Benq GK100 User Manual

Digital Projector

User Manual

Portable Series | GK100

V 1.02

Copyright and disclaimer

Copyright

Copyright © 2021 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

All other logos, products, or company names mentioned in this manual may be the registered trademarks or copyrights of their respective companies, and are used for informational purposes only.

Android™ is a trademark of Google LLC.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BenQ Corporation is under license.

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

macOS® is a trademark of Apple Inc., registered in the U.S. and other countries.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit http://www.benq.com for the latest version of this manual.

Warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.

Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.

Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ’s written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 40°C, altitude lower than 2000 meters, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.

For other information, please visit www.BenQ.com.

Statement regarding hyperlinks and third-party websites

BenQ is not responsible for the content of the websites or of similar resources, which are maintained and controlled by third parties, that may be linked from this product. Providing links to those websites or to similar resources does not mean that BenQ makes any warranty or representation to their content by expression or by implication.

Any third party content or service preinstalled in this product is provided “as is”. BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties. BenQ does not warrant or guarantee that the content or services provided by third parties are accurate, effective, most up-to-date, legal, or complete. Under no circumstances shall BenQ be liable for the content or services provided by third parties including their negligence.

Services provided by third parties may be terminated temporarily or permanently. BenQ does not warrant or guarantee that any content or services provided by third parties are in good condition at any time, and is not liable for the termination of the said content and services.

In addition, BenQ is not involved in any transactions you conduct in the websites or similar resources maintained by third parties.

You should contact the content or service providers for any questions, concerns, or disputes.

Product support

This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit the website for the latest version of this document and other product information. Available files vary by model.

1. Make sure your computer is connected to the Internet.

2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country.

3. Search for your model’s user manual and related document.

Servicing

• If misuse or other accident occurs, contact qualified service personnel for servicing.

• Contact your place of purchase or visit the local website from Support.BenQ.com for more support.

Table of contents

Copyright and disclaimer ...........................................................................................................................................................................2

Copyright....................................................................................................................................................................................................................2

Disclaimer...................................................................................................................................................................................................................2

Warranty ....................................................................................................................................................................................................................2

Statement regarding hyperlinks and third-party websites...............................................................................................................................3

Product support ...........................................................................................................................................................................................4

Servicing......................................................................................................................................................................................................................4

Package contents ....................................................................................................................................................................................... 12

Standard accessories............................................................................................................................................................................................. 12

Introduction ............................................................................................................................................................................................... 14

Projector exterior view ....................................................................................................................................................................................... 14

Front, top, and right side view..............................................................................................................................................................................................................14

Rear view................................................................................................................................................................................................................................................. 15

Ports ...........................................................................................................................................................................................................................................................16

LED indicators ...................................................................................................................................................................................................... 18

Remote control...................................................................................................................................................................................................... 20

Installing/Replacing the remote control batteries.......................................................................................................................................................................... 22

Remote control effective range.......................................................................................................................................................................................................... 23

Installation ................................................................................................................................................................................................... 24

Choosing a location............................................................................................................................................................................................... 24

Obtaining a preferred projected image size..................................................................................................................................................... 24

Projection dimensions............................................................................................................................................................................................................................24

Operations ..................................................................................................................................................................................................26

Installing the wireless dongle...............................................................................................................................................................................26

Starting up the projector .................................................................................................................................................................................... 28

Shutting down the projector .............................................................................................................................................................................. 30

Adjusting the projected image ........................................................................................................................................................................... 31

Adjusting the projection angle ............................................................................................................................................................................................................. 31

Fine-tuning the image clarity................................................................................................................................................................................................................ 32

Vertical Adjustment (Keystoning) ...................................................................................................................................................................................................... 33

Side Projection.........................................................................................................................................................................................................................................33

BenQ Launcher ......................................................................................................................................................................................34

The BenQ Launcher home screen ................................................................................................................................................................................................. 34

Navigating the BenQ Launcher home screen .............................................................................................................................................................................. 35

Inputting text........................................................................................................................................................................................................................................... 36

Connections ................................................................................................................................................................................................37

Wireless Connections ......................................................................................................................................................................................... 39

Connecting the projector to a wireless network............................................................................................................................................................................ 39

Watching streaming content on your projector ............................................................................................................................................................................. 40

Wireless Projection for iOS & macOS®.......................................................................................................................................................................................... 41

Wireless Projection for Android™ or PCs..................................................................................................................................................................................... 42

Wired Connections...............................................................................................................................................................................................44

Connecting a device with HDMI or USB-C with DisplayPort...................................................................................................................................................... 44

Connecting a flash drive ........................................................................................................................................................................................................................ 45

Local MM Media Player ...................................................................................................................................................................................................................... 46

Bluetooth Connections ....................................................................................................................................................................................... 47

Pairing/Connecting to a Bluetooth speaker or headphones..........................................................................................................................................................47

Using the Projector as a Bluetooth speaker ................................................................................................................................................................................... 49

Navigating the Settings menu .............................................................................................................................................................. 51

About the Settings menu .................................................................................................................................................................................. 51

Using the Settings menu.................................................................................................................................................................................... 52

Wireless................................................................................................................................................................................................................................................. 53

Wired LAN.......................................................................................................................................................................................................................................... 54

Sound........................................................................................................................................................................................................................................................54

Bluetooth.............................................................................................................................................................................................................................................. 55

Bluetooth Speaker Mode.............................................................................................................................................................................................................. 56

All Apps ...................................................................................................................................................................................................................................................56

About...................................................................................................................................................................................................................................................... 57

Picture.................................................................................................................................................................................................................................................... 58

Display Adjustment ...........................................................................................................................................................................................................................58

3D ............................................................................................................................................................................................................................................................. 59

HDR...........................................................................................................................................................................................................................................................59

More Settings...................................................................................................................................................................................................................................... 60

Light ..........................................................................................................................................................................................................................................................60

Home Screen...................................................................................................................................................................................................................................... 61

System Preference.............................................................................................................................................................................................................................61

Keyboard .................................................................................................................................................................................................................................................61

Installation............................................................................................................................................................................................................................................ 62

Start On/Off ..........................................................................................................................................................................................................................................62

Update .................................................................................................................................................................................................................. 63

Maintenance ............................................................................................................................................................................................... 64

Care of the projector........................................................................................................................................................................................... 64

Cleaning the lens......................................................................................................................................................................................................................................64

Storing the projector..............................................................................................................................................................................................................................64

Transporting the projector ...................................................................................................................................................................................................................65

Extending LED life...................................................................................................................................................................................................................................65

Troubleshooting .........................................................................................................................................................................................66

Specifications ...............................................................................................................................................................................................69

Projector specifications ........................................................................................................................................................................................................................ 69

Dimensions .............................................................................................................................................................................................................................................. 71

Timing chart............................................................................................................................................................................................................................................. 72

Supported file formats .......................................................................................................................................................................................................................... 76

Channel settings for routers................................................................................................................................................................................................................ 77

6/24/2021

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this user manual before you operate your projector. Keep this manual in a safe place for future reference.

2. Always place the projector on a level, horizontal surface during

operation.

- Do not place the projector on an unstable cart, stand, or table as

it may fall and be damaged.

- Do not place inflammables near the projector.

- Do not use if tilted at an angle of more than 10 degrees left to

right, nor at angle of more than 15 degrees front to back.

3. Do not store the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage.

4. Do not place the projector in any of the following environments:

- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.

- Locations where temperatures may become excessively high, such as the inside of a car with all windows closed.

- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector’s lifespan and darken the screen.

- Locations near fire alarms.

- Locations with an ambient temperature above 40°C/104°F.

- Locations where the altitudes are higher than 2000 m (6562 feet).

5. Do not block the vents holes while the projector is on (even in power-saving mode).

8. Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired.

- Do not cover the projector with any item.

- Do not place the projector on a blanket, bedding or any other soft surface.

6. In areas where the mains power supply voltage may fluctuate by ±10 volts, it is recommended that you connect the projector through a power stabilizer, surge protector or uninterruptible power supply (UPS) as appropriate to your situation.

7. Do not step on the projector or place any objects upon it.

9. Do not look straight into the projector lens during operation. It may harm your sight.

10. Do not operate the projector LED beyond the rated LED life. Excessive operation of LEDs beyond the rated life could cause LEDs to break on rare occasions.

11. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

12. This projector is capable of displaying inverted images for ceiling installation.

13. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

Moisture condensation

Never operate the projector immediately after moving it from a cold location to a hot location. When the projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts. To prevent the projector from possible damage, do not use the projector for at least 2 hours when there is a sudden change in temperature.

Avoid volatile liquids

Do not use volatile liquids, such as insecticide or certain types of cleaner, near the projector. Do not have rubber or plastic products touching the projector for a long time. They will leave marks on the finish. If cleaning with a chemically treated cloth, be sure to follow the cleaning product’s safety instructions.

Disposal

This product contains the following materials which are harmful to human bodies and environment.

Please keep the original packing for possible future shipment. If you need to pack your projector after use, adjust the projection lens to an appropriate position, put the lens cushion around the lens, and fit the lens cushion and projector cushion together to prevent damage during transportation.

14. When you think service or repair is required, take the projector only to a suitably qualified technician.

• Lead, which is contained in solder.

To dispose of the product, consult your local environment authorities for regulations.

The illustrations and the images shown in this document are for your reference. The actual content may vary by the product supplied for your region.

Package contents

GK100 Projector

Wireless Dongle (WDR02U)

Remote Control

(with Two AA Batteries)

Adapter

Power Cord

Quick Start Guide

Carefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase.

Standard accessories

• LED life results will vary depending on environmental conditions and usage. Actual product’s features and specifications are subject to change without notice.

Warranty Card

(varies by region)

Regulatory Statement

• Some of the accessories may vary from region to region.

• The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

• For AC/DC adapter, the socket-outlet shall be installed near the equipment and shall be easily accessible.

• Use original accessories to ensure compatibility.

• Power cord plug type may change based on regional requirements.

Introduction

1 2 3

Projector exterior view

Front, top, and right side view

1. Bluetooth button and LED

Activates Bluetooth speaker mode. See Using the Projector as a Bluetooth

speaker on page 49 for more details. See LED indicators on page 18 for details on

the LED behavior.

2. Base light button

Turns on the light for the projector’s base.

3. Power button and LED

Turns the projector on and off. See Starting up the projector on page 28 for more details. See LED indicators on page 18 for details on the LED behavior.

4. Projection lens

5. Front IR sensor and auto focus camera

6. Adjustable base

Rear view

10 10

See Connections on page 37 for connection details.

7. IO cover (See Ports on page 16 for details.)

Flip open from the recess on the left side (indicated on the cover by an arrow) to access the input/output ports.

8. Rear vent

9. Rear IR sensor

10. Speakers

11. Power adapter port

Please only use the supplied power adapter to avoid possible dangers such as electric shock and fire.

Ports

4 72 3 5 61

1. Wireless dongle port

Insert the provided USB wireless dongle to enable wireless and Bluetooth connections. See Installing the wireless dongle on page 26 for details.

The projector only supports wireless and/or Bluetooth connections when the wireless dongle is installed into this slot.

2. LAN port

Used to connect a router for Internet access.

3. HDMI 1 port (Version 2.0b) featuring ARC

Used to connect video sources that support the HDMI interface or speakers that support Audio Return Channel (ARC) to broadcast audio.

4. HDMI 2 port (Version 2.0b)

Used to connect video sources that support the HDMI interface.

5. USB 2.0 port

Used to connect a USB-A storage device to project/broadcast media stored on the device. You may also connect a wireless keyboard/mouse via this USB port.

6. USB 3.0 port

Used to connect a USB-A storage device to project/broadcast media stored on the device. You may also connect a wireless keyboard/mouse via this USB port.

7. SPDIF port

Used to connect speakers or amplifiers to broadcast audio.

8. 3.5” audio output jack

4 72 3 5 61

Used to connect headphones, speakers, and other equipment to broadcast audio.

9. USB-C port

Used to connect devices with DisplayPort functionality to project video from the device.

LED indicators

There is a blue/white power LED (1) and a white Bluetooth LED (2) at the top of the projector.

Refer to the table below for definitions of various LED behaviors.

Scenario Status

Power L ED Bluetooth LED

LED Behavior

Projector Mode

Bluetooth Speaker Mode

Standby mode (When powered off) Solid blue

Powering on

Solid white

Powered on and projecting

Powering off Solid blue

Pairing mode

Connected

Broadcasting Audio

Solid blue

Off

Flashing white

Solid white

Scenario Status

LED Behavior

Power L ED Bluetooth LED

Android error

TI temperature error

Fan 1 error

Projector Error

Fan 2 error

System temperature error

System error

*Restart the projector if it does not respond to any commands.

Flashing red, green, pause, and then repeat

Flashing green, blue, pause, and then repeat

Flashing blue, red, pause, and then repeat

Off

Flashing blue, green, pause, and then repeat

Flashing green, blue, pause, blue, and then repeat

Flashing green, red, pause, red, and then repeat

Remote control

3 4 5

1. Power

Turns the projector off and on.

2. Arrow keys ( Left, Right, Up, Down)

Used as navigation buttons to select the desired menu items and to make adjustments.

3. Back

Returns to the previous menu.

4. Mute

Mutes the projector’s audio.

5. Vo l u me Up

Increases the projector volume.

6. Volume Down

Decreases the projector volume.

7. Focus

Short press this key to start auto focus; long press to manually focus the projector.

8. Source

Launches the source menu.

9. OK

Used to confirm selections in BenQ Launcher.

10. Home

3 4 5

Returns to the BenQ Launcher home menu.

11. Menu

Launches an app’s menu (only if the app supports this function).

12. Settings

Launches the projector’s settings menu.

13. App Hotkey

Long press this key to set which App to be launched when pressing the hotkey. After the setup is completed, short press this key in the future to automatically launch the designated App.

Installing/Replacing the remote control batteries

Before you can begin to use the remote control, you must install the supplied batteries into the remote control.

1. Flip open the battery cover from the latch on the right side.

2. Insert the batteries in the orientation shown below.

3. Place the battery cover back onto the remote control.

Avoid leaving the remote control and battery in an excessively hot or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.

Remote control effective range

The projector has an IR remote control sensors located at the front and rear of the projector with a range of 8 meters (~26 feet) at an angle of 30-degrees. The remote control can be used either by pointing it directly at the IR sensor or by reflecting the IR signal off of a wall/screen.

Make sure that there are no obstacles between the remote control and the IR sensor on the projector.

Installation

Screen Size Screen

Center of lens

Projection Distance

Vertical Offset

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:

• Size and position of your screen

• Electrical outlet location

• Location and distance between the projector and the rest of your equipment

• Location and distance between the projector and the wireless access point, or if using a LAN cable, the internet hub

Obtaining a preferred projected image size

The projected image size is determined by the distance from the projector lens to the screen, and the video format. The data in the table below is based on a normal projection method and not the result of adjusting the projection angle (1-8 degrees).

Projection dimensions

Use the illustration and tables below to help you determine the projection distance.

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