Copyright 2021 BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
All other logos, products, or company names mentioned in this manual may be the registered
trademarks or copyrights of their respective companies, and are used for informational purposes
only.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specically disclaims any warranties, merchantability or tness
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of BenQ
Corporation to notify any person of such revision or changes.
This user manual aims to provide the most updated and accurate information to customers, and
thus all contents may be modied from time to time without prior notice. Please visit http://www.
benq.com for the latest version of this manual.
Statement regarding hyperlinks and third-party websites
BenQ is not responsible for the content of the websites or of similar resources, which are
maintained and controlled by third parties, that may be linked from this product. Providing links
to those websites or to similar resources does not mean that BenQ makes any warranty or
representation to their content by expression or by implication.
Any third party content or service preinstalled in this product is provided "as is". BenQ does not,
by expression or by implication, make any warrant to the content or to the services provided by
third parties. BenQ does not warrant or guarantee that the content or services provided by third
parties are accurate, effective, most up-to-date, legal, or complete. Under no circumstances shall
BenQ be liable for the content or services provided by third parties including their negligence.
Services provided by third parties may be terminated temporarily or permanently. BenQ does
not warrant or guarantee that the any content or services provided by third parties are in good
condition at any time, and is not liable for the termination of the said content and services. In
addition, BenQ is not involved in any transactions you conduct in the websites or similar resources
maintained by third parties.
You should contact the content or service providers for any questions, concerns, or disputes.
2020/07/29
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Table of Contents
Copyright and disclaimer .............................................................. 2
Statement regarding hyperlinks and third-party websites ........................................................... 2
Important safety instructions ....................................................... 6
General safety instruction ............................................................................................ 6
Notice on laser ............................................................................................................... 7
Laser class ................................................................................................................................................ 7
Controls and functions .................................................................................................. 15
Control panel .......................................................................................................................................... 15
Control terminal .................................................................................................................................... 16
Remote control ...................................................................................................................................... 17
Before connecting .................................................................................................................................. 25
Connecting with AV equipment ......................................................................................................... 27
Connecting with computer ................................................................................................................. 27
Connecting with HDBaseT transmitter ........................................................................................... 28
Connecting with LAN........................................................................................................................... 28
Switch on/off the projector ........................................................................................... 29
Connecting the power cord ................................................................................................................ 29
Page 4
Power indicator ...................................................................................................................................... 29
Switch on the projector ....................................................................................................................... 30
Switch off the projector ....................................................................................................................... 36
Using the menu .............................................................................. 37
Main menu ...................................................................................................................... 37
Display menu .................................................................................................................. 38
Corner Fit menu .................................................................................................................................... 40
Digital Image Resizing ............................................................................................................................ 40
Blanking menu .................................................................................................. ....................................... 41
3D menu .................................................................................................................................................. 42
Fast Mode ................................................................................................................................................ 42
Picture menu .................................................................................................................. 43
Color Temperature Fine Tuning menu ............................................................................................. 45
3D Color Management menu ............................................................................................................. 46
Source menu .................................................................................................................. 47
System Setup : Basic menu .......................................................................................... 49
Menu Settings menu .............................................................................................................................. 50
Operation Settings menu ..................................................................................................................... 50
System Setup : Advanced menu .................................................................................. 52
Audio Settings menu ............................................................................................................................. 54
Light Settings menu ............................................................................................................................... 55
Security Settings menu ......................................................................................................................... 55
Standby Settings menu .......................................................................................................................... 56
Network Settings menu ....................................................................................................................... 57
Information menu .......................................................................................................... 57
Menu structure .............................................................................................................. 59
Before maintaining the projector ................................................................................ 63
Care of the projector ........................................................................................................................... 63
Clean the lens front surface ......................................................................................... 63
Clean the projector case ............................................................................................... 63
LED indicator ................................................................................................................. 64
LED Usage ............................................................................................................................................... 64
System message ...................................................................................................................................... 64
The projector does not turn on. ........................................................................................................ 67
No picture. .............................................................................................................................................. 67
Control commands ................................................................................................................................ 83
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English
Important safety instructions
Your projector is designed and tested to meet the latest standards for safety of information
technology equipment. However, to ensure safe use of this product, it is important that you follow
the instructions mentioned in this manual and marked on the product.
General safety instruction
1. Do not look straight at the projector lens during operation. The intense light beam may
damage your eyes.
2. Always open the lens shutter or remove the lens cap when the projector light source is on.
3. In some countries, the line voltage is NOT stable. This projector is designed to operate safely
within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of
±10 volts occur. In areas where the mains voltage may uctuate or cut out, it is recommended
that you connect your projector through a power stabilizer, surge protector or uninterruptible
power supply (UPS).
4. Do not block the projection lens with any objects when the projector is under operation
as this could cause the objects to become heated and deformed or even cause a re. To
temporarily turn off the light source, press BLANK on the remote control.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining
serious damage.
6. Do not attempt to disassemble this projector. There are dangerous high voltages inside which
may cause death if you should come into contact with live parts.
Under no circumstances should you ever undo or remove any other covers. Refer servicing
only to suitably qualied professional service personnel.
7. Do not place this projector in any of the following environments.
• Space that is poorly ventilated or conned. Allow at least 50 cm clearance from walls and
free ow of air around the projector.
• Locations where temperatures may become excessively high, such as the inside of a car
with all windows rolled up.
• Locations where excessive humidity, dust, or cigarette smoke may contaminate optical
components, shortening the projector's life span and darkening the image.
• Locations near re alarms
• Locations with an ambient temperature above 40°C / 104°F
• Locations where the altitudes are higher than 3000 m (10000 feet).
8. Do not block the ventilation holes.
• Do not place this projector on a blanket, bedding or any other soft surface.
• Do not cover this projector with a cloth or any other item.
• Do not place inammables near the projector.
If the ventilation holes are seriously obstructed, overheating inside the projector may result in
a re.
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9. Do not step on the projector or place any objects upon it. Besides probable physical damage
to the projector, doing so may result in accidents and possible injury.
10. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to
fail. If the projector does become wet, disconnect it from the power supply's wall socket and
call BenQ to have the projector serviced.
This equipment has a three-pin grounding-type power plug. Do not
remove the grounding pin. As a safety feature, this plug will only t a
grounding-type power outlet. If you are unable to t the plug into the
Do not remove
outlet, contact an electrician.
Notice on laser
Caution – use of controls or adjustments or performance of procedures other than those
specied herein may result in hazardous radiation exposure.
Do not point laser or allow laser light to be directed or reected toward other people or
reective objects.
Direct or scattered light can be hazardous to eyes and skin.
There is a potential hazard of eye exposure to laser radiation if the included instructions are not
followed.
Do not allow to look into the projector beam at any distance from the projector. An adult should
supervise the children to prevent exposure risks.
Check that there is no one looking at the lens, when using the remote control for starting the
projector.
Do not look at the projected light using optical devices(binoculars, telescopes, magnifying glasses,
reectors, etc).
English
Laser class
This Laser Product is designated as Class 1 during all procedures of operation and complies with
IEC/EN 60825-1:2014.
Laser parameters
Wavelength449nm - 461nm (Blue)
Mode of operationPulsed, due to frame rate
Pulse width1.15ms
Pulse repetition rate120Hz
Maximum laser energy0.76mJ
Total internal power>10 0w
Apparent source size>10mm, at lens stop
Divergence>100 mili Radian
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English
Label instruction
Below drawing show the label’s location.
1. Laser warning label
2. Spec label
Caution:
As with any bright light source, do not stare into the beam, RG2 IEC 62471-5:2015
Possibly hazardous optical radiation emitted from this product.
Do not stare at operating light source. May be harmful to the eyes.
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Interlock switches
This machine has 1 (Top cover x 1) Interlock switches to protect the laser light Leakage.
Will power-off the system individually when the top cover is removed.
Interlock
switches
English
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English
Prepare for installation
Focus adjustment
The high clarity projection lens is thermally affected by the light from the light source; thus, the
focus is unstable for a short period immediately after the power is turned on. Please wait at least
15 minutes of continuous projection before adjusting the focus.
Focus adjustment
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Cooling notice
Allow at least 50 cm (19.7 inch) for clearance around the exhaust vent. Make sure no objects block
air inlet within 50 cm (19.7 inch).
Keep the outlet at least 1 m away from the inlets of other projectors.
English
Air outlet
• The projector can be installed at following angles:
360-degree projection
Caution:
Air inlet
Installation of the projector should be performed carefully Incomplete or improper installation may cause the projector
to fall, resulting in personal injury or property damage.
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English
• Allow at least 50 cm of clearance around the exhaust vent.
Minimum 50 cm
(19.69 inch)
Minimum 50 cm
(19.69 inch)
Minimum 50 cm
(19.69 inch)
Minimum 100 cm
(39.37 inch)
Minimum 50 cm
(19.69 inch)
• Ensure that the air intake vents do not recycle hot air from the exhaust vent.
• When operating in an enclosed space, make sure that the surrounding air temperature does
not exceed the projector's operating temperature and that the air intake and exhaust vents are
unobstructed.
• All enclosures should pass a certied thermal evaluation to ensure that the projector does
not recycle exhaust air. Recycling exhaust air may cause the projector to shutdown even if the
ambient temperature is within the acceptable operating temperature range.
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Package contents
Standard packing items
English
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English
Introduction
Projector exterior view
Front and upper side view
1. Side vent (air inlet)
2. Focus adjustment
3. Zoom
4. Len shift
5. Projection lens
6. LIGHT SOURCE indicator light
7. TEMPerature indicator light
8. POWER indicator light
9. Front IR remote sensor
10. Side vent (air outlet)
Rear view
11. Control panel
12. Rear IR remote sensor
13. Control terminals
14. AC power cord inlet
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Controls and functions
Control panel
• Power
Toggles the projector between standby mode and on. See "Switch on the projector" on
page 30 and "Switch off the projector" on page 36 for details.
• MENU/EXIT
Turns on the On-Screen Display (OSD) menu. Goes back to previous OSD menu, exits and
saves menu settings. See "Using the menu" on page 37 for details.
• Volume keys ( , )
Decreases or increasesthe projector volume.
• ECO BLANK
The automatic switch to Eco Blank Mode after the projector is turned on for over three
minutes without a display source.
• Arrow keys (▲, ▼, ◄, ►)
When the On-Screen Display (OSD) menu is activated, these keys are used as directional
arrows to select the desired menu items and to make adjustments. See "Using the menu" on
page 37 for details.
• MODE/ENTER
Selects an available picture setup mode.
Enacts the selected On-Screen Display (OSD) menu item. See "Using the menu" on page 37
for details.
• Keystone keys ( , )
Manually corrects distorted images resulting from an angled projection.
• AUTO
Automatically determines the best picture timings for the displayed image. See "Auto adjusting
the image" on page 35 for details.
• SOURCE
Displays the source selection bar.
English
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English
Control terminal
MINI-B
Support Mini USB type B for service only.
LAN
For connection to RJ45 Cat5/Cat6 Ethernet cable
to control the projector through a network.
HD Bas eT
For connection to a HDBaseT transmitter via an
Ethernet cable (Cat5/Cat6) to input up to 4K 30Hz,
RS232 control signal and IR
control signal. The HDBaseT port supports RS-232/
IR/LAN Control, which can be selected in OSD
HDMI 2
Connection to HDMI source.
HDMI 1
Connection to HDMI source.
DIS PLAYP ORT
Connection to a Display Port source.
HDMI OUT
Connection to HDMI device.
PC IN
15-pin VGA port for connection to RGB,
component HD source, or PC.
MONITER OUT
Connection to other display equipment for
concurrent playback display.
AUDIO OUT
Connection to a speaker amplier or headset.
AUDIO IN
Connection to an audio input source via an audio
cable.
REAR LIGHT
Illumination for terminals.
USB 1.5A
Support 5V/1.5A output.
3D SYNC IN
Connect 3D-sync in cable from a computer or an
enabled device.
3D SYNC OUT
Connection to 3D IR sync signal transmitter.
RS-232 IN
Standard 9-pin D-sub interface for connection to PC
control system and projector maintenance.
12V TRIGGER
3.5mm mini earphone jack, employs 200mA display
relay to provide 12(+/-1.5)V output and short circuit
protection.
WIRED REMOTE
Connection to wire remote controller.
Caution:
Make sure the port is valid before inserting a wired remote controller. The remote controller may be damaged in case
of an invalid port, e.g. a wired remote controller is connected to trigger output. For more information about upgrading
rmware via Lan, please contact BenQ service.
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Remote control
English
• ON / OFF
Toggles the projector between standby mode and on.
• KEYSTONE+/KEYSTONE-
Manually corrects distorted images resulting from an
angled projection.
• VOLUME +/VOLUME -
Increases/decreases the projector volume.
• QUICK INSTALL
Displays the Quick Install OSD menu.
• MUTE
Toggles projector audio between on and off.
• Arrow keys (▲ Up, ▼ Down, ◄ Left, ► Right)
When the On-Screen Display (OSD) menu is activated,
the arrow keys are used as directional arrows to select
the desired menu items and to make adjustments. See
"Using the menu" on page 37 for details.
• ENTER
Selects an available picture setup mode. Activates the
selected On-Screen Display (OSD) menu item.
• MENU
Turns on the On-Screen Display (OSD) menu. Goes back
to previous OSD menu, exits and saves menu settings.
• EXIT
Goes back to previous OSD menu, exits and saves menu
settings.
• INPUT
Selects an input source for display.
• PCITUREPress to display Picture menu.
• NETWORK
Selects Network Display as the input signal source.
• AUTO SYNC
Automatically determines the best picture timings for the
displayed image.
• ASPECT
Selects the display aspect ratio.
• BLANK
Used to hide the screen picture.
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English
• OVERSCAN
Press to select overscan mode.
• FREEZE
Freezes the projected image.
• LAMP MODE
Press to display OSD menu to select desired light mode.
• 3D MODE
Press to display 3D setup menu.
• INFO.
Press to display INFORMATION menu.
• LIGHT
Press to open backlight of remote controller.
• CLEAR
Clear remote ID SET assigned to all projectors.
Press CLEAR and ID SET for ve seconds. The LED
blinks three times then the ID setting is cleared.
• SHUTTER
The function is not available on this projector.
• ID SET
• Remote control ID SET (set the particular remote
code)
Press to set remote ID.
Press ID SET for three seconds. The POWER
indicator on the remote control blinks, then press
01~99 to designate an ID.
Note:
The remote control number (Remote control ID) must match the
Projector ID Setting number for accurate control.
• Clear Remote ID SET (set remote code to all)
Press CLEAR and ID SET for ve seconds. The
POWER indicator on the remote control blinks a
single instance to reset remote code to all, can control
projector no matter projector id setting.
• Numeric buttons
Enters numbers in network settings.
Numeric buttons 1, 2, 3, 4 cannot be pressed when asked
to enter password.
• WIRE REMOTE jack
Connect to projector for wire remote control.
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Connect with projector
When you use a system with multiple projectors, use commercially available M3 stereo mini jack
cables to connect the other projectors via the WIRED REMOTE IN/WIRED REMOTE OUT
terminals.
The remote control is effective even in places where obstacles stand in the light path or where
devices are susceptible to outside light.
English
Note:
Use two core shielded cables no longer than 15 m (49.2 ft). The remote control may not operate when the length of
the cable exceeds 15 m (49.2 ft) or when it is not properly shielded.
Remote control effective range
Infra-Red (IR) remote control sensor is located on the front and rear of the projector. The remote
control must be held at an angle within 30 degrees perpendicular to the projector's IR remote
control sensor to function correctly. The distance between the remote control and the sensor
should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor on the
projector that might obstruct the infra-red beam.
Approx. ±30°
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English
Replacing the remote control battery
1. To open the battery cover, turn the remote control over to view its back, push on the nger
grip on the cover and slide it up in the direction of the arrow as illustrated. The cover will slide
off.
2. Remove any existing batteries (if necessary) and install two AA batteries observing the battery
polarities as indicated in the base of the battery compartment. Positive (+) goes to positive and
negative (-) goes to negative.
3. Ret the cover by aligning it with the base and sliding it back down into position. Stop when it
clicks into place.
231
Caution:
• Avoid excessive heat and humidity.
• There may be battery damage if the battery is incorrectly replaced.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used battery according to the battery manufacturer’s instructions.
• Never throw a battery into a re. There may be danger of an explosion.
• If the battery is dead or if you will not be using the remote control for a long time, remove the battery to prevent
damage to the remote control from possible battery leakage.
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Installation
Lens Cap / Lens Lock
1. Remove lens cap before booting.
2. Install lens lock
3. Secure with screws, do not fully tighten
4. Adjust the focus
5. Tighten the screws
English
Evaluate for distance by image size
Obtaining a preferred projected image size
The distance from the projector lens to the screen, the zoom setting (if available), and the
video format each factors in the projected image size.
Projection dimensions
Refer to "Dimensions" on page 68 for the center of lens dimensions of this projector before
calculating the appropriate position.
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English
• LU960ST
The screen aspect ratio is 16:10 and the projected picture is 16:10.
Note:
To optimize the projection quality, we suggest to project images in an area without grayscale.
There is 5% tolerance among these numbers due to optical component variations. BenQ recommends that if you
intend to permanently install the projector, you should physically test the projection size and distance using the actual
projector before you permanently install it, so as to make allowance for this projector's optical characteristics. This will
help you determine the exact mounting position so that it best suits your installation location.
English
Adjusting by Lens shift
Horizontal lens
shift lever
Vertical lens
shift lever
The Lens Shift function can be used to adjust the position of the projected image either
horizontally or vertically within the range detailed below.
Adjusting the vertical image position
The vertical image height can be adjusted between 55% and -15% for WUXGA of offset position.
Please consult the Lens Shift Range diagram below for further clarication.
Adjusting the horizontal image position
With the lens in the center position the horizontal image position can be adjusted to the left or
right by up to a maximum of 5% of the image width. Please consult the Lens Shift Range diagram
below for further clarication.
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English
Lens shift range diagram
• LU960ST / LU960
Desk-Front Projection
Vertical shift
Height of projected image
Max 0.62V
Normal projection position
1V
Vertical shift
Ceiling Mount-Front Projection
Vertical shift
Height of projected image
Vertical shift
Max 0.62V
Max 0.62V
Max 0.62V
1H0.24H0.24H
Width of projected image
1V
Shift to LeftShift to Right
Note:
"To optimize the projection quality, we suggest to utilize the lens shift within vertical 50% and horizontal 20%. Black
corner may occur when reach the mechanical limitation"
Notice (when edge blending)
• To avoid the image shaking or some pixels in the display may be misaligned, do not use the
projector in the following location:
• In a building close to a construction site.
• In a room where an air conditioner unit is working and it vibrates.
• In a place where the temperature changes dramatically that may cause thermal contraction.
• Before making any adjustment, leave the projector lit for at least 45 minutes after its light
source is turned on. This allows he internal temperature of the projector to stabilize.
Adjusting the Zoom/Focus
You may turn the zoom ring to zoom in or out. To focus the image, rotate the focus ring until the
image is clear. The projector will focus at distances. See page page 22.
Zoom ring
Focus ring
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Connection
Before connecting
• Before connecting, carefully read the operating instructions for connecting the external device
• Turn off the power to all devices before connecting cables.
• Take note of the following before connecting cables. Failure to do so may result in
malfunctions.
• Before connecting a cable to the projector or to a device that is connected to the
projector, touch any nearby metallic objects to remove any static electricity from your
body.
• Do not use unnecessarily long cables to connect the projector or a device to the projector.
Using a longer cable that is wound makes it act like an antenna, making it more susceptible
to noise.
• When connecting cables, connect GND rst and then insert the connecting terminal of the
connecting device.
• Acquire any connection cables necessary to connect external devices to the system that are
not supplied.
• The images on the screen may wobble if the video signal contains too much jitter. In this case,
a time base corrector (TBC) must be connected.
English
• If synchronization signal outputs from computers or video equipment are disrupted due to
changes in the video output settings or any other reasons, the colors of projected images may
be temporarily disrupted.
• The projector accepts video signals, Y/C signals, YCBCR/YPBPR signals, analog RGB signals
(synchronization signals are TTL level), and digital signals.
• Some computer models are not compatible with the projector.
• Use a cable compensator when you connect devices to the projector with long cables. If a
cable compensator is not used, the image may not display properly.
PC
No.SerialNo.Serial
1R/PR9DDC 5V
2G/Y10GND
3B/PB11N.C.
4N.C.12DDC data
5GND13HSYNC
6GND14VSYNC
7GND15DDC clock
8GND
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English
HDMI 1
No.SerialNo.Serial
1TMDS Data2+11TMDS Clock Shield
2TMDS Data2 Shield12TMDS Clock-
3TMDS Data2-13CEC
4TMDS Data1+14Reserved (N.C. on device)
5TMDS Data1 Shield15SCL
6TM DS Data1-16SDA
7TMDS Data0+17DDC/CEC Ground
8TMDS Data0 Shield18+5 V Power (max 50 mA)
9TMDS Data0-19Hot Plug Detect
10TMDS Clock+
Display Port
No.SerialNo.Serial
1ML_Lane 0 (p)11GND
2GND12ML_Lane 3 (n)
3
ML_Lane 0 (n)
13
CONFIG1
Even-numbered pins of 2 to 18
Odd-numbered pins of 1 to 19
Odd-numbered pins of 1 to 19
4ML_Lane 1 (p)14CONFIG2
5GND15AUX CH (p)
6ML_Lane 1 (n)16GND
7ML_Lane 2 (p)17AUX CH (n)
8GND18Hot plug
9ML_Lane 2 (n)19Return
10ML_Lane 3 (p)20DP_ PW R
Even-numbered pins of 2 to 20
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Connecting with AV equipment
DVD player with HDMI
terminal (HDCP)
VCR (with built-in TBC)
English
Blu-ray disc player
Connecting with computer
MonitorControl ComputerComputer
Speaker
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English
Connecting with HDBaseT transmitter
DVD PlayerDVD Player
VGA Cable
Control PC
Control PC
Connecting with LAN
RS-232
RJ45 Cat5e or above
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Operations
Switch on/off the projector
Connecting the power cord
Plug the power cord into the projector and into a wall socket. Turn on the wall socket switch
(where tted). Check that the POWER indicator light on the projector lights orange after power
has been applied.
English
Caution:
Please use the original accessories (e.g. power cable) only with the device to avoid possible dangers such as electric
shock and re.
Power indicator
PowerTe mpLightFilterStatus & Description
Orange---Stand-by
Green
Flashing
Green---Normal operation
Orange
Flashing
---Powering up
---Normal power down cooling
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English
Switch on the projector
Press POWER on the projector or ON on the remote control to start the projector and
a start up tone sounds. The POWER indicator light ashes green and stays green when the
projector is on.
The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is
projected.
(If necessary) Rotate the focus ring to adjust the image clearness.
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Select language
To use the OSD menus, please set them to your familiar language rst.
*After this process is done, this menu will not show up again after 1st time adjustment unless user
presses Reset All Settings.
1. Press ENTER on the projector or remote control to turn the OSD menu on.
English
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English
2. Use ◄/► to highlight the System Setup: Basic menu.
3. Press ▼ to highlight Language and press ENTER to select a preferred language.
4. Press ENTER twice* on the projector or remote control to leave and save the settings.
*The rst press leads you back to the main menu and the second press closes the OSD menu.
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Using the OSD
Choosing a location
Your projector is designed to be installed in one of four possible installation locations:
English
1. Front Table
Select this location with the projector
placed on a table in front of the screen.
This is the most common way to position
the projector for quick setup and
portability.
2. Rear Tab le
Select this location with the projector
placed on a table behind the screen.
Note that a special rear projection screen is
required.
*Set Re ar Ta ble in the SYSTEM SETUP: Basic > Projector Installation
menu after you turn the projector on.
3. Front Ceiling
Select this location with the projector
suspended upside-down from the ceiling in
front of the screen.
Purchase the BenQ Projector Ceiling
Mounting Kit from your dealer to mount
your projector on the ceiling.
*Set Front Ceiling in the SYSTEM SETUP: Basic > Projector Installation
menu after you turn the projector on.
4. Rear Ceiling
Select this location with the projector
suspended upside-down from the ceiling
behind the screen.
Note that a special rear projection screen
and the BenQ Projector Ceiling Mounting
Kit are required for this installation
location.
*Set Rear Ceiling in the SYSTEM SETUP: Basic > Projector Installation
menu after you turn the projector on.
Your room layout or personal preference will dictate which installation location you select. Take
into consideration the size and position of your screen, the location of a suitable power outlet, as
well as the location and distance between the projector and the rest of your equipment.
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English
Using test pattern
The projector is capable of displaying the grid test pattern. It can be used to assist you with the
adjustment of image size and focus, ensuring that the projected image is free from distortion.
To display the test pattern, open the OSD menu and go to the System Setup: Advanced >
Test Pattern and press ◄/► to select On.
Adjusting by corner t
Manually adjust four corners of the image by setting the horizontal and vertical values.
Using the OSD menu
1. Press MENU and then press ◄/► until the Display menu is highlighted.
2. Press ▼ to highlight Corner Fit and press ENTER. The Corner Fit page displays.
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3. Press ▲/▼/◄/► to select one of the four corners and press ENTER.
4. Press ▲/▼ to adjust vertical values.
5. Press ◄/► to adjust horizontal values.
English
Auto adjusting the image
In some cases, you may need to optimize the picture quality. To do this, press AUTO on the
projector or remote control. Within 3 seconds, the built-in Intelligent Auto Adjustment function
will re-adjust the values of Frequency and Clock to provide the best picture quality.
The current source information will be displayed in the upper left corner of the screen for 3
seconds.
Note:
• The screen will be blank while AUTO is functioning.
• This function is only available when PC signal (analog RGB) is selected.
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Fine tuning the image clarity
Sharpen the image by rotating the FOCUS ring.
Focus ring
Switch off the projector
1. Press POWER or OFF and a conrmation message will appear prompting you.
If you don't respond in a few seconds, the message will disappear.
2. Press POWER or OFF a second time. The POWER indicator light ashes orange, the
projection light source shuts down.
3. Once the cooling process nishes, a "Power Off Ring Tone" will be heard. The POWER
indicator light is a steady orange and fans stop. Disconnect the power cord from the power
outlet.
Caution:
• To protect the light source, the projector will not respond to any commands during the cooling process.
• Press POWER or ON again to start the projector after the POWER indicator light turns orange.
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Using the menu
Main menu
The projector is equipped with On-Screen Display (OSD) menus for making various adjustments
and settings.
Below is the overview of the OSD menu.
Main menu icon
Main menu
English
Sub-menu
Current input
signal
Status
Press MENU to
the previous page
or to exit.
1. Display menu (see "Display menu" on page 38)
2. Picture menu (see "Picture menu" on page 43)
3. Source menu (see "Source menu" on page 48)
4. System Setup : Basic menu (see "System Setup : Basic menu" on page 49)
5. System Setup : Advanced menu (see "System Setup : Advanced menu" on page 52)
6. Information menu (see "Information menu" on page 57)
Available menu items may vary depending on the connected video sources or specied settings.
Menu items that are not available will become grayed out.
• Use the arrow keys (▲/▼/◄/►) on the projector or remote control to move through the
menu items.
• Use ENTER to conrm the selected menu item.
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English
Display menu
• Wall Color
Press ◄/► to correct the image color bias reected by the wall. The options are Off, Light
Yellow, Pink, Light Green, Blue and Blackboard.
• Aspect Ratio
Press ◄/► to adjust the aspect of the projected image. The options are Auto, Real, 4:3, 16:9,
16:10 and 2 .4:1.
• Using the remote control
1. Press ASPECT to show the current setting.
2. Press ASPECT repeatedly to select an aspect ratio to suit the format of the video signal
and your display requirements.
1. Auto: Scales an image proportionally to
t the projector's native resolution in its
horizontal width. This is suitable for the
incoming image which is neither in 4:3 nor
16:9 and you want to make most use of the
screen without altering the image's aspect
ratio.
2. Real: The image is projected as its original
resolution, and resized to t within the
display area. For input signals with lower
resolutions, the projected image will display
smaller than if resized to full screen. You
could adjust the zoom setting or move the
projector away from the screen to increase
the image size if necessary. You may also
need to refocus the projector after making
these adjustments.
15:9 picture
4:3 picture
16:9 picture
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3. 4:3: Scales an image so that it is displayed in
the center of the screen with a 4:3 aspect
ratio. This is most suitable for 4:3 images
like computer monitors, standard denition
TV and 4:3 images aspect DVD movies, as it
displays them without aspect alteration.
4. 16:9: Scales an image so that it is displayed
in the center of the screen with a 16:9
aspect ratio. This is most suitable for images
which are already in a 16:9 aspect, like high
denition TV, as it displays them without
aspect alteration.
English
4:3 picture
5. 16:10: Scales an image so that it is displayed
in the center of the screen with a 16:10
aspect ratio. This is most suitable for images
which are already in a 16:10 aspect, as it
displays them without aspect alteration.
6. 2.4:1:Scales an image so that it is displayed
16:9 picture
in the center of the screen with a 2.4:1
aspect ratio. This is most suitable for
widescreen cinemascope formats for movie
theaters or images which already vary to
2.40 aspect, as it displays them without
aspect alteration.
16:10 picture
2.4:1 picture
• 2D KeystonePress ENTER and press ▲/▼/◄/► to adjust horizontal or vertical distortion brought by the
projection angle.
• Corner FitPress ENTER to enter the Corner Fit menu. See "Corner Fit menu" on page 40 for more
details.
• PositionPress ENTER and press ▲/▼/◄/► to adjust the position of the projectored picture.
• Phase
Press ◄/► to adjust Phase for the projectored picture.
• H. Size
Press ◄/► to adjust H. Size for the projectored picture.
• Digital Image ResizingPress ENTER to enter the Digital Image Resizing menu. See "Digital Image Resizing" on
page 40 for more details.
• Native ResolutionPress ENTER to enter the Native Resolution menu. See "Native Resolution" on page 41.
• Overscan
Press ◄/► to hide edge of the projected image to damage the noise.
• 3DPress ENTER to enter the 3D menu. See "3D menu" on page 42 for more details.
• Fast Mode
Press ◄/► to enable or disable Fast Mode.
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Corner Fit menu
• Top Lef t
Press ENTER and press ▲/▼/◄/► to correct the top left corner.
• Top Rig ht
Press ENTER and press ▲/▼/◄/► to correct the top right corner.
• Bottom Left
Press ENTER and press ▲/▼/◄/► to correct the bottom left corner.
• Bottom Right
Press ENTER and press ▲/▼/◄/► to correct the bottom right corner.
Digital Image Resizing
• Digital ZoomPress ENTER and press ◄/► to reduce the image to a desired size. Press AUTO to restore
the picture to its original size.
• Digital ShrinkPress ENTER and press ◄/► to reduce the image to a desired size. Press AUTO to restore
the picture to its original size.
• Digital Image ShiftPress ENTER and press ▲/▼/◄/► to shift the image. Press AUTO to restore the picture to
its original position.
• BlankingPress ENTER to enter the Blanking menu. See "Blanking menu" on page 41 for more
details.
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Blanking menu
• Top
Press ◄/► to adjust the top blanking area on the projected picture.
• Bottom
Press ◄/► to adjust the bottom blanking area on the projected picture.
• Left
Press ◄/► to adjust the left blanking area on the projected picture.
• Right
Press ◄/► to adjust the right blanking area on the projected picture.
• Reset
Press ENTER to set up all Blanking settings to default.
English
Native Resolution
• Display Resolution
Select the native resolution of this projector between WUXGA and 1080P.
• Digital Lens Shift
After the Digintal Lens Shift page displays, press ▲/
Note:
This function is not available in the following situations:
Resolution
WUXGA
is
▼ to shift the projected image.
Picture Moder
is 3D;
Native
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3D menu
• 3D Sync Mode
Press ◄/► to select the 3D sync mode. The options are DLP Link and VESA 3D.
• 3D Mode
Press ENTER to enter the 3D Mode menu. Press ▲/▼ to select the 3D format. The options
are Auto, Top-Bottom, Frame Sequential, Frame Packing, Side-By-Side and Off.
• 3D Sync Invert
Press ◄/► to enable or disable 3D Sync Invert.
• 3D Sync Out Delay
Press ◄/► to adjust 3D sync out signal delay.
• 3D Sync Out Reference
Press ◄/► to select the 3D sync out behavior. The options are 3D VESA and Bypass to
another projector.
• Save 3D SettingsPress ENTER to enter the Save 3D Settings menu. Press ▲/▼ and ENTER to save the
current 3D settings.
• Apply 3D SettingsPress ENTER to enter the Apply 3D Settings menu. Press ▲/▼ and ENTER to apply the
saved 3D settings.
Fast Mode
Minimizing the response time (one frame) between the source input and the image output, this
mode will enhance the controlling experience.
When using Fast Mode:
• In order to have minimized response time, Keystone, Aspect Ratio, 2D Keystone, Corner Fit,
Digital Zoom, Digital Shrink, Digital Image Shift, Blanking, Overscan, Display Resolution should
be reset to factory preset value.
• Recommend timings are 1920x1200 60Hz. See "Timing table" on page 69 for more details.
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Picture menu
• Picture Mode
Press ◄/► to select a picture mode. The options are Bright / Presentation / sRGB/Infographic
/ Video / DICOM SIM / (3D)/(HDR10) / (HLG) / User 1 / User 2.
• Bright mode: Maximizes the brightness of the projected image. This mode is suitable for
environments where extra-high brightness is required, such as using the projector in well lit
rooms.
• Presentation mode: Is designed for presentation. The brightness is emphasized in this
mode to match PC and notebook coloring.
• sRGB mode: Maximizes the purity of RGB colors to provide true-to-life images regardless
of brightness setting. It is most suitable for viewing photos taken with an sRGB compatible
and properly calibrated camera, and for viewing PC graphic and drawing applications such
as AutoCAD.
• Infographic: Is perfect for presentations with the mixture of text and graphics due to its
high color brightness and better color gradation to see the details clearly.
• Video: Is suitable for playing videos in an environment where there is ambient light.
Dynamic color details are preserved by BenQ enhancement technology.
• DICOM SIM: This display mode simulates the grayscale/gamma performance of equipment
used for “Digital Imaging and Communications in Medicine” (DICOM).
Important: This mode should NEVER be used for medical diagnosis, it is for education/
training purposes only.
• 3D mode: Is appropriate for playing 3D images and 3D video clips. This mode is only
available when 3D function is enabled and 3D content is detected.
• HDR10 mode: Only available when detecting HDR10 content, other picture mode can’t
be selected
• HLG mode: Only available when detecting HLG content, other picture mode can’t be
selected
• User 1/User 2 mode: Recalls the settings customized based on the current available
picture modes.
English
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English
• Reference Mode
Press ◄/► to select a reference mode. The options are
Bright, Presentation, sRGB, Cinema, Vivid and DICOM
SIM.
• Brightness
Press ◄/► to adjust the brightness of the projected
image.
The higher the value, the brighter the image. And lower the setting, darker the image. Adjust
this control so the black areas of the image appear just as black and that detail in the dark
areas is visible.
• Contrast
Press ◄/► to adjust the contrast of the projected image.
The higher the value, the greater the contrast. Use this to set the peak white level after
you have previously adjusted the Brightness setting to suit your selected input and viewing
environment.
• Color
Press ◄/► to adjust the color saturation.
Lower setting produces less saturated colors. If the setting is too high, colors on the image will
be overpowering, which makes the image unrealistic.
• Tint
Press ◄/► to adjust the tint of the projected image.
The higher the value, the more reddish the picture becomes. The lower the value, the more
greenish the picture becomes.
• Sharpness
Press ◄/► to adjust the display sharpness of the projected image.
The higher the value, the sharper the picture becomes. The lower the value, the softer the
picture becomes.
• Brilliant Color
Press ◄/► to adjust the brilliant color of the projected image.
This feature utilizes a new color-processing algorithm and system level enhancements to enable
higher brightness while providing truer, more vibrant colors in picture. It enables a greater than
50% brightness increase in mid-tone images, which are common in video and natural scenes,
so the projector reproduces images in realistic and true colors. If you prefer images with that
quality, select a desired level.
When 0 is selected, the Color Temperature function is not available.
• Gamma Selection
Gamma refers to the relationship between input source and picture brightness.
• 1.8/2.0/2.1/BenQ/DICOM: Select these values according to your preference.
• 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting
room or family room.
• 2.4: Best for viewing movies in a dark environment.
• 2.6: Best for viewing movies which are mostly composed of dark scenes.
• HDR Brightness
Press ◄/► to adjust the HDR brightness.
• Color Temperature
Press ◄/► to adjust the color temperature. The options are Cool, Normal and Warm.
• Cool: makes the image appear bluish white.
• Normal: Maintains normal colorings for white.
• Warm: Makes images appear reddish white.
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• Color Temperature Fine TuningPress ENTER to enter the Color Temperature Fine Tuning menu. See "Color
Temperature Fine Tuning menu" on page 45 for more details.
• 3D Color ManagementPress ENTER to enter the 3D Color Management menu. See "3D Color Management
menu" on page 46 for more details.
• Reset Picture SettingsPress ENTER to enter the Reset Picture Settings menu. Press ▲/▼ and press ENTER to
set to the default value.
• Current: Returns current picture mode to the factory preset settings.
• All: Returns all settings, except User 1/User 2 in the Picture menu to the factory preset
settings.
Color Temperature Fine Tuning menu
English
• R Gain
Press ◄/► to adjust the Red Gain.
• G Gain
Press ◄/► to adjust the Green Gain.
• B Gain
Press ◄/► to adjust the Blue Gain.
• R Offset
Press ◄/► to adjust the Red Offset.
• G Offset
Press ◄/► to adjust the Green Offset.
• B Offset
Press ◄/► to adjust the Blue Offset.
To set a preferred color temperature:
1. Highlight Color Temperature and select Warm, Normal or Cool by pressing ◄/► on
the projector or remote control.
2. Press ▼ to highlight Color Temperature Fine Tuning and press ENTER. The Color
Temperature Fine Tuning page appears.
3. Press ▲/▼ to highlight the item you want to change and adjust the values by pressing ◄/►.
• R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue.
• R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green, and Blue.
4. Press MENU to exit and save the settings.
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English
3D Color Management menu
• Primary ColorPress ENTER to enter the Primary Color menu. Press ▲/▼ to select the primary color.
The options are R, G, B, C, M, Y, and W.
• When Primary Color select R, G, B, C, M and Y, Adjusting Hue, Saturation and Gain.
• Hue
Press ENTER to enter the Hue menu. Press ▲/▼/◄/► to adjust settings.
• Saturation
Press ENTER to enter the Saturation menu. Press ▲/▼/◄/► to adjust settings.
• Gain
Press ENTER to enter the Gain menu. Press ▲/▼/◄/►to adjust settings.
• When Primary Color Select White, Adjusting Red Gain/Green Gain/Blue Gain.
3D Color Management
In most installation situations, color management will not be necessary, such as in classroom,
meeting room, or lounge room situations where lights remain on, or where building external
windows allow daylight into the room.
Only in permanent installations with controlled lighting levels such as boardrooms, lecture
theaters, or home theaters, should color management be considered. Color management
provides ne color control adjustment to allow for more accurate color reproduction, should
you require it.
Proper color management can only be achieved under controlled and reproducible viewing
conditions. You will need to use a colorimeter (color light meter), and provide a set of
suitable source images to measure color reproduction. These tools are not provided with
the projector, however, your projector supplier should be able to provide you with suitable
guidance, or even an experienced professional installer.
The Color Management provides seven sets (RGBCMYW) of colors to be adjusted. When
you select each color, you can independently adjust its range and saturation according to your
preference.
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If you have purchased a test disc which contains various
color test patterns and can be used to test the color
presentation on monitors, TVs, projectors, etc. You can
project any image from the disc on the screen and enter
RED
Yellow
GREEN
the 3D Color Management menu to make adjustments.
To adjust the settings:
1. Go to the Picture menu and highlight 3D Color
White
CyanMagenta
Management.
2. Press ENTER and the 3D Color Management page
displays.
3. Highlight Primary color and press ◄/► to select a
BLUE
color from among Red, Green, Blue, Cyan, Magenta,
Yell ow.
4. Press ▼ to highlight Hue and press ◄/► to select its range. Increase in the range will
include colors consisted of more proportions of its two adjacent colors.
Please refer to the illustration to the right for how the colors relate to each other.
For example, if you select Red and set its range at 0, only pure red in the projected picture
will be selected. Increasing its range will include red close to yellow and red close to
magenta.
5. Press ▼ to highlight Saturation and adjust its values to your preference by press ◄/►.
Every adjustment made will reect to the image immediately.
For example, if you select Red and set its value at 0, only the saturation of pure red will be
affected.
6. Adjusting the RGB Gain to get an accurate white point. For example, if you want to
correct a reddish white, you can decrease the R gain value. .
English
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Source menu
• Quick Auto Search
Press ◄/► to enable or disable search the input source automatically.
• HDR
Press ◄/► to select a suitable HDR setting. The options are Auto, SDR, HDR 10 and HLG.
• HDMI Format
Press ◄/► to selects a suitable color format to to optimize display quality. The options are
Auto, RGB Limited, RGB Full, YUV Limited and YUV Full.
• Auto: Automatically selects a suitable color space and gray level for the incoming HDMI
signal.
• RGB Limited: Utilizes the Limited range RGB 16-235.
• RGB Full: Utilizes the Full range RGB 0-255.
• YUV Limited: Utilizes the Limited range YUV 16-235.
• YUV Full: Utilizes the Full range YUV 0-255.
• HDMI EDID
Press ENTER to enter the HDMI EDID menu. Press ▲/▼ and press ENTER to select the
HDMI. Press ◄/► to set to the default value.
• Enhance: Enhanced mode can switch to HDMI 2.0 EDID.
• Standard: Standard mode can switch to HDMI 1.4 EDID.
• HDMI Equalizer
Press ENTER to enter the HDMI Equalizer menu. Press ▲/▼ and press ENTER to select
the HDMI. Press ◄/► to set to the default value.
• Auto Sync
Press ◄/► to enable or disable auto sync function.
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System Setup : Basic menu
• Language
Press ENTER to enter the Language menu. Press ▲/▼/◄/► to select the language of OSD
menu.
English
• Projector Installation
Press ◄/► to select the projector installation. The options are Front Table, Rear Table, Rear
Celling and Front Ceiling.
• Menu SettingsPress ENTER to enter the Menu Settings menu. See "Menu Settings menu" on page 50
for more details.
• Operation SettingsPress ENTER to enter the Operation Settings menu. See "Operation Settings menu" on
page 50 for more details.
• Panel Key Lock
Press ◄/► to enable or disable all panel key functions except POWER on the projector.
• Background Color
Press ◄/► to select the background color when no input signal. The options are BenQ, Black,
Blue and Purple.
• Splash Screen
Press ◄/► to select the start up patern when the projector turns on. The options are BenQ,
Black and Blue.
• Rear Light
To enable or disable Rear LED light for Illumination on terminals.
• Projector ID Setting
To use the Left and Right keys to enable or disable the projector ID.
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Menu Settings menu
• Menu Display Time
Press ◄/► to select the menu display time period. The options are 5 sec, 10 sec, 20 sec, 30
sec and Always.
• Menu Position
Press ◄/► to select the menu display position. The options are Center, Top-Left, Top-Right,
Bottom-Right and Bottom-Left.
• Reminder Message
Press ◄/► to enable or disable reminder message displays.
Operation Settings menu
• Direct Power On
Press ◄/► to enable or disable automatically turning on the projector when the AC power is
connected.
• Signal Power On
Press ◄/► to enable or disable automatically turning on the projector when an input signal is
detected.
• Auto Power Off
Press ◄/► to enable or disable automatically turning off the projector when there is no input
signal.
• Blank Timer
Press ◄/► to set the length of time the image is blanked. The options are Disable, 5 mins, 10
mins, 15 mins, 20 mins, 25 mins and 30 mins.
• Sleep Timer
Press ◄/► to set the length of time before the projector is turned off. The options are
• Filter SettingsPress ENTER to enter the Filter Settings menu. See "Filter Settings menu" on page 51
for more details.
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Filter Settings menu
• Filter Timer
Press ◄/► to enable or disable lter timer.
• Reset Filter Timer
Press ENTER to reset the lter timer when the lter is replaced.
• Filter Usage Time
Displays the cureent number of hours the lter has been used.
English
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System Setup : Advanced menu
• High Altitude Mode
Press ◄/► to enable or disable High Altitude Mode. Enable this function when the operating
altitude is higher than 1500m or the ambient temperature is over 40°C.
• Dynamic Dimming
Press ◄/► to enable or disable dynamic dimming function. Enable the function to automatically
reduces the screen's brightness level when the displayed image contains a high proportion of
bright areas.
When 3D Sync Mode is
• Audio SettingsPress ENTER to enter the Audio Settings menu. See "Audio Settings menu" on page 54
for more details.
• Light SettingsPress ENTER to enter the Light Settings menu. See "Light Settings menu" on page 55 for
more details.
• Security SettingsPress ENTER to enter the Security Settings menu. See "Security Settings menu" on
page 55 for more details.
• HD Ba seT
Press ◄/► to enable or disable the HDBaseT.
Note:
• Turn on HDBaseT mode will disable internal LAN and RS232 control and switch to Normal
power standby mode automatically.
DLP Link
, the Dynamic Dimming function is not available.
• When high altitude mode on, power force to 85%.
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HDbaseT control function table
English
Control
Side
Projector
HDBaseT TX Box
Standby Mode
Function
Front-IR
(Wireless)
Rear-IR
(Wireless)
RS-232OOX
RJ45/LANXOX
Wired RemoteOOO
HDBT- IR
(Wireless)
RS-232XXO
RJ45/LANXXO
Wired RemoteXXO
Eco
(< 0. 5W )
OO
OO
XXO
Network
(<2W)
Normal
(>2W)
O (Can disable
by OSD)
O (Can disable
by OSD)
Remark
User can connect wired
remote at HDBaseT TX side
to get the wired function.
O: Enable X: Disable
• Baud Rate
Press ◄/► to select RS-232 baud rate. The rate is xed at 9600 for HDBaseT mode. The
baud-rate option is only available when a 9-pin RS-232 connector is in use.
• Test Pattern
Press ◄/► to select the test pattern. The options are Off, Grid, White, Red, Green, Blue,
Black, RGB Ramps, Color Bar, Step Bars, CheckBoard, Horizental Lines, Vertical Lines,
Diagonal Lines, Horizontal Ramp and Vertical Ramps.
• Image Memory
To enable users to save and apply a set of image settings customized for regularly used
circumstance by source and timing
• 12V Trig ge r
Press ◄/► to enable or disable 12V trigger function.
• Standby SettingsPress ENTER to enter the Standby Settings menu. See "Standby Settings menu" on
page 56 for more details.
• Network SettingsPress ENTER to enter the Network Settings menu. See "Network Settings menu" on
page 56 for more details.
• Reset All SettingsPress ENTER to reset all settings to default value.
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English
Audio Settings menu
• Mute
Press ◄/► to enable or disable the mute function.
• Using the remote control
Press MUTE to temporarily turn off the sound. While the sound is off, the screen will
display in the upper right corner of the screen.
To restore the sound, press MUTE again.
• Using the OSD menu
1. Press MENU and then press ◄/► until the System Setup: Advanced menu is
highlighted.
2. Press ▼ to highlight Audio Settings and press ENTER. The Audio Settings page displays.
3. Highlight Mute and press ◄/► to select On.
4. To restore the sound, repeat steps 1-3 and press ◄/► to select Off.
• Volume
Press ◄/► to adjust the volume of the projector.
• Using the remote control
Press VOLUME+/VOLUME- to select a desired sound level.
• Using the OSD menu
1. Press MENU and then press ◄/► until the System Setup: Advanced menu is
highlighted.
2. Press ▼ to highlight Audio Settings and press ENTER. The Audio Settings page displays.
3. Press ▼ to highlight Volume and press ◄/► to select a desired sound level.
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Light Settings menu
• Light Mode
Press ◄/► to select the light mode. The options are Normal, Economic, Dimming and
Custom.
• Custom Brightness
Press ◄/► to adjust the brightness of the projector.
• Constant Brightness
Press ◄/► to enable or disable the function to maintain the brightness at similar level.
• Light Usage TimePress ENTER to enter the Light Source Information menu.
English
Security Settings menu
• Change PasswordPress ENTER to change the password.
• Change Security SettingsPress ENTER to change the security settings.
• Power On Lock
Press ◄/► to enable or disable the power on lock function. If the function is enabled, you
must enter the password every time the projector is turned on.
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Standby Settings menu
• Standby Mode
Press ◄/► to select the standby mode. The options are Eco, Network and Normal.
• Auto Disable Network Standby Mode
Press ◄/► to enable or disable the auto switch from network standby mode to non-network
standby mode after a period of time.
• Audio Pass Through
Press ◄/► to enable the audio line-out function when the projector is in standby mode. The
options are Audio In, HDMI 1, HDMI 2 and Off.
Network Settings menu
• Wired LAN
Press ENTER to enter the Wired LAN menu to setup the IP address, subnet mask, default
gatway, DNS server and DHCP.
• AMX Device Discovery
Press ◄/► to enable or disable the AMX device discovery function. When the function is
enabled, the projector can be detected by an AMX controller.
• Mac Address
Displays the cureent MAC address of the projector.
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Information menu
• Native Resolution
Displays the native resolution of the model.
English
• Detected Resolution
Displays the detected timing.
• Source
Displays the current signal source.
• Picture Mode
Displays the current picture mode.
• Light Mode
Displays the current light mode.
• HD Ba seT
Displays the current HDBaseT status.
• 3D Format
Displays the current 3D mode. Only available when 3D Mode is enabled.
• Color System
Displays the input system format.
• Light Usage Time
Displays the number of hours the light has been used.
• Filter Usage Time
Displays the number of hours the lter has been used.
• Projector ID
Displays the current projector ID.
• Firmware Version
Displays the rmware version of your projector.
• Service Code
Displays the serial number of your projector.
• Make sure to turn off the power before maintaining the projector.
• When switching off the projector, make sure to follow the procedures in "Switch off the
projector" on page 36.
Care of the projector
Your projector needs little maintenance. The only thing you need to do on a regular basis is to
keep the lens clean.
Never remove any parts of the projector. Contact your dealer if other parts need replacing.
Clean the lens front surface
Clean the lens whenever you notice dirt or dust on the surface.
• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and
gently wipe the lens surface.
Caution:
Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, benzene,
thinner or insecticide. Using such materials or maintaining prolonged contact with rubber or vinyl materials may result
in damage to the projector surface and cabinet material.
Clean the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as
described in "Switch off the projector" on page 36 and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent.
Then wipe the case.
Caution:
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
62
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LED indicator
LED Usage
LED NameDetailed Description
Power LED
Temperature Status LED
English
Display the power on/off sequence status
Orange : Power Off (Green + Red)
Green : Power On
Blink : Warming up/Shutting Down & Cooling / Error
Code
Display the Thermal status (Fan Fail, Over
Temperature, etc.)
Red : Thermal Over Temperature
Blink : Error Code
Lamp Status LED
System message
PowerTe mpLightStatus & Description
Orange--Stand-by
Green
Flashing
Green--Normal operation
Orange
Flashing
Red
Flashing
Green-RedCW start fail
Green-
Display the Lamp status (Lamp fail, Lamp spoil etc.)
Red : Lamp Fail
Blink : Error Code
--Powering up
--Normal power-down cooling
Red
Flashing
Red
Flashing
Red
Flashing
Download
Phosphor Wheel start fail
Orange-RedCase open
Orange-
Orange
Green
Flashing
Red
Flashing
-Thermal break sensor error
Filter replace warning
63
Page 64
English
Burn-In Messages
PowerTe mpLightStatus & Description
Green--Burn-in ON
GreenGreenGreenBurn-in OFF
Lamp Error Messages
PowerTe mpLightStatus & Description
--RedLamp1 error in normal operation
--
Thermal Error Messages
PowerTe mpLightStatus & Description
RedRed-
Red
RedGreen-
Red
Red
Flashing
Red
Flashing
Red
Flashing
Red
Flashing
Green
Flashing
Red
Red
Flashing
Green-
Red
Flashing
-
-
-
-
Lamp is not lit up
Fan 1 error (the actual fan speed is outside the desired
speed)
Fan 2 error (the actual fan speed is outside the desired
speed)
Fan 3 error(the actual fan speed is outside the desired
speed)eed)
Fan 4 error (the actual fan speed is outside the desired
speed)
Fan 5 error (the actual fan speed is outside the desired
speed)
Fan 6 error (the actual fan speed is outside the desired
speed)
Fan 7 error (the actual fan speed is outside the desired
speed)
Attempting to turn the projector on
again during the cooling process.
Plug the power cord into the AC inlet on the projector, and
plug the power cord into the power outlet. If the power outlet
has a switch, make sure that it is switched on.
Wait until the cooling down process has completed.
No picture.
CauseRemedy
The video source is not turned on or
connected correctly.
The projector is not correctly
connected to the input signal device.
The input signal has not been correctly
selected.
Turn the video source on and check that the signal cable is
connected correctly.
Check the connection.
Select the correct input signal with the SOURCE key on the
projector or remote control.
Blurred image.
CauseRemedy
The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring.
The projector and the screen are not
aligned properly.
Adjust the projection angle and direction as well as the height
of the unit if necessary.
Remote control does not work.
CauseRemedy
The battery is out of power.Replace the battery with new one.
There is an obstacle between the
remote control and the projector.
You are too far away from the projector. Stand within 7 meters (23 feet) of the projector.
Remove the obstacle.
The password is incorrect.
CauseRemedy
You do not remember the password.1. Press and hold AUTO on the projector or remote control for 3
seconds. The projector will display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to decode the number.
You may be required to provide proof of purchase documentation to
verify that you are an authorized user of the projector.
66
Page 67
Specications
Specications
English
Optical
Resolution
LU960ST / LU960
1920 x 1200
Display system
Single-chip DLP™ system
Light source
Laser diodes
Electrical
Power supply
AC100-240V
50/60 Hz (Automatic)
7.0 A
Power consumption
450W (Max); < 0.5W (Standby)
Mechanical
Weight
27.5 lbs (12.5 Kg) (without lens)
Dimension
479.58x182.8x402 mm
(18.88"x7.20"x15.82")
Output terminals
Speaker
10 watt x 1 (RMS)
Audio signal output
PC audio jack x 1
Monitor Out
D-Sub 15-pin (female) x1
USB
TYPE-A (5V/1.5A)
HDMI OUT x 1
3D SYNC OUT x 1
Control
USB
Mini USB x1 (for service)
RS-232 serial control
9 pin x 1 (In)
IR receiver x 1
12V TRIGGER
12VDC (Max. 0.2 A) x 1
LAN control
RJ45 x 1 (10/100Mbps)
Wired Remote
PC audio jack x 1
Input terminals
Computer input
Digital input
15-pin VGA port x 1
Video signal input
COMPONENT
Share 15 pin VGA port
SD/HDTV signal input
Digital - HDMI x 1
HDMI 2 x 1
RJ45 x1 (HDBaseT)
Audio signal input
Audio in
PC audio jack x 1
Environmental Requirements
Operating temperature
0°C–40°C at sea level (>35°C, power force
to 80%)
Operating relative humidity
10%–90% (without condensation)
Operating altitude
0–1499 m at 0°C–35°C
1500–3000 m at 0°C–30°C (with High
Altitude Mode on and power force to 85%)
Storage temperature
-20°C–60°C
Storage humidity
10%–90% RH (without condensation)
Note:
All specications are subject to change without notice.
67
Page 68
English
Dimensions
Unit: mm
Attaching for ceiling mount
68
Page 69
Appendix
Timing table
Support video timing for HDMI input
English
V-
TimingResolutionH-frequency
(kHz)
480i
480p720 x 48031.4759.9427Ye s
576i
576p720 x 57631.255027Yes
720/50p1280 x 72037. 55074.25Yes
720/60p1280 x 720456074.25Yes
108 0/24P1920 x 1080272474.25Yes
108 0/25P1920 x 108028.132574.25Yes
1080/30P 1920 x 108033.753074.25Yes
108 0/50i1920 x 108028 .135074.25Ye s
108 0/60i1920 x 108033.756074.25Ye s
1080/50P 1920 x 108056.2550148.5Ye s
720(1440) x
480
720(1440) x
576
15.7359.9427Yes
15.635027Yes
frequency
(Hz)
Dot Clock
Frequency
(MHz)
User
Manual
Supported
3D
over-
under
3D Field
3D frame
packing
◎
◎
◎◎◎
◎◎◎◎
◎◎◎
◎◎
3D
side-
by-
side
◎
◎
1080/60P 1920 x 108067. 5 60148.5Ye s
2160/24P3840 x 216054 24297Yes
2160/25P3840 x 216056.25 25297Yes
2160 /30P3840 x 216067. 5 30297Yes
2160 /50P3840 x 2160112 . 5 50594Yes
2160/60P3840 x 2160135 60594Yes
◎◎
69
Page 70
English
Support PC timing for HDMI input
Refresh
ResolutionMode
VGA _6059.9431.4692 5 .175Yes
VGA _7272.80937. 8 6131.5Ye s
640 x 480
720 x 400720x400_7070.08731.4 6928.3221Ye s
800 x 600
VGA _757537. 531.5Yes
VGA _8585.00843.26936Yes
VGA _120**119. 51 861.9152.5Yes
SVGA_6060.31737.87940Yes
SVGA_7272.18848.07750Yes
SVGA_757546.87549.5Ye s
SVGA_8585.06153.67456.25Ye s
SVGA _120
(Reduce Blanking)
XGA _6060.00448.36365Yes
XGA _7070.06956.47675Ye s
rate
(Hz)
119. 8 547 7.42 583Yes
H-
frequency
(kHz)
Clock
(MHz)
User
Manual
Supported
3D
Field
◎◎◎
◎◎◎
◎
◎◎◎
3D
over-
under
by-side
3D
side-
1024 x 768
1152 x 8641152 x 864_757567. 5108Ye s
1024x576
1024x600
128 0x720
1280 x 768
1280 x 800
XGA _7575.02960.02378.75Ye s
XGA _8584.99768.66794.5Yes
XGA _120
(Reduce Blanking)
BenQ Notebook
Timing
BenQ Notebook
Timing
1280 x 720_60604574.25Yes
128 0x720_1201209014 8 . 5No
1280 x 768_60
(Reduce Blanking)
1280 x 768_6059.8747. 77679.5Yes
WXGA _6059.8149.70283.5Yes
WXGA _7574.93462.795106.5Yes
WXGA _8584.8871.554122 .5Yes
WXGA _120
(Reduce Blanking)
119. 9 8 997. 551115 . 5Yes
6035.8246.996Yes
64.99541.46751.419Ye s
6047. 39668.25No
119. 9 0 9101.563146.25Yes
◎
◎◎◎
◎
◎◎◎
◎◎◎
◎◎◎
◎
SXGA_6060.0263.981108Ye s
1280 x 1024
1280 x 960
70
SXGA_7575.02579.976135Yes
SXGA_8585.02491.146157. 5Yes
1280 x 960_606060108Yes
1280 x 960_8585.00285.938148. 5Ye s
◎◎
◎◎
Page 71
ResolutionMode
Refresh
rate
(Hz)
H-
frequency
(kHz)
Clock
(MHz)
User
Manual
Supported
3D
Field
3D
over-
under
3D
side-
by-side
English
1360 x 7681360 x 768_6060.01547. 71285.5Yes
WXGA+_60
1440 x 900
1400X1050SXGA+_6059.9786 5 . 317121. 75Ye s
1600x1200UXGA6075162Yes
1680x1050
640x480
@67Hz
832x624
@75Hz
1024x768
@75Hz
115 2 x 87 0
@75Hz
(Reduce Blanking)
WXGA+_6059.88755.935106.5Yes
1680x1050_60
(Reduce Blanking)
1680x1050_6059.95465.29146 . 25Yes
MAC1366.6673530.24Yes
MAC1674.54649.72257. 2 8Ye s
MAC1975.0260. 24180Yes
MAC2175.0668.68100Ye s
6055.46988.75No
59.88364. 674119No
◎◎
◎◎
◎◎
◎◎
◎
◎◎
◎◎
1920 x1080
@60HZ
1920 x120 0
@60HZ
1920X10 8 0
(VESA)
"1920x1080
@120Hz"
"1920x1200
@120Hz"
3840x2160
3840x2160
3840x21603840X2160_303067. 5297Ye s
3840x21603840X2160_6060135594Yes
1920X1080_60
(Reduce Blanking)
1920X1200_60
(Reduce Blanking)
1920X1080_60
(for Auditorium
model)
1920X1080_120120135297Yes
1920X1200_120
(Reduce Blanking)
3840X2160_30
(Reduce Blanking)
3840X2160_60
(Reduce Blanking)
6067.5148.5Ye s
59.9574.038154Ye s
59.96367.15 8173No
119. 9 0 9152 .404317Yes
29.9765.66257. 4 04Ye s
59.94133.187522.092Yes
◎◎◎
◎◎◎
◎
◎
71
Page 72
English
Support PC timing for PC input
Refresh
ResolutionMode
720 x 400720x400_7070.08731.46928 . 3221Ye s
VGA _6059.9431.46925.17 5Yes
640 x 480
800 x 600
VGA _7272.80937. 86131.5Ye s
VGA _757537. 531. 5Yes
VGA _8585.00843.26936Ye s
SVGA_5656.2535.15636Ye s
SVGA_6060. 31737.87940Yes
SVGA_7272.18848.07750Ye s
SVGA_757546.87549.5Yes
SVGA_8585.06153.67456.25Yes
SVGA _120
(Reduce Blanking)
XGA _6060.00448.36365Yes
XGA _7070.06956.47675Yes
rate
(Hz)
119. 8 5477.42 583Yes
H-
frequency
(kHz)
Clock
(MHz)
User
Manual
Supported
3D
Field
◎◎◎
◎◎◎
◎
◎◎◎
3D
over-
under
by-side
3D
side-
1024 x 768
1152 x 8641152 x 864_757567. 5108Yes
1024 x 576BenQ NB Timing6035.8246.966Ye s
1024 x 600BenQ NB Timing64.99541.46751.419Yes
128 0x720
1280 x 768
1280 x 800
XGA _7575.02960.02378.75Ye s
XGA _8584.99768.66794.5Yes
XGA _120
(Reduce Blanking)
1280 x 720_60604574.25Yes
128 0x720_1201209014 8 . 5No
1280 x 768_60
(Reduce Blanking)
1280 x 768_6059.8747.77679.5Yes
WXGA _6059.8149.70283.5Ye s
WXGA _7574.93462.795106. 5Yes
WXGA _8584.8871. 554122 .5Yes
WXGA _120119 . 90 9101.563146.25Yes
SXGA_6060.0263.981108Yes
119. 9 8 997. 551115 . 5Yes
6047.39668.25No
◎
◎◎◎
◎
◎◎◎
◎◎◎
◎◎◎
◎
◎◎
1280 x 1024
1280 x 960
1360 x 7681360 x 768_6060.01547.71285.5Yes
72
SXGA_7575.02579.976135Ye s
SXGA_8585.02491.146157.5Yes
1280 x 960_606060108Yes
1280 x 960_8585.00285.938148.5Yes
◎◎
◎◎
Page 73
ResolutionMode
Refresh
rate
(Hz)
H-
frequency
(kHz)
Clock
(MHz)
User
Manual
Supported
3D
Field
3D
over-
under
3D
side-
by-side
English
WXGA+_60
1440 x 900
1400X1050SXGA+_6059.97865 .317121.75Ye s
1600x1200UXGA6075162Ye s
1680 x 1050
640x480
@67Hz
832x624
@75Hz
1024x768
@75Hz
115 2 x 87 0
@75Hz
1920 x1080
@60HZ
1920 x120 0
@60HZ
(Reduce Blanking)
WXGA+_6059.88755.935106. 5Yes
1680x1050_60
(Reduce Blanking)
1680x1050_6059.95465.29146.25Yes
MAC1366.6673530.24Yes
MAC1674.54649.72257.2 8Yes
MAC1974.9360.24180Ye s
MAC2175.0668.68100Yes
1920X1080_606067.514 8 . 5Yes
1920X1200_6059.9574.038154Yes
6055.46988.75No
59.88364.674119No
◎◎
◎◎
◎◎
◎◎
◎◎
◎◎
◎◎◎
◎◎◎
1920X10 8 0
(VESA)
1920X1080_6059.96367.158173No
Note:
• There timing showing depend the EDID le and VGA graphic card limitation. It is possible that user cannot choose
the above timings on VGA display card.
73
Page 74
English
True 3D Video Compatibility table
1280 X 720P @ 50HzTop - and - Bottom
1280 X 720P @ 60HzTop - and - Bottom
1280 X 720P @ 50HzFrame packing
HDMI 1.4a 3D
Input
1280 X 720P @ 60HzFrame packing
1920 X 1080i @50 HzSide- by-Side (Half)
1920 X 1080i @60 HzSide- by-Side (Half)
1920 X 1080P @24 HzTop - and – Bottom
Input timing
Input
Resolutions
HDMI 1. 3
1920 X 1080P @24 HzFrame packing
1920 x 1080i @ 50Hz
1920 x1080i @ 60Hz
Side-by-Side(Half)SBS mode is on
1280 x 720P @50Hz
1280 x 720P @60Hz
1920 x 1080i @ 50Hz
1920 x1080i @ 60Hz
Top-and-BottomTAB mode is on
1280 x 720P @50Hz
1280 x 720P @60Hz
480i HQFS
3D format is Frame
sequential
*When testing 3D, please conrm that the glasses must support up to 144Hz
Support HDMI-1 / HDMI-2 timing for HDBaseT input (Rexton 4K timing)
RGBYCbCr422YCbCr422YCbCr422
74
Timing
Name
3840p23.98
3840p24
3840p25
3840p29.97
3840p30
VHz 8 Bit
Limit rangeFull rangeLimit range
10
12
Bit
8 Bit
Bit
◎◎◎◎◎◎◎
◎◎◎◎◎◎◎
◎◎◎◎◎◎◎
◎◎◎◎◎◎◎
◎◎◎◎◎◎◎
10
Bit
12
Bit
8 Bit
10
Bit
12
Bit
8 Bit
10
Bit
12
Bit
8 Bit
10
Bit
12
Bit
Page 75
RS232 command control
FunctionTy peOperationASCII
PowerWritePower On<CR>*pow=on#<CR>
WritePower off<CR>*pow=off#<CR>
ReadPower Status<CR>*pow=?#<CR>
English
Source
Selection
Audio
Control
Audio Source
Select
WriteCOMPUTER/YPbPr<CR>*sour=RGB#<CR>
WriteHDMI(MHL)<CR>*sour=hdmi#<CR>
WriteHDMI 2(MHL2)<CR>*sour=hdmi2#<CR>
WriteH DBas eT<CR>*sour=hdbaset#<CR>
WriteDisplayPort<CR>*sour=dp#<CR>
ReadCurrent source<CR>*sour=?#<CR>
WriteMute On<CR>*mute=on#<CR>
WriteMute Off<CR>*mute=off#<CR>
ReadMute Status<CR>*mute=?#<CR>
WriteVolume +<CR>*vol=+#<CR>
WriteVolume -<CR>*vol=-#<CR>
WriteVolume level for customer<CR>*vol=value#<CR>
ReadVolume Status<CR>*vol=?#<CR>
WriteAudio pass Through off<CR>*audiosour=off#<CR>