Benq V2410B User Manual

LCD Monitor User Manual

V2410B

Welcome

Copyright

Copyright © 2010 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

Please follow these safety instructions for best performance, and long life for your monitor.

Power Safety

• The AC plug isolates this equipment from the AC supply.

• The power supply cord serves as a power disconnect device for pluggable equipment. The

socket outlet should be installed near the equipment and be easily accessible.

• This product should be operated from the type of power indicated on the marked label. If you are not sure of the type of power available, consult your dealer or local power company.

• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must be used.

Care And Cleaning

• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.

• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-in installation unless proper ventilation is provided.

• Never push objects or spill liquid of any kind into this product.

Servicing

• Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.

Table of Contents

Copyright .......................................................................................................................... 2

Disclaimer ......................................................................................................................... 2

Getting started .................................................................................................................. 4

Getting to know your monitor ........................................................................................ 5

Front view ........................................................................................................................................5

Back view .........................................................................................................................................5

How to assemble your monitor hardware ...................................................................... 6

How to detach the stand base .........................................................................................................8

Getting the most from your BenQ monitor ................................................................... 9

Downloading the LCD Monitor driver files from the Internet ....................................................9

How to install the monitor on a new computer ..........................................................................10

How to upgrade the monitor on an existing computer ..............................................................11

How to install on Windows 7 system (selected models only) ....................................................12

How to install on Windows Vista systems ...................................................................................13

How to install on Windows XP system ........................................................................................14

Picture optimization ...................................................................................................... 15

How to adjust your monitor .......................................................................................... 16

The control panel ..........................................................................................................................16

Hot key mode ................................................................................................................................17

Main menu mode ..........................................................................................................................18

Troubleshooting ............................................................................................................. 29

Frequently asked questions (FAQ) ...............................................................................................29

Need more help? ............................................................................................................................30

Adjusting the screen resolution ..................................................................................... 31

Adjusting the screen refresh rate ................................................................................... 32

Preset display modes ...................................................................................................... 33

Recycling information ................................................................................................... 34

Regulatory Statements ................................................................................................... 40

1. Getting started

When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.

BenQ LCD Monitor

Monitor Base

Power Cord (Picture may differ from product supplied

for your region.)

Video Cable: D-Sub

Video Cable: DVI (optional)

Consider keeping the box and packaging in storage for use in the future when you may need to transport

the monitor. The fitted foam packing is ideal for protecting the monitor during transport.

4 Getting started

2. Getting to know your monitor

Front view

1. Power button

Back view

2. Control buttons

3. AC Power Input jack

4. Cable clip

5. DVI socket

6. D-Sub socket

7. Lock switch

Above diagram may vary depending on the model.

56 74

5 Getting to know your monitor

3. How to assemble your monitor hardware

If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so.

1. Attach the monitor base.

Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.

Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding.

Gently lay the screen face down on a flat clean padded surface.

While holding the monitor firmly against the desk, pull the monitor stand arm upwards clear of the monitor.

Orient and align the stand base socket with the end of the stand arm, then push them together. Tighten the thumbscrew on the bottom of the monitor base as illustrated.

Gently attempt to pull them back apart to check that they have properly engaged.

Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.

You should position the monitor and angle the screen to

minimize unwanted reflections from other light sources.

-5O~ +20

6 How to assemble your monitor hardware

2. Connect the PC video cable

Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.

Connect one end of the DVI-D cable to the monitor DVI-D socket and the other end to the DVI-D port on your computer. (optional)

The DVI-D format is used for direct digital connection

between source video and digital LCD monitors or projectors. The digital video signals produce a superior quality picture than analog video signals.

Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor D-Sub socket. Connect the other plug of the D-Sub cable (at the end with the ferrite filter) to the computer video D-Sub socket.

Tighten all finger screws to prevent the plugs from accidently falling out during use.

The video cable included in your package and the socket illustrations on the right may vary depending on the LCD model.

3. Connect the power cable to the monitor.

Either

Plug one end of the power cord into the socket labelled ‘POWER IN’ on the rear of the monitor. Do not connect the other end to a power outlet just yet.

4. Route the cables via the cable clip.

7 How to assemble your monitor hardware

5. Connect-to and turn-on the power.

Plug the other end of the power cord into a power outlet and turn it on.

Picture may differ from product supplied for your region.

Turn on the monitor by pressing the power button.

Turn on the computer too, and follow the instructions in Section 4:

Getting the most from your BenQ monitor

on page 9 to install the monitor software.

How to detach the stand base

1. Prepare the monitor and area.

Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable.

Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.

2. Release the thumbscrew on the bottom of the monitor base and detach the monitor base as illustrated.

8 How to assemble your monitor hardware

4. Getting the most from your BenQ monitor

To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ website (http://www.benq.com/support). See Downloading the LCD Monitor driver files from the

Internet on page 9 for details.

The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software. These circumstances relate to which version of Microsoft Windows you are using, and whether you are connecting the monitor and installing the software onto a new computer (without existing monitor driver software), or whether you are upgrading an existing installation (which already has existing monitor driver software) with a newer monitor.

In either case however, the very next time you turn on your computer (after connecting the monitor to your computer), Windows will automatically recognize the new (or different) hardware, and will launch its

Follow the wizard instructions. Further details and step-by-step instructions for either an automatic (new) or upgrade (existing) installation, see:

Found New Hardware wizard.

• How to install the monitor on a new computer on page 10.

• How to upgrade the monitor on an existing computer on page 11.

If you require a User Name and Password to login to your Windows computer, you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software. Furthermore, if your computer is connected to a network which has security access requirements, network policy settings may prevent you from installing software on your computer.

Downloading the LCD Monitor driver files from the Internet

1. Make sure your computer is connected to the Internet.

2. Visit BenQ website (http://www.benq.com/support).

3. Select the country/region you are located in to visit the specific support website.

4. Select LCD Monitor in Downloads.

5. Select your LCD Monitor model.

6. In the

7. On your computer, have your driver files extracted into an empty folder. Remember the file location the files are extracted to.

Drivers category, download the correct driver files to your computer.

The website layout and content may vary by region/country.

9 Getting the most from your BenQ monitor

How to install the monitor on a new computer

This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.

If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You should instead be following the instructions for How to upgrade the monitor on an existing computer.

1. Follow the instructions in How to assemble your monitor hardware on page 6.

When Windows starts, it will automatically detect the new monitor and launch the Found New Hardware Wizard. Follow the prompts until it displays the option to install hardware device drivers.

2. Check Search for the best driver in these locations option, and check the option for the correct location of the driver files.

3. Locate the driver files and click

4. Click

Finish.

5. Restart the computer.

Next.

10 Getting the most from your BenQ monitor

How to upgrade the monitor on an existing computer

This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows XP, Windows Vista, and Windows 7 Operating System (OS).

The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

Installing monitor driver software involves selecting an appropriate information file (.inf) from the downloaded driver files for the particular model monitor you have connected, and letting Windows install the corresponding driver files. You need only steer it in the right direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process.

See:

• How to install on Windows 7 system (selected models only) on page 12.

• How to install on Windows Vista systems on page 13.

• How to install on Windows XP system on page 14.

11 Getting the most from your BenQ monitor

How to install on Windows 7 system (selected models only)

1. Open Display Properties.

Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu.

Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu.

2. Click the Hardware tab.

3. Click Generic PnP Monitor, and then the Properties button.

4. Click the Driver tab and the Update Driver button.

5. In the Update Driver Software window, select the option Browse my computer for driver

software

6. Click

Browse and locate the driver files downloaded from the Internet as instructed in

Downloading the LCD Monitor driver files from the Internet on page 9.

7. Click

Next.

This will install the appropriate monitor driver files to your computer.

8. Click Close.

You may be prompted to restart your computer after the driver update is complete.

12 Getting the most from your BenQ monitor

How to install on Windows Vista systems

1. Open Display Settings.

Right-click the desktop and select Personalize from the popup menu.

Select Display Settings from the Personalize appearance and sounds window.

The Display Settings window will display.

2. Click the Advanced Settings button.

The Generic PnP Monitor Properties window will display.

3. Click the Monitor tab and the Properties button.

4. Click Continue in the prompted User Account Control window.

5. Click the Driver tab and the Update Driver button.

6. In the Update Driver Software window, select the option Browse my computer for driver

software

7. Click

Browse and locate the driver files downloaded from the Internet as instructed in

Downloading the LCD Monitor driver files from the Internet on page 9.

8. Click Next.

This will install the appropriate monitor driver files to your computer.

9. Click Close.

You may be prompted to restart your computer after the driver update is complete.

13 Getting the most from your BenQ monitor

How to install on Windows XP system

1. Open Display Properties.

The quickest shortcut to Display Properties is through the Windows desktop.

Right-click the desktop and select Properties from the popup menu.

Alternatively, the Windows menu to Display Properties is located in Control Panel.

In Windows XP version, Control Panel is located directly under the main Start menu item.

The menu options displayed will depend upon which type of view is selected for your system.

• Under the Classic view, click Start | Control Panel | Display.

• Under the Category view, click Start | Control Panel | Appearance and Themes | Change

the screen resolution.

The Display Properties window will display.

2. Click the Settings tab and the Advanced button.

The Advanced Display Properties window will display.

3. Click the Monitor tab and select the Plug and Play Monitor from the list.

If there is only one monitor in the list, it will already be selected for you.

4. Click the Properties button.

The Monitor Properties window will display.

If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper drivers are already installed, and you need do nothing further. Cancel out of these property windows. However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you will need to continue with these instructions.

5. Click the Driver tab and the Update Driver button.

The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:

6. Check the option Install from a list or specific location and click Next.

7. Check the option Search for the best driver in these locations and also check Search

removable media

Please wait while the wizard searches for drives. When completes, the wizard should have found and selected the BenQ driver appropriate to your monitor model. This will install the appropriate monitor driver files to your computer.

, then click Next.

8. Click Finish.

This will close the wizard and return you to the Monitor Properties window.

9. Click Close, OK, and OK.

This will close the Display Properties windows. You may be prompted to restart your computer after the driver update is complete.

14 Getting the most from your BenQ monitor

5. Picture optimization

The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO key function. Press the AUTO key to optimize the currently displayed image to the screen.

When you connect a digital video output using a digital (DVI) cable to your monitor, the AUTO key and the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.

Please ensure that the connected graphic card on your computer is set to the native resolution of the

monitor when you use the AUTO key function.

If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display. The utility is available on the BenQ website. Follow Step 1 to Step 5 in Downloading the LCD Monitor driver files from the

Internet on page 9, and then download the test program auto.exe from Drivers to your computer.

1. Run the test program auto.exe. You could also use any other image, such as the desktop of your operating system. However, we recommend that you use auto.exe. As you run auto.exe, a test pattern displays.

2. Press the AUTO key on the monitor.

3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.

4. Use the or keys to select DISPLAY and press the ENTER key to enter the menu.

5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the

or keys to select Pixel Clock and press the ENTER key. Then press the or keys to adjust the monitor until the noise disappears.

6. If you notice a horizontal noise, press the or keys to select

ENTER key. Then press the or keys to adjust the monitor until the noise disappears.

Phase and press the

15 Picture optimization

6. How to adjust your monitor

The control panel

1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically.

2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD.

3. /Display Mode key: For Up/Increase adjustment. The key is the hot key for Display Mode.

4. /Mode key: For Down/Decrease adjustment. The key is the hot key for Mode.

ENTER key: Enters sub menus and select items. The key is also the hot key for Input.

Power: Turns the power on or off.

OSD = On Screen Display. The hot keys will display a graduated scale for adjusting the value of that setting, and will only operate while the OSD menu is not currently displaying. Hot key displays will disappear after a few seconds of no key activity. See Hot key mode on page 17.

16 How to adjust your monitor

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