FV6020 User Manual
User Manual
FV6020 Series
IP Phone
Version 2.0
FV6020 User Manual
Contents Catalogue
1 INTRODUCTION ........................................................................................................3
2 INSTALLATION...........................................................................................................4
2.1 Appearance........................................................................................................................4
2.2 Package List.......................................................................................................................4
2.3 Installation.........................................................................................................................5
2.4 Check installation by ICON of LCD................................................................................5
3 PRODUCT OVERVIEW .........................................................................................7
3.1 Software Features..............................................................................................................7
3.2 Hardware Specifications...................................................................................................8
4 BASIC OPERATIONS ..............................................................................................9
4.1 Get familiar with Keypad.................................................................................................9
4.2 Dialing and Making Calls...............................................................................................10
4.3 Answering Calls...............................................................................................................12
4.4 Call hold...........................................................................................................................12
4.5 Call Transfer....................................................................................................................12
4.6 Three-way Calling...........................................................................................................13
5 CONFIGURATION GUIDE................................................................................14
5.1 Config IP Phone through Keypad..................................................................................14
5.1.1 Menu structure and keypad introduction..................................................................14
5.2 Configuration procedure for basic preparation...........................................................14
5.3 Minimum configuration..................................................................................................12
5.3.1 Network configuration by keypad.........................................................................15
5.3.2 Common shortcut keys..........................................................................................15
5.4 Reboot IP Phone..............................................................................................................17
6. WEB CONFIGURATION........................................................................................18
6.1 Physical connection......................................................................................................... 18
6.2 Preparation of web config.................................................................................................18
6.3 User verification................................................................................................................20
6.4 Current state......................................................................................................................20
6.5 Network configuration......................................................................................................21
6.5.1 WAN configuration..................................................................................................21
6.5.2 LAN configuration...................................................................................................23
6.6 VoIP configuraton..............................................................................................................24
6.6.1 H323 configuration .................................................................................................24
6.6.2 Public SIP account configuration (SIP1) ..............................................................26
6.7 Advance..............................................................................................................................28
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FV6020 User Manual
6.7.1 DHCP server.............................................................................................................28
6.7.2 NAT ..........................................................................................................................29
6.7.3 NAT service .............................................................................................................29
6.7.4 Firewall.....................................................................................................................31
6.7.5 QOS 802.1P............................................................................................................32
6.7.6 Private SIP configuration (SIP2) ..........................................................................32
6.7.7 Digital map ..............................................................................................................34
6.7.7.1 Fixed digital map.........................................................................................34
6.7.7.2 User define flexible digital map table........................................................34
6.7.8 Call service ..............................................................................................................36
6.7.8.1 Hotline..........................................................................................................36
6.7.8.2 Call feature ................................................................................................36
6.7.8.2.1 Call forware..............................................................................................36
6.7.8.2.2 Call waiting .........................................................................................38
6.7.8.2.3 Call transfer..............................................................................................38
6.7.8.2.4 Three way conference call........................................................................38
6.7.8.2.5 Black list....................................................................................................39
6.7.8.2.6 Limit list....................................................................................................39
6.7.9 MMI filter.................................................................................................................39
6.7.10 DSP ........................................................................................................................39
6.8 Dial peer .........................................................................................................................40
6.9 Config manage...................................................................................................................43
6.9.1 Save config..............................................................................................................43
6.9.2 Clear config.............................................................................................................44
6.10 Update..............................................................................................................................45
6.10.1 Web Update...........................................................................................................45
6.10.2 FTP/TFTP update................................................................................................45
6.11 System manage................................................................................................................48
6.11.1 Account manage....................................................................................................48
6.11.2 Phonebook ...........................................................................................................49
6.11.3 Syslog ...................................................................................................................50
6.11.4 Timeset..................................................................................................................51
6.11.5 System reboot........................................................................................................52
7 DEFAULT FACTORY SETTING.....................................................................52
8 TELNET CONFIGURATION............................................................................53
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FV6020 User Manual
T
CHAPTER
1 Introduction
About This Manual
his Manual provides basic information on how to install and connect FV6020
IP Phone to the network. It also includes features and functions of FV6020 IP
phone components, and how to use them correctly. We sincerely hope you
could enjoy the convenience and capabilities brought forward by our products.
Before Getting Started
Before you can connect FV6020 to the network and use it, you must have a high-speed
Internet connection installed. A high-speed connection includes environments such as
DSL, cable modem, and a leased line.
FV6020 IP Phone
FV6020 IP phone is a stand-alone device, which requires no PC to make Internet calls.
FV6020 IP phone supports both data and voice thru IP network, and also provides all
the features and functionalities of conventional phone and more. Our
IP phone guarantees clear and reliable voice quality on IP network, which is fully
compatible with SIP and h.323 industry standard and able to interoperate with many
other SIP or h.323 compliant devices and software on the market.
Notice
This publication describes the instruction for FV6020 series IP phone functions only.
We reserve the rights to do any changes or make enhancements of this publication
without further notice. The most updated electronic revision of user manual can be
downloaded from our website timely, thanks for your understanding and continuous
support.
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FV6020 User Manual
2 Installation
2.1 Appearance
FV6020 series IP phone are designed to look like the conventional
telephones. The following photo illustrates
the appearance of FV6020 IP phone.
CHAPTER
2.2 Package list
1) One FV6020 IP phone (Main body + Handset + Cord)
2) One Straight Ethernet cable
3) One universal power adapter
4) One User Manual
Warning: Although the adapter of FV6020 series IP Phone is compliant with UL
standard, please do not attempt to use other difference power adapter or cut off power
supply during configuration or updating phone. Using other power adapter may
damage FV6020 series phone and will void the manufacturer warranty.
Caution: All operations of our product must abide by the instructions provided by IP
Phone manufacturer. Any Changes or modifications to this product without formal
authorization by manufacturer, or operation of FV6020 series phone in any way
other than the instructions stated on this user manual will void the manufacturer
warranty.
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FV6020 User Manual
2.3 Installation
1) Insert handset cord into the handset jack and left jack of IP Phone
2) Insert the power adapter’s plug into the phone front Power jack (DC 5V) and
the 2-prong plug end of which into grounded power outlet
3) Start up the IP phone by turning the front switch stated ‘ON’ & ‘OFF’ to ‘ON’
4) Remove the LAN cable for Internet connection from your PC and connect it to
WAN port of FV6020, then follow below installation checking way
5) If need to set up small LAN network, find the LAN cable in the box and
connect between LAN port and your PC (PC is not required to set up for
making a call)
2.4 Check Installation by ICON of LCD
FV6020 IP Phone has a 74mmx28mm LCD that can display three lines of below
characters each. Here is the display when all segments illuminate:
The LCD is equipped with a backlight. When the phone is in the normal idle state, the
backlight is off. Whenever an event occurs, the backlight turns on automatically and
brings the user’s attention. The definitions for each character displayed on LCD
described as below table.
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FV6020 User Manual
Icon LCD Icon Definitions
failure or the phone is not registered properly.
Network Status Icon: ON when Phone work on DHCP
mode and FLASH when DHCP client is not registered
successfully. OFF when Phone is work on another mode.
Network Status Icon: FLASH in the case of Ethernet link
Network Status Icon: ON when Phone work on Static mode
and FLASH when IP address is disable. OFF when Phone is
work on another mode.
Network Status Icon: ON when Phone work on PPPoE
mode and FLASH when PPPoE is not registered
successfully. OFF when Phone is work on another mode.
Message Status Icon: ON and Flash if Phone has new
message include text message or voice record
Missed call display ON and Flash if Phone has missed call
and not be read.
H323 register Status: FLASH when enable register and can
not register successfully, ON when enable register and
register successfully, OFF when disable register
…
SIP1 (Public SIP server) register Status: Flash when enable
register and can not register successfully, ON when enable
register and register successfully, OFF when disable
register
SIP2 (Private SIP server) register Status Icon: Flash when
enable register and can not register successfully, ON when
enable register and register successfully, OFF when
disable register
Handset Status Icon: ON when off-hook OFF when on-hook
Hand-free Status Icon: ON when phone work on hand-free
mode OFF when IDLE or work on handset mode
Weekday Status Icon: Show the correct weekday according
to the phone current date
Numerical Numbers and Characters: 0 - 9 * # @ A, B,
C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W,
X, Y, Z
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FV6020 User Manual
3 Product Overview
CHAPTER
FV6020 IP Phone is a next generation IP network telephone
based on industry open standard SIP (Session Initiation
Protocol).FV6020 series IP Phone offer customer superb sound
quality and rich functionalities at mass-affordable price.
3.1 Software Features
l Support two modes: Bridge and Router (NAT&NAPT)
l Network Protocols: TCP/UDP/IP,ICMP,HTTP,DHCP Client （ WAN
Interface）,DHCP Server（LAN Interface）,DNS Client, DNS Relay, SNTP,
PPPoE, FTP,TFTP
l VOIP Protocols: Support H323 (V4)&SIP (RFC3261, RFC3262, RFC3264,
RFC3265) synchronously
l Voice Codecs: G.711（A-law/U-law）,G.723.1(High/low),G.729
l NAT transversal: Support STUN client, etc. Can modify SIP register port, HTTP
server port, Telnet server port and RTP port
l Support two SIP server synchronously：Can register two different SIP server, and
can make a call by either proxy
l Support standard voice features such as numeric Caller ID Display, Call Waiting,
Hold, Transfer, Do-Not-disturb, Forward, in-band and out-of-band DTMF, Hotline
(off-hook autodial), auto answer, ban outgoing
l Full duplex hand free speakerphone, redial, call log, volume control, voice record
with indicator
l Support standard encryption and authentication (DIGEST using MD5, MD5-sess)
l Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise
Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain Control)
l Provide easy configuration thru manual operation (phone keypad, Web interface
and Telenet) or automated centralized configuration file via TFTP or HTTP
l Support firmware upgrade via TFTP/FTP and HTTP
l Support syslog, can send event of phone to syslog server
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FV6020 User Manual
3.2 Hardware Specifications
The below table describes the hardware specifications of FV6020 Phone
Item FV6020
Power Adapter Input: 100-240VAC 50~60Hz
Output: +5VDC, 1200mA
CPU Infineon PSB21553 150MHz
WAN 10/100Base T RJ-45 for LAN Port
LAN 10/100Base T RJ-45 for PC
Power Consumption Idle:1.4W / Active:1.8W
LCD size 3 inch (74×28mm)
Operating Temperature 0～40℃(32°～104℉)
Storage Temperature -10°～60℃(14°～140℉)
Relative Humidity 10～65% (Non-condensing)
Dimension (W×H×D) 11.6× 8× 3 inch (29.5×20.5×7.5cm)
Weight (packaging included) 2.07 lb. (0.94kg)
Certification CE / FCC Part 15 Class B
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FV6020 User Manual
4 Basic Operations
4.1 Get Familiar with Keypad
FV6020 phone has a 28-button keypad. Definitions of each state
as below
Key Button
0 -9
*
Mode Definitions
In the dial-up
mode
In the keypad
configure mode
In the dial-up
mode
In the call hold
mode
Decimal digit number 0-9, star and pound
keys are usually used to make phone calls
Rapid first button press display the digit
number 0-9,rapid second button press
display the English character or others
As one part of phone number when call
out
Ready to call a third party’s number to
make three-way (or conference) calling
CHAPTER
In the keypad
configure mode
# In the dial-up
mode
SYSINFO In the IDLE mode Continuous thrice press display assigned
ENTER In the keypad
configure mode
Exit In the keypad
configure mode
MENU In the IDLE mode Enter menu mode and display the tree
HOLD In the keypad
configure ode
Transfer In the keypad
configure mode
Equal to the dots notation when input IP
address
As one part of phone number if “#” is the
first dialed number, otherwise as the
ending symbol to end up dialing
IP address of WAN Port, gateway’s IP
address and the phone number registered
on public server
Confirm configuration or enter submenu
mode
Cancel configuration or exit submenu
mode
menu system
Temporarily hold the active call
Transfer the active call to another party
or Enter three-way (or conference) calling.
REDIAL/SEND In the dial-up
mode
Redial the number last dialed, or force a
call to go out immediately before timeout
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FV6020 User Manual
SPEAKER In the IDLE mode Enter hands-free mode
UP In the keypad
configure mode
DOWN In the keypad
configure mode
DEL
In the dial-up
mode
In the keypad
configure mode
Go back to previous menu item or
increase handset/speakerphone volume
Go down to lower menu items or reduce
handset/speakerphone volume
Delete a key entry, call log, voice mail and
etc.
Modify the current configuration
parameter or delete input info
MUTE In the IDLE mode Mute an active call;
OUT In the keypad
configure mode
IN In the keypad
configure mode
Browse the outgoing call records
(maximum saving 100 records)
Browse the incoming call
records(maximum saving 100 records)
REC In the IDLE mode Enter voice mail submenu (maximum
saving 5 records)
PBOOK In the IDLE mode Access to phone book.(maximum saving
100 records)
Note:
1 Outgoing , Incoming ,Missed call support maximum 100 records, but power off will lose
the record.
2 Support 5 records: one for local message ,one for welcome message ,three for incoming
call leaving message
4.2 Dialing and Making Calls
4.2.1 Dialing general PSTN Phone or extension.
There are three dialing modes:
1. Pick up handset or press SPEAKER button, and then enter the phone numbers,
IP phone will send out the numbers with the DTMF tones.
2. In the off hook mode or Hands-free mode, Press the REDIAL/SEND button
directly to redial the number last called. Once pressed, the last dialed number
will be displayed on the LCD with DTMF tones and an outgoing call is sent.
3. Make use of Speed dialing mode: enter PBOOK→SPEED DIAL→INPUT
INDEX submenu to input the index which correspond to the phone number you
want to dial, then the phone could automatically dial the number.
Process: PBOOKENTER—INPUT INDEX (1,2,3…) + #
4.2.2 IP to IP calling
Making IP to IP calling is nearly same as dialing general PSTN Phone, there are
three ways to set IP phone number and domain (more details please refer to 5.2.4)
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FV6020 User Manual
1. “Peer to Peer” calling mode: direct make calls and no need to set phone
number thru proxy server (user could refer to Dial peer setting on web
configuration charter).The phone should be operated under following
condition (satisfy one option)
l Requirement 1 both two phones are assigned the public IP address
individually
l Requirement 2 both two phones using private IP address should be on the
same LAN.
2. Dialing the IP number configured by public agency, both two phones should
be already registered on the public server.
3. Dialing the IP number configured by private agency, both two phones
should be already registered on the private server.
Examples:
To dial a number on the proxy, such as 1001, simply pick up handset or press
speakerphone, dial 1001 and then press the REDIAL/SEND button.
To dial a PSTN number such as 62281486, you might need to enter in some prefix
number followed by the phone number. Please check with your VoIP service provider
to get the information. If your phone is assigned with a PSTN-like number such as
62281493, most likely you just follow the rule to dial 62281486 as if you were calling
from a regular analog phone, followed by pressing the REDIAL/SEND button.
Example 1
If A dial number 187 , A can talk with B . If B dial number 155 , B can talk with A
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FV6020 User Manual
4.3 Answering Calls
There are three ways to receive incoming calls:
l Pick up handset to receive incoming calls
l Press the SPEAKER button to receive incoming calls
l Start-up the voice message function to record the incoming calls, afterwards listen
to voice messages thru phone audio play .
Operations: Enter REC→RECEIVED→NEW→UP OR DOWN to the LIST NO
submenu (maximum is 3 message) 。
Precondition : must enable in Advance /Call service
Note: User can switch from a hands-free call to handset by picking up the handset. To
switch from a handset call to a hands-free call, press hands-free button, and then hang
up the handset.
4.4 Call hold
Pressing the HOLD button during current conversation enables you put an active
calling on hold temporarily while a second call is answered or made, press this button
again will go back to the previous call.
Precondition : must enable in Advance /Call service
4.5 Call transfer
Press the TRANSFER button enables users could transfer an incoming call to the third
party’s number. When user A and user B both sides are on conversation, Users A
press <TRANSFER > button ,and then dial the thid party user C . User A will
hand up . User C ring , User B is on Hold state. User C pick up ,and talk
with user B .
Precondition : must enable in Advance /Call service
Process: Transfer button + the third party number
Example:A is talking with B , A press <Transfer> button and dial C number. A line
break, then B will talk with C.
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FV6020 User Manual
4.6 Three-Way Calling
FV6020 IP phone support three-way (or conference) Calling. That is users could talk to
more than one person (up to two) at the same time.
Process: press HOLD button →Dial third party’s number->put through→ press HOLD
button again →Press * button
Once the three-way initiator concludes the three-way calling, the other two sides can
not continue the conversation call and hand up automatically.
Example:A are talking with B. A press HOLD button for holding B line , and dial the
third party`s number , so A will talk with C . A press HOLD button again for holding
C line , A dial * , make three-way (or conference) calling successfully.
Procondition: enable the three function as below picture.
Note:
The function 4.4 & 4.5 & 4.6 could be started or closed thru system setting, so when
you need to use above three functions please make sure of opening these functions.
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FV6020 User Manual
Setup WAN Port
Config VOIP Phone protocol
5 ConfigurationGuide
5.1 Config IP Phone through Keypad
5.1.1Menu Structure:
5.1.2Keypad corresponding symbol table
CHAPTER
5.2 configuration procedure for basic operations:
(e.g. config SIP protocol)
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FV6020 User Manual
5.3 Minimum configuration
5.3.1Network configuration by keypad
Press MENU button→Input password “123”→Press ENTER button to confirm.
Configure WAN Port IP address: NETWORK→WAN→STATIC NET→ IP
If using DHCP or PPPoE to get IP address dynamically, find user name on
NETWORKàWANàPPPoEàUSER NAME
If using DHCP or PPPoE to get IP address dynamically, find password on
NETWORKàWANàPPPoEàPASSWORD
Configure WAN Netmask: NetworkàWANà STATIC NET àNETMASK
Configure WAN Gateway: NetworkàWANà STATIC NET àGATEWAY
Configure WAN DNS address: NetworkàWANà STATIC NETàDNS
Finished all above network configuration, Users can connect IP phone to internet
successfully.
FV6020 IP Phone supports to modify IP address using keypad; Users could refer to the
following flow chart to get a clear picture.
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FV6020 User Manual
IP
Input Value:
IP
6.
Input
7.ENTER
8.Press EXIT
IP
1.INPUT
“123”+
Input Value:
IP
13.DEL
14.Input
4
. ENTER
3
. ENTER
2
. ENTER
5.DEL
Configuration Example:
Set IP address of Phone WAN port to 192.168.1.70 and lan port to 192.168.20.1
MENU
ENTER Key
192.168.1.70
Network
LAN
IP
192.168.10.1
Input Value:
Key
Key
Key
Key
192.168.20.1
15.ENTER
192.168.1.70
192.168.1.70
Input Value:
Key
192.168.1.179
12.ENTER
IP
11.ENTER
Static net
10.ENTER
LAN WAN
192.168.20.1
Key
192.168.20.1
9.UP/DOWN
twice
Note:
IP Phone must config the correct WAN port IP address and Gateway IP address
before connecting to internet. Due to FV6020 Phone Default mode is
router ,(brideg mode is disable ) so the WAN port IP could not be set to the same
segment with LAN Port IP address when you modify WAN Port IP. Otherwise
the,FV6020 can not get into internet. but if you had set wan port and lan port to
same ip segment , you need to set fv6020 to factory default.
Process: power off ,and press # ,then power on ,input *#168 , and restart the fv6020
Default factory setting of WAN configuration is DHCP Client model
Default LAN Port IP=192.168.10.1 (Users could get them by pressing SYSINFO
Key)
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FV6020 User Manual
5.3.2 Common Shortcut Keys
l Keep pressing 1 key for three seconds, phone transfer from internet connecting
to Static mode
l Keep pressing 2 key for three seconds, phone transfer from internet connecting to
DHCP mode
l Keep pressing 3 key for three seconds, phone transfer from internet connecting mode
to PPPoE mode
l Keep pressing 5 key for three seconds, phone change default protocol to SIP
5.4 Reboot IP Phone
Enter MENU→SYSTEM→REBOOT submenu to reboot FV6020 IP Phone
Note: if no responding on phone, please cut off power supply to reboot phone.
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FV6020 User Manual
6.0 Web configuration
6.1 Physical connection
CHAPTER
6.2 Preparation for Web configuration
The IP Phone Web Configuration Menu can be accessed by the following URI:
http://Phone-IP-Address. The IP address can be set to either WAN IP address or LAN
IP address, default factory setting of WAN configuration is DHCP Client model, default
LAN IP address is “192.168.10.1”.
If connect PC with IP Phone LAN port and config to obtain IP address automatically,
you could check the default gateway IP namely LAN IP address of IP Phone. The
procedure as below
a) Access to “Property of local area connection” dialog box
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FV6020 User Manual
b) Select “Internet Protocol (TCP/IP)”,click “Property” button
c) Setting refers to below dialog box, and then click “OK” button, PC will obtain IP
address automatically.（or set your pc static ip 192.168.10.2）
Method 1 Method2
d) Input “cmd” command on the RUN submenu under PC START, key in “ipconfig/all
on the command lines dialog box to find the default gateway IP address, which is
LAN IP address of IP Phone.
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FV6020 User Manual
6.3 User verification
Users are requested to make verification when config or browse the IP phone thru web
pages, users can direct login the config menu by inputting username and password as
below ,
Default username and password is:
Administrator: Username: admin password: admin low level user interface
User: Username: guest Username: guest high level user interface
6.4 Current State
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FV6020 User Manual
On this page user can gather information of each commonly-used parameter of the
phone, it is shown as the following figure:
l Network section: Display the current WAN, LAN configurations of the phone
l VoIP section: Display the current default signaling protocol in use，and server
parameter in use of each protocol
l Phone Number section: Display the phone number against each protocol
l The version number and date of issue have been shown at the end of this page
6.5 Network configuration
Network configuration includes WAN Config and LAN Config.
6.5.1 WAN Configuration
This web page displays the WAN parameter configuration.
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FV6020 User Manual
Display <valid MAC > , that means the phone had been certificated.
Display <invalid MAC> , that means the phone need a Mac Authenticating Code .(get
it from Favil or your provider )
Display <invalid MAC >,that means the phone can not work normally.
Three models (Static /DHCP/PPPoE) are paratactic. Users can set the right model base
on actual requirements.
l Connect network to internet thru Static mode
Default network config is DHCP model; Users need to set below parameters
IP Address WAN IP address
Netmask Network mask
Gateway Default gateway IP address
DNS Domain Option configuration
Primary DNS IP address for primary Domain Name Server
Alter DNS Option configuration
Click “Apply” button after finished above setting, IP Phone will save the setting
automatically with immediate effect.
If users visit IP Phone thru WAN, it need to input “ipconfig” command to get the new
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FV6020 User Manual
IP address and copy it to web browser bar to visit IP Phone.
l Connect network to internet thru DHCP mode
Select “DHCP” on below single option, IP Phone will auto-config the WAN parameter
with immediate effect.
l Connect network to internet thru PPPoE mode
Select “PPPOE” on below single option,
Set below parameter of PPPOE mode
Server If ISP no special requirements, remains default setting
User Provided by ADSL ISP
Password Provided by ADSL ISP
Click “Apply” button after finished above setting, IP Phone will auto-config the WAN
parameter with immediate effect. The setting of WAN is still effective and enables IP
Phone to connect to internet.
6.5.2 LAN Configuration
This web page displays the LAN parameter configuration. Please note once the bridging
mode is selected, the LAN configuration will be no longer effective.
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FV6020 User Manual
Configuration Example
l Config LAN: generally config one private IP address
IP LAN IP address
Netmask Network Mask
l Start LAN DHCP Service and NAT or not: default setting is start
Start Bridge Mode or not（transparent mode）: Once start Bridge Mode, some parts of
LAN config will be disabled, and the phone will no longer set IP address for LAN
physical port，LAN and WAN will join in the same network；
6.6 VOIP Configuration
This section is to config signaling protocol for the SIP Server and Client.
6.6.1 H.323 Configuration
User can configure specific parameter of H323 signaling protocol on this page；
Definition of each parameter described as below
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FV6020 User Manual
Definition of each parameter described as below
H323[Unregistered]
configuration
Show H323 register state；if register successfully, show
“Registered”, otherwise show “Unregistered” on
bracket
Default GK Addr Set default gatekeeper IP address
Alter GK Addr Set backup gatekeeper server IP address
Default GK Port Set default gatekeeper port
Alter GK Port Set backup gatekeeper server port
Default GK ID Set default gatekeeper ID, remains blank if no value
Alter GK ID Set backup gatekeeper ID, remains blank if no value
H323 ID Set H.323 ID, default is VOIP
Q931 Signal Port Set system initial Q931 signal port, default value is 1720
Phone Number Set assigned phone number
GK Detect Interval
Set GK detection interval time，the unit is second；
RAS Port Set net gate RAS register port for the system
DTMF Mode
Set DTMF mode，RTP mode，RFC2833 mode，H245-string
mode and H245-signal mode；
Permit call if not
registered
EARLY TALK
Set permission for nor-registered call，allow to initiate call
without net gate register；
Set receiving IVR，such as the voice prompt, dialing of
PSTN color ring；
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FV6020 User Manual
Early245 configuration，when initiating a call, the 225
EARLY H245
Fast Start Set quick start mode to start H323 call
Enable Register Set enable/disable register
Auto Detect GK Set the phone enables to detect gatekeeper automatically
H245 Tunnel Set enable/disable to start H245 Tunnel function
Select Multiplexing Set multiplexing of logical channel，the default is Disable；
message transmission begins at the same time with 245
message transmission，default value is disable
H323 Force G7231
Force to use codec G.723.1 when start H323 outgoing call
Configure main and backup auto-swap server；if the phone
GK Auto Swap
enables main and backup server function，the automatic
detection and auto-swap functions should both be chosen
H323(Default Protocol) Set H323 as the default signaling protocol
6.6.2 SIP 1 configuration
User can configure specific parameter of SIP1 on this page；
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FV6020 User Manual
Definition of each parameter described as below
SIP[Unregistered]
Configuration
Register Server address Set SIP register server IP address
Proxy Server addr
Register Server Port Set SIP register server signal port
Proxy Server Port Set SIP proxy server signal port
Register Username
Proxy Username Set the SIP proxy server account username
Register Password Set password of SIP register server account
Proxy Password Set password of SIP register account
Domain Realm
Local SIP Port
Phone Number Set assigned phone number
Register Expire Time Set expire time of SIP server register, default is 120 seconds
Detect Interval Time Set detection interval time of server, default is 120 seconds
RFC Protocol Edition Enable the phone to use protocol edition. When the phone need to
DTMF Mode Set DTMF sending mode, support RFC2833, DTMF_RELAY (inband
User Agent Set the user agent if have, default is common
SIP register state；if register successfully, show “Registered” in
the square bracket，otherwise show Unregistered
Set proxy server IP address（ usually SIP will provide the same
configuration of proxy server and register server, if different(such as
different IP addresses), then each server's configuration should be
modified separately）
Set SIP register server account username（Usually it is the same with
the config port number）
Enter the sip domain if any, otherwise FV6020 will use the proxy
server address as sip domain. (Usually it is same with registered
server and proxy server IP address).
Set local signal port，the default is 5060
communicate with phones using SIP1.0 such as CISCO5300 and so
on, need to modify into RFC2543. the default is to RFC3261；
audio) and SIP info
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Enable Register Configure enable/disable register
Auto Detct Server Co-work with Server Auto Swap and Detect Interval Time. Enable
this option, FV6020 will periodically detect whether the public SIP
server is available, if the server is unavailable, the FV6020 will
switch to the back-up SIP sever, and continue detecting the public sip
server. FV6020 will switch back to the primary SIP server if the
server is available again.
Enable Pub Outbound
Proxy
Server Auto Swap
SIP (Default Protocol) Set SIP as the default signaling protocol
After finished the aforesaid network and VoIP configurations on the phone and network
communication has been implemented，the user can make VoIP calls by the calling register and
proxy server.
Note:
Some ISP internet may inhibit the phone to register and cancel the register in
Configure to enable to use public outbound proxy，if you have no stun
server , advise to enable the option
Configure main and backup auto-swap server；if the phone enables
main and backup server function ， the automatic detection and
auto-swap functions should both be chosen
process, so user had better cancel apply or register soon and then submit registration
repeatedly. Server may stop response of dialogue machine, then the phone receives
no register/cancel login request and registration state will show incorrectness!
Configuration Example
Firstly users should get the account info from VOIP Operator (Including Server IP
address, port, username, password etc.) and follow below procedure.
l Config registered server and proxy server IP address and signaling port.
(Support DNS for registered server and proxy server)
l Config the username and password for registered server and proxy server.
l Config the phone number (Usually phone number is same with SIP account)
Remark: due to the above register username is “client”, so the phone number is
different from SIP account)
l Config the domain realm (Usually it is same with registered server and proxy server
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IP address, Let it be blank)
l Select below two option and registered in local outbound public proxy
&
Usually these two option need to be selected,when you want to use SIP1.
6.7 Advance
6.7.1 DHCP server configuration
when FV6020 work as a router, this config is for FV6020 LAN port network device
DNS Relay : DNS relay acts as a forwarder between the DNS Clients and the DNS
Servers,DNS relay is disigned for home/office networks where the users might want to
dial into more than one Internet Service Provide (ISP)
DHCP server manage page.
User may trace and modify DHCP server information in this page.
DNS Relay: enable DNS relay function.
User may use below setting to add a new lease table.
Lease Table Name: Lease table name.
Lease Time: DHCP server lease time.
Start IP: Start IP of lease table.
End IP: End IP of lease table. Network device connecting to the FV6020 LAN port
can dynamic obtain the IP in the range between start IP and end IP.
Netmask: Netmask of lease table.
Gateway: Default gateway of lease table
DNS: default DNS server of lease table.
Notice: This setting won’t take effect unless you save the config and reboot the
device
6.7.2 NAT Configuration
This page is for NAT configuration ,such port forward ,DMZ .
Network Address Translation (NAT) provides a mechanism for a privately addressed
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network to access registered networks, such as the Internet,without requiring a
registered subnet address. This eliminates the need for host renumbering and allows the
same IP address range to be used in multiple intranets. With NAT, the inside network
continues to use its existing private or obsolete addresses. These addresses are
converted into legal addresses before packets are forwarded onto theoutside network.
Advance NAT setting. Maximum 10 items for TCP and UDP port mapping.
IPSec ALG: Enable/Disable IPSec ALG;
FTP ALG: Enable/Disable FTP ALG;
PPTP ALG: Enable/Disable PPTP ALG;
Transfer Type: Transfer type using port mapping.
Inside IP: LAN device IP for port mapping.
Inside Port: LAN device port for port mapping.
Outside Port: WAN port for port mapping.
Click Add to add new port mapping item and Delete to delete current port mapping
item.
6.7.3 NAT service configuration
6.7.3.1
Configure web browse port，the default is 80 port，if you want to enhance system
safety，you'd better change it into non-80 standard port ；
Example: The ip address is 192.168.1.70 . you change the port value to 8090, the
accessing address is http://192.168.1.70:8090
But if the value is 0 ,that imply it can not be configured by web browser.
6.7.3.2
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Configure telnet port，the default is 23 port. You can change the value to others .
Example: The ip address is 192.168.1.70 . you change the port value to 8023, the
accessing address is telnet 192.168.1.70:8023
6.7.3.3
Enable RTP initial port configuration. It is dynamic allocation；
6.7.3.4
Configure the maximum quantity of RTP port. The default is 200；
Leased IPMAC correspondence table of DHCP.The table will display all device
getting ip address from FV6020 LAN port by DHCP .
The configuration on this page needs to be saved after modified and will go into
effect after restarting.If the Telnet, HTTP port will be modified, the port is better to
be set as greater than 1024,because the 1024 port system will save ports.
※Set the HTTP port as 0，then the http service will be disabled.
6.7.4 Firewall
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Firewall setting page. User may set up firewall to prevent unauthorized Internet users
from accessing private networks connected to the Internet (input rule), or prevent
unauthorized private network devices to access the internet.
Access list support two type limits: input_access limit or output_access limit. Each type
support 10 items maximum.
FV6020 firewall filter is base WAN port. So the source address or input destination
address should be WAN port IP address.
Configuration:
in_access enable enable in_access rule
out_access enable enable out_access rule
Input/Output: specify current adding rule is input rule or output rule.
Deny/Permit: specify current adding rule is deny rule or permit rule.
Protocol Type: protocol using in this rule: TCP/IP/ICMP/UDP.
Port Range: port range if this rule
Src Addr: source address. can be single IP address or network address.
Dest Addr: destination address.can be IP address or network address.
Src Mask: source address mask. Indicate the source is dedicate IP if set to
255.255.255.255. Otherwise is network ID
Des Mask: Destination address mask. Indicate the source is dedicate IP if set to
255.255.255.255. Otherwise is network ID
6.7.5 QOS 802.1p Configuration
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QoS Control based on 802.1p for different IP users.The QoS is used to mark the
network communication priority in the data link/MAC sub-layer. FV6020 will sorted
the packets using the QoS and sends it to the destination.QoS provides service classes
for accessing traffics in Internet.
QoS Enable: Enable QoS service.
QoS Table : enable include QoS table, FV6020 will only provide QoS service to the
network address included in the QoS table. Disable the option. FV6020
provides QoS service to the network address outside the QoS table.
Delete Enter the IP/MASK configure and select delete to delete corresponding
item
Add: user can set the QoS Table using IP and Netmask. the IP can be
network address (set netmask to 255.255.255.255)
6.7.6 Advance SIP Configuration
To show the phone whether has been registered on public server or private server；
SIP STUN Configuration； STUN can support SIP terminal's penetration to NAT in
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the inner-net. In this way， as long as there is conventional SIP proxy and a STUN
server placed in the public net, it will do; but STUN only supports three NAT modes：
FULL CONE, restricted, port restricted.
IF you have stun server .please input stun server address here.
The STUN server default port is 3478
The unit is minute. if you have STUN server .please input interval time for STUN`S
detection on NAT type.
Configure enable/disable SIP STUN；if you have stun server .please enabe the option.
Public backup server configuration
the specific configuration parameter has the same meaning with public server. It should
be noted that the username and password should be the same with the public main
server.
Private server(SIP2) configuration.
Specific configuration parameter has the same meaning with public server.
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Configure permit/deny private server register；
Configure enable/disable private outbound proxy； if you have no stun server .advise
to enable the option.
Note: about how to use SIP ,Please refer to the Dial peer chapter.
6.7.7 Digital map configuration
6.7.7.1 Fixed digital map
End With “#”: Use # as the end of dialing.
Fixed Length: When the length of the dialing match, the call will be sent.
Timeout: Specify the timeout of the last dial digit. The call will be sent after
timeout
6.7.7.2 User define flexible Digital map table
Digit map is a set of rules to determine when the user has finished dialing. Digital Map
is based on some rules to judge when user end their dialing and send the number to the
server.With digital map, users don’t have to press ‘#’ key or "call"key after dialing. If
the number dialed matches some item in the digital map table, or it doesn’t match
with any item, this number will be sent out immediately. It is not like using dial peer .
Using digital map won’t change the number dialed, the number sent is the same as the
number dialed.
X represents any one number between 0 and 9.
Tn represents the last digit timeout. here [ n ] represents the time from 0~9 second, it
is necessary. Tn must be the last two digit in the entry. If Tn is not included in the
entry, we use T0 as default, it means system will sent the number immediately if the
number matches the entry.
. (Dot) represents any number and no length limit.
[ ] number location value range . It can be a number range(such as [1-4]), or number
is separated by comma such as [1,3,5],, or use a list such as [234]
Example:
[1-8]xxx any 4 digits number between 1000 and 8999 sending out immediately
9xxxxxxx any 8 digits number starting with 9 sending out immediately
911 after finishing dialing 911 ,it will send out immediately
99T4 after finishing dial 911, it will send out in 4 second
9911x.T4 any more than 5 digits length starting with 9911, sending out in 4 second .
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Using digital map can be combined with dial peer . First digital map will determine
when the user finished dialing, then convert this number to the number actually sent
according to "dial peer".
When user dial 2887 or 98765432、 911 、 99 、 9911234， they will send out
immediately.
6.7.8 Call Service Configuration
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Value added service configuration
On this page, user can set value added services such as hot-line，call forwarding，call
transfer (CT)，call-waiting service，three way call，blacklist，out-limit list and so on.
6.7.8.1 Hotline
Configure hot-line number of the port. With this number of the port ，this hot-line
number will be dialed automatically as soon as off-hook and user can's dial any other
number. If you do not use hotline , please let it be blank.
Configuration example:
6.7. 8.2 Call feature
6.7.8.2.1 Call forwarding.
Call forward default is Disable.when is selected，if the number dialed is
engaged after the phone has received a call, then it will automatically transfer to the
configured number according to the following picture (CF001 forward ) configuration.
when is selected，if the phone do not receive the incoming call .it will
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automatically in forward to the configured number according to the
following picture (CF001 forward ) configuration.when is selected，then the
phone will directly transfer all incoming call to the number that had configured in
advance like the picture showing.
Note:
1 Number can be sip server extension number or DID number (any PSTN number)
2 the function have no relationship with the option that enable
or disable
If it is enabled . the phone will not ring when there is a incoming call . DND, do not
disturb, enable this option to refuse any calls.
Enable this to forbid outgoing calls.
If it is enabled , when there is a incoming call .the phone will automatically press
SPEAKER button.
If it is enabled. The phone can record the incoming call leaving voice message.
It support only 3 leaving message . it can not record leaving message when it had reach
the maximum . after restarting the phone ,the message will lose . or you can delete the
record message by manual(on phone operation).
If it is enabed, after playing the prompt message ,the phone will automatically press
SPEAKER button and start to record leaving message.
Generally, these four option are selected toghter
If it is enabled , the caller will hear FV6020 automatically play prompt message
(welcome message.)
User can difine only one prompt message (welcome message ) that can be played when
someone call the phone. The second defined voice will cover the first one .
Process: on phone operation
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The unit is second. no answer call forward time setting.
6.7.8.2.2 Call Waiting configuration
Configure enable/disable call waiting service；After it is enabled, user hold calls of the
other party by <HOLD >button, by pressing <HOLD >button again, the call can go
back to the previous call. If you want to use three way conference , this option must be
enabled.
6.7.8.2.3 Call transfer configuration
It is for enabling or disabling phone <TRANSFER> button transferring
function.If it is enabled, when user A are talking with user B , A press
<TRANSFER> button on the phone then dial the third party number (C user) directly.
the phone will transfer the calls to C. The result is C phone will ring (user B LCD
display HOLD ,A will hang up) . User C pick up phone then user B will talk with
C .
If it is disable, On phone operating transfer call will fail.
6.7.8.2.4 Three way conference call
Configure enable/disable three way call；When user A are talking with user B as the
call origination，user A click HOLD button to hold user B line and then dial the third
party user C. User A click HOLD button again to recover the talk with user B. At this
time user A press * key to make C into the three way conference .
Operating process ：HOLD button + third party number+ HOLD button+ *
Example:
A are talking with B .
A click HOLD button (holding B line ) .then dial C number .
A will talk with C .
A click HOLD button again (holding C line ), A dial *
A 、B、 C make the three party conference sucessfully now
6.7.8.2.5 Black List
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Incoming call in these phone numbers will be refused. It is for precluding incoming
communication like Call ID. If user don't want to answer a certain phone number,
please add this phone number to the list, and then this number will be unable to get
through the phone.
6.7.8.2.6 Limit list
Outgoing calls with these phone numbers will be refused for example, if user don't want
the phone to dial a certain number, please add the number to this table, and the user
will be unable to get through this number.
6.7.9 MMI Filter
MMI filter is used to make access limit toFV6020.
When MMI filter is enable. Only IP address within the start IP and end IP can access FV6020.
6.7.10 DSP configuration
On this page, user can set speech coding，IO volume control, cue tone standard, caller
ID standard and so on.
Configuration Explanation：
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Configure Coding Rule according to network bandwidth; support G.711a/u
G.729 ,G7.23
Congfigure Signal Standard according to country’s phone voice;
Normally, G729 Payload Length don’t need be changed into 10 ms;
Handset out volume.
Handset in volume.
Configure handfree volume;
Configure handdown time，that is, if the hooking time is shorter than this time, then the
gateway will not consider the user has handdown.
VAD: Enable/disable Voice Activity Detection
6.8 Dial peer
Number IP table configuration
Function of number IP table is one way to implement the phone's calling online, and the
calling of the phone will be more flexible by configurating the number IP table. For
example, user know the other party's number and IP and want to make direct call to
the party by point-to-point mode ： the other party's number is 1234 ， make a
configuration of 1234 directly ,then the phone will send the called number1234 to the
corresponding IP address； Or set numbers with prefix matching pattern ，for example,
user want to make a call to a number in a certain region（010）， user can configure the
corresponding number IP as 010T― protocol― IP，after that, whenever user dial
numbers with 010 prefix( such as 010－62201234),the call will be made by this rule.
Bases on this configuration，we can also make the phone use different accounts and run
speed calling without manual swap. When making deletion or modification, select the
number first and click load, then click Modify and complete the operation.
Display of calling number IP image list.
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Click Add ， the following figure will be shown at the lower part of the page.
It is to add outgoing call number, there are two kinds of outgoing call number setup：
One is exactitude matching，after this configuration has been done, when the number is
totally the same with the user's calling number, the phone will make the call with this
number's IP address image or configuration; Another is prefix matching （ be
equivalent to PSTN's district number prefix function）， if the previous N bits of this
number are the same with that of the user's calling number(the prefix number length)，
then the phone will use this number's IP address image or configuration to make the
call. When configurating the prefix matching, letter "T" should be added behind the
prefix number to be distinguished from the exactitude matching.
Configure the calling mode：H323 and SIP.
Configure destination address，if it is point-to-point call，then input the opposite
terminal's IP address, it can also be set as domain name and resolved the specific IP
address by DNS server of the phone. If no configuration has been made, then the IP will
be considered as 0.0.0.0. This is an optional configuration item.
Configure the other party's protocol signal port, this is optional configuration item：
when nothing is input, then the default of h323 protocol is 1720，the default of sip
protocol is 5060；lifeline required no configuration of this item, shown as 0.
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Destination is 255.255.255.255 that mean calling out through SIP2 server.
Configure alias，this is optional configuration item：it is the number to be used when the
other party's number has prefix；when no configuration has been made, shown as no
alias.
Configure suffix，this is optional configuration item：it is the additive dial-out number
behind the number; when no configuration has been made, shown as no suffix；
Example 1
T mean any length digit number.
Destination is 0.0.0.0 that mean calling out through SIP1server
Config page
Explaination Example
That means Any digits number starting with 9
pass throught SIP2 server.
Here alais is del
Delete Length is 1 that means the phone will
delete the first number before send number to
server
It can be used for speed calling
The number user dialed will be replaced fully
by the number that is behind all: )
Here alias is all: (not all)
It can be used to add local area or prefix.before
sending out.
It saves user dialing number .
Here alias is add: (not add)
User dial 93333
SIP2 server receive 3333
User dial 2
Sip1 server receive 33334444
User dial 8309
SIP1 server receive07558309
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Example 2
user want to dial PSTN（010 6228）by SIP1，
while actually the called number should be
86106228，then we can configure called number
as 010T, then rep：8610 ， and then set the
replacing length as 3. So that when user make a
call with 010 prefix, the number will be replaced
as 8610 plus the number and then sent out.
Relace the number that user dialed before
sending to SIP1 server.
Here alias is rep:(not rep)
this is optional configuration item.it is to add
number behind the number user had dialed. when
no configuration has been made, shown as no
suffix
User dial 010 6228
SIP1 server receive8610 6228
User dial 147
Sip1 server receive 147 0011
When user dial 200 , It will pass through SIP2
When user dial 2009 , It will pass through SIP2
When user dial 20096, It will pass through SIP2
When user dial 201, It will pass through SIP1
When user dial 20, It will pass through SIP1
6.9 Config Manage (Save and Clear configuration)
Notice: clear config in admin mode, all settings restores to factory default; clear config
in guest modem, all settings except sip, advance sip restore to factory default.
6.9.1 Save Config
Once change is made, Users should save the modified configuration to take effect,
otherwise the IP Phone will go back to the last saved setting after phone reboot.
The interface of “Save Config” as below, please follow the four steps below to config.
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Enter “ Config Manage” Menu →“Save Config” Submenu→ Click “Save” Button→
Return to “Current State” Web page
6.9.2 Clear Config
There are four method to clear config(set factory default), web 、telnet 、post mode、
keypad.If the IP Phone doesn’t work properly after modifying config, users can clear all
modified config on “Clear Config” web page. The phone will clear all modified config
and restore the default factory configuration. (Default network type for WAN is DHCP
mode; default LAN IP address is 192.168.10.1)
Process Please follow the below steps to clear config:
Enter “ Config Manage” Menu →“Clear Config” →Click “Clear” Button →show
“Submit Success” info on screen →Click “Return” button
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6.10 Firmware Upgrade
6.10.1 Web Update
On this page, user can select the upgrade document (firmware or
config file) from hard disk of the computer directly to run the
system upgrade. After upgrade completed，reset the phone and it
will be usable immediately. Firmware format is *.z as suffix
STEP:
Enter Update menu →WEB Update submenu→ click “browse” button→ download
upgrade document from hard disk (firmware or config file provided by manufacturer)
→ click “Update” button →reboot IP phone to go into effect
Note:
Under system upgrade progress, IP Phone may not be restarted normally due to some
system reason (e.g. electricity shut off), users can re-download under post mode.
6.10.2 FTP or TFTP Update
Users can download upgrade documents or lead in configuration files thru FTP or
TFTP mode. Please make sure export and import rights are authorized by FTP or
TFTP server before using FTP update way.
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Definition of each parameter described as below
Server Set IP address for upload or download FTP/ TFTP server
Username Set username of the upload or download FTP server. If user
select TFTP mode, no need to input username and password
Password Set upload or download of FTP server password
File name Set file name for system upgrade documents or system
configuration files. system file take .Z as suffix ，
configuration files take .cfg as suffix；
Type Config export/import/upgrade file type [three options]:
“Application update” is system documents upgrade
“Config file export” is export configuration files to server
“Config file import” is import configuration files to gateway
Protocol Set transport protocol type [two options]:FTP and TFTP
STEP:
Enter Update menu →FTP Update submenu→ Config FTP/TFTP server → Config
username and password of FTP server (if select TFTP mode, please skip this step) →key
in file name → choosing file type from the dropdown menu→ choosing protocol type
Example: (export config file)
1 FTP
<1> Copy Wftpd32 software and FV6020 Firmware into a new Folder ( example
c:/tmp)
<2> Run wftd32.exe. Set a user name and password for FV6020 ftp updateing
The process is like the below picture showing from step 1 to setp 13.
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Update the firmware Download config file to you pc.
After it update successfully. You will find
the new version in Current State
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After you click apply , you can find the
file that it had download to your pc
<c:\temp>
FV6020 User Manual
6.11 System Manage
6.11.1 Account Manage (maximum 5 account )
Users can edit users (add or delete) account and modify existing users’ authority on this
web page.
Definition of each parameter described as below
Keypad password
Set keypad operation config password, default is
123,users can input new password then click “apply”
button ,”submit success” info will show on screen, reset
password successfully
User Name List existing phone user account name
User Level Show existing user account level [two option]:Root and
General: Root level users have the right to modify config;
General level users have the right to read-only
Add Add user account to IP phone
Delete Delete increased user account
Modify Modify increased user level and password
Operation Example
l Add one new account
Click “Add” button →input User name (No-Modify) →Choosing User level from
dropdown menu →set new user password →confirm password →submit the new
account info by clicking “submit” button →show “submit success” on screen →return
to account configuration interface by clicking “Return” button
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l Delete increased account
Choosing the account need to del from dropdown menu→ Delete account by
pressing “Delete button” →show “Submit Success” on screen
l Modify increased account (For Root-level user account only)
Choosing the modified account →enter below interface →modify user level or
password →click “Submit” button to submit the modification
Owing to the phone's default account：accounts of the administrator level-admin
account and the ordinary level－guest account are all weak account and weak password,
the username and password will be easily to guess on public network, so the user had
better modify the administrator and ordinary user.
Enter with manager level when making modification，create a administrator account
and a browse account (you'd better not set the name as admin, administrator, guest,
etc.)，set password and then save configuration，entering with new manager account,
delete default manager and browse account and save configuration，security will be
enhanced!
6.11.2 Phone book configuration
On this page, user can save and configure telephone book.( maximum 100 record)
l Add phone book record
Click “Add” button →Input Name name, number and address→ click “Submit”
button→ show “Submit Success” on screen
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l Delete phone book record
Choosing the record need to del from dropdown menu →Del account by pressing
“Delete button” → →show “Submit Success” on screen
l Modify phone book record
Choosing the record need to modify from dropdown menu→ pressing the
“Modify” button→ key in the new phone number and Address → click “Submit”
button → Return to “Phone Book” interface
Application: please refer to 4.2.1 chapter
1. Syslog configuration
Users can star or close syslog function and config syslog server IP address & port.
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6.11.3 Syslog configuration
Definition of each parameter described as below
Enable Syslog
Server IP Config syslog server IP address
Server Port Config syslog server port, click “ Apply” button after
Config enable/disable syslog function, choose it and
then click “Apply” button to go into effect
inputting server IP & server port to take effect
6.11.4 Time Set
Setting time zone and SNTP (Simple Network Time Protocol) server according to users
location, users could manual adjust date and time on this web page.
Definition of each parameter described as below
Server
Time zone Set time zone according to users location, Beijing time zone
Timeout use for socket calls which will block while doing the SNTP
Manual Time set Manual set date and time
SNTP server IP address
is GMT:+8:00
query, default value is 60 seconds
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6.11.System Reboot
Once any change of phone configuration is made, users need to reset IP phone to go into
effect. Users should save the modified configuration before system reboot, otherwise the
phone system configuration will go back to last saved setting. The system reboot
interface as below
CHAPTER
7 Default Factory Setting
l Gain IP address thru DHCP mode, WAN Port static IP is 192.168.1.179,
LAN port IP is 192.168.10.1.Default is to start the DHCP service and NAT
function.
l Default communication protocol is to use SIP, SIP port is 5060
l Default HTTP port is 80, Telnet port is 23
l Default number end is “#” button
l Default user account is admin and guest
l Default phone time is to use SNTP protocol to get GMT
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8.0 Telnet configuration
8.1 Config Procedure
l Input command “cmd” on Run submenu under
PC START menu, and then key in “telnet phone-IP-address
enables users to config IP phone thru telnet.
l Input username and password, both default
username and password of Administrator account are “admin”
l Config IP Phone through command lines
Note:
1. We suggest users to config IP Phone thru web browser instead of keypad or
telnet.
2. After any change of configuration, please remember to make “write”
command to save changes and then input “reload” command to reboot IP
phone to take effect.
8.2 Telnet basic Introduction
8.2.1 Basic structure
User may use telnet command to access and manage gateway.
FV6020 adopts tree structure for telnet. Every node contains its sub-nodes or local
command. User can type “help” or “?” whenever to see sub-nodes and all local
command under current node.
Besides local command, there are some global commands can be used in each node.
CHAPTER
8.2.2 Basic command
Logout: exit telnet mode.
Write: save current settings.
Type sub-nodes name in current node to switch to sub-node.
Type “!” or “exit” in current node to return to parent-node.
Type “help” or “?” can see all sub-nodes and all local command under current node,
every help item has comments such as <command> or <node> to distinguish sub-nodes
and local command. Type “help” or “?” in command can see all parameters using in
this command.
When typing node name or command, user no need to key the full name, use TAB
button will make it more efficient.
There are two types in command parameters: optional and required. “required”
parameter use “-” as prefix and “optional” use “_” as prefix. User may type “-” or “_”
then press TAB button for complementarily.
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#tracert www.google.com
8.3 Global Command
Global command is available under all nodes, FV6020 support
following commands.
Command Name Command function Example
chinese Set the language of help prompt info to
Chinese
clear Clear screen #clear
english Set the language of help prompt info to
English
exit Go back to upper level of node #exit
help 1.Display help prompt info
2.Display all subnode under current node
and local command
history Display the history info for inputting
command
logout Exit telnet config interface #logout
ping One test program using to check network
or program availability
tree Print out the tree structure of current node #tree
who Display current users login to PC #who
Write Save configuration to flash #write
Reload Reboot IP phone #reload
#chinese
#english
1．#help ping
2．#help
#history
#ping www.google.com.
Common Network command
Command
Name
ping The same with above stated #ping www.google.com
tracert Print out the network path
show basic Print current configuration status table #show basic
show ip route Print phone Router table #show ip route
show ip arp Print phone arp table #show ip arp
show ip netstat Run Netstat program #show ip netstat
telnet telnet another user host #telnet 192.168.1.2
Set default Clean phone configuration modification and
Set all default Clean all configuration and restore default
Command function Example
#setdefault
restore default except network configuration
#setdefault all
manufacturing setting
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8.4 Net configuration
8.4.1 LAN interface settings
Path: <config-interface-fastethernet-lan>#
Function Command
[disable]enable bridge mode [no]bridgemode
[disable]enable DHCP service [no]dhcp-server
[disable]enable NAT [no]nat
Show current DHCP rules dhcpshow
Show LAN port IP address ipshow
Show NAT info natshow
Change LAN port IP address ip –addr x.x.x.x –mask x.x.x.x
Example:
#config interfact fastethernet lan
<config-interface-fastethernet-lan>#ip –addr 192.168.1.10 –mask 255.255.255.0
8.4.2 WAN interface settings
path: <config-interface-fastethernet-wan>#
Function Command
[disable]enable dhcp client [no]dhcp
[disable]enable pppoe [no]pppoe
[disable]enable QOS [no]qos
Set default gateway IP gateway x.x.x.x
Clear default gateway IP no gateway
Set WAN port IP address ip –addr x.x.x.x -mask x.x.x.x
Show WAN port settings show
Example:
# config interface fastethernet wan
<config-interface-fastethernet-wan>#ip –addr 202.112.241.100 –mask 255.255.255.0
You need to reconnect if the WAN port has been changed.
8.5 Netservice
path: <config-netservice>#
Function Command
Set DNS address dns -ip x.x.x.x _domain xxx
Set alternate DNS address alterdns -ip x.x.x.x _domain xxx
Set hostname hostname xxx
Set http access port http-port xxx
Show http access setting http-port
Set telnet access port telnet-port xxx
Show telnet access port telnet-port
Set RTP initial port and quantity media-port –startport xxx –number xxxx
Add route rule route –gateway x.x.x.x –addr x.x.x.x –mask x.x.x.x
Delete route rule no route –gateway x.x.x.x –addr x.x.x.x –mask x.x.x.x
Show route info Route
Show netservice info show
Example:
#config netservice
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[disable]enable auto swap server
d
<config-netservice>#dns –ip 202.112.10.36 _domain voip.com
<config-netservice>#media-port –startport 10000 –number 200
<config-netservice>#route –gateway 202.112.10.1 –addr 202.112.210.1 –mask 255.255.255.0
8.6 Port settings
path: <config-port>#
Function Command
set callerid mode callerid xxx
disable callerid no callerid
Disable call forward no callforward
[disable]enable call transfer [no]calltransfer
[disable]enable call waiting [no]callwaiting
Set DTMF gain dtmfvolume xxx
[disable]enable3-way conference [no]threetalk
Show port settings show
8.7 SIP settings
path: <config-sip>#
Function Command
[disable]enable registration [no] register
[disable]enable auto detect
server
Set sip domain default-domain xxx
Set DTMF mode dtmf-mode xxx
Set auto detect interval time interval-time xxx
Set local SIP signal port signalport xxx
Set proxy server server proxy -ip x.x.x.x _port xxx _user xxx _password xxx
Set register server info server register -ip x.x.x.x _port xxx –user xxx _passwor
Set alter proxy info alter-server proxy –ip x.x.x.x _port xxx _user xxx _password
Set alter server info alter-server register –ip x.x.x.x _port xxx _user xxx
Show current sip info show
[no] detect-server
[no]swap-server
xxx
xxx
_password xxx
Example:
#config sip server
<config-sip-server># server proxy ip 210.25.23.22 _port 5060 _user aaa _password 123456
8.8 User management
path: <config-user>#
Function Command
Change user right. access –user xxx –access xxx
Change user password password –user xxx
Add new user entry –user xxx –access 5 (or 12)
Delete user entry no entry –user xxx
Show current sip info show
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Example:
#config user
<config-user>#entry –user abc –access 7
Example:<config-user>#access –user aaa – access 7
Note:
The command : –user xxx –access digit
Here if the digit is less 10 , then the user level is guest
If the digit is more that 10 ,then the user level is administrator
8.9 Debug (Level 0~7)
path: <debug>#
Function Command
show debug setting show
[disable]enable debug all modules [no] all xxx
[disable]enable debug app module [no] app xxx
[disable]enable debug cdr module [no] cdr xxx
[disable]enable debug sip module [no] sip xxx
[disable]enable debug h323 module [no] h323 xxx
[disable]enable debug tel module [no] tel xxx
[disable]enable debug dsp module [no] dsp xxx
8.10 show system running info
path: <show>#
Function Command
show: accesslist (firewall) settings accesslist
show network status basic
show current call info call active
show CODEC capability capability
show debug info debugging
show LAN status and DHCP server info dhcp-server
show digital-map info dial-rule
show LAN info interface fastethernet lan
show WAN info interface fastethernet wan
show arp table info ip arp
Show DNS gateway info ip dns
Show netstate info ip netstat
Show route info ip route
Show icmp packets Stat. ip icmp
Show igmp packets Stat. ip igmp
Show ip packets Stat ip ip
Show RTP packets Stat. ip rtp
Show TCP packets Stat. ip tcp
Show UDP packets Stat. ip udp
show gateway memory memory
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show NAT information nat
show caller-ID info port callerID
show dsp info port dsp
show hotline info port hotline
show black list info port in-limit
show outgoing limit info port out-limit
show current phone number port number
show current port status port status
show PPPoE info pppoe
show QoS table info qos
show sip info sip
show UDP tunnel info udptunnel
show running time uptime
show gateway version version
8.11 Logout
Usage: #telnet –target -port
Login:xxx
Password:xxx #
#logout
8.12 tracert trace network path info
usage: #tracert –host
Example:#tracert www.google.com
8.13 update
usage:
# update ftp –user xxx –password xxx –ip x.x.x.x –file xxx
# update tftp –ip x.x.x.x –file xxx
Example:
# update ftp –user abc –password 123 –ip 202.112.20.15 –file FV6020.z
8.14 upload configure file
usage:
# upload ftp –user xxx –password xxx –ip x.x.x.x –file xxx
# upload tftp –ip x.x.x.x –file xxx
8.15 download configure to flash
usage: #download tftp –ip x.x.x.x –file xxx
#download ftp –user xxx –password xxx –ip x.x.x.x –file xxx
Example:
#download ftp –user abc –password 123 –ip 202.112.20.15 –file FV6020.cfg
8.16 password
usage:
#password
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Enter new password:xxx
Confirm new password:xxx
8.17 reload
usage: #reload
Reboot system
8.18 Network Diagnosis
There are some telnet commands for checking your network. Now
Listing below for your information
Command Function Example
ping Check if the destination is accessible #ping www.google.com
tracert Show network path info #tracert www.google.com
show basic Show network settings #show basic
show ip route Show route table #show ip route
show ip arp Show arp table #show ip arp
show ip netstat Netstat programe #show ip netstat
telnet Telnet to another device #telnet 192.168.1.2
8.19 Restore to factory default
#setdefault (clear gateway settings expect network part)
#setdefault all (clear all settings.)
8.20 POST Mode(safe mode)
8.20.1 Access Post mode process
1 PC connect to FV6020 LAN port
2 power off
3 press # and power on till the LCD display POST MODE
4 telnet 192.168.10.1
5 config page is like below
8.20.2 Post mode clear
Input 3 and enter for clear configuration
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8.20.3 post mode FTP update firmware
Input 2 for update firmware
FV6020 provide safe mode. When there is booting problem because of setting
problem or firmware problem. User can restore the factory setting or upgrade
to a new firmware to solve this problem.
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