Benq LU960ST2 Operating instructions

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English

Copyright and disclaimer

Copyright

Copyright 2023 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. All other logos, products, or company names mentioned in this manual may be the registered trademarks or copyrights of their respective companies, and are used for informational purposes only.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specically disclaims any warranties, merchantability or tness
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modied from time to time without prior notice. Please visit http://www. benq.com for the latest version of this manual.

Statement regarding hyperlinks and third-party websites

BenQ is not responsible for the content of the websites or of similar resources, which are
maintained and controlled by third parties, that may be linked from this product. Providing links
to those websites or to similar resources does not mean that BenQ makes any warranty or representation to their content by expression or by implication. Any third party content or service preinstalled in this product is provided "as is". BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties. BenQ does not warrant or guarantee that the content or services provided by third parties are accurate, effective, most up-to-date, legal, or complete. Under no circumstances shall BenQ be liable for the content or services provided by third parties including their negligence. Services provided by third parties may be terminated temporarily or permanently. BenQ does not warrant or guarantee that the any content or services provided by third parties are in good condition at any time, and is not liable for the termination of the said content and services. In addition, BenQ is not involved in any transactions you conduct in the websites or similar resources maintained by third parties. You should contact the content or service providers for any questions, concerns, or disputes.
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Table of Contents
Copyright and disclaimer .............................................................. 2
Copyright ................................................................................................................................................. 2
Disclaimer ................................................................................................................................................ 2
Statement regarding hyperlinks and third-party websites ........................................................... 2
Important safety instructions ....................................................... 6
General safety instruction ............................................................................................ 6
Notice on laser ............................................................................................................... 7
Laser class ................................................................................................................................................ 7
Laser parameters ................................................................................................................................... 7
Label instruction .................................................................................................................................... 8
Prepare for installation ................................................................................................. 10
Cooling notice ........................................................................................................................................ 11
Package contents ........................................................................... 13
Standard packing items ................................................................................................ 13
Introduction .................................................................................... 14
Projector exterior view ................................................................................................. 14
Front and upper side view ................................................................................................................... 14
Rear view ................................................................................................................................................. 14
Controls and functions .................................................................................................. 15
Control panel .......................................................................................................................................... 15
Control terminal .................................................................................................................................... 16
Remote control ...................................................................................................................................... 17
Installation ...................................................................................... 21
Lens Cap / Lens Lock ..................................................................................................... 21
Evaluate for distance by image size ............................................................................. 21
Obtaining a preferred projected image size .................................................................................... 21
Projection dimensions........................................................................................................................... 21
Adjusting by Lens shift .................................................................................................. 24
Adjusting the vertical image position ................................................................................................ 24
Adjusting the horizontal image position ........................................................................................... 24
Lens shift range diagram ....................................................................................................................... 24
Adjusting the Zoom/Focus .................................................................................................................. 25
Connection ..................................................................................................................... 26
Before connecting .................................................................................................................................. 26
Connecting with AV equipment ......................................................................................................... 28
Connecting with computer ................................................................................................................. 28
Connecting with HDBaseT transmitter ........................................................................................... 29
Connecting with LAN........................................................................................................................... 29
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Operations ...................................................................................... 30
Switch on/off the projector ........................................................................................... 30
Connecting the power cord ................................................................................................................ 30
Power indicator ...................................................................................................................................... 30
Switch on the projector ....................................................................................................................... 31
Switch off the projector ....................................................................................................................... 37
Using the menu .............................................................................. 38
Main menu ...................................................................................................................... 38
Display menu .................................................................................................................. 39
Corner Fit menu .................................................................................................................................... 41
Digital Image Resizing ............................................................................................................................ 41
Blanking menu .................................................................................................. ....................................... 42
Native Resolution .................................................................................................................................. 42
3D menu .................................................................................................................................................. 43
Fast Mode ................................................................................................................................................ 43
Picture menu .................................................................................................................. 44
Color Temperature Fine Tuning menu ............................................................................................. 46
3D Color Management menu ............................................................................................................. 47
Source menu .................................................................................................................. 49
System Setup : Basic menu .......................................................................................... 50
Menu Settings menu .............................................................................................................................. 51
Operation Settings menu .................................................................................................. ................... 51
System Setup : Advanced menu .................................................................................. 53
Audio Settings menu ............................................................................................................................. 55
Light Settings menu ............................................................................................................................... 56
Security Settings menu ......................................................................................................................... 56
Standby Settings menu .......................................................................................................................... 57
Network Settings menu ....................................................................................................................... 57
Information menu .......................................................................................................... 58
Menu structure .............................................................................................................. 59
Maintenance ................................................................................... 64
Before maintaining the projector ................................................................................ 64
Care of the projector ........................................................................................................................... 64
Clean the lens front surface ......................................................................................... 64
Clean the projector case ............................................................................................... 64
LED indicator ................................................................................................................. 65
LED Usage ............................................................................................................................................... 65
System message ...................................................................................................................................... 65
Burn-In Messages ................................................................................................................................... 66
Lamp Error Messages............................................................................................................................ 66
Thermal Error Messages ...................................................................................................................... 66
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Troubleshooting ............................................................................. 68
Troubleshooting ............................................................................................................. 68
The projector does not turn on. ........................................................................................................ 68
No picture. .............................................................................................................................................. 68
Blurred image. ......................................................................................................................................... 68
Remote control does not work. ........................................................................................................ 68
The password is incorrect. .................................................................................................................. 68
Specications .................................................................................. 69
Specications ................................................................................................................. 69
Dimensions ..................................................................................................................... 70
Attaching for ceiling mount ................................................................................................................. 70
Appendix ......................................................................................... 71
Timing table ................................................................................................................... 71
Support video timing for HDMI input ............................................................................................... 71
Support PC timing for HDMI input ................................................................................................... 72
Support PC timing for PC input ......................................................................................................... 74
True 3D Video Compatibility table ................................................................................................... 76
Support HDMI-1 / HDMI-2 timing for HDBaseT input ................................................................ 76
RS232 command control .............................................................................................. 77
PJLink .............................................................................................................................. 84
PJLink protocal ....................................................................................................................................... 84
Control commands ................................................................................................................................ 84
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English

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information
technology equipment. However, to ensure safe use of this product, it is important that you follow
the instructions mentioned in this manual and marked on the product.

General safety instruction

1. Do not look straight at the projector lens during operation. The intense light beam may
damage your eyes.
2. Always open the lens shutter or remove the lens cap when the projector light source is on.
3. In some countries, the line voltage is NOT stable. This projector is designed to operate safely
within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of
±10 volts occur. In areas where the mains voltage may uctuate or cut out, it is recommended
that you connect your projector through a power stabilizer, surge protector or uninterruptible
power supply (UPS).
4. Do not block the projection lens with any objects when the projector is under operation
as this could cause the objects to become heated and deformed or even cause a re. To
temporarily turn off the light source, press BLANK on the remote control.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining
serious damage.
6. Do not attempt to disassemble this projector. There are dangerous high voltages inside which
may cause death if you should come into contact with live parts.
Under no circumstances should you ever undo or remove any other covers. Refer servicing
only to suitably qualied professional service personnel.
7. Do not place this projector in any of the following environments.
Space that is poorly ventilated or conned. Allow at least 50 cm clearance from walls and
free ow of air around the projector.
• Locations where temperatures may become excessively high, such as the inside of a car
with all windows rolled up.
• Locations where excessive humidity, dust, or cigarette smoke may contaminate optical
components, shortening the projector's life span and darkening the image.
Locations near re alarms
• Locations with an ambient temperature above 40°C / 104°F
Locations where the altitudes are higher than 3000 m (10000 feet).
8. Do not block the ventilation holes.
• Do not place this projector on a blanket, bedding or any other soft surface.
• Do not cover this projector with a cloth or any other item.
Do not place inammables near the projector.
If the ventilation holes are seriously obstructed, overheating inside the projector may result in
a re.
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9. Do not step on the projector or place any objects upon it. Besides probable physical damage
to the projector, doing so may result in accidents and possible injury.
10. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to
fail. If the projector does become wet, disconnect it from the power supply's wall socket and
call BenQ to have the projector serviced.
This equipment has a three-pin grounding-type power plug. Do not
remove the grounding pin. As a safety feature, this plug will only t a grounding-type power outlet. If you are unable to t the plug into the
Do not remove
outlet, contact an electrician.

Notice on laser

Caution – use of controls or adjustments or performance of procedures other than those
specied herein may result in hazardous radiation exposure. Do not point laser or allow laser light to be directed or reected toward other people or reective objects.
Direct or scattered light can be hazardous to eyes and skin. There is a potential hazard of eye exposure to laser radiation if the included instructions are not
followed. Do not allow to look into the projector beam at any distance from the projector. An adult should
supervise the children to prevent exposure risks. Check that there is no one looking at the lens, when using the remote control for starting the projector. Do not look at the projected light using optical devices(binoculars, telescopes, magnifying glasses,
reectors, etc).
English

Laser class

This Laser Product is designated as Class 1 and CONSUMER LASER PRODUCT: EN 50689:2021
during all procedures of operation and complies with IEC 60825-1:2014 and EN 60825-1:2014/A11:2021.

Laser parameters

Wavelength 449nm - 461nm (Blue)
Mode of operation Pulsed, due to frame rate
Pulse width 1.15ms
Pulse repetition rate 120Hz
Maximum laser energy 0.76mJ
Total internal power >10 0w
Apparent source size >10mm, at lens stop
Divergence >100 mili Radian
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Label instruction

Below drawing show the label’s location.
1. Laser warning label
2. Spec label
Caution:
As with any bright light source, do not stare into the beam, RG2 IEC 62471-5:2015
Possibly hazardous optical radiation emitted from this product. Do not stare at operating light source. May be harmful to the eyes. Prepare for installation
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Focus adjustment
The high clarity projection lens is thermally affected by the light from the light source; thus, the
focus is unstable for a short period immediately after the power is turned on. Please wait at least
15 minutes of continuous projection before adjusting the focus.
Focus adjustment
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Cooling notice

Allow at least 50 cm (19.7 inch) for clearance around the exhaust vent. Make sure no objects block air inlet within 50 cm (19.7 inch).
Keep the outlet at least 1 m away from the inlets of other projectors.
Air outlet
• The projector can be installed at following angles: 360-degree projection
Caution:
Air inlet
Installation of the projector should be performed carefully Incomplete or improper installation may cause the projector to fall, resulting in personal injury or property damage.
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• Allow at least 50 cm of clearance around the exhaust vent.
English
Minimum 50 cm
(19.69 inch)
Minimum 50 cm
(19.69 inch)
Minimum 50 cm
(19.69 inch)
Minimum 100 cm
(39.37 inch)
Minimum 50 cm
(19.69 inch)
• Ensure that the air intake vents do not recycle hot air from the exhaust vent.
• When operating in an enclosed space, make sure that the surrounding air temperature does not exceed the projector's operating temperature and that the air intake and exhaust vents are unobstructed.
All enclosures should pass a certied thermal evaluation to ensure that the projector does not recycle exhaust air. Recycling exhaust air may cause the projector to shutdown even if the ambient temperature is within the acceptable operating temperature range.
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Package contents

Standard packing items

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Introduction

Projector exterior view

Front and upper side view

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1. Side vent (air inlet)
2. Focus adjustment
3. Zoom (for LU960ST and LU960 only)
4. Len shift
5. Projection lens
6. LIGHT SOURCE indicator light
7. TEMPerature indicator light
8. POWER indicator light
9. Front IR remote sensor
10. Side vent (air outlet)

Rear view

11. Control panel
12. Rear IR remote sensor
13. Control terminals
14. AC power cord inlet
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Controls and functions

Control panel

Power Toggles the projector between standby mode and on. See "Switch on the projector" on
page 30 and "Switch off the projector" on page 36 for details.
MENU/EXIT
Turns on the On-Screen Display (OSD) menu. Goes back to previous OSD menu, exits and
saves menu settings. See "Using the menu" on page 37 for details.
Volume keys ( , )
Decreases or increasesthe projector volume.
ECO BLANK The automatic switch to Eco Blank Mode after the projector is turned on for over three minutes without a display source.
Arrow keys (▲, ▼, ◄, ►)
When the On-Screen Display (OSD) menu is activated, these keys are used as directional
arrows to select the desired menu items and to make adjustments. See "Using the menu" on
page 37 for details.
MODE/ENTER Selects an available picture setup mode.
Enacts the selected On-Screen Display (OSD) menu item. See "Using the menu" on page 37
for details.
Keystone keys ( , ) Manually corrects distorted images resulting from an angled projection.
AUTO Automatically determines the best picture timings for the displayed image. See "Auto adjusting
the image" on page 35 for details.
SOURCE Displays the source selection bar.
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Control terminal

English
MINI-B
Support Mini USB type B for service only.
LAN
For connection to RJ45 Cat5/Cat6 Ethernet cable
to control the projector through a network.
HD Ba seT
For connection to a HDBaseT transmitter via an
Ethernet cable (Cat5/Cat6) to input up to 4K 30Hz,
RS232 control signal and IR control signal. The HDBaseT port supports RS-232/ IR/LAN Control, which can be selected in OSD
HDMI 2
Connection to HDMI source.
HDMI 1
Connection to HDMI source.
DIS PLAY PORT
Connection to a Display Port source.
HDMI OUT
Connection to HDMI device.
PC IN
15-pin VGA port for connection to RGB,
component HD source, or PC.
MONITER OUT
Connection to other display equipment for concurrent playback display.
AUDIO OUT
Connection to a speaker amplier or headset.
AUDIO IN
Connection to an audio input source via an audio cable.
REAR LIGHT
Illumination for terminals.
USB 1.5A
Support 5V/1.5A output.
3D SYNC IN
Connect 3D-sync in cable from a computer or an enabled device.
3D SYNC OUT
Connection to 3D IR sync signal transmitter.
RS-232 IN
Standard 9-pin D-sub interface for connection to PC control system and projector maintenance.
12V TRIGGE R
3.5mm mini earphone jack, employs 200mA display relay to provide 12(+/-1.5)V output and short circuit protection.
WIRED REMOTE
Connection to wire remote controller.
Caution:
Make sure the port is valid before inserting a wired remote controller. The remote controller may be damaged in case of an invalid port, e.g. a wired remote controller is connected to trigger output. For more information about upgrading
rmware via Lan, please contact BenQ service.
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Remote control

ON / OFF Toggles the projector between standby mode and on.
KEYSTONE+/KEYSTONE- Manually corrects distorted images resulting from an angled projection.
VOLUME +/VOLUME - Increases/decreases the projector volume.
QUICK INSTALL Displays the Quick Install OSD menu.
MUTE Toggles projector audio between on and off.
Arrow keys (▲ Up, ▼ Down, ◄ Left, ► Right)
When the On-Screen Display (OSD) menu is activated,
the arrow keys are used as directional arrows to select the desired menu items and to make adjustments. See
"Using the menu" on page 37 for details.
ENTER Selects an available picture setup mode. Activates the
selected On-Screen Display (OSD) menu item.
MENU
Turns on the On-Screen Display (OSD) menu. Goes back
to previous OSD menu, exits and saves menu settings.
EXIT Goes back to previous OSD menu, exits and saves menu settings.
INPUT Selects an input source for display.
PCITURE Press to display Picture menu.
NETWORK Selects Network Display as the input signal source.
AUTO SYNC Automatically determines the best picture timings for the displayed image.
ASPECT Selects the display aspect ratio.
BLANK Used to hide the screen picture.
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OVERSCAN
Press to select overscan mode.
FREEZE Freezes the projected image.
LAMP MODE
Press to display OSD menu to select desired light mode.
3D MODE
Press to display 3D setup menu.
INFO.
Press to display INFORMATION menu.
LIGHT
Press to open backlight of remote controller.
CLEAR Clear remote ID SET assigned to all projectors. Press CLEAR and ID SET for ve seconds. The LED blinks three times then the ID setting is cleared.
SHUTTER The function is not available on this projector.
ID SET
• Remote control ID SET (set the particular remote
code) Press to set remote ID. Press ID SET for three seconds. The POWER
indicator on the remote control blinks, then press 01~99 to designate an ID.
English
Note:
The remote control number (Remote control ID) must match the Projector ID Setting number for accurate control.
Clear Remote ID SET (set remote code to all)
Press CLEAR and ID SET for ve seconds. The POWER indicator on the remote control blinks a
single instance to reset remote code to all, can control projector no matter projector id setting.
Numeric buttons Enters numbers in network settings. Numeric buttons 1, 2, 3, 4 cannot be pressed when asked to enter password.
WIRE REMOTE jack Connect to projector for wire remote control.
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English
Connect with projector
When you use a system with multiple projectors, use commercially available M3 stereo mini jack cables to connect the other projectors via the WIRED REMOTE IN/WIRED REMOTE OUT terminals. The remote control is effective even in places where obstacles stand in the light path or where devices are susceptible to outside light.
Note:
Use two core shielded cables no longer than 15 m (49.2 ft). The remote control may not operate when the length of the cable exceeds 15 m (49.2 ft) or when it is not properly shielded.
Remote control effective range
Infra-Red (IR) remote control sensor is located on the front and rear of the projector. The remote
control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor to function correctly. The distance between the remote control and the sensor
should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor on the projector that might obstruct the infra-red beam.
Approx. ±30°
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Replacing the remote control battery
1. To open the battery cover, turn the remote control over to view its back, push on the nger grip on the cover and slide it up in the direction of the arrow as illustrated. The cover will slide off.
2. Remove any existing batteries (if necessary) and install two AA batteries observing the battery
polarities as indicated in the base of the battery compartment. Positive (+) goes to positive and negative (-) goes to negative.
3. Ret the cover by aligning it with the base and sliding it back down into position. Stop when it clicks into place.
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Caution:
English
• Avoid excessive heat and humidity.
• There may be battery damage if the battery is incorrectly replaced.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used battery according to the battery manufacturer’s instructions.
Never throw a battery into a re. There may be danger of an explosion.
• If the battery is dead or if you will not be using the remote control for a long time, remove the battery to prevent
damage to the remote control from possible battery leakage.
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Installation

Lens Cap / Lens Lock

1. Remove lens cap before booting.
2. Install lens lock
3. Secure with screws, do not fully tighten
4. Adjust the focus
5. Tighten the screws
For LU960ST / LU960 For LU960ST2

Evaluate for distance by image size

Obtaining a preferred projected image size

The distance from the projector lens to the screen, the zoom setting (if available), and the
video format each factors in the projected image size.

Projection dimensions

Refer to "Dimensions" on page 69 for the center of lens dimensions of this projector before calculating the appropriate position.
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LU960ST
The screen aspect ratio is 16:10 and the projected picture is 16:10.
Note:
To optimize the projection quality, we suggest to project image in an area without grayscale.
Image size Projection Distance
Diagonal Width Height Min distance - Wide Average Max distance - Tele
Inch mm Inch mm Inch mm Inch mm Inch mm Inch mm
60 1524 50.9 1292 31.8 808 39.2 995 41.1 1043 42.9 1091
100 2540 84.8 2154 53.0 1346 65.3 1659 68.4 1738 71.6 1818
130 3302 110 . 2 2800 68.9 1750 84.9 2156 89.0 2260 93.0 2363 150 3810 127. 2 3231 79.5 2019 97.9 2488 102 .7 2607 107.4 2727 160 4064 135.7 3446 84.8 2154 104.5 2654 109.5 2781 114 . 5 2909 170 4318 144.2 3662 90.1 2289 111. 0 2819 116 . 3 2955 121.7 3090
180 4572 152 .6 3877 95.4 2423 117. 5 2985 123.2 3129 128.8 3272
190 4826 161.1 4092 100.7 2558 124.1 3151 130.0 3303 136.0 3454 200 5080 169.6 4308 106.0 2692 130.6 3317 136.9 3476 143.1 3636 250 6350 212 . 0 5385 132 . 5 3365 163.2 4146 171.1 4346 178.9 4545 300 7620 254.4 6462 159.0 4039 195.9 4976 205.3 5215 214.7 5454
LU960 The screen aspect ratio is 16:10 and the projected picture is 16:10.
English
Note:
To optimize the projection quality, we suggest to project image in an area without grayscale.
Image size Projection Distance
Diagonal Width Height Min distance - Wide Average Max distance - Tele
Inch mm Inch mm Inch mm Inch mm Inch mm Inch mm
60 1524 50.9 1292 31.8 808 57.3 1456 71.8 1825 86.3 2193
100 2540 84.8 2154 53.0 1346 95.6 2427 119.7 3041 143.9 3655
130 3302 110 . 2 2800 68.9 1750 124.2 3156 155.7 3954 187.1 4752
150 3810 127. 2 3231 79.5 2019 143.4 3641 179.6 4562 215 .9 5483
160 4064 135.7 3446 84.8 2154 152.9 3884 191.6 4866 230.2 5848
170 4318 144.2 3662 90.1 2289 162.5 4127 203.6 5170 244.6 6214 180 4572 152 .6 3877 95.4 2423 172 . 0 4369 215. 5 5474 259.0 6579
190 4826 161.1 4092 100.7 2558 181.6 4612 2 2 7. 5 5779 273.4 6945 200 5080 169.6 4308 106.0 2692 191.1 4855 239. 5 6083 2 8 7. 8 7310 250 6350 212 . 0 5385 132 . 5 3365 238.9 6069 299.3 7603 359.8 913 8 300 7620 254.4 6462 159.0 4039 286.7 7282 359.2 9124 431.7 10966
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English
LU960ST2 The screen aspect ratio is 16:10 and the projected picture is 16:10.
Note:
To optimize the projection quality, we suggest to project image in an area without grayscale.
Image size
Diagonal Width Height
Inch mm Inch mm Inch mm Inch mm
85 2159 72 .1 1831 45.0 114 4 36.0 915 100 2540 84.8 2154 53.0 1346 42.4 1077 130 3302 110. 2 2800 68.9 1750 55.1 140 0 150 3810 127. 2 3231 79.5 2019 63.6 1615 160 4064 135.7 3446 84.8 2154 67. 8 1723 170 4318 144.2 3662 90.1 2289 72.1 1831 180 4572 152 . 6 3877 95.4 2423 76.3 1939 190 4826 161.1 4092 100.7 2558 80.6 2046 200 5080 169.6 4308 106.0 2692 84.8 2154 260 6604 220.5 5600 137.8 3500 11 0 . 2 2800 270 6858 229.0 5816 143.1 3635 114 . 5 2908 280 7112 237.4 6031 148 .4 3769 118 .7 3015 290 7366 245.9 6246 153.7 3904 123.0 312 3 300 7620 254.4 6462 159.0 4039 127. 2 3231
Projection distance
Projection distance
Note:
There is 5% tolerance among these numbers due to optical component variations. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.
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Adjusting by Lens shift

Horizontal lens shift lever
Vertical lens shift lever
The Lens Shift function can be used to adjust the position of the projected image either horizontally or vertically within the range detailed below.

Adjusting the vertical image position

The vertical image height can be adjusted between +50% and -50% for WUXGA of offset position.
Please consult the Lens Shift Range diagram below for further clarication.
English

Adjusting the horizontal image position

With the lens in the center position the horizontal image position can be adjusted to the left or
right by up to a maximum of 20% of the image width. Please consult the Lens Shift Range diagram below for further clarication.

Lens shift range diagram

Desk-Front Projection
Vertical shift
Height of projected image
Vertical shift
Ceiling Mount-Front Projection
Vertical shift
Height of projected image
Max 0.62V
1V
Max 0.62V
Max 0.62V
1V
Normal projection position
Width of projected image
0.24H
Shift to Left
1H
0.24H
Shift to Right
Vertical shift
Max 0.62V
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English
Note:
"To optimize the projection quality, we suggest to utilize the lens shift within vertical 50% and horizontal 20%. Black corner may occur when reach the mechanical limitation"
Notice (when edge blending)
• To avoid the image shaking or some pixels in the display may be misaligned, do not use the projector in the following location:
• In a building close to a construction site.
• In a room where an air conditioner unit is working and it vibrates.
• In a place where the temperature changes dramatically that may cause thermal contraction.
• Before making any adjustment, leave the projector lit for at least 45 minutes after its light source is turned on. This allows he internal temperature of the projector to stabilize.

Adjusting the Zoom/Focus

You may turn the zoom ring to zoom in or out. To focus the image, rotate the focus ring until the image is clear. The projector will focus at distances. See page page 21.
Zoom ring
(for LU960ST and LU960 only)
Focus ring
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Connection

Before connecting

• Before connecting, carefully read the operating instructions for connecting the external device
• Turn off the power to all devices before connecting cables.
• Take note of the following before connecting cables. Failure to do so may result in malfunctions.
• Before connecting a cable to the projector or to a device that is connected to the
projector, touch any nearby metallic objects to remove any static electricity from your body.
• Do not use unnecessarily long cables to connect the projector or a device to the projector.
Using a longer cable that is wound makes it act like an antenna, making it more susceptible to noise.
When connecting cables, connect GND rst and then insert the connecting terminal of the
connecting device.
• Acquire any connection cables necessary to connect external devices to the system that are not supplied.
• The images on the screen may wobble if the video signal contains too much jitter. In this case,
a time base corrector (TBC) must be connected.
English
• If synchronization signal outputs from computers or video equipment are disrupted due to changes in the video output settings or any other reasons, the colors of projected images may
Odd-numbered pins of 1 to 19
be temporarily disrupted.
The projector accepts video signals, Y/C signals, YCBCR/YPBPR signals, analog RGB signals
(synchronization signals are TTL level), and digital signals.
• Some computer models are not compatible with the projector.
• Use a cable compensator when you connect devices to the projector with long cables. If a cable compensator is not used, the image may not display properly.
PC
No. Serial No. Serial
1 R/PR 9 DDC 5V
2 G/Y 10 GND
3 B/PB 11 N.C.
4 N.C. 12 DDC data
5 GND 13 HSYNC
6 GND 14 VSYNC
Even-numbered pins of 2 to 20
7 GND 15 DDC clock
8 GND
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English
HDMI 1
No. Serial No. Serial
1 TMDS Data2+ 11 TMDS Clock Shield
2 TMDS Data2 Shield 12 TMDS Clock-
3 TMDS Data2- 13 CEC
4 TMDS Dat a1+ 14 Reserved (N.C. on device)
5 TMDS Data1 Shield 15 SCL
6 TM DS Data1- 16 SDA
7 TMDS Data0+ 17 DDC/CEC Ground
8 TMDS Data0 Shield 18 +5 V Power (max 50 mA)
9 TMDS Data0- 19 Hot Plug Detect
10 TMDS Clock+
Display Port
No. Serial No. Serial
1 ML_Lane 0 (p) 11 GND
2 GND 12 ML_Lane 3 (n)
3
ML_Lane 0 (n)
13
CONFIG1
Even-numbered pins of 2 to 18
Odd-numbered pins of 1 to 19
Speaker
4 ML_Lane 1 (p) 14 CONFIG2
5 GND 15 AUX CH (p)
6 ML_Lane 1 (n) 16 GND
7 ML_Lane 2 (p) 17 AUX CH (n)
8 GND 18 Hot plug
9 ML_Lane 2 (n) 19 Return
10 ML_Lane 3 (p) 20 DP_ P WR
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Connecting with AV equipment

DVD player with HDMI
terminal (HDCP)
VCR (with built-in TBC)
English
Blu-ray disc player

Connecting with computer

Monitor Control ComputerComputer
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English

Connecting with HDBaseT transmitter

DVD Player DVD Player
VGA Cable
Control PC
Control PC

Connecting with LAN

RS-232
RJ45 Cat5e or above
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Operations

Switch on/off the projector

Connecting the power cord

Plug the power cord into the projector and into a wall socket. Turn on the wall socket switch (where tted). Check that the POWER indicator light on the projector lights orange after power
has been applied.
English
Caution:
Please use the original accessories (e.g. power cable) only with the device to avoid possible dangers such as electric shock and re.

Power indicator

Power Te mp Light Filter Status & Description
Orange - - - Stand-by
Green
Flashing
Green - - - Normal operation
Orange Flashing
- - - Powering up
- - - Normal power down cooling
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English

Switch on the projector

Press POWER on the projector or ON on the remote control to start the projector and a start up tone sounds. The POWER indicator light ashes green and stays green when the projector is on. The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is projected.
(If necessary) Rotate the focus ring to adjust the image clearness.
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Select language
To use the OSD menus, please set them to your familiar language rst.
*After this process is done, this menu will not show up again after 1st time adjustment unless user presses Reset All Settings.
1. Press ENTER on the projector or remote control to turn the OSD menu on.
English
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English
2. Use ◄/► to highlight the System Setup: Basic menu.
3. Press ▼ to highlight Language and press ENTER to select a preferred language.
4. Press ENTER twice* on the projector or remote control to leave and save the settings.
*The rst press leads you back to the main menu and the second press closes the OSD menu.
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Using the OSD
Choosing a location
Your projector is designed to be installed in one of four possible installation locations:
English
1. Front Table Select this location with the projector placed on a table in front of the screen. This is the most common way to position the projector for quick setup and portability.
2. Re ar Tab le Select this location with the projector placed on a table behind the screen. Note that a special rear projection screen is required. *Set Rea r Ta bl e in the SYSTEM SETUP: Basic > Projector Installation menu after you turn the projector on.
3. Front Ceiling Select this location with the projector suspended upside-down from the ceiling in front of the screen.
Purchase the BenQ Projector Ceiling
Mounting Kit from your dealer to mount your projector on the ceiling. *Set Front Ceiling in the SYSTEM SETUP: Basic > Projector Installation menu after you turn the projector on.
4. Rear Ceiling Select this location with the projector suspended upside-down from the ceiling behind the screen. Note that a special rear projection screen
and the BenQ Projector Ceiling Mounting
Kit are required for this installation location. *Set Rear Ceiling in the SYSTEM SETUP: Basic > Projector Installation menu after you turn the projector on.
Your room layout or personal preference will dictate which installation location you select. Take into consideration the size and position of your screen, the location of a suitable power outlet, as well as the location and distance between the projector and the rest of your equipment.
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English
Using test pattern
The projector is capable of displaying the grid test pattern. It can be used to assist you with the adjustment of image size and focus, ensuring that the projected image is free from distortion. To display the test pattern, open the OSD menu and go to the System Setup: Advanced > Test Pattern and press ◄/► to select On.
Adjusting by corner t
Manually adjust four corners of the image by setting the horizontal and vertical values. Using the OSD menu
1. Press MENU and then press ◄/► until the Display menu is highlighted.
2. Press ▼ to highlight Corner Fit and press ENTER. The Corner Fit page displays.
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3. Press ▲/▼/◄/► to select one of the four corners and press ENTER.
4. Press ▲/▼ to adjust vertical values.
5. Press ◄/► to adjust horizontal values.
English
Auto adjusting the image
In some cases, you may need to optimize the picture quality. To do this, press AUTO on the projector or remote control. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality. The current source information will be displayed in the upper left corner of the screen for 3 seconds.
Note:
• The screen will be blank while AUTO is functioning.
This function is only available when PC signal (analog RGB) is selected.
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English
Fine tuning the image clarity
Sharpen the image by rotating the FOCUS ring.
Focus ring

Switch off the projector

1. Press POWER or OFF and a conrmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear.
2. Press POWER or OFF a second time. The POWER indicator light ashes orange, the projection light source shuts down.
3. Once the cooling process nishes, a "Power Off Ring Tone" will be heard. The POWER indicator light is a steady orange and fans stop. Disconnect the power cord from the power outlet.
Caution:
• To protect the light source, the projector will not respond to any commands during the cooling process.
Press POWER or ON again to start the projector after the POWER indicator light turns orange.
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Using the menu

Main menu

The projector is equipped with On-Screen Display (OSD) menus for making various adjustments
and settings. Below is the overview of the OSD menu.
Main menu icon
Main menu
English
Sub-menu
Current input signal
Status
Press MENU to the previous page or to exit.
1. Display menu (see "Display menu" on page 38)
2. Picture menu (see "Picture menu" on page 43)
3. Source menu (see "Source menu" on page 48)
4. System Setup : Basic menu (see "System Setup : Basic menu" on page 49)
5. System Setup : Advanced menu (see "System Setup : Advanced menu" on page 52)
6. Information menu (see "Information menu" on page 57)
Available menu items may vary depending on the connected video sources or specied settings.
Menu items that are not available will become grayed out.
• Use the arrow keys (▲/▼/◄/►) on the projector or remote control to move through the menu items.
• Use ENTER to conrm the selected menu item.
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English
16:9 pictur
4:3 picture
16:9 pictur

Display menu

Wall Color
Press ◄/► to correct the image color bias reected by the wall. The options are Off, Light Yellow, Pink, Light Green, Blue and Blackboard.
Aspect Ratio
Press ◄/► to adjust the aspect of the projected image. The options are Auto, Real, 4:3, 16:9,
16:10 and 2.4:1.
• Using the remote control
1. Press ASPECT to show the current setting.
2. Press ASPECT repeatedly to select an aspect ratio to suit the format of the video signal
and your display requirements.
1. Auto: Scales an image proportionally to
t the projector's native resolution in its
horizontal width. This is suitable for the incoming image which is neither in 4:3 nor 16:9 and you want to make most use of the screen without altering the image's aspect ratio.
2. Real: The image is projected as its original
resolution, and resized to t within the
display area. For input signals with lower resolutions, the projected image will display smaller than if resized to full screen. You could adjust the zoom setting or move the projector away from the screen to increase the image size if necessary. You may also need to refocus the projector after making these adjustments.
e
38
4:3 picture
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3. 4:3: Scales an image so that it is displayed in
4:3 picture
16:9 picture
16:9 picture
16:9 picture
the center of the screen with a 4:3 aspect ratio. This is most suitable for 4:3 images
like computer monitors, standard denition
TV and 4:3 images aspect DVD movies, as it displays them without aspect alteration.
4. 16:9: Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. This is most suitable for images which are already in a 16:9 aspect, like high
denition TV, as it displays them without
aspect alteration.
English
5. 16:10: Scales an image so that it is displayed in the center of the screen with a 16:10 aspect ratio. This is most suitable for images which are already in a 16:10 aspect, as it displays them without aspect alteration.
2D Keystone Press ENTER and press ▲/▼/◄/► to adjust horizontal or vertical distortion brought by the projection angle.
Corner Fit Press ENTER to enter the Corner Fit menu. See "Corner Fit menu" on page 40 for more details.
Position Press ENTER and press ▲/▼/◄/► to adjust the position of the projectored picture.
6. 2.4:1:Scales an image so that it is displayed in the center of the screen with a 2.4:1 aspect ratio. This is most suitable for widescreen cinemascope formats for movie theaters or images which already vary to
2.40 aspect, as it displays them without aspect alteration.
Phase
Press ◄/► to adjust Phase for the projectored picture.
H. Size
Press ◄/► to adjust H. Size for the projectored picture.
Digital Image Resizing Press ENTER to enter the Digital Image Resizing menu. See "Digital Image Resizing" on
page 40 for more details.
Native Resolution Press ENTER to enter the Native Resolution menu. See "Native Resolution" on page 41.
Overscan
Press ◄/► to hide edge of the projected image to damage the noise.
3D Press ENTER to enter the 3D menu. See "3D menu" on page 42 for more details.
Fast Mode
Press ◄/► to enable or disable Fast Mode.
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English

Corner Fit menu

• Top Left Press ENTER and press ▲/▼/◄/► to correct the top left corner.
• Top Right Press ENTER and press ▲/▼/◄/► to correct the top right corner.
• Bottom Left Press ENTER and press ▲/▼/◄/► to correct the bottom left corner.
• Bottom Right Press ENTER and press ▲/▼/◄/► to correct the bottom right corner.

Digital Image Resizing

Digital Zoom Press ENTER and press ◄/► to reduce the image to a desired size. Press AUTO to restore the picture to its original size.
Digital Shrink Press ENTER and press ◄/► to reduce the image to a desired size. Press AUTO to restore the picture to its original size.
Digital Image Shift Press ENTER and press ▲/▼/◄/► to shift the image. Press AUTO to restore the picture to its original position.
Blanking Press ENTER to enter the Blanking menu. See "Blanking menu" on page 41 for more details.
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Blanking menu

• Top
Press ◄/► to adjust the top blanking area on the projected picture.
• Bottom
Press ◄/► to adjust the bottom blanking area on the projected picture.
• Left
Press ◄/► to adjust the left blanking area on the projected picture.
• Right
Press ◄/► to adjust the right blanking area on the projected picture.
• Reset Press ENTER to set up all Blanking settings to default.
English

Native Resolution

• Display Resolution Select the native resolution of this projector between WUXGA and 1080P.
• Digital Lens Shift After the Digintal Lens Shift page displays, press ▲/
Note:
This function is not available in the following situations: Picture Moder
WUXGA
is
▼ to shift the projected image.
is 3D;
Native Resolution
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English

3D menu

3D Sync Mode
Press ◄/► to select the 3D sync mode. The options are DLP Link and VESA 3D.
3D Mode
Press ENTER to enter the 3D Mode menu. Press ▲/▼ to select the 3D format. The options are Auto, Top-Bottom, Frame Sequential, Frame Packing, Side-By-Side and Off.
3D Sync Invert
Press ◄/► to enable or disable 3D Sync Invert.
3D Sync Out Delay
Press ◄/► to adjust 3D sync out signal delay.
3D Sync Out Reference
Press ◄/► to select the 3D sync out behavior. The options are 3D VESA and Bypass to
another projector.
Save 3D Settings Press ENTER to enter the Save 3D Settings menu. Press ▲/▼ and ENTER to save the current 3D settings.
Apply 3D Settings Press ENTER to enter the Apply 3D Settings menu. Press ▲/▼ and ENTER to apply the saved 3D settings.

Fast Mode

Minimizing the response time (one frame) between the source input and the image output, this
mode will enhance the controlling experience.
Note:
When using Fast Mode:
In order to have minimized response time, Keystone, Aspect Ratio, 2D Keystone, Corner Fit, Digital Zoom, Digital Shrink, Digital Image Shift, Blanking, Overscan, Display Resolution should be reset to factory preset value.
Recommend timings are 1920x1200 60Hz/120Hz. See "Timing table" on page 70 for more details.
Note
:
Only LU960ST2 supports Fast Mode 1920 x 1200 @120Hz.
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Picture menu

Picture Mode
Press ◄/► to select a picture mode. The options are Bright / Presentation / sRGB / Simulator / Video / (3D)/(HDR10) / (HLG) / User 1 / User 2.
Bright mode: Maximizes the brightness of the projected image. This mode is suitable for
environments where extra-high brightness is required, such as using the projector in well lit rooms.
Presentation mode: Is designed for presentation. The brightness is emphasized in this
mode to match PC and notebook coloring.
sRGB mode: Maximizes the purity of RGB colors to provide true-to-life images regardless
of brightness setting. It is most suitable for viewing photos taken with an sRGB compatible
and properly calibrated camera, and for viewing PC graphic and drawing applications such
as AutoCAD.
Simulator: Optimized setting for multiple projector blending purpose.
Below batch setup will be executed
• Color table same as sRGB
• Dynamic Dimming turn Off
• Direct power on turn On
• Fast mode turn On
• Standby Mode turn to Normal standby
Disable digital correction include Aspect ratio, keystone, corner t, digital zoom/shrink and EDID switch to keep native resolution.
Please refer to content below, more settings.
Video: Is suitable for playing videos in an environment where there is ambient light. Dynamic color details are preserved by BenQ enhancement technology.
3D mode: Is appropriate for playing 3D images and 3D video clips. This mode is only available when 3D function is enabled and 3D content is detected.
English
Note:
Only LU960ST2 supports Simulator picture mode.
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English
HDR10 mode: Only available when detecting HDR10 content, other picture mode can’t be selected
HLG mode: Only available when detecting HLG content, other picture mode can’t be selected
User 1/User 2 mode: Recalls the settings customized based on the current available picture modes.
Reference Mode
Press ◄/► to select a reference mode. The options are Bright / Presentation / sRGB / Video.
Brightness
Press ◄/► to adjust the brightness of the projected
image. The higher the value, the brighter the image. And lower the setting, darker the image. Adjust this control so the black areas of the image appear just as black and that detail in the dark areas is visible.
Contrast
Press ◄/► to adjust the contrast of the projected
image. The higher the value, the greater the contrast. Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.
Color
Press ◄/► to adjust the color saturation.
Lower setting produces less saturated colors. If the setting is too high, colors on the image will be overpowering, which makes the image unrealistic.
Tint
Press ◄/► to adjust the tint of the projected image.
The higher the value, the more reddish the picture becomes. The lower the value, the more greenish the picture becomes.
Sharpness
Press ◄/► to adjust the display sharpness of the projected image.
The higher the value, the sharper the picture becomes. The lower the value, the softer the picture becomes.
Brilliant Color
Press ◄/► to adjust the brilliant color of the projected image.
This feature utilizes a new color-processing algorithm and system level enhancements to enable higher brightness while providing truer, more vibrant colors in picture. It enables a greater than 50% brightness increase in mid-tone images, which are common in video and natural scenes, so the projector reproduces images in realistic and true colors. If you prefer images with that quality, select a desired level. When 0 is selected, the Color Temperature function is not available.
Gamma Selection Gamma refers to the relationship between input source and picture brightness.
1.8/2.0/2.1/BenQ: Select these values according to your preference.
2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting
room or family room.
2.4: Best for viewing movies in a dark environment.
2.6: Best for viewing movies which are mostly composed of dark scenes.
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HDR Brightness
Press ◄/► to adjust the HDR brightness.
Color Temperature
Press ◄/► to adjust the color temperature. The options are Cool, Normal and Warm.
Cool: makes the image appear bluish white.
Normal: Maintains normal colorings for white.
Warm: Makes images appear reddish white.
Color Temperature Fine Tuning Press ENTER to enter the Color Temperature Fine Tuning menu. See "Color
Temperature Fine Tuning menu" on page 45 for more details.
3D Color Management Press ENTER to enter the 3D Color Management menu. See "3D Color Management
menu" on page 46 for more details.
Reset Picture Settings Press ENTER to enter the Reset Picture Settings menu. Press ▲/▼ and press ENTER to set to the default value.
Current: Returns current picture mode to the factory preset settings.
All: Returns all settings, except User 1/User 2 in the Picture menu to the factory preset
settings.
English

Color Temperature Fine Tuning menu

R Gain
Press ◄/► to adjust the Red Gain.
G Gain
Press ◄/► to adjust the Green Gain.
B Gain
Press ◄/► to adjust the Blue Gain.
R Offset
Press ◄/► to adjust the Red Offset.
G Offset
Press ◄/► to adjust the Green Offset.
B Offset
Press ◄/► to adjust the Blue Offset.
To set a preferred color temperature:
1. Highlight Color Temperature and select Warm, Normal or Cool by pressing ◄/► on the projector or remote control.
2. Press ▼ to highlight Color Temperature Fine Tuning and press ENTER. The Color Temperature Fine Tuning page appears.
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English
3. Press ▲/▼ to highlight the item you want to change and adjust the values by pressing ◄/►.
R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue.
R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green, and Blue.
4. Press MENU to exit and save the settings.

3D Color Management menu

Primary Color Press ENTER to enter the Primary Color menu. Press ▲/▼ to select the primary color. The options are R, G, B, C, M, Y, and W.
• When Primary Color select R, G, B, C, M and Y, Adjusting Hue, Saturation and Gain.
Hue
Press ENTER to enter the Hue menu. Press ▲/▼/◄/► to adjust settings.
Saturation
Press ENTER to enter the Saturation menu. Press ▲/▼/◄/► to adjust settings.
Gain
Press ENTER to enter the Gain menu. Press ▲/▼/◄/►to adjust settings.
• When Primary Color Select White, Adjusting Red Gain/Green Gain/Blue Gain.
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3D Color Management
In most installation situations, color management will not be necessary, such as in classroom, meeting room, or lounge room situations where lights remain on, or
RED
Yellow
GREEN
where building external windows allow daylight into the room.
White
Only in permanent installations with controlled lighting levels such as boardrooms, lecture theaters,
CyanMagenta
or home theaters, should color management be
considered. Color management provides ne color
control adjustment to allow for more accurate color
BLUE
reproduction, should you require it.
Proper color management can only be achieved under
controlled and reproducible viewing conditions. You
will need to use a colorimeter (color light meter), and provide a set of suitable source images
to measure color reproduction. These tools are not provided with the projector, however, your projector supplier should be able to provide you with suitable guidance, or even an experienced professional installer.
The Color Management provides seven sets (RGBCMYW) of colors to be adjusted. When
you select each color, you can independently adjust its range and saturation according to your preference. If you have purchased a test disc which contains various color test patterns and can be used to test the color presentation on monitors, TVs, projectors, etc. You can project any image from the disc on the screen and enter the 3D Color Management menu to make adjustments. To adjust the settings:
1. Go to the Picture menu and highlight 3D Color Management.
2. Press ENTER and the 3D Color Management page displays.
3. Highlight Primary color and press ◄/► to select a color from among Red, Green, Blue,
Cyan, Magenta, Yellow.
4. Press ▼ to highlight Hue and press ◄/► to select its range. Increase in the range will
include colors consisted of more proportions of its two adjacent colors.
Please refer to the illustration to the right for how the colors relate to each other.
For example, if you select Red and set its range at 0, only pure red in the projected picture will be selected. Increasing its range will include red close to yellow and red close to magenta.
5. Press ▼ to highlight Saturation and adjust its values to your preference by press ◄/►.
Every adjustment made will reect to the image immediately.
For example, if you select Red and set its value at 0, only the saturation of pure red will be affected.
6. Adjusting the RGB Gain to get an accurate white point. For example, if you want to
correct a reddish white, you can decrease the R gain value. .
English
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English

Source menu

Quick Auto Search
Press ◄/► to enable or disable search the input source automatically.
HDR
Press ◄/► to select a suitable HDR setting. The options are Auto, SDR, HDR 10 and HLG.
HDMI Format
Press ◄/► to selects a suitable color format to to optimize display quality. The options are
Auto, RGB Limited, RGB Full, YUV Limited and YUV Full.
Auto: Automatically selects a suitable color space and gray level for the incoming HDMI
signal.
RGB Limited: Utilizes the Limited range RGB 16-235.
RGB Full: Utilizes the Full range RGB 0-255.
YUV Limited: Utilizes the Limited range YUV 16-235.
YUV Full: Utilizes the Full range YUV 0-255.
HDMI EDID
Press ENTER to enter the HDMI EDID menu. Press ▲/▼ and press ENTER to select the HDMI. Press ◄/► to set to the default value.
Enhance: Enhanced mode can switch to HDMI 2.0 EDID.
Standard: Standard mode can switch to HDMI 1.4 EDID.
HDMI Equalizer
Press ENTER to enter the HDMI Equalizer menu. Press ▲/▼ and press ENTER to select the HDMI. Press ◄/► to set to the default value.
Auto Sync
Press ◄/► to enable or disable auto sync function.
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System Setup : Basic menu

Language
Press ENTER to enter the Language menu. Press ▲/▼/◄/► to select the language of OSD menu.
English
Projector Installation
Press ◄/► to select the projector installation. The options are Front Table, Rear Table, Rear
Celling and Front Ceiling.
Menu Settings Press ENTER to enter the Menu Settings menu. See "Menu Settings menu" on page 50 for more details.
Operation Settings Press ENTER to enter the Operation Settings menu. See "Operation Settings menu" on
page 50 for more details.
Remote Receiver
Press ◄/► to select the remote receiver. The options are Off, Front, Top and Front+Top
Panel Key Lock
Press ◄/► to enable or disable all panel key functions except POWER on the projector.
Background Color
Press ◄/► to select the background color when no input signal. The options are BenQ, Black, Blue and Purple.
Splash Screen
Press ◄/► to select the start up patern when the projector turns on. The options are BenQ,
Black and Blue.
Rear Light To enable or disable Rear LED light for Illumination on terminals.
Projector ID Setting To use the Left and Right keys to enable or disable the projector ID.
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English

Menu Settings menu

Menu Display Time
Press ◄/► to select the menu display time period. The options are 5 sec, 10 sec, 20 sec, 30
sec and Always.
Menu Position
Press ◄/► to select the menu display position. The options are Center, Top-Left, Top-Right,
Bottom-Right and Bottom-Left.
Reminder Message
Press ◄/► to enable or disable reminder message displays.

Operation Settings menu

Direct Power On
Press ◄/► to enable or disable automatically turning on the projector when the AC power is
connected.
Signal Power On
Press ◄/► to enable or disable automatically turning on the projector when an input signal is
detected.
Auto Power Off
Press ◄/► to enable or disable automatically turning off the projector when there is no input
signal.
Blank Timer
Press ◄/► to set the length of time the image is blanked. The options are Disable, 5 mins, 10
mins, 15 mins, 20 mins, 25 mins and 30 mins.
Sleep Timer
Press ◄/► to set the length of time before the projector is turned off. The options are
Disable, 30 mins, 1 hr, 2 hrs, 3 hrs, 4 hrs, 8 hrs and 12 hrs.
Filter Settings Press ENTER to enter the Filter Settings menu. See "Filter Settings menu" on page 51 for more details.
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Filter Settings menu
Filter Timer
Press ◄/► to enable or disable lter timer.
Reset Filter Timer
Press ENTER to reset the lter timer when the lter is replaced.
Filter Usage Time
Displays the cureent number of hours the lter has been used.
English
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System Setup : Advanced menu

High Altitude Mode
Press ◄/► to enable or disable High Altitude Mode. Enable this function when the operating
altitude is higher than 1500m or the ambient temperature is over 40°C.
Dynamic Dimming
Press ◄/► to enable or disable dynamic dimming function. Enable the function to automatically
reduces the screen's brightness level when the displayed image contains a high proportion of bright areas. When 3D Sync Mode is
Audio Settings Press ENTER to enter the Audio Settings menu. See "Audio Settings menu" on page 54 for more details.
Light Settings Press ENTER to enter the Light Settings menu. See "Light Settings menu" on page 55 for more details.
Security Settings Press ENTER to enter the Security Settings menu. See "Security Settings menu" on
page 55 for more details.
HD Ba seT
Press ◄/► to enable or disable the HDBaseT.
Note:
• Turn on HDBaseT mode will disable internal LAN and RS232 control and switch to Normal power standby mode automatically.
DLP Link
, the Dynamic Dimming function is not available.
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HDbaseT control function table
English
Control
Side
Projector
HDBaseT TX Box
Standby Mode
Function
Front-IR
(Wireless)
Rear-IR
(Wireless)
RS-232 O O O
RJ45/LAN X O O
Wired Remote O O O
HDBT-IR
(Wireless)
RS-232 X X O
RJ45/LAN X X O
Wired Remote X X X
Eco
(< 0. 5W )
O O
O O
X X O
Network
(<2W)
Normal
(>2W)
O (Can disable
by OSD)
O (Can disable
by OSD)
Remark
User can connect wired remote at HDBaseT TX side to get the wired function.
O: Enable X: Disable
Baud Rate
Press ◄/► to select RS-232 baud rate. The rate is xed at 9600 for HDBaseT mode. The
baud-rate option is only available when a 9-pin RS-232 connector is in use.
Test Pattern
Press ◄/► to select the test pattern. The options are Off, Grid, White, Red, Green, Blue,
Black, RGB Ramps, Color Bar, Step Bars, CheckBoard, Horizental Lines, Vertical Lines, Diagonal Lines, Horizontal Ramp and Vertical Ramps.
Image Memory To enable users to save and apply a set of image settings customized for regularly used circumstance by source and timing
12V Trigger
Press ◄/► to enable or disable 12V trigger function.
Standby Settings Press ENTER to enter the Standby Settings menu. See "Standby Settings menu" on
page 56 for more details.
Network Settings Press ENTER to enter the Network Settings menu. See "Network Settings menu" on
page 56 for more details.
Reset All Settings Press ENTER to reset all settings to default value.
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English

Audio Settings menu

Mute
Press ◄/► to enable or disable the mute function.
• Using the remote control
Press MUTE to temporarily turn off the sound. While the sound is off, the screen will display in the upper right corner of the screen. To restore the sound, press MUTE again.
• Using the OSD menu
1. Press MENU and then press ◄/► until the System Setup: Advanced menu is
highlighted.
2. Press ▼ to highlight Audio Settings and press ENTER. The Audio Settings page displays.
3. Highlight Mute and press ◄/► to select On.
4. To restore the sound, repeat steps 1-3 and press ◄/► to select Off.
Volume
Press ◄/► to adjust the volume of the projector.
• Using the remote control
Press VOLUME+/VOLUME- to select a desired sound level.
• Using the OSD menu
1. Press MENU and then press ◄/► until the System Setup: Advanced menu is
highlighted.
2. Press ▼ to highlight Audio Settings and press ENTER. The Audio Settings page displays.
3. Press ▼ to highlight Volume and press ◄/► to select a desired sound level.
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Light Settings menu

Light Mode
Press ◄/► to select the light mode. The options are Normal, Economic, Dimming and
Custom.
Custom Brightness
Press ◄/► to adjust the brightness of the projector.
Constant Brightness
Press ◄/► to enable or disable the function to maintain the brightness at similar level.
Light Usage Time Press ENTER to enter the Light Source Information menu.
English

Security Settings menu

Change Password Press ENTER to change the password.
Change Security Settings Press ENTER to change the security settings.
Power On Lock
Press ◄/► to enable or disable the power on lock function. If the function is enabled, you
must enter the password every time the projector is turned on.
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English

Standby Settings menu

Standby Mode
Press ◄/► to select the standby mode. The options are Eco, Network and Normal.
Auto Disable Network Standby Mode
Press ◄/► to enable or disable the auto switch from network standby mode to non-network
standby mode after a period of time.
Audio Pass Through
Press ◄/► to enable the audio line-out function when the projector is in standby mode. The
options are Audio In, HDMI 1, HDMI 2 and Off.

Network Settings menu

Wired LAN
Press ENTER to enter the Wired LAN menu to setup the IP address, subnet mask, default gatway, DNS server and DHCP.
AMX Device Discovery
Press ◄/► to enable or disable the AMX device discovery function. When the function is
enabled, the projector can be detected by an AMX controller.
Mac Address Displays the cureent MAC address of the projector.
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Information menu

Native Resolution Displays the native resolution of the model.
English
Detected Resolution Displays the detected timing.
Source Displays the current signal source.
Picture Mode Displays the current picture mode.
Light Mode Displays the current light mode.
HD Ba seT Displays the current HDBaseT status.
3D Format Displays the current 3D mode. Only available when 3D Mode is enabled.
Color System Displays the input system format.
Light Usage Time Displays the number of hours the light has been used.
Filter Usage Time
Displays the number of hours the lter has been used.
Projector ID Displays the current projector ID.
Firmware Version
Displays the rmware version of your projector.
Service Code Displays the serial number of your projector.
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English

Menu structure

Main menu Sub-menu Options
Display Wall Color Off / Light Yellow / Pink / Light
Green / Blue / Blackboard
Aspect Ratio Auto / Real / 4 : 3 / 16 : 9 /
16 : 10 / 2.4 : 1
2D Keystone H: -30~0~30 / V: -30~0~30
Corner Fit Top Left / Top Right / Bottom
Left / Bottom Right
Position H: -5~0~5 / V: -5~0~5
Phase 0~AUTO ~31
H.size -15~0 ~15
Digital Image Resizing Digital Zoom PC:1.0X~2.0X
Video : 1.0 ~1.8X
Digital Shrink 0. 8X~1.0X
Digital Image Shift Digital Image Shift
Blanking Top/ Bottom / Left / Right /
Reset
Native Resolution Display Resolution WUXGA / 1080P
Digital Lens Shift
Overscan Composite / S-Video : 0- 3
others : 0-3
3D 3D Sync Mode DLP Link / VESA 3D
3D Mode Auto / Frame Sequential/
Frame Packing / Top-Bottom/
Side-By-Side / Off
3D Sync Invert Disable / Invert
3D Sync Out Delay 0~359
3D Sync Out Reference 3D VESA / Bypass
Save 3D Settings 3D Settings 1 / 3D Settings 2 /
3D Settings 3
Apply 3D Settings 3D Settings 1 / 3D Settings 2 /
3D Settings 3 / Off
Fast Mode On / Off
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Main menu Sub-menu Options
Picture Picture Mode Bright / Presentation / sRGB
/ Simulator / Video / (3D) / (HDR10) / (HLG) / User 1 /
User 2
Reference Mode Bright / Presentation / sRGB /
Video / (3D) / (HDR10) / (HLG)
Brightness 0 ~50 ~100
Contrast -50~0~50
Color -50~0~50
Tint -50~0~50
Sharpness 0~15~31
Brilliant Color 0~10
Gamma Selection 1.8 / 2.0 / 2.1 / 2.2 / 2.3 / 2.4 /
2.6 / BenQ
HDR Brightness -2/ -1 / 0 / 1 / 2
Color Temperature Cool / Normal / Warm
Color Temperature Fine Tuning
3D Color Management
Reset Picture Settings Current / All / Cancel
Source Quick Auto Search On / Off
HDR Auto / SDR / HDR 10 / HLG
HDMI Format Auto / RGB Limited / RGB Full /
HDMI EDID Enhanced/ Standard
HDMI Equalizer HDMI-1 Auto / Lower / Low / Middle /
Auto Sync On / Off
Primary Color (R / G / B / C / M / Y)
Primary Color (W) Red Gain / Green Gain / Blue
HDMI-2 Auto / Lower / Low / Middle /
R Gain / G Gain / B Gain / R Offset / G Offset / B Offset
HUE / Saturation / Gain
Gain
YUV Limited / YUV Full
High / Higher
High / Higher
English
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English
Main menu Sub-menu Options
System Setup: Basic Language
Projector Installation Front Table / Rear Table / Rear
Celling / Front Ceiling
Menu Settings Menu Display Time 5 sec / 10 sec / 20 sec / 30 sec/
Always
Menu Position Center / Top-Left / Top-Right /
Bottom-Right / Bottom-Left
Reminder Message On / Off
Operation Settings Direct Power On On / Off
Signal Power On Computer: On / Off
HDMI-1: On / Off
Auto Power Off Disable / 3 mins / 10 mins /
15 mins / 20 mins / 25 mins / 30 mins
Blank Timer Disable / 5 min / 10 min / 15
min / 20 min / 25 min / 30 min
Sleep Timer Disable / 30 min / 1 hr / 2 hr / 3
hr / 4 hr / 8 hr / 12 hr
Filter Settings Filter Timer: On / Off
Reset Filter Timer: Reset / Cancel Filter Usage Time
Remote Receiver Off/ Front+Top/ Front/ Top
Panel Key Lock On / Off
Background Color BenQ / Black / Blue / Purple /
Gray
Splash Screen BenQ / Black / Blue
Rear Light On / Off
Projector ID Setting Off / 01 / 02 / … / 99
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Main menu Sub-menu Options
System Setup: High Altitude Mode On / Off
Advanced Dynamic Dimming On / Off
Audio Settings Mute On / Off
Volume
Light Settings Light Mode Normal / Economic / Dimming /
Custom
Custom Brightness 25%-100%
Constant Brightness On / Off
Light Usage Time Light Usage Time / Normal
Mode / ECO Mode / Dimming Mode / Custom Mode
Security Settings Change Password
Change Security Settings
Power On Lock On / Off
HDB aseT On / Off
Baud Rate 2400 / 4800 / 9600 / 14400 /
19200 / 38400 / 57600 / 115200
Test Pattern Off / Grid / White / Red /
Green / Blue / Black / RGB Ramps / Color Bar / Step Bars / CheckBoard / Horizontal Lines / Vertical Lines / Diagonal Lines / Horizontal Ramp / Vertical Ramps
Image Memory Save Image Memory Memory-1 / Memory-2 /
Memory-3 / Memory-4 / Memory-5
Apply Image Memory Memory-1 / Memory-2 /
Memory-3 / Memory-4 / Memory-5
12V Trigger On / Off
Standby Settings Standby Mode Eco/ Network / Normal
Auto Disable Network Standby Mode
Audio Pass Through Off / Audio In / HDMI 1/ HDMI 2 /
Network Settings Wired LAN Status
AMX Device Discovery On / Off
Mac Address
Reset All Settings Reset / Cancel
Never / 20 min / 1 hr / 3 hr / 6 hr
DISPLAY PORT / HDBaseT
DHCP
IP Address
Subnet Mask
Default Gateway
DNS Server
Apply
English
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English
Main menu Sub-menu Options
Information Current System Status Native Resolution WUXGA 1920x1200
108 0p 1920x10 80
Detected Resolution
Source
Picture Mode
Light Mode
HDB aseT Connect / Disconnect
3D Format
Color System
Light Usage Time
Filter Usage Time Appears when Filter Timer On
Projector ID
Firmware Version
Service Code SN
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Maintenance

Before maintaining the projector

• Make sure to turn off the power before maintaining the projector.
• When switching off the projector, make sure to follow the procedures in "Switch off the
projector" on page 36.

Care of the projector

Your projector needs little maintenance. The only thing you need to do on a regular basis is to keep the lens clean. Never remove any parts of the projector. Contact your dealer if other parts need replacing.

Clean the lens front surface

Clean the lens whenever you notice dirt or dust on the surface.
• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the lens surface.
English
Caution:
Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with rubber or vinyl materials may result in damage to the projector surface and cabinet material.

Clean the projector case

Before you clean the case, turn the projector off using the proper shutdown procedure as described in "Switch off the projector" on page 36 and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then wipe the case.
Caution:
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
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English

LED indicator

LED Usage

LED Name Detailed Description
Power LED
Temperature Status LED
Display the power on/off sequence status
Orange : Power Off (Green + Red) Green : Power On
Blink : Warming up/Shutting Down & Cooling / Error Code
Display the Thermal status (Fan Fail, Over
Temperature, etc.)
Red : Thermal Over Temperature Blink : Error Code
Lamp Status LED

System message

Power Te mp Light Status & Description
Orange - - Stand-by
Green
Flashing
Green - - Normal operation
Orange Flashing
Red
Flashing
Green - Red CW start fail
Green -
Display the Lamp status (Lamp fail, Lamp spoil etc.)
Red : Lamp Fail Blink : Error Code
- - Powering up
- - Normal power-down cooling
Red
Flashing
Red
Flashing
Red
Flashing
Download
Phosphor Wheel start fail
Orange - Red Case open
Orange -
Orange
64
Green
Flashing
Red
Flashing
- Thermal break sensor error
Filter replace warning
Page 65

Burn-In Messages

Power Te mp Light Status & Description
Green - - Burn-in ON
Green Green Green Burn-in OFF

Lamp Error Messages

Power Te mp Light Status & Description
- - Red Lamp1 error in normal operation
English
- -

Thermal Error Messages

Power Te mp Light Status & Description
Red Red -
Red
Red Green -
Red
Red
Flashing
Red
Flashing
Red
Flashing
Red
Flashing
Green
Flashing
Red
Red
Flashing
Green -
Red
Flashing
-
-
-
-
Lamp is not lit up
Fan 1 error (the actual fan speed is outside the desired
speed)
Fan 2 error (the actual fan speed is outside the desired
speed)
Fan 3 error(the actual fan speed is outside the desired
speed)eed)
Fan 4 error (the actual fan speed is outside the desired
speed)
Fan 5 error (the actual fan speed is outside the desired
speed)
Fan 6 error (the actual fan speed is outside the desired
speed)
Fan 7 error (the actual fan speed is outside the desired
speed)
Green Red - Temperature 1 error (over limited temperature)
Green
Green Green - Thermal Sensor 1 short error
Green
Green
Flashing
Green
Flashing
Green
Flashing
Green
Flashing
Green Red Red Temperature 3 error (over limited temperature)
Red
Flashing
Green
Flashing
Red - Temperature 2 error (over limited temperature)
Red
Flashing
Green - Thermal Sensor 2 short error
Green
Flashing
- Thermal Sensor 1 open error
- Thermal IC #1 I2C Connection error
- Thermal Sensor 2 open error
- Thermal IC #2 I2C Connection error
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English
Power Te mp Light Status & Description
Green Red
Green Red Green Thermal Sensor 3 short error
Green Red
Green
Green
Green
Green
Red
Flashing
Red
Flashing
Red
Flashing
Red
Flashing
Red
Flashing
Green
Flashing
Red Temperature 4 error (over limited temperature)
Red
Flashing
Green Thermal Sensor 4short error
Green
Flashing
Thermal Sensor 3 open error
Thermal IC #3 I2C Connection error
Thermal Sensor 4 open error
Thermal IC #4 I2C Connection error
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Troubleshooting

Troubleshooting

The projector does not turn on.

Cause Remedy
English
There is no power from the power cable.
Attempting to turn the projector on again during the cooling process.
Plug the power cord into the AC inlet on the projector, and
plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on.
Wait until the cooling down process has completed.

No picture.

Cause Remedy
The video source is not turned on or connected correctly.
The projector is not correctly connected to the input signal device.
The input signal has not been correctly selected.
Turn the video source on and check that the signal cable is connected correctly.
Check the connection.
Select the correct input signal with the SOURCE key on the projector or remote control.

Blurred image.

Cause Remedy
The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned properly.
Adjust the projection angle and direction as well as the height of the unit if necessary.

Remote control does not work.

Cause Remedy
The battery is out of power. Replace the battery with new one.
There is an obstacle between the remote control and the projector.
You are too far away from the projector. Stand within 7 meters (23 feet) of the projector.
Remove the obstacle.

The password is incorrect.

Cause Remedy
You do not remember the password. 1. Press and hold AUTO on the projector or remote control for 3
seconds. The projector will display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.
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English
Specications
Specications
Optical
Resolution
LU960ST / LU960 / LU960ST2
1920 x 1200
Display system
Single-chip DLP™ system
Light source
Laser diodes
Electrical
Power supply
AC100 -240V
50/60 Hz (Automatic)
7.0A
Power consumption
450W (Max); < 0.5W (Standby)
Mechanical
Weight
12 K g±500g
Dimension
479.6 x 402 x 182.8 mm
Output terminals
Speaker
10 watt x 1 (RMS)
Audio signal output
PC audio jack x 1
Monitor Out
D-Sub 15-pin (female) x1
USB
TYPE-A (5V/1.5A)
HDMI OUT x 1 3D SYNC OUT x 1
Control
USB
Mini USB x1 (for service)
RS-232 serial control
9 pin x 1 (In)
IR receiver x 1 12V TRIGGER
12VDC (Max. 0.2 A) x 1
LAN control
RJ45 x 1 (10/100Mbps)
Wired Remote
PC audio jack x 1
Input terminals
Computer input
Digital input
15-pin VGA port x 1
Video signal input
COMPONENT
Share 15 pin VGA port
SD/HDTV signal input
Digital - HDMI x 1
HDMI 2 x 1
RJ45 x1 (HDBaseT)
Audio signal input
Audio in
PC audio jack x 1
Environmental Requirements
Operating temperature
0°C–40°C at sea level (>35°C, power force to
80%)
Operating relative humidity
10%–90% (without condensation)
Operating altitude
0–1499 m at 0°C–35°C 1500–3000 m at 0°C–30°C (with High Altitude
Mode on and power force to 85%)
Storage temperature
-20°C–60°C
Storage humidity
10%–90% RH (without condensation)
Note:
All specications are subject to change without notice.
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Dimensions

English
Unit: mm

Attaching for ceiling mount

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English

Appendix

Timing table

Support video timing for HDMI input

V-
Timing ResolutionH-frequency
(kHz)
480i
480p 720 x 480 31.47 59.94 27
576i
576p 720 x 576 31. 2 5 50 27
720/50p 1280 x 720 37. 5 50 74.25
720/60p 1280 x 720 45 60 74.25
108 0/24P 1920 x 1080 27 24 74.25
108 0/25P 1920 x 1080 28.13 25 74.25
1080/30P 1920 x 1080 33.75 30 74.25
108 0/50i 1920 x 1080 28 .13 50 74.25
108 0/60i 1920 x 1080 33.75 60 74.25
1080/50P 1920 x 1080 56.25 50 148 . 5
720(1440) x
480
720(1440) x
576
15.73 59.94 27
15.63 50 27
frequency
(Hz)
Dot Clock
Frequency
(MHz)
3D Frame
Sequential
3D frame
packing
3D
over-
under
3D
side-
by-side
1080/60P 1920 x 1080 67. 5 60 148. 5
2160/24P 3840 x 2160 54 24 297
2160/25P 3840 x 2160 56.25 25 297
2160 /30 P 3840 x 2160 67.5 30 297
2160 /50P 3840 x 2160 112 . 5 50 594
2160/60P 3840 x 2160 135 60 594
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Support PC timing for HDMI input

English
Resolution Mode
VGA _60 59.94 31.469 2 5.175
VGA _72 72.809 37.8 61 31.5
640 x 480
720 x 400 720x400_70 70.087 31.4 69 28.3221
800 x 600
VGA _75 75 37. 5 31.5
VGA _85 85.008 43.269 36
VGA _120* * 119. 518 61.91 52.5
SVGA_60 60.317 37. 87 9 40
SVGA_72 72.188 48.077 50
SVGA_75 75 46.875 49.5
SVGA_85 85.061 53.674 56.25
SVGA _120
(Reduce Blanking)
XGA _60 60.004 48.363 65
XGA _70 70.069 56.476 75
Refresh rate
(Hz)
119. 8 54 77.425 83
H-frequency
(kHz)
Clock
(MHz)
3D Frame
Sequential
3D
over-
under
3D
side-
by-side
1024 x 768
1152 x 864 1152 x 864_75 75 67. 5 108
1024x576
1024x600
128 0x7 20 1280 x 720_60 60 45 74.25
1280 x 768 1280 x 768_60 59.87 47.7 76 79.5
1280 x 800
1280 x 1024
XGA _75 75.029 60.023 78.75
XGA _85 84.997 68.667 94.5
XGA _120
(Reduce Blanking)
BenQ Notebook
Timing
BenQ Notebook
Timing
WXGA _60 59.81 49.702 83.5
WXGA _75 74.934 62.795 106.5
WXGA _85 84.88 71. 554 122. 5
WXGA _120
(Reduce Blanking)
SXGA_60 60.02 63.981 108
SXGA_75 75.025 79.976 135
119. 98 9 97.551 115 . 5
60 35.82 46.996
64.995 41.467 51.419
119. 90 9 101.563 146 . 25
SXGA_85 85.024 91.14 6 157. 5
1280 x 960_60 60 60 108
1280 x 960
1280 x 960_85 85.002 85.938 148 . 5
1360 x 768 1360 x 768_60 60.015 47.712 85.5
1440 x 900 WXGA+_60 59.887 55.935 106.5
1400X1050 SXGA+_60 59.978 6 5 .317 121.75
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English
Resolution Mode
Refresh rate
(Hz)
H-frequency
(kHz)
Clock
(MHz)
3D Frame
Sequential
3D
over-
under
3D
side-
by-side
1600x1200 UXGA 60 75 162
1680x10 50 1680x1050_60 59.954 65.29 146.25
640x480
@67Hz
832x624
@75Hz
1024x768
@75Hz
115 2 x 8 7 0
@75Hz
1920 x1080
@60HZ
1920 x12 0 0
@60HZ
"1920x108 0
@120Hz"
"1920x1200
@120Hz"
MAC13 66.667 35 30.24
MAC16 74.546 49.722 57. 28
MAC19 75.02 60. 241 80
MAC21 75.06 68.68 10 0
1920X1080_60
(Reduce Blanking)
1920X1200_60
(Reduce Blanking)
1920X1080_120 120 135 297
1920X1200_120
(Reduce Blanking)
60 67. 5 148.5
59.95 74.038 154
119. 90 9 152 .404 317
3840x2160
3840x2160
3840x2160 3840X2160_30 30 67. 5 297
3840x2160 3840X2160_60 60 135 594
3840X2160_30
(Reduce Blanking)
3840X2160_60
(Reduce Blanking)
29.97 65.66 257. 4 04
59.94 133.187 522.092
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Support PC timing for PC input

English
Resolution Mode
720 x 400 720x400_70 70.087 31.469 28 .3221
VGA _60 59.94 31.469 2 5 .175
640 x 480
800 x 600
VGA _72 72.809 37.8 61 31.5
VGA _75 75 37.5 31. 5
VGA _85 85.008 43.269 36
SVGA_56 56.25 35.156 36
SVGA_60 6 0.317 37. 87 9 40
SVGA_72 72 .18 8 48.077 50
SVGA_75 75 46.875 49.5
SVGA_85 85.061 53.674 56.25
SVGA _120
(Reduce Blanking)
XGA _60 60.004 48.363 65
XGA _70 70.069 56.476 75
Refresh rate
(Hz)
119. 8 54 7 7.4 2 5 83
H-frequency
(kHz)
Clock
(MHz)
3D Frame
Sequential
3D
over-
under
3D
side-
by-side
1024 x 768
1152 x 864 1152 x 864_75 75 67.5 108
1024 x 576 BenQ NB Timing 60 35.82 46.966
1024 x 600 BenQ NB Timing 64.995 41.467 51.419
128 0x7 20 1280 x 720_60 60 45 74.25
1280 x 768 1280 x 768_60 59.87 47.7 76 79.5
1280 x 800
1280 x 1024
1280 x 960
XGA _75 75.029 60.023 78.75
XGA _85 84.997 68.667 94.5
XGA _120
(Reduce Blanking)
WXGA _60 59.81 49.702 83.5
WXGA _75 74.934 62.795 106. 5
WXGA _85 84.88 71.554 12 2 .5
WXGA _120 119.9 0 9 101.563 146.25
SXGA_60 60.02 63.981 108
SXGA_75 75.025 79.976 135
SXGA_85 85.024 91.146 157. 5
1280 x 960_60 60 60 108
1280 x 960_85 85.002 85.938 148. 5
119. 98 9 97. 551 115 . 5
1360 x 768 1360 x 768_60 60.015 47.712 85.5
1440 x 900 WXGA+_ 60 59.887 55.935 106.5
1400X1050 SXGA+_60 59.978 65. 317 121. 75
1600x1200 UXGA 60 75 162
1680 x 1050 1680x1050_60 59.954 65.29 146. 25
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English
Resolution Mode
Refresh rate
(Hz)
H-frequency
(kHz)
Clock
(MHz)
3D Frame
Sequential
3D
over-
under
3D
side-
by-side
640x480
@67Hz
832x624
@75Hz
1024x768
@75Hz
115 2 x 8 7 0
@75Hz
1920 x1080
@60HZ
1920 x12 0 0
@60HZ
MAC13 66.667 35 30.24
MAC16 74.546 49.722 57.2 8
MAC19 74.93 60.241 80
MAC21 75.06 68.68 100
1920X1080_60 60 67. 5 148.5
1920X1200_60 59.95 74.038 154
Note:
There timing showing depend the EDID le and VGA graphic card limitation. It is possible that user cannot choose the above timings on VGA display card.
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True 3D Video Compatibility table

1280 X 720P @ 50Hz Top - and - Bottom
1280 X 720P @ 60Hz Top - and - Bottom
1280 X 720P @ 50Hz Frame packing
HDMI 1.4a 3D
Input
1280 X 720P @ 60Hz Frame packing
1920 X 1080i @50 Hz Side- by-Side (Half)
1920 X 1080i @60 Hz Side- by-Side (Half)
1920 X 1080P @24 Hz Top - and – Bottom
English
Input timing
Input
1920 X 1080P @24 Hz Frame packing
Resolutions
1920 x 1080i @ 50Hz
1920 x1080i @ 60Hz
Side-by-Side(Half) SBS mode is on
1280 x 720P @50Hz
1280 x 720P @60Hz
HDMI 1.3
1920 x 1080i @ 50Hz
1920 x1080i @ 60Hz
Top-and-Bottom TAB mode is on
1280 x 720P @50Hz
1280 x 720P @60Hz
480i HQFS
*When testing 3D, please conrm that the glasses must support up to 144Hz

Support HDMI-1 / HDMI-2 timing for HDBaseT input

RGB YCbCr420 YCbCr422 YCbCr444
3D format is Frame sequential
Timing
Name
VHz
3840p 23.98
3840p 24
3840p 25
3840p 29.97
3840p 30
3840p 50
3840p 59.9
3840p 60
Limit range Full range Limit range
8
10
12
8
10
12
Bit
Bit
Bit
Bit
Bit
Bit8 Bit
10
Bit
12
Bit8 Bit
10
Bit
12
Bit
Bit
8
10
Bit
12
Bit
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English

RS232 command control

Function Ty pe Operation ASCII
Power Write Power On <CR>*pow=on#<CR>
Write Power off <CR>*pow=off#<CR>
Read Power Status <CR>*pow=?#<CR>
Source Selection
Audio Control
Audio Source Select
Write COMPUTER/YPbPr <CR>*sour=RGB#<CR>
Write HDMI(MHL) <CR>*sour=hdmi#<CR>
Write HDMI 2(MHL2) <CR>*sour=hdmi2#<CR>
Write HDB aseT <CR>*sour=hdbaset#<CR>
Write DisplayPort <CR>*sour=dp#<CR>
Read Current source <CR>*sour=?#<CR>
Write Mute On <CR>*mute=on#<CR>
Write Mute Off <CR>*mute=off#<CR>
Read Mute Status <CR>*mute=?#<CR>
Write Volume + <CR>*vol=+#<CR>
Write Volume - <CR>*vol=-#<CR>
Write Volume level for customer <CR>*vol=value#<CR>
Read Volume Status <CR>*vol=?#<CR>
Write Audio pass Through off <CR>*audiosour=off#<CR>
Write Audio-Computer1 <CR>*audiosour=RGB#<CR>
Write Audio-HDMI <CR>*audiosour=hdmi#<CR>
Write Audio-HDMI2 <CR>*audiosour=hdmi2#<CR>
Write DisplayPort <CR>*audiosour=dp#<CR>
Write HDB aseT <CR>*audiosour=hdbaset#<CR>
Read Audio pass Status <CR>*audiosour=?#<CR>
Picture Mode Write Presentation <CR>*appmod=preset#<CR>
Write sRGB <CR>*appmod=srgb#<CR>
Write Bright <CR>*appmod=bright#<CR>
Write Simulator <CR>*appmod=simulator#<CR>
Write User1 <CR>*appmod=user1#<CR>
Write User2 <CR>*appmod=user2#<CR>
Write 3D <CR>*appmod=threed#<CR>
Write HDR10 <CR>*appmod=hdr<CR>
Write HLG <CR>*appmod=hlg<CR>
Write Video <CR>*appmod=video<CR>
Read Picture Mode <CR>*appmod=?#<CR>
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Function Ty pe Operation ASCII
English
Picture
Setting
Write Contrast + <CR>*con=+#<CR>
Write Contrast - <CR>*con=-#<CR>
Write Set Contrast value <CR>*con=value#<CR>
Read Contrast value <CR>*con=?#<CR>
Write Brightness + <CR>*bri=+#<CR>
Write Brightness - <CR>*bri=-#<CR>
Write Set Brightness value <CR>*bri=value#<CR>
Read Brightness value <CR>*bri=?#<CR>
Write Color + <CR>*color=+#<CR>
Write Color - <CR>*color=-#<CR>
Write Set Color value <CR>*color=value#<CR>
Read Color value <CR>*color=?#<CR>
Write Sharpness + <CR>*sharp=+#<CR>
Write Sharpness - <CR>*sharp=-#<CR>
Write Set Sharpness value <CR>*sharp=value#<CR>
Read Sharpness value <CR>*sharp=?#<CR>
Write Color Temperature-Warm <CR>*ct=warm#<CR>
Write Color Temperature-Normal <CR>*ct=normal#<CR>
Write Color Temperature-Cool <CR>*ct=cool#<CR>
Read Color Temperature Status <CR>*ct=?#<CR>
Write Aspect 4:3 <CR>*asp=4:3#<CR>
Write Aspect 16:9 <CR>*asp=16:9#<CR>
Write Aspect 16:10 <CR>*asp=16:10#<CR>
Write Aspect Auto <CR>*asp=AUTO#<CR>
Write Aspect Real <CR>*asp=REAL#<CR>
Write Aspect 2 .4:1 <CR>*asp=2.4#<CR>
Read Aspect Status <CR>*asp=?#<CR>
Write Vertical Keystone + <CR>*vkeystone=+#<CR>
Write Vertical Keystone - <CR>*vkeystone=-#<CR>
Write Set Vertical Keystone value <CR>* vkeystone=value#<CR>
Read Vertical Keystone value <CR>*vkeystone=?#<CR>
Write Horizontal Keystone + <CR>*hkeystone=+#<CR>
Write Horizontal Keystone - <CR>*hkeystone=-#<CR>
Write Set Horizontal Keystone value <CR>* hkeystone=value#<CR>
Read Horizontal Keystone value <CR>*hkeystone=?#<CR>
Write Overscan Adjustment + <CR>*overscan=+#<CR>
Write Overscan Adjustment - <CR>*overscan=-#<CR>
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English
Function Ty pe Operation ASCII
Picture
Setting
Read Overscan Adjustment value <CR>*overscan=?#<CR>
Write 4 Corners Top-Left-X Decrease <CR>*cornerttlx=-#<CR>
Write 4 Corners Top-Left-X Increase <CR>*cornerttlx=+#<CR>
Read 4 Corners Top-Left-X Status <CR>*cornerttlx=?#<CR>
Write 4 Corners Top-Left-Y Decrease <CR>*cornerttly=-#<CR>
Write 4 Corners Top-Left-Y Increase <CR>*cornerttly=+#<CR>
Read 4 Corners Top-Left-Y Status <CR>*cornerttly=?#<CR>
Write 4 Corners Top-Right-X Decrease <CR>*cornerttrx=-#<CR>
Write 4 Corners Top-Right-X Increase <CR>*cornerttrx=+#<CR>
Read 4 Corners Top-Right-X Status <CR>*cornerttrx=?#<CR>
Write 4 Corners Top-Right-Y Decrease <CR>*cornerttry=-#<CR>
Write 4 Corners Top-Right-Y Increase <CR>*cornerttry=+#<CR>
Read 4 Corners Top-Right-Y Status <CR>*cornerttry=?#<CR>
Write 4 Corners Bottom-Left-X Decrease <CR>*cornertblx=-#<CR>
Write 4 Corners Bottom-Left-X Increase <CR>*cornertblx=+#<CR>
Read 4 Corners Bottom-Left-X Status <CR>*cornertblx=?#<CR>
Write 4 Corners Bottom-Left-Y Decrease <CR>*cornertbly=-#<CR>
Write 4 Corners Bottom-Left-Y Increase <CR>*cornertbly=+#<CR>
Read 4 Corners Bottom-Left-Y Status <CR>*cornertbly=?#<CR>
Write 4 Corners Bottom-Right-X Decrease <CR>*cornertbrx=-#<CR>
Write 4 Corners Bottom-Right-X Increase <CR>*cornertbrx=+#<CR>
Read 4 Corners Bottom-Right-X Status <CR>*cornertbrx=?#<CR>
Write 4 Corners Bottom-Right-Y Decrease <CR>*cornertbry=-#<CR>
Write 4 Corners Bottom-Right-Y Increase <CR>*cornertbry=+#<CR>
Read 4 Corners Bottom-Right-Y Status <CR>*cornertbry=?#<CR>
Write Digital Zoom In <CR>*zoomI#<CR>
Write Digital Zoom out <CR>*zoomO#<CR>
Write Auto <CR>*auto#<CR>
Write Brilliant color + <CR>*BC=+#<CR>
Write Brilliant color - <CR>*BC=-#<CR>
Write Brilliant color set value <CR>*BC=value#<CR>
Read Brilliant color status <CR>*BC=?#<CR>
Write Auto(HDR) <CR>*hdr=auto#<CR>
Write SDR <CR>*hdr=sdr#<CR>
Write HDR10 <CR>*hdr=hdr#<CR>
Write HLG <CR>*hdr=hlg#<CR>
Read HDR status <CR>*hdr=?#<CR>
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Function Ty pe Operation ASCII
English
Picture
Setting
Operation Settings
Write Reset current picture settings <CR>*rstcurpicsetting#<CR>
Write Reset all picture settings <CR>*rstallpicsetting#<CR>
Write Projector Position-Front Table <CR>*pp=FT#<CR>
Write Projector Position-Rear Table <CR>*pp=RE#<CR>
Write Projector Position-Rear Ceiling <CR>*pp=RC#<CR>
Write Projector Position-Front Ceiling <CR>*pp=FC#<CR>
Read Projector Position Status <CR>*pp=?#<CR>
Write Quick auto search <CR>*QAS=on#<CR>
Write Quick auto search <CR>*QAS=off#<CR>
Read Quick auto search status <CR>*QAS=?#<CR>
Write Menu Position - Center <CR>*menuposition=center#<CR>
Write Menu Position - Top-Left <CR>*menuposition=tl#<CR>
Write Menu Position - Top-Right <CR>*menuposition=tr#<CR>
Write Menu Position - Bottom-Right <CR>*menuposition=br#<CR>
Write Menu Position - Bottom-Left <CR>*menuposition=bl#<CR>
Read Menu Position Status <CR>*menuposition=?#<CR>
Write Direct Power On-on <CR>*directpower=on#<CR>
Write Direct Power On-off <CR>*directpower=off#<CR>
Read Direct Power On-Status <CR>*directpower=?#<CR>
Write Signal Power On-on <CR>*autopower=on#<CR>
Write Signal Power On-off <CR>*autopower=off#<CR>
Read Signal Power On-Status <CR>*autopower=?#<CR>
Baud Rate Write 2400 <CR>*baud=2400#<CR>
Write 4800 <CR>*baud=4800#<CR>
Write 9600 <CR>*baud=9600#<CR>
Write 14400 <CR>*baud=14400#<CR>
Write 1920 0 <CR>*baud=19200#<CR>
Write 38400 <CR>*baud=38400#<CR>
Write 57600 <CR>*baud=57600#<CR>
Write 115 20 0 <CR>*baud=115200#<CR>
Read Current Baud Rate <CR>*baud=?#<CR>
Lamp Control Read Lamp Hour <CR>*ltim=?#<CR>
Write Normal mode <CR>*lampm=lnor#<CR>
Write Eco mode <CR>*lampm=eco#<CR>
Write Dimming mode <CR>*lampm=dimming#<CR>
Write Custom mode <CR>*lampm=custom#<CR>
Write Light level for custom mode <CR>*lampcustom=value#<CR>
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English
Function Ty pe Operation ASCII
Lamp Control Read Light level status for custom mode <CR>*lampcustom=?#<CR>
Read Lamp Mode Status <CR>*lampm=?#<CR>
Miscellaneous Read Model Name <CR>*modelname=?#<CR>
Read System F/W Version <CR>*sysfwversion=?#<CR>
Read Scaler F/W Version <CR>*scalerfwversion=?#<CR>
Read Lan F/W Version <CR>*lanfwversion=?#<CR>
Read MCU F/W Version <CR>*mcufwversion=?#<CR>
Write Blank On <CR>*blank=on#<CR>
Write Blank Off <CR>*blank=off#<CR>
Read Blank Status <CR>*blank=?#<CR>
Write Freeze On <CR>*freeze=on#<CR>
Write Freeze Off <CR>*freeze=off#<CR>
Read Freeze Status <CR>*freeze=?#<CR>
Write Menu On <CR>*menu=on#<CR>
Write Menu Off <CR>*menu=off#<CR>
Read Menu Status <CR>*menu=?#<CR>
Write Up <CR>*up#<CR>
Write Down <CR>*down#<CR>
Write Right <CR>*right#<CR>
Write Left <CR>*left#<CR>
Write Enter <CR>*enter#<CR>
Write Back <CR>*back#<CR>
Write Source Menu On <CR>*sourmenu=on#<CR>
Write Source Menu Off <CR>*sourmenu=off#<CR>
Read Source Menu Status <CR>*sourmenu=?#<CR>
Write 3D Sync Off <CR>*3d=off#<CR>
Write 3D Auto <CR>*3d=auto#<CR>
Write 3D Sync Top Bottom <CR>*3d=tb#<CR>
Write 3D Sync Frame Sequential <CR>*3d=fs#<CR>
Write 3D Frame packing <CR>*3d=fp#<CR>
Write 3D Side by side <CR>*3d=sbs#<CR>
Write 3D inverter disable <CR>*3d=da#<CR>
Write 3D inverter <CR>*3d=iv#<CR>
Write 3D nVIDIA <CR>*3d=nvidia#<CR>
Read 3D Sync Status <CR>*3d=?#<CR>
Write Remote Receiver Off <CR>*rr=off#<CR>
Write Remote Receiver-front <CR>*rr=f#<CR>
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Function Ty pe Operation ASCII
Miscellaneous Write Remote Receiver-top <CR>*rr=t#<CR>
Write Remote Receiver-top+front <CR>*rr=tf#<CR>
Read Remote Receiver Status <CR>*rr=?#<CR>
Write AMX Device Discovery-on <CR>*amxdd=on#<CR>
Write AMX Device Discovery-off <CR>*amxdd=off#<CR>
Read AMX Device Discovery Status <CR>*amxdd=?#<CR>
Read Mac Address <CR>*macaddr=?#<CR>
Read Serial Number <CR>*serialnumber=?#<CR>
Write High Altitude mode on <CR>*Highaltitude=on#<CR>
Write High Altitude mode off <CR>*Highaltitude=off#<CR>
Read High Altitude mode status <CR>*Highaltitude=?#<CR>
English
Color Calibration
Write Tint + <CR>*tint=+#<CR>
Write Tint - <CR>*tint=-#<CR>
Write Set Tint value <CR>*tint=value#<CR>
Read Get Tint value <CR>*tint=?#<CR>
Write Set gamma value <CR>*gamma=value#<CR>
Read Gamma value status <CR>*gamma=?#<CR>
Write Set HDR Brightness value <CR>*hdrbri=value#<CR>
Read Get HDR Brightness value <CR>*hdrbri=?#<CR>
Write Red Gain + <CR>*RGain=+#<CR>
Write Red Gain - <CR>*RGain=-#<CR>
Write Set Red Gain value <CR>*RGain=value#<CR>
Read Get Red Gain value <CR>*RGain=?#<CR>
Write Green Gain + <CR>*GGain=+#<CR>
Write Green Gain - <CR>*GGain=-#<CR>
Write Set Green Gain value <CR>*GGain=value#<CR>
Read Get Green Gain value <CR>*GGain=?#<CR>
Write Blue Gain + <CR>*BGain=+#<CR>
Write Blue Gain - <CR>*BGain=-#<CR>
Write Set Blue Gain value <CR>*BGain=value#<CR>
Read Get Blue Gain value <CR>*BGain=?#<CR>
Write Red Offset + <CR>*ROffset=+#<CR>
Write Red Offset - <CR>*ROffset=-#<CR>
Write Set Red Offset value <CR>*ROffset=value#<CR>
Read Get Red Offset value <CR>*ROffset=?#<CR>
Write Green Offset + <CR>*GOffset=+#<CR>
Write Green Offset - <CR>*GOffset =-#<CR>
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English
Function Ty pe Operation ASCII
Color Calibration
Write Set Green Offset value <CR>*GOffset=value#<CR>
Read Get Green Offset value <CR>*GOffset=?#<CR>
Write Blue Offset + <CR>*BOffset=+#<CR>
Write Blue Offset - <CR>*BOffset=-#<CR>
Write Set Blue Offset value <CR>*BOffset=value#<CR>
Read Get Blue Offset value <CR>*BOffset=?#<CR>
Write Primary Color <CR>*primcr=value#<CR>
Read Primary Color Status <CR>*primcr=?#<CR>
Write Hue + <CR>*hue=+#<CR>
Write Hue - <CR>*hue=-#<CR>
Write Set Hue value <CR>*hue=value#<CR>
Read Get Hue value <CR>*hue=?#<CR>
Write Saturation + <CR>*saturation=+#<CR>
Write Saturation - <CR>*saturation=-#<CR>
Write Set Saturation value <CR>*saturation=value#<CR>
Read Get Saturation value <CR>*saturation=?#<CR>
Write Gain + <CR>*gain=+#<CR>
Write Gain - <CR>*gain=-#<CR>
Write Set Gain value <CR>*gain=value#<CR>
Read Get Gain value <CR>*gain=?#<CR>
Service Read Error Code report <CR>*error=report#<CR>
Read FAN 1 speed <CR>*fan1=?#<CR>
Read FAN 2 speed <CR>*fan2=?#<CR>
Read FAN 3 speed <CR>*fan3=?#<CR>
Read FAN 4 speed <CR>*fan4=?#<CR>
Read FAN 5 speed <CR>*fan5=?#<CR>
Read FAN 6 speed <CR>*fan6=?#<CR>
Read FAN 7 speed <CR>*fan7=?#<CR>
Read Temperature 1 <CR>*tmp1=?#<CR>
Read Temperature 2 <CR>*tmp2=?#<CR>
Read Temperature 3 <CR>*tmp3=?#<CR>
Read Temperature 4 <CR>*tmp4=?#<CR>
Read LED indicator <CR>*led=?#<CR>
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PJLink

PJLink protocal

The network function of this projector support the PJLink class 1, and the PJLink protocal can be
used to perform projector setting and projector status query operations from a computer.

Control commands

The following table lists the PJLink protocal commands that can be used to control the projector.
x characters in table are non-specic characters.
English
Command
POWR
POWR?
INPT Input selection 11 YPbPr
INPT?
AVMT Mute 11 Video mute On
AVMT? Mute query
Control
Details
Power supply
control
Power supply
status query
Input status query
Parameter/
Return String
0 Standby
1 Power on
0 Standby
1 Power on
31 HDMI1
32 HDMI2
33 DisplayPort
34 H DBa seT
10 Video mute Off
21 Audio mute On
20 Audio mute Off
31 Video & Audio mute On
Remark
ERST?
LAMP?
INST?
Error status query
Light source status query
Input selection list query
30 Video & Audio mute Off
1st byte
2nd byte
xxxxxx
xxxxxxxxxxxx 1st number (1-5 digitals): Light source 1 runtime
11 31 32 33 34 LU960ST/LU960/LU960ST2
3rd byte
4th byte Return 0
5th byte Return 0
6th byte
Indicates fan errors, and returns 0 - 2
Indicates light source errors, and returns 0 - 2
Indicates temperature errors, and returns 0 - 2
Indicates other errors, and returns 0 - 2
0 = No error is
detected
1 = Warning 2 = Error
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English
Command
Control
Details
Parameter/
Return String
Remark
NAME?
INF1?
INF2?
INF0?
CLASS?
Projector name
query
Manufacturer name query
Model name query
Other information queries
Class information query
xxxxx
BenQ Returns manufacturer name
LU960 ST/ LU960/ LU960ST2
xxxxx Returns information such as version number
1 Returns class for PJLink
Returns the name set in [PROJECTOR NAME] of [NETWORK SETUP]
Returns moder name
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