Page 1
Digital Projector
User Manual
LW650 / LH650
V 1.00
Page 2
Warranty and Copyright information
Limited warranty
BenQ warrants this product against any defects in material and workmanship, under normal
usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is
found to be defective within the warranty period, BenQ's only obligation and your exclusive
remedy shall be replacement of any defective parts (labor included). To obtain warranty
service, immediately notify the dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in
accordance with BenQ's written instructions, especially the ambient humidity must be
in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet,
and avoiding to operate the projector in a dusty environment. This warranty gives you specific
legal rights, and you may have other rights which vary from country to country.
For other information, please visit www.BenQ.com.
Copyright
Copyright © 2023 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation to
notify any person of such revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are
copyrights of their respective companies or organizations.
2 Warranty and Copyright information
Page 3
Table of Contents
Warranty and Copyright information ...............................................................................2
Important safety instructions .........................................................................................4
Introduction ....................................................................................................................8
Shipping contents ............................................................................................................. 8
Projector exterior view ...................................................................................................... 9
Controls and functions ................................................................................................... 10
Positioning your projector ............................................................................................13
Choosing a location ........................................................................................................13
Obtaining a preferred projected image size.................................................................. 14
Mounting the projector ................................................................................................... 17
Adjusting the projected image .......................................................................................18
Connection ...................................................................................................................20
Operation .....................................................................................................................23
Starting up the projector ................................................................................................. 23
Using the menus ............................................................................................................. 24
Securing the projector ....................................................................................................25
Switching input signal ..................................................................................................... 26
Shutting down the projector ...........................................................................................27
Menu operation ............................................................................................................28
Menu System ...................................................................................................................28
Basic Menu ......................................................................................................................28
Advanced Menu .............................................................................................................. 29
Maintenance ................................................................................................................46
Care of the projector .......................................................................................................46
Light source information ................................................................................................46
Troubleshooting ...........................................................................................................49
Specifications ..............................................................................................................50
Projector specifications .................................................................................................50
Dimensions ......................................................................................................................51
Timing chart .................................................................................................................... 52
3 Table of Contents
Page 4
Important safety instructions
Your projector is designed and tested to meet the latest standards for safety of information
technology equipment. However, to ensure safe use of this product, it is important that you
follow the instructions mentioned in this manual and marked on the product.
1. Please read this manual before you
operate your projector. Save it for future
reference.
2. Do not look straight at the projector lens
during operation. The intense light beam
may damage your eyes.
3. Refer servicing to qualified service
personnel.
6. In some countries, the line voltage is NOT
stable. This projector is designed to
operate safely within a mains voltage
between 100 to 240 volts AC, but could
fail if power cuts or surges of ±10 volts
occur. In areas where the mains voltage
may fluctuate or cut out, it is
recommended that you connect your
projector through a power stabilizer,
surge protector or uninterruptible power
supply (UPS).
7. Do not block the projection lens with any
objects when the projector is under
operation as this could cause the objects
to become heated and deformed or even
cause a fire. To temporarily turn off the
light source, use the blank function.
4. Always open the lens shutter (if any) or
remove the lens cap (if any) when the
projector light source is on.
5. The light source becomes extremely hot
during operation.
8. Do not operate light sources beyond the
rated light source life.
4 Important safety instructions
Page 5
9. Do not place this product on an unstable
cart, stand, or table. The product may fall,
sustaining serious damage.
10. Do not attempt to disassemble this
projector. There are dangerous high
voltages inside which may cause death if
you should come into contact with live
parts.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified
professional service personnel.
12. Always place the projector on a level,
horizontal surface during operation.
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back. Using the projector when it
is not fully horizontal may cause a malfunction
of, or damage to, the light source.
13. Do not stand the projector on end
vertically. Doing so may cause the
projector to fall over, causing injury or
resulting in damage to the projector.
11. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding
or any other soft surface.
- Do not cover this projector with a cloth or any
other item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously
obstructed, overheating inside the
projector may result in a fire.
14. Do not step on the projector or place any
objects upon it. Besides probable physical
damage to the projector, doing so may
result in accidents and possible injury.
15. When the projector is under operation,
you may sense some heated air and odor
from its ventilation grill. It is a normal
phenomenon and not a product defect.
5 Important safety instructions
Page 6
16. Do not place liquids near or on the
3000 m
(10000 feet)
0 m
(0 feet)
projector. Liquids spilled into the projector
may cause it to fail. If the projector does
become wet, disconnect it from the power
supply's power outlet and call BenQ to
have the projector serviced.
17. This product is capable of displaying
inverted images for ceiling/wall mount
installation.
19. Do not place this projector in any of the
following environments.
- Space that is poorly ventilated or confined. Allow
at least 50 cm clearance from walls and free flow
of air around the projector.
- Locations where temperatures may become
excessively high, such as the inside of a car with
all windows rolled up.
- Locations where excessive humidity, dust, or
cigarette smoke may contaminate optical
components, shorten the projector's life span and
darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above
40°C / 104°F
- Locations where the altitudes are higher than
3000 m (10000 feet).
18. This apparatus must be earthed.
6 Important safety instructions
Page 7
Risk Group 2
1. According to the classification of photobiological safety of light sources and light source
systems, this product is Risk Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product.
3. Do not stare at operating light source. May be harmful to the eyes.
4. As with any bright source, do not stare into the direct beam.
The projector’s light source unit uses a laser.
• Notice is given to supervise children and to never allow them to stare into the projector beam
at any distance from the projector.
• Notice is given to use caution when using the remote control for starting the projector while
in front of the projection lens.
• Notice is given to the user to avoid the use of optical aids such as binoculars or telescopes
inside the beam.
Laser Caution
This product belongs to CLASS 1 consumer laser product and complies with IEC
60825-1:2014, EN 60825-1:2014/A11:2021 and EN 50689:2021.
Above laser caution are located on the bottom of this apparatus.
Caution – Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.
7 Important safety instructions
Page 8
Introduction
Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are
missing, please contact your place of purchase.
Standard accessories
Projector
Remote control with
batteries
Quick start guide Warranty card* Regulatory statements
• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed
information.
Optional accessories
• Wireless Dongle (EZC5201BS)
Replacing the remote control batteries
1. Press and open the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install
two AAA batteries. Make sure that the positive and
negative ends are positioned correctly, as illustrated.
Power cord
3. Replace the battery cover until it clicks into place.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the
kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment
regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time,
remove the batteries to avoid damage to the remote control from possible battery leakage.
8 Introduction
Page 9
Projector exterior view
17
17
18
17
6 6
6
9
10 1412 1311
5
7
3
6
5
4
2
1
3
8
15
16
1. Vent (air exhaust)
2. Focus ring and Zoom ring
3. Vent (air inlet)
4. Projection lens
5. IR remote sensor
6. Adjuster feet
7. External control panel
(See Controls and functions on page 10.)
8. Audio output jack
9. RS-232 control port
10. USB Type A port with power charging
11. HDMI 1 input port
12. HDMI 2 input port
13. USB Type C port
14. USB Type A port (for Wireless dongle)
15. Kensington anti-theft lock slot
16. AC power jack
17. Wall mount holes
18. Security bar
9 Introduction
Page 10
Controls and functions
20
7
6
5
1
4
10
2
3
8
All the key presses described in this
document are available on the remote control
or projector.
Projector & Remote control
1
11
12
5
8
4
10
7
13
14
6
9
15
16
17
18
19
20
1. POWER
Toggles the projector between standby
mode and on.
ON/ Off
Toggles the projector between standby
mode and on.
2. POWER indicator light/TEMPerature
warning light/LIGHT indicator light
(See Indicators on page 48.)
3. IR remote sensor
4. BACK
Goes back to previous OSD menu, exits
and saves menu settings.
5. Arrow keys ( , , , )
When the On-Screen Display (OSD) menu
is activated, these keys are used as
directional arrows to select the desired
menu items and to make adjustments.
Keystone keys ( , )
Displays the keystone correction page.
Volume keys /
Decreases or increase the projector
volume.
10 Introduction
Page 11
6. SOURCE
14. SMART ECO
Displays the source selection bar.
7. ECO BLANK
Used to hide the screen picture.
Do not block the projection lens from
projecting as this could cause the blocking
object to become heated and deformed or
even cause a fire.
8. OK
Confirms the selected On-Screen Display
(OSD) menu item.
9. AUTO
No function.
10. MENU
Turns on the On-Screen Display (OSD)
menu.
11. Source selection button: PC 1
No function.
12. Source selection button: HDMI
Selects HDMI 1 input source for display.
13. PAGE /PAGE
Operate your display software program (on
a connected PC) which responds to page
up/down commands (like Microsoft
PowerPoint).
Displays the Light Mode menu for
selecting a suitable light source operating
mode.
15. FREEZE
Freezes the projected image.
16. ASPECT
Selects the display aspect ratio.
17. Volume keys /
Decreases or increase the projector
volume.
18. ZOOM+/ZOOM-
Magnifies or reduces the projected picture
size.
19. QUICK INSTALL
Quickly selects several functions to adjust
the projected image and displays the test
pattern.
20. PICTURE MODE/MODE
Displays the Picture Mode menu for
selecting a picture mode.
This function is only available when the
Page Up/Down menu is enabled. See Page
Up/Down on page 43.
11 Introduction
Page 12
Remote control effective range
A
p
p
r
o
x
.
+
3
0
º
A
p
p
r
o
x
.
+
3
0
º
The remote control must be held at an angle within 30 degrees perpendicular to the projector's
IR remote control sensor(s) to function correctly. The distance between the remote control and
the sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the
projector that might obstruct the infra-red beam.
• Operating the projector from the front • Operating the projector from the top
12 Introduction
Page 13
Positioning your projector
Choosing a location
Before choosing an installation location for your projector, take the following factors into
consideration:
• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways.
1. Front
Select this location with the projector placed
on the table in front of the screen. This is the
most common way to position the projector
for quick setup and portability.
3. Front Ceiling
Select this location with the projector
suspended upside-down in front of the screen.
Purchase the BenQ Projector Ceiling/Wall
Mount Kit from your dealer to mount your
projector.
2. Rear
Select this location with the projector placed
on the table behind the screen. Note that a
special rear projection screen is required.
4. Rear Ceiling
Select this location with the projector
suspended upside-down from behind the
screen. Note that a special rear projection
screen and the BenQ Projector Ceiling/Wall
Mount Kit are required for this installation
location.
After turning on the projector, go to Advanced Menu - Installation > Projector Position and
press / to select a setting.
You can also use QUICK INSTALL on the remote control to access this menu.
13 Positioning your projector
Page 14
Obtaining a preferred projected image size
H
W
Projection distance
Center of lens
Screen
16:10 Screen diagonal
Offset
The distance from the projector lens to the screen, the zoom setting (if available), and the video
format each factors in the projected image size.
Projection dimensions
LW650
• The screen aspect ratio is 16:10 and the projected picture is in a 16:10 aspect ratio
14 Positioning your projector
Screen size Projection distance (mm)
Diagonal
Inch mm
30 762 404 646 782 898 1014 10
40 1016 538 862 1042 119 8 1353 13
50 1270 673 1077 1303 1497 1691 17
60 1524 808 1292 1564 1796 2029 20
70 1778 942 1508 1824 2096 2367 24
80 2032 1077 1723 2085 2395 2705 27
90 2286 1212 1939 2346 2695 3043 30
100 2540 1346 2154 2606 2994 3382 34
110 2794 1481 2369 2867 3293 3720 37
115 2921 1548 2477 2997
120 3048 1615 2585 3127
130 3302 1750 2800 3388
140 3556 1885 3015 3649
150 3810 2019 3231 3909
160 4064 2154 3446 4170 4790 5411 54
170 4318 2289 3662 4431 5090 5749 57
180 4572 2423 3877 4691 5389 6087 61
190 4826 2558 4092 4952 5688 6425 64
200 5080 2692 4308 5212 5988 6763 67
210 5334 2827 4523 5473 6287 7101 71
220 5588 2962 4739 5734 6587 7440 74
230 5842 3096 4954 5994 6886 7778 77
240 6096 3231 5169 6255 7185 8116 81
250 6350 3365 5385 6516 7485 8454 84
260 6604 3500 5600 6776 7784 8792 88
270 6858 3635 5816 7037 8084 9130 91
280 7112 3769 6031 7297 8383 9469 94
290 7366 3904 6246 7558 8682 9807 98
300 7620 4039 6462 7819 8982 10145 101
H (mm) W (mm)
Min distance
(with max
zoom)
Average
Max distance
(with min
Offset (mm)
zoom)
3443 3889 39
3593 4058 40
3892 4396 44
4192 4734 47
4491 5072 50
Page 15
For example, if you are using a 100-inch screen, the recommended projection distance is 2994
H
W
Projection distance
Center of lens
Screen
16:9 Screen diagonal
Offset
mm.
If your measured projection distance is 2000 mm, the closest match in the "Projection distance
(mm)" column is 2096 mm. Looking across this row shows that a 70'' (about 1.8 m) screen is
required.
LH650
• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio
Screen size Projection distance (mm)
Diagonal
Inch mm
30 762 374 664 764 880 996 21
40 1016 498 886 1018 1173 1328 27
50 1270 623 1107 1273 1467 1660 34
60 1524 747 1328 1528 1760 1992 41
70 1778 872 1550 1782 2053 2324 48
80 2032 996 1771 2037 2347 2657 55
90 2286 1121 1992 2291 2640 2989 62
100 2540 1245 2214 2546 2933 3321 68
110 2794 1370 2435 2800 3227 3653 75
115 2921 1432 2546 2928 3373 3819 79
120 3048 1494 2657 3055
130 3302 1619 2878 3310
140 3556 1743 3099 3564 4107 4649 96
150 3810 1868 3321 3819
160 4064 1992 3542 4073 4693 5313 110
170 4318 2117 3763 4328 4987 5645 116
180 4572 2241 3985 4583 5280 5977 123
190 4826 2366 4206 4837 5573 6309 130
200 5080 2491 4428 5092 5867 6641 137
210 5334 2615 4649 5346 6160 6973 144
220 5588 2740 4870 5601 6453 7306 151
230 5842 2864 5092 5856 6747 7638 158
240 6096 2989 5313 6110 7040 7970 164
250 6350 3113 5535 6365 7333 8302 171
260 6604 3238 5756 6619 7627 8634 178
270 6858 3362 5977 6874 7920 8966 185
280 7112 3487 6199 7128 8213 9298 192
290 7366 3611 6420 7383 8507 9630 199
300 7620 3736 6641 7638 8800 9962 205
H (mm) W (mm)
Min distance
(with max
zoom)
Average
Max distance
(with min
Offset (mm)
zoom)
3520 3985 82
3813 4317 89
4400 4981 103
15 Positioning your projector
Page 16
For example, if you are using a 100-inch screen, the recommended projection distance is 2933
mm.
If your measured projection distance is 2000 mm, the closest match in the "Projection distance
(mm)" column is 2053 mm. Looking across this row shows that a 70'' (about 1.8 m) screen is
required.
To optimize your projection quality, we suggest doing the projection by referring to the values listed in the
non-gray rows.
The values in the gray cells are for reference only.
All measurements are approximate and may vary from the actual sizes.
BenQ recommends that if you intend to permanently install the projector, you should physically test the
projection size and distance using the actual projector in situ before you permanently install it, so as to
make allowance for this projector's optical characteristics. This will help you determine the exact mounting
position so that it best suits your installation location.
16 Positioning your projector
Page 17
Mounting the projector
Ceiling/Wall mount screw: M4
(Max L = 25 mm; Min L = 20 mm)
Unit: mm
75146
100
75
If you intend to mount your projector, we strongly recommend that you use a proper fitting
BenQ projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may
fall down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• BenQ recommends that you also purchase a separate Kensington lock compatible security
cable and attach it securely to both the Kensington lock slot on the projector and the base of
the mounting bracket. This will perform the secondary role of restraining the projector should
its attachment to the mounting bracket become loose.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause
it to fall and result in injury.
• Take necessary procedures to prevent the projector from falling off such as during an
earthquake.
• The warranty doesn’t cover any product damage caused by mounting the projector with a
non-BenQ brand projector mounting kit.
• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater
is used, the temperature around the ceiling/wall may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque
exceeding the recommended range may cause damage to the projector and subsequently
falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the
projector.
Ceiling/Wall mount installation diagram
17 Positioning your projector
Page 18
Adjusting the projected image
Adjusting the projection angle
If the projector is not placed on a flat surface or
the screen and the projector are not
perpendicular to each other, the projected
image becomes trapezoidal. You can screw the
adjuster feet to fine-tune the horizontal angle.
To retract the feet, screw the adjuster feet in a
reverse direction.
Do not look into the lens while the light source is on. The strong light from the light source may cause
damage to your eyes.
Fine-tuning the image size and clarity
Adjust the projected image to the size that you
need using the zoom ring.
Sharpen the image by rotating the focus ring.
Correcting keystone
Keystoning refers to the situation where the projected image becomes a trapezoid due to
angled projection.
To correct this, besides adjusting the height of the projector, if you want the projector to
automatically correct image keystoning, be sure the Auto Vertical Keystone function in the
Advanced Menu - Installation menu is On.
Or you will need to manually correct it following these steps.
1. Do one of the following steps to display the keystone correction page.
• Press / on the projector or remote control.
• Press QUICK INSTALL on the remote control. Press to highlight 2D Keystone and press
OK.
• Go to Advanced Menu - Installation > 2D Keystone and press OK.
18 Positioning your projector
Page 19
2. After the 2D Keystone correction page displays. To correct keystoning at the top of the
Press . Press .
Press . Press .
Corner Fit
Press for 2 seconds to reset
Exit
image, use . To correct keystoning at the bottom of the image, use . To correct
keystoning at the right side of the image, use . To correct keystoning at the left side of
the image, use .
Adjusting Corner Fit
You can manually adjust four corners of the image by setting the horizontal and vertical values.
1. Do one of the following steps to display the keystone correction page.
• Press QUICK INSTALL on the remote control. Press to highlight Corner Fit and press
OK.
• Go to Advanced menu - Installation > Corner Fit and press OK.
2. Press / / / to select one corner and press OK.
3. Press / to adjust vertical values.
4. Press / to adjust horizontal values.
19 Positioning your projector
Page 20
Connection
1 2
3
4 1 2 5
Notebook or
desktop computer
HDMI cable
USB Type-C cable
Wireless dongle
Audio cable
USB cable
1
2
3
4
5
Speakers
A/V device
When connecting a signal source to the projector, be sure to:
1. Turn all equipment off before making any connections.
2. Use the correct signal cables for each source.
3. Ensure the cables are firmly inserted.
• In the connections above, some cables may not be included with the projector (see Shipping contents on
page 8). They are commercially available from electronics stores.
• The connection illustrations are for reference only. The rear connecting jacks available on the projector
vary with each projector model.
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key
combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the
labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key
combination.
• If the selected video image is not displayed after the projector is turned on and the correct video source
has been selected, check that the video source device is turned on and operating correctly. Also check
that the signal cables have been connected correctly.
20 Connection
Page 21
Connecting audio
The projector has built-in mono speaker(s) which are designed to provide basic audio
functionality accompanying data presentations for business purposes only. They are not
designed for, nor intended for stereo audio reproduction use as might be expected in home
theater or home cinema applications. Any stereo audio input (if provided), is mixed into a
common mono audio output through the projector speaker(s).
The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.
• The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.
• If the selected video image is not displayed after the projector is turned on and the correct video source
has been selected, check that the video source device is turned on and operating correctly. Also check
that the signal cables have been connected correctly.
Connecting the Wireless Dongle
The projector has equipped with a WIRELESS DONGLE port for the Wireless Dongle
(EZC5201BS) which supports wireless projection between the projector and the following
systems: iOS, macOS, Android, Windows.
After inserting the WiFi dongle into the WIRELESS DONGLE port, select Wireless Display from
the source selection bar. You can follow the on-screen instructions to enable wireless
projection.
Performing wireless projection
For different devices, follow the steps below.
• For iOS/macOS devices
1. Select the WiFi network that the projector joined in the WiFi settings on your device.
2. After opening control center, press screen mirroring and choose the projector
(BenQ_xxxxxxxx) to start projection.
• For Android devices
After opening the Quick settings panel, press the Screen Mirroring icon and choose the
projector (BenQ_xxxxxxxx).
21 Connection
Page 22
• For Windows OS devices
Press the Windows + P / K and choose the projector (BenQ_xxxxxxxx).
Connecting the projector to the Internet
1. Select the WiFi SSID (BenQ_xxxxxxxx) of the projector in the WiFi settings on your device.
2. Enter the password from the projected image.
3. Open your web browser and go to the address of the projector (192.168.203.1).
4. Select a WiFi network that you want to join.
5. Enter the password if asked.
22 Connection
Page 23
Operation
Starting up the projector
1. Plug the power cord. Turn on the power outlet switch
(where fitted). The power indicator on the projector
lights orange after power has been applied.
2. Press on the projector or on the remote
control to start the projector. The power indicator
flashes green and stays green when the projector is
on.
The start up procedure takes about 10 seconds. In
the later stage of start up, a startup logo is projected.
(If necessary) Rotate the focus ring to adjust the image clearness.
3. If the projector is activated for the first time, select
your OSD language following the on-screen
instructions.
4. If you are prompted for a password, press the arrow
keys to enter a 6-digit password. See Utilizing the
password function on page 25.
5. Switch all of the connected equipment on.
6. The projector will search for input signals. The
current input signal being scanned appears. If the
projector does not detect a valid signal, the message “No Signal” will continue displaying
until an input signal is found.
You can also press SOURCE to select your desired input signal. See Switching input signal
on page 26.
• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock
and fire.
• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds
before energizing the light source.
• The Setup Wizard screenshots are for reference only and may differ from the actual design.
• If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the
message “Out of Range” displayed on the background screen. Please change to an input signal which is
compatible with the projector's resolution or set the input signal to a lower setting. See Timing chart on
page 52.
• If no signal is detected for 3 minutes, the projector automatically enters saving mode.
23 Operation
Page 24
Using the menus
Picture Mode
2
4
2
Presentation
Exit Exit
3
Auto
Aspect Ratio
Light Source Mode
2D Keystone
Volume
Brightness
Information
Menu Type
SmartEco
50
Basic menu
1
10
1
234
Picture
Picture Mode
Sharpness
Reset Current Picture Mode
Advanced Color Settings
User Management
3
4
1
Brightness
Contrast
Audio
Display
Installation
System
Information
Presentation
Enter Ret urn Exit
2
1
2
3
4
The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various
adjustments and settings.
• Basic OSD menu: provides primary menu functions. (See Basic Menu on page 28)
• Advanced OSD menu: provides full menu functions. (See Advanced Menu on page 29)
To access the OSD menu, press MENU on the projector or remote control.
• Use the arrow keys ( / / / ) on the projector or remote control to move through the menu
items.
• Use OK on the projector or remote control to confirm the selected menu item.
The first time you use the projector (after finishing the initial setup), press MENU, and the
Advanced OSD menu will be displayed.
The OSD screenshots below are for reference only, and may differ from the actual design.
Below is the overview of the Basic OSD menu.
Menu type
Sub-menu and status
Current input signal
Function keys
If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the
instructions below:
1. Go to Menu Type and press OK.
2. Press / to select Advanced and press OK. Your projector will switch to Advanced OSD
menu.
Below is the overview of the Advanced OSD menu.
Main menu
Current input signal
24 Operation
Sub-menu and status
Function keys
Page 25
Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu,
Input New Password
Return
Password Error
Please try again.
follow the instructions below:
1. Go to System > Menu Settings > Menu Type and press OK.
2. Press / to select Basic. Your projector will switch to the Basic OSD menu.
Securing the projector
Using a security cable lock
The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock,
such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on
the rear side of the projector. See item 15 on page 9.
A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the
lock’s documentation for finding out how to use it.
Utilizing the password function
Setting a password
1. Go to Advanced menu - System > Security Settings. Press OK. The Security Settings page
appears.
2. Highlight Change Password and press OK.
3. The four arrow keys ( , , , ) respectively
represent 4 digits (1, 2, 3, 4). According to the
password you desire to set, press the arrow keys to
enter six digits for the password.
4. Confirm the new password by re-entering the new
password.
5. To activate the Power On Lock function, press /
to highlight Power On Lock and press / to select
On. Input the password again.
• The digits being input will display as asterisks on-screen. Make a note of your selected password and
keep it in a safe place in advance or right after the password is entered so that it is available to you
should you ever forget it.
• Once a password has been set and the power on lock is activated, the projector cannot be used unless
the correct password is entered every time the projector is started.
If you forget the password
If you enter the wrong password, the password error
message will appear, and the Input Password message
follows. If you absolutely do not remember the
password, you can use the password recall procedure.
See Entering the password recall procedure on page 26.
If you enter an incorrect password 5 times in
succession, the projector will automatically shut down
in a short time.
25 Operation
Page 26
Entering the password recall procedure
Please write down the recall code, and contact
BenQ Customer Center.
Recall Code:
Recall Password
Return
1. Press and hold OK for 3 seconds. The projector will
display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to
decode the number. You may be required to provide
proof of purchase documentation to verify that you
are an authorized user of the projector.
Changing the password
1. Go to Advanced menu - System > Security Settings > Password. Press OK. The Password
page appears.
2. Highlight Change Password and press OK.
3. Enter the old password.
• If the password is correct, another message “Input New Password” appears.
• If the password is incorrect, the password error message will appear, and the message
“Input Password” appears for your retry. You can press BACK to cancel the change or try
another password.
4. Enter a new password.
5. Confirm the new password by re-entering the new password.
Disabling the password function
To disable password protection, go to Advanced menu - System > Security Settings >
Password > Power On Lock and press OK and / to select Off. The message Input Password
appears. Enter the current password.
• If the password is correct, the OSD menu will disappear. You will not have to enter the
password next time turning on the projector.
• If the password is incorrect, the password error message will appear, and the message
Input Current Password appears for your retry. You can press BACK to cancel the change
or try another password.
Though the password function is disabled, you need to keep the old password in hand should you ever need
to re-activate the password function by entering the old password.
Switching input signal
The projector can be connected to multiple devices at the
same time. However, it can only display one full screen at a
time. When starting up, the projector automatically searches
for the available signals.
Be sure the Advanced menu - Display > Auto Source Search
menu is On if you want the projector to automatically search
for the signals.
To select the source:
1. Press SOURCE. A source selection bar appears.
2. Press / until your desired signal is selected and press OK.
26 Operation
Page 27
Once detected, the selected source information will appear at the corner of the screen for
seconds. If there is multiple equipment connected to the projector, repeat steps 1-2 to
search for another signal.
• The brightness level of the projected image will change accordingly when you switch between different
input signals.
• For best display picture results, you should select and use an input signal which outputs at the
projector’s native resolution. Any other resolutions will be scaled by the projector depending upon the
“aspect ratio” setting, which may cause some image distortion or loss of picture clarity. See Aspect
Ratio on page 36.
Shutting down the projector
1. Press on the projector or on the remote
control and a confirmation message will appear
prompting you. If you don't respond in a few
seconds, the message will disappear.
2. Press or a second time. The power indicator
flashes orange, the projection light source shuts
down, and the fans will continue to run for
approximately 2 seconds to cool down the projector.
3. Once the cooling process finishes, the power
indicator becomes a steady orange and fans stop. Disconnect the power cord from the
power outlet.
To protect the light source, the projector will not respond to any commands during the cooling process.
27 Operation
Page 28
Menu operation
Please note that the on-screen display (OSD) menus vary according to the signal type selected
and the projector model you are using.
The menu items are available when the projector detects at least one valid signal. If there is no
equipment connected to the projector or no signal detected, limited menu items are accessible.
Menu System
Basic Menu
Menu (Ref. Page)
Picture Mode (30)
Aspect Ratio (36) Auto/4:3/16:9/16:10
Light Source Mode (47)
2D Keystone (18)
Volume (35)0 – 20
Brightness (31) 0–100
Information (45)
Menu Type (43) Basic/Advanced
Bright/Presentation/Spreadsheet/Video Conference/
Infographic/(3D)/(HDR10)/(HLG)/User1/User2
Normal
ECO
SmartEco
Custom
H: -30~0~30
V: -30~0~30
Native Resolution
Detected Resolution
Source
Picture Mode
Light Source Mode
3D Format
Color System
Dynamic Range
Light Source Usage Time
Firmware Version
Service Code
Options
28 Menu operation
Page 29
Advanced Menu
1. Main menu: Picture
Structure
Menu Options
Bright/Presentation/Spreadsheet/
Picture Mode
User Management
Brightness 0–100
Contrast 0–100
Sharpness 0–31
Advanced Color
Settings
Reset Current Picture Mode Reset/Cancel
Load Settings From
Rename User Mode
Gamma Selection 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ
Color Temperature Normal/Cool/Native/Warm
R Gain/G Gain/B
Color Temperature
Tuning
Color Management
Brilliant Color 0–10
Light Source Mode Normal/ECO/SmartEco/Custom
Custom Brightness 50%–100%
HDR Brightness -2/-1/0/1/2
Noise Reduction 0–31
Gain
R Offset/
G Offset/
B Offset
R/G/B/C/M/Y Hue/Saturation/Gain
W (White Balance) R Gain/G Gain/B Gain
Reset Reset/Cancel
Video Conference/Infographic/(3D)/
(HDR10)/(HLG)/User1/User2
Presentation/Spreadsheet/
Video Conference/Infographic
0–200
0–511
29 Menu operation
Page 30
Function descriptions
Menu Descriptions
The projector is preset with several predefined picture modes so that you
can choose one to suit your operating environment and input signal picture
type.
• Bright: Maximizes the brightness of the projected image. This mode is
suitable for environments where extra-high brightness is required.
• Presentation: Is designed for presentations. The brightness is
emphasized in this mode to match PC and notebook coloring.
• Spreadsheet: Designs for users who widely use excel and table to discuss
financial numbers or quality numbers in meetings.
• Video Conference: Design for video conference scenarios which
showcases detail skin color of remote meeting attendees.
• Infographic: Is perfect for presentations with the mixture of text and
Picture Mode
graphics due to its high color brightness and better color gradation to see
the details clearly.
• 3D: Is appropriate for playing 3D images and 3D video clips. This mode is
only available when 3D function is enabled and 3D content is detected.
• HDR10: Delivers High Dynamic Range effects with higher contrasts of
brightness and colors for HDR Blu-ray movies. Picture Mode will be
switched to HDR10 automatically while detecting metadata or EOTF info
from HDR contents.
• HLG Delivers High Dynamic Range effects with higher contrasts of
brightness and colors. Picture Mode will be switched to HLG
automatically while detecting metadata or EOTF info from HLG streaming
contents.
• User1/User2: Recalls the settings customized based on the current
available picture modes. See User Management on page 31.
30 Menu operation
Page 31
There is one user-definable mode if the current available picture modes are
not suitable for your need. You can use one of the picture modes (except
the User1/User2 mode) as a starting point and customize the settings.
• Load Settings From
1. Go to Picture > Picture Mode.
2. Press / to select User1 or User2.
3. Press to highlight User Management, and press OK. The User
Management page is displayed.
4. Select Load Settings From and press OK.
5. Press / to select a picture mode that is closest to your need.
6. Press OK and BACK to return to the Picture menu.
User
Management
Brightness
Contrast
7. Press to select the sub-menu items you want to change and adjust
the values with / . The adjustments define the selected user mode.
• Rename User Mode
Select to rename the customized picture mode (User1/User2). The new
name can be up to 9 characters including English letters (A-Z, a-z), digits
(0-9), and space (_).
1. Go to Picture > Picture Mode.
2. Press / to select User1or User2.
3. Press to highlight User Management, and press OK. The User
Management page is displayed.
4. Press to highlight Rename User Mode and press OK. The Rename
User Mode page is displayed.
5. Use / / / , and OK to set desired characters.
6. When done, press BACK, Commit to save the changes and exit.
The higher the value, the brighter the image. Adjust this control so the black
areas of the image appear just as black and that detail in the dark areas is
visible.
The higher the value, the greater the contrast. Use this to set the peak white
level after you have previously adjusted the Brightness setting to suit your
selected input and viewing environment.
Sharpness The higher the value, the sharper the picture becomes.
31 Menu operation
Page 32
Advanced Color
High Brightness
Low Contrast
Low Brightness
High Contrast
1.8 2.0 2.1 2.2 2.3 2.4 2.5 2.6
Settings
• Gamma Selection
Gamma refers to the relationship between input source and picture
brightness.
• 1.8/2.0/2.1: Select these values according to your preference.
• 2.2/2.3: Increases the average brightness of the picture. Best for a lit
environment, meeting room or family room.
• 2.4/2.5: Best for viewing movies in a dark environment.
• 2.6: Best for viewing movies which are mostly composed of dark
scenes.
• BenQ: Finely-tuned gamma to optimize details and increase contrast.
• Color Temperature Tuning
There are several preset color temperature settings available. The available
settings may vary according to the signal type selected.
• Normal: Maintains normal colorings for white.
• Cool: Makes images appear bluish white.
• Native: With the light source’s original color temperature and higher
brightness. This setting is suitable for environments where high
brightness is required, such as projecting pictures in well lit rooms.
• Warm: Makes images appear reddish white.
You can also set a preferred color temperature by adjusting the following
options.
• R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and
Blue.
• R Offset/G Offset/B Offset: Adjusts the brightness levels of Red,
Green, and Blue.
32 Menu operation
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Advanced Color
RED
BLUE
GREEN
Yellow
Cyan
Magenta
Settings
(Continued)
• Color Management
The Color Management provides six sets (RGBCMY) of colors to be
adjusted. When you select each color, you can independently adjust its
range and saturation according to your preference.
To make adjustments, press the / arrows to highlight an independent
color from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M),
Yellow (Y) or White (W). The following menu items are displayed for your
choice.
• Hue: Increase in the range will include
colors consisted of more proportions of
its two adjacent colors. Please refer to
the illustration for how the colors relate
to each other.
For example, if you select Red and set its
range at 0, only pure red in the projected
picture will be selected. Increasing its
range will include red close to yellow and
red close to magenta.
• Saturation: Adjusts the values to your
preference. Every adjustment made will
reflect to the image immediately. For
example, if you select Red and set its
value at 0, only the saturation of pure red will be affected.
• Gain: Adjusts the values to your preference. The contrast level of the
primary color you select will be affected. Every adjustment made will
reflect to the image immediately.
If you select White Balance, you can adjust the contrast levels of Red,
Green, Blue, Cyan, Magenta, Yellow and White by selecting R Gain, G Gain,
and B Gain.
To return all the settings to the factory default values, highlight Reset, and
press OK.
Saturation is the amount of that color in a video picture. Lower settings produce less
saturated colors; a setting of “0” removes that color from the image entirely. If the
saturation is too high, that color will be overpowering and unrealistic.
• Brilliant Color
This feature utilizes a new color-processing algorithm and system level enhancements to
enable higher brightness while providing truer, more vibrant colors in picture. It enables a
greater than 50% brightness increase in mid-tone images, which are common in video and
natural scenes, so the projector reproduces images in realistic and true colors. If you
prefer images with that quality, select a desired level.
When 0 is selected, the Color Temperature function is not available.
• Light Source Mode
Selects a suitable light source power from among the provided modes. See
Extending light source life on page 47.
33 Menu operation
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• Custom Brightness
You can adjust the light source brightness. This function is only available
when Light Source Mode is Custom.
Advanced Color
Settings
(Continued)
Reset Current
Picture Mode
• HDR Brightness
The projector can automatically adjust the brightness levels of your image
according to the input source. You can also manually select a brightness
level to display better picture quality. When the value is higher, the image
becomes brighter; when the value is lower, the image becomes darker.
• Noise Reduction
Reduces electrical image noise caused by different media players.
Returns all of the adjustments you’ve made for the selected Picture Mode
(including the preset mode, User1 and User2) to the factory preset values.
1. Press OK. The confirmation message is displayed.
2. Use / to select Reset and press OK. The current picture mode
returns to the factory preset settings.
The following settings will still remain: Picture Mode, Load Settings From.
34 Menu operation
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2. Main menu: Audio
Structure
Menu Options
Mute Off/On
Volume 0 – 20
Power On/Off Ring Tone Off/On
Reset Audio Reset/Cancel
Function descriptions
Menu Descriptions
Select On to temporarily turn off the projector's internal speaker or the
Mute
Volume
volume being output from the audio output jack.
To restore the audio, select Off.
Adjusts the volume level of the projector's internal speaker or the volume
being output from the audio output jack.
If the Mute function is activated, adjusting Volume will turn off the Mute
function.
Power On/Off
Ring Tone
Reset Audio
Sets the ring tone for the projector On or Off.
The Power On/Off Ring Tone can only be adjusted here. Setting the sound
mute or adjusting the sound level do not affect the Power On/Off Ring
Tone.
Returns all of the adjustments you’ve done under the Audio menu to the
factory preset values.
35 Menu operation
Page 36
3. Main menu: Display
15:9 picture
4:3 picture
16:9 picture
16:10 picture
Structure
Menu Options
Aspect Ratio Auto/4:3/16:9/16:10
Auto Source Search Off/On
Source Rename HDMI-1/HDMI-2
3D Mode
3D Sync Invert Disable/Invert
3D
HDMI Settings
Reset Display Reset/Cancel
Save 3D Settings
Apply 3D Settings
HDMI Format Auto/Limited/Full
HDMI Equalizer HDMI-1/HDMI-2 Auto/1/2/3/4/5
HDMI EDID HDMI-1/HDMI-2 Enhanced/Standard
Function descriptions
Auto/Top Bottom/Frame Sequential/
Frame Packing/Side by Side/Off
3D Settings 1/3D Settings 2/
3D Settings 3
3D Settings 1/3D Settings 2/
3D Settings 3
Menu Descriptions
Aspect Ratio
Auto Source
Search
There are several options to set the image's aspect ratio depending on your
input signal source.
• Auto: Scales an image proportionally to
fit the projector's native resolution in its
horizontal or vertical width.
• 4:3: Scales an image so that it is
displayed in the center of the screen with
a 4:3 aspect ratio.
• 16:9: Scales an image so that it is
displayed in the center of the screen with
a 16:9 aspect ratio.
• 16:10: Scales an image so that it is
displayed in the center of the screen with
a 16:10 aspect ratio.
Allows the projector to automatically search for a signal.
Renames the current input source to your desired name.
On the Source Rename page:
Source Rename
36 Menu operation
1. Press OK to display the on-screen keyboard.
2. Press / / / to select each desired digit/letter, and press OK to
confirm each input.
3. Repeat the step above and when done, press BACK and to highlight
Commit.
4. Press OK and the source name changes.
Page 37
3D
This projector supports playing three-dimensional (3D) content transferred
through your 3D-compatible video devices and contents, such as
PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D
Blu-ray discs), and so on. After you have connected the 3D video devices to
the projector, wear a pair of 3D glasses and make sure the power is on to
view 3D contents.
When watching 3D contents:
• The image may seem misplaced; however, this is not a product
malfunction.
• Take appropriate breaks when watching 3D contents.
• Stop watching 3D contents if you feel fatigue or discomfort.
• Keep a distance from the screen of about three times the effective
height of the screen.
• Children and people with a history of oversensitivity to light, heart
problems, or any other existing medical conditions should be
refrained from watching 3D contents.
• The image may seem reddish, greenish, or bluish without wearing 3D
glasses. However, you will not notice any color bias when watching 3D
contents with 3D glasses.
• The 4K source will not be displayed.
• 3D Mode
The projector can automatically enable 3D mode via the contents when the
source type is HDMI and supports 1.4a. If you want the projector to
automatically choose an appropriate 3D format when detecting 3D
contents, select Auto. If the projector cannot recognize the 3D format,
choose a 3D mode from among Top Bottom, Frame Sequential, Frame
Packing and Side by Side.
When 3D Mode is enabled:
• The brightness level of the projected image decreases.
• The Picture Mode cannot be adjusted.
• The 2D Keystone can only be adjusted within limited degrees.
37 Menu operation
Page 38
3D
• 3D Sync Invert
When your 3D image is distorted, enable this function to switch between the
image for the left eye and the right eye for more comfortable 3D viewing
experience.
• Save 3D Settings
When you have successfully displayed the 3D contents after making the
appropriate adjustments, you can enable this function and choose a set of
3D settings to memorize current 3D settings.
• Apply 3D Settings
After the 3D settings are saved, you can decide if you would like to apply
them by choosing a set of 3D settings that you have saved. Once applied,
the projector will automatically play the incoming 3D contents if it matches
the 3D settings saved.
Only the set(s) of 3D settings with memorized data is available.
• HDMI Format
Selects a suitable RGB color range to correct the color accuracy.
HDMI Settings
Reset Display
• Auto: Automatically selects a suitable color range for the incoming
HDMI signal.
• Limited: Utilizes the Limited range RGB 16-235.
• Full: Utilizes the Full range RGB 0-255.
• HDMI Equalizer
Sets a suitable value to maintain the HDMI picture quality in long distance
data transmission.
• HDMI EDID
Switches between Enhanced for HDMI 2.0 EDID and Standard for HDMI 1.4
EDID. Selecting Standard which supports up to 1080p 60Hz may solve
abnormal display issues with some old players.
Returns all the settings on the Display main menu to the factory default
values.
38 Menu operation
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4. Main menu: Installation
Structure
Menu Options
Projector Position Front/Front Ceiling/Rear/Rear Ceiling
2D Keystone
Auto Vertical Keystone Off/On
Test Pattern On/Off
High Altitude Mode On/Off
Baud Rate
Corner Fit 0~60
Wall Color
Digital Zoom 1.0X – 1.8X/2.0X
Digital Shrink & Shift 0.75X~1.0X
Image Resizing
Blanking
Save Image Memory
Image Memory
Apply Image Memory
Rename
H: -30 – +30
V: -30 – +30
9600/14400/19200/38400/57600/
115200
Off/Light Yellow/Pink/Light Green/Blue/
Blackboard
Modes of Adjustment
Top
Bottom
Left
Right
Reset All Blanking Settings
Memory-1/Memory-2/Memory-3/
Memory-4/Memory-5
Function descriptions
Menu Descriptions
Projector
Position
2D Keystone See Correcting keystone on page 18 for details.
Auto Vertical
Keystone
Test Pattern
The projector can be installed on a ceiling or behind a screen, or with one or
more mirrors. See Choosing a location on page 13 for details.
Automatically corrects the keystoning at the top/bottom side of the
projected image.
Adjusts the image size and focus and
check that the projected image is free from
distortion.
39 Menu operation
Page 40
We recommend you use the High Altitude Mode when your environment is
between 1501 m–3000 m above sea level, and ambient temperature is
between 0°C–30°C.
Operation under "High Altitude Mode" may cause a higher decibel
operating noise level because of increased fan speed necessary to improve
overall system cooling and performance.
If you use this projector under other extreme conditions excluding the
High Altitude
Mode
above, it may display auto shut-down symptoms, which is designed to
protect your projector from over-heating. In cases like this, you should
switch to High Altitude mode to solve these symptoms. However, this is not
to state that this projector can operate under any and all harsh or extreme
conditions.
Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient
temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the
mode on under such a condition.
Selects a baud rate that is identical with your computer’s so that you can
Baud Rate
connect the projector using a suitable RS-232 cable. This function is
intended for qualified service personnel.
Corner Fit See Connection on page 20 for details.
Corrects the projected picture’s color when the projection surface such as
a painted wall which may not be white, the Wall Color feature can help
Wall Color
correct the projected picture’s colors to prevent possible color difference
between the source and projected pictures. There are several precalibrated
colors to choose from: Light Yellow, Pink, Light Green, Blue, and
Blackboard.
40 Menu operation
Page 41
Image Resizing
• Digital Zoom
Magnifies or reduces the projected image size.
1. After the adjustment bar displays, press / on the projector or
ZOOM+/ZOOM- on the remote control repeatedly to reduce or magnify
the image to a desired size.
2. Press OK to enter panning mode.
3. Press the directional arrows ( , , , ) on the projector or remote
control to navigate the picture.
The picture can only be navigated after it is magnified. You can further magnify the picture
while searching for details.
• Digital Shrink & Shift
Shrinks and/or shifts the projected image.
1. After the adjustment bar displays, press / repeatedly to shrink or
magnify the picture to a desired size.
2. Press OK to activate digital shift function.
3. After digital shift function is activated, press the directional arrows ( ,
, , ) to shift the image.
Image Memory
The picture can only be shifted after it shrank.
• Blanking
Blanks some parts of the projected image.
1. Select the Modes of Adjustment first by pressing / .
2. Press / to highlight the area you want to adjust and press / to
adjust its range.
Enacting the Reset All Blanking Settings function will return all items in the Blanking menu
to the factory preset values. Pressing OK clears the values of selected item.
• Save Image Memory: Allows you to save and apply several sets of image
settings for regularly used circumstances, including the following
settings: Projector Position, Aspect Ratio, Picture Mode, Source,
Resolution, Light Source Mode, Digital Shrink & Shift, Blanking. You can
choose one set of memory to save the current settings.
• Apply Image Memory: After the image memories are saved, you can
decide if you would like to apply it by choosing a set of memory that you
have saved.
• Rename: Renames the image memories.
41 Menu operation
Page 42
5. Main menu: System
Structure
Menu Options
Language
Bhs Ind
Background
Settings
Menu Settings
Light Source
Information
Standby Settings
Operation Settings
Page Up/Down Off/On
Security Settings
Factory Default Reset/Cancel
Reset System Reset/Cancel
Background Color Black/Blue/Purple
Splash Screen BenQ/Black/Blue
Menu Type Basic/Advanced
Menu Display Time 5 sec/10 sec/20 sec/30 sec/Always
Menu Position
Reminder Message Off/On
Light Source Usage Time
Normal Mode
ECO Mode
SmartEco Mode
Custom Mode
Equivalent Light Hours
Standby Mode Eco/Normal
Audio Pass Through Off/HDMI-1/HDMI-2
LED Indicator Off/On
Direct Power On Off/On
Power On/Off
Settings
Panel Key Lock Off/On Yes/No
Password
Signal Power On HDMI-1/HDMI-2
Auto Power Off
Center/Top-Left/Top-Right/
Bottom-Right/Bottom-Left
Disable/3 min/10 min/15 min/
20 min/25 min/30 min
Change Password
Power On Lock
Function descriptions
Menu Descriptions
Language Sets the language for the On-Screen Display (OSD) menus.
• Background Color
Background
Settings
42 Menu operation
Sets the background color for the projector.
• Splash Screen
Allows you to select which logo screen will be displayed during projector
start-up.
Page 43
• Menu Type
Sets the OSD menu type according to your needs.
• Menu Display Time
Menu Settings
Light Source
Information
Standby Settings
Sets the length of time the OSD will remain active after your last key press.
• Menu Position
Sets the On-Screen Display (OSD) menu position.
• Reminder Message
Sets the reminder messages on or off.
This menu page displays the following information:
• Light Source Usage Time
• Light hours used under Normal Mode, ECO Mode, SmartEco Mode,
Custom Mode.
• Standby Mode
• Eco: The projector maintains at normal standby mode with less than
0.5W power consumption.
• Normal: Allows the projector to provide network, monitor out and
audio pass through functions in standby mode.
• Audio Pass Through
The projector can play sound when it is in standby mode and the
corresponding jacks are correctly connected to devices. Press / to
choose the source that you wish to use. See Connection on page 20 for
how to make the connection.
Operation
Settings
Page Up/Down
• LED Indicator
You can turn off the LED warning lights. This is to avoid any light
disturbance when viewing images in a dark room.
• Power On/Off Settings
• Direct Power On: Allows the projector to turn on automatically once
the power is fed through the power cord.
• Signal Power On: Sets whether to turn the projector directly on
without pressing POWER or ON when the projector is in
standby mode and detects a HDMI or DisplayPort signal.
• Auto Power Off: Allows the projector to turn off automatically if no
input signal is detected after a set period of time to prevent
unnecessary waste of light source life.
When this function is enabled, the PAGE /PAGE buttons on the remote
control can be used to perform page up/down commands.
Once enabled, the USB power delivery function will not be available.
43 Menu operation
Page 44
Security Settings
Factory Default
Reset System
• Panel Key Lock
With the control keys on the projector and remote control locked, you can
prevent your projector settings from being changed accidentally (by
children, for example). When the Panel Key Lock is on, no control keys on
the projector and remote control will operate except POWER.
To release panel key lock, press and hold (the right key) on the projector
or remote control for 3 seconds.
If you turn off the projector without disabling panel key lock, the projector will still be in
locked status the next time it is turned on.
• Password/Power On Lock
See Utilizing the password function on page 25.
Returns all settings to the factory preset values.
The following settings will still remain: Projector Position, 2D Keystone, Auto Vertical
Keystone, High Altitude Mode, Baud Rate, Corner Fit, Blanking, Light Source Information,
Security Settings, Wall Color, Digital Shrink & Shift.
Returns all the settings on the System main menu to the factory default
values.
The following settings will still remain: Light Source Information, Security Settings.
44 Menu operation
Page 45
6. Main menu: Information
Structure
Menu
Native Resolution
Detected Resolution
Source
Picture Mode
Light Source Mode
3D Format
Color System
Dynamic Range
Light Source Usage Time
Firmware Version
Service Code
Function descriptions
Menu Descriptions
Native Resolution Shows the native resolution of the projector.
Detected Resolution Shows the native resolution of the input signal.
Source Shows the current signal source.
Picture Mode Shows the selected mode on the Picture menu.
Light Source Mode Shows the used light source mode.
Displays the current 3D mode.
3D Format
3D Format is only available when 3D is enabled.
Color System Shows the input system format.
Dynamic Range Shows the dynamic range of the input source.
Light Source Usage Time Shows the number of hours the light has been used.
Firmware Version Shows the firmware version of your projector.
Service Code Shows the projector’s serial number.
45 Menu operation
Page 46
Maintenance
Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the
projector and let it cool down completely before cleaning the lens.
• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and
gently wipe the lens surface.
• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent,
such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining
prolonged contact with rubber or vinyl materials may result in damage to the projector surface
and cabinet material.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as
described in Shutting down the projector on page 27 and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent.
Then wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below:
• Make sure the temperature and humidity of the storage area are within the recommended
range for the projector. Please refer to Specifications on page 50 or consult your dealer about
the range.
• Retract the adjuster feet.
• Remove the battery from the remote control.
• Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
Light source information
Getting to know the light hour
When the projector is in operation, the duration (in hours) of light source usage is automatically
calculated by the built-in timer. The method of calculating the equivalent light hour is as
follows:
1. Light Usage Time = (x+y+z) hours, if
Time used in Normal Mode = x hours
46 Maintenance
Page 47
Time used in ECO Mode = y hours
α
α
A'
X
-----
χ×
A'
Y
-----
y×
A'
Z
-----
z×
A'
A
-----
a×+++=
Time used in SmartEco Mode = z hours
Time used in Custom Mode = a hours
2. Equivalent Light Hour = hours
X= light source life spec of Normal Mode
Y= light source life spec of ECO Mode
Z= light source life spec of SmartEco Mode
A= light source life spec of Custom Mode
A’ is the longest light life spec among X, Y, Z, A
For time used in each light source mode shown in OSD menu:
• Time used is accumulated and rounded down to an integer in hours.
• When time used is less than 1 hour, it shows 0 hours.
When you calculate Equivalent Light Hours manually, it will probably have deviation from the value shown
in OSD menu since projector system calculates time used for each light source mode in “Minutes” then
rounds down to an integer in hours shown in OSD.
To obtain the light source hour information:
, if
1. Go to Advanced menu - Settings > Light Usage Time and press OK.
2. The Light Usage Time information is displayed.
You can also get the light source hour information on the Information menu.
Extending light source life
• Setting the Light Source Mode
Go to Advanced menu - Picture > Advanced Color Settings > Light Source Mode and select a
suitable light source power from among the provided modes.
Setting the projector in ECO, SmartEco or Custom mode extends light source life.
Light mode Description
Normal Mode Provides full light source brightness
ECO Mode Lowers brightness to extend the light source life and decreases the fan noise
SmartEco Mode
Custom Mode
Some of the above light mode(s) may not be available under certain circumstances.
Adjusts the light source power automatically depending on the content brightness
level while optimizing display quality
Enables the light source brightness adjustment bar so that you can adjust the
setting to your liking
• Setting Auto Power Off
This function allows the projector to turn off automatically if no input signal is detected after a
set period of time to prevent unnecessary waste of light source life.
To set Auto Power Off, go to Advanced menu - System > Operation Settings > Power On/Off
Settings > Auto Power Off and press / .
47 Maintenance
Page 48
Indicators
Light
Status & Description
Power events
Stand-by mode
Powering up
Normal operation
Normal power-down cooling
Download
Color wheel start/spin failure
Phosphor wheel start/spin fail
Burn-in events
Burn-in on
Burn-in off
Light events
: Off
Light life exhausted
Light error in normal operation
Thermal events
Fan 1 error (the actual fan speed is outside the desired
speed)
Fan 2 error (the actual fan speed is outside the desired
speed)
Fan 3 error (the actual fan speed is outside the desired
speed)
Temperature 1 error (over limited temperature)
: Orange On : Green On : Red On
: Orange Flashing : Green Flashing : Red Flashing
48 Maintenance
Page 49
Troubleshooting
The projector does not turn on.
Cause Remedy
There is no power from the power cord.
Attempting to turn the projector on again
during the cooling process.
No picture
Cause Remedy
Plug the power cord into the AC power jack on the
projector, and plug the power cord into the power
outlet. If the power outlet has a switch, make sure that
it is switched on.
Wait until the cooling down process has completed.
The video source is not turned on or
connected correctly.
The projector is not correctly connected to
the input signal device.
The input signal has not been correctly
selected.
Turn the video source on and check that the signal
cable is connected correctly.
Check the connection.
Select the correct input signal with the SOURCE key.
Blurred image
Cause Remedy
The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned
properly.
The lens cover is still closed. Open the lens cover.
Adjust the projection angle and direction as well as the
height of the projector if necessary.
Abnormal image
Cause Remedy
• Ensure the video source cable is connected
properly, and that the video source is turned on.
The image is abnormal.
• Ensure that the air intake or exhaust is not
blocked.
Remote control does not work.
Cause Remedy
The batteries are out of power. Replace both of the batteries with new ones.
There is an obstacle between the remote
control and the projector.
You are too far away from the projector. Stand within 8 meters (26 feet) of the projector.
Remove the obstacle.
The password is incorrect.
Cause Remedy
You do not remember the password.
See Entering the password recall procedure on page
26.
49 Troubleshooting
Page 50
Specifications
Projector specifications
All specifications are subject to change without notice.
Optical
Resolution
LW650: 1280 x 800 WXGA
LH650: 1920 x 1080 1080p
Display system
1-CHIP DMD
Lens
F = 2.59 ~ 2.87, f = 16.88 ~ 21.88 mm
Light source
Laser and LED
Electrical
Power supply
AC100–240V, 3 A, 50–60 Hz (Automatic)
Power consumption
275 W (Max); < 0.5 W (Standby)
Mechanical
Weight
2.9 Kg +
100 g (6.39 lbs + 0.22 lbs)
Output terminals
Speaker
10 watt x1
Audio signal output
PC audio jack x 1
Control
USB
Type-A power supply 5V /1.5 A x 1
Type-A power supply 5V /1 A x 1 for WiFi dongle
RS-232 serial control
9 pin x 1
IR receiver x 2
Input terminals
Video signal input
SD/HDTV signal input
Digital - HDMI x 2
USB Type C input
USB Type C Input DP (Display) ALT Mode and DC
5V/1A Out x 1
Environmental Requirements
Operating temperature
0°C–40°C at sea level
Operating relative humidity
10%–90% (without condensation)
Operating altitude
0–1500 m at 0°C–35°C
1501–3000 m at 0°C–30°C (with
High Altitude Mode on)
Storage temperature
-20°C–60°C at sea level
Storage humidity
10%–90% RH (without condensation)
Storage altitude
30°C@ 0~12,200m above sea level
Transporting
Original packing or equivalent is recommended
Repairing
Please visit below website and choose your country to
find your service contact window.
http://www.benq.com/welcome
50 Specifications
Page 51
Dimensions
303.5
224.7
112.4
Unit: mm
51 Specifications
Page 52
Timing chart
Supported timing for HDMI (HDCP) input
• PC timings
Vertical
Resolution Mode
Frequency
(Hz)
VGA_60 59.940 31.469 25.175 Supported Supported Supported
640 x 480
720 x 400 720 x 400_70 70.087 31.469 28.3221
800 x 600
1024 x 768
1152 x 864 1152 x 864_75 75 67.5 108
1024 x 576@60Hz
1024 x 600@65Hz
1280 x 720 1280 x 720_60 60 45.000 74.250 Supported Supported Supported
1280 x 768 1280 x 768_60 59.870 47.776 79.5 Supported Supported Supported
1280 x 800
1280 x 1024
1280 x 960
1360 x 768 1360 x 768_60 60.015 47.712 85.500 Supported Supported
1440 x 900 WXGA+_60 59.887 55.935 106.500 Supported Supported
1400 x 1050 SXGA+_60 59.978 65.317 121.750 Supported Supported
1600 x 1200 UXGA 60.000 75.000 162.000 Supported
1680 x 1050 1680 x 1050_60 59.954 65.290 146.250 Supported Supported
640 x 480@67Hz MAC13 66.667 35.000 30.240
832 x 624@75Hz MAC16 74.546 49.722 57.280
1024 x 768@75Hz MAC19 75.020 60.241 80.000
1152 x 870@75Hz MAC21 75.06 68.68 100.00
1920 x 1080@60Hz 1920 x 1080_60 60 67.5 148.5 Supported Supported Supported
1920 x 1200@60Hz
1920 x
1080@120Hz
1920 x
1200@120Hz
3840 x 2160 3840 x 2160_30 30 67.5 297
3840 x 2160
VGA_72 72.809 37.861 31.500
VGA_75 75.000 37.500 31.500
VGA_85 85.008 43.269 36.000
SVGA_60 60.317 37.879 40.000 Supported Supported Supported
SVGA_72 72.188 48.077 50.000
SVGA_75 75.000 46.875 49.500
SVGA_85 85.061 53.674 56.250
SVGA_120 (Reduce
Blanking)
XGA_60 60.004 48.363 65.000 Supported Supported Supported
XGA_70 70.069 56.476 75.000
XGA_75 75.029 60.023 78.750
XGA_85 84.997 68.667 94.500
XGA_120 (Reduce
Blanking)
BenQ Notebook
Timing
BenQ Notebook
Timing
WXGA_60 59.810 49.702 83.500 Supported Supported Supported
WXGA_75 74.934 62.795 106.500
WXGA_85 84.880 71.554 122.500
WXGA_120 (Reduce
Blanking)
SXGA_60 60.020 63.981 108.000 Supported Supported
SXGA_75 75.025 79.976 135.000
SXGA_85 85.024 91.146 157.500
1280 x 960_60 60.000 60.000 108 Supported Supported
1280 x 960_85 85.002 85.938 148.500
1920 x 1200_60
(Reduce Blanking)
1920 x 1080_120 120.000 135.000 297
1920 x 1200_120
(Reduce Blanking)
3840 x 2160_60
For 4K2K model
(Only HDMI 2.0
supports)
119.854 77.425 83.000 Supported
119.989 97.551 115.5 Supported
60.00 35.820 46.996
64.995 41.467 51.419
119.909 101.563 146.25 Supported
59.950 74.038 154.0000 Supported Supported Supported
119.909 152.404 317.00
60 135 594
Horizontal
Frequency
(kHz)
Pixel
Frequency
(MHz)
Supported 3D format
Frame
Sequential
Top
Bottom
Side by
Side
52 Specifications
Page 53
The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is
possible that some timings cannot be chosen.
• Video timings
Horizontal
Timing Resolution
Frequency
(kHz)
480i 720 (1440) x 480 15.73 59.94 27 Supported
480p 720 x 480 31.47 59.94 27 Supported
576i 720 (1440) x 576 15.63 50 27
576p 720 x 576 31.25 50 27
720/50p 1280 x 720 37.5 50 74.25 Supported Supported Supported
720/60p 1280 x 720 45.00 60 74.25 Supported Supported Supported Supported
1080/24P 1920 x 1080 27 24 74.25 Supported Supported Supported
1080/25P 1920 x 1080 28.13 25 74.25
1080/30P 1920 x 1080 33.75 30 74.25
1080/50i 1920 x 1080 28.13 50 74.25 Supported
1080/60i 1920 x 1080 33.75 60 74.25 Supported
1080/50P 1920 x 1080 56.25 50 148.5 Supported Supported
1080/60P 1920 x 1080 67.5 60 148.5 Supported Supported Supported
1080/120P 1920 x 1080 135 120 297 Supported
3840 x 2160
2160/24P
2160/25P
2160/30P
2160/50P
2160/60P
(Only HDMI 2.0
supports)
3840 x 2160
(Only HDMI 2.0
supports)
3840 x 2160
(Only HDMI 2.0
supports)
3840 x 2160
(Only HDMI 2.0
supports)
3840 x 2160
(Only HDMI 2.0
supports)
54 24 297
56.25 25 297
67.5 30 297
112.5 50 594
135 60 594
Vertical
Frequency
(Hz)
Pixel
Frequency
(MHz)
Frame
Sequential
Supported 3D format
Frame
Packing
Top
Bottom
Side by
Side
• Supported detail timings for sampling and color depth
Display format (refresh rate) Chroma subsampling 8 Bit 10 Bit 12 Bit
4:4:4 Supported
4K/60p (60 Hz)
4K/60p (50 Hz)
4K/60p (30 Hz)
4K/60p (24 Hz)
4:2:2 Supported Supported Supported
4:2:0 Supported Supported Supported
4:4:4 Supported
4:2:2 Supported Supported Supported
4:2:0 Supported Supported Supported
4:4:4 Supported Supported Supported
4:2:2 Supported Supported Supported
4:2:0
4:4:4 Supported Supported Supported
4:2:2 Supported Supported Supported
4:2:0
53 Specifications
Page 54
Supported timing for USB-C input
• PC timings
Resolution Mode Vertical Frequency (Hz)
VGA_60 59.940 31.469 25.175
640 x 480
720 x 400 720 x 400_70 70.087 31.469 28.3221
800 x 600
1024 x 768
1152 x 864 1152 x 864_75 75.00 67.500 108.000
1280 x 720
1280 x 768
1280 x 800
1280 x 1024
1280 x 960
1366 x 768 1366 x 768_60 59.790 47.712 85.500
1440 x 900
1400 x 1050 SXGA+_60 59.978 65.317 121.750
1600 x 1200 UXGA 60.000 75.000 162.000
1680 x 1050
1920 x 1200
640 x 480
832 x 624
1024 x 768
1152 x 870
1920 x 1080 (VESA) 1920 x 1080_60 60 67.5 148.5
1920 x1080 1920 x 1080_120 120.00 135.000 297.000
3840 x 2160 3840 x 2160_30 30 67.5 297
3840 x 2160 3840 x 2160_60 60 135 594
VGA_72 72.809 37.861 31.500
VGA_75 75.000 37.500 31.500
VGA_85 85.008 43.269 36.000
SVGA_60 60.317 37.879 40.000
SVGA_72 72.188 48.077 50.000
SVGA_75 75.000 46.875 49.500
SVGA_85 85.061 53.674 56.250
SVGA_120
XGA_60 60.004 48.363 65.000
XGA_70 70.069 56.476 75.000
XGA_75 75.029 60.023 78.750
XGA_85 84.997 68.667 94.500
XGA_120
1280 x 720_60 60 45.000 74.250
1280 x 720_120 120 90.000 148.500
1280 x 768_60
1280 x 768_60 59.870 47.776 79.5
WXGA_60 59.810 49.702 83.500
WXGA_75 74.934 62.795 106.500
WXGA_85 84.880 71.554 122.500
WXGA_120
SXGA_60 60.020 63.981 108.000
SXGA_75 75.025 79.976 135.000
SXGA_85 85.024 91.146 157.500
1280 x 960_60 60.000 60.000 108
1280 x 960_85 85.002 85.938 148.500
WXGA+_60
WXGA+_60 59.887 55.935 106.500
1680 x 1050_60
1680 x 1050_60 59.954 65.290 146.250
1920 x 1200_60
MAC13 66.667 35.000 30.240
MAC16 74.546 49.722 57.280
MAC19 75.020 60.241 80.000
MAC21 75.06 68.68 100.00
119.854 77.425 83.000
119.989 97.551 115.500
60 47.396 68.25
119.909 101.563 146.25
60 55.469 88.75
59.883 64.674 119.000
59.950 74.038 154.000
Horizontal Frequency
(kHz)
Pixel Frequency
(MHz)
54 Specifications
Page 55
• Video timings
Timing Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Frequency (MHz)
480i 720 (1440) x 480 15.73 59.94 27
480p 720 x 480 31.47 59.94 27
576i 720 (1440) x 576 15.63 50 27
576p 720 x 576 31.25 50 27
720/50p 1280 x 720 37.5 50 74.25
720/60p 1280 x 720 45.00 60 74.25
1080/50i 1920 x 1080 28.13 50 74.25
1080/60i 1920 x 1080 33.75 60 74.25
1080/24P 1920 x 1080 27 24 74.25
1080/50P 1920 x 1080 56.25 50 148.5
1080/60P 1920 x 1080 67.5 60 148.5
2160/24P 3840 x 2160 54 24 297
2160/25P 3840 x 2160 56.25 25 297
2160/30P 3840 x 2160 67.5 30 297
2160/50P 3840 x 2160 112.5 50 594
2160/60P 3840 x 2160 135 60 594
55 Specifications
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