Thank you for purchasing the
BHM Voyager Duo ceiling lift.
Your Voyager Duo is part of a
series of quality products
designed specially for home
care, nursing homes and other
health care uses.
We are dedicated to serving you r
needs and providing the best
products available along with
training that will bring your staff
maximum benefits from every
BHM Medical product.
Please read this manual
thoroughly and contact us if you
have any questions about the
operation or maintenance of
your BHM Medical equipment.
Foreword
Please read this manual in its entirety before using your
Voyager Duo. The information in this manual is crucial to
the proper operation and maintenance of the equipment and
will help protect your product as well as ensure that the
equipment performs to your satisfaction. Lifting and
transferring a person always presents a potential risk. Some
of the information in this manual is important for your
safety and must be read and understood to help prevent
injuries. BHM Medical strongly advises and warns that to
avoid injuries that can be attributed to the use of inadequate
parts, only parts designated by BHM Medical should be
used on equipment and other appliances supplied by
BHM Medical.
Furthermore, unauthorized modifications on any
BHM Medical equipment may affect its safety.
BHM Medical will not be held responsible for any
accidents, incidents or deficiencies of performance that
occur as a result of any unauthorized modification to its
products.
Tested according to standards by:
Product Service and
Service and support
A service routine must be performed on your Voyager Duo
by BHM Medical certified service personnel. This will
ensure the safety and good functioning of your product.
See section called “Care and Maintenance” in this manual.
If you require further information, please contact your local
BHM Medical representative which can offer
comprehensive support and service programs to maximize
the long-term reliability, safety and value of the product.
Contact your local BHM Medical representative for
replacement parts.
Additional copies of this manual can be purchased from
your local BHM Medical representative. When ordering,
include the Instructions for Use product number (see frontpage) and equipment identification number.
5
General Information
WARNING:
CAUTION:
NOTE:
WARNING: The manufacturer cannot
ensure full safety for a ceiling lift or an
accessory of which the life span has been
exceeded.
Manufacturer Information
This product has been manufactured by:
BHM Medical Inc.
2001 Tanguay S treet
Magog (Quebec)
Canada J1X 5Y5
Authorized European Representative
Huntleigh Healthcare Ltd.
310-312 Dallow rd.
Luton, UK
LU1 1TD
Definitions Used in this Manual
Means: Failure to understand and follow
these instructions may result in injury to
yourself and others.
Operational Life
The equipment is designed and tested for a useful life
of seven (7) years or 10,000 transfers—whichever
comes first—subject to preventative maintenance as
specified in the “Care and Maintenance” section in
this manual. Time equivalence between the number
of transfers versus the number of years is made clear
in the table in Fig. 1.
Years
Transfers per Day
(10,000 transfers)
47
64.5
83.5
Fig. 1
Means: Failure to follow these instructions
may cause damage to the product.
Means: This is important information
regarding the correct use of the equipment.
Intended Use
The Voyager Duo is designed for lifting patients in a
homecare setting, at nursing homes and other
assisted living centers. Patient transferring is
performed under the supervision of an appropriately
trained caregiver staff in accordance with the
instructions outlined in this manual. All other uses
must be avoided.
The equipment must only be used for the purposes
stated above, and must be installed by
BHM Medical authorized personnel and in
accordance with local codes.
The red indicator light on the ceiling lift will blink
when it is about halfway to its useful life, and again
to indicate the end of the useful life period.
The operating life of this equipment corresponds
directly to the safe operating time period before a
complete overhaul is required. Aging of the cassette,
frequency of use (transfers per day), the weight of the
patient and maintenance frequency are factors that
have an impact on the Voyager Duo’s life span. A
transfer is defined as the displacement of a patient
from one point to another. A transfer cycle includes a
lifting and a descending action.
The expected operational life for fabric slings and
fabric stretchers is approximately 2 years from date
of purchase. This life expectancy only applies if the
slings and stretchers have been cleaned, maintained
and inspected in accordance with the BHM MedicalSling Application Guide, the Instructions for Use and
the “Preventive Maintenance Schedule”.
The expected life for other consumable products,
such as batteries, fuses, lamps, straps and cords is
dependent upon the care and usage of the equipment
6
General Information
WARNING: Do not attempt to use this
equipment without fully underst anding the
information contained in this manual.
concerned. Consumables must be maintained in
accordance with published Instructions for Use and
the “Preventive Maintenance Schedule”.
Equipment Identification
The unit's identification number (specification,
model, serial number) appears on a silver nameplate
attached to the lift’s plastic housing.
Verifying the Package Contents
Always ensure that the ceiling lift will be installed by
a contractor or installer that has been authorized by
BHM Medical.
Upon receipt of the equipment, verify it against the
packing list to ensure it is complete and inspect the
equipment for possible damage due to shipping. If
there is any damage, notify the carrier immediately to
file a claim. Provide complete information
concerning damage claims or shipping errors to your
local BHM Medical representative. Include all
equipment identification numbers and group part
numbers (if any) as described above along with a full
description of damaged parts.
How to Use this Manual
To ensure the safe operation of the Voyager Duo,
read the entire manual carefully, especially the
“Safety Instructions” section, before installing,
operating, or servicing this equipment.
If anything is not completely understood, please
contact your local BHM Medical representative for
more details. Failure to comply with warnings in this
manual may result in injuries.
Keep this manual with the lift and refer to it as
required. Make sure that all operators are regularly
trained in the use of the equipment according to the
information found therein.
7
General Information
Symbols Used
SymbolsKey to symbols
This symbol is accompanied by the name and the address of the authorized
representative in the European Community.
This symbol is accompanied by a date to indicate the date of manufacture
and by the address of the manufacturer.
This symbol indicates that the product complies with the medical device
directive 93/42/EEC.
This symbol is accompanied by the manufacturer's catalogue number.
This symbol is accompanied by the manufacturer's serial number.
This symbol indicates “separate collection” for all batteries and
accumulators as per the WEEE Directive.
This symbol refers to the Instructions for Use.
This symbol indicates a class II electrical equipment: term referring to
electrical equipment in which protection against electric shock does not rely
on basic insulation only.
This symbol indicates a type BF applied part.
This symbol indicates a risk of pinching.
This symbol locates the emergency stop system on the lift.
This symbol locates the emergency lowering system on the lift.
Fig. 2
8
Safety Instructions
WARNING: The Voyager Duo is for transferring
patients only. Do not use the lift for any other
purpose.
WARNING: Always place the sling around the
patient according to the instructions found in the
Loop Slings Instructions for Use that comes with
the sling. Failure to do so may result in injuries
to you or to others.
CAUTION: Do not drop either the ceiling lift
cassette or the batteries, since they may cause
internal damage that is not easily seen. If the
ceiling lift is suspected to be damaged, contact
your local BHM Medical representative for
servicing.
WARNING: The Voyager Duo is intended to be
used for patients whose weight is within a
specified safe working load. Do not attempt to lift
more than the lowest weight limit indicated on
the following:
•the track system;
•the “maximum load” label on the V oyage r Duo
•on the spreader bar;
•on the accessories;
•on the sling.
The equipment must be used in
accordance with these safety
instructions.
Anyone using the equipment
must also have read and
understood the instructions in
this manual.
If there is anything you are not
sure about, contact your local
BHM Medical representative.
General Instructions
Keep these Safety Instructions with the ceiling lift at all
times.
Read the Instructions for Use in this manual before
installing, operating, or servicing this equipment.
Safe Working Load
The Voyager Duo has been designed with two settings with
regards to the safe working load:
•100 kg (220 lb): Safe working load adjusted in factory
•200 kg (440 lb): Maximum capacity of the lift
This setting has already been determined by the
BHM Medical installation team in accordance with the load
bearing capabilities of your installation.
9
Safety Instructions
WARNING: The Voyager Duo has a safe
working load adjusted in factory of 100 kg
(220 lb). However, it can have its safe
working load increased to 200 kg (440 lb),
which is the maximum load of the lift, by
means of a special key. This key must be
installed by a qualified technician, in
compliance with the unit’s technical
manual (001-19521-EN).
Before installation, ensure that the
capacity of the track system, the spreader
bars, the accessories and slings that will
be used with the lift is greater than 200 kg/
440 lb.
WARNING: Before using the Voyager Duo,
a clinical assessment of the patient’s
suitability for transfer must be carried out
by a qualified health professional
considering that, amon g other things, the
transfer may induce substantial pressure
on the patient’s body.
NOTE: BHM Medical ceiling lifts are
specifically designed for KWIKtrak ceiling
track systems, and BHM Medical slings
and accessories.
CAUTION: Keep all components of the lift
clean and dry, and have electrical and
mechanical safety checks done as
instructed in the “Care and Maintenance”
section of this manual.
Important Safety Directions
Always ensure that:
•The ceiling lift is installed by an authorized
BHM Medical contractor or installer.
•The equipment is used by trained staff.
•The track installation will accept a load equal to
that of the ceiling lift.
•Before an attempt is made to move the patient, an
assessment is performed by a qualified
professional.
•You are prepared before attempting to transfer a
patient.
•Viol e nt impact during transfers is avoided.
•The spreader bar being used is intended to be
used with the Voyager Duo and is capable of
bearing the patient’s weight.
•The sling is intended to be used for this lift and
can take the weight of the patient.
•The sling is not damaged, torn or frayed.
•The lifting procedures outlined in this manual are
followed.
•All controls and safety features are used only
according to the rules specified in this manual.
Never attempt to force a control or button on the
lift.
•The charger is not stored in a shower, bath or
other areas with high humidity.
•The sling straps are in good condition and
properly fastened.
•The daily maintenance is carried out before using
the lift.
•Any precautionary or instruction labels that
cannot be easily read are replaced.
Shock Prevention
•Do not touch or use a lift with bare conductors or
a damaged power cord. Electrically live
equipment can result in serious injuries. If the lift
or charger has any exposed or damaged wires,
contact your local BHM Medical representative
immediately.
•Do not splash or expose electric parts of the
device to water or moisture.
•Check nameplate for input voltage and frequency
requirements. These requirements differ by
country. Do not attempt to use the lift in an area
that has a different voltage and frequency
requirement.
•Do not attempt to expose, service or repair the
lift, battery or charger. If any unit is
malfunctioning, contact your local
BHM Medical representative.
•Read batteries and charger instructions
thoroughly before using or storing them.
10
Safety Instructions
WARNING: Do not place or store the
battery under direct sunlight or near a
heat source. Do not expose the batteries
or battery charger to flames. Do not use
the charger in the presence of flammable
anaesthetic gases.
WARNING: Do not expose the battery
connector or the battery charger to water.
The charger is designed for dry areas only
and for normal air humidity conditions.
Fire and Explosion Prevention
•Do not short circuit the battery terminals.
•Do not incinerate the battery.
Human and Environmental Safety
Practices
•Should the battery casing crack, allowing its
contents to come into contact with skin or
clothing, rinse immediately with water. If the
contents comes in contact with the eyes, rinse
immediately with plenty of water and seek
medical attention.
•Inhalation of the contents can cause respiratory
irritation. Sensitivity to nickel can cause allergic
asthma to result. Seek out fresh air and medical
attention.
•For recycling and disposal of the batteries, the
rules according to the WEEE directive (Waste of
Electronic and Electrical Components) as well as
local laws and regulations must be followed. If
not they may explode, leak and cause personal
injury. When returning batteries, insulate their
terminals with adhesive tape. Otherwise, the
residual electricity in used batteries may cause
fire or explosion. Battery and Battery Charger
Safety Practices below shows the symbols for
disposal and recycling.
Battery and Battery
Charger Safety
Practices
•Be careful not to drop the batteries.
•Only use the charger that has been supplied with
the equipment.
•Do not charge the batteries in an unventilated
area.
•The charger must not be covered or exposed to
dust.
•Do not crush, puncture, open, dismantle or
otherwise mechanically interfere with the
batteries.
•Do not store batteries at a temperature higher than
50ºC (122ºF).
Equipment Warning Labels
•Carefully read the labels on the battery and
follow the instructions.
•Inspect all precautionary labels on the equipment.
Order and replace all labels that cannot be easily
read.
Fig. 3
11
Part Designation
1) Voyager Duo ceiling lift
2) Emergency lowering mechanism
3) Allen key
4) Side panel
5) Track
6) Charging station
7) Travel direction arrows
8) Strap
9) Spreader bar
10) U
P button
11) D
OWN button
12) Red emergency pull cord
13) Reset switch plastic insert
14) Yellow charging light
15) Green power light
16) Red maintenance/overload light
17) Indicator for emergency lowering side access
18) Charger
Voyager Duo Ceiling Lift and Charger Station
Legend
Fig. 4
12
Part Designation
UP button
LEFT
button
DOWN
RIGHT
button
button
RETURNTO
CHARGE
button
(if available)
PROGRAMMING
MODE
button
The following refers to Fig. 4 on previous page:
•The yellow charging light flashes while charging
and goes solid when charge is finished.
•The green power light illuminates once the lift is
on and ready for use. The green light flashes
when the batteries are low.
•The red light illuminates to confirm that the lift is
in the programming mode.
•The red light also illuminates in the normal mode
when the lift goes into overheat protection caused
by overuse.
•The red light flashes when servicing is required
(contact customer service).
Hand control
The Voyager Duo’s hand control unit is used to
operate the ceiling lift. Each funtion is described in
Fig. 5. The
spreader bar. With the four-function model, the
and RIGHT buttons acti vate a lateral motor to move
the lift along the track. If you have a two-function
model, the lift must be moved manually.
UP and DOWN buttons raise or lower the
LEFT
Charger
The Voyager Duo units are equipped with a walladapted charger that can be customized to fit the AC
voltage outlets where they are sold (see Fig. 4).
The "Programming mode" button allows you to
modify the functions of the lift (see Fig. 5). Refer to
the “Voyager Duo Programming” section for more
information.
Fig. 5
13
Hammock sling
(THA-X & THAI-X)
Hammock 6 sling
(THA6-X & THA6I-X)
Quick Fit sling
(TIR-X)
Hygienic sling
(THY-X)
Combi sling
(62600X-X)
Walking sling
(TEM-X)
Limb sling
(300.20005)
Repositioning sling
(624500)
Universal Stretcher
(A3510)
Slings
Compatible Slings
Fig. 6
14
How to Use the Voyager Duo
WARNING: Always read the “Safety
Instructions” before using the Voyager
Duo .
•The track must be installed and
modified only by BHM Medical
authorized personnel and in
accordance with local codes.
•All tracks must be closed with end
stoppers or connected to other closed
track components.
•Before use, make sure all end stoppers
are in place and secured.
NOTE: The unit will not lift or lower when it
is in charging position.
WARNING: Hold the ceiling lift spreader
bar with one hand at all times when near a
patient.
WARNING: Pay c lose attention to the safety
of the patient as you press the control
buttons. Before lifting the patient, make
sure that all straps are attached to the
spreader bar.
Make sure the sling is not caught on any
obstructions (for instance, the wheelchair
brakes or armrests).
Also make sure that the spreader bar is
correctly attached to the ceiling lift. See
Fig. 7 below.
To begin the transferring procedure:
1) Place the patient sling around the patient. See
Loop Slings Instructions for Use that comes with
the sling for further information.
2) Move the ceiling lift directly over the patient.
With the four-function model, use the
RIGHT buttons on the hand control (see Fig. 5).
With the two-function model, simply hold the
ceiling lift’s spreader bar and drag it along the
track.
3) Use the
the spreader bar to a point below the chin of the
patient (to avoid the risk of it striking the patient’s
face due to a sudden movement).
If the patient is lying down, lower the spreader
bar down near the patient’s thorax, then install the
straps.
4) Attach the sling straps to the desired position. See
Loop Slings Instructions for Use that comes with
the sling.
DOWN button on the hand control to lower
LEFT and
Fig. 7
5) To lift the patient, press the
6) Make sure the patient is clear of any obstacles
before moving him/her. Guide the patient’ s legs if
necessary.
7) When the patient is located above the desired
point of transfer, press the
8) Use the handles on the back of the sling to
position the patient when transferring into a chair.
Hold the handle firmly as the sling will tilt back
to position the patient.
9) Once the patient is properly seated and the straps
have slackened, remove the sling from around the
patient, and off the ceiling lift.
10) Move the ceiling lift away from the patient.
11) When the Voyager Duo is no longer required,
return the ceiling lift back to the charging station.
With the four-function model, use the
LEFT buttons or press the return to charge button.
With the two-function model, simply drag the
ceiling lift back by the spreader bar. The char ging
indicator light on the clip-on charging station
must be on for the ceiling lift to detect it.
15
UP button.
DOWN button.
RIGHT or
How to Use the Voyager Duo
NOTE: The V oyager Duo is equipped with a
safety system to prevent a misuse of the
ceiling lift. If the lift is used above the
amount specified by the duty cycle, a heat
detection system will signal the processor
to block the lifting of a load until the
temperature of the transmission cools
down. In the meantime, it will still be
possible to activate the horizontal
displacement and lowering functions.
When the overheat protection is engaged,
the red light will stay on during the cooling
period. In addition, a buzzer will sound if
the UP button is pressed. The cooling
period is between 10 to 30 minutes
depending on ambient conditions.
NOTE: You can stop the return to charge at
any time by pressing any button on the
hand control or by pulling on the red cord.
Moreover, a weight detector prevents the
RTC from functioning while a person is in
the lift.
CAUTION: Do not pull the red emergency
cord with excessive force. If the cord is
jerked too hard, the ceiling lif t may beco me
inoperable.
CAUTION: The Emergency lowering
feature is to be used only in case of
emergency.
Verify the green light on the charger station and the
yellow light (flashing or solid) on the ceiling lift to
ensure that the charging function is working
properly.
2) To reactivate the ceiling lift, push up on the reset
switch’s plastic insert. A green light confirms that
the Voyager Duo is on and ready for use.
Emergency Lowering
In the unlikely event of an electrical failure, the
Voyager Duo has an emergency manual lowering
feature.
If the ceiling lift malfunctions when a patient is being
transferred, the emergency lowering device provides
a safe way of getting the patient down onto a chair,
Return to Charge (RTC)
The RTC function is disabled by default. To activate
this function, please refer to the Voyager Duo
“Programming” section in this manual.
To engage the return to charge function, press on the
return to charge button on the hand control for
3 seconds. The spreader bar will raise all the way up
to avoid any obstacles during the run. When the lift is
at the charging station, the spreader bar lowers by
itself to the preselected height so as to be easily
accessible.
bed or wheelchair (see Fig. 8). To use it:
1) Pull the red emergency cord.
2) Open side panel (designated by the two
“emergency lowering access” indicators) to
access the lowering mechanism.
3) Remove the 8 mm Allen key on the top of the
ceiling lift. Insert the Allen key deep into the
axle.
4) Turn the Allen key counter-clockwise to slowly
lower the patient. To lower the patient more
rapidly, use a ratchet or a drill equipped with an
8 mm hexagonal socket.
Emergency Stop (red cord)
The emergency stop can be activated at any time to
stop the functioning of the ceiling lift.
1) To stop the ceiling lift in any emergency, gently
pull the red emergency cord once (see Fig. 4),
until you hear a “click”.You will notice that the
reset switch’s plastic insert, at the very top of the
red cord, has descended.The green power light
has also turned off.
Once the patient is lowered and secure within a chair ,
bed or wheelchair, call a qualified technician to
inspect the ceiling lift.
Emergency Brake
The emergency brake is an additional safety feature
that automatically prevents the patient from falling in
the unlikely event that of a transmission or motor
failure.
16
How to Use the Voyager Duo
Pull red emergency cord
Access the emergency lowering
system
Remove Allen key
Turn key counter-clockwise
Fig. 8
17
How to Use the Voyager Duo
NOTE: To prolong battery life, return the
ceiling lift to the charger whenever the
ceiling lift is not in use.
If the low battery indicator beeps, and a
green light flashes, be sure to recharge the
batteries as soon as possible. Charge the
batteries until the charging indicator light
is a solid yellow before using the lift again.
This will extend the life of the batteries.
NOTE: BHM Medical uses sealed lead-acid
batteries. These batteries do not have any
memory effect. Therefore, batteries should
not be completely drained before
recharging.
CAUTION: Never leave a ceiling lift with
the power on for an extended period of
time without returning it to the charger.
The batteries will be drained and
damaged.
WARNING: Do not op erate the charger unit
with a damaged cord or if the unit has
been dropped or damaged.
Do not bend the power cord by force, or
place a heavy object on it. This will
damage the cord and may cause fire or
electrical shock.
WARNING: Batteries need to be charged
for a minimum of 8 hours prior to the initial
use of the lift.
Battery Information
The life cycle (number of charging cycles) of the
batteries is largely dependent on the depth of
discharge within each cycle. The more the batteries
are drained, the shorter their overall life span. The
life of the batteries is also related to such factors as
varying temperatures and rest periods between when
they are charged and discharged.
See Fig. 9, as it illustrates the relationship between
the discharging depth and expected battery life.
If the batteries are consistently drained until they are
completely discharged (when the unit emits a beep),
you can expect the batteries to fully charge only
600 times before they will ne ed to be replaced.
Indicator Lights
The ceiling lift and the charging system have many
indicator lights. It is important to understand their
significance for the proper use and comprehension of
the ceiling lift (see Fig. 11).
Charging the Batteries
The steps for recharging the batteries are as follows:
1) The green indicator light will begin flashing if
batteries are low and need to be recharged. If the
light does not turn on, verify the
“Troubleshooting” section of this manual.
2) With a four-way unit, use the right or left button
or press the return to charge button on the hand
control; if you chose to activate this feature. A
protection device prevents the ceiling lift from
returning to the charger if a patient is in the
ceiling lift during this operation. With a two-way
unit, slide the Voyager Duo back to the charger
until the contact blades on the lift make contact
with the charging station.
See Fig. 10 for a graph illustrating the relationship
between the number of lifts versus the load being
lifted.
3) The yellow indicator light will flash when the
ceiling lift cassette has returned to the charger
and the batteries are being charged. Once the
charge is complete the light will stop flashing and
become a solid yellow light.
18
How to Use the Voyager Duo
Green power light
OPERA TING THE LIFT
FlashingLow batteries
SolidThe lift is on and ready to use
Yellow charging light
STATE OF BATTERIES
FlashingIn process of charging batteries
SolidCharging done; batteries charged
Red maintenance/overheat light
MAINTENANCE
FlashingMaintenance required by your local representative
Solid
Lift was powered up in “service mode” or is under
overheat protection
CHARGING
Clip-on charger station indicator
Solid greenClip-on charging station power is on
Solid redProblem with charger; do not use the charger
Fig. 9
Fig. 10
Fig. 11
19
How to Use the Voyager Duo
WARNING: This function can only be
activated by qualified personnel.
WARNING: Spreaders bar must only be
installed by a qualified person.
WARNING: Before using the Voyager Duo,
always ensure the strap attachment pin is
installed correctly through the spreader
bar socket and lift strap, and that the split
ring is correctly inserted through the hole
in the pin (see Fig. 12).
WARNING: Only use slings supplied by
BHM Medical and that are designed to be
used with the Voyager Duo. For sling use,
please refer to the notes on page 10 as well
as the compatible sling guide on p age 14.
If the batteries have been completely drained it could
take up to 6-8 hours to completely recharge them. In
order to reduce the charging time, refrain from
completely draining the batteries and leave the
ceiling lift on the charging station between uses.
Using the FIDO Function
(Pre-Programmed
Positions)
Using the pre-programmed positions allows the unit
to detect stations (positions) located along the track
path. The unit will go to the indicated position by
using the hand control.
To do so, indicate to the unit the desired p osition to
go. For an example, to go to the third station, push
three times on the
direction (
The unit will travel by itself to the requested station
and stay on hold.
If the position you asked for is not correct, you may
stop the ceiling lift at any time by pressing any
button on the hand control. From this position,
reprogram the ceiling lift to the new desired position.
Count the number of stations from where you are and
indicate the direction of travel.
LEFT or RIGHT buttons).
PROG button followed by the
Fig. 12
Slings
The spreader bar that is attached to the Vo yager Duo
determines what slings can be used to transfer a
patient. The two-point spreader bar with sling
attachment hooks can accommodate any of the
BHM Medical loop attachment slings.
All slings are color coded for size by having a
different colored edge binding or attachment strap
coloring:
•Grey - Extra Extra Small - XXS
•White - Extra Small - XS
•Red - Small - S
•Yellow - Medium - M
•Green - Large - L
A range of special purpose slings are available as
accessories, for these or for special size slings,
contact your BHM Medical representative.
Use of Slings
Spreader Bars and Stretcher Frame
Before Approaching the Patient
The attendants should always tell the patient what
they are about to do, and have the correct size sling
ready. Where possible, always approach the patient
from the front.
Programming the
Ceiling Lift
The Voyager Duo can be programmed so that the
user can easily adjust the speed of the horizontal
movement, the spreader bar height and the return to
charge parameters of the ceiling lift. To learn about
the programming mode, see the “Voyager Duo
Programming Guide” section in this manual.
20
Entering the Programming Mode
Speed Adjustment
Final Steps
Moving
speed of
10 cm/s
Moving speed
of 20 cm/s
(factory
default)
To select
another feature
Exit programming
mode
Moving
speed of
15 cm/s
Moving
speed of
25 cm/s
Voyager Duo Programming
Changing the Speed of Movement
X Turn the ceiling lift off by pulling on the red cord. The green LED will turn off.
Y Press the PROG button on the hand control. At the same time, push up on the plastic insert switch. The green
light will flash, and you will hear three beeps.
Z The red LED will then illuminate. You can now release the PROG button.
[ Press once the UP button (you will hear one beep) for speed adjustment feature.
\ Now press the PROG button to confirm the selection.
] Using the LEFT button, select one of four predetermined speeds.
^ Now press the PROG button to confirm the selected speed.
_ Press UP to continue within the programming mode, or to return to regular mode, pull on the red cord, then
push up on the plastic insert switch.
Fig. 13
21
Voyager Duo Programming
Entering the Programming Mode
Spreader Bar Height
Adjustment
Final Steps
To select
another feature
Exit programming
mode
Adjusting the Spreader Bar Height
X Turn the ceiling lift off by pulling on the red cord. The green LED will turn off.
Y Press the PROG button on the hand control. At the same time, turn on the ceiling lift by pushing up on the
plastic insert at the top of the red cord. The green light will flash, and you will hear three beeps.
Z The red LED will then illuminate. You can now release the PROG button.
[ Press twice the UP button (you will hear two beeps)to change the spreader bar height.
\ Now press the PROG button to confirm the selection.
] The strap will begin winding up. Once it is completely wound, press the UP and DOWN buttons to set the
height the spreader bar’s rises to once it is sent to the charging station.
^ Now press the PROG button to confirm the selected height.
_ Press UP to continue within the programming mode, or to return to regular mode, pull on the red cord to turn
the unit off, then push up on the plastic insert to turn it on.
Fig. 14
22
Voyager Duo Programming
Exit programming
mode
To select
another feature
Return to the
last charging
station
travelled.
Disable
(factory
default)
Enable left
Enable right
Entering the Programming Mode
Set Return to Charge Option
Final Steps
Enable/Disable Return to Charge (RTC)
X Turn the ceiling lift off by pulling on the red cord. The green LED will turn off.
Y Press the PROG button on the hand control. At the same time, push up on the plastic insert switch. The green
light will flash, and you will hear three beeps.
Z The red LED will then illuminate. You can now release the PROG button.
[ Press three times on the UP button (you will hear three beeps) to enable/disable the RTC.
\ Now press the PROG button to confirm the selection.
] Using the left button, select one of the four predetermined selection.
^ Now press the PROG button to confirm the selected return to charge.
_ Press UP to continue within the programming mode, or to return to regular mode, pull on the red cord, then
push up on the plastic insert switch.
Fig. 15
23
WARNING: The maintenance described in the following checklist is the
minimum that the manufacturer recommends. In some ca ses more fre quent
inspections should be carried out. Continuing to use this equipment
without conducting regular inspections or when a fault is found will
seriously compromise the safety of the user and of the patient. Local
regulations and standards may be higher than those of the manufacturer. A
load test is recommended. Service and preventative maintenance can be
arranged with the manufacturer. Preventive maintenance specified in this
manual can prevent accidents and reduce repair costs.
WARNING: Safety related maintenance and authorized service must be
carried out by qualified personnel, fully trained in servicing procedures by
BHM Medical, and equipped with correct tools. Failure to meet these
requirements could result in personal injuries and/or unsafe equipment.
Care and Maintenance
Preventive Maintenance Schedule
The equipment is subjected to wear and tear, and the following maintenance instructions must be acted upon when
specified to ensure that the equipment remains within its original manufacturing specifications. Care and
maintenance must be carried out in accordance with the preventive maintenance schedule below.
Customer obligations must be carried out by qualified personnel in accordance with the instructions in this
manual.
User Inspections
FREQUENCY
Inspections for lift
cassette and track
system
Inspect for evidence of external
damage, missing parts or
broken panels.
Make sure that end stoppers
and rail caps are in place and
tightened.
Inspect strap for wear,
discoloration or loose threads.
Recharge batteries.XX
Inspect wheels in rail for
damage, rust or cracks.
Replace if damaged.
Initially
XX
XX
Before
every use
X
Every two
months or
500 cycles
24
Every four
months or
1000
cycles
Every
year or
2500
cycles
X
Every two
years or
5000 cycles
Care and Maintenance
FREQUENCY
Inspections for lift
cassette and track
system (continued)
Clean the rail and the clip-on
charging station contacts.
Inspect all sling parts
(attachments, fabric, stitch
areas and strap) for signs of
wear, discoloration,
deterioration or loose threads.
Clean sling as indicated on the
tag.
Inspect the spreader bar on the
strap of the lift for damage or
cracks. Make sure all
attachments are properly
secured (e.g. split ring).
Initially
Before
every use
X
XX
Every two
months or
500 cycles
FREQUENCY
Every two
months or
500 cycles
When necessary
Every four
months or
1000
cycles
Every four
months or
1000 cycles
Every
year or
2500
cycles
X
X
X
Every
year or
2500
cycles
Every two
years or
5000 cycles
Every two
years or
5000 cycles
Inspections by an Authorized Service Technician
FREQUENCY
Every four
Inspection for lift
cassette
Initially
Replace strap.X
Inspect frame parts interlock
and hardware for malfunction
and make sure there are no
parts missing.
Inspect gears for wear.X
Before
every use
Every two
months or
500 cycles
25
months or
1000
cycles
Every
year or
2500
cycles
X
Every two
years or
5000 cycles
Care and Maintenance
NOTE: If the product does not work as intended, immediately contact your local
BHM Medical representative for support.
FREQUENCY
Every four
Inspection for lift
cassette
Initially
Inspect connecting joints for
proper attachment (trolley and
spreader bar).
V erify that the emergency brake
on the drum is turning freely.
Verify the emergency brake.X
Verify emergency lowering
mechanism.
Verify alternative up and down
buttons on cassette.
Load test with the SWL (safe
working load) recommended.
Verify the emergency stop for
good functioning
Before
every use
Every two
months or
500 cycles
months or
1000
cycles
Every
year or
2500
cycles
FREQUENCY
Every
year or
2500
cycles
Inspections for rails
Initially
Before
every use
Every two
months or
500 cycles
Every four
months or
1000
cycles
Every two
years or
5000 cycles
X
X
X
X
X
X
Every two
years or
5000 cycles
Torque end stopper s to 20 N. m.
(15 lbf.ft).
Make sure that the bracket
locking device is not visible.
Make sure rail joints are closed
and that the spring pins are
centered.
Make sure the rail is straight
when it is not loaded.
Make sure the adjusted load
setting of the lift is equal or
lower than the safe working
load of the installation.
Check that the accessories
(turntable and exchanger) are
complete and correctly
maintained.
Make sure that the attachments
(ceiling brackets, wall post,
wall brackets) have not been
displaced.
Inspect track end stoppers.
Inspect and tighten hardware (if
necessary).
XX
XX
XX
XX
XX
XX
XX
X
26
Care and Maintenance
WARNING: Before each use, make sure all
end stoppers are in place and secured.
WARNING: Always reinstall the rail end
stoppers (if removed) after servicing.
Loose threads in stitched
areas
Noticeable discoloration
(strap color is lighter
than color in the stitched
area)
Edge wear (fraying)
Middle wear
WARNING: The manufa cturer recomme nds
changing the strap at least every two years
(see “Care and Maintenance” section).
If there is any sign of wear as indicated
above or any other visual defects, the
strap must be inspected by qualified
personnel and changed if required. By
continuing to use the lift without changing
a damaged strap, the safety of the
caregiver or patient is greatly
compromised.
Daily Checklist
The following procedures must be followed before
each use:
•Charge the batteries. Park the lift on the charger
station whenever the lift is not in use.
•Inspect the lift for any damage. If the lift casing
does not look properly aligned, or there are any
cracks or other damage on the lift, or there are
parts missing, do not use it. Contact your local
BHM Medical representative to have the lift
serviced.
Strap Inspection
If the strap is damaged or shows signs of wear or
discoloration, the acceptable load on the strap before
rupture can drop rapidly and present a danger for the
patient or caregiver. BHM Medical recommends a
thorough inspection of the straps every 2 months as
follows:
1) Completely unwind the strap.
•Inspect the strap for any visible signs of wear,
frays, loose threads or other damage. If there is
any evidence of damage, do not use it. Contact
your local BHM Medical representative to have
the lift serviced.
•Inspect the sling for tears, frayed straps or loose
stitching. If the sling has any of the above
damage, do not use it. Contact your local BHM
Medical representative to have the sling replaced
or repaired.
•Inspect the spreader bar for any signs of cracking
or damage.
•Ensure the split ring and clevis pins that attach
the spreader bar to the strap are secured.
Inspection and Cleaning
T o clean the Voyager Duo, wipe it down with a damp
cloth using warm water and a disinfectant cleaner.
Disinfectant wipes, supplied already impregnated
with a 70 % v/v solution of isopropyl alcohol, can
also be used.
2) Look for any signs of wear or discoloration (see
Fig. 16 below).
Fig. 16
Rub the lift vigorously when using the wipes, to
promote an effective disinfection of its entire surface.
Do not use phenol, chlorine or any other type of
solvent that may damage the finish.
To ensure a better rolling surface for the trolley
wheels, clean the inside of the track every 4 months.
T o do so, insert a damp cloth in the opening and slide
it from one end of the track to the other.
27
Care and Maintenance
NOTE: Even if the lift is not used,
BHM Medical recommends charging the
batteries at least every two weeks. This
will prevent premature aging of batteries.
CAUTION: Do not attempt to use a battery
that was not supplied by BHM Medical.
BHM Medical batteries are specially
designed for BHM Medical charging
systems. Attempting to use an
unauthorized battery may seriously
damage the lift and/or the charger.
WARNING: The Voyager Duo and
accessories must be serviced every 12
months as a minimum requirement (see
“Care and Maintenance” section). Do not
attempt to do the inspection unless you are
certified to do so.
Handling and Storage
Avoid violent impacts while transporting the lift.
The lift should not remain stored for long periods o f
time without recharging the batteries.
If you store or ship the Voyager Duo, ensure that the
power is turned off (green light) beforehand.
Battery Replacement
BHM Medical uses sealed lead-acid batteries in the
Voyager Duo ceiling lifts. BHM Medical batteries
do not have any memory effect. Therefore, batteries
should not be completely discharged before
recharging.
Replace the batteries when there is a noticeable
reduction in the number of transfers that can be
performed between charges. If you hear the Voyag er
Duo lift beeping and notice a red light flashing, see
the instructions in the “Troubleshooting” section of
this manual to determine if there is a problem with
the batteries.
2) Make sure that there is contact between the
contact blades of the lift and the contact plates of
the charging station.
3) Check the tension of the AC outlet on the wall.
4) If the charge station’s green light does not light
up, contact your local BHM Medical
representative for assistance.
Sling Inspection
It is essential that the slings, their straps, loops and
attachment clips are carefully inspected before each
and every use. If the slings, loops or straps are
frayed, or the clips damaged, the sling should be
withdrawn from use immediately and replaced.
For additional information, please refer to the LoopSling Instructions for Use that comes with your sling.
Annual Inspection
The Voyager Duo and its accessories must be
inspected annually by qualified personnel.
To replace batteries, be sure to contact your local
BHM Medical representative.
Verification of the Charger’s Power
Source
If the light does not illuminate when there are
batteries correctly installed in the Voyager Duo, try
the following:
1) Make sure that the charger is correctly plugged
into the AC outlet, and that the green light on the
clip-on charging station is on.
Maintenance Requirements
The Voyager Duo is equipped with an electronic
monitor that causes a red light to flash when when it
is about halfway to its useful life, and again to
indicate the end of the useful life period. Arranging
for scheduled inspections ensures the durability of
the unit and the security of the patient and user.
Once this red light begins to flash, please contact
your local BHM Medical representative in order to
perform the necessary maintenance inspection.
28
Troubleshooting
WARNING: Do not attempt to open the Voyager Duo ceiling
lift cassette. Only qualified personnel is authorized to open
it. Alterations made to the Voyager Duo ceiling lift cassette
by someone other than qualified personnel may cause
serious injury.
PROBLEMTO CHECK
The red “service” light is on and
flashing.
The red light is solid.•The ceiling lift cassette is under its overheat protection. Wait between
The unit starts and stops
repetitively.
•Contact your local BHM Medical representative to do maintenance.
10 to 30 minutes until the red light turns off and press on the “UP”
button to use the ceiling lift cassette again.
•If the load is over a safe working load, the unit will not work due to
the overload protection on the motor.
The ceiling lift cassette emits a
beep during utilization. The unit
may stop lifting but the lowering
function can still be used.
The charger indicator (yellow) on
the ceiling lift cassette does not
light up when the lift is on the
charger.
When returning to charge, the
ceiling lift cassette passes the clip
on the charging station, or goes in
the wrong direction.
Batteries are always dead after only
a few transfers (3 to 5).
•Batteries are low. Return the ceiling lift cassette to the charging
station.
•Check that the charger is plugged into a standard outlet, and that the
outlet has power. The green light on the clip-on charging station
indicates that it is functioning.
•Clean the contact blades of the charging station with mild detergent.
Pass the ceiling lift cassette through the charging station manually
once, then retry the return to charger function.
•V erify the function of the ceiling lift charger and the contact plates on
the clip-on charging station.
•Replace batteries with new ones. The life of the current batteries
could be almost finished. It is important to always change both
batteries at the same time. Contact your local BHM Medical
representative to have the batteries replaced.
The yellow light on the unit is
solid, yet the ceiling lift cassette
will only perform one or two
transfers.
•Contact your local BHM Medical representative to have batteries
replaced.
29
Troubleshooting
PROBLEMTO CHECK
The yellow light on the unit is
solid, yet the ceiling lift will only
work when there is no one on the
lift. When you try to transfer
someone, the ceiling lift stops.
The ceiling lift does not work when
you press the buttons on the hand
control.
The charging light on the ceiling
lift cassette continues flashing
yellow and the light does not turn
solid even after recharging the unit
overnight.
When you press the button to return
the ceiling lift to its charger (4-way
motor only), the ceiling lift goes
past the charger.
•Contact your local BHM Medical representative to have the batteries
replaced.
•If the charging station light is on, move the ceiling lift away from the
charging station in order to operate the lift.
•If the emergency stop is activated, gently push up on the reset switch
plastic insert to turn the unit back on.
•Check if the buttons on the ceiling lift cassette are working. If so, the
problem may be coming from the hand control. If not, check the
charge on the ceiling lift.
•Slide the ceiling lift over the clip-on charging station. Verify if the
yellow light turns on.
•If, after testing all of the above, the ceiling lift will not operate,
contact your local BHM Medical representative.
•If available, try another integrated clip-on charging station from
another ceiling lift, or a spare one; clip it to the rail and charge the unit
for 3 hours. If the yellow light is still flashing, contact your local
BHM Medical representative.
•If, after testing all of the above, the ceiling lift will not operate,
contact your local BHM Medical representative.
•The charger is either plugged improperly to an electrical outlet or is
not working properly. Contact your local BHM Medical
representative.
30
Labels on the Lift
1) Maximum capacity/Service telephone number
2) Date of manufacture, serial number, product code
and Manufacturer identification
3) Product name
4) Travel direction indicators
5) Emergency lowering system access identification
6) Emergency stop identification
7) Charger information
Fig. 17
31
Technical Specifications
WARNING: Radio transmitting devices such as mobile telephones, two-way radios,
etc., should never be used near the Voyager Duo, since they can interfere with the
function of the lift. Cables from potentially strong sources of electromagnetic fields
should not be placed near the unit. See “Electromagne tic Compatibility” section of this
manual for full details.
PRODUCT INFORMATIONVoyager Duo
W eight, complete (Four-function model)12.7 kg (28 lb)
W eight, complete (Two-function model)11.4 kg (25 lb)
Lifting capacity100 kg (220 lb) or 200 kg (440 lb)
Strap length2300 mm (90.6 in)
Lifting speed6.0 cm/s (2.4 in/s), without load
3.5 cm/s (1.4 in/s) at 200 kg (440 lb)
Maximum stroke (from ceiling)2300 mm (90.6 in)
Horizontal displacement speeds10, 15, 20 and 25 cm/s. Speed is 20 cm/s (7.9 in/s) by default
Horizontal axis motor24 VDC / 62 watts
Vertical axis motor24 VDC / 110 watts
ELECTRICAL
Duty cycleMax 10%, 1 minute continuously
Rating24 VDC, 15 A max.
Noise level for either raising or lowering,
with or without load
Medical equipmentType BF protection against electrical shock in accordance with IEC 60601-1
The Voyager Duo is compliant with CAN/CSA-C22.2, CSA-Z323.5.98, IEC 60601-1, UL 60601-1 ANS ISO 10535.
61 dBA max.
Battery typeSealed rechargeable valve regulated lead acid battery
Constant voltage charge
Cycle used 14.1 - 14.4 V
Standby use: 13.5 - 13.8 V
Initial current: Less than 2.00 A
Rating: 12 V, 5 Ah
Battery capacityProvides up to 120 transfers with a load of 100 kg (220 lb), up to 70 transfers
with a load of 200 kg (440 lb).
Degree of protection - hand remote controlIPX7
Degree of protection - Voyager DuoIP21
Lift - protection class - shock preventionInternally powered equipment
Battery Charger input100-240 VAC, 50-60 Hz
Battery Charger output28.1 VDC, 1 A max
Battery Charger safety protectionClass 2, double insulated
OPERATION AND STORAGE CONDITIONS
Ambient temperature range: 10
Normal operation
Relative humidity range: 30 % to 75 %
Atmospheric pressure range: 700 hPa to 1060 hPa
32
°C to 40 °C (50 °F to 104 °F)
Technical Specifications
WARNING: This equipment is not suitable in the
presence of flammable anesthetic mixtures with air or
oxygen, or with nitrous oxide.
Ambient temperature range: -40 °C to 70 °C (-40 °C to 158 °F)
Storage
RECYCLING
BatterySealed lead-acid, rechargeable, recyclable
PackageCardboard recyclable
The liftSeparated and recycled, according to the European Directive 2002/96/EG
BHM Medical patient Handling products meet the requirements of Electromagnetic Compatibility (EMC) as
stated in clause 12.5 of Annex 1 of the Medical Devices Directive 93/42/EEC.
Relative humidity range: 10 % to 100 %
Atmospheric pressure range: 500 hPa to 1060 hPa
(WEEE).
33
Technical Specifications
Lift Dimensions
Fig. 18
34
Electromagnetic Compatibility
Electromagnetic Compliance
The Voyager Duo has been tested for compliance with current regulatory standards regarding its capacity to block
EMI (electromagnetic interference) from external sources.
Nonetheless, some procedures can help reduce electromagnetic interferences:
•Use only BHM Medical cables and spare parts; otherwise the correct functioning of the equipment may be
compromised.
•Ensure that other devices in patient-monitoring and/or life-support areas comply to accepted emissions standards.
•Maximize the distance between electro-medical devices. High-powered devices may produce EMI that can affect
the ceiling lift. Refer to separation distance table further on in this document.
For more information on how to manage the unit’s RF electromagnetic environment, please consult the
AAMI TIR 18-1997 - Guidance on Electromagnetic Compatibility of Medical Devices for Clinical/Biomedical
Engineers.
Electromagnetic Emissions
Guidance and Manufacturer’s Declaration - Electromagnetic Emissions - For all Equipment
and Systems
The Voyager Duo is intended for use in the electromagnetic environment indicated below. The customer or the user
of the Voyager Duo should assure that it is used in such an environment.
The Voyager Duo uses RF energy only for its internal
function. Therefore, its RF emissions are very low and are not
likely to cause any interference in nearby electronic
equipment.
The Voyager Duo is suitable for use in all establishments,
including domestic establishments and those directly
connected to the public low-voltage power supply network
that supplies buildings used for domestic purposes.
35
Electromagnetic Compatibility
Electromagnetic Immunity
Guidance and Manufacturer’s Declaration - Electromagnetic Immunity - For all Equipment and
Systems
The Voyager Duo is intended for use in electromagnetic environment specified below. The customer or the user of
the Voyager Duo should assure that it is used in such an environment.
Immunity
test
Electrostatic
discharge (ESD)
IEC 61000-4-2
Electrical fast
transient/burst
IEC 61000-4-5
Surge
IEC 61000-4-5
Voltage dips,
short
interruptions and
voltage
variations on
power supply
input lines
IEC 61000-4-11
Power frequency
(50/60 Hz)
magnetic field
NOTE: UT is the AC mains voltage prior to application of the test level.
IEC 60601 test levelCompliance level
±6 kV contact
±8 kV air
±2 kV for power supply
lines
±1 kV for input/output
lines
±1 kV differential mode
±2 kV for input/outputNot applicable
<5% UT
(>95% dip in UT) for 0.5
cycle
40% UT
(60% dip in UT) for 5
cycles
70% UT
(30% dip in UT) for 25
cycles
<5% UT
(>95% dip in UT) for 5
sec.
3 A/m3 A/m
±6 kV contact
±8 kV air
±2 kV for power supply
lines
Not applicable for input/
output lines
Not applicable
Electromagnetic
environment - guidance
Floors should be wood, concrete or
ceramic tile. If floors are covered
with synthetic material, the relative
humidity should be at least 30%.
Mains power quality should be that
of a typical commercial or hospital
environment.
Power frequency magnetic fields
should be at levels characteristic of a
typical location in a typical
commercials or hospital
environment.
36
Electromagnetic Compatibility
d
3,5
V1
-------
P=
d
3,5
E1
-------
P=
d
7
E1
------ -
P=
(continued)
Guidance and Manufacturer’s Declaration - Electromagnetic Immunity - For Equipment and
Systems that are Not Life-Supporting
Immunity test
Conducted RF
IEC 61000-4-6
Radiated RF
IEC 61000-4-3
IEC 60601
test level
3 Vrms
150 kHz to 80
Mhz
3 V/m
80 MHz to 2.5
GHz
Compliance
level
3 Vrms
150 kHz to 80
Mhz
3 V/m
80 MHz to 2.5
GHz
Electromagnetic environment - guidance
Portable and mobile RF communications equipment
should be used no closer to any part of the Voyager Duo,
including cables, than the recommended separation
distance calculated from the equation applicable to the
frequency of the transmitter.
Recommended separation distance:
80 MHz to 800 MHz
800 MHz to 2.5 GHz
where P is the maximum output power rating of the
transmitter in watts (W) according to the transmitter
manufacturer and d is the recommended separation
distance in meters.
Field strengths from fixed RF transmitters, as determined
by an electromagnetic site survey,
the compliance level in each frequency range.
Interference may occur in the vicinity of equipment marked
with the following symbol:
(a)
should be less than
(b)
NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2: Theses guidelines may not apply in all situations. Electromagnetic propagation if affected by absorption
and reflection from structures, objects and people.
(a) Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land
mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with
accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey
should be considered. If the measured field strength in the location in which the Voyager Duo is used exceeds the
applicable RF compliance level above, the Voyager Duo should be observed to verify normal operation. If abnormal
performance is observed, additional measures may be necessary, such as reorienting or relocating the Voyager
Duo.
(b) Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.
37
Electromagnetic Compatibility
d
3,5
V1
-------
P=
d
3,5
E1
-------
P=
d
7
E1
------ -
P=
(continued)
Recommended Separation Distance Between Portable and Mobile RF Communications
Equipment and the oyager Duo for Equipment and Systems that are not
Life-Supporting
Recommended separation distances between portable and mobile RF communications equipment and the Voyager
Duo.
The Voyager Duo is intended for use in electromagnetic environment in which radiated RF disturbances are
controlled. The customer or the user of the Voyager Duo can help prevent electromagnetic interference by
maintaining a minimum distance between portable and mobile RF communication equipment (transmitters) and the
Voyager Duo as recommended below, according to the maximum output power of the communications equipment.
Separation distances according to frequency of transmitter m
150 kHz to 80 MHz80 MHz to 800 MHz800 MHz to 2.5 GHz
Rated maximum
output power of
transmitter
W
0.010.120.120.24
0.10.380.380.74
11.21.22.4
103.83.87.4
100121224
For transmitters rated at a maximum output power not listed above, the recommended separation distance d in
metres (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the
maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption
and reflection from structures, objects and people.
38
Limited Warranty
This warranty is extended only to the original purchaser/user of BHM Medical products.
Subject to the limitations and exclusions hereafter, BHM Medical Inc. warrants its products to be free from
defects in material under normal use and service, within the periods stated below from the date of purchase. If
within such warranty period any such product shall be proven to be defective, such product shall be repaired or
replaced at BHM Medical option. This warranty does not include any labour or shipping charges incurred in
replacement part installation or repair of any such product. BHM Medical sole obligation and your exclusive
remedy under this warranty shall be limited to such repair and/or replacement.
The proper operation of this product is dependant on the compliance with the instructions regarding operation and
maintenance. Failure to comply strictly with those instructions will void this warranty.
Patient Lifter1 year
Lifter’s Accessories1 year
Weighing Devices1 year
Slings1 year
Tracks and Installation1 year
Easytrack / Easytrack FS Systems1 year
Batteries - All Lifts (except portable track lift)1 year
Batteries – Portable Track Lift3 months
For warranty service, please contact the distributor from whom you purchased the BHM Medical product.
Do not return products to our factory without prior authorization. BHM Medical will issue a Return Authorization
(RA) Number. C.O.D. shipments will be refused; all shipments to BHM Medical must be prepaid. For this
warranty to be valid, the purchaser must present its original proof of purchase at the moment of the claim. The
defective unit, assembly or part must be returned to BHM Medical for inspection. The part or components
repaired or replaced are guaranteed for the remaining period of the initial warranty.
Limitations and Exclusions:
The warranty above does not apply to serial numbered products if the serial number has been erased, removed or
defaced.
No warranty claim shall apply where the product or any other part thereof has been altered, varied, modified, or
damaged; either accidentally or through improper or negligent use and storage. Warranty does not apply to
products modified without BHM Medical’s express written consent (including but not limited to products
modified with unauthorized parts or attachments), products damaged by reason of repairs made to any component
without the specific consent of BHM Medical, or to products damaged by circumstances beyond BHM Medical’s
control. BHM Medical will solely determine evaluation of warranty claim. The warranty does not apply to
problems arising from normal wear or failure to adhere to the instructions in this manual. This limited warranty
does not cover non defect damage, damage caused by improper installation (other than installation performed by
BHM Medical) operation or care (including but not limited to abuse, misuse, failure to provide reasonable or
necessary maintenance, unauthorized repairs or any alterations to the products). BHM Medical Inc. slings are
void of warranty if not laundered as per instructions on the Sling Label.
BHM Medical Inc. shall not be liable for damages losses or inconveniences caused by a carrier.
Only the original installation performed by BHM Medical or by its authorized subcontractors is covered by this
limited warranty. Any modification to the original installation not authorized by BHM Medical will void this
limited warranty. The limited warranty does not cover any problems with, or relating to the premises where the
products are installed or to the property of the purchaser and shall remain the responsibility of the purchaser.
39
Limited Warranty
This limited warranty is in lieu of any other warranties, express or implied, and of any other obligation s or
liability on BHM Medical’s part. Under no circumstances shall BHM Medical be liable for consequential,
incidental or special damages arising in connection with use, or inability to use, the products. In no event shall
BHM Medical’s liability for breach of warranty, or for any delay in the performance of this warranty due to cause
beyond the control of BHM Medical, breach of contract, negligence or strict liability exceed the cost of the
product covered hereby. BHM Medical neither assumes nor authorizes any person to assume for it any other
obligation or liability in connection to the sale installation, maintenance or service to the products.
The purchaser may have other rights under existing provincial or federal laws and where any terms of this
warranty are prohibited by such laws, they are deemed, null and void, but the remainder of the warranty shall
remain in effect.
40
BHM Medical
2001, Tanguay
Magog QC CANADA J1X 5Y5
Phone: 819-868-0441
Fax: 819-868-2249
www.bhm-medical.comMEMBER OF THE GETINGE GROUP
…solutions to life's challenges
0RINTEDIN#ANADAr REVr*UNE
001.19520.EN rev.1
December 2009
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