Benq X1300i User Manual

Digital Projector

User Manual

Home Entertainment Series I X1300i

V 1.01

Warranty and Copyright information

Limited warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and
storage.

Proof of purchase date will be required with any warranty claim. In the event this product is found to be
defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be
replacement of any defective parts (labor included). To obtain warranty service, immediately notify the
dealer from which you purchased the product of any defects.

Important: The above warranty shall be void if the customer fails to operate the product in accordance
with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%,
temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the
projector in a dusty environment. This warranty gives you specific legal rights, and you may have other
rights which vary from country to country.

For other information, please visit www.BenQ.com.

Copyright

Copyright 2020 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make
changes from time to time in the contents hereof without obligation to notify any person of such
revision or changes.

*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are
copyrights of their respective companies or organizations.

Patents

Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.

2 Warranty and Copyright information

Table of Contents

Warranty and Copyright information ................................................................................ 2

Important safety instructions .............................................................................................. 4

Introduction .......................................................................................................................... 7

Shipping contents ....................................................................................................................................... 7

Installing the QS01 HDMI Media Streaming ........................................................................................ 8

Projector exterior view ............................................................................................................................ 9

Terminals.................................................................................................................................................... 10

Controls and functions............................................................................................................................ 11

Positioning your projector ................................................................................................. 13

Choosing a location ................................................................................................................................. 13

Obtaining a preferred projected image size....................................................................................... 14

Mounting the projector........................................................................................................................... 16

Adjusting the projected image............................................................................................................... 18

Connection .......................................................................................................................... 20

Operation ............................................................................................................................ 21

Starting up the projector ........................................................................................................................21

Setting up the QS01 HDMI Media Streaming .................................................................................... 23

Using the menus ....................................................................................................................................... 25

Securing the projector ............................................................................................................................ 26

Switching input signal ...............................................................................................................................27

Shutting down the projector .................................................................................................................28

Menu operation ................................................................................................................... 29

Basic menu ................................................................................................................................................. 29

Advanced menu ........................................................................................................................................ 30

Maintenance ........................................................................................................................ 47

Care of the projector .............................................................................................................................. 47

Light source information ........................................................................................................................ 48

Troubleshooting ................................................................................................................. 50

Specifications ...................................................................................................................... 51

Projector specifications ..........................................................................................................................51

Dimensions ................................................................................................................................................ 52

Timing chart............................................................................................................................................... 53

RS232 command....................................................................................................................................... 55

3 Table of Contents

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology
equipment. However, to ensure safe use of this product, it is important that you follow the instructions
mentioned in this manual and marked on the product.

1. Please read this manual before you
operate your projector. Save it for future
reference.

2. Do not look straight at the projector
lens during operation. The intense light
beam may damage your eyes.

3. Refer servicing to qualified service
personnel.

5. In some countries, the line voltage is NOT
stable. This projector is designed to operate
safely within a mains voltage between 100 to
240 volts AC, but could fail if power cuts or
surges of ±10 volts occur. In areas where

the mains voltage may fluctuate or cut
out, it is recommended that you
connect your projector through a
power stabilizer, surge protector or
uninterruptible power supply (UPS).

6. Do not block the projection lens with any
objects when the projector is under
operation as this could cause the objects to
become heated and deformed or even cause
a fire. To temporarily turn off the light
source, press the Eco Blank button.

4. The light source becomes extremely hot
during operation.

4 Important safety instructions

7. Do not operate light sources beyond the
rated light source life.

8. Do not place this product on an unstable
cart, stand, or table. The product may fall,
sustaining serious damage.

9. Do not attempt to disassemble this
projector. There are dangerous high
voltages inside which may cause death if
you should come into contact with live
parts.

Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified
professional service personnel.

11. Always place the projector on a level,
horizontal surface during operation.

12. Do not stand the projector on end
vertically. Doing so may cause the projector
to fall over, causing injury or resulting in
damage to the projector.

13. Do not step on the projector or place any
objects upon it. Besides probable physical
damage to the projector, doing so may
result in accidents and possible injury.

10. Do not block the ventilation holes.

- Do not place this projector on a blanket, bedding
or any other soft surface.

- Do not cover this projector with a cloth or any
other item.

- Do not place inflammables near the projector.

If the ventilation holes are seriously
obstructed, overheating inside the
projector may result in a fire.

14. When the projector is under operation,
you may sense some heated air and odor
from its ventilation grill. It is a normal
phenomenon and not a product defect.

15. Do not place liquids near or on the
projector. Liquids spilled into the projector
may cause it to fail. If the projector does
become wet, disconnect it from the power
supply's power outlet and call BenQ to
have the projector serviced.

5 Important safety instructions

16. This product is capable of displaying inverted

3000 m

0 m

(0 feet)

images for ceiling mount installation.

Risk Group 2

1. According to the classification of
photobiological safety of light source and
light source systems, this product is Risk
Group 2, IEC 62471-5:2015.

2. Possibly hazardous optical radiation emitted
from this product.

17. This apparatus must be earthed.

18. Do not place this projector in any of the
following environments.

- Space that is poorly ventilated or confined. Allow at
least 50 cm clearance from walls and free flow of air
around the projector.

- Locations where temperatures may become
excessively high, such as the inside of a car with all
windows rolled up.

- Locations where excessive humidity, dust, or
cigarette smoke may contaminate optical
components, shorten the projector's life span and
darken the image.

- Locations near fire alarms

- Locations with an ambient temperature above 40°C
/ 104°F

- Locations where the altitudes are higher than 3000
m (10000 feet).

3. Do not stare at operating light source. May
be harmful to the eyes.

4. As with any bright source, do not stare into
the direct beam.

To avoid damaging the DLP chips, never aim a high-power
laser beam into the projection lens.

6 Important safety instructions

Introduction

Shipping contents

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing,
please contact your place of purchase.

Standard accessories

Projector

Quick start guide Regulatory statements

• The supplied accessories will be suitable for your region, and may differ from those illustrated.

• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

Optional accessory

• BenQ 3D glasses

Remote control with

batteries

QS01 HDMI Media

Streaming

Power cord

Warranty card*

Replacing the remote control batteries

1. Press and slide off the battery cover, as
illustrated.

2. Remove the old batteries (if applicable) and
install two AAA batteries. Make sure that the
positive and negative ends are positioned
correctly, as illustrated.

3. Slide the battery cover in until it clicks into
place.

7 Introduction

• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen,

1

2

3

1

1

2

1

2

1

2

*This is used to hold the USB plug when shipped.

Do not route the cable here.

bathroom, sauna, sunroom or in a closed car.

• Replace only with the same or equivalent type recommended by the battery manufacturer.

• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for
your region.

• Never throw the batteries into a fire. There may be danger of an explosion.

• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the
batteries to avoid damage to the remote control from possible battery leakage.

Installing the QS01 HDMI Media Streaming

The supplied QS01 HDMI Media Streaming is an Android TV (ATV) dongle to be used with the
projector. See the instructions below to install the dongle. With a successful installation, you can enjoy
more entertainment programs through this projector.

1. Make sure the projector is turned off and
the power cord is disconnected.

3. Plug the USB Micro B cable to the dongle

. Plug the dongle to the HDMI* port on

the projector .

*This HDMI port is for connecting QS01 HDMI
Media Streaming only.

2. Loosen the screws that secure the top of
projector cover . Slide to remove the cover

.

3

4. Fit the dongle in place, replace the projector
cover, and tighten the screws.

5. Connect the power cord to the projector and

turn it on. Press to select HDMI-3 (ATV).

8 Introduction

Projector exterior view

Entertainment Gaming Projector

1

2

4

8

9

10

12

13

14

11

7

7

6

6

3

5

1. External control panel
See Controls and functions on page 11.

2. Zoom ring/Focus ring

3. Vent (air inlet)

4. LIGHT/TEMP/POWER status indicator
See Indicators on page 49.

5. Projection lens

6. IR remote sensor

7. Adjuster feet

8. Connector panel
See Terminals on page 10.

9. Speaker grill

10. AC power jack

11. Kensington anti-theft lock slot

12. Vent (air exhaust)

13. Ceiling mount holes

14. Anti-theft security bar

9 Introduction

Te r m i n a l s

1

2 3 4 5 6

1. HDMI input port (Version 2.0b)

2. HDMI input port (Version 2.0b)

3. 12V DC output terminal
Triggers external devices such as an electric
screen or light control, etc.

7

4. USB 2.0 Type-A port (2.5 A power supply,
Firmware upgrade)

5. SPDIF audio output port

6. RS-232 control port

7. Audio output jack

10 Introduction

Controls and functions

1

2

3

4

5

6

7

Projector & Remote control

All the key presses described in this document
are available on the remote control or projector.

1

8

5

6

2

9

10

11

12

4

13

14

3

15

16

1. POWER

Toggles the projector between standby
mode and on.

2. BACK/

Goes back to previous OSD menu, exits and
saves menu settings.

3. /

Turns on/off the On-Screen Display (OSD)
menu.

5. Arrow keys ( , , , )

When the On-Screen Display (OSD) or the
ATV menu is activated, these keys are used
as directional arrows to select the desired
menu items and to make adjustments.

When OSD and ATV menu is inactive,
workable under CEC-capable sources only.

6. OK

• Confirms the selected ATV or On-Screen
Display (OSD) menu item.

• Under ATV media playback, plays or

4.

pauses a video or audio file.

Displays the source selection bar.

11 Introduction

7.

A

p

p

r

o

x

.

+

3

0

º

A

p

p

r

o

x

.

+

3

0

º

Used to hide the screen picture.

Do not block the projection lens from
projecting as this could cause the blocking
object to become heated and deformed or
even cause a fire.

8.

Switches to ATV source and activates the
mirror casting function.

9.

Toggles projector audio between on and off.

12.

Switches to ATV source and opens “Amazon
Prime Video” application.

13.

Opens ATV Home page.

14.

Under ATV source, opens the setting menu
for the current application.

15.

10.

Switches to ATV source and opens Google
Assistant application.

Selects a preset picture and sound mode for
games (RPG/SPG/FPS).

16.

11.

Turns on/off the Dynamic Stereo
Enhancement function.

Decreases or increases the projector
volume.

Remote control effective range

The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR
remote control sensor(s) to function correctly. The distance between the remote control and the
sensor(s) should not exceed 8 meters (~ 26 feet).

Make sure that there are no obstacles between the remote control and the IR sensor(s) on the
projector that might obstruct the infra-red beam.

• Operating the projector from the front • Operating the projector from the rear

12 Introduction

Positioning your projector

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:

• Size and position of your screen

• Electrical outlet location

• Location and distance between the projector and the rest of your equipment

You can install your projector in the following ways.

1. Front

Select this location with the projector placed on
the table in front of the screen. This is the most
common way to position the projector for quick
setup and portability.

3. Rear

Select this location with the projector placed on
the table behind the screen. Note that a special
rear projection screen is required.

2. Front Ceiling

Select this location with the projector
suspended upside-down from the ceiling in front
of the screen. Purchase the BenQ Projector
Ceiling Mount Kit from your dealer to mount
your projector on the ceiling.

4. Rear Ceiling

Select this location with the projector
suspended upside-down from the ceiling behind
the screen. Note that a special rear projection
screen and the BenQ Projector Ceiling Mount
Kit are required for this installation location.

After turning on the projector, go to Advanced menu - Installation > Projector Position, press
OK and press / to select a setting.

13 Positioning your projector

Obtaining a preferred projected image size

H

W

Projection distance

Center of lens

Screen16:9 Screen diagonal

Vertical offset

The distance from the projector lens to the screen, the zoom setting, and the video format each factors
in the projected image size.

Projection dimensions

• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio

Screen size Distance from screen (mm)

Diagonal

Inch mm (max. zoom) (min. zoom)

30 762 374 664 863 950 1036 -31

40 1016 498 886 1151 1266 1381 -42

50 1270 623 1107 1439 1583 1727 -52

60 1524 747 1328 1727 1899 2072 -62

70 1778 872 1550 2015 2216 2417 -73

80 2032 996 1771 2302 2533 2763 -83

90 2286 1121 1992 2590 2849 3108 -93

100 2540 1245 2214 2878 3166 3454 -104

110 2794 1370 2435 3166 3482 3799 -114

120 3048 1494 2657 3454 3799 4144 -125

130 3302 1619 2878 3741 4115 4490 -135

140 3556 1743 3099 4029 4432 4835 -145

150 3810 1868 3321 4317 4749 5180 -156

160 4064 1992 3542 4605 5065 5526 -166

170 4318 2117 3763 4893 5382 5871 -177

180 4572 2241 3985 5180 5698 6216 -187

190 4826 2366 4206 5468 6015 6562 -197

200 5080 2491 4428 5756 6331 6907 -208

210 5334 2615 4649 6044 6648 7252 -218

220 5588 2740 4870 6331 6965 7598 -228

230 5842 2864 5092 6619 7281 7943 -239

240 6096 2989 5313 6907 7598 8288 -249

250 6350 3113 5535 7195 7914 8634 -260

260 6604 3238 5756 7483 8231 8979 -270

270 6858 3362 5977 7770 8547 9325 -280

280 7112 3487 6199 8058 8864 9670 -291

290 7366 3611 6420 8346 9181 10015 -301

300 7620 3736 6641 8634 9497 10361 -312

H (mm) W (mm)

Min length

Average

Max length

Ver t i cal o f fse t

(Lowest/Highest

lens position) (mm)

14 Positioning your projector

For example, if you are using a 120-inch screen, the recommended projection distance is 3799 mm.

If your measured projection distance is 350 cm, the closest match in the "Distance from screen (mm)"
column is 3482 mm. Looking across this row shows that a 110'' (about 2.8 m) screen is required.

To optimize your projection quality, we suggest doing the projection by referring to the values listed in the non-gray
rows.

All measurements are approximate and may vary from the actual sizes.
BenQ recommends that if you intend to permanently install the projector, you should physically test the projection
size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this
projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your
installation location.

15 Positioning your projector

Mounting the projector

If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ
projector mounting kit and that you ensure it is securely and safely installed.

If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall
down due to an improper attachment through the use of the wrong gauge or length screws.

Before mounting the projector

• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.

• BenQ recommends that you also use a security cable to secure both the base of the mounting bracket
and the security bar on the projector. This will perform the secondary role of restraining the projector
should its attachment to the mounting bracket become loose.

• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to
fall and result in injury.

• Take necessary procedures to prevent the projector from falling off such as during an earthquake.

• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ
brand projector mounting kit.

• Consider the surrounding temperature where the projector is ceiling mounted. If a heater is used, the
temperature around the ceiling may be higher than expected.

• Read the user manual for the mounting kit about the range of torque. Tightening with torque
exceeding the recommended range may cause damage to the projector and subsequently falling off.

• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.

16 Positioning your projector

Ceiling mount installation diagram

108.54

146.92

73.46

271

271

60.5

259.4

144.08

537.9

577.7

722.99

205.45

205.45

Entertainment Gaming Projector

Entertainment Gaming Projector

Ceiling mount screw: M4
(Max L = 25 mm; Min L = 20 mm)

Unit: mm

17 Positioning your projector

Adjusting the projected image

Adjusting the projection angle

If the projector is not placed on a flat surface or the screen
and the projector are not perpendicular to each other, the
projected image becomes trapezoidal. You can screw the
adjuster feet to fine-tune the horizontal angle.

To retract the feet, screw the adjuster feet in a reverse
direction.

Do not look into the lens while the light source is on. The strong light from the light source may cause damage to
your eyes.

Fine-tuning the image size and clarity

Entertainment Gaming Projector

1. Adjust the projected image to the size that you
need using the zoom ring.

2. Sharpen the image by rotating the focus ring.

18 Positioning your projector

Correcting keystone

Press . Press .

Press . Press .

Keystoning refers to the situation where the projected image becomes a trapezoid due to angled
projection.

To correct the distorted image:

1. Display the 2D Keystone correction page from the following menus.

• The setup wizard during the projector initial setup

• The Basic menu system

• The Installation menu of the Advanced menu system

2. After the 2D Keystone correction page appears:

• To correct keystoning at the top of the image, use .

• To correct keystoning at the bottom of the image, use
.

• To correct keystoning at the right side of the image, use

.

• To correct keystoning at the left side of the image, use

.

• To automatically correct the vertical sides of the

distorted image, press OK for 2 seconds, or enable

Auto Vertical Keystone in the Advanced menu -
Installation menu.

3. When done, press to save your changes and exit.

19 Positioning your projector

Connection

HDMI HDMI USB Type-A RS-232

6 5

1 1 2

3

4

A/V device

HDMI cable (with ferrite cores)

USB Type-A cable

SPDIF audio cable

RS-232 cable

Audio cable

12V trigger cable

1

2

3

4

5

6

Notebook or desktop computer

SpeakersScreen

When connecting a signal source to the projector, be sure to:

1. Turn all equipment off before making any connections.

2. Use the correct signal cables for each source.

3. Ensure the cables are firmly inserted.

• In the connections above, some cables may not be included with the projector (see Shipping contents on page 7).
They are commercially available from electronics stores.

• The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with
each projector model.

• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo
like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function
key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.

• If the selected video image is not displayed after the projector is turned on and the correct video source has been
selected, check that the video source device is turned on and operating correctly. Also check that the signal cables
have been connected correctly.

20 Connection

Operation

Starting up the projector

1. Plug the power cord. Turn on the power outlet switch
(where fitted). The power indicator on the projector
lights orange after power has been applied.

2. Press on the projector or remote control to start
the projector. The power indicator flashes green and

stays green when the projector is on.

The start up procedure takes about 30 seconds. In the
later stage of starting up, a start-up logo is projected.

(If necessary) Rotate the focus ring to adjust the image
clearness.

3. If this is the first time you turn on the projector, the setup wizard appears to guide you through
setting up the projector. If you have already done this, skip this step and move on to the next step.

• Use the arrow keys ( ///) on the projector or remote control to move through the menu
items.

• Use OK to confirm the selected menu item.

Step 1:

Specify Projector Position.

For more information about projector position, see

Choosing a location on page 13.

Step 2:

Specify OSD Language.

21 Operation

Step 3:

Specify 2D Keystone, and choose to activate Auto
Vertical Keystone.

For more information about keystone, see Correcting

keystone on page 19.

Step 4:

Specify GameMaestro.

You can select a preferred game mode, and adjust
more image settings in this menu.

See GameMaestro on page 32 for details.

Now you’ve completed the initial setup.

4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing

the password function on page 26.

5. Switch all of the connected equipment on.

6. The projector will search for input signals. The current input signal being scanned appears. If the
projector does not detect a valid signal, the message “No Signal” will appear until an input signal is
found.

You can also press to select your desired input signal. See Switching input signal on page 27.

• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.

• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before
energizing the light source.

• The Setup Wizard screenshots are for reference only and may differ from the actual design.

• If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message
“Out of Range” displayed on the background screen. Please change to an input signal which is compatible with
the projector's resolution or set the input signal to a lower setting. See Timing chart on page 53.

• If no signal is detected for 3 minutes, the projector automatically enters saving mode.

22 Operation

Setting up the QS01 HDMI Media Streaming

Before you start

Check that you have:

• A Wi-Fi Internet connection

• A Google Account

Step 1:

Press and hold OK for 5 seconds to pair your remote
control.

Step 2:

Set up your device.

There are 3 options to set up your device:

• Quick Setup using an Android phone

• Using your phone or computer

23 Operation

• Using your remote control

Step 3:

Display Android TV home screen.

For more information, visit https://support.google.com/androidtv/.

24 Operation

Using the menus

Picture Mode

2

4

2

Cinema

Enter Exit

3

Cinema

Sound Mode

Light Source Mode

2D Keystone

GameMaestro

HDR Brightness

Information

Menu Type

SmartEco

0

Basic menu

1

1

234

Picture

Picture Mode

Contrast

Advanced Color Settings

Reset Current Picture

Sharpness

GameMaestro

3

4

1

User Management
Brightness

Audio

Display

Installation

System

Information

Game

Enter Return Exit

2

123

4

The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various
adjustments and settings. The Basic OSD menu provides primary menu functions while the Advanced
OSD menu provides full menu functions.

To access the OSD menu, press / on the projector or remote control.

• Use the arrow keys ( / / / ) on the projector or remote control to move through the menu items.

• Use OK on the projector or remote control to confirm the selected menu item.

The first time you use the projector (after finishing the initial setup), press / , and the Basic OSD
menu will be displayed.

If you intend to switch from the Basic OSD menu to the Advanced OSD menu:

1. Go to Menu Type and press OK.

2. Use / to select Advanced and press OK. Your projector will switch to the Advanced OSD
menu.

Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow
the instructions below:

1. Go to System > Menu Settings > Menu Type and press OK.

2. Use / to select Basic and press OK. Your projector will switch to the Basic OSD menu.

Overview of the Basic OSD menu.

Menu type

Sub-menu and status

Current input signal

Function keys

Overview of the Advanced OSD menu.

Main menu

Current input signal

Sub-menu and status

The OSD screenshots are for reference only, and may differ from the actual design.

Function keys

25 Operation

Securing the projector

Input New Password

Return

Password Error

Please try again.

Using a security cable lock

The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a security cable
to secure the projector. A security bar is located on the right side of the projector. See item 14 on page

9. Insert a security cable to the opening of the security bar and secure it to a nearby fixture or heavy

furniture.

You can also purchase a lock, such as the Kensington lock, to secure the projector. There is a
Kensington lock slot on the rear side of the projector. See item 11 on page 9. A Kensington security
cable lock is usually a combination of key(s) and the lock. Refer to the lock’s documentation for finding
out how to use it.

Utilizing the password function

Setting a password

1. Go to Advanced menu - System > Security Settings. Press OK. The Security Settings page
appears.

2. Highlight Change Password and press OK.

3. The four arrow keys ( , , , ) respectively represent
4 digits (1, 2, 3, 4). According to the password you
desire to set, press the arrow keys to enter six digits for
the password.

4. Confirm the new password by re-entering the new
password.

5. To activate the Power On Lock function, go to
System > Security Settings > Power On Lock,
press OK and / to select On. Input the password
again.

• The digits being input will be displayed as asterisks on-screen. Make a note of your selected password and keep it
in a safe place in advance or right after the password is entered so that it is available to you should you ever
forget it.

• Once a password has been set and the Power On Lock is activated, the projector cannot be used unless the
correct password is entered every time the projector is started.

If you forget the password

If you enter the wrong password, the password error message
will appear, and the Input Password message follows. If you
absolutely do not remember the password, you can use the
password recall procedure. See Entering the password recall

procedure on page 27.

If you enter an incorrect password 5 times in succession, the
projector will automatically shut down in a short time.

26 Operation

Entering the password recall procedure

Please write down the recall code, and
contact BenQ Customer Center.

Recall Code:

CJ-2014-541638

Recall Password

Return

HDMI-1

HDMI-2

HDMI-3 (ATV)

Source

1. Press and hold OK for 3 seconds. The projector will
display a coded number on the screen.

2. Write down the number and turn off your projector.

3. Seek help from the local BenQ service center to decode
the number. You may be required to provide proof of
purchase documentation to verify that you are an
authorized user of the projector.

Changing the password

1. Go to Advanced menu - System > Security Settings. Press OK. The Security Settings page
appears.

2. Highlight Change Password and press OK.

3. Enter the old password.

• If the password is correct, another message Input New Password appears.

• If the password is incorrect, the password error message will appear, and the message INPUT
CURRENT PASSWORD appears for your retry. You can press BACK to cancel the change or
try another password.

4. Enter a new password.

5. Confirm the new password by re-entering the new password.

Disabling the password function

To disable password protection, go to Advanced menu - System > Security Settings > Power On
Lock, press OK and / to select Off. The message Input Password appears. Enter the current
password.

• If the password is correct, the OSD menu returns to the Security Settings page. You will not
have to enter the password next time turning on the projector.

• If the password is incorrect, the password error message will appear, and the message INPUT
CURRENT PASSWORD appears for your retry. You can press BACK to cancel the change or
try another password.

Though the password function is disabled, you need to keep the old password in hand should you ever need to
re-activate the password function by entering the old password.

Switching input signal

The projector can be connected to multiple devices at the
same time. However, it can only display one full screen at a
time. When starting up, the projector automatically searches
for the available signals.

Be sure the Advanced menu - Display > Auto Source
Search is On if you want the projector to automatically
search for the signals.

To manually select the source:

1. Press . A source selection bar appears.

2. Press / until your desired signal is selected and press
OK.

27 Operation

Once detected, the picture from the selected source will appear. If there is multiple equipment
connected to the projector, repeat steps 1-2 to search for another signal.

• The brightness level of the projected image will change accordingly when you switch between different input
signals.

• For best display picture results, you should select and use an input signal which outputs at the projector’s native
resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting,
which may cause some image distortion or loss of picture clarity. See Aspect Ratio on page 38.

Shutting down the projector

1. Press and a confirmation message will appear
prompting you. If you don't respond in a few seconds, the
message will disappear.

2. Press a second time. The power indicator flashes
orange, the projection light source shuts down, and the
fans will continue to run for approximately 90 seconds
to cool down the projector.

3. Once the cooling process finishes, the power indicator
becomes a steady orange and fans stop. Disconnect the
power cord from the power outlet.

To protect the light source, the projector will not respond to any commands during the cooling process.

28 Operation

Menu operation

Please note that the on-screen display (OSD) menus vary according to the signal type selected and the
projector model you are using.

The menu items are available when the projector detects at least one valid signal. If there is no
equipment connected to the projector or no signal detected, limited menu items are accessible.

Basic menu

Structure

Menu (Ref. Page) Options

Picture Mode (31)

Sound Mode (36) Cinema/Music/Game/Sports/User
Light Source

Mode (34)

2D Keystone (19)

Game Mode Off/FPS/RPG/SPG

GameMaestro
(32)

HDR Brightness
(34)

Information (46)

Menu Type (44) Basic/Advanced

Details
Adjustment

Fast Mode Off/On

Bright/Living Room/Game/Sports/Cinema/(3D)/
(HDR10)/(HDR Game)/(HLG)/User

Normal/ECO/SmartEco/Custom

H: -30 – +30
V: -30 – +30

Off/Low/High

-2/-1/0/1/2

Detected Resolution
Source
Picture Mode
Light Source Mode
3D Format

Color System

Dynamic Range

Light Source
Usage Time

Firmware Version
Service Code

29 Menu operation

Advanced menu

1. Main menu: Picture

Structure

Menu Options

Bright/Living Room/Game/Sports/

Picture Mode

Game Mode Off/FPS/RPG/SPG

GameMaestro

User Management

Brightness 0–100
Contrast 0–100
Sharpness 0–31

Advanced Color
Settings

Reset Current
Picture Mode

Details
Adjustment

Fast Mode Off/On
Load Settings

From
Rename User

Mode

Gamma Selection 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ

Color
Temperature

Color
Temperature
Tuning

Color
Management

Light Source
Mode

Custom
Brightness

HDR Brightness -2/-1/0/1/2
Noise Reduction 0 – 31

R Gain/G Gain/
B Gain

R Offset/
G Offset/
B Offset

R/G/B/C/M/Y Hue/Saturation/Gain
White Balance R Gain/G Gain/B Gain
Reset

Cinema/3D/HDR10/HDR Game/
HLG/User

Off/Low/High

Bright/Living Room/Game/Sports/
Cinema

Native (for Bright picture mode)
Normal/Cool/Warm (for the rest

picture modes)

0–200

0–511

Normal/ECO/SmartEco/Custom

70%–100%

Reset/Cancel

30 Menu operation

Function descriptions

Menu Descriptions

The projector is preset with several predefined picture modes so that you can
choose one to suit your operating environment and input signal picture type.

• Bright

Maximizes the brightness of the projected image. This mode is suitable for
environments where extra-high brightness is required, such as using the projector
in well lit rooms.

• Living Room

With well-saturated color, fine-tuned sharpness, and a higher brightness level, this
mode is suitable for TV streaming in rooms where there is a small amount of
ambient light, e.g. your living room.

• Game

This mode is best for playing video games, and you can select an optimal
Audio-Visual preset for 3 types of games in GameMaestro menu: First-Person
shooting (FPS), Role-Playing game (RPG), Sports game (SPG) to have a perfect
game-play experience in well-lit rooms.

• Sports

Picture Mode

With well-saturated colors and higher brightness level, this mode is best for
watching sporting events in a bright room.

• Cinema

This mode is best for watching movies with accurate color and deepest contrast
at lower brightness level in rooms with a bit of ambient light, as if in a commercial
cinema.

• 3D

Optimized to bring up 3D effects when watching 3D contents.

This mode is only available when 3D function is enabled.

• HDR10/HDR Game

Delivers High Dynamic Range effects with higher contrasts of brightness and
colors for HDR Blu-ray movies or HDR games. After auto-detecting metadata or
EOTF info from HDR contents, HDR10 and HDR Game are available for
selection. HDR10 is best for displaying Blu-ray movies, while HDR Game is
used to activate GameMaestro menu for HDR gameplay.

• HLG

Delivers High Dynamic Range effects with higher contrasts of brightness and
colors. Picture Mode will be switched to HLG automatically while detecting
metadata or EOTF info from HLG streaming contents.

• User

Recalls the settings customized based on the current available picture modes. See

User Management on page 32.

31 Menu operation

GameMaestro

GameMaestro menu is only available when Picture Mode is set at Game or
HDR Game.

• Game Mode

You can select a preferred mode from among FPS, RPG, SPG. When one of the
modes is set, all the functions provided under GameMaestro menu (e.g.
Details Adjustment, Fast Mode) will be available for adjustments.

• FPS (First-Person shooting): Enhances detail viewing experience by
revealing all the enemies hidden in the dark shadow, and provides
surrounding sound to hear the distant footsteps and gunshot and recognize
their directions.

• RPG (Role-Playing): Provides CinematicColor and powerful cinema sound
as if in a film-like and role-playing game world.

• SPG (Sports): Provides true colors and live vocal sound to enjoy a live
broadcast sports game.

• Details Adjustment

Adjusts the level of detail clarity. The higher the effect, the more details will be
shown but with lower black performance.

• Fast Mode

User
Management

Minimizes the response time between the input source and the displayed image. In
order to minimize response time, we suggest setting the digital adjustments (such
as 2D Keystone) to 0. When Fast Mode is activated, Aspect Ratio will switch
to Auto automatically.

There is one user-definable mode if the current available picture modes are not
suitable for your need. You can use one of the picture modes (except the User)
as a starting point and customize the settings.

• Load Settings From

1. Go to Picture > Picture Mode.

2. Press / to select User.

3. Press to highlight User Management, and press OK. The User
Management page is displayed.

4. Select Load Settings From and press OK.

5. Press / to select a picture mode that is closest to your need.

6. Press OK and BACK to return to the Picture menu.

7. Press to select the sub-menu items you want to change and adjust the
values with / . The adjustments define the selected user mode.

• Rename User Mode

32 Menu operation

Select to rename the customized picture mode (User). The new name can be up
to 9 characters including English letters (A-Z, a-z), digits (0-9), and space (_).

1. Go to Picture > Picture Mode.

2. Press / to select User.

3. Press to highlight User Management, and press OK. The User

Management page is displayed.

User

High Brightness

Low Contrast

Low Brightness

High Contrast

1.8 2.0 2.1 2.2 2.3 2.4 2.5 2.6 BenQ

Management
(Continued)

4. Press to highlight Rename User Mode and press OK. The Rename
User Mode page is displayed.

5. Use / / / , and OK to set desired characters.

6. When done, press BACK to save the changes and exit.

Brightness

The higher the value, the brighter the image. Adjust this control so the black
areas of the image appear just as black and that detail in the dark areas is visible.

The higher the value, the greater the contrast. Use this to set the peak white level

Contrast

after you have previously adjusted the Brightness setting to suit your selected
input and viewing environment.

Sharpness The higher the value, the sharper the picture becomes.

• Gamma Selection

Gamma refers to the relationship between input source and picture brightness.

• 1.8/2.0/2.1/BenQ: Select these values according to your preference.

• 2.2/2.3: Increases the average brightness of the picture. Best for a lit
environment, meeting room or family room.

• 2.4/2.5: Best for viewing movies in a dark environment.

• 2.6: Best for viewing movies which are mostly composed of dark scenes.

• Color Temperature Tuning

Advanced Color
Settings

There are several preset color temperature settings available. The available
settings may vary according to the signal type selected.

When Bright is selected for Picture Mode, the color temperature switches to
Native, and cannot be changed.

• Native: With the light source’s original color temperature and higher
brightness, this setting is suitable for environments where high brightness is
required, such as projecting pictures in well lit rooms.

• Normal: Maintains normal colorings for white.

• Cool: Makes images appear bluish white.

• Warm: Makes images appear reddish white.

You can also set a preferred color temperature by adjusting the following options.

• R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and
Blue.

• R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green,
and Blue.

33 Menu operation

Advanced Color

RED

BLUE

GREEN

Yellow

Cyan

Magenta

Settings
(Continued)

• Color Management

The Color Management provides six sets (RGBCMY) of colors to be adjusted.
When you select each color, you can independently adjust its range and saturation
according to your preference.

To make adjustments, press the / arrows to highlight an independent color
from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M), or Yellow (Y),
and press OK. The following menu items are displayed for your choice.

• Hue: Increase in the range will
include colors consisted of more
proportions of its two adjacent
colors. Please refer to the
illustration for how the colors
relate to each other.
For example, if you select Red
and set its range at 0, only pure
red in the projected picture will
be selected. Increasing its range
will include red close to yellow
and red close to magenta.

• Saturation: Adjusts the values to your preference. Every adjustment made
will reflect to the image immediately. For example, if you select Red and set
its value at 0, only the saturation of pure red will be affected.

• Gain: Adjusts the values to your preference. The contrast level of the
primary color you select will be affected. Every adjustment made will reflect
to the image immediately.

If you selected White Balance (W), you can adjust the contrast levels of Red,
Green, and Blue by selecting R Gain, G Gain, and B Gain.

To return all the settings to the factory default values, highlight Reset, and press

OK.

Saturation is the amount of that color in a video picture. Lower settings produce less saturated

colors; a setting of “0” removes that color from the image entirely. If the saturation is too high,
that color will be overpowering and unrealistic.

• Light Source Mode

Selects a suitable light source power from among the provided modes. See

Extending light source life on page 48.

• Custom Brightness

Adjusts the light power manually. This mode is only available when the Light
Source Mode is set at Custom.

• HDR Brightness

The projector can automatically adjust the brightness levels of your image
according to the input source. You can also manually select a brightness level to
display better picture quality. When the value is higher, the image becomes
brighter; when the value is lower, the image becomes darker.

• Noise Reduction

Reduces electrical image noise caused by different media players.

34 Menu operation

Reset Current
Picture Mode

Returns all of the adjustments you’ve made for the selected Picture Mode
(including the preset mode, User) to the factory preset values.

1. Press OK. The confirmation message is displayed.

2. Use / to select Reset and press OK. The current picture mode returns
to the factory preset settings.

The following settings will still remain: Picture Mode, GameMaestro, User Management.

35 Menu operation

2. Main menu: Audio

Structure

Menu Options

Sound Mode Cinema/Music/Game/Sports/User

User Sound EQ

Mute Off/On
Volume 0 – 20
S/PDIF Off/On
L/R Switch Off/On
Power On/Off

Ring Tone
Dynamic Stereo

Enhancement
Reset Audio Reset/Cancel

100Hz/300Hz/
1kHz/3kHz/10kHz

Function descriptions

Menu Descriptions

-10 – +10

Off/On

Off/On

Sound Mode

User Sound EQ

Mute

Volume

This function utilizes treVolo and Bongiovi DPS (Digital Power Station)
Technology, which incorporates its patented algorithms with 120 calibration
points that optimizes any audio signal in real time to add depth, clarity, definition,
presence and enhanced stereo field imaging for more immersive audio experience.
The following preset sounds are available: Cinema, Music, Game, Sports, and

User. When Game Mode in the Advanced menu - Picture >
GameMaestro is activated, FPS/SPG/RPG respectively deploys
Game/Sports/Cinema sound mode.

The User mode allows you to personalize the sound settings. When selecting the
User mode, you may make manual adjustments with the User Sound EQ

function.

If the Mute function is activated, adjusting Sound Mode will turn off the Mute
function.

Select desired frequency bands (100 Hz, 300 Hz,1k Hz, 3k Hz, and 10k Hz) to
adjust the levels according to your preference. The settings made here define the
User mode.

Select On to temporarily turn off the projector's internal speaker or the volume
being output from the audio output jack.

To restore the audio, select Off.
Adjusts the volume level of the projector's internal speaker or the volume being

output from the audio output jack.

If the Mute function is activated, adjusting Volume will turn off the Mute
function.

36 Menu operation

Enables or disables the S/PDIF function. To enjoy this digital sound effect, make
sure the SPDIF connector on the projector is connecting to a compatible audio
system.

S/PDIF

To enjoy 2.0/5.1 channel audio out, please check the audio format from your
player: format LPCM is for 2 channel output, while format DTS or AC3 is up to

5.1 channel output. The external speaker or amplifier should support DTS or

AC3 decode for 5.1 channel output.

L/R Switch The left and right audio channels will automatically swap when selecting On.

Power On/Off
Ring Tone

Dynamic Stereo
Enhancement

Reset Audio

Sets the ring tone for the projector On or Off.

The Power On/Off Ring Tone can only be adjusted here. Setting the sound
mute or adjusting the sound level do not affect the Power On/Off Ring Tone.

Dynamic Stereo Enhancement powered by Bongiovi DPS (Digital Power
Station) Technology is used to create virtual surround audio ambience by
controlling sound tracks dynamically.

Returns all of the adjustments you’ve done under the Audio menu to the factory
preset values.

37 Menu operation

3. Main menu: Display

15:9 picture
4:3 picture

16:9 picture

2.4:1 picture

Structure

Menu Options

Aspect Ratio Auto/4:3/16:9/2.4:1
Auto Source

Search
Source Rename HDMI-1/HDMI-2

3D

HDMI Settings

3D Mode

3D Sync Invert Disable/Invert
HDMI Format Auto/Limited/Full
HDMI Equalizer HDMI-1/HDMI-2 Auto/1/2/3/4/5

HDMI EDID

Electronics
Control

Audio Return
(HDMI-2)

HDMI-1/HDMI-2/
HDMI-3

Power On Link
Power Off Link

Reset Display Reset/Cancel

Off/On

Auto/Frame Sequential/Frame
Packing/Top Bottom/Side by Side/Off

Enhanced/Standard

Off/On

Off/On

Off/From Device

Off/From Projector

Function descriptions

Menu Descriptions

There are several options to set the image's aspect ratio depending on your input
signal source.

• Auto

Scales an image proportionally to fit the
projector's native resolution in its
horizontal or vertical width.

• 4:3

Scales an image so that it is displayed in

Aspect Ratio

the center of the screen with a 4:3
aspect ratio.

• 16:9

Scales an image so that it is displayed in
the center of the screen with a 16:9
aspect ratio.

• 2.4:1

Scales an image so that it is displayed in
the center of the screen with a 2.4:1
aspect ratio.

Auto Source
Search

38 Menu operation

Allows the projector to automatically search for a signal.

Renames the current input source to your desired name.

On the Source Rename page:

1. Press OK to display the on-screen keyboard.

Source Rename

3D

2. Press / / / to select each desired digit/letter, and press OK to confirm
each input.

3. Repeat the step above and when done, press and to highlight
Commit.

4. Press OK and the source name changes.

This projector supports playing three-dimensional (3D) content transferred
through your 3D-compatible video devices and contents, such as PlayStation
consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so
on. After you have connected the 3D video devices to the projector, wear the
BenQ 3D glasses and make sure the power is on to view 3D contents.

When watching 3D contents:

• The image may seem misplaced; however, this is not a product malfunction.

• Take appropriate breaks when watching 3D contents.

• Stop watching 3D contents if you feel fatigue or discomfort.

• Keep a distance from the screen of about three times the effective height of
the screen.

• Children and people with a history of oversensitivity to light, heart
problems, or any other existing medical conditions should be refrained from
watching 3D contents.

• The image may seem reddish, greenish, or bluish without wearing 3D glasses.
However, you will not notice any color bias when watching 3D contents with
3D glasses.

• The 4K source will not be displayed.

• 3D Mode

The default setting is Auto and the projector automatically chooses an
appropriate 3D format when detecting 3D contents. If the projector cannot
recognize the 3D format, press OK to choose a 3D mode from among Frame
Sequential, Frame Packing, Top Bottom, and Side by Side.

When this function is enabled:

• The brightness level of the projected image decreases.

• The Picture Mode cannot be adjusted.

• The 2D Keystone can only be adjusted within limited degrees.

• 3D Sync Invert

When your 3D image is distorted, enable this function to switch between the
image for the left eye and the right eye for more comfortable 3D viewing
experience.

39 Menu operation

HDMI Settings

Power On Link >
From Device

When the connected device is turned on, the projector will
be activated, too.

Power Off Link >
From Projector

When the projector is turned off, the connected device will
be shut down, too.

• HDMI Format

Selects a suitable RGB color range to correct the color accuracy.

• Auto: Automatically selects a suitable color range for the incoming HDMI
signal.

• Limited: Utilizes the Limited range RGB 16-235.

• Full: Utilizes the Full range RGB 0-255.

• HDMI Equalizer

Sets a suitable value to maintain the HDMI picture quality in long distance data
transmission.

• HDMI EDID

Switches between Enhanced for HDMI 2.0 EDID and Standard for HDMI 1.4
EDID. Selecting Standard which supports up to 1080p 60Hz may solve abnormal
display issues with some old players.

• Electronics Control

When you enable this function and connect an HDMI CEC-compatible device to
your projector with an HDMI cable, turning on the HDMI CEC compatible device
automatically turns on the projector, while turning off the projector automatically
turns off the HDMI CEC compatible device.

• Audio Return (HDMI-2)

When connecting to ARC compatible speaker to the projector with HDMI cables,
the audio can be returned to these speakers from the projector HDMI 2 port.

HDMI-1, HDMI-3 audio can via ARC function (HDMI-2) to output audio to
external speakers.

To enable Audio Return to return audio to the speakers, when ARC is On, turn
S/PDIF off. S/PDIF and ARC can be Off at the same time.

• Power On Link/Power Off Link

When you connect an HDMI CEC-compatible device to your projector with an
HDMI cable, you can set the behavior of powering on/off between the device and
the projector.

Reset Display Returns all the settings in the Display main menu to the factory default values.

40 Menu operation

4. Main menu: Installation

Structure

Menu Options

Projector Position Front/Front Ceiling/Rear/Rear Ceiling

2D Keystone

Auto Vertical
Keystone

Test Pattern Off/On
High Altitude

Mode
12V Trigger Off/On
Baud Rate 9600/14400/19200/38400/57600/115200

Function descriptions

Menu Descriptions

H: -30 – +30
V: -30 – +30

Off/On

Off/On

Projector
Position

The projector can be installed on a ceiling or behind a screen, or with one or
more mirrors. See Choosing a location on page 13 for details.

2D Keystone See Correcting keystone on page 19 for details.
Auto Vertical

Keystone

Automatically corrects the keystoning at the left/right side of the projected image.

Adjusts the image size and focus and

Test Pattern

check that the projected image is free
from distortion.

We recommend you use the High Altitude Mode when your environment is
between 1500 m–3000 m above sea level, and ambient temperature is between
0°C–30°C.

Operation under "High Altitude Mode" may cause a higher decibel operating
noise level because of increased fan speed necessary to improve overall system
cooling and performance.

If you use this projector under other extreme conditions excluding the above, it

High Altitude
Mode

may display auto shut-down symptoms, which is designed to protect your
projector from over-heating. In cases like this, you should switch to High Altitude
mode to solve these symptoms. However, this is not to state that this projector
can operate under any and all harsh or extreme conditions.

Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient
temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the mode
on under such a condition.

41 Menu operation

12V Trigger

Baud Rate

If On is selected, the projector will send electronic signal out when it is turned
on.

Select a baud rate that is identical with your computer’s so that you can connect
the projector with a suitable RS-232 cable and update or download the
projector’s firmware. This function is intended for qualified service personnel.

42 Menu operation

5. Main menu: System

Structure

Menu Options

Language

Background
Settings

Menu Settings

Color Calibration

Light Source
Information

Operation
Settings

Security Settings

Factory Default Reset/Cancel
Reset System Reset/Cancel

Splash Screen BenQ/Black/Blue

Menu Type Basic/Advanced
Menu Display

Time

Menu Position

Auto Color
Calibration

Calibration Status Default/Calibrated
Light Source

Usage Time
Normal Mode
ECO Mode
SmartEco Mode
Custom Mode
Equivalent Light

Hours
Reminder

Message
LED Indicator Off/On

Power On/Off
Settings

Panel Key Lock Off/On Yes/No
Change Password
Power On Lock Off/On

Direct Power On Off/On

Auto Power Off

5 sec/10 sec/20 sec/30 sec/Always

Center/Top-Left/Top-Right/
Bottom-Right/Bottom-Left

Off/Auto

Off/On

Disable/3 min/10 min/15 min/
20 min/25 min/30 min

Function descriptions

Menu Descriptions

Language Sets the language for the On-Screen Display (OSD) menus.

Background
Settings

• Splash Screen

Allows you to select which logo screen will be displayed during projector start-up.

43 Menu operation

• Menu Type

Sets the OSD menu type according to your needs.

Menu Settings

Color
Calibration

Light Source
Information

• Menu Display Time

Sets the length of time the OSD will remain active after your last key press.

• Menu Position

Sets the On-Screen Display (OSD) menu position.

• Auto Color Calibration

Automatically keeps out-of-box color consistency of the projector.

• Calibration Status

Factory default color settings or new color settings generated by the latest color
calibration are available to select.

This menu page displays the following information:

• Light Source Usage Time

• Light hours used under Normal Mode, ECO Mode, SmartEco Mode, and
Custom Mode.

• Equivalent Light Hours.

For details about how to calculate the hours, see Getting to know the light hour

on page 48.

• Reminder Message

Operation
Settings

Security
Settings

Sets the reminder messages on or off.

• LED Indicator

You can turn off the LED warning lights. This is to avoid any light disturbance
when viewing images in a dark room.

• Power On/Off Settings:

• Direct Power On: Allows the projector to turn on automatically once the
power is fed through the power cord.

• Auto Power Off: Allows the projector to turn off automatically if no input
signal is detected after a set period of time to prevent unnecessary waste of
light source life.

• Panel Key Lock:

With the control keys on the projector locked, you can prevent your projector
settings from being changed accidentally (by children, for example). When the

Panel Key Lock is on, no control keys on the projector will operate except
POWER.

To release panel key lock, press and hold (the right key) on the projector or
remote control for 3 seconds.

44 Menu operation

If you turn off the projector without disabling panel key lock, the projector will still be in locked
status the next time it is turned on.

• Change Password/Power On Lock

See Utilizing the password function on page 26.

Factory Default

Reset System

Returns all settings to the factory preset values.

The following settings will still remain: All of the menu items in Installation menu, Light Source
Information, Security Settings.

Returns all the settings in the System main menu to the factory default values.

The following settings will still remain: Light Source Information, Security Settings.

45 Menu operation

6. Main menu: Information

Structure

Menu Options

Detected
Resolution

Source
Picture Mode
Light Source

Mode
3D Format
Color System
Dynamic Range
Light Source

Usage Time
Firmware Version
Service Code

Function descriptions

Menu Descriptions

Detected
Resolution

Shows the native resolution of the input signal.

Source Shows the current signal source.
Picture Mode Shows the selected mode in the Picture menu.
Light Source

Mode

Shows the used light source mode.

Displays the current 3D mode.

3D Format

3D Format is only available when 3D is enabled.

Color System Shows the input system format.
Dynamic Range Shows the picture dynamic range, e.g. SDR, HDR10, HLG, etc.
Light Source

Usage Time
Firmware

Version

Shows the number of hours the light has been used.

Shows the firmware version of your projector.

Service Code Shows the projector’s serial number.

46 Menu operation

Maintenance

Care of the projector

Cleaning the lens

Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector
and let it cool down completely before cleaning the lens.

• Use a canister of compressed air to remove dust.

• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently
wipe the lens surface.

• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as
alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with
rubber or vinyl materials may result in damage to the projector surface and cabinet material.

Cleaning the projector case

Before you clean the case, turn the projector off using the proper shutdown procedure as described in

Shutting down the projector on page 28 and unplug the power cord.

• To remove dirt or dust, wipe the case with a soft, lint-free cloth.

• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then
wipe the case.

Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.

Storing the projector

If you need to store the projector for an extended time, please follow the instructions below:

• Make sure the temperature and humidity of the storage area are within the recommended range for
the projector. Please refer to Specifications on page 51 or consult your dealer about the range.

• Retract the adjuster feet.

• Remove the battery from the remote control.

• Pack the projector in its original packing or equivalent.

Transporting the projector

It is recommended that you ship the projector with its original packing or equivalent.

47 Maintenance

Light source information

D

D

A'
X

----

Fu

A'

Y

----

yu

A'

Z

----

zu

A'

A

----

au+++=

Getting to know the light hour

When the projector is in operation, the duration (in hours) of light source usage is automatically
calculated by the built-in timer. The method of calculating the equivalent light hour is as follows:

1. Light Usage Time = (x+y+z+a) hours, if
Time used in Normal mode = x hours
Time used in ECO mode = y hours
Time used in SmartEco mode = z hours
Time used in Custom mode = a hours

2. Equivalent Light Hour = hours

, if

X= light source life spec of Normal mode
Y= light source spec of ECO mode
Z= light source spec of SmartEco mode
A= light source spec of Custom mode

A’ is the longest light life spec among X, Y, Z, A.

For time used in each light source mode shown in OSD menu:

• Time used is accumulated and rounded down to an integer in hours.

• When time used is less than 1 hour, it shows 0 hours.

When you calculate Equivalent Light Hours manually, it will probably have deviation from the value shown in
OSD menu since projector system calculates time used for each light source mode in “Minutes” then rounds down
to an integer in hours shown in OSD.

To obtain the light source information:

Go to Advanced Menu - System > Light Source Information and press OK. The Light Source
Information page appears.

You can also get the light hour information on the Information menu.

Extending light source life

• Setting the Light Source Mode

Go to Advanced Menu - Picture > Advanced Color Settings > Light Source Mode and press

/ to select a suitable light source power from among the provided modes.

Setting the projector in ECO,

Light Source
Mode

Normal Provides full light brightness
ECO Lowers brightness to extend the light life and decreases the fan noise

SmartEco

Custom Adjusts the light power manually from 70% to 100% in 1% increments.

Adjusts the light power automatically depending on the content brightness level while
optimizing display quality.

SmartEco, or Custom mode extends light life.

Descriptions

• Setting Auto Power Off

This function allows the projector to turn off automatically if no input signal is detected after a set
period of time to prevent unnecessary waste of light source life.

48 Maintenance

To s e t Auto Power Off, go to Advanced Menu - System > Operation Settings > Power
On/Off Settings > Auto Power Off, and press / to set a period of time.

Indicators

Indicator

Status & Description

Power events

Stand-by mode

Powering up

Normal operation

Normal power-down cooling

Download

Light source life exhausted

Burn-in ON

Burn-in OFF

Light source events

: Off

Light source error in normal operation

Light source is not lit up

Thermal events

Fan 1 error (the actual fan speed is outside the desired speed)

Fan 2 error (the actual fan speed is outside the desired speed)

Fan 3 error (the actual fan speed is outside the desired speed)

Fan 4 error (the actual fan speed is outside the desired speed)

Temperature 1 error (over limited temperature)

: Orange On : Green On : Red On

: Orange Flashing : Green Flashing : Red Flashing

49 Maintenance

Tro ub le sh oo ti n g

The projector does not turn on.

Cause Remedy

There is no power from the power cord.

Attempting to turn the projector on again during
the cooling process.

No picture

Cause Remedy

Plug the power cord into the AC power jack on the
projector, and plug the power cord into the power outlet. If
the power outlet has a switch, make sure that it is switched
on.

Wait until the cooling down process has completed.

The video source is not turned on or connected
correctly.

The projector is not correctly connected to the
input signal device.

The input signal has not been correctly selected.

Blurred image

Cause Remedy

The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned

properly.

Remote control does not work.

Cause Remedy

The batteries are out of power. Replace both of the batteries with new ones.
There is an obstacle between the remote control

and the projector.
You are too far away from the projector. Stand within 8 meters (26 feet) of the projector.

Turn the video source on and check that the signal cable is
connected correctly.

Check the connection.

Select the correct input signal with the (SOURCE)
key.

Adjust the projection angle and direction as well as the
height of the projector if necessary.

Remove the obstacle.

The password is incorrect.

Cause Remedy

You do not remember the password. See Entering the password recall procedure on page 27.

50 Troubleshooting

Specifications

Projector specifications

All specifications are subject to change without notice.

Optical

Resolution

1920 x 1080

Display system

1-CHIP DMD

Lens

F = 1.6 to 1.75, f = 19.16 to 23.02 mm

Clear focus range

1.73

–

4.33 m @ Wide,

2.08

– 5.19 m

Light source

4LED

@ Tele

Electrical

Power supply

AC100–240V, 4.5 A, 50–60 Hz (Automatic)

Power consumption

360 W (Max); < 0.5 W (Standby)

Mechanical

Weight

6.4 Kg +

100 g (14.11 + 0.22 lbs)

Output terminals

Speaker

5 watt x 2

Audio signal output

PC audio jack x 1
SPDIF x 1

Input terminals

Digital

(External) HDMI-1/HDMI-2 (2.0b, HDCP 2.2) x 2
(Internal) HDMI-3 (For QS01 HDMI Media
Streaming)

Environmental Requirements

Operating temperature

0°C–40°C at sea level

Storage temperature

-20°C–60°C at sea level

Operating/Storage relative humidity

10%–90% (without condensation)

Operating altitude

0–1499 m at 0°C–35°C
1500–3000 m at 0°C–30°C (with
High Altitude Mode on)

Storage altitude

30°C @ 0–12,200 m above sea level

Repairing

Please visit below website and choose your country to
find your service contact window.
http://www.benq.com/welcome

Transporting

Original packing or equivalent is recommended.

Control

12V DC x 1 (0.5 A power supply)

RS-232 serial control

9 pin x 1

IR receiver x 2

USB

(External) 2.0 Type-A x 1 (Power supply, 5V/2.5A)
(Internal) USB Micro B cable for QS01 HDMI Media

Streaming (Power supply, 5V/1.5A)

51 Specifications

Dimensions

Entertainment Gaming Projector

Unit: mm

272

259.4 207.1

272 mm (W) x 207.1 mm (H) x 259.4 mm (D)

52 Specifications

Timing chart

Supported timing for HDMI (HDCP) input

• PC timings

Sequential

3D Frame

Bottom

3D Top

Resolution Mode

VGA_60 59.940 31.469 25.175 v v v

640 x 480

720 x 400 720 x 400_70 70.087 31.469 28.3221

800 x 600

1024 x 768

1152 x 864 1152 x 864_75 75.00 67.500 108.000

1024 x 576 BenQ Notebook Timing 60.00 35.820 46.996

1024 x x600 BenQ Notebook Timing 64.995 41.467 51.419

1280 x 720 1280 x 720_60 60 45.000 74.250 v v v
1280 x 768 1280 x 768_60 59.870 47.776 79.5 v v v

1280 x 800

1280 x 1024

1280 x 960

1360 x 768 1360 x 768_60 60.015 47.712 85.500 v v

1440 x 900 WXGA+_60 59.887 55.935 106.500 v v
1400 x 1050 SXGA+_60 59.978 65.317 121.750 v v
1600 x 1200 UXGA 60.000 75.000 162.000 v v
1680 x 1050 1680 x 1050_60 59.954 65.290 146.250 v v

640 x 480@67Hz MAC13 66.667 35.000 30.240

832 x 624@75Hz MAC16 74.546 49.722 57.280
1024 x 768@75Hz MAC19 75.020 60.241 80.000
1152 x 870@75Hz MAC21 75.06 68.68 100.00

1920 x 1080@60Hz 1920 x 1080_60 60 67.5 148.5 v v v

1920 x 1200@60Hz

1920 x 1080@120Hz

3840 x 2160

3840 x 2160

(Only HDMI 2.0 support)

VGA_72 72.809 37.861 31.500
VGA_75 75.000 37.500 31.500
VGA_85 85.008 43.269 36.000

SVGA_60 60.317 37.879 40.000 v v v
SVGA_72 72.188 48.077 50.000
SVGA_75 75.000 46.875 49.500
SVGA_85 85.061 53.674 56.250

SVGA_120

(Reduce Blanking)

XGA_60 60.004 48.363 65.000 v v v
XGA_70 70.069 56.476 75.000
XGA_75 75.029 60.023 78.750
XGA_85 84.997 68.667 94.500

XGA_120

(Reduce Blanking)

WXGA_60 59.810 49.702 83.500 v v v
WXGA_75 74.934 62.795 106.500
WXGA_85 84.880 71.554 122.500

WXGA_120

(Reduce Blanking)

SXGA_60 60.020 63.981 108.000 v v
SXGA_75 75.025 79.976 135.000

SXGA_85 85.024 91.146 157.500
1280 x 960_60 60.000 60.000 108 v v
1280 x 960_85 85.002 85.938 148.500

1920 x 1200_60

(Reduce Blanking)

1920 x 1080_120

3840 x 2160_30
For 4K2K model
3840 x 2160_60

For 4K2K model (Only

HDMI 2.0 support)

Refresh rate

(Hz)

119.854 77.425 83.000 v

119.989 97.551 115.500 v

119.909 101.563 146.25 v

59.95 74.038 154 v v v

120.000 135.000 297 v

30 67.5 297

60 135 594 v v v

H-frequency

(kHz)

Clock

(MHz)

3D Side by

Side

53 Specifications

The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is possible
that some timings cannot be chosen.

• Video timings

Horizontal

Timing Resolution

frequency

(KHz)

480i 720 (1440) x 480 15.73 59.94 27 v

480p 720 x 480 31.47 59.94 27 v

576i 720 (1440) x 576 15.63 50 27

576p 720 x 576 31.25 50 27
720/50p 1280 x 720 37.5 50 74.25 v v v
720/60p 1280 x 720 45.00 60 74.25 v v v v

1080/24P 1920 x 1080 27 24 74.25 v v v
1080/25P 1920 x 1080 28.13 25 74.25
1080/30P 1920 x 1080 33.75 30 74.25

1080/50i 1920 x 1080 28.13 50 74.25 v

1080/60i 1920 x 1080 33.75 60 74.25 v
1080/50P 1920 x 1080 56.25 50 148.5 v v
1080/60P 1920 x 1080 67.5 60 148.5 v v v

1080/120p 1920 x 1080 135 120 297 v

2160/24P

2160/25P

2160/30P

2160/50P

2160/60P

3840 x 2160 (Only HDMI

2.0 support)

3840 x 2160 (Only HDMI

2.0 support)

3840 x 2160 (Only HDMI

2.0 support)

3840 x 2160 (Only HDMI

2.0 support)

3840 x 2160 (Only HDMI

2.0 support)

54 24 297

56.25 25 297

67.5 30 297

112.5 50 594

13560594

Ver ti ca l

frequency

(Hz)

Dot Clock
Frequency

(MHz)

Sequential

3D Frame

Packing

3D Frame

Bottom

3D Top

Side

3D Side by

54 Specifications

RS232 command

12345

6789

RS232 pin assignment

No. Serial No. Serial

1NC 6NC
2RX 7RTSZ
3TX 8CTSZ
4NC 9NC
5GND

Function Ty p e Operation ASCII

Write Power On <CR>*pow=on#<CR>

Power

Source Selection

Audio Control

Picture Mode

Picture Setting

Write Power Off <CR>*pow=off#<CR>

Read Power Status <CR>*pow=?#<CR>

Write HDMI(MHL) <CR>*sour=hdmi#<CR>

Write HDMI 2(MHL2) <CR>*sour=hdmi2#<CR>

Write Smart System <CR>*sour=smartsystem#<CR>

Read Current source <CR>*sour=?#<CR>

Write Mute On <CR>*mute=on#<CR>

Write Mute Off <CR>*mute=off#<CR>

Read Mute Status <CR>*mute=?#<CR>

Write Volume + <CR>*vol=+#<CR>

Write Volume - <CR>*vol=-#<CR>

Write Volume level for customer <CR>*vol=value#<CR>

Read Volume Status <CR>*vol=?#<CR>

Write Bright <CR>*appmod=bright#<CR>

Write Living Room <CR>*appmod=livingroom#<CR>

Write Game <CR>*appmod=game#<CR>

Write Cinema <CR>*appmod=cine#<CR>

Write Sport <CR>*appmod=sport#<CR>

Write User1 <CR>*appmod=user1#<CR>

Write 3D <CR>*appmod=threed#<CR>

Read Picture Mode <CR>*appmod=?#<CR>

Write Contrast + <CR>*con=+#<CR>

Write Contrast - <CR>*con=-#<CR>

Write Set Contrast value <CR>*con=value#<CR>

Read Contrast value <CR>*con=?#<CR>

Write Brightness + <CR>*bri=+#<CR>

Write Brightness - <CR>*bri=-#<CR>

Write Set Brightness value <CR>*bri=value#<CR>

Read Brightness value <CR>*bri=?#<CR>

Write Sharpness + <CR>*sharp=+#<CR>

Write Sharpness - <CR>*sharp=-#<CR>

Write Set Sharpness value <CR>*sharp=value#<CR>

Read Sharpness value <CR>*sharp=?#<CR>

Write Color Temperature-Warm <CR>*ct=warm#<CR>

Write Color Temperature-Normal <CR>*ct=normal#<CR>

55 Specifications

Picture Setting
(Continued)

Operation Settings

Baud Rate

Lamp Control

Write Color Temperature-Cool <CR>*ct=cool#<CR>

Write Color Temperature-lamp native <CR>*ct=native#<CR>

Read Color Temperature Status <CR>*ct=?#<CR>

Write Aspect 4:3 <CR>*asp=4:3#<CR>

Write Aspect 16:9 <CR>*asp=16:9#<CR>

Write Aspect 2.4:1 <CR>*asp=2.4:1#<CR>

Write Aspect Auto <CR>*asp=AUTO#<CR>

Read Aspect Status <CR>*asp=?#<CR>

Write Vertical Keystone + <CR>*vkeystone=+#<CR>

Write Vertical Keystone - <CR>*vkeystone=-#<CR>

Read Vertical Keystone value <CR>*vkeystone=?#<CR>

Write Horizontal Keystone + <CR>*hkeystone=+#<CR>

Write Horizontal Keystone - <CR>*hkeystone=-#<CR>

Read Horizontal Keystone value <CR>*hkeystone=?#<CR>

Write Reset picture settings <CR>*rstpicsetting#<CR>

Write Projector Position-Front Table <CR>*pp=FT#<CR>

Write Projector Position-Rear Table <CR>*pp=RE#<CR>

Write Projector Position-Rear Ceiling <CR>*pp=RC#<CR>

Write Projector Position-Front Ceiling <CR>*pp=FC#<CR>

Read Projector Position Status <CR>*pp=?#<CR>

Write Quick auto search <CR>*QAS=on#<CR>

Write Quick auto search <CR>*QAS=off#<CR>

Read Quick auto search status <CR>*QAS=?#<CR>

Write Menu Position - Center <CR>*menuposition=center#<CR>

Write Menu Position - Top-Left <CR>*menuposition=tl#<CR>

Write Menu Position - Top-Right <CR>*menuposition=tr#<CR>

Write Menu Position - Bottom-Right <CR>*menuposition=br#<CR>

Write Menu Position - Bottom-Left <CR>*menuposition=bl#<CR>

Read Menu Position Status <CR>*menuposition=?#<CR>

Write Direct Power On-on <CR>*directpower=on#<CR>

Write Direct Power On-off <CR>*directpower=off#<CR>

Read Direct Power On-Status <CR>*directpower=?#<CR>

Write 9600 <CR>*baud=9600#<CR>

Write 14400 <CR>*baud=14400#<CR>

Write 19200 <CR>*baud=19200#<CR>

Write 38400 <CR>*baud=38400#<CR>

Write 57600 <CR>*baud=57600#<CR>

Write 115200 <CR>*baud=115200#<CR>

Read Current Baud Rate <CR>*baud=?#<CR>

Read Lamp <CR>*ltim=?#<CR>

Write Normal mode <CR>*lampm=lnor#<CR>

Write Eco mode <CR>*lampm=eco#<CR>

Write Custom mode <CR>*lampm=custom#<CR>

Read Lamp Mode Status <CR>*lampm=?#<CR>

56 Specifications

Miscellaneous

Color Calibration
(only for service)

Read Model Name <CR>*modelname=?#<CR>

Read System F/W Version <CR>*sysfwversion=?#<CR>

Read Scaler F/W Version <CR>*scalerfwversion=?#<CR>

Read MCU F/W Version <CR>*mcufwversion=?#<CR>

Read Ballast F/W Version <CR>*ballastfwversion=?#<CR>

Write Blank On <CR>*blank=on#<CR>

Write Blank Off <CR>*blank=off#<CR>

Read Blank Status <CR>*blank=?#<CR>

Write Menu On <CR>*menu=on#<CR>

Write Menu Off <CR>*menu=off#<CR>

Read Menu Status <CR>*menu=?#<CR>

Write Up <CR>*up#<CR>

Write Down <CR>*down#<CR>

Write Right <CR>*right#<CR>

Write Left <CR>*left#<CR>

Write Enter <CR>*enter#<CR>

Write Back <CR>*back#<CR>

Write Source Menu On <CR>*sourmenu=on#<CR>

Write Source Menu Off <CR>*sourmenu=off#<CR>

Read Source Menu Status <CR>*sourmenu=?#<CR>

Write 3D Sync Off <CR>*3d=off#<CR>

Write 3D Auto <CR>*3d=auto#<CR>

Write 3D Sync Top Bottom <CR>*3d=tb#<CR>

Write 3D Sync Frame Sequential <CR>*3d=fs#<CR>

Write 3D Frame packing <CR>*3d=fp#<CR>

Write 3D Side by side <CR>*3d=sbs#<CR>

Write 3D inverter disable <CR>*3d=da#<CR>

Write 3D inverter <CR>*3d=iv#<CR>

Read 3D Sync Status <CR>*3d=?#<CR>

Write High Altitude mode on <CR>*Highaltitude=on#<CR>

Write High Altitude mode off <CR>*Highaltitude=off#<CR>

Read High Altitude mode status <CR>*Highaltitude=?#<CR>

Write Set BenQ gamma value <CR>*gamma=value#<CR>

Read Gamma value status <CR>*gamma=?#<CR>

Write Set HDR Brightness value <CR>*hdrbri=value#<CR>

Read Get HDR Brightness value <CR>*hdibri=?#<CR>

Write Red Gain + <CR>*RGain=+#<CR>

Write Red Gain - <CR>*RGain=-#<CR>

Write Set Red Gain value <CR>*RGain=value#<CR>

Read Get Red Gain value <CR>*RGain=?#<CR>

Write Green Gain + <CR>*GGain=+#<CR>

Write Green Gain - <CR>*GGain=-#<CR>

Write Set Green Gain value <CR>*GGain=value#<CR>

Read Get Green Gain value <CR>*GGain=?#<CR>

Write Blue Gain + <CR>*BGain=+#<CR>

Write Blue Gain - <CR>*BGain=-#<CR>

Write Set Blue Gain value <CR>*BGain=value#<CR>

Read Get Blue Gain value <CR>*BGain=?#<CR>

57 Specifications

Color Calibration
(only for service)
(Continued)

Service
(Only for service)

Write Red Offset + <CR>*ROffset=+#<CR>

Write Red Offset - <CR>*ROffset=-#<CR>

Write Set Red Offset value <CR>*ROffset=value#<CR>

Read Get Red Offset value <CR>*ROffset=?#<CR>

Write Green Offset + <CR>*GOffset=+#<CR>

Write Green Offset - <CR>*GOffset=-#<CR>

Write Set Green Offset value <CR>*GOffset=value#<CR>

Read Get Green Offset value <CR>*GOffset=?#<CR>

Write Blue Offset + <CR>*BOffset=+#<CR>

Write Blue Offset - <CR>*BOffset=-#<CR>

Write Set Blue Offset value <CR>*BOffset=value#<CR>

Read Get Blue Offset value <CR>*BOffset=?#<CR>

Write Primary Color <CR>*primcr=value#<CR>

Read Primary Color Status <CR>*primcr=?#<CR>

Write Hue + <CR>*hue=+#<CR>

Write Hue - <CR>*hue=-#<CR>

Write Set Hue value <CR>*hue=value#<CR>

Read Get Hue value <CR>*hue=?#<CR>

Write Saturation + <CR>*saturation =+#<CR>

Write Saturation - <CR>*saturation =-#<CR>

Write Set Saturation value <CR>*saturation =value#<CR>

Read Get Saturation value <CR>*saturation =?#<CR>

Write Gain + <CR>*gain=+#<CR>

Write Gain - <CR>*gain=-#<CR>

Write Set Gain value <CR>*gain=value#<CR>

Read Get Gain value <CR>*gain=?#<CR>

Write Service mode enable for error report <CR>*error=enable#<CR>

Read Error code report <CR>*error=report#<CR>

Read FAN 1 speed <CR>*fan1=?#<CR>

Read FAN 2 speed <CR>*fan2=?#<CR>

Read FAN 3 speed <CR>*fan3=?#<CR>

Read FAN 4 speed <CR>*fan4=?#<CR>

Read Temperature 1 <CR>*tmp1=?#<CR>

Read LED indicator <CR>*led=?#<CR>

58 Specifications