BenQ warrants this product against any defects in material and workmanship, under normal
usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is
found to be defective within the warranty period, BenQ's only obligation and your exclusive
remedy shall be replacement of any defective parts (labor included). To obtain warranty
service, immediately notify the dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in
accordance with BenQ's written instructions, especially the ambient humidity must be
in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet,
and avoiding to operate the projector in a dusty environment. This warranty gives you specific
legal rights, and you may have other rights which vary from country to country.
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation to
notify any person of such revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are
copyrights of their respective companies or organizations.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI
Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
2 Warranty and Copyright information
Page 3
Table of Contents
Warranty and Copyright information ...............................................................................2
Important safety instructions .........................................................................................4
Your projector is designed and tested to meet the latest standards for safety of information
technology equipment. However, to ensure safe use of this product, it is important that you
follow the instructions mentioned in this manual and marked on the product.
1. Please read this manual before you operate your projector. Save it for future
reference.
2. Do not look straight at the projector lens during operation. The intense light beam
may damage your eyes.
3. Refer servicing to qualified service personnel.
6. In some countries, the line voltage is NOT
stable. This projector is designed to
operate safely within a mains voltage
between 100 to 240 volts AC, but could
fail if power cuts or surges of ±10 volts
occur. In areas where the mains voltage
may fluctuate or cut out, it is
recommended that you connect your
projector through a power stabilizer,
surge protector or uninterruptible power
supply (UPS).
7. Do not block the projection lens with any
objects when the projector is under
operation as this could cause the objects
to become heated and deformed or even
cause a fire. To temporarily turn off the
light source, use the blank function.
4. Always open the lens shutter (if any) or
remove the lens cap (if any) when the
projector light source is on.
5. The light source becomes extremely hot
during operation.
8. Do not operate light sources beyond the
rated light source life.
4 Important safety instructions
Page 5
9. Do not place this product on an unstable
cart, stand, or table. The product may fall,
sustaining serious damage.
10. Do not attempt to disassemble this
projector. There are dangerous high
voltages inside which may cause death if
you should come into contact with live
parts.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified
professional service personnel.
12. Always place the projector on a level,
horizontal surface during operation.
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back. Using the projector when it
is not fully horizontal may cause a malfunction
of, or damage to, the light source.
13. Do not stand the projector on end
vertically. Doing so may cause the
projector to fall over, causing injury or
resulting in damage to the projector.
11. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding
or any other soft surface.
- Do not cover this projector with a cloth or any
other item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously
obstructed, overheating inside the
projector may result in a fire.
14. Do not step on the projector or place any
objects upon it. Besides probable physical
damage to the projector, doing so may
result in accidents and possible injury.
15. When the projector is under operation,
you may sense some heated air and odor
from its ventilation grill. It is a normal
phenomenon and not a product defect.
5 Important safety instructions
Page 6
16. Do not place liquids near or on the
3000 m
(10000 feet)
0 m
(0 feet)
projector. Liquids spilled into the projector
may cause it to fail. If the projector does
become wet, disconnect it from the power
supply's power outlet and call BenQ to
have the projector serviced.
17. This product is capable of displaying
inverted images for ceiling/wall mount
installation.
19. Do not place this projector in any of the
following environments.
- Space that is poorly ventilated or confined. Allow
at least 50 cm clearance from walls and free flow
of air around the projector.
- Locations where temperatures may become
excessively high, such as the inside of a car with
all windows rolled up.
- Locations where excessive humidity, dust, or
cigarette smoke may contaminate optical
components, shorten the projector's life span and
darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above
40°C / 104°F
- Locations where the altitudes are higher than
3000 m (10000 feet).
18. This apparatus must be earthed.
6 Important safety instructions
Page 7
Risk Group 2
1. According to the classification of photobiological safety of light sources and light source
systems, this product is Risk Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product.
3. Do not stare at operating light source. May be harmful to the eyes.
4. As with any bright source, do not stare into the direct beam.
The projector’s light source unit uses a laser.
• Notice is given to supervise children and to never allow them to stare into the projector beam
at any distance from the projector.
• Notice is given to use caution when using the remote control for starting the projector while
in front of the projection lens.
• Notice is given to the user to avoid the use of optical aids such as binoculars or telescopes
inside the beam.
Laser Caution
This product belongs to CLASS 1 consumer laser product and complies with IEC
60825-1:2014, EN 60825-1:2014/A11:2021 and EN 50689:2021.
Above laser caution are located on the bottom of this apparatus.
Caution – Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.
7 Important safety instructions
Page 8
Introduction
Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are
missing, please contact your place of purchase.
• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed
information.
Optional accessories
• Wireless Dongle (EZC-5201BS)
Replacing the remote control batteries
1. Press and open the battery cover, as
illustrated.
2. Remove the old batteries (if applicable)
and install two AAA batteries. Make sure
that the positive and negative ends are
positioned correctly, as illustrated.
Power cord
3. Replace the battery cover until it clicks into place.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the
kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment
regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are depleted or if you will not be using the remote control for an extended period of time,
remove the batteries to avoid damage to the remote control from possible battery leakage.
8 Introduction
Page 9
Projector exterior view
20
11
12
1614
15
13
7
2
9
8
6
5
3
4
1
2
10
17
18
9
19
1. Vent (air exhaust)
2. Vent (air inlet)
3. Focus lens
4. Auto keystone lens
5. Projection lens
6. IR remote sensor (front)
7. External control panel
(See Controls and functions on page 10.)
8. IR remote sensor (top)
9. Adjuster feet
11. RS-232 control port
12. USB Type-A port with power charging
13. HDMI 1 input port
14. HDMI 2 input port
15. USB Type-C port
16. USB Type-A port (for Wireless dongle)
17. Kensington anti-theft lock slot
18. AC power jack
19. Wall mount holes
20. Security bar
10. Audio output jack
9 Introduction
Page 10
Controls and functions
7
6
5
1
4
10
2
3
8
9
All the key presses described in this
document are available on the remote control
or projector.
1
6
17
18
19
20
21
22
25
26
23
24
11
7
5
8
4
12
13
14
15
16
10
9
Projector & Remote control
1. POWER
Toggles the projector between standby
mode and on.
ON/ OFF
Toggles the projector between standby
mode and on.
2. POWER indicator light/TEMPerature warning light/LIGHT indicator light
(See Indicators on page 51.)
3. IR remote sensor
4. BACK
Goes back to previous OSD menu, exits
and saves menu settings.
10 Introduction
5. Arrow keys (, , , )
When the On-Screen Display (OSD) menu
is activated, these keys are used as
directional arrows to select the desired
menu items and to make adjustments.
Keystone keys (, )
Displays the keystone correction page.
Volume keys (/)/(/)
Decreases or increase the projector
volume.
6. SOURCE
Displays the source selection bar.
Page 11
7. FOCUS
17. ID setting indicator
Press to focus the image and then
displays the adjustment page for manual
adjustment.
*Available on compatible projectors only.
8. OK
Confirms the selected On-Screen Display
(OSD) menu item.
9. MODE/PICTURE
Displays the Picture Mode menu for
selecting a picture mode.
10. MENU
Turns on the On-Screen Display (OSD)
menu.
11. AUTO SCREEN FIT
Press to conduct auto screen fit.
12. MEMORY
Displays the image memory menu.
13. Numeric buttons
Enters numbers in network settings or
when setting the remote control ID.
Numeric buttons 1, 2, 3, 4 cannot be
pressed when asked to enter password.
18. GOLF SETTING
Displays the golf setting menu.
19. ZOOM
Press to display the motor zoom menu.
20. SCREEN FILL
Displays the aspect ratio selection list.
21. INFO
Displays the projector information.
22. MUTE
Toggles projector audio between on and
off.
23. ID SET
Sets the code for this remote control.
Press and hold ID SET until the ID setting
indicator lights up. Enter the ID for the
remote control (between 01~99). The
remote control ID should be the same as
the corresponding projector ID. The ID is
saved successfully when you see the ID
setting indicator starts flickering and then
blackout.
24. LIGHT
14. ALL
Press and hold ID SET until the ID setting
indicator lights up. Press ALL to clear
current ID setting of the remote control.
The ID is cleared successfully when you
see the ID setting indicator starts flickering
and then blackout.
15. GEOMETRY
Opens the geometry menu for image
correction function.
16. BLANK
Used to hide the screen picture.
Do not block the projection lens from
projecting as this could cause the blocking
object to become heated and deformed or
even cause a fire.
Selects an available Light Source Mode.
25. 3D
Displays the 3D menu.
26. USER 1/USER 2
Switches to user defined picture mode.
11 Introduction
Page 12
Remote control effective range
A
p
p
r
o
x
.
+
3
0
º
A
p
p
r
o
x
.
+
3
0
º
The remote control must be held at an angle within 30 degrees perpendicular to the projector's
IR remote control sensor(s) to function correctly. The distance between the remote control and
the sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the
projector that might obstruct the infra-red beam.
• Operating the projector from the front• Operating the projector from the top
12 Introduction
Page 13
Positioning your projector
Choosing a location
Before choosing an installation location for your projector, take the following factors into
consideration:
• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways.
1. Front
Select this location with the projector placed
on the table in front of the screen. This is the
most common way to position the projector
for quick setup and portability.
3. Front Ceiling
Select this location with the projector
suspended upside-down in front of the screen.
Purchase the BenQ Projector Ceiling/Wall
Mount Kit from your dealer to mount your
projector.
2. Rear
Select this location with the projector placed
on the table behind the screen. Note that a
special rear projection screen is required.
4. Rear Ceiling
Select this location with the projector
suspended upside-down from behind the
screen. Note that a special rear projection
screen and the BenQ Projector Ceiling/Wall
Mount Kit are required for this installation
location.
After turning on the projector, go to Advanced Menu - Installation > Projector Position and
press / to select a setting.
13 Positioning your projector
Page 14
Obtaining a preferred projected image size
H
W
Projection distance
Center of lens
Screen
16:9 Screen diagonal
Vertical offset
The distance from the projector lens to the screen, the zoom setting (if available), and the video
format each factors in the projected image size.
Projection dimensions
• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio.
• The projection performances will vary based on the actual projection size and ambient light.
Screen sizeProjection distance (mm)
DiagonalHWMin
inchmm(mm)(mm)(Wide)(Tele)
60152474713289171009110219
701778872155010691178128622
802032996177112221346147025
9022861121199213751514165428
10025401245221415281682183731
11027941370243516801851202134
11529211432254617571935211336
12030481494265718332019220537
13033021619287819862187238940
14035561743309921392355257244
15038101868332122912524275647
16040641992354224442692294050
17043182117376325972860312453
18045722241398527503028330756
19048262366420629023197349159
20050802491442830553365367562
21053342615 4649 32083533385965
22055882740 4870 33613701404268
23058422864 5092 35133870422672
24060962989 5313 36664038441075
Average
Max
Vertical offset
(mm)
For example, if you are using a 100-inch screen, the recommended projection distance is 1682
mm.
If your measured projection distance is 1000 mm, the closest match in the "Projection distance
(mm)" column is 1009 mm. Looking across this row shows that a 60'' (about 1.5 m) screen is
required.
14 Positioning your projector
• All measurements are approximate and may vary from the actual sizes.
• BenQ recommends that if you intend to permanently install the projector, you should physically test the
projection size and distance using the actual projector in situ before you permanently install it, so as to
make allowance for this projector's optical characteristics. This will help you determine the exact
mounting position so that it best suits your installation location.
Page 15
Mounting the projector
Ceiling/Wall mount screw hole: M4 x 8 mm
Unit: mm
If you intend to mount your projector, we strongly recommend that you use a proper fitting
BenQ projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may
fall down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• BenQ recommends that you also purchase a separate Kensington lock compatible security
cable and attach it securely to both the Kensington lock slot on the projector and the base of
the mounting bracket. This will perform the secondary role of restraining the projector should
its attachment to the mounting bracket become loose.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause
it to fall and result in injury.
• Take necessary procedures to prevent the projector from falling off such as during an
earthquake.
• The warranty doesn’t cover any product damage caused by mounting the projector with a
non-BenQ brand projector mounting kit.
• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater
is used, the temperature around the ceiling/wall may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque
exceeding the recommended range may cause damage to the projector and subsequently
falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the
projector.
Ceiling/Wall mount installation diagram
75
100
75146
15 Positioning your projector
Page 16
Adjusting the projected image
Adjusting the projection angle
If the projector is not placed on a flat surface or
the screen and the projector are not
perpendicular to each other, the projected
image becomes trapezoidal. You can screw the
adjuster feet to fine-tune the horizontal angle.
To retract the feet, screw the adjuster feet in a
reverse direction.
Do not look into the lens while the light source is on. The strong light from the light source may cause
damage to your eyes.
Fine-tuning the image size and clarity
Adjusting the focus
Adjust the focus of the image in one of the following situations:
• During initial setup
• After moving the projector
• After adjusting zoom
• When image is fuzzy and you wish to obtain a clearer image
To adjust the focus:
1. Press FOCUS on the remote control.
2. Press and hold / to adjust the focus.
3. Press OK to save and exit.
Using the Auto Screen Fit function
The Auto Screen Fit function automatically adjusts the focus, zoom, and aspect ratio of the
projected image to fit the screen.
The Auto Screen Fit function will start automatically when using the projector for the first time, or after
resetting the projector to factory default. If the Auto Screen Fit process is not completed, it will appear
again the next time user turns on the projector.
1. Measure the projection distance. Ensure that the distance between the projector and the
screen is slightly longer than the intended projection distance.
When the projection distance is greater than 3 meters, ensure that the screen border is at least 6 cm thick
for Auto Screen Fit to function properly.
When using the auto screen fit function on a 16:9 or 16:10 screen within 2.2 meters, ensure that the
projection angle does not exceed 10 degrees. For 4:3 and 1:1 screens under the same circumstance,
ensure that the projection angle does not exceed 20 degrees.
16 Positioning your projector
Page 17
2. Turn on the projector, adjust the blank image until it overflows all four borders of the
screen.
3. The Auto Screen Fit instruction page appears automatically, press OK to close the
instruction page and enter the Auto Screen Fit pattern page.
4. Adjust the projection distance, angle, or zoom until the adjustment pattern is within the
border of the screen. Press OK to conduct Auto Screen Fit. You can also press BACK to
return to the instruction page, or press MENU to skip this step and proceed to the projector
setup wizard.
5. The projector detects the size and ratio of the screen, and fits the focused image to the
screen.
If Auto Screen Fit fails, the screen returns to the instruction page (Step 3).
6. After Auto Screen Fit is complete, the Corner Fit adjustment page appears for users to fine
tune the projected image.
The image pattern shown here is for illustration only. Please refer to your projector for the actual image
pattern
.
17 Positioning your projector
Page 18
Adjusting Corner Fit
Corner Fit
Press for 2 seconds to reset
Exit
You can manually adjust four corners of the image by setting the horizontal and vertical values.
1. Do one of the following steps to display the Corner Fit correction page.
• Press Geometry key on the remote control and select Corner Fit.
• Go to Advanced menu - Installation > Geometry > Corner Fit and press OK.
2. Press /// to select one corner and press OK.
3. Press / to adjust vertical values.
4. Press / to adjust horizontal values.
18 Positioning your projector
Page 19
Correcting keystone
Keystoning refers to the situation where the projected image becomes a trapezoid due to
angled projection.
3D keystone
To correct the distorted image:
1. Display the 3D Keystone correction page
from the following menus.
• The setup wizard during the projector
initial setup
• Press / on the projector/remote
control.
• Go to the Basic Menu - 3D Keystone or
the Advanced Menu - Installation >
Geometry > Keystone > 3D Keystone
and press OK.
2. After the 3D Keystone correction page
appears:
• Press / to select V, H, or R.
Selecting V corrects the vertical sides
keystone.
Selecting H corrects the horizontal
sides keystone.
Selecting R rotates the projected
image clockwise or counterclockwise.
• Press / to adjust its value.
• To automatically correct the vertical
sides of the distorted image, press OK
for 2 seconds.
3. When adjustment is complete, press
BACK to save your changes and exit.
This function is not available when Warping is enabled.
19 Positioning your projector
Page 20
Connection
2
4
1
2
5
1
3
Notebook or
desktop computer
HDMI cable
USB Type-C cable
Wireless dongle
Audio cable
USB Type-A cable
1
2
3
4
5
Speakers
A/V device
When connecting a signal source to the projector, be sure to:
1. Turn all equipment off before making any connections.
2. Use the correct signal cables for each source.
3. Ensure the cables are firmly inserted.
• In the connections above, some cables may not be included with the projector (see Shipping contents on
page 8). They are commercially available from electronics stores.
• The connection illustrations are for reference only. The rear connecting jacks available on the projector
vary with each projector model.
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key
combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the
labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key
combination.
• If the selected video image is not displayed after the projector is turned on and the correct video source
has been selected, check that the video source device is turned on and operating correctly. Also check
that the signal cables have been connected correctly.
20 Connection
Page 21
Connecting audio
The projector has built-in mono speaker(s) which are designed to provide basic audio
functionality accompanying data presentations for business purposes only. They are not
designed for, nor intended for stereo audio reproduction use as might be expected in home
theater or home cinema applications. Any stereo audio input (if provided), is mixed into a
common mono audio output through the projector speaker(s).
The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.
• The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.
Connecting the Wireless Dongle
The projector is equipped with a WIRELESS DONGLE port for the Wireless Dongle
(EZC-5201BS) which supports wireless projection between the projector and the following
systems: iOS, macOS, Android, Windows.
After inserting the wireless dongle into the WIRELESS DONGLE port, select Wireless Display
from the source selection bar. You can follow the on-screen instructions to enable wireless
projection.
Performing wireless projection
For different devices, follow the steps below.
• For iOS/macOS devices
1. Select the WiFi network that the projector joined in the WiFi settings on your device.
2. After opening control center, press screen mirroring and choose the projector
(BenQ_xxxxxxxx) to start projection.
• For Android devices
After opening the Quick settings panel, press the Screen Mirroring icon and choose the
projector (BenQ_xxxxxxxx).
• For Windows OS devices
21 Connection
Page 22
Press the Windows + P or Windows + K combination keys and choose the projector
(BenQ_xxxxxxxx).
Connecting the projector to the Internet
1. Select the WiFi SSID (BenQ_xxxxxxxx) of the projector in the WiFi settings on your device.
2. Enter the password from the projected image.
3. Open your web browser and go to the address of the projector (192.168.203.1).
4. Select a WiFi network that you want to join.
5. Enter the password if asked.
22 Connection
Page 23
Operation
Starting up the projector
1. Plug the power cord into the AC power jack on the
projector. Turn on the power outlet switch (where
fitted). The power indicator on the projector lights
orange after power has been applied.
2. Press on the projector or on the remote
control to start the projector. The power indicator
flashes green and stays green when the projector is
on.
The start up procedure takes about 10 seconds. In
the later stage of start up, a startup logo is projected.
(If necessary) Press Focus to adjust the image clearness.
3. If the projector is activated for the first time, the
projector automatically runs Auto Screen Fit in the
background. After Auto Screen Fit is complete,
select your projector position and OSD language
following the on-screen instructions.
4. If you are prompted for a password, press the arrow
keys to enter a 6-digit password. See Utilizing the
password function on page 25.
5. Switch all of the connected equipment on.
6. The projector will search for input signals. The current input signal being scanned appears.
If the projector does not detect a valid signal, the message “No Signal” will continue
displaying until an input signal is found.
You can also press SOURCE to select your desired input signal. See Switching input signal
on page 26.
• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock
and fire.
• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds
before energizing the light source.
• The Setup Wizard screenshots are for reference only and may differ from the actual design.
• If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the
message “Out of Range”displayed on the background screen. Please change to an input signal which is
compatible with the projector's resolution or set the input signal to a lower setting. See Timing chart on
page 56.
• If no signal is detected for 3 minutes, the projector automatically enters saving mode.
23 Operation
Page 24
Using the menus
Picture Mode
2
4
2
Golf
EnterExit
3
Auto
Aspect Ratio
Light Source Mode
3D Keystone
Volume
Brightness
Information
Menu Type
SmartEco
50
Basic Menu
1
10
1
234
Picture
Picture Mode
Sharpness
Reset Current Picture Mode
Advanced Color Settings
User Management
3
4
1
Brightness
Contrast
Audio
Display
Installation
System
Information
Golf
EnterReturnExit
2
1
2
3
4
The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various
adjustments and settings.
• Basic OSD menu: provides primary menu functions. (See Basic Menu on page 28)
• Advanced OSD menu: provides full menu functions. (See Advanced Menu on page 29)
To access the OSD menu, press MENU on the projector or remote control.
• Use the arrow keys ( / // ) on the projector or remote control to move through the menu
items.
• Use OK on the projector or remote control to confirm the selected menu item.
The first time you use the projector (after finishing the initial setup), press MENU, and the Basic
OSD menu will be displayed.
The OSD screenshots below are for reference only, and may differ from the actual design.
Below is the overview of the Basic OSD menu.
Menu type
Sub-menu and status
Current input signal
Function keys
If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the
instructions below:
1. Go to Menu Type and press OK.
2. Press / to select Advanced and press OK. Your projector will switch to Advanced OSD
menu.
Below is the overview of the Advanced OSD menu.
Main menu
Current input signal
24 Operation
Sub-menu and status
Function keys
Page 25
Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu,
Input New Password
Return
Password Error
Please try again.
follow the instructions below:
1. Go to System > Menu Settings > Menu Type and press OK.
2. Press / to select Basic. Your projector will switch to the Basic OSD menu.
Securing the projector
Using a security cable lock
The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock,
such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on
the rear side of the projector. See item 17 on page 9.
A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the
lock’s documentation for finding out how to use it.
Utilizing the password function
Setting a password
1. Go to Advanced menu - System > Security Settings > Password. Press OK. The Password
page appears.
2. Highlight Change Password and press OK.
3. The four arrow keys ( , , , ) respectively
represent 4 digits (1, 2, 3, 4). According to the
password you desire to set, press the arrow keys to
enter six digits for the password.
4. Confirm the new password by re-entering the new
password.
5. To activate the Power On Lock function, press /
to highlight Power On Lock and press / to select
On. Input the password again.
• The digits being input will display as asterisks on-screen. Make a note of your selected password and
keep it in a safe place in advance or right after the password is entered so that it is available to you
should you ever forget it.
• Once a password has been set and the power on lock is activated, the projector cannot be used unless
the correct password is entered every time the projector is started.
If you forget the password
If you enter the wrong password, the password error
message will appear, and the Input Password message
follows. If you absolutely do not remember the
password, you can use the password recall procedure.
See Entering the password recall procedure on page 26.
If you enter an incorrect password 5 times in
succession, the projector will automatically shut down
in a short time.
25 Operation
Page 26
Entering the password recall procedure
Please write down the recall code, and contact
BenQ Customer Center.
Recall Code:
Recall Password
Return
1. Press and hold OK for 3 seconds. The projector will
display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to
decode the number. You may be required to provide
proof of purchase documentation to verify that you
are an authorized user of the projector.
Changing the password
1. Go to Advanced menu - System > Security Settings > Password. Press OK. The Password
page appears.
2. Highlight Change Password and press OK.
3. Enter the old password.
• If the password is correct, another message “Input New Password” appears.
• If the password is incorrect, the password error message will appear, and the message
“Input Password” appears for your retry. You can press BACK to cancel the change or try
another password.
4. Enter a new password.
5. Confirm the new password by re-entering the new password.
Disabling the password function
To disable password protection, go to Advanced menu - System > Security Settings >
Password > Power On Lock and press OK and / to select Off. The message Input Password
appears. Enter the current password.
• If the password is correct, the OSD menu will disappear. You will not have to enter the
password next time turning on the projector.
• If the password is incorrect, the password error message will appear, and the message
Input Current Password appears for your retry. You can press BACK to cancel the change
or try another password.
Though the password function is disabled, you need to keep the old password in hand should you ever need
to re-activate the password function by entering the old password.
Switching input signal
The projector can be connected to multiple devices at the
same time. However, it can only display one full screen at a
time. When starting up, the projector automatically searches
for the available signals.
Be sure the Advanced menu - Display > Auto Source Search
menu is On if you want the projector to automatically search
for the signals.
To select the source:
1. Press SOURCE. A source selection bar appears.
2. Press / until your desired signal is selected and press OK.
26 Operation
Page 27
Once detected, the selected source information will appear at the corner of the screen for
seconds. If there is multiple equipment connected to the projector, repeat steps 1-2 to
search for another signal.
• The brightness level of the projected image will change accordingly when you switch between different
input signals.
• For best display picture results, you should select and use an input signal which outputs at the
projector’s native resolution. Any other resolutions will be scaled by the projector depending upon the
“aspect ratio” setting, which may cause some image distortion or loss of picture clarity. See Aspect
Ratio on page 36.
Shutting down the projector
1. Press on the projector or on the remote
control and a confirmation message will appear
prompting you. If you don't respond in a few
seconds, the message will disappear.
2. Press or a second time. The power indicator
flashes orange, the projection light source shuts
down, and the fans will continue to run for
approximately 2 seconds to cool down the projector.
3. Once the cooling process finishes, the power
indicator becomes a steady orange and fans stop. Disconnect the power cord from the
power outlet.
To protect the light source, the projector will not respond to any commands during the cooling process.
27 Operation
Page 28
Menu operation
Please note that the on-screen display (OSD) menus vary according to the signal type selected
and the projector model you are using.
The menu items are available when the projector detects at least one valid signal. If there is no
equipment connected to the projector or no signal detected, limited menu items are accessible.
Normal
ECO
SmartEco
Custom
H: -30~0~30
V: -30~0~30
R: -30~0~30
Native Resolution
Detected Resolution
Source
Picture Mode
Light Source Mode
3D Format
Color System
Dynamic Range
Light Source Usage Time
Projector ID
Firmware Version
Service Code
Options
28 Menu operation
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Advanced Menu
1. Main menu: Picture
Structure
MenuOptions
Picture Mode
User Management
Brightness0–100
Contrast0–100
Sharpness0–31
Advanced Color
Settings
Reset Current
Picture Mode
Load Settings FromGolf/Cinema/Game/sRGB
Rename User Mode
The projector is preset with several predefined picture modes so that you
can choose one to suit your operating environment and input signal picture
type.
• Bright: Maximizes the brightness of the projected image. This mode is
suitable for environments where extra-high brightness is required.
• Golf: Is designed for golf simulators. This mode optimizes the blue sky
and the green grass colors.
• Cinema: This mode is best for watching movies with accurate color and
deepest contrast at lower brightness level in rooms with a bit of ambient
light, as if in a commercial cinema.
• Game: Is designed for playing games. This mode enhances the details of
images and vivid color performance and details.
• sRGB: Maximizes the purity of RGB colors to provide true-to-life images
Picture Mode
regardless of brightness setting. It is most suitable for viewing photos
taken with an sRGB compatible and properly calibrated camera, and for
viewing PC graphic and drawing applications such as AutoCAD.
• 3D: Is appropriate for playing 3D images and 3D video clips. This mode is
only available when 3D function is enabled and 3D content is detected.
• HDR10: Delivers High Dynamic Range effects with higher contrasts of
brightness and colors for HDR Blu-ray movies. Picture Mode will be
switched to HDR10 automatically while detecting metadata or EOTF info
from HDR contents.
• HLG Delivers High Dynamic Range effects with higher contrasts of
brightness and colors. Picture Mode will be switched to HLG
automatically while detecting metadata or EOTF info from HLG streaming
contents.
• User1/User2: Recalls the settings customized based on the current
available picture modes. See User Management on page 31.
30 Menu operation
Page 31
There are two user-definable modes if the current available picture modes
are not suitable for your need. You can use one of the picture modes
(except the User1/User2 mode) as a starting point and customize the
settings.
• Load Settings From
1. Go to Picture > Picture Mode.
2. Press / to select User1 or User2.
3. Press to highlight User Management, and press OK. The User Management page is displayed.
4. Select Load Settings From and press OK.
5. Press / to select a picture mode that is closest to your need.
6. Press OK and BACK to return to the Picture menu.
User
Management
Brightness
7. Press to select the sub-menu items you want to change and adjust
the values with /. The adjustments define the selected user mode.
• Rename User Mode
Select to rename the customized picture mode (User1/User2). The new
name can be up to 9 characters including English letters (A-Z, a-z), digits
(0-9), and space (_).
1. Go to Picture > Picture Mode.
2. Press / to select User1or User2.
3. Press to highlight User Management, and press OK. The User Management page is displayed.
4. Press to highlight Rename User Mode and press OK. The Rename User Mode page is displayed.
5. Use // / , and OK to set desired characters.
6. When done, press BACK and selectCommit and press OK.
7. Press BACK to save the changes and exit.
The higher the value, the brighter the image. Adjust this control so the black
areas of the image appear just as black and that detail in the dark areas is
visible.
The higher the value, the greater the contrast. Use this to set the peak white
Contrast
level after you have previously adjusted the Brightness setting to suit your
selected input and viewing environment.
SharpnessThe higher the value, the sharper the picture becomes.
31 Menu operation
Page 32
• Gamma Selection
High Brightness
Low Contrast
Low Brightness
High Contrast
1.8 2.0 2.1 2.2 2.3 2.4 2.5 2.6
RED
BLUE
GREEN
Yellow
Cyan
Magenta
Gamma refers to the relationship between input source and picture
brightness.
• 1.8/2.0/2.1: Select these values according to your preference.
• 2.2/2.3: Increases the average brightness of the picture. Best for a lit
environment, meeting room or family room.
• 2.4/2.5: Best for viewing movies in a dark environment.
• 2.6: Best for viewing movies which are mostly composed of dark
scenes.
• BenQ: Finely-tuned gamma to optimize details and increase contrast.
• Color Management
The Color Management provides six sets (RGBCMY) of colors to be
adjusted. When you select each color, you can independently adjust its
range and saturation according to your preference.
Advanced Color
Settings
To make adjustments, press the / arrows to highlight an independent
color from Red (R), Green (G), Blue (B), Cyan (C), Magenta (M), Yellow (Y) or
White (W). The following menu items are displayed for your choice.
• Hue: Increase in the range will include
colors consisted of more proportions of
its two adjacent colors. Please refer to
the illustration for how the colors relate
to each other.
For example, if you select Red and set its
range at 0, only pure red in the projected
picture will be selected. Increasing its
range will include red close to yellow and
red close to magenta.
• Saturation: Adjusts the values to your
preference. Every adjustment made will
reflect to the image immediately. For
example, if you select Red and set its
value at 0, only the saturation of pure red will be affected.
• Gain: Adjusts the values to your preference. The contrast level of the
primary color you select will be affected. Every adjustment made will
reflect to the image immediately.
32 Menu operation
If you select W (White Balance), you can adjust the contrast levels of Red,
Green, and Blue by selecting R Gain, G Gain, and B Gain.
To return all the settings to the factory default values, highlight Reset, and
press OK.
Page 33
Saturation is the amount of that color in a video picture. Lower settings produce less
saturated colors; a setting of “0” removes that color from the image entirely. If the
saturation is too high, that color will be overpowering and unrealistic.
• Brilliant Color
This feature utilizes a new color-processing algorithm and system level
enhancements to enable higher brightness while providing truer, more
vibrant colors in picture. It enables a greater than 50% brightness increase
in mid-tone images, which are common in video and natural scenes, so the
projector reproduces images in realistic and true colors. If you prefer
images with that quality, select a desired level.
Advanced Color
Settings
(Continued)
Reset Current
Picture Mode
• Light Source Mode
Selects a suitable light source power from among the provided modes. See
Extending light source life on page 49.
• Custom Brightness
You can adjust the light source brightness. This function is only available
when Light Source Mode is Custom.
• HDR Brightness
The projector can automatically adjust the brightness levels of your image
according to the input source. You can also manually select a brightness
level to display better picture quality. When the value is higher, the image
becomes brighter; when the value is lower, the image becomes darker.
• Noise Reduction
Reduces electrical image noise caused by different media players
Returns all of the adjustments you’ve made for the selected Picture Mode
(including the preset mode, User1 and User2) to the factory preset values.
1. Press OK. The confirmation message is displayed.
2. Use / to select Reset and press OK. The current picture mode
returns to the factory preset settings.
The following settings will still remain: Picture Mode, Load Settings From.
Power On LinkOff/From Device
Power Off LinkOff/From Projector
Standard
Enhanced
HDMI-1/HDMI-2/
Type C
Auto/Top-Bottom/Frame Sequential/
Frame Packing/Side By Side/Off
3D Settings 1/3D Settings 2/
3D Settings 3
3D Settings 1/3D Settings 2/
3D Settings 3
Enhanced/Standard
16:9 (1920 x 1080)
16:10 (1728 x 1080)
4:3 (1440 x 1080)
1:1 (1080 x 1080)
16:9 (3840 x 2160)
16:10 (3456 x 2160)
4:3 (2880 x 2160)
1:1 (2160 x 2160)
35 Menu operation
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Function descriptions
15:9 picture
4:3 picture
16:9 picture
16:10 picture
MenuDescriptions
There are several options to set the image's aspect ratio depending on
your input signal source.
• Auto: Scales an image proportionally to
fit the projector's native resolution in its
horizontal or vertical width.
• 4:3: Scales an image so that it is
Aspect Ratio
displayed in the center of the screen with
a 4:3 aspect ratio.
• 16:9: Scales an image so that it is
displayed in the center of the screen with
a 16:9 aspect ratio.
• 16:10: Scales an image so that it is
displayed in the center of the screen with
a 16:10 aspect ratio.
Auto Source
Search
Source Rename
3D
Allows the projector to automatically search for a signal.
Renames the current input source to your desired name.
On the Source Rename page:
1. Press OK to display the on-screen keyboard.
2. Press / / / to select each desired digit/letter, and press OK to
confirm each input.
3. Repeat the step above and when done, press BACK and to highlight
Commit.
4. Press OK and the source name changes.
This projector supports playing three-dimensional (3D) content
transferred through your 3D-compatible video devices and contents, such
as PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D
Blu-ray discs), and so on. After you have connected the 3D video devices
to the projector, wear a pair of 3D glasses and make sure the power is on
to view 3D contents.
When watching 3D contents:
• The image may seem misplaced; however, this is not a product
malfunction.
• Take appropriate breaks when watching 3D contents.
• Stop watching 3D contents if you feel fatigue or discomfort.
36 Menu operation
• Keep a distance from the screen of about three times the effective
height of the screen.
• Children and people with a history of oversensitivity to light, heart
problems, or any other existing medical conditions should be
refrained from watching 3D contents.
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3D (Continued)
• The image may seem reddish, greenish, or bluish without wearing 3D
glasses. However, you will not notice any color bias when watching
3D contents with 3D glasses.
• The 4K source will not be displayed.
• 3D Mode
The projector can automatically enable 3D mode via the contents when
the source type is HDMI and supports 1.4a. If you want the projector to
automatically choose an appropriate 3D format when detecting 3D
contents, select Auto. If the projector cannot recognize the 3D format,
choose a 3D mode from among Top-Bottom, Frame Sequential, Frame Packing and Side By Side.
When 3D Mode is enabled:
• The brightness level of the projected image decreases.
• The Picture Mode cannot be adjusted.
• The 3D Keystone can only be adjusted within limited degrees.
• 3D Sync Invert
When your 3D image is distorted, enable this function to switch between
the image for the left eye and the right eye for more comfortable 3D viewing
experience.
• Save 3D Settings
When you have successfully displayed the 3D contents after making the
appropriate adjustments, you can enable this function and choose a set
of 3D settings to memorize current 3D settings.
• Apply 3D Settings
After the 3D settings are saved, you can decide if you would like to apply
them by choosing a set of 3D settings that you have saved. Once applied,
the projector will automatically play the incoming 3D contents if it
matches the 3D settings saved.
Only the set(s) of 3D settings with memorized data is available.
37 Menu operation
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HDMI Settings
Power On Link >
From Device
When the connected device is turned on, the
projector will be activated, too.
Power Off Link >
From Projector
When the projector is turned off, the connected
device will be shut down, too.
• HDMI Format
Selects a suitable RGB color range to correct the color accuracy.
• Auto: Automatically selects a suitable color range for the incoming
HDMI signal.
• Limited: Utilizes the Limited range RGB 16-235.
• Full: Utilizes the Full range RGB 0-255.
• HDMI Equalizer
Sets a suitable value to maintain the HDMI picture quality in long distance
data transmission.
• HDMI EDID
Switches between Enhanced for HDMI 2.0/USB Type-C EDID and
Standard for HDMI 1.4 EDID. Selecting Standard which supports up to
1080p 60Hz may solve abnormal display issues with some old players.
• Power On Link/Power Off Link
When you connect an HDMI CEC-compatible device to your projector with
an HDMI cable, you can set the behavior of powering on/off between the
device and the projector.
4K Upscaling
Screen Fill
Reset Display
Enabling Power On Link or Power Off Link may increase projector’s power consumption.
Enables or disables “XPR always ON” which upscales all input timings to
4K resolution.
When Screen Fill is set to 4:3 or 1:1, and input timing is set to 4K timing, this function is
not available for adjustment.
Select the screen aspect ratio. The native resolution changes in
accordance with user’s selection.
When Screen Fill is set to 16:10, 4:3, or 1:1, Aspect Ratio is fixed at Auto.
When Auto Screen Fit or Warping is enabled, this function is not available for
adjustment.
Returns all the settings on the Display main menu to the factory default
values.
The projector can be installed on a ceiling or behind a screen, or with
one or more mirrors. See Choosing a location on page 13 for details.
• Focus
Automatically adjust the focus of the image. After focus is complete,
an adjustment page is displayed to allow user to manually fine-tune the
focus by pressing / on the remote control.
When Warping is enabled, Focus is not available. Pressing the FOCUS button on the
remote control will bring up the manual focus page.
• Manual Focus
Manually adjust the focus by pressing / on the remote control.
Automatically captures and calculates the screen size, and then
switches the projection image into the correct aspect ratio. It then
continues with optical correction using motor zoom and digital
correction (corner fit) functions to fill the full image to the screen.
Lastly, it proceeds with quick focus to clarify the image.
Test Pattern
Adjusts the image size and focus, and
check that the projected image is free
from distortion.
40 Menu operation
Page 41
Geometry
• Corner Fit
See Connection on page 20 for details.
• Keystone
• 3D Keystone
See 3D keystone on page 19 for details.
This image adjustment might impact latency. We suggest setting
the 3D Keystone values to 0 to enjoy low latency gaming.
• Auto Keystone
To enable or disable Auto Vertical Keystone.
• Warping
This function aims at correcting the geometric distortion of the
projector’s images when they are projected onto an uneven surface
such as a cylinder, a spherical shape, etc.
When Screen Fill is set to 16:10, 4:3, or 1:1, this function is not available.
• Enable
When this function is enabled, the following functions are not
available: 3D Keystone, Aspect Ratio, Corner Fit, Digital Shrink & Shift, Blanking, Auto Screen Fit, and Screen Fill.
• Warping Pattern
After the warping function is enabled, select a pattern.
• Warping Background
Select Yes if you want to set the warping data with your projected
image. If not, a black screen will be displayed.
• Warping Correction
If you have never set the warping data under the selected warping
pattern, a grid pattern is displayed.
1. Press /// to move the cursor to an adjustment point.
2. Press OK.
3. Press /// to move the adjustment point
up/down/left/right. Short press on the directional arrow moves 1
pixel, while long press moves 30 pixel.
• Reset
If you want to set a new warping data for the selected pattern,
reset its data first by choosing Reset.
41 Menu operation
Page 42
Image Resizing
• Motor Zoom
Magnifies or reduces the projected image size.
1. After the adjustment bar is displayed, press / on the projector
repeatedly to reduce or magnify the image to a desired size.
2. Press OK to enter panning mode.
3. Press the directional arrows ( , , , ) on the projector or
remote control to navigate the picture.
The picture can only be navigated after it is magnified. You can further magnify the
picture while searching for details.
• Digital Shrink & Shift
Shrinks and/or shifts the projected image.
1. After the adjustment bar is displayed, press / repeatedly to
shrink or magnify the picture to a desired size.
2. Press OK to activate digital shift function.
3. After digital shift function is activated, press the directional arrows
(, , , ) to shift the image.
Image Memory
The picture can only be shifted after it shrank.
• Blanking
Blanks some parts of the projected image.
1. Select the Modes of Adjustment first by pressing /.
2. Press / to highlight the area you want to adjust and press /
to adjust its range.
Enacting the Reset All Blanking Settings function will return all items in the Blanking
menu to the factory preset values. Pressing OK clears the values of selected item.
• Save Image Memory: Allows you to save and apply several sets of
image settings for regularly used circumstances, including the
following settings: Projector Position, Aspect Ratio, Picture Mode,
Source, Resolution, Light Source Mode, Digital Shrink & Shift,
Blanking, Corner Fit, 3D Keystone, ZOOM, Focus, Screen Fill. You can
choose one set of memory to save the current settings.
• Apply Image Memory: After the image memories are saved, you can
decide if you would like to apply it by choosing a set of memory that
you have saved.
42 Menu operation
• Rename: Renames the image memories.
Page 43
Wall Color
Baud Rate
High Altitude Mode
Corrects the projected picture’s color when the projection surface such
as a painted wall which may not be white, the Wall Color feature can
help correct the projected picture’s colors to prevent possible color
difference between the source and projected pictures. There are
several precalibrated colors to choose from: Light Yellow, Pink, Light Green, Blue, and Blackboard.
Selects a baud rate that is identical with your computer’s so that you
can connect the projector using a suitable RS-232 cable. This function
is intended for qualified service personnel.
We recommend you use the High Altitude Mode when your
environment is between 1501 m–3000 m above sea level, and ambient
temperature is between 0°C–30°C.
Operation under “High Altitude Mode” may cause a higher decibel
operating noise level because of increased fan speed necessary to
improve overall system cooling and performance.
If you use this projector under other extreme conditions excluding the
above, it may display auto shut-down symptoms, which is designed to
protect your projector from over-heating. In cases like this, you should
switch to High Altitude mode to solve these symptoms. However, this
is not to state that this projector can operate under any and all harsh or
extreme conditions.
Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and
ambient temperature is between 0°C and 35°C. The projector will be over cooled, if
you turn the mode on under such a condition.
Projector ID SettingSet an ID for projector to match with corresponding remote control.
Background ColorBlack/Blue/Purple
Splash ScreenBenQ/Black/Blue
Menu TypeBasic/Advanced
Menu Display Time5 sec/10 sec/20 sec/30 sec/Always
Menu Position
Reminder MessageOff/On
Light Source Usage Time
Normal Mode
ECO Mode
SmartEco Mode
Custom Mode
Equivalent Light Hours
Refer to UM for detailed formula
EcoOff/On
Audio Pass ThroughOff/HDMI-1/HDMI-2
LED IndicatorOff/On
LanguageSets the language for the On-Screen Display (OSD) menus.
• Background Color
Background
Settings
Menu Settings
Light Source
Information
Sets the background color for the projector.
• Splash Screen
Allows you to select which logo screen will be displayed during projector
start-up.
• Menu Type
Sets the OSD menu type according to your needs.
• Menu Display Time
Sets the length of time the OSD will remain active after your last key press.
• Menu Position
Sets the On-Screen Display (OSD) menu position.
• Reminder Message
Sets the reminder messages on or off.
This menu page displays the following information:
• Light Source Usage Time
• Light hours used under Normal Mode, ECO Mode, SmartEco Mode, and
Custom Mode.
• Equivalent Light Hours
Power
Management
• Refer to UM for detailed formula
Refer to Getting to know the light hour on page 49 for light source usage
formula.
• Eco
The projector maintains at normal standby mode with less than 0.5 W
power consumption when this function is enabled. Turning off this function
allows the projector to provide network, monitor out, and audio pass
through functions in standby mode.
Selecting Off may increase projector’s power consumption.
• Audio Pass Through
The projector can play sound when it is in standby mode and the
corresponding jacks are correctly connected to devices. Press / to
choose the source that you wish to use. See Connection on page 20 for
how to make the connection.
45 Menu operation
Page 46
Operation
Settings
• LED Indicator
You can turn off the LED warning lights. This is to avoid any light
disturbance when viewing images in a dark room.
• Power On/Off Settings
• Direct Power On: Allows the projector to turn on automatically once
the power is fed through the power cord.
• Signal Power On: Sets whether to turn the projector directly on
without pressing POWER or ON when the projector is in
standby mode and detects a HDMI or USB Type-C signal.
• Auto Power Off: Allows the projector to turn off automatically if no input
signal is detected after a set period of time to prevent unnecessary waste
of light source life.
Selecting 20 min or longer increments (including Disable) may increase projector’s power
consumption.
• Panel Key Lock
With the control keys on the projector locked, you can prevent your
projector settings from being changed accidentally (by children, for
example). When the Panel Key Lock is on, no control keys on the projector
will operate except POWER.
Security Settings
Factory Default
Reset System
To release panel key lock, press and hold (the right key) on the projector
or remote control for 3 seconds.
If you turn off the projector without disabling panel key lock, the projector will still be in
locked status the next time it is turned on.
• Password/Change Password/Power On Lock
See Utilizing the password function on page 25.
Returns all settings to the factory preset values.
The following settings will still remain: Projector Position, Keystone, Corner Fit, Digital
Returns all the settings on the System main menu to the factory default
values.
The following settings will still remain: Light Source Information, Security Settings.
46 Menu operation
Page 47
6. Main menu: Information
Structure
Menu
Native Resolution
Detected Resolution
Source
Picture Mode
Light Source Mode
3D Format
Color System
Dynamic Range
Light Source Usage Time
Projector ID
Firmware Version
Service Code
Function descriptions
MenuDescriptions
Native ResolutionShows the native resolution of the projector.
Detected ResolutionShows the timing of the input signal.
SourceShows the current signal source.
Picture ModeShows the selected mode on the Picture menu.
Light Source ModeShows the used light source mode.
Displays the current 3D mode.
3D Format
3D Format is only available when 3D is enabled.
Color SystemShows the input system format.
Dynamic RangeShows the dynamic range of the input source.
Light Source Usage TimeShows the number of hours the light has been used.
Projector IDShows the projector ID.
Firmware VersionShows the firmware version of your projector.
Service CodeShows the projector’s serial number.
47 Menu operation
Page 48
Maintenance
Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the
projector and let it cool down completely before cleaning the lens.
• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and
gently wipe the lens surface.
• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent,
such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining
prolonged contact with rubber or vinyl materials may result in damage to the projector surface
and cabinet material.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as
described in Shutting down the projector on page 27 and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent.
Then wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below:
• Make sure the temperature and humidity of the storage area are within the recommended
range for the projector. Please refer toSpecifications on page 54 or consult your dealer about
the range.
• Retract the adjuster feet.
• Remove the battery from the remote control.
• Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
48 Maintenance
Page 49
Light source information
A'
X
--- -
A'
Y
--- -
y
A'
Z
--- -
z
A'
A
--- -
a+++=
Getting to know the light hour
When the projector is in operation, the duration (in hours) of light source usage is automatically
calculated by the built-in timer. The method of calculating the equivalent light hour is as
follows:
1. Light Usage Time = (x+y+z+a) hours, if
Time used in Normal Mode = x hours
Time used in ECO Mode = y hours
Time used in SmartEco Mode = z hours
Time used in Custom Mode = a hours
2. Equivalent Light Hour = hours
, if
X= light source life spec of Normal Mode
Y= light source life spec of ECO Mode
Z= light source life spec of SmartEco Mode
A= light source life spec of Custom Mode
A’ is the longest light life spec among X, Y, Z, A
For time used in each light source mode shown in OSD menu:
• Time used is accumulated and rounded down to an integer in hours.
• When time used is less than 1 hour, it shows 0 hours.
When you calculate Equivalent Light Hours manually, it will probably have deviation from the value shown
in OSD menu since projector system calculates time used for each light source mode in “Minutes” then
rounds down to an integer in hours shown in OSD.
To obtain the light source hour information:
1. Go to Advanced menu - System > Light Source Information and press OK.
2. The Light Source Usage Time information is displayed.
You can also get the light source hour information on the Information menu.
Extending light source life
• Setting the Light Source Mode
Go to Advanced menu - Picture > Advanced Color Settings > Light Source Mode and select a
suitable light source power from among the provided modes.
Setting the projector in ECO, SmartEco or Custom mode extends light source life.
Light modeDescription
Normal ModeProvides full light source brightness
ECO ModeLowers brightness to extend the light source life and decreases the fan noise
SmartEco Mode
Custom Mode
Adjusts the light source power automatically depending on the content brightness
level while optimizing display quality
Enables the light source brightness adjustment bar so that you can adjust the
setting to your liking
49 Maintenance
Page 50
Some of the above light mode(s) may not be available under certain circumstances.
• Setting Auto Power Off
This function allows the projector to turn off automatically if no input signal is detected after a
set period of time to prevent unnecessary waste of light source life.
To set Auto Power Off, go to Advanced menu - System > Operation Settings > Power On/Off
Settings > Auto Power Off and press /.
Changing this setting will increase the projector’s power consumption.
50 Maintenance
Page 51
Indicators
Light
Status & Description
Power events
Stand-by mode
Powering up
Normal operation
Normal power-down cooling
Download
Color wheel start/spin fail
Phosphor wheel start/spin fail
Burn-in events
Burn-in on
Burn-in off
Light events
: Off
Light source life exhausted
Light error in normal operation
Thermal events
Fan 1 error (the actual fan speed is outside the desired
speed)
Fan 2 error (the actual fan speed is outside the desired
speed)
Fan 3 error (the actual fan speed is outside the desired
speed)
Fan 4 error (the actual fan speed is outside the desired
speed)
Temperature 1 error (over limited temperature)
: Orange On: Green On: Red On
: Orange Flashing: Green Flashing: Red Flashing
51 Maintenance
Page 52
Troubleshooting
The projector does not turn on.
CauseRemedy
There is no power from the power cord.
Attempting to turn the projector on again
during the cooling process.
No picture
CauseRemedy
Plug the power cord into the AC power jack on the
projector, and plug the power cord into the power
outlet. If the power outlet has a switch, make sure that
it is switched on.
Wait until the cooling down process has completed.
The video source is not turned on or
connected correctly.
The projector is not correctly connected to
the input signal device.
The input signal has not been correctly
selected.
Turn the video source on and check that the signal
cable is connected correctly.
Check the connection.
Select the correct input signal with the SOURCE key.
Blurred image
CauseRemedy
The projection lens is not correctly focused.Adjust the focus.
The projector and the screen are not aligned
properly.
Adjust the projection angle and direction as well as the
height of the projector if necessary.
Abnormal image
CauseRemedy
• Ensure the video source cable is connected properly,
The image is abnormal.
and that the video source is turned on.
• Ensure that the air intake or exhaust is not blocked.
Auto Screen Fit does not function properly
CauseRemedy
The adjustment markers are outside of or on
the border of the screen.
Screen ratio is incorrect.
The adjustment markers are within the
screen, but the screen ratio is incorrect.
52 Troubleshooting
Adjust the distance between the projector and the
screen.
• Adjust the projection angle, ensure that the projector
aims directly at the screen.
• Use the Corner Fit function to fill the corners.
Adjust the projection angle
, ensure that the projector
aims directly at the screen.
Page 53
• Dim the ambient light to ensure screen detection.
• Clean the focus lens, ensure that it is clean and not
obstructed.
The projector cannot detect a screen.
• Ensure that the screen shape is a right rectangle.
• Ensure that the screen border is 6 cm in width.
• Ensure that the color of the screen border is matted
black or matted dark gray to provide a sharp contrast
against the light color of the screen.
Remote control does not work
CauseRemedy
The batteries are out of power.Replace both of the batteries with new ones.
There is an obstacle between the remote
control and the projector.
You are too far away from the projector.Stand within 8 meters (26 feet) of the projector.
Remove the obstacle.
The password is incorrect.
CauseRemedy
You do not remember the password.
See Entering the password recall procedure on page
26.
53 Troubleshooting
Page 54
Specifications
Projector specifications
All specifications are subject to change without notice.
Optical
Resolution
3840 x 2160 4K
Display system
1-CHIP DMD
Lens
F = 2.53 ~ 2.73, f = 10.2 ~ 12.24 mm
Light source
Laser and LED
Electrical
Power supply
AC100–240V, 3.6 A, 50–60 Hz (Automatic)
Power consumption
320 W (Max); < 0.5 W (Standby)
Mechanical
Weight
3.4 Kg +
100 g (7.48 lbs + 0.22 lbs)
Output terminals
Speaker
10 watt x1
Audio signal output
PC audio jack x 1
Control
USB Type-C input
USB Type-C Input DP (Display) ALT Mode and DC
5V/1A Out x 1
Environmental Requirements
Operating temperature
0°C–40°C at sea level
Operating relative humidity
10%–90% (without condensation)
Operating altitude
0–1500 m at 0°C–35°C
1501–3000 m at 0°C–30°C (with
High Altitude Mode on)
Storage temperature
-20°C–60°C at sea level
Storage humidity
10%–90% RH (without condensation)
Storage altitude
30°C@ 0~12,200m above sea level
Transporting
Original packing or equivalent is recommended
Repairing
Please visit below website and choose your country to
find your service contact window.
http://www.benq.com/welcome
RS-232 serial control
9 pin x 1
IR receiver x 2
Input terminals
Video signal input
SD/HDTV signal input
Digital - HDMI x 2
USB
Type-A power supply 5V /1.5 A x 1
Type-A power supply 5V /1 A x 1 for wireless
dongle
54 Specifications
Page 55
Dimensions
303.5
234.5
112.4
Unit: mm
303.5 mm (W) x 234.5 mm (D) x 112.4 mm (H)
55 Specifications
Page 56
Timing chart
Supported timing for HDMI (HDCP) input
• PC timings
Vertical
ResolutionMode
Frequency
(Hz)
VGA_6059.940 31.469 25.175 vvv
640 x 480
720 x 400720 x 400_7070.08731.46928.3221
800 x 600
1024 x 768
1152 x 8641152 x 864_7575.0067.500108.000
1024 x 576
1024 x 600
1280 x 7201280 x 720_606045.00074.250v▲▲
1280 x 7681280 x 768_6059.87047.77679.5vvv
1280 x 800
1280 x 1024
1280 x 960
1360 x 7681360 x 768_6060.01547.71285.500vv
1440 x 900WXGA+_6059.88755.935106.500vv
1400 x 1050SXGA+_6059.97865.317121.750vv
1600 x 1200UXGA60.00075.000 162.000
1680 x 10501680 x 1050_6059.95465.290146.250vv
640 x 480@67HzMAC1366.66735.00030.240
832 x 624@75HzMAC1674.54649.72257.280
1024 x 768@75HzMAC1975.02060.24180.000
1152 x 870@75HzMAC2175.0668.68100.00
1280 x 960_6060.00060.000108vv
1280 x 960_8585.00285.938148.500
1920 x 1080_60
(CEA-861)
1920 x 1200_60
(Reduce Blanking)
1920 x 1080_120120.000135.000297v
1920 x 1200_120
(Reduce Blanking)
2560X1440_120
(Reduce Blanking)
For gaming model
119.85477.42583.000v
119.98997.551115.500v
60.0035.82046.996
64.99541.46751.419
119.909101.563146.25v
6067.5148.5v▲▲
59.9574.038154v
119.909152.404317.00v
119.998182.996497.75
Horizontal
Frequency
(kHz)
Pixel
Frequency
(MHz)
Supported 3D format
Frame
Top-BottomSide By
Sequential
Side
56 Specifications
Page 57
3840 x 2160
3840 x 2160
• ▲: Supports auto-detecting and manually setting 3D format.
• V: Supports manually setting 3D format.
• The timings showing above may not be supported due to EDID file and VGA graphics
card limitations. It is possible that some timings cannot be chosen.
• Video timings
3840 x 2160_30
For 4K2K model
3840 x 2160_60
For 4K2K model
3067.5297
60135594
Horizontal
TimingResolution
Frequency
(kHz)
480i720 (1440) x 48015.7359.9427
480p720 x 48031.4759.9427v
576i720 (1440) x 57615.635027
576p720 x 57631.255027
720/50p1280 x 72037.55074.25▲▲▲
720/60p1280 x 72045.006074.25v▲▲▲
1080/24P1920 x 1080272474.25▲▲▲
1080/25P1920 x 108028.132574.25
1080/30P1920 x 108033.753074.25
1080/50i1920 x 108028.135074.25▲
1080/60i1920 x 108033.756074.25▲
1080/50P1920 x 108056.2550148.5▲▲
1080/60P1920 x 108067.560148.5v▲▲
1080/120P1920 x 1080135120297v
2160/24P3840 x 21605424297
2160/25P3840 x 216056.2525297
2160/30P3840 x 216067.530297
2160/50P3840 x 2160112.550594
2160/60P3840 x 216013560594
Vertical
Frequency
(Hz)
Pixel
Frequency
(MHz)
Frame
Sequential
Supported 3D format
Frame
Top-BottomSide By
Packing
Side
• ▲: Supports auto-detecting and manually setting 3D format.
• V: Supports manually setting 3D format.
• Supported detail timings for sampling and color depth
Display format (refresh rate)Chroma subsampling8 Bit10 Bit12 Bit
1280 x 960_6060.00060.000108vv
1280 x 960_8585.00285.938148.500
WXGA+_60 (Reduce
Blanking)
WXGA+_6059.88755.935106.500vv
1680 x 1050_60
(Reduce Blanking)
1680 x 1050_6059.95465.290146.250vv
1920 x 1200_60
(Reduce Blanking)
119.85477.42583.000v
119.98997.551115.500v
6047.39668.25vvv
119.909101.563146.25v
6055.46988.75vv
59.88364.674119.000vv
59.95074.038154.000v
Horizontal
Frequency
(kHz)
Pixel
Frequency
(MHz)
Supported 3D format
Frame
Top-BottomSide By
Sequential
Side
The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is
possible that some timings cannot be chosen.
59 Specifications
Page 60
• Video timings
TimingResolution
480p720 x 48031.4759.9427
576p720 x 57631.255027
720/50p1280 x 72037.55074.25
720/60p1280 x 72045.006074.25
1080/50i1920 x 108028.135074.25
1080/60i1920 x 108033.756074.25
1080/24P1920 x 1080272474.25
1080/50P1920 x 108056.2550148.5
1080/60P1920 x 108067.5 60148.5
2160/24P3840 x 21605424297
2160/25P3840 x 216056.2525297
2160/30P3840 x 216067.530297
2160/50P3840 x 2160112.550594
2160/60P3840 x 216013560594
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Frequency
(MHz)
60 Specifications
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