W SERIES
Premium Quality All-Weather/All-Purpose
Installation Loudspeakers
W2
Weather Environmental Technology = WET
Operation and Installation Manual
Introduction
Thank you for selecting Community’s W SERIES W2 premium all-weather/all-purpose installation loudspeakers.
WET is an acronym standing for Weather Environmental Technology, which describes one of the main design
goals of this product line.
W2 products are built using unique weather-resistant materials that can survive sustained exposure to harsh
climatic conditions. In addition to weather-resistance, these materials also possess favorable acoustical
properties. The result is a line of loudspeaker products that not only performs consistently in tough,
problematic environments, but also provides superlative acoustic performance, typically associated only with
high fidelity “indoor” loudspeakers.
The EU Statement of Conformity
The authorized declaration and compatibility certification resides with the manufacturer and can be viewed
upon request. The responsible manufacturer is the company:
Community Light & Sound
333 East Fifth Street
Chester, PA 19013-4511 USA
communitypro.com email: info@communitypro.com
TEL: 1-610 876-3400 FAX: 1-610 874-0190
Unpacking and Inspection
W2 loudspeakers are inherently rugged and are carefully packed in well-designed cartons. However, it is wise to
thoroughly inspect each unit after it has been removed from the packaging, as damage could occur during
shipping.
Please note that once the shipment has left your dealer or the Community factory, the responsibility for damage
is always borne by the freight company. If damage has occurred during shipping, you must file a claim directly
with the freight company. It is very important to contact the freight company as soon as possible after receiving
your shipment, as most freight companies have a short time limit within which they will investigate claims.
Make sure to save the carton and the packing material, as most claims will be denied if these materials are not
retained. Your Community dealer and the factory will try to help in any way they can, but it is the responsibility
of the party receiving the shipment to file the damage claim.
It is always a good idea to retain the carton and packing materials, if possible, in the event that the unit may
need to be returned to your dealer or distributor for repair in the future.
Each shipping carton contains the following items:
• Loudspeaker System (Qty 1)
• Information packet with Operation and Installation Manual (Qty 1)
• Mounting Yoke for W2-218, W2-228 and W2-2W8 models only (Qty 1)
FIND THE LATEST ONLINE
Every effort has been made to ensure that the information contained in this manual was complete and accurate
at the time of printing. However, due to ongoing technical advances, changes or modifications may have
occurred that are not covered in this publication. The latest version of this manual and the most recent product
information published by Community is always available at http://www.communitypro.com. The publication
date can be found on the rear cover or last page.
W SERIES W2 - Operation and Installation Manual - Page 2
W2 Loudspeaker Systems from Community
The W2 models from Community combines all of WET’s original weather-defying characteristics with improved
styling and technology. W2 models are entirely constructed of corrosion-resistant materials like fiberglass,
stainless steel, polyimide and carbon fiber, using sophisticated technologies to ensure they will withstand
exposure to harsh environmental conditions.
W2 loudspeakers have been designed to be highly weather-resistant. W2 enclosures are fabricated entirely of
hand-laminated fiberglass, making it virtually impervious to weather-related effects. The drivers and their
diaphragms are made of highly weather-resistant materials, as in the case of the mid and high frequency
drivers, or are treated to repel moisture, as in the case of the low frequency drivers. All external hardware on
the loudspeaker is stainless steel. The three-layer Weather-Stop™ grille is acoustically transparent but highly
resistant to moisture intrusion. The crossover is located within a sealed chamber that forms the enclosure for
the low frequency drivers. A weather-tight gland nut provides a seal for the input cable. The input cable is a type
SJOW with neoprene insulation which is resistant to weather and UV effects.
W2 products offer a wide range of power levels, frequency response capability, and directional pattern control.
The W2 product line consists of a basic complement of six sizes of loudspeaker enclosures with multiple
dispersion patterns available in three of size formats.
The models in this range include:
• The W2-218 compact two-way, 8-inch full-range system
• The W2-228 quasi three-way, 8-inch full-range system
• The W2-2W8 compact two-way, dual 8-inch, fill loudspeaker with ultra-wide 120° HF pattern control
• The W2-312 three-way, 12” full-range system
• The W2-112 single 12” subwoofer system
• The W2-122 dual 12” subwoofer system
• The W2-125 dual 15” subwoofer system
W2 features greater precision and tighter tolerance fit. Frequency dividing networks have been fine-tuned for
improved acoustical linearity. Plus, a low-loss, low-distortion 200 Watt high fidelity autoformer has been
developed and is optionally available for 70V/100V applications in the W2-218, W2-228 and W2-2W8.
While handling outdoor applications with ease, the elegant styling of W2 makes them suitable for many indoor
applications as well. All W2 systems are available in standard black or white fiberglass finishes, with an
enclosure-matching black or white marine-grade grille finished with Community's powder-coating process.
White W2 enclosures include matching white grilles, white bezels, white gland nuts, and white cable, making
them perfect for cruise ships, clubs or residential applications. Custom color exteriors are also possible at a
nominal fee.
A black or white powder-coated stainless steel mounting bracket is included with smaller models W2-218,
W2-228 and W2-2W8, while optional mounting accessories are available for the larger full-range and
subwoofer systems. W2 models are protected by a five-year product warranty plus a fifteen-year enclosure
warranty. W2 loudspeakers are flexible, easy to install and most importantly, they provide unparalleled sound
quality. They are designed to withstand sustained use under severe climatic conditions, functioning year after
year in even the harshest environments.
This manual is intended to help you install and use W2 loudspeakers safely and effectively. It provides useful
information to help you obtain the best performance, sound quality, and reliability from your W2 systems. We
have provided a series of Quick-Start diagrams to enable you to install and operate the products immediately if
required; however, we recommend that you read this manual in its entirety, to help insure that your W2
installation meets the highest possible standards. While every attempt has been made to ensure this
information is correct and up-to-date, Community continuously incorporates worthwhile improvements to each
product, which may include changes and/or modifications not contained in this manual.
W SERIES W2 - Operation and Installation Manual - Page 3
Important Safety Information
Always follow these basic safety precautions when installing and using W2 loudspeakers and accessories:
• Read and keep these instructions.
• Heed all warnings.
• Follow all instructions particularly those pertaining to rigging, mounting, hanging, or suspending the
products, and all information pertaining to electrical connections.
• Only use accessories that are specified and approved by the manufacturer.
The terms CAUTION, WARNING, and DANGER are used throughout this manual to alert the reader to important
safety considerations. If you have any questions or do not understand the meaning of these terms, do not
proceed with installation. Contact your local dealer, distributor, or call Community directly for assistance. These
terms are defined below:
CAUTION: describes an operating condition or user action that may expose the equipment or user to
potential damage or danger.
WARNING: describes an operating condition or user action that will likely cause damage to the
equipment or injury to the user or to others in the vicinity.
DANGER: describes an operating condition or user action that will immediately damage the equipment
and/or be extremely dangerous or life threatening to the user or to others in the vicinity.
Precautions & Safety Considerations
English - The loudspeakers described in this manual are designed and intended to be ‘flown’ or suspended for maximum
acoustical performance using a variety of rigging hardware, means, and methods. It is essential that all installation work
involving the suspension of these loudspeaker products be performed by competent, knowledgeable persons who
understand safe rigging practices. Severe injury and/or loss of life may occur if these products are improperly installed.
Please read the section on rigging for additional information.
Français - Les haut-parleurs décrits dans ce manuel sont conçus et sont projetés pour être ‘volé’ ou suspendu pour
l'exécution acoustique maximum utilisant une assortiment d'équiper matériel, les moyens, et les méthodes. C'est essentiel
que tout travail d'installation ait impliqué la suspension de ces produits d'haut-parleur est exécutée par les personnes
compétentes et entraînées qui comprennent équiper les pratiques sûres. La perte sévère de et/ou de blessure de vie peut
arriver si ces produits sont incorrectement installés. S'il vous plaît lire la section d'équiper pour l'information
supplémentaire.
Deutsch - Die Lautsprecher, die in diesem Handbuch beschrieben werden, sind entworfen und sind zu sein ‘geflogen'
vorgehabt oder sind für maximale hörbare Leistung verschiedene Manipulierenhardware, Mittel, und Methoden suspendiert
benutzend. Es ist wesentlich, dass alle Installationarbeit, die die Aufhängung von diesen Lautsprechernprodukten verwickelt,
von fähigen, ausgebildeten Personen durchgeführt werde, die sichere Manipulierenpraxis verstehen. Schwere Verletzung
bzw. Verlust des Lebens können stattfinden, wenn diese Produkte unrichtig installiert sind. Bitte lesen Sie den Abschnitt über
Manipulieren für zusätzliche Informationen.
Italiano - Gli altoparlanti descritti in questo manuale sono disegnati e sono intesi essere ‘volato' o sospeso per la
prestazione massima acustica usando una varietà di attrezzare di hardware, i mezzi, ed i metodi. È essenziale che tutta il
lavoro di installazione coinvolgendo la sospensione di questi prodotti di altoparlante è eseguita da dalle persone competenti,
addestrate che capisce le pratiche di attrezzare di cassaforte. La lesione severe e/o la perdita di vita possono accadere se
questi prodotti sono erratamente installati. Per favore di leggere la sezione di attrezzare per le ulteriori informazioni.
Español - Los altavoces descritos en este manual se diseñan y son pensados ser ‘volado' o suspendido para el desempeño
acústico máximo que utiliza una variedad de aparejar hardware, de medios, y de los métodos. Es esencial que todo trabajo
de la instalación que implique la suspensión de estos productos del altavoz sea realizado por personas competentes y
entrenada que entienden aparejar seguro las prácticas. La herida y/o la pérdida severas de la vida pueden ocurrir si estos
productos se instalan impropiamente. Lea por favor la sección a aparejar para la información adicional.
W SERIES W2 - Operation and Installation Manual - Page 4
Important Note – Mounting/Rigging Provisions
The mounting/rigging points found on the sides and back of the enclosure must either be used for mounting
hardware or “plugged” with the bolts and washers provided. The rubber washer provides the water seal and
must be used. The reason for this is that if all these holes are not plugged up, they created leaks in the
enclosure that will compromise its weather-resistance. Open holes will also be detrimental to low frequency
performance with reduced output and/or distortion.
DANGER: All rigging fittings must be fitted with either optional mounting hardware or they must remain
sealed with the Stainless Steel hex-head bolts that come installed in the enclosure, in order to maintain
weather resistance. Additionally, if the rigging fittings are not sealed, air leaks could occur in the
enclosure that will compromise the low frequency performance with added distortion and reduced
output.
WARNING: W2 rigging fittings are rated at a Working Load Limit of 150 lbs (68 kg) per point. No single
rigging fitting should ever be subjected to a load that is greater than 150 lbs. Failure to heed this
warning could result in injury or death!
W2 Features and Technology
In addition to extreme weather-resistance, W2 loudspeakers offer numerous features and advances in
technology that provide unprecedented sonic quality and installation flexibility. Some of these include:
• Finely tuned internal crossover networks for reduced off-axis lobing, consistent coverage throughout
the crossover region, and greater acoustic linearity.
• Uniform-voicing filters minimize sonic variations among the different models.
• Geometrically correct large-format hand-laid fiberglass mid and high frequency horns. A wide selection
of dispersion patterns is available.
• Aesthetically pleasing, uniquely shaped curved fiberglass enclosures. The enclosure composition and
the enclosure geometry work together to reduce internal reflections and standing waves, resulting in
superior sound quality. Externally, the lack of flat surfaces minimizes water buildup.
• Envirotech coating seals crossovers against moisture.
• Stainless steel mounting points.
• Powder-coated stainless steel yoke brackets included with the four smaller models (W2-218, W2-228
and W2-2W8); and are available as optional accessory kits for larger models (W2-312, W2-112, W2-122
and W2-125).
• Optional internal 70V/100V autoformer available for the W2-218, W2-228, W2-2W8 and W2-312 for
constant voltage distributed systems.
• All models are available in black or white finish at no additional charge. Custom colors are available at a
nominal fee.
W SERIES W2 - Operation and Installation Manual - Page 5
Getting Acquainted
NO.
FEATURE
DESCRIPTION
www.communitypro.com.
mounted to front of enclosure.
INPUT CABLE
For signal connections to the loudspeaker. About 12 feet of 16-2 SJOW (or
factory-sealed gland nut.
PRODUCT LABEL
Model number, coverage pattern and serial number.
MOUNTING YOKE
The yoke shown is supplied with W2-218, W2-228 and W2-2W8.
Physical Features
Note: These drawings show the physical features of a W2-218 and a W2-312 enclosure. Other W2 enclosures
may differ in size, shape, and number of mounting points.
Figure 1a – Physical Features of a Typical Compact W2 Enclosure
MOUNTING/RIGGING
POINTS1
½”-13 captive zinc plated inserts with ½”-13 x 2” stainless steel bolts and
lock, flat and rubber washers. Used for attaching the yoke mounting
brackets or customer-supplied mounting system. Refer to the model's
specification sheet for the number of mounting points at
GRILLE Powder-coated perforated marine-grade aluminum backed by reticulated
foam and a UV-resistant layer of acoustically transparent fabric. Supplied
18-gauge, 5-conductor, UV-resistant for 70V/100V models) retained by a
NAMEPLATE Community logo.
1
150 lbs (68 kg) Working Load Limit / 15:1 Safety Factor
W SERIES W2 - Operation and Installation Manual - Page 6
Figure 1b - Physical Features of a Typical Large W2 Enclosure
NO.
FEATURE
DESCRIPTION
www.communitypro.com.
GRILLE
Powder-coated perforated marine-grade aluminum backed by reticulated
mounted to front of enclosure.
INPUT CABLE
For signal connections to the loudspeaker. About 12 feet of 16-2 SJOW (or
factory-sealed gland nut.
MOUNTING/RIGGING
POINTS2
½”-13 captive zinc plated inserts with ½”-13 x 2” stainless steel bolts and
lock, flat and rubber washers. Used for attaching the yoke mounting
brackets or customer-supplied mounting system. Refer to the model's
specification sheet for the number of mounting points at
foam and a UV-resistant layer of acoustically transparent fabric. Supplied
18-gauge, 5-conductor, UV-resistant for 70V/100V models) retained by a
PRODUCT LABEL Model number, coverage pattern and serial number.
MOUNTING YOKE The yoke shown is an optional mounting kit (model SSY25KIT) sold
separately for W2-312 and W2-112 that utilizes two metal plates in addition
to a yoke bracket for added safety.
NAMEPLATE Community logo.
2
150 lbs (68 kg) Working Load Limit / 15:1 Safety Factor
W SERIES W2 - Operation and Installation Manual - Page 7
High-Pass Filters
W2-218
70 Hz, 24db/octave
W2-312
55 Hz, 24db/octave
W2-112
50 Hz, 24db/octave
W2-125
30 Hz, 24db/octave
We strongly recommend the use of an external, active high-pass filter to protect the cone drivers from
excessive low frequency excursion. Additionally, a high-pass filter will avoid wasting amplifier by attempting to
reproduce frequencies below the loudspeaker’s intended operating range. The recommended filter settings are
as follows:
Model High-Pass Filter
W2-228 60 Hz, 24db/octave
W2-2W8 60 Hz, 24db/octave
W2-122 45 Hz, 24db/octave
Many modern DSP loudspeaker controllers or loudspeaker management devices can provide the required highpass filter mentioned above, as well as general equalization to correct for room response problems, digital
delay to correct for timing differences among multiple loudspeakers, as well as other DSP ‘tools’ that can help
solve acoustic anomalies. Such devices can also be used as protective peak limiters to protect the system from
damage, as further described below.
W SERIES W2 - Operation and Installation Manual - Page 8
Connecting the Amplifier to the Loudspeaker
All W2 loudspeakers come with an attached input cable that is coated with an EPDM rubber jacket, twelve feet
in length and colored to match the finish of the enclosure. The cable enters the enclosure through a waterproof
gland nut. The other end of the cable is un-terminated.
A typical installation method is to bring the cable into a waterproof Junction Box equipped with a waterproof
gland nut. Connections within the J-Box may be made with barrel-type crimp connectors, wire nuts, solder and
heat-shrink, or terminal strips. We recommend using barrel-type crimp connectors that are crimped with a
forged crimp tool (such as Klein 1005) or a ratcheting tool (such as Klein T1720), as this method, when properly
executed, results in a gas-tight connection that is quick and easy to accomplish.
DANGER: When wiring the amplifier(s) to the loudspeaker(s), always power-down the amplifier(s) and
disconnect its AC Mains plug(s). Many modern, high-power amplifiers can deliver enough voltage and
current to cause a harmful or lethal electric shock. Shocks from very low frequencies, such as kick
drums, can cause the human heart to stop beating at relatively low voltage levels.
WARNING: After wiring the amplifier(s) to the loudspeaker(s), first power-up all devices that are
upstream of the amplifier, such as mixers, equalizers, compressor/limiters, etc., before powering-up
the amplifier. This is to avoid passing any clicks or pops that may originate in the upstream devices to
the loudspeakers. The amplifier should initially be powered-up with its gain controls turned all the way
down. After making sure that a continuous signal is present, such as a CD playing, slowly raise the level
of the gain controls to establish that the wiring has been installed correctly. Only then should the
loudspeaker be operated at normal output levels.
IMPEDANCE AND COMBINING LOUDSPEAKERS
Loudspeakers of identical type may be wired together on the same amplifier. This forms a parallel circuit. When
two loudspeakers are wired in parallel, the nominal impedance of the circuit will divide in half. For example, if
two 8 ohm loudspeakers are wired in parallel, the result will be a 4 ohm load and the power from the amplifier
will be divided equally between both. If four 8 ohm (or two 4 ohm) loudspeakers are wired in parallel, the result
will be a 2 ohm load and again, the power will be divided equally among the loudspeakers.
If an uneven number of loudspeakers are wired in parallel, you can use the following formula to calculate the
resultant impedance, where Z is the impedance in ohms: 1/Z + 1/Z +1/Z = 1/Zt = Z.
Here is an example: 1/8 + 1/8 + 1/8 = 1/.375 = 2.666 ohms.
UNEQUAL IMPEDANCES
It is important to note that when wiring loudspeakers of unequal impedances in a parallel circuit, the power will
not be divided equally among each loudspeaker.
For example, if an 8 ohm and a 4 ohm loudspeaker are wired in parallel the resultant load will be 2.6 ohms. The
4 ohm loudspeaker will draw twice as much power from the amplifier than the 8 ohm loudspeaker. In this
example, if the amplifier is capable of producing 1800 watts into the 2.6 ohm load of the paralleled
loudspeakers, the 4 ohm loudspeaker will receive 1183 watts while the 8 ohm loudspeaker receives 591 watts.
KNOW YOUR AMPLIFIER
Not all amplifiers can safely drive loads below 4 ohms. Very low impedance loads may cause the amplifier to
overheat which may lead to device failure. Even if the amplifier is quite stable driving a low impedance load, the
cable loss will be greater, the damping factor is reduced, and if the amplifier were to fail, a larger portion of the
sound system would be taken off-line. Note: Keeping the loads at 4 ohms or higher will lengthen the life of your
amplifier(s), while improving the reliability and overall sound quality of your sound system.
W SERIES W2 - Operation and Installation Manual - Page 9
70V and 100V Operation
USING POWER TAPS
A W2 loudspeaker equipped with an optional autoformer has four selectable power taps. These are set at 12.5W,
25W, 50W and 100W on the W2-218, and at 25W, 50W, 100W and 200W on the W2-228, the W2-2W8, and the
W2-312 for 70V systems (note: for 100V systems the taps equal twice the numeric value stated above; i.e. a 25W
tap becomes a 50W tap, and so on). Note that the autoformer has a maximum output capability of 200W
regardless of the primary voltage.
By choosing one of the four taps, you can govern how much amplifier power is available for each loudspeaker.
For example, if the 50W tap is selected, that particular loudspeaker will draw 50 watts of power when a 70V
amplifier is run at its maximum level. A second loudspeaker might be connected to the same amplifier, but
tapped at 100W (100 watts). In such case, the second loudspeaker will draw 100 watts from the same amplifier,
making it 3dB louder than the first loudspeaker. A third loudspeaker might be tapped at 200 watts, which would
make it 3dB louder than the second loudspeaker, and 6dB louder than the first.
By using the various taps, one can balance the relative sound levels in a system. A loudspeaker that is closer to
audience members will need to be tapped at a lower wattage than one that is farther away, in order to produce
similar output levels (of course, the amplifier must be capable of delivering output power that is at least equal
to the sum of the taps).
As a guideline, every time you double the distance from a sound source, the level typically will drop by 6 dB,
which is equivalent to one-fourth of the power. Although this is an acoustical law, and is true in a free space
environment such as outdoors, the effect of room acoustics can radically change the actual results. Even
outdoors, it is normally not possible to validate this acoustical law using a sound level meter, due to the ground
plane effect.
70.7V AND 100V SYSTEMS
Several voltage standards have been put in place regarding so called ‘constant voltage systems.’ In the United
States, 25V, 70.7V and 100V are common. Occasionally 140V systems can be found, usually in very large venues
such as racetracks, where the need to overcome cable resistance by scaling the voltage upwards becomes
extremely important, due to the very long cable lengths from the amplifiers to the loudspeakers. In Europe and
Asia, most constant voltage systems use the 100V standard.
A W2 loudspeaker equipped with an optional autoformer supports both the 70.7V and 100V standards. The same
physical conductors are used for both voltage standards, but the power level of each tap is different, depending
on whether the voltage is 70.7V or 100V.
A 100V system will produce twice the power at a given tap, as that of a system that is operated at 70.7 volts.
This can be verified by the simple Ohm’s Law calculation E2/Z = W, where E is the voltage applied, Z is the load
impedance, and W is the power expressed in Watts. Assuming a load impedance of 50 ohms, we can see that
70.7 x 70.7 / 50 = 99.97 and that 100 x 100 / 50 = 200. Therefore, when scaling up from 70.7V to 100V the power
will double; when scaling down, the power will halve.
CAUTION: Be sure to carefully observe polarity when wiring your loudspeakers. If one loudspeaker is
wired with the opposite polarity from another loudspeaker, acoustic cancellation will occur. The result
will be less power output than if only one loudspeaker were used by itself.
W SERIES W2 - Operation and Installation Manual - Page 10
Wiring Diagrams for 70V/100V Operation
Figure 2 - Wiring Diagrams for W2-218T
Figure 3 - Wiring Diagrams for W2-228T, W2-2W8T and W2-312-HT
W SERIES W2 - Operation and Installation Manual - Page 11
SELECTING AMPLIFIERS
Model
Rated Power Handling
Recommended Amplifier Power
Program
MF/HF: 320 to 640 WRMS at 8 Ω
Amplifiers are a vital part of the sound system’s performance and should be carefully selected for appropriate
power output. A table is provided below to help you size your amplifier’s power output capability to the various
models in the W2 product line.
Typically, it is good practice to select an amplifier that can provide substantially more power than the
continuous rating of the loudspeaker. This is so that enough reserve power will be available for transient peaks.
More loudspeakers are damaged by under-powering them than by over-powering.
If you know in advance that a particular loudspeaker, or zone of loudspeakers will never be used at, or near their
maximum rated power, then it is acceptable to select a power amplifier that is equal to, or slightly larger than
the loudspeaker’s power handling specification. We do not recommend operating W2 loudspeakers with an
amplifier that does not at least meet the rated power handling of each model.
W2-218 125W RMS / 300W Program 250 - 375 WRMS at 8 Ω
W2-228 250W RMS / 600W Program 500 - 750 WRMS at 4 Ω
W2-2W8 250W RMS / 600W Program 500 - 750 WRMS at 8 Ω
W2-215 200W RMS / 500W Program 400 - 600 WRMS at 8 Ω
W2-312 200W RMS / 500W Program 400 - 600 WRMS at 4 Ω
W2-322L
LF: 400W RMS / 1000W Program
MF/HF: 160W RMS / 400 W
Bi-amped
LF: 800 - 1200 WRMS at 4 Ω
W2-315 200W RMS / 500W Program 400 – 600 WRMS at 4 Ω
W2-112 200W RMS / 500W Program 400 – 600 WRMS at 8 Ω
W2-122 400W RMS / 1000W Program 800 – 1200 WRMS at 4 Ω
W2-125 400W RMS / 1000W Program 800 – 1200 WRMS at 4 Ω
Note: “WRMS” = “Watts RMS” = “Watts Root Mean Squared”
AMPLIFIERS FOR 70V/100V OPERATION
In past times, nearly all 70V/100V amplifiers were of modest power level and employed step-up transformers
to increase their output voltage to a fixed value of 70V (or 100V) at their maximum operating level. The purpose
of stepping up the output voltage is largely to decrease the wire size needed for a given system, particularly
when long wire runs are unavoidable. A basic rule of Ohm’s Law is that the higher the voltage and the higher the
load impedance, the less effect the cable resistance has on the absorption of power within the cable. A
70V/100V system achieves both of these desirable design goals.
A second important reason for constant voltage systems is that the use of a step-down transformer at each
loudspeaker (or in the case of W2 products… a step-down autoformer) permits the installer to choose among
several power taps at each individual loudspeaker location. This lets the installer adjust each loudspeaker’s
level in relation to the other loudspeakers, even though multiple loudspeakers are driven by the same amplifier
on the same circuit. Without a transformer (or an autoformer), level adjustment could only be accomplished by
adding resistance to one or more loudspeakers. Resistors would in fact reduce the operating level, but would
also consume valuable power from the amplifier, as well as produce unnecessary heat as a byproduct.
W SERIES W2 - Operation and Installation Manual - Page 12
AUTOFORMERS
Autoformers, or autotransformers as they are often called, perform similarly to transformers but with certain
distinct advantages. First, they exhibit inherently lower distortion and lower insertion loss than an equivalent
rated transformer. Second, they are less prone to magnetic core saturation than a transformer, providing better
linearity under peak operating conditions. Lastly, they can be manufactured to a greater level of precision than
that of a transformer at a similar or lower cost. For these reasons, W2 loudspeakers have been designed to use
autoformers rather than transformers, when equipped for 70.7V/100V constant voltage applications.
Installation Considerations
Installing W2 loudspeakers is simple and straightforward. In most cases, they will simply be affixed to a wall or
ceiling surface by means of the stainless steel yoke-style mounting bracket that accompanies the four smaller
models, and is available as an optional accessory to the larger models. Always pay close attention to the type of
fasteners used, the nature of the mounting surface(s), and the suitability of the mounting method.
CAUTION! If there is any doubt as to the structural integrity of the mounting surface(s) and/or the
nature and use of the fasteners or other mounting materials, means, or method(s), consult a licensed
professional engineer who can provide accurate information that will assure a safe and reliable
installation. The potential for injury and/or death resulting from improper installation practices and/or
inadequate materials is very high. Please read the section on Safe Rigging Practices for additional
information, found elsewhere in this manual.
Note: When installing W2 loudspeakers, particularly the larger models, it is helpful to wear a pair of
heavy-duty industrial grade rubber gloves. The glass surface material and the unique curved shape of
the enclosures can otherwise be difficult to handle.
INSTALLING WITH YOKES
When attaching a yoke bracket to a W2 loudspeaker, always make sure to use the rubber washers (supplied).
They are intended to be placed between the yoke and the loudspeaker enclosure. They provide a seal to inhibit
the penetration of water into the enclosure, as well as increase the friction between the enclosure and the yoke
assembly. The bolts should be fitted with a lock washer and a flat washer (supplied), and tightened to a torque
of approximately 8 to 12 foot lbs. Be cautious, as overtightening can cause deformation or damage to the
fiberglass enclosure. Use a torque wrench!
IMPORTANT! Make sure that all rigging and mounting fittings have bolts, lock washers, flat washers and
rubber washers installed before completing the installation. No rigging or mounting fitting should be
left open to the elements.
W SERIES W2 - Operation and Installation Manual - Page 13
Rigging and Mounting W2 Enclosures
One of the most important tasks the installer faces is the rigging and mounting of the loudspeaker system. W2
loudspeakers have been designed with rigging and mounting in mind; thus, there are numerous ways to safely
and easily install these loudspeakers in optimal locations in a venue.
SAFETY FIRST!
There is no way to overemphasize the importance of safety. But we will try. The kinetic energy of an 80 lb.
loudspeaker enclosure dropping from 30 feet and contacting a concrete floor is enormous. The loudspeaker will
be traveling at a speed of about 35 MPH at the time of impact. Imagine if you were seated under it. You might
have a better chance of surviving a dynamite blast.
If you do not have knowledge of safe rigging practices and experience in applying them, contact a qualified
rigging contractor to design and carry out the installation! Rigging that is improperly installed is like a time
bomb; sooner or later it will fail, with the potential to cause serious injury, paralysis, dismemberment, or loss of
life. Even if no one is directly in the line-of-fall of a failed suspension system, the panic that might ensue could
in itself cause multiple deaths. Do not take chances!
RIGGING GUIDELINES
The following guidelines on rigging are not intended as a comprehensive rigging manual, nor are they meant to
replace the knowledge of safe rigging practices that might be obtained from receiving professional training on
the subject. These guidelines are intended only to provide basic safety information, and to call your attention to
some commonly made mistakes. Books, seminars, and hands-on courses are available that teach safe rigging
techniques; we highly recommend that you seek them out if you do not already possess the requisite knowledge
and experience to perform rigging work safely.
DISCLAIMER: Community warrants that its loudspeaker systems and its optional mounting and rigging
hardware have been carefully designed and tested. Community loudspeakers may be safely mounted and
rigged when each loudspeaker model is installed with Community-manufactured optional mounting and rigging
brackets specifically designed for use with that particular model of loudspeaker. This warranty applies only for
use under normal environmental conditions,3 and when all loudspeakers, component parts, brackets and
hardware are assembled and installed in strict accordance with Community’s installation guidelines contained
herein. Beyond this, Community assumes no further or extended responsibility or liability, in any way or by any
means whatsoever. It is the responsibility of the installer to insure that safe installation practices are followed,
and that such practices are in accordance with any and all local, state, federal, or other, codes, conditions, and
regulations that may apply to, or govern the practice of, rigging, mounting, and construction work in the relevant
geographic territory. Any modifications made to any parts or materials manufactured or supplied by Community
shall immediately void all pledges of warranty or surety, related in any way to the safe use of those parts and
materials.
Load Rated Components
All components of the rigging system such as wire rope, shackles, chain, eyebolts, etc., must be load rated. This
means that they are marked or rated with a Safe Working Load (SWL) or Working Load Limit (WLL). All such
items should be designed and manufactured by reputable companies that regularly supply the theatrical and
industrial rigging industries, such as The Crosby Group, or equivalent. It is strongly recommended that you
source your rigging items from an industrial supplier or specialty rigging house, never from a hardware store.
Items found in local hardware stores are often poor copies of the original designs and may not be safe, as well
as typically being more costly than items purchased from an industrial supplier. By planning ahead, you will not
be in the uncomfortable position of having to delay the work if you can’t locate a shackle or eyebolt at the last
minute.
3
Normal Environmental Conditions are defined as the following: -15 to 55º C, no excessive or unusual air-born contaminants or pollutants
present, no chemicals or contaminants coming in direct contact with the product, no excessive vibration or wind loads.
W SERIES W2 - Operation and Installation Manual - Page 14
Safety Factor
No component in a rigging system should be stressed to its maximum load rating. A suitable Safety Factor or
Design Factor must be determined and applied, so that every component in the rigging system has reserve load
capacity. The manufacturer’s stated SWL or WLL is the quotient of the component’s ultimate strength, or
breaking point, divided by the manufacturer’s stated safety factor. If the safety factor is not stated on the
component or in the manufacturer’s technical specification sheet, the component should not be used, as its
ultimate strength is unknown.
In addition to the manufacturer’s rated Safety Factor, the prudent installer will determine and apply an
additional Safety Factor to insure that the suspension system is installed in a manner that cannot fail under the
prevailing conditions.
Safety factors may be regulated by local, state, federal or international agencies and therefore may vary based
on your geographic location. Safety factors typically assume normal environmental conditions; additional
consideration must be given when unusual conditions are encountered, such as in corrosive marine
environments (e.g. loudspeakers mounted on a cruise ship or in a venue located near sea water), or in
conditions involving high-vibration, high wind-loads, or other unusual conditions. A common safety factor is a
6:1 ratio; however many theatrical rigging companies voluntarily work at a 7:1 ratio or higher. A 10:1 ratio is
required in most countries that are members of the European Union. At 10:1, this means that a component rated
at 10,000 lbs of ultimate strength should never be subjected to a load greater than 1,000 lbs. The de-rated value
of 1,000 lbs should take into account the additional force of dynamic loading, such as when a motorized hoist
starts and stops. Such dynamic loading can easily exceed 200% of the static load and is dependent on the hoist
design, how close to capacity it is loaded, the length of the cable or chain, and the elasticity of the supporting
structure.
Seismic Considerations
Seismic events (earthquakes) can cause great dynamic loading of a rigging system. In the case of strong quakes,
which occur regularly in some regions, a rigged system may merely sway back and forth with no damage, or it
may be subjected to many times its static load rating, particularly in the case of unequal loading of a multi-part
suspension system due to uneven roof or beam movement. It is also possible that one loudspeaker rig may
contact another rig or a lighting truss, during the quake. The results cannot be predicted because seismic events
occur with differing forms of wave motion at varying axes to the suspended system. An earthquake might
produce long, rolling waves in one axis then later, an aftershock on the same day could produce short, violent
waves in another axis.
Aging of Components
Over time, rigging components will degrade causing them to lose some, or even much, of their load capacity.
Factors include strain, oxidation, exposure to corrosive or acidic atmospheric conditions, exposure to water and
chemicals, exposure to UV light, and metal fatigue. In consideration of long-term durability, a high safety factor
should always be chosen, particularly when future conditions cannot be clearly foreseen (which is usually the
case).
Safety Cable
Safety cables must be sized appropriately for the loads they will carry, and should be attached to a different
point or points on the wall, ceiling, truss, frame, bumper, or other, than that of the primary suspension system,
as well as to a different point or points on the objects that are suspended.
Threaded Fasteners
Threaded fasteners are often used in rigging and mounting systems. As with eyebolts, many of Community’s
optional mounting brackets, yokes, and rigging plates utilize threaded fasteners. The fasteners that come with
each Community rigging kit are load rated to a sufficient strength to be safe when used within their specified
parameters. If replacement bolts are needed, or if additional bolts are required for mounting a bracket to a
W SERIES W2 - Operation and Installation Manual - Page 15
beam, wall, or ceiling etc., such bolts should be purchased from a reputable manufacturer with a minimum
Grade 5 rating. On hex-head bolts, this can be readily identified by looking at the head. A Grade 5 bolt will be
marked with three lines; a Grade 8 bolt, which is even stronger, with six lines. Allen drive fasteners are often
made of high-strength steel (Grade 5 or better) if they are purchased from an industrial suppler. As with any
other rigging component, check the rating on the box or the manufacturer’s specification sheet to be sure.
Support Points & General Practices
A vital part of planning the mounting or suspension system is to first determine the strength of the building’s
support points. Nothing should be assumed, even for the lightest loads. A ten pound loudspeaker falling from
ten feet can maim or kill just as readily as a heavy loudspeaker array falling from thirty feet. The services of a
registered structural or professional engineer should be employed to determine if the materials and design of
the supporting structure are adequate to support the intended load, and how to best install mounting brackets
or derive suspension points.
Fasteners
As a general rule, lag bolts driven into wooden beams should be avoided whenever possible, as they can pull out
as the wood ages or swells due to changes in temperature and humidity. Safe riggers will instead utilize
machine bolts of Grade 5 ratings or higher, rated beam clamps, brackets fabricated and welded by certified
welders, wire rope wrapped around beams with cushioning materials, and so on.
Certain wooden beams, or trusses, made of many laminations (often called Glue Lams) are intolerant of holes.
These beams are commonly used in modern construction, particularly in tilt-up concrete industrial buildings.
Drilling a hole through such beams can set up internal fractures, resulting in total failure of the beam.
Alternatives to drilling include fabricating steel brackets to surround the beam, or wrapping the beam with a
steel sling and fabric cushions, to derive a hang point.
Concrete expansion bolts, such as Hilti Kwik-bolts or equivalent, can provide an excellent means of attaching
moderate loads to concrete surfaces. However, as they rely on an expanding wedge to obtain their strength,
they must always be used in strict accordance with the manufacturer’s instructions. Such instructions specify
the diameter and depth of the hole, the composition of the concrete, permissible spacing of the anchors, and the
torque of the bolts. As a general rule, they should only be used for sheer loads, not tension loads.
Liability
When you install a loudspeaker that is mounted or suspended over people’s heads, it is your responsibility and
yours alone to insure that the installation is performed in a safe manner. Never take the word of someone who
tells you, “That beam is safe to drill into,” or “This point can handle the load,” or “I’ll take responsibility if
anything happens.” To paraphrase Harry Donovan from his excellent book on safe rigging practices entitled
Entertainment Rigging, ‘How is it going to sound to the jury at your manslaughter trial when you use such
statements by others as your defense?’
Never do anything you are not 100% sure is safe. If a manufactured product looks poorly designed and built, it
probably is poorly designed and built. If you are not absolutely sure where the wire rope came from or how
strong it is, don’t touch it. If the bolt looks too flimsy to hold the load, it probably is too flimsy. Always use your
best judgment, just as you do when driving at high speeds in traffic. The life you save may be your own, or that
of your friend or colleague.
W SERIES W2 - Operation and Installation Manual - Page 16
W2 MOUNTING YOKES AND MOUNTING KITS
W2-218, W2-228 AND W2-2W8 YOKE ASSEMBLY
The compact W2-218, W2-228 and W2-2W8 loudspeakers include a yoke mounting bracket, constructed of 304
stainless steel finished in black or white with Community’s proprietary dual-layer powder coating process. The
yoke bracket is fitted with a series of mounting holes that allow the installer to vary the distance from the
enclosure to the mounting surface in order to suit the requirements of the installation. It is engineered to
provide a high margin of safety when supporting the appropriate loudspeaker.
All hardware required to attach the mounting yoke to the loudspeaker enclosure is included. No additional
hardware is provided to attach the yoke bracket to the mounting surface. Such hardware must be supplied by
the installer and should be sized and rated for the weight load of the enclosure, keeping in mind that additional
torque load may occur when focusing the loudspeaker within the yoke assembly. The installer is solely
responsible for determining if the mounting surface is capable of safely supporting the weight load of the
loudspeaker and bracket, and for selecting appropriate hardware to install it.
DANGER: All rigging fittings must be fitted with either optional mounting hardware or they must remain
sealed with the fasteners that come installed in the enclosure. These fasteners attach to internal steel
rigging brackets, thereby providing structural integrity. Without these fasteners, the structural integrity
of the enclosure would rely solely on the enclosure material and bonded joints, which over time could
deteriorate. Therefore, all rigging fittings must have fasteners in place so that the enclosure may be
safely ‘flown’ or suspended overhead.
Additionally, if the rigging fittings are not sealed, air leaks will occur in the enclosure that will
compromise the low frequency performance with distortion and reduced output.
WARNING: W2 loudspeaker rigging fittings are rated at a Working Load Limit of 150 lbs (68 kg) with a 15:1
safety margin. No single rigging fitting should ever be subjected to a load that is greater than 150 lbs.
Failure to heed this warning could result in injury or death!
W SERIES W2 - Operation and Installation Manual - Page 17
Figure 4 - W2-218 Yoke Dimensions
Figure 5 - W2-218 Yoke Assembly
W SERIES W2 - Operation and Installation Manual - Page 18
Figure 6 - W2-228 and W2-2W8 Yoke Dimensions
Figure 7 - W2-228 and W2-2W8 Yoke Assembly
W SERIES W2 - Operation and Installation Manual - Page 19
SSY25KIT Mounting Kit for W2-112 and W2-312
An optional mounting bracket kit (model SSY25KIT) is available for the W2-112 and W2-312 loudspeakers. It is
sold separately. The SSY25KIT is designed to mount a W2-112 or W2-312 loudspeaker in either a vertical or
horizontal orientation, providing precise acoustic focusing. The SSY25KIT consists of a yoke mounting bracket
and two adapter plates, constructed of powder-coated stainless steel.
The yoke bracket is fitted with a series of mounting holes that allow the installer to vary the distance from the
enclosure to the mounting surface in order to suit the requirements of the installation. It is engineered to
provide a high margin of safety when supporting a W2-112 or W2-312 loudspeaker.
All hardware required to attach the SSY25KIT to the loudspeaker enclosure is included in the kit. No additional
hardware is provided to attach the yoke bracket to the mounting surface. Such hardware must be supplied by
the installer and should be sized and rated for the weight load of the enclosure, keeping in mind that additional
torque load may occur when focusing the loudspeaker within the yoke assembly. The installer is solely
responsible for determining if the mounting surface is capable of safely supporting the weight load of the
loudspeaker and bracket, and for selecting appropriate hardware to install it.
DANGER: All rigging fittings must be fitted with either optional mounting hardware or they must remain
sealed with the fasteners that come installed in the enclosure. These fasteners attach to internal steel
rigging brackets, thereby providing structural integrity. Without these fasteners, the structural integrity
of the enclosure would rely solely on the enclosure material and bonded joints, which over time could
deteriorate. Therefore, all rigging fittings must have fasteners in place so that the enclosure may be
safely ‘flown’ or suspended overhead.
Additionally, if the rigging fittings are not sealed, air leaks will occur in the enclosure that will
compromise t
Figure 8 - SSY25KIT Dimensions
SSY25KIT Yoke Bracket
W SERIES W2 - Operation and Installation Manual - Page 20
SSY25KIT Adapter Plate
Figure 9 - SSY25KIT Assembly
W SERIES W2 - Operation and Installation Manual - Page 21
SSY25KIT ASSEMBLY INSTRUCTIONS
1. First, remove the two ½” hex head bolts located towards the front of the enclosure on both of the two end
panels (four total).
2. Next, attach one adapter plate to each end panel of the enclosure using the two ½-13 hex head bolts fitted
with lock washers and flat washers. Make sure to install a large rubber washer between the adapter plate and
the enclosure. Tighten these bolts to 15 foot-lbs using a torque wrench. Do not over tighten!
3. Now, attach the yoke to the mounting surface. No hardware is provided for this purpose. Such hardware must
be supplied by the installer, and should be rated for the weight load of the enclosure. The installer is solely
responsible for determining if the hardware used to mount the yoke is adequately sized and rated, and if the
structure it is attached to is capable of safely supporting the weight load of the enclosure and bracket.
4. After attaching the yoke to the mounting surface, next attach the yoke to the two adapter plates on the
loudspeaker enclosure using the two ½”-13 x 1.25” hex head bolts provided. Fit each hex head bolt with a flat
washer and lock washer. Tighten the fasteners until snug. After focusing the loudspeaker in the desired
position, the bolts should be tightened to a torque of 12 to 15 foot-lbs, using a torque wrench. Do not over
tighten!
Note that a series of holes are provided in the yoke bracket, allowing the enclosure to be positioned at varying
distances from the mounting surface. The closer the yoke is to the rear of the enclosure, the neater the
installation will look; the farther away the rear of the enclosure is from the yoke, the greater the available range
of motion will be.
CAUTION: Installation of loudspeakers should only be performed by trained and qualified personnel. It is
strongly recommended that a licensed and certified professional structural engineer approve the
mounting design.
W SERIES W2 - Operation and Installation Manual - Page 22
Maintaining Weather Resistance
There are several things that must be observed when installing a W2 loudspeaker in order to maintain its
weather-resistant integrity for outdoor use.
1. Always orient the loudspeaker so the mouth of the horn is, at a minimum, pointing at least 15 degrees
downward. Failure to do this could result in water collecting inside the enclosure under extreme
weather conditions.
2. When handling a W2, be careful not to scratch or scrape the finish on the grille or enclosure.
3. All mounting holes must be sealed off with the stainless steel bolts, washers, and rubber washers
supplied. If, for any reason, these bolts must be removed, seal off the hole with silicone caulking or
some other suitable weather-tight sealant.
4. The rubber washers supplied with the mounting bolts must always seat against the enclosure.
5. The gland-nut securing the loudspeaker cable to the enclosure is sealed at the factory. Do not attempt
to remove this nut or the weather-tight seal will be broken. If it is desired to replace the gland-nut with
a jack, the jack must be a weatherproof design. It must be suitably sealed to the enclosure with silicone
caulk or some other suitable weather-tight sealant.
6. The grille assembly is designed to prevent normal and wind-driven rain from directly entering the
mouth of the loudspeaker. The grille is not designed to withstand such things as being directly sprayed
from a hose; therefore this should be avoided.
7. If you use any hardware in place of the stainless steel screws, bolts, nuts and washers supplied, it
should also be made of stainless steel.
CAUTION: If the above instructions are not observed, the weather-resistant integrity of a W2 enclosure
can be compromised. This can result in damage to or failure of the hardware or internal components.
Servicing W2 Loudspeakers
Servicing a W2 loudspeaker is straightforward and easy. All drivers and crossover assemblies are serviceable by
removing the screws that attach the protective grille to the front of the enclosure. There are no other userserviceable parts.
REPLACEMENT PARTS
Replacement parts may be ordered through your local authorized dealer or directly from Community. Outside
the United States, please contact your authorized Community distributor.
W SERIES W2 - Operation and Installation Manual - Page 23
Troubleshooting Guide
SYMPTOM
PROBABLE CAUSE
WHAT TO DO
malfunction under high current. Repair as needed.
volume levels.
powerful amplifier.
volume levels.
frequency driver.
malfunctioning.
frequency drivers.
malfunctioning.
frequency driver.
malfunctioning.
amplifier input attenuator.
anywhere in the system can cause this problem.
disconnected.
position.
or rattles).
vibrating.
or rattles).
Replace as needed.
with other units.
Incorrect polarity will result in low frequency cancellation.
problem.
Should you have a problem with your W2 loudspeaker(s), find the symptom and follow the associated “What To
Do” instructions below. Be aware that a particular symptom may have several possible causes.
High distortion, low
output, or no output
from any or all
drivers.
Distortion from the
loudspeaker at higher
Distortion from the
loudspeaker at
moderate to high
Low or no output
from the low
Low or no output
from the mid and high
Low or no output
from the high-
Low volume level. System gain is too low. Check to make sure that the audio signal to the amplifier is
Faulty connection to the
loudspeaker.
Possible solder joint
failure on crossover card.
Too little amplifier
power.
Driver is malfunctioning. Using a sine wave oscillator or wide range program at
Low frequency driver,
crossover, or amplifier is
Mid frequency driver,
crossover, or amplifier is
High frequency driver,
crossover, or amplifier is
Using an ohmmeter, check the continuity of the wiring to the
loudspeaker. If the wiring is OK, remove the input panel and
check all solder joints on the crossover and the wiring to the
drivers. Visually inspect solder joints as cold joints may only
If the power rating of the amplifier is too low, it will clip at
higher volume levels. Reduce the volume level or use a more
moderate levels, listen to each driver to isolate the problem.
Replace as needed.
Test and replace as needed.
Test and replace as needed.
Test and replace as needed.
high enough to drive it properly. Check all volume/level
controls and gain switches in the system including the
Low volume level. Signal or speaker wire
connection is shorted.
No sound. Amplifier is not on or
loudspeaker is
No sound or very low
volume.
Noises from the
loudspeaker (buzzes
Noises from the
loudspeaker (buzzes
Poor low frequency
response when used
Sound cuts in and out. Bad connection. Check all connections and cabling for shorts or loose
No audio signal. Check that all the audio equipment in the signal chain is
Grille or hardware is
loose.
Driver is malfunctioning. Using a sine wave oscillator or wide range program at
Incorrect polarity
connections.
Make sure the signal and input wire connections inside all
system connectors are not shorted or open. Even one small
wire strand shorting the +/– signal terminals together
Check that amplifier is turned on and that loudspeaker is
properly connected to the amplifier.
powered on and that all gain controls are in the proper
Make sure the front grille screws are securely seated and that
any external mounting hardware is tightened or secured from
moderate levels, listen to each driver to isolate the problem.
Check the polarity to all units. Verify that polarity is correct (+
and – amplifier outputs go to + and – on loudspeaker).
connections. Even one small wire strand shorting the +/–
signal terminals anywhere in the system can cause this
W SERIES W2 - Operation and Installation Manual - Page 24
Summing Things Up
W2 loudspeakers and accessories are intelligently designed to provide you with a wealth of solutions for
common and not-so-common sound reinforcement problems. These great-looking and superb-sounding
building blocks can be utilized in an enormous variety of ways. By giving careful consideration to your
application needs, and taking the time to properly position, focus, adjust, and equalize the installation, your W2
system will provide years of quality service. If questions or special needs arise at any time, the folks at
Community will be happy to offer experienced technical advice to assist you.
Warranty Information and Service
TRANSFERABLE WARRANTY "(LIMITED) – VALID IN THE USA ONLY
For a copy of the complete warranty statement, visit www.communitypro.com/warranty
Community loudspeaker systems are warranted in the USA to be free from defects in materials and
workmanship for a period of five years, as determined by one of the following two methods, whichever is
longer:
1. Starting from the date of retail purchase, as noted on the sales receipt from an authorized
Community dealer,
OR
2. Starting from the date of manufacture, determined by the serial number, if the sales receipt is
not available.
This warranty applies to the product; therefore, the remainder of the warranty period will be automatically
transferred to any subsequent owner.
This warranty applies only to failure of a Community loudspeaker caused by defects in materials and
workmanship during the stated warranty period. It does not apply to a unit that has been subjected to abuse,
accident, modification, improper handling/installation, or repairs made without factory authorization or by
anyone other than authorized Community Field Service Stations. This warranty is void if the serial number has
been defaced, altered or removed.
Products covered by this warranty will be repaired or replaced at the option of Community, without charge for
materials or labor, provided all the terms of this warranty have been met.
W SERIES W2 - Operation and Installation Manual - Page 25
OBTAINING WARRANTY SERVICE
Warranty service may be obtained from the factory, or from an authorized Field Service Station. For complete
warranty information, visit the website at www.communitypro.com/warranty.
To obtain factory or field warranty service for products purchased in the United States, return the product for
inspection to the address below, freight prepaid, in the original packaging. If the original packaging is not
available, call or write Community Warranty Service to obtain proper packaging materials or hand carry the
product to the nearest Field Service Station.
Factory Service Center:
Community Warranty Service
333 East Fifth Street
Chester, PA 19013-4511 USA
Field Service Station:
Call (610) 876-3400 for the nearest Authorized Field Service Station
For factory service, please call (610) 876-3400 for a Return Authorization (R/A) number before shipping. The
following information must be included in the package:
• Owner’s complete name, daytime phone number, return street address and return authorization
number.
• The serial number of the product being returned and a copy of the retail sales receipt, if possible.
• A complete description of the problem(s) experienced, including a brief description of how the
equipment is being used and with what brand, model and output power of amplifier.
Upon receipt, the service center will determine if the problem is covered under warranty. If covered under this
warranty, the product will be repaired or replaced, at Community’s option, and returned to the owner freight
prepaid. If the problem is not covered under this warranty, the owner will be notified of the problem with an
estimate of the repair costs.
Consequential and Incidental Damages: Community shall not be liable for any consequential or incidental
damages including, without limitation, injury to persons, property, or loss of use. Some states do not allow the
exclusion or limitations of consequential or incidental damages, so the above limitations and exclusions may
not apply.
This Community warranty is not extended by the length of time which an owner is deprived of the use of the
product. Repairs and replacement parts provided under the terms of this warranty shall carry only the
remaining portion of the warranty.
Community reserves the right to change the design of any product from time to time, without notice and with no
obligation to make corresponding changes in products previously manufactured.
While this warranty gives specific legal rights, there may also be other rights that vary from state to state. No
action to enforce this warranty shall be permitted ninety days after expiration of the warranty period.
WARRANTY INFORMATION AND SERVICE FOR COUNTRIES OTHER THAN THE USA
To obtain specific warranty information, visit the website at www.communitypro.com/warranty. To obtain
specific warranty information and available service locations for countries other than the United States of
America, contact the authorized Community Distributor for your specific country or region.
W SERIES W2 - Operation and Installation Manual - Page 26
Notes
W SERIES W2 - Operation and Installation Manual - Page 27
Community Professional Loudspeakers
333 East Fifth Street, Chester, PA 19013-4511 USA
Phone: (610) 876-3400 | Fax: (610) 874-0190
www.communitypro.com
© 2017 All Rights Reserved
#110089 24OCT2017
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