Did a structural engineer approve the mounting structure? See page 7 for Big Ass Fans-approved
mounting structures.
Will the fan be installed so that the airfoils are at least 10 ft (3.05 m) above the oor?
Will the fan be installed so that the airfoils have at least 2 ft (0.61 m) of clearance from
obstructions?
Will the fan be installed so that it is not subjected to high winds such as from a Heating,
Ventilating, and Air Conditioning (HVAC) system or near a large garage door? If the fan is
mounted at the same level or higher than a diffuser, the winglets or airfoil tips must be at a distance
that is at least 1x the measure of the fan’s diameter. If the fan is mounted at the same height or below
a diffuser, the winglets or airfoil tips must be at a distance that is at least 2x the measure of the fan’s
diameter.
Will the fan be mounted where it will not come into direct contact with water? The fan should not
be mounted where it will come into direct contact with water unless it is labeled, “Suitable for use in wet
locations.”
Will the distance between multiple fans be at least 2.5x the fans’ diameter when measured from
the centers of the fans?
If you ordered multiple fans, did you keep the parts of each fan together?
What type of circuit does your building structure have, 3-wire or 2-wire? Isis® 120 V is shipped
with a controller that is compatible with 3-wire circuits. If your building structure includes a 2-wire circuit,
the Limited Access Controller and Remote must be installed with the fan. If you require the Limited
Access Controller and did not note it at the time of order, contact Customer Service.
Certied to CAN/CSA C22.2 No.113–Fans & Ventilators
Management System is certied as being in
conformity with ISO 9001:2008.
Contact Information
Manufacturing
2425 Merchant Street
Lexington, KY 40511
1-877-BIG-FANS
www.bigassfans.com
Isis and the Isis logo are trademarks of Delta T Corporation, registered in the United States. All other trademarks used herein are the properties of their respective owners. No part of this document may be
reproduced or translated into a different language without the prior written consent of Big Ass Fan Company. The information contained in this document is subject to change without notice. For the most
up-to-date information, see the online Isis Installation Guide at www.bigassfans.com.
www.bigasssolutions.com/patents
Customer Service
2348 Innovation Drive
Lexington, KY 40511
1-877-BIG-FANS
Intl.: +1 859 233 1271
www.bigassfans.com
Warranty Returns
800 Winchester Road
Lexington, KY 40505
1-877-BIG-FANS
www.bigassfans.com
Australia Ofce
Unit 22, 1029 Manly Road
Tingalpa QLD 4173, Australia
(07) 3292 0100
www.bigassfans.com/au
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
CAUTION: Installation work and electrical wiring must be done by qualied person(s) in accordance with all applicable codes
and standards.
CAUTION: When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.
CAUTION: Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
WARNING: Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to
prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten
a prominent warning device, such as a tag, to the service panel.
CAUTION: The installation of a Big Ass Fan must be in accordance with the requirements specied in this installation manual
and with any additional requirements set forth by the National Electric Code (NEC), ANSI/NFPA 70-2011, and all local codes.
Code compliance is ultimately YOUR responsibility!
CAUTION: Exercise caution and common sense when powering the fan. Do not connect the fan to a damaged or hazardous
power source. Do not attempt to resolve electrical malfunctions or failures on your own. Contact Big Ass Fans if you have any
questions regarding the electrical installation of this fan.
WARNING: To reduce the risk of re, electric shock, and injury to persons, Big Ass Fans must be installed with Big Ass
Fan supplied controllers that are marked (on their cartons) to indicate the suitability with this model. Other parts cannot be
substituted.
CAUTION: When service or replacement of a component in the fan requires the removal or disconnection of a safety device,
the safety device is to be reinstalled or remounted as previously installed.
WARNING: Risk of re, electric shock, or injury to persons during cleaning and user-maintenance! Disconnect the fan from
the power supply before servicing.
CAUTION: Do not bend the airfoils when installing, adjusting, or cleaning the fan. Do not insert foreign objects in between
rotating airfoils.
WARNING: Stay alert, watch what you are doing, and use common sense when installing fans. Do not install fans if tired
or under the inuence of drugs, alcohol, or medication. A moment of inattention while installing fans may result in serious
personal injury.
CAUTION: The installation of this fan requires the use of some power tools. Follow the safety procedures found in the owner’s
manual for each of these tools and do not use them for purposes other than those intended by the manufacturer.
CAUTION: The Big Ass Fans product warranty will not cover equipment damage or failure that is caused by improper
installation.
Leave this installation guide with the owner of the fan after installation is complete.
CAUTION: Do NOT install the fan where it may come into direct contact with water unless the fan is labeled, “Suitable for use
in wet locations.”
ATTENTION: If installing the fan in the United States, the fan must be installed per the following National Fire Protection
Association (NFPA) guidelines:
• The fan must be centered approximately between four adjacent sprinklers.
• The vertical distance from the fan to the sprinkler deector must be at least 3 ft (91.4 cm).
• The fan must be interlocked to shut down immediately upon receiving a waterow signal from the alarm system.
The following is intended as a reference guide for Isis
engineer to determine which mounting method best suits your building structure. To order optional mounting kits, see the Optional Parts Order Form (page 43).
Bar Joists
Wood Frame Structures
®
fan mounting methods. See the referenced pages for complete fan installation and operating instructions. Consult a structural
Reference Guide: Mounting
See complete instructions
included with the I-Beam
Adapter Installation Kit.
See complete instructions
included with the Z-Purlin
Installation Kit.
I-BeamZ-PurlinsSolid Beam
Isis
®
See page 18 for mounting
instructions.
Page 7
®
Isis
Contents
General Information
Introduction
Pre-Installation
Mounting Structure:
Bar Joists
Mounting Structure:
Wood Frame
Important Safety Information ii
Reference Guide iii
Reference Guide (Mounting) iv
Thank You 1
About Big Ass Fans 1
About this Fan 1
What’s in the Box 2
Parts Included 3
Alternative Mounting Methods 4
Tools Needed 5
Fan Diagram 6
Preparing the Work Site 7
1. Select Proper Angle Irons 9
2. Pre-drill Angle Irons 10
3. Secure Angle Irons (span is longer than 8 ft) 10
4a. Fasten Single Angle Irons to Roof Structure Mounting Points 11
4b. Fasten Double Angle Irons to Roof Structure Mounting Points 12
Thank you and congratulations on your purchase of a Big Ass Fan, an efcient and cost-effective way to stay cool in the summer and
warm in the winter. The revolutionary design of our fans combines the best of both form and function to bring power performance
and a sleek look to any setting. More importantly, you have purchased a product that is backed by extensive research, thorough
testing, and quality manufacturing. We’re ready to answer any questions or comments at 1-877-BIG-FANS or visit our Web site at
www.bigassfans.com.
1
Who we are and what we do
Big Ass Fans has been the preeminent manufacturer of large-diameter, low-speed fans since 1999. With a worldwide presence and
located in beautiful Lexington, KY, we research, design, and manufacture the most effective air movement solutions on the market.
Our never-ending commitment to quality and innovation keeps us at the leading edge of a burgeoning industry. With an eye to helping
customers satisfy their needs, and a strong sense of corporate responsibility to the community, Big Ass Fans has redened the way
business is done.
About this fan
Isis® is shipped with either a 110–125 VAC motor or a 200–240 VAC motor. The fan’s voltage is marked on the fan packaging and on
the label on top of the main fan unit. The voltage cannot be changed during installation. Ensure your fan is the correct voltage prior
to beginning installation.
110–125 VAC Isis
Fan diameterInput power
8 ft (2.44 m)110–125 VAC, 60 Hz10 A3.912040” (101 cm)
10 ft (3.04 m)110–125 VAC, 60 Hz10 A3.98052” (132 cm)
12 ft (3.70 m)110–125 VAC, 60 Hz10 A3.95564” (162 cm)
Minimum required
supply circuit size
Full load
amps
Max
RPM
Airfoil length
200–240 VAC Isis
Fan diameterInput power
8 ft (2.44 m)200–240 VAC, 50–60 Hz10 A2.412040” (101 cm)
10 ft (3.04 m)200–240 VAC, 50–60 Hz10 A2.48052” (132 cm)
12 ft (3.70 m)200–240 VAC, 50–60 Hz10 A2.45564” (162 cm)
CAUTION: Do not remove the motor from its protective packaging prior to hanging it!
CAUTION: If you ordered multiple fans, be sure to keep the components of each fan together.
The fan is shipped in three labeled boxes. The large, square box contains the main fan unit, upper mount, wall controller, wallplate,
airfoil retainers, winglets or airfoil tips, hardware, and re relay. The re relay and its Installation Guide (not shown below) are packaged
in a small box within the main box. A smaller box contains the airfoils. Another small box contains the extension tube and safety
cable. Optional parts are shipped in separate boxes that are labeled to identify the contents. If you are missing any piece required for
installation, contact Big Ass Fans.
Note: Dashed lines indicate internal boxes or bags within the main box. Drawings below are not to scale. All boxes are labeled to
identify the contents.
1
Upper Mount
Wall Controller
(120 V, 60 Hz)
Main Box
OR
2
Wall Controller
(240 V, 50/60 Hz)
OR
Airfoil & Winglet
Hardware
Wall Controller (240 V, 50 Hz)
(8) Airfoil
Retainer
(8) Square
Washer
Airfoil Box
(8) Airfoil
Main Fan Unit
(2) Safety Clip &
Carabiner
3
Wood Frame Mounting Box
Wood Frame Mounting
Brackets & Channels
(8) Winglet
5
4
Mounting
Hardware
OR
(8) Airfoil Tip (optional)
Extension
Tube Box
Extension Tube &
Safety Cable
4
6
1. Guy wires (if ordered) are marked and packaged separately within the main box. Brackets for guy wires are included for tubes longer than 4 ft.
2. If installing the fan on a typical lighting circuit with one basic light switch, the Limited Access Controller must be installed.
3. Safety clips and carabiners are only used when the top of the mounting structure is inaccessible.
4. Winglets are standard on Isis® fans; however, airfoil tips are available as an option. Winglets or airfoil tips are installed on the airfoils during airfoil
installation.
5. Optional. The Wood Frame Mounting kit is included only if ordered.
6. 1-ft extension tubes are labeled and packaged in the main box.
Mounting methods vary by mounting structure. See the appropriate Mounting Structure section for specialized installation instructions. A
re relay is also included with the fan (not shown below). Note: Drawings below are not to scale.
Hardware
Mounting Hardware
(4) M10 x 40 mm Hex Head Cap Screw
(8) M10 Flat Washer
(4) M10 Nylock Nut
Wood Frame Mounting Hardware
(10) 5/16”-18 x 2-1/2” Bolt
(20) 5/16” Flat Washer
(10) 5/16”-18 Nylock Nut
Extension Tube Hardware
(2) M10 x 90 mm Socket Head
Cap Screw
(4) M10 Flat Washer
(2) M10 Nylock Nut
(4) 3/8”-16 Spring Nut
(4) 3/8” Flat Washer
(4) 3/8-16 x 7/8” Bolt
Main Fan Unit Hardware
(1) M10 x 90 mm Socket Head Cap Screw
(1) 3/8” x 3/4” OD x 1/2” Spacer
1. The safety cable is attached to the extension tube with a 3/8” bolt and nut.
2. Optional. L-Brackets or the Wood Frame Mounting kit are included only if ordered. Note: L-Bracket hardware is customer-supplied. Big Ass Fans recommends using 1/2”-
13 or M12 Grade 8 hardware.
3. If installing the fan on a typical lighting circuit with one basic light switch, the Limited Access Controller must be installed.
4. Airfoils can be purchased with winglets (standard) or airfoil tips (optional). Winglets or airfoil tips are installed on the airfoils during airfoil installation.
The following can be purchased for unique residential mounting methods not covered in this manual by lling out the Optional Parts
Order Form (page 43). Consult a structural engineer prior to fan installation. For more information, contact your Big Ass Fans Sales
Representative or Customer Service.
I-Beam Adapter
The I-beam adapter can be purchased for hanging the Isis from I-beams. Big Ass Fans offers both a small and large adapter depending on
the width of the I-beam. The I-Beam Adapter can only be used on I-beams that are 5” (12.7 cm) to 9-7/8” (25 cm) (small adapter) or 9-7/8”
(25 cm) to 14-5/8” (37 cm) (large adapter) in width. It is not recommended to mount the fan from fabricated I-beams. Consult a structural
engineer to ensure your building structure meets the necessary requirements.
Z-Purlin Brackets
Specialized brackets can be purchased for hanging the Isis from building structures consisting of Z-purlins with lengths ≤30 ft and heights
ranging from 8” (20.3 cm) to 10” (25.4 cm), and spaced ≤5 ft apart. The Z-purlin brackets accommodate up to a 5:12 roof pitch. Consult a
structural engineer to ensure your building structure meets the necessary requirements. Note: Angle irons are not supplied.
Big Ass Fans recommends gathering the following tools prior to beginning installation.
Mechanical installation
Standard and metric wrench sets
Standard and metric socket and ratchet sets
Torque wrench capable of 29 ft·lb (39.3 N·m)
Phillips and at head screwdrivers
Standard and metric Allen wrench sets
Metric Allen head sockets
Drill
Hacksaw
Level
Tape measure
Electrical installation
Phillips and at head screwdrivers
#10 to #14 AWG strippers
Refer to the diagram below to identify the fan components. Note: Fan setup may differ from the illustration depending on the required
mounting method. The safety cable is not pictured below; however, it is an important part of the installation.
A. Upper mount. Secures the fan to the mounting structure.
B. Extension tube. Extends the fan from the ceiling and provides a path for wiring.
C. Main fan unit. Includes motor, hub, lower mount, and power wire.
D. Airfoil. Provides air movement. The unique, patented design provides efcient and effective air movement.
E. Winglet. Improves the efciency of the fan. Winglets are standard on Isis® fans; however, airfoil tips are available as an option.
The fan should only be installed according to the instructions described in this manual. Consult a structural
engineer for installation methods not covered in this manual. For optional mounting methods, refer to the installation
instructions included with the fan parts.
When surveying the work site, keep the following mechanical and electrical guidelines in mind.
Mechanical
• A suitable means for lifting the weight of the fan, such as a scissor lift, and at least two installation personnel will be required.
• If hanging the fan from angle irons, the minimum dimensions of the angle iron must be 2-1/2’’×2-1/2’’×1/4’’
(6.4 cm × 6.4 cm × 0.6 cm) and it cannot be longer than 12 ft (3.6 m). It must be secured to the structure. Do not mount the fan to a
single purlin, truss, or bar joist. Consult a structural engineer for installation methods not covered in this manual.
• To reduce the risk of injury to persons, install the fan so that the airfoils are at least 10 ft (3.05 m) above the oor.
• If mounting the fan in the vicinity of an infrared/radiant heater, it is recommended that the fan be mounted outside of the clearances
recommended by the manufacturer of the heater and at a height equal to or above the shielding on the heating element with the
controller on the opposite side of the heater. If mounting the fan below the heater shielding, all fan elements must be outside of the
clearances recommended by the heater manufacturer. The installation manual for the specic model of heater will typically provide
the minimum clearance to combustibles (MCC).
• Ensure the mounting location will not expose the fan to direct contact with water unless the fan is labeled, “Suitable for use in wet
locations.”
• Adhere to the safety requirements in the table below when selecting where to mount the fan.
Safety requirementMinimum distances
Clearance
Blade height≥10 ft above the floor
HVAC equipment≥1x fan diameter if above diffuser. ≥2x fan diameter if below diffuser. Refer to the illustration below.
Fan spacing2.5x fan diameter, center-to-center
Radiant/IR heatersSee the manufacturer’s requirements for the minimum clearance to combustibles.
≥2 ft from all fan parts and ≥3 ft below sprinklers. The fan installation area must also be free of
obstructions such as lights, cables, or other building structure.
7
HVAC
Diffuser
≥1x fan’s diameter (8 ft) (2.4 m)
HVAC
Diffuser
≥2x fan’s diameter (16 ft) (4.9 m)
Electrical
• Identify the existing wiring to determine which wiring application is needed to install the fan.
• If installing a 120 V fan on a typical lighting circuit with one basic light switch in which the critical red conductor or “traveler” is absent,
you will need to purchase the Limited Access Controller. Please discuss this option with your Big Ass Fans representative.
• Isis® is shipped with either a 110–125 VAC motor or a 200–240 VAC motor. The fan’s voltage is marked on the fan packaging and on
the label on top of the main fan unit. The voltage cannot be changed during installation. Ensure your fan is the correct voltage
prior to beginning installation.
The fan is located at or above
the HVAC discharge or intake.
The fan is located below the
HVAC discharge or intake.
Page 16
Notes
Page 17
Isis
®
Mounting Structure: Bar Joists
WARNING: The fan can weigh up to 120 lbs (54.4 kg). The fan should not be installed unless the structure on which the fan
is to be mounted is of sound construction, undamaged, and capable of supporting the loads of the fan and its method of
attachment. A structural engineer should verify that the mounting structure is adequate prior to fan installation. Verifying
the stability of the mounting structure is the sole responsibility of the customer and/or end user, and Big Ass Fans hereby
expressly disclaims any liability arising therefrom, or arising from the use of any materials or hardware other than those
supplied by Big Ass Fans or otherwise specied in these installation instructions.
CAUTION: Do not install the fan from a single purlin or truss or junction box.
CAUTION: Unsupported angle iron spans should not exceed 12 ft (3.7 m).
1. Select proper angle irons
Follow the table below when selecting angle irons for fan installation. Note: Angle irons and angle iron hardware are not included with
the fan.
Angle iron span
(between mounting points)
6 ft (1.8 m) or less2.5” (6.4 cm) x 2.5” (6.4 cm) x 0.25” (0.6 cm)2
over 6 ft (1.8 m) to 8 ft (2.4 m) 3” (7.6 cm) x 3” (7.6 cm) x 0.25” (0.6 cm)2
over 8 ft (2.4 m) to 12 ft (3.7 m) 3” (7.6 cm) x 3” (7.6 cm) x 0.25” (0.6 cm)4*
*Two pairs of angle irons. Pairs should be placed back to back and fastened in center (see step 3).
Drill two Ø 7/16” (1.1 cm) holes exactly 5-1/2” (14 cm) apart in the centers of two angle irons.
Measure the distance between the mounting points of the roof structure that the angle irons will span. Measure the same distance on
the angle irons, and drill Ø 9/16” (1.4 cm) holes through each end of the angle irons. Drill holes in two angle irons if span is 8 ft (2.4 m)
or less. Drill holes in four angle irons if span is greater than 8 ft (2.4 m).
Ø 9/16’’ (1.4 cm)Ø 7/16’’ (1.1 cm)
5-1/2’’ (14 cm)
Distance between roof structure mounting points
A
1/2 A
3. Secure angle irons (if span is longer than 8 ft)
If the angle iron span is 8 ft (2.4 m) or less, proceed to
step 4a on the following page.
If the angle iron span is longer than 8 ft (2.4 m), it is necessary to
use double angle irons.
Locate the center of the angle iron length. Drill Ø 9/16” (1.4 cm) hole
through the center of the vertical wall of the angle iron. Drill a total of
four angle irons.
Place two drilled angle irons back to back. Fasten the angle irons
together with customer-supplied Grade 8 hardware.
Align the angle irons to each other and tighten the bolts to 25 ft·lb (33.9 N·m) using a 3/4” socket with torque wrench.
Repeat step for remaining two angle irons.
Proceed to step 4b.
Angle Iron Hardware (Customer-Supplied):
a. (2) 1/2-13 or M12 Bolt
b. (4) 1/2” or M12 Washer
c. (2) 1/2” or M12 Nut
4a. Fasten single angle irons to roof structure mounting points
If installation requires double angle irons, i.e., span is greater than 8 ft (2.4 m), proceed to step 4b.
CAUTION: The angle irons must be fastened to the roof structure at each end.
Fasten the angle irons to the roof structure mounting points at each end with customer-supplied Grade 8 hardware as shown. Do not
tighten the hardware until the fan has been mounted to the angle irons. Note: Big Ass Fans recommends orienting the angle irons
so that the horizontal legs are facing each other. Refer to the illustration below.
Proceed to step 5.
Angle Iron Hardware (Customer-Supplied):
a. (4) 1/2-13 or M12 Bolt
b. (8) 1/2” or M12 Washer
c. (4) 1/2” or M12 Nut
4b. Fasten double angle irons to roof structure mounting points
CAUTION: The angle irons must be fastened to the roof structure at each end.
Fasten the angle irons to the roof structure mounting points at each end with customer-supplied Grade 8 hardware as shown. Do not
tighten the hardware until the fan has been mounted to the angle irons.
Proceed to step 5.
Angle Iron Hardware (Customer-Supplied):
a. (8) 1/2-13 or M12 Bolt
b. (16) 1/2” or M12 Washer
c. (8) 1/2” or M12 Nut
Secure the upper mount directly to the angle irons using the Mounting Hardware as shown. Consult the diagrams below for distances
between the angle irons. Tighten the Mounting Hardware to 25 ft·lb (33.9 N·m) using a torque wrench with a 17 mm socket.
Note: If desired, the upper mount and extension tube can be pre-assembled. DO NOT tighten the bolts until the fan is installed and
hanging freely to allow for balancing.
Mounting Hardware (BAF-Supplied):
a. (4) M10 x 40 mm Hex Head Cap Screw
b. (8) M10 Flat Washer
c. (4) M10 Nylock Nut
5 1/2” (14.6 cm)
If the hardware is stainless steel (outdoor fans only), do
not use power tools!
Wood framing channels are mainly used in residential homes. Consult a structural engineer to ensure you have
selected the correct mounting method for your building structure.
WARNING: The fan can weigh up to 120 lbs (54.4 kg).The fan should not be installed unless the structure on which the
fan is to be mounted is of sound construction, undamaged, and capable of supporting the loads of the fan and its method
of attachment. A structural engineer should verify that the structure is adequate prior to fan installation. Verifying the
stability of the mounting structure is the sole responsibility of the customer and/or end user, and Big Ass Fans hereby
expressly disclaims any liability arising therefrom, or arising from the use of any materials or hardware other than those
supplied by Big Ass Fans or otherwise specied in these installation instructions.
1. Identify mounting location
CAUTION: Do not install the fan from a single beam or a conduit box.
Locate the area on the beams from which the fan will hang. Big Ass Fans recommends mounting the fan so that the airfoils are at least
10 ft (3 m) from the oor. The center-to-center distance between the two beams between which the fan will hang cannot be greater than
24 in (61 cm).
2a. Fasten brackets (to vaulted ceiling beams)
Fasten the brackets to the roof structure mounting points at each end using the Wood Frame Mounting Hardware as shown. The
brackets should be pointing inward. Torque to 25 ft·lb (33.9 N·m).
Using a level and carpenter’s square, ensure the mounting brackets are level and the opposing holes are concentric.
Wood Frame Mounting Hardware (BAF-Supplied):
a. (8) 5/16”-18 x 2-1/2” Bolt
b. (16) 5/16” Flat Washer
c. (8) 5/16”-18 Nylock Nut
Note: This method should be used when the tops of the joists are inaccessible.
Fasten the brackets to the mounting points on the oor joists using the Wood Frame Mounting Hardware as shown. Torque to 25 ft·lb
(33.9 N·m). The brackets should be facing inward and be mounted ush with the tops of the joists or in the centers of the joists. Note:
Ensure the brackets are positioned so the fan will not interfere if the ceiling section is replaced.
Using a level and carpenter’s square, ensure the mounting brackets are level and the opposing holes are concentric.
Wood Frame Mounting Hardware (BAF-Supplied):
a. (8) 5/16”-18 x 2-1/2” Bolt
b. (16) 5/16” Flat Washer
c. (8) 5/16”-18 Nylock Nut
c
b
b
a
2c. Fasten brackets (to ceiling joists)
Fasten the brackets to the mounting points on the ceiling joists using the Wood Frame Mounting Hardware as shown. Torque to 25 ft·lb
(33.9 N·m). The tops of the brackets should be facing outward and ush with the tops of the beams.
Using a level and carpenter’s square, ensure the mounting brackets are level and the opposing holes are concentric.
Wood Frame Mounting Hardware (BAF-Supplied):
a. (8) 5/16”-18 x 2-1/2” Bolt
b. (16) 5/16” Flat Washer
c. (8) 5/16”-18 Nylock Nut
When cutting the wood framing channels, be sure the holes on each end will line up with the holes on the mounting
brackets!
Loosely attach the extension tube to the upper mount to determine where on the channels the mount should be attached. Fasten the
mount to the wood framing channels using the Mounting Hardware as shown. Tighten the Mounting Hardware to 25 ft·lb (33.9 N·m)
using a torque wrench with a 17 mm socket.
Measure the distance between the mounting brackets (bolt head to bolt head) so that the wood framing channels have enough
clearance in between the brackets. Cut both wood framing channels to the measured length.
Mounting Hardware (BAF-Supplied):
a. (4) M10 x 40 mm Hex Head Cap Screw
b. (8) M10 Flat Washer
c. (4) M10 Nylock Nut
d. (2) Wood Framing Channel
If the hardware is stainless steel (outdoor fans only), do
not use power tools!
L-brackets are used used to mount the fan to a solid beam. Consult a structural engineer to ensure you have selected
the correct mounting method for your building structure.
WARNING: The fan can weigh up to 120 lbs (54.4 kg). The fan should not be installed unless the structure on which the
fan is to be mounted is of sound construction, undamaged, and capable of supporting the loads of the fan and its method
of attachment. A structural engineer should verify that the structure is adequate prior to fan installation. Verifying the
stability of the mounting structure is the sole responsibility of the customer and/or end user, and Big Ass Fans hereby
expressly disclaims any liability arising therefrom, or arising from the use of any materials or hardware other than those
supplied by Big AssFans or otherwise specied in these installation instructions.
1. Pre-drill suitable mounting beam
Drill two Ø 1/2” (13 mm) holes in the mounting beam exactly 5-1/2” (14 cm) apart. Consult a structural engineer to determine the exact
location of the mounting holes. Note: The holes should be drilled so that at least 1” (2.5 cm) of clearance will be available between the
lower face of the mounting beam and the top of the upper mount to allow space when tightening the mounting bolts.
2. Determine bracket orientation
Big Ass Fans recommends orienting the L-brackets as shown below depending on the thickness of the mounting structure. The
thickness of the structure cannot exceed 9-1/2” (24 cm).
3-3/4” to 6-3/4” (95 mm to 171 mm) thickness6-3/4” to 9-1/2” (171 mm to 241 mm) thickness
Fasten the L-brackets to the mounting structure using the customer-supplied 1/2-13 or M12 L-Bracket Hardware as shown below. Note:
L-bracket orientation may differ from the illustration.
L-Bracket Hardware (Customer-Supplied):
a. (2) 1/2-13 or M12 GR 8 Bolt
b. (4) 1/2” or M12 Flat Washer
c. (2) 1/2-13 or M12 Nylock Nut
5.5”
c
b
b
Not to exceed 5.5”
a
3b. Attach L-brackets (to mounting structure with safety clips)
Fasten the L-brackets to the mounting structure using the customer-supplied 1/2-13 or M12 L-Bracket Hardware and the BAF-supplied
safety clips as shown below. Note: Safety clips are used only if the top of the mounting structure is inaccessible due to a ceiling. A
ceiling is not shown in the illustration below. L-bracket orientation may differ from the illustration.
L-Bracket Hardware (Customer-Supplied):
a. (2) 1/2-13 or M12 GR 8 Bolt
b. (4) 1/2” or M12 Flat Washer
c. (2) 1/2-13 or M12 Nylock Nut
b
a
Safety Clip
& Carabiner
4. Attach upper mount (to L-brackets)
Secure the upper mount to the L-brackets using the Mounting Hardware
as shown. If the top of the beam is inaccessible, safety clips must
be used (step 3b). Tighten the Mounting Hardware to 25 ft·lb
(33.9 N·m) using a torque wrench with a 17 mm socket.
Note: L-bracket orientation may differ from the illustration.
Proceed to “Hanging the Fan” on the following page.
5.5”
b
c
If the hardware is stainless steel (outdoor fans only), do
not use power tools!
Mounting Hardware (BAF-Supplied):
a. (4) M10 x 40 mm Hex Head Cap Screw
b. (8) M10 Flat Washer
c. (4) M10 Nylock Nut
Pull the safety cable that is attached to the extension tube through the
upper mount, and then fasten the extension tube to the upper mount
(already attached to the mounting structure) using the Extension Tube
Hardware as shown. Note: If the extension tube is already attached, simply
secure the bolts.
Upper
Mount
Before tightening the hardware, allow the extension tube to hang freely and
balance itself.
Tighten the hardware to 10 ft·lb (13.6 N·m) using an 8 mm Allen wrench
and a torque wrench with a 17 mm socket.
If the hardware is stainless steel (outdoor fans only), do not
use power tools!
Extension Tube Hardware (BAF-Supplied):
a. (2) M10 x 90 mm Socket Head Cap Screw
b. (4) M10 Flat Washer
c. (2) M10 Nylock Nut
2a. Secure safety cable (to angle irons)
WARNING: The safety cable is a crucial part of the
fan and must be installed correctly. If you have any
questions, call Customer Service.
Secure the safety cable to the mounting structure by wrapping
it around the structure and securing the loose end with the
Gripple® as shown. The cable must be drawn tightly around
the structure, leaving as little slack as possible with the Gripple
tucked inside the extension tube.
a
Safety
Cable
c
b
b
Note: Exact mounting installation may differ from the illustration.
2b. Secure safety cable (to wood frame)
WARNING: The safety cable is a crucial part of the fan and must be installed correctly. If you have any questions, call
Customer Service.
Attach the safety clips to the mounting structure as shown. Route the safety cable through the (2) carabiners on the safety clips,
leaving as little slack as possible. Secure the loose end with the Gripple as shown. Note: Exact installation may differ depending on the
mounting method. The Safety Cable Hardware listed below is included with the Wood Frame Mounting Hardware.
Safety Cable Hardware (BAF-Supplied):
a. (2) 5/16”-18 x 2-1/2” Bolt
b. (4) 5/16” Flat Washer
c. (2) 5/16”-18 Nylock Nut
WARNING: The safety cable is a crucial part of the fan and must be installed
correctly. If you have any questions, call Customer Service.
Secure the safety cable to the mounting structure by wrapping it around the structure
and securing the loose end with the Gripple® as shown. The cable must be drawn
tightly around the structure, leaving as little slack as possible with the Gripple tucked
inside the extension tube.
Note: Exact installation may differ from the illustration.
2d. Secure safety cable (to solid beam with safety clips)
WARNING: The safety cable is a crucial part of the fan and must be installed
correctly. If you have any questions, call Customer Service.
Safety clips are used only when the top of the mounting structure is inaccessible due to a
ceiling.
Route the safety cable through the (2) carabiners on the safety clips, leaving as little
slack as possible. Secure the loose end with the Gripple as shown.
21
Ceiling
Safety Clip
& Carabiner
Note: Exact installation may differ from the illustration.
3. Attach main fan unit (to extension tube)
Before attaching the main fan unit to the extension tube, route the
power cable from motor through the extension tube and upper mount.
CAUTION: The main fan unit is heavy. Use caution when raising it.
CAUTION: Do not discard the main fan unit packaging and foam. It
should be used if the fan is ever moved or relocated.
Raise the main fan unit directly from its packaging to the extension tube.
Attach the lower mount to the extension tube using the Main Fan Unit
Hardware as shown.
Tighten the hardware to 10 ft·lb (13.6 N·m) using an 8 mm Allen wrench
and a torque wrench with a 17 mm socket.
If the hardware is stainless steel (outdoor fans only), do not use
power tools!
cdb
b
a
Power Cable
Lower
Mount
Main Fan Unit Hardware (BAF-Supplied):
a. (1) M10 x 90 mm Socket Head Cap Screw
b. (2) M10 Flat Washer
c. (1) M10 Nylock Nut
d. (1) 3/8” x 3/4” OD x 1/2” Spacer
Guy wires may not be included in your fan order. They are intended to restrain the fan’s lateral movement and are only
included in fan orders that have extension tubes 4 ft (1.2 m) or longer. Depending on the operational environment (wind,
mounting structure, etc.), guy wires may be needed regardless of extension tube length. If, during operation, any lateral
movement (wobbling) occurs, a guy wire kit should be purchased from Customer Service.
WARNING: Disconnect power to the fan before installing the guy wires.
Installing Guy Wires
1. Attach guy wire clamps
Position the guy wire clamps on the extension tube as close to the motor as possible. Refer to the diagram below. Secure the clamps
to the extension tube using the Guy Wire Hardware.
Guy Wire Hardware (BAF-Supplied):
a. (2) 1/4-20 x 1” Carriage Bolt
b. (2) 1/4-20 Nylock Flange Nut
Secure the four (4) locking carabiners to the guy wire clamps as shown.
Securely tighten the carabiners.
3a. Attach beam clamp (bar joist mounting)
The guy wire should be at a 45° angle from the extension tube (see the illustrations on
the following page). Attach the beam clamp to the mounting structure accordingly.
For best results, the guy wires should be installed at 45° in the X-Y, Y-Z, and X-Z
planes as shown on the following page. If the angle deviates by more than 15°, contact
Customer Service for assistance.
Fasten the small eyebolt and nut onto the beam clamp (the nut will be on the outside of
the beam clamp).
Loop the crimped end of the guy wire into the locking carabiner and secure to the eyebolt
as shown. Securely tighten the carabiner.
23
a
b
d
c
e
Guy Wire Hardware (BAF-Supplied):
a. 1/4” Beam Clamp
b. 1/4-20 x 1” Eyebolt
c. 1/4-20 Hex Nut
d. Locking Carabiner
e. Guy Wire
3b. Attach eyebolt (wood frame mounting)
The guy wire should be at approximately a 45° angle from the extension tube (see the
illustrations on the following page). Attach the eyebolt to the wood frame accordingly.
For best results, the guy wires should be installed at 45° in the X-Y, Y-Z, and X-Z
planes as shown on the following page. If the angle deviates by more than 15°, contact
Customer Service for assistance.
Loop the crimped end of the guy wire into the locking carabiner and secure to the eyebolt
as shown. Securely tighten the carabiner.
Guy Wire Hardware (BAF-Supplied):
a. 1/4-20 x 1” Eyebolt
b. Locking Carabiner
c. Guy Wire
Route the guy wire through the Gripple and the carabiner on the guy wire clamp, and then back through the Gripple as shown below.
Do not tighten the Gripple until the remaining guy wires have been installed.
Note: To back the guy wire out of the Gripple, the small tool included with the Gripple set or a 0.050” Allen wrench into the small hole on
the Gripple.
Note: Angle irons mounted to bar joists are shown in the illustration below. Your mounting structure may differ.
Installing Guy Wires (cont.)
®
Gripple
45˚
Guy Wire
45˚
Guy Wire
5. Install three remaining guy wires
CAUTION: Over-tightening the guy wires could throw the fan off balance.
Repeat steps 3–4 to install the three remaining guy wires.
Evenly cinch all four guy wires into place using the Gripples. The guy wires should be
taut, evenly spaced around the fan, and away from the path of the airfoils. Maintain a
distance of 6”–8” between the Gripple and the carabiner.
45°
Wire Rope Clip
Once all of the guy wires are taut, secure their loose ends with the wire rope clips and
torque to 4.5 ft·lb (6.1 N·m). Ensure all electrical cords/cables are unobstructed by the
Big Ass Fans recommends completing electrical installation (p. 27) before installing the airfoils.
WARNING: Disconnect power to the fan before installing the airfoils.
25
1. Attach winglets or airfoil tips (to airfoils)
Note: Winglets are standard on Isis® fans; however, airfoil tips are available as an option.
Attach the winglets or airfoil tips to the airfoils using the Winglet Hardware as shown. Securely tighten the screws using a 3 mm Allen
wrench. Attach winglets or airfoil tips to all eight (8) airfoils before attaching the airfoils to the fan.
After the fan is completely assembled and securely hanging from the mounting structure, peel off the protective
plastic from the bottom of the hub.
WARNING: Disconnect power to fan before installing airfoils.
Attach the eight (8) airfoil retainers using the Airfoil Hardware. Moving clockwise around the fan hub, position the airfoil retainers as
shown. Hole A of the retainer should be positioned over top of Hole B. Do not tighten bolts until all airfoil retainers have been
attached!
Tighten the bolts along the outside perimeter to 29 ft·lb (39.3 N·m) using a torque wrench with a 6 mm Allen head socket. After the
outer perimeter bolts are torqued, tighten the bolts along the inner perimeter to 29 ft·lb (39.3 N·m).
Airfoil Hardware (BAF-Supplied):
a. (16) M8 x 18 mm Socket Head Cap Screw
b. (16) 8 mm Belleville Washer
Belleville Washer
If the hardware is stainless steel (outdoor fans only), do
not use power tools!
WARNING: To reduce the risk of electric shock, wiring should be performed by a qualied electrician! Incorrect assembly
can cause electric shock or damage the motor and the controller! Hazard of electrical shock!
WARNING: The installation of a Big Ass Fan must be in accordance with the requirements specied in this installation
manual and with any additional requirements set forth by the National Electric Code (NEC), ANSI/NFPA 70-2011, and
all local codes. Code compliance is ultimately YOUR responsibility! Failure to comply with these codes could result in
personal injury or property damage.
CAUTION: The Big Ass Fans product warranty will not cover damage or failure caused by improper installation.
WARNING: Exercise caution and common sense when powering the fan. Do not connect the fan to a damaged or
hazardous power source. Do not attempt to resolve electrical malfunctions or failures on your own. Contact Big Ass Fans
if you have any questions regarding the electrical installation of this fan.
CAUTION: The fan must operate on a dedicated circuit with a dedicated neutral. Failure to install the fan on a dedicated
circuit will cause the fan to operate improperly.
CAUTION: Do NOT install the fan where it may come into direct contact with water unless the fan is labeled, “Suitable for
use in wet locations.”
27
Power requirements
Isis® is shipped with either a 110–125 VAC motor or a 200–240 VAC motor. The fan’s voltage is marked on the fan packaging and on
the label on top of the main fan unit. The voltage cannot be changed during installation. Ensure your fan is the correct voltage prior
to beginning installation.
110–125 VAC Isis
Fan diameterInput power
8 ft (2.44 m)110–125 VAC, 60 Hz10 A3.9
10 ft (3.04 m)110–125 VAC, 60 Hz10 A3.9
12 ft (3.70 m)110–125 VAC, 60 Hz10 A3.9
Minimum required
supply circuit size
200–240 VAC Isis
Fan diameterInput power
8 ft (2.44 m)200–240 VAC, 50–60 Hz10 A2.4
10 ft (3.04 m)200–240 VAC, 50–60 Hz10 A2.4
12 ft (3.70 m)200–240 VAC, 50–60 Hz10 A2.4
CAUTION: The fan must operate on a dedicated circuit with a dedicated neutral. Failure to install the fan on a dedicated
circuit will cause the fan to operate improperly.
If installing the fan using a typical lighting circuit in which the critical red conductor or “traveler” is absent, an optional Limited Access
Controller can be installed, allowing the utilization of a typical residential lighting system. See “Limited Access Application” on page 35.
CAUTION: The fan must operate on a dedicated circuit with a dedicated neutral. Failure to install the fan on a
dedicated circuit will cause the fan to operate improperly.
Up to four (4) fans can be controlled from a single controller. Multiple sets of wires are paralleled downstream from the fan controller. All fans will start or stop
Before wiring the controller, temporarily attach the mounting plate to the wall box and pull the wires through the center.
CAUTION: The fan must operate on a dedicated circuit with a dedicated neutral. Failure to install the fan on a dedicated
circuit will cause the fan to operate improperly.
BLUE
BROWN
GREEN /
YELLOW
WHITE
J-Box
(mounted locally to fan)
Fan Wire Functions / Colors:
Active (Hot) / Brown
Neutral / Blue
Fan speed controller
Dimmer out / White
WHITE / DIMMER OUT
EARTH
NEUTRAL
EARTH / PE
ACTIVE
AC LINE (L1)
Fan Status LED Denitions
Earth/PE
Green or Bare
(L2/N)
AC Line/Neutral
BlackWhite
AC Line (L1)
One 1-Sec. Flash / 5-Sec. Off: Buss Under/Over voltage
Two 1-Sec Flashes / 5-Sec. Off: Motor Over-current
LED Off“OK”
Copper
Green or Bare
Red, Blue, or
Black, Red, or
Three 1-Sec. Flashes / 5-Sec. Off: Communication/Motor Stall
Tracer
Copper
Green with Yellow
Blue
Black
Blue
Grey
Brown, Black, or
Five 1-Sec. Flashes / 5-Sec. Off: Drive Over-temperature
Four 1-Sec. Flashes / 5-Sec. Off: Motor Over-temperature
* Note: If installing the fan in Australia, a licensed electrician must perform the electrical installation.
Page 39
Isis
®
Electrical Installation (cont.)
Wiring the fan (240 V, 50/60 Hz Isis®)
CAUTION: The fan must operate on a dedicated circuit with a dedicated neutral. Failure to install the fan on a dedicated
circuit will cause the fan to operate improperly.
BLUE
WHITE
GREEN /
YELLOW
BROWN
J-Box
(mounted locally to fan)
Neutral / L2 = Blue
Dimmer Out = White
Fan Wire Functions / Colors:
Ac Hot / L1 = Brown
Earth / PE = green w/ yellow
31
Fan speed controller
NEUTRAL / L2 = WHITE
AC HOT / L1 = BLACK
DIMMER OUT = RED
BLUE
AC LINE / NEUTRAL (L2/N)
BROWN
GREEN / YEL
EARTH / PE
AC LINE (L1)
WHITE
Earth/PE
(L2/N)
AC Line/Neutral
BlackWhiteGreen or Bare Copper
AC Line (L1)
Black, Red, or BlueRed, Blue, or BlackGreen or Bare Copper
BlueGreen with Yellow Tracer
Grey
Brown, Black, or
Brown or RedBlack or Light BlueGreen with Yellow Tracer
accessible, free from vibration, and where there is adequate distance from
foreign objects or moving equipment.
After wiring the controller, mount the controller with two (2) screws. Make
sure the controller is oriented as shown below. Do not overtighten the screws. Snap the wallplate to the controller.
Mounting the wall controller (240 V, 50 Hz Isis®)
Controller
Wallplate
WARNING: Disconnect power to the wall box before
wiring the fan controller.
Select a mounting location from which the fan is visible. Install
vibration, and where there is adequate distance from foreign
objects or moving equipment. After wiring the controller, insert and
tighten two (2) screws. DO NOT overtighten.
Before attaching the front plate, to ensure proper alignment, move
the slider on the controller to the lowest position. On the front
plate, move the slider knob to the lowest position. Snap the front
plate to the controller.
Line up the alignment pins on the frame with the alignment holes
in the front plate. Press the frame into place.
Frame
Mounting the wall controller (240 V, 50/60 Hz Isis®)
WARNING: Disconnect power to the junction box before wiring the
fan controller.
Select a mounting location from which the fan is visible. Install the controller
there is adequate distance from foreign objects or moving equipment. After
wiring the controller, insert and tighten two (2) screws. DO NOT overtighten.
To start the fan, press the pushpad on the controller. The fan may take up to
30 seconds to start rotating. To turn the fan on full speed, press and hold the
pushpad.
To stop the fan, press the pushpad or press and hold the left side of the fan
speed bar. Note: When power is turned off, the light at the bottom of the controller
remains lit.
Use the fan speed bar to control the speed of the fan. To increase fan speed,
press the right side of the fan speed bar. To decrease fan speed, press the left
side of the fan speed bar.
240 V, 50 Hz Isis
To start the fan, press the button on the controller. When the power is turned on, the status light will illuminate.
To stop the fan, press the button on the controller. When power is turned off, the status light is not illuminated.
Use the fan speed slider to control the speed of the fan. To increase fan speed, slide the knob upward. To decrease fan speed, slide
the knob downward.
®
Speed
Indicator
Speed
Bar
Pushpad
Wall Controller with Wallplate
®
33
Fan Speed Slider
Power Button
Fan Controller with
Front Plate and Frame
240 V, 50/60 Hz Isis
To start the fan, tap the upper portion of the pushpad once. The fan may take up to 30 seconds to begin rotating. To stop the fan, tap
the lower portion of the pushpad once. To disable the fan, pull out the clear tab at the bottom of the controller.
To increase fan speed, press and hold the upper portion of the pushpad. To decrease fan speed, press and hold the lower portion of
the pushpad.
Moving at a low speed means less energy used for operation, translating into more energy savings year-round. Follow the procedures
belowtoensurethemostefcientoperationofyourBigAss Fan.
To ensure proper fan rotation:
1. Turn on the fan.
2. Verify that the fan is rotating in the counterclockwise direction (when viewed from below).
3. If the fan is not rotating counterclockwise, reverse the fan direction.
Fan Operation (cont.)
Heating season
Isis®fansreturnheatfromtheceilingtooorlevelmoreefcientlythansmallerceilingfans.Formaximumenergysavings,thefan
should be operated continuously during the heating season and should not be operated in reverse (clockwise). Big Ass Fans are
Stand directly below the tips of the airfoils with hand outstretched. If you feel a draft, slightly decrease the fan speed (0.5). Repeat until
the draft is no longer noticeable.
Cooling season
The cooling effect created by the breeze from Isis fans keeps occupants comfortable with the thermostat at a higher setting. During the
cooling season, every degree higher that the thermostat is reset reduces the energy consumed by the air conditioner by 1.5–2%. To
minimize energy usage during the cooling season, operate the fan only when building occupants are present.
To order optional wiring kits, contact Customer Service.
Limited access application
CAUTION: The fan must operate on a dedicated
circuit with a dedicated neutral. Failure to install
the fan on a dedicated circuit will cause the fan to
operate improperly.
Illustrated on the right is a typical lighting circuit with
one basic light switch. The fan operational critical red
conductor or “traveler” conductor is absent. For Isis® fan
applications in which installing a 3-wire plus ground circuit
(black, white, and red) is impractical or impossible, an
optional limited access fan controller can be installed to
eliminate the required red traveler conductor between the
2-wire plus ground circuit (black and white) shown on the
right.
Note: This scenario is common in residences in which only
a light circuit was previously installed.
Basic 2-Wire (Plus Ground) Single Fan Application
100–125 VAC
1Φ 10 A 60 Hz
Basic Light Switch
35
Typical Lighting Circuit
Existing Switch
Box on Wall
GREEN
WHITE
BLACK
100–125 VAC
1Φ 10 A 60 Hz
Fan Speed
Controller
Companion Module
RED (NOT USED)
Fan Speed
Controler Remote
Mounted in existing
switch box on wall
GREENGREEN
WHITEWHITE
BLACKBLACK
FixtureModule
Status LED
Mounted local to fan
in ceiling junction box
2475D22475D2
RED
Note: It is essential that the speed controller and remote controller are
installed on a common branch circuit. The control signal between the
devices is modulated on the shared hot conductor and may be absorbed
at the breaker panel if this rule is not followed. This wiring method should
have been noted at the time of order. If not, contact Big Ass Fans Customer
Service.
Limited access fan controller and controller remote operation
As a convenience, the fan controller and the controller remote sets are factory paired by Big Ass Fans. See the previous page for wiring
instructions.
To start the fan, tap the upper portion of the pushpad once. The fan may take up to 30 seconds to start rotating. To increase fan
speed, press and hold the upper portion of the pushpad. To decrease fan speed, press and hold the lower portion of the pushpad.
To stop the fan, tap the lower portion of the pushpad once. To disable the fan, pull out the clear tab at the bottom of the controller.
Note: The Limited Access Controller is only necessary if you are utilizing the Limited Access wiring method described on the previous
page.
CAUTION: The fan must operate on a dedicated circuit with a dedicated neutral. Failure to install the fan on a dedicated
circuit will cause the fan to operate improperly.
This method of control is referred to as a 3-way switch because either switch (controller) can be used to start or stop the fan or adjust fan speed. The
Note: The controller provided with the fan (ATI06) does not include a neutral conductor; however, the optional part required for 3-way operation (ATR001-1L)
does include a neutral conductor. This is the only physical difference between the two controllers and can be used for identication if necessary.
Page 46
®
Isis
38Preventive Maintenance
WARNING: Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means
to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely
fasten a prominent warning device (such as a tag) to the service panel.
WARNING: When service or replacement of a component in the fan requires the removal or disconnection of a safety
device, the safety device is to be reinstalled or remounted as previously installed.
Please take a few moments each year to perform the following preventive maintenance inspection on your fan to ensure its safe and
efcient operation. Before contacting Customer Service, try resolving the issue using the troubleshooting procedures on the following
page. If you have any questions, contact Customer Service. Note: Actual installation setup may differ from picture.
Annual preventive maintenance
Perform the following maintenance procedures each year using the Annual Maintenance Checklist on page 41.
1. Ensure all four mounting bolts are present and torqued to 25 ft·lb (33.9 N·m).
2. Ensure airfoils are secured to one another by airfoil retainers.
3. Ensure all 16 bolts securing the airfoils to the fan are present and torqued to 29 ft·lb (39.3 N·m).
4. Ensure all three (3) nuts securing the lower mount to the motor are tight.
5. Ensure all winglet hardware is secure.
6. Check guy wires (if installed) for fraying or damage (not shown in illustration below).
General preventive maintenance
• Verify proper fan rotation. To be effective, the fan must be turning counterclockwise when viewed from the oor.
• Dust airfoils and motor. If desired, use a gentle cleaner or degreasing agent to polish the airfoils. Do not use Clorox® or other chlorine
based cleaners! This could result in the release of toxic/fatal fumes. Do not use cleansers on the electronics enclosure.
• Check that the safety cable and upper mounting system are secure.
• Ensure the fan is not exposed to direct contact with water unless labeled, “Suitable for use in wet locations.”
• Observe the motion of the fan during operation. The fan should not wobble or precess. If any wobble is noticed, ensure the mounting
structure is rigid enough to support the fan and that the guy wires, if used, are sufciently taut. If guy wires were not used, Big Ass
Fans suggests installing them. Contact Customer Service.
WARNING: Do not operate a fan with missing or damaged components. Please contact Customer Service.
WARNING: When servicing or replacement of a component in the fan requires the removal or disconnection of a safety
device, the safety device is to be reinstalled or remounted as previously installed.
CAUTION: Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
WARNING: Before servicing or cleaning unit, switch power off at the service panel and lock the service disconnecting
means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked,
securely fasten a prominent warning device, such as a tag, to the service panel.
Customers in the United States
For questions about your product or customer service inquiries,
please call our toll free number (877-BIG-FANS) or visit
www.bigassfans.com/service.
Customers outside of the United States
For questions about your product or customer service inquiries,
please contact your local Big Ass Fans representative or ll out a
contact form at www.bigassfans.com/service.
39
General troubleshooting
Some issues can be resolved before requesting service. Review the below troubleshooting tips before contacting Customer Service for
support.
SymptomPossible solution(s)
A popping noise is coming from the fan.
Airfoil noise is a result of airfoils that are
not tightened to the specied torque.
The fan will not start.Verify the following:
Switch off power at the service panel and lock the service disconnecting means. (If it
cannot be locked, fasten a prominent warning device.) Tighten the airfoil hardware to
29 ft·lb (39.3 N·m). If popping still occurs, verify that the airfoils are not contacting each
other. If the airfoils are contacting each other, please contact Customer Service.
• All wires are securely connected.
• The wall controller has power.
• Supply power is adequate and functional.
If the fan still does not start, contact Customer Service.
Note: Some motor noise is to be expected and is normal.
Electrical troubleshooting
Fan status LED denitions
LED status:Denition:
One 1-Second Flash/5 Seconds OffBuss Under / Overvoltage
Two 1-Second Flashes/5 Seconds OffMotor Over-current
Three 1-Second Flashes/5 Seconds OffCommutation / Motor Stall
Four 1-Second Flashes/5 Seconds OffMotor Over-temperature
Five 1-Seconds Flashes/5 Seconds OffDrive Over-temperature
Note: For information on changing the fan direction, see p. 34.
WARNING: Ensure power is disconnected before replacing fuses.
To replace the fuses on the main fan unit, remove the screw securing the fuse cover. Replace the appropriate fuse, and reinstall the
cover. Refer to the table below for fuse recommendations. Note: If your fan’s fuse cover is in a different location than shown below,
Fully complete this form, and then fax to Big Ass Fans at 859-967-1695. A Big Ass Fans representative will phone or e-mail you with the
total cost of part(s) and shipping. Credit card information will also be obtained at that time.
Optional parts
Enter the number in the Quantity column for the required part.
QuantityPart Description
I-Beam Adapter Mounting Kit (Large)
I-Beam Adapter Mounting Kit (Small)
L-Bracket Mounting Kit
Z-Purlin Bracket Mounting Kit
Wood Frame Mounting Kit
Guy Wire Kit
Shipping information
Enter your shipping address and contact information in the elds below, and then select your preferred shipping method.
Company Name:
Contact Name:
Shipping Address:
City, State, ZIP:
Phone Number:Ext:
E-mail Address:
I prefer UPS Ground Shipping.
I prefer UPS Next Day Air Shipping.
Page 52
Page 53
Isis
®
Warranty Return Instructions
Congratulations on your purchase of a Big Ass Fan! We are delighted that you have chosen our product to improve the quality of your
indoor environment, and hope you’ll have much pleasure using the fan for years to come.
45
Replacement of products under warranty acknowledgment & return instructions
If you believe a part failed during normal operation and is covered under warranty, Big Ass Fans will ship a replacement part to you
pursuant to your notice that you will be replacing the original part within 10 days. The replacement part will be shipped to you prior to
our receipt of the item that failed, and prior to our evaluation of this part to determine the reasons for its failure and whether it is covered
under warranty.
In order to evaluate the cause of the product failure, we will need you to return the original part to our ofces within 10 working days of
receipt of the replacement part. Should the part be covered under warranty, you will not be charged for the replacement item; however,
you will be charged for the replacement part plus shipping if (1) the part is not under warranty because the source of failure is outside
the scope of the warranty, or (2) the warranty period has expired. If there is no warranty coverage, we will send you a detailed letter of
explanation. We also will charge you for the replacement item plus shipping and handling if you do not return the original item within 10
days of the receipt of the replacement item.
Instructions for returning the original item
1. Please use the return label that is included in the box containing the replacement part. The return shipment address is:
Big Ass Fan Company
ATTN: RMA#________
800 Winchester Road
Lexington, KY 40505
2. Use the packaging for the replacement part to return the original part.
3. Include the packing list we have provided which includes the RMA#.
4. If the part weighs over 50 lbs., you will be provided a prepaid Bill Of Lading. To schedule a freight pick up, please contact Customer
Service. We will only charge back the freight costs if the original part is not under warranty, or if you do not return the original
component within 10 days of receipt of the replacement.
5. If the part weighs 50 lbs. or less, please use the provided prepaid UPS Ground shipping label and drop off at your nearest UPS
pickup location.
If you have questions, please contact us at 1-877-BIG-FANS.
1. Complete Warranty Claim Form and Responsibility Agreement and fax them to 859-967-1695, Attn: Customer Service. These
pages will be faxed back to you for your records. The Warranty Claim Form will include our acknowledgment and a Return Materials
Authorization (RMA) number. Do not return any item without rst being assigned an RMA# by Big Ass Fans Customer
Service.
2. No more than 10 days prior to the date you have made arrangements to replace the component part, call Customer Service at
1-877-BIG-FANS to arrange for replacement component delivery and original component pickup. At that time, we will fax you a
written acknowledgment of your call that includes a reminder of the return instructions. Note: Even if you are not able to replace
the component immediately following your initial notice to us, returning the Warranty Claim Form and Responsibility Agreement
will effectively stop the warranty clock from running. You can then make the product exchange when you are prepared to do so.
However, the warranty period will continue to run until we receive these completed pages back from you, and no warranty will be
honored without receipt of these pages within the warranty period. We will not send out any replacement part until you have called to
let us know that you have scheduled installation of the replacement. This ensures that the replacement part is not lost or damaged
while awaiting installation, and that you are not billed for the replacement because you have waited too long to return the original
component (see Responsibility Agreement).
3. When you receive the replacement part, you have 10 working days to remove and replace the existing component and return it to us
at 800 Winchester Road, Lexington, KY 40505.
a. Upon receiving the replacement part, verify that replacement part order is correct. If order is incorrect or damaged, notify Big Ass
Fan Company within 24 hours after receiving order.
b. Use care unpacking the replacement component, as you will need to use both the packaging from the replacement part and the
packing list and a return address label included inside this packaging to return the original part. If the original packaging and
return documents are not used, you will be responsible for any damage incurred in transit as well as any additional costs involved.
Note: The RMA# must appear on the outside of the box being returned. Items without an RMA# will not be accepted.
c. Use the delivery service or one of the truck lines specied in the acknowledgement for return of the part. We will refuse receipt of
any shipment that is returned via an unauthorized carrier. If you prefer, we can make all arrangements for delivery and pickup.
d. Fax a copy of the bill of lading or other tracking information to 859-967-1695 when the item has been shipped so that we know to
expect delivery of the original part.
4. If we do not receive the original part back within 15 working days from the date you receive delivery of the replacement, you will be
invoiced for the cost of the replacement part, plus freight, on Net 15 terms (see Responsibility Agreement), and this invoice will be
due and payable. If you subsequently return the replacement part to us after payment has been made, we will refund any payment
made for the replacement part, unless we subsequently determine that the part is not covered under warranty.
Reason(s) for returning item (please provide detail, including length of time after fan had been in operation that problem was
noticed, nature of problem, any attempts you made to remedy the problem, etc.):
Purchase:
ATTENTION: Do not return any item without rst being assigned an RMA# by Big Ass Fan Company Customer Service
Department. The RMA# must appear on the outside of the box being returned. Items without an RMA# will not be accepted.
Date replacement parts
should be shipped (if known):
Acknowledgment of Receipt of Warranty Return Notication
(to be completed by Big Ass Fan Company)
Acknowledged by: Date:
RMA#:
Authorized Truck Line(s):
Please do not request shipment until you are prepared to install;
you may call us at 1-877-BIG-FANS to arrange shipment when
you have scheduled installation.
The undersigned understands and acknowledges receipt of the Warranty Claim Form and Instructions and agrees that Big Ass Fan
Company has the right, upon receipt of returned merchandise, to make nal determination as to whether this merchandise should be
replaced at no cost under Big Ass Fan Company’s stated warranty policy.
The undersigned further agrees that if Big Ass Fan Company determines that this merchandise does not qualify under its stated
warranty policy, Big Ass Fan Company can invoice for the replacement merchandise, plus shipping and handling for the original part
and all replacements, and such invoice will be paid within 15 days of receipt of the same.
The undersigned agrees to ship to Big Ass Fan Company’s location at 800 Winchester Road, Lexington, KY 40505 all of the
merchandise replaced by Big Ass Fan Company, including, but not necessarily limited to, defective or failed components, within 10
working days of the receipt of the any replacements.
The undersigned further agrees that if said replaced merchandise has not been shipped to Big Ass Fan Company within 10 working
days, Big Ass Fan Company can invoice for the replacement merchandise plus shipping and handling, and the invoice will be paid
within 15 days of receipt.
Signed:
Title:
For:
(Name of Company)
Date:
Page 57
2348 Innovation Drive
Lexington, KY 40511
Phone: 1-859-233-1271
www.bigasssolutions.com
Check-In Procedure
(for Big Ass Fans Certied Installers Only)
ATTENTION: These items must be completed prior to any additional installation crew members entering jobsite or any
installation material being unloaded.
Date:
Company: Job Name:
Address: Purchase Order No.:
City/State/ZIP:
Contact Name: Phone:
E-mail:
**SEE THE FOLLOWING PAGE FOR NFPA 13 REGULATIONS**
Fan placement is to be in accordance with agreed upon original Scope of Work and Layout. If this is to change, please note
change and consult Field Service Manager for approval.
Installation techniques have been discussed (type of conduit, L-brackets if required, mounting technique explained). If the
extension tubes exceed 4 ft (1.2 m), guy wires are explained and fully understood.
Times in/out, duration, and schedule presented and accepted.
Time (please list the number of employees and total duration of jobs):
Safety rules and regulations have been brought to installer’s attention (e.g., badges, safety harnesses, vests, hard hats,
footwear, lock out/tag out, certication processes, work area free of trash and debris, etc.). If there are any areas that are
forbidden or secure, they are brought to the supervisor’s attention and instructed not to enter. If there are any special site
conditions (i.e., open areas and operating machinery to be avoided), they are also brought to the supervisor’s attention and
instructed how to bypass the area if required.
Safety Rules and Regulations listed:
The facility manager understands all electrical requirements, i.e., breaker size, voltage, brand, main panel space, and they are
in accordance with original Scope of Work and Layout.
Additional comments:
Page 58
Check-In Procedure (cont.)
(for Big Ass Fans Certied Installers Only)
National Fire Protection Association Standard
In accordance with NFPA 13 Standard from the National Fire Prevention Association as referenced in sections 12.1.4 and 11.1.7: High
Volume Low Speed (HVLS) Fans:
The installation of HVLS fans in buildings equipped with sprinklers, including ESFR sprinklers, shall comply with the following:
• The maximum fan diameter shall be 24 feet (7.3 m).
• The fan shall be approximately centered between four adjacent sprinklers.
• The vertical clearance from the fan to sprinkler deector shall be a minimum of 3 feet (0.9 m).
• All fans shall be interlocked to shut down immediately upon receiving a water ow signal from the alarm system in accordance with
the requirements of NFPA 72- National Fire Alarm and Signaling Code.
WARNING: The fan should not be installed unless the structure on which the fan is to be mounted is of sound construction,
undamaged, and capable of supporting the loads of the fan and its method of mounting. Verifying the stability of the
mounting structure is the sole responsibility of the customer and/or end user, and Big Ass Fans hereby expressly disclaims
any liability arising therefrom, or arising from the use of any materials or hardware other than those supplied by Big Ass Fans
or otherwise specied in the installation instructions.
If this installation will be performed outside the scope of work or not within the specications of Big Ass Fans by customer’s request,
please provide specic details:
Please sign below if both parties agree that all aspects of this installation have been thoroughly explained and are of clear
understanding and agreement of the installation to be completed.
Customer Signature:
Printed Name: Date:
Contractor Signature:
Printed Name: Date:
The supervisor is to hold all documents until the job is complete and send all forms back to Field Service Manager. This will consist of
the service/work order, Check-In document, and Close-Out document. The installation crew will not receive payment until all forms are
signed by the facility manager and the supervisor. These documents will then be forwarded to the Field Service Manager at Big Ass
Fans.
Page 59
2348 Innovation Drive
Lexington, KY 40511
Phone: 1-859-233-1271
www.bigasssolutions.com
Close-Out Procedure
(for Big Ass Fans Certied Installers Only)
Date:
Company: Job Name:
Address: Purchase Order No.:
City/State/ZIP:
Contact Name: Phone:
E-mail:
**SEE THE FOLLOWING PAGE FOR NFPA 13 REGULATIONS**
The eld crew supervisor and facility manager are to walk through the completed installation.
The installation is complete and on time in accordance with the original Check-In document. If not, explain:
Conduit runs are installed in accordance with the Check-In document, Scope of Work, and Layout. If not, explain:
The fans are correctly placed in accordance with both the Check-In document, Scope of Work, and Layout. If not, explain:
Breaker size and wire type are in accordance with the Check-In document, Scope of Work, and Layout. If not, explain:
All safety rules and regulations met in accordance with the Check-In document, Scope of Work, and Layout. If not, explain:
Fans have been running for over an hour and operate without visible defect or issue.
The fan is spinning in the correct direction (counterclockwise when viewed from oor).
Angle irons are securely fastened and are without any apparent problems in accordance with installation techniques discussed
at check-in.
If extension tube is 4 ft (1.2 m) or longer, guy wires are in place and there is no evidence of a wobble.
Supervisor or contractor has supplied and explained the Installation Guide. If not, explain:
The supervisor or contractor has explained and I understand how to operate fan including starting/stopping, speed operation,
and power disconnect. If not, explain:
Time in/out and duration are in accordance with Check-In document.
Additional comments:
Page 60
Close-Out Procedure (cont.)
(for Big Ass Fans Certied Installers Only)
National Fire Protection Association Standard
In accordance with NFPA 13 Standard from the National Fire Prevention Association as referenced in sections 12.1.4 and 11.1.7: High
Volume Low Speed (HVLS) Fans:
The installation of HVLS fans in buildings equipped with sprinklers, including ESFR sprinklers, shall comply with the following:
• The maximum fan diameter shall be 24 feet (7.3 m).
• The fan shall be approximately centered between four adjacent sprinklers.
• The vertical clearance from the fan to sprinkler deector shall be a minimum of 3 feet (0.9 m).
• All fans shall be interlocked to shut down immediately upon receiving a water ow signal from the alarm system in accordance with
the requirements of NFPA 72- National Fire Alarm and Signaling Code.
WARNING: The fan should not be installed unless the structure on which the fan is to be mounted is of sound construction,
undamaged, and capable of supporting the loads of the fan and its method of mounting. Verifying the stability of the
mounting structure is the sole responsibility of the customer and/or end user, and Big Ass Fans hereby expressly disclaims
any liability arising therefrom, or arising from the use of any materials or hardware other than those supplied by Big Ass Fans
or otherwise specied in the installation instructions.
NOTE: The customer’s initials are required as acknowledgement for the following instances:
Return Trip Required – Additional Charges Apply (Customer not Ready/Lift Issues) Work Completed Outside Scope of Work (if applicable) Installation Not Performed Per BAF Recommendations or Specications For Any Reason Customer Understands and Approves Additional Charges As Explained in amount of $ (if applicable) Other (Please Explain Below)
If any portion of this installation was performed outside the scope of work or not within the specications of Big Ass Fans at any capacity
or for any reason, please provide specic details below:
Signatures of both parties are required below to acknowledge that this installation has been completed to customer’s satisfaction, to
activate fan(s) warranty, and to issue payment to contractor (with required documentation):
Customer Signature:
Printed Name: Date:
Contractor Signature:
Printed Name: Date:
The supervisor is to hold all documents until the job is complete and send all forms back to Field Service Manager. This will consist of
the service/work order, Check-In document, and Close-Out document. The installation crew will not receive payment until all forms are
signed by the facility manager and the supervisor. These documents will then be forwarded to the Field Service Manager at Big Ass
Fans.
Page 61
Page 62
Page 63
Page 64
*004169-01*
004169-01
REV. D
2425 Merchant St., Lexington, KY 40511
1 (877) BIG-FANS | WWW.BIGASSFANS.COM
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