BenQ LK990 User Manual

Digital Projector
User Manual
Installation Projector I LK990/L6000
V 1.00

Warranty and Copyright information

Limited warranty
BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 40°C, altitude lower than 3000 m (used with High Altitude Mode), and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.
For other information, please visit www.BenQ.com.
Copyright
Copyright © 2018 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.
Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.
2 Warranty and Copyright information
Table of Contents
Warranty and Copyright information ................................................................................ 2
Important safety instructions .............................................................................................. 4
Introduction .......................................................................................................................... 6
Shipping contents ....................................................................................................................................... 6
Projector exterior view ............................................................................................................................ 7
Control Panel .............................................................................................................................................. 8
Control terminals ....................................................................................................................................... 9
Remote control ........................................................................................................................................10
Installation ........................................................................................................................... 13
Choosing a location ................................................................................................................................. 13
Cooling notice ...........................................................................................................................................13
Obtaining a preferred projected image size....................................................................................... 14
Mounting the projector ..........................................................................................................................15
Adjusting the projector position........................................................................................................... 16
Adjusting the projected image............................................................................................................... 17
Connection .......................................................................................................................... 18
Operation ............................................................................................................................ 20
Starting up the projector ........................................................................................................................20
Using the menus .......................................................................................................................................21
Securing the projector ............................................................................................................................ 22
Switching input signal ...............................................................................................................................23
Shutting down the projector ................................................................................................................. 24
Menu operation ................................................................................................................... 25
Menu System ............................................................................................................................................. 25
PICTURE menu ..................................................................................................................................... 28
DISPLAY menu...................................................................................................................................... 33
INSTALLATION menu .....................................................................................................................34
SYSTEM SETUP: BASIC menu ..................................................................................................... 36
SYSTEM SETUP: ADVANCED menu ........................................................................................37
INFORMATION menu ....................................................................................................................... 38
Maintenance ........................................................................................................................ 39
Care of the projector .............................................................................................................................. 39
Light source information ........................................................................................................................ 40
LED Indicators........................................................................................................................................... 42
Troubleshooting ................................................................................................................. 44
Specifications ...................................................................................................................... 45
Projector specifications ..........................................................................................................................45
Dimensions ................................................................................................................................................46
Timing chart............................................................................................................................................... 48
RS232 command....................................................................................................................................... 53
3 Table of Contents

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in the user manual / installation guide and marked on the product.
1. Please read the user manual / installation guide before you operate your projector. Save it for future reference.
2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.
3. Refer servicing to qualified service personnel.
4. Always open the lens shutter (if any) or remove the lens cap (if any) when the projector light source is on.
5. The light source becomes extremely hot during operation.
6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where the mains voltage may fluctuate or cut out, it is
recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).
7. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the light source, use the blank function.
8. Do not operate light sources beyond the rated light source life.
9. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.
10. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts.
Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.
11. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding or any other soft surface.
- Do not cover this projector with a cloth or any other item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.
12. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.
13. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.
14. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.
15. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.
16. This apparatus must be earthed.
17. Do not place this projector in any of the following environments.
4 Important safety instructions
- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.
- Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.
- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above 40°C / 104°F
- Locations where the altitudes are higher than 3000 m (10000 feet).
5 Important safety instructions

Introduction

Shipping contents

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.
Standard accessories
Projector Remote control and batteries Installation guide Power cord
Cable tie set x 2 Rubber cap
The supplied accessories will be suitable for your region, and may differ from those illustrated.
Optional accessories
1. Ceiling mount CMG5
2. RS232 cable
6 Introduction

Projector exterior view

6
6
14
16
16
5
3
2
4
7
1
14
16
15
16
13
12
2
9
8
10
11
1. Lens shift adjustment knobs (LEFT/RIGHT, UP/DOWN)
2. Vent (heated air exhaust)
3. Focus ring
4. Zoom ring
5. Projection lens
6. IR remote sensor
7. Lens cover
8. POWER indicator light/TEMPerature warning light/LIGHT indicator light (See LED Indicators on page 42.)
9. Vent (cool air intake)
10. Control terminals (See Control terminals on page
9.)
11. AC power jack
12. External control panel (See Control Panel on page 8.)
13. Security bar
14. Adjuster feet
15. Anamorphic lens holes
16. Ceiling mount holes
7 Introduction

Control Panel

6
4
3
7
2
1
5
1. SOURCE
Displays the source selection bar.
2. Arrow keys ( , , , )
When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.
3. BACK
Goes back to previous OSD menu, exits and saves menu settings.
4. MODE
Selects an available picture setup mode.
5. OK
Confirms the selected On-Screen Display (OSD) menu item.
6. MENU
Turns on the On-Screen Display (OSD) menu.
7. POWER
Toggles the projector between standby mode and on.
All the key presses described in this document are available on the remote control or projector.
8 Introduction

Control terminals

1
3
5 6
7 8
10
2 9
4
11
12 14
13
1. LAN
For connection to RJ45 Cat5/Cat6 Ethernet cable to control the projector through a network.
2. WIRED REMOTE
For connection to a wired remote control.
3. AUDIO OUT
Connection to a speaker or headset.
4. HDBaseT
For connection to RJ45 Cat5/Cat6 cable to input uncompressed high-definition video (HD).
5. MONITOR OUT
Connection to other display equipment for concurrent playback display. (Used with PC port.)
6. PC
15-pin VGA port for connection to RGB source or PC.
7. HDMI 3
Connection to HDMI source. (Up to 1080p and 3D supported.)
8. HDMI OUT
Connection to other display equipment for concurrent playback display. (Used with HDMI 3 port.)
9. HDMI 1 (HDCP2.2)
Connection to HDMI (4K) source with HDR supported.
10. HDMI 2
Connection to HDMI source. (Up to 1080p and 3D supported.)
11. 12V TRIGGER
Trigger external devices such as an electric screen or light control, etc.
12. USB MINI-B
For firmware upgrade only.
13. USB TYPE A
This port supports 5V/2A output.
14. RS232
Standard 9-pin D-sub interface for connection to PC control system and projector maintenance.
9 Introduction

Remote control

14 15
17 18
20 21 22
16
13
19
23
2
1
5
6
3
8
4
9
12
11
7
10
5. Arrow keys ( , , , )
When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.
Keystone keys ( , )
Displays the keystone correction page.
Vol um e ke ys (-, +)
Decreases or increase the projector volume. Not available when the input source is PC.
6. OK
Confirms the selected On-Screen Display (OSD) menu item.
7. BACK
Goes back to previous OSD menu, exits and saves menu settings.
1. ON/ OFF
Toggles the projector between standby mode and on.
2. SOURCE
Displays the source selection bar.
3. ASPECT
Selects the display aspect ratio.
4. PICTURE
Selects an available picture setup mode.
8. MENU
Turns on the On-Screen Display (OSD) menu.
9. MUTE
Toggles projector audio between on and off.
10. Numeric buttons
Enters numbers when setting the remote control ID. Numeric buttons 1, 2, 3, 4 cannot be pressed when asked to enter password.
11. ALL
Press and hold ID SET until the ID setting indicator lights up. Press ALL to clear current ID setting of the remote control. The ID is cleared successfully when you see the ID setting indicator starts flickering and then blackout.
12. ZOOM+/ZOOM-
No function.
13. ID setting indicator
10 Introduction
14. QUICK INSTALL
A
p
p
r
o
x
.
+
3
0
º
A
pp
r
o
x
.
+
30
º
20. ID SET
No function.
15. INFO
Displays the projector information.
16. LIGHT SOURCE
Selects a suitable light source power among the provided modes.
17. AUTO
Automatically determines the best picture timings for the displayed image.
18. BLANK
Used to hide the screen picture.
Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire.
19. LIGHT
Turns on the remote control backlight for a few seconds. To keep the backlight on, press any other key while the backlight is on. Press the key again to turn the backlight off.
Sets the code for this remote control. Press and hold ID SET until the ID setting indicator lights up. Enter the ID for the remote control (between 01~99). The remote control ID should be the same as the corresponding projector ID. The ID is saved successfully when you see the ID setting indicator starts flickering and then blackout.
21. 3D
Displays the 3D menu.
22. FREEZE
No function.
23. PAG E+/PAG E-
No function.
Remote control effective range
The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.
• Operating the projector from the front • Operating the projector from the rear
Replacing the remote control batteries
11 Introduction
1. Press and slide off the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.
3. Slide the battery cover in until it clicks into place.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.
12 Introduction

Installation

Air inlet
Air inlet
Air outlet
Air outlet
50 cm above
70 cm above
50 cm above
50 cm above
30 cm above
50 cm above
Minimum 100 mm

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:
• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways: Front Table, Front Ceiling, Rear Ceiling, Rear Table. (See Projector Position on page 34.)
The projector can also be installed at following angles:
1. 360-degree projection 2. Portrait (2 way) projection
Installation of the projector should be performed carefully. Incomplete or improper installation may cause the projector to fall, resulting in personal injury or property damage.

Cooling notice

For proper ventilation of the projector, make sure to leave some space around the projector as shown in the illustration below:
• Table • Table
• Ceiling • Stacking
• Avoid using the projector in a poorly ventilated or confined space.
• The light source life may be affected if the projector is used tilted at an angle of more than +
15 degrees.
13 Installation

Obtaining a preferred projected image size

H
W
Projection distance
Center of lens
Screen
16:9 Screen diagonal
The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size.
Projection dimensions
The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio
Screen size Distance from screen (mm)
Diagonal
Inch mm (max. zoom) (min. zoom)
30 762 664 374 917 112 9 1342
40 1016 886 498 1222 1505 1789
50 1270 110 7 623 1528 1882 2236
60 1524 1328 747 1833 2258 2683
70 1778 1550 872 2139 2634 3130
80 2032 1771 996 2444 3011 3578
90 2286 1992 1121 2750 3387 4025
100 2540 2214 1245 3055 3763 4472
110 2794 2435 1370 3361 4140 4919
120 3048 2657 1494 3666 4516 5366
130 3302 2878 1619 3972 4893 5813
140 3556 3099 1743 4277 5269 6261
150 3810 3321 1868 4583 5645 6708
160 4064 3542 1992 4888 6022 7155
170 4318 3763 2117 5194 6398 7602
180 4572 3985 2241 5499 6774 8049
190 4826 4206 2366 5805 7151 8497
200 5080 4428 2491 6110 7527 8944
210 5334 4649 2615 6416 7903 9391
220 5588 4870 2740 6721 8280 9838
230 5842 5092 2864 7027 8656 10285
240 6096 5313 2989 7332 9032 10733
250 6350 5535 3113 7638 9409 11180
260 6604 5756 3238 7943 9785 11627
270 6858 5977 3362 8249 10161 12074
280 7112 6199 3487 8554 10538 12521
290 7366 6420 3611 8860 10914 12968
300 7620 6641 3736 9165 11290 13416
W (mm) H (mm)
Min length
Average
Max length
14 Installation
To optimize your projection quality, we suggest you do the projection within non-gray area.
• All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.
• Ceiling installation must be done by a qualified professional. Contact your dealer for more information. It is not recommended you install the projector yourself.
• Only use the projector on a solid, level surface. Serious injury and damage can occur if the projector is dropped.
• Do not use the projector in an environment where extreme temperature occurs. The projector must be used at temperatures between 32 degrees Fahrenheit (0 degrees Celsius) and 104 degrees Fahrenheit (40 degrees Celsius).
• Screen damage will occur if the projector is exposed to moisture, dust or smoke.
• Do not cover the vents on the projector. Proper ventilation is required to dissipate heat. Damage to the projector will occur if the vents are covered.

Mounting the projector

If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• BenQ recommends that you also purchase a separate security cable and attach it securely to both the security bar on the projector and the base of the mounting bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury.
• Take necessary procedures to prevent the projector from falling off such as during an earthquake.
• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit.
• Consider the surrounding temperature where the projector is ceiling mounted. If a heater is used, the temperature around the ceiling may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.
15 Installation

Adjusting the projector position

Desk-front projection
Ceiling mount-front projection
Vertical shift
Ver t ic a l sh i ft
Vertical shift
Height of
projected
image
Max. 0.6V
Max. 0.6V
Max. 0.6V
Max. 0.6V
1V
1V
Normal
projection position
Max. 0.25H
Max. 0.25H
Height of
projected
image
Width of projected image
1H
Shift to left
Shift to right
Shifting the projection lens
The lens shift control provides flexibility for installing your projector. It allows the projector to be positioned off the center of the screen.
The lens shift is expressed as a percentage of the projected image height or width. You can turn the knobs on the projector to shift the projection lens in any direction within the allowable range depending on your desired image position.
• Lens shift adjustment will not result in a degraded picture quality.
• Please stop turning the adjustment knob when you hear a clicking sound indicating that the knob has reached its limit. Over-turning the knob may cause damage.
16 Installation

Adjusting the projected image

Adjusting the projection angle
If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle.
To retract the feet, screw the adjuster feet in a reverse direction.
Do not look into the lens while the light source is on. The strong light from the light source may cause damage to your eyes.
Fine-tuning the image size and clarity
1. Adjust the projected image to the size that you need using the zoom ring.
2. Sharpen the image by rotating the focus ring.
Using the lens rubber cap
When the projector is installed or mounted in any way other than a horizontal position, use the rubber cap to keep the zoom ring from rotating due to its own weight. After the focus and zoom rings are adjusted, follow the illustrations to insert the rubber cap to keep them in position.
17 Installation
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