Benq HERC1 manual revised

BenQ M580
Mobile Phone User’s Manual
Copyright
© 2005. BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

Safety Information

For your safety, please read the guidelines below carefully before you use your phone:
Exposure to Radio Frequency Signals
Max. SAR measurement
EU: GSM900: 0.345 W/Kg; DCS1800: 0.256 W/Kg. USA: PCS1900:0.622 W/Kg (head); 1.291W/Kg (body).
Your wireless handheld portable telephone is a low power transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. European and international agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy.
International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
Verband Deutscher Elektringenieure (VDE) DIN- 0848
Directives of the European Community, Directorate General V in
Matters of Radio Frequency Electromagnetic Energy
National Radiological Protection Board of the United Kingdom, GS 11,
1988
American National Standards Institute (ANSI) IEEE. C95.1- 1992
National Council on Radiation Protection and Measurements (NCRP).
Report 86
Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For example, over 120 scientists, engineers and physicians from universities, government health agencies and industry reviewed the available body of research to develop the updated ANSI Standard. The design of your phone complies with these standards when used normally.
Safety Information i
Specific Operating Restrictions
No metallic component allowed in body-worn accessories.
Antenna Care
Use only the supplied or approved replacement antenna. Unauthorized antennas, modifications or attachments may damage the phone and violate GCF regulations.
Phone Operation
Normal Position: Hold the phone as you would with any other
telephone.
To avoid potential RF interference, please do not wear the phone around
your neck or in front your chest for long hours.
Batteries
For safety concerns, when the temperature of the phone goes over
°C (113F) or below 0°C (32F), charging will halt.
45
Do not expose batteries to temperatures below -10
°C (113F). Always take your phone with you when you leave your
45 vehicle.
Use only genuine BenQ battery to ensure the phone’s normal operation.
All batteries can cause property damage, injury or burns if a conductive material such as jewelry, keys or beaded chains touches exposed terminals. The material may complete electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse or other container with metal objects. When battery is detached from the phone, your batteries are packed with a protective battery cover; please use this cover for storing your batteries when not in use.
°C (14F) or above
ii Safety Information
Driving
Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Also, if using your phone while driving, please:
Give full attention to driving--driving safety is your first responsibility.
Use hands-free operation, if available.
Pull off the road and park before making or answering a call if driving
conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of six (6") inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers:
Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON.
Should not carry the phone in a breast pocket.
Should use the ear opposite the pacemaker to minimize the potential for
interference. If you have any reason to suspect that the interference is taking place, turn your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives.
Safety Information iii
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Ve h i c l e s
RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notice so requires.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in area posted “TURN OFF TWO-WAY RADIO.” Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove the battery when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks, from your battery, in such areas could cause an explosion or fire resulting in bodily injury or even death.
iv Safety Information
Areas with a potentially explosive atmosphere are often, but not always clearly marked. They include fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Safety Information v
European Union Directives Conformance Statement
This device complies with the OJ-Directive as below:
Electromagnetic Compatibility Directive (89/336/EEC), Low Voltage Directive (73/23/EEC) And R&TTE Directive (99/05/EEC).
And also complies with the standard:
3GPP TS 51.010-1 EN 301 511 EN 50360/ EN 50361 ETSI EN 301 489-1/-7 EN 60950 ETSI EN 300 328 & ETSI EN 301 489-17 (Bluetooth)
Disposal of Waste Electrical and Electronic Equipment (Applicable in the European Union and other European countries with recycling systems)
This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable take-back scheme for the recycling of electrical and electronic equipment. By ensuring this product is disposed on correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The recycling of material will help to conserve natural resources. For more detailed information about recycling of this product, please contact your local BenQ office.
vi Safety Information
Table of Contents
1. Safety Information..........................................................i
2. Preparing Your Phone For Use................................... 1
Inserting a SIM Card ............................................................ 1
Installing the Battery ............................................................ 2
Installing the Back Cover ..................................................... 2
Charging the Phone.............................................................. 3
Turning the Phone On .........................................................4
3. Getting to Know Your Phone ..................................... 5
Your Phone at a Glance........................................................ 5
Sub Display ...........................................................................7
Idle Screen ............................................................................ 7
Using the Keys in Idle Mode.............................................. 10
Menu Navigation................................................................ 12
4. Using Your Phone ..................................................... 13
Call Functions..................................................................... 13
Making a Phone Call ..............................................................13
Ending a Phone Call...............................................................13
Answering a Phone Call .........................................................13
Rejecting an Incoming Call....................................................13
Muting the Incoming Call .....................................................13
Adjusting the Volume ............................................................14
Making an International Call ................................................14
Making an Emergency Call.................................................... 14
Dialing an Extension Number...............................................14
viiTable of Contents
Listening to Voicemails.......................................................... 15
Operations During a Call....................................................... 15
Phone Book......................................................................... 20
Adding Contacts to the Phone Book..................................... 20
Finding Contacts in the Phone Book ....................................22
Last Missed, Dialed, and Received Calls............................ 23
Using the Silent Profile....................................................... 24
Camera ................................................................................ 25
Taking Pictures.......................................................................25
Camera Setup .........................................................................26
LCD Icons on the Camera Viewfinder.................................. 27
Managing Your Pictures ........................................................28
Shortcuts .............................................................................29
Setting Shortcuts ....................................................................29
Using Shortcuts ......................................................................30
Messages.............................................................................. 30
SMS .........................................................................................30
MMS........................................................................................34
Voicemail ................................................................................39
Cell Broadcast.........................................................................40
Memory Status .......................................................................40
Input Methods.................................................................... 41
Shifting between Upper and Lower Case Letters..................41
Multitap Text Input ...............................................................41
T9 Text Input..........................................................................42
Numeric Input........................................................................44
Entering Symbols ...................................................................44
viii Table of Contents
Using Bluetooth.................................................................. 44
Turning Bluetooth On ...........................................................44
Adding a Bluetooth Device to Your Phone...........................45
Establishing Connection with Your Bluetooth Headset ......46
Sending an Item Using Bluetooth .........................................46
Organizing Your Bluetooth Devices......................................46
5. Menus.........................................................................47
Phone Book......................................................................... 47
Find .........................................................................................47
Add..........................................................................................47
Edit ..........................................................................................47
Copy ........................................................................................47
Delete ......................................................................................48
Caller Group ...........................................................................48
Privacy Manager.....................................................................48
Business Card .........................................................................48
My Number ............................................................................ 49
Memory Status .......................................................................49
Messages.............................................................................. 49
Calls..................................................................................... 50
Missed ..................................................................................... 50
Received ..................................................................................50
Dialed ......................................................................................50
Cleanup All .............................................................................50
Duration..................................................................................50
Cost .........................................................................................51
Games.................................................................................. 52
ixTable of Contents
JavaURL ..................................................................................52
All Games................................................................................52
Settings....................................................................................52
Camera ................................................................................ 52
Media Center ......................................................................53
Images ..................................................................................... 53
Music.......................................................................................54
Others......................................................................................55
Cleanup All .............................................................................55
Memory Status .......................................................................55
Tools.................................................................................... 56
Alarm ......................................................................................56
Bluetooth ................................................................................57
World Clocks..........................................................................57
Calendar..................................................................................57
To Do List ...............................................................................58
Note.........................................................................................59
Shortcuts .................................................................................59
Calculator................................................................................59
Currency Converter ...............................................................59
Stopwatch ...............................................................................60
Countdown Timer .................................................................60
Services................................................................................ 61
WapURL .................................................................................61
ClubBenQ ............................................................................... 61
WAP Service ...........................................................................61
NAP Settings........................................................................... 63
x Table of Contents
Service Number ......................................................................63
STK Menu...............................................................................63
Settings ................................................................................ 64
Date & Time ...........................................................................64
Auto Power On/Off................................................................ 64
Profile......................................................................................65
Display ....................................................................................67
Audio.......................................................................................68
Call Settings ............................................................................69
Network ..................................................................................73
Security ...................................................................................75
Power Saving Mode................................................................76
Language .................................................................................76
Input........................................................................................76
Restore ....................................................................................76
6. Care and Maintenance .............................................. 77
7. Troubleshooting........................................................ 78
8. Appendix: Accessories............................................... 82
xiTable of Contents
xii Table of Contents

Preparing Your Phone For Use

Inserting a SIM Card

1. Slide the SIM card into the SIM card slot, with the SIM card's metal
contacts facing downwards and the cut corner at the top right.
SIM card
A SIM card can be easily damaged if its metal contacts become scratched. Therefore, take special care when holding or inserting it.
T o remove the SIM ca rd, you must first press down the stay, then push the SIM card out of the slot.
SIM card
Stay
Preparing Your Phone For Use 1

Installing the Battery

With the battery's metal contacts facing downwards, align the protruding tabs on the end with the holes in the battery bay. Then push the battery toward the end of the bay to insert the battery's tabs into the holes. Press down to click the battery into place.
Do not remove the battery when the phone is on. Doing so could cause you to lose personal settings or data stored either on your SIM card or in the phone's memory.

Installing the Back Cover

Place the back cover onto the back of your phone and slide forward until the latch catches the cover.
2 Preparing Your Phone For Use

Charging the Phone

1. Insert the charger connector deep into the charger socket at the
bottom of your phone. Ensure that the connector is plugged in the right direction with the side showing arrow icon or "up" facing upwards.
2. Plug the charger into a power outlet.
Do not remove the battery while the phone is charging.
3. Once the phone is fully charged, remove the charger from both the
power outlet and the phone.
Please note:
It takes approximately 4 hours to fully charge a batt ery.
When the battery is weak, the phone will play an alert sound.
When the battery is discharged, the charging may not start immediately
when you plug in the connector. Wait 10 to 15 minutes for the phone to begin charging.
Preparing Your Phone For Use 3

Tur ning the Pho ne O n

1. Press and hold to turn the phone on. The phone will display
the welcome animation.
2. Enter your PIN code and press
The PIN (Personal Identification Number) is the password provided by your network operator. You need this password in order to use the SIM card.
If you enter the PIN incorrectly three times in a row, the SIM card will be locked. You must now enter the PUK (Personal Unblocking Key) for that SIM card in order to unlock it. Please contact your network operator to obtain a PUK.
To activate/disable PIN password authentication, go to Settings > Security > PIN Code > PIN 1 Code > Set Status. See page 75.
3. When the PIN code entered has been accepted, the phone will
automatically search for the designated network. This search process may take a few seconds.
4. The idle screen will be displayed, as well as network signal strength
and the name of the network operator. You can now use the phone.
If the phone is not able to detect the designated network, or links to a network that you are not authorized to use, the signal strength meter will show no bars. You will only be able to make emergency calls.
to confirm.
4 Preparing Your Phone For Use

Getting to Know Your Phone

Your Phone at a Glance

Front and side views
Front Camera
Sub display
Bluetooth hot key
Speaker
Hands-free headset /
Data cable jack
Charger socket
Getting to Know Your Phone 5
Front open view
Earpiece
Main Display
OK key
Left soft key
Dial/Answer key Camera hot key
6 Getting to Know Your Phone
Scroll key
Right soft key
Power on/off ke y
Alphanumeric keys
Microphone

Sub Display

When the flip is closed, the sub display's status bar will show icons for network strength, battery power, the current time and the current profile in use. The sub display will also alert you to incoming calls, new messages and missed calls.

Idle Screen

Status bar
Name of network operator
Press to enter the
indicated function.
To set the wallpaper of the display, go to Settings > Display >
Wallpaper. Alternatively, you can go to Media Center > Images.
See page 53 and page 67.
To set the current time and date, as well as the format to be
shown, go to Settings > Date & Time. See page 64.
Press to enter
the main menu.
Getting to Know Your Phone 7
Press to enter the
indicated function.
Icons in the Status Bar
Icon Function Description
Signal strength
Battery status
GPRS in use Appears when GPRS has been activated.
Bluetooth Appears when Bluetooth is turned on.
Message
Messages full in
SIM card
WAP message
Voicemail
Alarm Appears when the alarm is turned on.
Line1 in use Shows that Line 1 is now in use.
Line2 in use Shows that Line 2 is now in use.
Signal strength of the network. The more bars indicated, the stronger the signal.
Shows the current level of battery power. The more bars indicated, the more power remains.
Appears when you have new or unread messages. Appears in red when your messages are full.
Appears when messages in the SIM card are full.
Appears when you have new or unread WAP messages.
Appears when you have new voicemail messages (this icon will only appear if the function is supported by your network operator).
Normal Shows that the Normal profile is activated.
Meeting Shows that the Meeting profile is activated.
8 Getting to Know Your Phone
Icon Function Description
Outdoors
Silent Shows that the Silent profile is activated.
Personal Shows that the Personal profile is activated.
Headset
Divert Appears when the call divert is activated.
Roaming
Shows that the Outdoors profile is activated.
Appears when a headset is connected to the phone.
Roaming is activated (not your regular network).
Getting to Know Your Phone 9

Using the Keys in Idle Mode

In this user manual, "long-press" means to press and hold down a key for about two seconds. "Press" means to press a key and release immediately.
Key Commands and functions
Power on/off key
Long-press to turn the phone on or off.
Press this key to end a call, reject an incoming call, or
to cancel a dialing.
Send/Answer key
Press to send or answer a call.
Press to access the call record list.
Left soft key
Press to perform the function indicated on the display.
Right soft key
Press to perform the function indicated on the display.
Long-press to turn the silent profile on or off.
OK key
Press to open up the main menu.
10 Getting to Know Your Phone
Key Commands and functions
Scroll key
Press to access Shortcuts.
Press to access Profiles.
Press to access Camera Photos.
Press to create a new SMS.
Camera hot key
Press to activate the camera mode.
Asterisk key
Press this key to enter an asterisk " * ".
To make an international call, long-press this key until
the display shows "+", then enter the recipient's country code, area code and phone number.
Voicemail key
Long-press to dial your voicemail number.
# key
Press to enter "#".
For extensions: After entering a phone number, long-
press to enter a "P" and then enter the extension number.
Alphanumeric keys
~
Press to enter digits.
Bluetooth hot key
Long press to access a list of your blurtooth devices.
Getting to Know Your Phone 11

Menu Navigation

1. In idle mode, press to bring up the main menu.
2. Use the scroll key to move up, down, right or left through the menu,
for example, scroll to Settings, and press to enter its menu.
3. Use the scroll key to scroll to a submenu, for example Profiles, and
press to enter the submenu item.
You can also access a menu item by pressing the corresponding menu number. In the abo ve example, pr ess to access Profiles.
12 Getting to Know Your Phone

Using Your Phone

Call Functions

Making a Phone Call

In idle mode, enter the phone number. Press to dial your call.

Ending a Phone Call

To end a call, press or close the flip. The display will show the
total call time, and then return to idle mode.

Answering a Phone Call

To answer a call, press . Or, open the flip.
If you wish to change the way of answering a call, go to Settings > Call Settings > Answer Mode.

Rejecting an Incoming Call

To reject an incoming call, you can press , close the flip, or long-
press at the side of the phone.

Muting the Incoming Call

To mute the ring of an incoming call, press at the side of the phone.
Using Your Phone 13

Adjusting the Volume

During a call, if you want to adjust the speech volume, you can press
or .
Please note: Adjusting speech volume works during a call or when dailing.

Making an International Call

1. Enter the outgoing international call code, or long-press until
"+" appears on the display.
2. Enter the recipient's country code, area code and phone number.
Dial the call by pressing .

Making an Emergency Call

To call emergency services, enter 112 (the international emergency
number) and then press emergency call even if your phone is locked or cannot access your network, or there is no SIM card inserted, so long as you are within range of a network of the type supported by your phone.
to dial the call. You can make an

Dialing an Extension Number

After you enter a telephone number, long-press until "P" appears
on the display. At this point, you can enter the desired extension
number, and then press to dial it.
14 Using Your Phone

Listening to Voicemails

Long-press to dial the voicemail phone number and listen to your voicemails.
Please note:
If the network vendor supports it, the voicemail icon will appear on the
display when you have new voicemails.
If the voicemail number is not stored in the memory, you will not be able to
access your voicemail by long-pressing . In this case, you will need to manually set the number by going to Messages > Voicemail > Set
Number.

Operations During a Call

The following options marked with an asterisk (*) are dependent on network support and may require a subscription.
Mute
Press (Mute ) to turn off the microphone. The person on the
other end of the line will not be able to hear your voice. To restore
the microphone's function, press (Unmute).
Putting a Call on Hold*
When the only call is active:
a. Press (Hold) to hold this call.
b. Press to end this call.
When the only call is on hold:
Using Your Phone 15
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