BenQ warrants this product against any defects in material and workmanship, under normal
usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is
found to be defective within the warranty period, BenQ's only obligation and your exclusive
remedy shall be replacement of any defective parts (labor included). To obtain warranty
service, immediately notify the dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in
accordance with BenQ's written instructions, especially the ambient humidity must be
in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet,
and avoiding to operate the projector in a dusty environment. This warranty gives you specific
legal rights, and you may have other rights which vary from country to country.
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation to
notify any person of such revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are
copyrights of their respective companies or organizations.
2 Warranty and Copyright information
Page 3
Table of Contents
Warranty and Copyright information ...............................................................................2
Important safety instructions .........................................................................................4
Your projector is designed and tested to meet the latest standards for safety of information
technology equipment. However, to ensure safe use of this product, it is important that you
follow the instructions mentioned in this manual and marked on the product.
1. Please read this manual before you operate your projector. Save it for future
reference.
2. Do not look straight at the projector lens during operation. The intense light beam
may damage your eyes.
3. Refer servicing to qualified service personnel.
6. In some countries, the line voltage is NOT
stable. This projector is designed to
operate safely within a mains voltage
between 100 to 240 volts AC, but could
fail if power cuts or surges of ±10 volts
occur. In areas where the mains voltage
may fluctuate or cut out, it is
recommended that you connect your
projector through a power stabilizer,
surge protector or uninterruptible power
supply (UPS).
7. Do not block the projection lens with any
objects when the projector is under
operation as this could cause the objects
to become heated and deformed or even
cause a fire. To temporarily turn off the
lamp, use the blank function.
4. Always open the lens shutter (if any) or
remove the lens cap (if any) when the
projector lamp is on.
5. The lamp becomes extremely hot during
operation. Allow the projector to cool for
approximately 45 minutes prior to
removing the lamp assembly for
replacement.
8. Do not operate lamps beyond the rated
lamp life. Excessive operation of lamps
beyond the rated life could cause them to
break on rare occasions.
4 Important safety instructions
Page 5
9. Never replace the lamp assembly or any
electronic components unless the
projector is unplugged.
10. Do not place this product on an unstable
cart, stand, or table. The product may fall,
sustaining serious damage.
11. Do not attempt to disassemble this
projector. There are dangerous high
voltages inside which may cause death if
you should come into contact with live
parts. The only user serviceable part is the
lamp which has its own removable cover.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified
professional service personnel.
13. Always place the projector on a level,
horizontal surface during operation.
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back. Using the projector when it
is not fully horizontal may cause a malfunction
of, or damage to, the lamp.
14. Do not stand the projector on end
vertically. Doing so may cause the
projector to fall over, causing injury or
resulting in damage to the projector.
15. Do not step on the projector or place any
objects upon it. Besides probable physical
damage to the projector, doing so may
result in accidents and possible injury.
12. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding
or any other soft surface.
- Do not cover this projector with a cloth or any
other item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously
obstructed, overheating inside the
projector may result in a fire.
16. When the projector is under operation,
you may sense some heated air and odor
from its ventilation grill. It is a normal
phenomenon and not a product defect.
5 Important safety instructions
Page 6
17. Do not place liquids near or on the
3000 m
(10000 feet)
0 m
(0 feet)
projector. Liquids spilled into the projector
may cause it to fail. If the projector does
become wet, disconnect it from the power
supply's power outlet and call BenQ to
have the projector serviced.
18. This product is capable of displaying
inverted images for ceiling/wall mount
installation.
20. Do not place this projector in any of the
following environments.
- Space that is poorly ventilated or confined. Allow
at least 50 cm clearance from walls and free flow
of air around the projector.
- Locations where temperatures may become
excessively high, such as the inside of a car with
all windows rolled up.
- Locations where excessive humidity, dust, or
cigarette smoke may contaminate optical
components, shorten the projector's life span and
darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above
40°C / 104°F
- Locations where the altitudes are higher than
3000 m (10000 feet).
19. This apparatus must be earthed.
Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.
Risk Group 2
1. According to the classification of photobiological safety of light sources and light source
systems, this product is Risk Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product.
3. Do not stare at operating light source. May be harmful to the eyes.
4. As with any bright source, do not stare into the direct beam.
6 Important safety instructions
Page 7
Introduction
Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are
missing, please contact your place of purchase.
Standard accessories
Projector
Remote control with
batteries
Warranty card*Power cord
• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed
information.
Optional accessories
1. Spare lamp kit
2. 3D glasses
Replacing the remote control batteries
1. Press and open the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install
two AAA batteries. Make sure that the positive and
negative ends are positioned correctly, as illustrated.
Quick start guide
Wireless dongle
(EZC-5201BS)
3. Replace the battery cover until it clicks into place.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the
kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment
regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time,
remove the batteries to avoid damage to the remote control from possible battery leakage.
7 Introduction
Page 8
Installing the wireless dongle
123
456
See the illustrations below to install the dongle. Make sure that the dongle cover is installed
back correctly after the dongle is plugged. Do not turn the power on with the dongle cover open.
The projector only supports Wi-Fi and/or Bluetooth connections when the wireless dongle (EZC-5201BS)
is installed.
8 Introduction
Page 9
Projector exterior view
1
2
3
4
5
3
17
6
7
8
9
11121314
10
18
17
33
17
1. Focus ring and zoom ring
2. Vent (air exhaust)
3. Adjuster feet
4. Projection lens
5. IR remote sensor
6. External control panel
(See Controls and functions on page 10.)
7. Lamp cover
8. Vent (air inlet)
9. Audio input jacks
Audio output jack
15
16
10. USB Type A port (service only)
11. HDMI input port
12. RGB (PC) signal input jack
13. RS-232 control port
14. USB Type A ports
15. AC power jack
16. USB Type A port (for wireless dongle)
17. Wall mount holes
18. Security bar
9 Introduction
Page 10
Controls and functions
9
7
6
8
5
10
2
1
3
4
• All the key presses described in this
document are available on the remote
control or projector.
• The remote control is without laser pointer
in Japan.
Toggles the projector between standby mode and on.
(See Indicators on page 95.)
Returns to the previous
menu, main settings menu
or exit the app.
When the input source is
NOT BenQ Launcher
Goes back to previous OSD
menu or exits menu
settings.
10 Introduction
Page 11
No.
5.
Arrow keys (, , , )
When the input source is
BenQ Launcher
Moves through the menu
items or toggle through the
available options.
When the input source is
NOT BenQ Launcher
When the On-Screen Display
(OSD) menu is activated,
these keys are used as
directional arrows to select
the desired menu items and
to make adjustments.
Keystone keys (, )
Volume keys /
6.
(SOURCE)
(Not available.)
(Not available.)
Displays the source selection bar.
Displays the keystone
correction page.
Decreases or increase the
projector volume.
7. ECO BLANK, BLANKUsed to hide the screen picture.
Do not block the projection lens from projecting as this could
cause the blocking object to become heated and deformed or
even cause a fire.
8. OKConfirms the selected menu
item.
Confirms the selected
On-Screen Display (OSD)
menu item.
9.
(MENU)
Enters the Settings menu.
Turns on or off the
projector’s On-Screen
Display (OSD) menu.
10.
(HOME)
11. Source selection buttons:
HDMI, PC, LAUNCHER
12.
Returns to the home screen.
(Not available.)
Selects an input source for display.
Toggles projector audio between on and off.
Decreases the projector volume.
Increase the projector volume.
13. Control buttons: F1, F2, F3Customizes buttons, the
default settings allow you to
access Wireless Projection
14. LASEREmits visible laser pointer light for presentation purposes.
15.
(WiFi)
Enters the Internet menu in
Settings.
(Not available.)
16. PICTURESelects an available picture mode.
17.
18.
(Cursor)
(Android menu)
Activates the cursor
function.
Goes to the Settings menu.
If app related settings can
(Not available.)
(Not available.)
be called from within the
app.
19.
(Hotspot)
Enters the Hotspot menu in
Settings.
(Not available.)
11 Introduction
Page 12
No.
A
p
p
r
o
x
.
+
3
0
º
A
p
p
r
o
x
.
+
3
0
º
20.
(Clear memory)
When the input source is
BenQ Launcher
Goes into one key speedup
(one key empty) mode.
When the input source is
NOT BenQ Launcher
(Not available.)
21. BRIGHTNESSAdjusts brightness.
22. CONTRASTAdjusts contrast.
23. LIGHT MODEDisplays the Light Mode menu for selecting a suitable
lamp operating mode.
24. AUTO(Not available.)Automatically determines
the best picture timings for
the displayed image when
PC signal (analog RGB) is
selected.
Operating the LASER pointer
The Laser Pointer is a presentation aid for professionals. It emits red colored light
when you press it. The laser beam is visible. It is necessary to press and hold
LASER for continuous output.
The laser pointer is not a toy. Parents should be mindful of the dangers of laser
energy and keep this remote control out of the reach of children.
Do not look into the laser light window or shine the laser light beam on yourself or others. See the warning
messages on the back of the remote control prior to using it.
Remote control effective range
The remote control must be held at an angle within 30 degrees perpendicular to the projector's
IR remote control sensor(s) to function correctly. The distance between the remote control and
the sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the
projector that might obstruct the infra-red beam.
• Operating the projector from the front• Operating the projector from the top
12 Introduction
Page 13
Positioning your projector
Choosing a location
Before choosing an installation location for your projector, take the following factors into
consideration:
• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways.
1. Front Table
Select this location with the projector placed
on the table in front of the screen. This is the
most common way to position the projector
for quick setup and portability.
3. Front Ceiling
Select this location with the projector
suspended upside-down in front of the screen.
Purchase the BenQ Projector Ceiling/Wall
Mount Kit from your dealer to mount your
projector.
2. Rear Table
Select this location with the projector placed
on the table behind the screen. Note that a
special rear projection screen is required.
4. Rear Ceiling
Select this location with the projector
suspended upside-down from behind the
screen. Note that a special rear projection
screen and the BenQ Projector Ceiling/Wall
Mount Kit are required for this installation
location.
After turning on the projector, go to Advanced Menu - Settings > Projector Installation >
Projector Installation and press / to select a setting.
13 Positioning your projector
Page 14
Obtaining a preferred projected image size
H
W
Projection distance
Center of lens
Screen
16:10 Screen diagonal
Offset
The distance from the projector lens to the screen, the zoom setting (if available), and the video
format each factors in the projected image size.
Projection dimensions
• The screen aspect ratio is 16:10 and the projected picture is in a 16:10 aspect ratio
Screen sizeProjection distance (mm)
Inchmm(max. zoom)(min. zoom)
601524808 1292 1163 1279 1396 0
701778942 1508 1357 1493 1628 0
8020321077 1723 1551 1706 1861 0
9022861212 1939 1745 1919 2094 0
10025401346 2154 1939 2132 2326 0
11027941481 2369 2132 2346 2559 0
12030481615 2585 2326 2559 2791 0
13033021750 2800 2520 2772 3024 0
14035561885 3015 2714 2985 3257 0
15038102019 3231 2908 3199 3489 0
16040642154 3446 3102 3412 3722 0
17043182289 3662 3295 3625 3955 0
18045722423 3877 3489 3838 4187 0
19048262558 4092 3683 4052 4420 0
20050802692 4308 3877 4265 4652 0
H (mm)W (mm)
Min distance
Average
Max distance
Offset (mm)Diagonal
For example, if you are using a 120-inch screen, the recommended projection distance is 2559
mm.
If your measured projection distance is 3200 mm, the closest match in the "Projection distance
(mm)" column is 3199 mm. Looking across this row shows that a 150'' (about 3.8 m) screen is
required.
14 Positioning your projector
All measurements are approximate and may vary from the actual sizes.
BenQ recommends that if you intend to permanently install the projector, you should physically test the
projection size and distance using the actual projector in situ before you permanently install it, so as to
make allowance for this projector's optical characteristics. This will help you determine the exact mounting
position so that it best suits your installation location.
Page 15
Mounting the projector
Ceiling/Wall mount screw: M4
(Max L = 25 mm; Min L = 20 mm)
Unit: mm
If you intend to mount your projector, we strongly recommend that you use a proper fitting
BenQ projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may
fall down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• BenQ recommends that you also purchase a separate Kensington lock compatible security
cable and attach it securely to both the Kensington lock slot on the projector and the base of
the mounting bracket. This will perform the secondary role of restraining the projector should
its attachment to the mounting bracket become loose.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause
it to fall and result in injury.
• Take necessary procedures to prevent the projector from falling off such as during an
earthquake.
• The warranty doesn’t cover any product damage caused by mounting the projector with a
non-BenQ brand projector mounting kit.
• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater
is used, the temperature around the ceiling/wall may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque
exceeding the recommended range may cause damage to the projector and subsequently
falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the
projector.
Ceiling/Wall mount installation diagram
=
113.5460
40.27
65.89
65.89
15 Positioning your projector
Page 16
Adjusting the projected image
Adjusting the projection angle
If the projector is not placed on a flat surface or
the screen and the projector are not
perpendicular to each other, the projected
image becomes trapezoidal. You can screw the
adjuster feet to fine-tune the horizontal angle.
To retract the feet, screw the adjuster feet in a
reverse direction.
Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your
eyes.
Auto-adjusting the image
In some cases, you may need to optimize the picture quality. To do this, press AUTO. Within 3
seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency
and Clock to provide the best picture quality.
The current source information will be displayed in the corner of the screen for 3 seconds.
This function is only available when PC signal (analog RGB) is selected.
Fine-tuning the image size and clarity
Adjust the projected image to the size that you
need using the zoom ring.
Sharpen the image by rotating the focus ring.
Correcting keystone
Keystoning refers to the situation where the projected image becomes a trapezoid due to
angled projection.
To correct this, besides adjusting the height of the projector, if you want the projector to
automatically correct image keystoning, be sure the Auto Vertical Keystone function in the Advanced Menu - Display menu is On.
1. Do one of the following steps to display the keystone correction page.
• Press / on the projector or remote control.
• Go to Advanced Menu - Display > 2D Keystone and press OK.
16 Positioning your projector
Page 17
2. After the 2D Keystone correction page displays. To correct keystoning at the top of the
Press .Press .
Press .Press .
Corner Fit
Press for 2 seconds to reset
Exit
image, use . To correct keystoning at the bottom of the image, use . To correct
keystoning at the right side of the image, use . To correct keystoning at the left side of
the image, use .
Adjusting Corner Fit
You can manually adjust four corners of the image by setting the horizontal and vertical values.
1. Go to Advanced menu - Display > Corner Fit and press OK.
2. Press /// to select one corner and press OK.
3. Press / to adjust vertical values.
4. Press / to adjust horizontal values.
17 Positioning your projector
Page 18
Connection
4132
1
5
6
Laptop or desktop computer
Audio cable
HDMI cable
VGA cable
Component Video to VGA
(D-Sub) adapter cable
USB flash drive
Wireless dongle
1
23456
Speakers
Wireless Connection
A/V device
Laptop or desktop computer
Tablet PC
Smartphone
Bluetooth speakers
Wireless AP
Keyboard/Mouse
When connecting a signal source to the projector, be sure to:
1. Turn all equipment off before making any connections.
2. Use the correct signal cables for each source.
3. Ensure the cables are firmly inserted.
• In the connections above, some cables may not be included with the projector (see Shipping contents on
page 7). They are commercially available from electronics stores.
• The connection illustrations are for reference only. The rear connecting jacks available on the projector
vary with each projector model.
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key
combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the
labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key
combination.
• If the selected video image is not displayed after the projector is turned on and the correct video source
has been selected, check that the video source device is turned on and operating correctly. Also check
that the signal cables have been connected correctly.
18 Connection
Page 19
You need only connect the projector to a video source device using just one of the connecting
methods, however each provides a different level of video quality.
TerminalPicture quality
HDMI
Component Video (through RGB input)
Best
Better
Connecting audio
The projector has built-in mono speaker(s) which are designed to provide basic audio
functionality accompanying data presentations for business purposes only. They are not
designed for, nor intended for stereo audio reproduction use as might be expected in home
theater or home cinema applications. Any stereo audio input (if provided), is mixed into a
common mono audio output through the projector speaker(s).
The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.
• The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.
• If the selected video image is not displayed after the projector is turned on and the correct video source
has been selected, check that the video source device is turned on and operating correctly. Also check
that the signal cables have been connected correctly.
19 Connection
Page 20
Starting up the projector
1. Plug the power cord. Turn on the power outlet switch
(where fitted). The power indicator on the projector
lights orange after power has been applied.
2. Press on the projector or on the remote
control to start the projector. The power indicator
flashes green and stays green when the projector is
on.
The start up procedure takes about 30 seconds. In
the later stage of start up, a startup logo is projected.
(If necessary) Rotate the focus ring to adjust the image clearness.
• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock
and fire.
• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds
before energizing the lamp.
3. If this is the first time you turn on the projector, the setup wizard appears to guide you
through setting up the projector. If you have already done this, skip this process.
• Use the arrow keys (, , , ) to move through the menu items.
• Use OK to confirm the selected menu item.
• Use the back button to return to the previous menu.
• Use the menu button to skip a menu.
The Setup Wizard screenshots are for reference only and may differ from the actual design.
20 Starting up the projector
Page 21
Step 1:
Choosing a Projector Position.
Step 2:
Choosing a Language.
Available languages may vary by the product supplied for your region and may be updated without prior
notice.
Step 3:
Adjusting Keystone.
Step 4:
21 Starting up the projector
Page 22
Configure the Wireless Setting by selecting a wireless network and entering the password.
Step 5:
Specify Time Zone.
Step 6:
Read the Privacy Announcement and press OK to agree with the statement.
If at a future time you want to remove your consent to the privacy agreement, you may do so in the
General > About > Privacy Announcement menu of the BenQ LauncherSettings menu. See About on page
67 for more information.
22 Starting up the projector
Page 23
Once you’ve completed the steps shown above; the projector will ask whether you want to
enable the AMS function.
If you are not prompted to enable AMS function, you are recommended to upgrade the
firmware to optimize the user experience. See Checking for system update on page 33 for
details.
23 Starting up the projector
Page 24
Now you have three ways to work with this projector. Different operations are required
depending on your needs.
ScenariosAvailable functionsOperations
The complete BenQ Launcher functions:
• AMS service (page 26)
Access BenQ Launcher with
AMS account
Access BenQ Launcher
without AMS
service
Traditional
projector
• Wi-Fi connection (page 41)
• Bluetooth connection
(page 50)
• USB storage connection
(page 48)
• Apps (page 53)
• HID connectivity (e.g.,
mouse and keyboard
connection)
All BenQ Launcher functions
except AMS service.
Wired projection only,
without network and HID
connectivities
If you have already successfully registered an
administrator account on the AMS website,
select NEXT in the pop-up window. See
Binding an AMS administrator account to your
projector on page 27, for further instructions.
If you do not yet have an AMS administrator
account, select ACTIVATE LATER in the
pop-up window and press OK. The AMS
service will be disabled on the projector until
you manually enable it via the Settings menu.
See Enabling AMS on page 26 for more
information on manually enabling the AMS
service.
Press the HDMI or PC on the remote control or
(SOURCE) and select HDMI or PC/YPbPr.
For more information on how to register for an AMS administrator account, see Before you get started on
page 25.
24 Starting up the projector
Page 25
Operation (under Launcher source)
Before you get started
One of the key features for this projector is its use of the Account Management System (AMS)
service which allows you to create and manage individual login accounts for the projector. By
using the AMS service you will be able to:
• Customize the projector’s workspace for each login
• Access files stored in cloud storage accounts (such as Google Drive, Dropbox, and others)
directly from the projector
• Manage authorization for each login, including limiting access to various projector functions.
In order to use the AMS service it is highly recommended that you first register for an AMS
administrator account before you begin the initial start-up process for the projector. To register
for an AMS account open the BenQ Service website (https://service-portal.benq.com/login)
using a Chrome or Firefox browser, click the Register BenQ Account link, and proceed with the
registration process.
For a full description of the features of the AMS service, including instructions on how to setup
and manage accounts, refer to the AMS User Manual which you can download at the following
URL: https://www.benq.com/en-us/business/index.html > your Projector Model > Downloads >
User Manual.
The images in this document are for reference only. The user interface may be subject to change without
prior notice.
25 Operation (under Launcher source)
Page 26
The AMS Service
As mentioned previously, the AMS service is a key feature of this projector that allows you to
customize the projector’s workspace, access files stored in cloud storage accounts directly
from the projector, and manage access to various projector functions based on a user’s login.
For a full description of the features of the AMS service, including instructions on how to setup
and manage accounts, refer to the AMS User Manual which you can download at the following
URL: https://www.benq.com/en-us/business/index.html > your Projector Model > Downloads >
User Manual.
Enabling AMS
If the AMS service was not enabled in the setup wizard procedure during your initial startup, you
will have to manually enable AMS. To manually enable AMS:
1. Ensure that you have already created an AMS administrator account. See Before you get
started on page 25 for more information on registering for an AMS administrator account.
2. Choose one of the following methods:
• Select the AMS profile icon on the BenQ Launcher home screen and press OK.
• Select the Settings menu button on the BenQ Launcher home screen, and press OK. Then
select AMS Service in the Preference section of the Settings menu and press
OK.
26 Operation (under Launcher source)
Page 27
3. In the AMS Service screen press OK so that the AMS Service switch is set to On.
Once the AMS function is enabled on your projector, you must bind your AMS administrator
account to the projector before you can utilize the AMS service.
Binding an AMS administrator account to your projector
Once you have enabled the AMS function, the next step is to bind an AMS administrator
account to your projector so as to designate a specific administrator for your projector (i.e. to
ensure that only one administrator is authorized to manage the projector).
Before binding an administrator account to your projector, you must first ensure that the following
conditions are met for your projector:
• You have successfully registered for an AMS administrator account. See Before you get started on page
25 for more information on registering for an AMS administrator account.
• Your projector is connected to a wireless network with Internet access. See Connecting the projector to
a wireless network on page 41 for more information on connecting to a wireless network.
• AMS Service is enabled for your projector. See Enabling AMS on page 26 for more information on
enabling AMS Service.
After enabling the AMS function, an Enable AMS Service window will pop-up, use one of the
following ways to bind an administrator account to your projector:
• Scan the QR code shown in the pop-up window with a mobile device connected to the Internet.
Then from the mobile device, enter the account ID/E-mail and password for your AMS
administrator account and select Log in.
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• Select the keyboard icon at the bottom right corner of the pop-up window. Then enter the
Username and Password for your AMS administrator account, select Login and press OK.
• If you do not want to bind an account to the projector select Cancel and press OK.
Once you have submitted your administrator account’s login information, a message will
appear indicating that you have successfully bound your administrator account to the
projector. To double check whether the binding process is successful, you can check the
Device information menu in the AMS service account menu, see The Account Menu on page 30
for more information.
AMS Accounts
Once your AMS administrator account has been successfully bound to the projector, users can
login to an account before they use the projector and depending on the type of account they are
using and the settings configured for the account, they will be able to use customized
interfaces and designated features, as well as access personal cloud storage.
The following is a list of the types of logins available for the projector:
Administrator – This account must be created/registered via the AMS website and includes full
access to the projector’s features and Settings menus.
User – This account must be created by the administrator via the AMS website and is allowed
access to the projector’s features and Settings menus based on default authorizations and
configurations set by the administrator. Users can customize the interface they view on the
projector, such as configuring the app shortcuts or linking to personal cloud accounts, by
logging into the AMS website and adjusting their preferences.
Guest – This is the default setting when no account has been logged into the projector. It
features limited access to the projector’s features and Settings menus.
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Logging in
Before logging in on your projector, you must first ensure that the following conditions are met for your
projector:
• Your projector is connected to a wireless network with Internet access. See Connecting the projector to
a wireless network on page 41 for more information on connecting to a wireless network.
• AMS Service is enabled for your projector. See Enabling AMS on page 26 for more information on
enabling AMS Service.
To log in to the projector using an AMS account, select the AMS Icon on the bottom-left corner
of the BenQ Launcher home screen and press OK.
Use either one of the following methods to complete the login process:
• Enter the Username and Password for your AMS account in the Login window, and then select
Login and press OK.
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• Select Login with QR Code in the Login window and press OK. Scan the QR code that appears
with your mobile device and open the link provided to log in via your mobile device.
• You can select Recent users in the Log in window and press OK to select a Username from a list of a
recently used logins.
• If your projector is not connected to a wireless network with Internet access, only accounts that are
listed in the Available offline accounts list of the administrator’s account menu will be able to login to
AMS. See The Account Menu on page 30, for more information on the account menu.
The Account Menu
When you are logged into the projector using an AMS account, the bottom-left corner of the
BenQ Launcher home screen will identify the account that is currently logged in. Select the icon
for the account name and press OK to open a menu of account related options.
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The account menu features the following options:
ItemDescription
Opens your personal files via the AMS Files pop-up window, where
you can access files stored on the cloud storage account that
Network drive
you’ve linked to your AMS account, the projector’s internal storage,
and/or a USB flash drive connected to the USB-1, USB-2, or USB-3
port. See AMS Files on page 53 for more information of the
features of the AMS Files app.
Allows you to set the amount of idle time before the projector
Personal settings
automatically logs you out. The options include 10 minutes, 20
minutes, 30 minutes, 40 minutes, 50 minutes, and 60 minutes.
Allows you to disable AMS Service.
AMS service
This option is not available for User accounts.
Available offline
accounts
Lists the accounts that are available to login when the projector
does not have access to the Internet.
Lists the information for the administrator account that is bound to
the projector, including an option to UNBIND the account from your
Device information
projector.
The UNBIND option only appears for the administrator.
LOGOUTLogs your account out of the projector.
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Unbinding an administrator account from the projector
In instances when you want to switch an administrator account for the projector, you will have
to first unbind the current administrator account from the projector.
To unbind an administrator account:
1. Log in on the projector using the Username and Password for the current administrator. See
Logging in on page 29 for more information on how to log in on the projector.
2. Enter the account menu. See The Account Menu on page 30 for more information on the
account menu.
3. Select Device information in the account menu and press OK.
4. Select UNBIND and press OK.
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Checking for system update
It is suggested that users regularly update their projector with the latest version of the firmware
to optimize the user experience. The projector uses Over-the-Air (OTA) updates to install the
update file wirelessly.
When a new version is available on the BenQ OTA server, a message will pop up once the
projector is connected to a wireless network. You can find the availability of a new firmware
version from the notification icon on the lower-part of the BenQ Launcher home screen.
Follow the steps below to begin updating the firmware:
1. Select DOWNLOAD to download the update file.
2. Once the download is completed, the projector will restart automatically. Do not turn off or
unplug the projector before the projector is finished updating and BenQ Launcher
reappears on the screen.
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BenQ Launcher
1
3
2
4
6
2
7
8
5
BenQ Launcher is the projector’s operating system that allows you to wirelessly cast your
device’s screen, create video conferences, play files, run apps, as well as adjust projector
settings.
Use the buttons on the projector, the remote control, or connect a USB mouse to the projector’s USB-1, USB-2, or USB-3 ports to navigate BenQ Launcher and operate its functions.
The BenQ Launcher home screen
Upon initial start up or when BenQ Launcher is selected in the input source menu, the projector
will display BenQ Launcher. If the projector is projecting from an input source (e.g. HDMI or
PC), you can return to BenQ Launcher mode by pressing the source button or the
LAUNCHER button on the remote control and then selecting BenQ Launcher in the input source
menu.
When the Auto Source Search function is enabled in the Settings menu of the projector’s OSD menu, the
projector will display the BenQ Launcher home screen by default every time it is powered on. If the Auto Source Search function is disabled, the projector will detect if a signal is available from the input source
that was last used and switch to that input source if it is available, if a signal is not available or the projector
was set to BenQ Launcher during the previous session, the projector will enter the BenQ Launcher home
screen. See Switching input signal on page 75.
Actual screen may vary based on your BenQ Launcher firmware version.
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The BenQ Launcher home screen features eight main components:
No.ComponentDescription
1Status BarIcons that display the date/time, device name, and wireless status.
A menu of quick navigation buttons. See Using the sidebar on page 39
for more information regarding the sidebar buttons.
2Sidebar
The sidebar can only be accessed when using a USB mouse connected to the
USB-1, USB-2, or USB-3 ports.
Shortcuts to the wireless projection, video conferencing, and file
3Main Menu
manager apps. See Using the Main Menu on page 36 for more
information.
A customizable list of shortcuts for installed apps. See Using the App
Shortcuts on page 37 for more information regarding the app
shortcuts.
4App Shortcuts
5Toolbar
6
AMS Service
Menu
No app shortcuts appear on the default home screen. To add app shortcuts to the
home screen, use either the Home Screen Settings sub-menu in the Settings menu
or the AMS website. See Home Screen Settings on page 69 or refer to the AMS User Manual which you can download at the following URL:
https://www.benq.com/en-us/business/index.html >
Downloads > User Manual.
your Projector Model >
Buttons for the input source, all apps, and Settings menu. See Using
the Toolbar on page 38 for more information regarding the toolbar.
Allows you to log into the projector using your AMS Service account.
See The AMS Service on page 26 for more information regarding the
AMS Service.
Indicates when any push notifications from your installed apps are
7Notifications
available. See Notifications on page 40 for more information regarding
notifications.
8Eject
Safely ejects any USB flash drives connected to the USB-1, USB-2,
and/or USB-3 ports.
Navigating the BenQ Launcher home screen
1. From the BenQ Launcher home screen, press /// to select the desired function and
press OK.
2. Follow on-screen instructions for further operations.
Inputting text
Various menus within BenQ Launcher may require that you input text. You may either connect a
keyboard to the USB-1, USB-2, or USB-3 port at the rear of the projector or follow the steps
below:
1. Select the text field where you want to input text.
2. Press OK and a full alphanumeric keyboard will appear on screen.
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3. Press /// to navigate the keyboard, and press OK to select the letter/key/symbol
Main
Menu
you want to enter into the text field.
4. Press the back button at anytime to exit out of the keyboard.
Actual keyboard types may vary based on your language preference setting. See Keyboard on page 71 for
more information.
Using the Main Menu
The Main Menu includes buttons to access the following functions:
• Wireless Projection - Launches BenQ’s InstaShare2 app for wireless projection. Instructions
on projecting from your iOS, Android, or Windows device will appear once the app is launched.
See Wireless Projection via the InstaShare2 app on page 44 for more details on projecting
wirelessly.
• Video Conference - Launches the TeamViewer Meeting app which allows you to create an
online video conference.
• File Manager -Launches the AMS Files app to access files stored in the projector’s cloud
drives linked to the logged in AMS account, USB flash drives connected to the USB-1, USB-2,
or USB-3 port, and/or the projector’s internal storage. See AMS Files on page 53 for more
details.
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Using the App Shortcuts
App
Shortcuts
The App Shortcuts menu is a list of shortcuts for installed apps which can be customized by
the user via either the Home Screen Settings sub-menu in the Settings menu or the AMS
service website for AMS login accounts. See Home Screen Settings on page 69 for details on
customizing the app shortcuts menu via the Home Screen Settings sub-menu, or refer to the
AMS User Manual which you can download at the following URL:
https://www.benq.com/en-us/business/index.html > your Projector Model > Downloads > User
Manual.
• If AMS Service is disabled on the projector, the list of app shortcuts can only be customized via the
Home Screen Settings sub-menu, and the selected shortcuts will appear on the home screen at all
times.
• If AMS Service is enabled on the projector, only the list of app shortcuts that are customized for the AMS
account that is logged in will appear.
To access all the apps installed on the projector, see All Apps on page 66. For details on how to
re-order the shortcuts see Home Screen Settings on page 69.
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Using the Toolbar
Toolbar
The tool bar features buttons to access the input source menu, the all apps menu, and the
Settings menu.
ButtonDescription
Select to open the input source menu.
Select to open the all apps menu. See All Apps on page 66 for more
details on the all apps menu.
Select to open the Settings menu. See About the Settings menu on
page 61 for more information on the Settings menus
The Input Source menu
The input source menu displays the input source options: USB (for storage devices connected
to the USB-1, USB-2, or USB-3 port), HDMI, or VGA. Select the desired input source and press
OK to begin viewing video from that source. See Connection on page 18 for more information
on connecting input sources.
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Using the sidebar
For situations where the projector is out of the reach of the user (for example, when the
projector is mounted on the ceiling) and as a result the buttons on the projector are not
accessible, BenQ Launcher features sidebars on both the left and right side of the screen that
can be called out at anytime using a USB mouse to access a set of virtual buttons. To call out
the sidebar on a screen, click the tabs on the left or right side of the screen.
An HID-protocol device (e.g. a mouse) must be connected to the projector to be able to use the side bar.
The following buttons are included in the sidebar:
IconDescription
Select to return to the BenQ Launcher home screen.
Select to go back to the previous screen.
Select to open the volume control menu.
Select to edit the recently used apps menu.
Select to open the input source menu
At the bottom of the sidebar there will also be up to three shortcuts to the most recently used
apps.
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Notifications
Notifications
The notification button indicates when you have a push notification for one of the apps
installed on the projector.
When the notification button features a red dot, select the button and press OK to view the
message.
In the Notification menu
• Select an app and press OK to view its notification. Press OK again to view the full notification
in the Notification app. See Notification on page 58 for more details.
• Select Popup Message and press OK to turn off push notifications on the home screen.
• Select CLEAR ALL to remove all the notifications in the menu.
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Switching to BenQ Launcher from an input source
When HDMI or PC is selected in the source menu, the projector will exit the BenQ Launcher
interface to project video from the input source (e.g. a Blu-Ray/DVD player, set-top box, or PC).
The projector will remain outside of the BenQ Launcher interface as long as the HDMI or PC
input source is selected or (depending on Auto Source Search settings) until the projector is
powered off and back on again.
As a result, anytime the user wants to wirelessly cast their device’s screen, view media files
stored on a flash drive, or run apps, they must return to the BenQ Launcher interface. To return
to BenQ Launcher use one of the following methods:
• Press the LAUNCHER button on the remote control.
• Press the source button and then select BenQ Launcher in the source menu.
• When the Auto Source Search function is enabled in the Settings menu of the projector’s OSD menu, the
projector will display the BenQ Launcher home screen by default once it is powered on. If the Auto Source Search function is disabled, the projector will detect if a signal is available from the input source
that was last used and switch to that input source if it is available, if a signal is not available or the
projector was set to BenQ Launcher during the previous session, the projector will enter the BenQ Launcher home screen. See Settings on page 87.
• The Auto Source Search function can only be configured when the projector’s input source is set to
HDMI or PC.
Wireless Connections
Connecting the projector to a wireless network
Before you can project wirelessly via the projector, you must first connect the projector to a
wireless network. To connect your projector to a wireless network, or to switch wireless
networks:
If you have already connected the projector to a wireless network during the setup wizard you may skip the
steps in this section.
1. Install the provided wireless dongle into the wireless dongle port (see Installing the wireless
dongle on page 8).
2. Power on the projector (see Starting up the projector on page 20).
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3. On the home screen of the BenQ Launcher interface select the Settings button and press
OK.
4. Select Internet in the General section of the Settings menu and then press OK.
5. Select WiFi Settings and press OK to enable Wi-Fi.
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6. Select the SSID for the wireless AP you want to connect to in the Available Networks field
and press OK.
• To connect to a hidden wireless network select Add Network and enter the SSID, security setting, and
password for the network.
• The list of available wireless networks will be refreshed every 30 seconds. If the desired SSID is not listed
please wait for refreshing to complete.
7. If you chose a secured SSID for the first time, a window appears prompting you to enter the
appropriate password. Use the virtual keypad to enter the password. After you have
entered the password, press OK and the projector will automatically connect.
• The password will be stored in the projector’s memory. In the future, if you select the same SSID again,
you will not be prompted to enter a password unless you delete the SSID from the projector’s memory.
• If the password is typed incorrectly, you can select either re-enter the password or press the back button
to return to the list of SSIDs.
8. Once you have successfully connected to the wireless AP, a wireless connection icon will
appear at the status bar of the BenQ Launcher interface. You can now connect your
devices wirelessly to the projector to cast your device’s screen.
If you prefer to rename your projector, you can do so from the InstaShare2 app’s settings menu.
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Wireless Projection via the InstaShare2 app
Before a mobile device can project wirelessly on the projector, the device must first download
and install the InstaShare2 app from their respective app marketplace.
Once the device has installed the InstaShare2, select Wireless Projection on the home screen
of the BenQ Launcher interface and then press OK.
Before wirelessly projecting on your projector, you must first ensure that your projector is connected to a
wireless network with Internet access. See Connecting the projector to a wireless network on page 41 for
more information on connecting to a wireless network.
The projector will launch the InstaShare2 wireless projection app. Select the type of device you
want to project wirelessly on the InstaShare2 main page and then follow the on-screen
instructions to begin projecting.
The quality of the wireless projection may depend on the quality of the wireless signal along with the
screen mirroring compatibility of the mobile device.
For more information on the InstaShare2 wireless projection app, refer to the InstaShare2 user
guide which you can download at the following URL:
To connect a mobile device to the projector and broadcast your device’s YouTube screen:
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1. Make sure your projector and the mobile device are connected to the same wireless AP. To
connect your projector to a wireless network, see Connecting the projector to a wireless
network on page 41.
2. Launch the YouTube app on your mobile device.
3. On the upper-right corner of your YouTube screen, click the icon.
4. A list of available devices is displayed. Choose to connect to your projector. The YouTube
screen is casting to your projector. Note that options and procedures may vary by app
version or OS version. Follow the on-screen instructions to select your projector to cast.
5. To end the connection / broadcasting, click the icon on the upper-right corner of your
device’s YouTube screen.
Wireless Hotspot
In situations where the projector is out-of-range of a wireless network (for example while on a
camping trip), you can configure the projector to act as a wireless hotspot to create a closed
network for devices to connect directly to the projector via a wireless connection and to project
files from their local storage.
The projector will have no access to the Internet while in wireless hotspot mode.
To create a wireless hotspot:
1. Install the provided wireless dongle into the wireless dongle port (see Installing the wireless
dongle on page 8).
2. Power on the projector (see Starting up the projector on page 20).
3. On the home screen of the BenQ Launcher interface select the Settings button and press
OK.
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4. Select Hotspot and press OK.
5. (Optional) Select Hotspot Name and/or Hotspot Password and press OK to change the
name and/or password of the wireless hotspot.
You can only change the Hotspot Name and Hotspot Password when Hotspot is disabled.
6. Select Hotspot and press OK to enable wireless hotspot.
The projector will have no access to the Internet while in wireless hotspot mode.
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7. Once wireless hotspot is enabled, use the name shown in the Hotspot Name field as the
SSID to connect to from your mobile device’s wireless menu and use the password entered
in the Hotspot Password field as the connection password.
8. If the wireless hotspot can not be found by your device, select Normal (2.4G) under the
Internet Quality heading.
After the wireless hotspot is set up, follow the corresponding connection instructions
described in the previous section to connect to the projector directly and cast your device’s
screen.
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External Storage Connections
Connecting a flash drive
Connect a USB-A flash drive to the USB-1, USB-2, or USB-3 port at the rear of the projector to
play files stored on the flash drive.
• If you want to play media from a flash drive while the projector is set to the HDMI or PC input source, you
must first return to the BenQ Launcher interface by pressing the source button
button on the remote control and then selecting BenQ Launcher.
• Though each USB port on the projector supports connecting a flash drive the suggested devices to
connect for each port is as follows:
USB-1: Webcam
USB-2: USB hub-keyboard / mouse
USB-3: Bluetooth speaker or USB flash drive
• There is a maximum total power consumption limit for the three USB ports. The system will
automatically cut off power supply to the USB ports once the power consumption is over 15W. If this
happens, remove a device from any of the USB ports to resume power supply. There is no specific port
order to be followed.
To play files stored on a flash drive:
1. Connect the USB-A flash drive to the USB-1, USB-2, or USB-3 port at the rear of the
projector.
or the LAUNCHER
2. Choose one of the following options:
• Press the source button on the projector or remote control.
• Select the source button on the BenQ Launcher home screen and press OK.
3. Select USB in the Source menu and press OK.
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4. The AMS Files app will launch. Select the flash drive where the media file you want to play
is located in the Local Device list and press OK.
5. Navigate to the folder where the media file you want to play is located and press OK.
6. Select the media file you want to play and press OK.
7. The media file will open in the media player app.
To remove a USB flash drive properly, click from the bottom-right corner of the BenQ Launcher home
screen and select the flash drive from the list. Follow the on-screen instructions to remove.
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Bluetooth Connections
When BenQ Launcher is selected as the input source, the projector is able to connect to a
Bluetooth-enabled speaker or headphones to output audio directly for greater sound,
particularly in outdoor settings.
• The projector is only able to output audio via Bluetooth when BenQ Launcher is selected as the input
source, to output audio to Bluetooth speakers or headphones. For other input sources (HDMI or PC),
connect the Bluetooth speakers or headphones directly to the input source device itself.
• The Bluetooth connection does not support any data transfer as the projector only allows Bluetooth
connections for audio output.
• You may not use the projector to broadcast audio from a Bluetooth-enabled mobile device.
Pairing/Connecting to a Bluetooth speaker or headphones
Pairing is the process by which your projector creates a connection to a Bluetooth speaker or
headphones for the first time. Once both devices have been successfully paired each device
will have the corresponding device’s pairing information stored internally and both will be able
to connect automatically when they are within an ~5 meter range of each other and Bluetooth
is enabled on the projector.
To pair your projector to a Bluetooth speaker or headphones:
1. Install the provided wireless dongle into the wireless dongle port (see Installing the wireless
dongle on page 8).
2. Power on the projector (see Starting up the projector on page 20).
3. On the home screen of the BenQ Launcher interface select the Settings button and press
OK.
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4. Select Bluetooth and press OK.
5. Select Bluetooth and press OK to enable Bluetooth.
6. Activate Bluetooth-pairing mode on the speaker or headphones.
7. Select the speaker or headphones from the Available Devices in the Bluetooth setting
menu and press OK.
8. When the projector and speaker or headphones have successfully connected, the device
listing in the Bluetooth setting menu will be labeled Connected. You can now output the
audio from the projector to the speaker or headphone.
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Once you have successfully paired your projector with the Bluetooth speaker, pairing
information will be stored on both devices and a connection will automatically be made when
Bluetooth is enabled on both devices and both devices are within range of each other.
• If you replace the wireless dongle on your projector anytime after you have paired your projector with a
Bluetooth device you will need to re-pair your projector to the device in order to create a Bluetooth
connection.
• The quality of the Bluetooth transmission may depend on the quality of the Bluetooth signal along with
the compatibility of the mobile device.
Ending the Bluetooth connection
In cases where you want to disconnect a speaker or headphones from the projector and
connect to another speaker or headphones follow the steps below:
1. On the home screen of the BenQ Launcher interface select the Settings button and press
OK.
2. Select Bluetooth and press OK.
3. Select the already connected speaker or headphones from the My Devices list in the Bluetooth setting menu and press OK.
4. Confirm that you want to disconnect the speaker or headphones from the projector.
5. Activate Bluetooth-pairing mode on the new speaker or headphones.
6. Select the new speaker or headphones from the Available Devices or My Devices list in the
Bluetooth setting menu and press OK.
Deactivating the Bluetooth speaker or headphones
To deactivate Bluetooth on the projector so that it no longer outputs its audio to a separate
speaker or headphones:
1. On the home screen of the BenQ Launcher interface select the Settings button and press
OK.
2. Select Bluetooth and press OK.
3. Select Bluetooth and press OK to disable Bluetooth.
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Apps
To access all the apps installed on the projector, select the all apps button in the tool bar
section of BenQ Launcher. Your projector comes pre-installed with the following apps: AMS
Files, BenQ App Store, BenQ User Dashboard, Broadcast Settings, DMS Client, InstaShare2,
Notification, and WPS Office.
Certain apps require the use of a mouse and/or keyboard to operate. It is suggested that you connect a
mouse and/or keyboard to the projector before opening any apps from the Shortcut section.
AMS Files
The AMS Files app allows you to browse, open, and manage files stored on cloud-based
storage drives linked to the corresponding AMS login account, the projector’s internal storage,
or in connected storage devices (e.g. a USB flash drive).
The main menu classifies storage types into three categories:
Cloud Service - Allows you to access files stored on cloud-based storage services (e.g. Google
Drive, Dropbox, One Drive, etc.) linked to your AMS login account.
• To access cloud-based files your projector must be connected to a wireless network with Internet access
and logged in using an AMS account which has a cloud service linked to it. See Linking a cloud storage
drive to your AMS login on page 54 for more details.
• A link icon next to Google Drive, Dropbox, or One Drive in the AMS Files menu indicates that the
corresponding cloud storage account has been bound to the current AMS login account.
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Network Drive - Allows you to access files stored on a network-based storage space (e.g. a
server). In order to link to the network drive you must first obtain information for the server
including domain name, IP address, and login information and enter it into the Network Drive
menu.
Local Device - Allows you to access files stored on the projector’s internal drive (either
generally or in each AMS login account’s personal folder), or on external flash drives connected
to the projector’s USB-1, USB-2, or USB-3. See Connecting a flash drive on page 48 for details
on accessing files on external flash drives.
Linking a cloud storage drive to your AMS login
By linking a cloud-based storage drive to your AMS login, you will be able use USB to access
any files stored on the drive from any device.
To link a cloud storage drive to your AMS login:
1. Log into the AMS website using the account you want to link a cloud drive to.
2. Click on Personal Settings in the sidebar.
3. Scroll down to the Cloud Storage section and click the LINK button next to the cloud
storage service you want to link to your AMS account.
4. Enter the sign-in information for your cloud storage account in the sign-in page that opens.
Once a cloud storage drive is linked, you can view any file stored on that drive via the USB app
after logging into your AMS account on the projector.
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For a full description of the features of the AMS service, including instructions on how to setup
and manage accounts, refer to the AMS User Manual which you can download at the following
URL: https://www.benq.com/en-us/business/index.html > your Projector Model > Downloads >
User Manual.
BenQ App Store
BenQ App Store allows you to search for, download, and update apps for your projector.
Select one of the icons on the left panel to perform the following functions:
IconDescription
Select to use the search bar to search for an app by name.
• Select to view a list of apps that feature updates.
• Select UPDATE ALL to update all apps listed in the menu.
• Select an individual app and press OK to update that app only.
• Select to browse suggested apps based on category.
• Select an app from the category and press OK to view a basic
description of the app and access the download link
Certain apps require the use of a mouse and/or keyboard to operate. It is suggested that you connect a
mouse and/or keyboard to the projector before downloading any apps from BenQ App Store.
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BenQ User Dashboard
BenQ User Dashboard allows you to view various statistics and details related to the status of
the projector.
Click on a category in the left panel to view a detailed breakdown:
HomeDisplays an overview of the categories below.
Digital UsageDisplays the usage time for all the apps installed on the projector.
Internet
Quality
Displays statistics for the performance of the projector’s Internet
connection, including Signal strength and Internet speed.
Device HealthDisplays usage time for the projector’s light source.
SettingsAllows you to check for updates to the BenQ User Dashboard app and
enable/disable notifications for it.
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Broadcast Settings
The projector uses BenQ’s DMS app to broadcast announcements or messages. Broadcast
Settings is an app that helps you get started with the DMS app. Use the various QR codes
shown in the Broadcast Settings screen to either download the DMS app or link the projector to
a DMS account.
For a full description of the features of the DMS Local or DMS Cloud apps, refer to their
respective user manuals which you can download at the following URL:
DMS Client allows you to pair the projector to a DMS account for remote management via the
DMS Cloud app.
You can use the Unique ID displayed on the DMS Client screen to pair the projector to a DMS
account while users with the DMS Cloud app installed on their mobile device can also scan the
QR code to quickly pair the projector to their account.
For a full description of the features of the DMS Local or DMS Cloud apps, refer to their
respective user manuals which you can download at the following URL:
The Notification app allows you to view full versions of all the recent push notifications for the
apps installed on the projector.
Once the Notification app is open you can perform the following actions:
• Select an app in the side menu to view the full notification.
• Select Popup Message and press OK to turn off push notifications at the notification section
of the BenQ Launcher home screen.
• Select CLEAR ALL to remove all the notifications in the menu.
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WPS Office
The WPS Office app allows you to open document files including PDFs as well as Microsoft
Word, PowerPoint and Excel documents.
To edit a file with WPS Office:
1. Open the file using the steps described in Connecting a flash drive on page 48.
2. Select Open () on the left panel to browse and open a file located in either the
projector’s internal memory or an external storage device.
Select the function menu on the top panel to access the file format's various functions.
The description below is for a PowerPoint file, the function menus for other file formats will vary.
FunctionDescription
FileSelect to open, save, share, print, and manage your presentations.
ViewSelect to change or edit the presentation views.
PlaySelect to start or set up a slide show.
EditSelect to edit the content or format of the slides.
InsertSelect to insert tables, pictures, charts, comments, video, or audio.
TransitionsSelect to apply or adjust the timing of a transition.
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FunctionDescription
PenSelect to write, draw, paint or sketch to the slides.
Play ()
Save As ()
Undo ()
Redo ()
Close ()
Back ()
Next ()
Exit ()
Select to start a slide show.
Select to save the presentation file on either the display’s internal
memory, an external storage device, or cloud storage.
Select to undo an action.
Select to redo the last action.
Select to close the presentation file.
Select to return to the previous page.
Select to go to the next page.
Select to exit WPS Office.
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Navigating the Settings Menu
About the Settings menu
To let you make various adjustments or settings on the projector, its wireless connections, and
the projected image, BenQ Launcher provides a Settings menu. Under the Settings menu are
sub-menus for various settings.
To access the Settings menu, in the BenQ Launcher home screen select the Settings button.
If the projector does not feature the latest version of the firmware, a red dot will appear on the Settings
icon. In such a circumstance, users can go to the About > Software Update menu and then select Update to
start a firmware update. The red dot will disappear when the projector is updated with the latest version of
firmware. See Checking for system update on page 33 for more information.
Under the Settings menu there are three subcategories: General, Display, and Preference.
The sub-menus in the Display category feature only a partial number of items that adjust your projector’s
display settings, for a full menu of display related settings enter the OSD settings menu while under the
HDMI or PC input source. See Display on page 85 for a listing of the full Display settings.
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Using the Settings menu
To access the various Settings menus:
• Use the left and right arrow keys (/) to move through the main Settings menus.
• Use OK to select the desired menu.
• When configuring items within a menu:
• Use the up and down arrow keys (/) to move to the item you want to configure.
• Use left and right arrow keys (/) to toggle through the available options.
• Use OK to enable/disable options or select sub-menu options.
• Use the back button to return to the main Settings menu.
• Use the home button to return to the BenQ Launcher home screen.
When using a USB mouse to navigate the Settings menu you can also click the back icon on the top
left corner of each menu to return to the previous page.
Internet
Enables a wireless network connection for the projector. See Connecting the
projector to a wireless network on page 41 for details.
WiFi Settings
This function is only available when Hotspot is disabled.
Detect
Tests the speed of the projector’s Internet connection.
connection
speed
This function is only available when WiFi Settings is enabled.
Diagnoses the status of the projector’s Internet connection.
Diagnosis
This function is only available when WiFi Settings is enabled.
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Add Network
Available
Networks
Hotspot
Allows you to add a specific network that may be hidden or undetected in the
Available Networks. Once selected you will be prompted to enter the SSID
and security settings for the network.
This function is only available when WiFi Settings is enabled.
Lists the available wireless access points which the projector can connect
to. See Connecting the projector to a wireless network on page 41 for
details.
This function is only available when WiFi Settings is enabled.
Hotspot
Show
Password
Hotspot Name
Hotspot
Password
Internet
Quality
Enables wireless hotspot for the projector, allowing other devices to connect
to the projector directly. See Wireless Hotspot on page 45 for details.
Makes the password for the hotspot connection listed in the Hotspot Password visible.
When Show Password is disabled, the Hotspot Password will be listed in the menu as a
series of asterisks.
Sets the name for the projector’s wireless hotspot, which appears in the
wireless network list for devices looking to connect directly to the projector.
The default name for the projector’s wireless hotspot is "BenQ E610ST-xxxx". The final four
digits are the last four digits of its MAC Address.
Sets the password for the projector’s wireless hotspot.
The password needs to be at least 8 characters.
Sets the frequency for the projector’s wireless hotspot signal. Available
options include Higher (5G) and Normal (2.4G).
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Bluetooth
Bluetooth
Refresh
My Devices
Available
Devices
Enables Bluetooth for the projector, allowing the projector to output its audio
to a Bluetooth speaker or headphones.
Refreshes the list of devices.
This function is only available when Bluetooth is enabled.
Lists of previously paired Bluetooth devices.
This function is only accessible when Bluetooth is enabled.
Lists the available Bluetooth devices which the projector can pair and
connect to.
This function is only available when Bluetooth is enabled.
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Sounds
Allows you to choose from different sound profiles based on the type of
Sound Mode
VolumeAdjusts the sound level for the projector.
MuteDisables/Enables audio for the projector.
content being broadcast. The available options are Cinema, Music, and
Vocal.
Clear Memory
Clears out the memory of unnecessary files and boosts available RAM.
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All Apps
Select the All Apps menu to access all the apps that have been installed on the projector.
Select an app and press OK to open the app edit menu. The app edit menu features the
following options:
OpenLaunches the respective app.
Permission
Settings
Opens the respective app’s settings menu where you can configure the
hardware access permissions for the app.
UninstallUninstalls the respective app.
When AMS Service is enabled, Guest AMS accounts will not be allowed to change permission settings or
uninstall apps in this menu.
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About
When AMS Service is enabled, this menu will not be accessible by Guest AMS accounts.
Projector
Information
Android System
Information
Software Update
Privacy
Announcement
Android System
Reset
Picture Mode
Displays information on the current status of the projector including the
current Native Resolution, Picture Mode, Light Mode, Light Usage Time,
Firmware Version, and Service Code.
Displays information on the Android operating system including Android Version, RAM, System storage, Internal storage, and MAC address.
Allows you to update the Android operating system via an Over-The-Air
(OTA) update or a USB flash drive. For more information see Checking for
system update on page 33.
Allows you to view and accept or reject BenQ’s privacy policy.
Returns all settings to the factory preset values.
The options available for the Picture Mode settings menu are the same as the options available
in the OSD menu.
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Light Mode
The options available for the Light Mode settings menu are the same as the options available
in the OSD menu.
Auto Keystone
The options available for the Auto Keystone settings menu are the same as the options
available in the OSD menu.
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Projector Position
The options available for the Projector Position settings menu are the same as the options
available in the OSD menu.
Home Screen Settings
Select Manual and press OK to enable the user to manually arrange which app shortcuts are to
be displayed on the home screen and their sequence.
Once Manual is selected, press OK on an app in the Adjust menu and then press / to adjust
the sequence of the apps in the apps shortcuts section. Press OK on an app in the Show/Hide Apps menu to check (show) or uncheck (hide) its shortcut.
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Date & Time
• When AMS Service is enabled, this menu will not be accessible by Guest AMS accounts.
• The projector’s date and time information is linked to/synched with the Internet, and cannot be manually
set. In instances when the projector does not have access to the Internet, the date and/or time
information displayed may be incorrect.
Sets the time zone for the projector
Time Zone
The Time Zone setting must be set to the correct region for the projector in order for the
X-Sign Broadcast app to work correctly.
FormatSets the date and time format as either HH:MM or YYYY/MM/DD HH:MM.
Language
When AMS Service is enabled, this menu will not be accessible by Guest AMS accounts.
Sets the language for BenQ Launcher.
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Keyboard
When AMS Service is enabled, this menu will not be accessible by Guest AMS accounts.
Available
Keyboard
Keyboard
Settings
AMS Service
When AMS Service is enabled, this menu will not be accessible by Guest or User AMS accounts.
Allows you to select from various keyboard interfaces.
Sets the projector’s virtual keyboard for inputting text. The available options
are BenQ Keyboard and Android keyboard (AOSP).
To input Chinese characters, set the language preference to traditional Chinese or simplified
Chinese, and set the keyboard to BenQ Keyboard.
Select whether to enable or disable the BenQ Account Management System.
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Operation (under non-Launcher source)
Basic Menu
Brightness
Aspect Ratio
2
1
2
Light Mode
Picture Mode
Volume
Information
Menu Type
Auto
Presentation
SmartEco
Enter
Exit
3
Wireless LAN
4
1
2
3
4
Using the projector menus under non-Launcher source
When the input signal is HDMI or PC/YPbPr, you can use 2 types of On-Screen Display (OSD)
menus for making various adjustments and settings.
• Basic OSD menu: provides primary menu functions. (See Basic menu on page 76)
• Advanced OSD menu: provides full menu functions. (See Advanced menu on page 77)
To access the OSD menu, press on the projector or remote control.
• Use the arrow keys (///) on the projector or remote control to move through the menu
items.
• Use OK on the projector or remote control to confirm the selected menu item.
The first time you use the projector (after finishing the initial setup), Basic OSD menu displays.
The OSD screenshots below are for reference only, and may differ from the actual design.
Below is the overview of the Basic OSD menu.
Menu type
Sub-menu and status
Current input signal
Function keys
If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the
instructions below:
1. Go to Basic Menu > Menu Type.
2. Press OK and press / to select Advanced. Next time when you turn on the projector,
you may access the Advanced OSD menu by pressing .
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Below is the overview of the Advanced OSD menu.
Picture
Picture Mode
Brightness
Contrast
Color
Sharpness
Brilliant Color
Off
Reference Mode
1
3
Advanced Color Settings
Display
Settings
Information
EnterExit
Return
Presentation
Presentation
Reset Picture
System
2
4
1
234
Input New Password
Return
Main menu
Current input signal
Sub-menu and status
Function keys
Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu,
follow the instructions below:
1. Go to Advanced Menu - System > Menu Settings and press OK.
2. Select Menu Type and OK.
3. Press / to select Basic. Next time when you turn on the projector, you may access the
Basic OSD menu by pressing .
Securing the projector
Using a security cable lock
The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock to
secure the projector. You can locate a security bar on the bottom side of the projector. See item
18 on page 9.
Utilizing the password function
Setting a password
1. Go to Advanced Menu - Settings > Security Settings. Press OK. The Security Settings page
appears.
2. Highlight Change Password and press OK.
3. The four arrow keys (, , , ) respectively
represent 4 digits (1, 2, 3, 4). According to the
password you desire to set, press the arrow keys to
enter six digits for the password.
4. Confirm the new password by re-entering the new
password.
Once the password is set, the OSD menu returns to
the Security Settings page.
5. To activate the Power On Lock function, press /
to highlight Power On Lock and press / to select On. Input the password again.
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• The digits being input will display as asterisks on-screen. Make a note of your selected password and
Password Error
Please try
Please write down the recall code, and contact
BenQ Customer Center.
Recall Code:
Recall Password
Return
keep it in a safe place in advance or right after the password is entered so that it is available to you
should you ever forget it.
• Once a password has been set and the power on lock is activated, the projector cannot be used unless
the correct password is entered every time the projector is started.
If you forget the password
If you enter the wrong password, the password error
message will appear, and the Input Current Password
message follows. If you absolutely do not remember the
password, you can use the password recall procedure.
See Entering the password recall procedure on page 74.
If you enter an incorrect password 5 times in
succession, the projector will automatically shut down
in a short time.
Entering the password recall procedure
1. Press and hold AUTO for 3 seconds. The projector
will display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to
decode the number. You may be required to provide
proof of purchase documentation to verify that you
are an authorized user of the projector.
Changing the password
1. Go to Advanced Menu - Settings > Security Settings > Change Password.
2. Press OK. The message “Input Current Password” appears.
3. Enter the old password.
• If the password is correct, another message “Input New Password” appears.
• If the password is incorrect, the password error message will appear, and the message
“Input Current Password” appears for your retry. You can press to cancel the change
or try another password.
4. Enter a new password.
5. Confirm the new password by re-entering the new password.
Disabling the password function
To disable password protection, go to Advanced Menu - Settings > Security Settings > Power
On Lock and press / to select Off. The message “Input Current Password” appears. Enter
the current password.
• If the password is correct, the OSD menu returns to the Security Settings page. You will
not have to enter the password next time turning on the projector.
• If the password is incorrect, the password error message will appear, and the message
“Input Current Password” appears for your retry. You can press to cancel the change
or try another password.
Though the password function is disabled, you need to keep the old password in hand should you ever need
to re-activate the password function by entering the old password.
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Switching input signal
The projector can be connected to multiple devices at the
same time. However, it can only display one full screen at a
time. When starting up, the projector automatically searches
for the available signals.
When the Advanced Menu - Settings > Auto Source Search
menu is On, the projector will automatically search for BenQ Launcher.
If the Auto Source Search function is disabled, the projector will detect if a signal is available
from the input source that was last used and switch to that input source if it is available, if a
signal is not available or the projector was set to BenQ Launcher during the previous session,
the projector will enter the BenQ Launcher home screen.
To select the source:
1. Press . A source selection bar appears.
2. Press / until your desired signal is selected and press OK.
Once detected, the selected source information will appear at the corner of the screen for
seconds. If there is multiple equipment connected to the projector, repeat steps 1-2 to
search for another signal.
For best display picture results, you should select and use an input signal which outputs at the projector’s
native resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio”
setting, which may cause some image distortion or loss of picture clarity. See Aspect Ratio on page 80.
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Menu operation
Please note that the on-screen display (OSD) menus vary according to the signal type selected
and the projector model you are using.
The menu items are available when the projector detects at least one valid signal. If there is no
equipment connected to the projector or no signal detected, limited menu items are accessible.
Native Resolution
Detected Resolution
Source
Picture Mode
Light Mode
3D Format
Color System
Light Usage Time
Firmware Version
Service Code
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Advanced menu
Main menuSubmenuOptions
Bright/Presentation/Spreadsheet/
Video Conference/(3D)/User 1/User 2
Bright/Presentation/Spreadsheet/
Video Conference
Color Temperature
R Gain/G Gain/B Gain
R Offset/G Offset/B Offset
R (Primary Color/Hue/Saturation/Gain)
G (Primary Color/Hue/Saturation/Gain)
B (Primary Color/Hue/Saturation/Gain)
C (Primary Color/Hue/Saturation/Gain)
M (Primary Color/Hue/Saturation/Gain)
Y (Primary Color
W (Primary Color/R Gain/G Gain/B Gain)
Off/Light Yellow/Pink/Light Green/
Blue/Blackboard
Phase
H. Size
H: -5~0~5
V: -5~0~5
Auto/Top Bottom/Frame Sequential/
Light Mode
3D Format
Color System
Light Usage Time
Firmware Version
Service Code
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Basic menu
15:9 picture
4:3 picture
16:9 picture
16:10 picture
Brightness
Aspect Ratio
The higher the value, the brighter the image. Adjust this control so the black
areas of the image appear just as black and that detail in the dark areas is
visible.
There are several options to set the image's aspect ratio depending on your
input signal source.
• Auto: Scales an image proportionally to fit the
projector's native resolution in its horizontal or
vertical width.
• 4:3: Scales an image so that it is displayed in the
center of the screen with a 4:3 aspect ratio.
• 16:9: Scales an image so that it is displayed in the
center of the screen with a 16:9 aspect ratio.
• 16:10: Scales an image so that it is displayed in the
center of the screen with a 16:10 aspect ratio.
The projector is preset with several predefined picture modes so that you
can choose one to suit your operating environment and input signal picture
type.
• Bright: Maximizes the brightness of the projected image. This mode is
suitable for environments where extra-high brightness is required, such as
using the projector in well lit rooms.
• Presentation: Is designed for presentations. The brightness is emphasized
Picture Mode
in this mode to match PC and notebook coloring.
• Spreadsheet: Designs for users who widely use excel and table to discuss
financial numbers or quality numbers in meetings.
• Video Conference: Design for video conference scenarios which
showcases detail skin color of remote meeting attendees.
• 3D: Is appropriate for playing 3D images and 3D video clips.
• User 1/User 2: Recalls the settings customized based on the current
available picture modes. See Reference Mode on page 82.
VolumeAdjusts the sound level.
Light ModeSee Setting the Light Mode on page 93.
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• Native Resolution: Shows the native resolution of the projector.
• Detected Resolution: Shows the native resolution of the input signal.
• Source: Shows the current signal source.
• Picture Mode: Shows the selected mode in the Picture menu.
Information
Menu Type
• Light Mode: Shows the selected mode in the Light Settings menu.
• 3D Format: Shows the current 3D mode.
• Color System: Shows input system format.
• Light Usage Time: Shows the number of hours the lamp has been used.
• Firmware Version: Shows the firmware version of your projector.
• Service Code: Show the projector’s serial number.
Switches to the Advanced OSD menu. See Using the projector menus under
non-Launcher source on page 72.
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Advanced menu
Picture
The projector is preset with several predefined picture modes so that you
can choose one to suit your operating environment and input signal picture
type.
• Bright: Maximizes the brightness of the projected image. This mode is
suitable for environments where extra-high brightness is required, such as
using the projector in well lit rooms.
• Presentation: Is designed for presentations. The brightness is emphasized
Picture Mode
in this mode to match PC and notebook coloring.
• Spreadsheet: Designs for users who widely use excel and table to discuss
financial numbers or quality numbers in meetings.
• Video Conference: Design for video conference scenarios which
showcases detail skin color of remote meeting attendees.
• 3D: Is appropriate for playing 3D images and 3D video clips.
• User 1/User 2: Recalls the settings customized based on the current
available picture modes. See Reference Mode on page 82.
Reference
Mode
Brightness
Contrast
Color
There are 2 user-definable modes if the current available picture modes are
not suitable for your need. You can use one of the picture modes (except the
User 1/User 2) as a starting point and customize the settings.
1. Go to Picture > Picture Mode.
2. Press / to select User 1 or User 2.
3. Press to highlight Reference Mode, and press / to select a picture
mode that is closest to your need.
4. Press to select a menu item to be changed and adjust the value. The
adjustments define the selected user mode.
The higher the value, the brighter the image. Adjust this control so the black
areas of the image appear just as black and that detail in the dark areas is
visible.
The higher the value, the greater the contrast. Use this to set the peak white
level after you have previously adjusted the Brightness setting to suit your
selected input and viewing environment.
Lower setting produces less saturated colors. If the setting is too high,
colors on the image will be overpowering, which makes the image
unrealistic.
Tint
SharpnessThe higher the value, the sharper the picture becomes.
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The higher the value, the more greenish the picture becomes. The lower the
value, the more reddish the picture becomes.
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Brilliant Color
High Brightness
Low Contrast
Low Brightness
High Contrast
1.8
2.2 BenQ
This feature utilizes a new color-processing algorithm and system level
enhancements to enable higher brightness while providing truer, more
vibrant colors in picture. It enables a greater than 50% brightness increase in
mid-tone images, which are common in video and natural scenes, so the
projector reproduces images in realistic and true colors. If you prefer images
with that quality, select On.
When Off is selected, the Color Temperature function is not available.
Gamma Selection
Gamma refers to the relationship between input source and picture
brightness.
• 1.8/BenQ: Select these values according to your preference.
• 2.2: Increases the average brightness of the picture. Best for a lit
environment, meeting room or family room.
Color Temperature Tuning
Advanced
Color Settings
There are several preset color temperature settings available. The available
settings may vary according to the signal type selected.
• Normal: Maintains normal colorings for white.
• Cool: Makes images appear bluish white.
• Native: With the light source’s original color temperature and higher
brightness. This setting is suitable for environments where high
brightness is required, such as projecting pictures in well lit rooms.
• Warm: Makes images appear reddish white.
You can also set a preferred color temperature by adjusting the following
options.
• R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and
Blue.
• R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green,
and Blue.
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Advanced
RED
BLUE
GREEN
Yellow
Cyan
Magenta
Color Settings
Color Management
The Color Management provides six sets (RGBCMY) of colors to be
adjusted. When you select each color, you can independently adjust its range
and saturation according to your preference.
To make adjustments, press the / arrows to highlight an independent
color from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M), Yellow
(Y) or White (W). The following menu items are displayed for your choice.
• Hue: Increase in the range will include
colors consisted of more proportions of its
two adjacent colors. Please refer to the
illustration for how the colors relate to
each other.
For example, if you select Red and set its
range at 0, only pure red in the projected
picture will be selected. Increasing its
range will include red close to yellow and
red close to magenta.
• Saturation: Adjusts the values to your
preference. Every adjustment made will
reflect to the image immediately. For
example, if you select Red and set its value
at 0, only the saturation of pure red will be affected.
• Gain: Adjusts the values to your preference. The contrast level of the
primary color you select will be affected. Every adjustment made will
reflect to the image immediately.
Reset Picture
If you select White Balance, you can adjust the contrast levels of Red, Green,
Blue, Cyan, Magenta, Yellow and White by selecting R Gain, G Gain, and B Gain.
To return all the settings to the factory default values, highlight Reset, and
press OK.
Saturation is the amount of that color in a video picture. Lower settings produce less
saturated colors; a setting of “0” removes that color from the image entirely. If the saturation
is too high, that color will be overpowering and unrealistic.
Wall Color
Corrects the projected picture’s color when the projection surface such as a
painted wall which may not be white, the Wall Color feature can help correct
the projected picture’s colors to prevent possible color difference between
the source and projected pictures. There are several precalibrated colors to
choose from: Light Yellow, Pink, Light Green, Blue, and Blackboard.
Returns all of the adjustments you’ve made for the Picture menu to the
factory preset values.
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Display
15:9 picture
4:3 picture
16:9 picture
16:10 picture
There are several options to set the image's aspect ratio depending on your
input signal source.
• Auto: Scales an image proportionally to fit the
projector's native resolution in its horizontal or
vertical width.
• 4:3: Scales an image so that it is displayed in the
center of the screen with a 4:3 aspect ratio.
Aspect Ratio
• 16:9: Scales an image so that it is displayed in the
center of the screen with a 16:9 aspect ratio.
• 16:10: Scales an image so that it is displayed in the
center of the screen with a 16:10 aspect ratio.
2D KeystoneCorrects any keystoning of the image. See Correcting keystone on page 16.
Auto Vertical
Keystone
Corner FitSee Adjusting Corner Fit on page 17.
Adjusts the image size and focus and check that
the projected image is free from distortion.
Test Pattern
• Phase: Adjusts the clock phase to reduce image
distortion. This function is only available when a
PC &
Component
PC signal (analog RGB) or YPbPr signal is
selected.
YPbPr Tuning
• H. Size: Adjusts the horizontal width of the image. This function is only
available when a PC signal (analog RGB) is selected.
Displays the position adjustment page. To move the projected image, use
Position
the directional arrow keys. This function is only available when a PC signal
(analog RGB) is selected.
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3D
This projector features a 3D function which enables you to enjoy the 3D
movies, videos, and sporting events in a more realistic way by presenting the
depth of the images. You need to wear a pair of 3D glasses to view the 3D
images.
• 3D Mode: The default setting is Off. If you want the projector to
automatically choose an appropriate 3D format when detecting 3D
contents, select Auto. If the projector cannot recognize the 3D format,
press / to choose a 3D mode from among Top Bottom, Frame Sequential, Frame Packing and Side by Side.
When 3D function is activated:
• The brightness level of the projected image will decrease.
• The following settings cannot be adjusted: Picture Mode, Reference Mode.
• The 2D Keystone can only be adjusted within limited degrees.
• 3D Sync Invert: When you discover the inversion of the image depth, enable
this function to correct the problem.
• Apply 3D Settings: After the 3D settings are saved, you can decide if you
would like to apply them by choosing a set of 3D settings that you have
saved. Once applied, the projector will automatically play the incoming 3D
contents if it matches the 3D settings saved.
HDMI Format
Only the set(s) of 3D settings with memorized data is available.
• Save 3D Settings: When you have successfully displayed the 3D contents
after making the appropriate adjustments, you can enable this function and
choose a set of 3D settings to memorize current 3D settings.
Selects a suitable color format to optimize display quality.
• Auto: Automatically selects a suitable color space and gray level for the
incoming HDMI signal.
• RGB Limited: Utilizes the Limited range RGB 16-235.
• RGB Full: Utilizes the Full range RGB 0-255.
• YUV Limited: Utilizes the Limited range YUV 16-235.
• YUV Full: Utilizes the Full range YUV 0-255.
86 Operation (under non-Launcher source)
Page 87
Image
Resizing
Digital Zoom
Magnifies or reduces the projected image size.
1. After the adjustment bar displays, press / repeatedly to reduce or
magnify the image to a desired size.
2. Press OK to enter panning mode.
3. Press the directional arrows (, , , ) on the projector or remote
control to navigate the picture.
The picture can only be navigated after it is magnified. You can further magnify the picture
while searching for details.
Digital Shrink & Shift
Shrinks and/or shifts the projected image.
1. After the adjustment bar displays, press / repeatedly to shrink or
magnify the picture to a desired size.
2. Press OK to activate digital shift function.
3. After digital shift function is activated, press the directional arrows (,
, , ) to shift the image.
Reset Display
Settings
Projector
Installation
Remote
Receiver
Auto Source
Search
Auto Sync
4. Press HOME to restore the picture to its original size.
The picture can only be shifted after it shrank.
Returns all of the adjustments you’ve made for the Display menu to the
factory preset values.
See Choosing a location on page 13.
Allows you to enable all the remote receivers or one specific remote receiver
on the projector.
Allows the projector to automatically search for a signal.
• On: Allows the projector to automatically determines the best picture
timings for the displayed image when PC signal (analog RGB) is selected
and AUTO is pressed.
• Off: The projector will not respond when AUTO is pressed.
Light Settings
• Light Mode: See Setting the Light Mode on page 93.
• Reset Light Timer: See Timing of replacing the lamp (FOR SERVICE
PERSONNEL ONLY) on page 94.
• Light Usage Time: Displays the number of hours the lamp has been used.
87 Operation (under non-Launcher source)
Page 88
Operation
Settings
Quick Cooling
Selecting On enables the function and projector cooling time will be
shortened from a normal 90-second duration to approximately 15 seconds.
Blank Timer
Sets the image blank time when there is no action taken on the blank screen,
once elapsed the image will return to the screen. If the preset time spans are
not suitable for your need, select Disable. No matter Blank Timer is activated
or not, you can press most of the keys on the projector or remote control to
restore the picture.
Reminder Message
Sets the reminder messages on or off.
High Altitude Mode
We recommend you use the High Altitude Mode when your environment is
between 1500 m –3000 m above sea level, and ambient temperature is
between 0°C–30°C.
Operation under "High Altitude Mode" may cause a higher decibel operating
noise level because of increased fan speed necessary to improve overall
system cooling and performance.
If you use this projector under other extreme conditions excluding the above,
it may display auto shut-down symptoms, which is designed to protect your
projector from over-heating. In cases like this, you should switch to High
Altitude mode to solve these symptoms. However, this is not to state that
this projector can operate under any and all harsh or extreme conditions.
Security
Settings
Baud Rate
Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient
temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the mode
on under such a condition.
Power On/Off Settings
• Direct Power On: Allows the projector to turn on automatically once the
power is fed through the power cord.
• Signal Power On: Sets whether to turn the projector directly on without
pressing POWER or ON when the projector is in standby mode and
detects a VGA signal or a HDMI signal with 5V power.
• Auto Power Off: Allows the projector to turn off automatically if no input
signal is detected after a set period of time to prevent unnecessary waste
of lamp life.
• Power Off Timer: Sets the auto-shutdown timer.
See Utilizing the password function on page 73.
Selects a baud rate that is identical with your computer’s so that you can
connect the projector using a suitable RS-232 cable and update or download
the projector’s firmware. This function is intended for qualified service
personnel.
88 Operation (under non-Launcher source)
Page 89
HDMI
Equalizer
Adjusts the equalizer gain settings for an HDMI signal. The higher the
setting, the stronger the gain value. If there are more than one HDMI port on
the projector, select the HDMI port first before adjusting the value.
Reset Settings
Returns all of the adjustments you’ve made for the Settings menu to the
factory preset values.
System
LanguageSets the language for the On-Screen Display (OSD) menus.
• Standby Mode
• ECO: The projector maintains at normal standby mode with less than
0.5W power consumption.
Standby
Settings
Background
Settings
Menu Settings
• Normal: Allows the projector to provide audio pass through function in
standby mode.
• Audio Pass Through: The projector can play sound when it is in standby
mode and the corresponding jacks are correctly connected to devices.
Press / to choose the source that you wish to use. See Connection on
page 18 for how to make the connection.
• Background: Sets the background color for the projector.
• Splash Screen: Allows you to select which logo screen will be displayed
during projector start-up.
• Menu Type: Switches to the Basic OSD menu.
• Menu Display Time: Sets the length of time the OSD will remain active after
your last key press.
Audio Settings
Factory
Default
• Sound Mode: This function utilizes MaxxAudio sound enhancement
technology, which incorporates Waves’s algorithms to deliver great effects
of the bass and treble and provide you with immersive cinematic audio
experience.
If the Mute function is activated, adjusting Sound Mode will turn off the Mute function.
• Mute: Temporarily turns off the sound.
• Volume: Adjusts the sound level.
• Power On/Off Ring Tone: Turns on or off the ring tone when the projector is
in startup and shutdown process.
The only way to change Power On/Off Ring Tone is setting On or Off here. Setting the sound
mute or changing the sound level will not affect the Power On/Off Ring Tone.
Returns all settings to the factory preset values.
The following settings will still remain: 2D Keystone, Projector Installation, Light Usage
Time, High Altitude Mode, Security Settings, Baud Rate, HDMI Equalizer, Auto Vertical
Keystone, Corner Fit, Digital Shrink & Shift.
89 Operation (under non-Launcher source)
Page 90
Reset System
Information
Returns all of the adjustments you’ve made for the System menu to the
factory preset values.
• Native Resolution: Shows the native resolution of the projector.
• Detected Resolution: Shows the native resolution of the input signal.
• Source: Shows the current signal source.
• Picture Mode: Shows the selected mode in the Picture menu.
Information
• Light Mode: Shows the selected mode in the Light Settings menu.
• 3D Format: Shows the current 3D mode.
• Color System: Shows input system format.
• Light Usage Time: Shows the number of hours the lamp has been used.
• Firmware Version: Shows the firmware version of your projector.
• Service Code: Shows the projector serial number.
90 Operation (under non-Launcher source)
Page 91
Shutting down the projector
1. Press on the projector or on the remote
control and a confirmation message will appear
prompting you. If you don't respond in a few
seconds, the message will disappear.
2. Press or a second time. The power indicator
flashes orange, the projection lamp shuts down, and
the fans will continue to run for approximately 90
seconds to cool down the projector.
3. Once the cooling process finishes, the power
indicator becomes a steady orange and fans stop. Disconnect the power cord from the
power outlet.
• To protect the lamp, the projector will not respond to any commands during the cooling process.
• Avoid turning on the projector immediately after turning it off as excessive heat may shorten lamp life.
• Lamp life results will vary depending on environmental conditions and usage.
Direct power off
The AC power cord can be pulled out right after the projector is turned off. To protect the lamp,
wait about 10 minutes before re-starting the projector. If you attempt to re-start the projector,
the fans may run for a few minutes to cool down. In such cases, press or again to start
the projector after the fans stop and the power indicator turns orange.
91 Shutting down the projector
Page 92
Maintenance
Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the
projector and let it cool down completely before cleaning the lens.
• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and
gently wipe the lens surface.
• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent,
such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining
prolonged contact with rubber or vinyl materials may result in damage to the projector surface
and cabinet material.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as
described in Menu operation on page 76 and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent.
Then wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below:
• Make sure the temperature and humidity of the storage area are within the recommended
range for the projector. Please refer toSpecifications on page 97 or consult your dealer about
the range.
• Retract the adjuster feet.
• Remove the battery from the remote control.
• Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
Light information
Getting to know the light hour
When the projector is in operation, the duration (in hours) of light usage is automatically
calculated by the built-in timer. The method of calculating the equivalent lamp hour is as
follows:
1. Light Usage Time = (x+y+z+a) hours, if:
92 Maintenance
Page 93
Time used in Normal mode = x hours
Time used in ECO mode = y hours
Time used in SmartEco mode = z hours
Time used in LampSave mode = a hours
2. Equivalent light source hour = α hours
α = x(A’ / X) + y(A’/Y) + z(A’/Z) + a(A’/A), if
X= lamp life spec of Normal mode
Y= lamp life spec of ECO mode
Z= lamp life spec of SmartEco mode
A= lamp life spec of LampSave mode
A’ is the longest lamp life spec among X, Y, Z, A
When you calculate Equivalent Lamp hour manually, it will probably have deviation from the value shown in
OSD menu since projector system calculates time used for each lamp mode in “Minutes” then rounds
down to an integer in hours shown in OSD.
For time used in each lamp mode shown in OSD menu:
• Time used is accumulated and rounded down to an integer in hours.
• When time used is less than 1 hour, it shows 0 hours.
To obtain the lamp hour information:
1. Go to Advanced Menu - Settings > Light Settings and press OK. The Light Settings page
appears.
2. Press to select Light Usage Time and press OK. The Light Usage Time information is
displayed.
You can also get the lamp hour information on the Information menu.
Extending lamp life
• Setting the Light Mode
Go to Advanced Menu - Settings > Light Settings > Light Mode and select a suitable lamp
power from among the provided modes.
Setting the projector in ECO, SmartEco or LampSave mode extends lamp life.
Lamp modeDescription
NormalProvides full lamp brightness
ECO
SmartEco
LampSave
Lowers brightness to extend the lamp life and decreases the fan noise
Adjusts the lamp power automatically depending on the content brightness level
while optimizing display quality
Adjusts the lamp power automatically depending on the content brightness level
while offering a longer lamp life
• Setting Auto Power Off
This function allows the projector to turn off automatically if no input signal is detected after a
set period of time to prevent unnecessary waste of lamp life.
To set Auto Power Off, go to Advanced Menu - Settings > Operation Settings > Power On/Off Settings > Auto Power Off and press /.
93 Maintenance
Page 94
Timing of replacing the lamp (FOR SERVICE PERSONNEL ONLY)
Order Replacement Lamp
Lamp>XXXX Hours
Order a new lamp at www.benq.com
OK
OK
Replace Lamp Soon
Lamp>XXXX Hours
Order a new lamp at www.benq.com
OK
Out of Lamp Usage Time
Replace lamp (Refer to user manual)
Then reset lamp timer
Order a new lamp at www.benq.com
OK
Replace Lamp Now
Lamp>XXXX Hours
Order a new lamp at www.benq.com
Lamp usage time exceeded
When the LIGHT indicator lights up or a message appears suggesting it is time to replace the
lamp, please consult your dealer or go to http://www.BenQ.com before installing a new lamp
and resetting the light timer. An old lamp may cause a malfunction in the projector and in some
instances the light may explode.
• The apparent brightness of the projected image will vary depending on the ambient lighting conditions,
selected input signal contrast/brightness settings, and is directly proportional to projection distance.
• The lamp brightness will decline over time and may vary within the lamp manufacturers specifications.
This is normal and expected behavior.
• The LIGHT indicator light and TEMPerature warning light will light up if the lamp becomes too hot. Turn
the power off and let the projector cool for 45 minutes. If the Light or Temp indicator still lights up after
turning the power back on, please contact your dealer. See Indicators on page 95.
The following Lamp warning displays will remind you to change the lamp.
Install a new lamp for optimal performance. Press OK to
dismiss the message.
It is strongly recommended that you replace the lamp at
this age. The lamp is a consumable item. The lamp
brightness diminishes with use. This is normal lamp
behavior. You can replace the lamp whenever you notice
that the brightness level has significantly diminished.
Press
OK to dismiss the message.
The lamp MUST be replaced before the projector will
operate normally.
Press
"XXXX" shown in the above messages are numbers that vary depending on different models.
94 Maintenance
OK to dismiss the message.
Page 95
Indicators
Light
Status & Description
Power events
Stand-by mode
Powering up
Normal operation
Normal power-down cooling
Download
CW start fail
Lamp events
Lamp error in normal operation
Lamp is not lit up
Lamp life exhausted
Lamp door is not closed
: Off
Thermal events
Fan 1 error (the actual fan speed is outside the desired
speed)
Fan 2 error (the actual fan speed is outside the desired
speed)
Fan 3 error (the actual fan speed is outside the desired
speed)
Temperature 1 error (over limited temperature)
Thermal IC #1 I2C Connection error
: Orange On: Green On: Red On
: Orange Flashing: Green Flashing: Red Flashing
95 Maintenance
Page 96
Troubleshooting
The projector does not turn on.
CauseRemedy
There is no power from the power cord.
Attempting to turn the projector on again
during the cooling process.
No picture
CauseRemedy
Plug the power cord into the AC power jack on the
projector, and plug the power cord into the power
outlet. If the power outlet has a switch, make sure that
it is switched on.
Wait until the cooling down process has completed.
The video source is not turned on or
connected correctly.
The projector is not correctly connected to
the input signal device.
The input signal has not been correctly
selected.
The lens cover is still closed.Open the lens cover.
Turn the video source on and check that the signal
cable is connected correctly.
Check the connection.
Select the correct input signal with the SOURCE key.
Blurred image
CauseRemedy
The projection lens is not correctly focused.Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned
properly.
The lens cover is still closed.Open the lens cover.
Adjust the projection angle and direction as well as the
height of the projector if necessary.
Remote control does not work.
CauseRemedy
The batteries are out of power.Replace both of the batteries with new ones.
There is an obstacle between the remote
control and the projector.
You are too far away from the projector.Stand within 8 meters (26 feet) of the projector.
Remove the obstacle.
The password is incorrect.
CauseRemedy
You do not remember the password.
96 Troubleshooting
See Entering the password recall procedure on page
74.
Page 97
Specifications
Projector specifications
All specifications are subject to change without notice.
Optical
Resolution
1920 x 1200
Display system
1-CHIP DMD
Lens
F = 1.94 ~ 2.06, f = 9.25 ~ 11.1 mm
Light source
245 W lamp
Electrical
Power supply
AC100–240V, 50–60 Hz (Automatic)
Power consumption
360 W (Max); < 0.5 W (Standby)
Mechanical
Weight
2.9 Kg (6.39 lbs)
Output terminals
Speaker
5 watt x 1
Audio signal output
PC audio jack x 1
Control
USB
Type-A x 4
Type-A 1.5A x 1
RS-232 serial control
9 pin x 1
IR receiver x 2
Input terminals
Computer input
RGB input
D-Sub 15-pin (female) x 1
Video signal input
SD/HDTV signal input
Digital - HDMI 2.0 x 1
Audio signal input
Audio in
PC audio jack x 1
Environmental Requirements
Operating temperature
0°C–40°C at sea level
Operating relative humidity
10%–90% (without condensation)
Operating altitude
0–1499 m at 0°C–35°C
1500–3000 m at 0°C–30°C (with
High Altitude Mode on)
Storage temperature
-20°C–60°C at sea level
Storage humidity
10%–90% RH (without condensation)
Storage altitude
30°C@ 0~12,200m above sea level
Transporting
Original packing or equivalent is recommended
Repairing
Please visit below website and choose your country to
find your service contact window.
http://www.benq.com/welcome
1280 x 7201280 x 720_606045.00074.250Supported Supported Supported
1280 x 7681280 x 768_6059.8747.77679.5Supported Supported Supported
1280 x 800
1280 x 1024
1280 x 960
1360 x 7681360 x 768_6060.01547.71285.5Supported Supported
1440 x 900WXGA+_6059.88755.935106.500Supported Supported
1400 x 1050SXGA+_6059.97865.317121.750Supported
1600 x 1200UXGA60.00075.000162.000Supported Supported
1680 x 10501680 x 1050_6059.95465.290146.250Supported Supported
640 x 480@67HzMAC1366.66735.00030.240
832 x 624@75HzMAC1674.54649.72257.280
1024 x 768@75HzMAC1974.9360.24180.000
1152 x 870@75HzMAC2175.06068.680100.000
1920 x 1080@60Hz 1920 x 1080_606067.5148.5Supported Supported
1280 x 7201280 x 720_606045.00074.250SupportedSupported Supported
1280 x 7681280 x 768_6059.87047.77679.5SupportedSupported Supported
1280 x 800
1280 x 1024
1280 x 960
1360 x 7681360 x 768_6060.01547.71285.500Supported Supported
1440 x 900WXGA+_6059.88755.935106.500Supported Supported
1400 x 1050SXGA+_6059.97865.317121.750Supported Supported
1600 x 1200UXGA60.00075.000 162.000Supported Supported
1680 x 10501680 x 1050_6059.95465.290146.250Supported Supported
640 x 480@67HzMAC1366.66735.00030.240
832 x 624@75HzMAC1674.54649.72257.280
1024 x 768@75HzMAC1975.02060.24180.000
1152 x 870@75HzMAC2175.0668.68100.00
1920 x 1080@60Hz1920 x 1080_606067.5148.5Supported Supported