BenQ E37-5000, E42-5000, E46-5000 User Manual

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E37/E42/E46 Series LED TV User Manual

English

Welcome

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English

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

Copyright 2011 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

is a trademark of SRS Labs, Inc. TruSurround HD technology is incorporated under license

from SRS Labs, Inc.

This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit http://www.benq.com for the latest version of this manual.

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a lowcarbon society. Beside meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ’s CSR Website at http:// csr.BenQ.com/ for more details on BenQ’s environmental commitments and achievements.

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Safety, Warning, and Notice

To prevent potential dangers and prolong the service life of the TV, please observe the following points when installing, operating, and cleaning the TV.

For wall mounting, have a qualified and experienced technician mount it safely. Use only a recommended wall bracket (optional accessory) for this TV and ensure that the bracket is securely screw fixed to the wall structure, and not just the wall render, lining or cladding.

Do not place the TV near water, like a spa or pool, or in a position which will allow the splashing or spraying of water onto the display.

Do not place the TV near or above sources of heat, such as radiators, heaters, fuel stoves and other heat-generating items (including audio amplifiers).

Observe all warnings and cautions as labeled on the TV.

Do not place the TV in direct sun or spot lighting will shine onto the TV.

Do not place the TV on an uneven, sloping or unstable surface (such as a trolley) where it may fall and cause damage to itself or others.

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For wall mounting, allow appropriate space on top for attaching the TV to the wall bracket.

If recessed into a wall opening, you must leave appropriate free space both top and bottom for mounting and removing the TV.

Do not cover or block the vents and openings while the TV is switched on.

Do not place the TV in an enclosed place without allowing for ventilation.

All Liquid Crystal Display (LCD) screens have a very thin protective layer of glass which is liable to marking or scratching, and cracking if struck or pressured. The liquid crystal substrate is also liable to damage under excessive force or extreme temperatures. Please handle with care.

To prevent the spread of fire, keep candles or other open flames away from the TV at all times.

Safety, Warning, and Notice iii

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English

Do not insert your fingers or any foreign objects into the hinge and its surrounding area to avoid possible injury to you or damage to the TV.

• Only use the power cord supplied with the TV. Never use a power cord which appears damaged or frayed, or change the plug type on the power cord.

• Use only a properly grounded plug and receptacle. -- An improper ground may cause electric shock or equipment damage (Class l Equipment only).

• Be aware of the total loading when using extension cords or multiple outlet power boards.

• This TV has no power switch. When installing the TV, incorporate a readily accessible disconnect device in the fixed wiring, or connect the power cord to socket-outlet which must be provided near the TV and easily accessible. If a fault should occur during operation of the unit, operate the disconnect device to switch the power supply off, or disconnect the power cord.

• This TV has been engineered and manufactured with the highest priority on safety, however, IMPROPER HANDLING OR USE CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARD. Please handle this TV with care. If damaged, turn off the power and unplug the power cord from the TV. Transport the TV to your nearest BenQ authorized service center for repair.

• There are no user serviceable parts in this TV. Never unscrew or remove any covers. There are dangerous voltages inside. Turn off the power and unplug the power cord before moving the TV.

Do not apply excessive force or place heavy stuff on the TV to avoid possible damage.

Care and cleaning information

• Always turn off and disconnect the TV from the mains power before

cleaning.

• Do not use cream, liquid, aerosol or spray cleaners. Use only a slightly damp

well wrung-out (drip-free) and lint-free, clean soft cloth and lightly wipe the TV.

• If necessary, use a pH-neutral liquid dish-washing detergent diluted with

water on a separate clean lint-free cloth to remove oil or grease marks. Wipe over again with a clean dry lint-free cloth to remove any smear marks.

• When cleaning the TV (including the frame around the screen), please use a

proper cleaning tool harmless to the materials used by the TV in order to avoid possible scratches or damages.

• Under close examination and in certain circumstances, you may notice that a

few non-active pixels appear on the screen as a fixed point of color. Please note that this does not affect the performance of your product as it is usually not visible at normal viewing distances.

• If the TV is not going to be used for an extended period of time (like when

you are going away for holidays), it should be switched off and unplugged from the wall outlet. You should also consider removing the batteries from the remote control (as they may leak).

• The TV is not suitable for installation on certain transportation vehicles

(such as cars, yachts, and so on) to avoid possible damage to the TV because of vibration.

• LCD (Liquid Crystal Display) screens, like plasma (PDP) and conventional

CRT (Cathode Ray Tube) screens, are also susceptible to “screen burn-in” or “image retention” which can be found on the screen as visible fixed lines and

Care and cleaning informationiv

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shades and cannot be removed. To avoid such permanent damage to the screen, please take the following preventive measures when using your TV:

(1) Avoid displaying still images (like On-Screen Display menus, TV station

logos, fixed/inactive text or icons) for more than two hours.

(2) Change the aspect ratio from time to time. Fill the entire screen with the

image and eliminate the black bars whenever possible. Avoid displaying images in 4:3 aspect ratio over a long period of time, otherwise there

may be visible burn marks on the screen as two vertical lines. (3) Turn on the ECO Mode function when displaying PC input image. (4) This TV is designed for home use only. Do not use it as a commercial

display in public areas.Please note that the product warranty does not

cover any screen damages that result from the failure to take the

measures above.

Please note that the product warranty does not cover any screen damages that result from the failure to take the measures above.

• Many of the electronic components used by the TV contain high tension coils, and thus inductance occur when circuits pass through these components. This inductance is a normal physical phenomenon, which can be found in many electronic devices in daily life such as computers and fluorescent lights. Therefore, there is no concern or worry about the use and safety of this TV.

• During installation and uninstallation, please pay special attention to the stand base because it is made of fragile glass.

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Safety notice for batteries

The use of the wrong type of batteries may cause chemical leaks or explosion. Please note the following:

• Always ensure that the batteries are inserted with the positive and negative

terminals in the correct direction as shown in the battery compartment.

• Different types of batteries have different characteristics. Do not mix

different types.

• Do not mix old and new batteries. Mixing old and new batteries will shorten

battery life or cause chemical leaks from the old batteries.

• When batteries fail to function, replace them immediately.

• Chemicals which leak from batteries may cause skin irritation. If any

chemical matter seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the batteries as soon as possible.

• Due to varying storage conditions, the battery life for the batteries included

with your TV may be shortened. Replace them within 3 months or as soon as you can after initial use.

Safety notice for batteries v

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English

Safety notice for remote control

If the TV comes with a remote control, please note the following:

• Do not put the remote control in the direct heat, humidity and avoid fire.

• Do not drop the remote control.

• Do not expose the remote control to water or moisture. Failure to do so could result in malfunction.

• Confirm there is no object between the remote control and the remote control sensor of the TV.

• If the remote control will not be used for an extended period, remove the batteries.

Regulatory Statements

CE Declaration of Conformity

This device complies with the requirements set out in the Council Directives on the Approximation of the Laws of the Member States relating Electromagnetic Compatibility (2004/108/EC), Low Voltage Directive (2006/ 95/EC), the Restriction of The Use of Certain Hazardous Substances in Electrical And Electronic Equipment Directive (2002/95/EC), Turkish EEE Directive, and the COMMISSION REGULATION (EC) No 642/2009 implementing Directive 2005/32/EC of the European Parliament and of the Council with regard to ecodesign requirements for televisions.

WEEE directive

Disposal of Waste Electrical and Electronic Equipment and/or Battery by users in private households in the European Union. This symbol on the product or on the packaging indicates that this can not be disposed of as household waste. You must dispose of your waste equipment and/ or battery by handling it over to the applicable take-back scheme for the

WEEE

recycling of electrical and electronic equipment and/or battery. For more information about recycling of this equipment and/or battery, please contact your city office, the shop where you purchased the equipment or your household waste disposal service. The recycling of materials will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and environment.Battery

Recycling information: See http://www.benq.com/support/recycle for details.

Regulatory Statementsvi

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Table of Contents

Safety, Warning, and Notice......................................... iii

Care and cleaning information......................................iv

Safety notice for batteries................................................v

Safety notice for remote control ...................................................... vi

Regulatory Statements ...................................................vi

CE Declaration of Conformity.......................................................... vi

WEEE directive .................................................................................. vi

Getting to know your TV................................................1

Front view ........................................................................................... 1

Remote Control (Option 1) ............................................................... 2

Remote Control (Option 2) ............................................................... 5

Remote control usage tips ..................................8

Control panel ..................................................................................... 9

Rear view ........................................................................................... 10

Connecting the Composite Video input ......................................... 12

Connecting the Component Video input ....................................... 12

Connecting the computer D-Sub (VGA) input.............................. 13

Connecting the HDMI input ........................................................... 13

Connecting the SPDIF audio output............................................... 14

Connecting the headphone audio output ....................................... 14

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Adjusting aspect ratio....................................................................... 15

Navigating the OSD menu............................................16

Picture menu .................................................................................... 17

Sound menu ..................................................................................... 18

TV menu .......................................................................................... 19

Features ............................................................................................ 20

Multimedia files.............................................................21

Viewing multimedia files or folders................................................. 21

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English

Playing multimedia files ...................................................................22

During photo playback (slideshow) ......................................................22

During music playback...........................................................................22

During video playback ...........................................................................22

Reference....................................................................... 24

Dimensions ........................................................................................24

Specifications ................................................................ 27

Supported component (YPbPr) video timing ................................28

Supported HDMI video timing ........................................................28

Supported HDMI (for connecting with a computer) input signal

resolutions .........................................................................................29

Supported computer (D-sub/VGA) input signal resolutions ........30

Setting up appropriate output resolution on a computer....................30

Troubleshooting ................................................................................31

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Getting to know your TV

Front view

English

No. Name Description

1 Speakers

Remote control sensor window

Power/status indicator

Left and right speakers for reproducing high-quality stereo audio.

Receives command signals from the remote control.

• Lights up green when the TV is powered on.

• Lights up red when the TV is in standby mode.

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Remote Control (Option 1)

English

Power/Standby

Press this button to power the TV on or put it to the standby mode.

Freeze/ Freeze (Teletext)

• Press this button to freeze the image on the screen. Press the button again to resume viewing in real time.

• When Teletext displays on-screen, press this button to freeze Teletext messages. Press it again to restore normal update.

Index (Teletext)

Press this button to go to the Teletext index page.

Reveal (Teletext)

Press this button to display any

concealed Teletext information (such as answer to a quiz).

Subcode (Teletext)

Press this button to enter the subpage of

a Teletext menu.

Favorite List

Press this button to jump to one of the

7 8

favorite channels you have stored.

(No function)

0-9 Channel selection

Press these buttons to select the program you wish to view.

Recall

Press to toggle between the current channel and the previous one.

INFO

Press this button to display the input source information.

Press this button to display the OSD menu for commands and settings. Press it again to close.

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////OK

When the OSD (On-Screen Display) menu displays on-screen:

• Press

/or to select settings. /or to adjust settings.

• Press BACK to execute selections.

SUBTITLE

• ATV: Switch between available subtitle languages.

• DTV: Display subtitle language selection boX.

Senseye / Green

• When showing files on a connected USB device or editing channels, runs the command labelled green in the OSD menu.

• To access the Senseye related menu, press the MENU button on the remote control and select Picture >

English

Senseye Settings.

Sleep Timer / Red

• Sleep Timer: Press this button to set the automatic shut-off timer.

• Red: Function key for teletext, program edit, or electric program guide.

(No function)

+/- Volume

Press these buttons to raise or lower the volume level.

Mute

Press this button to mute the sound output. Press it again to restore the sound output.

Navigation Controls

Used when showing files on a connected USB device or editing channels.

Press this button to switch directly to the (traditional) analog TV mode to view ATV or DTV channels.

INPUT

Press these buttons to sequentially change channels.

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English

Aspect Ratio/ Size (Teletext)

• Aspect Ratio: Press this buttonto adjust the screen image aspect ratio.

• Size: When Teletext displays on-screen, press this button to enlarge Teletext size. Press it again to resume normal size.

Mode (Teletext)

Press this button to cycle the Teletext display mode between Teletext only or with Teletext superimposed on the display.

Audio

To select a sound mode.

Single/Double digit Channel Number

Press this first to key in 2-digit channel number.

BACK

In the OSD menu, press this button to return to the previous menu page.

Sound

Press to toggle among available TV

sound modes (may vary from your TV sound system).

Guide

Displays the Electronic Program Guide on the screen in DTV mode. Pressing again to turn Guide off.

Blue

Function key for teletext, program edit,

or electric program guide.

Picture/ Yellow

• Picture: Press this button to select a desired preset picture mode

• Yellow: Function key for teletext, program edit, or electric program guide.

Functions on the remote control may vary depending on different sales regions.

Getting to know your TV4

Channel

Press these buttons to sequentially change channels.

SRS TruSurround HD

Press these buttons to turn on/off the SRS TruSurround HD sound effect.

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Remote Control (Option 2)

Power/Standby

Press this button to power the TV on or put it to the standby mode.

Senseye / Green

• When showing files on a connected USB device or editing channels, runs the command labelled green in the OSD menu.

• To access the Senseye related menu, press the MENU button on the remote control and select Picture >

Senseye Settings.

Sleep Timer / Red

• Sleep Timer: Press this button to set the automatic shut-off timer.

• Red: Function key for teletext, program edit, or electric program guide.

Guide

Displays the Electronic Program Guide on the screen in DTV mode. Pressing

English

again to turn Guide off.

SUBTITLE

• ATV: Switch between available subtitle languages.

• DTV: Display subtitle language selection box.

Mode (Teletext)

Press this button to cycle the Teletext display mode between Teletext only or with Teletext superimposed on the display.

Index (Teletext)

Press this button to go to the Teletext index page.

Subcode (Teletext)

Press this button to enter the subpage of a Teletext menu.

Reveal (Teletext)

Press this button to display any concealed Teletext information (such as answer to a quiz).

0-9 Channel selection

Press these buttons to select the program you wish to view.

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Recall

Press to toggle between the current channel and the previous one.

Audio

To select a sound mode.

+/- Volume

Press these buttons to raise or lower the volume level.

SRS TruSurround HD

Press this button to turn on/off the SRS TruSurround HD sound effect.

////OK

English

When the OSD (On-Screen Display) menu displays on-screen:

• Press /or to select settings.

• Press

/or to adjust settings.

• Press BACK to execute selections.

Press this button to display the OSD menu for commands and settings. Press it again to close.

Navigation Controls

Used when showing files on a connected USB device or editing channels.

Favorite List

Press this button to jump to one of the favorite channels you have stored.

(No function)

INPUT

Press these buttons to sequentially change channels.

Picture/ Yellow

• Picture: Press this button to select a desired preset picture mode

• Yellow: Function key for teletext, program edit, or electric program guide.

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Blue

Function key for teletext, program edit, or electric program guide.

Text

Displays text message when available.

Freeze/ Freeze (Teletext)

• Press this button to freeze the image on the screen. Press the button again to resume viewing in real time.

• When Teletext displays on-screen, press this button to freeze Teletext messages. Press it again to restore normal update.

Aspect Ratio/ Size

• Aspect Ratio: Press this buttonto adjust the screen image aspect ratio.

• Size: When Teletext displays on-screen, press this button to enlarge Teletext size. Press it again to resume normal size.

Single/Double digit Channel Number

English

Press this first to key in 2-digit channel number.

Channel

Press these buttons to sequentially change channels.

Mute

Press this button to mute the sound output. Press it again to restore the sound output.

INFOR

Press this button to display the input source information.

BACK

In the OSD menu, press this button to return to the previous menu page.

Functions on the remote control may vary depending on different sales regions.

Getting to know your TV 7

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English

30 degrees

6 meters

Remote control usage tips

• The remote control must be held at an angle within 30 degrees of the TV's remote control sensor window to function correctly. The distance between the remote control and the sensors should not exceed 6 meters.

• Do not cover the sensor window on the front of the TV, or place objects in front of it which will block the direct line-ofsight between the remote control and the sensor window on TV.

• Do not let the remote control become wet, or place it in humid environments (like bathrooms.)

• If the remote control sensor window on the TV is in direct sunlight or strong light, the remote control may not operate properly. In this situation, change the light source or readjust the angle of your TV, or operate the remote control from a location closer to the remote control sensor window on the TV.

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Control panel

12345

English

No. Name Description

VOL (Volume)

+/- button

CH (Channel)

/button

MENU button

• Adjusts the volume level of the built-in speakers.

• In the OSD menu, moves the selection highlight left or right or changes settings.

• Sequentially selects the previous or next tuned TV channel.

• In the OSD menu, moves the selection highlight up or down or changes settings.

Displays the On-Screen Display (OSD) menu if not visible, or exits the current menu if displayed.

• Cycles through input signal sources.

INPUT button

• In the OSD menu, executes selections or to enter a submenu you have selected.

(Power/

standby)

Toggles the TV between standby mode and on.

button

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English

AV-IN

235

7 8 91011 12 13

614

Rear view

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No. Name

No. Name Description

1AC IN

Connects to the AC power cord.

•

YPbPr

3 SPDIF

4ANTENNA/TV 5PC-IN

6 PC AUDIO

Headphone

output

8 VIDEO - IN

9 VIDEO OUT

10/

USB

•

Connects to the SPDIF digital audio input of a connected device.

Connects to an antenna TV/CATV cable system. Connects to the video (D-Sub) output of a PC. Connects to the audio output to match that of the PC video (D-Sub)

output.

Connects to stereo headphones.

Connects to the outputs of composite video and audio on an AV s our ce d ev ice .

Connects to the inputs (composite video and audio) on a connected device.

Connects to USB external storage devices so that you can use the TV to view digital photos.

YPbPr: Connects to the Component Video (Y Pb Pr) output

of an appropriate source device.

AUDIO (L: left; R: right): Connects to the audio output of an

appropriate source device to match that of the Component Video output.

English

12/ 13/14HDMI

Front views, rear views, available jacks, jack names, and their locations may be different depending on the TV models available in your country or region.

Connects to the HDMI digital audio/video or DVI digital video output of your digital source device.

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English

AV L

AV-IN

VCR

Composite video and audio cable

Y Pb Pr - IN

TV game console

Component Video cable

Audio cable

Connecting the Composite Video input

Connecting the Component Video input

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Connecting the computer D-Sub (VGA) input

AV-IN

Computer

Audio

cable

D-Sub

cable

AV-IN

HDMI cable

Blu-ray disc player

English

Connecting the HDMI input

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English

AV-IN

Coaxial SPDIF audio cable

Amplifier

AV-IN

Stereo headphone

Connecting the SPDIF audio output

Be sure to turn on SPDIF from the TV OSD menu after cable connection is

complete.

Connecting the headphone audio output

Once connected, the TV’s built-in speakers will be muted automatically. The volume level can be adjusted from the TV and the remote control.

Avoid prolonged use of the headphone or listening in an excessive volume level, otherwise your hearing will be damaged.

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Adjusting aspect ratio

The TV can resize and reshape an image to suit your requirements. The visual result depends upon the setting your have chosen, and the original aspect ratio of the input image. Press through different aspect ratios.

Mode Description and usage Screen

Display aspect ratio is automatically set to 4:3 or

Auto

16:9 based on the aspect ratio information carried by the input signal.

Display aspect ratio is 4:3.

Aspect Ratio on the remote control to cycle

English

Normal

Zoom1

Zoom2

Wide screen

Recommended for use when viewing video sources already in the 4:3 aspect ratio (such as analog TV and PC video input).

Display aspect ratio is enlarged proportionally from 4:3 to 16:9. Part of the top and bottom areas (only those exceeding the displayable area of the screen) of the image is cut off.

Recommended for use when viewing a letter box video already having two black strips on top and bottom of the screen.

Display aspect ratio is 14:9 while part of the top and bottom areas of the image is cut off.

Display aspect ratio is enlarged nonproportionally from 4:3 to 16:9 while avoiding distortion on the center of the image (distortion on the edge is more obvious though).

Recommended for use when viewing a 4:3 video in full screen.

• Available aspect ratio options are dependent on the type of input signal being selected. When viewing PC input (via D-Sub or DVI), only full screen and wide screen are available for selection.

• To avoid possible “image retention” or “screen burn-in” on the LCD screen of your TV, it is recommended that you change the aspect ratio from time to time and prevent the TV from displaying a static image for a prolonged period of time.

• The available menu items are dependent on the input source being selected. Unavailable items will be greyed out or not displayed.

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English

Navigating the OSD menu

To enter the On-Screen Display (OSD) menu, press MENU on the remote control or screen bottom.

For example, you can:

1. Press  or  on the remote control to move among 4 different main menus:

2. Press highlighted on the screen) menu.

3. Press  or  on the remote control to select an item in the submenu.

4. Press / on the remote control to adjust settings.

5. Press the OSD menu. (Pressing

See the following section for more information on OSD.

Available menu items may vary depending on the selected input source.

MENU on the TV. Next, follow the navigation guides shown on the

Picture, Sound, TV, and Features.

OK on the remote control to enter the submenu of a selected (as

Back on the remote control to return to the previous menu or close

MENU on the TV closes the OSD menu directly.)

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Picture menu

Picture

Smart Picture

Brightness

Contrast

Color

Tint

Sharpness

Color Temperature

Senseye Settings

Move Select Exit

Item Function

Selects a picture mode you want to use.

Smart Picture

This Smart Picture option is not available when the computer D-Sub (VGA) input is in use.

Vivid

Cool

English

Brightness

Contrast

Color Tint

Sharpness

Color Temperature

Senseye Settings

Adjusts image black level, so that detail in the dark areas of an image can be seen.

Adjusts image white level so that whites do not wash out surrounding colors.

Adjusts image color intensity. Adjusts color balance. Adjusts image sharpness level.

When viewing text-rich contents from the VGA or DVI input, you may need to set the sharpness level to 0 for a suitable display result.

Adjusts the color tint of the black and white part of the image. You can choose from Normal, Cool, or Warm.

Adjusts settings in Noise Reduction, Flesh Tone, Backlight, Dynamic Contrast, Motion Blur Free, and Game Mode.

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English

Move Select Exit

Sound

Sound Mode

Equalizer 120Hz

Equalizer 500Hz

Equalizer 1.5KHz

Equalizer 5KHz

Equalizer 10KHz

SRS TruSurround HD

Balance

Off

Personal

Sound menu

Item Function

Sound Mode

Equalizer

Balance

Selects a sound effect: Personal, Music, Speech, and Standard. Adjusts sound signals in various frequency ranges: 120Hz, 500Hz,

1.5KHz, 5KHz, and 10KHz. Adjusts the distribution of sounds between the left and the right

built-in speakers. Turns on/off the SRS TruSurround HD sound effect, which creates

SRS TruSurround HD

Digital Audio Out

AVL

an immersive, feature-rich surround sound experience from two speakers, complete with rich bass, high frequency detail and clear dialog.

When SRS TruSurround HD is on, Sound Mode, Equalizer, and

Balance are not available for selection.

Turns on/off the PCM digital audio out option when SPDIF is in use.

Turns on/off the automatic volume level control. When AVL is on, it provides a constant volume level.

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TV menu

Channel Scan

Manual Scan

Channel Skip

Channel Sort

Channel Edit

Channel Fine Tune

Move Select Exit

English

Item Function

Channel Scan

Manual Scan Channel Skip Channel Sort Channel Edit Channel Fine

Press OK to start automatic channel scanning. All detected channels will be automatically stored on the TV.

Scans TV channels manually. Omits a selected (already scanned) TV channel. Selects the auxiliary audio channel. Customizes the number and name of a channel.

Manually adjusts the frequency used by a channel.

Tune

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Features

English

Menu Language

Picture Format

Time

Parental

Reset Smart Settings

Reset Factory Mode

SW Ver.

Move Select Exit

Item Function

Selects the language for the OSD menu.

Language

Toggles among different aspect ratios: Auto, Normal, Zoom1, Zoom2, and Wide screen.

Picture Format

When a computer is connected, only two picture formats (full screen and wide screen) are available.

English

Wide screen

BENQ_v1.08

Time

Parental

Reset Smart Settings

Reset Factory Mode

Software Version

Getting to know your TV20

Sets the timer for the TV to automatically enter the standby mode.

To quit the standby mode, press the Power key on the remote control.

Helps concerned parents control the access (such as limited time and channels) to the TV. The default password is 1234.

If you forgot your password, you can use the Reset Default option in

the same menu and the password will be reset to 1234.

Restore all settings to their default values.

After resetting, all previously stored TV channels are still kept. So,

you do not need to scan channels again.

Restore all settings to the factory default values.

You need to scan and store the TV channels again after reset.

Displays the current TV firmware version information.

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Multimedia files

If you have images, videos, or music stored in a USB device, you can view/ listen to them on the TV:

1. Turn on the TV, and then plug a USB device into the USB port of the TV.

2. Repeated press selected. A folder view of the USB device will then display on the screen.

3. Press

MENU on the remote control to select a media type: Photo, Music, or

Video.

4. Press

MENU and  /  to select other options (such as effects) as needed.

5. Press , ,  or  on the remote control to move to a file you wish to start and press played backed in a sequence.

• The connected USB device must use the FAT32 file system supported by Windows. (This TV does not support the NTFS file system.)

• Under the FAT32 file system, the maximum partition size is 2TB, while the maximum size of a single file is 4GB. Yet, it is recommended to not to use a USB hard drive larger than 1TB or a USB disk larger than 32GB.

Viewing multimedia files or folders

Once you have entered the file view screen, press MENU on the remote control and the following options will appear:

•

Sort: You can choose how multimedia files are displayed in either of the

following orders:

• Photo: sorted by date or name

• Music: sorted by name, genre, artist, or album

• Video: sorted by type, date, or name

•

Media Type: You can view photos, music, or video files. (Only one media

type can be displayed at a time.)

•

Thumbnail Size: You can choose how large each thumbnail is (small, middle,

or large).

Press  /  to select an option. Pressto enter the submenu (if available) and press

OK to confirm selection.

INPUT or  /  on the remote control until USB is

OK on the remote control. All files will automatically be

English

When viewing files, you can perform the following operations:

• Press , ,  or  to select a file or folder.

• Press

OK to open a file folder or play the file.

• Press MENU to return to the upper layer of directory.

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English

Playing multimedia files

In the file view screen, press , ,  or  to move to a file you wish to play and press perform the following operations:

During photo playback (slideshow)

• Press to show the previous photo, or press to show the next photo.

• Press time of each photo. The time you selected shows on the top of the screen.

• Press effect when changing photos. The effect you selected shows on the top of the screen.

• Press stop slideshow playback. While Pause is selected, you can press remote control and select rotating or enlarging the current photo. Press to resume playback.

• Press to stop playback at any time.

• Press

• Once the last photo is played, the file view screen will appear automatically.

During music playback

OK to start playback. Depending on the media type, you can

MENU on the remote control and select Duration to setup the display

MENU on the remote control and select Effect to setup the transition

MENU on the remote control and select Pause (or )to temporarily

INFO on the remote control to show or hide photo file information.

MENU on the

• Press to play the previous music file, or press to play the next music file.

• Press to fast rewind the current music file, or press to fast forward the current music file.

• Press the volume button to adjust volume.

• Press the mute button to turn off volume. Press the same button again to turn on volume.

• Press to temporarily stop the current music file playback. Press to resume playback.

• Press

• Press to stop playback at any time.

• Press

• Once the last music file is played, the file view screen will appear

MENU on the remote control to see available options. Here you can

pause, repeat (none, repeat one, or repeat all), shuffle, show file info or spectrum. You can also play music only by turning off the screen. To turn on the screen, simply press any key (except the power key) on the remote control or any key on the TV.

INFO on the remote control to show or hide music file information.

automatically.

During video playback

• Press to play the previous video file, or press to play the next video file.

• Press to fast rewind the current video file, or press to fast forward the current video file. (Speed changes automatically as you keep pressing either button: 1X/2X/4X/8X/16X/32X.)

• Press the volume button to adjust volume.

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• Press the mute button to turn off volume. Press the same button again to turn on volume.

• Press to temporarily stop the current video file playback. Press to resume playback.

• Press

MENU on the remote control to see available options. Here you can

pause, repeat (none, repeat one, or repeat all), shuffle, or show file info. You can also setup picture mode (personal, standard, vivid, movie, or eco) and picture format (auto, normal, zoom 1 or zoom 2)

• Press to stop playback at any time.

• Press

INFO on the remote control to show or hide video file information.

• Once the last video file is played, the file view screen will appear automatically.

English

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Reference

Unit: mm

E37 Series

898.85

560.45

631.22

480

226

36.3

Dimensions

English

Getting to know your TV24

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Unit: mm

E42 Series

1011

623.6 690

226

480

33.7

English

Getting to know your TV 25

Page 34

Unit: mm

E46 Series

1111.75

464

693.15

768.82

550

239

English

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Specifications

Backlight type LED LED LED Size 37” 42” 46” Resolution 1920 x 1080 1920 x 1080 1920 x 1080 Brightness (cd/m2)

Display

Input terminals

Output terminals

Power

Dimensions

Operating temperature

Storage temperature

(typical) Contrast ratio 4000:1 4000:1 4000:1 Dynamic Contrast

Ratio Color depth/colors 10bits 10bits 10bits Viewing angle 178 degrees 178 degrees 178 degrees

RF tuner 1 1 1

HDMI333 Component111 D-sub (VGA)111 USB 222 PC Audio In111 Video out 1 1 1 SPDIF out111 Audio outNoNoNo Headphone jack 1 1 1

Power input

Power consumption

Standby mode 0.4W 0.4W 0.41W Dimensions with

stand (W x H x D mm) Dimensions

without stand (W x H x D mm) Weig ht w ith s tan d

(Kg) Weight without

stand (Kg)

E37-5000

400nits 400nits 400nits

1000000:1 1000000:1 1000000:1

AC220~240V, 50-60Hz, 1.5A

140W 148W 180W

898 x 631 x 226

898 x 560 x

36.3

14.7 17 20.5

11.7 14 17

0°C~40°C (at sea level)

-20°C~60°C (at sea level)

E42-5000 E46-5000

AC220~240V, 50-60Hz, 1.5A

1011 x 690 x 226

1011 x 623 x

33.7

0°C~40°C (at sea level)

-20°C~60°C (at sea level)

AC220~240V, 50-60Hz, 2.0A

1111 x 772 x 239

1111 x 693 x 33

0°C~40°C (at sea level)

-20°C~60°C (at sea level)

English

Design and specifications are subject to change without notice.

Getting to know your TV 27

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Supported component (YPbPr) video timing

English

Horizontal

Timing Resolution

480i 720 x 480 15.735 60i 13.5 Yes 576i 720 x 576 15.625 50i 13.5 Yes 480p 720 x 480 31.47 60p 27 Yes 576p 720 x 576 31.25 50p 27 Yes 720p60 1280 x 720 45.00 60p 74.25 Yes 720p50 1280 x 720 37.50 50p 74.25 Yes 1080i60 1920 x 1080 33.75 60i 74.25 Yes 1080i50 1920 x 1080 28.13 50i 74.25 Yes 1080p60 1920 x 1080 67.5 60p 148.5 Yes 1080p50 1920 x 1080 56.25 50p 148.5 Yes

Frequency

(KHz)

Vertical

Frequency

(Hz)

Dot Clock

Frequency

(MHz)

Supported HDMI video timing

Timing Resolution

Horizontal

Frequency

(KHz)

Vertical

Frequency

(Hz)

Dot Clock

Frequency

(MHz)

Support

Note

480i

576i

480p 720 x 480 31.47 60p 27

576p 720 x 576 31.25 50p 27

720p60 1280 x 720 45.00 60p 74.25

720p50 1280 x 720 37.50 50p 74.25

1080i60 1920 x 1080 33.75 60i 74.25

1080i50 1920 x 1080 28.13 50i 74.25

1080p60 1920 x 1080 67.5 60p 148.5 HDMI 1080p50 1920 x 1080 56.25 50p 148.5 HDMI 1080p24 1920 x 1080 27 24 74.25 HDMI

720 x 480 (1440 x 480)

720 x 576 (1440 x 576)

15.735 60i 27 HDMI

15.625 50i 27 HDMI

HDMI & DVI

1080p25 1920 x 1080 28.125 25 74.25 HDMI 1080p30 1920 x 1080 33.75 30 74.25 HDMI

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Supported HDMI (for connecting with a computer) input signal resolutions

Vertical

Resolution

640 x 480 60 31.5 25.17 VGA

640 x 480 72 37.8 31.5 VESA

640 x 480 75 37.5 31.50 VESA

720 x 400 70 31.469 28.322 VGA

800 x 600 60 37.9 40.00 VESA

800 x 600 72 48.0 50.0 VESA

800 x 600 75 46.9 49.50 VESA

1024 x 768 60 48.4 65.00 VESA

1024 x 768 70 56.5 75.00 VESA

Frequency

(Hz)

Horizontal

Frequency

(kHz)

Pixel

Frequency

(MHz)

Note Mode

HDMI & DVI

English

1280 x 720 60 44.9 74.1

1280 x 1024 60 64.0 108.00 VESA

1360 x 768 60 47.7 85.5 VESA

1440 x 900 60 55.9 59.8 VESA

1680 x 1050 60 65.29 59.95 VESA

1920 x 1080 59.93 66.587 138.5 VESA

HDMI & DVI

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Supported computer (D-sub/VGA) input signal resolutions

English

Resolution

Vertical

Frequency

(Hz)

Horizontal

Frequency

(kHz)

Pixel

Frequency

(MHz)

640 x 480 60 31.5 25.17 VESA 640 x 480 72 37.86 31.50 VESA 640 x 480 75 37.5 31.50 VESA 720 x 400 70 31.469 28.322 800 x 600 60 37.9 40.00 VESA 800 x 600 72 48.08 50.00 VESA 800 x 600 75 46.9 49.50 VESA 1024 x 768 60 48.4 65.00 VESA 1024 x 768 70 56.48 75.00 VESA 1280 x 720 60 44.77 74.50 1280 x 1024 60 64.0 108.00 VESA 1360 x 768 60 47.72 84.75 VESA 1440 x 900 60 55.93 106.5 VESA

Note

1680 x 1050 60 65.29 146.25 VESA

1920 x 1080 59.93 66.587 138.5

• Resolutions outside of these tables are not recognized and will not be displayed.

• When you connect the TV to a computer, you should adjust the resolution in the display properties of the computer to closely match the native resolution of the TV. For example, 1920×1080 @ 60Hz.

reduced blanking

Setting up appropriate output resolution on a computer

Before connecting the TV to a computer to display computer video, please follow the instructions below (in Windows XP for example) to setup appropriate output resolution.

1. On Windows Desktop, right-click and select that appears.

2. Click the

3. Drag the

Settings tab in the window that follows.

Resolution slider and select a compatible resolution according to

the "Supported computer (D-sub/VGA) input signal resolutions" table above. If your computer supports it, select 1920 × 1080 @ 60Hz as the output resolution for the best result.

4. Click

OK to save the setting and close the window.

5. Switch the computer video output from monitor to the TV.

6. Repeatedly press

Input on the remote control and select the VGA input.

Properties from the menu

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Troubleshooting

There are many external influences and circumstances beyond the control of BenQ which may be causing problems with your TV. Some of the more common and user fixable problems are listed below for your information.

Please check the following list before calling your nearest BenQ Customer Service Center, and attempt the following steps to diagnose and fix the problem yourself:

Symptoms Possible causes

• Check that the power switch on the power outlet is turned on.

• Check that the power plug is securely inserted into both the

The TV does not turn ON.

There is no picture or sound.

AC IN

outlet is switched on (if switched).

• Check that power is available from the power outlet by trying another known working appliance (e.g. desk lamp) from that same power outlet.

• Check that the TV is turned on (The power indicator should be green).

• Try a different input source to confirm if the symptom is still present or whether the source is at fault.

• Check for mis-connection of cables for that input.

• Adjust the volume control to check that isn't turned down.

• If the TV is connected to a computer, make sure that the computer is not in standby or hibernation mode, and the computer’s video display is switch to external output.

jack on the TV and the wall outlet, and that the wall

English

The picture is not sharp or the picture contains image movement when using the TV tuner input.

The picture is doubled or tripled when using the TV tuner input.

• The reception may be weak. See next problem solution.

• Change channels to confirm if the symptom is still present or whether the channel station is at fault.

• Make sure the antenna cable is properly connected.

• Try redirecting or relocating your antenna to improve the picture. If the antenna is exterior, have a suitable qualified and experienced antenna specialist adjust the antenna.

Your TV antenna signal may be effected by interference. Try redirecting or relocating your antenna to reduce the effects of the interference. If the antenna is exterior, have a suitable qualified and experienced antenna specialist adjust the antenna. Picture ghosting is caused by reflections from buildings, large metal structures and mountains.

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English

The cable connection is correct, but there is only sound and no picture is displayed.

The image appears distorted.

The image appears too 'washed out', or the darkest areas of the image appear too bright.

Picture is not clear, or there is no image display when viewing computer input.

• Check to make sure that the cables are firmly connected to the terminals on the TV.

• Ensure that the input signal resolution from the source device (e.g., the computer or TV game console) is supported by the TV (maximum 1080p for HDMI and Component Video inputs, and 1920×1080 @ 60Hz for computer and DVI inputs). If the input signal resolution is too high or not supported, the picture will not be displayed. Lower or select a compatible signal resolution on the signal source device and try again.

• Ensure the TV aspect ratio is correctly set to suit the image source.

• Try a different input source to confirm if the symptom is still present or whether the source is at fault.

• Lower the

Contrast setting.

• The input source device (e.g. DVD player) brightness level may be set too high. Reduce its brightness level.

• Reduce the brightness level until the black areas of the picture appear as black.

• Check the connection of cables.

• The computer video output resolution is not supported by the TV and cannot be displayed. Refer to "Supported computer (D-sub/VGA) input signal resolutions" on page 30 and "Setting up appropriate output resolution on a computer" on page 30 to select a compatible output resolution on the computer and try again.

• The computer output resolution is set too high. 1920×1080 @ 60Hz is the highest acceptable computer timing.

Remote control does not function properly.

Getting to know your TV32

• Check for incorrect battery orientation.

• Check for dead batteries.

• Check your distance and angle from the TV.

• Check whether remote control is properly being pointed at the TV's remote control sensor window.

• Check for any obstacle between the remote control and the remote control sensor window.

• Check that the remote control sensor window is not under strong fluorescent lighting. or in direct sunlight.

• Check for any devices (computer or personal digital assistant, PDA) nearby that transmit infrared signals which may cause interference to signal transmission between the remote control and the TV. Turn off the infrared function of these devices.