LCD Monitor
User Manual
BL2201M
Welcome
Copyright
Copyright © 2010 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of BenQ
Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best performance,
and long life for your monitor
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must
be used.
Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Servicing
• Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
Table of Contents
Copyright .......................................................................................................................... 2
Disclaimer ......................................................................................................................... 2
Getting started .................................................................................................................. 4
Getting to know your monitor ........................................................................................ 6
Front view ........................................................................................................................................6
Back view .........................................................................................................................................6
How to assemble your monitor hardware ...................................................................... 7
How to detach the stand base .......................................................................................................10
Using the monitor wall mounting kit ..........................................................................................10
Getting the most from your BenQ monitor ................................................................. 12
How to install the monitor on a new computer ..........................................................................13
How to upgrade the monitor on an existing computer ..............................................................14
How to install on Windows 7 system ...........................................................................................15
How to install on Windows Vista systems ...................................................................................16
How to install on Windows XP system ........................................................................................17
Picture optimization ...................................................................................................... 18
How to adjust your monitor .......................................................................................... 19
The control panel ..........................................................................................................................19
Hot key mode ................................................................................................................................20
Main menu mode ..........................................................................................................................21
Troubleshooting ............................................................................................................. 36
Frequently asked questions (FAQ) ...............................................................................................36
Need more help? ............................................................................................................................38
1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product
supplied for your region.)
Video Cable: D-Sub
4 Getting started
Video Cable: DVI-D
(Optional accessory for models with
DVI inputs, sold separately)
Audio Cable
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
5 Getting started
2. Getting to know your monitor
5 119 10
8
6 7
Front view
1. Power button
2. Control buttons
3. Light sensor / ECO sensor
4. Speakers
4 4
Back view
3
1
2
5. AC Power Input jack
6. Line In
7. Headphone jack
8. Cable clip
9. DVI-D socket
10.D-Sub socket
11.Lock switch
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
6 Getting to know your monitor
3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like the monitor
packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
While holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of the
stand arm, then push them together. Tighten the
thumbscrew on the bottom of the monitor base as
illustrated.
Gently attempt to pull them back apart to check that they
have properly engaged.
Carefully lift the monitor, turn it over and place it upright
on its stand on a flat even surface.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
-5
O
~ +20
O
7 How to assemble your monitor hardware
2. Connect the PC video cable
Either
Or
Do not use both DVI-D cable and D-Sub cable on the
same PC. The only case in which both cables can be
used is if they are connected to two different PCs with
appropriate video systems. (Not available for analog-only
models).
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor video socket. Connect the
other end of the cable (at the end with the ferrite filter) to
the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end without
the ferrite filter) to the monitor video socket. Connect the
other end of the cable (at the end with the ferrite filter) to
the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
The DVI-D format is used for direct digital connection
between source video and digital LCD monitors or
projectors. The digital video signals produce a superior
quality picture than analog video signals.
The video cable included in your package and the socket
illustrations on the right may vary depending on the LCD
model.
3. Connect the audio cable.
Connect the audio cable between the socket on the rear of
the monitor (Line In) and your computer audio outlet.
You may connect headphones to the headphone jack
found next to the Line In jack of the monitor.
8 How to assemble your monitor hardware
4. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
‘POWER IN’ on the rear of the monitor. Do not connect
the other end to a power outlet just yet.
5. Route the cables via the cable clip.
6. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet
and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on the
right of the monitor.
Turn on the computer too, and follow the instructions in
Section 4: Getting the most from your BenQ monitor on
page 12 to install the monitor software.
9 How to assemble your monitor hardware
How to detach the stand base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the
power cable. Turn off the computer before unplugging the
monitor signal cable.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like a towel on the
desk for padding, before laying the screen face down on a
flat clean padded surface.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate
voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor
surround and controls.
2. Release the thumbscrew on the bottom of the
monitor base and detach the monitor base as
illustrated.
Using the monitor wall mounting kit
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the
installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please
read the precautions carefully.
Precautions:
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material is stable to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
1. Remove the monitor base.
Lay the screen face down on a clean and well-padded
surface. Detach the monitor base as instructed in How
to detach the stand base on page 10
.
10 How to assemble your monitor hardware
2. Remove the monitor stand.
Slightly push the hinge cap on the upper part of the
monitor stand toward the monitor as illustrated. The
cap shall be released.
Use a a cross-pointed screwdriver to release the
screws that fixing the monitor stand to the monitor.
The use of a magnetic-head screwdriver is
recommended to avoid of losing the screws.
Then pull the monitor stand backward away from the
monitor.
In case you intend to use your monitor on the sta nd in the
future, please keep the monitor base, monitor stand, and
screws somewhere safe for future use.
3. Follow the instruction manuals of the wall mount
bracket you purchased to complete the installation.
11 How to assemble your monitor hardware
4. Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install
the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without existing
monitor driver software), or whether you are upgrading an existing installation (which already has
existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognize the new (or different)
hardware, and will launch its
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for either an automatic (new) or upgrade
(existing) installation, see:
Found New Hardware wizard.
• How to install the monitor on a new computer on page 13.
• How to upgrade the monitor on an existing computer on page 14.
• If you require a User Name and Password to login to your Windows computer, you must be logged
on as an Administrator or as a member of the Administrators group in order to install the monitor
driver software. Furthermore, if yo ur comp uter is conn ected to a ne twor k which has secur ity acce ss
requirements, network policy settings may prevent you from installing software on your computer.
• To check the name of the purchased model, refer to the specification label on the back of the
monitor.
12 Getting the most from your BenQ monitor
How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you sho uld not be following these instructions.
You should instead be following the instructions for How to upgrade the monitor on an existing computer.
1. Follow the instructions in How to assemble your monitor hardware on page 7.
When Windows starts, it will automatically detect the new monitor and launch the Found New
Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device
Drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click
Next.
5. Look to confirm that the wizard has selected the correct name of your monitor and click
Next.
6. Click Finish.
7. Restart the computer.
To find the suitable driver files for the purchased model, refer to the following table.
Driver files Suitable models
BL2201 BL2201, BL2201PT,
BL2201M
13 Getting the most from your BenQ monitor
How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currently tested as compatible for Windows XP,
Windows Vista, and Windows 7 Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows
and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.
See:
• How to install on Windows 7 system on page 15.
• How to install on Windows Vista systems on page 16.
• How to install on Windows XP system on page 17.
14 Getting the most from your BenQ monitor
How to install on Windows 7 system
1. Open Display Properties.
Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the
name of your monitor from the menu.
Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and
right-click the name of your monitor from the menu.
2. Click the Hardware tab.
3. Click Generic PnP Monitor, and then the Properties button.
4. Click the Driver tab and the Update Driver button.
5. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
6. In the Update Driver Software window, select the option Browse my computer for driver
software
.
7. Click
Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the
drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the example above depending upon your system - it may
be 'D:' or 'E:' or 'F:' etc.
8. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
9. Click Close.
You may be prompted to restart your computer after the driver update is complete.
15 Getting the most from your BenQ monitor
How to install on Windows Vista systems
1. Open Display Settings.
Right-click the desktop and select Personalize from the popup menu.
Select Display Settings from the Personalize appearance and sounds window.
The Display Settings window will display.
2. Click the Advanced Settings button.
The Generic PnP Monitor Properties window will display.
3. Click the Monitor tab and the Properties button.
4. Click Continue in the prompted User Account Control window.
5. Click the Driver tab and the Update Driver button.
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. In the
software
Update Driver Software window, select the option Browse my computer for driver
.
8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the
drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the example above depending u pon your system – it may
be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
16 Getting the most from your BenQ monitor
How to install on Windows XP system
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main St art menu item.
The menu options displayed will depend upon which type of view is selected for your system.
• Under the Classic view, click Start | Control Panel | Display.
• Under the Category view, click Start | Control Panel | Appearance and Themes | Change
the screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the Plug and Play Monitor from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the
monitor to.
7. Check the option Install from a list or specific location and click Next.
8. Check the option
removable media
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model.
Search for the best driver in these locations and also check Search
, then click Next.
9. Select (single-click) the correct name of your monitor from provided driver list on the CD,
and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You may be prompted to restart your computer
after the driver update is complete.
17 Getting the most from your BenQ monitor
5. Picture optimization
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO key
function. Press the AUTO key to optimize the currently displayed image to the screen.
When you connect a digital video output using a digital (DVI) cable to your monitor, the AUTO
key and the Auto Adjustment function will be disabled, because the monitor will automatically
display the best image.
Please ensure that the connected graphi c car d on your computer is set to the native resolution of the
monitor when you use the AUTO key function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can
use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As you
run auto.exe, a test pattern displays.
2. Press the AUTO key on the monitor.
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.
4. Use the or keys to select DISPLAY and press the ENTER key to enter the menu.
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the
or keys to select Pixel Clock and press the ENTER key. Then press the or keys to
adjust the monitor until the noise disappears.
6. If you notice a horizontal noise, press the or keys to select Phase and press the
ENTER key. Then press the or keys to adjust the monitor until the noise disappears.
18 Picture optimization
6. How to adjust your monitor
The control panel
1 2 3 4 5 6
1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically.
2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD.
3. /Custom key: For Up/Increase adjustment. The key is the hot key for designated
functions. See Custom Key on page 32 for more information.
4. /Display Mode key: For Down/Decrease adjustment. The key is the hot key for Display
Mode.
5. ENTER key: Enters sub menus and select items. For models with DVI inputs, this key is also
the hot key for Input.
6. Power: Turns the power on or off.
OSD = On Screen Display.
The hot keys will display a graduated scale for adjusting the value of that setting, and will only operate
while the OSD menu is not currently displaying. Hot key displays will disappear after a few seconds of no
key activity. See Hot key mode on page 20.
19 How to adjust your monitor
Hot key mode
The monitor keys perform as hot keys to provide direct access to particular functions whenever
the menu isn't currently displaying on-screen.
Custom key
Press the key to display the functions
that can be accessed by this key. Press the
or keys to change the settings if needed.
To change the default settings, see Custom
Key on page 32
Display Mode hot key
Press the key continually to switch
among Full and Aspect. The setting will
take effect immediately.
See also Display Mode on page 27.
for more information.
Input hot key (not available for analog-only models)
Press the ENTER key to toggle between
different PC video signal inputs that may be
connected to your monitor.
The setting will take effect immediately.
See also Input on page 30.
20 How to adjust your monitor
Main menu mode
DISPLAY
MODE:
Standard
Auto Adjustment
H. Position
V. Position
Pixel Clock
Phase
50
52
50
18
ENTER MENU
Exit
SelectMove
1342 5 6 7
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.
Available menu options may vary depending on the input sources, functions and settings.
Press the MENU key to display the following main OSD menu.
There are 7 main OSD menus:
1. Display
2. Picture
3. Picture Advanced
4. Audio
5. System
6. Ergonomics
7. Eco
The OSD menu languages may differ from the product supplied to your region, see “Language on page
31” under “OSD Settings” for more details.
For more information on each menu, please refer to the following pages:
Display menu on page 22
•
• Picture menu on page 24
• Picture Advanced menu on page 26
• Audio menu on page 29
• System menu on page 30
• Ergonomics menu on page 33
• Eco menu on page 35
Use the (up) or (down) keys to
highlight a menu item, and press the
ENTER key to enter the Menu item settings.
21 How to adjust your monitor
Display menu
DISPLAY
MODE:
Standard
Auto Adjustment
H. Position
V. Position
Pixel Clock
Phase
50
52
50
18
ENTER MENU
Exit
SelectMove
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select DISPLAY
and then press the ENTER key to enter the
menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
Auto
Adjustment
Optimizes and adjusts the
screen settings
automatically for you. The
AUTO
key is a ‘hot key’ for
Press the ENTER key to
select this option and make
adjustment.
this function.
When you connect a
digital video output
using a digital (DVI)
cable to your monitor,
the AUTO key and the
Auto Adjustment
function will be disabled.
22 How to adjust your monitor
H. Position Adjusts the horizontal
position of the screen
image.
V. Position Adjusts the vertical
position of the screen
image.
Pixel Clock Adjusts the pixel clock
frequency timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
See also: Picture
optimization on page 18.
Press the or keys to
adjust the value.
0 to 100
0 to 100
0 to 100
Phase Adjusts the pixel clock
phase timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.
See also: Picture
optimization on page 18.
0 to 63
23 How to adjust your monitor
Picture menu
PICTURE
MODE:
Standard
Brightness
Contrast
Sharpness
Gamma
Color
100
50
3
SelectMove Back
2.2
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select
PICTURE and then press the ENTER key
to enter the menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
Brightness Adjusts the balance
between light and dark
shades.
Press the key to
increase the brightness
and press the key to
0 to 100
decrease the brightness.
Contrast Adjusts the degree of
difference between
darkness and lightness.
Press the key to
increase the contrast and
press the key to
0 to 100
decrease the contrast.
Sharpness Adjusts the clarity and
visibility of the edges of
the subjects in the image.
Press the key to
improve the crispness of
the display and press the
1 to 5
key to have softness
effect on the display.
Gamma Adjusts the tone
luminance. The default
value is 2.2 (the standard
value for Windows).
Press the key to
increase the gamma value
(tone becomes darker)
and press the key to
1.8 ~ 2.6
decrease the gamma value
(tone becomes lighter).
24 How to adjust your monitor
Color - Press ENTER to enter the Color menu.
Normal Allows video and still
photographs to be viewed
with natural coloring.
This is the factory default
color.
Bluish Applies a cool tint to the
image and is factory
pre-set to the PC industry
standard white color.
Reddish Applies a warm tint to the
image and is factory
pre-set to the news print
standard white color.
User Mode Tailors the image color
tint. The blend of the Red,
Green and Blue primary
colors can be altered to
change the color tint of
the image.
Decreasing one or more
of the colors will reduce
their respective influence
on the color tint of the
image. (e.g. if you reduce
the Blue level the image
will gradually take on a
yellowish tint. If you
reduce Green, the image
will become a magenta
tint.)
Hue: Adjusts the degree of
how we perceive colors.
Saturation: Adjusts the
purity degree of colors.
Reset Color Resets the
User Mode
custom color settings to
the factory defaults.
Press
MENU to leave the Color menu.
Press the or keys
to select this option.
Press the or keys
and the
select
Blue. Then use the or
ENTER key to
Red, Green, or
keys to make the color
adjustments.
Press the or keys
to adjust the value.
Press the or keys
to adjust the value.
Press the or keys
to change the settings.
• Red
(0 to 100)
• Green
(0 to 100)
• Blue
(0 to 100)
0 to 100
0 to 100
• YES
• NO
25 How to adjust your monitor
Picture Advanced menu
PICTURE ADVANCED
MODE:
Standard
Picture Mode
Senseye Demo
Dynamic Contrast
Display Mode
Color Format
0
Standard
OFF
RGB
ENTER MENU
Exit
SelectMove
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select
PICTURE ADVANCED and then press the
ENTER key to enter the menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
Picture Mode
Selects a picture mode that
best suits the type of
images shown on the
screen.
• Standard - for basic PC
application.
Press the or keys
to change the settings.
• Standard
• Movie
• Photo
• sRGB
• Eco
• Movie - for viewing
videos.
• Photo - for viewing still
images.
• sRGB - for better color
matching representation
with the peripheral
devices, such as printers,
DSCs, etc.
• Eco - for saving
electricity with low
power consumption by
providing minimum
brightness for all running
programs.
26 How to adjust your monitor
Senseye Demo Displays the preview of
screen images under the
selected mode from
Picture Mode. The screen
will be divided into two
windows; the left window
demonstrates images of
Standard mode, while the
right window presents the
images under the specified
mode.
Dynamic
Contrast
The function is to
automatically detect the
distribution of an input
visual signal, and then to
create the optimal
contrast.
Display Mode This feature is provided to
allow aspect ratios other
than 16:10 to be displayed
without geometric
distortion.
• Overscan - Slightly
enlarges the input image.
Use this feature to hide
annoying edge noise if
present around your
image.
• Full - Scales the input
image to fill the screen.
Ideal for 16:10 aspect
images.
• Aspect - The input image
is displayed without
geometric distortion
filling as much of the
display as possible.
Press the or keys
to change the settings.
Press the ENTER key to
select this option. Press
the or keys to
change the settings.
Press the or keys
to change the settings.
• ON
• OFF
0 to 5
When the signal
source is from a
DVI or D-sub
source, and the
input image is of
non-wide aspect
ratio:
• Full
• Aspect
Or
When the signal
source is from a
D-sub (VGA
converted from
Component)
source:
• Overscan
• Full
• Aspect
27 How to adjust your monitor
Color Format Determines the color space
(RGB or YUV) based on
the following detected
video signal:
• D-Sub (VGA) from PC:
The default Color
Format is RGB.
• D-Sub (Component)
from a video device: The
default Color Format is
YUV.
You might need to
manually set the Color
Format if colors shown
on the monitor screen
do not display properly.
• DVI (for models with
DVI inputs): Color
Format is automatically
set to RGB.
Press the ENTER key to
select this option. Press
the or keys to
change the settings.
• RGB
• YUV
28 How to adjust your monitor
Audio menu
AUDIO
MODE:
Standard
Volume
Mute
10
OFF
ENTER MENU
Exit
SelectMove
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select AUDIO
and then press the ENTER key to enter
the menu.
3. Press the or keys to move the
highlight to a menu item and then press
the ENTER key to select that item.
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
Volume Adjusts the audio volume
Press the key to increase
0 ~ 100
the volume and press the
key to decrease the volume.
Mute Mutes the audio input
Press the or keys to
change the settings.
• ON
• OFF
29 How to adjust your monitor
System menu
SYSTEM
MODE:
Standard
Input
OSD Settings
DDC/CI
Information
Custom Key
Reset All
D-sub
ENTER MENU
Exit
SelectMove
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select SYSTEM
and then press the ENTER key to enter the
menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
Input Use this to change the
input to that appropriate
to your video cable
connection type.
Press the or keys to
change the settings.
• DVI
• D-sub (VGA)
Analog-only models do
not have the Input
function.
30 How to adjust your monitor
OSD Settings - Press ENTER to enter the OSD Settings menu.
Language Sets the OSD menu
language.
Press the or keys to
change the settings.
The language options
displayed on your OSD
may differ from those
shown on the right,
depending on the product
supplied in your region.
• English
• French
• German
• Italian
• Spanish
• Polish
• Japanese
• Czech
• Traditional
Chinese
• Hungarian
• Simplified
Chinese
• Serbo-Croatian
• Romanian
H. Position Adjusts the horizontal
position of the OSD menu.
V. Position Adjusts the vertical
position of the OSD menu.
Display Time Adjusts the display time of
the OSD menu.
Press the or keys to
change the settings.
• Dutch
• Russian
• Swedish
• Portuguese
0 to 100
0 to 100
• 5 Sec.
• 10 Sec.
• 15 Sec.
• 20 Sec.
• 25 Sec.
• 30 Sec.
31 How to adjust your monitor
OSD Lock Prevents all the monitor
settings from being
accidentally changed.
When this function is
activated, the OSD
controls and hotkey
operations will be
disabled.
MENU to leave the OSD Settings menu.
Press
DDC/CI* Allows the monitor
settings to be set through
the software on the PC.
Information Displays the current
monitor property settings.
Press the or keys to
change the settings.
To unlock the OSD
controls when the OSD is
preset to be locked, press
and hold the "MENU" key
for 15 seconds to enter
the "OSD Lock" option
and make changes.
Alternatively, you may
use the or keys to
select "NO" in the "OSD
Lock" submenu from the
"OSD Settings" menu,
and all OSD controls will
be accessible.
Press the
ENTER key to
select this option. Press the
or keys to change the
settings.
• YES
• NO
• ON
• OFF
• Input
• Current
Resolution
• Optimum
Resolution
(best with the
monitor)
• Model Name
Custom Key Sets the function to be
accessed by the custom
key.
After the key is set, it
becomes a shortcut to
activate or deactivate the
designated function.
Press the ENTER key to
select this option. Press the
or keys to move the
highlight to a menu item
and then press the ENTER
key to select that item.
• Eye Protect
• Eye Protect
Meter
• ECO Sensor
• ECO Sensor
Meter
• Smart
Reminder
• Picture Mode
Reset All Resets all mode, color and
geometry settings to the
Press the or keys to
change the settings.
• YES
• NO
factory default values.
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for
remote diagnostics.
32 How to adjust your monitor
Ergonomics menu
ERGONOMICS
MODE:
Standard
Eye Protect
Eye Protect Meter
Smart Reminder
Time Intervel (min.)
Duration (sec.)
OFF
OFF
OFF
20
5
ENTER MENU
Exit
SelectMove
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select
ERGONOMICS and then press the ENTER
key to enter the menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
Eye Protect Your monitor comes with
a light sensor, which
detects the light condition
around the monitor and
adjusts the monitor
backlight automatically.
This is to protect your eyes
from overexposure to
bright light.
If the light is sufficient, the
monitor brightness is
increased. If the monitor is
in a poor light, the
monitor brightness is
decreased.
Press the ENTER key to
select this option. Press the
or keys to change the
settings.
• ON
• OFF
Eye Protect
Meter
Smart
Reminder
If you prefer to adjust
the monitor brightness
manually, go to
PICTURE > Brightness.
Sets to display the light
condition around the
monitor on the screen.
Decides to display the
pop-up message that
reminds you to rest your
eyes.
Press the ENTER key to
select this option. Press the
or keys to change the
settings.
Press the or keys to
change the settings.
• ON
• OFF
• ON
• OFF
33 How to adjust your monitor
Time interval
(min.)
Duration
(sec.)
Sets the interval of the
reminder message.
Sets the time the reminder
message lasts on the
screen.
Alternatively, when the
reminder message is
displayed, press any
key except the power
button to hide the
message.
Press the or keys to
change the settings.
Press the or keys to
change the settings.
20 ~ 100
5 ~ 25
34 How to adjust your monitor
Eco menu
ENTER MENU
Exit
SelectMove
ECO
MODE:
Standard
ECO Sensor
ECO Sensor Meter
Sensor Range
OFF
OFF
Far
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select ECO and
then press the ENTER key to enter the
menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
ECO Sensor Your monitor comes with
a proximity sensor (called
ECO sensor), which
detects your presence in
front of the monitor
within the set range. If the
sensor detects no presence,
the monitor is turned off
in 40 seconds to save
power.
Press the ENTER key to
select this option. Press the
or keys to change the
settings.
• ON
• OFF
If the monitor is turned
off by the ECO sensor,
the power button
flashes in green.
If the ECO sensor
detect no presence for
over 2 hours, the
monitor will be powered
off. Press the power
button to turn on the
monitor.
ECO Sensor
Meter
Sets to display the
countdown to turn off the
monitor.
Sensor Range Decides how far the sensor
can detect.
Press the ENTER key to
select this option. Press the
or keys to change the
settings.
Press the ENTER key to
select this option. Press the
or keys to change the
settings.
• ON
• OFF
• Near
• Middle
• Far
35 How to adjust your monitor
7. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then
select the correct resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image
by working through the instructions in the "Adjusting the refresh rate" section on the link
"Adjusting the Screen Resolution". It is normal for blurring to occur due to conduction losses
in extension cables. You can minimize these losses by using an extension cable with better
conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the
native resolution.
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution”
message box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
of the supported mode. Please read the “Preset display modes” section from the link "Adjusting
the Screen Resolution".
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
36 Troubleshooting
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button
on the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary
support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then
select the correct resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor
running at its native resolution. To have the optimal display performance of each type of
input sources, you can use the "Display Mode" function to set a proper aspect ratio for the
input sources. See Display Mode on page 27 for details.
The image is displaced in one direction:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then
select the correct resolution, refresh rate and make adjustments based on these instructions.
The OSD controls are inaccessible:
• To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU”
key for 15 seconds to enter the “OSD Lock” option and make changes.
• Alternatively, you may use the or keys to select “NO” in the “OSD Lock” submenu
from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.
No sound can be heard from the built-in speakers:
• Check whether Line In is properly connected.
• Increase the volume (volume may be muted or too low).
• Remove your headphone and/or external speakers. (If they are connected to the monitor, the
built-in speakers are automatically muted.)
No sound can be heard from the connected external speakers:
• Remove your headphone (if the headphone is connected to the monitor).
• Check whether the headphone jack is properly connected.
• If the external speakers are USB-powered, check whether the USB connection is OK.
• Increase the volume (volume may be muted or too low) on the external speakers.
The light sensor of the monitor does not work well.
The light sensor is located at the front bottom of the monitor. Please check:
• If the Eye Protect function is set to ON. Check Ergonomics > Eye Protect.
• If there are any obstacles in front of the sensor that keep the sensor from detecting the light
properly.
37 Troubleshooting
• If there are any objects or clothing in bright colors in front of the sensor. Bright colors
(especially white and fluorescent colors) reflect light and the sensor cannot detect the main
light sources.
The ECO sensor of the monitor does not work well.
• The ECO sensor is located at the front bottom of the monitor.
Check if there are any obstacles in front of the sensor that keep the
sensor from detecting your presence properly.
• The colors and the materials of your clothes may affect the
detection. Adjust the sensor range if needed. See Sensor Range on
page 35 for more information.
• Adjust the distance between you and the monitor.
If none of the proceeding actions works, it is probably because the materials of your clothes are
unique and cannot be detected by the ECO sensor. Please be noted that this is neither a
manufacturing defect nor is the sensor damaged. You should turn off the ECO sensor for now in
Eco > ECO Sensor.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com.
38 Troubleshooting
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