Benq GV1 User Manual

Digital Projector

User Manual

Portable Entertainment Series | GV1

V 2.01

Copyright and disclaimer

Copyright

Copyright © 2020 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

All other logos, products, or company names mentioned in this manual may be the registered trademarks or copyrights of their respective companies, and are used for informational purposes only.

Android™ is a trademark of Google LLC.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BenQ Corporation is under license.

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

macOS® is a trademark of Apple Inc., registered in the U.S. and other countries.

USB-C™ is a trademark of the USB Implementers Forum.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit http://www.benq.com for the latest version of this manual.

Warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.

Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.

Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ’s written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 40°C, altitude lower than 2000 meters, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.

For other information, please visit www.BenQ.com.

Statement regarding hyperlinks and third-party websites

BenQ is not responsible for the content of the websites or of similar resources, which are maintained and controlled by third parties, that may be linked from this product. Providing links to those websites or to similar resources does not mean that BenQ makes any warranty or representation to their content by expression or by implication.

Any third party content or service preinstalled in this product is provided “as is”. BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties. BenQ does not warrant or guarantee that the content or services provided by third parties are accurate, effective, most up-to-date, legal, or complete. Under no circumstances shall BenQ be liable for the content or services provided by third parties including their negligence.

Services provided by third parties may be terminated temporarily or permanently. BenQ does not warrant or guarantee that any content or services provided by third parties are in good condition at any time, and is not liable for the termination of the said content and services.

In addition, BenQ is not involved in any transactions you conduct in the websites or similar resources maintained by third parties.

You should contact the content or service providers for any questions, concerns, or disputes.

Table of contents

Copyright and disclaimer ...........................................................................................................................................................................2

Copyright................................................................................................................................................................................................................... 2

Disclaimer.................................................................................................................................................................................................................. 2

Warranty.................................................................................................................................................................................................................... 2

Statement regarding hyperlinks and third-party websites .............................................................................................................................. 3

Package contents .......................................................................................................................................................................................11

Standard accessories ............................................................................................................................................................................................. 11

Introduction ................................................................................................................................................................................................13

Projector features.................................................................................................................................................................................................. 13

Projector exterior view ...................................................................................................................................................................................... 15

Front and left side view ......................................................................................................................................................................................................................... 15

Rear and right side view ....................................................................................................................................................................................................................... 16

Bottom view............................................................................................................................................................................................................................................ 17

Controls and functions ......................................................................................................................................................................................... 18

Control panel...........................................................................................................................................................................................................................................18

LED Indicators ....................................................................................................................................................................................................... 19

Remote control...................................................................................................................................................................................................... 21

Activating the remote control battery.............................................................................................................................................................................................. 22

Replacing the remote control battery............................................................................................................................................................................................... 23

Remote control effective range .......................................................................................................................................................................................................... 24

BenQ Smart Control (remote control app) ............................................................................................................................................. 25

Installing the BenQ Smart Control app on your smartphone ................................................................................................................................................ 25

Using the BenQ Smart Control app..............................................................................................................................................................................................26

Installation ................................................................................................................................................................................................... 29

Choosing a location .............................................................................................................................................................................................. 29

Obtaining a preferred projected image size ................................................................................................................................................... 31

Projection dimensions ............................................................................................................................................................................................................................31

Operations ................................................................................................................................................................................................. 33

Attaching the plug head........................................................................................................................................................................................ 33

Removing the plug head....................................................................................................................................................................................... 33

Charging the battery............................................................................................................................................................................................. 34

Starting up the projector .................................................................................................................................................................................... 35

Shutting down the projector ............................................................................................................................................................................. 39

Adjusting the projected image .......................................................................................................................................................................... 40

Adjusting the projection angle..............................................................................................................................................................................................................40

Fine-tuning the image clarity ............................................................................................................................................................................................................... 41

Correcting keystone ...............................................................................................................................................................................................................................42

BenQ Launcher ..................................................................................................................................................................................... 43

The BenQ Launcher home page......................................................................................................................................................................................................43

Navigating the BenQ Launcher home page...................................................................................................................................................................................44

Using the app shortcuts ....................................................................................................................................................................................................................... 45

Using the BenQ Launcher Settings menus............................................................................................................................................................................... 46

Inputting text ............................................................................................................................................................................................................................................46

Connections ............................................................................................................................................................................................... 48

Wireless Connections ......................................................................................................................................................................................... 50

Connecting the projector to a Wi-Fi network.................................................................................................................................................................................50

Wireless Projection for iOS & macOS®............................................................................................................................................................................................52

Wireless Projection for Android™ ................................................................................................................................................................................................... 55

Wireless Projection for PC ................................................................................................................................................................................................................. 57

Wi-Fi Hotspot .......................................................................................................................................................................................................59

Wired Connections............................................................................................................................................................................................... 63

Connecting a USB-C™ device with DisplayPort............................................................................................................................................................................. 63

Connecting a USB-C™ flash drive..................................................................................................................................................................................................... 66

Media Player ............................................................................................................................................................................................................................................ 67

Bluetooth Connections ....................................................................................................................................................................................... 75

Pairing/Connecting to a Bluetooth speaker or headphones ......................................................................................................................................................... 75

Using the Projector as a Bluetooth speaker..................................................................................................................................................................................... 77

Navigating the Settings menu ...............................................................................................................................................................79

About the Settings menu...................................................................................................................................................................................79

Using the Settings menu.................................................................................................................................................................................... 80

Picture ..................................................................................................................................................................................................................................................... 81

Sounds .................................................................................................................................................................................................................................................... 83

Wi-Fi......................................................................................................................................................................................................................................................... 84

Bluetooth ...............................................................................................................................................................................................................................................85

Hotspot ................................................................................................................................................................................................................................................... 86

Preference............................................................................................................................................................................................................................................. 88

About ......................................................................................................................................................................................................................................................89

Other settings menus .......................................................................................................................................................................................... 90

Recent Apps.......................................................................................................................................................................................................................................... 90

Screen Settings ................................................................................................................................................................................................................................. 91

All Apps.................................................................................................................................................................................................................................................. 92

System Update ................................................................................................................................................................................................. 93

Maintenance ................................................................................................................................................................................................95

Care of the projector........................................................................................................................................................................................... 95

Cleaning the lens......................................................................................................................................................................................................................................95

Storing the projector..............................................................................................................................................................................................................................95

Transporting the projector ...................................................................................................................................................................................................................96

Extending LED life ...................................................................................................................................................................................................................................96

Troubleshooting ......................................................................................................................................................................................... 98

Specifications ............................................................................................................................................................................................ 101

Projector specifications ...................................................................................................................................................................................................................... 101

Dimensions............................................................................................................................................................................................................................................ 103

Timing chart.......................................................................................................................................................................................................................................... 104

Supported file formats......................................................................................................................................................................................................................... 105

2/25/2020

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this user manual before you operate your projector. Keep this manual in a safe place for future reference.

2. Always place the projector on a level, horizontal surface during

operation.

- Do not place the projector on an unstable cart, stand, or table as

it may fall and be damaged.

- Do not place inflammables near the projector.

- Do not use if tilted at an angle of more than 10 degrees left to

right, nor at angle of more than 15 degrees front to back.

3. Do not store the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage.

4. Do not place the projector in any of the following environments:

- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.

- Locations where temperatures may become excessively high, such as the inside of a car with all windows closed.

- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector’s lifespan and darken the screen.

- Locations near fire alarms.

- Locations with an ambient temperature above 40°C/104°F.

- Locations where the altitudes are higher than 2000 m (6562 feet).

5. Do not block the vents holes while the projector is on (even in standby mode).

8. Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired.

- Do not cover the projector with any item.

- Do not place the projector on a blanket, bedding or any other soft surface.

6. In areas where the mains power supply voltage may fluctuate by ±10 volts, it is recommended that you connect the projector through a power stabilizer, surge protector or uninterruptible power supply (UPS) as appropriate to your situation.

7. Do not step on the projector or place any objects upon it.

9. Do not look straight into the projector lens during operation. It may harm your sight.

10. Do not operate the projector lamp beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause a lamp to break on rare occasions.

11. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

12. This projector is capable of displaying inverted images for ceiling installation.

13. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

Moisture condensation

Never operate the projector immediately after moving it from a cold location to a hot location. When the projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts. To prevent the projector from possible damage, do not use the projector for at least 2 hours when there is a sudden change in temperature.

Avoid volatile liquids

Do not use volatile liquids, such as insecticide or certain types of cleaner, near the projector. Do not have rubber or plastic products touching the projector for a long time. They will leave marks on the finish. If cleaning with a chemically treated cloth, be sure to follow the cleaning product’s safety instructions.

Disposal

This product contains the following materials which are harmful to human bodies and environment.

Please keep the original packing for possible future shipment. If you need to pack your projector after use, adjust the projection lens to an appropriate position, put the lens cushion around the lens, and fit the lens cushion and projector cushion together to prevent damage during transportation.

14. When you think service or repair is required, take the projector only to a suitably qualified technician.

• Lead, which is contained in solder.

• Mercury, which is used in the lamp.

To dispose of the product or used lamps, consult your local environment authorities for regulations.

The illustrations and the images shown in this document are for your reference. The actual content may vary by the product supplied for your region.

Package contents

GV1 Projector

USB-C™ Cable

Remote Control

(with One CR2032 Battery)

Adapter (ICP30-120-2000)

Adapter Plug Head (US/JP)

Adapter Plug Head (EU)

Carefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase.

Standard accessories

• Lamp life results will vary depending on environmental conditions and usage. Actual product’s features and specifications are subject to change without notice.

Adapter Plug Head (UK)

Adapter Plug Head (CHINA)

Adapter Plug Head (AUS)

Carry Bag

Digital Projector

Quick Start Guide

Portable Entertainment Series | GV1

Projecteur numérique

Guide de démarrage rapide

Gamme de divertissement portable | GV1

Quick Start Guide

Regulatory Statement

Warranty Card

HDMI to USB-C™ Adapter

• Some of the accessories may vary from region to region.

• The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

• For AC/DC adapter, the socket-outlet shall be installed near the equipment and shall be easily accessible.

• Use original accessories to ensure compatibility.

Introduction

Projector features

• Instant Wireless Projection

Release your hands and eyes to enjoy binge-watching on a big screen. If you have access to internet connection, you can cast the screen from a mobile device through GV1 instantly. With GV1, you can just sit back, relax and enjoy some well-earned downtime.

• Bluetooth® Speaker Mode

Entertaining friends and family in style is easy with the GV1. With Bluetooth 4.0 intelligent connection, you can set GV1 as a speaker, and play music from mobile device through it. Bluetooth 4.0 lets you waste less battery power because, unless critical data is being shared, the connection is solid and secure. You can connect to your devices without draining the battery.

• Media playback from USB-C™ DisplayPort

GV1 supports laptop or mobile phone projection by USB-C™ DisplayPort interface. Once GV1 is plugged into the USB-C™ DisplayPort via the USB-C™ Gen 3.1 cable, you can extend the screen for business meetings or entertainment projection.

• Multimedia entertainment at your finger tips

With a built-in USB reader, streaming content like movies, music and videos in a few seconds has never been simpler. You can share memorable photos or videos and everyone can enjoy them without huddling around a small screen.

• Convenient Android-based BenQ Launcher

The projector operates through the Android-based BenQ Launcher which is complemented by a WLAN connection that allows you to project/broadcast media via embedded or downloaded streaming apps.

• 15-Degree Adjustable Tilt for Flexible Installation

To satisfy diverse projection scenarios, GV1 introduces a considerate15-degree adjustable tilt to avoid troublesome obstacles and ensure a perfect big screen projection.

•Auto Keystone

GV1 offers an automatic vertical keystone adjustment function which adjusts the projected image accordingly. With 15-Degree Adjustable Tilt, you can stream content without installation hassles.

• High Portability

The GV1 is handy and portable, making it useful for business trips and leisure activities.

• Advanced LED light source

The projector features a long lasting LED lightbulb that provides a longer lifespan than traditional bulbs.

•Low Heat

Unlike other projectors, GV1 emits lower temperature, making it safe enough for inquisitive children to touch without hurting their hands.

Projector exterior view

2 3

Front and left side view

1. Control panel (See Control panel on page 18 for details.)

2. Projection lens

3. Front IR sensor

4. Focus ring

Rear and right side view

6 7

See Connections on page 48 for connection details.

5. Speaker grill

Inside the speaker grill is the rear speaker.

6. USB-C™ port

Used to connect devices with DisplayPort functionality to project video from the device or flash drives to project/broadcast media stored on the card.

7. DC-IN power jack

Please only use the supplied power adapter to avoid possible dangers such as electric shock and fire.

Bottom view

8. Tripod screwhole

Used to attach a tripod plate to mount the projector onto a tripod.

Controls and functions

Control panel

1. Switch mode key/LED indicator

• Toggles the Bluetooth speaker on and off.

• Acts as an LED indicator for Bluetooth and errors. See LED Indicators on page

19 for more details.

2. Vol um e d own key

Decreases the projector volumes.

3. Power key/LED indicator

• Turns the projector on and off. See Starting up the projector on page 35 for more details.

• Acts as an LED indicator for the battery. See LED Indicators on page 19 for more details.

4. Vol um e u p key

Increases the projector volume.

LED Indicators

The power and switch mode keys feature LEDs that help indicate the status and possible operating errors for the projector. Refer to the table below for definitions of various LED behaviors.

Power Key Switch Mode Key

Scenario Status

LED Behavior Schema LED Behavior Schema

Battery capacity < 20% Red - breathing N/A

Battery capacity = 20 - 60% Yellow - breathing N/A

Charging with Adapter

Battery capacity > 60% Green - breathing N/A

Battery capacity = 100% Green - solid N/A

Battery capacity < 20% Red - flashing N/A

Battery Mode

Bluetooth Speaker Mode

System Update

Battery capacity = 20 - 60% Yellow - solid N/A

Battery capacity > 60% Green - solid N/A

Ready to pair / Pairing

Depends on power status

Pairing successful Blue - solid

System update in progress Green - flashing Blue - flashing

System update has failed Red - solid Red - solid

System update is successful; system is restarting

Green - solid Blue - solid

Blue - flashing

Scenario Status

LED error Yellow - solid Red - flashing

Fan error Red - solid Red - flashing

Power Key Switch Mode Key

LED Behavior Schema LED Behavior Schema

Error*

Optical engine temperature error

Battery temperature error N/A Red - flashing

Driver board error Red - flashing Red - flashing

*If there are any errors, turn the projector off.

N/A Red - solid

Remote control

7 8

1 2

3 4 5

1. Power

Turns the projector off and on after initial startup.

After initially starting up the projector using the keypad button, the remote control power button can be used to turn the projector off or on for subsequent power ups.

See Starting up the projector on page 35 for more details.

2. Arrow keys ( Left, Right, Up, Down)

Used as directional arrows to select the desired menu items and to make adjustments.

3. Menu

Launches the BenQ Launcher settings menu.

4. Home

Press this key to enter the BenQ Launcher home menu.

This key is only active when the projector is under BenQ Launcher mode.

5. Volume Down

Decreases the projector volume.

6. Cursor

Long pressing this key to enable the mouse cursor.

7. OK

Used to confirm the selection on the BenQ Launcher menu.

8. Back

Used to return to the previous layer.

9. Volume Up

Increases the projector volume.

Activating the remote control battery

Before you can begin to use the remote control, you must first remove the clear plastic battery sticker between the battery and the contact on the remote control.

1. Use a flat-tipped instrument to rotate the battery cover counter-clockwise to the unlocked position.

2. Remove the battery cover from the remote control.

3. Pull and remove the plastic battery sticker.

4. Place the battery cover back onto the remote control and rotate it clockwise to the locked position.

Avoid leaving the remote control and battery in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.

Replacing the remote control battery

1. Use a flat-tipped instrument to rotate the battery cover counter-clockwise to the unlocked position.

2. Remove the battery cover from the remote control.

3. Carefully dislodge the used battery from underneath the retention coil and slide it out from the remote control.

4. Slide the new battery into its position underneath the retention coil.

5. Place the battery cover back onto the remote control and rotate it clockwise to the locked position.

• Avoid leaving the remote control and battery in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.

• Replace only with the same or equivalent type recommended by the battery manufacturer.

• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for your region.

• Never throw the battery into a fire. There may be danger of an explosion.

Remote control effective range

The projector’s IR remote control sensor is located at the front of the projector with a range of 8 metres (~26 feet) at an angle of 30-degrees (left and right) and 20-degrees (up and down). The remote control can be used either by pointing it at the front of the projector or by reflecting the IR signal off of a wall.

Make sure that there are no obstacles between the remote control and the IR sensor on the projector.

BenQ Smart Control (remote control app)

The settings menu also features a link to install the BenQ Smart Control app, which lets you transform your smartphone into a remote control to control the projector via buttons and/or touch gestures.

Installing the BenQ Smart Control app on your smartphone

To install the BenQ Smart Control app on your smartphone:

1. Make sure your smartphone is connected to the Internet.

2. Select BenQ Smart Control in the Settings menu of the BenQ Launcher home screen and then press OK.

3. Scan the QR code shown on the projector with your smartphone, this will open a download link on your smartphone.

4. Download and install the BenQ Smart Control on to your smartphone.

For some smartphones you may first need to allow your smartphones to install apps using downloaded installation files from your smartphones settings menu.

Using the BenQ Smart Control app

To begin using the BenQ Smart Control app:

1. Choose one of the following options:

• Connect your smartphone to the same wireless network as your projector.

• Enable wireless hotspot for your projector and then connect your smartphone to the projector’s wireless hotspot. For instructions on how to enable wireless hotspot for your projector see Hotspot on page 86.

You must be connected to either the same wireless network as the projector or the projector’s wireless hotspot for BenQ Smart Control to work correctly.

2. Open the BenQ Smart Control app on your smartphone.

3. Select the projector from the BenQ Smart Control device list.

The default name for the projector is "BenQ GV1-xxxx" where the final four digits are the last four digits of its MAC Address.

4. Choose one of the following methods to use BenQ Smart Control:

•Tap DPad to use the pre-configured buttons in the app to control your projector.

•Tap Mouse to use touch gestures on your smartphone to control the cursor on the projector similar to a mouse.

Installation

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:

• Size and position of your screen

• Electrical outlet location

• Location and distance between the projector and the rest of your equipment

• Location and distance between the projector and the wireless access point, or if using a LAN cable, the internet hub

You can install your projector in the following ways.

1. Front Table:

Select this location with the projector placed near the floor in front of the screen.

This is the most common way to position the projector for quick setup and portability.

Turn on the projector and select the following settings:

Settings > Installation > Projector Installation > Front Table

2. Front Ceiling:

Select this location with the projector elevated near the ceiling in front of the screen.

Turn on the projector and select the following settings:

Settings > Installation > Projector Installation > Front Ceiling

The projector does not feature ceiling mount components/equipment so when choosing to use a front ceiling location you must place it on an elevated location of your choice.

3. Rear Table:

Select this location with the projector placed near the floor behind the screen.

Turn on the projector and select the following settings:

Settings > Installation > Projector Installation > Rear Table

A special rear projection screen is required.

4. Rear Ceiling:

Select this location with the projector elevated from the ceiling behind the screen.

Turn on the projector and select the following settings:

Settings > Installation > Projector Installation > Rear Ceiling

A special rear projection screen is required.

The projector does not feature ceiling mount components/equipment so when choosing to use a rear ceiling location you must place it on an elevated location of your choice.

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