Using the menus ..................................20
Fine-tuning the image size and clarity20
Securing the projector .........................21
Using a security cable lock........................21
Utilizing the password function...............21
Adjusting the projected image ............23
Adjusting the projection angle ................23
2 Table of contents
Regulation statements ...............53
Page 3
W20000-en.book Page 3 Monday, October 22, 2007 3:35 PM
Thank you for your purchase of this quality BenQ video projector! It has been designed to provide you with an
enjoyable home theater viewing experience. For the best results, please read this manual through carefully as it is
your guide through the control menus and operation.
Important safety instructions
Your projector is designed and tested to meet the latest standards for safety of information technology
equipment. However, to ensure safe use of this product, it is important that you follow the instructions
mentioned in this manual and marked on the product.
1.Please read this user manual before you operate
your projector. Keep this manual in a safe place
for future reference.
2.Always place the projector on a level, horizontal
surface during operation.
- Do not place the projector on an unstable cart,
stand, or table as it may fall and be damaged;
- Do not place inflammables near the projector;
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back.
4.Do not place the projector in any of the
following environments:
- space that is poorly ventilated or
confined. Allow at least 50 cm clearance
from walls and free flow of air around the
projector;
- locations where temperatures may
become excessively high, such as the
inside of a car with all windows closed;
- locations where excessive humidity,
dust, or cigarette smoke may
contaminate optical components,
shortening the projector’s lifespan and
darkening the screen;
English
3.Do not store the projector on end vertically. Doing
so may cause the projector to fall over, causing
injury or resulting in damage.
- locations near fire alarms;
- locations with an ambient temperature
above 35°C/95°F;
- locations where altitude is higher than
1500 meters/4920 feet above sea level.
4920-
9840
feet
Important safety instructions
3
Page 4
W20000-en.book Page 4 Monday, October 22, 2007 3:35 PM
English
5.Do not block the ventilation holes while the
projector is on (even in standby mode):
- Do not cover the projector with any item;
- Do not place the projector on a blanket,
bedding or any other soft surface.
9.Do not look straight into the projector lens
during operation. It may harm your sight.
6.In areas where the mains power supply
voltage may fluctuate by ±10 volts, it is
recommended that you connect your
projector through a power stabilizer, surge
protector or uninterruptible power supply
(UPS) as appropriate to your situation.
7.Do not step on the projector or place any
objects upon it.
8.Do not place liquids near or on the projector.
Liquids spilled into the projector will void your
warranty. If the projector does become wet,
disconnect it from the power point and call
BenQ to have the projector repaired.
10. Do not operate the projector lamp beyond the
rated lamp life. Excessive operation of lamps
beyond the rated life could cause a lamp to
break on rare occasions.
11. The lamp becomes extremely hot during
operation. Allow the projector to cool for
approximately 45 minutes prior to removing
the lamp assembly for replacement.
12. This projector is capable of displaying
inverted images for ceiling mount installation.
Use only BenQ’s Ceiling Mounting Kit for
mounting.
4
Important safety instructions
Page 5
W20000-en.book Page 5 Monday, October 22, 2007 3:35 PM
13. Never attempt to replace the lamp assembly
until the projector has cooled down and is
unplugged from the power supply.
14. When you think service or repair is required,
take the projector only to a suitably qualified
technician.
15. Do not attempt to disassemble this projector.
There are dangerous high voltages inside
which may cause death if you should come
into contact with live parts. The only user
serviceable parts are the lamp, and air filter
which have their own removable covers or
access panels. See pages 42 and 44.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified
professional service personnel.
Notice
Please keep the original packing for possible future
shipment. If you need to pack your projector after
use, adjust the projection lens to an appropriate
position, put the lens cushion around the lens, and
fit the lens cushion and projector cushion together
to prevent damage during transportation.
Moisture condensation
English
Never operate the projector immediately after moving
it from a cold location to a hot location. When the
projector is exposed to such a change in temperature,
moisture may condense on the crucial internal parts. To
prevent the projector from possible damage, do not use
the projector for at least 2 hours when there is a sudden
change in temperature.
Avoid volatile liquid
Do not use volatile liquids, such as insecticide or some
types of cleaner, near the projector. Do not have rubber
or plastic products touching the projector for a long
time. They will leave marks on the finish. If cleaning
with a chemically treated cloth, be sure to follow the
cleaning product’s safety instructions.
Disposal
This product contains the following materials which
are harmful to human bodies and environment.
• Lead, which is contained in solder.
• Mercury, which is used in the lamp.
To dispose of the product or used lamps, consult your
local environment authorities for regulations.
Ceiling mounting the projector
We want you to have a pleasant experience using your
BenQ projector, so we need to bring this safety matter
to your attention to prevent damage to person and
property.
If you intend to mount your projector on the ceiling,
we strongly recommend that you use a proper fitting
BenQ projector ceiling mount kit and that you ensure it
is securely and safely installed.
If you use a non-BenQ brand projector ceiling mount
kit, there is a safety risk that the projector may fall from
the ceiling due to an improper attachment through the
use of the wrong gauge or length screws.
You can purchase a BenQ projector ceiling mount kit
from the place you purchased your BenQ projector.
BenQ recommends that you also purchase a separate
Kensington lock compatible security cable and attach it
securely to both the Kensington lock slot on the
projector and the base of the ceiling mount bracket.
This will perform the secondary role of restraining the
projector should its attachment to the mounting
bracket become loose.
Important safety instructions
5
Page 6
W20000-en.book Page 6 Monday, October 22, 2007 3:35 PM
English
Overview
Shipping contents
The projector is shipped with the cables required for connection to video equipment. Some of the items may not
be available depending on your region of purchase. Please check with your place of purchase.
Some of the accessories may vary from region to region.
The warranty card and safety manual are only supplied in some specific regions. Please consult your
dealer for detailed information.
W20000
ProjectorPower cable
(CHINA) (EU)(UK)(US)
(3-2
power
adaptor)
Component
Video cable
Remote
control
Batteries
W20000
W50
0
0
User
manual
Dust filter
Remote control batteries
1.To open the battery cover, turn the remote
control over to view its back, push on the
finger grip on the cover and slide it down in
the direction of the arrow as illustrated. The
cover will slide off.
2.Remove any existing batteries (if necessary)
and install two new AAA batteries observing
the battery polarities as indicated in the base of the battery compartment. Positive (+) goes to positive and
negative(-) goes to negative.
3.Refit the cover by aligning it with the case and sliding it back up into position. Stop when it clicks into place.
Notes on handling batteries
•Do not mix old batteries with new ones, or mix different types of batteries.
•Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen,
bathroom, sauna, sunroom, or in a closed car.
•Dispose of used batteries according to the battery manufacturer’s instructions and local environment
regulations for your region.
•If the remote control will not be used for an extended period of time, remove the batteries to avoid damage
to the control from possible battery leakage.
Remote control operation
•Make sure that there is nothing positioned between the
remote control and the infrared (IR) sensor on the
projector that might obstruct the IR beam from the
remote control reaching the projector.
•The effective range of the remote control is up to 8
meters, and at an angle within 45 degrees of the IR
beam. Always aim straight at the projector, however
most screens will also reflect the IR beam to the
projector.
6
Overview
up to 8m
Page 7
W20000-en.book Page 7 Monday, October 22, 2007 3:35 PM
Projector features
•Full HD compatible
The projector is compatible with Standard Definition TV (SDTV) 480i, 480p, 576i, 576p, and High
Definition TV (HDTV) 720p, 1080i and 1080p formats, with the 1080p format providing a true 1:1 image
reproduction.
•High picture quality
The projector provides excellent picture quality due to its high resolution, excellent home theater
brightness, super high contrast ratio, vivid color and rich gray-scale reproduction.
•Super-high contrast ratio
This projector utilizes a motorized IRIS control lens to achieve a super-high contrast ratio.
•Vivid color reproduction
This projector features an 7-segment color wheel to produce realistic color depth and range unattainable
with lesser segment color wheels.
•Rich gray-scale
When viewed in a darkened environment, the automatic gamma control provides excellent gray-scale
display which reveals details in shadows and in night or darkened scenes.
•Extra-low noise operation
This projector's unique cooling system design prevents unnecessary fan noise, and is rated at less than 25dB
in normal mode and a low 23dB when in Whisper mode.
•Motorized lens shift
The remote control can be used to adjust vertical lens shift from the comfort of your armchair, which is
particularly useful if the projector has been ceiling mounted and accessibility to its panel controls is difficult
or awkward.
•Wide variety of inputs and video formats
The projector supports a wide variety of inputs for connection to your video and PC equipment, including
component video, S-Video, and composite video, as well as HDMI, RGBHD, and an output trigger for
connection to automated screen and environment lighting systems.
•ISF certified calibration control
To reach a higher standard of performance, the projector incorporates ISF NIGHT and ISF DAY mode
settings in its OSD menus, which requires professional calibration service from authorized ISF installers.
•Panamorph lenses compatible
The projector is compatible with Panamorph lenses that allow you to convert 16:9 projectors to 2.35:1
aspect ratio.
English
Overview
7
Page 8
W20000-en.book Page 8 Monday, October 22, 2007 3:35 PM
English
Projector exterior view
Front and upper side view
W20000
Rear view
7
HDMI
G/Y
Under and side view
S-VIDEO
Y
P
B/CB
P
R/CR
VIDEO
RS-232
B/P
B/CB
R/P
R/CR
HV
12V TRIGGER
1.Rear IR sensor
1
2.Control panel (See "Control panel" on page 9 for
2
details.)
3.Dust filter grill (cool air intake)
4.Front IR sensor
3
5.Vent (heated air exhaust)
4
6.Projection lens
5
6
7.Connector panel (see below for details)
8.Main AC power switch
9.Power cable socket
8
9
11
10
10
12
10. Adjustable feet
11
11. Ceiling mounting holes
12. Kensington lock slot
Connector panel
See "Connecting with video equipment" on page 16 for connection details.
13141516
17
201918
13. HDMI ports
14. Component Video inputs (RCA)
support Y/PB/PR or Y/CB/CR video signal
15. Composite Video input (RCA)
16. S-Video input (mini 4-pin DIN)
17. Component video inputs (BNC)
support Y/P
18. RGB High Definition inputs (BNC)
supports RGBHV video or PC signal
19. 12VDC output terminal
Used to trigger external devices such as an electric
screen or light control, etc. Consult your dealer
for how to connect these devices.
20. RS-232C port for wired remote control
B/PR, Y/CB/CR, or RGB video signal
8
Overview
Page 9
W20000-en.book Page 9 Monday, October 22, 2007 3:35 PM
Controls and functions
Control panel
3
4
5
6
7
9
11
13
1.Foucs ring
Adjusts the focus of the projected image.
2.Zoom ring
Adjusts the size of the projected image.
3.POWER indicator light
Lights up or flashes when the projector is
operating. See "Indicators" on page 47 for details.
4.TEMPerature warning light
Lights up or flashes if the projector’s temperature
becomes too high. See "Indicators" on page 47 for
details.
5.LAMP indicator light
Lights up or flashes when the projector lamp has
developed a problem. See "Indicators" on page 47
for details.
6.LENS SHIFT (up)
LENS SHIFT (down)
Performs the same action as LENS and / on
the remote control.
Adjusts the motorised vertical lens shift by
moving the image upwards or downwards on the
screen in relation to the orientation of the
projector. See "Shifting the projection lens
vertically" on page 12 for details.
When the on-screen menu is activated, moves the
selection upwards or downwards.
7
6
8
10
12
English
7.Keystone / Left-arrow button
1
2
Keystone / Right-arrow button
Manually corrects distorted pictures resulting
from an angled projection.
See "Correcting picture distortion" on page 23 for
details.
When the on-screen menu is activated, moves the
selection to the left or right.
8.MENU button
Performs the same action as MENU on the remote
control.
Toggles the On-Screen Display (OSD) menu on
and off. See "Using the menus" on page 20.
9.POWER button
Performs the same action as POWER on the
remote control.
Toggles the projector between standby and on.
See "Turning the projector on" on page 19 and
"Turning the power off" on page 34 for details.
10. SOURCE button
Performs the same action as the source selection
buttons (COMP1, COMP2, VIDEO, HDMI 1,
HDMI 2, RGB HD, S-VIDEO) on the remote
control.
Switches sequentially through input sources.
See "Selecting an input source" on page 19 for
details.
11. PRESET MODE button
Depending upon which input source is selected,
selects an available picture setup mode. See
"Selecting a preset mode" on page 24 for details.
12. ENTER button
Enacts the selected On-Screen Display (OSD)
menu item.
13. EXIT button
Goes back to previous OSD menus, exits and saves
any changes made using the On-Screen Display
(OSD) menu. See "Using the menus" on page 20
for details.
Overview
9
Page 10
W20000-en.book Page 10 Monday, October 22, 2007 3:35 PM
English
Remote control
1
2
3
4
5
6
7
8
10
11
1.POWER button
Toggles the projector between standby and on.
See "Turning the projector on" on page 19 and
"Turning the power off " on page 34 for details.
2.Source selection buttons (COMP1, COMP2,
VIDEO, HDMI 1.2, RGB HD, S-VIDEO)
Selects an input source for display. See "Selecting
an input source" on page 19 for details.
3.Aspect buttons (ANA, 4:3, LB, WIDE, REAL)
Selects the display aspect ratio. See "Selecting the
aspect ratio" on page 30 for details.
4.PRESET button
Selects one of the preset program modes. See
"Selecting a preset mode" on page 24 for details.
5.MEMORY buttons (USER 1, USER 2/ISF NIGHT,
USER 3/ISF DAY, and DEFAULT)
Restores picture settings saved in USER 1, USER
2/ISF NIGHT, USER 3/ISF DAY, or DEFAULT for
the current input source. See "Setting the User 1/
User 2/User 3 mode" on page 25 for details.
6.ENTER button
Enacts the selected On-Screen Display (OSD)
menu item.
9
12
13
14
7.Arrow buttons (Left , Up , Right ,
Down )
Moves the current On-Screen Display (OSD)
menu selection in the direction of the arrow being
pressed when the OSD menu is activated. See
"Using the menus" on page 20 for details.
Adjusts the motorised vertical lens by moving the
image upwards or downwards on the screen in
relation to the orientation of the projector. (Up
, Down )
Manually corrects distorted pictures resulting
from an angled projection. (Left , Right )
8.MENU button
Toggles the On-Screen Display (OSD) menu on
and off. See "Using the menus" on page 20 for
details.
9.EXIT button
Goes back to previous OSD menus, exits and saves
any changes made using the On-Screen Display
(OSD) menu. See "Using the menus" on page 20
for details.
10. Picture quality adjustment buttons
(BRIGHTNESS, COLOR, CONTRAST, TINT):
Displays the setting bars for adjustment of the
appropriate picture quality values. See "Fine-
tuning the picture quality" on page 26 for details.
11. Picture window control buttons (PIP, SIZE,
POSITION, ACTIVE)
Displays the Picture In Picture (PIP) windows,
toggles between the main window and subwindow with ACTIVE, and adjusts the size and
position of the currently active window with SIZE
and POSITION. See "Displaying more than one
image source simultaneously" on page 32 for
details.
12. LENS button
Displays the setting page for the adjustment of the
motorised vertical Lens shift value. See "Shifting
the projection lens vertically" on page 12 for
details.
13. IRIS button
Displays the setting bar for the adjustment of the
motorised aperture lens IRIS. See "Adjusting
contrast ratio via IRIS" on page 29 for details.
14. LIGHT button
Turns on the remote control backlight for about
10 seconds. Pressing any other button while the
backlight is on keeps the backlight on for a further
10 seconds. Press the button again to turn the
backlight off.
10
Overview
Page 11
W20000-en.book Page 11 Monday, October 22, 2007 3:35 PM
Positioning your projector
Choosing a location
Your projector is designed to be installed in one of four possible installation locations:
1.Floor in front of screen;
2.Ceiling in front of screen;
3.Floor at rear of screen; or
4.Ceiling at rear of screen.
Your room layout or personal preference will dictate which installation location you select. Take into
consideration the size and position of your screen, the location of a suitable power outlet, as well as the location
and distance between the projector and the rest of your equipment.
1.Floor front:
Select this location with the projector placed near the
floor in front of the screen. This is the most common
way to position the projector for quick setup and
portability.
2.Ceiling Front:
Select this location with the projector suspended from
the ceiling in front of the screen.
Purchase the BenQ Projector Ceiling Mounting Kit
from your dealer to mount your projector on the
ceiling.
*Set Ceiling Front after you turn the projector on.
3.Floor rear:
Select this location with the projector placed near the
floor behind the screen.
Note that a special rear projection screen is required.
*Set Floor Rear after you turn the projector on.
4.Ceiling Rear:
Select this location with the projector suspended from
the ceiling behind the screen.
Note that a special rear projection screen and the BenQ
Projector Ceiling Mounting Kit are required for this
installation location.
*Set Ceiling Rear after you turn the projector on.
English
*To set the projector position:
1. Press MENU on the projector or remote control and then press / until the
System Setup menu is highlighted.
2. Press / to highlight Projector Position and press / until the correct
position is selected.
System Setup
Language
Splash Screen
My Screen
Projector Position
Auto Off
Sleep Timer
Background Color
Menu Settings
Input Source
Auto Source Search
S-Video
Floor Front
Positioning your projector
English
BenQ
Disable
Disable
Blue
On
EXIT Back
11
Page 12
W20000-en.book Page 12 Monday, October 22, 2007 3:35 PM
English
Obtaining a preferred projected image size
The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the
projected image size.
The projector should always be placed horizontally level (like flat on a table), and positioned directly
perpendicular (90° right-angle square) to the horizontal center of the screen. This prevents image distortion
caused by angled projections (or projecting onto angled surfaces). If the projector is mounted on a ceiling, it
must be mounted upside-down.
This projector is equipped with a movable lens. See "Shifting the projection lens vertically" below for details. You
can see the diagrams on pages 14 and 15 for the vertical offset values in the dimension tables that are measured
when the lens is shifted fully up or down.
If the projector is positioned further away from the screen, the projected image size increases, and the vertical
offset also increases proportionately.
When determining the position of the screen and projector, you will need to account for both the projected
image size and the vertical offset dimension, which are directly proportional to the projection distance.
BenQ has provided separate tables of dimensions for both 16:9 and 4:3 screen ratios to assist you in determining
the ideal location for your projector. There are two dimensions to consider, the perpendicular horizontal distance
from the center of the screen (projection distance), and the vertical offset height of the projector from the
horizontal edge of the screen (offset).
Shifting the projection lens vertically
The vertical lens shift control provides flexibility for installing your projector. It allows the projector to be
positioned slightly above or below the top level of the projected images.
The lens shift (offset) is expressed as a percentage of the projected image height. It is measured as an offset from
the projected image's vertical center. The projector is equipped with + 120% and - 80% vertical lens shift. You
can shift the projection lens upwards or downwards within the allowable range depending on your desired image
position.
To adjust the vertical position of the projection lens:
1.Press LENS or / (when the OSD menu is not activated) on the
remote control, or LENS SHIFT / on the projector to display the
adjustment page.
(Pressing ENTER in the Picture -- Advanced > Lens Shift menu
performs the same function.)
2.To raise the projected image, press on the remote control or Lens
Shift on the projector.
To lower the projected image, press on the remote control or Lens
Shift on the projector.
Picture -- Advanced
Black Level
Clarity Control
Color Temperature
Color Temperature User_ Fine
Gamma Selection
Brilliant Color
Color Management
Dynamic BlackOn
IRIS
Lens Shift
S-Video
Lens Shift
0 IRE
Normal
2.4
On
0
ENTER
EXIT Back
Projector position:
Floor front or floor rear
(D)
(C)
(C)
(D)
Center of the lens
Projector position:
Ceiling front or ceiling rear
See pages 14 and 15 for the corresponding values of (C) and (D).
12
Positioning your projector
EXIT Back
Center of the lens
Page 13
W20000-en.book Page 13 Monday, October 22, 2007 3:35 PM
How to determine the position of the projector for a given screen size
1.Determine the aspect ratio of your screen, 16:9 or 4:3?
2.Refer to the table and find the closest match to your screen size in the left columns labelled "Screen
Dimensions". Using this value, look across this row to the right to find the corresponding average distance
from screen value in the column labelled "Average". This is the projection distance.
3.Decide the exact height of your projector according to the position of your screen and the adjustable
vertical lens shift range.
For example, if you are using an 120-inch, 4:3-aspect-ratio screen, please refer to "4:3 (standard) ratio screen
dimension table". The average projection distance is 495 cm.
How to determine the recommended screen size for a given distance
This method can be used for situations where you have purchased this projector and would like to know what
screen size will fit in your room.
The maximum screen size is limited by the physical space available in your room.
1.Determine the aspect ratio of your screen, 16:9 or 4:3?
2.Measure the distance between the projector and where you want to position the screen. This is the
projection distance.
3.Refer to the table and find the closest match to your measurement in the average distance from screen
column labelled "Average". Check that your measured distance is between the min and max distances listed
on either side of the average distance value.
4.Using this value, look across that row to the left to find the corresponding screen diagonal listed in that row.
That is the projected image size of the projector at that projection distance.
For example, if you have a 16:9-aspect-ratio screen and your measured projection distance was 4.5m (450cm),
please refer to "16:9 (widescreen) ratio screen dimension table". The closest match in the "Average" column is 449
cm. Looking across this row shows that an 100-inch screen is required.
If you place the projector in a different position (to that recommended), you will have to tilt it down or up to
center the image on the screen. In these situations, some image distortion will occur. Use the Keystone function
to correct the distortion. See "Correcting picture distortion" on page 23 for details.
English
Positioning your projector
13
Page 14
W20000-en.book Page 14 Monday, October 22, 2007 3:35 PM
English
Projection dimensions
Refer to "Dimensions" on page 49 for the center of lens dimensions of this projector before calculating the
appropriate position.
* See the pictures of "Shifting the projection lens vertically" on page 12 for the range of (C) and (D)
The above numbers are approximate and may be slightly different from the actual measurements. Only the
recommended screen sizes are listed. If the your screen size is not in the table above, please contact your
BenQ dealer for assistance.
W20000-en.book Page 15 Monday, October 22, 2007 3:35 PM
Installation for a 4:3 ratio screen
The illustrations and table below are provided for those users who already have 4:3 aspect ratio screens or intend
to purchase 4:3 aspect ratio screens to view 16:9 ratio projected images.
Floor Installation
Diagonal
4:3 (standard) ratio screen dimension table
Diagonal
(inch)
* See the pictures of "Shifting the projection lens vertically" on page 12 for the range of (C) and (D)
The above numbers are approximate and may be slightly different from the actual measurements. Only the
recommended screen sizes are listed. If the your screen size is not in the table above, please contact your
BenQ dealer for assistance.
W20000-en.book Page 16 Monday, October 22, 2007 3:35 PM
English
Connecting with video equipment
You can connect the projector to any type of video equipment, such as a VCR, DVD player, digital tuner, cable or
satellite decoder, video game console or digital camera. You can also connect it to a desktop or laptop PC or
Apple Macintosh system. However, it has no built-in speakers and cannot be connected to audio equipment.
The projector can be connected to multiple video equipment at the same time by using different cables. All you
need to do is select the appropriate input for the projector to display.
Best video quality
The best available video connection method is HDMI. HDMI (High-Definition Multimedia Interface) supports
uncompressed video data transmission between compatible devices like DTV tuners, DVD players and displays
over a single cable. It provides pure digital viewing and listening experience.
See "Connecting HDMI devices" on page 17 for how to connect the projector to a HDMI device.
The RGBHV also provides high video quality that transmits Red, Green, Blue, Horizontal and Vertical sync
signals separately on its own conductor.
See "Connecting RGBHV devices" on page 17 for how to connect the projector to a RGBHV device.
The next best video signal is Component Video (not to be confused with composite Video). Digital TV tuner and
DVD players output Component Video natively, so if available on your devices, this should be your connection
method of choice in preference to (composite) Video.
See "Connecting component-video devices" on page 17 for how to connect the projector to a component video
device.
Better video quality
The S-Video method provides a better quality analog video than standard composite Video. If you have both
composite Video and S-Video output terminals on your Video source device, you should elect to use the S-Video
option.
Least video quality
Composite Video is an analog video and will result in a perfectly acceptable, but less than optimal result from
your projector, being the least video quality of the available methods described here.
See "Connecting S-Video or video devices" on page 18 for how to connect the projector to an S-Video or
composite Video device.
Preparations
When connecting a signal source to the projector, be sure to:
1.Turn off all equipment before making any connections.
2.Use only the correct type cables for each source with proper type plugs.
3.Ensure that all cable plugs are firmly fitted to the equipment sockets.
Note that all cables shown in the following connection diagrams may not be supplied with the projector
(See "Shipping contents" on page 6 for details). Most cables are commercially available from electronics
stores.
16
Connecting with video equipment
Page 17
W20000-en.book Page 17 Monday, October 22, 2007 3:35 PM
Connecting HDMI devices
You should use an HDMI cable when making connection between the projector and HDMI devices.
HDMI device: DVD player, digital tuner, etc.
From audio output
terminals
To audio input
terminals
HDMI
G/Y
Y
P
B/CB
B/P
R/PR/CR
HV
S-VIDEO
B/CB
PR/CR
VIDEO
RS-232
12V TRIGGER
HDMI cable
You should also connect the separate audio cable to a suitable audio amplifier.
Connecting RGBHV devices
Use a RGBHV video cable with 5 BNC male connectors for connection. Be sure to match the corresponding
colors between the cables and the terminals.
AV equipment: DVD player, digital tuner, etc.
From audio output
terminals
To audio input
terminals
English
BNC cable
Connecting component-video devices
Be sure to match the corresponding colors between the cables and the terminals.
AV equipment: DVD player, digital tuner, etc.
From audio output
terminals
Component cable
The RCA type component video sockets are provided for connection to video output devices. If you have a BNC
type component video cable, you can alternatively connect through the BNC component video sockets.
You should also connect the separate audio cable to a suitable audio amplifier.
To audio input
terminals
or
HDMI
G/Y
Y
B/P
B/CB
R/P
R/CR
HV
S-VIDEO
P
B/CB
P
R/CR
VIDEO
RS-232
12V TRIGGER
Connecting with video equipment
17
Page 18
W20000-en.book Page 18 Monday, October 22, 2007 3:35 PM
English
Connecting S-Video or video devices
From audio output
terminals
S-Video cable
or
Video cable
You need only connect S-Video or composite Video cable from the same device, never both at the same time. You
should also connect the separate audio cable to a suitable audio amplifier.
If you have already made a Component Video connection between the projector and the video source
device, you need not connect to this device again using an S-Video or composite Video connection as this
makes an unnecessary second connection of poorer picture quality. You need only connect using a
composite Video connection if both Component Video and S-Video are not supplied on the video source
device (for example, with some analog video cameras).
To audio input
terminals
HDMI
G/Y
Y
P
B/P
B/CB
R/PR/CR
HV
S-VIDEO
B/CB
PR/CR
VIDEO
RS-232
12V TRIGGER
Connecting a computer
Connect the projector to a computer with a VGA-BNC cable.
Laptop or desktop computer
From audio output
terminals
To audio input
terminals
HDMI
G/Y
Y
P
B/CB
B/P
R/PR/CR
HV
S-VIDEO
B/CB
PR/CR
VIDEO
RS-232
12V TRIGGER
VGA-BNC cable
If the selected video image is not displayed after the projector is turned on and the correct video source
has been selected, please check that the video source device is turned on and operating correctly. Also
check that the signal cables have been connected correctly.
Many laptops do not turn on their external video ports when connected to a projector. Usually a key
combination like Fn + F3 or CRT/LCD key turns the external display on/off. Locate a function key labeled
CRT/LCD or a function key with a monitor symbol on the laptop. Press Fn and the labeled function key
simultaneously. Refer to your laptop’s documentation to discover your laptop’s key combination.
18
Connecting with video equipment
Page 19
W20000-en.book Page 19 Monday, October 22, 2007 3:35 PM
Using the projector
Preparations
1.Plug in and turn all of the connected equipment on.
2.If not already in, plug the supplied power cable into the AC inlet on the
rear of the projector and turn on the power switch.
3.Plug the power cable into a wall socket and turn the wall switch on.
Turn i n g th e p rojec tor on
Follow the steps below.
1.Make sure the Power light is orange after power has been applied and
the main AC power switch is turned on.
2.Press and hold POWER () on the projector or remote control to
turn the projector on.
3.The fans will start operating, and a start-up image displays on the
screen for a few seconds while it warms up.
4.If you are prompted for a password, press the arrow keys to enter a six
digit password. See "Utilizing the password function" on page 21 for
details.
5."Source Searching..." will be displayed on the screen before the
projector identifies the input signal. This message will remain on the
screen until a valid signal is detected. See "Selecting an input source" on
page 19 for details.
6.If the horizontal frequency of the input signal exceeds the range of the
projector, the message "Out of Range" will be displayed on the screen.
This message will remain on-screen until you change the input signal to
an appropriate source.
English
The projector will not
respond to further
commands while it is
warming up.
Selecting an input source
The projector can be connected to multiple equipment at the same time.
When the projector is first turned on, it will attempt to reconnect with the
input source which was in use when the projector was last shut down.
To select the video source:
•Using the remote control or projector
Press one of the Source buttons on the remote control, or press SOURCE on
the projector repeatedly until your desired signal is selected. To switch between
HDMI 1 and HDMI 2, press HDMI 1.2 again.
•Using the OSD menu
1.Press MENU and then press / until the System Setup menu is
highlighted.
2.Press to highlight Input Source and press ENTER. The source
selection bar displays.
3.Press / repeatedly until your desired signal is selected and press
ENTER.
Once detected, the selected source information will display on the screen
for seconds. If there is multiple equipment connected to the projector,
you can go back to the source selection bar again to search for other
signals.
•If you want the projector to automatically search for the signals, select
On in the System Setup > Auto Source Search menu.
•If you want to use the PIP function, see "Displaying more than one image
source simultaneously" on page 32 for details.
System Setup
Language
Splash Screen
My Screen
Projector Position
Auto Off
Sleep Timer
Background Color
Menu Settings
Input Source
Auto Source Search
S-Video
HDMI 1
HDMI 2
Video
S-Video
Component 1
Component 2
RGB HD
English
BenQ
Floor Front
Disable
Disable
Blue
ENTER
On
EXIT Back
Using the projector
19
Page 20
W20000-en.book Page 20 Monday, October 22, 2007 3:35 PM
English
Using the menus
The projector is equipped with multilingual On-Screen Display (OSD) menus for making various adjustments
and settings.
Below is the overview of the OSD menu.
Main menu icon
Main menu
Highlight
Sub-menu
Current input source
To use the OSD menus, please set the OSD menu to your familiar language first.
1.Press MENU on the projector or remote control to
turn the OSD menu on.
Picture -- Basic
Picture Mode
Load Settings From
Brightness
Contrast
Color
Tint
Sharpness
Reset Picture Settings
Rename User Mode
S-Video
2.Use / to highlight the System Setup menu.
System Setup
Language
Splash Screen
My Screen
Projector Position
Auto Off
Sleep Timer
Background Color
Menu Settings
Input Source
Auto Source Search
S-Video
Picture -- Basic
Picture Mode
Load Settings From
Brightness
Contrast
Color
Tint
Sharpness
Reset Picture Settings
Rename User Mode
S-Video
Cinema
+ 50
+ 50
+ 50
0
+ 2
EXIT Back
English
BenQ
Floor Front
Disable
Disable
Blue
On
EXIT Back
Cinema
+ 50
+ 50
+ 50
0
+ 2
Status
Press EXIT to the
previous page or to exit.
EXIT Back
3.Press to highlight Language and press /
to select a preferred language.
System Setup
Language
Splash Screen
My Screen
Projector Position
Auto Off
Sleep Timer
Background Color
Menu Settings
Input Source
Auto Source Search
S-Video
English
BenQ
Floor Front
Disable
Disable
Blue
On
EXIT Back
4.Press MENU once or EXIT twice* on the
projector or remote control to leave and save
the settings.
*The first press leads you back to the main
menu and the second press closes the OSD
menu.
Fine-tuning the image size and clarity
1.Adjust the projected picture to the size that you
need using the zoom ring.
20
Using the projector
2.Then sharpen the picture by rotating the focus
ring.
Page 21
W20000-en.book Page 21 Monday, October 22, 2007 3:35 PM
Securing the projector
Using a security cable lock
The projector has to be installed in a safe place to prevent stealing. If not, purchase a lock, like Kensington lock, to
secure the projector. You can locate a Kensington lock slot on the rear side of the projector. See item 12 on page 8
for details.
A Kensington security cable lock is usually the combination of key(s) and lock. Refer to the lock’s documentation
about how to use it.
Utilizing the password function
For security purposes and to help prevent unauthorized use, the projector includes an option for setting up
password security. The password can be set through the On-Screen Display (OSD) menu. Once the password is
set and this function is selected, the projector is password-protected. Users who do not know the correct
password can not use the projector.
You will be inconvenienced if you activate the password functionality and subsequently forget the
password. Print out this manual (if necessary) and write the password you used in this manual, and keep
the manual in a safe place for later recall.
Setting a password
Once a password has been set and activated, the projector cannot be used unless the correct password is
entered every time the projector is started.
1.Press MENU on the projector or remote control and then press /
until the Advanced Setup menu is highlighted.
2.Press to highlight Password and press ENTER. The Password page
displays.
3.Highlight Password and press / to select On. The Input Password
page displays.
4.As the picture indicates, the four arrow keys ( , , , )
respectively represent 4 digits (1, 2, 3, 4). According to the password you
desire to set, press the arrow keys on the remote control or projector to
enter six digits for the password.
Once the password is set, the OSD menu returns to the Password page.
IMPORTANT: The digits being input will display as asterisks onscreen. Write your selected password down here in this manual in
advance or right after the password is entered so that it is available
to you should you ever forget it.
Password: __ __ __ __ __ __
Keep this manual in a safe place.
Advanced Setup
Lamp
Pattern
Dust Filter
High Altitude Mode
Password
Key Lock
Reset All Settings
ISF
Password
Password
Change Password
Input Password
Off
ENTER
Off
EXIT BackS-Video
EXIT Back
English
5.To leave the OSD menu, press MENU.
If you forget the password
If the password function is activated, you will be asked to enter the six-digit
password every time you turn on the projector. If you enter the wrong
password, the password error message as pictured to the right displays lasting
for three seconds, and the Input Password page follows. You can retry by
entering another six-digit password, or if you did not record the password in
this manual, and you absolutely do not remember it, you can use the
password recall procedure. See "Entering the password recall procedure" on
page 22 for details.
If you enter an incorrect password 5 times in succession, the projector will
automatically shut down in a short time.
EXIT Clear
Password Error
Please try again.
Using the projector
21
Page 22
W20000-en.book Page 22 Monday, October 22, 2007 3:35 PM
English
Entering the password recall procedure
1.Press and hold PRESET MODE on the projector or PRESET on the
remote control for 3 seconds. The projector will display a coded number
on the screen.
2.Write down the number and turn off your projector.
3.Seek help from the local BenQ service center to decode the number. You
may be required to provide proof of purchase documentation to verify
that you are an authorized user of the projector.
Recall Password
Please write down the recall cod e, and
contact your nearest BenQ Customer
Center.
Recall cod e:
0 2 1 2
EXIT Back
Changing the password
1.Press MENU on the projector or remote control and then press / until the Advanced Setup menu is
highlighted.
2.Press / to highlight Password and press ENTER. The Password page displays.
3.Highlight Change Password and press ENTER. The Input Current Password page displays.
4.Enter the old password.
• If the password is correct, the message 'Input New Password' displays.
• If the password is incorrect, the password error message displays lasting for three seconds, and the
message 'Input Current Password' displays for your retry. You can either press MENU to cancel the
change or try another password.
5.Enter a new password.
IMPORTANT: The digits being input will display as asterisks on-screen. Write your selected password
down here in this manual in advance or right after the password is entered so that it is available to
you should you ever forget it.
Password: __ __ __ __ __ __
Keep this manual in a safe place.
6.Confirm the new password by re-entering the new password.
7.You have successfully assigned a new password to the projector.
Remember to enter the new password next time the projector is started.
8.To leave the OSD menu, press MENU.
Disabling the password function
To disable password protection, go back to the Advanced Setup > Password >
Password menu. Highlight Password and select Off by pressing /. The
message 'Input Password' displays. Enter the current password.
• If the password is correct, the OSD menu returns to the Password
page with 'Off' shown in the row of Password. You will not have to
enter the password next time when turning on the projector.
• If the password is incorrect, the password error message displays
lasting for three seconds, and the message 'Input Password' displays
for your retry. You can either press MENU to cancel the change or try
another password.
Note that though the password function is disabled, you need to keep the old
password in hand should you ever need to re-activate the password function
by entering the old password.
Password
Password
Change Password
Password Changed
On
EXIT Back
22
Using the projector
Page 23
ENTER
1
2
3
W20000-en.book Page 23 Monday, October 22, 2007 3:35 PM
Adjusting the projected image
Adjusting the projection angle
There are four adjuster feet on the bottom of the projector. These can be used if
necessary to change the projection angle. Screw the feet in or out as appropriate
to aim and level the projection angle.
If the screen and the projector are not perpendicular to each other, the
projected image becomes vertical trapezoidal. To correct this problem, see
"Correcting picture distortion" on page 23 for details.
Correcting picture distortion
Keystoning occurs when the projector is not perpendicular to the screen and is where the projected picture
displays visible as a trapezoid shape like either of the following:
•Two parallel sides (left and right, or top and bottom) but is noticeably wider on either side.
•No parallel sides.
To correct the picture's shape, you can perform the following steps.
1.Adjust the projection angle. Move the projector to be in front of the center of the screen with the base of the
lens level with the top or bottom edge of the screen.
2.If the picture is stilled distorted, or the projector is unable to be positioned as described above, you will
need to manually correct the picture.
• Using the remote control or projector
i. Press one of the Arrow keys on the remote control ( , ) or
projector ( /, /) to display the Keystone page.
ii. See step iv below for further operation.
• Using the OSD menu
i. Press MENU and then press / until the Display menu is
highlighted.
ii. Press to highlight Key stone and press ENTER. The Keystone page
displays.
iii. Highlight 2D Keystone and press ENTER. The keystone correction
page displays.
iv. Press the key whose keystone icon is similar to the shape of the
projected picture. Continue pressing the same key or press the other
keys until you are satisfied with the shape.
The values on the lower portion of the page change while pressing.
When the values reach their maximum or minimum with repeated
key presses, the picture's shape will stop changing. You will not be
able to change the picture further in that direction.
Display
Aspect Ratio
Keystone
Position
Overscan Adjustment
PIP
PC & Component YPbPr Tuning
S-Video
Keystone
2D Keystone
0
Anamorphic
ENTER
ENTER
EXIT Back
English
Two parallel sides
EXIT Back
Keystone
Press .
Press .
No parallel sides
10
EXIT Back
1. Press.
2. Press .
Using the projector
23
Page 24
2
3
W20000-en.book Page 24 Monday, October 22, 2007 3:35 PM
English
Using the preset and user modes
Selecting a preset mode
The projector is preset with several pre-defined picture modes so that you can choose one to suit your operating
environment and input source picture type.
To select a picture mode that suits your need:
•Using the remote control
1.Press PRESET repeatedly or USER 1, USER 2/ISF NIGHT, USER 3/ISF
DAY on the remote control, or PRESET MODE on the projector
repeatedly until your desired mode is selected.
•Using the OSD menu
1.Press MENU and then press / until the Picture -- Basic menu is
highlighted.
2.Press to highlight Picture Mode.
3.Press / until your desired mode is selected.
These modes consist of preset values suitable for various projection situations
as described below:
•Cinema: with well-balanced color saturation and contrast with a low
brightness level. This is most suitable for enjoying movies in a totally
dark environment (as you would find in a commercial cinema).
•Dynamic: Maximizes the brightness of the projected image. This mode is
suitable for environments where extra-high brightness is required, such
as using the projector in well lit rooms.
•Standard: Is slightly brighter than Cinema mode, and suitable for use in
rooms where there is a small amount of ambient light.
•User 1/User 2/User 3: Recalls the customized settings. See "Setting the
User 1/User 2/User 3 mode" on page 25 for details.
Picture -- Basic
Picture Mode
Load Settings From
Brightness
Contrast
Color
Tint
Sharpness
Reset Picture Settings
Rename User Mode
S-Video
Cinema
+50
+50
+50
0
+ 2
EXIT Back
Fine-tuning the selected picture mode
The pre-defined picture mode settings can be altered via the available items shown in the Picture -- Basic and
Picture -- Advanced menus.
To fine-tune the picture mode:
1.Press MENU and then press / until the Picture -- Basic or Picture -- Advanced menu is highlighted.
2.Press to highlight the item you want to adjust (from among Brightness, Contrast, Color, Tint,
Sharpness, Black Level, Clarity Control, Color Temperature, Gamma Selection, Brilliant Color, Color
Management, IRIS) and press / to set your desired value. Your selection is automatically stored in the
projector and associated with that input source.
See "Fine-tuning the picture quality" on page 26 and "Advanced picture quality controls" on page 27 for
details.
Each time you change the picture mode, the projector also changes the setting to the one which was last set for
that particular picture mode on that particular input. If you change the input source, the most recently used
picture mode and settings for that input and resolution will be restored.
24
Using the projector
Page 25
W20000-en.book Page 25 Monday, October 22, 2007 3:35 PM
Setting the User 1/User 2/User 3 mode
There are three user-definable modes if the current available picture modes are not suitable for your need. You
can use one of the picture modes (except the selected User mode) as a starting point and customize the settings.
1.In the Picture -- Basic menu, highlight Picture Mode and press / to
select User 1, User 2, or User 3 mode.
2.Press to highlight Load Settings From.
This function is only available when User 1, User 2, or User 3
mode is selected up in the Picture Mode sub-menu item.
3.Press ENTER to display the Load Settings From page.
4.Press to highlight a picture mode that is closest to your need and press
ENTER and EXIT.
5.Press to select a sub-menu item to be changed and adjust the value
with / . See "Fine-tuning the picture quality" on page 26 and
"Advanced picture quality controls" on page 27 for details.
6.When all settings have been done, press MENU to save and leave the
Picture -- Basic
Picture Mode
Load Settings From
Brightness
Contrast
Color
Tint
Sharpness
Reset Picture Settings
Rename User Mode
S-Video
Load Settings From
Cinema Mode
Dynamic Mode
Standard Mode
User 1
User 2
User 3
User 1
ENTER
+50
+50
+50
0
+ 2
EXIT Back
ENTER
EXIT Back
settings.
Renaming user modes
You can change User 1, User 2 , and User 3 to the names easy to be identified or understood by the users of this
projector. The new name can be up to 12 characters including English letters (A-Z, a-z), digits (0-9), and space
(_).
To rename user modes:
1.In the Picture -- Basic menu, highlight Rename User Mode and press ENTER to display the Rename User
Mode page.
2.Press / to highlight the item you want to rename and press ENTER. The first letter will be highlighted
by a white box.
3.Press / to select the first character.
4.Press to move along until the new name is set and press ENTER to confirm.
5.Repeat steps 2-4 if you want to change the other names.
English
Resetting the picture mode
All of the adjustments you’ve done in the Picture -- Basic and Picture -- Advanced menus can be returned to the
factory preset values with a key press on the highlight of Reset.
To reset the picture mode to the preset factory values:
1.In the Picture -- Basic menu, highlight Picture Mode and press / to select the picture mode (including
User 1, User 2, or User 3) you want to reset.
2.Press to highlight Reset Picture Settings and press ENTER. The confirmation message displays.
3.Press / to highlight Reset and press ENTER. The picture mode will return to the factory preset
settings.
4.Repeat steps 1-3 if you want to reset other picture modes.
Do not to be confused with the Reset Picture Settings function here with the Reset All Settings in the
Advanced Setup menu. The Reset All Settings function returns most of the settings to the factory preset
values system wide. See "Reset All Settings" on page 39 for details.
Using the projector
25
Page 26
C
T
W20000-en.book Page 26 Monday, October 22, 2007 3:35 PM
English
Fine-tuning the picture quality
No matter what picture mode you have selected, you are able to fine-tune those settings to fit every presentation
purpose. Those adjustments will be saved to the preset mode you are at when you exit the OSD menu.
Adjusting Brightness
Highlight Brightness in the Picture -- Basic menu and adjust the values by
pressing / on the projector or remote control.
The higher the value, the brighter the picture. And lower the setting, darker
-15
0
the picture. Adjust this control so the black areas of the picture appear just as
black and that detail in the dark areas is visible.
Adjusting Contrast
Highlight Contrast in the Picture -- Basic menu and adjust the values by
pressing / on the projector or remote control.
The higher the value, the greater the contrast. Use this to set the peak white
-8
0
level after you have previously adjusted the Brightness setting to suit your
selected input and viewing environment.
Adjusting Color
Highlight Color in the Picture -- Basic menu and adjust the values by pressing / on the projector or remote
control.
Lower setting produces less saturated colors; setting to the minimum value makes the image black and white. If
the setting is too high, colors on the image will be overpowering, which makes the image unrealistic.
Adjusting Tint
Highlight Tint and adjust the values by pressing / on the projector or remote control.
The higher the value, the more reddish the picture becomes. The lower the value, the more greenish the picture
becomes.
+15
+8
Adjusting Sharpness
Highlight Sharpness and adjust the values by pressing / on the projector
or remote control.
The higher the value, the sharper the picture becomes. The lower the value, the
softer the picture becomes.
The Brightness, Color, Contrast, Tint functions can also be accessible by pressing
BRIGHTNESS, COLOR, CONTRAST, TINT on the remote control to display the
adjustment bar and then you can press / to adjust the values.
26
Using the projector
+30
+50
+70
Page 27
W20000-en.book Page 27 Monday, October 22, 2007 3:35 PM
Advanced picture quality controls
There are more advanced functions in the Picture -- Advanced menu to be
adjusted to your preference. To save the settings, just press MENU to leave the
OSD menu.
Setting Black Level
Highlight Black Level and press / on the projector or remote control to
select 0 IRE or 7.5 IRE.
The grayscale video signal is measured in IRE units. In some areas which use
NTSC TV standard, the grayscale is measured from 7.5 IRE (black) to 100 IRE
(white); however, in other areas which use PAL equipment or Japanese NTSC
standard, the grayscale is measured from 0 IRE (black) to 100 IRE (white). We
suggest that you check the input source if it is with 0 IRE or 7.5 IRE, then
select accordingly.
Controlling image clarity
You may have static or noisy projected pictures.
To achieve better picture clarity:
1.Highlight Clarity Control and press ENTER on the projector or remote
control to display the Clarity Control page.
2.Press / to select the item you want to adjust and press / to set
the desired value.
• Noise Reduction: Reduces electrical image noise caused by different
media players. The higher the setting, the less the noise.
• Detail Enhancement: Sharpens the image. The higher the setting, the
Reduces color smear. The higher the setting, the more distinct the
effect.
Picture -- Advanced
Black Level
Clarity Control
Color Temperature
Color Temperature User_ Fine
Gamma Selection
Brilliant Color
Color Management
Dynamic Black
IRIS
Lens Shift
S-Video
Picture -- Advanced
Black Level
Clarity Control
Color Temperature
Color Temperature User_ Fine
Gamma Selection
Brilliant Color
Color Management
Dynamic BlackOn
IRIS
Lens Shift
S-Video
Clarity Control
Noise Reduction
Detail Enhancement
Luma Transmission
Chroma Transmission
0
0
English
0 IRE
Normal
2.4
EXIT Back
0 IRE
ENTER
Normal
2.4
On
EXIT Back
0
5
0
0
EXIT Back
Selecting a color temperature*
Highlight Color Temperature and select a preferred setting by pressing /
on the projector or remote control.
There are several color temperature settings available.
1.Lamp Native: With the lamp’s original color temperature and higher
brightness. This setting is suitable for environments where high
brightness is required, such as projecting pictures in well lit rooms.
2.Wa rm : Makes pictures appear reddish white.
3.Normal: Maintains normal colorings for white.
4.Cool: Makes pictures appear bluish white.
5.User 1/User 2/User 3: Recalls the settings customized in the Color
Temperature User_ Fine Tuning menu. See "Setting a preferred color
temperature" on page 28 for details.
Picture -- Advanced
Black Level
Clarity Control
Color Temperature
Color Temperature User_ Fine
Gamma Selection
Brilliant Color
Color Management
Dynamic BlackOn
IRIS
Lens Shift
S-Video
*About color temperatures:
There are many different shades
that are considered to be "white"
for various purposes. One of the
common methods of representing
white color is known as the “color
temperature”. A white color with a
low color temperature appears to
be reddish white. A white color
with a high color temperature
appears to have more blue in it.
Using the projector
0 IRE
Normal
2.4
On
0
EXIT Back
27
Page 28
W20000-en.book Page 28 Monday, October 22, 2007 3:35 PM
English
Setting a preferred color temperature
To set a preferred color temperature:
1.Highlight Color Temperature and select User 1, User 2, or User 3 by
pressing / on the projector or remote control.
2.Press to highlight Color Temperature User_ Fine Tuning and press
ENTER. The Color Temperature User_ Fine Tuning page displays.
The menu name ‘User_’ corresponds with the setting selected
in Color Temperature.
3.Press / to highlight the item you want to change and adjust the values by pressing / .
• Red Gain/Green Gain/Blue Gain: Adjusts the contrast levels of Red, Green, and Blue.
• Red Offset/Green Offset/Blue Offset: Adjusts the brightness levels of Red, Green, and Blue.
4.To save and leave the settings, press MENU once or EXIT twice.
Color Temp User 1 Fine Tuning
Red Gain
Green Gain
Blue Gain
Red Offset
Green Offset
Blue Offset
+50
+50
+50
+50
+50
+50
EXIT Back
Color Management
In most installation situations, color management will not be necessary, such as in classroom, meeting room, or
lounge room situations where lights remain on, or where building external windows allow daylight into the
room.
Only in permanent installations with controlled lighting levels such as boardrooms, lecture theaters, or home
theaters, should color management be considered. Color management provides fine color control adjustment to
allow for more accurate color reproduction, should you require it.
Proper color management can only be achieved under controlled and reproducible viewing conditions. You will
need to use a colorimeter (color light meter), and provide a set of suitable source images to measure color
reproduction. These tools are not provided with the projector, however, your projector supplier should be able to
provide you with suitable guidance, or even an experienced professional installer.
The Color Management provides six sets (RGBCMY) of colors to be adjusted to favorite colors. When you select
each color, you can independently adjust its color range and saturation according to your preference.
To adjust and store the settings:
1.In the Picture -- Advanced menu, highlight Color Management and
press ENTER. The Color Management page displays.
2.Highlight Primary Color and press / to select a color from among
Red, Ye l l o w , Green, Cyan, Blue, and Magenta.
3.Press to highlight Range and press / to select the color range you
wish to make adjustment. The bigger the range, the more proportions of
its two adjacent colors the color contains.
Please refer to the illustration to the right for how the colors relate to
each other. For example, if you select Red and set its range at 0, only pure
red is selected. Increasing its range will include both the red color close to
yellow and red color close to magenta.
4.Press to highlight Saturation and adjusts the color saturation level by
pressing / .
If you select Red and set its range at 0, only the saturation of the pure red
will be affected.
Picture -- Advanced
Black Level
Clarity Contr ol
Color Temperatu re
Color Temperature User_ Fine
Gamma Selection
Brilliant Color
Color Management
Dynamic Black
IRIS
Lens Shift
S-Video
Color Management
Primary Color
Range
Saturation
Yellow
Red
0 IRE
Normal
2.4
On
ENTER
On
0
EXIT Back
Magenta
+15
+15
EXIT Back
Green
Saturation is the amount of that color in a video picture. Lower
settings produce less saturated colors; a setting of “0” removes that
color from the image entirely. If the saturation is too high, that color
will be overpowering and unrealistic.
5.To leave and save the settings, press MENU once or EXIT twice.
28
Using the projector
Magenta
Cyan
Blue
Page 29
W20000-en.book Page 29 Monday, October 22, 2007 3:35 PM
Adjusting Brilliant Color
This feature utilizes a new color-processing algorithm and system level
enhancements to enable higher brightness while providing truer, more vibrant
colors in picture. When set to "Off", Brilliant Color is disabled.
Selecting a Gamma setting
Highlight Gamma Selection and select a preferred setting by pressing /
on the projector or remote control.
Gamma refers to the relationship between input source and picture
brightness.
•Gamma 2.2
Increases the average brightness of the picture. Best for a lit environment,
meeting room or family room.
•Gamma 2.4/2.5
Best for viewing movies in a darken environment.
•Gamma 2.6/2.8
Best for viewing movies which are mostly composed of dark scenes.
High Brightness
Low Contrast
Low Brightness
High Contrast
Picture -- Advanced
Black Level
Clarity Control
Color Temperature
Color Temperature User_ Fine
Gamma Selection
Brilliant Color
Color Management
Dynamic BlackOn
IRIS
Lens Shift
S-Video
Picture -- Advanced
Black Level
Clarity Control
Color Temperature
Color Temperature User_ Fine
Gamma Selection
Brilliant Color
Color Management
Dynamic Black
IRIS
Lens Shift
S-Video
0
English
0 IRE
Normal
2.4
On
0
EXIT Back
0 IRE
Normal
2.4
On
On
EXIT Back
2.2 2.4 2.5 2.6 2.8
Adjusting contrast ratio via IRIS
The contrast ratio is the measurement of the difference between the brightest whites and the darkest blacks a
display can show. This projector has a very high contrast ratio which can reveal subtle color detail not possible
with projectors which have a lower contrast ratio. You can adjust the contrast level to allow for ambient lighting
levels within the room which may affect color detail. Make sure Dynamic Black in the Picture -- Advanced menu
is set to "On" before you can adjust the contrast ratio.
To manually adjust the contrast ratio,
•Using the remote control
1.Press IRIS. The adjustment bar displays.
2.Press to lower the contrast and increase brightness, or press to
raise the contrast and decrease brightness.
•Using the OSD menu
1.Press MENU and then press / until the Picture -- Advanced menu is
highlighted.
2.Press to highlight IRIS.
3.Press to lower the contrast and increase brightness, or press to
raise the contrast and decrease brightness.
Picture -- Advanced
Black Level
Clarity Control
Color Temperature
Color Temperature User_ Fine
Gamma Selection
Brilliant Color
Color Management
Dynamic Black
IRIS0
Lens Shift
S-Video
Picture -- Advanced
Black Level
Clarity Control
Color Temperature
Color Temperature User_ Fine
Gamma Selection
Brilliant Color
Color Management
Dynamic Black
IRIS
Lens Shift
S-Video
0 IRE
Normal
2.4
On
On
EXIT Back
0 IRE
Normal
2.4
On
On
+ 8
EXIT Back
Using the projector
29
Page 30
W20000-en.book Page 30 Monday, October 22, 2007 3:35 PM
English
Selecting the aspect ratio
The "aspect ratio" is the ratio of the image width to the image height. Digital TV is usually in 16:9 ratio, which is
the default for this projector, and most analog TV signals and DVDs are in 4:3 ratio.
With the advent of digital signal processing, digital display devices like this projector can dynamically stretch and
scale the image output to a different aspect than that of the image input source. Images can be stretched in a
linear manner so the whole of the image is stretched equally, or non-linearly, which distorts the image.
To change the projected picture ratio (no matter what aspect the source is):
•Using the remote control
Press one of the aspect ratio buttons to suit the format of the video signal and
your display requirements.
•Using the OSD menu
1.Press MENU and then press / until the Display menu is highlighted.
2.Press to highlight Aspect Ratio.
3.Press / to select an aspect ratio to suit the format of the video signal
and your display requirements.
About the aspect ratio
1.Anamorphic (ANA): Scales an image so that it is displayed in the center
of the screen with a 16:9 aspect ratio. This setting stretches and resizes
linearly, except that it treats the vertical and horizontal dimensions
independently. It stretches the height of the source image until it reaches
the full projected height, and stretches the width of the source image
until it reaches the full projected width. This may alter the projected
aspect, depending upon the original aspect of the source image.
Anamorphic is most suitable for images which are already in a 16:9
aspect, like high definition TV, as it displays them without aspect
alteration.
2.4:3: Scales a picture so that it is displayed in the center of the screen with
a 4:3 aspect ratio. This is most suitable for 4:3 pictures like computer
monitors, standard definition TV and 4:3 aspect DVD movies, as it
displays them without aspect alteration.
3.Letter Box (LB): Scales a picture to fit the projector’s native resolution in
its horizontal width and resize the picture’s height to the 3/4 of the
projection width. This may produce a picture greater in height than can
be displayed, so part of the picture is lost (not displayed) along the top
and bottom edges of the projection. This is suitable for the display of
movies which are presented in letter box format (with black bars on the
top and bottom).
Display
Aspect Ratio
Keystone
Position
Overscan Adjustment
PIP
PC & Component YPbPr Tuning
S-Video
16:9 picture
4:3 picture
16:9 picture
Letter Box
format picture
Anamorphic
0
EXIT Back
4.Wide: Stretches the picture horizontally in a non-linear manner, that is,
the edges of the picture are stretched more than the center of the picture
to prevent distortion of the central part of the picture. This is suitable for
occasions where you want to stretch the width of a 4:3 aspect picture to
the width of a 16:9 aspect screen. It does not alter the height. Some
widescreen movies have been produced with their width squashed down
to the width of a 4:3 aspect, and are best viewed when restretched back to
their original width using this setting.
30
Using the projector
4:3 picture
Page 31
W20000-en.book Page 31 Monday, October 22, 2007 3:35 PM
5.Real: This setting displays the image in a one-to-one pixel mapping
without alteration or resize in the centre of the projection. This is most
suitable for use with PC and RGBHD source inputs.
The black portions are inactive areas and the white portions are active areas.
OSD menus can be displayed on those unused black areas.
4:3 picture
Using Panamorph lenses (optional)
Panamorph lenses allow you to convert 16:9 projectors to the full 2.35:1 aspect ratio of most of major motion
pictures, showing the best movies without letterbox bars at top and bottom of images while increasing resolution
by 33% and brightness by 20%.
2.35:1 aspect ratio image
Pressing LB on
the remote
control
2.35:1 aspect ratio image
using the entire resolution
Using
Panamorph
lens
2.35:1 aspect ratio image in
a 2.35:1 display area
of the 16:9 display
You may need a 2.35:1 screen to display the 2.35:1 images.
For more information, please go to www.panamorph.com or contact the place you purchase the projector.
Operating in a high altitude environment
We recommend you activate High Altitude Mode when your environment is higher than 1500 meters (around
4920 feet) above sea level, or whenever the projector will be used for extended periods of time (>10 hours)
without shutdown.
To a ct iv ate High Altitude Mode:
1.Press MENU and then press / until the Advanced Setup menu is
highlighted.
2.Press to highlight High Altitude Mode.
3.Press / to select On. A confirmation message displays.
4.Highlight Ye s and press ENTER.
Operation under High Altitude Mode may cause a higher decibel operating
noise level because of increased fan speed necessary to improve overall system
cooling and performance.
If you use this projector under other extreme conditions excluding the above,
it may display auto shut-down symptoms, which is designed to protect your
projector from over-heating. In cases like this, you should switch to High
Altitude Mode to solve these symptoms. However, this is not to state that this
projector can operate under any and all harsh or extreme conditions.
Advanced Setup
Lamp
Pattern
Dust Filter
High Altitude Mode
Password
Key Lock
Reset All Settings
ISF
S-Video
WARNING
High Altitude Mode is used when the
environment is higher than 1500m.
Do you want to turn the High Altitude
Mode on?
Yes
On
EXIT Back
No
English
Using the projector
31
Page 32
W20000-en.book Page 32 Monday, October 22, 2007 3:35 PM
English
Displaying more than one image source simultaneously
Your projector is capable of displaying pictures simultaneously from two input sources, which can be used to
enhance your presentation in an interesting way. Ensure the signals you want to display are correctly connected
to the projector.
To display the PIP window:
•Using the remote control
Press PIP to display the PIP page and make adjustments by following the steps
starting from step 3 in the section "Using the OSD menu" below.
When the PIP window is on, to change the PIP window size, press SIZE
repeatedly until a desired size is selected.
When the PIP window is on, to change the PIP window position, press
POSITION repeatedly until a desired position is selected.
When the PIP window is on, to highlight one of the sources to make
adjustments, press ACTIVE repeatedly until the source is selected.
•Using the OSD menu
1.Press MENU and then press / until the Display menu is highlighted.
2.Press to highlight PIP and press ENTER. The PIP page displays.
3.Highlight PIP and press / to select On.
The projector will select two currently active signals to display and the last
viewed picture will be displayed on the big screen as a main source.
See "PIP source conflict list" on page 32 for the conflict source
combinations.
4.To change the Main Source or Second Source, press to highlight Main
Source or Second Source and press ENTER. The source selection bar
displays.
5.Use / to highlight the source you want to display for the main
(bigger) or second (smaller) window, and press ENTER to save the
setting and go back to the PIP page.
6.To make OSD settings to one of the two sources (main or second),
highlight Active Window and press / to select the source you want
to make adjustments.
The settings made on the OSD menus will only take effect on
the active window. See "Disabled functions for the active windows"
on page 32 for exceptions.
Display
Aspect Ratio
Keystone
Position
Overscan Adjustment
PIP
PC & Component YPbPr Tuning
S-Video
PIP
PIP
Main Source
Second Source
Active Window
Position
Size
0
Anamorphic
ENTER
EXIT Back
On
Main
Top-Right
Large
EXIT Back
7.To change the position of the smaller picture, highlight Posi tion and
press / repeatedly until a suitable position is selected.
8.To resize the small picture, highlight Size and press / to set the PIP
size among Small or Large.
9.To save the settings and leave the OSD menu, press MENU once or EXIT repeatedly until the menu disappears.
PIP source conflict list
The following source combinations cannot display at the same time for the PIP function: Component+Video,
Component+S-Video and Video+S-Video.
Disabled functions for the active windows
The following OSD menu functions cannot work on the active windows for the PIP: My Screen, Auto Source Search.
32
Using the projector
Page 33
W20000-en.book Page 33 Monday, October 22, 2007 3:35 PM
Creating your own startup screen
In addition to selecting the projector preset startup screen from among BenQ logo or Blue screen, you can make
your own startup screen that is a picture projected from your computer or video source.
To create your own startup screen, project the picture you want to use as your startup screen from either a
computer or video source. The rest steps are as follows.
•Using the OSD menu
1.Press MENU and then press / until the System Setup menu is
highlighted.
2.Press to highlight My Screen and press ENTER. A confirmation message
displays.
3. Press ENTER again.
4.The message 'Screen Capturing...' displays while the projector is processing
the picture. Please wait.
5.If the action is successful, you see the message 'Captured Succeeded' on the
System Setup
Language
Splash Screen
My Screen
Projector Position
Auto Off
Sleep Timer
Background Color
Menu Settings
Input Source
Auto Source Search
S-Video
English
My Screen
ENTER
Floor Front
Disable
Disable
Blue
On
EXIT Back
screen. The captured picture is saved as My Screen.
6.To view the captured picture displayed as the startup screen, set My Screen in the System Setup > Splash Screen
menu and restart the projector.
In the unlikely event that the capturing action fails, change your target picture.
Personalizing the projector menu display
The On-Screen Display (OSD) menus can be set according to your preferences. The following settings do not affect the
projection settings, operation, or performance.
• Rename User Mode: See "Renaming user modes" on page 25 for details.
• Menu Display Time in the System Setup > Menu Settings menu sets the length of time the OSD will remain active
after your last key press. The time length ranges from 5 to 30 seconds in 5-second increments. Use / to select a
suitable time.
• Menu Position in the System Setup > Menu Settings menu sets the OSD position in five locations. Use / to
select a preferred position.
• Language in the System Setup menu sets your familiar language for the On-Screen (OSD) Menus. See "Using the
menus" on page 20 for details.
• Splash Screen in the System Setup menu sets a preferred logo screen to be displayed during projector start-up. See
"Creating your own startup screen" on page 33 for details.
English
Locking control keys
With the control keys on the remote control and projector locked, you can prevent your projector settings from being
changed accidentally (by children, for example). When Ke y Lock is on, no control keys on the remote control and
projector will operate except POWER and EXIT.
To l oc k t he ke ys :
•Using the OSD menu
1.Press MENU and then press / until the Advanced Setup menu is
highlighted.
2.Press to highlight Key Lock, and press ENTER. The control keys lock.
To unlock the keys, press and hold EXIT on the projector or remote control for 5
seconds.
Advanced Setup
Lamp
Pattern
Dust Filter
High Altitude Mode
Password
Key Lock
Reset All Settings
ISF
S-Video
Using the projector
Off
ENTER
EXIT Back
33
Page 34
W20000-en.book Page 34 Monday, October 22, 2007 3:35 PM
English
Turn i n g th e p ower of f
To turn the projector off, press POWER () on the projector or remote
control and a warning message appears. Press POWER again.
•The Power indicator light flashes orange and the fans run for about
two minutes to cool the lamp. The projector will not respond to any
commands until the cooling process is complete.
•Then, the Power indicator light is a steady orange once the cooling
process has finished and fans stop.
•If the projector will not be used for an extended period, turn the
main power switch off and unplug the power cable from the power
outlet.
•To protect the lamp, the projector will not respond to any
commands during the cooling process.
Power Off
Press again to power off.
Press any other button to cancel
34
Using the projector
Page 35
W20000-en.book Page 35 Monday, October 22, 2007 3:35 PM
On-Screen Display (OSD) menus
On-Screen Display (OSD) structure
Please note that the on-screen display (OSD) menus vary according to the signal type selected.
Main menuSub-menuOptions
Cinema/Dynamic/Standard/User 1/User 2/User
3
Lamp Native/Warm/Normal/Cool/User 1/User
2/User 3
Video/S-Video/Component 1/Component 2/
HDMI 1/HDMI 2/RGB HD
W20000-en.book Page 36 Monday, October 22, 2007 3:35 PM
English
Language
Splash ScreenBenQ/Blue/My Screen
My Screen
Projector Position
System Setup
Advanced
Setup
Information
Note that the menu items are available when the projector detects at least one valid signal. If there is no
equipment connected to the projector or no signal detected, limited menu items are accessible.
The default values listed in this manual, especially on pages 37-39, are for reference only. They may vary from the
projectors due to the continuous improvement to the products.
Auto Off
Sleep Timer
Background ColorPurple/Black/Blue
Menu Settings
Input Source
Auto Source SearchOn/Off
Lamp
Pattern
Dust Filter
High Altitude ModeOn/Off
Password
Key Lock
Reset All Settings
ISF(inputs current password)
Source
Picture Mode
Resolution
Lamp Hours
Dust Filter Hours
Floor Front/Ceiling Front/Floor Rear/Ceiling
Rear
Disable/5 min/10 min/15 min/20 min/25 min/30
min
Disable/30 min/60 min/90 min/120 min/150
min/180 min
Menu Display Time5 sec/10 sec/15 sec/20 sec/25 sec/30 sec
HDMI 1/HDMI 2/Video/S-Video/Component 1/
Component 2/RGB HD
36
Using the projector
Page 37
W20000-en.book Page 37 Monday, October 22, 2007 3:35 PM
Picture -- Basic menu
FUNCTION
(default setting/value)
Picture Mode
(Cinema)
Load Settings From
Brightness
(depends on the selected
input source)
Contrast
(depends on the selected
input source)
Color
(depends on the selected
input source)
Tint
(depends on the selected
input source)
Sharpness
(depends on the selected
input source)
Reset Picture
Settings
Rename User Mode
English
DESCRIPTION
Pre-defined picture modes are provided so you can optimize your projector
picture set-up to suit your program type. See "Selecting a preset mode" on
page 24 for details.
Selects a picture mode that most suits your need for the picture quality and
further fine-tune the picture based on the selections listed below. See "Setting the
User 1/User 2/User 3 mode" on page 25 for details.
Adjusts the brightness of the picture. See "Adjusting Brightness" on page 26 for
details.
Adjusts the degree of difference between dark and light in the picture. See
"Adjusting Contrast" on page 26 for details.
Adjusts the color saturation level -- the amount of each color in a video picture.
See "Adjusting Color" on page 26 for details.
Adjusts the red and green color tones of the picture. See "Adjusting Tint" on
page 26 for details.
Adjusts the picture to make it look sharper or softer. See "Adjusting Sharpness"
on page 26 for details.
Returns all settings in the Picture -- Basic and Picture -- Advanced menus to the
factory preset values. See "Resetting the picture mode" on page 25 for details.
Renames User 1, User 2, or User 3. See "Renaming user modes" on page 25 for
details.
Picture -- Advanced menu
FUNCTION
(default setting / value)
Black Level
(0 IRE)
Clarity Control
Color Temperature
(depends on the selected
Picture Mode)
Color Temperature
User_ Fine Tuning
Gamma Selection
(depends on the selected
Picture Mode)
Brilliant Color
(On)
Color Management
Dynamic Black
(On)
DESCRIPTION
Sets the picture grayscale as 0 IRE or 7.5 IRE. See "Setting Black Level" on page 27
for details.
Adjusts the picture clarity. See "Controlling image clarity" on page 27 for details.
There are several color temperature settings available. See "Selecting a color
temperature*" on page 27 for details.
See "Setting a preferred color temperature" on page 28 for details.
See "Selecting a Gamma setting" on page 29 for details.
See "Adjusting Brilliant Color" on page 29 for details.
See "Color Management" on page 28 for details.
See "Adjusting contrast ratio via IRIS" on page 29 for details.
Using the projector
37
Page 38
W20000-en.book Page 38 Monday, October 22, 2007 3:35 PM
English
IRIS
Lens Shift
Display menu
FUNCTION
(default setting / value)
Aspect Ratio
(Anamorphic)
Keystone
(0)
Position
(0)
Overscan
Adjustment
(depends on the selected
input source)
PIP
PC & Component
YPbPr Tuning
See "Adjusting contrast ratio via IRIS" on page 29 for details.
See "Shifting the projection lens vertically" on page 12 for details.
DESCRIPTION
There are several options to set the picture's aspect ratio depending on your input
source. See "Selecting the aspect ratio" on page 30 for details.
Corrects any keystoning of the picture. See "Correcting picture distortion" on
page 23 for details.
Displays the position adjustment page. To move the projected picture, use the
directional arrow keys. The values shown on the lower position of the page
change with every key press you made until they reach their maximum or
minimum.
Conceals the poor picture quality in the four edges. You can also manually press
/ to decide how much to be concealed. Setting 0 means the picture is 100%
displayed. The greater the value, the more portion of the picture is concealed
while the screen remains filled and geometrically accurate.
Turns the PIP window on or off and makes related adjustments. See "Displaying
more than one image source simultaneously" on page 32 for details.
H.Size (0)
Adjusts the horizontal width of the picture.
Phase (0)
Adjusts the clock phase to reduce picture distortion.
Auto
Adjusts the phase, and frequency automatically
System Setup menu
FUNCTION
(default setting / value)
Language
(English)
Splash Screen
(BenQ logo)
My Screen
Projector Position
(Floor Front)
Auto Off
(Disable)
Sleep Timer
(Disable)
Background Color
(Blue)
38
Using the projector
DESCRIPTION
Sets the language for the On-Screen Display (OSD) menus. See "Using the menus"
on page 20 for details.
Allows you to select which logo screen will display during projector start-up.
Three options are available: BenQ logo screen, Blue screen, or My Screen.
Captures and stores the projected picture as My Screen. See "Creating your own
startup screen" on page 33 for details.
The projector can be installed on a ceiling or behind a screen, or with one or more
mirrors. See "Obtaining a preferred projected image size" on page 12 for details.
Prevents unnecessary projection when no signal is detected for a long time. See
"Setting Auto Off" on page 43 for details.
Sets the auto-shutdown timer. The timer can be set to a value between 30 minutes
and 3 hours.
Allows you to choose the color of the background screen that will be displayed
when there is no input signal detected.
Page 39
W20000-en.book Page 39 Monday, October 22, 2007 3:35 PM
Menu Settings
Input Source
Auto Source Search
(Off)
Advanced Setup menu
FUNCTION
(default setting / value)
Lamp
Pattern
Dust Filter
High Altitude Mode
(Off)
Password
Key Lock
Reset All Settings
Menu Display Time (15 sec)
Sets the length of time the OSD will remain active after your last key press. The
range is from 5 to 30 seconds in 5-second increments.
Menu Position (Center)
Sets the On-Screen Display (OSD) menu position.
Selects an input source to be projected. See "Selecting an input source" on page 19
for details.
Sets whether the projector searches automatically for input sources. If the source
scan is On, the projector will scan for input sources until it acquires a signal. If the
function is not activated, the projector selects the last used input source.
DESCRIPTION
Lamp Power (Normal)
Selects the projector lamp between Normal and Whisper modes.
Lamp Hours
Shows the lamp hours information. See "Getting to know the lamp hour" on
page 43 for details.
Reset Lamp Timer
Once the lamp is renewed, select Reset to return the lamp timer to '0'. See
"Resetting the lamp timer" on page 46 for details.
Grid
Press ENTER to display the grid test pattern. It helps you adjust the image size and
focus and check that the projected image is free of distortion.
Color Bar
Press ENTER to display the color bar test pattern. You can display this test pattern
to check that the colors are to your liking.
Dust Filter Hours
Shows the dust filter hours information
Reset Dust Filter Timer
Resets the duster filter timer to '0'. See "To clean the filter" on page 42 for details.
A mode for operation in areas like high altitude or high temperature. See
"Operating in a high altitude environment" on page 31 for details.
Password (Off)
Limits use of the projector to only those who know the correct password. See
"Utilizing the password function" on page 21 for details.
Change Password
You will be asked to enter the current password before changing to a new one. See
"Utilizing the password function" on page 21 for details.
Locks the keys on the projector and remote control except POWER and EXIT. See
"Locking control keys" on page 33 for details.
Returns all settings to the factory preset values.
The following settings will still remain: Names of user modes, Keystone,
Position, H.Size, Phase, Language, Projector Position, High Altitude
Mode, Lamp, and Password.
English
Using the projector
39
Page 40
W20000-en.book Page 40 Monday, October 22, 2007 3:35 PM
English
The ISF calibration menu is password protected and only accessible by authorized
ISF calibrators. The ISF (Imaging Science Foundation) has developed carefully
crafted, industry-recognized standards for optimal video performance and has
implemented a training program for technicians and installers to use these
ISF
standards to obtain optimal picture quality from BenQ video display devices.
Accordingly, we recommend that setup and calibration be performed by an ISF
certified installation technician.
For more information, please go to www.imagingscience.com or
contact the place you purchased the projector.
Information menu
This menu shows you the current operating status of the projector.
Some picture adjustments are available only when certain input sources are in use. Unavailable adjustments are not
shown on the screen.
FUNCTIONDESCRIPTION
Source
Picture Mode
Resolution
Lamp Hours
Dust Filter Hours
Shows the current signal source.
Shows the selected mode in the Picture -- Basic > Picture Mode menu.
Shows the native resolution of the input source.
Shows the lamp time used under Normal and Whisper modes.
Shows the total time of the filter has been used.
40
Using the projector
Page 41
W20000-en.book Page 41 Monday, October 22, 2007 3:35 PM
Additional information
Care of the projector
Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean
and clean or replace the air filter. Never remove any parts of the projector except the lamp or the air filter.
Contact your dealer or local BenQ Customer Service Centre if the projector fails to operate as expected.
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Before you attempt to clean the lens, turn the
projector off, unplug the power cable, and leave it several minutes to cool completely.
1.Use a canister of compressed air to remove dust. (Available from building hardware or photographic
suppliers.)
2.If there is stubborn dirt or smudge marks, use a proper photographic lens brush or moisten a clean soft lens
cloth with lens cleaner to gently wipe the lens surface.
Never touch the lens with your finger or rub the lens with abrasive materials. Even paper towels can
damage the lens coating. Only ever use a proper photographic lens brush, cloth, and cleaning solution. Do
not attempt to clean the lens while the projector is switched on or is still hot from previous use.
Cleaning the projector case
Before you attempt to clean the case, turn the projector off, unplug the power cable, and leave it several minutes
to cool completely.
1.To remove dirt or dust, wipe the case with a soft, dry, lint-free cloth.
2.To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral detergent. Then wipe the
case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
English
Storing the projector
If you need to store the projector for an extended time, please:
1.Make sure the temperature and humidity of the storage area are within the recommended range for the
projector. Please refer to the Spec. page in this manual or consult your dealer about the range.
2.Retract the adjuster feet.
3.Remove the batteries from the remote control.
4.Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent. When you carry the
projector yourself, please use a soft carry case.
Cleaning and replacing the dust filter
The message to the right displays periodically every 500 hours
use. You can also use the Advanced Setup > Dust Filter > Dust
Filter Hours menu or the Information > Dust Filter Hours
menu to check how long the filter has been used. If the filter is
not cleaned, it can become clogged with dust and prevent proper
ventilation. This can cause overheating and a malfunction of the
projector. Should the projector filter become seriously clogged
with dust, it can cause over-heating inside of the projector.
WARNING
FILTER CLEAN REMIND NOTICE
Please check if the filter is clean.
Clean the filter or replace
with a new one.
OK
Additional information
41
Page 42
W20000-en.book Page 42 Monday, October 22, 2007 3:35 PM
English
To clean the filter
1. Shut down the projector if turned on and wait
until the fans stop running.
2.Release the bottom edge of the filter cover (right
side of projector) by gently pulling the tabs on the
lower ends of the panel (as illustrated).
5.Use a small vacuum cleaner (designed for
computers and other office equipment) or use a
soft brush (such as a clean artist’s paintbrush) to
vacuum or sweep the dust away.
• If the dirt is difficult to remove or the filter is
broken, you should replace it.
6.Re-install the filter grill and cover securely.
3.Remove the filter cover by gently lifting the
loosened cover vertically upwards and then away
from the projector body.
4.Remove the dust filter grill by pulling the tab
outwards and away from the projector.
7.Reapply power and turn the projector on.
• If the filter grill is not correctly seated in place,
you will be reminded by messages displayed on
the screen until ENTER is pressed on the
highlight of OK.
• The projector will automatically shut down
within minutes if there has been no further
action taken. Re-install the filter and cover
securely, then turn on the power again.
Resetting the filter timer
Do not reset the filter timer if the filter has not
been replaced.
1.After the startup logo, press MENU and then
press / until the Advanced Setup menu is
highlighted.
2.Press to highlight Dust Filter and press ENTER.
The Dust Filter page displays.
3.Highlight Reset Dust Filter Timer and press
ENTER. A warning message displays asking if you
want to reset the lamp timer. Highlight Reset and
press ENTER. The filter time will be reset to '0'.
Do not reset if the filter is not new or replaced
as this could cause damage.
42
Additional information
Page 43
W20000-en.book Page 43 Monday, October 22, 2007 3:35 PM
Lamp information
Getting to know the lamp hour
When the projector is in operation, the duration (in hours) of lamp usage is
automatically calculated by the built-in timer. The method of calculating the
equivalent lamp hour is as follows:
Equivalent lamp hour
= 1 (hours used in Whisper mode) + 3/2 (hours used in Normal mode)
See "Setting Lamp Power as Whisper" below for more information on
Whisper mode.
To obtain the lamp hour information:
1.Press MENU and then press / until the Advanced Setup menu is
highlighted.
2.Press to highlight Lamp and press ENTER. The Lamp page displays.
3.Highlight Lamp Hours and press ENTER to display the Lamp Hours
information page.
4.To leave the menu, press MENU.
About Lamp Rest Rate:
Lamp Rest Rate shows the percentage of the lamp rest life. The method of
calculating the rate is as follows:
Rest Rate = [1 - (Total Lamp Hours /3000)] x 100%
Extending lamp life
The projection lamp is a consumable item that normally can last up to 20003000 hours with proper usage. To keep the lamp life as long as possible, you
can do the following settings via the OSD menu.
•Setting Lamp Power as Whisper
Using Whisper mode reduces system noise and power consumption. If the
Whisper mode is selected, the light output will be reduced and result in darker
projected pictures.
Setting the projector in Whisper mode also extends the lamp life. To set
Whisper mode, go into the Advanced Setup > Lamp > Lamp Power menu and press / .
•Setting Auto Off
This function allows the projector to turn off automatically if no input source is detected after a set period of
time.
To s e t Auto Off, go into the System Setup > Auto Off menu and press / to select a time period. The time
period can be set from 5 to 30 minutes in 5-minute increments. If the preset time lengths are not suitable for your
presentation, select Disable. The projector will not automatically shut down in a certain time period.
Advanced Setup
Lamp
Pattern
Dust Filter
High Altitude Mode
Password
Key Lock
Reset All Settings
ISF
Lamp
Lamp Power
Lamp Hours
Reset Lamp Timer
Lamp Hours
Lamp Hours Nor.
Lamp Hours Eco.
Lamp Rest Rate
System Setup
Language
Splash Screen
My Screen
Projector Position
Auto Off
Sleep Timer
Background Color
Menu Settings
Input Source
Auto Source Search
S-Video
ENTER
Off
EXIT BackS-Video
Whisper
ENTER
EXIT Back
100hr
150hr
90%
EXIT Back
English
BenQ
Floor Front
Disable
Disable
Blue
On
EXIT Back
English
Additional information
43
Page 44
W20000-en.book Page 44 Monday, October 22, 2007 3:35 PM
English
Timing of replacing the lamp
When the Lamp indicator lights up red or a message appears suggesting it is time to replace the lamp, please
install a new lamp or consult your dealer. An old lamp may cause a malfunction in the projector and in some
instances the lamp may explode.
The Lamp indicator light and Temperature warning light will light up if the lamp becomes too hot. Turn the
power off and let the projector cool for 45 minutes. If the Lamp or Temp indicator still lights up after turning the
power back on, please contact your dealer. See "Indicators" on page 47 for details.
The following Lamp warning displays will remind you to change the lamp.
StatusMessage
The lamp has been in operation for 2000 hours. Install a new lamp for
optimal performance. If the projector is normally run with Whisper selected
(See "Getting to know the lamp hour" on page 43), you may continue to
operate the projector until the 2950 hour lamp warning appears.
Press ENTER to dismiss the message.
The lamp has been in operation for 2980 hours. It is strongly recommended
that you replace the lamp at this age. The lamp is a consumable item. The
lamp brightness diminishes with use. This is normal lamp behavior. You can
replace the lamp whenever you notice that the brightness level has
significantly diminished. If the lamp is not replaced beforehand, it should be
replaced after 2950 hours usage.
Press ENTER to dismiss the message.
WARNING
NOTICE: Order replacement lamp
Lamp > 2000hrs
OK
WARNING
NOTICE: Order replacement lamp
Lamp > 2980hrs
OK
The lamp has been in operation for 3000 hours. The lamp MUST be replaced
before the projector will operate normally.
Press ENTER to dismiss the message.
WARNING
NOTICE: Replace lamp now
Lamp > 3000hrs
Lamp-usage time exceeded
Replace lamp (refer to User Manual)
then reset lamp timer
OK
Replacing the lamp
To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before
changing the lamp.
To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the
lamp.
To reduce the risk of injuries to fingers and damage to internal components, use caution when removing
lamp glass that has shattered into sharp pieces.
To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do not
touch the empty lamp compartment when the lamp is removed.
This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in a
proper manner.
44
Additional information
Page 45
W20000-en.book Page 45 Monday, October 22, 2007 3:35 PM
1. Turn the power off and disconnect the projector
from the wall socket. Turn off all connected
equipment and disconnect all other cables. See
"Turning the power off " on page 34 for details.
2.Slightly lift the projector up. Loosen the screws on
the lamp cover (located on the left side).
3.Remove the lamp cover.
5.Slowly pull the lamp out of the projector.
Pulling it too quickly may cause the lamp to
break and scatter broken glass in the projector. To
reduce the risk of injuries to fingers and damage to
internal components, use caution when removing
lamp glass that has shattered.
Do not place the lamp in locations where water
might splash on it, children can reach it, near or
above heat sources, or near flammable materials.
Do not insert your hand into the projector when
the lamp is removed. If you touch the optical
components inside, it could cause blurred images.
6.Insert the replacement lamp. Make sure it is
pushed fully and firmly in place.
7.Tighten the screws securing the lamp box.
English
4.Loosen the screws that hold the lamp to the
projector. If the screws are not loosened
completely, they could injure your fingers. It is
strongly recommended that you use a magnetichead screwdriver to retain the screw should it come
loose.
Please be careful to not over-tighten the
screws.
Loose screws may cause a bad connection,
which could result in malfunction.
8.Re-install the lamp cover.
9. Tighten the screws on the lamp cover.
10. Reapply power and turn the projector back on.
Additional information
45
Page 46
W20000-en.book Page 46 Monday, October 22, 2007 3:35 PM
English
Resetting the lamp timer
Do not reset the lamp timer if the lamp has not been replaced as this could cause damage.
1.After the startup logo, press MENU and then press / until the
Advanced Setup menu is highlighted.
2.Press to highlight Lamp and press ENTER. The Lamp page displays.
3.Highlight Reset Lamp Timer and press ENTER. A warning message
displays asking if you want to reset the lamp timer. Highlight Reset and
press ENTER. The lamp time will be reset to '0'.
Advanced Setup
Lamp
Pattern
Dust Filter
High Altitude Mode
Password
Key Lock
Reset All Settings
ISF
Lamp
Lamp Power
Lamp Hours
Reset Lamp Timer
WARNING
Reset Lamp Timer?
ResetCancel
ENTER
Off
EXIT BackS-Video
Normal
ENTER
EXIT Back
46
Additional information
Page 47
W20000-en.book Page 47 Monday, October 22, 2007 3:35 PM
Indicators
There are three indicators which show the status of the projector. Check the following for information about the
indicator lights. If there is anything wrong, turn the projector off and contact your dealer.
•The projector needs 90 seconds to cool down as it was
abnormally shut down without the normal cooling down
process.
•The projector needs to cool for 90 seconds after the power is
turned off.
•The lamp has been damaged. Please contact your local BenQ
customer center for purchasing a new lamp.
•The lamp is not properly attached.
•The lamp has been damaged. Please contact your local BenQ
customer center for purchasing a new lamp.
The fans are not working.
Fan sensors error
Fans do not rotate during
powering up.
The projector has shutdown
automatically. If you try to restart the projector, it will
shutdown again. Please contact
your dealer for assistance.
Thermal condition error
The internal temperature is too high.
•The intake ventilation or the exhaust ventilation is blocked.
•The projector may be in a poorly ventilated location.
•The ambient temperature may be too high.
The dust filter is seriously clogged with dust. The projector is going to
shut down.
English
Additional information
47
Page 48
W20000-en.book Page 48 Monday, October 22, 2007 3:35 PM
English
Troubleshooting
ProblemCauseRemedy
Plug the power cable into the AC inlet on the
rear of the projector, and plug the power cable
into to the power outlet. If the power outlet
has a switch, make sure that it is switched on.
(See page 19)
Put the power switch in the on position. (See
page 19)
Wait until the cooling down process has
completed.
Correctly attach the lamp cover. (See page 44)
Turn the video source on and check that the
signal cable is connected correctly. (See page
16)
Check the connection. (See page 16)
Select the correct input signal with the Source
buttons on the remote control or SOURCE on
the projector. (See page 19)
Correctly connect the cables to the
appropriate terminals. (See page 16)
Adjust the focus of the lens using the focus
ring. (See page 20)
Adjust the projection angle and direction as
well as the height of this unit if necessary. (See
page 23)
Replace both of the batteries with new ones.
(See page 6)
Remove the obstacle. (See page 6)
Stand within 8 meters (26.2 feet) of the
projector. (See page 6)
The projector does not
turn on.
No picture.
Image is unstable.
Picture is blurred.
Remote control does
not work correctly
There is no power from the power
cable.
The power switch is not in the on
position.
Attempting to turn the projector on
again during the cooling process.
The lamp cover is not securely
attached.
The video source is not turned on or
connected correctly.
The projector is not correctly
connected to the input source device.
The input signal has not been
correctly selected.
The connection cables are not securely
connected to the projector or the
signal source.
The projection lens is not correctly
focused.
The projector and the screen are not
aligned properly.
The batteries are out of power.
There is an obstacle between the
remote control and the projector.
You are too far away from the
projector.
48
Additional information
Page 49
W20000-en.book Page 49 Monday, October 22, 2007 3:35 PM
Specifications
All specifications are subject to change without notice.
Optical
Projection system
DMD chip
Lens
Projection screen size
Lamp
Electrical
CompatibilityPC: 640 x 400 to 1920 x 1080 (16:9)
Color SpaceColor Gamut > 55% NTSC
Terminals
InputAnalog RGB: BNC x 5
Output
Control
General characteristics
Projector weight9.6 kg (21.2 lbs)
PowerVAC 100-240V, 3.2A, 50-60Hz (Automatic)
Power consumptionMax. 340W
Operating temperature0 °C to 35 °C at sea level
Operating humidity10% - 90% (without condensation)
Operating altitude0-1499 m at 0°C-35°C
Storage temperature-20°C- 60°C/-4°F to 140°F
Storage humidity10% - 90%
Single-chip DLPTM system.
0.95" DLP (1920 x 1080)
F=2.4 to 2.7, f=38.87 to 46.63 mm
41" to 300"
200W
W20000-en.book Page 51 Monday, October 22, 2007 3:35 PM
Supported timing for HDMI input
FormatResolution Refresh rate(Hz) H. Freq.(KHz) Pixel Freq.(MHz)
480/60i720 x 48759.9415.73413.5
480/60p720 x 48359.9431.46927
576/50i720 x 5765015.62514.75
576/50p720 x 5765031.2529
720/50p1280 x 7205037.575.25
720/60p1280 x 720604574.25
1080/50i1920 x 10805028.125/31.2574.25/72
1080/60i1920 x 108059.94/6033.716/33.7574.175/74.25
1080/24P1920 x 108023.98/2426.978/2774.175/74.25
1080/25P1920 x 10802528.12574.25
1080/30P1920 x 108029.97/3033.716/33.7574.175/74.25
1080/50P1920 x 10805056.25148.5
1080/60P1920 x 108059.94/6067.433/67.5148.35/148.5
Supported timing for EDTV and HDTV (via Component and RGBHV inputs)
FormatResolution Refresh rate(Hz) H. Freq.(KHz) Pixel Freq.(MHz)
480/60i720 x 48759.9415.73413.5
480/60p720 x 48359.9431.46927
576/50i720 x 5765015.62514.75
576/50p720 x 5765031.2529
720/50p1280 x 7205037.575.25
720/60p1280 x 720604574.25
1080/50i1920 x 10805028.125/31.2574.25/72
1080/60i1920 x 108059.94/6033.716/33.7574.175/74.25
1080/24P1920 x 108023.98/2426.978/2774.175/74.25
1080/25P1920 x 10802528.12574.25
1080/30P1920 x 108029.97/3033.716/33.7574.175/74.25
1080/50P1920 x 10805056.25148.5
1080/60P1920 x 108059.94/6067.433/67.5148.35/148.5
English
Supported timing for Video and S-Video inputs
FormatResolution Refresh rate(Hz) H. Freq.(KHz) Pixel Freq.(MHz)
W20000-en.book Page 52 Monday, October 22, 2007 3:35 PM
English
Warranty and Copyright information
Wa rr a nt y
BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective
within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any
defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you
purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance with
BenQ’s written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature inbetween 0
This warranty gives you specific legal rights, and you may have other rights which vary from country to country.
For other information, please visit www.BenQ.com.
°C and 35°C, altitude lower than 3000 meters, and avoiding to operate the projector in a dusty environment.
All trademarks and registered trademarks are the property of their respective owners.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose.
Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in
the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
52
Warranty and Copyright information
Page 53
W20000-en.book Page 53 Monday, October 22, 2007 3:35 PM
Regulation statements
FCC statement (for United States users)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation.
CLASS B: This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the distance between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
EEC statement (for European users)
This machine was tested against the 89/336/EEC (European Economic Community) for EMC (Electro Magnetic
Compatibility) and fulfills these requirements.
MIC statement
B class equipment (Household purpose info/telecommunications equipment)
As this equipment has undergone EMC registration for household purpose, this product can be used in any area
including residential areas.
English
WEEE directive
Disposal of Waste Electrical and Electronic Equipment by users in private households in the European Union.
This symbol on the product or on the packaging indicates that this can not be disposed of as
household waste. You must dispose of your waste equipment by handling it over to the applicable
take-back scheme for the recycling of electrical and electronic equipment. For more information
about recycling of this equipment, please contact your city office, the shop where you purchased
the equipment or your household waste disposal service. The recycling of materials will help to
conserve natural resources and ensure that it is recycled in a manner that protects human health
and environment.
Regulation statements
53
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.