BenQ PD3200QE, PD3200U, PD3200UE User Manual
PD Series
LCD Monitor
User Manual
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Copyright
Copyright © 2017 by BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality,
unstable power supply, signal interference, or poor grounding, and not limited to the above
mentioned external factors. (Applicable for flicker-free models only.)
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
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Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• The Class I pluggable equipment Type A must be connected to protective earth.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must
be used.
For Germany only:
• (If the weight of the product is less than or equal to 3 kg) An approved power cord greater or
equal to H03VV-F, 3G, 0.75mm2 must be used.
• (If the weight of the product is more than 3 kg) An approved power cord greater or equal to
H05VV-F or H05RR-F, 3G, 0.75mm2 must be used.
• (If a remote control is provided) RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
For models with adapter:
• Use only the power adapter supplied with your LCD Monitor. Use of another type of power
adapter will result in malfunction and/or danger.
• Allow adequate ventilation around the adapter when using it to operate the device or charge
the battery. Do not cover the power adapter with paper or other objects that will reduce
cooling. Do not use the power adapter while it is inside a carrying case.
• Connect the power adapter to a proper power source.
• Do not attempt to service the power adapter. There are no service parts inside. Replace the
unit if it is damaged or exposed to excess moisture.
Care And Cleaning
• Do not place the monitor face down on the floor or a desk surface directly. Otherwise,
scratches on the panel surface may occur.
Please follow these safety instructions for best performance, and long life for your monitor.
0~3000 m10~90 %0~40 C 0~12000 m10~60 %-20~60 C
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• The equipment is to be secured to the building structure before operation.
• (For models that support wall or ceiling mounting)
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material and the standard wall mount bracket (purchased separately) are
stable enough to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
• Always unplug the product from the power outlet before cleaning. Clean the LCD monitor
surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
sources, or in a built-in installation unless proper ventilation is provided.
• Do not place heavy loads on the monitor to avoid possible personal injury or damage to the
monitor.
• Consider keeping the box and packaging in storage for use in the future when you may need
to transport the monitor.
• Refer to the product label for information on power rating, manufacture date, and
identification markings.
Servicing
• Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
• Contact your place of purchase or visit the local website from www.BenQ.com for more
support.
Caution
• The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes.
• Looking at the screen for an extended period of time causes eye fatigue and may deteriorate
your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.
• Reduce your eye strain by focusing on objects far way.
• Frequent blinking and eye exercise help keep your eyes from drying out.
Table of Contents
Copyright ...................................................................................................................................... 2
Getting started .............................................................................................................................7
Getting to know your monitor ................................................................................................9
Front view .................................................................................................................................................... 9
Back view .................................................................................................................................................... 9
Connection ................................................................................................................................................11
How to assemble your monitor hardware .........................................................................13
How to detach the stand and the base ...............................................................................................19
Adjusting the monitor height ................................................................................................................21
Rotating the monitor ............................................................................................................................... 22
Viewing angle adjustment ....................................................................................................................... 23
Using the monitor wall mounting kit ................................................................................................... 24
Getting the most from your BenQ monitor ......................................................................25
How to install the monitor on a new computer ..............................................................................26
How to upgrade the monitor on an existing computer ................................................................. 27
How to install on Windows 10 system ...............................................................................................28
How to install on Windows 8 (8.1) system .......................................................................................29
How to install on Windows 7 system ................................................................................................. 30
How to adjust your monitor ..................................................................................................31
The control panel..................................................................................................................................... 31
Hotkey Puck .............................................................................................................................................. 32
Basic menu operation .............................................................................................................................. 34
Customizing the hot keys....................................................................................................................... 35
Adjusting display mode............................................................................................................................ 36
Choosing an appropriate picture mode.............................................................................................. 36
Working with two video sources (KVM Switch).............................................................................. 36
Video source selection in PIP/PBP mode (for models with PIP/PBP function) .......................... 37
Working with DualView ......................................................................................................................... 38
Navigating the main menu .......................................................................................................39
Display menu .............................................................................................................................................40
Picture menu .............................................................................................................................................42
Picture Advanced menu ..........................................................................................................................44
Audio menu ............................................................................................................................................... 47
KVM Switch menu ....................................................................................................................................48
System menu .............................................................................................................................................49
Ergonomics menu ..................................................................................................................................... 54
Eco menu ....................................................................................................................................................56
Troubleshooting ........................................................................................................................58
Frequently asked questions (FAQ)....................................................................................................... 58
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Need more help?...................................................................................................................................... 60
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7 Getting started
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
Video Cable: DVI-D Dual Link
(Optional accessory for models with DVI
inputs)
8 Getting started
Video Cable: DP
(Optional accessory)
Video Cable: DP to mini DP
Video Cable: HDMI
Audio Cable
(Optional accessory)
USB Cable
Hotkey Puck
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. And the package contents may subject to change without prior notice. For cables that are not
supplied with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
9 Getting to know your monitor
Getting to know your monitor
Front view
Back view
1. Light sensor / Eco sensor
2. Control buttons
3. Power button
123
4. Hotkey Puck socket
5. USB 3.0 ports (downstream;
connecting to USB devices)
6. USB 3.0 port (upstream 2;
connecting to the PC)
7. USB 3.0 port (upstream 1;
connecting to the PC)
8. Audio Line In
9. Cable management hole
10. AC power input jack
11. AC power switch
12. Kensington lock slot
11
91245
6
8
10
7
10 Getting to know your monitor
13. DVI-D socket
14. HDMI socket
15. DisplayPort socket
16. Mini DisplayPort socket
17. SD card slot
18. USB 3.0 ports (downstream;
connecting to USB devices)
19. Headphone jack
20. Quick release button
• Depending on the product specifications, the supported resolution and timing may vary.
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
13
14
16
17
18
19
20
15
PD3200Q
14
16
17
18
19
20
15
PD3200U
11 Getting to know your monitor
Connection
The following connection illustrations are for your reference only. For cables that are not
supplied with your product, you can purchase them separately.
For detailed connection methods, see page 14 - 17.
Speakers
PC/Notebook
USB peripherals
(USB 3.0)
SD card
USB peripherals (USB 3.0)
PC/Notebook
PD3200Q
12 Getting to know your monitor
Speakers
PC/Notebook
USB peripherals
(USB 3.0)
SD card
USB peripherals (USB 3.0)
PC/Notebook
PD3200U
13 How to assemble your monitor hardware
How to assemble your monitor hardware
• If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. The location and available input and output jacks may
vary depending on the purchased model.
• The supported timing may vary by input signal. Refer to the "Preset display modes" section on the link
"Adjusting the Screen Resolution" for more information.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
Attach the monitor stand to the monitor base as
illustrated. Make sure to align the arrow on the end of
the stand to the one on the monitor.
Turn the stand clockwise until you cannot go further.
14 How to assemble your monitor hardware
Tighten the thumbscrew on the bottom of the monitor
base as illustrated. And then turn the stand
counterclockwise to face forward.
Orient and align the stand arm with the monitor ( ),
push them together until they click and lock into place
().
Gently attempt to pull them back apart to check that
they have properly engaged.
Carefully lift the monitor, turn it over and place it
upright on its stand on a flat even surface.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
2. Connect the PC video cable
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
3
2
1
1
2
1
2
15 How to assemble your monitor hardware
To Connect the HDMI Cable
Connect the plug of the HDMI cable to the HDMI port
on the monitor. Connect the other end of the cable to
the HDMI port of a digital output device.
Or
To Connect the DP Cable
Connect the plug of the DP cable to the monitor video
socket. Connect the other end of the cable to the
computer video socket.
After the monitor is powered on, if the image is not
displayed, disconnect the cable. Go to
System and
DisplayPort on the OSD menu of the monitor and change
the setting from
1.2 to 1.1, and then connect the cable again.
To g o t o t he O SD m e n u , s e e Basic menu operation on page
34.
Or
To Connect the mini DP Cable
Connect the plug of the mini DP cable to the monitor
video socket. Connect the other end of the cable to the
computer video socket.
The video cables included in your package and the socket
illustrations on the right may vary depending on the product
supplied for your region.
Or
3. Connect the audio cable.
Connect the audio cable between the socket on the
rear of the monitor (Line In) and your computer audio
outlet.
16 How to assemble your monitor hardware
You may connect headphones to the headphone jack
found on the back side of the monitor.
4. Connect USB devices.
Connect the USB cable between the PC and the
monitor (via the upstream USB port at the back). This
upstream USB port transmits data between the PC and
the USB devices connected to the monitor.
Connect USB devices via other USB ports
(downstream) on the monitor. These downstream USB
ports transmit data between connected USB devices
and the upstream port.
Or
5. Connect the memory card.
Insert an SD or MMC memory card following the
direction indicated on the card to exchange files.
Supported memory card formats are as follows:
•SD / SDHC / SDXC
•MMC
TV OUT
PDIF-OUT
SDIF-OUT
17 How to assemble your monitor hardware
6. Connect the Hotkey Puck to the monitor.
Connect the Hotkey Puck to the mini USB port
(exclusively for Hotkey Puck connection) on the rear of
the monitor.
And place the Hotkey Puck on the monitor stand or to
another desired place as illustrated.
For more information on Hotkey Puck, see Hotkey
Puck on page 32.
7. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
on the rear of the monitor. Do not connect the
other end to a power outlet just yet.
8. Organize the cables.
Route the cables via the cable management hole.
9. Connect-to and turn-on the power.
Plug the other end of the power cord into a power
outlet and turn it on.
Picture may differ from product supplied for your region.
18 How to assemble your monitor hardware
Make sure the power switch next to the AC power
input jack is switched to ON.
Turn on the monitor by pressing the power button on
the monitor.
Turn on the computer too, and follow the instructions
in Getting the most from your BenQ monitor on page
25 to install the monitor software.
To extend the service life of the product, we recommend
that you use your computer's power management function.
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