Benq 9H.F3JTC.DE1 User Manual

RP654K / RP704K
RP750K / RP860K
LCD Monitor

User Manual

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or
implied, with respect to the contents of this document. BenQ Corporation reserves the
right to revise this publication and to make changes from time to time in the contents
thereof without obligation to notify any person of such revision or changes.

Copyright

Copyright 2017 BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission
of BenQ Corporation.

Table of Contents i

Table of Contents

Safety warnings and precautions ...................................... 1

Important safety instructions............................................ 2

Notes on this display ...................................................................... 2

Notes on the LCD panel of this display..................................... 2

Safety notice for remote control................................................. 3

Battery safety notice....................................................................... 3

BenQ ecoFACTS ............................................................................. 4

Package contents ................................................................. 5

Setting up the display.......................................................... 6

Mounting the display....................................................................... 6

Parts of the display and their functions .......................... 8

Front panel ....................................................................................... 8

Input/output terminals.................................................................... 9

Remote control............................................................................. 10

Using the remote control........................................................... 12

Connection ......................................................................... 14

Connecting the VGA input......................................................... 14

Connecting the touch module................................................... 14

Connecting the digital inputs ..................................................... 15

Connecting the AV inputs........................................................... 16

Connecting the coaxial output.................................................. 17

Connecting the video output..................................................... 18

Connecting to serial port ........................................................... 19

Connecting power........................................................................ 20

Basic operations................................................................. 21

Turning the display on or off ..................................................... 21

Turning off the display by Quickoff.......................................... 21

Initial setup..................................................................................... 22

Account setting ............................................................................. 22

Switching input signals................................................................ 26

Downloading software ................................................................ 26

Setting up the Internet connection .......................................... 26

Table of Contentsii

Updating software......................................................................... 29

Adjusting audio volume level...................................................... 30

Important instructions for using the touch screen............... 35

Menu operations................................................................ 36

One touch menu operation........................................................ 36

Settings menu................................................................................. 36

System settings .............................................................................. 42

Android system interface ................................................ 47

Main interface ................................................................................ 47

APPS ..................................................................................... 54

BenQ Suggest........................................................................... 54

InstaQShare................................................................................ 55

InstaQPrint.................................................................................. 56

WPS Office.................................................................................. 57

Keeper ........................................................................................... 59

Screen Push............................................................................... 59

Maths Tutor................................................................................. 60

Email .............................................................................................. 61

Side Tool Bar ............................................................................. 62

Zoom .............................................................................................. 63

Product information.......................................................... 64

Specifications.................................................................................. 64

Dimensions (RP654K).................................................................. 67

Dimensions (RP704K).................................................................. 68

Dimensions (RP750K).................................................................. 69

Dimensions (RP860K).................................................................. 70

Supported input signal resolution ............................................. 71

Troubleshooting................................................................. 73

7/10/17

Safety warnings and precautions 1

Safety warnings and precautions

THIS EQUIPMENT MUST BE
GROUNDED

To ensure safe operation, the three-pin
plug must be inserted only into a
standard three-pin power outlet which
is effectively grounded through normal

The lightning flash with arrowhead
symbol, within an equilateral triangle, is
intended to alert the user to the
presence of uninsulated “dangerous
voltage” within the product's enclosure
that may be of sufficient magnitude to
constitute a risk of electric shock to
persons.

The exclamation point within an
equilateral triangle is intended to alert
the user to the presence of important
operating and maintenance (servicing)
instructions in the literature
accompanying the appliance.

• The mains plug of the power supply cord shall remain readily operable. The AC
receptacle (mains socket outlet) shall be installed near the equipment and shall be easily
accessible. To completely disconnect this equipment from the AC mains, disconnect the
power cord plug from the AC receptacle.

• Do not place this display on an uneven, sloping or unstable surface (such as a trolley)
where it may fall and cause damage to itself or others.

• Do not place this display near water, like a spa or pool, or in a position which will allow
the splashing or spraying of water onto the display, like in front of an open window
where rain water may enter.

• Do not install this display in a confined space without proper ventilation and air
circulation, such as in a closed cabinet. Allow proper space around the display for
dissipating heat inside. Do not block any openings and vents on the display. Overheating
may result in hazards and electric shock.

• Installation of this display should only be performed by a qualified technician. Failure to
install this display properly may cause injuries and damages to the personnels and the
display itself. Check the installation regularly and maintain the display periodically to
ensure the best working condition.

• Use only the accessories approved or recommended by the manufacturer to mount this
display. Using wrong or unsuitable accessories may cause the display to fall and result in
serious personal injuries. Make sure that the surface and fixing points are strong enough
to sustain the weight of the display.

• To reduce the risk of electric shock, do not remove covers. No user serviceable parts
inside. Refer servicing to qualified service personnel.

• To prevent personal injuries, mounting the display or installing desktop stands is
required before use.

household wiring. Extension cords
used with the equipment must have
three cores and be correctly wired to
provide connection to the ground.
Wrongly wired extension cords are a
major cause of fatalities.

The fact that the equipment operates
satisfactorily does not imply that the
power outlet is grounded or that the
installation is completely safe. For your
safety, if you are in any doubt about
the effective grounding of the power
outlet, please consult a qualified
electrician.

Important safety instructions2

Important safety instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long
periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.

Notes on this display

• This display weights more than 100 kilograms. Do not attempt to lift the display alone.

• Make sure you have four or more people available to help lift or a flat cart to transport

the display to its final location.

• Keep the display horizontal as much as possible.

• Clear a floor space before unpacking.

Notes on the LCD panel of this display

• The Liquid Crystal Display (LCD) panel of this display has a very thin protective layer of

glass which is liable to marking or scratching, and cracking if struck or pressured. The
liquid crystal substrate is also liable to damage under excessive force or extreme
temperatures. Please handle with care.

• The response time and brightness of the LCD panel may vary with the ambient

temperature.

Important safety instructions 3

• Avoid placing the display in direct sun or where direct sun or spot lighting will shine
onto the LCD panel, as the heat may damage the panel and the external casing of the
display, and the bright light will make viewing the display more difficult than necessary.

• The LCD panel consists of individual pixels to display images and is manufactured
according to the design specifications. While 99.9% of these pixels work normally,

0.01% of the pixels may remain constantly lit (in red, blue or green) or unlit. This is a
technical limitation of the LCD technology and is not a defect.

• LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are
also susceptible to 'screen burn-in' or 'image retention' which can be found on the
screen as visible fixed lines and shades. To avoid such damage to the screen, avoid
displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive
text or icons) for more than 30 minutes. Change the aspect ratio from time to time. Fill
the entire screen with the image and eliminate the black bars whenever possible. Avoid
displaying images in 4:3 aspect ratio over a long period of time, otherwise there may be
visible burn marks on the screen as two vertical lines.
Note: Under certain circumstances, condensation may occur on the inner side of the
cover glass, it's a natural phenomenon and will not affect the operation of the display.
This condensation will usually disappear after around 2 hours of normal operation.

• RP series does not offer image retention function, for more information, please refer to
installation guide. If a still image is required for a display, it is recommended to enable
Pixel Shift. See Adjust settings (VGA-only) on page 40 for more information.

• RP series does not support portrait use; portrait use may cause display damage. BenQ
warranty will not cover faulty usage.

Safety notice for remote control

• Do not put the remote control in the direct heat, humidity, and avoid fire.

• Do not drop the remote control.

• Do not expose the remote control to water or moisture. Failure to do so could result
in malfunction.

• Confirm there is no object between the remote control and the remote sensor of the
product.

• When the remote control will not be used for an extended period, remove the
batteries.

Battery safety notice

The use of the wrong type of batteries may cause chemical leaks or explosion. Please
note the following:

• Always ensure that the batteries are inserted with the positive and negative terminals in
the correct direction as shown in the battery compartment.

• Different types of batteries have different characteristics. Do not mix different types.

• Do not mix old and new batteries. Mixing old and new batteries will shorten battery life
or cause chemical leaks from the old batteries.

• When batteries fail to function, replace them immediately.

• Chemicals which leak from batteries may cause skin irritation. If any chemical matter
seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the
batteries as soon as possible.

Important safety instructions4

• Due to varying storage conditions, the battery life for the batteries included with your
product may be shortened. Replace them within 3 months or as soon as you can after
initial use.

• There may be local restrictions on the disposal or recycling of batteries. Consult your
local regulations or waste disposal provider.

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of
its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate
vision with the ultimate goal to achieve a low-carbon society. Besides meeting
international regulatory requirement and standards pertaining to environmental
management, BenQ has spared no efforts in pushing our initiatives further to incorporate
life cycle design in the aspects of material selection, manufacturing, packaging,
transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco­friendly design highlights of each product, hoping to ensure that consumers make
informed green choices at purchase. Check out BenQ's CSR Website at http://

csr.BenQ.com/ for more details on BenQ's environmental commitments and

achievements.

Package contents 5

Package contents

Open the sales package and check the contents. If any item is missing or damaged, please
contact your dealer immediately.

LCD display Power cord x 4

D-Sub (15-pin)

cable x 1

Audio interface

cable

Quick start guide USB cable x 1 AAA battery x 2 NFCPen x 2

Remote control

• The type of power cord supplied may differ from that illustrated depending on your region of
purchase.

• Before discarding the package, check that you haven't left any accessories inside the box.

• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing
the package (if possible) for future transport of the display.

• Do not leave plastic bags within reach of young children or babies.

Setting up the display6

RP654K

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RP704K

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RP860K

*Screw type: M8*25L

Setting up the display

Mounting the display

You can install the display on a vertical surface with a suitable wall mounting bracket or
on a horizontal surface with the optional desktop stands. Please pay attention to the
following notes during installation:

• This display should be installed by at least two adult persons. Attempting to install this
display by only one person may result in danger and injuries.

• Refer the installation to qualified technicians. Improper installation may cause the
display to fall or malfunction.

Installing the display on a wall

1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface.

Make sure that the size of the cloth is larger than the display.

2. Gently lay the display on the cloth with the LCD screen facing down.

3. Remove the desktop stands from the display if installed.

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4. Identify the wall mounting screw

holes on the back of the display
as shown in the illustration.

5. Install the wall mounting bracket

Thickness of
the wall
mounting
bracket

25 mm
(0.39")

LCD display

10mm
(0.39")

on the display and attach the
display to the wall according to
the mounting bracket’s
instructions. The length of the
screw should exceed the
thickness of the wall mounting
bracket by at least 25 mm. Make
sure that all screws are
tightened and secured properly.
(Recommended torque: 470 ­635N•cm). The mounting means
should be strong enough to bear
the weight of the display.

• To maintain proper ventilation, keep at least 10 mm of
clear space from the back cover of the display to the
wall.

• Please consult a professional technician for wall mount
installations. The manufacturer accepts no liability for
installations not performed by a professional technician.

Setting up the display 7

Parts of the display and their functions8

1 2 3 4 5 6

10

1

2345678

91011

Parts of the display and their functions

Front panel

No. Name Description

Power

Home Press to back to main screen.

Return Press to return to previous level of menu.

Menu Press to enter function menu.

Volume Down Press to decrease volume.

Volume Up Press to increase volume.

Media USB IFP USB interface.

Mic To r e c e i ve soun d .

Light Sensor To detect if a source of light moves toward the sensor’s range.

Remote Control
Signal Receiver

NFC Function NFC Sensor: NFC reader & writer.

Tap to enter energy saving mode. Press and hold for 2
seconds or more to power off.

Receive remote control signals. Do not obstruct the receiver.

Parts of the display and their functions 9

LAN

14

1

2

345

6

7

8

91011

12

13

14

Input/output terminals

No. Name Description

HDMI OUT Connect to the display devices with an HDMI input.

USB 2.0 / USB 3.0

HDMI IN

TOUCH

DP IN Connect a video source to a display device.

AUDIO IN External computer audio input.

VGA IN

AV IN Composite video and audio input.

COAX OUT Coaxial output.

RS232 Serial interface, used for mutual transfer of data between devices.

AUDIO OUT Output audio signals to an external device.

LAN

POWER SWITCH

AC IN

Connect USB devices such as USB keyboards, USB mice, and USB
flash drives.

High-definition multimedia interface signal input. Connect to PC
with an HDMI output, a set-top-box, or other video devices
capable of realizing touch function.

External computer touch signal input.When connecting external
computer, besides connecting external computer VGA and audio
signals, external computer's USB port needs to be connected to
the equipment. Under the condition that driver is installed,
external computer can be touch controlled through the equipment
(touch function is effective in VGA and HDMI channel by default)

Receive analog RGB signals from an external device (such as a
computer).

LAN interface, connecting RJ45 terminals. This network port is
only used for the closed Android OS on this product.

Open and shut down AC power supply. Refer to Turn i n g t h e

display on or off on page 21 for more information.

AC power input, connecting AC power supply. Refer to

Connecting power on page 20 for more information.

• USB2.0= 5V 500mA / USB3.0= 5V 900mA

• : Direct Current / DC

• : Alternating Current /AC

• The maximum length for the cables to be used with the USB slots are 5m (USB 2.0) and 3m
(USB 3.0).

Parts of the display and their functions10

1234567

8

9

10

111213

14

15

16

Remote control

Built-in computer Windows key.

Space

Built-in computer space key.

Alt+Tab

Built-in computer Alt+Tab key.

Alt+F4

Built-in computer program window close button.

Numeric buttons

Perform as numeric buttons.

Display

Show the current input source and information.

TV channel return key.

INPUT

Select the input source. Refer to Switching input

signals on page 26 for more information.

HOME

Android system main screen button.

MENU

Open or close the OSD menu.

Turn the display on or off.

Red button

Turn on or off the mute function.

Lock the keyboard and touch function.

Green button

Lock keypad.

Yellow button

Lock touch.

Blue button

Freeze screen.

Parts of the display and their functions 11

17

18

19

202122

23242526272829

30



Direction key. Press for right selection.



Direction key. Press for downward selection.

ENTER

Confirms your selection or save changes.

Quickly start writing application (EZWrite). Select
writing pen quickly if the application is started.

Back

Return key.

PgUp

Built-in computer page (previous page).

PgDn

Built-in computer page (next page).

CH+/CH-

Channel switch key.

VOL+/VOL-

One key for blank screen.

Volume switch key.

F1 - F12

Built-in computer F1 - F12 function keys.

Backspace key.



Direction key. Press for upward selection.



Direction key. Press for left selection.

• Build-in computer is not available. All buttons related to computer are regarded as disabled in case of
no built-in computer.

• TV functions are not available.

Parts of the display and their functions12

Using the remote control

Installing remote control batteries

1. Open the remote control battery compart­ment cover.

2. Insert the supplied batteries ensuring that
the positive and negative marked battery
terminals match the (+) and (-) marks in the
battery compartment.

The supplied batteries are provided for your
convenience so that you can operate the display
straight away. You should replace them as soon as
possible.

3. Refit the battery compartment cover.

Parts of the display and their functions 13

Remote control usage tips

• Point and aim the top front of the remote control directly at the display’s remote
control sensor window when you press the buttons.

• Do not let the remote control become wet or place it in humid environments (like
bathrooms).

• If the display’s remote control sensor window is exposed to direct sunlight or strong
light, the remote control may not operate properly. In this situation, change the light
source, readjust the angle of the display or operate the remote control from a location
closer to display’s remote control sensor window.

Connection14

D-Sub (15-pin)
cable

Audio
cable

Computer

USB cable

HDMI
cable

DP
cable

Connection

Connecting the VGA input

1. Connect the VGA IN jack on the display to the VGA output jack on a computer
using a D-Sub (15-pin) cable.

2. Connect the computer’s audio output jack to the AUDIO IN jack on the display
with a suitable audio cable.

3. To view images from this input, press the INPUT button on the remote control to
switch to respective input source.

Connecting the touch module

Connect the TOUCH (type B) jack on the display to the USB port of a computer using
the supplied USB cable. The touch module of the display supports easy Plug-and-Play
operation. There is no need to install additional drivers on the computer.

• Avoid blocking the touch screen frame (where sensors are located) when initiating the touch
module.

• It is highly recommended that you connect the display to the PC or laptop directly. Avoid
connecting the display to a face plate device which may cause failures in touch operations.

• If any ghost image occurs, please try to un-plug and then re-plug all USB cables. If the failure
image still exists, use another USB type B to A cable.

• TOUCH 2 port must be connected with HDMI 3, DP, or VGA IN.

Connection 15

DVD player

HDMI cable

Computer

Connecting the digital inputs

1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD
player) to the HDMI input jack on the display using an HDMI cable.

2. To view images from this input, press the INPUT button on the remote control to
switch to respective input source.

• The applicable cable is not supplied and should be purchased separately.

• The display provides a selection for the dual-monitor mode.

• TOUCH 1 port must be connected with HDMI 1 or HDMI 2.

Connection16

Set Top Box

AV
cable

VCR

DVD player

Satellite Receiver

Camcorder

Video Game Console

Connecting the AV inputs

1. Connect the AV I N jack on the display to the output jack on an A/V device (such as a
VCR) using an appropriate video cable.

2. Connect the VCR’s audio output jacks to the AV IN jacks on the display using a
suitable audio cable.

3. To view images from this input, press the INPUT button on the remote control to
switch to respective input source.

The applicable cable is not supplied and should be purchased separately.

Connection 17

Coaxial cable drive

Audio equipment

Connecting the coaxial output

To use coaxial out for acoustic applications:

1. Use coaxial cable to connect via COAX OUT to your audio equipment.

2. Plug in power cord, and switch power on.

The applicable cable is not supplied and should be purchased separately.

Connection18

HDMI cable

HDMI IN

HDMI OUT

Connecting the video output

For computer:

1. Use HDMI cable to connect from HDMI OUT to the respective jacks of the devices.

2. Plug in power cord, and switch power on.

3. Press on the remote control to turn on the display.

Connection 19

Computer

RS-232C
cable

Connecting to serial port

Directly connect the computer to RS232 ports on the input/output terminals.

• The applicable cable is not supplied and should be purchased separately.

• This connection is applicable to straight-through RS-232C cable only.

• After using serial port line to connect central control equipment and machine, certain function
of the machine can be controlled via central control equipment, such as: machine on/off, and
adjustment of sound volume, etc.

Connection20

Connecting power

Plug one end of the power cord into the Power jack on the display and the other end
into an appropriate power outlet (if the outlet is switched, turn on the switch).

AC IN

• The supplied power cord is suitable for use with 100-240V AC power only.

• The power cord and outlet illustrated may differ from the ones used in your region.

• Only use an appropriate power cord for your region. Never use a power cord which appears
damaged or frayed, or change the plug type on the power cord.

• Be aware of the power loading when you use extension cords or multiple outlet power boards.

• There are no user serviceable parts in this display. Never unscrew or remove any covers.
There are dangerous voltages inside the display. Turn off the power and unplug the power cord
if you intend to move the display.

• The illustration is for your reference only.

Basic operations 21

Power
Switch

IR Receiver

Power Button

Basic operations

Turning the display on or off

1. Be sure to following the instruction of Connecting power on page 20.

2. Before turning on the display, make sure the Power switch is set to ON. The system
will enter standby mode.

• To turn on the display, press the Power button on the control panel or on the
remote control.

• To turn off the display, press the Powe r button on the control panel or on the
remote control. The system will automatically enter standby mode.

The display’s standby mode still consumes power. To completely cut off power supply, set the
Power switch to OFF (O) and then disconnect the power cord from the power outlet.

Turning off the display by Quickoff

Ta p Apps () > Quickoff ( ) on the screen to turn off the display without using the
remote control.

Basic operations22

Initial setup

After you have connected the display to the power, you are ready to power on the
display. The first time you power on the display, you will be guided through a series of
setup screens. Follow the on-screen instructions or the steps below to start up your
display and complete the initial setup.

1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may
take a moment.

2. Tap Next on the screen to begin. Follow the on-screen instructions to set up the
language, date and time, and network. Or your can skip some of these steps and
complete the setup later.

Account setting

Ta p Account Setting ( ) on the screen to set account.

General Settings

1. Under General Settings, you can change wallpaper and adjust volume and back­light.

Basic operations 23

2. Log in as Admin. Set Wakeup Without Password to on, and next time you don’t
need to enter password to unlock the display on wakeup.

3. Log in as Admin. Set Multi Account Mode to off to close the multi-account mode.
The maximum number of accounts available is 30.

Basic operations24

Account Information

1. Under Account Information, you can change the password and headshot.

2. Set Login Without Password to on, and now you are free from logins.

3. Click Write to NFC Card, then a dialog window will pop up.

Contact BenQ dealer if you're interested in purchasing the NFC Card.

Basic operations 25

4. Follow the information by placing the NFC Card near the NFC Sensor on the front

panel. Now you can have access to NFC function.

Do not remove the NFC Card from the sensor area until you hear a beep sound and see a dialog
window indicating the process is completed.

User Management

Under User Management, you can manage users and add new users by clicking Add
User.

Basic operations26

Switching input signals

To select an input signal do either one of the following:

• Press the INPUT button on the remote control.

• Press the Menu button on the front panel.

• Drag the General Setting menu up from the bottom-center of the screen.

The users can enable the Eye Care and PIR Sensor (Motion Sensor) function on the OSD
menu.

Eye Care solutions

Blue light with wavelengths under 455 nm could affect vision and age the eyes. Eye Care
solution is designed for eyesight protection: the display provides proprietary eye-care
technology with zero-flicker performance and ultra-low blue light emission, preventing
eyestrain, eye fatigue and macular degeneration caused by extended sessions in front of a
display. In addition, advanced anti-glare screen treatment minimizes distracting reflections

and glare for optimal productivity and comfort.

Suggestions for long-term use of the display:

• Rest your eyes for 10 minutes after 30 minutes of continuous use.

• For every 20 minutes of display viewing, look into the distance for 20 seconds.

• When your eyes get sore and strained, close your eyes for a minute and then roll your eyes in

all directions.

Downloading software

BenQ may periodically release software updates that may add functions or applications
associated with your display. To check if there is a software update available for your
device or to obtain the software license key, please visit http://DSdownload.BenQ.com.
Then enter the serial number (can be found on the sticker attached on the back of the
display) and click OK to access the Software download page.

Setting up the Internet connection

Your display must be connected to a network to conduct OTA updates or surf the
Internet.

To find the MAC address in Android OS, please go to Setting > Network > Status.

Network setting

1. On the home screen, select Apps ()>Settings ().

Basic operations 27

2. Go to Ethernet, set the switcher to On.

Basic operations28

Wireless connection

You must use a wireless internet dongle in order to connect the display to the internet
wirelessly. After inserting a dongle to one of the USB ports follow the steps below:

1. Set Switcher to On to connect to a wireless network.

2. A list of available networks will show on the screen. Touch the network’s name to
connect to the network. The password is needed if it is your first time to use the
network.

3. Key in the password and press Connect. The device is now connected to the
WLAN.

Basic operations 29

Updating software

Whenever a new version of software is available, the system will automatically detect the
update and will prompt you to download it every time you turn on the display. If you
want to update the software, choose NETWORK UPDATE or USB UPDATE to
continue the update. Or your can skip this step and update the software later.

To manually update the software:

1. On the home screen, select Apps ()>Settings ().

2. Go to About device, and select System updates.

Basic operations30

3. If there is an update available, the system will begin updating.

• Software update process may take some time to complete.

• During the update process, do not turn off the device or disconnect the Internet connection.
Any interruptions during the software update process may permanently damage your display.

Adjusting audio volume level

To adjust the audio volume level do either one of the following:

• Press

VOL- / VOL+ on the remote control to adjust the volume.

• Press / on the front panel of the display.

• Use the volume bar on the General Setting menu. Refer to Switching input signals on

page 26 for more information.

Basic operations 31

Using the touch screen

You can use the optical touch screen to control your operating system. The touch screen
can emulate basic mouse functions and supports multi-touch functions for Windows 7/
8*. The following table shows a list of gestures you can use on the touch screen.

• Ensure that you have installed the USB cable on the display to a computer.

• *Multi-touch functions are only supported by Windows 10, Windows 8, Windows 7 - Home
Premium, Professional, Enterprise and Ultimate versions. For Windows XP, Windows Vista,
and Windows 7- Starter and Home Basic versions, multi-touch is not supported.

• Windows is a registered trademark of Microsoft Corporation in the United States and other
countries.

OS functions Gesture actions

For Windows XP, Windows Vista, Windows 7, Windows 8.1, and Windows 10

Tap the screen once.

Click

Tap the screen twice.

Double-click

Right-click

Drag

1. Press on the target.

2. Hold and wait for a blue ring to appear.

3. Release your finger.

Drag one finger left or right.

Basic operations32

OS functions Gesture actions

For Windows Vista, Windows 7, Windows 8.1, and Windows 10

Drag one finger left or right.

Selection

Quickly drag your finger (Flick) in a desired direction.

Pan up / Pan down / Back /
Forward

Multi-touch functions
For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions

1. Press on the target.

2. Tap the screen with another finger.

3. Release the second finger.

Right-click

Scrolling

Zoom

Drag one or two fingers up or down.

or

Move two fingers apart or toward each other.

OS functions Gesture actions

• Move two fingers in opposing directions.

• Use one finger to pivot around another.

Supported by specific
applications

Tap two fingers simultaneously.
The target should be the midpoint between the fingers.

Supported by specific
applications

For Windows XP, Windows Vista and Windows 7

Press and hold for 4 seconds.

Wakeup from Windows
sleep mode (S3)

Basic operations 33

Gesture Description

For Windows 8

Press and hold to learn
This touch interaction causes detailed information or teaching

visuals (for example, a tooltip or context menu) to be displayed
without a commitment to an action. Anything displayed this way
should not prevent users from panning if they begin sliding their
finger.

Tap for primary action
Tapping on an element invokes its primary action, for instance

launching an application or executing a command.

Basic operations34

Gesture Description

Slide to pan
Slide is primarily used for panning interactions but can also be

used for moving, drawing or writing. Slide can also be used to
target small, densely packed elements by scrubbing (sliding the
finger over related objects such as radio buttons).

Swipe to select, command, and move
Sliding the finger a short distance, perpendicular to the panning

direction, selects objects in a list or grid (ListView and
GridLayout controls). Display the AppBar with relevant
commands when objects are selected.

Pinch and stretch to zoom
While the pinch and stretch gestures are commonly used for

resizing, they also enable jumping to the beginning, end, or
anywhere within content with Semantic Zoom. A
SemanticZoom control provides a zoomed out view for showing
groups of items and quick ways to dive back into them.

Turn to rotate
Rotating with two or more fingers causes an object to rotate.

Basic operations 35

Important instructions for using the touch screen

Please clean the frame when there is sign of malfunction on the touch screen.

• Before you clean the screen, make sure the display is turned off, and unplug the power
cord.

• Remove dust or dirt from the screen and the infrared plastic filter periodically. It is
suggested using a small amount of alcohol to clean the infrared plastic filter.

• To avoid damage to the screen, never use any type of abrasive materials to wipe the
screen.

• Use a neutral detergent to clean the touch screen. Avoid using detergents with erosive
substance, such as banana oil or ammonia.

• Moisten a clean soft, lint-free cloth with a neutral detergent and then clean the touch
screen.

• Do not spray a detergent on the screen surface or the body directly. It may result in a
short circuit to the touch screen.

• Keep the touch screen out of direct sunlight or spotlights.

Menu operations36

Menu operations

One touch menu operation

Drag the General Setting menu up from the bottom-center of the screen, as shown
below, to enter the General Setting menu.

Settings menu

Input settings

Press INPUT on the remote control, Menu on the front panel. or drag from the bottom
middle to the center of the screen to enter the General Setting menu.

• Press /// on the remote control and press ENTER on the remote control to
confirm, or directly click a desired input source.

• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.

• You can enable the Eye Care function on the OSD menu. Eye Care switches the
display low blue light mode and activates the flicker free function.

• Use the volume bar to adjust the volume for the display.

• Use the brightness bar to adjust the brightness for the display.

Menu operations 37

PIR Sensor (Motion Sensor)

• You can enable the PIR Sensor function on the OSD menu. PIR Sensor allows you
to sense motion, often used to detect if a human has moved in or out of the sensor’s
range.

• The display automatically turns on Eye Care and dims the brightness of the screen
when a human is walking in front of the sensor.

The performance of PIR Sensor would be limited by the environment and objects around.

Audio settings

Click on the General Setting menu to enter the Audio menu.

• Press /// on the remote control and press ENTER on the remote control to
confirm or directly click an item.

• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.

Menu Description

Volume Drag the knob to adjust the volume.

Bass Drag the knob to adjust the bass.

Treble Drag the knob to adjust the treble.

Balance Drag the knob to adjust the balance.

Sound

Environment

• Press MUTE on the remote control or directly click to enable or disable Mute.

Touch a preset sound environment. Options are Standard,
Meeting, Class, or Custom.

Menu operations38

Screen settings

Click on the General Setting menu to enter the Screen menu.

• Press /// on the remote control and press ENTER on the remote control to
confirm or directly click an item.

• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.

• Press/ 4 on the remote control and press ENTER to adjust image.

Menu Description

Aspect ratio Press/on the remote control or click an aspect ratio.

Options are 4:3, 16:9, or PTP.

• click to enable or disable AutoLight and SaveEnergy.

• AutoLight detects the ambient light of your room and automatically adjust the screen
brightness.

• SaveEnergy reduces the screen brightness of the display to save power.

• The display automatically enters energy saving mode when no one is detected within
the sensor’s range.

• The display automatically turns off when no one is detected within the sensor’s range
for a long period of time.

Menu operations 39

Display settings

Click on the General Setting menu to enter the Display menu.

• Press /// on the remote control and press ENTER on the remote control to
confirm or directly click an item.

• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.

Menu Description

Brightness Press VOL+ / VOL- on the remote control or drag the knob to

adjust the brightness.

Contrast Press VOL+ / VOL- on the remote control or drag the knob to

adjust the contrast.

Hue Press VOL+ / VOL- on the remote control or drag the knob to

adjust the hue.

Sharpness Press VOL+ / VOL- on the remote control or drag the knob to

adjust the sharpness.

Picture Mode Press VOL+ / VOL- on the remote control or click a picture

mode. Options are Standard, Bright, Soft, and Custom.

Color Temp. Press VOL+ / VOL- on the remote control or click a preset

color temperature for the image. Options are Standard, Cold,
or Classroom.

There is no Hue and Sharpness for HDMI and VGA settings.

Menu operations40

Adjust settings (VGA-only)

Use the H Position, V Position, Clock, and Phase functions to manually adjust the
image.

Menu Description

H Position Press to move the screen to the left or right.
V Position Press ENTER on the remote control or click the switch to lock

or unlock the remote control IR sensor on the front panel of the
display.

More settings

Click on the General Setting menu to enter the Settings menu.

• Press /// on the remote control and press ENTER on the remote control to
confirm or directly click an item.

• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.

Menu Description

Key Lock Press ENTER on the remote control or click the switch to lock

or unlock the buttons on the front panel of the display.

Menu operations 41

IR Lock Press ENTER on the remote control or click the switch to lock

or unlock the remote control IR sensor on the front panel of the
display.

Pixel Shift Press ENTER on the remote control or click the icon to set a

pixel shift preventing from image retention.

Power Schedule Press ENTER on the remote control or click the icon to set a

power schedule.

• The Key Lock and IR Lock functions cannot be enabled at the same time.

• For image retention, please see Notes on the LCD panel of this display on page 2 for more
information.

Menu operations42

System settings

On the home screen, click Apps ()>Settings ( ) to enter system settings.

• Press BACK on the remote control or click a blank area outside the menu to exit the
menu.

Options Description

Wi-Fi Click to set Wi-Fi. Refer to Wireless connection on page 28 for

more information.

Ethernet Click to set Ethernet. You can see the Internet connection

information here. Refer to Network setting on page 27 for more
information.

More Click to access more functions.

SAMBA Service Click to retrieve file for clients using the SMB/CIFS (Server

Message Block/Common Internet File System) protocol. You can
share the folders in IFPs or in devices within the same domain
(e.g. PCs or NBs). To download data in IFPs to PCs, establish a
connection through the IP address. You can set a password for
the account for account security.

Display Click to set visual preferences on Font size and Wallpaper.

Storage Click to show empty and occupied space.

Apps Click to view memory consumption of apps in Android.

Security Click to access the advanced system security settings.

Accounts Click to manage the email account. You can add new accounts

and delete existing accounts here.

Menu operations 43

Language &

input

Startup and

shutdown

Click to set Language and Keyboard & Input Methods in
Android.

Click to set the Startup channel, Built-in PC startup
option, Standby after startup, and Timer switch. Refer to

Startup and shutdown on page 45 for more information.

Input Setting Click to change the name of input sources.
Other Setting Click to open and close the floating tool.

Date & time Click to set date, time, and their formats in Android.

About device Click to view system information in Android.

The amount of available storage space for the user varies according to the amount of pre-installed
apps and images occupying the total storage space.

Proxy setting

• Click Proxy Auto-Config under Proxy.

• Start PA C (Proxy Auto-Config) setting web address to bring in the PAC-File.

Menu operations44

• Click Manual under Proxy.

Options Description

Proxy hostname Enter the proxy server name.

Proxy port Enter the using channel.

Bypass proxy for For local server address only.

Menu operations 45

Startup and shutdown

• Click Startup and shutdown on the Settings menu. For Startup channel, you
can choose Last shutdown channel or Default startup channel.

• Under Default startup channel, you can choose from a variety of channel types.

Menu operations46

• For Built-in PC startup option, (1) open the OSD menu, select PC, and start PC
built-in. (2) PC Built-in is set to start up automatically when the IFP boots.

• For Timer switch, reminders include boot time and off time. Schedules can be made
by choosing the days of the week.

Android system interface 47

Android system interface

Note that this is a closed Android OS. Download and use of unauthorized apps on this system
are not available.

Main interface

The display launches the Android main interface by default.

To navigate the Android main interface:

• Press / on the remote control to select icons at the bottom and press ENTER to
execute the program, or directly tap the icon.

• Press HOME on the remote control or Home button on the front panel to return to
the main interface.

• Press INPUT on the remote control or drag the General Setting menu up from the
bottom-center of the screen to enter the General Setting menu to select an input.

Android system interface48

Floating Annotation Toolbar

The Floating Annotation Toolbar is a convenient function that allows you to quickly write
or create annotations on any screen that the display is showing. Under any input source
or in the Android interface, touch and hold two fingers spaced about 20 – 50 mm apart
on the screen for more than two seconds to launch the Floating Annotation Toolbar

menu as shown below.

Icon Function Description

Close and Move Long press this button to drag and move the Floating

Annotation Toolbar around. You can also click the button
to close the floating toolbar and clear all the brushes.

Whiteboard Click to start EZWrite 4.0.

Annotate Click to switch the color of the brush. Color options are

blue, red, green, and black.

Clear All Click to erase all annotations on the screen.

You may also quickly erase any annotations made by wiping any
writing or drawings on the touchscreen using a balled-up fist.

File Folder Click to open the files.

Screenshot Click to take a screenshot of the entire screen, including

the handwriting.

Print Screen Click to take a screenshot of the entire screen and print

it.

EZFinder

1. 3.

6.5. 7. 12.

8. 9. 10. 11.

4.2.

EZFinder helps users browse for files in stored in the internal storage of the Android
system or external storage connected to the display.

Item Function Description

1 Storage device Click to select either internal or external storage to

2 Return Click to return to the previous folder.
3 File type filter Click to highlight the desired file type to display.
4 Search Click to search for files in the storage device.
5 Exit Click to exit EZFinder.
6 Sort Click to sort the files shown in EZFinder. Sorting options

7 Thumbnail/List Click to view files either in thumbnail or list view.
8 Select/Add Folder Click to select multiple files or add a folder.

Android system interface 49

browse.

include Name, Ty p e , Size, and Time.

When the Select button is clicked it will become a Cancel
button, and the Add Folder button will become a Select All
button.

9 File operation Perform operations such as copy/paste/cut/delete/

rename.

The file operation buttons will only appear when a file is
selected.

10 Send Click to quick send a selected file to another storage

device.

Android system interface50

Plying Setting

animation effect

playing interval ti..

Set Wallpaper

11 Main display area Displays files of corresponding type stored in the

selected storage device. Click to select a file

12 File preview Displays a preview of the selected file along with file

details

Multimedia files such as images, audio files, and videos can be played by directly tapping
on the file icon.

Image

Select an image file you want to show on the display and perform any of the functions
shown on the screen.

Icon Function

Close the current playback.

Magnify the current image.

Shrink the current image.

Play the previous image.

Play/pause the current playback.

Play the next image.

Rotate the current image counter-clockwise.

Rotate the current image clockwise.

Set the animation effect and playing interval for images being played, and set
the current image as the wallpaper.

Supported image format (max resolution):

• JPEG (base-line up to 8K x 8K, progressive up to 4K x 4K)

• PNG (8K x 8K)

• BMP (8K x 8K)

• GIF (4K x 4K)

Android system interface 51

Audio

Select an audio file you want to play and perform any of the functions shown on the
screen.

Icon Function

Repeatedly play audio files in the playlist.

Repeatedly play a single audio file in the playlist.

Play the previous audio file.

Play/pause the current playback.

Play the next audio file.

Check audio files in the playlist.

Supported audio format (codec):

• wma (WMA/WMAPro: 128Kbps~320Kbps, 8KHz~48KHz sampling rate)

• mp3 (MPEG Layer 3: 32Kbps~320Kbps, 32KHz~48KHz sampling rate)

• wav (PCM: Max 320Kbps, Max 48kHz sampling rate / ADPCM: 384Kbps, 8KHz ~ 48Khz
sampling rate)

• m4a (ACC: 24kbps ~ 384kbps, 16KHz~48KHz sampling rate)

• ogg (Vorbis: Max 320Kbps, 8KHz~48KHz sampling rate)

Android system interface52

Video

Select a video file you want to play on the display and perform any of the functions shown
on the screen.

Icon Function

Fast rewind the current video.

Play/pause the current playback.

Fast forward the current video.

Supported video format (codec) up to 4K resolution:

• 3gp (H.264 MP, HP@Level 4.1, H263, MPEG-4 SP@L0-3, ASP@L0-5)

• avi (MPEG-1, MPEG-2 MP@HL, MPEG-4 SP@L0-3, ASP@L0-5, H.264, MP, HP@Level 4.1,
H263, VP6, MJPEG)

• mkv (VP9, H.265)

• mov (MPEG-4 SP@L0-3, ASP@L0-5, MJPEG, H.264 MP, HP@Level 4.1, H265)

• mp4 (MPEG-4 SP@L0-3, ASP@L0-5, H.264 MP, HP@Level 4.1, H265)

• mpg, mpeg (MPEG-1, MPEG-2 MP@HL, H.264 MP, HP@Level 4.1)

• ts (MPEG-2 MP@HL, MPEG-4 SP@L0-3,ASP@L0-5, H.264 MP, HP@Level 4.1, VC1 AP, H265)

Android system interface 53

Browser

When connected to a network, click on the browser icon to surf the Internet. Click on
the symbol X in the upper left corner to close it.

Menu

Menu is the shortcut to settings menu. Refer to Settings menu on page 36 for details.

Apps54

APPS

• Other than preset apps located at the bottom of the screen, additional apps will be
displayed at the top of the screen when the App icon is clicked.

• For more information about Quickoff, please see Turning off the display by Quickoff

on page 21.

BenQ Suggest

Tap to launch BenQ Suggest. With this application, you can view apps suggested
by BenQ for download.

Tap the category on the left panel to browse the suggested apps. Tap an app from the
selected category to view a basic description of the app.

Function Description

Search ()

Tap to search for an app.

Working with Android OS 55

Education ()

Corporation ()

Exit ()

Tap to show the suggested apps in the Education
category.

Tap to show the suggested apps in the Corporation
category.

Tap to clos e BenQ Suggest.

InstaQShare

Tap to launch InstaQShare. With this application, you can mirror the display's
screen on your smartphone or tablet for hands-on annotation, mirror the screen of your

smartphone or tablet on the display, or transform your smartphone or tablet into a
remote control for the display.

Before launching the application, make sure your display is properly connected to lnternet.

To u s e InstaQShare:

1. Make sure your mobile device (such as smartphone or tablet) and the display are
connected to the same Wi-Fi network.

2. Scan the QR code to download and install the InstaQShare app on your mobile
device.

3. Open the InstaQShare app on your mobile device, and then click the
InstaQShare ID name that you want to connect to.

4. Enter the password shown on the upper right corner of the display.

5. Once the mobile device has successfully connected to the display, a confirmation
message will appear on the display. Tap Allow on the display to confirm the
connection.

6. Once connected you can:

- Mirror the display's screen on your mobile device, by tapping Screen Mirroring

on your mobile device.

- Mirror the device’s screen on the display, by tapping [ ] on your mobile device.

Apps56

- Operate the display by using your mobile device as a remote control.

Once connected, any operations on the display or mobile device will also show up on your
mobile device and display.

You can also tap Setting ( ) in the lower right corner of the display to modify the
settings for InstaQShare, such as the InstaQShare ID name, password, or mirroring
confirmation message.

InstaQPrint

Tap to launch InstaQPrint. With this application, you can print a file or website
image using a Wi-Fi or remote printer.

Before launching the application, make sure your display is properly connected to lnternet.

1. Tap the option on the left panel and browse and select the desired file, photo, page,
or image you want to print.

2. Tap Manage Printers to choose which printer that you want to use.

3. To select a printer:

• Tap an option from the list of available printers on the left panel.

• Tap Scan for Wi-Fi Printers to search for printers automatically.

Working with Android OS 57

• Tap Manual Setup to add a new printer manually.

WPS Office

Tap to launch WPS Office. With this application, you can open document files
including PDFs as well as Microsoft Word, PowerPoint and Excel documents.

To edit a file with WPS Office:

1. Tap Open ( ) on the left panel to browse and open a file located in either the dis­play’s internal memory, an external storage device, or cloud storage.

2. Tap the function menu on the top panel to access the file format's various functions.

The description below is for a Powerpoint file, the function menus for other file formats will vary.

Apps58

Function Description

File Tap to open, save, share, print, and manage your presentations.
View Tap to change or edit the presentation views.
Play Tap to start or set up a slide show.
Edit Tap to edit the content or format of the slides.
Insert Tap to insert tables, pictures, charts, comments, video, or audio.
Transitions Tap to apply or adjust the timing of a transition.
Pen Tap to write, draw, paint or sketch to the slides.

Play ()

Save As ()

Undo ()

Redo ()

Close ()

Back ()

Next ()

Exit ()

Tap to start a slide show.

Tap to save the presentation file on either the display’s internal
memory, an external storage device, or cloud storage.

Tap to undo an action.

Tap to redo the last action.

Tap to close the presentation file.

Tap to return to the previous page.

Tap to go to the next page.

Tap to exit WPS Office.

Supported Office versions and file formats

Supported Office versions: 97 / 2000 / XP/ 2003 / 2007 / 2010

Supported Office software formats:

Office Software Supported File Formats

Word wps / wpt / doc / docx / dot / dotx / txt / log / irc / c / cpp /

Excel et / ett / xls / xlsx / xlt / xltx / csv / xlsm / xltm
PowerPoint ppt / pptx

h / asm / s / java / asp / bat / bas / prg / cmd

Working with Android OS 59

Keeper

Tap to launch Keeper. With this application, you can optimize the system's
performance by tidying up file systems. Tap One Key Optimize to optimize memory.

You can also tap Memory Clean and Garbage Clean to clean up unwanted files.

Screen Push

Tap to launch Screen Push. With this application, you can duplicate your screen
on multiple IFPs by connecting your IFP with other IFPs in the same LAN.

1. Swipe to unlock Open Screen Push and Accept Push Automatically.

2. Connected device will be shown on the screen.

3. Your screen will be duplicated to other IFPs in the same LAN.

Apps60

Maths Tutor

Maths Tutor provides simple, interactive and informative content with full curriculum

alignment for teachers to enhance the learning experience.

• Tap to launch Maths Tutor.

• Not simply game-based, Maths Tutor provides a complete solution for users to learn,
practice and assess important numeracy skills.

Working with Android OS 61

All topics in the app include a section for users to track their progress and assess their level of
understanding.

• You can also use your mobile device to scan the QR code to join the app. Make sure
your mobile device is in the same LAN with the IFP.

Email

• Tap to launch Email.

• To use Email, set up an account first. Type your Email address and click NEXT.

• After you've signed up, you will receive a verification email.

Apps62

• After you respond to the Email verification, you can begin writing email.

Side Tool Bar

Side Tool Bar gives you access to a number of tools to help you work with your display.

Function Description

Return ()

Home ()

Shortcut ()

EZWrite 4.0 ()

Tap to return to previous operation interface.

Tap to return to Home interface.

Tap to pop up Shortcut menu.

Tap to enter EZWrite 4.0 software.

Working with Android OS 63

Color ()

SpotLight ()

CountDown ()

StopWatch ()

AirClass ()

Tap to change pen colors.

Tap to open SpotLight.

Tap to open CountDown function.

Tap to open StopWatch function.

Tap to open AirClass function.

Zoom

Zoom is a video-conferencing app that is installed in the display by default. It allows you

to conveniently conduct video conference meetings with any other Zoom users.

For free plan users of Zoom ( ), please visit https://zoomnow.tw/live/?benq to upgrade your
plan to a paid plan. Read more information on the website.

1. On the home screen, select Apps ()>Zoom ()

2. Select Sign In if you want to create a new meeting, select Join a Meeting if you

want to join an already created meeting.

- After signing in, create a meeting ID which will be the meeting ID other users will
enter to join the meeting.

- If joining a meeting, enter the meeting ID provided by the creator of the meeting in
the Join a Meeting page.

Product information64

Product information

Specifications

LCD panel

To uc h

Panel glass

Input

Item

Light source DLED

Panel size

Pixel pitch (mm)

Native resolution
(pixels)

Brightness (cd/m
(typical)

Contrast ratio (typical)

Response time (ms)
(typical)

Panel Bit Dithering 10 bit

Technology Infrared Technology

Touch Method Finger & Stylus

Resolution 32767*32767

Capacity

Accuracy +/- 2mm over 90% of touchable area

Touch Output USB type B x 2

Operating System

Tempered glass AG 80 Coating

Thickness (mm) 4

Computer VGA (D-Sub 15-pin) x 1

Video

Audio

USB Type A x 6 (one onboard USB 3.0)

Control RS-232C (D-Sub 9-pin) x 1

TV Tuner NO

2

)

RP654K / RP704K /RP750K / RP860K

RP704K/ RP750K/ RP860K: 330 (typ)

RP654K/ RP750K/ RP860K: 1200:1

10 points writing/ 20 points touching (varies from

operating systems and applications)

Windows/ Linux/ Mac/ Android/ Chrome

(touch function varies from releases)

Composite Video (3-in-1 connector) x 1,

HDMI IN 1.4 x 2, HDMI IN 2.0 x 1, HDMI OUT x 1

Line-in (3.5 mm jack) x 1 along with 1 VGA input,

Specifications

RP654K: 65"; RP704K: 70"
RP750K: 75"; RP860K: 86"

RP654K: 0.372*0.372

RP704K: 0.40075*0.40075

RP750K: 0.429*0.429

RP860K: 0.4935*0.4935

3840*2160

RP654K: 350 (typ)

RP704K: 4000:1

8 (typ)

Composite Audio L/R x 1

Output

Audio

Power

Environment

Mechanical

Feature

Product information 65

Computer NO

Video NO

Audio Earphone out X1, COAX x 1

External speaker out
(L/R)

NO

Audio W (Amp) 16W x 2

Internal speaker YES

Supply 100 - 240V AC, 50 - 60 Hz

RP654K: 300W (without PC)

Consumption Max.

RP704K: 400W
RP750K: 450W (without PC)
RP860K: 530W (without PC)

Consumption Standby <0.5W

Operating Temperature

0 - 40

o

C

Operating Humidity 10 - 90% (without condensation)

Storage Temperature

-10 - 60

o

C

Storage Humidity 10 - 90% (without condensation)

Display Orientation Landscape Only

RP654K: 49/61 (without packing/ with packing)

Weight (kg)

RP704K: 58/71 (without packing/ with packing)
RP750K: 64/80 (without packing/ with packing)

RP860K: 81/108 (without packing/ with packing)

RP654K: 1521*967*128/ 1720*280*1113

(without packing/ with packing)

RP704K: 1638*1034*128/ 1840*280*1160

Dimensions (W x H x
D) (mm)

(without packing/ with packing)

RP750K: 1762*1086*130/ 1913*280*1268

(without packing/ with packing)

RP860K: 1988*1230*129/ 2211*280*1420

(without packing/ with packing)

Bezel Dimension - T/B/
L/R (mm)

34/ 104/ 34/ 34 mm (+/-1.5mm)

Image setting YES

Source/Volume Control YES

Sharpness
enhancement

NO

Adaptive Contrast NO

10-bit color processing YES

Customized Classroom
Mode

YES

Blank screen YES

Product information66

Specifications and functions are subject to change without notice.

Item RP654K / RP704K /RP750K / RP860K

CPU A53 dual core / 1.2GHz

System

System
Memory

2GB

Storage 16 GB

OS Android 5.1.1

This Android 5.1.1 operating system is not standard Android, so access to Google Play™ is not
available. APK cannot be installed in the default location unless given permission by the
management units. Contact your BenQ dealer for the required support for management
permission. Without management permission, installing function won’t work. There is no
guarantee that the self-installed APK can function normally.

Dimensions (RP654K)

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Product information 67

Unit: mm

Product information68

Dimensions (RP704K)

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Unit: mm

Dimensions (RP750K)

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Product information 69

Unit: mm

Product information70

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Dimensions (RP860K)

Unit: mm

Supported input signal resolution

Resolution

AV VGA Display Port HDMI 1.4 HDMI 2.0

640 x 480 @ 60Hz

640 x 480 @ 67Hz

640 x 480 @ 72Hz

640 x 480 @ 75Hz

720 x 400 @ 70Hz

800 x 600 @ 60Hz

800 x 600 @ 75Hz

832 x 624 @ 75Hz

1024 x 768 @ 60Hz

1024 x 768 @ 75Hz

1152 x 870 @ 75Hz

1280 x 720 @ 60Hz

1280 x 768 @ 60Hz

1280 x 800 @ 60Hz

1280 x 800 @ 60Hz

1280 x 960 @ 60Hz

1280 x 1024 @ 60Hz

1360 x 768 @ 60Hz

1366 x 768 @ 60Hz

1400 x 1050 @ 60Hz

1440 x 900 @ 60Hz

1600 x 1200 @ 60Hz

1680 x 1050 @ 60Hz

1600 x 1050 @ 60Hz

1920 x 1080 @ 50Hz

1920 x 1080 @ 60Hz

3840 x 2160 @ 30Hz

3840 x 2160 @ 50Hz

3840 x 2160 @ 60Hz

NTSC-M

NTSC-J

PAL -BDGHI

Product information 71

Input source

Product information72

480i (60Hz)

480p (60Hz)

576i (50Hz)

576p (50Hz)

720p (25Hz)

720p (30Hz)

720p (50Hz)

720p (60Hz)

1080i (50Hz)

1080i (60Hz)

1080p (24Hz)

1080p (25Hz)

1080p (30Hz)

1080p (24Psf)

1080p (25Psf)

1080p (50Hz)

1080p (60Hz)

• : supported

• Vacant: not supported

Troubleshooting

Problem Solution

No picture Check the following:

• Is the display turned on? Check the power indicator of the
display.

• Is the signal source device turned on? Turn on the device
and try again.

• Are there any loose cable connections? Make sure that all
cables are connected firmly.

• Have you chosen an unsupported output resolution on
the computer? Refer to Supported input signal resolution

on page 71 to select a supported resolution and try again.

• Have you chosen an unsupported output resolution on
the DVD or Blu-ray disc player? Refer to Supported input

signal resolution on page 71 to select a supported

resolution and try again.

No sound Check the following:

• Have you turned on the mute function on the display or
the input source device? Turn off the mute function or
increase the audio volume level and try again.

• Are there any loose cable connections? Make sure that all
cables are connected firmly.

The computer input
image looks strange

The control panel
buttons do not work

• Have you chosen an unsupported output resolution on
the computer? Refer to Supported input signal resolution

on page 71 to select a supported resolution and try again.

• Use the Auto function (VGA only) to let the display
automatically optimize the display of computer image.

• If the result of the Auto function is not satisfactory, use
the Phase, H Position and V Position functions to
manually adjust the image.

Have you locked the control panel buttons? Unlock the
buttons and try again.

Troubleshooting 73

Troubleshooting74

The remote control does
not work

• Have you locked the remote control function? Unlock the
function and try again.

• Check for incorrect battery orientation.

• Check for dead batteries.

• Check your distance and angle from the display.

• Check whether remote control is properly being pointed
at the display’s remote control sensor window.

• Check for any obstacle between the remote control and
the remote control sensor window.

• Check that the remote control sensor window is not
under strong fluorescent lighting, or in direct sunlight.

• Check for any devices (computer or personal digital
assistant, PDA) nearby that transmit infrared signals which
may cause interference to signal transmission between the
remote control and the display. Turn off the infrared
function of these devices.

Remote control failure • Check whether there are other objects between remote

control and television remote control receiving window,
thus leading to failure of remote control.

• Check whether the battery electrode in the remote
control is correct.

• Check whether remote control needs to replace battery.

Machine automatically
shutdown

• Whether set sleep or not.

• Check whether there is sudden power outage.

• Check whether there is no signal automatic shutdown.

Signal out of range • Check whether display is set correctly.

• Check whether resolution is the best resolution.

• Adjust line and field synchronization in menu.

Background has vertical
lines or streaks

Image lack of color, color
is incorrect

• Select automatic correction in menu.

• Adjust clock and phase position in menu.

• Check whether VGA is not well connected or has quality
problem.

• Adjust chromaticity and brightness or contrast in menu.

Display format that is not
supported.

• Select automatic correction in menu.

• Adjust clock and phase position in menu.

Touch function invalid • Check whether touch driver is installed and started.

• Check whether the size of article touched is comparable
with finger.

Touch positioning not
correct

• Check whether driver is properly installed and make
correction.

• Check whether touch pen is facing the screen.

Troubleshooting 75

No picture and no sound • Check whether the machine is started state.

• Check whether signal wire is well plugged, whether
INPUT is corresponding to it.

• If in internal computer mode, check whether internal
computer is started.

With horizontal or
vertical stripes or image
dithering

No color, color is weak
or image is weak

With image but without
sound

• Check whether signal wire is well connected.

• Check whether other electronic equipment or power
tools are placed around the machine.

• Adjust chromaticity and brightness or contrast in menu.

• Check whether signal wire is well connected.

• Check whether mute button is pressed for mute.

• Press VOL+/VOL- to adjust volume.

• Check whether audio line is connected correctly.

Only one speaker has
sound

• Adjust sound balance in menu.

• Check whether computer sound control panel only sets
up one sound channel.

• Check whether audio line is connected correctly.

VGA output without
sound

Check whether connect external device with headphone
cable.