Product data ................................... 69
SAR ................................................. 70
MICROSOFT
SOFTWARE LICENSE TERMS ..... 71
License Agreement ......................... 75
Safety precautions
Information for parents
Please read the operating instructions and safety precautions carefully before use.
Explain the content to your children and the hazards associated with using the phone.
Remember to comply with legal
requirements and local
restrictions when using the
phone. For example, in
aeroplanes, petrol stations,
hospitals or while driving.
Mobile phones can interfere with
the functioning of medical
devices such as hearing aids
or pacemakers. Keep at least 20
cm/9 inches b etween phone and
pacemaker. When using the
mobile phone hold it to the ear
which is furthest away from the
pacemaker. For more
information consult your doctor.
Always keep the phone and
accessories out of reach of small
children.
Small parts such as the SIM card,
as well as the microSD card can
be dismantled and swallowed by
small children.
Do not place the phone near to
electromagnetic data carriers
such as credit cards and floppy
disks. Information stored on
them could be lost.
Do not look directly into the LED
(e.g. flash LED) with optical
magnifiers because of radiation.
Permanent hearing loss may
occur if you use ear- or
headphones at high volume.You
can adapt over time to a higher
volume, which may sound
normal but can be damaging to
your hearing. Set your volume to
a safe level. If you experience
discomfort or buzzing in your
ears, reduce the volume or
discontinue use of your ear- or
headphones.
Ringtones, info tones and
handsfree talking are reprod uced
through the loudspeaker. Do not
hold the phone to the ear when it
rings or when you have switched
on the handsfree function.
Otherwise you risk serious
permanent damage to your
hearing.
The mains voltage (V) specified
on the power su pply unit must
not be exceeded. Otherwise the
charging device may be
damaged.
The power supply must be
plugged into an easily accessible
AC mains power socket when
charging the battery. The only
way to turn off the charging
device after charging the battery
is to unplug i t.
7Safety precautions
Safety precautions8
You may only open the phone to
replace the battery, SIM and
microSD Card. You must not
open the battery under any
circumstances. All other changes
to this device are strictly
prohibited an d will invalidate the
guarantee.
• Only use original batteries and
charging devices. Otherwise
you risk serious damage to
health and property. The
battery could explode, for
instance.
• All batteries can cause property
dama ge, inju ry or burns if a
conductive material such as
jewelry, keys or beaded chains
touch exposed terminals. The
material may complete an
electrical circuit and become
quite hot. Exercise care in
handling any charged battery,
particularly when placing it
inside your pocket, purse or
other container with metal
objects. Your batteries are
supplied with a protective
cover. Please attach this cover
to your batteries when
detached from the phone and
not in use.
• Do not dispose of batteries in
fire as they may explode.
The phone may cause
interference in the vicinity of TV
sets, radios and PCs.
Use only original accessories.
This will avoid potential risks to
health or property and ensure
compliance with all relevant
regulations.
All electrical and electronic
products should be disposed of
separately from the municipal
waste stream via designated
collection facilities appointed by
the government or the local
authorities.
This crossed-out wheeled bin
symbol on the product means the
product is covered by the
European Directive 2002/96/EC.
The correct disposal and separate
collection of your old appliance
will help prevent potential
negative consequences for the
environment and human health.
It is a precondition for reuse and
recycling of used electrical and
electronic equipment.
For more detailed information
about disposal of your old
appliance, please contact your
city office, waste disposal service
or the shop where you purchased
the product.
Improper use will invalidate the
guarantee! These safety instructions also
apply to original accessories.
As mobile devices offer a range of
functions, they can be used in positions
other than the head, such as on the body.
In this case, at data transfer (GPRS) a
separation distance of 1.5 cm is required.
9Safety precautions
Bluetooth®
Your phone has a Bluetooth® interface. This
makes it possible to establish a wireless
connection with your phone and a headset
of a car kit, or other Bluetooth-enabled
devices.
In order to establish a secure link between
the devices and to prevent a third party
from having access to your phone, you
should observe the following points:
• The initial connection between two
devices, what is called "pairing", should
take place in familiar surroundings.
• Both devices must be able to identify
themselves one time by using a
password/PIN. To ensure sufficient
security, you should choose a 4-digit
number combination for a password that
would be difficult to guess (if a PIN has
not been assigned).
• An automatic connection acceptance
("connection without confirmation")
should only be used in exceptional cases.
• In general, only trustworthy devices
shou ld be lin ked in or der to minimize
security risks.
• You should restrict the "visibility" of your
phone if possible. This will make it much
more difficult for unknown devices to
establish a connection with your phone.
To do this, se e "Making the phone visibl e"
on page 55.
• The name of your phone is transmitted in
a Bluetooth connection. The factory
default name is "BenQ E72". The first time
Bluetooth function is activated, or later in
the Bluetooth menu, you can change this
name. See Page 56.
•If Bluetooth function is not needed, this
function should be deactivated.
•Before using Bluetooth accessories, or a
mobile phone inside a vehicle, check the
vehicle user guide for any limitations on
the use of these products.
DRM
This phone features Digital Rights
Management (DRM) technology. DRM
allows copyright-protected audio/visual
content transm issions for playback in
computers, portable devices and network
devices, while protecting them from
unauthorised use.
• This user manual provides important
procedures and information to
familiarise yourself with the device.
Please keep this manual in a safe place
for future reference.
• Support for the CD content is provided
by BenQ. Instead of going to the
operator/dealer, contact your local
BenQ office for further assistance.
• Windows® , Windows Mobile® and the
Windows Flag logo are trademarks or
registered trademarks of Microsoft
Corporation in the U nited States and/or
other countries.
Phone exterior10
Phone exterior
Front view
Earpiece
Power indicator
See "Descr iption of indicators " on page
12 for more information.
Display
Message sidekey and the
indicator
• The LED indicator lights up when
there is an incoming message. Press
to check the new message.
• Press and hold to create a new
message.The default message editor
is SMS. To change the default setting,
go to Start > Settings > More... >
Message Sidekey.
Speech command/Audio
recorder button and the indicator
• Press to activate Audio Notes.
• Press and hold to activate Speech
Commander.
/ Volume keys
Press to adjust volume.
/ Soft keys
• The current functions of these keys
are shown in the bottom line of the
display. Press to run a command as
instructed by the screen.
•: Press and hold to bring up
CommManager.
/ Navigation keys
Scroll up, down, left and right to the
preferred item.
OK key
Press to start a function/confirm
selection.
Send key (Call key)
• Press to pick up incoming calls.
• Press to brin g up the D ial screen and
the call records.
• Press to place a call after dialling.
• Press to hold/unhold the call.
Power on/off/End key
• Press and hold to turn the phone
on/off.
• During a call, press to end a call.
• Press to reject an incoming call.
• Press to cancel dialling.
• Press to return to Home screen.
Home key
• Press to return to Home screen.
• Press and hold to enter Quick List.
Back/delete key
• Press to back to the previous screen.
• Press to delete the text/number just
entered.
• Press and hold to delete all the
entered texts quickly.
Voice mail
In Home screen, press and hold to
access voice mail.
~ Number keys
Asterisk key
• Press to enter an asterisk (“*”).
• Press and hold to activate the keypad
lock.
• Press to change input methods for
text input.
Microphone
Pound key
• Press to enter "#".
• Press and hold to activate/deactivate
the Vibrate profile.
• Press to insert space for text input.
• Press and hold to open the symbol
table for text input.
11Phone exterior
Phone exterior12
Description of indicators
Power indicator
RedFlash Indicates that there
GreenOnCharging is complete.
Message indicator
RedflashNew
Voice indicator
RedFlash The phone is
are new misse d call(s),
or the battery power is
low (also indicated by
the appearance of
certain icons on the
Navigation bar).
OnCharging in progress.
SMS/MMS/Email is
received.
recording voices.
Rear view
Camera lens
SIM card holder
Speaker
microSD card holder
USB connection socket
For charger, headset, USB cable, etc.
Startup
Removing the back cover
1. Slide to remove the back cover as
illustrated.
2. Lift the cover off the phone.
Inserting the SIM card
You can obtain a SIM card from a
mobile phone service provider when
you sign on as a subscriber. When you
insert a SIM card into your smartphone,
you can begin using it to place and
receive phone calls. Follow the
instructions below to insert a SIM card
into the phone.
A SIM card can be easil y damaged if its
metal contacts become scratched.
Therefore, take sp ecial care when holding
or inserting it.
Slide the entire SIM card into the SIM
card holder, with the metal contacts of
the SIM card facing downward and the
cut corner at the top left as illustrated.
Inserting the battery
1. Slide the bottom end of the battery
down into the bottom of the battery
bay.
2. Press the top end of the battery down
so that it locks in place.
Switch off your phone before removing
the battery.
13Startup
Startup14
Installing the back cover
Place the back cover onto the back of
your phone and slide it forward until the
latch catches the cover.
Charging the battery
The battery is not fully charged when
first unpacked. Before using the battery
for the first time, charge it for at least
two hours (the battery is 90% cha rged in
two hours).
Use the provided charger cable for
charging. Connect one end of the
charger cable into the phone and the
other into a wall outlet to begin
charging.
You can also charge your phone using
the USB data cable while it is connected
to the PC as an al ternative to the charger
cable.
• Do not remove the battery while
charging to avoid possible damage.
• It takes at least one chargingdischarging cycle for the battery to
reach its peak performance.
• When the battery is discharged, the
charging may not start immediately
when you plug in the conne ctor. Wait 2
to 5 minutes for the phone to begin
charging.
• Charging is only possible within a
temperature range of 0 °C (+32 °F) to
+45 °C (+113 °F).
Icons in charging
Different messages and icons may
display while charging.
The phone may show the following
icons when it is switched off:
Charging is in progress.
Charging is complete.
Invalid battery. Please use a
genuine one.
Invalid charger. Please use a
genuine one.
Battery temperature is too high
and charging is terminated.
Timeout of charging. Charging
is terminated.
15Startup
Charging error may refer to
over-current protection for the
charger or ov er-voltage
protection for the battery. Try to
replace the charger or the
battery.
microSD card
The microSD card gives your phone a
very large memory capacity. This allows
you to save multimedia data, including
images, photos, MP3 audio files, ring
tones, and Java games. You can also use
this memory card to store any other
files.
• Your phone can support a microSD
card with capacity up to 2GB.
• Your phone supports a microSD card
using FAT32 file system only.
• You are strongly recommended to
transfer and store the newly added
programs on your external memory.
Inserting the microSD card
Insert the microSD card into the card
holder. Ensure that the card's metal
contacts face down.
Removing the microSD card
Press the microSD card to release it.
The newly added programs cannot be
activated if the program files are stored
on the removed microSD card. Yet you
can still see the program access in the
menu of your smartphone.
Switching the phone on/off
Switching the phone on
After you have installed the battery and
finished charging it, you are ready to
switch on the phone. Press and hold
to switch the phone on.
You may be required to enter the PIN
code.
The first time you switch on the phone,
you will be guided through a series of
setup screens. See "First time startup" on
page 16.
It may take a while to po wer on the phone
for the first time before it enters the setup
screen.
Entering the PIN
Enter your PIN using number keys and
confirm with .
The PIN (Personal Identification
Number) is the password provided by
your network operator. You need this
password in order to use the SIM card.
When the PIN code entered has been
accepted, the phone will automatically
Startup16
search for the designated network. This
search process may take a few seconds.
• The SIM card can be protected with a 4to 8-digit PIN.
• The SIM c ard w ill b e loc ked i f you ente r
the PIN incorrectly three times in a row.
You must now enter th e PUK (Personal
Unblocking Key) for the SIM card in
order to unlock it. Please contact your
service provider to obtain a PUK.
• To activate/deactivate/change PIN, see
"Change SIM PIN" on page 25.
First time startup
After you have installed the battery and
finished charging it, you are ready to
power ON the phone. The first time you
power ON the phone, you will be guided
through a series of setup screens. Follow
the on-screen instructions or the steps
below to start up your phone and
complete the initial setup.
1. With the battery and the SIM card
inserted, press and hold to
power ON the phone.
2. Wait for the phone to boot up with
the BenQ screen. This may take a
moment.
3. If your SIM card is protected by the
PIN, you will be required to enter the
PIN when the phone is powered on.
Press (Done) or to
proceed.
4. Set up the time information,
including the time zone of your
location, the date and the time. Press
(Next).
Or you can set the time information
later while synchronising your phone
with a PC.
5. Press (Next) to enter a
password if you want to protect
access to your data and available
networks while using the phone. If
you do not need the password, press
(Skip).
6. Press (Next) to set an E-mail
account if you want to send and
receive e-mail messages on this
phone. Or press (Skip) to
complete the setup process.
Please note that your phone needs about 5
seconds to finish the booting procedure.
If you want to switch the power off after
you power it on, wait for 5 seconds to
power off the phone.
Signal strength
The signal strength is indicated in the
top right corner of the display. The
number of bars displayed indicates the
strength of the signal (the more bars the
stronger the signal).
Strong signal.
The signal strength meter will show no
bars if the phone is not able to detect the
designated network or links to a network
that you are not authorised to use. You
will only be able to make emergency calls
in this case.
17Startup
Quick list
Quick List provides quick access to
manage the phone status and switch
between different profiles.
Press and hold to bring up Quick
List.
Power offSwitch phone off.
CommManager
LockActivate/deactivate keypad
All profiles are provided in Quick List as
well. For information on profiles, see
"Profiles" on page 2 4.
Control the connectivity of
the phone.
lock.
Sleep mode
The phone will automatically enter the
sleep mode if it is inactive for 1 minute
by default. During the sleep mode, the
screen shuts off and the system stands
by for incoming phone calls or user
input. Press any key will switch on the
phone again.
You can customise the length of
inactivity before entering the sleep
mode. See "Power Management" on
page 26 for more on display time out
settings.
Flight mode
The phone stops search ing for the signal
of the base station of your network
provider when it is in flight mode. You
can operate many phone functions in
off-line mode but you are not connected
to any network (you are not available for
incoming calls and you cannot initiate a
call except the emergency one).
1. Press and hold , and then select
CommManager in Quick List.
Alternatively, press and hold .
2. Select to disconnect
wireless connections, including
phone network and Internet
connections.
To activate the phone mode, select
in CommManager.
You can make an emergency call when
the phone is in Flight mode.
Keypad lock
Keypad lock prevents inadvertent
phone usage. However, you can still be
called and you can still make an
emergency call.
• By default, the keys are locked
automatically if unused for 30
seconds.
Or you can activate the keypad lock
while in Home screen by pressing
and holding .
• To deactivate the keypad lock, press
(Unlock) and then .
To disable auto key lock function, go to
Start > Settings > Home Screen > Auto
Key Lock.
Startup18
Master Reset
Master Reset restarts the smartphone by
erasing all data, programs as well as
system settings, and thus returns to its
factory default settings.
1. Select Start > System Tools > Master
Reset.
2. You will be required to enter a default
passkey 1234 to proceed. Press
(Yes) to confirm, or (No) to
exit.
Once confirmed, the phone will be
powered off and on automatically. You
need to proceed with the startup
procedure again. See " First time startup"
on page 16.
Switching the phone off
• Press and hold to switch the
phone off.
• Press and hold and select
Power off.
Navigating the menu
The phone features various functions
and settings organised in menus and
submenus.
• Press (Start) in Home screen to
open the main menu.
• Scroll the menu by pressing ,
, , and .
Alternatively, press the key
corresponding to the number shown
before an item, if available.
•If you find More... in your menu list,
you can either press the number
shown before it, or press to
find out more options.
• Confirm the selection with .
• Follow the on-screen commands and
press the corresponding key to
complete/exit the configuration.
• In this user manual, the steps n eeded to
reach a menu are shown in condensed
form, for example: Start > Settings.
• Main menu can be organised in
different views: List View, 3X3 Grid
View, and 4X3 Grid View. To change
menu view, go to Start > Settings >
Home Screen > Menu style.
19Home screen
Home screen
You will enter Home screen after you
have completed the first-time startup
procedure. You can use Home screen to
view the following information:
• Date and time
• Name of network operator
• Most recently used programs
• Upcoming appointments
• Tasks that need to be completed
• Commonly used programs
(predefined)
• Current phone profile
• Phone locked/unlocked status
• On/Off for Phone carrier, Bluetooth
technology and Wi-Fi.
• Windows Live™ sign-in access
(depending on your setup)
To change the appearance of Home
screen, go to Start > Settings > Home
Screen.
In addition, two soft keys are available at
the screen bottom as accesses to
different functions/menus depending
on the actual situation. For example, in
Home screen, you can see Start and
Contacts. As you switch to a different
screen, program, or a new message is
received, names and commands for the
two soft keys may vary at the screen
bottom. To access the designated
functions, press and .
The following figure shows the various
components on the screen.
Navigation bar
Located at the top of the screen, the
navigation bar contains various system
icons showing the system status of the
phone. See"Home screen icons" on
page 20 for details.
Recently used programs
10 recently used programs will be
displayed as a quick access.
Personal information
management
You can switch to Schedule and
Tasks to find out the upcoming
appointments and tasks. Or you can
access the commonly used programs
in Programs easily.
Home screen20
Menu bar
• The Start button: press to
bring up the main menu, which is an
access to all the programs and
utilities in this phone.
•: access the designated
function.
Home screen icons
Battery is charging
Battery status
Battery low
Alarm set
Silent profile active
Vibrate profile active
Bluetooth technology active
Wi-Fi active
Wi-Fi network searching
Wi-Fi connected
/
Line 1/2 in use
GPRS available
GPRS in use
Instant message received
Call incoming
Phone call(s) missed
Signal strength
Searching for phone network
Phone service unavailable
Phone service off
SIM card not loaded
New message(s) received
Available icons may vary depending on
the program you are running and the
service available in your area. For
example, a "G" icon is displayed if you
have subscr ibed to a GPRS s ervice w ith
your SIM ca rd and the GPRS signal is
available in the area where your phone is.
21Input methods
Input methods
When an editing screen is displayed, the
current text input method is indicated
in the upper right corner of the display.
Available text input methods may vary
depending on language version of the
operating system. Change the language
in Start > Settings > Regional Settings.
Following are some of the input
methods:
Lowercase text input with
T9.
Text input with T9 with the
first letter capitalised.
Uppercase text input with
T9.
Lowercase text input
without T9.
Text input without T9 with
the first letter capitalised.
Uppercase text input
without T9.
Numeric input.
Changing input methods
• Press repeatedly to select an
input method available in the same
language.
• Press and hold to select more
input methods and settings.
Text input without T9
• Press a number key repeatedly until
the required letter appears. After a
brief interval the cursor will advance.
Example:
Press once to enter the letter
"a", twice to enter "b" etc.
Press and hold to write the number.
• Press to delete the letter left of
the cursor or marked text.
Press and hold to delete text quickly.
• Press to move the cursor
(forwards/back).
• Press once/repeatedly: . , ? ! ’ "
1 + - ( ) @ / : _.
Press and hold: insert 1.
•Press to insert a space.
Press and hold to open the symbol
table to select a symbol or a special
character.
• Press to insert a line feed.
Text input with T9
T9 predicts the most probable word
from a sequence of keys you press.
1. Simply press the keys where the
relevant letter is located once.
2. If several options are found in the
dictionary for a key sequence (a
word), the mo st probable is displayed
first.
3. If the first highlighted word is not the
word you want, press to
highlight the desired word.
Input methods22
4. Press or to enter the
highlighted word.
5. To end a word, press to move
the cursor to the right of the word.
• Press to insert space.
Press and hold to open the symbol
table to select a symbol or a special
character.
• Press / to move the
cursor.
• Press to insert a line feed.
• Press to delete the letter left of
the cursor or marked text.
Press and hold to delete all entered
text.
Adding a new word to the T9
dictionary
If a desired word is not in the list of word
suggestions (as indicated by an Add
Word option in the list), the word is not
yet included in the T9 dictionary. You
can add the word to the dictionary.
1. Select Add Word at the end of the list
of word suggestions.
2. In the Add My Word field, enter the
new word.
3. Confirm with (Done).
The next time you ente r the word, it is in
the list of word suggestions.
To edit the new wo rds you added to the
T9 dictionary, press and hold ,
and go to T9 Settings > My Words.
T9 settings
To setup your preferences for T9 text
input, press and hold , and select
T9 Settings.
Preferences Set whether you want the
My WordsYou can add/delete the
HelpOnline T9® Text Inpu t user
About T9Details on T9® Text Input.
list of word suggestions to
complete the predicted
word, and whether you
want to show the next word
prediction, and more.
words to/from the T9
dictionary. Note that the
predefined words cannot
be deleted.
guide.
23Phone settings
T9® Text Input is licensed under one or
more of the following: U.S. Pat. Nos.
5,187,480, 5,818,437, 5,945,928,
5,953,541, 6,011,554, 6,286,064,
6,307,548, 6,307,549, and 6,636,162,
6,646,573, 6,970,599; Australia Pat. Nos.
727539, 746674, 747901; Austria Pat. Nos.
AT225534, AT221222; Brazil P.I. No.
9609807-4; Canada Pat. Nos. 1,331,057,
2,227,904, 2,278,549, 2,302,595; Japan
Pat. Nos. 3532780, 3492981; United
Kingdom Pat. No. 2238414B; Hong Kong
Standard Pat. No. HK1010924; Republic
of Singapore Pat. Nos. 51383, 66959,
71976; European Pat. Nos. 0 842 463
(96927260.8), 1 010 057 (98903671.0), 1
018 069 (98950708.2); Republic of Korea
Pat. Nos. KR201211B1, KR226206B1,
402252; People’s Republic of China Pat.
No. ZL96196739.0; Mexico Pat. Nos.
208141, 216023, 218409; Russian
Federation Pat. Nos. 2206118, 2214620,
2221268; and additional patents are
pending worldwide.
Entering symbols and special
characters
1. Press and hold to open the
symbol table.
Alternatively, you can press and hold
and select Symbols.
2. Press / to navigate to
character.
3. Press (Next) to switch to next
page.
4. Press to insert character.
My Text
My Text refers to short excerpts of texts
to be inserted in your SMS or MMS
messages.
Inserting My Text
1. Select Menu in your text editing
screen.
2. Use scroll to the desired text
template.
3. Press (Insert).
Editing My Text
1. When a text template is selected in My
Text, go to Menu > Edit My Text.
2. Revise the text.
3. Press (Done) to save the new
text template.
Phone settings
Start > Settings
You can customise how your
smartphone looks and behaves by
changing its internal settings.
Phone
You can change settings like auto
answer, auto redial, call barring, call
forwarding, call waiting, fixed dialling,
and showing your number, as well as
network related settings for phone calls.
Phone settings24
Sounds
System sounds provide an audio alert
when your attention is needed, whether
you have an upcoming appointment, an
incoming phone call, or someone has
sent you an instant message.
This option lets you enable sound for a
number of occasions. You can turn on
or turn off event sounds (sounds
produced by the operating system to
indicate errors, for example), program
sounds (sounds produced by software
you have downloaded) and their
notifications. You can also customise
the key tone and set it to be off, click or
tone.
Profiles
A profile is a group of settings that
determine, for example, whether the
phone will alert you to incoming calls
through a ring tone or a vibrating alert,
and how ring tones in general are used
on the phone. These settings allow the
phone's operations to best suit the
environment you are in.
You can press and hold to
activate/deactivate Vibrate profile in
Home screen quickly. Alternatively,
you can press and hold for other
profiles.
Home Screen
Aside from acting as the launch point
for most activities on your smartphone,
Home screen is a powerful canvas on
which you can customise to display
pertinent information and to better suit
you aesthetically.
Home screen layout provides a listing of
Home themes installed on your phone
and available for your use. By loading a
new layout, you can completely change
the look of your device.
You also have the option of selecting a
JPG or GIF image as a background
image for your device.
In the option of Time out, choose how
many minutes of inactivity will result in
returning to Home screen.
Clock & Alarm
This option lets you set the system clock
and alarms.
Set the time zone, date and time in Date
and Time; the information is then used
as your system clock.
Set the alarm time and switch the alarm
on in Alarm. is displayed in Home
screen when the alarm is switched on.
To set more alarms and for advanced
time options, go to Start > Organizer >
Traveller. See "Traveller" on page 42.
Connections
You need to configure the connections
properly in order to connect to other
networks. Refer to "Connectivity" on
page 54.
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