Front and upper side view 8
Rear View 8
Left side view 8
Upper Right side View 9
Under View 9
Control panel and functions 10
Remote control and functions 11
Remote control operation 12
Setup and Operation 13
Setting the remote control batteries 13
Connecting to the projector 13
Projection lens selection and Installation 14
Installing or Removing the Optional Lens 14
Installing the New Lens 14
Installing the New Lens Using the Anti-theft Screw 14
Removing the Existing Lens From the Projector 15
Choosing a location 16
Throw distance and screen size 17
Lens Shift Adjustable Range 19
Making Connections 20
Preparations 20
Connecting DVI-D devices 21
Connecting component-video devices 22
Connecting a computer 23
Connecting a monitor 24
Using the projector 25
Preparations 25
Turning the projector on or off 26
Selecting an input source 27
To select the video source: 27
Using the menus 28
Adjusting the projected Image 29
Adjusting the image position 29
Fine-tuning the image size and clarity 30
Adjusting the projection angle 30
Correcting picture distortion 31
Auto-adjusting the image 31
Turning off the Projector 32
Using On-Screen Display 33
Using the Menus 33
Navigating the OSD 33
On-Screen Display (OSD) menus 34
Menu Map 34
Picture 36
Signal 40
Video 41
Setup 42
Installation 48
Preventing the Unauthorized Use of the Projector 56
Unlocking the Projector 57
Using the Physical Lock 57
Additional information 58
Care of the projector 58
Cleaning the lens 58
Cleaning the projector case 58
Storing the projector 58
Transporting the projector 58
Installing the Optional Color Wheel 62
Cleaning the Filters 64
Troubleshooting 66
Indicator Messages 66
Common Problems and Solutions 67
Tips for Troubleshooting 67
Image Problems 68
Specications 70
Dimensions 71
Timing chart 72
3D Supported Timing 73
RS232 Command Control 74
English
Thank you for your purchase of this quality BenQ projector. For the best results, please read this
manual through carefully as it is your guide through the control menus and operation.
Important safety instructions
Your projector is designed and tested to meet the latest standards for safety of information
technology equipment. However, to ensure safe use of this product, it is important that you follow
the instructions mentioned in this manual and marked on the product.
1. Please read this user manual before you
operate your projector. Keep this manual in
a safe place for future reference.
Read
Manual
2. Always place the projector on a level,
horizontal surface during operation.
- Do not place the projector on an
unstable cart, stand, or table as it may fall
and be damaged.
- Do not place inammables near the
projector.
- Do not use if tilted at an angle of more
than 10 degrees left to right, nor at angle
of more than 15 degrees front to back.
4. Do not place the projector in any of the
following environments:
- space that is poorly ventilated or conned.
Allow at least 50 cm clearance from walls
and free ow of air around the projector.
- locations where temperatures may become
excessively high, such as the inside of a car
with all windows closed.
- locations where excessive humidity, dust,
or cigarette smoke may contaminate optical
components, shorten the projector’s
lifespan and darken the screen.
3. Do not store the projector on end
vertically. Doing so may cause the projector
to fall over, causing injury or resulting in
damage.
4
- locations near re alarms.
- locations with an ambient temperature
above 35°C/95°F.
- locations where altitude is higher than 1500
meters/4920 feet above sea level.
49209840
feet
3. Do not block the vents holes while the
projector is on (even in standby mode):
- Do not cover the projector with any item.
- Do not place the projector on a blanket,
bedding or any other soft surface.
9. Do not look straight into the projector
lens during operation. It may harm your
sight.
English
6. In areas where the mains power supply
voltage may uctuate by ±10 volts, it
is recommended that you connect your
projector through a power stabilizer, surge
protector or uninterruptible power supply
(UPS) as appropriate to your situation.
UPS
7. Do not step on the projector or place any
objects upon it.
10. Do not operate the projector lamp
beyond the rated lamp life. Excessive
operation of lamps beyond the rated
life could cause a lamp to break on rare
occasions.
!!
11. The lamp becomes extremely hot during
operation. Allow the projector to cool
for approximately 45 minutes prior to
removing the lamp assembly for
replacement.
!!
8. Do not place liquids near or on the
projector.
Liquids spilled into the projector will void
your warranty. If the projector does
become wet, disconnect it from the power
point and call BenQ to have the projector
repaired.
12. This projector is capable of displaying
inverted images for ceiling mount
installation. Use only BenQ's Ceiling
Mount Kit for mounting.
5
English
13. Never attempt to replace the lamp
assembly until the projector has cooled
down and is unplugged from the power
supply.
14. When you think service or repair is
required, take the projector only to a
suitably qualied technician.
15. Do not attempt to disassemble this
projector.
There are dangerous high voltages inside
which may cause death if you should
come into contact with live parts. The
only user serviceable part is the lamp
which has its own removable cover.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualied
professional service personnel.
Please keep the original packing for possible future shipment.
6
Overview
Shipping contents
Carefully unpack and verify that you have the items below. Some of the items may not be
available depending on your region of purchase. Please check with your place of purchase.
Some of the accessories may vary from region to region.
The warranty card is only supplied in some specic regions. Please consult your dealer for detailed information.
English
Projector
without lens
Quick start guidePower cableVGA cableC-Type Color wheel
Anti-Theft ScrewWired Remote cableLens Hole Cap
Remote
Without AA batteries
Warranty cardUser manual CD
7
English
Projector exterior view
Front and upper side view
1
1. Control Panel
2. Air Inlet
3. Front IR sensor
4. Lens Release button
5. Lens (Remove lens hole cap before use)
6. Foot for adjusting projector level
Rear View
Left side view
8
526
43
11
7. Kensington Lock
8. Air Exhaust
9. Air Inlet
10. Air Filter
11. Rear IR sensor
10
987
12. AC Power Cable Inlet
192522 262023 21
13. AC Power Switch
14. Screen Trigger output
15. RS-232 control input
16. S-Video input
17. Video input
18. Components Y/Pb(Cb)/Pr(Cr)
input
19. USB port for service
20. LAN-RJ45
1224
13 1418161715
21. Computer 1, D-Sub VGA input
22. Monitor Out, only for computer 1.
23. Computer 2, RGBHV(H+V),
Y/Pb(CB)/Pr(Cr) input
24. Air Filter
25. DVI-D Input
26. Wired Remote
Upper Right side View
English
27. Handle
27
Under View
29
28. Ceiling support holes
(Mounting Screw: M4*12mm)
29. Air Filter
28
9
English
Control panel and functions
DevicesFunction
FOCUS+
Focus the projected image
FOCUS-
ZOOM+
Increase/decrease projected image size
ZOOM-
UP BOTTON
RIGHT BOTTON
DOWN BOTTON
LEFT BOTTON
MENUOpen / Close the OSD
UP/ DOWN/ LEFT/
RIGHT BUTTONS
ENTERSelect or change settings in the OSD
CANCELExit the On-Screen Display (OSD)
POWER
SourceSelect the input source
AUTO
Power (LED)
Control Lens shift to Move image left, right,
up, or down
Navigate and change settings in the OSD
Turn the projector on or off
(main power switch must be turned on rst).
Press to place the projector in standby mode
Auto Sync to optimize image size, position,
and resolution
Green / Red / Orange / Flashing
See Indicator Messages
page 66 Troubleshooting
Green / Red / Orange / Flashing
WARNING (LED)
LAMP 1 (LED)
LAMP 2 (LED)
10
See Indicator Messages
page 66 Troubleshooting
Green / Flashing, See Indicator Messages
page 66 Troubleshooting
Remote control and functions
DevicesFunction
Status LEDLights when the remote control is used
ONTurn the projector on at standby mode
OFFTurn the projector off (standby mode)
FOCUS+Focus the projection image
FOCUS-Focus the projection image
ZOOM +Increase the projection image size
ZOOM -Reduce the projection image size
TEST PATTERN Test Pattern selection
LENS SHIFTAdjust lens shift range
UPMove OSD cursor up
English
RIGHTMove OSD cursor right or enter submenu
DOWNMove OSD cursor down
LEFTMove OSD cursor right or enter submenu
ENTERSelect or change setting in the OSD
MENUDisplay OSD main menu
RETURNReturn to last OSD page or exit menu
INPUTSelect image to display.
PICTUREDisplay picture menu
NETWORKLAN input control
AUTO SYNCAuto adjustment for phase, tracking, size,
position
ASPECTSet up aspect ratio of the projected image
OVERSCANEnable or disable the overscan function
FREEZEFreeze/unfreezes the on-screen picture
Wired remote jack
3D MODEOpen the 3D Mode menu
INFO.Display the Information menu
LIGHTIlluminates the buttons on the remote control
for 10 sec.
BLANKEnable or disable the display image function
LAMP MODEDisplay or change the Lamp Control Manu
Wired remote jack
Connecting the remote cable to the jack on the
projector
11
English
Remote control operation
• Make sure that there is nothing positioned between the remote control and the infrared (IR)
sensors on the projector that might obstruct the IR beam from the remote control reaching
the projector.
• The effective range of the remote control is up to 7 meters, and at an angle within 30 degrees
of the IR beam. Always aim straight at the projector, however most screens will also reect the
IR beam to the projector.
15˚
15˚
12
Setup and Operation
Setting the remote control batteries
1. To open the battery cover, turn the remote control over to view its back, push on the nger
grip on the cover and slide it up in the direction of the arrow as illustrated. The cover will slide
off.
2. Remove any existing batteries (if necessary) and install two new AA batteries observing the
battery polarities as indicated in the base of the battery compartment. Positive (+) goes to
positive and negative (-) goes to negative.
3. Ret the cover by aligning it with the case and sliding it back up into position. Stop when it
clicks into place.
English
• Do not mix old batteries with new ones, or mix different types of batteries.
• Avoid leaving the remote control and batteries in an excessive hot or humid environment like the
kitchen,bathroom, sauna, sunroom, or in a closed car.
• Dispose of used batteries according to the battery manufacturer’s instructions and local environment regulations
for your region.
• If the remote control will not be used for an extended period of time, remove the batteries to avoid damage to
the control from possible battery leakage.
Connecting to the projector
If the path between the remote control and the projector is obstructed or remote control
operation is disrupt by certain high-frequency uorescent lights, you can connect to the projector
with M3 stereo mini jack cable to operate the projector.
13
English
Projection lens selection and Installation
When installing the lens into the projector, be sure to remove the lens cap from the back of the optional lens before
installing the optional lens into the projector. Failure to do so will cause damage to the projector.
Installing or Removing the Optional Lens
Installing the New Lens
1. Remove the lens cap.
Push LENS CHANGE button and then insert the Lens with arrow mark on top.
2. No more push LENS CHANGE button after lens insertion. Rotate the Lens clockwise until
click sound twice.
Arrow Mark
Installing the New Lens Using the Anti-theft Screw
Using the anti-theft screw to prevent theft of the lens.
Tighten the supplied anti-theft screw on the front bottom.
Anti-theft screw
14
Removing the Existing Lens From the Projector
1. Push the LENS CHANGE button all the
way in and rotate the lens counterclockwise.
The existing lens will be disengaged.
English
2. Pull out the existing lens slowly.
• Do not shake or place excessive pressure on the projector or the lens components as the projector and lens
components contain precision parts.
• Before removing or installing the lens, be sure to turn off the projector, wait until the cooling fans stop, and turn
off the main power switch.
• Do not touch the lens surface when removing or installing the lens.
• Keep ngerprints, dust or oil off the lens surface. Do not scratch the lens surface.
• If you remove and store the lens, attach the lens cap to the projector to keep off dust and dirt.
15
English
Choosing a location
Your projector is designed to be installed in one of four possible installation locations.
Your room layout or personal preference will dictate which installation location you select. Take
into consideration the size and position of your screen, the location of a suitable power outlet, as
well as the location and distance between the projector and the rest of your equipment.
1. Front:
Select this location with the projector
placed near the oor in front of the
screen. This is the most common way to
position the projector for quick setup and
portability.
2. Ceiling + Front:
Select this location with the projector
suspended from the ceiling in front of the
screen. Purchase the BenQ Projector
Ceiling Mount Kit from your dealer to
mount your projector on the ceiling.
*Set Ceiling Front after you turn the projector on.
3. Rear:
Select this location with the projector
placed near the oor behind the screen.
Note that a special rear projection screen
is required.
*Set Floor Rear after you turn the projector on.
70cm
4. Ceiling + Rear:
Select this location with the projector
suspended from the ceiling behind the
screen.
Note that a special rear projection screen
and the BenQ Projector Ceiling Mount
Kit are required for this installation
location.
*Set Ceiling Rear after you turn the projector on.
70cm
* To set the projector position:
Press MENU and then press ◄/► until the Installation menu is highlighted.
Press ▲/▼ to highlight Projection mode and press ◄/► until the correct position is selected.
16
Throw distance and screen size
Example of PW9500 using Standard lens:
The further your projector is from the screen or wall, the larger the image. The minimum size the
image can be is approximately 40 inches (1 m) measured diagonally when the projector is roughly
79.8 inches (2.03 m) from the wall or screen. The largest the image can be is 500 inches (12.7 m)
when the projector is about 1028 inches (26.11 m) from the wall or screen.
Wide Fix LensWide Zoom LensSTD LensSemi long Zoom1
N/AWideTeleWideTeleWideTele
Long Zoom 1 Lens Long zoom 2 LensUltra Wide zoom Lens
WideTeleWideTeleWideTele
17.66 62.4 1.58 78.6 2.00
• Ceiling installation must be done by a qualied professional. Contact your dealer for more information. It is not
recommended you install the projector yourself.
• Only use the projector on a solid, level surface. Serious injury and damage can occur if the projector is dropped.
• Do not use the projector in an environment where extreme temperature occurs. The projector must be used
at temperatures between 41 degrees Fahrenheit (5 degrees Celsius) and 104 degrees Fahrenheit (40 degrees
Celsius).
• Screen damage will occur if the projector is exposed to moisture, dust or smoke.
• Do not cover the vents on the projector. Proper ventilation is required to dissipate heat. Damage to the projector
will occur if the vents are covered.
18
Lens Shift Adjustable Range
The adjustable range for lens shift is tabulated below and subject to the conditions listed.
The drawings below apply to the standard lens only.
English
Desk-Front Projection
Vertical Shift
Height of projected image
Ceiling Mount-Front Projection
Height of projected image
Vertical Shift
Max
0.5V
Max
0.5V
1V
1V
Normal projection position
0.1H
Width of projected image
1H
0.1H
thgiRottfihStfeLottfihS
19
English
Making Connections
Preparations
When connecting a signal source to the projector, be sure to:
1. Turn off all equipment before making any connections.
2. Use only the correct type cables for each source with proper type plugs.
3. Ensure that all cable plugs are rmly tted to the equipment jacks.
Note that all cables shown in the following connection diagrams may not be supplied with the
projector (See "Shipping contents" on page 7 Shipping contents). Most cables are commercially
available from electronics stores.
20
Connecting DVI-D devices
DVI-D (Digital Visual Interface) supports uncompressed video data transmission between
compatible devices like DTV tuners, DVD players and displays over a single cable. It provides pure
digital viewing and listening experience. You should use an DVI-D cable when making connection
between the projector and DVI-D devices.
To make sure you select a correct input source type for the DVI-D signal.
English
DVI-D Cable
DVI-D device: DVD player, digital tuner, etc.
21
English
Connecting component-video devices
Be sure to match the corresponding colors between the cables and the terminals. The BNC type
component video jacks are provided for connection to video output devices.
Video cableComponent cable
AV equipment: DVD player,
digital tuner, etc.
• If you have already made a Component Video connection between the projector and the video source device, you
need not connect to this device again using a composite Video connection as this makes an unnecessary second
connection of poorer picture quality.
• If the selected video image is not displayed after the projector is turned on and the correct video source has been
selected, please check that the video source device is turned on and operating correctly. Also check that the signal
cables have been connected correctly.
22
Connecting a computer
Connect the projector to a computer with a VGA cable.
English
5 x BNC cable
Laptop or desktop
computer
VGA cable
Many laptops do not turn on their external video ports when connected to a projector. Usually a key combination like
Fn + F3 or CRT/LCD key turns the external display on/off. Locate a function key labeled CRT/LCD or a function key
with a monitor symbol on the laptop. Press Fn and the labeled function key simultaneously. Refer to your laptop's
documentation to discover your laptop's key combination.
23
English
Connecting a monitor
If you want to view your presentation close-up on a monitor as well as on the screen and the
MONITOR OUT jack is available on your projector, you can connect the MONITOR OUT
signal output jack on the projector.
or
VGA cable
VGA to DVI cable
• The MONITOR OUT only works when an appropriate D-Sub input is made to the PC jack.
• If you wish to use this connection method when the projector is in standby mode, make sure the Standby Monitor
Out function is turned on in the Advanced Setup menu.
24
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