BGH EA32X5000, EA32X5000X, NOBLEX EA32X5000, BLE3216RT Schematic
LCD Television
Service Manual
Chassis： MTK5655EPDJ
Product Type：South AM
Ver 1.1
September，2016
Hisense Electric Co.，Ltd.
REVISION HISTROY
Version Page Section Description Date
ver1.0 ALL ALL First issued 2016/6/15
Ver1.1
P16 P16
add6983boardlayout
anddifference
2016/9/26
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Contents
Contents ....................................................................................................................................................................... - 3 -
Service Manual ........................................................................................................................................................... - 4 -
1. Precautions and notices ..................................................................................................................................... - 4 -
1.1 Warning ................................................................................................................................................... - 5 -
1.2 Notes ....................................................................................................................................................... - 8 -
2. TV boards: ...................................................................................................................................................... - 10 -
3. Factory/Service OSD Menu and Adjustment .................................................................................................. - 18 -
3.1 T o enter the Factory OSD Menu ........................................................................................................... - 18 -
3.2 Factory OSD Menu ............................................................................................................................... - 19 -
4. Software Upgrading ........................................................................................................................................ - 26 -
Before upgrading, read the following. ........................................................................................................ - 26 -
4.1 USB Software Upgrading directly ........................................................................................................ - 26 -
4.2 USB upgrading failure .......................................................................................................................... - 27 -
4.3 Upgrading with the FlashTool v0.6.9.1.exe .......................................................................................... - 31 -
4.4 Network online upgrading .................................................................................................................... - 34 -
5. Troubleshooting .............................................................................................................................................. - 37 -
5.1 Troubleshooting for Remote Control .................................................................................................... - 39 -
5.2 Troubleshooting for Function Key ........................................................................................................ - 40 -
5.3 TV won’t Power On .............................................................................................................................. - 41 -
5.4 Troubleshooting for Audio .................................................................................................................... - 42 -
5.5 Troubleshooting for TV/VGA/HDMI input .......................................................................................... - 43 -
5.6 Troubleshooting for YPbPr input .......................................................................................................... - 44 -
5.7 Troubleshooting for Video input ........................................................................................................... - 45 -
6. Signals Block Diagram and power assign: ..................................................................................................... - 46 -
7. Schematic circuit diagram .............................................................................................................................. - 46 -
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Service Manual
1. Precautions and notices
BEFORE SERVICING THE LCD TV, READ THE SAFETY PRECAUTIONS IN
THIS MANUAL.
USE ONLY MANUFACTURER SPECIFIED REPLACEMENT PARTS WHEN
SERVICING.
USE OF NON-AUTHORIZED PARTS WILL VOID THE MANUFACTURE'S
WARRANTY
Proper service and repair is important to the safe, reliable operation of all Hisense
Equipment. The service procedures recommended by Hisense and described in this
Service Guide are effective methods of performing service operations. Some of these
service operations require the use of tools specially designed for the purpose. The special
tools should be used when and as recommended.
It is important to note that this manual contains various CAUTIONS and NOTICES
which should be carefully read in order to minimize the risk of personal injury to service
personnel. The possibility exists that improper service methods may damage the
equipment and pose risk of personal injury
. It is also important to understand that these CAUTIONS and NOTICES ARE NOT
EXHAUSTIVE. Service should only be performed by an experienced electronics
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techician trained in the proper Television safety and service methods and procedures
Hereafter throughout this manual, HISENSE will be referred to.
1.1 Warning
1.1.1
Critical components having special safety characteristics are identified with a
by the
Ref. No. in the parts list. Use of non-manufacturer's recommended parts may create
shock, fire, or other hazards.Under no circumstances should the original design be
modified or altered without written permission from RCA. Hisense Eassumes no liability,
express or implied, arising out of any unauthorized modification of design. Servicetech
assumes all liability.
DANGER CAUTION
TO ENSURE THE CONTINUED RELIABILITY OF THIS PRODUCT, USE ONLY
ORIGINAL MANUFACTURER'S REPLACEMENT PARTS, WHICH ARE LISTED WITH
THEIR PART NUMBERS IN THE PARTS LIST SECTION OF THIS SERVICE GUIDE.
1.1.2.
All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD).
Careless handling during repair can reduce life drastically. When repairing, be sure to
use anti-static table mats and properly use a grounding wrist stra. Keep components and
tools also at this same potential.
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IMPORTANT:
Always disconnect the power cord from AC outlet before replacing parts or modules.
1.1.3
To prevent electrical shock, use only a properly grounded 3 prong outlet or extension
cord.
1.1.4
When replacement parts are required, be sure to use replacement parts specified by the
manufacturer or have the same characteristics as the original part. Unauthorized
substitutions may result in fire, electric shock, or other hazards and will void the
manufacturer's warranty.
1.1.5
Safety regulations require that after a repair the set must be returned in its original
condition. In addition, prior to closing set, check that:
-Note:
>All wire harnesses and flex cables are properly routed and secured with factory tape
and/or mounted cable clamps.
> All cables and connectors are properly insulated and do not have any bare wires/lead
exposed
1.1.6
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(1) Do not supply a voltage higher than that specified to this product. This may
damage the product and may cause a fire.
(2) Do not use this product:
> High humidity areas
> In an area where any water could enter or splash into the unit.
High humidity and water could damage the product and cause fire.
(3) If a foreign substance (such as water, metal, or liquid) gets inside the panel
module, immediately turn off the power. Continuing to use the product may cause fire
or electric shock.
(4) If the product emits smoke, and abnormal smell, or makes an abnormal sound,
immediately turn off the power. Continuing to use the product, it may cause fire or
electric shock.
(5) Do not pull out or insert the power cable from/to an outlet with wet hands. It may
cause electric shock.
(6) Do not damage or modify the power cable. It may cause fire or electric shock.
(7) If the power cable is damaged, or if the connector is loose, do not use the product:
otherwise, this can lead to fire or electric shock.
(8) If the power connector or the connector of the power cable becomes dirty or dusty,
wipe it with a dry cloth. Otherwise, this can lead to fire.
(9) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the
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cart/apparatus combination to avoid injury from tip-over
1.2 Notes
Notes on Safe Handling of the LCD panel and during service
The work procedures shown with the Note indication are important for ensuring the
safety of the product and the servicing work. Be sure to follow these instructions.
• Before starting the work, secure a sufficient working space.
• At all times other than when adjusting and checking the product, be sure to turn OFF
the POWER Button and disconnect the power cable from the power source of the TV
during servicing.
• To prevent electric shock and breakage of PC board, start the servicing work at least 30
seconds after the main power has been turned off. Especially when installing and
removing the power board, start servicing at least 2 minutes after the main power has
been turned off.
• While the main power is on, do not touch any parts or circuits other than the ones
specified. If any connection other than the one specified is made between the measuring
equipment and the high voltage power supply block, it can result in electric shock or
may trip the main circuit breaker When installing the LCD module in, and removing it
from the packing carton, be sure to have at least two persons perform the work.
• When the surface of the panel comes into contact with the cushioning materials, be
sure to confirm that there is no foreign matter on top of the cushioning materials before
the surface of the panel comes into contact with the cushioning materials. Failure to
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observe this precaution may result in, the surface of the panel being scratched by foreign
matter.
• Be sure to handle the circuit board by holding the large parts as the heat sink or
transformer. Failure to observe this precaution may result in the occurrence of an
abnormality in the soldered areas.
• Do not stack the circuit boards. Failure to observe this precaution may result in
problems resulting from scratches on the parts, the deformation of parts, and
short-circuits due to residual electric charge.
• Perform a safety check when servicing is completed. Verify that the peripherals of the
serviced points have not undergone any deterioration during servicing. Also verify that
the screws, parts and cables removed for servicing purposes have all been returned to
their proper locations in accordance with the original setup.
The lightning flash with arrowhead symbol, within an equilateral
triangle is intended to alert the user to the presence of uninsulated
dangerous voltage within the products enclosure that may be of sufficient magnitude to
constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert
the user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the set.
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2. TV boards:
Board of 6654
Inverter part
The top:
Power outlet side
Optical
Debug
earphone
USB
HDMI
Air
Cable
AV
COMP
Power part
Main board part
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The side of 6654
The side of 6654
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Board of 6823
Power outlet vertical
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Board of 6625
This part is different from
board :6654
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Board of 6484
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Board of 6487
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Board of 6983
This part is different from
board :6823
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Board Boards difference Cabinet series
6654
6823
6625
6484
6487
6983
NO FRC ;complex board, Power outlet side,
support network and smart
NO FRC ; complex board, Power outlet
vertical ,support network and smart
NO FRC ; complex board ,Power outlet
side ,support network and smart, for Columbia
market
Base on 6157,add LVDS socket in order to
coordinate the SumSing panel board LSC480HN08
Base on 6238,add LVDS socket in order to
coordinate the SumSing panel board LSC400HN02
Base on 6823,modify the power part and add the
Audio amplifier IC TAS5711
LHD32K3110WAM
HS43M16FWB/HS32M16HWB/HS40B16
FWB
HS43K3110FWT/HS43K3120FWT
K3110/K220
K370\K390\K3901
HS50M16FWB/ 50B16
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3. Factory/Service OSD Menu and Adjustment
3.1 To enter the Factory OSD Menu
With user’s remote control
1. Power TV On
2. Press button on the RC and call up User OSD Menu. as following. next press the
“>” cusp on the right to appear full menu.
Select Sound>Advanced Audio Setttings->Balance, when Balance is “0”
3. Input 1->9->6->9 in sequence.
Note: If necessary, re-enter number keys.
4. Now “M” appears on the TV then press to pop-up the Factory Menu
5. DC power off the TV that can leave factory OSD.
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3.2 Factory OSD Menu
Factory OSD menu list , if you want to know more you can read it .
Take LHD32K3110WAM for example
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Factory menu
White Balance
channel init
Description
White Balance data adjusting, different
source has different WB values. Before
adjusting, please change to desired source.
TV Produce signal preset, during the
factory produce using.
Remark
Menu
Option
Clean Chip
Automatic
Test Pattern
soft version
inside pattern
version：
E58.V0000.K220.00.30.20A.E1114
MAC adr:C8：16：BD:B2：34：69 Country，
Language，Logo
can choose
intialize the factory signal ，EEPROM reset
auto color adjust with Component and
VGA channels.
red\blue\white\green\black five colors,for
factory panel testing.
current software version information
Factory white balance adjust
software Version information
MAC address information
HDCP2.2 key
CI key
ESN
KMS Device ID code
Customer service code：23 bit
00000000000001K5R140031
HDCP key
CI key
ESN
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channel init
huangdao old
Qing Dao
huangdao new
……
TV Produce signal preset, during
the factory produce using.
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Option
ToFAC M/U
LNB POWER
"M" to enter factory state press” M “button with
factory RC.
"U" customer use state,can not enter the factory
OSD menu directly ,must with password .
Not all,the chassis that must support the satellite
signal for example: Europe TV :13V，18V，OFF；
Japan：15V
country
Language
Logo
power mode memory
set MAC
USB upgrade
country choose
language choose
region logo choose
remember mode;Power on mode;standby mode
set MAC address
If the TV has the function of USB disk upgrade
directly in the factory menu then can use the item.
FRC upgrade
driver upgrade
PQ upgrade
FRC upgrade
Led backlight driver upgrade
if the panel parameter of smart TV is not right then
can USB upgrade directly .
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URAT on/off
when choose "on" then can serial port connect
with Tool
PVR Record all
Mirror enable
soft version：
E58.V0000.K220.00.30.20A.E1114
soft version
date： 2014-11-14 04:47:50
TV code：00000000000001K5R140031 TV code information
MAC version：C8：16：BD:B2：34：
69
PVR Record function
for PaneL testing
soft version information
The date of current version
MAC version information
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3.2.1 White Balance
Note: Different source has different WB values. Before adjusting, please change to desired source.
3.2.2 Factory Option
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Note: The factory menu data varies according to different sources. Incase changing the factory
data by error, you can choose to “Clean chip”, by which you can resume the default value.
To clear the EEPROM:
a. Select the item “Clean chip”.
b. Press VOL+ button to clear the EEPROM data.
c. Close the OSD menu after 5 seconds.
d. Restart the TV.
Note:
Above “Factory/Service OSD Menu”is reference for chassis MTK5655 , please refer to the
actual units to determine the appearances for different TV.
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4. Software Upgrading
Before upgrading, read the following.
First: Upgrade the software.
Second: To clear the EEPROM .
A Select the item “Clean Chip”.
B Press VOL+ button to clear the EEPROM data.
C Close the OSD menu after 5 seconds.
D Restart the TV.
Last: After the operation above all, necessarily, Re-search the channels for the users
4.1 USB Software Upgrading directly
The software can be upgraded by USB Disk.
First, copy the upgrade_loader.pkg file to USB Disk;.
Second, make sure there is no other .pkg file in the root directory of USB
Disk
Insert USB Disk to TV USB port, and then turn on the TV. at the same time
press the any one button on the remote control for about 15s,then pop the
update interface.
The TV will identify the software and upgrade automatically.
After update success, TV can automatically start.
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4.2 USB upgrading failure
If USB upgrading failure then need burning the Nand Flash program file“ *.bin ”to
the Nand Flash.
Hardware connecting
Connect the unit to your pc with a USB-to-serial port cable. USB port connects to your PC and
serial port to the TV’s Debug port. As following
Or USB port connects to your PC and serial port connect to the RS232 of main board.
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