BenQ warrants this product against any defects in material and workmanship, under normal usage and
storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be
defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be
replacement of any defective parts (labor included). To obtain warranty service, immediately notify the
dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance
with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%,
temperature in-between 0°C and 40°C, altitude lower than 3000 m (used with High Altitude Mode),
and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal
rights, and you may have other rights which vary from country to country.
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make
changes from time to time in the contents hereof without obligation to notify any person of such
revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are
copyrights of their respective companies or organizations.
Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.
2 Warranty and Copyright information
Page 3
Table of Contents
Warranty and Copyright information ................................................................................ 2
Important safety instructions .............................................................................................. 4
Control Panel .............................................................................................................................................. 8
Control terminals ....................................................................................................................................... 9
Remote control ........................................................................................................................................10
Choosing a location ................................................................................................................................. 13
Starting up the projector ........................................................................................................................22
Using the menus .......................................................................................................................................22
Securing the projector ............................................................................................................................ 24
Switching input signal ...............................................................................................................................25
Shutting down the projector ................................................................................................................. 26
Menu operation ................................................................................................................... 27
Basic menu ............................................................................................................................................... 27
Advanced menu ..................................................................................................................................... 29
System ......................................................................................................................................................37
INFORMATION menu ....................................................................................................................... 39
Care of the projector .............................................................................................................................. 40
Light source information ........................................................................................................................ 41
LED Indicators........................................................................................................................................... 43
Your projector is designed and tested to meet the latest standards for safety of information technology
equipment. However, to ensure safe use of this product, it is important that you follow the instructions
mentioned in the user manual / installation guide and marked on the product.
1. Please read the user manual / installation guide before you operate your projector. Save
it for future reference.
2. Do not look straight at the projector lens during operation. The intense light beam may
damage your eyes.
3. Refer servicing to qualified service personnel.
4. Always open the lens shutter (if any) or remove the lens cap (if any) when the projector light source is on.
5. The light source becomes extremely hot during operation.
6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely
within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10
volts occur. In areas where the mains voltage may fluctuate or cut out, it is
recommended that you connect your projector through a power stabilizer, surge
protector or uninterruptible power supply (UPS).
7. Do not block the projection lens with any objects when the projector is under operation as this
could cause the objects to become heated and deformed or even cause a fire. To temporarily turn
off the light source, use the blank function.
8. Do not operate light sources beyond the rated light source life.
9. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining
serious damage.
10. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may
cause death if you should come into contact with live parts.
Under no circumstances should you ever undo or remove any other covers. Refer servicing only to
suitably qualified professional service personnel.
11. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding or any other soft surface.
- Do not cover this projector with a cloth or any other item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.
12. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing
injury or resulting in damage to the projector.
13. Do not step on the projector or place any objects upon it. Besides probable physical damage to the
projector, doing so may result in accidents and possible injury.
14. When the projector is under operation, you may sense some heated air and odor from its
ventilation grill. It is a normal phenomenon and not a product defect.
15. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail.
If the projector does become wet, disconnect it from the power supply's power outlet and call
BenQ to have the projector serviced.
16. This apparatus must be earthed.
17. Do not place this projector in any of the following environments.
4 Important safety instructions
Page 5
- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the
projector.
- Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.
- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the
projector's life span and darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above 40°C / 104°F
- Locations where the altitudes are higher than 3000 m (10000 feet).
Risk Group 2
1. According to the classification of
photobiological safety of light sources and
light source systems, this product is Risk
Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted
from this product.
3. Do not stare at operating light source. May
be harmful to the eyes.
4. As with any bright source, do not stare into
the direct beam.
The projector’s light source unit uses a laser.
Laser Caution
This product belongs to CLASS 1 laser product and
complies with IEC 60825-1:2014.
LASER RADIATION, DO NOT STARE INTO
BEAM, CLASS 1 LASER PRODUCT.
5 Important safety instructions
Page 6
Introduction
Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are missing,
please contact your place of purchase.
Standard accessories
ProjectorRemote control and batteriesInstallation guidePower cord
The supplied accessories will be suitable for your region, and may differ from those illustrated.
Optional accessories
1. Ceiling mount CMG3
2. 3D glasses
3. InstaShow™ (WDC10)
6 Introduction
Page 7
Projector exterior view
2
5
6
4
3
7
16
17
18
19
19
5
5
16
1616
18
19
19
5
5
2
8
3
9
15
5
5
2
11
1
5
1314
2020
10
12
1. Vent (heated air exhaust)
2. IR remote sensor
3. Zoom ring
12. AC power jack
13. POWER indicator light/TEMPerature warning
light/LIGHT indicator light
(See LED Indicators on page 43.)
15. External control panel
(See Control Panel on page 8.)
16. Ceiling mount holes
17. Security bar
18. Projector holder
19. Third party mounting holes
20. InstaShow holes
11. Kensington anti-theft lock slot
7 Introduction
Page 8
Control Panel
3
2
2
2
1
4
5
7
2
6
1. MENU
Turns on the On-Screen Display (OSD) menu.
2. Arrow keys (, , , )
When the On-Screen Display (OSD) menu is
activated, these keys are used as directional
arrows to select the desired menu items and
to make adjustments.
Keystone keys (, )
Displays the keystone correction page.
Vol um e ke ys (, )
Decreases or increase the projector volume.
3. POWER
Toggles the projector between standby mode
and on.
4. BACK
Goes back to previous OSD menu, exits and
saves menu settings.
5. AUTO
Automatically determines the best picture
timings for the displayed image when PC signal
(analog RGB) is selected.
6. OK
Confirms the selected On-Screen Display
(OSD) menu item.
7. SOURCE
Displays the source selection bar.
All the key presses described in this document are available on the remote control or projector.
8 Introduction
Page 9
Control terminals
135
2694
10
12
13 15
1416
7
118
17
18
1. WIRED REMOTE
For connection to a wired remote control.
2. RS232
Standard 9-pin D-sub interface for connection
to PC control system and projector
maintenance.
3. USB MINI-B
For firmware upgrade only.
4. USB TYPE A
Support 5V/2A output.
5. LAN
For connection to RJ45 Cat5/Cat6 Ethernet
cable to control the projector through a
network.
6. HDBaseT
For connection to RJ45 Cat5/Cat6 cable to
input uncompressed high-definition video
(HD).
7. HDMI 2
Connection to HDMI source.
10. S-VIDEO
Connection to S-Video source.
11. AUDIO IN L/R
Connection to an audio input source via an
audio or audio L/R cable.
12. PC IN
15-pin VGA port for connection to RGB
source or PC.
13. MONITOR OUT
Connection to other display equipment for
concurrent playback display. (Used with PC IN port.)
14. AUDIO IN
Connection to an audio input source via an
audio cable. (Used with PC IN port.)
15. AUDIO OUT
Connection to a speaker or headset.
16. 12V TRIGGER
Trigger external devices such as an electric
screen or light control, etc.
8. HDMI 1
Connection to HDMI source.
9. VIDEO
Connection to composite video source.
17. HDMI 3
Connection to HDMI source.
18. HDMI OUT
Connection to other display equipment for
concurrent playback display. (Used with
HDMI 3 port.)
9 Introduction
Page 10
Remote control
14
15
17
18
20
21
22
16
13
19
23
2
1
5
6
3
8
4
9
12
11
7
10
6. OK
Confirms the selected On-Screen Display
(OSD) menu item.
7. BACK
Goes back to previous OSD menu, exits and
saves menu settings.
8. MENU
Turns on the On-Screen Display (OSD) menu.
9. MUTE
Toggles projector audio between on and off.
10. Numeric buttons
Enters numbers in network settings or when
setting the remote control ID. Numeric
buttons 1, 2, 3, 4 cannot be pressed when
asked to enter password.
11. ALL
1. ON/ OFF
Toggles the projector between standby mode
and on.
2. SOURCE
Displays the source selection bar.
3. ASPECT
Selects the display aspect ratio.
4. PICTURE
Selects an available picture setup mode.
5. Arrow keys (, , , )
When the On-Screen Display (OSD) menu is
activated, these keys are used as directional
arrows to select the desired menu items and
to make adjustments.
Keystone keys (, )
Displays the keystone correction page.
Vol um e ke ys (, )
Decreases or increase the projector volume.
10 Introduction
Press and hold ID SET until the ID setting
indicator lights up. Press ALL to clear current
ID setting of the remote control. The ID is
cleared successfully when you see the ID
setting indicator starts flickering and then
blackout.
12. ZOOM+/ZOOM-
Magnifies or reduces the projected picture
size.
13. ID setting indicator
14. QUICK INSTALL
Quickly selects several functions to adjust the
projected image and displays the test pattern.
15. INFO
Displays the projector information.
16. LIGHT SOURCE
Selects a suitable light source power among
the provided modes.
17. AUTO
Automatically determines the best picture
timings for the displayed image.
Page 11
18. BLANK
A
p
p
r
o
x
.
+
3
0
º
A
ppr
ox
.
+
3
0
º
21. 3D
Used to hide the screen picture.
Do not block the projection lens from
projecting as this could cause the blocking
object to become heated and deformed or even
cause a fire.
19. LIGHT
Turns on the remote control backlight for a
few seconds. To keep the backlight on, press
any other key while the backlight is on. Press
the key again to turn the backlight off.
20. ID SET
Sets the code for this remote control. Press
and hold ID SET until the ID setting indicator
lights up. Enter the ID for the remote control
(between 01~99). The remote control ID
should be the same as the corresponding
projector ID. The ID is saved successfully
when you see the ID setting indicator starts
flickering and then blackout.
Displays the 3D menu.
22. FREEZE
Freezes the projected image.
23. PAG E+/PAG E-
No function.
Remote control effective range
The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR
remote control sensor(s) to function correctly. The distance between the remote control and the
sensor(s) should not exceed 7 meters (~ 23 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the
projector that might obstruct the infra-red beam.
• Operating the projector from the front• Operating the projector from the rear
Replacing the remote control batteries
1. Press and slide off the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install two
AAA batteries. Make sure that the positive and negative
ends are positioned correctly, as illustrated.
3. Slide the battery cover in until it clicks into place.
11 Introduction
Page 12
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen,
bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for
your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the
batteries to avoid damage to the remote control from possible battery leakage.
12 Introduction
Page 13
Installation
Air inlet
Air inlet
Air outlet
Air outlet
50 cm
above
70 cm
above
50 cm
above
50 cm
above
30 cm
above
50 cm
above
Minimum 100 mm
Choosing a location
Before choosing an installation location for your projector, take the following factors into consideration:
• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways: Front Table, Front Ceiling, Rear Ceiling,
Rear Table. (See Projector Installation on page 34.)
The projector can also be installed at following angles:
360-degree projection
Installation of the projector should be performed carefully. Incomplete or improper installation may cause the
projector to fall, resulting in personal injury or property damage.
Cooling notice
VentilationCaution for installation
For proper ventilation of the projector, make sure to leave some
space around the projector as shown in the illustration below:
• Table• Table
• Ceiling• Stacking
• Avoid using the projector in a poorly ventilated or confined space.
• The light source life may be affected if the projector is used tilted at an angle of more than +
15 degrees.
13 Installation
Page 14
Obtaining a preferred projected image size
H
W
Projection distance
Center of lens
Screen
16:10 Screen diagonal
Offset
The distance from the projector lens to the screen, the zoom setting, and the video format each factors
in the projected image size.
Projection dimensions
The screen aspect ratio is 16:10 and the projected picture is in a 16:10 aspect ratio
LU950
Screen sizeDistance from screen (mm)
W
Inchmm(max. zoom)(min. zoom)
4010168625381172152518780
50127010776731465190623480
60152412928081758228728170
802032 1723 1077 2343 3050 3756 0
902286 1939 1212 2636 3431 4226 0
1002540 2154 1346 2929 3812 4696 0
1102794 2369 1481 3222 4194 5165 0
1203048 2585 1615 3515 4575 5635 0
1303302 2800 1750 3808 4956 6104 0
1403556 3015 1885 4101 5337 6574 0
1503810 3231 2019 4394 5719 7043 0
1604064 3446 2154 4687 6100 7513 0
1704318 3662 2289 4980 6481 7982 0
1804572 3877 2423 5273 6862 8452 0
1904826 4092 2558 5566 7244 8922 0
2005080 4308 2692 5859 7625 9391 0
2506350 5385 3365 7323 9531 11739 0
3007620 6462 4039 8788 11437 14087 0
3508890 7539 4712 10253 13344 16434 0
40010160 8616 5385 11717 15250 18782 0
50012700 10770 6731 14647 19062 23478 0
(mm)
H (mm)
Min length
Average
Max length
Offset (mm)Diagonal
14 Installation
Page 15
LU951ST
Screen sizeDistance from screen (mm)
W
Inchmm(max. zoom)(min. zoom)
4010168625386987327670
50127010776738729159580
601524129280810471098115 00
802032 1723 1077 1396 1465 1534 0
902286 1939 1212 1570 1648 1725 0
1002540 2154 1346 1745 1831 1917 0
1102794 2369 1481 1919 2014 2109 0
1203048 2585 1615 2094 2197 2300 0
1303302 2800 1750 2268 2380 2492 0
1403556 3015 1885 2443 2563 2684 0
1503810 3231 2019 2617 2746 2875 0
1604064 3446 2154 2791 2929 3067 0
1704318 3662 2289 2966 3112 3259 0
1804572 3877 2423 3140 3295 3451 0
1904826 4092 2558 3315 3479 3642 0
2005080 4308 2692 3489 3662 3834 0
2506350 5385 3365 4362 4577 4792 0
3007620 6462 4039 5234 5492 5751 0
3508890 7539 4712 6106 6408 6709 0
40010160 8616 5385 6979 7323 7668 0
50012700 10770 6731 8723 9154 9585 0
(mm)
H (mm)
Min length
Average
Max length
Offset (mm)Diagonal
All measurements are approximate and may vary from the actual sizes.
BenQ recommends that if you intend to permanently install the projector, you should physically test the projection
size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this
projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your
installation location.
• Ceiling installation must be done by a qualified professional. Contact your dealer for more information. It is not
recommended you install the projector yourself.
• Only use the projector on a solid, level surface. Serious injury and damage can occur if the projector is dropped.
• Do not use the projector in an environment where extreme temperature occurs. The projector must be used at
temperatures between 32 degrees Fahrenheit (0 degrees Celsius) and 104 degrees Fahrenheit (40 degrees
Celsius).
• Screen damage will occur if the projector is exposed to moisture, dust or smoke.
• Do not cover the vents on the projector. Proper ventilation is required to dissipate heat. Damage to the projector
will occur if the vents are covered.
15 Installation
Page 16
Mounting the projector
If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ
projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall
down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• BenQ recommends that you also purchase a separate security cable and attach it securely to both the
security bar on the projector and the base of the mounting bracket. This will perform the secondary
role of restraining the projector should its attachment to the mounting bracket become loose.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to
fall and result in injury.
• Take necessary procedures to prevent the projector from falling off such as during an earthquake.
• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ
brand projector mounting kit.
• Consider the surrounding temperature where the projector is ceiling mounted. If a heater is used, the
temperature around the ceiling may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque
exceeding the recommended range may cause damage to the projector and subsequently falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.
16 Installation
Page 17
Adjusting the projector position
Desk-front
projection
Ceiling mount-front
projection
Vertical shift
Ver t ic a l sh i ft
Vertical shift
Height of
projected
image
Max. 0.5V
Max. 0.5V
Max. 0.5V
Max. 0.5V
1V
1V
Effective projection position
Max.
0.23H
Max.
0.23H
Height of
projected
image
Width of projected image
1H
Shift to
left
Shift to
right
V: Height of projected image
H: Width of projected image
Shifting the projection lens
The lens shift control provides flexibility for installing your projector. It allows the projector to be
positioned off the center of the screen.
The lens shift is expressed as a percentage of the projected image height or width. You can turn the
knobs on the projector to shift the projection lens in any direction within the allowable range depending
on your desired image position.
• Lens shift adjustment will not result in a degraded picture quality.
• Please stop turning the adjustment knob when you hear a clicking sound indicating that the knob has reached its
limit. Over-turning the knob may cause damage.
17 Installation
Page 18
Adjusting the projected image
Press.
Press .
Press .
Press .
Adjusting the projection angle
If the projector is not placed on a flat surface or the
screen and the projector are not perpendicular to
each other, the projected image becomes
trapezoidal. You can screw the adjuster feet to
fine-tune the horizontal angle.
To retract the feet, screw the adjuster feet in a
reverse direction.
Do not look into the lens while the light source is on. The strong light from the light source may cause damage to
your eyes.
Fine-tuning the image size and clarity
1. Adjust the projected image to the size that you
2. Sharpen the image by rotating the focus ring.
need using the zoom ring.
Correcting keystone
This function is not available when there is no input signal. If you wish to use this function when there is no input
signal, activate Test Pattern first.
Keystoning refers to the situation where the projected image becomes a trapezoid due to angled
projection.
To correct this, you will need to manually correct it following these steps.
1. Do one of the following steps to display the keystone
correction page.
• Press / on the projector or remote control.
• Press QUICK INSTALL on the remote control. Press to
highlight 2D Keystone and press OK.
• Go to Advanced Menu - Display > 2D Keystone and
press OK.
2. After the 2D Keystone correction page displays. Press to
correct keystoning at the top of the image. Press to correct keystoning at the bottom of the
image. Press to correct keystoning at the right side of the image. Press to correct keystoning
at the left side of the image.
18 Installation
Page 19
3. When 2D Keystone correction page displays, you can also do the following settings:
Corner Fit
Press for 2 seconds to reset.
• Press AUTO to reset the keystone values.
• Press / to disable the auto vertical keystone function.
Adjusting Corner Fit
This function is not available when there is no input signal. If you wish to use this function when there is no input
signal, activate Test Pattern first.
You can manually adjust four corners of the image by setting the horizontal and vertical values.
1. Do one of the following steps to display the corner fit correction page.
• Press QUICK INSTALL on the remote control. Press to highlight Corner Fit and press
OK.
• Go to Advanced Menu - Display > Corner Fit and press OK.
2. Press /// to select one corner and press OK.
3. Press / to adjust vertical values.
4. Press / to adjust horizontal values.
19 Installation
Page 20
Connection
7734
9
21 1
18
8 8
5 6
8
Notebook or desktop computer
A/V device
HDMI cable
RS232 cable
RJ-45 cable
HDBaseT matrix
switcher
Composite video
cable
S-Video cable
VGA cable
Audio cable
Electric screen,
etc.
1
23456
789
Monitor
Before connecting, carefully read the operating instructions for connecting the external device. When
connecting a signal source to the projector, be sure to:
1. Turn all equipment off before making any connections.
2. Use the correct signal cables for each source.
3. Ensure the cables are firmly inserted.
20 Connection
Page 21
• In the connections above, some cables may not be included with the projector (see Shipping contents on page 6).
They are commercially available from electronics stores.
• The connection illustrations are for reference only.
• Before connecting a cable to the projector or to a device that is connected to the projector, touch any nearby
metallic objects to remove any static electricity from your body.
• Do not use unnecessarily long cables to connect the projector or a device to the projector. Using a longer cable
that is wound makes it act like an antenna, making it more susceptible to noise.
• When connecting cables, connect GND first and then insert the connecting terminal of the connecting device.
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo
like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function
key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.
• If the selected video image is not displayed after the projector is turned on and the correct video source has been
selected, check that the video source device is turned on and operating correctly. Also check that the signal cables
have been connected correctly.
You need only connect the projector to a video source device using just one of the connecting methods,
however each provides a different level of video quality.
Te r m i n a lPicture quality
HDMI 1/HDMI 2/HDMI 3
Component Video (through
RGB input)
S-VIDEO
VIDEO
PC IN
Best
Better
Good
Normal
Normal
21 Connection
Page 22
Operation
Starting up the projector
1. Plug the power cord. Turn on the power outlet switch
(where fitted). The power indicator on the projector
lights orange after power has been applied.
2. Press on the projector or on the remote
control to start the projector. The power indicator
flashes green and stays green when the projector is on.
The start up procedure takes about 30 seconds. In the
later stage of start up, a startup logo is projected.
(If necessary) Rotate the focus ring to adjust the image
clearness.
3. If the projector is activated for the first time, select your
OSD language following the on-screen instructions.
4. If you are prompted for a password, press the arrow keys
to enter a 6-digit password. See Utilizing the password
function on page 24.
5. Switch all of the connected equipment on.
6. The projector will search for input signals. The current
input signal being scanned appears. If the projector does
not detect a valid signal, the message “No Signal” will
continue displaying until an input signal is found.
You can also press SOURCE to select your desired input signal. See Switching input signal on page
25.
• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.
• The Setup Wizard screenshots are for reference only and may differ from the actual design.
• If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message
“Out of Range”displayed on the background screen. Please change to an input signal which is compatible with
the projector's resolution or set the input signal to a lower setting. See Timing chart on page 47.
• If no signal is detected for 3 minutes, the projector automatically enters saving mode.
Using the menus
The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and
settings.
The OSD screenshots below are for reference only, and may differ from the actual design.
The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various
adjustments and settings.
• Basic OSD menu: provides primary menu functions. (See Basic menu on page 27)
• Advanced OSD menu: provides full menu functions. (See Advanced menu on page 29)
To access the OSD menu, press MENU on the projector or remote control.
22 Operation
Page 23
• Use the arrow keys ( / // ) on the projector or remote control to move through the menu items.
Basic Menu
Brightness
Aspect Ratio
2
1
2
6
Light Source Mode
Picture Mode
Volume
Information
Menu Type
Auto
Presentation
Normal
Enter
Exit
5
3
4
Wireless LAN
142
5
3
6
Picture
Picture Mode
Brightness
Contrast
Color
Tint
Sharpness
Off
Reference Mode
1
7
6
Brilliant Color
Advanced Color Settings
Display
Settings
Information
EnterExit
Return
Presentation
Presentation
Reset Picture
System
2
3
4
5
Blank
Off
1
5
2
6
3
7
4
• Use OK on the projector or remote control to confirm the selected menu item.
The first time you use the projector (after finishing the initial setup), Basic OSD menu displays.
The OSD screenshots below are for reference only, and may differ from the actual design.
Below is the overview of the Basic OSD menu.
Menu Type
Press OK to enter
the menu.
Main menuStatus
Current input
signal
Press MENU to go
to the previous page
or to exit.
If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the
instructions below:
1. Go to Basic Menu > Menu Type.
2. Press OK and press / to select Advanced. Next time when you turn on the projector, you
may access the Advanced OSD menu by pressing MENU.
Below is the overview of the Advanced OSD menu.
Main menu
& Main
menu icon
Press BACK to go
to the previous
page.
Press MENU to
Sub-menu
go to the previous
page or to exit.
Current
input signal
Status
Press OK
to enter the
menu.
Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow
the instructions below:
1. Go to Advanced Menu - System > Menu Settings and press OK.
2. Select Menu Type and OK.
• Press / to select Basic. Next time when you turn on the projector, you may access the Basic OSD
menu by pressing MENU.
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Securing the projector
Input New Password
Return
Password Error
Please try again.
Please write down the recall code, and contact
BenQ Customer Center.
Recall Code:
Recall Password
Return
Using a security cable lock
The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as
the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of
the projector. See item 11 on page 7.
A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the lock’s
documentation for finding out how to use it.
Utilizing the password function
Setting a password
1. Go to Advanced Menu - Settings > Security Settings. Press OK. The Security Settings
page appears.
2. Highlight Change Password and press OK.
3. The four arrow keys ( , , , ) respectively represent
4 digits (1, 2, 3, 4). According to the password you desire
to set, press the arrow keys to enter six digits for the
password.
4. Confirm the new password by re-entering the new
password.
Once the password is set, the OSD menu returns to the
Security Settings page.
5. To activate the Power On Lock function, press / to
highlight Power On Lock and press / to select On. Input the password again.
• The digits being input will display as asterisks on-screen. Make a note of your selected password and keep it in a
safe place in advance or right after the password is entered so that it is available to you should you ever forget it.
• Once a password has been set and the power on lock is activated, the projector cannot be used unless the
correct password is entered every time the projector is started.
If you forget the password
If you enter the wrong password, the password error
message will appear, and the Input Current Password
message follows. If you absolutely do not remember the
password, you can use the password recall procedure. See
Entering the password recall procedure on page 24.
If you enter an incorrect password 5 times in succession, the
projector will automatically shut down in a short time.
Entering the password recall procedure
1. Press and hold AUTO for 3 seconds. The projector will
display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to decode
the number. You may be required to provide proof of
purchase documentation to verify that you are an
authorized user of the projector.
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Page 25
Changing the password
1. Go to Advanced Menu - Settings > Security Settings > Change Password.
2. Press OK. The message “Input Current Password” appears.
3. Enter the old password.
• If the password is correct, another message “Input New Password” appears.
• If the password is incorrect, the password error message will appear, and the message “Input Current Password” appears for your retry. You can press BACK to cancel the change or try
another password.
4. Enter a new password.
5. Confirm the new password by re-entering the new password.
Disabling the password function
To disable password protection, go to Advanced Menu - Settings > Security Settings > Power On Lock and press / to select Off. The message “Input Current Password” appears. Enter the
current password.
• If the password is correct, the OSD menu returns to the Security Settings page. You will not
have to enter the password next time turning on the projector.
• If the password is incorrect, the password error message will appear, and the message “Input Current Password” appears for your retry. You can press BACK to cancel the change or try
another password.
Though the password function is disabled, you need to keep the old password in hand should you ever need to
re-activate the password function by entering the old password.
Switching input signal
The projector can be connected to multiple devices at
the same time. However, it can only display one full
screen at a time. When starting up, the projector
automatically searches for the available signals.
Be sure the Advanced Menu - Settings > Auto Source Search menu is On if you want the projector to
automatically search for the signals.
To select the source:
1. Press SOURCE. A source selection bar appears.
2. Press / // until your desired signal is selected and press OK.
Once detected, the selected source information will appear at the corner of the screen for seconds.
If there is multiple equipment connected to the projector, repeat steps 1-2 to search for another
signal.
• The brightness level of the projected image will change accordingly when you switch between different input
signals.
• For best display picture results, you should select and use an input signal which outputs at the projector’s native
resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting,
which may cause some image distortion or loss of picture clarity. See Aspect Ratio on page 27.
25 Operation
Page 26
Shutting down the projector
1. Press and a confirmation message will appear
prompting you. If you don't respond in a few seconds, the
message will disappear.
2. Press a second time. The POWER indicator light
flashes orange, the projection light source shuts down.
3. Once the cooling process finishes, the POWER indicator light is a steady orange and fans stop.
Disconnect the power cord from the power outlet.
• To protect the light source, the projector will not respond to any commands during the cooling process.
• Press again to start the projector after the POWER indicator light turns a steady orange.
26 Operation
Page 27
Menu operation
15:9 picture
4:3 picture
16:9 picture
4:3 picture
16:9 picture
16:10 picture
Please note that the on-screen display (OSD) menus vary according to the signal type selected and the
projector model you are using.
The menu items are available when the projector detects at least one valid signal. If there is no
equipment connected to the projector or no signal detected, limited menu items are accessible.
Basic menu
Brightness
Aspect Ratio
The higher the value, the brighter the image. Adjust this control so the black areas
of the image appear just as black and that detail in the dark areas is visible.
There are several options to set the image's aspect ratio depending on your input
signal source.
• Auto: Scales an image proportionally to fit the
projector's native resolution in its horizontal or
vertical width.
• Real: Projects an image as its original resolution and
resizes it to fit within the display area. For input signals
with lower resolutions, the projected image will be
displayed in its original size.
• 4:3: Scales an image so that it is displayed in the center
of the screen with a 4:3 aspect ratio.
• 16:9: Scales an image so that it is displayed in the
center of the screen with a 16:9 aspect ratio.
• 16:10: Scales an image so that it is displayed in the
center of the screen with a 16:10 aspect ratio.
27 Menu operation
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The projector is preset with several predefined picture modes so that you can
choose one to suit your operating environment and input signal picture type.
• Bright: Maximizes the brightness of the projected image. This mode is suitable for
environments where extra-high brightness is required, such as using the projector
in well lit rooms.
• Presentation: Is designed for presentations. The brightness is emphasized in this
mode to match PC and notebook coloring.
Picture Mode
• sRGB: Maximizes the purity of RGB colors to provide true-to-life images
regardless of brightness setting. It is most suitable for viewing photos taken with an
sRGB compatible and properly calibrated camera, and for viewing PC graphic and
drawing applications such as AutoCAD.
• Vivid: Is suitable for playing movies in rooms where there is a small amount of
ambient light, eg. your living room.
• DICOM SIM: Follows the standard of DICOM to get the gray level parameter.
• User 1/User 2: Recalls the settings customized based on the current available
picture modes. See Reference Mode on page 29.
VolumeAdjusts the sound level.
Light Source
See Setting the Light Source Mode on page 41.
Mode
• Native Resolution: Shows the native resolution of the projector.
• Detected Resolution: Shows the native resolution of the input signal.
• Source: Shows the current signal source.
• Picture Mode: Shows the selected mode in the Picture menu.
• Light Source Mode: Shows the selected mode in the Light Source Settings
menu.
Information
• 3D Format: Shows the current 3D mode.
• Color System: Shows input system format.
• Light Source Usage Time: Shows the number of hours the lamp has been
used.
• Projector ID: Shows projector ID of the projector.
• Firmware Version: Shows the firmware version of your projector.
Menu TypeSwitches to the Advanced OSD menu. See Using the menus on page 22.
28 Menu operation
Page 29
Advanced menu
Picture
The projector is preset with several predefined picture modes so that you can
choose one to suit your operating environment and input signal picture type.
• Bright: Maximizes the brightness of the projected image. This mode is suitable
for environments where extra-high brightness is required, such as using the
projector in well lit rooms.
• Presentation: Is designed for presentations. The brightness is emphasized in this
mode to match PC and notebook coloring.
Picture Mode
Reference
Mode
• sRGB: Maximizes the purity of RGB colors to provide true-to-life images
regardless of brightness setting. It is most suitable for viewing photos taken with
an sRGB compatible and properly calibrated camera, and for viewing PC graphic
and drawing applications such as AutoCAD.
• Vivid: Is suitable for playing movies in rooms where there is a small amount of
ambient light, eg. your living room.
• DICOM SIM: Follows the standard of DICOM to get the gray level parameter.
• User 1/User 2: Recalls the settings customized based on the current available
picture modes. See Reference Mode on page 29.
There are 2 user-definable modes if the current available picture modes are not
suitable for your need. You can use one of the picture modes (except the User 1/User 2) as a starting point and customize the settings.
1. Go to Picture > Picture Mode.
2. Press / to select User 1 or User 2.
3. Press to highlight Reference Mode, and press / to select a picture
mode that is closest to your need.
4. Press to select a menu item to be changed and adjust the value. The
adjustments define the selected user mode.
Brightness
Contrast
Color
Tint
SharpnessThe higher the value, the sharper the picture becomes.
The higher the value, the brighter the image. Adjust this control so the black areas
of the image appear just as black and that detail in the dark areas is visible.
The higher the value, the greater the contrast. Use this to set the peak white level
after you have previously adjusted the Brightness setting to suit your selected input
and viewing environment.
Lower setting produces less saturated colors. If the setting is too high, colors on
the image will be overpowering, which makes the image unrealistic.
The higher the value, the more greenish the picture becomes. The lower the value,
the more reddish the picture becomes.
29 Menu operation
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Brilliant Color
RED
BLUE
GREEN
Yellow
Cyan
Magenta
This feature utilizes a new color-processing algorithm and system level
enhancements to enable higher brightness while providing truer, more vibrant
colors in picture. It enables a greater than 50% brightness increase in mid-tone
images, which are common in video and natural scenes, so the projector
reproduces images in realistic and true colors. If you prefer images with that quality,
select On.
When Off is selected, the Color Temperature function is not available.
Color Temperature
There are several preset color temperature settings available. The available settings
may vary according to the signal type selected.
• Normal: Maintains normal colorings for white.
• Cool: Makes images appear bluish white.
• Warm: Makes images appear reddish white.
Color Temperature Tuning
You can also set a preferred color temperature by adjusting the following options.
• R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue.
• R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green,
and Blue.
Advanced
Color Settings
Color Management
This function provides six sets (RGBCMY) of colors to be adjusted. When you
select each color, you can independently adjust its range and saturation according
to your preference.
• Primary Color: Selects a color from among R (Red), G (Green), B (Blue), C
(Cyan), M (Magenta), or Y (Yellow).
• Hue: Increase in the range will include colors
consisted of more proportions of its two
adjacent colors. Please refer to the illustration
for how the colors relate to each other.
For example, if you select Red and set its range
at 0, only pure red in the projected picture will
be selected. Increasing its range will include red
close to yellow and red close to magenta.
• Saturation: Adjusts the values to your
preference. Every adjustment made will reflect to
the image immediately. For example, if you select Red and set its value at 0,
only the saturation of pure red will be affected.
Saturation is the amount of that color in a video picture. Lower settings produce less saturated
colors; a setting of “0” removes that color from the image entirely. If the saturation is too high, that
color will be overpowering and unrealistic.
30 Menu operation
• Gain: Adjusts the values to your preference. The contrast level of the
primary color you select will be affected. Every adjustment made will reflect to
the image immediately.
Page 31
Advanced
15:9 picture
4:3 picture
16:9 picture
4:3 picture
16:9 picture
16:10 picture
Color Settings
Wall Color
Corrects the projected picture’s color when the projection surface such as a
painted wall which may not be white, the Wall Color feature can help correct the
projected picture’s colors to prevent possible color difference between the source
and projected pictures. There are several precalibrated colors to choose from:
Light Yellow, Pink, Light Green, Blue, and Blackboard.
Reset Picture
Display
Aspect Ratio
Returns all of the adjustments you’ve made for the Picture menu to the factory
preset values.
There are several options to set the image's aspect ratio depending on your input
signal source.
• Auto: Scales an image proportionally to fit the
projector's native resolution in its horizontal or
vertical width.
• Real: Projects an image as its original resolution and
resizes it to fit within the display area. For input signals
with lower resolutions, the projected image will be
displayed in its original size.
• 4:3: Scales an image so that it is displayed in the
center of the screen with a 4:3 aspect ratio.
• 16:9: Scales an image so that it is displayed in the
center of the screen with a 16:9 aspect ratio.
• 16:10: Scales an image so that it is displayed in the
center of the screen with a 16:10 aspect ratio.
2D KeystoneSee Correcting keystone on page 18.
Corner FitSee Adjusting Corner Fit on page 19.
Adjusts the image size and focus and check that the
projected image is free from distortion.
Test Pattern
• Phase: Adjusts the clock phase to reduce image
PC &
Component
YPbPr Tuning
distortion. This function is only available when a PC
signal (analog RGB) or YPbPr signal is selected.
• H. Size: Adjusts the horizontal width of the image.
This function is only available when a PC signal (analog RGB) is selected.
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Position
Auto Sync
3D
Displays the position adjustment page. To move the projected image, use the
directional arrow keys. This function is only available when a PC signal (analog RGB)
is selected.
• On: Allows the projector to automatically determines the best picture timings for
the displayed image when PC signal (analog RGB) is selected and AUTO is
pressed.
• Off: The projector will not respond when AUTO is pressed.
This projector features a 3D function which enables you to enjoy the 3D movies,
videos, and sporting events in a more realistic way by presenting the depth of the
images. You need to wear a pair of 3D glasses to view the 3D images.
• 3D Mode: The default setting is Off. If you want the projector to automatically
choose an appropriate 3D format when detecting 3D contents, select Auto. If the
projector cannot recognize the 3D format, press / to choose a 3D mode from
among Top Bottom, Frame Sequential, Frame Packing and Side by Side.
When 3D function is activated:
• The brightness level of the projected image will decrease.
• The following settings cannot be adjusted: Picture Mode, Reference Mode.
• The 2D Keystone can only be adjusted within limited degrees.
• 3D Sync Invert: When you discover the inversion of the image depth, enable
this function to correct the problem.
HDMI Format
• Apply 3D Settings: After the 3D settings are saved, you can decide if you would
like to apply them by choosing a set of 3D settings that you have saved. Once
applied, the projector will automatically play the incoming 3D contents if it
matches the 3D settings saved.
Only the set(s) of 3D settings with memorized data is available.
• Save 3D Settings: When you have successfully displayed the 3D contents after
making the appropriate adjustments, you can enable this function and choose a set
of 3D settings to memorize current 3D settings.
Selects a suitable color format to optimize display quality.
• Auto: Automatically selects a suitable color space and gray level for the incoming
HDMI signal.
• RGB Limited: Utilizes the Limited range RGB 16-235.
• RGB Full: Utilizes the Full range RGB 0-255.
• YUV Limited: Utilizes the Limited range YUV 16-235.
• YUV Full: Utilizes the Full range YUV 0-255.
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Digital Zoom
Magnifies or reduces the projected image.
1. After the Zoom bar displays, press repeatedly to magnify the picture to a
desired size.
2. To navigate the picture, press OK to switch to the panning mode and press the
directional arrows ( , , , ) on the projector or remote control to
navigate the picture.
3. To reduce size of the picture, press OK to switch back to the zoom in/out
function, and press AUTO to restore the picture to its original size. You can
also press repeatedly until it is restored to the original size.
Image
Resizing
Reset Display
The picture can only be navigated after it is magnified. You can further magnify the picture while
searching for details.
Digital Shrink & Shift
Shrinks and/or shifts the projected image.
1. After the adjustment bar displays, press / repeatedly to shrink or magnify
the picture to a desired size.
2. Press OK to activate digital shift function.
3. After digital shift function is activated, press the directional arrows (, , ,
) to shift the image.
4. Press AUTO to restore the picture to its original size.
The picture can only be shifted after it shrank.
Returns all of the adjustments you’ve made for the Display menu to the factory
preset values.
The following settings will still remain: 2D Keystone, Corner Fit, Image Resizing.
Network
Wired LAN
AMX Device
Discovery
MAC Address
(Wired)
See BenQ Network Projector Operation Guide, which can be downloaded from
BenQ product webpage.
When this function is On, the projector can be detected by AMX controller.
Displays the mac address for this projector.
33 Menu operation
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Settings
Projector
Installation
• Front Table
Select this location with the projector placed on the
table in front of the screen. This is the most
common way to position the projector for quick
setup and portability.
• Front Ceiling
Select this location with the projector suspended
upside-down from the ceiling in front of the screen.
Purchase the BenQ Projector Ceiling Mount Kit
from your dealer to mount your projector on the
ceiling.
• Rear Ceiling
Select this location with the projector suspended
upside-down from the ceiling behind the screen. Note
that a special rear projection screen and the BenQ
Projector Ceiling Mount Kit are required for this
installation location.
Remote
Receiver
Auto Source
Search
Auto Signal
Adjustment
Light Source
Settings
• Rear Table
Select this location with the projector placed on the
table behind the screen. Note that a special rear
projection screen is required.
Allows you to enable all the remote receivers or one specific remote receiver on
the projector.
• Allows the projector to automatically search for a signal.
The following signal source(s) will not be automatically detected by the projector, and you’ll have to
manually select it from the source selection bar: Network Display, USB Reader.
• On: Allows the projector to automatically determines the best picture timings for
the displayed image when PC signal (analog RGB) is selected and AUTO is
pressed.
• Off: The projector will not respond when AUTO is pressed.
• Light Source Mode: See Setting the Light Source Mode on page 41.
• Light Source Information: Displays the number of hours the lamp has been
used.
34 Menu operation
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Blank Timer
Sets the image blank time when there is no action taken on the blank screen, once
elapsed the image will return to the screen. If the preset time spans are not suitable
for your need, select Disable. No matter Blank Timer is activated or not, you
can press most of the keys on the projector or remote control to restore the
picture.
Reminder Message
Sets the reminder messages on or off.
High Altitude Mode
We recommend you turn on the High Altitude Mode when your environment is
between 1500 m –3000 m above sea level, and ambient temperature is between
0°C–30°C.
You can also select Auto, allowing the projector to automatically detect the
altitude and display reminder message suggesting you to adjust the setting when
necessary.
Operation
Settings
Operation under "High Altitude Mode" may cause a higher decibel operating
noise level because of increased fan speed necessary to improve overall system
cooling and performance.
If you use this projector under other extreme conditions excluding the above, it
may display auto shut-down symptoms, which is designed to protect your projector
from over-heating. In cases like this, you should switch to High Altitude mode to
solve these symptoms. However, this is not to state that this projector can operate
under any and all harsh or extreme conditions.
Power On/Off Settings
• Direct Power On: Allows the projector to turn on automatically once the
power is fed through the power cord.
• Signal Power On: Sets whether to turn the projector directly on without
pressing POWER or ON when the projector is in standby mode and
detects a VGA signal.
• Auto Power Off: Allows the projector to turn off automatically if no input signal
is detected after a set period of time to prevent unnecessary waste of lamp life.
• Power Off Timer: Sets the auto-shutdown timer.
35 Menu operation
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Security
Settings
Panel Key Lock
With the control keys on the projector locked, you can prevent your projector
settings from being changed accidentally (by children, for example). When the
Panel Key Lock is on, no control keys on the projector will operate except
POWER.
To release panel key lock, press and hold (the right key) for 3 seconds on the
projector or turn this function off using the remote control.
If you turn off the projector without disabling panel key lock, the projector will still be in locked
status the next time it is turned on.
Change Password
See Utilizing the password function on page 24.
Power On Lock
See Utilizing the password function on page 24.
Port Selection
Serial Port
Setting
HDMI
Equalizer
Image
Memory
Allows you to select a preferred control port: through the RS-232C port (RS232
port on the projector) or the HDBaseT port (HDBaseT input port on the
projector).
Baud Rate
Selects a baud rate that is identical with your computer’s so that you can connect
the projector using a suitable RS-232 cable and update or download the projector’s
firmware. This function is intended for qualified service personnel.
Adjusts the equalizer gain settings for an HDMI signal. The higher the setting, the
stronger the gain value. If there are more than one HDMI port on the projector,
select the HDMI port first before adjusting the value.
Save Image Memory
Allows you to save and apply several sets of image settings for regularly used
circumstances, including the following settings: Projector Installation, Aspect
Ratio, Picture Mode, Source, Resolution, Light Source Mode, Digital
Shrink & Shift. You can choose one set of memory to save the current settings.
Apply Image Memory
After the image memories are saved, you can decide if you would like to apply it by
choosing a set of memory that you have saved.
Rename
Renames the image memories.
36 Menu operation
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Sets the projector ID for this projector (between 01~99). When multiple adjacent
Enable Network
Standby Mode
Allows the projector to provide the network function in
standby mode.
Switch to Normal
Standby Mode
Allows the projector to disable the network function
after a set period of time after it enters standby mode.
For instance, if 20 min is selected, the projector is able to
provide the network function for 20 minutes after it
enters standby mode. When 20 minutes is up, the
projector enters normal standby mode.
projectors are in operation at the same time, switching the projector ID codes can
prevent interference from other remote controls. After the Projector ID is set,
switch to the same ID for the remote control to control this projector. See Remote
control on page 10
Set the ID
1. Press and hold ID SET until the ID setting indicator lights up.
Projector ID
Settings
2. Enter the ID for the remote control (between 01~99). The remote control ID
should be the same as the corresponding projector ID.
3. The ID is saved successfully when you see the ID setting indicator starts
flickering and then blackout.
Clear the ID
1. Press and hold ID SET until the ID setting indicator lights up.
2. Press ALL to clear current ID setting of the remote control.
3. The ID is cleared successfully when you see the ID setting indicator starts
flickering and then blackout.
Reset Settings
Returns all of the adjustments you’ve made for the Settings menu to the factory
preset values.
System
LanguageSets the language for the On-Screen Display (OSD) menus.
• Network: Allows you to make following settings:
Standby
Settings
• Monitor Out: Allows the projector to output a VGA signal when it is in standby
mode and the PC IN jack and the MONITOR OUT jack are correctly
connected to devices.
• HDMI Out: Allows the projector to output an HDMI signal when it is in standby
mode and the HDMI 3 jack and the HDMI OUT jack are correctly connected to
devices.
• Audio Pass Through: The projector can play sound when it is in standby mode
and the corresponding jacks are correctly connected to devices. Press / to
choose the source that you wish to use. See Connection on page 20 for how to
make the connection.
37 Menu operation
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Background
Settings
Menu Settings
• Background: Sets the background color for the projector.
• Splash Screen: Allows you to select which logo screen will be displayed during
projector start-up.
• Menu Type: Switches to the Basic OSD menu.
• Menu Display Time: Sets the length of time the OSD will remain active after
your last key press.
• Mute: Temporarily turns off the sound.
• Volume: Adjusts the sound level.
Audio
Settings
Closed
Caption
Factory
Default
• Power On/Off Ring Tone: Turns on or off the ring tone when the projector is
in startup and shutdown process.
The only way to change Power On/Off Ring Tone is setting On or Off here. Setting the sound
mute or changing the sound level will not affect the Power On/Off Ring Tone.
• Closed Caption Enable: Activates the function by selecting On when the
selected input signal carries closed captions.
Captions: An on-screen display of the dialogue, narration, and sound effects of TV programs and
videos that are closed captioned (usually marked as "CC" in TV listings).
• Caption Version: Selects a preferred closed captioning mode. To view captions,
select CC1, CC2, CC3, or CC4 (CC1 displays captions in the primary language
in your area).
Returns all settings to the factory preset values.
The following settings will still remain: 2D Keystone, Corner Fit, Projector Installation, Light
Source Usage Time, High Altitude Mode, Security Settings, Baud Rate, Digital Shrink &
Shift, QUICK INSTALL.
Reset System
38 Menu operation
Returns all of the adjustments you’ve made for the System menu to the factory
preset values.
Page 39
INFORMATION menu
• Native Resolution: Shows the native resolution of the projector.
• Detected Resolution: Shows the native resolution of the input signal.
• Source: Shows the current signal source.
• Picture Mode: Shows the selected mode in the Picture menu.
• Light Source Mode: Shows the selected mode in the Light Source Settings
Current
System Status
menu.
• 3D Format: Shows the current 3D mode.
• Color System: Shows input system format.
• Light Source Usage Time: Shows the number of hours the lamp has been
used.
• Projector ID: Shows projector ID of the projector.
• Firmware Version: Shows the firmware version of your projector.
39 Menu operation
Page 40
Maintenance
Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector
and let it cool down completely before cleaning the lens.
• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently
wipe the lens surface.
• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as
alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with
rubber or vinyl materials may result in damage to the projector surface and cabinet material.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as described in
Shutting down the projector on page 26 and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then
wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below:
• Make sure the temperature and humidity of the storage area are within the recommended range for
the projector. Please refer toSpecifications on page 45 or consult your dealer about the range.
• Retract the adjuster feet.
• Remove the battery from the remote control.
• Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
40 Maintenance
Page 41
Light source information
Light Source Mode
Economic
Dimming
Normal
Custom
Back
Getting to know the light source hour
When the projector is in operation, the duration (in hours) of light source usage is automatically
calculated by the built-in timer. The method of calculating the equivalent light source hour is as follows:
Light Source Usage Time = (hours used in Normal mode) + (hours used in Economic mode) +
(hours used in Dimming mode) + (hours used in Custom mode)
Total (equivalent) light source hour = 1.0 x (hours used in Normal mode) + 1.0 x (hours used in
Economic mode) + 1.0 x (hours used in Dimming mode) + 1.0 x (hours used in Custom mode)
To obtain the light source hour information:
1. Go to Advanced Menu - Settings > Light Source Settings and press OK. The Light Source Settings page appears.
2. Press to select Light Source Information and press OK. The Light Source Information
is displayed.
You can also get the light source hour information on the INFORMATION menu.
Extending light source life
• Setting the Light Source Mode
Go to Advanced Menu - Settings > Light Source Settings > Light Source Mode or press
LIGHT SOURCE on the remote control to selects a suitable light source power from among the
provided modes.
Light source
mode
NormalProvides full light source brightness
EconomicLowers brightness to extend the light source life and decreases the fan noise
DimmingLowers brightness to offer a longer light source life
Custom
Description
Displays the light source brightness adjustment bar so that you can adjust the setting to your
liking
• Setting Auto Power Off
This function allows the projector to turn off automatically if no input signal is detected after a set
period of time to prevent unnecessary waste of light source life.
To s e t Auto Power Off, go to Advanced Menu - Settings > Operation Settings > Power On/Off Settings > Auto Power Off and press /.
41 Maintenance
Page 42
• The apparent brightness of the projected image will vary depending on the ambient lighting conditions, selected
input signal contrast/brightness settings, and is directly proportional to projection distance.
• The light source brightness will decline over time and may vary within the light source manufacturers
specifications. This is normal and expected behavior.
42 Maintenance
Page 43
LED Indicators
Light
Status & Description
Power events
Stand-by mode
Powering up
Normal operation
Normal power-down cooling
Downloading
Color wheel start fail
Phosphor wheel start fail
Burn-in ON
Burn-in OFF
Light source events
Light source life exhausted
Light source error in normal operation
Light source is not lit up
Thermal events
Fan 1 error (the actual fan speed is outside the desired speed)
Fan 2 error (the actual fan speed is outside the desired speed)
Fan 3 error (the actual fan speed is outside the desired speed)
Fan 4 error (the actual fan speed is outside the desired speed)
Fan 5 error (the actual fan speed is outside the desired speed)
Fan 6 error (the actual fan speed is outside the desired speed)
Fan 7 error (the actual fan speed is outside the desired speed)
Fan 8 error (the actual fan speed is outside the desired speed)
Temperature 1 error (over limited temperature)
Thermal Sensor 1 open error
: Off
Thermal Sensor 1 short error
Thermal IC #1 I2C Connection error
: Orange On: Green On: Red On
: Orange Flashing: Green Flashing: Red Flashing
43 Maintenance
Page 44
Tro ub le sh oo ti n g
The projector does not turn on.
CauseRemedy
There is no power from the power cord.
Attempting to turn the projector on again during
the cooling process.
No picture
CauseRemedy
Plug the power cord into the AC power jack on the
projector, and plug the power cord into the power outlet. If
the power outlet has a switch, make sure that it is switched
on.
Wait until the cooling down process has completed.
The video source is not turned on or connected
correctly.
The projector is not correctly connected to the
input signal device.
The input signal has not been correctly selected.Select the correct input signal with the SOURCE key.
The lens cover is still closed.Open the lens cover.
Blurred image
CauseRemedy
The projection lens is not correctly focused.Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned
properly.
The lens cover is still closed.Open the lens cover.
Remote control does not work.
CauseRemedy
The batteries are out of power.Replace both of the batteries with new ones.
There is an obstacle between the remote control
and the projector.
You are too far away from the projector.Stand within 8 meters (26 feet) of the projector.
Turn the video source on and check that the signal cable is
connected correctly.
Check the connection.
Adjust the projection angle and direction as well as the
height of the projector if necessary.
Remove the obstacle.
The password is incorrect.
CauseRemedy
You do not remember the password.See Entering the password recall procedure on page 24.
44 Troubleshooting
Page 45
Specifications
Projector specifications
All specifications are subject to change without notice.
Optical
Resolution
1920 (H) x 1200 (V) WUXGA
Display system
1-CHIP DMD
Lens
LU950:
F = 1.81 to 2.1, f = 14.3 to 22.9 mm
LU951ST:
F = 1.83 to 1.86, f = 8.6 to 9.4 mm
Clear focus range
LU950:
1.75
–
5.83 m @ Wide,
2.8
–9.32 m
LU951ST:
1.04
–
1.15
–3.82 m
Light source
Laser diode
@ Tele
3.47 m @ Wide,
@ Tele
Electrical
Power supply
AC100–240V, 5.6 A, 50–60 Hz (Automatic)
Power consumption
530 W (Max); < 0.5 W (Standby)
Mechanical
Weight
9.4 Kg (20.7 lbs)
Output terminals
RGB output
D-Sub 15-pin (female) x 1
HDMI output x 1
Audio signal output x 1
Speaker
(Stereo) 10 watt x 1
Control
RS-232 serial control
9 pin x 1
LAN control
RJ45 x 1
IR receiver x 2
Wired Remote control x 1
12V Trigger power supply 12V / 0.5A x 1
Input terminals
Computer input
RGB input
D-Sub 15-pin (female) x 1
Video signal input
S-VIDEO
Mini DIN 4-pin port x 1
VIDEO
RCA jack x 1
Analog
Component RCA jack x 3 (through RGB input)
Digital
HDMI (1.4a, HDCP 1.4) x 3
Audio signal input
RCA audio jack (L/R) x 2
PC audio jack x 1
USB
Mini Type B x 1; Type-A power supply 5V / 2 A x 1
HDBaseT RX x 1
Environmental Requirements
Operating temperature
0°C–40°C at sea level
Storage temperature
-20°C–60°C at sea level
Operating/Storage relative humidity
10%–90% (without condensation)
Operating altitude
0–1499 m at 0°C–35°C
1500–3000 m at 0°C–30°C (with
High Altitude Mode on)
45 Specifications
Page 46
Dimensions
490
122
159
84.50
90.70
13
380
330
315.8
169.5
115.48
15.29
73.57
12
384
363
277
160
169.5
Unit: mm
A
BB
B
A
A
A
B
277.00
160.00
427.30
591.50
383.00
169.50
A: BenQ ceiling mount CMG3 (5J.JAM10.001)
Ceiling mount screw: M4
(Max. L = 25 mm; Min. L = 20 mm)
B: Third party mounting holes
Screw: M6 (Max. L = 8 mm)
Unit: mm
490 mm (W) x 159 mm (H) x 380 mm (D)
Ceiling mount installation diagram
46 Specifications
Page 47
Timing chart
Supported timing for PC input
Ver ti cal
ResolutionMode
Frequency
(Hz)
VGA_6059.94031.46925.175VVV
640 x 480
720 x 400720 x 400_7070.08731.46928.3221
800 x 600
1024 x 768
1152 x 8641152 x 864_757567.5108
1024 x 576
1024 x 600
1280 x 7201280 x 720_606045.00074.250VVV
1280 x 7681280 x 768_6059.8747.77679.5VVV
1280 x 800
1280 x 1024
1280 x 960
1360 x 7681360 x 768_6060.01547.71285.5VV
1400 x 1050SXGA+_6059.97865.317121.750VV
1440 x 900WXGA+_6059.88755.935106.500VV
1600 x 1200UXGA60.00075.000162.000VV
1680 x 10501680 x 1050_6059.95465.290146.250VV
640 x 480@67HzMAC1366.66735.00030.240
832 x 624@75HzMAC1674.54649.72257.280
1024 x 768@75HzMAC1974.9360.24180.000
1152 x 870@75HzMAC2175.06068.680100.000
SXGA_8585.02491.146157.500
1280 x 960_6060.00060.000108.000VV
1280 x 960_8585.00285.938148.500
1920 x 1200_60
(Reduce Blanking)
119.85477.42583.000V
119.98997.551115.5V
60.035.82046.966
64.99541.46751.419
119.909101.563146.25V
59.95074.038154.0000VV
Horizontal
Frequency
(kHz)
Pixel
Frequency
(MHz)
Supported 3D format
Frame
Sequential
Top
Bottom
Side by
Side
The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible
that some timings cannot be chosen.
47 Specifications
Page 48
Supported timing for HDMI (HDCP) input
• PC timings
Ver ti cal
ResolutionMode
Frequency
(Hz)
VGA_6059.940 31.469 25.175 VVV
640 x 480
720 x 400720 x 400_7070.08731.46928.3221
800 x 600
1024 x 768
1152 x 8641152 x 864_757567.5108
1024 x 576@60Hz
1024 x 600@65Hz
1280 x 7201280 x 720_606045.00074.250VVV
1280 x 7681280 x 768_6059.87047.77679.5VVV
1280 x 800
1280 x 1024
1280 x 960
1360 x 7681360 x 768_6060.01547.71285.500VV
1440 x 900WXGA+_6059.88755.935106.500VV
1400 x 1050SXGA+_6059.97865.317121.750VV
1600 x 1200UXGA60.00075.000 162.000VV
1680 x 10501680 x 1050_6059.95465.290146.250VV
640 x 480@67HzMAC1366.66735.00030.240
832 x 624@75HzMAC1674.54649.72257.280
1024 x 768@75HzMAC1975.02060.24180.000
1152 x 870@75HzMAC2175.0668.68100.00
SXGA_8585.02491.146157.500
1280 x 960_6060.00060.000108VV
1280 x 960_8585.00285.938148.500
1920 x 1200_60
(Reduce Blanking)
119.85477.42583.000V
119.98997.551115.5V
60.0035.82046.996
64.99541.46751.419
119.909101.563146.25V
59.95074.038154.0000VV
Horizontal
Frequency
(kHz)
Pixel
Frequency
(MHz)
Supported 3D format
Frame
Sequential
Top
Bottom
Side by
Side
The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible
that some timings cannot be chosen.
48 Specifications
Page 49
• Video timings
Ver ti cal
TimingResolution
Frequency
(Hz)
480i720 x 48059.9415.7327V
480p720 x 48059.9431.4727V
576i720 x 5765015.6327
576p720 x 5765031.2527
720/50p1280 x 7205037.574.25VVV
720/60p1280 x 7206045.0074.25VVVV
1080/24P 1920 x 1080242774.25VVV
1080/25P 1920 x 10802528.1374.25
1080/30P 1920 x 10803033.7574.25
1080/50i1920 x 10805028.1374.25V
1080/60i1920 x 10806033.7574.25V
1080/50P 1920 x 10805056.25148.5VV
1080/60P 1920 x 1080 6067.5148.5VV
Horizontal
Frequency
(kHz)
Pixel
Frequency
(MHz)
Frame
Sequential
Supported 3D format
Frame
Packing
Top
Bottom
Side by
Side
49 Specifications
Page 50
Supported timing for HDBaseT input
• PC timings
Ver ti cal
ResolutionMode
Frequency
(Hz)
VGA_6059.940 31.469 25.175 VVV
640 x 480
720 x 400720 x 400_7070.08731.46928.3221
800 x 600
1024 x 768
1152 x 8641152 x 864_757567.5108
1024 x 576@60Hz
1024 x 600@65Hz
1280 x 7201280 x 720_606045.00074.250VVV
1280 x 7681280 x 768_6059.87047.77679.5VVV
1280 x 800
1280 x 1024
1280 x 960
1360 x 7681360 x 768_6060.01547.71285.500VV
1440 x 900WXGA+_6059.88755.935106.500VV
1400 x 1050SXGA+_6059.97865.317121.750VV
1600 x 1200UXGA60.00075.000 162.000VV
1680 x 10501680 x 1050_6059.95465.290146.250VV
640 x 480@67HzMAC1366.66735.00030.240
832 x 624@75HzMAC1674.54649.72257.280
1024 x 768@75HzMAC1975.02060.24180.000
1152 x 870@75HzMAC2175.0668.68100.00