Bentel Security BGS-220, B3G-220K/EU, B3G-220, BGS-220K Installation Manual

220 Series
Universal Cellular Communicator
Installation manual
2 Universal Cellular Communicator
N. Parts
with housing only 12 Wall tamper device 13 Hole for wall tamper device fixing 14 SIM holder 15 PC-LINK connector 16 Programming jumpers: see “Description of jumpers” on
page 8 17 USB port: versions with housing only 18 Tamper contact 19 Terminal boards
20 Electronic board locator pins 21 JP2 current draw limiter jumper (vers ion s w ith ho usi ng
only): see “Description of jumpers” on page 8 22 Battery connector: versions with housing only 23 ANT5-02 adapter cable 24 Adapter cable nut 25 Integrated antenna: versions with housing only 26 Hole for antenna cable on metal bracket 27 Metal bracket 28 ANT5-02, GSM antenna with 2 m cable and SMA
connector (optional) 29 GSM antenna with 2 m cable and MMC connector 30 Electronic board mounting holes (4)
N. Parts
Figure 1 – Identification of parts: versio n wit h housing.
220 Series 3
Figure 2 – Identification of parts: a) ANT5-02, GSM antenna with 2 m cable and SMA connector (optional); b) version with
housing; c) kit version.
4x
a
b
c
24
28
23
26
27
26
27
29
14
17
19
25
15
16
18
22
21
30
30
30
30
4 Universal Cellular Communicator
Hereby Bentel Security declares that
220 Series
is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
The complete Declaration of Conformity for each Device can be found at www.bentelsecurity.com.
The BGS-220, BGS-220K, B3G-220/EU and B3G-220K/EU product models have been certified by IMQ/A to be compliant with standards:
EN 50136-1:2012 and EN 50136 2:2013 for Alarm transmission system performance SP2 (D2, M2, T2, S0, I0) for vocal/SMS alarm messages and SP4 (D3,
M3, T4, S2, I3) for digital messages;
EN 50131-10, Security Grading 2;
T031.
To ensure conformity with the T031 standard, the Communicator must be connected to the panel with terminals LI and the following events and messages/
codes must be set: INTRUSION ALARM, TAMPER ALARM, MAIN POWER FAILURE, BATTERY FAILURE, HOLD-UP, ARMING, DISARMING,
INHIBITED ZONE AND ISOLATED ZONE.
The communicator is certified IMQ-SECURITY SYSTEMS if powered by the panel and without backup battery.
Installation of these systems must be carried out strictly in accordance with the instructions described in this manual and in compliance with the local laws
and bylaws in force. The above mentioned 220 series is been designed and made to the highest standards of quality and performance. The manufacturer
recommends that the installed system should be completely tested at least once a month. Bentel Security shall not be responsible for damage arising from
improper installation or maintenance by unauthorized personnel. Bentel Security reserves the right to change the technical specifications of this product
without prior notice.
RECYCLING INFORMATION
Bentel Security recommends that customers dispose of their used equipments (panels, detectors, sirens, and other devices) in an environmentally sound
manner. Potential methods include reuse of parts or whole products and recycling of products, components, and/or materials. For specif ic informati on see
www.bentelsecurity.com/index.php?o=environmental.
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) DIRECTIVE
To program the device, use software BOSS ver. 4.0 or later.
In the European Union, this label indicates that this product should NOT be disposed of with household waste. It should be deposited at an appropriate
facility to enable recovery and recycling. For specific information see www.bentelsecurity.com/index.php?o=environmental.
INTRODUCTION 5
General specifications. . . . . . . . . . . . . . . . . . .6
Technical specifications . . . . . . . . . . . . . . . . .7
Identification of parts. . . . . . . . . . . . . . . . . . . .8
Description of jumpers . . . . . . . . . . . . . . . . . .8
Description of indicator lights . . . . . . . . . . . .9
Description of terminals . . . . . . . . . . . . . . . .11
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Connection example . . . . . . . . . . . . . . . . . . .18
GENERAL DESCRIPTION 19
Access levels . . . . . . . . . . . . . . . . . . . . . . . . .20
USB connector functions . . . . . . . . . . . . . . .21
Power Monitor . . . . . . . . . . . . . . . . . . . . . . . .22
Internal events . . . . . . . . . . . . . . . . . . . . . . . .23
Operating Principles . . . . . . . . . . . . . . . . . . .25
Priority handling. . . . . . . . . . . . . . . . . . . . . . .27
Pay as you go balance check . . . . . . . . . . . .28
Panel Transmission Monitoring (PTM). . . . .28
Activating outputs . . . . . . . . . . . . . . . . . . . . .29
SMS Programming. . . . . . . . . . . . . . . . . . . . .32
PC PROGRAMMING 35
Phonebook. . . . . . . . . . . . . . . . . . . . . . . . 39
Options . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Network Settings. . . . . . . . . . . . . . . . . . . 43
Inputs/Outputs . . . . . . . . . . . . . . . . . . . . 44
Communicator . . . . . . . . . . . . . . . . . . . . 46
IP Receivers. . . . . . . . . . . . . . . . . . . . . . . 49
Voice Messages . . . . . . . . . . . . . . . . . . . . 50
PSTN/PTM . . . . . . . . . . . . . . . . . . . . . . . 51
Event Log . . . . . . . . . . . . . . . . . . . . . . . . 52
Firmware Update . . . . . . . . . . . . . . . . . . 52
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
APPENDIX 55
Conformity with EN 50136-2:2013. . . . . . . . .55
Operations with the USB key . . . . . . . . . . . .57
Pass-Through . . . . . . . . . . . . . . . . . . . . . . . . .61
FCC Compliance Statement . . . . . . . . . . . . .63
220 Series 5
INTRODUCTION
The devices made by 220 Series are GSM communicators which, if no PSTN line is available, send voice and digital alarms by Quad-Band GPRS (HSPA Dual-Band) to Sur-Gard System I, II, III, IV and 5 receivers. The following versions are available.
BGS-220: communicator board with 2G module in plastic housing.B3G-220: communicator board with 900/1800 MHz 3G module in plastic housing.BGS-220K: kit including communicator board with 2G module, antenna with 2 m cable, adapter and metal bracket. B3G-220K/EU: kit inc luding c ommunicator b oard with 900 /1800MHz 3G module, antenna with 2 m cable, adapter and metal
bracket.
Information relating to specific models is highlighted with reference to the respective code. The term “communicator” refers to functions shared by all versions. This manual provides instructions for programming and using the communicator. For special installation requirements, a remote outdoors antenna ANT5-15 with 15 m cable is available.
The communicator may be installed by a qualified technician only and used on in areas with at most Pollution Level 2,
Overvoltage Category II, indoors in a non-danger zone. These instructions must be used in areas together with the panel's installation manual. Follow all instructions given in this manual to the letter.
6 Universal Cellular Communicator
General specifications
 Simulates a PSTN line.  Detects the absence of a PSTN line and automatically switches to GSM.  Manages and reports incoming and outgoing phone calls.  GSM signal strength indicator .  6 terminals, programmable as Open-Collector outputs or input lines.  Protection against overvoltage on the phone line.  2G Quad band (BGS-220 and BGS-220K) or 3G, Dual Band (B3G-220/EU and B3G-220K/EU) communicator.  Integrated antenna: versions with housing only.  External antenna with magnetic base: kit versions only.  SMS dialer.  Voice dialer.  Contact ID and SIA protocol decoding.  Event transmission (audio/digital channel) to Sur-Gard System I, II, III, IV and 5 receivers.  Options programmable by PC.  32 SMS messages, each at most 70 characters long (2 for each input line plus 18 for status messages and 1 periodic).  8 programmable phone numbers (max. 16 digits) for the SMS dialer.  8 programmable phone numbers for transmitting events to Sur-Gard receivers.  Up to 32 programmable phone numbers (max. 16 digits) for remote output activation.  Remote output activation via call recognition, or SMS.  Residual credit monitoring for prepaid SIM cards.  (PTM) Panel Transmission Monitoring  Integrated tamper switches.  PC-LINK port.  Type A USB connector (Host and device): vers ions with housing only.  Programming with USB key: versions with housing only.  Advanced diagnostics and event logging.  Firmware programming and updates, both local and remote.  Alarm event transmission via GSM/GPRS/HSPA.  Priority programmable with PSTN/Cellular.  Two-way communications with cellphone.  Optional backup battery: versions with housing only.  Alarm panel management and status monitoring.  Anti-jamming.
220 Series 7
Technical specifications
The power for the communicator is supplied by the panel to which it is connected (10. 7V to 27.6 V) or by an external power supply which also recharges an optional backup battery, if ne cessary. The s ole purpose of the battery is to supply power in case of failure of the primary power source (8 hours stand-by).
When the communicator is powered by the battery, ONLY communicator events are tr ansmitted.
The primary power and (optional) battery voltages are supervised. The power supply for communicator models BGS-220 and B3G-220/EU must be SELV, with power limited to 1 A.
Version
BGS-220K
B3G-220K/EU
BGS-220
B3G-220/EU
Input Voltage 10.7 ÷ 27.6 V_ Standby average current, without battery 90 mA (not including outputs) @ 13.8 V_ Average current consumption per hour 100 mA Maximum current draw in current limited
mode (versions with housing o nly)
230 mA (not including outputs) @ 13.8 V_
Maximum current draw 450 mA (not including outputs) @ 13.8 V_ Outputs 6 open-collector, 100 mA Operating frequency See Table 2 Maximum loop resistance of line between
the device connected in series on LI
1 Kohm
Maximum number of parallel devices connected on LI
1
Environmental class II Operating temperature -10 ÷ +40°C Humidity 0 ÷ 95% Dimensions (LxHxD) 76x151x20 mm (PCB only) 101x186x41 mm Weight 66 g 250 g
Table 1 – Technical specifications.
Version
Operating frequency (MHz)
GSM/GPRS/EDGE UMTS/HSPA
BGS-220K, BGS-220 850/900/1800/1900 N/A B3G-220K/EU, B3G-220/EU 900/1800 900/2100
Table 2 – Operating frequency.
8 Universal Cellular Communicator
Identification of parts
Numbers given in bold in this manual refer to th e main parts of the communic ator shown in figure 1 and 2, a nd the table on page 2.
Description of jumpers
Interface type between SPT (Supervised Premises Transceiver) and AS (Alarm System)
Proprietary interface
ATS (Alarm Transmission System) SINGLE P ATH
Alarm Transmission System performance SP4 for digital messages SP2 for vocal/text messages
Average transmission time D3 (20 s) D2 (60 s) Maximum transmission time M3 (60 s) M2 (120 s) Reporting time T4 (180 s) T2 (25 h) Substitution security S2 S0 Information security I3 I0
Table 3 – EN 50136-1:2012 and EN 50136-2:2013 specifications.
Jumper Position Description
PST oo Reserved (leave open). USB oo The communicator behaves as a USB Device (factory setting).
// The communicator behaves as a USB Host.
TMP oo Anti-tamper function enable d (fact ory setting).
// Anti-tamper function disabled.
UFC oo Future use. JP2
(versions with housing only)
No limit to communicator current draw (factory setting).
Communicator current draw limited to 230 mA.
! Backup battery required!
Table 4 – Description of jumpers.
220 Series 9
Description of indicator lights
The communicator is equipped with indicator lights (LED) which report the following information .
During initialisation, all LEDs light up for less than 1 second. During factory set tings rest ore, LEDs and are off while
LEDs and are on.
LED Colour Name Description
Green/yellow GSM signal strength Type of network for packet service (see table 6).
GSM signal strength (see table 7). Type of communication (see table 8).
Red Fault See table 9.
Yellow Line status On: the communicator has switched to the simulated PSTN.
Slow flashing: line occupied, voice message transmission.
G Green GSM network status Technical assistance LED. ACT Green USB On: Host.
Off: Device. Slow flashing: error. Fast flashing: activity.
Table 5 – Indicator LED.
LED Colour Type of network for packet service
Green GPRS or EGPRS Yellow WCDMA, HSDPA or unknown (3G version only).
Table 6 – Type of network for packet service.
GSM signal strength
Off Off No GSM signal. Off On Low GSM signal strength. On On High GSM signal strength.
Table 7 – GSM signal strength.
10 Universal Cellular Communicator
Fault LED
This LED is usually off. It flashes to indicate a fault. The communicator monitors faults in the order given in table 9. The most important fault status is indicated, with the respective number of flashes of the RED LED, as shown in the following table.
Type of communication
Slow flashing Slow flashing Initialisation: the LEDs flash until the communicator receives a GSM signal. Fast flashing Off SMS incoming: the LED flashes for a few seconds. Slow flashing Off Remote session: the LED may flash for a few seconds after the end of the session. Off Slow flashing Voice call: report s the commun icato r's voice call, NOT that o f the p anel to which it is
connected, if any.
Table 8 – Type of communication.
Priorities Description Flashes
1 (HIGH) Firmware problem (incorrect firmware): invalid data in external flash memory. 1 2 Power problems: the power voltage falls below 10V. 2 3 Battery problems: the battery voltage falls below 3.4V. 3 4 Factory PIN: the EN50136 option is enabled and the User, Installer or Level 4 PIN is that set in the
factory.
4
5 GSM module fault: the microprocessor is unable to communicate with the GSM module during the
initialisation sequence.
5
6 SIM problem: SIM card PIN check enabled. 6 7 GSM network problem: the radio module is unable to connect to the GSM network. 7 8 GPRS/HSP A network problem: the radio module is unable to connect to the GPRS/HSPA network. 8 9 Future use. 9 10 IP 1 receiver problem: initialisation failure; supervision failure; no ACK. 10 11 (LOW) IP 2 receiver problem: initialisation failure; supervision failure; no ACK. 11
Table 9 – Fault LED.
220 Series 11
Description of terminals
Terminals Description
- Ground: this terminal must be connected to the electrical system ground to protect the device against overvoltage on the telephone line and to satisfy safety requirements .
LI Internal telephone line: these terminals must be connected to the panel or other communications terminal. LE External telephone line: these terminals may be connected to the PSTN line. T1 Factory setting: output, PSTN fault. Programmable terminals: these terminal s can be progra mmed as
described below. — Open-collector outputs: these outputs can be activated by programmed events (automatic activation), SMS or by call recognition (remote activation); see “Output activation” for details. The maximum current draw per output is 100 mA. Inputs: these inputs send SMS or vo ice mes sages when activat ed.
T2 Factory setting: output, no cellular network. T3 Factory setting: input, interco nnection present. T4 Factory setting: output, tamper. T5 Factory setting: output, GSM fault. T6 Factory setting: output, Jamming.
M Earth: power negative and common terminals for the open-collecto r outputs.
+V Power supplied by panel 10.7 to 27.6 V_: make sure it is p rotecte d and curren t limited (Limite d Power Sou rce —
LPS) in conformity with EN 60950-1:2006 standard). To connect the power, use cable of no more than 3 metres length, and 0.75 mm² cross-section. For shorter cables, use appropriate cross-sections.
12 Universal Cellular Communicator
Installation
! Connect the power supply and telephone circuits after the communicator is mounted and connected to the building
ground circuit. Before fitting or removing the SIM card, make sure the communicator is NOT powered up.
The communicator shall be installed only by a QUALIFIED TECHNICIAN, indoors, in a safe, dry position, away from RF
transmitting equipment. Position the communicator for good GSM signal coverage. DO NOT route any cable over the circuit board. Do not use power cables which are more than 3 m long.
Installing the kit version
The kit version is composed of a board fo r mo unt ing inside a burglar alarm panel, pr eferably in a meta l enclos ure, and an ant en na for connecting to the board with a coaxial cable. In normal operation, the board, antenna and cable may generate electromagnetic fields and may disturb nearby electronic equipment which is not immune to such fields. We therefore recommend that the board be positioned as far away a s p oss ible from s uch equip ment and the an ten na b e mounte d to the enclosure's outer surface or far away from it, using the appropriate bracket. Route only a minimum amount of coaxial cable into the metal enclosure; gather any excess outside the enclosure.
To install the kit version, proceed as described below and in figure 3.
1. Open the panel.
2. Find a place inside the panel to mount the board, including its wiring.
3. Mount the 4 provided adhesive plastic mounts into holes 30 of the communicator, as shown in figure 3.
4. Secure the communicator inside the panel.
5. If the panel has a plastic housing, or if you want to place the antenna within 2 metres of the panel, for better GSM signal strength, mount bracket 27 in the des ired position, otherwise go to step 7.
6. Route the antenna cable through hole 26.
7. Position antenna 29 on the panel's metal housing or on bracket 27, so that the magnetic base adheres to the surface.
8. Route the antenna cable through an opening in the housing.
9. Connect the antenna cable to communicator connector 43.
10. Fit the TMP jumper to disable tamper detection.
11. Continue with the installation as described in paragraph “Power and testing” on page 14.
12. Close up the panel.
220 Series 13
Figure 3 – Installing the kit communicator: A) metal housing; B) communicator board; C) panel motherboard; D) adhesive plastic
mount; E) base of metal housing.
51
96
C
26
27
29
29
43B30
30
30
30
E
D
B
30
A
14 Universal Cellular Communicator
Installing the version with housing
The version with housing must be mounted to a wall with screws and plugs (not included) as described be low and shown in figure4.
1. Open the communicator: insert a flathead screwdriver into holes 33 and prise the cover off the base, than slide the cover upwards to separate it from the base completely.
2. If you wish to fit the optional battery LIB2A6, read the following steps, otherwise go to step 7.
3. Remove the electronic board: compress hooks 34 to release the board from the base.
4. Fit the battery as shown in figur e 4.
Make sure the silicon/graphite grommet 12 is in place.
5. Restore the board: first insert its left side under hooks 31, then press the right side gently down until it snaps into place.
6. Connect the battery to connector 22 after having powered the communicator up with terminals +V and M.
The communicator will NOT operate correctly if it is powered only by the battery when first switched on.
7. Mark the positions for the 8 base mounting holes and the position of hole 13 for the wall-tamper device.
8. Drill holes in the marked positions.
! Take care not to damage any wires or tubes running inside the wall.
9. Route the ducted cables in the wall through openings 35 or break out the tabs 32 to route the exposed cables into the housing.
10. Mount the base to the wall.
11. Continue with the installation as described in paragraph “Power and testing” on page 14.
12. Close the communicator: remove screw 7 from its parked position; slightly tilt the cover; approach the top of the cover to the
base; slide the cover downwards; press the bott om of the cover against the base until it snaps into place ; if necess ary, secure the cover to the base with screw 7 in hole 36.
Power and testing
1. Fit the SIM card into SIM holder 14 as shown by the arrows, with its conta cts facing downwards.
You must disable the SIM card's PIN before fitting it into the communicator.
We advise disabling call transfer on the SIM card.
2. Set the jumpers as required by your application (see “Description of jumpers” on page8).
3. Make the connections to terminal block 19 as describ ed in paragraph “Connection example” on page 18.
4. Power up the communicator: all LEDs will light up for 1 second, then LEDs and will stay on for a few seconds,
after which LED will flash 4 times to indicate that the User, Installer and Level 4 Installer PINs are those set at the factory.
5. Use the Console to change the PINs, as described in chapter “PC PROGRAMMING” on page 35, and enable the communicator.
6. Check the signal strength: make sure that at least LED turns on; if the LED is on, the signal strength is excellent .
If LEDs and are off, the signal is NOT strong enough: reposition the communicator or try installing the optional antenna ANT5-02 (versions with housing only) or ANT5-15, as described elsewhere.
220 Series 15
Figure 4 – Installing the communicator with housing.
The communicator complies with the EN 50136-2 standard and, for this reason, its access codes have to be set at the first
power up, by means of the Console, in this way the communicator functionality will be enabled. If you do not need the compliance with the EN 50136-2 and like to start working without the Console, please proceed as follows.
1. Make sure that the communicator settings are at default (read “Restore Factory Settings” on page38 to restore the default settings).
2. In sert the PST jumper.
3. Connect the communicator to the power.
4. Wait until the and LEDs switch off, then remove the PST jumper.
16 Universal Cellular Communicator
Installing the antenna ANT5-02
The ANT5-02 has greater gain than the communicator's integrated antenna in the version with housing, and can be mounted indoors within 2 meters of the communicator, to improve GSM reception, as described below and shown in figure 5.
Position the antenna to optimise GSM reception.
1. Break the tab closing hole 37.
2. Remove the electronic board: compress hooks 34 to release the board from the base.
3. Remove nut 24 and washer 38 from adapter cable 23.
4. Fit adapter cable connector 39 into hole 37, the secure it with nut 24: washer 38 is not required.
5. Connect adapter cable connector 40 to connector 43.
6. Restore the board: first insert its left side under hooks 31, then press the right side gently down until it snaps into place.
Make sure the adapter cable is routed as shown in figure 5.
7. Secure metal bracket 28 as desired with holes 41.
8. Route antenna connector 42 through hole 26 in the bracket.
9. Position antenna 29 on the bracket so that its magnetic base adheres to its surface.
10. Connect antenna connector 42 to adapter cable connector 39.
Figure 5 – Installing the antenna ANT5-02.
220 Series 17
Installing the antenna ANT5-15
The ANT5-15 has greater gain than the communicator's integrated antenna in the version with housing, and can be mounted outdoors within 15 m of the communicator, to improve GSM reception.
Refer to the installation instructions included with the ANT5-15 antenna.
Tamper detection
The version with housing of the communicator is equipped with a device which detects when the cover is opened and the communicator is removed from the wall (tampering). Tampering is reported by the Tamper event, to which actions can be associated (activate outputs, send voice, SMS or digital message) with the Console: the factory setting is that terminal T5 is floating (it is normally connected t o earth) in the event of tamper. Once you have programmed the function, close the cover and power up the communicator. After initialisation, open the cover and check that the communicator actually executes the actions programmed for the tamper detection.
18 Universal Cellular Communicator
Connection example
! Incorrect connections may result in FTC fault or improper operation. Inspect wiring and ensure connections are
correct before applying power. DO NOT route any wiring over circuit boards; maintain at least 1” (24.5 mm) separation. A minimum 1/4 ” (6.4 mm) separa ti on mu st be mainta in ed at al l p oin ts bet ween P ower L imite d wi ring an d all other Not-Power Limited wiring.
To ensure conformity with EN 50136-2, the communicator must be connected and programmed as described in paragraph
“Conformity with EN 50136-2:2013” on page55.
Figure 6 – Connection example: A) Communicator; B) disconnect the telephone line before servicing the unit; C) example
connection of terminal T1 programmed as open-collector output; D) power 10.7 - 27.6 V
_
; E) t erminals T1 , T2, T3, T4, T5 and T6 can be programmed as open-collector outputs or input lines; F) burglar alarm panel; G) connection to telephone line (PSTN); H) ground connection (obligatory).
220 Series 19
GENERAL DESCRIPTION
The communicator can communicate with central stations and send both SMS and voice messages; it can also simulate a PSTN line in case of malfunction (phone line failure) or substit ute of one comple tely in areas with GSM cov erage in which PS TN calls are not available.
IT can report alarms over the GPRS network, for reliable, fast communications with central stations equipped with a Sur-Gard System I, II, III, IV or 5 receiver. The performanc e of t he communicato r depen ds largely on the GSM coverage, an d it shou ld not be installed without having first checked the position of the antenna for best reception (the LED at least must be on).
The communicator has 6 terminals (T) which can be programmed as follows.
Due to the nature of the GSM ne twork, the communicator may be used solely for its intended purpose a nd NOT as a modem
for sending faxes or data or for remote assistance services.
Output which can be activated/deactivated remotely
(reserved manual) or used for reporting the following events:
Input for:
problem with PSTN line; activate voice dialer;problem with GSM network; activate SMS dialer;Fail To Communicate (FTC); activate digital dialer;IP receiver fault; cancel internal transmissions and delete phone queue;power failure; force communications to GSM.tamper;panel interconnectio n fault;radio disturbance detected (Jamming);antenna fault;cellular network fault.
20 Universal Cellular Communicator
Access levels
This paragraph describes how to access the communicators functions, according to EN50136 standard. If the EN50136 option is enabled (factory default; see “Options” on page41), the communicator can handle all four levels of user
access to its functions. The access levels are as follows. Level 1: access to function display, indications (LEDs used to report faults, GSM and PSTN status) and messages
(SMS, voice, etc.) available to all users without PIN; this level does not allow any programming.
Level 2 (normal user): access to communicator status information (e.g. use of the Console to display the status page,
programming options and events buffer). This level requires a PIN. Factory setting: 000000.
Level 3 (installer): access to configuration functions including addition, removal and replacement of components and other
operations which directly or indirectly affect the communicator's functions (e.g. upload/download programming options with the Console, display Status page and events buffer). This level requires a PIN. Factory setting: 111111.
If the EN50136 option is enabled, the installer must be authorised by the normal user.
Level 4 (level 4 installer): access to firmware updates and Status page display. This level requires a PIN.
Factory setting:222222.
The level 4 installer must be authorised by the installer.
To ensure compliance with EN 50136-2: 2013, the PINs for access to levels 2, 3 and 4 are 6 digit numbers.
220 Series 21
USB connector functions
The communicator has a USB A connector to enable it to work as a device, to connect it to a PC, or as host, to handle a USB key (see “Description of jumpers” on page 8).
To connect the communicator to a PC, you need a USB cable with A connectors at each end (hub cable). The USB interface has the following characteristics.
Conformity: USB 2.0.Full speed data: 12 Mbit/s.Max. length of cable: 5 m.Max. current in host mode: 500mA.Vout in Host mode: 5 V nominal.USB key file system: FA T32.
USB device
The USB interface will be an alternative to communications with the RS232 port (PC-Link). It will have the same functions as the RS232 and will be used with the Console to:
update the firmware (level 4 installer only);upload/download communicator opt ions and audio files (installer only; the normal user can only upload);upload the communicator's events buffer (installer and normal user only);check the communicator's status in real time (all users).
USB Host
Allows you to use a USB key for the following operations:
firmware updates;upload/download settings and audio files;export the events buff er;export the communicator's debug buffer (technical service only).
These functions are available only if the EN50136 option is disabled.
22 Universal Cellular Communicator
Power Monitor
The device can be powered in the following ways:
1. by the burglar alarm panel, equipped with a backup battery, in which case the communicator must operate at voltages in the range 10.7 to 27.6V.
2. by an external 12 V power supply, in which case t he power su pply must rec harge the commun icator's optional ba ckup batt ery (8 hours of operation following primary power outage).
In both cases, the battery ensures that the communic at or is still operational in case of power failure. The power and battery voltages are supervised so that the communicator can report the following events:
Power fault/restore event. Power fault/restore message (voice / SMS / message to t he IP receivers).
Since the device can operate with or without an external backup battery (without input current limitation), the following two scenarios correspond to a power failure.
Power voltage check
The power voltage will be supervised to detect problems. The voltage is checked every 100 ms. The following conditions apply to the device without external backup battery:
Power problem event: when the voltage drops below 10V (the PSTN interface is turned off).Power problem restore: when the voltag e rises above 12 V.Start Energy Save mode: when the voltage drops below 9V (the USB interface and the radio module are turned off).Quit Energy Save mode: when the voltage rises above 10 .7 V.
When the communicator is in Energy Save mode, the current draw does not exceed 175 mA. The maximum current
consumption, in Energy Save mode with battery connected and no action in progres s is around 70mA and is less than 150 mA during voice calls.
Battery voltage check
The battery voltage will be supervised to check for any faults and that the battery itself is present. The voltage is checked every 100 ms. The value is processed (mean of values) to eliminate peaks. The following conditions apply to the device with external backup battery:
Battery problem event: when the battery voltage drops below 3.4V.Battery problem restore: when the battery voltage rises above 3.7V.Start Energy Save mode: when the battery voltage drops below 3.2 V.Quit Energy Save mode: when the battery voltage rises above 3.4 V .Battery disconnected event: when the battery voltage drops below 2.0 V.Battery disconnected restore: when the battery voltage rises above 2.0 V.Battery overload event: when the battery voltage rises above 4.4 V.Battery overcharge restore: when the battery voltage drops below 4.3 V.
When the communicator is powered ONLY by the battery, you can NOT use the USB port.
220 Series 23
Internal events
Along with the external events (panel events decoded with the Contact ID / SIA protocols on the simulated PSTN line), the communicator also recognises the following events.
Event Description
Input 1 Event This occurs when terminal T1 is programmed as an input and the conditions for its
activation obtain (see “Inputs/Outputs” on page44).
Input 2 Event Like Input 1 Event but for terminal T2. Input 3 Event Like Input 1 Event but for terminal T3. Input 4 Event Like Input 1 Event but for terminal T4. Input 5 Event Like Input 1 Event but for terminal T5. Input 6 Event Like Input 1 Event but for terminal T6. Input 1 Restore This occurs when terminal T1 is programmed as an input, and returns to standby status
(see “Inputs/Outputs” on page44).
Input 2 Restore Like Input 1 Restore but for terminal T2. Input 3 Restore Like Input 1 Restore but for terminal T3. Input 4 Restore Like Input 1 Restore but for terminal T4. Input 5 Restore Like Input 1 Restore but for terminal T5. Input 6 Restore Like Input 1 Restore but for terminal T6. Mains Fault Happens when the power voltage (terminal +V) drops below 10V. Mains Fault Restore Happens when the power voltage (terminal +V) rises above 12 V. Battery Fault Happens when the battery voltage falls below 3.4V. Battery Restore Happens when the battery voltage rises above 3.7V. Panel Interconnection Fault Happens when the terminal programmed as the Panel Interconnection Present input
is activated (see “Inputs/Outputs” on page44).
Panel Interconnection Restore
Happens when the terminal programmed as the Panel Interconnection Present inpu t is deactivated (see “Inputs/Outputs” on page 44).
Cellular Receiver 1 Fault Happens when the communicator is NOT able to communicate with receiver 1:
initialisation failure, supervision failure or receiver does not respond (see “IP Receivers” on page 49).
Cellular Receiver 2 Fault Like Cellular Receiver 1 Fault but for receiver 2. Cellular Receiver 1 Restore Happens when the communicator is able to communicate with receiver 1: initialisation
successful, supervision successful or receiver responds (see “IP Receivers” on page 49).
Cellular Receiver 2 Restore Like Cellular Receiver 1 Restore but for receiver 2. PSTN Fault Happens when the voltage on terminals LE is less than 2.5 V for the set LE Failure
Timeout (sec) (see “Timeouts” on page 51).
PSTN Fault Restore Happens when the voltage on terminals LE is more than 2.5 V for the set LE Restore
Timeout (sec) (see “Timeouts” on page 51). Cellular Network Fault The communicator can NOT connect to the cellular data network. Cellular Network Restore The communicator can connect to the cellular data network. Tamper Event Happens when tamper detection is enabled (see “Description of jumpers” on page 8) and
the communicator is opened or removed from the wall (versions with housing only).
Table 10 – Description of events handled by communicator.
24 Universal Cellular Communicator
The installer can choose which protocol to use: Contact ID or SIA.
The selected protocol is also applied to event s generated by the panel and sent to the phone numbers with the IP Receiver
on GSM Path option enabled (see tableon page 39).
To each event associate d wi th the communicator's inp uts, a specific
Customer code can be assigned, while status events can be
assigned a unique user code. The communicator handles a queue of 32 internal events. When the queue is full, further events are ignored. The priority between internal and external events can be programmed by the in staller (see “Priorities” on page 42). For internal events, th e ti mes and manners in whic h they are s ent are handle d by the c ommunic ato rs: aft er a mess age is sent , th e
unit waits for at most 1.25 seconds for the receiver to acknowledge reception (ACK). The unit will try to send a message up to 4 times. Events are transmitted to the digital receiver (see “Communicator” on page 46).
Tamper Restore Happens when tamper detection is enabled (see “Description of jumpers” on page 8) and
the communicator is closed again or mounted to the wall (versions with housing only).
FTC Fault Happens when an action fails (voice call, SMS, digital message). FTC Restore Happens when the last action in the queue terminates successfully. Periodic Call/SMS Happens when programmed (see “SMS/Voice Calls” on page 46).
Event Description
Table 10 – Description of events handled by communicator.
220 Series 25
Operating Principles
The communicator can choose its primary channel (the factory setting is PSTN). It supplies the line and ringtone voltage for incoming calls and decodes dial tones (DTMF). The simulated PSTN line provides a backup for the burglar alarm panel or other terminal should the main PSTN line fail. Calls CANNOT be switched between PSTN and GSM, or vice-versa, while they are in progress. Operating priority (as programmed) determine s how the communicator handles SMS and vo ice messages, and calls with devices connected to terminals LI (for example, a burglar alarm panel).
The communicator is NOT able to decode pulse dialing.
To prevent undesired use of the simulated line via GSM, the device generates a double beep during voice calls. It does so after 5 minutes and every 30 seconds thereafter.
PSTN channel
If the voltage on the PSTN terminals (LE) falls below 2.5 V DC (± 20%) for 10 to 3600 se conds (progra mmable value), the devices connected to terminals LI are switched to the GSM network. When PSTN service is restored, the communicator switches back to the PSTN line, again after a programmable delay.
It is possible to force communications to the GSM/cellular data network, even when PSTN is present, by entering a
programmable prefix (factory setting “9999”) ahea d of the ph one n umber dialled by the panel (fo r further details , see Dialing Prefix in “PSTN/PTM” on page 51).
If the device is on the simulated GSM line for any reason, the prefix is deleted from the number (if present ).
Example: the communicator makes independent calls only on the GSM/cellular data network, and not on the PSTN line. All communications made on the external PSTN line (terminals LE) come from the line connected to terminals LI, and are not modified. It follows that the PSTN line connected to LE is not considered a communications channel pursuant to EN 50136.
GSM channel
This provides the devices connected to the LI terminals with a simulated line if GSM reception is detected. If there is no GSM coverage, it switches to PSTN.
Number dialled by
panel
Phone line
Number with IP Receiver
on GSM Path enabled
Effect
0123456789 PSTN None PSTN voice call to 0123456789. 99990123456789 PSTN 0123456789 Contact ID call on cellular data network. 99990123456789 PSTN None Voice or Contact ID call on GSM to 0123456789. 99990123456789 Simulated GSM 0123456789 Contact ID call on cellular data network. 99990123456789 Simulated GSM None Voice or Contact ID call on GSM to 0123456789.
26 Universal Cellular Communicator
Contact ID/SIA transmission sequence on cellular data network
If phone numbers (prefixes on the PTM page) have been entered on the Console, the communicator switches the calls to these numbers to the cellular data network.
When an event occurs, the burglar alarm panel engages the phone line.The dial tone is simulated.The burglar alarm panel dials the number of the ce ntral stat ion. Make s ure that the pane l ins erts at lea st a 1 second paus e or
checks for the dial tone before dialling the number.
The communicator sends the handshake tone required for Contact ID or SIA.After it receives the handshake, the panel transmits the alarm events.The communicator decodes and transforms the message into a data packet and sends it to the central station receiver via
the cellular data network.
The receiver recognises the event and sends an acknowledgement (kiss-off) to the communicator, which forwards the kiss-
off signal to the panel.
After the communicator has generated the kiss-off signal, if no other events are to be sent, the panel hangs up, or sends the
next event.
SMS dialer
In SMS dialer mode, one or more previously programmed numbers (up to 8 of the numbers in the Phonebook) are sent the SMS (max. length 70 characters), associat ed with the events listed in table 10 on page 23.
An SMS is sent when one of the above liste d events occurs, for which an SMS has been programmed and at leas t one number
has been assigned.
Voice dialer
In voice dialer mode, one or more previously programmed numbers (up to 8 of the numbers in the Phonebook) are sent up to 3 pre-recorded voice messages. Up to 150 voice messages can be recorded, of up to 6 seconds each. The messages can be associated with the events listed in table 10 on page 23.
A voice call is made when an event occurs for which a voice message has been programmed and which has at least one phone number. In this case, the communic at o r executes the procedure indicated below.
1. The communicator dials the number and makes the call via GSM.
2. The communicator checks that the number is not engaged and that there are no problems with the GSM network before
proceeding, otherwise it terminates the call and tries step 1 again, for the programmed number of times (Call attempts in par. “SMS/Voice Calls” on page46), after which it concludes the call cycle. If the event has been programmed to call multiple numbers, they are called in sequence. This prevents the system calling an occupied number several times in a few seconds.
3. The communicator waits up to 60 seconds for the called number to answer. If the number answers, it goes to step 4, otherwise it hangs up and tries step 1 again, for the programmed number of times (Call Attempts in par. “SMS/Voice Calls” on page 46), after which it concludes the call cycle.
4. The communicator plays the message for the channel in alarm: the call is terminated only after the message has been received or the called user presses
on his phone, if the Call Confirmation option is enabled (see “SMS/Voice Calls” on
page 46).
If multiple events requiring different messages to be sent to the same number have occurred, the messages are played in sequence, each for the programmed number of Repetitions (see “SMS/Voice Calls” on page 46), during a single call, to avoid calling the same number multiple times.
If, at the end of the call cycle, the input which activated the communicator is still in alarm, the above procedure is not repeated. The input which tripped the call cycle must first be deactivated and the n activated anew before a new cycle of calls is tripped.
220 Series 27
Priority handling
The communicator can:
forward panel voice messages via GSM;forward panel Contact ID messages on the GSM voice channel;send its own voice messages;send its own SMS;send its own digital messages (Contact ID/SIA) on the cellular data network;handle incoming SMS;send data packets for supervising communic ations with IP receivers.
The priorities of all the above actions can be set on the Console (see “Priorities” on page42). The following table shows the factory default priorities.
Factory operation
If the device is transmitting an event and another event of higher priority occurs, the communicator interrupts transmission of
the lower priority event and queues it.
After the higher priority event has been trans mitted, the communicator tries again to transmit the interrupted (queued) event.If several events of the same priority occur together, they are queued and transmitted in sequence.The communicator's voice messages have lower prio rity than pane l even ts: if a p anel event oc curs while the communic ator is
transmitting a voice message, the communicator hangs up and the panel takes over the line (pick up detected); after the event has been transmitted (hang up detected) the communicator tries again to transmit the interrupted (queued) message.
If the communicator's voice messages have higher priority and a panel event occurs while a communicat or voice message is
being sent, the communicator must provide the engaged signal to the panel and co ntinue transmitting its messages.
Communicator SMS have lower priority than panel messages and the communicator's voice messages, but an SMS cannot
be interrupted while it is being sent.
The lowest priority is given to data packet transmission for supervision of communications with the IP receivers.
N. Action Priorities
Programmable
on the Console
1 Forward panel voice/Contact ID messages on the GSM voice channel. 0 (HIGH) Yes 2 Send communicator digital messages (Contact ID/SIA) on the cellular data network. 1 Yes 3 Send communicat or voice messages/SMS. 2 Yes 4 Handle incoming SMS. 3 No 5 Supervision over the cellular data netwo rk . 4 (LOW) No
Table 11 – action priorities - factory settings.
28 Universal Cellular Communicator
Pay as you go balance check
If programmed on the Console (see “Pay As You Go Balance” on page 42), you can check your balance on the prepaid SIM card. Once enabled, the system can check the pay as you go balance in three ways:
1. On the Console (Status page, only via PC-Link or USB connection).
2. By SMS to request a response to the sender's number. The command must include the normal user PIN.
3. An SMS containing the service provider's pay as you go balance information is periodically sent to the first number in the Phonebook. For all service providers which support pay as you go balance check with network commands, the query string
can entered with the Console.
At the service provider's discretion, the prepaid SIM card pay as you go balance service may be suspended.
Panel Transmission Monitoring (PTM)
Constantly controlling communications with the panel (PTM function) enables the communicator to send calls via GSM if communications between the panel and the central station via the PSTN line fail. If programmed (on the Console, PSTN/PTM page), this function is only enabled when the PSTN line is connected to terminals LE and is present.
Pulse dialing dete ct ion is not supported.
When the PTM function activates, the PSTN fault event occurs.
The communicator checks the LE line and, once it has detected that the line is occupied by the panel, executes the following procedure:
it decodes the dialled number (DTMF);if the decoded number has PTM enabled, the communicator check for the Kiss-Off signal (it acknowledges the reception of
the event sent from the panel to the centra l station).
The panel must make the call immediately: the time between picking up and making the call, programmed on the panel, must be at least 2 seconds.
If the PTM All Numbers option is enabled (see “PSTN/PTM” on page51) the communicator will check for the kiss-off for all calls.
220 Series 29
Activating outputs
The communicator has 6 terminals (T1, T2, T3, T4, T5 and T6) which can be programmed as Inputs or Open-Collector Outputs. The Open Collector outputs can be activated automatically (when certain programmed events occur) or remote ly, by SMS or caller recognition using a preprogrammed number.
Automatic output activation/deactivation
The Open Collector outputs of the communicator may be activated automatically by the following events.
Panel interconnecti on fault: activated when the connection with the panel is not present.Jamming detect: the output is activ ated by detection of jamming (terminal T6, factory setting).Antenna fault: the output is activated when the antenna is missing or the antenna has limited function (ANT5-02 only).Tamper: the output is activated when tamper is detected (terminal T4, factory setting).PSTN fault: the output is activated when the PSTN malfunctions (terminal T1, factor y setting).GSM fault: the output is activated when the GSM fails, a SIM problem occurs, or there is no signal (terminal T5,
factory setting).
No cellular network: the output is activated when the data connection fails (terminal T2, factory setting).IP receiver fault: t he output is activated when communications with the IP receivers fail.Power fault: the output is activated when there is a power fault or failure.FTC fault: the output is activated when an event send fails.
An automatically activated OC output returns to standby when all the causes that tripped it are resolv ed, except fo r FTC fault,
in which case it returns to standby after a set delay (ON time).
Remote output activation/deactivation
The GSM connection must be present for the outputs to be remotely activate d/deactivated.
We recommend the device is programmed with the Black List Enabled (Options > Dial Options) and White list disabled (Phonebook) for the numbers you wish to use for this function. The number used to activate the outputs using Caller ID must NOT be concealed (it must NOT be a private number). When terminals T1, T2, T3, T4, T5 and T6 are programmed as outputs, they may be controlled remotely via SMS and Caller ID. The SMS is never saved to the device, but is deleted as soon as the command has been executed. To enable this function, the output must be configured as a Reserved Output.
The Open-Collector outputs can be programmed as Bistable or Monostable:
Bistable outputs are activated/deactivated with two separate commands;Monostable outputs stay active for the programmed Monostable Time On, after which they return to standby, or until
they are deactivated by SMS.
Each output can be programmed to return a confirm signal:
a previously programmed SMS, if the output was activated/de activated via SMS;a confirm ringtone, if Caller ID was used.
If Caller ID is used, the call hangs up automatically 12 seconds after the output is act i vated.
For further details on the Control String and User Code options used in the following paragraphs, refer to paragraphsInputs/Outputs” on page44 and “Options” on page41.
30 Universal Cellular Communicator
Bistable outputs
Open Collector outputs configure d to be bistable may be activated in two ways:
1. By sending an SMS consisting of the pound (#), the User Code, the Control String (Control String can not have initial blank spaces) and the characters =ON*, as follows:
#User Code*Control String=ON* (example: #123456*HOMELIGHT=ON*)
2. Using Caller ID: in this case, the output is activated without charge, since once the device has recognised the caller, it activates the output without accepting the call.
An OC output configured as bistable can ONLY be deactivated by an SMS composed of the pound (#), the User Code, the
Control String and the characters =OFF* using the following syntax:
#User Code*Control String=OFF* (example: #123456*HOMELIGHT=OFF*)
The 6 digit user code is factory set to 000000; to replace it, see “Changing the user code” on page32.
Monostable outputs
OC outputs configured as monostable can be activated in 2 ways: by SMS and using Caller ID.
SMS
Send an SMS composed of the pound (#), th e User Code, the Control S tring (Control String can not have initial blank spac es) and by the characters =ON*, =ON*TonU* or =OFF* using the following syntax:
#User Code*Control String=ON*
#User Code*Control String=ON*TonU*
#User Code*Control String=OFF*
The =ON*TonU* parameter sets the ON time from 1 to 8640 0 secon ds, with a res olutio n of 1 sec ond. Th e ON Time can be set by means of the Communicator's Console software. Ton is the required value and U is the unit in hours (H), minutes (M) and seconds (S), as shown in the following example:
To activate the output with an SMS us ing the programmed sett ings, remove the parameter TonU and leave the characters**.
(Example: #9876*HOMELIGHT=ON**). If the monostable output is programmed incorrectly, the output will be activated for the Monostable Time On set in the Console.
SMS Example Effect
#123456*HOMELIGHT=ON* Bistable activation. #123456*HOMELIGHT=ON** Activated as programmed. #123456*HOMELIGHT=ON*3600S* Active for 3600 seconds. #123456*HOMELIGHT=ON*50M* Active for 50 minutes. #123456*HOMELIGHT=ON*3600* Activated as programmed, the invalid ON time parameter is ignored. #123456*HOMELIGHT=ON*000S* Activated as programmed, the invalid ON time parameter is ignored. #123456*HOMELIGHT=OFF* Deactivated.
220 Series 31
Caller ID
The output is activated free of charge, since after it has recognised the caller, the device activates the output without answering the call.
Monostable OC outputs return to standby after the programmed Monostable Time On.
The Monostable Time On can be set from 1 second to 86400 seconds, with a 1 second resolution. The default User Code is 000000; if you wish to change it, please refer to “Changing the user code” on page 32.
32 Universal Cellular Communicator
SMS Programming
In addition to the processes described in the paragraph “Remote output activation/deactivation” on page29, it is also possible to carry out other remote procedures through the transmission of various SMS messages.
Changing the user code
The default user code is 000000; to c hange it, send an SMS message consisting of the characters #CUC followed by the current user code and the new user code between * characters, in accordance with the following formula:
#CUC*User code*New user code*
The device will send an SMS to confirm that the user code has changed.
The new user code must be 6 digits long (0-9).
Enabling/disabling remote programming
Remote programming allows you to operate the Console over a network. To set the communicator's parameters remotely, you must enable remote programming, either with the Console (see “Network Settings” on page 43), or with an SMS composed of the characters #ERA followed by the User Code and ON enclosed in * as follows:
#ERA*User code*ON*
To disable remote programming, send the following SMS:
#ERA*User code*OFF*
The device will confirm with an SMS.
Changing the installer code
The 6-digit installer code is used to access the remote programming interface (see “Installer Authentication” on page 41). The default installer code is 111111; to change it, send an SMS message consisting of the characters #CIC followed by the current Installer code and the new Installer code between * characters, in accordance with the following formula:
#CIC*Installer code*New installer code*
The new installer code must be 6 digits long (0-9).
If the EN50136 option is enabled, the installer must be authorised by the normal user for the installer code change to take effect.
The device will send an SMS to confirm that the installer code has changed.
Changing the level 4 installer code
The default level 4 installer code is 222222; to change it, send an SMS comp osed of the characters #CMC followed b y the current Level 4 Installer code and the new Level 4 Installer code enclosed between *, as follows:
#CMC*Level 4 installer code*New level 4 installer code*
The new level 4 installer code must be 6 digits long (0-9).
For the Level 4 installer code change to take eff ect, the Level 4 installer must be authorised by the installer.
The device will send an SMS to confirm that the level 4 installer code has changed.
220 Series 33
Pay as you go balance check
To check your pay as you go b alance with a n SMS, you can either use the Console (s ee “Pay As You Go Balance” on pa ge42) or send an SMS composed of the characters #CCC followed by * and the user code, as follows:
#CCC*User code*
or #ICCC followed by * and the installer code, as follows:
#ICCC*Installer code*
You will receive an SMS with the pay as you go balance.
At the GSM service provider's discretion, the prepaid SIM card pay as you go balance service may be suspended. If the EN50136 option is enabled, the installer must be authorised by the normal user for the command to work.
Checking the expiration date
To find out the expiration date of the SIM card with an SMS, send an SMS composed of the characters #EDC followed by * and user code, as follows:
#EDC*User code*
You will receive an SMS with the expiration date.
Updating the expiration date
To update the SIM card's expiration date with an SMS, send an SMS composed of the characters #EDU followed by *, the user code and the new date, as follows:
#EDU*User code*new date*
The date must have the format DD/MM/YYYY.
If an expiration date has NEVER been set on the Console, th e expiration time is set to 10:00 AM.
If a date and time of expiration have been set with the Console and you then change the expiration date with an SMS using the command #EDU, the expiration time is unchanged.
Checking the serial number
This command is used to check the communicator's serial number with an SMS composed of the characters #RID followed by * and the user code, as follows:
#RID*User code*
or #IRID followed by * and the installer code, as follows:
#IRID*Installer code*
The device will respond with the RID: 01234567.
Enabling the installer
To enable the installer to work with t he device, the user must sen d a SMS composed of #ENI followed by the User code as follows:
#ENI*User code*
The device will confirm with an SMS.
The installer must be enabled only if the EN 50136 option is enabled; if not, the installer is always enabled.
34 Universal Cellular Communicator
Disabling the installer
To disable the installer from working with the device, the user must send a SMS composed of #DSI followed by the User code as follows:
#DSI*User code*
The device will confirm with an SMS.
The installer is disabled automatically 12 hours after being enabled.
Disabling the installer also automatically disables the level 4 installer.
Enabling the level 4 installer
To enable the level 4 installer to work with th e device, the installer must sen d a SMS composed of #ENM followed by the Installer code as follows:
#ENM*Installer code*
The device will confirm with an SMS. The level 4 installer is automatically disabled after 12 hours.
Start a remote session
To start a remote communicator session, send an SMS composed of #SRS followed by the Console IP and the Console port between *, as follows:
#SRS*Console IP* Console port*
where: the Console IP if the public IP of the PC in the format “AAA.BBB.CCC.DDD” (e.g. 37.207.123.181) or host/domain name
format (Fully Qualified Domain Name, e.g. “my_name.dyndns.org”);
the Console port is the IP port in the format “NNNNN” (a 5 digit number in the range 1 to 65535).
You must set the router to which the Console's PC is connec ted to enable port forwarding fro m the Console port to TCP port
51004 (the port used locally by the Console, this is NOT editable): ask your network administrator or refer to the router's instructions.
The APN specified in the Console Network Settings page will be used, or the one programmed for Receiver 1 (IP Receivers page).
If no APN has been programmed (neith er in the Network Settings page nor in the IP Receivers page), the SMS must specify the connection as follows:
#SRS*Console IP*Console port*APN access point name*
In some cases, if the APN USERNAME (max 32 characters) and PASSWORD (max 32 characters) are set, the above string is sufficient to initiate a session, otherwise the string must be modified as follows:
#SRS*Console IP*Console port*APN access point name*User name*Password*
220 Series 35
PC PROGRAMMING
For the communicator to work properly, you must use a 32 kB or better SIM card.
To program the system with a PC, you need a PC-Link cable (not included), co nnected between connec tor 15 of the communicator and a PC COM port, and the Console (Figure 7). Take care to insert the PC-Link cable properly. Once the connection has been made, select the COM with Tools > Modem Manager Configuration. If you have a problem with communications, c heck the cable and the serial port settings.
Figure 7 – PC-Link cable connection: A) RS-232 female connector, solder side B) insert the PC-Link cable properly.
Alternatively, connect the communicator to a PC with a USB A-A ca ble (hub cable), see “USB connector functions” on page 21.
To install and run the Console, you mus t have admin rights on the PC; we also re commend that you chec k the firewall s ettings
if you encounter problems during the installation procedure. The Console can be downloaded from www.bentelsecurity.com.
1. Install the Console.
2. Run the Console.
3. Select the user name and enter the password to enter the session: the factory setting uses the username admin and the password is 1234.
4. Open the File menu and click on New Account to create a new account or open an account listed in the Start Page:
double click on the account to open it.
To change the Console's language, click on Tools > Edit Current User; select the language in the next page.
5
2
3
14
A
B
36 Universal Cellular Communicator
Description of the menus
File menuNew Account: Creates a new account and assigns the factory settings to all parameters.Account Group Maintenance: groups several accounts into a group.Recent Files: selects an existing account.  Exit: Exits the program. You will be prompted to save any changes made to the current installation.View menuStart P age: equivalent to clicking on the Start Page tab.Toolbar: opens the Account Group Maintenance field.  Operators Online: list of connected users.Open Accounts: list of saved accounts.
Communication Jobs: lists the communication sessions ; you can also click on .  Recent Activity: list of recent activity.Tools menuLanguage Manager: modif ies, imports/exports, creates new languages.Bentel Operating Security Software 4.0 operator Maintenance: in this window, the administrator can modify his
password and set the password for a user (with pos sible functional restrictions—Edit Operator Roles) for the Console.
Modem Manager Configuration: sets the type of connection: PCLINK or COM port.Edit Current Operator: see previous page for changing the Console language.Backup/Restore Database: sets the database management opt ions.Recycle Bin: select the account and delete it.Window menuClose All Tabs: closes all open account tabs.Start P age: equivalent to clicking on the Start Page tab.Help menuAbout BOSS: displays the Console versio n. End User License Agreement: displays the text of the license agreement.Updates: Check For Updates
Show Installed UpdatesManually Install Update.
Send Feedback: send a comment to the manufacturer
Description of icons
Global Upload: displays the communicator's settings on the PC. Global Download: once a new account has been programme d (or an existing ac count has bee n modified), sends the ne w
settings to the communicator.
Save: if you change the settings for the existing account, click on Save to save the new configuration. Connect Only. Communicate Tags. Upload Event Log. Clear all tags. Disconnect When Complete. Programming/Audio Import/Export. Select User: displays only information relating to the Normal User, Installer or Level4 Installer. Option Name Search: enter the name of the option to the left of the icon.
220 Series 37
Icons present on all programming pages.
Clear all tags for this group. Export. Restore all options to default. Restore all options to original.
Tag all for upload: select all page options for upload. Tag all for download: select all page options for download.
The following pages are available in the programming section.
Phonebook: the phonebook page. Options: options page.
Firmware Update: the icon only displays when the Level 4 Installer is enabled and is updating t he firmware in th is page
(see icon Select User).
Network Settings: connection settings page Inputs/Outputs: programs the communicator's inputs and outputs.
Communicator: communicator programming page.
IP Receivers: programs all IP receiver options. Voice Messages: voice message management page. PSTN/PTM: configures the PTM function. Event Log: configures the event buffer. Status: communicator monitoring page.
If you wish to configure a new account, go to File > New Account. To display the list of accounts in the database, select View > Start Page or click on Start Pa ge. In this section you can delete
or recall the configuration for a given account as follows:
1. Right click on the account name.
2. Select Open to load the data from the database or Delete to delete the account and all its settings from the database.
To load an account, you can simply double-click on the account name. You can also order the list alphabetically or by code by clicking on the header of the column in question. All settings are available on the following pages. This chapter describes in detail th e applicat ion's pages.
Depending on your level of access (Normal User, Installer or Level 4 Installer) the settings pages will display differently.
38 Universal Cellular Communicator
Programming/Audio Import/Export
Button opens a window with the following functions.
Restore Factory Settings
To restore the communicator's factory settings, proceed as follows.
1. Shut off power to the communicator.
2. Short pins 1 and 4 of the PC LINK 15 connector and restore power.
3. All LEDs will turn on, and after a few seconds the green ones will turn off to indicate that the factory restore is in progress.
4. You can now remove the short connection bet ween pins 1 and 4 of connector 15.
5. Once the procedure terminates, the LEDs will flash to indicate that the PINs have been restored to their values; the
other LEDs remain off.
Recorded voice messages are NOT deleted by the factory restore procedure. Voice messages can be deleted in the Console's
Voice Messages page. The factory restore procedure may NOT be executed if the communicator is ONLY powered by its backup battery; you must reconnect its primary power supply.
Export Programming: click on this button to export the current settings from the Console to a USB key.
Import Programming: click on this button to import a communicator's settings from a USB key to the Console; the
settings may be those previously exported from a Console running on another PC, or from a communicator.
Export Audio: click on this button to export the voice messages from the Console to a USB key.
Import Audio: click on this button to import the voice messages from a USB key to the Console; the messages may
be those previously exported from a Console running on another PC, or from a communicator.
220 Series 39
Phonebook
You can save up to 32 phone numbers in this page.
If the periodic pay as you go balance function has been progra mmed for the communicator's SIM card (see th e Options page)
the answering SMS is sent to phone number #1.
Label: enter an alphanumeric string of at most 16 characters.Phone Number: enter a phone number with the international dialing prefix in the format “+xxx” (e.g.: +39 for Italy). Up to
16 digits at most are allowed (the “+” counts as a character).
The numbers in the phonebook are used to activate outputs, for the SMS communicator, the voice communicator, the
IP receiver and for PTM (Panel Transmission Monitoring).
White List: enable or disable the White List option to enable the communicator to accept or refuse incoming calls.
The Communicator accepts incoming calls, forwarding them to the telephone devices connected to LI terminals (such as a burglar alarm control panel); this is possible only if LI is active as a simulated line via GSM. The way the White List works depends on whether the Black List Enabled option is enabled or not (see Options > Dialing Options); see the following table.
Activate Output: click on [+] to select the outputs (1 = T1, 2 = T2, 3 = T3, 4 = T4, 5 = T5 and 6 = T6) to activate when the
communicator receives a call from the number in question. This function is independent of the White List and Black List Enabled settings in Options > Dialing Options. To activate the output, Caller ID must be enabled, for the number in question.
To activate the output, set terminal T1, T2, T3, T4, T5 or T6 as Output and enable Reserved Ou tput option (see Inputs/
Outputs page).
Output Activation Confirmation: check this box to receive a ring tone to confirm activation of the output.
The ringtone will sound 1 minute after the output has been activated.
If the communicator is busy with another operation (for example, the GSM channel is busy with voice communications), the ringtone will not be sent.
PTM: enable this options to activate the “PTM” function for the number in question. Use this option to monitor the panel's
calls to a PSTN receiver's number (central station). Factory setting: disabled.
CID/SIA Event Conversion: enables sending of messages by voice or SMS, by decoding the panel's CID/SIA packets
(see table 12 on page 40).
Virtual Receiver on GSM Path: if CID/SIA Event Conversion is enabled and the option IP Receiver on GSM
Path is disabled, this function forces the communicator to simulate a receiver (the communicator sends a handshake and
kissoff to the panel).
IP Receiver on GSM Path: enables decoding of events transmitted by the panel to the phone number and the
transmission of events on the cellular network to IP receivers (central station).
White List Black List Enabled Mode
Disabled Disabled Accepts incoming calls from any number. Enabled Disabled Accepts incoming calls from any number. Disabled Enabled Refuses any incoming calls. Enabled Enabled Accept incoming calls only from numbers having an enabled White List
option, refuse call coming from all other numbers
40 Universal Cellular Communicator
PSTN/
GSM
1
Communication
protocol
2
CID/SIA
Event
Conversion
Virtual
Receiver on
GSM Path
IP Receiver
on GSM
Path
Effects
PSTN No effect Disabled No effect No effect The panel's voice and digital messages (SIA and
CID) are forwarded to PSTN.
PSTN SIA / Contact ID Enabled N o effect No effect The panel's voice and digital messages are
forwarded to PSTN. The digital messages are converted to voice or SMS messages (as set in the Communicator > CID/
SIA Converter page) and forwarded on GSM
3
.
GSM No effect Disabled Disabled Disabled The panel's voice messages are forwarded to
GSM
4
.
GSM Contact ID Enabled Disabled Disabled The panel's voice and digital messages (CID) are
forwarded to GSM
4
. The digital messages (CID) are converted to voice or SMS messages (as set in the Communicator > CID/SIA Converter page) and forwarded
on GSM
3
.
GSM SIA / Contact ID Enabled Enabled Disabled The digital messages (CID or SIA) are converted to
voice or SMS messages (as set in the Communicator > CID/SIA Converter page)
and forwarded on GSM
3
. The communicator simulates a receiver by supplying the handshake and kissoff messages.
GSM SIA / Contact ID Disabled Disabled Enabled The digital messages (CID/SIA) are decoded and
forwarded on the cellular data network to the IP receivers.
The communicator simulates a receiver by supplying the handshake and kissoff messages.
GSM SIA / Contact ID Enabled Disabled Enabled The digital messages (CID/SIA) are decoded and
forwarded on the cellular data network to the IP receivers. The communicator simulates a receiver by supplying the handshake and kissoff messages. The digital messages (CID or SIA) are converted to voice or SMS messages (as set in the Communicator > CID/SIA Converter page)
and forwarded on GSM
3
.
Table 12 – Effects of the CID/SIA Event Conversion, Virtual Receiver on GSM Path and IP Receiver on GSM
Path options on the communicator's operation.
1) Refers to the communications channel used by the commun icator.
2) See the Options page.
3) Only if the panel's communications protocol is compatible with that of the communicator.
4) SIA and CID messages may NOT be understood by the receivers due to distortion on the GSM network.
220 Series 41
Options
This page differs depending on the user's access level: normal user, installer, level 4 installer.
User Authentication
Installer Code Enabled: the normal user uses this option to enable the installer for programming the communicator.
The installer need only be enabled if the EN50136 option is enabled.
The installer is disabled automatically 12 hours after being enabled. Disabling the installer also automatically disables the level 4 installer.
User Code: enter the normal user code here (at most 6 digits), for use, among others, in remotely activating the outputs.
Factory setting: 000000.
Installer Authentication
Installer Code: enter the installer code here (6 digits). Factory setting: 111111.  Level 4 Installer Code Enabled: the installer can enable the level 4 installer code for communicator firmware updates
here.
This option is disabled if the EN50136 option is disabled.
EN50136: the installer can enable/disable the EN50136 option in this box.
To ensure conformity with EN 50136-2, the EN50136 option should NOT be disabled.
Level 4 Installer Authentication
Level 4 Installer Code: enter the level 4 installer code here (6 digits). This code gives access to firmware updates and
Status page display. F a ctory setting: 222222.
Dialing Options
This section configures certain aspects of the phone numbers. Dial Prefix: the number entered in this box is placed before any number dialled by the communicator in GSM Interface
mode. Enter the prefix (1 to 8 digits) or leave the field empty, if unused.
Digits to Remove: if the communicator is connected to a phone switchboard, the phone numbers (programmed in the
panel) must be preceded by the switchboard number (normally a single digit). Since the switchboard number is not necessary when calls are made to the GSM network, it must be removed from the number. Enter the number of digits that form the switchboard number (e.g. if switchboard number is 01, enter 2 in th e Digits to Remove option, as 2 numbe rs form the switchboard number).
The phone number must have at least two digits more than the number entered in Digi ts to Re move, otherwise th e engaged
tone is generated.
Example:
1. Set the Dial Prefix = 9999 and set Digits to Remove to 2 on the communicator.
2. Configure a voice call on the panel using the number 9999011234567890.
3. Activate the call on the panel.
4. The communicator will send the call to the number 1234567890.
If the Digits to Remove option is enabled and the panel calls a number which has CID/SIA Event Conversion enabled
(see Phonebook), the phone number in the phonebook must match the one programmed on the panel (including prefix), in order for the communicator to convert it.
42 Universal Cellular Communicator
Black List Enabled: if enabled, the communicator accepts ONLY calls from numbers whose White List option is
enabled (see “Phonebook” on page39).
The Black List function COMBINED with Activate Output on Caller ID delays call refusal by a few seconds. The
confirmation ring tone associated with Activate Output on Caller ID delays call refusal by a few seconds. If the call is refused immediately, the output has not been activated.
Tones: select the country of Communicator installation; the selected country will set adequately a series of parameters for
the proper working of the simulated telephone line.
Roaming Enabled : enables GSM roaming.
Priorities
This options allows you to configure some priorities on the communicator relating to alarm event transmission. Dialer / LI Priority: defines the priority of the communicator (send voice messages, SMS and digital messages to central
station receivers) and the LI (events transmitted by devices hooked up to the LI terminals, such as a burglar alarm panel).
Dialer Events Priority: sets the priority of the co mmunicator (e.g. 1:Rx; 2:Ring; 3:Digital Calls; 4:Voice Calls;
5:SMS).
Generic
This section sets the loudness of the GSM communicator's speaker and microphone. Speaker Volume: set the communicator's speaker volume: change this setting if the panel connected to terminals LI of the
communicator is unable to decode the DTMF commands.
Microphone Volume: set the communicator's microphone volume: change this setting if the user is unable to understand
the voice messages sent by the panel connected to terminals LI of the communicator or by the communicator itself.
A high microphone volume setting can corrupt the DTMF tones from devices connected to terminals LI, and make them
incomprehensible.
Enable Antenna Cut Detection : if enabled, the Antenna Fault event is tripped when the antenna is not present or in
short circuit.
Enable Battery Detection: if enabled, the Battery Fault event is tripped when battery faults are detected.
Automatic Clock Adjust
The options of this section is for the automatic synchronisation of the communicator's clock.
SIM Phone Number: enter the phone number of the SIM card in the communicator (up to 16 digits).Auto SMS: if enabled, the communicator updates the system date and time by sending an SMS to the number specified in
the SIM Phone Number option. Factory setting: enabled.
IP Clock Adjust: if enabled, the communicator gets the date and time from the IP receiver 1, when configured and
connected. Factory setting: enabled.
In order to ensure compliance with EN 50136-2, the Auto SMS and IP Clock Adjust options must be enabled.
Pay As You Go Balance
At the service provider's discretion, the prepaid SIM card pay as you go balance service may be suspended.
This section configures the system so that an SMS containing the service provider's pay as you go balance information is periodically sent to the first number in the Phonebook. Program the following options for a proper pay as you go balance request, depending on the service provider in question:
Enquiry Type: select the type of request (none, SMS, Call, Service C o mmand).Enquiry Number: telephone number to call or to which an SMS mess age should be sent in order to request cred it balance
information.
Balance Message: string used in the SMS requesting the balance using network commands.
220 Series 43
Enquiry Interval: enter the interval within which the p eriodic SMS is to be sent with the balance information (ifhandled by
the operator). The interval is composed of the following values: — Days, day of next send—select to send the next periodic SMS. The value runs from 0 to 364; — Hours, time of next send—select to send the next periodic SMS. The value runs from 0 to 23.
SIM Expiration
SIM Expiration Message: enables sending the SMS (user programmable) with the expiration data to the first number in
the phonebook.
SIM Expiration Date: once the expiration date is set, the message is sent 30, 15, 7, 6, 5, 4, 3, 2 and 1 days prior to the
expiry date itself. Click on Now to set the PC's time.
The SMS is sent once every programmed day: if it fails, no further attempt is done.
Protocol Settings
Handshake Repetition: set the number of handshakes generated by the communicator and sent to the panel connected
to terminals LI. Range: 1 to 4.
Communication protocol: select the protocol: Contact ID or SIA.
Depending on this setting, the communicator will decode CID or SIA events fro m the panel conn ected to the LI line; th e setting
must be the same for all numbers handled by the communicator. The installer must check that the operator (Wind, Tim, Vodafone, etc.) works reliably with CID (Contact ID) on the GSM network, due to issues with transmission quality.
Network Settings
This page is used for starting a session / programming remotely
Device ID: enter the Communicator's serial number you can find on the Communicator’s electronic board.  Remote Access: check this box to enable remote programming.Remote Access APN: access point name, up to 32 characters. This is generally supplied by the cellular network operator.Remote Access User Name: some operators require user authentication; enter the user name in this field. Remote Access Password: enter the password in this field.
See paragraph “Start a remote session” on page 34.
44 Universal Cellular Communicator
Inputs/Outputs
This page is used for setting the input/output modes, the output activation events, their standby polarity (NC or NO), the reserved outputs, and the remote activation SMS strings for the reserved outputs.
Input/output: double click on the input/output number to view the settings.Label: enter an alphanumeric string of at most 16 characters.I/O Type: in this column yo u can program terminals T1, T2, T3, T4, T5 and T6 for the following modes:
Input, select this mode to configure the terminal as an input line;Output, select this mode to configure the terminal as an open-collector output;
Polarity: this option is used to program the output/input standby status:
Normally Closed: the terminal is grounded (negative) when the input/output is at standby;Normally Open: the terminal is floating when the input/output is at sta ndby.
Output: if set as output, double click on [+] to display the column relating to the event to program for the output. Thecheck
mark indicates that the output in ques tion will be activated wh en the e vent occurs. Click on the b oxes to che ck/unchec k them.
Programming events for an output implies that certain boxes relating to the output are disabled.
Panel Interconnection Fault: if selected, the out put is activated when the panel is not present.Jamming Detect: if selected, the output will be activated if the device is subject to radio disturbance.Antenna Fault: if selected, the output is activat ed if t he antenna is not present or has limited function (only with ANT5-02).Tampers: if selected, the output will be activated when tampering is detected (opening the cover, removal from the wall).PSTN Fault: if selected, the output is activated if the external phone line fails (connected to the LE terminals).  GSM Fault: if selected, the output is activate d if GSM network coverage fails.No Cellular Network: if selected, the output is activated when problems occur with the cellular network connection.IP Receiver Fail: if selected, the output is activated whenever a problem occurs with the IP receiver.FTC Fault: if selected, the output is activated when a phone action does NOT terminate successfully and returns to
standby when the most recent phone action terminates successfully.
Power Fault: if selected, the output is activated when a power problem is detected.Reserved Output: if selected the output may be activated by Caller ID or SMS.
If the Reserved Output option is enabled, all other options are disabled.
Control S tring: in this optio n, enter the string (ma ximum 16 alphanumeric charac ters) to be s ent by SMS when yo u wish t o
activate/deactivate the corresponding output remotely. This function is available even if Caller ID is not enabled.
Activation Confirmation: select the type of confirmation you want to receive when the output is activated: none, Ring,
SMS (NOT available when the Control S tring option is left blank) and Ring + SMS. If the output is activated by an SMS,
the activation confirmation will be sent by SMS (see table below).
SETTINGS EFFECTS
Black List
Enabled
White List
Activation
Confirmation
Call Forwarded
(only if the communicator is switched to GSM)
Confirmation
Ring
Disabled Disabled None YES NO Disabled Disabled Ring NO YES Disabled Enabled None YES NO Disabled Enabled Ring NO YES Enabled Disabled None NO NO Enabled Disabled Ring NO YES Enabled Enabled None YES NO Enabled Enabled Ring NO YES
220 Series 45
Type: normally the outputs, when activated, remain so until a deactivation command is received (Bistable), at which point
the output will revert to its standby status. If you wish the output to return to standby automatically after a set period of time, select the option Monostable and set this time in the option Monostable Time ON next to it.
Monostable Time ON: enter a value in seconds (1 to 86400 in 1 second steps) to indicate the time for which the output,
if monostable, remains active before returning to standby.
Input
When a T1, T2, T3, T4, T5 or T6 terminal is configured as an input, it can be programmed as Normally Open or Normally Closed (see Polarity). The input is polled at least every 30 ms and, if its state remains stable for more than 300 ms, Input 1 Event is generated (for terminal T1).
The following options are available when programming the inputs: Panel Interconnection Present: if enabled, deactivation of the input generates the Panel Interconnection Fault
event and activating the input generates the Panel Interconnection Restore event.
Dialer Block: if enabled, activating the input blocks the communicator and deletes thequeue.  Force Communication on Simulated Line: if enabled, activating the input switches from PSTN to GSM.
46 Universal Cellular Communicator
Communicator
This page configures the events transmitted by the communicator.
SMS/Voice Calls
Call Options
Call All Numbers: select this option to call all numbers set for a given event.
You can select: Voice Calls, CID: Over GSM, Voice Calls and CID: Over GSM and Disabled. If this option is not selected, thecommunicator terminates the cycle of calls as soon one of them terminates successfully.
Call Confirmation: select this option to have the dialer wait for the remot e user to c onfirm recept ion of t he voice mess age,
otherwise the dialer will try sending the voice message again; the remote user can confirm by pressing
on his phone
(for tone dialling phones only).
While listing to a voice message, pressing on the phone keypad blocks both the current call and any queued calls as well.
In some cases the dialer may interpret the response of answerphones, GSM operator courtesy messages and so on, so we recommend leaving Call Confirmation enabled.
Repeat Call: this option is used to enter the number of attempts to be performed (up to a maximum of 8) if the call is not
successful.
Repetitions: enter the number of times the voice message is to be repeated (up to 8) when the called number answers. Periodic SMS and Voice
Periodic SMS/Call Send Interval: set the interval (Days and Hours) between two Periodic Call/SMS events.
Range: 0 to 365 days and 0 to 23 hours.
Periodic SMS /Call First Send: select the date and time for sending the first Periodic Call/SMS event.
The 24hr/12hr button allows you to select the time display format: 12 hour or 24 hour. The Now button sets the PC's current time.
In order to ensure conformity with EN 50136-2, the Periodic SMS/Call First Send time must be set to 1 day, and this
function may not be modified. Factory setting: 1 day. To set the options for Periodic SMS/Call First Send, enter the SIM Phone Number and enable Automatic Clock Adjust options inthe Options page.
Ring only for periodic event: with this option enabled, the system sends a 5 s ring tone instead of a periodic voice
message.
Phone Number Use
This table specifies which numbers in the Phonebook are to be used for sending SMS (SMS Phone Numbers) and voice messages (Voice Dialer Phone Numbers): you can choose up to 8 numbers for each option.
Events—Actions
This table specifies, for each even t handled by the c ommunicator, the voice or SMS messages to send to the numbers specified in the table Phone Number Use.
Label: this column lists the events for which a voice or SMS message is to be sent.
Input 1 Event (or 2, 3, 4, 5, 6) and Input 1 Restore (or 2, 3, 4, 5, 6) only occurs if terminal T1 (or T2, T3, T4, T5, T6) is
configured as an input (see Inputs/Outputs).
Te lephone Numbers: select the numbers to which the event is to send a voice message.
The phone numbers are those selected in the line Voice Dialer Phone Numbers.
220 Series 47
V oice Messages: select the voice messages to be sent in response to the event: you ca n select up to three voic e messages
per event (First Message, Second Message and Third Message); cl ick on [...] to browse the list of messages; you can select a pre-recorded message (see Voice Messages) or record a new one, or open a .wav file on the PC.
SMS Te l. Numbers: select the numbers to which an SMS is to be sent.
The phone numbers are those selected in the line SMS Phone Numbers.
SMS T e xt: enter the text to be sent when the event occurs (up to 70 characte rs).
Central Station Calls
The following options is related to digital event reporting to the central station.
Periodic Call
Periodic Test Transmission Interval: set the interval (Days and Hours) between two Periodic Test Transmissio ns
events. Range: 0 to 365 days and 0 to 23 hours.
Periodic Test Transmission First Send: set the date and time of the first Periodic Test Transmission event.
The 24hr/12hr button allows you to select the time display format: 12 hour or 24 hour. The Now button sets the PC's current time.
SIA Date/Time on SIA packet: if enabled, the SIA packet will include the date and time. Phone Number Use
This table specifies which numbers in the Phonebook are to be used for sending digital messages, when Channel Type is set to CID: Over GSM: up to 8 numbers can be set.
When you select Channel Type, CID/SIA: over Data Network, the events are transmitted to the IP receivers indicated
in the IP Receivers page.
Events—Actions
This table specifies, for each event handled by the communicator, the digital messages to send to the numbers specified in the table Phone Number Use.
Label: this column lists the events for which a digital message is to be sent.Customer code: enter the user code (4 hex characters).
You can set a different Customer code for each Input Event, or a single Customer code for all other events.
DO NOT use the character “A” for Contact ID.
Contact ID Identifier: enter the Contact ID the communicator is to send for the event.
The communicator also sends the qualifier 1 when the event occurs and the qualifier 3 when it terminates, as required by the
Contact ID protocol.
Event SIA Identifier: enter the SIA code the communicator is to send when the event OCCURS.  Restore SIA Identifier: enter the SIA code the communicator is to send when the event TERMINATES.Channel Type: select CID: Over GSM to send the event with the Contact ID protocol using a voice call on GSM; select
CID/SIA: over Data to send the event with the Contact ID or SIA protocol on the cellular network (the protocol will be the one selected in the Communication Protocol option in the Options page).
Event Enabled: select Disabled to NOT send the event; select Send Activation to send ONLY the event's occurrence;
select Send Restoral to send ONLY the event's restoral; select Send Activation and Restoral to send both.
48 Universal Cellular Communicator
Telephone Numbers: select the numbers to which the event is to send the digital message, when you have selected Channel Type, CID: Over GSM.
When you select Channel Type, CID/SIA: over Data Network, the events are transmitted to the IP receivers indicated
in the IP Receivers page. The phone numbers are those selected in the Phone Number Use table.
CID/SIA Converter
If the communicator detects that the panel connected to the LI terminals is dialing a number f rom the Phonebook with the option CID/SIA Event Conversion enabled, it converts the panel's Contact ID or SIA message into a voice or SMS message,
as indicated in this page.
Phone Number Use
This table specifies which numbers in the Phonebook are to be used for sending SMS (SMS Phone Numbers) and voice messages (Voice Dialer Phone Numbers): you can choose up to 8 numbers for each option.
EventsActions
Label: this column lists the events for which a voice or SMS message is to be sent.Contact ID Identifier: set whether the event to be converted is an Activation or Restore; set the type of event
(e.g. 130 - Burglary); select the partition of the event; select the zone of the event.
This option is considered only if Contact ID has been selected as Communication Protocol in the Options page.
Event SIA Identifier: enter the SIA event identifier to be converted.
This option is considered only if SIA has been selected as Communication Protocol in the Options page.
SMS Te l. Numbers: select the numbers to which an SMS must be sent.
The phone numbers are those selected in the line SMS Phone Numbers.
SMS T e xt: enter the message to be sent when the event occurs (up to 70 characters).Voice Messages: select the voice messages to be sent when the event occurs: you can select up to three voice messages
for each event (First Message, Second Message and Third Message); click on [...] to brows e the list of mess ages; yo u can select a pre-recorded message (see Voice Messages) or record a new one, or open a .wav file on the PC.
Te lephone Numbers: select the numbers to which the event is to send a voice message.
The phone numbers are those selected in the line Voice Dialer Phone Numbers.
220 Series 49
IP Receivers
This page sets the options relating to the communicator's connection with Sur-Gard System IP receivers I, II, III, IV and 5.
Given possible delays in transmission on the cellular data network, depending on the activity of the network operator,
we recommend programming as high as possible the number of call attempts on the panel, and also setting a backup phone number which will send the alarms via GSM rather than cellular data network.
The communicator does NOT support the shuntdown command by Sur-Gard receivers.
Receiver Options
Fibro Account #: enter the account number for the Fibro p rotoc ol: when t ransmitt ing ev ent s to IP receivers, th e Cont act I D
and SIA are wrapped in the Fibro protocol and this requires its own account number to identify the account which is sending the events. Contact your central station for details. Factory setting: 0000FFFFFF.
You must assign a different account number to each communicator which transmits events to a given receiver.
DNIS: the communicator transmits the DNIS code inside the Fibro packet to enable the receiver to identify the device (hex
numbers from 00000 to FFFFF).
Encryption Enabled: if enabled the communicator encrypts all communications with the IP receivers to increase the
security of its data transmissions.
Hold ACK in memory timeout: sets how long an IP receiver ACK (acknowledge) is kept in memory . Within this period of
time, if the communicator detects that the panel is attempting again to send a message to the IP receiver and the latter acknowledges it (ACK), the communicator confirms reception directly to the panel with a kiss-off signal, without sending the message again to the IP receiver. If set to 0 (factory setting) ACK's are not held in memory. It is worth setting a value greater than 0 when the panel attempts to trans mit each call on ly onc e an d does not manage t o receive t he ACK from t he IP rec eiver on time. Range: 0 to 15 minutes. Factory set ting: 0.
Receiver 1
Receiver functionality mode: select Primary (receiver 1 is enabled) or Not Used (receiver 1 is disabled, the
programming of receiver 2 will be ignored, CID/SIA event transmission is disabled).
Cellular Receiver 1 Address: enter the receiver's IP address. The address can be entered in the numeric format
(e.g. 192.168.0.101) or host and domain format (Fully Qualified Domain Name, e.g., host_name.domain_name.com).
Receiver 1 Remote Port: ent er the UDP port receiver 1 is listening to. Range: 1 to 65535. Factory setting: 3061.Receiver 1 Local Port: for each receiver, the communicator uses a different UDP port. Range: 0 to 65535. If the local port is
0, the communicator uses a random port number in the range 1-65535. Factory setting: 3060 (3065 for receiver 2).
Main Receiver APN: enter the Access Point name. This is generally supplied by the cellular network operator.
Make sure the APN is correct for access to the cellular data network, otherwise certain fu nctions may be limit ed (contact your
phone operator for details).
Main Receiver User Name: some operators require communication authentication; enter the user name in this field if
necessary.
Main Receiver Password: some operators require communication authentication; enter the password in this field if
necessary.
Supervision 1 Enabled: if enabled, the communicator supervises communications with the receiver.
The supervision messages are not sent during voice calls (on GSM).
50 Universal Cellular Communicator
Supervision Time 1: set the supervisio n ti me. Range: 60 to 65535 s, in 1 s steps.
In order to ensure conformity with EN 50136-2 supervision must b e enabled and the Su pervision Ti me must be no more tha n
3 minutes.
Receiver 2 The options for Receiver 2 are the same as those for Receiver 1, except for the differences described below.
If Receiver functionality mode for receiver 1 is Not Used, you can NOT s et the options for receiver 2: tran smission of CID/
SIA events to the central station is disabled.
Receiver functionality mode: if Receiver functionality mode for receiver 1 is Primary, receiver 2 may be:Not Used, receiver 2 is disabled, th e communicator s ends the CID/SIA to rec eiver 1 only (this mo de is called “single mode”);Backup, the communicator sends the CI D/SIA me ssa ges to receiv er 1 a nd, sh ould it not be o peratio nal or reac hable, s ends
them to receiver 2 (this mode is called “Main + Backup”);
Redundant, the communicator sends the CID/SIA to both receiver 1 and receiver 2 simultaneously and sends the ACK
(confirmation of reception) to the panel only if both receivers confirm reception (this mode is called “Redundant”).
Voice Messages
This page enables you to record and play back voice messages: refer to “SMS/Voice Calls” on page46, for how to associate messages to events.
The voice messages can be recorded with a microphone connected to the PC, you can load pre-recorded messages from the PC (hard disk, LAN, USB key, etc.) or you can import voice messages from another communicator, as described in paragraph “Programming/Audio Import/E xp o rt ” on page 38”.
The Console can import all type of audio files in the WAVE format (.WAV).
Play button: press this button to play back a voice message. Record button: press this button to start recording a new voice message. Stop button: press this button to stop playing back or recording the current voice message. Pause button: press this button to pause playing bac k or recording the current voice message.
Clear button: press this button to delete a voice message saved in the communicator. Open button: press this button to load a voice messag e from a PC resource (hard disk, LAN, etc.). Save button: press this button to save a voice messa ge to a PC resource (hard disk, LAN, etc.).
While a message is being recorded, a progress bar indicates t he duration so far.
220 Series 51
PSTN/PTM
This page relates to the PSTN line and the PTM function (Panel Transmission Monitoring). The PTM function enables the communicator to forward calls on the GSM channel if communications between the panel and the receiver on the PSTN line fail.
After 5 minutes of use of the GSM line, the communicator will start using the PSTN line again for forwarding panel calls.
The PTM function considers communication to have failed when:
it does not detect dialing, if th e Check Dialing option is enabled (it checks that a number is actually dialled);it does not detect the kiss-off (the signal sent from the receiver when a communication terminates successfully).
If the PTM All Numbers option is enabled, PTM is executed when the panel dials any number, otherwise it only monitors the dialling of numbers which have the PTM option enabled in the Phonebook.
Calls are forwarded on the GSM channel when the PTM Max Errors Before Takeover setting is reached.
Primary Path
Primary Communication Path: if you set PSTN, the communicator uses the PSTN line as its primary channel and
switches to GSM only when the PSTN fails or when the PTM function trips; if you select GSM, the communicator uses ONLY GSM.
Timeouts
LE Failure Timeout (sec): enter a time (10 to 360 0 secon ds) f or whic h t he phon e line on the LE terminals can be absent
before the PSTN Fault event occurs.
If any phone devices are connected to the LI terminals, this ti me may increase up to a maximum of approx. 60 s.
LE Restore Timeout (se c): enter a time (10 to 3600 seconds) for which the phone line on the LE terminals must be
present before the PSTN Fault Restore event occurs.
To ensure conformity with EN 50136-2, th e LE Restor e Timeout (sec) option should not be modified. Factory setting: 10 s.
PTM
PTM Max Errors Before Takeover: the communicator switches to GSM when it detects t his number of failed attempts.
Range: 1 to 4, 0 disables the option. Factory setting: 0 (disabled).
PTM All Numbers: if enabled, PTM is executed when the panel dials any number, otherwise it only monitors the dialling
of numbers which have the PTM option enabled in the Phonebook.
The PTM Max Errors Before Takeover option must be non-zero before you can modify the PTM All Numbers setting.
Check Dialing: if enabled, the communicator considers a off-hook followed by a on -hook without any number being dialled
by the device connected to the LI terminals to be a failure. Factory setting: disabled.
The PTM Max Errors Before Takeover option must be non-zero before you can modify the Check Dialing option.
Generic
Dialing Prefix: when the communica tor detects a number b eing dialled with the pr efix in this setting, it send s the call to the
GSM channel, to the phone num ber without the digits indicated in this option, even if the PSTN in available. Factory setting:
9999.
52 Universal Cellular Communicator
Event Log
The Event Log page displays the events logged by the communicator. The communicator can save up to 2048 events: when the buffer is full, each new event overwrites the oldest, which is thus lost. Each event indicates the date and time at which it occurred.
Symbols on the Event Buffer bar
Click on this icon to load the new events the next time a Global Upload or Communicate Tags is run. Click on this icon to cancel the selection of events in the event buffer. Click on this icon to open a window for saving an .XML file of the events loaded in the Event Log page.
The .XML file can be viewed with Excel or a compatible application.
Click on this icon to display the events in relation to the criteria indicated in the Events In and With Text options.
 Events In: select the events you wish to view: All Events, Today, Last 7 Days, Last 14 Days, Last 30 Days, Last
Year or Custom. Select Custom to set a specific period of time.
With Text : only events containing the specified text will display.
Firmware Update
Only the level 4 installer, when enabled by the installer, can run firmware updates.
The Firmware Update page updates the communicator's firmware, both locally (PC-Link or USB) and remotely (cellular data network). Click on Select Firmware File to select the update file. If the firmware update does not terminate successfully, the communicator will continue using the old version.
The name of the firmware file has the format FWxxyyzz.bin where:
FW identifies the file as firmware;xx is the higher revision number;yy is the lower revision number;zz is the test revision number;
.bin is the extension for a binary file.
220 Series 53
Status
This page gives a range of information about the communicator, as indicated below. When you select the Status page, the Console automatically displays the Communicate Tags window to establish
communications with the communicator; once it is, the Status page updates every 5 seconds
Device Information
The Device Details box shows information which may be requested by technical assistance. The Network Status box shows information relating to the GSM network, as given below.
GSM Provider Name: indicates the name of the mobile phone operator.  GSM Signal Strength: gives the strength of the GSM signal.  Cellular: the type of network.Best Operator : when no SIM is in the communicator, it shows the mobile operator with t he best signal strength.Last Credit Received: shows the SIM's credit updated to the last request made with the Request for PayAsYouGo
Balance button or as programmed in the Pay As You Go Balance section of Options page.
Last Credit Date/Time: shows the date and time of the last credit update.Request for PayAsYouGo Balance: press th is button to display the residual credit of the communicator's SIM card.
This function is only available with the local connection (PC-LINK or USB) and if the Pay As You Go Balance options in the
Options page have been set properly.
GSM
Main board
LED Normal operation Malfunction
GSM ready Green: the GSM network is available and the
communicator is operating.
Red: the communicator is not yet ready.
Radio ON Green: the radio module is on. Red: the radio module is off. SIM OK Green: the SIM is properly functioning. Red: there is a problem with the SIM card: SIM not
present, SIM expired, PIN enabled on SIM.
Carrier OK Green: the operator is connected. Red: the operator has not been connected. Signal OK Green: the signal strength is above the required
minimum.
Red: signal too low or no signal.
LED Normal operation Malfunction
Power OK Green: main power (+V terminal) is above the
minimum threshold.
Red: main power (+V terminal) is less than 10 V.
Battery OK Green: the communicator's battery (if any) is
charged.
Red: the battery voltage is less than 3.4 V.
PSTN OK Green: the PSTN line (connected to the
communicator's LE terminals) is available.
Red: the voltage on the LE terminals is less than
2.5 V.
No Jamming Green: no jamming. Red: the communicator's function is being jammed
(sabotage).
Antenna OK Green: the antenna ANT5-02 is connected and
working properly.
Red: the antenna ANT5-02 is connected but NOT working OK (wire cut).
54 Universal Cellular Communicator
Call
Incoming Call: orange—the communicator is receiving a call.Call In Progress: green—the communicator is engaged with a call.  Outgoing Call: orange—the communicator is making a call.Radio Initializing: green—the radio is initialising.
Passthrough: not supported.
Receiver 1
Status:  grey: the options for receive r 1 have NOT been programmed;  orange: receiver 1 is connected but NOT initialised;  red: the options for receiver 1 have been programmed but the receiver is not initialised, has disconnected due to a problem,
is unable to connect or initialisation has failed;
green: receiver 1 is initialised and connected.Cellular Connection: green—the communicator is transmitting messages to receiver 1.
Receiver 2
Status: as for Receiver 1 but for re c ei ve r 2.Cellular Connection: green—the communicator is transmitting messages to receiver 2.
220 Series 55
APPENDIX
Conformity with EN 50136-2:2013
To be compliant with EN50136-2:2013, the communicator must be configured and connected to a burglary alarm panel in one of the two following ways (A and B) only:
A) PSTN connection (the panel must monitor the receiver's response directly via PSTN)
PSTN: The communicator's LI terminals are co nnected to the panel's external phone line terminals.Terminal T4, configured as the Tamper output, is connected to the panel input (models with plastic housing only).Terminal T5, configured as the GSM Fault output, is connected to the panel input. Terminal T3 configured as Interconnection Present, is connected to the panel signal, to report that the panel is present,
or phone line present signal.
Terminal T6, configured as IP Receiver Communications Failure, is connected to the panel's Jamming input.
In the communicator's programming page IP Receiversspecify an IP receiver.
B) no PSTN
Terminal T4, configured as the T amper + Jamming ou tput, is conn ected to the panel input (models with plastic h ousing o nly). Terminal T5, configured as the GSM Fault output, is connected to the panel input. Terminal T1, configured as the Alarm/Tamper input, is connected to the panel's intrusion alarm/tamper output.
Input 1 Event is used to send the intrusion alarm code.
Terminal T2, configured as an input, is connected to the panel's fault output.
Input 2 Event is used to send the fault code.
Terminal T6, configured as IP Receiver Communications Failure, is connected to the panel's input. Terminal T3 configured as Interconnection Present, is connected to the panel signal, to report that the panel is present.The communicator's earth terminal must be connected to a panel input, to detect the connection between the panel and the
communicator.
In the communicator page Central S t ation Calls, fo r the two events Input 1 Event and Input 2 Event, set a Customer
Code and set Channel Type to CID/SIA: over Data Network. In the IP Receivers page, specify an IP receiver.
56 Universal Cellular Communicator
See the following tables.
The following must be configured: an event for sending the Alarm/ Tamper Contact ID, in case of activation of input 1, and an
event for sending the Fault Contact ID in case of activation of input 2.
Communicator Panel
LI

LE
T1: PSTN Fault output T2: No Cellular Network output
Factory setting
T3: Interconnection Pres ent
LE Detection output
T4: Tamper output
Communicator Tamper input
T5: GSM Fault output
GSM Fault input
T6: IP Receiver Communications Failure output
IP Receiver Communications Failure input
Table 13 – Connection scheme A: simulated PSTN.
Communicator Panel
Factory setting
T1: Alarm/Tamper input
Alarm/Tamper output
T2: Fault input
Fault output
T3: Interconnection Pres ent
Interconnection Present input
T4: Tamper + Jamming output
Communicator Tamper input
T5: GSM Fault output
GSM Fault input
T6: IP Receiver Communications Failure output
IP Receiver Communications Failure input
Earth terminal
Earth terminal
Table 14 – Connection scheme B: without simulated PSTN.
220 Series 57
Operations with the USB key
The USB can ONLY be used if the communicator is in USB Host mode (see “Description of jumpers” on page 8) and the
EN50136 option is disabled (see “Options” on page41).
The USB key allows you to:
update the communicator's firmware;export/import the communicator's settings;export/import the communicator's voice messages;export the communicator's event buffer.
When a USB key is inserted into the communicat or's USB port, the following folders are created (marked with the symbol ).
Figure 8 – File structure of a USB key used with the communicator.
58 Universal Cellular Communicator
SSSSSSSS represents the communicator's serial number (8 hex digits), so that a s ingle USB key can h old data for several diff erent
communicators: each communicator will read/write to its own folder. When a USB key is inserted into the communicator, the following procedure is executed:
1. Firmware update, if a valid firmware is in folder B_FW;
2. Communicator settings file export, if the file export.txt is in folder B_PROG;
3. Communicator settings file import, if the file import.txt is in folder B_PROG;
4. Communicator voice message export, if the file export.txt is in folder B_AUDIO;
5. Communicator voice message import, if the file import.txt is in folder B_AUDIO;
6. Communicator event buffer export, if the file log.txt is in folder B_LOG;
Firmware Update
This operation updates the communicator's firmware from a USB key.
1. Download the firmware from the site www.bentelsecurity.com. The name of the firmware file has the format FWxxyyzz.bin where:
FW identifies the file as firmware;xx is the higher revision number;yy is the lower revision number;zz is the test revision number;.bin is the extension for a binary file.
DO NOT rename the firmware file, otherwise the communicator will not recognise it.
2. Copy the firmware into folder B_FW on the USB key.
3. Insert the key into the communicator's USB port.
If the communicator finds an invalid firmware in folder B_FW, the ACT LED will flash s lowly and t he event Firmware Upgrade failed - System is logged to the event buffer.
If the communicator finds a valid firmware in folder B_FW, which is also different from its current firmware, it will install it.
If more than one firmware file is in folder B_FW, the communicator will install the one with the highest revision number.
If folder B_FW contains a firmware which is less recent than the current one installed on the Communicator, it is installed anyway: firmware updates allow you to install a more recent firmware or restore an older one than currently installed on the communicator.
At the end of the process the communicator reboots and logs the event FW upgrade done - System. in the event buffer.
Exporting settings
This operation exports the communicator's settings to a USB key.
1. Create the folder B_PROG on the USB key, if it is not already there.
2. Create a new text file in folder B_PROG and call it export.txt.
3. Insert the USB key into the communicator's USB port. The communicator will export its settings to B_PROG\SSSSSSSS\EXPORT\eprognnn.bin, where:
SSSSSSSS is the communicator's serial number;eprog is the prefix for a communicator settings file;nnn is an index from 001 to 999;.bin is the extension for a binary file.
The communicator will search the EXPORT folder for the set tings file with the highest index and create a s ettings file with that index incremented
220 Series 59
If the EXPORT folder already has a settings file with index 999, exporting is not possible: the ACT LED will flash slowly and the event USB Programming Export Failed - System is logged to the event buffer.
Importing settings
This procedure imports settings from a USB key.
1. Create the folder B_PROG on the USB key, if it is not already there.
2. Create a new text file in folder B_PROG and call it import.txt.
3. Create the folder SSSSSSSS in B_PROG, where SSSSSSSS is the serial number of the communicator to which you wish to
import the settings.
4. Create the folder IMPORT in the SSSSSSSS folder.
5. Copy the settings file to the IMPORT folder: the settings file may be created as described in the export procedure, or on the
Console.
6. Insert the USB key into the USB port of the communicator with the serial number SSSSSSSS. The communicator will delete the file i mport.t xt and will be programmed as specified in the imported settings file: it will then reboot
You can import settings files ONLY if the originating communicator has the same installer code.
If folder B_PROG contains both the files export.txt and import.txt, the communicator will first export its current settings
(backup) and then import the new ones.
Exporting Voice Messages
This operation exports the communicator's voice messages to a USB key.
1. Create the folder B_AUDIO on the USB key, if it is not already there.
2. Create a new text file in B_AUDIO and call it export.txt.
3. Insert the key into the communicator's USB port. The communicator will export its voice messages to B_AUDIO\SSSSSSSS\EXPORT\eaudnnn.bin, where:
SSSSSSSS is the communicator's serial number;eaud identifies the file as containing voice messages;nnn is an index from 001 to 999;.bin is the extension for a binary file.
The communicator will search EXPORT for the voice messages file with the highest index and create a new one with that index incremented by one; if EXPORT already contains a file with the index 999, it will not export the file: the ACT LED will flash slowly and the event USB Audio Export Failed - System will be logged to the event buffer.
Importing Voice Messages
This procedure imports voice messages from a USB key.
1. Create the folder B_AUDIO on the USB key, if it is not already there.
2. Create a new text file in B_AUDIO and call it import.txt.
3. Create the folder SSSSSSSS in B_AUDIO, where SSSSSSSS is the serial number of the communicator to whic h you wish t o
import the messages.
4. Create the folder IMPORT in the SSSSSSSS folder.
5. Copy the audio file to the IMPORT folder: the settings file may be created as described in the export procedure, or on the
Console.
6. Insert the USB key into the USB port of the communicator with the serial number SSSSSSSS. The communicator will import the voice messages.
If folder B_AUDIO contains both the files export.txt and import.txt, the communicator will first export its current audio
(backup) and then import the new messages.
60 Universal Cellular Communicator
Exporting the Event Buffer
This operation exports the communicator's event buffer to a CSV format text file (Comma Separated Value) on the USB key: the CVS file can be viewed with Excel and Noteblock.
1. Create the folder B_LOG on the USB key, if it is not already there.
2. Create a new text file in B_LOG and call it log.txt.
3. Insert the key into the communicator's USB port. The communicator will export its event log to B_LOG\SSSSSSSS\EX PORT\elognnn.csv, where:
SSSSSSSS is the communicator's serial number;elog identifies the file as an event buffer;nnn is an index from 001 to 999;.csv is the file extension.
The communicator will search SSSSSSSS for the lo g file w ith the hig hes t index an d crea te a new one w ith t hat inde x increme nte d by one; if SSSSSSSS already contains a file with the index 999, it will not export the file: the ACT LED will flash slowly and the event USB Log Export failed - System will be logged to the event buffer.
220 Series 61
62 Universal Cellular Communicator
BENTEL SECURITY s.r.l. – Via Gabbiano, 22 – Z. Ind. S. Scolastica – Corropoli (TE) – Italy – tel.: +39 0861 839060 Fax: +39 0861 839065 – infobentelsecurity@tycoint.com – www.bentelsecurity.com ISTISBLE BGS220 1.0 231116 FM10
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