BenQ E37-5000, E42-5000, E46-5000 User Manual

E37/E42/E46 Series LED TV
User Manual

English

Welcome

English

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed
or implied, with respect to the contents of this document. BenQ Corporation
reserves the right to revise this publication and to make changes from time to
time in the contents thereof without obligation to notify any person of such
revision or changes.

Copyright

Copyright 2011 BenQ Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval
system or translated into any language or computer language, in any form or
by any means, electronic, mechanical, magnetic, optical, chemical, manual or
otherwise, without the prior written permission of BenQ Corporation.

is a trademark of SRS Labs, Inc.
TruSurround HD technology is incorporated under license

from SRS Labs, Inc.

This user manual aims to provide the most updated and accurate information to
customers, and thus all contents may be modified from time to time without prior
notice. Please visit http://www.benq.com for the latest version of this manual.

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product
as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N
Quality to Life” corporate vision with the ultimate goal to achieve a low­carbon society. Beside meeting international regulatory requirement and
standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the
aspects of material selection, manufacturing, packaging, transportation, using
and disposal of the products. BenQ ecoFACTS label lists key eco-friendly
design highlights of each product, hoping to ensure that consumers make
informed green choices at purchase. Check out BenQ’s CSR Website at http://
csr.BenQ.com/ for more details on BenQ’s environmental commitments and
achievements.

Safety, Warning, and Notice

To prevent potential dangers and prolong the service life of the TV, please
observe the following points when installing, operating, and cleaning the TV.

For wall mounting, have a
qualified and experienced
technician mount it safely. Use
only a recommended wall bracket
(optional accessory) for this TV
and ensure that the bracket is
securely screw fixed to the wall
structure, and not just the wall
render, lining or cladding.

Do not place the TV near water,
like a spa or pool, or in a position
which will allow the splashing or
spraying of water onto the
display.

Do not place the TV near or
above sources of heat, such as
radiators, heaters, fuel stoves and
other heat-generating items
(including audio amplifiers).

Observe all warnings and
cautions as labeled on the TV.

Do not place the TV in direct sun
or spot lighting will shine onto
the TV.

Do not place the TV on an
uneven, sloping or unstable
surface (such as a trolley) where
it may fall and cause damage to
itself or others.

English

For wall mounting, allow
appropriate space on top for
attaching the TV to the wall
bracket.

If recessed into a wall opening,
you must leave appropriate free
space both top and bottom for
mounting and removing the TV.

Do not cover or block the vents
and openings while the TV is
switched on.

Do not place the TV in an
enclosed place without allowing
for ventilation.

All Liquid Crystal Display (LCD)
screens have a very thin
protective layer of glass which is
liable to marking or scratching,
and cracking if struck or
pressured. The liquid crystal
substrate is also liable to damage
under excessive force or extreme
temperatures. Please handle with
care.

To prevent the spread of fire,
keep candles or other open
flames away from the TV at all
times.

Safety, Warning, and Notice iii

English

Do not insert your fingers or any
foreign objects into the hinge and
its surrounding area to avoid
possible injury to you or damage
to the TV.

• Only use the power cord supplied with the TV. Never use a power cord which appears
damaged or frayed, or change the plug type on the power cord.

• Use only a properly grounded plug and receptacle. -- An improper ground may cause
electric shock or equipment damage (Class l Equipment only).

• Be aware of the total loading when using extension cords or multiple outlet power
boards.

• This TV has no power switch. When installing the TV, incorporate a readily accessible
disconnect device in the fixed wiring, or connect the power cord to socket-outlet which
must be provided near the TV and easily accessible. If a fault should occur during
operation of the unit, operate the disconnect device to switch the power supply off, or
disconnect the power cord.

• This TV has been engineered and manufactured with the highest priority on safety,
however, IMPROPER HANDLING OR USE CAN RESULT IN POTENTIAL
ELECTRICAL SHOCK OR FIRE HAZARD. Please handle this TV with care. If
damaged, turn off the power and unplug the power cord from the TV. Transport the TV
to your nearest BenQ authorized service center for repair.

• There are no user serviceable parts in this TV. Never unscrew or remove any covers.
There are dangerous voltages inside. Turn off the power and unplug the power cord
before moving the TV.

Do not apply excessive force or
place heavy stuff on the TV to
avoid possible damage.

Care and cleaning information

• Always turn off and disconnect the TV from the mains power before

cleaning.

• Do not use cream, liquid, aerosol or spray cleaners. Use only a slightly damp

well wrung-out (drip-free) and lint-free, clean soft cloth and lightly wipe the
TV.

• If necessary, use a pH-neutral liquid dish-washing detergent diluted with

water on a separate clean lint-free cloth to remove oil or grease marks. Wipe
over again with a clean dry lint-free cloth to remove any smear marks.

• When cleaning the TV (including the frame around the screen), please use a

proper cleaning tool harmless to the materials used by the TV in order to
avoid possible scratches or damages.

• Under close examination and in certain circumstances, you may notice that a

few non-active pixels appear on the screen as a fixed point of color. Please
note that this does not affect the performance of your product as it is usually
not visible at normal viewing distances.

• If the TV is not going to be used for an extended period of time (like when

you are going away for holidays), it should be switched off and unplugged
from the wall outlet. You should also consider removing the batteries from
the remote control (as they may leak).

• The TV is not suitable for installation on certain transportation vehicles

(such as cars, yachts, and so on) to avoid possible damage to the TV because
of vibration.

• LCD (Liquid Crystal Display) screens, like plasma (PDP) and conventional

CRT (Cathode Ray Tube) screens, are also susceptible to “screen burn-in” or
“image retention” which can be found on the screen as visible fixed lines and

Care and cleaning informationiv

shades and cannot be removed. To avoid such permanent damage to the
screen, please take the following preventive measures when using your TV:

(1) Avoid displaying still images (like On-Screen Display menus, TV station

logos, fixed/inactive text or icons) for more than two hours.

(2) Change the aspect ratio from time to time. Fill the entire screen with the

image and eliminate the black bars whenever possible. Avoid displaying
images in 4:3 aspect ratio over a long period of time, otherwise there

may be visible burn marks on the screen as two vertical lines.
(3) Turn on the ECO Mode function when displaying PC input image.
(4) This TV is designed for home use only. Do not use it as a commercial

display in public areas.Please note that the product warranty does not

cover any screen damages that result from the failure to take the

measures above.

Please note that the product warranty does not cover any screen damages that
result from the failure to take the measures above.

• Many of the electronic components used by the TV contain high tension coils, and thus
inductance occur when circuits pass through these components. This inductance is a
normal physical phenomenon, which can be found in many electronic devices in daily
life such as computers and fluorescent lights. Therefore, there is no concern or worry
about the use and safety of this TV.

• During installation and uninstallation, please pay special attention to the stand base
because it is made of fragile glass.

English

Safety notice for batteries

The use of the wrong type of batteries may cause chemical leaks or explosion.
Please note the following:

• Always ensure that the batteries are inserted with the positive and negative

terminals in the correct direction as shown in the battery compartment.

• Different types of batteries have different characteristics. Do not mix

different types.

• Do not mix old and new batteries. Mixing old and new batteries will shorten

battery life or cause chemical leaks from the old batteries.

• When batteries fail to function, replace them immediately.

• Chemicals which leak from batteries may cause skin irritation. If any

chemical matter seeps out of the batteries, wipe it up immediately using a dry
cloth, and replace the batteries as soon as possible.

• Due to varying storage conditions, the battery life for the batteries included

with your TV may be shortened. Replace them within 3 months or as soon as
you can after initial use.

Safety notice for batteries v

English

Safety notice for remote control

If the TV comes with a remote control, please note the following:

• Do not put the remote control in the direct heat, humidity and avoid fire.

• Do not drop the remote control.

• Do not expose the remote control to water or moisture. Failure to do so
could result in malfunction.

• Confirm there is no object between the remote control and the remote
control sensor of the TV.

• If the remote control will not be used for an extended period, remove the
batteries.

Regulatory Statements

CE Declaration of Conformity

This device complies with the requirements set out in the Council Directives
on the Approximation of the Laws of the Member States relating
Electromagnetic Compatibility (2004/108/EC), Low Voltage Directive (2006/
95/EC), the Restriction of The Use of Certain Hazardous Substances in
Electrical And Electronic Equipment Directive (2002/95/EC), Turkish EEE
Directive, and the COMMISSION REGULATION (EC) No 642/2009
implementing Directive 2005/32/EC of the European Parliament and of the
Council with regard to ecodesign requirements for televisions.

WEEE directive

Disposal of Waste Electrical and Electronic Equipment and/or Battery by users
in private households in the European Union.
This symbol on the product or on the packaging indicates that this can not be
disposed of as household waste. You must dispose of your waste equipment and/
or battery by handling it over to the applicable take-back scheme for the

WEEE

recycling of electrical and electronic equipment and/or battery. For more
information about recycling of this equipment and/or battery, please contact
your city office, the shop where you purchased the equipment or your household
waste disposal service. The recycling of materials will help to conserve natural
resources and ensure that it is recycled in a manner that protects human health
and environment.Battery

Recycling information: See http://www.benq.com/support/recycle for details.

Regulatory Statementsvi

Table of Contents

Safety, Warning, and Notice......................................... iii

Care and cleaning information......................................iv

Safety notice for batteries................................................v

Safety notice for remote control ...................................................... vi

Regulatory Statements ...................................................vi

CE Declaration of Conformity.......................................................... vi

WEEE directive .................................................................................. vi

Getting to know your TV................................................1

Front view ........................................................................................... 1

Remote Control (Option 1) ............................................................... 2

Remote Control (Option 2) ............................................................... 5

Remote control usage tips ..................................8

Control panel ..................................................................................... 9

Rear view ........................................................................................... 10

Connecting the Composite Video input ......................................... 12

Connecting the Component Video input ....................................... 12

Connecting the computer D-Sub (VGA) input.............................. 13

Connecting the HDMI input ........................................................... 13

Connecting the SPDIF audio output............................................... 14

Connecting the headphone audio output ....................................... 14

English

Adjusting aspect ratio....................................................................... 15

Navigating the OSD menu............................................16

Picture menu .................................................................................... 17

Sound menu ..................................................................................... 18

TV menu .......................................................................................... 19

Features ............................................................................................ 20

Multimedia files.............................................................21

Viewing multimedia files or folders................................................. 21

vii

English

Playing multimedia files ...................................................................22

During photo playback (slideshow) ......................................................22

During music playback...........................................................................22

During video playback ...........................................................................22

Reference....................................................................... 24

Dimensions ........................................................................................24

Specifications ................................................................ 27

Supported component (YPbPr) video timing ................................28

Supported HDMI video timing ........................................................28

Supported HDMI (for connecting with a computer) input signal

resolutions .........................................................................................29

Supported computer (D-sub/VGA) input signal resolutions ........30

Setting up appropriate output resolution on a computer....................30

Troubleshooting ................................................................................31

viii

Getting to know your TV

1

23

Front view

English

No. Name Description

1 Speakers

2

3

Remote control
sensor window

Power/status
indicator

Left and right speakers for reproducing high-quality
stereo audio.

Receives command signals from the remote control.

• Lights up green when the TV is powered on.

• Lights up red when the TV is in standby mode.

Getting to know your TV 1

Remote Control (Option 1)

English

10

1

20

1

2

3

4

5

6

7

21

2

22

23

24

Power/Standby

Press this button to power the TV on or
put it to the standby mode.

Freeze/ Freeze (Teletext)

• Press this button to freeze the image on
the screen. Press the button again to
resume viewing in real time.

• When Teletext displays on-screen,
press this button to freeze Teletext
messages. Press it again to restore
normal update.

8

3

Index (Teletext)

Press this button to go to the Teletext
index page.

9

25

4

Reveal (Teletext)

Press this button to display any

11

26

concealed Teletext information (such as
answer to a quiz).

5

Subcode (Teletext)

Press this button to enter the subpage of

12

a Teletext menu.

14

13

15

16

17

18

19

6

Favorite List

Press this button to jump to one of the

27

28

7
8

29

30

9

31

9

favorite channels you have stored.

(No function)

0-9 Channel selection

Press these buttons to select the program
you wish to view.

Recall

Press to toggle between the current
channel and the previous one.

32

10

INFO

Press this button to display the input
source information.

11

MENU

Press this button to display the OSD
menu for commands and settings. Press
it again to close.

Getting to know your TV2

1

3

5

7

8

11

10

12

15

18

16

14

4

6

9

2

9

17

21

22

23

24

26

25

28

29

31

32

20

27

30

19

13

////OK

12

When the OSD (On-Screen Display)
menu displays on-screen:

• Press

• Press

/or to select settings.
/or to adjust settings.

• Press BACK to execute selections.

SUBTITLE

13

• ATV: Switch between available subtitle
languages.

• DTV: Display subtitle language
selection boX.

Senseye / Green

14

• When showing files on a connected
USB device or editing channels, runs
the command labelled green in the
OSD menu.

• To access the Senseye related menu,
press the MENU button on the remote
control and select Picture >

English

Senseye Settings.

Sleep Timer / Red

15

• Sleep Timer: Press this button to set the
automatic shut-off timer.

• Red: Function key for teletext, program
edit, or electric program guide.

(No function)

16

+/- Volume

17

Press these buttons to raise or lower the
volume level.

Mute

18

Press this button to mute the sound
output. Press it again to restore the
sound output.

Navigation Controls

19

Used when showing files on a connected
USB device or editing channels.

20

TV

Press this button to switch directly to the
(traditional) analog TV mode to view
ATV or DTV channels.

INPUT

21

Press these buttons to sequentially
change channels.

Getting to know your TV 3

English

10

22

20

1

2

3

4

5

6

7

21

22

23

23

24

Aspect Ratio/ Size (Teletext)

• Aspect Ratio: Press this buttonto
adjust the screen image aspect ratio.

• Size: When Teletext displays on-screen,
press this button to enlarge Teletext
size. Press it again to resume normal
size.

Mode (Teletext)

Press this button to cycle the Teletext
display mode between Teletext only or
with Teletext superimposed on the
display.

8

24

Audio

To select a sound mode.

9

25

25

Single/Double digit Channel
Number

11

26

Press this first to key in 2-digit channel
number.

14

12

13

15

16

17

18

19

26

BACK

In the OSD menu, press this button to
return to the previous menu page.

27

Sound

Press to toggle among available TV

27

28

29

30

28

sound modes (may vary from your TV
sound system).

Guide

Displays the Electronic Program Guide
on the screen in DTV mode. Pressing
again to turn Guide off.

9

31

29

Blue

Function key for teletext, program edit,

32

30

or electric program guide.

Picture/ Yellow

• Picture: Press this button to select a
desired preset picture mode

• Yellow: Function key for teletext,
program edit, or electric program
guide.

Functions on the remote control may vary depending on different sales regions.

Getting to know your TV4

31

32

Channel

Press these buttons to sequentially
change channels.

SRS TruSurround HD

Press these buttons to turn on/off the
SRS TruSurround HD sound effect.