USER MANUAL
B D 5 1 0 S E R I E S
U S E R M A N U A L / G U I D E S / S O F T W A R E
I N S T A L L A T I O N / W A R R A N T Y
BIG DOG
SURVEILLANCE SYSTEMS
A DIVISION OF R.F. TECHNOLOGIES, INC.
DVR Warranty
C O N T E N T S
DVR Software DVD
Camera Installation
DVR Installation
DVR User Manual
DVR Drivers / Microsoft Windows XP Home Edition
Big Dog Surveillance Window Clings
Extended Warranty / Virus Protection / Support
Big Dog Surveillance Systems Are Made With the Latest In
Surveillance Technology
In 1989, using the forefront of technology, R.F. Technologies, Inc. began its mission to provide hi-tech communicattion
equipment. In 2002, R.F. Technologies, Inc. integrated digital surveillance, expanding on the mission and creating Big
Dog Surveillance Systems.
By keeping the customers’ needs and securities rst and foremost, R.F. Technologies, Inc. has rapidly grown into an
industry leader by oering the most advanced technology available.
A Surveillance System Built For Any Environment
From alarms and notications to motion detection and video archiving, Big Dog Surveillance Systems cover every
possible need.
Whether you’re a novice or a veteran to surveillance systems, it doesn’t take long to see how easy the Big Dog
Surveillance System is to install, congure, and operate. Built from the ground up, the interface has been designed
for easy navigation and maximum eciency.
R.F. TECHNOLOGIES, INC.
DIGITAL SURVEILLANCE SYSTEM (DSS)
WARRANTY / EXCHANGE / REPAIR POLICY
BD510 & BD1000 SERIES
DSS OEM WARRANTY
www.bigdogsurveillance.com
With Power Protection: 12 months from date of purchase on DVR unit and 90 days on other major component
(cameras, power supply, monitor) parts. Excludes cables and connectors.
TECHNICAL /INFORMATION SUPPORT: Complimentary
DVR ADVANCE EXCHANGE POLICY: A defective DVR may be exchanged for a new unit
within 15 days of purchase (not installation) date; free ground shipping using RFT prepaid labels.
Customer will be invoiced at cost of new unit and credited upon receipt of defective unit.
Repair or replacement is at RFT’s discretion (free shipping to RFT using our prepaid labels; customer pays return
shipping). Warranty is non-transferable.
Warranty Disclaimer
Manufacturer does not warrant against:
• Damage related to customer misuse, abuse, or alteration.
• Damage due to fire, wind, water, storm, riot, vandalism, war, act of God,
burglary, power line fluctuations (increase or decrease), accident, or negligence.
• Damages or defects arising out of improper or abnormal product handling.
• Damages or defects arising from improper installation (where installation is by
persons other than Manufacturer).
• Damage resulting from the failure to render routine attention to equipment such
as: maintaining at least three inches of unrestricted space around the equipment
to provide for proper air circulation and keeping all equipment free from
harmful materials.
• Power damage without RFT approved power protection. Power protection sold
separately for an additional $350.
• Heat and / or environmental related damage.
Remote Access Disclaimer
Manufacturer is not responsible for remote connection port forwarding or server accessibility. Server configurations are
the sole responsiblity of the customer.
Additional Extended & Expanded Warranty
Additional extended & expanded warranty available within 30 days of purchase. Extended and expanded warranty
provides 100% coverage of DVR unit and other major component parts to 2 years.
4 & 6 Cam Systems - $500 Parts & Repair Labor; $325 Repair Labor (Excludes Parts)
8 - Cam System - $525 Parts & Repair Labor; $350 Repair Labor (Excludes Parts)
16 - Cam System - $575 Parts & Repair Labor; $400 Repair Labor (Excludes Parts)
32 - Cam System - $675 Parts & Repair Labor;
$500 Repair Labor (Excludes Parts)
DVR Rental
Can be provided if available; customer pays $125 per week plus shipping (invoiced at cost of new unit and credit memo
issued upon receipt).
Manufacturer's employees’ or representatives' oral or other written statements do not constitute a
warranty, shall not be relied upon by the Buyer, and are not a part of the contract for sale or this warranty.
RFT reserves the right to determine if damage was caused by customer’s failure to provide a suitable environment or
sufficient coverage for power related issues.
542 South Prairie Street • Bethalto, IL 62010 • Office: 618.377.2654 Fax: 618.377-1320
7/11
R.F. TECHNOLOGIES, INC.
DIGITAL SURVEILLANCE SYSTEM (DSS)
LEGAL DISCLAIMER
LEGAL ISSUES: Regarding Audio Surveillance
United States Codes, Title 18, Section 2510 (2) states: “Oral communication means
any “oral communication” uttered by a person exhibiting an expectation that such
communication is not subject to interception under circumstances justifying such
expectation.” By definition of the code section, a person cannot have an expectation of
privacy, nor can he or she expect that communication will not be intercepted, if there are
public signs posted, indicating that the communication is being monitored. The First
Amendment of the Constitution provides that any conversation between individuals is
private, unless otherwise notified.
In simple terms, this means that ANY overhearing or recording of a conversation is
illegal ... unless both parties are aware that it is being done. In order to comply with
the law, R.F. Technologies, Inc. notifies all customers that a disclaimer stating, “AUDIO
MONITORING ON THESE PREMISES.” MUST be affixed, IN PLAIN VIEW, to all
entrances where microphones are installed. It is suggested that you notify your customer
at the time that you install (or sell) the equipment that DISCLAIMERS MUST BE IN PLAIN
VIEW AT ALL ENTRANCES AND EXITS.
In that some state laws may vary, it is further suggested that you consult with your
local attorney, and become fully aware of the local laws in this regard. R.F. Technologies,
Inc. will not be held responsible for any illegal actions committed by illegitimate use of
audio/video recording equipment.
www.bigdogsurveillance.com
LEGAL OVERVIEW: Surveillance & Recording
In general, most video recordings are legal in the U.S. with or without consent.
Laws do exist regarding “Invasion of Privacy” which deal with the area of expected
privacy. These include areas such as bathrooms, locker rooms, changing/dressing
rooms, adult bedrooms, and other areas where a person should expect a high level of
personal privacy. While the majority of laws dealing with video recording privacy issues
tend to allow surreptitious recording and monitoring of video activity under most
circumstances without notification of any of the parties involved, it is highly
recommended that you consult with your local or state law enforcement or an
attorney who specializes in this area to comply with all local laws and regulations
prior to utilization of video surveillance and monitoring. It is also advised that
notice/disclaimer of “Video Surveillance on These Premises,” be prominently displayed in
public areas.
542 South Prairie Street • Bethalto, IL 62010 • Office: 618.377.2654 Fax: 618.377-1320
8/08
COLOR CCD DOME CAMERA
INSTRUCTION MANUAL
PRECAUTION PARTS
1. Be careful and avoid leaking water into the camera
2. Please do not shake or drop the camera
3. Please do not handle the surface of the lens
4. Power supply input should be correct
5. Avoid using the camera under the following conditons:
• Do not focus directly on sun
• Environment temp. higher than +50º C, or lower
than -10º C
• Humidity is higher than 90RH% or dewing condition
INSTALLING & CONNECTING
Step-1: Using the screw to x the bottom base on the ceiling.
Step-2: VIDEO Out and Power in.
Step-3: Adjust the position of Camera as you need.
Step-4: Install the cover, the transparent window in the front of the camera. Adjust for proper positioning.
1. Window for cover
2. Lens of camera
3. Camera
4. Cover
5. Bottom Base
6. Screw hole for xation *4
7. Cable
8. DC JACK (ø2.0) for Power In
9. BNC(/F) JACK for Video Out
ACCESSORIES
1. Instruction Manual *1
2. Screws *4
CONNECTIONS
TROUBLESHOOTING
• Is the system power on?
• Is the cable connected properly?
• Is the lens clear?
• Is the lens properly focused?
• Is the monitor properly adjusted?
• Is the montiro terminated properly?
POWER REQUIREMENTS
Never attach power leads to a POWER SUPPLY box while 120V AC power is active. Always turn o or unplug
the power source prior to any work being done. Failure to do so may result in damage to your euqipment
and cause bodily harm.
The following is a list of equipment and the voltage reuqirements:
RFT P/N Description Voltage
120LED Heavy duty indoor / outdoor LED camera 24VAC
24LED Indoor / outdoor infrared LED camera 12VDC
CAMSMKNW Smoke detector camera 12VDC
DOME Indoor dome camera 12VDC
DOME5500 Vandal proof indoor / outdoor dome camera 12VDC / 24VAC
LTC045520 Indoor box camera 12VDC / 24VAC
MIC Microphone 12VDC
VC-KIT-H26HB Heated, metal, outdoor housing 24VAC
For items not listed, please check packaging and documentation for voltage requirements.
Connecting equipment to incorrect power can result in damage and void warranty.
If you have any questions or concerns, please contact technical support before continuing.
POWER SUPPLY WARNING
Never attach power leads to a POWER SUPPLY box while 120V AC power is active. Always turn o or unpllug
the power source prior to any work being done. Failure to do so ma result in damage to your equipment and
cause bodily harm.
Before attaching any equipment to the power supply, make sure you are aware of each individual hardware’s
power requirement. Each power supply is clearly marked inside of the housing unit with specic voltage.
Incorrectly attaching equipment to the wrong power source can result in damage and will not be covered
under warranty.
POWERVAR LINE CONDITIONERS
What is the difference between a surge protector and power conditioner?
SURGE PROTECTORS
• Clamping voltage - this tells you what voltage will cause the MOVs to conduct electricity to the ground line.
Generally, a clamping voltage more than 400V is too high.
• Energy absorbtion - This rating, given in joules, tells you how much energy the surge
protector can absorb before it fails.
• Response time - Surge protectors don’t kick in immediately; there is a very slight
delay as they respond to the power surge. A longer response time tells you that
your computer (or other equipment) will be exposed to the surge for a grater
amount of time. All MOVs will burn out after repeated power surges, but the
protector will still function as a power strip. Without an indicator light, you have no
way of knowing if your protector is still functioning properly.
POWER CONDITIONERS
Ground Guard power conditioners are isolation transformer based, and are not rated in
joules like a surge protector product. All products are injected with a 6000-volt, 1000k Hz, 500 amp ring-wave with a
Key-Tek surge generator, simulating a lightning strike. To pass this testing the unit must withstand this test with a let
thru voltage of less than 10 volts on normal mode (between hot and neutral) and less than on common mode (ground).
The power conditioners response time is instantaneous, and they do not degrade the burn out over time like an MOV
based surge protector.
TECHNICAL SUPPORT
1.800.598.2370
Please refer to your manual
for instructions on burning a
CD / DVD, searching through
video or audio, adjusting
camera settings, adding
users, and system setup.
SECURE. PROTECT. DEFEND.
ANTI-VIRUS / SPYWARE PROTECTION
MAY BE PURCHASED WITH YOUR BIG DOG SURVEILLANCE SYSTEM
COMPLETE PROTECTION FOR YOUR
BIG DOG SYSTEM IS ONLY
$
25
INSTRUCTIONS,
MANUALS, AND ONLINE
SUPPORT FILES FOR
YOUR BIG DOG SYSTEM
ARE ALSO
AVAILABLE ONLINE
www.rftechno.com
Sign up today and add all the benets of Vipre®
AntiVirus and AntiSpyware to new and existing
Windows based Big Dog Surveillance Systems
For assistance downloading your software, please call
technical support at 1-800-598-2370.
THANK YOU FOR CHOOSING BIG DOG SURVEILLANCE SYSTEMS
www.bigdogsurveillance.com
Surveillance 1 Year Extended & Expanded Warranty
1-year extended & expanded warranty available within 30 days, of purchase. Extended and expanded warranty
provides 100% coverage of DVR unit and other major component parts to 2 years. Call for details.
YES. I would like to purchase the following extended warranty:
4 - Camera System - Parts & Labor $500.00
4 - Camera System - Labor (Excludes Parts) $325.00
8 - Camera System - Parts & Labor $525.00
8 - Camera System - Labor (Excludes Parts) $350.00
16 - Camera System - Labor & Parts $575.00
16 - Camera System - Labor (Excludes Parts) $400.00
FAX OR MAIL TO:
Big Dog Surveillance Systems • 542 South Prairie Street | Bethalto, IL 62010
Fax: (618) 377.1320 / Phone: (618) 377.2654
Purchase Date _____________
Tracking # ________________
Serial #’s __________________
_________________________
_________________________
Store Name _______________
Contact __________________
Address __________________
City _____________________
State ____ Zip _____________
Phone ____________________
BIG DOG
SURVEILLANCE SYSTEMS
A DIVISION OF R.F. TECHNOLOGIES, INC.
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