Benq DX832UST User Manual

DX832UST Digital Projector

User Manual

Ta b l e o f c o nte n t s

Important safety

instructions ........................... 3

Introduction.......................... 7

Projector features.....................................7

Shipping contents ...................................... 8

Projector exterior view........................... 9

Controls and functions ..........................10

Positioning your

projector..............................14

Choosing a location................................14

Obtaining a preferred projected image

size..............................................................15

Connection ......................... 16

Connecting video source devices........17

Operation............................ 18

Starting up the projector ......................18

Adjusting the projected image .............19

Using the menus......................................21

Securing the projector...........................22

Switching input signal .............................24

Magnifying and searching for details ...25

Selecting the aspect ratio ......................25

Optimizing the image .............................27

Setting the presentation timer.............30

Freezing the image ..................................31

Hiding the image......................................31

Locking control keys ..............................32

Operating in a high altitude

environment.............................................32

Adjusting the sound................................33

Using the test pattern ............................33

Using the teaching templates................34

Shutting down the projector ............... 35

Direct power off.....................................35

Menu operation ...................................... 36

Maintenance........................ 46

Care of the projector............................ 46

Lamp information ................................... 49

Troubleshooting ................ 55

Specifications ...................... 56

Projector specifications......................... 56

Dimensions .............................................. 57

Ceiling mount installation ..................... 57

Timing chart............................................. 58

Warranty and Copyright

information ......................... 61

Table of contents2

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

Safety Instructions

1. Please read this manual before you operate your projector. Save

it for future reference.

2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes. (RG2 IEC 62471)

3. Refer servicing to qualified service personnel.

5. In some countries, the line voltage is

6. Do not block the projection lens with

NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In

areas where the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).

any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the lamp, press ECO BLANK on the projector or remote control.

4. Always open the lens shutter (if

any) or remove the lens cap (if any) when the projector lamp is on.

Important safety instructions 3

Safety Instructions (Continued)

7. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

10. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.

8. Do not operate lamps beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause them to break on rare occasions.

9. Never replace the lamp assembly or any electronic components unless the projector is unplugged.

11. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable part is the lamp which has its own removable cover.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

12. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.

Important safety instructions4

3000 m

(10000 feet)

0 m

(0 feet)

Safety Instructions (Continued)

13. Do not place this projector in any of the following environments.

- Space that is poorly ventilated or

confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.

- Locations where temperatures may

become excessively high, such as the inside of a car with all windows rolled up.

- Locations where excessive humidity,

dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.

- Locations near fire alarms

- Locations with an ambient temperature

above 40°C / 104°F

- Locations where the altitudes are higher

than 3000 m (10000 feet).

14. Do not block the ventilation holes.

- Do not place this projector on a blanket, bedding or any other soft surface.

- Do not cover this projector with a cloth or any other item.

- Do not place inflammables near the projector.

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

15. Always place the projector on a level, horizontal surface during operation.

- Do not use if tilted at an angle of more

than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the lamp.

16. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.

Important safety instructions 5

Safety Instructions (Continued)

17. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.

18. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.

19. This product is capable of displaying inverted images for ceiling mount installation.

Use only BenQ's Ceiling Mount Kit for mounting the projector and ensure it is securely installed.

Ceiling mounting the projector

We want you to have a pleasant experience using your BenQ projector, so we need to bring this safety matter to your attention to prevent possible damage to person and property.

If you intend to mount your projector on the ceiling, we strongly recommend that you use a proper fitting BenQ projector ceiling mount kit and that you ensure it is securely and safely installed.

If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws.

You can purchase a BenQ projector ceiling mount kit from the place you purchased your BenQ projector. BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the ceiling mount bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.

Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.

20. This apparatus must be earthed.

Important safety instructions6

Introduction

Projector features

The projector offers the following features

• SmartEco™ starts your dynamic power saving The SmartEco™ technology offers a new way of operating the projector lamp system and saves lamp power depending on the content brightness level.

• Longest lamp life with SmartEco™ technology The SmartEco™ technology lowers the power consumption and increases the lamp life.

• ECO BLANK saves the lamp power Pressing the ECO BLANK button to hide the image and immediately lower the lamp power at the same time.

• Less than 0.5W in standby condition Less than 0.5W power consumption under standby mode.

• Network Control

Integrated RJ45 connector for wired network control allowing management of projector status from a computer using a web browser.

• Crestron RoomView The projector supports Crestron eControl, RoomView and AMX allowing you to control and manage equipment from a remote computer via LAN connection.

• One-key auto-adjustment Pressing AUTO on the keypad or remote control to show the best picture quality immediately.

• Built-in speaker(s) Built-in speaker(s) providing mixed mono audio when an audio input is connected

• Quick Cooling, Auto Power Off, Signal Power On, Direct Power On Quick Cooling function speeds up the cooling process when turning off the projector. Auto Power Off function allows the projector to turn off automatically if no input signal is detected after a set period of time. Signal Power On function turns on your projector automatically once detecting the signal input and Direct Power On boots up the projector automatically when the power is connected.

• Instant Restart Selectable Instant Restart function enables you to restart the projector immediately within 90 seconds after turning it off.

• 3D Function supported Various 3D formats make the 3D function more flexible. By presenting the depth of the images, you can wear BenQ 3D glasses to enjoy the 3D movies, videos and sporting events in a more realistic way.

The apparent brightness of the projected image will vary depending on the ambient lighting conditions, selected input signal contrast/brightness settings, and is directly proportional to projection distance.

The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. This is normal and expected behavior.

and AMX supported

Introduction 7

Shipping contents

1. Spare lamp kit

2. Ceiling/Wall mount kit

3. 3D glasses

4. RS232 cable

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.

Standard accessories

The supplied accessories will be suitable for your region, and may differ from those illustrated.

*The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

Projector Power cord VGA cable

Digital Projector

Quick Start Guide

Quick start guide User manual CD Warranty card*

Remote control with batteries

Optional accessories

Introduction8

Projector exterior view

Front/upper side

22 22

12 2013 14 15 16 17 18 19

Rear/lower side

1. External control panel (See "Controls and functions" on page 10 for details.)

2. Speaker grill

3. Lamp cover

4. Vent (heated air exhaust)

5. Quick-release button

6. Lens cap

7. Focus ring

8. Inner connector cover

9. Dust filter (cool air intake)

10. Projection lens

11. IR remote sensor

12. Mini USB port

13. RS232 control port

14. HDMI-input port

15. USB Type-A port Provides 1.5A power

16. RGB signal output jack

17. RGB (PC)/Component Video (YPbPr/ YCbCr) signal input jacks

18. Audio output jack

19. Audio input jack

20. RJ45 LAN port

21. AC power jack

22. Adjuster foot

23. Ceiling/Wall mount holes

24. Kensington anti-theft lock slot

25. Security bar

Introduction 9

Controls and functions

Projector

5 6

1. Focus ring

Adjusts the focus of the projected image.

2. IR remote sensor

3. POWER

Toggles the projector between standby mode and on.

4. POWER indicator light

Lights up or flashes when the projector is under operation.

5. TEMPerature warning light

Lights up red if the projector's temperature becomes too high.

6. LAMP indicator light

Indicates the status of the lamp. Lights up or flashes when the lamp has developed a problem.

7. SOURCE

Displays the source selection bar.

8. ENTER

Confirms the selected On-Screen Display (OSD) menu item.

7 8

12 13 14

10 11

9. Arrow keys ( Up, Down, Left,

Right)

When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.

10. ECO BLANK

Used to hide the screen picture.

11. QUICK INSTALL

Quickly selects several functions to adjust the projected image and displays the test pattern.

12. EXIT

Goes back to previous OSD menu, exits and saves menu settings.

13. MENU

Turns on the On-Screen Display (OSD) menu.

14. AUTO

Automatically determines the best picture timings for the displayed image.

Introduction10

Remote control

3 4

5 6

7 8 9

15 16 17

5. MODE

Selects an available picture mode.

ENTER

Activates the selected On-Screen Display (OSD) menu item.

6. ECO BLANK

Used to hide the screen picture.

7. LASER

Emits visible laser pointer light for presentation purposes.

8. QUICK INSTALL

Quickly selects several functions to adjust the projected image and displays the test pattern.

9. FREEZE

1. ON/ OFF

Toggles the projector between standby mode and on.

2. Source selection buttons (COMPUTER 1, HDMI 1, HDMI 2)

Selects an input source for display.

(COMPUTER 2, COMPO 1, COMPO 2)

No function.

3. MENU

Turns on the On-Screen Display (OSD) menu.

EXIT

Goes back to previous OSD menu, exits and saves menu settings.

4. Arrow keys ( Up, Down, Left,

Right)

When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.

Keystone keys ( , )

Launches the Keystone adjustment window.

Keystone keys ( , )

No function.

Freezes the projected image.

10. PIP

No function.

11. NETWORK SETTING

Enters network settings directly.

12. Numeric buttons

Enters numbers in network settings.

13. AUTO

Automatically determines the best picture timings for the displayed image.

14. SOURCE

Displays the source selection bar.

15. VOLUME+

Increases the projector audio volume.

VOLUME-

Decreases the projector audio volume.

16. BRIGHT

Adjusts brightness.

17. CONTRAST

Adjusts contrast.

18. MUTE

Toggles projector audio between on and off.

Introduction 11

19. ASPECT

• Operating the projector from the front

• Operating the projector from the top

Selects the display aspect ratio.

20. LAMP MODE

Selects a preferred lamp mode.

Operating the LASER pointer

The Laser Pointer is a presentation aid for professionals. It emits red colored light when you press it.

The laser beam is visible. It is necessary to press and hold LASER for continuous output.

The laser pointer is not a toy. Parents should be mindful of the dangers of laser energy and keep this remote control out of the reach of children.

WAR NI NG: Do not look into the laser light window or shine the laser light beam on yourself or others. See the

warning messages on the back of the remote control prior to using it.

Remote control effective range

The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).

Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

Introduction12

Replacing the remote control batteries

1. To open the battery cover, turn the remote control over to view its back, push on the finger grip on the cover and slide it up in the direction of the arrow as illustrated. The cover will slide off.

2. Remove any existing batteries (if necessary) and install two AAA batteries observing the battery polarities as indicated in the base of the battery compartment. Positive (+) goes to positive and negative (-) goes to negative.

3. Refit the cover by aligning it with the base and sliding it back down into position. Stop when it clicks into place.

WAR NI NG:

• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the

kitchen, bathroom, sauna, sunroom or in a closed car.

• Replace only with the same or equivalent type recommended by the battery manufacturer.

• Dispose of the used batteries according to the manufacturer's instructions and local environment

regulations for your region.

• Never throw the batteries into a fire. There may be danger of an explosion.

• If the batteries are dead or if you will not be using the remote control for an extended period of time,

remove the batteries to avoid damage to the remote control from possible battery leakage.

Introduction 13

Positioning your projector

Choosing a location

Your room layout or personal preference will dictate which installation location you select. Take into consideration the size and position of your screen, the location of a suitable power outlet, as well as the location and distance between the projector and the rest of your equipment.

Your projector is designed to be installed in one of the following possible installation locations. Corresponding setting can be made in the OSD menu.

1. Front Table

Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.

3. Rear Ceiling

Select this location with the projector suspended upside-down from the ceiling behind the screen.

Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location.

2. Front Ceiling

Select this location with the projector suspended upside-down from the ceiling in front of the screen.

Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling.

After turning on the projector, you can set the projector position by one of the following steps.

• Press MENU and then press / until the SYSTEM SETUP: Basic menu is

highlighted. Press to highlight Projector Installation and press / to select a setting.

• Press QUICK INSTALL and then press / until Projector Installation is

highlighted. Press ENTER and press / to select a setting.

Positioning your projector14

4. Rear Table

Select this location with the projector placed on the table behind the screen.

Note that a special rear projection screen is required.

Obtaining a preferred projected image size

(a)

(b)

Center of lens

Screen

(c)

The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size.

Projection dimensions

The screen aspect ratio is 4:3 and the projected picture is in a 4:3 aspect ratio

(a) Screen size

Diagonal

Inches mm

60 1524 914 1219 573 229 70 1778 1067 1422 669 267 80 2032 1219 1626 764 305

90 2286 1372 1829 860 343 100 2540 1524 2032 955 381 110 2794 1676 2235 1051 419 120 3048 1829 2438 1146 457

Height

(mm)

Width

For example, if you are using an 120-inch screen, the recommended projection distance is 1146 mm and the vertical offset is 457 mm.

If your measured projection distance is 0.9 m (900 mm), the closest match in the "(b)

Distance from screen" column is 860 mm. Looking across this row shows that a 90'' (about

2.3 m) screen is required

(b) Distance from screen

(mm)

All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

Positioning your projector 15

Connection

Notebook or desktop computer

Speakers

A/V device

Monitor

(DVI)

(VGA)

When connecting a signal source to the projector, be sure to:

1. Turn all equipment off before making any connections.

2. Use the correct signal cables for each source.

3. Ensure the cables are firmly inserted.

In the connections shown below, some cables may not be included with the projector (see "Shipping contents"

on page 8). They are commercially available from electronics stores.

The connection illustrations below are for reference only. The rear connecting jacks available on the projector vary with each projector model.

1 2 1

4 4 4

1. VGA cable

2. VGA to DVI-A cable

3. Component Video to VGA (D-Sub) adapter cable

Connection16

4. Audio cable

5. HDMI cable

Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + F3 or CRT/LCD key turns the external display on/off. Locate a function key labeled CRT/LCD or a function key with a monitor symbol on the notebook. Press FN and the labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.

The D-Sub output only works when an appropriate D-Sub input is made to the PC jack.

If you wish to use this connection method when the projector is in standby mode, make sure the Monitor Out function is turned on in the SYSTEM SETUP: Advanced menu. See "Standby Settings" on page 44 for details.

Connecting video source devices

You need only connect the projector to a video source device using just one of the connecting methods, however each provides a different level of video quality. The method you choose will most likely depend upon the availability of matching terminals on both the projector and the video source device as described below:

Te r m i na l n a me Terminal appearance Picture quality

HDMI

Best

Component Video

Better

Connecting audio

The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. Any stereo audio input (if provided), is mixed into a common mono audio output through the projector speaker(s).

The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.

If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

Connection 17

Operation

Starting up the projector

1. Plug the power cord into the projector and into a power outlet. Turn on the power outlet switch (where fitted). Check that the POWER indicator light on the projector lights orange after power has been applied.

Please use the original accessories (e.g. power cord) only with the device to avoid possible dangers such as electric shock and fire.

2. Press POWER or ON to start the projector. As soon as the lamp lights up, a "Power On Ring Ton e " will be heard. The POWER indicator light flashes green and stays green when the projector is on. The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is projected. (If necessary) Rotate the focus ring to adjust the image clearness. To turn off the ring tone, see "Turning off the Power On/Off Ring Tone" on page 33 for details.

If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before energizing the lamp.

3. If the projector is activated for the first time, select your OSD language following the on-screen instructions.

4. If you are prompted for a password, press the arrow keys to enter a six-digit password. See "Utilizing the password

function" on page 22 for details.

5. Switch all of the connected equipment on.

6. The projector will start to search for input signals. The current input signal being scanned appears in the upper left corner of the screen. If the projector doesn't detect a valid signal, the message “No Signal” will continue displaying until an input signal is found.

You can also press SOURCE on the projector or remote control to select your desired input signal. See "Switching input

signal" on page 24 for details.

If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message “Out of Range” displayed on the background screen. Please change to an input signal which is compatible with the projector's resolution or set the input signal to a lower setting. See "Timing chart" on

page 58 for details.

If no signal is detected for 3 minutes, the projector automatically enters saving mode.

Operation18

Adjusting the projected image

Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your eyes.

Be careful when you press the quickrelease button as it is close to the exhaust vent where hot air comes from.

Adjusting the projection angle

The projector is equipped with a quick-release adjuster foot and 2 rear adjuster feet. These adjusters change the image height and projection angle.

To adjust the projection angle:

1. Press the quick-release button and lift the front of the projector. Once the image is positioned as desired, release the quickrelease button to lock the foot in position.

2. Screw the rear adjuster feet to fine-tune the horizontal angle.

To retract the feet, screw the rear adjuster feet in a reverse direction.

If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. To correct this situation, see "Correcting keystone" on page 20 for details.

Auto-adjusting the image

In some cases, you may need to optimize the picture quality. To do this, press AUTO on the projector or remote control. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.

The current source information will be displayed in the corner of the screen for 3 seconds.

This function is only available when PC signal (analog RGB) is selected.

Fine-tuning the image clarity

Sharpen the image by rotating the focus ring.

Operation 19

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