BenQ GW2780, GL2780, GL2480 User Guide

LCD Monitor

User Manual

Stylish Monitor with Eye Care Technology | G Series

Copyright

Copyright © 2020 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

The performance of flicker-free may be affected by external factors such as poor cable quality, unstable power supply, signal interference, or poor grounding, and not limited to the above mentioned external factors. (Applicable for flicker-free models only.)

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's CSR Website at

http://csr.BenQ.com/ for more details on BenQ's environmental commitments and

achievements.

Product support

This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit the website for the latest version of this document and other product information. Available files vary by model.

1. Make sure your computer is connected to the Internet.

2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country.

• User manual and related document: www.BenQ.com > Support > Download & FAQ > model name > User Manual

• Drivers and applications: www.BenQ.com > Support > Download & FAQ > model name > Software

Power safety

0~3000 m10~90 %0~40 C 0~12000 m10~60 %-20~60 C

Please follow these safety instructions for best performance, and long life for your monitor.

• The AC plug isolates this equipment from the AC supply.

• The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.

• This product should be operated from the type of power indicated on the marked label. If you are not sure of the type of power available, consult your dealer or local power company.

• The Class I pluggable equipment Type A must be connected to protective earth.

• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must be used.

• Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.

For Germany only:

• (If the weight of the product is less than or equal to 3 kg) An approved power cord greater or

equal to H03VV-F, 3G, 0.75mm2 must be used.

• (If the weight of the product is more than 3 kg) An approved power cord greater or equal to

H05VV-F or H05RR-F, 3G, 0.75mm2 must be used.

• (If a remote control is provided) RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

For models with adapter:

• Use only the power adapter supplied with your LCD Monitor. Use of another type of power adapter will result in malfunction and/or danger.

• Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do not use the power adapter while it is inside a carrying case.

• Connect the power adapter to a proper power source.

• Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is damaged or exposed to excess moisture.

Care and cleaning

• Do not place the monitor face down on the floor or a desk surface directly. Otherwise, scratches on the panel surface may occur.

• The equipment is to be secured to the building structure before operation.

• (For models that support wall or ceiling mounting)

• Install your monitor and monitor mounting kit on a wall with flat surface.

• Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.

• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.

• Always unplug the product from the power outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.

• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat sources, or in a built-in installation unless proper ventilation is provided.

• Do not place heavy loads on the monitor to avoid possible personal injury or damage to the monitor.

• Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.

• Refer to the product label for information on power rating, manufacture date, and identification markings.

Servicing

• Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.

• Contact your place of purchase or visit the local website from www.BenQ.com for more support.

Caution

• The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes.

• Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.

• Reduce your eye strain by focusing on objects far way.

• Frequent blinking and eye exercise help keep your eyes from drying out.

Table of Contents

Copyright ......................................................................................................................................2

Product support ...........................................................................................................................3

Getting started .............................................................................................................................8

Getting to know your monitor ............................................................................................. 11

Front view.................................................................................................................................................. 11

Back view ................................................................................................................................................... 12

Input and output ports............................................................................................................................ 12

Connections .............................................................................................................................................. 14

How to assemble your monitor hardware

(for models without height adjustment stand) .................................................................. 18

How to detach the stand and the base ............................................................................................... 23

Using the monitor wall mounting kit (for models without height adjustment stand) ............. 25

Assembling your monitor with a height adjustment stand ............................................. 27

How to attach the monitor base.......................................................................................................... 27

How to detach the base ......................................................................................................................... 29

Adjusting the monitor height ................................................................................................................ 30

Rotating the monitor .............................................................................................................................. 31

Viewing angle adjustment ....................................................................................................................... 32

Using the monitor wall mounting kit ................................................................................................... 33

Getting the most from your BenQ monitor ...................................................................... 34

Downloading the LCD Monitor driver files from the Internet..................................................... 34

How to install the monitor on a new computer .............................................................................. 35

How to upgrade the monitor on an existing computer ................................................................. 36

How to install on Windows 10 system .............................................................................................. 37

How to install on Windows 8 (8.1) system .......................................................................................38

How to install on Windows 7 system ................................................................................................ 39

How to adjust your monitor ................................................................................................. 40

The control panel..................................................................................................................................... 40

Basic menu operation ............................................................................................................................. 41

Picture optimization ................................................................................................................................ 43

Customizing the hot keys....................................................................................................................... 43

Adjusting display mode ........................................................................................................................... 43

Choosing an appropriate picture mode.............................................................................................. 44

Adjusting screen brightness automatically (Bright Intelligence, selected models only) ........... 44

Enabling color vision accessibility (Color Weakness) ..................................................................... 44

Navigating the main menu ...................................................................................................... 45

Eye Care menu (selected models only) .............................................................................................. 46

Display menu ............................................................................................................................................. 48

Picture menu ............................................................................................................................................. 50

Picture Advanced menu ..........................................................................................................................52

Audio menu ...............................................................................................................................................55

System menu ............................................................................................................................................. 56

Troubleshooting ........................................................................................................................59

Frequently asked questions (FAQ)....................................................................................................... 59

Need more help?...................................................................................................................................... 61

4/8/20 G80-EM-V1

Getting started

When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.

BenQ LCD Monitor (Models with height adjustment stand)

(Models with Bright Intelligence function) (Models with standard bezel)

(Models without Bright Intelligence

function)

Monitor Stand (for models without height adjustment stand)

(Models with 16:10 aspect ratio)

8 Getting started

Monitor Base (for models without height adjustment stand)

Monitor Base (for models with height adjustment stand)

Quick Start Guide

Safety Instructions

Safety

Instructions

Regulatory Statements

Power Cord (Picture may differ from product supplied for your region.)

Video Cable: D-Sub (Optional accessory)

Video Cable: DVI-D (Optional accessory)

Regulatory

Statements

9 Getting started

Video Cable: HDMI (Optional accessory)

Video Cable: DP (Optional accessory)

Audio Cable (Optional accessory)

• Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

• Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.

Always keep the product and accessories out of reach of small children.

10 Getting started

Getting to know your monitor

3/421

321 334

3/42

Front view

(Models with Bright Intelligence function) (Models with standard bezel)

(Models with 16:10 aspect ratio) (Models without Bright Intelligence function)

1. Light sensor (available for models with Bright Intelligence)

2. Control buttons

3. Power button

4. Power LED indicator

11 Getting to know your monitor

Back view

D-SUB

LINE IN

214

D-SUB

LINE IN

1 34256

LINE IN

D-SUB

174356

D-SUB

17436

• Above diagram may vary depending on the model.

• Picture may differ from product supplied for your region.

Input and output ports

1. Input and output ports (vary by model, see Input and output

ports on page 12)

2. Stand release

3. Cable cover

4. Kensington lock slot

Available input and output ports may vary depending on your purchased model. Check the product specifications on the website for details.

GW2381 / GW2480 / GW2480T / GW2780 /

1. AC power input jack

GW2780T

2. DisplayPort socket

3. HDMI socket

4. D-Sub socket

GL2580HM

5. Audio Line In

6. Headphone jack

7. DVI-D socket

GL2480 / GL2580H

12 Getting to know your monitor

GW2280 / GW2283 1. AC power input jack

D-SUB

LINE IN

15436

1372456

2. DisplayPort socket

3. HDMI socket

4. D-Sub socket

GL2780

5. Audio Line In

6. Headphone jack

7. DVI-D socket

13 Getting to know your monitor

Connections

GW2381 / GW2480 / GW2480T / GW2780 / GW2780T

PC / Notebook

Speakers / Headphone

The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately.

For detailed connection methods, see page 20 - 21.

LINE IN

D-SUB

14 Getting to know your monitor

LINE IN

D-SUB

GL2580HM

PC / Notebook

Speakers / Headphone

PC / Notebook

Speakers / Headphone

GL2480 / GL2580H

15 Getting to know your monitor

D-SUB

LINE IN

GW2280 / GW2283

PC / Notebook

Speakers / Headphone

16 Getting to know your monitor

GL2780

PC / Notebook

Speakers / Headphone

The location and available input and output jacks may vary depending on the purchased model.

17 Getting to know your monitor

How to assemble your monitor hardware (for models without height adjustment stand)

• If the computer is turned on you must turn it off before continuing.

• Do not plug-in or turn-on the power to the monitor until instructed to do so.

• The illustrations in this document are for your reference only and may look different from the appearance of the product.

• The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.

• Avoid finger pressure on the screen surface.

1. Attach the monitor base.

Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a

mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.

Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding.

Gently lay the screen face down on a flat clean padded surface.

Attach the monitor stand to the monitor base as illustrated until it locks in place.

Pay attention to the sharp parts during assembly.

18 How to assemble your monitor hardware (for models without height adjustment stand)

Tighten the thumbscrew on the bottom of the monitor

base as illustrated.

Orient and align the stand arm with the monitor, then push them together until they click and lock into place.

Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.

You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.

If your monitor is an edge-to-edge monitor, it should be handled with care. Adjust the screen angle by placing your hands on the top and on the base of the monitor as illustrated. Excessive force on the display is prohibited.

19 How to assemble your monitor hardware (for models without height adjustment stand)

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