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Legal notices2
Legal notices
The mobile phone described in this guide is approved for use on the GSM and GPRS networks operating on the GSM 900, 1800 (DCS/PCN) and 1900 (PCS) bands. It is approved
for use in the country where it was originally sold and may be approved for use in other
countries.
BenQ and the AF51 model phone are
trademarks or registered trademarks of
BenQ and/or its affiliates in the United
States and/or other countries.
T9® is a registered trademark of America
Online, Inc. in the United States. Java and
all Java-based trademarks and logos are
trademarks or registered trademarks of
Sun Microsystems, Inc. in the U.S and other
countries. The names of actual companies
and products mentioned herein may be the
trademarks of their respective owners.
Disclaimer
The information contained in the User
Guide is written for the AF51 phone.
BenQ reserves the right to make chang-
es and improvements to the products and
any of the features of the products described in this document without prior notice. The contents of the user guide are provided "AS IS". Except as required by
applicable law, no warranties of any kind,
either express or implied, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy,
reliability or contents of this document.
BenQ reserves the right to revise the
user guide or withdraw it at any time without prior notice. Under no circumstances
shall BenQ be responsible for any loss of
data or income or any special, incidental,
consequential or indirect damages howsoever caused.
Export Information
The mobile phone may be subject to export
regulation of the United States and other
countries. Diversion contrary to law is prohibited. You must comply with all applicable export laws, restrictions and regulations
of the United States foreign agencies or authorities, and may not export, or transfer
for the purpose of re-export, the mobile
phone or any part of the phone in violation
of any applicable restrictions, laws or regulations, or without all necessary approvals.
Network Services
A number of features included in this
guide are called Network Services. They
are special services provided by wireless
service providers. In order to use any of
these Network Services, you must subscribe to these service(s) from your service provider and obtain instructions for
their use. Some of these Network Services may not be available when roaming on
a network other than your home network.
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3Legal notices
Standby and
Talk Time Information
The mobile phone incorporates features
that are new to the mobile phone world.
These may include color displays and
lighting, graphic games, music reproduction and browsing the Internet. The way
you use the display and the features will
affect the performance of the battery and
how long it lasts between charge cycles.
The quoted standby times and talk times
show the minimum and maximum performance that can be expected from the
battery under normal network conditions
and with the default settings as set by the
factory. However, playing games (particularly with the backlight continuously
switched on) and listening to music will
shorten the time available for standby
and to make and receive telephone calls.
Operation times also vary depending on
network conditions, SIM settings, charging and battery condition, how you use
your phone and other factors.
Memory
The mobile phone contains an internal
memory device that stores the software
required to operate the mobile phone,
communicate with the GSM/GPRS network and provide the user interface.
Some features in the internal memory
run additional devices and some additional games and utilities. The amount of
memory available in the mobile phone is
finite and may be insufficient to store
large numbers of applications and files.
Warning!
Remember to back up your data and to do so frequently. Always back up all data and programs
before sending the mobile phone in for repair.
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Safety precautions4
Safety precautions
Information for parents
Please read the operating instructions and safety precautions carefully before use.
Explain the content and the hazards associated with using the phone to your children.
Remember to comply with legal requirements and local restrictions when using the
phone. For example in
aeroplanes, petrol stations,
hospitals or while driving.
Cellular phones can interfere
with the functioning of medical devices such as hearing
aids or pacemakers. Keep at
least 9 inches (20 cm)
between phone and pacemaker. When using the cell
phone hold it to the ear which
is farthest from the pacemaker. For more information consult your doctor.
The ringtone (p. 26), info
tones and speakerphone talking are reproduced through
the loudspeaker. Do not hold
the phone to your ear when it
rings or when you have
switched on the speakerphone function (p. 17). Otherwise you risk serious,
permanent damage to your
hearing.
Only use original batteries
(100 % mercury-free) and –
charging devices. Otherwise
you risk serious damage to
health and property. The battery could explode, for instance.
Small parts such as the SIM
card, sealing stop, lens ring
and lens cap can be dismantled and swallowed by small
children. The phone must
therefore be stored out of the
reach of small children.
The mains voltage specified
on the power supply unit (V)
must not be exceeded. Otherwise the charging device may
be destroyed.
The power supply must be
plugged into an easily accessible AC mains power socket
when charging the battery.
The only way to turn off the
charging device after charging the battery is to unplug it.
Do not use a handheld while
driving.
Do not look at the LED (e.g. activated infrared port, flash LED)
with optical magnifiers because of the risk of radiation.
This product complies with
IEC/EN 60825-1 2 2Safety of
Laser Products2 for LED
Class 1M products; such products are safe under reasonably foresee-able operating
conditions.
Do not place the phone near
to electromagnetic data carriers such as credit cards and
floppy disks. Information
stored on them could be lost.
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5Safety precautions
You may only open the phone
to replace the battery (100 %
mercury-free) or SIM card.
You must not open the battery under any circumstances.
All other changes to this de-
text below may not be applicable.
Important:
Use only original accessories. This will
avoid potential risks to health or property and ensure compliance with all relevant regulations.
Improper use will invalidate the guarantee! These safety instructions also apply
to original accessories.
Product attributes are subject to changes in technology, design and availability.
BenQ reserves the right to modify products without prior notice.
This cellular phone offers a range of Leather Case: For body worn operation,
functions, it can be used in positions this phone has been tested and meets the
other than the head, such as on the FCC RF exposure guidelines when used
body. In this case, separation distance of with the BenQ accessories supplied or
belt clip or holder is used for body-worn accessories may not ensure compliance
operation, it should not contain metal with FCC RF exposure guidelines. and should position the device the Please only use BenQ designated Leather
, above-stated distance from your body. Case (in Page 43). You should only put front side
to body when device is used in Leather Case.
0.6 cm is required. When a carry case, designated for this product. Use of other
vice are strictly prohibited and
will invalidate the guarantee.
Please dispose of unwanted
batteries and phones as permitted by the laws in your
country.
The phone may cause interference in the vicinity of TV
sets, radios and PCs.
Important
Read this information before using your wireless handheld phone.
As this mobile phone is equipped with a
fixed antenna, some paragraphs in the
Antenna care
Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could
damage the phone and may violate FCC
regulations.
Phone operation
Normal position
Hold the phone as you would any other
telephone with the antenna pointed up
and over your shoulder.
Tips on efficient operation
For your phone to operate most
efficiently:
• Extend your antenna fully
(if applicable).
• Do not touch the antenna unnecessarily when the phone is in use. Contact
with the antenna affects call quality
and may cause the phone to operat e at
a higher power level than otherwise
needed.
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Safety precautions6
Driving
Laws pertaining to the use of mobile
phones while driving vary significantly from
state to state and sometimes even from locality to locality within states. For example,
some areas may allow persons to use their
mobile phones only if they employ a handsfree device, and some areas may prohibit
the use of cell phones entirely. Accordingly,
BenQ recommends that persons check the
laws for the areas in which they drive or will
be driving. For areas where the use of mobile phones while driving is permitted,
BenQ encourages persons to use their
phones responsibly and to employ handsfree devices. Also, if using your phone while
driving, please:
• Give full attention to driving – driving
safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call, if driving conditions so require.
For vehicles equipped with air bags
An air bag inflates with great force. DO NOT
place objects, including either installed or
portable wireless equipment, in the area
over the air bag or in the air bag deployment area. If in-vehicle wireless equipment
is improperly installed and the air bag inflates, serious injury could result.
Electronic devices
Most modern electronic equipment is
shielded from radio frequency (RF) signals. However, certain electronic equipment may not be shielded against the RF
signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers' Association recommends that a minimum separation of six inches (6") be maintained between a handheld wireless phone and a
pacemaker to avoid potential interference
with the pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers
• should ALWAYS keep the phone more
than six inches from their pacemaker
when the phone is turned ON;
• should not carry the phone in a breast
pocket;
• should use the ear opposite the pacemaker to minimize the potential for interference;
• should turn the phone OFF immediately if there is any reason to suspect that
interference is taking place.
Hearing aids
Some digital wireless phones may
interfere with some hearing aids. In the
event of such interference, you may want
to consult your service provider or your
hearing aid manufacturer to discuss alternatives.
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7Safety precautions
Other medical devices
If you use any other personal medical devices, consult the manufacturers of your
devices to determine if they are adequately shielded from external RF energy.
Your physician may be able to assist you
in obtaining this information.
Turn your phone OFF in health care facilities when any regulations posted in these
areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive to external
RF energy.
Vehicles
RF signals may affect improperly installed
or inadequately shielded electronic systems in motor vehicles. Check with the
manufacturer or its representative regarding your vehicle. You should also consult
the manufacturer of any equipment that
has been added to your vehicle.
Posted facilities
Turn your phone OFF in any facility where
posted notices so require.
Airplanes
FCC and Airline Regulations prohibit using
your phone while in the air. Turn your
phone OFF when requested by the airline.
Check and comply with the policy of your
airline regarding the use of your phone
while the airplane is on the ground.
Blasting areas
To avoid interfering with blasting operations, turn your phone OFF when in a
“blasting area” or in areas posted: “Turn
off two-way radio.” Obey all signs and instructions.
Potentially explosive atmospheres
Turn your phone OFF when in any area
with a potentially explosive atmosphere
and obey all signs and instructions.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or
even death.
Areas with a potentially explosive atmosphere are often but not always clearly
marked. They include: fueling areas such
as gasoline stations; below deck on boats;
fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum
gas (such as propane or butane); areas
where the air contains chemicals or particles, such as grain, dust or metal powders; and any other area where you
would normally be advised to turn off
your vehicle engine.
Emergency calls (SOS)
Your wireless phone can be used to make
emergency calls. You can make an emergency call from the main display screen.
Enter the local emergency number such
as 911 and then press the
This phone, like any wireless phone, operates using radio signals, wireless and
landline networks, and user-programmed functions. Because of this, connections in all conditions cannot be guaranteed. Therefore, you should never rely
solely on any wireless phone for essential
communications (for example, medical
emergencies). Remember – to make or
receive any calls, the phone must be
switched on and be used in a service area
that has adequate signal strength. Emergency calls might not be possible on all
wireless phone networks or when certain
network services or phone features are in
use. Check with local service providers regarding their network features.
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Safety precautions8
Always make certain that your phone is
properly charged before attempting any
emergency calls. If you allow your battery
to discharge, you will be unable to receive
or make calls, including emergency calls.
You must then wait a few minutes after
the charging begins to place any
emergency calls.
When making an emergency call,
remember to give all of the necessary information as accurately as possible. Remember that your wireless phone might
be the only means of communication at
the scene of an accident, therefore you
should not terminate the call until given
permission to do so.
Batteries and Chargers
Only use original batteries (100% mercury-free) and charging devices. Use of
non-original batteries and/or charging
devices may cause explosion resulting in
serious injury and/or property damage.
Use original accessories in order to avoid
possible injury and property damage and
to ensure compliance with applicable
laws and regulations. Improper use invalidates the warranty.
Battery safety precautions
To reduce the risk of fire, injury or electric
shock, and to properly dispose of batteries, please read and understand the following instructions. CONTAINS LITHIUMION OR NICKEL-METAL HYDRIDE BATTERY.
BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY. DO NOT DISPOSE IN
MUNICIPAL WASTE.
1. Only use the batteries specified for use
with this mobile phone.
2. Do not use batteries of different sizes
or from different manufacturers in this
mobile phone.
3. Do not dispose of the battery in a fire; it
may explode. Dispose of used batteries
and phones in accordance with applicable laws and safety regulations. Do not
expose battery to water. Check with
local codes for special disposal
instructions.
4. Do not open or mutilate the battery.
Doing so may cause damage to the
eyes or skin.
5. Exercise care in handling the battery in
order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conducting material may overheat and cause
burns or fire.
6. Charge the battery provided with, or
identified for use with, this product
only in accordance with the instructions and limitations specified in the
User's Guide. Do not attempt to charge
the battery by any means other than
those specified in the User's Guide.
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Getting started12
Getting started
Using the SIM card/battery
Your phone's display is delivered with a
protective film. Remove this film before getting started. The service provider
supplies you with a SIM card on which all
the important data for your account is
stored. If the SIM card is credit card-sized,
snap out the smaller segment and trim
any rough edges.
Always switch off phone before removing
the battery!
Only 3V and 1.8V SIM cards are
supported. Please contact your service
provider if you have an older card.
Release and open battery cover
1
2
Remove battery
3
Open SIM card holder, insert SIM card, and
close holder
5
4
Insert battery and close cover
6
7
8
Charge battery
The battery is not fully charged when
delivered. Plug charger cable into the
bottom of the phone, plug power supply
unit into a mains power socket and
charge for at least two hours. The power
supply unit heats up when used for long
periods. This is normal and not
dangerous.
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13Switch on/off, PIN
Charging time
An empty battery is fully charged after
about 2 hours. Charging is only possible
within a temperature range of +5 °C to
+40 °C (+41°F to +104°F). If the temperature rises/falls 5°C above/below this, i.e
drops to 32°F or rises to 113°F, the charge
symbol flashes a warning. The mains voltage specified on the power supply unit
must not be exceeded (Operating time,
p. 42).
Charge icon not visible
If the battery has been discharged fully
the charge icon is not immediately visible
when the power supply unit is plugged
in. It will appear after up to two hours. In
this case the battery is fully charged after
3–4 hours.
Only use the power supply unit provided!
Display while in service
Charge level display during operation
(empty – full):
A beep sounds when the battery is nearly
empty. The charge level of the battery
is only displayed correctly after an uninterrupted charging/discharging cycle.
You should therefore not remove the battery
unnecessarily and where possible not
terminate the charging process early.
adg.
Switch on/off, PIN
Switch on/off
Press and hold the On/Off/End key B to
switch on or off.
Enter PIN
The SIM card can be protected with a
4- to 8-digit PIN.
Open keypad. Enter the PIN using the
number keys. The characters
to ensure nobody can read your PIN on
the display. Correct errors with
Confirm your input with
to the network will take a few seconds.
Emergency number (SOS)
Only to be used in real emergencies!
By pressing the softkey
an emergency call on any network without
a SIM card and without entering a PIN
(not available in all countries).
§SOS§ you can make
Switching on your phone for the
first time
Time/date
Set the clock to the right time once at
start-up.
Open keypad. Press
date (day/month/year), then the time
(24 hours, including seconds). Press
The time and date are updated.
If the battery is removed for longer than
30 seconds, the clock will be reset.
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General instructions14
Time zones
Set the time zone for your area.
Select the required time zone from list
with
G. Apply with §Set§.
Phonebook or Addressbook
You can choose whether you want to use
the Phonebook on the SIM card or the internal Addressbook as standard.
You can copy the SIM card Phonebook to
the Addressbook on the phone. Please do notinterruptthis procedure. During this
time do not accept incoming calls. Follow
instructions in the display.
To copy data on the SIM card at a later
time, highlight entries (see p. 15) and
copy these with the function Copy to
(Phonebook options menu).
You can change the default book at any
time (p. 20).
Signal strength
_
Strong reception signal.
^A weak signal reduces the call
quality and may lead to loss of
the connection. Change your
location.
General instructions
User guide
The following symbols are used to explain
operation:
Enter numbers or letters.
J
On/Off/End key.
B
A
Call key.
Press navigation key on the
D
§Menu§
L
side indicated.
Displays a soft-key function.
Function depends on the
service provider, special
registration may be necessary.
Without SIM card
If you switch on the phone without
a SIM card you can still use some phone
functions.
Press
§Menu§. The functions are displayed
(e.g. Emergency, SOS).
Menu control
9
The steps needed to reach a function are
shown in a condensed form in this user
guide.
E.g. to display call list for missed calls:
Press
§Menu§ ¢
Z
¢ Missed calls
¢ §Selection§.
This comprises the following steps:
Open main menu, select
the function Missed calls. You have to con-
§Selection§.
firm with
Standby mode
Very often function descriptions begin in
standby mode.
The phone is in standby mode and is
ready for use when the name of the
service provider appears on the display.
If you now close the keypad, the phone
remains in standby mode.
Press and hold the On/Off/End key
to return to standby mode from any
situation.
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Calling16
Enter current PIN and confirm with §OK§.
Enter new PIN twice and confirm each
time with
Change PIN2
(Display only if PIN2 is available). Proceed
as with Change PIN.
Chg.phonecode
You define the phone code (4–8 digits)
when you call up a protected function for
the first time. It is then valid for all phonecode protected functions. If the wrong
code is entered three times then the
phone will be locked. Contact Customer
Care for instructions on how to unlock
your pone.
§OK§.
Clear SIM card barring
If the PIN is entered incorrectly three
times, the SIM card is barred. Enter the
PUK (MASTER PIN), provided by your
service provider with the SIM card,
according to instructions. If the PUK
(MASTER PIN) has been lost, please
contact your service provider.
Preventing accidental activation
Even if PIN control is deactivated
confirmation is required to switch on
the phone.
This prevents the phone from being
switched on accidentally, e. g. when
carried in a pocket or whilst you are on
an aircraft.
Press and hold the On/Off/End key
and confirm with
switches on.
§OK§. The phone
B
Calling
Dialling with number keys
The phone must be switched on (standby
mode). Dial number (always with area
code, if necessary with international
dialling code). To dial international
dialling code press and hold
displayed. Press
try.
Short press
long press clears the entire phone
number. To dial press the Call key
§Country§ and select coun-
§Clear§ to clear the last digit, a
End call
Press the End key Bbriefly or simply
close the clamshell. Press this key even if
the person on the other end of the line
has hung up first.
Set volume
Adjust volume with navigation
G during conversation.
key
If a Car Kit is used, its volume setting will
not affect the usual setting on the phone.
Redial
To redial numbers that were dialled
previously, press the Call Key
pick up the required phone number from
the list with
G, then press A again.
If the number is busy
Press §Auto dial§ for automatically dialling
the phone number ten times at
increasing time intervalls or press
§Call back§ (L) for phone ringing when
the busy number is free. Press
a beep reminds you to redial the dispayed
phone number after 15 minutes.
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17Calling
Accept call
The phone must be switched on (standby
mode). An incoming call will interrupt
any other use of the phone. Press
A. When Open clamshell (see p. 32) is
or
activated a call can be answered by
simply opening the clamshell.
Please make sure you have accepted the call
before holding the phone to your ear. This will
avoid damage to your hearing from loud ring
tones!
A phone number transmitted by the
network is displayed or the corresponding
name if it is contained in the Phonebook
(p. 21) or Addressbook (p. 21). A picture
may also appear (settings p. 21).
§Answer§
Reject call
§Reject§ or B press briefly.
Handsfree
You can put the phone aside during a call.
You can then hear the caller via the
loudspeaker.
Activate handsfree function with
and switch on with
Adjust the volume with
§Handsfr.§ switches off "handsfree talking".
Always switch off "handsfree talking" before
holding the phone to your ear! This will avoid
damage to your hearing!
§Yes§.
§Handsfr.§
G. Pressing
Swapping between 2 callsb
Make a new connection during a call
with
§y§Menu§
new phone number). With
¢
between both calls.
¢
Toggle you can swap back and forth
Hold
¢
J
§y§Menu§
(dial a
If you are called during a phone call and
you can hear the "call waiting tone"
(p. 31), you can accept the waiting call
with
§Toggle§,putting the current call on
hold to do so.
Swap back and forth between the calls
see above or end the current call with
and accept the new call with
§Answer§.
B
Conferenceb
Call up to 5 parties and link them together in a conference call. Make a new connection during a call with
¢
(dial a new phone number). The
J
current call is set on hold. With
¢ Conference you can join the held call
when the connection is established.
Repeat this procedure until all
participants are linked together.
All calls in the conference are ended si-
multaneously when the End key
pressed or the clamshell is closed.
§y§Menu§ ¢ Hold
§y§Menu§
B is
Babysitter
If this is active, only one number can be
dialled.
§Menu§ ¢ m¢ Security ¢ Babysitter
D and enter phone code. The
Press
phone code (4- to 8-digits) is set by you
and entered at the first security setting.
Please note this code down (see also p. 15)!
Confirm code input with
§Change§ and enter number (press · to
select phone number from the Adressbook p. 21 or Phonebook p. 21). Confirm
"On" with
To dial, press and hold the right softkey.
To switch direct call off, press and hold