Benq M220 User Manual

M220 Mobile Phone User Manual
Copyright
© 2005. BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

Safety Information

For your safety, please read the guidelines below carefully before you use your phone:
Exposure to Radio Frequency Signals
Max. SAR measurement
EU: GSM900: 0.793 mW/g; DCS1800: 0.381 mW/g. USA: PCS1900: 0.834 mW/g (head); 0.650 mW/g (body).
For your safety, please do not wear the phone in front of your chest.
SAR compliance for body-worn operations is restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 1.5 cm separation between the device, including its antenna, and the user's body. Your wireless handheld portable telephone is a low power transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. European and international agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy.
International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
Verband Deutscher Elektringenieure (VDE) DIN- 0848
Directives of the European Community, Directorate General V in
Matters of Radio Frequency Electromagnetic Energy
National Radiological Protection Board of the United Kingdom, GS 11,
1988
American National Standards Institute (ANSI) IEEE. C95.1- 1992
National Council on Radiation Protection and Measurements (NCRP).
Report 86
Department of Health and Welfare Canada. Safety Code 6
Safety Information i
These standards are based on extensive scientific review. For example, over 120 scientists, engineers and physicians from universities, government health agencies and industry reviewed the available body of research to develop the updated ANSI Standard. The design of your phone complies with these standards when used normally.
Specific Operating Restrictions
No metallic component allowed in body-worn accessories.
Antenna Care
Use only the supplied or approved replacement antenna. Unauthorized antennas, modifications or attachments may damage the phone and violate FCC regulations.
Batteries
For safety concerns, when the temperature of the phone goes over
°C (113°F) or below 0°C (32°F), charging will halt.
45
Do not expose batteries to temperatures below -10
45
°C (113°F). Always take your phone with you when you leave your
vehicle. All batteries can cause property damage, injury or burns if a conductive material such as jewelry, keys or beaded chains touches exposed terminals. The material may complete electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse or other container with metal objects. When battery is detached from the phone, your batteries are packed with a protective battery cover; please use this cover for storing your batteries when not in use.
°C (14°F) or above
ii Safety Information
Driving
Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Also, if using your phone while driving, please:
Give full attention to driving--driving safety is your first responsibility.
Use hands-free operation, if available.
Pull off the road and park before making or answering a call if driving
conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of six (6") inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers:
Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON.
Should not carry the phone in a breast pocket.
Should use the ear opposite the pacemaker to minimize the potential for
interference. If you have any reason to suspect that the interference is taking place, turn your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives.
Safety Information iii
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Ve h i c l e s
RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notice so requires.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in area posted “TURN OFF TWO-WAY RADIO.” Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove the battery when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks, from your battery, in such areas could cause an explosion or fire resulting in bodily injury or even death.
iv Safety Information
Areas with a potentially explosive atmosphere are often, but not always clearly marked. They include fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
Federal Communications Commission
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Safety Information v
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
European Union Directives Conformance Statement
This device complies with the OJ-Directive as below:
Electromagnetic Compatibility Directive (89/336/EEC), Low Voltage Directive (73/23/EEC) And R&TTE Directive (99/05/EEC).
And also complies with the standard:
3GPP TS 51.010-1 EN 301 511 EN50360/ EN50361 ETSI EN 301 489-1/-7 EN 60950
vi Safety Information
Table of Contents
Safety Information ...........................................................i
1. Preparing Your Phone For Use................................... 1
Inserting Your SIM Card ..................................................... 1
Installing the Battery ............................................................ 2
Installing the Back Cover ..................................................... 2
Charging the Phone.............................................................. 3
Turning the Phone On ......................................................... 4
2. Getting to Know Your Phone ..................................... 6
Your Phone at a Glance........................................................ 6
Standby Screen ..................................................................... 8
Icons in the LCD display's Status Bar......................................9
Using the Keys in the Standby Mode ....................................11
Menu Navigation................................................................ 14
3. Using Your Phone ..................................................... 15
Making a Phone Call ..........................................................15
Ending a Phone Call........................................................... 15
Answering a Phone Call .....................................................16
Rejecting an Incoming Call................................................ 16
Making an International Call............................................. 16
Making an Emergency Call ................................................ 17
Dialing an Extension Number ........................................... 17
Speed Dialing ...................................................................... 17
Listening to Voicemails...................................................... 18
viiTable of Contents
Phone Book......................................................................... 19
Adding Contacts to the Phone Book..................................... 19
Finding Contacts in the Phone Book ....................................22
Last Missed, Dialed, and Received Calls............................ 24
Operations During a Call................................................... 25
In-Call Menu ...................................................................... 26
Using the Silent Profile....................................................... 29
Listening to the Radio ........................................................ 29
Shortcuts .............................................................................31
Setting Shortcuts ....................................................................31
Using Shortcuts ......................................................................32
Messages.............................................................................. 33
SMS .........................................................................................33
MMS........................................................................................40
SMS Chat ................................................................................45
Voicemail ................................................................................47
Cell Broadcast.........................................................................48
Memory Status .......................................................................49
Input Modes ....................................................................... 50
Predictive Input Mode (iTap) ...............................................51
Letter Input Mode (ABC) ......................................................52
Numeric Input Mode (123)...................................................52
Symbol Input Mode ...............................................................52
4. Menus.........................................................................53
Phone Book......................................................................... 53
Find .........................................................................................53
Add..........................................................................................53
viii Table of Contents
Edit ..........................................................................................54
Copy ........................................................................................54
Delete ......................................................................................54
Caller Group ...........................................................................54
Business Card .........................................................................55
My Number ............................................................................55
Memory Status .......................................................................55
Messages.............................................................................. 56
Calls..................................................................................... 56
Missed .....................................................................................56
Received ..................................................................................56
Dialed ......................................................................................56
Cleanup All .............................................................................57
Duration..................................................................................57
Cost .........................................................................................57
Games.................................................................................. 59
Games......................................................................................59
FM Radio ............................................................................ 59
Media Center ......................................................................60
Images .....................................................................................60
Melodies..................................................................................60
Download ...............................................................................61
Cleanup All .............................................................................61
Memory Status .......................................................................61
Tools.................................................................................... 62
Alarm ......................................................................................62
Auto Time Zone .....................................................................63
ixTable of Contents
Calendar..................................................................................63
Shortcuts .................................................................................65
Calculator................................................................................65
Currency Converter ...............................................................65
Stopwatch ...............................................................................66
Oper. Service....................................................................... 67
WAP Service ...........................................................................67
Start Browser ...............................................................................67
WAP Message..............................................................................68
Goto URL .................................................................................... 68
Resume ........................................................................................68
WAP Settings...............................................................................69
Clear Cache .................................................................................71
Clear Bookmarks.........................................................................71
STK..........................................................................................71
Settings ................................................................................ 72
Date & Time ...........................................................................72
Auto Power On/Off................................................................ 72
Profiles ....................................................................................73
Display ....................................................................................76
Wallpaper ....................................................................................76
Welcome Message.......................................................................76
Personal Banner ..........................................................................77
Contrast.......................................................................................77
Brightness ....................................................................................77
Audio.......................................................................................77
Call Settings ............................................................................78
Answer Mode ..............................................................................78
Connect Alert ..............................................................................78
Minute Minder............................................................................78
x Table of Contents
Show Number .............................................................................78
Call Divert ...................................................................................79
Call Barring .................................................................................80
Call Waiting.................................................................................81
Auto Redial..................................................................................81
Fixed Dialing Number................................................................81
Active Line...................................................................................82
User Group..................................................................................82
Network ..................................................................................82
Network Mode ............................................................................83
Available List ............................................................................... 83
Band Setting ................................................................................83
Connection..................................................................................83
Service Tone ................................................................................84
Security ...................................................................................84
PIN Code.....................................................................................84
Phone Lock..................................................................................85
SIM Lock .....................................................................................85
Screen Lock .................................................................................85
Power Saving Mode................................................................85
Language .................................................................................85
Input........................................................................................85
Restore ....................................................................................86
5. Care and Maintenance .............................................. 87
6. Troubleshooting........................................................ 88
xiTable of Contents
xii Table of Contents

Preparing Your Phone For Use

Inserting Your SIM Card

Slide the entire SIM card into the slot in the direction of arrow shown on the compartment, with the metal contacts of the SIM card facing down and the cut corner at the top right.
SIM card
A SIM card can be easily damaged if its metal contacts become scratched. Therefore, take special care when holding or inserting it.
If you wish to remove the SIM card, you must first press down the stay, then push the SIM card out of the slot.
SIM card
Preparing Your Phone For Use 1
Stay

Installing the Battery

1. Place the battery onto the back of the phone, with the battery's
contacts facing downwards and the tab on its top edge in alignment with the holes in the battery compartment.
2. Push the battery against the top of the compartment and press it
down to click it into the compartment.
Do not remove the battery when the phone is on. Doing so could cause you to lose personal settings or data stored either on your SIM card or in the phone's memory.

Installing the Back Cover

Place the back cover onto the back of your phone and slide forward until the latch catches the cover.
2 Preparing Your Phone For Use

Charging the Phone

1. Insert the charger connector into the charger socket at the bottom
right of your phone. Make sure that the connector is inserted in the right direction.
Charger socket
Charger connector
2. Plug the charger into a power outlet.
3. Once the phone is fully charged, remove the charger from both the
power outlet and the phone.
It takes approximately 4 hours to fully charge a battery.
When charging while the phone is turned off, an animated battery
icon will be shown on the display. When charging while the phone
is turned on, the icon will be shown on the display. The lines showing the battery power level will scroll until the battery is fully charged.
When the battery is weak, the phone will play an alert sound.
Do not remove the battery while the phone is charging.
Preparing Your Phone For Use 3

Tur ni ng the Ph one On

1. Long press to turn the phone on. The phone will display the
welcome animation.
You can select and set a welcome animation, image, or message
that will display when you turn on your phone, as well as the music that will be played. Go to Settings > Display > Welcome Message. For details, please refer to page 76.
If the welcoming music goes on too long, once the standby screen
comes up, you can press to stop playback.
2. Enter your PIN code. If you enter the PIN code incorrectly, press
(Clear) to delete the incorrect numerals. Press and hold
to delete all numerals that have been entered. After completing
entry of your PIN code, press to confirm.
The PIN (Personal Identification Number) is a password provided by a network operator with a SIM card. You need this password in order to use the SIM card.
If you enter the PIN incorrectly 3 times in a row, the SIM card will lock down and no longer be usable. If this happens, you must enter the PUK (Personal Unblocking Key) for that SIM card in order to unlock it. Please contact your network operator to obtain a PUK.
To cancel PIN password authentication, go to Settings > Security > PIN Code > PIN Code. Please see page 84.
3. When the PIN code entered has been accepted, the phone will
automatically search for the designated network. This search process may take a few seconds.
4 Preparing Your Phone For Use
4. The standby screen will be displayed, as well as network signal
strength and the name of the network operator. You can now use the phone.
If the phone cannot detect the network, the on-screen signal strength meter will show no bars.
If the phone links to a network that you are not authorized to use, the signal strength meter will show a level of zero. You will only be able to make emergency calls.
Preparing Your Phone For Use 5

Getting to Know Your Phone

Your Phone at a Glance

The figure below shows the main parts of your phone:
Front view
Earpiece
OK key
Left soft key
Dial/Answer key
Microphone
LCD display
Right soft key
Scroll key
Power on/off key
Alphanumeric keys
6 Getting to Know Your Phone
Bottom and back views
Hands-free headset/ Data cable jack
Charger socket
Wris t strap hole
Buzzer
Back cover
Getting to Know Your Phone 7

Standby Screen

Status bar
Time and date
Name of network operator
Soft key bar
Press to enter the Phone Book
Press to enter the main menu.
Wal l pa pe r
Press to use the radio.
To set the current time and date, as well as the format to be shown,
go to Settings > Date & Time. See page 72.
To set the wallpaper of the display, go to Settings > Display >
Wallpaper. See page 76.
You can go to Settings > Display > Personal Banner to set the
text shown on the display. For details, see page 77.
For enhanced security, you can activate the screen lock by going to
Security > Screen Lock. For details, see page 85.
Automatic Sleep Mode: Your phone has an advanced color display
which after 30 seconds of inactivity the phone goes to "Sleep Mode". This means that it looks almost black. The phone has not switched off but is in "Sleep Mode". By tilting the phone you can see the clock displayed. By pressing any key the phone display starts up again. This is normal and designed to maintain battery life. When the keypad is locked the time for the screen to go black is reduced to 5 seconds to maintain battery life.
8 Getting to Know Your Phone

Icons in the LCD display's Status Bar

Icon Function Description
Signal strength
Battery status
GPRS network
New SMS
New MMS
Memory full
SIM card full
Message box
full
WAP message
Voicemail
Signal strength of the network. The more bars indicated, the stronger the signal.
Shows the current level of battery power. The more bars indicated, the more power that remains. Four bars: fully charged. No bars: immediate charging needed. When charging the phone, the icon will scroll through the bars until the battery is fully charged.
GPRS services have been activated on your SIM card.
This icon appears in yellow when you have a new SMS message. For information about the message function, see page 33, "Messages".
This icon appears in blue when you have a new MMS message.
This icon appears in red when the phone memory for storing messages is full.
This icon appears when SIM card's memory is full.
This icon appears when the total number of stored messages reaches 300.
You've got a WAP message (this icon will only appear when there are no incoming or unread SMS/MMS messages).
Indicates that you have voicemail messages (this icon will only appear if the function is supported by your network operator).
Getting to Know Your Phone 9
Icon Function Description
Alarm
Line in use
Silent
Normal
Meeting Shows that the Meeting profile is in use.
Outdoors Shows that the Outdoors profile is in use.
Personal Shows that the Personal profile is in use.
Handsfree Shows that the Handsfree profile is in use.
Divert
Roaming
The alarm is turned on. To set the alarm, go to Too l s > Alarm. See page 62.
Shows the number of the line currently in use. To set the line, go to Settings > Call Settings > Active Line. For details, see page 82.
In the standby screen, press and hold to activate the silent profile. See page 29, "Using the Silent Profile".
Shows that the Normal profile is in use. To set the operating mode, go to Settings > Profiles. See page 73.
Shows that the call divert function is active. To make settings for this function, go to Settings > Call Settings > Call Divert. See page 79. If the phone supports two phone
numbers, then or may appear.
Roaming has been activated (not your regular network)
10 Getting to Know Your Phone

Using the Keys in the Standby Mode

In this user manual, "long-press" means to press and hold down a key for about two seconds before release. "Press" means to press a key and release immediately.
The chart below is meant only to introduce the commands accessible with keys when the phone is in standby mode. For information on other key commands available in other operating modes, see the pertinent sections in this user manual.
Function keys
When any key is pressed, the phone will provide aural feedback through keypad tones. To activate or cancel this aural feedback, enter the menu Settings > Profiles. Scroll to the profile currently in
use and press (Edit). Then select Keypad Tone. You can also go to Settings > Audio > Keypad Tone to turn the aural feedback on or off. See page 75 and page 77.
Key Commands and functions
Power on/off key
Long-press to turn the phone on or off.
Press this key to reject incoming calls or cancel a call
being dialed.
Send/Answer key
Press to send or answer a call.
Press to access the list of last missed/dialed/received
calls.
OK key
Press to open up the main menu and show its first item.
Getting to Know Your Phone 11
Key Commands and functions
Left soft key
Press to access the Phone Book (when Names is
shown).
Press to save the phone number keyed in from the
standby screen to the Phone Book (when Save is shown).
Right soft key
Press this key to use the radio (when FM is shown).
Press this key to delete entered digits one by one; long-
press to delete all digits entered (when Clear is shown).
Long-press to turn the silent profile on or off.
Scroll key
Press to enter the Quick Access menu. For
information about the Quick Access, see page 31.
Press to use the radio, see page 29.
Press to enter the Messages menu. For a
description of the Messages, see page 33.
Press to select the profile to activate.
Asterisk key
Press this key to enter an asterisk " * ".
To make an international call, long-press this key until
the display shows "+" ,Then enter the recipient's country code, area code and phone number.
Voicemail Shortcut
Long-press to dial your voicemail number.
12 Getting to Know Your Phone
Key Commands and functions
# key
Press to enter "#".
For extensions: After entering a phone number, long-
press to enter a "P" and then enter the extension number.
Long press this key to lock the keypad.
Alphanumeric keys
Press to enter digits in a phone number.
~
Shortcut key: Long-press a key to immediately access
the function, or dial the number, that it represents. See page 31, "Shortcuts".
Alphanumeric keys
Key Digit Key Digit/Symbol/Function
17
28
39
40
5 * + (long-press)
6
# P(long-press after entering
a phone number)
Long-pressing an alphanumeric key will access the function it represents, or dial the number that has been assigned to it (shortcut function).
Getting to Know Your Phone 13

Menu Navigation

When the phone is in standby mode, press to bring up the main menu.
For details on how to use the various functions listed in the menu, see page 53, "Menus".
Main menu
Each icon represents a menu item. Use scroll key to move through the menu.
The name of the menu item you highlight.
Press to return to the idle screen.
Sub-menu
The name of the current menu.
The highlighted row is the currently selected item.
Scroll up or down to highlight an item. Press to access a highlited item, confirm a selection, or enter the
next step.
You can also access a menu item by pressing the corresponding menu number. In the above example, press 3 to access profiles menu.
14 Getting to Know Your Phone
Press to return to the previous menu or screen.

Using Your Phone

Making a Phone Call

To make a phone call, check your phone is powered on showing the idle
screen. Enter the desired number using the alphanumeric keys to
. Press to dial your call.
During a call, you can use the options. See page 26, "In-Call Menu".
To modify a phone number that you have entered, press (Clear) to
delete individual digits. Long-press (Clear) or press to delete all digits entered and return to the standby screen.

Ending a Phone Call

Press to end a call. The display will show the total call time, and then return to the standby screen.
To cancel a call that is being dialed, press .
If you also have a call waiting or on hold, after you press , the
display will show a menu to allow you to choose the call you wish to end.
Using Your Phone 15

Answering a Phone Call

When a call is received, your phone rings or vibrates, with the display showing the caller's number (if supported by your network vendor). If the caller is a contact stored in the Phone Book, the phone will show the name recorded in the Phone Book.
If the caller is a member of a caller group, the ring tone assigned to
this group will sound. The display will show the image ID that is associated with this group as well, to help you identify the caller.
For information on how to set up caller groups in the Phone Book,
see page 19, "Adding Contacts to the Phone Book".
If you wish to change the answering mode so that you can press any key to answer a call, go to Settings > Profiles. After selecting the
currently active profile, press (Edit) and go to Answer Mode > Any Key.

Rejecting an Incoming Call

Press to reject the incoming call.

Making an International Call

1. Enter the outgoing international call code, or long-press until
"+" appears on the display.
2. Enter the recipient's country code, area code and phone number.
Dial the call by pressing .
16 Using Your Phone
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