BenQ GW2265 User Manual
GW Series
LCD Monitor
User Manual
Copyright
Copyright © 2013 by BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality,
unstable power supply, signal interference, or poor grounding, and not limited to the above
mentioned external factors. (Applicable for flicker-free models only.)
Power Safety
Please follow these safety instructions for best performance, and long life for your monitor.
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must
be used.
Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
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Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
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Table of Contents
Copyright ......................................................................................................................................2
Getting started .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view.................................................................................................................................................... 7
Back view ..................................................................................................................................................... 7
Input and output ports.............................................................................................................................. 8
How to assemble your monitor hardware ...........................................................................9
How to detach the stand base .............................................................................................................. 13
Using the monitor wall mounting kit (selected models only) ....................................................... 14
Getting the most from your BenQ monitor ...................................................................... 15
How to install the monitor on a new computer .............................................................................. 16
How to upgrade the monitor on an existing computer ................................................................. 17
How to install on Windows 8 system (selected models only) ..................................................... 18
How to install on Windows 7 system ................................................................................................ 19
How to install on Windows Vista systems (selected models only) ............................................. 20
How to adjust your monitor ................................................................................................. 21
The control panel..................................................................................................................................... 21
Basic menu operation ............................................................................................................................. 22
Picture optimization ................................................................................................................................ 24
Customizing the hot keys....................................................................................................................... 24
Adjusting display mode ........................................................................................................................... 24
Choosing an appropriate picture mode for reading ........................................................................ 25
Navigating the main menu ...................................................................................................... 26
Display menu ............................................................................................................................................. 27
Picture menu ............................................................................................................................................. 29
Picture Advanced menu ......................................................................................................................... 31
Audio menu ............................................................................................................................................... 34
System menu ............................................................................................................................................. 35
Troubleshooting ....................................................................................................................... 38
Frequently asked questions (FAQ) ...................................................................................................... 38
Need more help?...................................................................................................................................... 39
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Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
5 Getting started
Video Cable: D-Sub
Video Cable: DVI-D
(Optional accessory)
Video Cable: HDMI
(Optional accessory, sold separately)
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. For cables that are not supplied with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
6 Getting started
Getting to know your monitor
45
1
2
3
Front view
Back view
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
1. Control buttons
2. Power button
3. Release button
4. Input and output ports (vary by
model, see Input and output
ports on page 8)
5. Kensington lock slot
7 Getting to know your monitor
Input and output ports
123456
123 5 6
156
Available input and output ports may vary depending on your purchased model. Check the
Specification document on the provided CD for details.
Models with HDMI inputs 1. AC power input jack
2. Audio Line In
3. Headphone jack
Models with dual inputs and speakers
Models with dual inputs
4. HDMI socket
5. DVI-D socket
6. D-Sub socket
8 Getting to know your monitor
How to assemble your monitor hardware
• If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. Available input and output jacks may vary depending on
the purchased model.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
Attach the monitor stand to the monitor base as
illustrated until it locks in place.
If the screen size is 27 inches, follow the illustration on the
right to attach the monitor stand and the base. Tighten the
thumbscrew on the bottom of the monitor base as
illustrated.
Orient and align the stand arm with the monitor, then
push them together until they click and lock into place.
9 How to assemble your monitor hardware
Gently attempt to pull them back apart to check that
-5
O
~ +20
O
Either
Or
they have properly engaged.
Carefully lift the monitor, turn it over and place it
upright on its stand on a flat even surface.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
2. Connect the PC video cable
Do not use both DVI-D cable and D-Sub cable on the same
PC. The only case in which both cables can be used is if they
are connected to two different PCs with appropriate video
systems.
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
-5
O
~ +20
O
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
10 How to assemble your monitor hardware
To Connect the HDMI Cable
Or
Connect the plug of the HDMI cable to the HDMI port
on the monitor. Connect the other end of the cable to
the HDMI port of a digital output device.
If there is more than one video transmission method
available to you, you might want to take the picture quality
of each video cable into consideration before making the
connection.
- Better quality: HDMI / DVI-D
- Good quality: D-Sub
The video cables included in your package and the socket
illustrations on the right may vary depending on the product
supplied for your region.
3. Connect the audio cable (for models with
speakers).
Connect the audio cable between the socket on the
rear of the monitor (Line In) and your computer audio
outlet.
You may connect headphones to the headphone jack
found next to the Line In jack of the monitor.
4. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
on the rear of the monitor. Do not connect the
other end to a power outlet just yet.
11 How to assemble your monitor hardware
5. Connect-to and turn-on the power.
Plug the other end of the power cord into a power
outlet and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on
the monitor.
Turn on the computer too, and follow the instructions
in Getting the most from your BenQ monitor on page
15 to install the monitor software.
To extend the service life of the product, we recommend
that you use your computer's power management function.
12 How to assemble your monitor hardware
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