Benq HT2060 Operating instructions

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Digital Projector

User Manual

Home Entertainment Series I W1140/HT2060

V 1.00

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Warranty and Copyright information

Limited warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.

Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.

Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.

For other information, please visit www.BenQ.com.

Copyright 2022 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.

Patents

Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.

2 Warranty and Copyright information

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Warranty and Copyright information ................................................................................ 2

Important safety instructions .............................................................................................. 4

Introduction .......................................................................................................................... 7

Shipping contents ....................................................................................................................................... 7

Projector exterior view ............................................................................................................................ 8

Controls and functions.............................................................................................................................. 9

Positioning your projector ................................................................................................. 12

Choosing a location ................................................................................................................................. 12

Obtaining a preferred projected image size....................................................................................... 13

Mounting the projector........................................................................................................................... 14

Adjusting the projector position........................................................................................................... 15

Adjusting the projected image ..............................................................................................................15

Connection .......................................................................................................................... 17

Operation ............................................................................................................................ 18

Starting up the projector ........................................................................................................................18

Using the menus ....................................................................................................................................... 20

Securing the projector ............................................................................................................................ 21

Switching input signal ...............................................................................................................................22

Shutting down the projector .................................................................................................................23

Menu operation ................................................................................................................... 24

Basic menu ................................................................................................................................................. 24

Advanced menu ........................................................................................................................................ 25

Maintenance ........................................................................................................................ 42

Care of the projector .............................................................................................................................. 42

Light source information ........................................................................................................................ 43

Troubleshooting ................................................................................................................. 45

Specifications ...................................................................................................................... 46

Projector specifications ..........................................................................................................................46

Dimensions ................................................................................................................................................ 47

Timing chart............................................................................................................................................... 48

RS232 command....................................................................................................................................... 50

3 Table of Contents

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Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this manual before you operate your projector. Save it for future reference.

2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.

3. Refer servicing to qualified service personnel.

5. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where

the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).

6. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the light source, press the ECO BLANK button.

4. The light source becomes extremely hot during operation.

4 Important safety instructions

7. Do not operate light sources beyond the rated light source life.

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8. Do not place this product on an unstable

cart, stand, or table. The product may fall, sustaining serious damage.

9. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

11. Always place the projector on a level, horizontal surface during operation.

12. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.

13. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.

10. Do not block the ventilation holes.

- Do not place this projector on a blanket, bedding or any other soft surface.

- Do not cover this projector with a cloth or any other item.

- Do not place inflammables near the projector.

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

14. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.

15. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.

5 Important safety instructions

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16. This product is capable of displaying inverted

3000 m

(10000 feet)

0 m

(0 feet)

images for ceiling mount installation.

Risk Group 2

1. According to the classification of photobiological safety of light source and light source systems, this product is Risk Group 2, IEC 62471-5:2015.

2. Possibly hazardous optical radiation emitted from this product.

17. This apparatus must be earthed.

18. Do not place this projector in any of the following environments.

- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.

- Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.

- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.

- Locations near fire alarms

- Locations with an ambient temperature above 40°C / 104°F

- Locations where the altitudes are higher than 3000 m (10000 feet).

3. Do not stare at operating light source. May be harmful to the eyes.

4. As with any bright source, do not stare into the direct beam.

To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.

6 Important safety instructions

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Introduction

Shipping contents

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.

Standard accessories

Projector Remote control with batteries Power cord

Quick start guide Warranty card* Regulatory statements

• The supplied accessories will be suitable for your region, and may differ from those illustrated.

• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

Replacing the remote control batteries

1. Press and slide off the battery cover, as illustrated.

2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.

3. Slide the battery cover in until it clicks into place.

• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.

• Replace only with the same or equivalent type recommended by the battery manufacturer.

• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for your region.

• Never throw the batteries into a fire. There may be danger of an explosion.

• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.

7 Introduction

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Projector exterior view

7 7

1 2

18 19

14 15

16 17

1. Lens shift adjustment knob

( Up/Down)

11. Ceiling mount holes

12. Anti-theft security bar

13. Audio input jack

2. Zoom ring/Focus ring

3. Vent (air outlet)

4. Speakers

(Only works when the projector input source is set to HDMI, and is connected to a DVI device via a DVI cable with a DVI-to-HDMI adapter.)

5. Vent (air inlet)

6. Projection lens

7. Adjuster feet

8. IR remote sensor (front)

9. External control panel See Controls and functions on page 9.

10. IR remote sensor (top)/Ambient light sensor

Audio output jack

14. RS-232 control port

15. USB 2.0 Type-A port (2.5 A power supply, Firmware upgrade)

16. HDMI input ports (Version 2.0b)

17. SPDIF audio output port

18. AC power jack

19. Kensington anti-theft lock slot

8 Introduction

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Controls and functions

10s

Projector & Remote control

All the key presses described in this document are available on the remote control or projector.

1. POWER/TEMP/LIGHT (See Indicators on page 44.)

2. POWER ( / )

Toggles the projector between standby mode and on.

3. BACK

Goes back to previous OSD menu, exits and saves menu settings.

4. Arrow keys ( , , , )

When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.

When OSD menu is inactive, workable under CEC-capable sources only.

9 Introduction

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5. KEYSTONE

Displays the keystone menu. See Correcting

keystone on page 16 for details.

6. ECO BLANK

Used to hide the screen picture.

7. OK

Confirms the selected On-Screen Display (OSD) menu item.

8. SOURCE

Displays the source selection bar.

9. MENU

Turns on/off the On-Screen Display (OSD) menu.

10. LIGHT

Turns on the remote control backlight for a few seconds. To keep the backlight on, press any other key while the backlight is on. Press the key again to turn the backlight off.

11. FILMMAKER MODE

15. Picture quality adjustment keys (BRIGHT,

CONTRAST, COLOR TEMP, COLOR MANAGE, GAMMA, SHARP)

Display the setting bars for adjustments of the appropriate picture quality values.

16. DYNAMIC IRIS

The function is not available with this model.

17. DEFAULT

Resets the current function to its default factory setting.

18. TEST PATTERN

Displays the test pattern.

19. HDR

Displays the HDR Brightness menus.

20. CINEMAMASTER

The function is not available with this model.

21. / Volume keys

Decreases or increases the projector volume.

Switches to FILMMAKER MODE.

12. MUTE

Toggles projector audio between on and off.

13. SOUND MODE

Displays the sound mode menu.

14. PIC MODE

Displays the picture mode menu.

22. 3D

Displays the 3D menu.

23. LIGHT MODE

Selects a suitable light power from among the provided modes.

10 Introduction

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Remote control effective range

The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).

Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

• Operating the projector from the front • Operating the projector from the top

11 Introduction

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Positioning your projector

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:

• Size and position of your screen

• Electrical outlet location

• Location and distance between the projector and the rest of your equipment

You can install your projector in the following ways.

1. Front

Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.

3. Rear

Select this location with the projector placed on the table behind the screen. Note that a special rear projection screen is required.

2. Front Ceiling

Select this location with the projector suspended upside-down from the ceiling in front of the screen. Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling.

4. Rear Ceiling

Select this location with the projector suspended upside-down from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location.

After turning on the projector, go to Advanced menu - Installation > Projector Position, press OK and press / to select a setting.

12 Positioning your projector

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Obtaining a preferred projected image size

Projection distance

Center of lens

Screen

16:9 Screen diagonal

Vert i c a l o f f s e t

The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size.

Projection dimensions

• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio

Screen size Distance from screen (mm) Ve r t ic a l of f se t

Diagonal

H (mm) W (mm)

Min length

Average

Max length

Inch mm (max. zoom) (min. zoom) min. max.

60 1524 747 1328 1528 1760 1992 37 112

70 1778 872 1550 1782 2053 2324 44 131

80 2032 996 1771 2037 2347 2657 50 149

90 2286 1121 1992 2291 2640 2989 56 168

100 2540 1245 2214 2546 2933 3321 62 187

110 2794 1370 2435 2800 3227 3653 68 205

115 2921 1432 2546 2928 3373 3819 72 215

120 3048 1494 2657 3055 3520

130 3302 1619 2878 3310 3813

140 3556 1743 3099 3564 4107

150 3810 1868 3321 3819 4400

160 4064 1992 3542 4073 4693 5313 100 299

170 4318 2117 3763 4328 4987 5645 106 318

180 4572 2241 3985 4583 5280 5977 112 336

190 4826 2366 4206 4837 5573 6309 118 355

200 5080 2491 4428 5092 5867 6641 125 374

3985 75 224

4317 81 243

4649 87 262

4981 93 280

(Lowest/Highest

lens position) (mm)

For example, if you are using a 120-inch screen, the recommended projection distance is 3520 mm.

If your measured projection distance is 300 cm, the closest match in the "Distance from screen (mm)" column is 2933 mm. Looking across this row shows that a 100'' (about 2.54 m) screen is required.

To optimize your projection quality, we suggest doing the projection by referring to the values listed in the non-gray rows.

All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

13 Positioning your projector

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Mounting the projector

Ceiling mount screw: M4 x 8 mm

Unit: mm

If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed.

If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.

Before mounting the projector

• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.

• BenQ recommends that you also use a security cable to secure both the base of the mounting bracket and the security bar on the projector. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.

• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury.

• Take necessary procedures to prevent the projector from falling off such as during an earthquake.

• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit.

• Consider the surrounding temperature where the projector is ceiling mounted. If a heater is used, the temperature around the ceiling may be higher than expected.

• Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off.

• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.

Ceiling mount installation diagram

140.00122.00

77.00

151.00

14 Positioning your projector

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Adjusting the projector position

Ver t ic a l s h i ft

Vertical shift

Height of

projected

image

Min. 1.05V

Desk-front projection

Ceiling mount-front projection

Max. 1.15V

Height of

projected

image

Ver t ic a l s h i ft

Min. 1.05V

Max. 1.15V

Shifting the projection lens

The lens shift control provides flexibility for installing your projector. It allows the projector to be positioned off the center of the screen.

The lens shift is expressed as a percentage of the projected image height or width. You can turn the knob on the projector to shift the projection lens in any direction within the allowable range depending on your desired image position.

Adjusting the projected image

Adjusting the projection angle

If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle.

To retract the feet, screw the adjuster feet in a reverse direction.

Do not look into the lens while the light source is on. The strong light from the light source may cause damage to your eyes.

15 Positioning your projector

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Fine-tuning the image size and clarity

Press . Press .

1. Adjust the projected image to the size that you

2. Sharpen the image by rotating the focus ring.

need using the zoom ring.

Correcting keystone

Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection.

To correct the distorted image:

1. Press on the projector or remote control, or display the 2D Keystone correction page from the following menus.

• The setup wizard during the projector initial setup

• The Basic menu system

• The Installation menu of the Advanced menu system

2. After the 2D Keystone correction page appears:

• To correct keystoning at the top of the image, use .

• To correct keystoning at the bottom of the image, use .

• To correct keystoning at the right side of the image, use

• To correct keystoning at the left side of the image, use

• To reset the keystone values, press BACK for 2

seconds.

• To automatically correct the vertical sides of the

distorted image, press OK for 2 seconds, or enable

Auto Vertical Keystone in the Advanced menu - Installation menu.

3. When done, press BACK to save your changes and exit.

16 Positioning your projector

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Connection

3 3

41 2

RS-232

USB Type-A HDMI

HDMI

A/V device

234

Notebook or desktop computer

Speakers

When connecting a signal source to the projector, be sure to:

1. Turn all equipment off before making any connections.

2. Use the correct signal cables for each source.

3. Ensure the cables are firmly inserted.

S-232 cable

USB Type-A cable

HDMI cable

SPDIF audio cable

Speakers

• AUDIO IN port only works when the projector input source is set to HDMI, and is connected to a DVI device via a DVI cable with a DVI-to-HDMI adapter.

• In the connections above, some cables may not be included with the projector (see Shipping contents on page 7). They are commercially available from electronics stores.

• The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with each projector model.

• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.

• If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

17 Connection

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Operation

Starting up the projector

1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied.

2. Press on the projector or remote control to start the projector. The power indicator flashes green and stays green when the projector is on.

The start up procedure takes about 10 seconds. In the later stage of starting up, a start-up logo is projected.

(If necessary) Rotate the focus ring to adjust the image clearness.

3. If this is the first time you turn on the projector, the setup wizard appears to guide you through setting up the projector. If you have already done this, skip this step and move on to the next step.

• Use the arrow keys ( ///) on the projector or remote control to move through the menu items.

• Use OK to confirm the selected menu item.

Step 1:

Specify Projector Position.

For more information about projector position, see

Choosing a location on page 12.

Step 2:

Specify OSD Language.

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Step 3:

Specify 2D Keystone, and choose to activate Auto Vertical Keystone.

For more information about keystone, see Correcting

keystone on page 16.

4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing

the password function on page 21.

5. Switch all of the connected equipment on.

6. The projector will search for input signals. The current input signal being scanned appears. If the projector does not detect a valid signal, the message “No Signal” will appear until an input signal is found.

You can also press SOURCE to select your desired input signal. See Switching input signal on page

22.

• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.

• If the projector is still hot from previous activity, it will run the cooling fan for approximately 2 seconds before energizing the light source.

• The Setup Wizard screenshots are for reference only and may differ from the actual design.

• If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message “Out of Range” displayed on the background screen. Please change to an input signal which is compatible with the projector's resolution or set the input signal to a lower setting. See Timing chart on page 48.

• If no signal is detected for 3 minutes, the projector automatically enters saving mode.

19 Operation

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Using the menus

Picture Mode

FILMMAKER MODE

Enter Exit

Cinema

Sound Mode

Light Source Mode

2D Keystone

Fast Mode

HDR Brightness

Information

Menu Type

SmartEco

Basic menu

123

Picture

Picture Mode

Contrast

Advanced Color Settings

Reset Current Picture Mode

Sharpness

Fast Mode

User Management

Brightness

Audio

Display

Installation

System

Information

FILMMAKER MODE

Enter Retu rn Exit

123

The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various adjustments and settings. The Basic OSD menu provides primary menu functions while the Advanced OSD menu provides full menu functions.

To access the OSD menu, press MENU on the projector or remote control.

• Use the arrow keys ( / / / ) on the projector or remote control to move through the menu items.

• Use OK on the projector or remote control to confirm the selected menu item.

The first time you use the projector (after finishing the initial setup), press MENU, and the Basic OSD menu will be displayed.

If you intend to switch from the Basic OSD menu to the Advanced OSD menu:

1. Go to Menu Type and press OK.

2. Use / to select Advanced and press OK. Your projector will switch to the Advanced OSD menu.

Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow the instructions below:

1. Go to System > Menu Settings > Menu Type and press OK.

2. Use / to select Basic and press OK. Your projector will switch to the Basic OSD menu.

Overview of the Basic OSD menu.

Overview of the Advanced OSD menu.

Menu type

Sub-menu and status

Current input signal

Function keys

Main menu

Current input signal

20 Operation

The OSD screenshots are for reference only, and may differ from the actual design.

Sub-menu and status

Function keys

Page 21

Securing the projector

Input New Password

Return

Password Error

Please try again.

Using a security cable lock

The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a security cable to secure the projector. A security bar is located on the right side of the projector. See item 12 on page

8. Insert a security cable to the opening of the security bar and secure it to a nearby fixture or heavy

furniture.

You can also purchase a lock, such as the Kensington lock, to secure the projector. There is a Kensington lock slot on the rear side of the projector. See item 19 on page 8. A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the lock’s documentation for finding out how to use it.

Utilizing the password function

Setting a password

1. Go to Advanced menu - System > Security Settings. Press OK. The Security Settings page appears.

2. Highlight Change Password and press OK.

3. The four arrow keys ( , , , ) respectively represent 4 digits (1, 2, 3, 4). According to the password you desire to set, press the arrow keys to enter six digits for the password.

4. Confirm the new password by re-entering the new password.

5. To activate the Power On Lock function, go to System > Security Settings > Power On Lock, press OK and / to select On. Input the password again.

• The digits being input will be displayed as asterisks on-screen. Make a note of your selected password and keep it in a safe place in advance or right after the password is entered so that it is available to you should you ever forget it.

• Once a password has been set and the Power On Lock is activated, the projector cannot be used unless the correct password is entered every time the projector is started.

If you forget the password

If you enter the wrong password, the password error message will appear, and the Input Password message follows. If you absolutely do not remember the password, you can use the password recall procedure. See Entering the password recall

procedure on page 22.

If you enter an incorrect password 5 times in succession, the projector will automatically shut down in a short time.

21 Operation

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Entering the password recall procedure

Please write down the re call code, and contact BenQ Customer Center.

Recall Code:

CJ-2014-541638

Recall Password

Return

HDMI-1

HDMI-2

Source

1. Press and hold OK for 3 seconds. The projector will display a coded number on the screen.

2. Write down the number and turn off your projector.

3. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.

Changing the password

1. Go to Advanced menu - System > Security Settings. Press OK. The Security Settings page appears.

2. Highlight Change Password and press OK.

3. Enter the old password.

• If the password is correct, another message Input New Password appears.

• If the password is incorrect, the password error message will appear, and the message INPUT CURRENT PASSWORD appears for your retry. You can press BACK to cancel the change or try another password.

4. Enter a new password.

5. Confirm the new password by re-entering the new password.

Disabling the password function

To disable password protection, go to Advanced menu - System > Security Settings > Power On Lock, press OK and / to select Off. The message Input Password appears. Enter the current password.

• If the password is correct, the OSD menu returns to the Security Settings page. You will not have to enter the password next time turning on the projector.

Though the password function is disabled, you need to keep the old password in hand should you ever need to re-activate the password function by entering the old password.

Switching input signal

The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time. When starting up, the projector automatically searches for the available signals.

Be sure the Advanced menu - Display > Auto Source Search is On if you want the projector to automatically search for the signals.

To manually select the source:

1. Press SOURCE. A source selection bar appears.

2. Press / until your desired signal is selected and press OK.

22 Operation

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Once detected, the picture from the selected source will appear. If there is multiple equipment

connected to the projector, repeat steps 1-2 to search for another signal.

• The brightness level of the projected image will change accordingly when you switch between different input signals.

• For best display picture results, you should select and use an input signal which outputs at the projector’s native resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting, which may cause some image distortion or loss of picture clarity. See Aspect Ratio on page 33.

Shutting down the projector

1. Press on the projector or remote control and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will

disappear.

2. Press on the projector or remote control a second time. The power indicator flashes orange, the

projection light source shuts down, and the fans will continue to run for approximately 2 seconds to cool down the projector.

3. Once the cooling process finishes, the power indicator becomes a steady orange and fans stop. Disconnect the power cord from the power outlet.

To protect the light source, the projector will not respond to any commands during the cooling process.

23 Operation

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Menu operation

Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using.

The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.

Basic menu

Structure

Menu (Ref. Page) Options

Bright/Living Room/FILMMAKER

Picture Mode (26)

Sound Mode (31) Cinema/Music/Game/Sports/User Light Source

Mode (29)

2D Keystone (16)

Fast Mode (26)Off/On HDR Brightness

(29)

Information (41)

Menu Type (39) Basic/Advanced

MODE/3D/HDR10/FILMMAKER MODE (HDR)/ HLG/ISF Night/ISF Day/User

Normal/ECO/SmartEco

H: -30 – +30 V: -30 – +30

-2/-1/0/1/2

Detected Resolution Source Picture Mode Light Source Mode 3D Format

Color System

Dynamic Range

Light Source Usage Time

Firmware Version Service Code

24 Menu operation

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Advanced menu

1. Main menu: Picture

Structure

Menu Options

Bright/Living Room/FILMMAKER

Picture Mode

Fast Mode Off/On

Load Settings

User Management

Brightness 0–100 Contrast 0–100 Sharpness 0–15

Advanced Color Settings

Reset Current Picture Mode

From Rename User

Mode

Gamma Selection 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ

Color Temperature

Color Temperature Tuning

Color Management

Light Source Mode

HDR Brightness -2/-1/0/1/2 Noise Reduction 0 – 31

R Gain/ G Gain/ B Gain

R Offset/ G Offset/ B Offset

R/G/B/C/M/Y Hue/Saturation/Gain White Balance R Gain/G Gain/B Gain Reset

MODE/3D/HDR10/FILMMAKER MODE (HDR)/HLG/ISF Night/ISF Day/User

Bright/Living Room/FILMMAKER MODE

Native (for Bright picture mode) Normal/Cool/Warm (for the rest

picture modes)

0–200

0–511

Normal/ECO/SmartEco

Reset/Cancel

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Function descriptions

Menu Descriptions

The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type.

• Bright

Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required, such as using the projector in well lit rooms.

• Living Room

With well-saturated color, fine-tuned sharpness, and a higher brightness level, Living Room mode is suitable for TV streaming in rooms where there is a small amount of ambient light, e.g. your living room.

• FILMMAKER MODE

This mode is best for watching movies with accurate color and deepest contrast at lower brightness level in rooms with a bit of ambient light, as if in a commercial cinema.

• 3D

Picture Mode

Optimized to bring up 3D effects when watching 3D contents.

This mode is only available when 3D function is enabled.

• HDR10

Delivers High Dynamic Range effects with higher contrasts of brightness and colors for HDR Blu-ray movies. Picture Mode will be switched to HDR10 automatically while detecting metadata or EOTF info from HDR contents.

HDR10 is best for displaying Blu-ray movies.

• FILMMAKER MODE (HDR)

Delivers High Dynamic Range effects with higher contrasts of brightness and colors for HDR Blu-ray movies. This mode is best for displaying movies with HDR10 contents. Picture Mode will be switched to

(HDR)

automatically while detecting HDR10 contents.

FILMMAKER MODE

• HLG

Delivers High Dynamic Range effects with higher contrasts of brightness and colors. Picture Mode will be switched to HLG automatically while detecting metadata or EOTF info from HLG streaming contents.

• User

Recalls the settings customized based on the current available picture modes. See

User Management on page 27.

Minimizes the response time between the input source and the displayed image.

*Fast Mode can only be enabled for below input timing adopted by most of

Fast Mode

popular games:

• 1080p 60Hz/120Hz

• 4K 60Hz

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There is one user-definable mode if the current available picture modes are not

suitable for your need. You can use one of the picture modes (except the User) as a starting point and customize the settings.

• Load Settings From

1. Go to Picture > Picture Mode.

2. Press / to select User.

3. Press to highlight User Management, and press OK. The User Management page is displayed.

4. Select Load Settings From and press OK.

5. Press / to select a picture mode that is closest to your need.

6. Press OK and BACK to return to the Picture menu.

User Management

7. Press to select the sub-menu items you want to change and adjust the values with / . The adjustments define the selected user mode.

• Rename User Mode

Select to rename the customized picture mode (User). The new name can be up to 9 characters including English letters (A-Z, a-z), digits (0-9), and space (_).

1. Go to Picture > Picture Mode.

2. Press / to select User.

3. Press to highlight User Management, and press OK. The User Management page is displayed.

4. Press to highlight Rename User Mode and press OK. The Rename User Mode page is displayed.

5. Use / / / , and OK to set desired characters.

6. When done, press BACK to save the changes and exit.

Brightness

The higher the value, the brighter the image. Adjust this control so the black areas of the image appear just as black and that detail in the dark areas is visible.

The higher the value, the greater the contrast. Use this to set the peak white level

Contrast

after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.

Sharpness The higher the value, the sharper the picture becomes.

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Advanced Color

High Brightness

Low Contrast

Low Brightness

High Contrast

1.8 2.0 2.1 2.2 2.3 2.4 2.5 2.6 BenQ

Settings

• Gamma Selection

Gamma refers to the relationship between input source and picture brightness.

• 1.8/2.0/2.1/BenQ: Select these values according to your preference.

• 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.

• 2.4/2.5: Best for viewing movies in a dark environment.

• 2.6: Best for viewing movies which are mostly composed of dark scenes.

• Color Temperature Tuning

There are several preset color temperature settings available. The available settings may vary according to the signal type selected.

When Bright is selected for Picture Mode, the color temperature switches to Native, and cannot be changed.

• Native: With the light source’s original color temperature and higher brightness, this setting is suitable for environments where high brightness is required, such as projecting pictures in well lit rooms.

• Normal: Maintains normal colorings for white.

• Cool: Makes images appear bluish white.

• Warm: Makes images appear reddish white.

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Advanced Color

RED

BLUE

GREEN

Yellow

Cyan

Magenta

Settings (Continued)

You can also set a preferred color temperature by adjusting the following options.

• R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue.

• R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green, and Blue.

• Color Management

The Color Management provides six sets (RGBCMY) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference.

To make adjustments, press the / arrows to highlight an independent color from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M), or Yellow (Y), and press OK. The following menu items are displayed for your choice.

• Hue: Increase in the range will include colors consisted of more proportions of its two adjacent colors. Please refer to the illustration for how the colors relate to each other. For example, if you select Red and set its range at 0, only pure red in the projected picture will be selected. Increasing its range will include red close to yellow and red close to magenta.

• Saturation: Adjusts the values to your preference. Every adjustment made will reflect to the image immediately. For example, if you select Red and set its value at 0, only the saturation of pure red will be affected.

• Gain: Adjusts the values to your preference. The contrast level of the primary color you select will be affected. Every adjustment made will reflect to the image immediately.

If you selected White Balance (W), you can adjust the contrast levels of Red, Green, and Blue by selecting R Gain, G Gain, and B Gain.

Saturation is the amount of that color in a video picture. Lower settings produce less saturated colors; a setting of “0” removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.

• Light Source Mode

Selects a suitable light source power from among the provided modes. See

Extending light source life on page 43.

• HDR Brightness

The projector can automatically adjust the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality. When the value is higher, the image becomes brighter; when the value is lower, the image becomes darker.

• Noise Reduction

Reduces electrical image noise caused by different media players.

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Reset Current

Picture Mode

Returns all of the adjustments you’ve made for the selected Picture Mode (including the preset mode, User) to the factory preset values.

1. Press OK. The confirmation message is displayed.

2. Use / to select Reset and press OK. The current picture mode returns to the factory preset settings.

The following settings will still remain: Picture Mode.

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2. Main menu: Audio

Structure

Menu Options

Sound Mode Cinema/Music/Game/Sports/User

User Sound EQ

Audio Output treVolo/S/PDIF Audio Output

Format Mute Off/On Volume 0 – 20 L/R Switch Off/On Power On/Off

Ring Tone Reset Audio Reset/Cancel

100Hz/300Hz/ 1kHz/3kHz/10kHz

Function descriptions

Menu Descriptions

-10 – +10

/3.5mm Jack

LPCM/RAW

Off/On

Sound Mode

User Sound EQ

Audio Output

Audio Output Format

This function utilizes treVolo and Bongiovi DPS (Digital Power Station) Technology, which incorporates its patented algorithms with 120 calibration points that optimizes any audio signal in real time to add depth, clarity, definition, presence and enhanced stereo field imaging for more immersive audio experience. The following preset sounds are available: Cinema, Music, Game, Sports, and User.

The User mode allows you to personalize the sound settings. When selecting the User mode, you may make manual adjustments with the User Sound EQ function.

If the Mute function is activated, adjusting Sound Mode will turn off the Mute function.

Select desired frequency bands (100Hz, 300Hz,1kHz, 3kHz, and 10kHz) to adjust the levels according to your preference. The settings made here define the User mode.

Selects the audio output from internal or external speakers.

To e n j o y S/PDIF digital sound effect, make sure the SPDIF connector on the projector is connecting to a compatible audio system.

Selects LPCM or RAW signal for S/PDIF audio output of the projector.

To enjoy 2.0/5.1/7.1 channel audio out, please check the audio format from your player and external speakers.

Select On to temporarily turn off the projector's internal speaker or the volume

Mute

being output from the audio output jack.

To restore the audio, select Off. Adjusts the volume level of the projector's internal speaker or the volume being

output from the audio output jack.

Volume

If the Mute function is activated, adjusting Volume will turn off the Mute function.

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L/R Switch The left and right audio channels will automatically swap when selecting On.

Sets the ring tone for the projector On or Off.

Power On/Off Ring Tone

The Power On/Off Ring Tone can only be adjusted here. Setting the sound mute or adjusting the sound level do not affect the Power On/Off Ring Tone.

Reset Audio

Returns all of the adjustments you’ve done under the Audio menu to the factory preset values.

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3. Main menu: Display

15:9 picture

4:3 picture

16:9 picture

Structure

Menu Options

Aspect Ratio Auto/4:3/16:9 Auto Source

Search Source Rename HDMI-1/HDMI-2

HDMI Settings

3D Mode

3D Sync Invert Disable/Invert HDMI Format Auto/Limited/Full HDMI Equalizer HDMI-1/HDMI-2 Auto/1/2/3/4/5 HDMI EDID HDMI-1/HDMI-2 Enhanced/Standard HDMI Device

Control

HDMI Power On/Off Link

Reset Display Reset/Cancel

Off/On

Auto/Frame Sequential/Frame Packing/Top Bottom/Side by Side/Off

Off/On

Function descriptions

Menu Descriptions

There are several options to set the image's aspect ratio depending on your input signal source.

This image adjustment might impact latency in Fast Mode. We suggest setting Aspect Ratio to Auto to enjoy low latency gaming.

If no source is detected, this function is not available, and the Screen Fill is set to 4:3 or 1:1.

• Auto

Scales an image proportionally to fit the

Aspect Ratio

projector's native resolution in its horizontal or vertical width.

• 4:3

Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio.

• 16:9

Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio.

Auto Source Search

Allows the projector to automatically search for a signal.

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Renames the current input source to your desired name.

On the Source Rename page:

1. Press OK to display the on-screen keyboard.

Source Rename

2. Press / / / to select each desired digit/letter, and press OK to confirm each input.

3. Repeat the step above and when done, press BACK and to highlight Commit.

4. Press OK and the source name changes.

This projector supports playing three-dimensional (3D) content transferred through your 3D-compatible video devices and contents, such as PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents.

When watching 3D contents:

• The image may seem misplaced; however, this is not a product malfunction.

• Take appropriate breaks when watching 3D contents.

• Stop watching 3D contents if you feel fatigue or discomfort.

• Keep a distance from the screen of about three times the effective height of the screen.

• Children and people with a history of oversensitivity to light, heart problems, or any other existing medical conditions should be refrained from watching 3D contents.

• The image may seem reddish, greenish, or bluish without wearing 3D glasses. However, you will not notice any color bias when watching 3D contents with 3D glasses.

• The 4K source will not be displayed.

• 3D Mode

The default setting is Auto and the projector automatically chooses an appropriate 3D format when detecting 3D contents. If the projector cannot recognize the 3D format, manually choose a 3D mode according to your preference.

When this function is enabled:

• The brightness level of the projected image decreases.

• The Picture Mode cannot be adjusted.

• The 2D Keystone can only be adjusted within limited degrees.

• 3D Sync Invert

When your 3D image is distorted, enable this function to switch between the image for the left eye and the right eye for more comfortable 3D viewing experience.

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• HDMI Format

HDMI Power On/Off Link > On

When the connected device is turned on, the projector will be activated, too.

When the projector is turned off, the connected device will be shut down, too.

Selects a suitable RGB color range to correct the color accuracy.

• Auto: Automatically selects a suitable color range for the incoming HDMI signal.

• Limited: Utilizes the Limited range RGB 16-235.

• Full: Utilizes the Full range RGB 0-255.

• HDMI Equalizer

Sets a suitable value to maintain the HDMI picture quality in long distance data transmission.

• HDMI EDID

Switches between Enhanced for HDMI 2.0 EDID and Standard for HDMI 1.4 EDID. Selecting Standard which supports up to 1080p 60Hz may solve abnormal display issues with some old players.

HDMI Settings

• HDMI Device Control

When you enable this function and connect an HDMI CEC-compatible device to your projector with an HDMI cable, turning on the HDMI CEC compatible device automatically turns on the projector, while turning off the projector automatically turns off the HDMI CEC compatible device.

• HDMI Power On/Off Link

When you connect an HDMI CEC-compatible device to your projector with an HDMI cable, you can set the behavior of powering on/off between the device and the projector.

Reset Display Returns all the settings in the Display main menu to the factory default values.

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4. Main menu: Installation

Structure

Menu Options

Projector Position Front/Front Ceiling/Rear/Rear Ceiling

2D Keystone

Auto Vertical Keystone

LumiExpert Off/On

LumiExpert

Test Pattern Off/On High Altitude

Mode Baud Rate 9600/14400/19200/38400/57600/115200

LumiExpert Level -1 – +1 Manual

Calibration

Function descriptions

H: -30 – +30 V: -30 – +30

Off/On

Manual Calibration Status/Calibrate/ Reset Manual Calibration

Off/On

Menu Descriptions

Projector Position

2D Keystone

Auto Vertical Keystone

LumiExpert

The projector can be installed on a ceiling or behind a screen, or with one or more mirrors. See Choosing a location on page 12 for details.

See Correcting keystone on page 16 for details.

This image adjustment might impact latency in Fast Mode. We suggest setting the 2D Keystone values to 0 to enjoy low latency gaming.

Automatically corrects the vertical keystoning of the projected image.

This image adjustment might impact latency in Fast Mode. We suggest turning Auto Vertical Keystone off to enjoy low latency gaming.

• LumiExpert: When this function is enabled, the projector actively detects the ambient light conditions and automatically adjusts balanced visual brightness to create an optimum viewing experience.

This function is not available in Test Pattern, or when the Picture Mode is HDR10, or HLG. It is also not available when there is no source detected.

• LumiExpert Level: Adjusts the gamma offset.

This function is not available when LumiExpert is Off.

• Manual Calibration: According to the ambient brightness, you can do the calibration manually.

• Manual Calibration Status: Shows the status of manual calibration.

• Calibrate: Enact this item to start the calibration process.

• Reset Manual Calibration: Resets the gamma offset to factory preset values.

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Test Pattern

Adjusts the image size and focus and check that the projected image is free from distortion.

We recommend you use the High Altitude Mode when your environment is between 1500 m–3000 m above sea level, and ambient temperature is between 0°C–30°C.

Operation under "High Altitude Mode" may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.

High Altitude Mode

Baud Rate

If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude mode to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.

Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the mode on under such a condition.

Selects a baud rate that is identical with your computer’s so that you can connect the projector with a suitable RS-232 cable and update or download the projector’s firmware. This function is intended for qualified service personnel.

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5. Main menu: System

Structure

Menu Options

Language

Background Settings

Menu Settings

Light Source Information

Operation Settings

Security Settings

Factory Default Reset/Cancel Reset System Reset/Cancel

Splash Screen BenQ/Black/Blue

Menu Type Basic/Advanced Menu Display

Time

Menu Position

ISF (Input password) Light Source

Usage Time Normal Mode ECO Mode SmartEco Mode Equivalent Light

Hours Refer to UM for detailed formula Reminder

Message LED Indicator Off/On

Power On/Off Settings

Panel Key Lock Off/On Yes/No Change Password Power On Lock Off/On

Direct Power On Off/On

Auto Power Off

5 sec/10 sec/20 sec/30 sec/Always

Center/Top-Left/Top-Right/ Bottom-Right/Bottom-Left

Off/On

Disable/3 min/10 min/15 min/ 20 min/25 min/30 min

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Function descriptions

Menu Descriptions

Language Sets the language for the On-Screen Display (OSD) menus.

Background Settings

Menu Settings

• Splash Screen

Allows you to select which logo screen will be displayed during projector start-up.

• Menu Type

Sets the OSD menu type according to your needs.

• Menu Display Time

Sets the length of time the OSD will remain active after your last key press.

• Menu Position

Sets the On-Screen Display (OSD) menu position.

• ISF

The ISF calibration menu is password protected and only accessible by authorized ISF calibrators. The ISF (Imaging Science Foundation) has developed carefully crafted, industry-recognized standards for optimal video performance and has implemented a training program for technicians and installers to use these standards to obtain optimal picture quality from BenQ video display devices. Accordingly, we recommend that setup and calibration be performed by an ISF certified installation technician.

Light Source Information

Operation Settings

For more information, go to www.imagingscience.com or contact the dealer or retailer from whom you purchased the projector.

This menu page displays the following information:

• Light Source Usage Time

• Light hours used under Normal Mode, ECO Mode, and SmartEco Mode.

• Equivalent Light Hours.

For details about how to calculate the hours, see Getting to know the light hour

on page 43.

• Reminder Message

Sets the reminder messages on or off.

• LED Indicator

You can turn off the LED warning lights. This is to avoid any light disturbance when viewing images in a dark room.

• Power On/Off Settings:

• Direct Power On: Allows the projector to turn on automatically once the power is fed through the power cord.

• Auto Power Off: Allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life.

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• Panel Key Lock:

With the control keys on the projector locked, you can prevent your projector settings from being changed accidentally (by children, for example). When the

Panel Key Lock is on, no control keys on the projector will operate except POWER.

Security Settings

Factory Default

Reset System

To release panel key lock, press and hold (the right key) on the projector or remote control for 3 seconds.

If you turn off the projector without disabling panel key lock, the projector will still be in locked status the next time it is turned on.

• Change Password/Power On Lock

See Utilizing the password function on page 21. Returns all settings to the factory preset values.

The following settings will still remain: Projector Position, 2D Keystone, Auto Vertical

Keystone, High Altitude Mode, Baud Rate, Light Source Information, Security Settings.

Returns all the settings in the System main menu to the factory default values.

The following settings will still remain: Light Source Information, Security Settings.

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6. Main menu: Information

Structure

Menu Options

Detected Resolution

Source Picture Mode Light Source

Mode 3D Format Color System Dynamic Range Light Source

Usage Time Firmware Version Service Code

Function descriptions

Menu Descriptions

Detected Resolution

Shows the native resolution of the input signal.

Source Shows the current signal source. Picture Mode Shows the selected mode in the Picture menu. Light Source

Mode

Shows the used light source mode.

Displays the current 3D mode.

3D Format

3D Format is only available when 3D is enabled.

Color System Shows the input system format. Dynamic Range Shows the picture dynamic range, e.g. SDR, HDR10, HLG, etc. Light Source

Usage Time Firmware

Version

Shows the number of hours the light has been used.

Shows the firmware version of your projector.

Service Code Shows the projector’s serial number.

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Maintenance

Care of the projector

Cleaning the lens

Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens.

• Use a canister of compressed air to remove dust.

• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the lens surface.

• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with rubber or vinyl materials may result in damage to the projector surface and cabinet material.

Cleaning the projector case

Before you clean the case, turn the projector off using the proper shutdown procedure as described in

Shutting down the projector on page 23 and unplug the power cord.

• To remove dirt or dust, wipe the case with a soft, lint-free cloth.

• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then wipe the case.

Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.

Storing the projector

If you need to store the projector for an extended time, please follow the instructions below:

• Make sure the temperature and humidity of the storage area are within the recommended range for the projector. Please refer to Specifications on page 46 or consult your dealer about the range.

• Retract the adjuster feet.

• Remove the battery from the remote control.

• Pack the projector in its original packing or equivalent.

Transporting the projector

It is recommended that you ship the projector with its original packing or equivalent.

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Light source information



--- -



------

y2+

--- -

z++=

Getting to know the light hour

When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. The method of calculating the equivalent light hour is as follows:

1. Light Usage Time = (x+y1+y2+z) hours, if Time used in Normal mode = x hours Time used in ECO 1 mode = y1 hours Time used in ECO 2 mode = y2 hours Time used in SmartEco mode = z hours

2. Equivalent Light Hour = hours

, if

X= light source life spec of Normal mode Y1= light source spec of ECO 1 mode (Bright mode) Y2= light source spec of ECO 2 mode (Other modes) Z= light source spec of SmartEco mode

A’ is the longest light life spec among X, Y1, Y2, Z.

For time used in each light source mode shown in OSD menu:

• Time used is accumulated and rounded down to an integer in hours.

• When time used is less than 1 hour, it shows 0 hours.

When you calculate Equivalent Light Hours manually, it will probably have deviation from the value shown in OSD menu since projector system calculates time used for each light source mode in “Minutes” then rounds down to an integer in hours shown in OSD.

To obtain the light source information:

Go to Advanced Menu - System > Light Source Information and press OK. The Light Source Information page appears.

You can also get the light hour information on the Information menu.

Extending light source life

• Setting the Light Source Mode

Go to Advanced Menu - Picture > Advanced Color Settings > Light Source Mode and press

/ to select a suitable light source power from among the provided modes.

Setting the projector in ECO, or SmartEco mode extends light life.

Light Source Mode

Normal Provides full light brightness ECO Lowers brightness to extend the light life and decreases the fan noise

SmartEco

Adjusts the light power automatically depending on the content brightness level while optimizing display quality.

Descriptions

43 Maintenance

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• Setting Auto Power Off

This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life.

To s e t Auto Power Off, go to Advanced Menu - System > Operation Settings > Power On/Off Settings > Auto Power Off, and press / to set a period of time.

Changing the light source

The LED light can last around 20,000 ~ 30,000 hours. In most cases, it would not be necessary to change the light source during the projector’s lifetime. When it is needed, LED light replacement is not user-serviceable. Please contact the service center for changing LED light.

Indicators

Indicator

Status & Description

Power events

Stand-by mode

Powering up

Normal operation

Normal power-down cooling

Download

Light source life exhausted

Burn-in ON

Burn-in OFF

Light source events

Light source error in normal operation

Thermal events

Fan 1 error (the actual fan speed is outside the desired speed)

Fan 2 error (the actual fan speed is outside the desired speed)

Fan 3 error (the actual fan speed is outside the desired speed)

Temperature 1 error (over limited temperature)

: Off

44 Maintenance

: Orange On : Green On : Red On

: Orange Flashing : Green Flashing : Red Flashing

Page 45

Troubleshooting

The projector does not turn on.

Cause Remedy

Plug the power cord into the AC power jack on the

There is no power from the power cord.

Attempting to turn the projector on again during the cooling process.

No picture

Cause Remedy

The video source is not turned on or connected correctly.

The projector is not correctly connected to the input signal device.

The input signal has not been correctly selected. Select the correct input signal with the SOURCE key.

projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on.

Wait until the cooling down process has completed.

Turn the video source on and check that the signal cable is connected correctly.

Check the connection.

Blurred image

Cause Remedy

The projection lens is not correctly focused. Adjust the focus of the lens using the focus ring. The projector and the screen are not aligned

properly.

Abnormal image

Cause Remedy

The image is abnormal.

Remote control does not work.

Cause Remedy

The batteries are out of power. Replace both of the batteries with new ones. There is an obstacle between the remote control

and the projector. You are too far away from the projector. Stand within 8 meters (26 feet) of the projector.

Adjust the projection angle and direction as well as the height of the projector if necessary.

• Ensure the video source cable is connected properly, and that the video source is turned on.

• Ensure that the air intake or exhaust is not blocked.

Remove the obstacle.

The password is incorrect.

Cause Remedy

You do not remember the password. See Entering the password recall procedure on page 22.

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Specifications

Projector specifications

All specifications are subject to change without notice.

Optical

Resolution

1920 x 1080

Display system

1-CHIP DMD

Lens

F = 2.6 to 2.78, f = 10.2 to 12.24 mm

Clear focus range

0.91

–

1.83 m @ Wide,

1.10

– 2.19 m

Light source

LED

@ Tele

Electrical

Power supply

AC100–240V, 2.9 A, 50–60 Hz (Automatic)

Power consumption

240 W (Max); < 0.5 W (Standby)

Mechanical

Weight

3.6 Kg +

100 g (7.94 + 0.22 lbs)

Output terminals

Speaker

5 watt TreVolo x 2

Audio signal output

Audio jack x 1 SPDIF x 1

Control

RS-232 serial control

9 pin x 1

IR receiver x 2

Input terminals

Digital

HDMI-1/HDMI-2 (2.0b, HDCP 2.2) x 2

USB

2.0 Type-A x 1 (Power supply, 5V/2.5A)

Audio signal input

Audio in x 1 (Only works when the projector input source is set to HDMI, and is connected to a DVI device via a DVI

cable with a DVI-to-HDMI adapter.)

Environmental Requirements

Operating temperature

0°C–40°C at sea level

Storage temperature

-20°C–60°C at sea level

Operating/Storage relative humidity

10%–90% (without condensation)

Operating altitude

0–1499 m at 0°C–35°C 1500–3000 m at 0°C–30°C (with High Altitude Mode on)

Storage altitude

30°C @ 0–12,200 m above sea level

Repairing

Please visit below website and choose your country to find your service contact window. http://www.benq.com/welcome

Transporting

Original packing or equivalent is recommended.

46 Specifications

Page 47

Dimensions

Unit: mm

118

244

366

366 mm (W) x 118 mm (H) x 244 mm (D)

47 Specifications

Page 48

Timing chart

Supported timing for HDMI (HDCP) input

• PC timings

Ver ti cal

Resolution Mode

Frequency

(Hz)

VGA_60 59.940 31.469 25.175 V V

640 x 480

720 x 400 720 x 400_70 70.087 31.469 28.3221

800 x 600

1024 x 768

1152 x 864 1152 x 864_75 75.00 67.500 108.000

1024 x 576@60Hz

1024 x 600@65Hz

1280 x 720 1280 x 720_60 60 45.000 74.250 V V 1280 x 768 1280 x 768_60 59.870 47.776 79.5 V V

1280 x 800

1280 x 1024

1280 x 960

1360 x 768 1360 x 768_60 60.015 47.712 85.500 V V

1440 x 900 WXGA+_60 59.887 55.935 106.500 V V 1400 x 1050 SXGA+_60 59.978 65.317 121.750 V V 1600 x 1200 UXGA 60.000 75.000 162.000 V V 1680 x 1050 1680 x 1050_60 59.954 65.290 146.250 V V

640 x 480@67Hz MAC13 66.667 35.000 30.240

832 x 624@75Hz MAC16 74.546 49.722 57.280 1024 x 768@75Hz MAC19 75.020 60.241 80.000 1152 x 870@75Hz MAC21 75.06 68.68 100.00

1920 x 1080@60Hz 1920 x 1080_60 60 67.5 148.5 V V V

1920 x 1200@60Hz

1920 x 1200@120Hz

1920 x 1080@60Hz

(VESA)

1920 x 1080 @120Hz

3840 x 2160

VGA_72 72.809 37.861 31.500 VGA_75 75.000 37.500 31.500 VGA_85 85.008 43.269 36.000

SVGA_60 60.317 37.879 40.000 V V SVGA_72 72.188 48.077 50.000 SVGA_75 75.000 46.875 49.500 SVGA_85 85.061 53.674 56.250

SVGA_120

(Reduce Blanking)

XGA_60 60.004 48.363 65.000 V V XGA_70 70.069 56.476 75.000 XGA_75 75.029 60.023 78.750 XGA_85 84.997 68.667 94.500

XGA_120 (Reduce

Blanking)

BenQ Notebook

Timing

BenQ Notebook

Timing

WXGA_60 59.810 49.702 83.500 V V WXGA_75 74.934 62.795 106.500 WXGA_85 84.880 71.554 122.500

WXGA_120

(Reduce Blanking)

SXGA_60 60.020 63.981 108.000 V V SXGA_75 75.025 79.976 135.000

SXGA_85 85.024 91.146 157.500 1280 x 960_60 60.000 60.000 108 V V 1280 x 960_85 85.002 85.938 148.500

1920 x 1200_60

(Reduce Blanking)

1920 x 1200_120

(Reduce Blanking)

1920 x 1080_60

(For Auditorium

model)

1920 x 1080_120

(Only HDMI 2.0) 3840 x 2160_30

(For 4K2K model)

119.854 77.425 83.000 V

119.989 97.551 115.500 V

60.00 35.820 46.996

64.995 41.467 51.419

119.909 101.563 146.25 V

59.95 74.038 154 V V V

119.909 152.404 317.0 V

59.963 67.158 173

120.000 135.000 297 V

30 67.5 297

Horizontal Frequency

(kHz)

Pixel

Frequency

(MHz)

Supported 3D format

Frame

Sequential

Top

Bottom

Side-by-Side

48 Specifications

Page 49

3840 x 2160

The timings showing above may not be supported due to EDID file and VGA graphics card limitations. It is possible that some timings cannot be chosen.

• Video timings

3840 x 2160_60

(For 4K2K model)

(Only HDMI 2.0)

60 135 594

Ver ti cal

Timing Resolution

Frequency

(Hz)

480i 720(1440) x 480 59.94 15.73 27 V

480p 720 x 480 59.94 31.47 27 V

576i 720(1440) x 576 50 15.63 27

576p 720 x 576 50 31.25 27 720/50p 1280 x 720 50 37.5 74.25 V V V 720/60p 1280 x 720 60 45.00 74.25 V V V V

1080/24P 1920 x 1080 24 27 74.25 V V V 1080/25P 1920 x 1080 25 28.13 74.25 1080/30P 1920 x 1080 30 33.75 74.25

1080/50i 1920 x 1080 50 28.13 74.25 V

1080/60i 1920 x 1080 60 33.75 74.25 V 1080/50P 1920 x 1080 50 56.25 148.5 V V 1080/60P 1920 x 1080 60 67.5 148.5 V V V

1080/120P 1920 x 1080 120 135 297 V

2160/24P

2160/25P

2160/30P

2160/50P

2160/60P

3840 x 2160

(Only HDMI 2.0)

3840 x 2160

(Only HDMI 2.0)

3840 x 2160

(Only HDMI 2.0)

3840 x 2160

(Only HDMI 2.0)

3840 x 2160

(Only HDMI 2.0)

24 54 297

25 56.25 297

30 67.5 297

50 112.5 594

60 135 594

Horizontal

Frequency

(kHz)

Pixel

Frequency

(MHz)

Frame

Sequential

Supported 3D format

Frame

Packing

Top

Bottom

Side-by-Side

49 Specifications

Page 50

RS232 command

12345

6789

RS232 pin assignment

No. Serial No. Serial

1NC 6NC 2RX 7RTSZ 3TX 8CTSZ 4NC 9NC 5GND

Function Ty p e Operation ASCII

Write Power On <CR>*pow=on#<CR>

Power

Source Selection

Audio Control

Picture Mode

Picture Setting

Write Power Off <CR>*pow=off#<CR>

Read Power Status <CR>*pow=?#<CR>

Write HDMI(MHL) <CR>*sour=hdmi#<CR>

Write HDMI 2(MHL2) <CR>*sour=hdmi2#<CR>

Read Current source <CR>*sour=?#<CR>

Write Mute On <CR>*mute=on#<CR>

Write Mute Off <CR>*mute=off#<CR>

Read Mute Status <CR>*mute=?#<CR>

Write Volume + <CR>*vol=+#<CR>

Write Volume - <CR>*vol=-#<CR>

Write Volume level for customer <CR>*vol=value#<CR>

Read Volume Status <CR>*vol=?#<CR>

Write Bright <CR>*appmod=bright#<CR>

Write Living Room <CR>*appmod=livingroom#<CR>

Write Filmmaker <CR>*appmod=filmmaker#<CR>

Write User1 <CR>*appmod=user1#<CR>

Write ISF Day <CR>*appmod=isfday#<CR>

Write ISF Night <CR>*appmod=isfnight#<CR>

Write 3D <CR>*appmod=threed#<CR>

Write HDR10 <CR>*appmod=hdr#<CR>

Write HLG <CR>*appmod=hlg#<CR>

Read Picture Mode <CR>*appmod=?#<CR>

Write Set Contrast value <CR>*con=value#<CR>

Read Contrast value <CR>*con=?#<CR>

Write Brightness + <CR>*bri=+#<CR>

Write Brightness - <CR>*bri=-#<CR>

Write Set Brightness value <CR>*bri=value#<CR>

Read Brightness value <CR>*bri=?#<CR>

Write Sharpness + <CR>*sharp=+#<CR>

Write Sharpness - <CR>*sharp=-#<CR>

Write Set Sharpness value <CR>*sharp=value#<CR>

Read Sharpness value <CR>*sharp=?#<CR>

Write Color Temperature-Warm <CR>*ct=warm#<CR>

Write Color Temperature-Normal <CR>*ct=normal#<CR>

Write Color Temperature-Cool <CR>*ct=cool#<CR>

Write Color Temperature-lamp native <CR>*ct=native#<CR>

Read Color Temperature Status <CR>*ct=?#<CR>

Write Aspect 4:3 <CR>*asp=4:3#<CR>

50 Specifications

Page 51

Picture Setting

(Continued)

Operation Settings

Baud Rate

Lamp Control

Write Aspect 16:9 <CR>*asp=16:9#<CR>

Write Aspect Auto <CR>*asp=AUTO#<CR>

Read Aspect Status <CR>*asp=?#<CR>

Write Vertical Keystone + <CR>*vkeystone=+#<CR>

Write Vertical Keystone - <CR>*vkeystone=-#<CR>

Read Vertical Keystone value <CR>*vkeystone=?#<CR>

Write Horizontal Keystone + <CR>*hkeystone=+#<CR>

Write Horizontal Keystone - <CR>*hkeystone=-#<CR>

Read Horizontal Keystone value <CR>*hkeystone=?#<CR>

Write Reset current picture settings <CR>*rstcurpicsetting#<CR>

Write Reset all picture settings <CR>*rstallpicsetting#<CR>

Write Projector Position-Front Table <CR>*pp=FT#<CR>

Write Projector Position-Rear Table <CR>*pp=RE#<CR>

Write Projector Position-Rear Ceiling <CR>*pp=RC#<CR>

Write Projector Position-Front Ceiling <CR>*pp=FC#<CR>

Read Projector Position Status <CR>*pp=?#<CR>

Write Quick auto search on <CR>*QAS=on#<CR>

Write Quick auto search off <CR>*QAS=off#<CR>

Read Quick auto search status <CR>*QAS=?#<CR>

Write Menu Position - Center <CR>*menuposition=center#<CR>

Write Menu Position - Top-Left <CR>*menuposition=tl#<CR>

Write Menu Position - Top-Right <CR>*menuposition=tr#<CR>

Write Menu Position - Bottom-Right <CR>*menuposition=br#<CR>

Write Menu Position - Bottom-Left <CR>*menuposition=bl#<CR>

Read Menu Position Status <CR>*menuposition=?#<CR>

Write Direct Power On-on <CR>*directpower=on#<CR>

Write Direct Power On-off <CR>*directpower=off#<CR>

Read Direct Power On-Status <CR>*directpower=?#<CR>

Write 9600 <CR>*baud=9600#<CR>

Write 14400 <CR>*baud=14400#<CR>

Write 19200 <CR>*baud=19200#<CR>

Write 38400 <CR>*baud=38400#<CR>

Write 57600 <CR>*baud=57600#<CR>

Write 115200 <CR>*baud=115200#<CR>

Read Current Baud Rate <CR>*baud=?#<CR>

Read Lamp <CR>*ltim=?#<CR>

Write Normal mode <CR>*lampm=lnor#<CR>

Write Eco mode <CR>*lampm=eco#<CR>

Write SmartEco mode <CR>*lampm=seco#<CR>

Read Lamp Mode Status <CR>*lampm=?#<CR>

51 Specifications

Page 52

Miscellaneous

Color Calibration (only for service)

Read Model Name <CR>*modelname=?#<CR>

Read System F/W Version <CR>*sysfwversion=?#<CR>

Read Scaler F/W Version <CR>*scalerfwversion=?#<CR>

Read MCU F/W Version <CR>*mcufwversion=?#<CR>

Write Blank On <CR>*blank=on#<CR>

Write Blank Off <CR>*blank=off#<CR>

Read Blank Status <CR>*blank=?#<CR>

Write Menu On <CR>*menu=on#<CR>

Write Menu Off <CR>*menu=off#<CR>

Read Menu Status <CR>*menu=?#<CR>

Write Up <CR>*up#<CR>

Write Down <CR>*down#<CR>

Write Right <CR>*right#<CR>

Write Left <CR>*left#<CR>

Write Enter <CR>*enter#<CR>

Write Back <CR>*back#<CR>

Write Source Menu On <CR>*sourmenu=on#<CR>

Write Source Menu Off <CR>*sourmenu=off#<CR>

Read Source Menu Status <CR>*sourmenu=?#<CR>

Write 3D Sync Off <CR>*3d=off#<CR>

Write 3D Auto <CR>*3d=auto#<CR>

Write 3D Sync Top Bottom <CR>*3d=tb#<CR>

Write 3D Sync Frame Sequential <CR>*3d=fs#<CR>

Write 3D Frame packing <CR>*3d=fp#<CR>

Write 3D Side by side <CR>*3d=sbs#<CR>

Write 3D inverter disable <CR>*3d=da#<CR>

Write 3D inverter <CR>*3d=iv#<CR>

Read 3D Sync Status <CR>*3d=?#<CR>

Write High Altitude mode on <CR>*Highaltitude=on#<CR>

Write High Altitude mode off <CR>*Highaltitude=off#<CR>

Read High Altitude mode status <CR>*Highaltitude=?#<CR>

Write Set BenQ gamma value <CR>*gamma=value#<CR>

Read Gamma value status <CR>*gamma=?#<CR>

Write Set HDR Brightness value <CR>*hdrbri=value#<CR>

Read Get HDR Brightness value <CR>*hdibri=?#<CR>

Write Set Red Gain value <CR>*RGain=value#<CR>

Read Get Red Gain value <CR>*RGain=?#<CR>

Write Set Green Gain value <CR>*GGain=value#<CR>

Read Get Green Gain value <CR>*GGain=?#<CR>

Write Set Blue Gain value <CR>*BGain=value#<CR>

Read Get Blue Gain value <CR>*BGain=?#<CR>

Write Set Red Offset value <CR>*ROffset=value#<CR>

Read Get Red Offset value <CR>*ROffset=?#<CR>

Write Set Green Offset value <CR>*GOffset=value#<CR>

Read Get Green Offset value <CR>*GOffset=?#<CR>

52 Specifications

Page 53

Color Calibration

(only for service) (Continued)

Service (Only for service)

Write Set Blue Offset value <CR>*BOffset=value#<CR>

Read Get Blue Offset value <CR>*BOffset=?#<CR>

Write Primary Color <CR>*primcr=value#<CR>

Read Primary Color Status <CR>*primcr=?#<CR>

Write Set Hue value <CR>*hue=value#<CR>

Read Get Hue value <CR>*hue=?#<CR>

Write Set Saturation value <CR>*saturation =value#<CR>

Read Get Saturation value <CR>*saturation =?#<CR>

Write Set Gain value <CR>*gain=value#<CR>

Read Get Gain value <CR>*gain=?#<CR>

Write Service mode enable for error report <CR>*error=enable#<CR>

Read Error code report <CR>*error=report#<CR>

Read FAN 1 speed <CR>*fan1=?#<CR>

Read FAN 2 speed <CR>*fan2=?#<CR>

Read FAN 3 speed <CR>*fan3=?#<CR>

Read Temperature 1 <CR>*tmp1=?#<CR>

Read LED indicator <CR>*led=?#<CR>

53 Specifications