Benq FP731-D User Manual

FP731-D

LCD Color Monitor

17.0" (43.2 cm) LCD Panel Size

User’s Manual

Welcome

i

Copyright

Copyright © 2004 by BENQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of BENQ Corporation.

ii

Disclaimer

BENQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose. Further, BENQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BENQ Corporation to notify any person of such revision or changes.

Please follow these safety instructions for best performance, and long life for your monitor

iii

Power Safety

• The AC plug isolates this equipment from the AC supply.

• The power supply cord serves as a power disconnect device for pluggable equipment. The socket

outlet should be installed near the equipment and be easily accessible.

• This product should be operated from the type of power indicated on the marked label. If you are

not sure of the type of power available, consult your dealer or local power company.

iv

Care And Cleaning

• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD

monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.

• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked

or covered. Your monitor should never be placed near or over a radiator or heat source, or in a
built-in installation unless proper ventilation is provided.

• Never push objects or spill liquid of any kind into this product.

v

Servicing

• Do not attempt to service this product yourself, as opening or removing covers may expose you to

dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as
dropping or mishandling occurs, contact qualified service personnel for servicing.

2 Copyright

i

Table of Conten t s

Getting started ......................................................................................................................5

Getting to know your Monitor ............................................................................................6

Front View ...................................................................................................................6

Back View (1) ...............................................................................................................6

Back View (2): Locations of plugs & sockets ..............................................................7

How to install your monitor hardware ............................................................................... 8

Detach the base .................................................. 10

How to install your monitor’s software ............................................................................11

Choosing the best picture resolution .................................................................................38

How to choose the right Refresh Rate ............................................................................... 40

How to set the Picture Optimization ................................................................................ 43

How to adjust your Monitor .............................................................................................. 44

A Look at the Control Panel .....................................................................................44

Hot Key Mode ...........................................................................................................44

Main Menu Mode ......................................................................................................45

Troubleshooting .................................................................................................................53

Frequently Asked Questions (FAQ) .........................................................................53

Need More Help? .......................................................................................................54

Supported operating modes ............................................................................................... 55

Specifications ......................................................................................................................56

Table of Contents 3

Table of Contents4

1

Getting started

When unpacking please check you have the following items. If they are missing or are damaged,
please immediately contact the dealer at which you purchased the goods.

BenQ LCD Monitor

Quick Start Guide

CD-ROM Disk

Power Cord

Signal Cable: D-Sub

Signal Cable: DVI-D (Optional)

5 Getting started

2

Getting to know your Monitor

Front View

Back View (1)

6 Getting to know your Monitor

Back View (2): Locations of plugs & sockets

DVI-D connector

Power AC input jack

Video signal input jack

7 Getting to know your Monitor

3

How to install your monitor hardware

Make sure that the computer and monitor’s power are both turned off. Please follow these five
steps to install your LCD monitor.

1. Pull the base all the way back. Do not insert your
fingers into the seam between base and monitor
while installing the display.

2. Place the monitor into the base plate until it locks
into place. There will be a clicking sound.

3. Connect the power cord to your monitor.

8 How to install your monitor hardware

4. Connect the signal cable to your monitor.

5. Open the soft cover on the back of your monitor
and connect the DVI-D cable (optional) to your
monitor.

6. Connect the other end of the signal cable to the
signal connector of your computer.

7. Connect the other end of the DVI-D cable
(optional) to the signal connector of your
computer.

9 How to install your monitor hardware

8. Connect power cord to an AC power socket.

Detach the base

9. Pull the clip back and detach the base plate.

10 How to install your monitor hardware

4

How to install your monitor’s software

You need to set up the correct monitor driver to suit your operating system.

To set up Windows 95, start on this page.

Windows 98, turn to page 15.

Windows 2000, turn to page 20.

Windows ME, turn to page 27.

Windows XP, turn to page 33.

Windows 95. The first time you start Windows with a new monitor, the system will detect it and
automatically install the driver for plug and play displays. To install the current driver from CD,
proceed as follows:

1. Insert “BenQ LCD Monitor” CD-ROM into your CD-ROM Driver.

2. Click “Start” then “Settings”.

11 How to install your monitor’s software

3. Double click the “Display” icon in the Control Panel.

4. From the “Display properties” window, select the “Settings” tab. Click the “Advanced...” button in
the bottom right corner.

12 How to install your monitor’s software

5. Select the “Monitor” tab. Click the “Change” button in the top right corner.

13 How to install your monitor’s software

6. Now click the “Have Disk” button in the bottom right corner. Another window appears. Select the
“Browse” button.

7. Insert the supplied CD into your computer. Select the CD-drive from the drop-down menu.

8. In the field above the drive selection, change to the “Drivers” folder. The current driver files are
located there. Press “OK” and the window closes.

14 How to install your monitor’s software

9. By pressing “OK” again in the next window you will be given a list of compatible devices. Select
“FP731-D” from the list and press “OK” again.

10. Now you are back to “Advanced Display Properties”. Close this window by clicking “OK” and
confirm the following messages with “Ye s ”. Click “OK” and “Ye s ” again. The installation is now
completed. You can close “Display Properties”.

Windows 98. To manually install or update the driver, perform the following steps:

15 How to install your monitor’s software

1. Open the control panel and double-click “Display” icon.

2. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced...” button in
the bottom right corner.

16 How to install your monitor’s software

3. Select the “Monitor” tab. Click the “Change” button in the top right corner.

4. The “Update Device Driver Wizard” opens. Confirm by clicking “Next”.

17 How to install your monitor’s software

5. Select “Display a list of all drivers in a specific location, so you can select the driver you want.” and
press “Next”.

6. Now click the “Have Disk” button in the bottom right corner. Another window appears. Select the
“Browse” button.

18 How to install your monitor’s software

7. Insert the supplied CD into your computer. Select the CD-drive from the drop-down menu.

8. By pressing “OK” again in the next window you will be given a list of compatible devices. Select
“FP731-D” from the list and press “Next” again.

19 How to install your monitor’s software

9. An “Insert Disk” dialogue box appears. Click “OK”, and then click “Skip File”.

10. Close “Update Device Driver Wizard” by clicking “Finish” to complete the installation.

Windows 2000. The first time you start Windows with a new monitor, the system will detect it and
automatically start the “Add New Hardware Wizard”. Carry out the instructions beginning at
step 4.

1. Insert “BenQ LCD Monitor” CD-ROM into your CD-ROM Driver.

20 How to install your monitor’s software

2. Click “Start” then “Settings”.

3. Open the Control Panel and double click on the “Display” icon.

21 How to install your monitor’s software

4. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced Properties”
button in the bottom right corner.

22 How to install your monitor’s software

5. Select “Monitor” then click “Properties”.

23 How to install your monitor’s software

6. Select “Driver” tab then click “Update Driver”.

7. The “Upgrade Device Driver Wizard” will pop up. Then click “Next”.

24 How to install your monitor’s software

8. Select “Display a list of the known drivers for this device so that I can choose a specific driver”
then click “Next”.

9. In the next window, click “Have Disk”, then “Install From Disk” window will pop up. Click
“Browse”, the “Located File” will pop up.

25 How to install your monitor’s software

10. Scroll down and select your CD ROM Driver, then click “Next” .

26 How to install your monitor’s software

11. In the list of folders within the CD-ROM, select “Drivers” folder then click “Open” twice, then
click “OK”. Select your LCD Mode (FP731-D) from the list in the next window then click “Next”
twice.

12. The new drivers are now installed on your computer.

Windows ME. To manually install or update the driver, perform the following steps:

1. Click “Start”, “Settings”, “ Control Panel” and then double-click “Display”.

2. In the Display Properties window, click the “Settings” tab and click “Advanced...”.

27 How to install your monitor’s software

3. Click the “Monitor” tab and then click “Change”.

4. “Update Device Driver Wizard” dialogue box appears. Choose “Specify the location of the driver
(Advanced)” and then click “Next”.

28 How to install your monitor’s software

5. Choose “Display a list of all the drivers in a specific location, so you can select the driver you
want” and click “Next”.

6. Choose “Monitor” from the list and then click “Next”.

29 How to install your monitor’s software

7. Choose “Display a list of all the drivers in a specific location, so you can select the driver you
want.”.

8. Click “Have disk” and then click “Browse...”.

30 How to install your monitor’s software

9. Insert “BenQ LCD Monitor’s CD” into your CD-ROM and type d:\ (change the driver letter to
match your CD-ROM driver if it is not drive D). Enter “Drivers” folder to select the model from
the list left. Click “OK”.

31 How to install your monitor’s software

10. Click “OK” on the “Install From Disk” window. The dialogue box “Update Device Driver Wizard”
appears. Choose the model from the list, then click “Next”.

11. Click “Next”.

32 How to install your monitor’s software

12. Click “Finish” to complete the installation.

Windows XP.

1. Right click mouse on the desktop and choose “Properties”. Select “Settings” tab and click the
“Advanced” button. A small window will pop up. Select the “Monitor” tab in the new window and
then click “Properties”.

33 How to install your monitor’s software

2. Select “Driver” tab and then click “Update Driver…”

3. The “Hardware Update Wizard” will pop up. Then click “Next”.

34 How to install your monitor’s software

4. Select “Don’t search. I will choose the driver to install” and then click “Next”.

35 How to install your monitor’s software

5. In the next window, click “Have Disk…”, an “Install From Disk” window will pop up. Click
“Browse”. The “Locate File” window will pop up.

36 How to install your monitor’s software

6. Select your driver and then click “Next”.

7. The new drivers are now installed to your computer. Click “Finish” to exit installation.

37 How to install your monitor’s software

5

Choosing the best picture resolution

Due to the nature of LC display technology, the picture resolution is always fixed. The best picture
possible for your FP731-D is achieved with a resolution of 1280x1024. This is called “Native
Resolution” or maximal resolution - that is, the clearest picture. Lower resolutions are displayed
on a full screen through an interpolation circuit. However flaws do occur with the interpolated
resolution. So if you want to have all the advantages of LCD technology you must use the native
resolution. If you are using Windows 95/98/2000/ME or XP you can change the picture resolution
as follows:

1. Double-click the “Display” icon in the Control Panel.

2. From the “Display Properties” window, select the “Settings” tab. You can alter the resolution by
using the slider on the right-hand side.

38 Choosing the best picture resolution

3. Select a resolution of 1280x1024. Then click “Apply”.

4. In the subsequent windows, press “OK” and “Ye s ”

5. You can now close “Display Properties”.

39 Choosing the best picture resolution

6

How to choose the right Refresh Rate

You don’t have to choose the highest possible refresh rate on an LCD display, because it is not
technically possible for an LCD display to flicker. The best results are obtained by using the factory
modes already set in your computer. There is a table with the factory modes in this user’s guide.
Youc an choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1280x1024. In
Windows 95/98/2000/ME/XP you can change the refresh rate as follows:

1. Double click the “Display” icon in the Control Panel.

40 How to choose the right Refresh Rate

2. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced...” button in
the bottom right corner.

41 How to choose the right Refresh Rate

3. Select the “Adapter” tab. The refresh rate selection field is located in the center at the bottom of the
window.

4. Choose a refresh rate from the table with the factory modes, which can be found in the user’s
guide, and select this in the settings field.

5. In the subsequent windows press “Change”, “OK” and “Ye s ”.

6. You can now close “Display Properties”.

42 How to choose the right Refresh Rate

7

How to set the Picture Optimization

The easiest way to obtain an optimal display is to use the
control panel and the monitor will adjust automatically.

If you are still not satisfied with the result, you can still adjust the image manually.

1. Run the test program auto.exe from CD-ROM; this is the best way to observe possible changes.
You can also use any other image, such as the desktop of your operating system. However, we rec­ommend that you use auto.exe. As you run auto.exe, a test pattern emerges.

2. Press “Enter” on control panel to access OSD.

3. If there is vertical noise observed, press
Then press W or X key to select “Pixel Clock” and also press “Enter” key again. Now, press W or

W or X key to select “Geometry” and press “Enter” key.

ikey

function. Press the “

ikey

” on the

X key to adjust the monitor untill the noise disappears.

4. If there is horizontal noise observed, press
key. Then press W or X key to select “Phase” and also press “Enter” key again. Now, press W or

W or X key to select “Geometry” and press “Enter”

X to adjust the monitor untill the noise disappears.

To make sure the “
the “

iKey

” does not work properly and the “NON PRESET MODE” message is on the OSD, it
means you are not using one of the supported modes. Please set your computer to use one of the
supported modes. You will find a list of supported modes in this manual.

iKey

” function performs well, you have to use one of the supported modes. If

43 How to set the Picture Optimization

8

How to adjust your Monitor

A Look at the Control Panel

There are 6 keys for user’s control including “
swith. The following descriptions are the introduction of these keys & switch.

1. “Power”: Turn the power on or off.

2. “

iKey

” : Adjust vertical position, phase, horizontal position and pixel clock automatically.

3. “Exit” key: Back to previous menu or exit OSD.

4. “Enter” key: Activate OSD, enter sub menu, select items, confirm selection and hot key for OSD
Lock.

5. W (Left) key: For Left/Decrease adjustment. Left key is the hot key for Contrast.

X (Right) key: For Right/Increase adjustment. Right key is the hot key for Brightness.

6.

iKey

”, “Exit”, “Enter”, “<” and “>” key and a power

Hot Key Mode

Brightness and Contrast hot keys

Press X to enter Brightness menu, press W or

X key to adjust the degree of brightness and

press “Exit” to exit OSD.

Press W to enter Contrast menu, press W or

X key to adjust the degree of Contrast and

press “Exit” to exit OSD.

44 How to adjust your Monitor

Input Selection hot key

Press "Exit" to enter the Input Select menu.
Choose D-sub or DVI input source by

pressing W or X key and save your choice
with "Enter".

Main Menu Mode

Control Functions Available in Main Menu

Main Menu

Luminance sub menu

Press W or X key to adjust the degree of
Brightness, press “Exit” to return to the
previous menu.

45 How to adjust your Monitor

Press W or X key to adjust the degree of
Contrast, press “Exit” to return to the previous

menu.

46 How to adjust your Monitor

Geometry sub menu

Press W or X key to adjust the Horizontal
Position, press “Exit” to return to previous
menu.

Press W or X key to adjust the Vertical
Position, press “Exit” key to return to previous
menu.

W or X key to adjust the value of the

Press
Pixel Clock, press “Exit” to return to previous
menu.

Press

W or X key to adjust the degree of

Phase, press “Exit” to return to previous
menu.

47 How to adjust your Monitor

Color sub menu

User Preset:

User may set the color balance of Red, Green and
Blue.

48 How to adjust your Monitor

OSD sub menu

Press W or X key to adjust the Horizontal
Position of the OSD, press “Exit” to return to
previous menu.

Press W or X key to adjust the Vertical
Position of the OSD, press “Exit” to return to
previous menu.

Press W or X key to adjust the display time of
the OSD, press “Exit” to return to previous

menu.

49 How to adjust your Monitor

Languages Sub menu

50 How to adjust your Monitor

Recall sub menu

Press W or X key to confirm Color Recall,
press “Enter” to recall color settings, or press

“Exit” to return to previous menu.

Press W or X key to confirm Recall All, press
“Enter” key to recall position and color
settings, or press “Exit” key to return to
previous menu.

51 How to adjust your Monitor

Miscellaneous sub menu

Input Select:
Press W or X key to choose an input source.

Sharpness:
Press W or X key to adjust the degree of

Sharpness.

Display Information.

52 How to adjust your Monitor

9

Troubleshooting

Frequently Asked Questions (FAQ)

The image is blurred:

Read the Installation/Application section, and then select the correct resolution,
refresh rate and make adjustments based on these instructions.

How do you use a VGA extension cable?

Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
working through the instructions in the Installation/Adjustment section It is normal for blurring
to occur due to conduction losses in extension cables. You can minimize these losses by using an
extension cable with better conduction quality or with a built-in booster.

Does the blurring only occur at resolutions lower than the native (maximum)
resolution?

Read the Installation/Adjustment section. Select the native resolution.

Pixel errors can be seen:

One of several pixels are permanently black, one or more pixels are permanently
white, one or more pixels are permanently red, green, blue or another color.

Read the Pixel error rates section.

The image has a faulty coloration:

It has a yellow, blue or pink appearance.

On the monitor, press “Enter” key and press W or X key to move to the “Recall” icon and press
“Enter” key to enter “Recall” sub menu. Press W or X key to select “Color Recall” and select “Yes”

in “Color Recall” sub menu, then press “Enter” key to recall to factory settings. If the image is still
not correct and the OSD also has faulty coloration, this means one of the three primary colors is
missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off,
please contact your dealer to get necessary support.

No image can be seen:

Is the prompt on the display illuminated in green?

If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
of the supported mode. Please read “Supported operating modes” section.

Is the prompt on the display illuminated in orange?

If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

53 Troubleshooting

The image is distorted, flashes or flickers:

Read the Installation//section and then select the correct resolution, refresh rate
and make adjustments based on these instructions.

The image is displaced in one direction:

Read the Installation//section and then select the correct resolution, refresh rate
and make adjustments based on these instructions.

Need More Help?

If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: [e-mail]

54 Troubleshooting

10

Supported operating modes

Incoming display mode (Input timing)

Resolution Horizontal

Frequency (KHz)

640x350 31.47(P) 70.08(N) 25.17 DOS
720x400 31.47(N) 70.08(P) 28.32 DOS
640x480 31.47(N) 60.00(N) 25.18 DOS
640x480 37.86(N) 72.80(N) 31.50 VESA
640x480 37.50(N) 75.00(N) 31.50 VESA
800x600 35.16(P) 56.25(P) 36.00 VESA
800x600 37.88(P) 60.32(P) 40.00 VESA
800x600 48.08(P) 72.19(P) 50.00 VESA
800x600 46.87(P) 75.00(P) 49.50 VESA
1024x768 48.36(N) 60.00(N) 65.00 VESA
1024x768 56.48(N) 70.10(N) 75.00 VESA
1024x768 60.02(P) 75.00(P) 78.75 VESA
1152x864 67.50(P) 75.00(P) 108.00 VESA
1152x870 68.68(N) 75.06(N) 100.00 Macintosh
1152x900 61.80(N) 66.00(N) 94.50 SUN 66
1152x900 71.81(N) 76.14(N) 108.00 SUN

Vertical
Frequency (Hz)

Pixel
Frequency (MHz)

Comment

1280x1024 64.00(P) 60.00(P) 108.00 VESA
1280x1024 75.83(N) 71.53(N) 128.00 IBMI
1280x1024 80.00(P) 75.00(P) 135.00 VESA
1280x1024 81.18(N) 76.16(N) 135.09 SPARC2

• Modes not listed in the table may not be supported. For an optimal picture, we recommended you

choose a mode listed in the table above.

• There are 22 available modes that are compatible with Windows.

• Image disruption may occur as a result of signal frequency differences from VGA cards which do

not correspond with the usual standard. This is not, however, an error. You may improve this
situation by altering an automatic setting or by manually changing the phase setting and the pixel
frequency from the “Geometry” menu.

• If you switch off the monitor, interference lines can occur on your screen. But do not be concerned

about this, as it is normal.

• To extend the service life of the product, we recommend that you use your computer's power

management function.

55 Supported operating modes

11

Specifications

Model FP731-D

Display type

Viewable diagonal

Native (maximum) resolution

Colors

Contrast / Brightness

Response time

Viewing angle (left/right, up/down)

Line frequency

Image frequency
Image checks

Controls

iScreen functions

17.0" , active, TFT

43.2 cm

1,280X1,024

16.2 million

450:1 / 260 cd/m

25 ms

70/70, 65/65 (CR=10)

80/80, 80/80 (CR=5)

31.47 - 80 kHz Multi- frequency monitor

56.25 - 75.0 Hz modes within these parameters
Digital, Screen OSD Technology, iKey

(automatic image setting)

5 buttons and iKey.

Contrast, brightness, vert. & hor. image position,
phase, pixel clock, color balance, color palette,
choice of language (8 language OSD), OSD
position, status indicator

2

Power Management

Max. power consumption

Power saving mode
Input signal

Synchronisation

Temperature (operating)

Air humidity (operating)
Certifications TCO 99, TÜV/Ergonomics, TÜV/ GS, FCC Class

Operating voltage

Dimensions (W x H x D)

Weight

VESA DPMS, EPA

45 Watt

< 3 Watt
RGB analog 0.7 Vpp/75 Ohm positive

TTL separate signal connection 15-pin mini D-sub
cable

5 °C - 40 °C

20% - 80%

B, ISO 13406-2, VCCI, UL, CB Report, CE,
C-Tick, BSMI, Fimko, GOST

Automatic switched mode power supply,
90-264 V, 47-63 Hz

375 x 370 x 155 mm

4.2 kg

56 Specifications