Benq 56E21 User Manual
BenQ M350
Mobile Phone User’s Manual
Copyright
© 2005. BenQ Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a
retrieval system or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of
BenQ Corporation.
* This publication includes images from CorelDRAW® 9 which are
protected by the copyright laws of the U.S., Canada and elsewhere. Used
under license.
Disclaimer
BenQ Corporation makes no representations or warranties, either
expressed or implied, with respect to the contents hereof and specifically
disclaims any warranties, merchantability or fitness for any particular
purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof
without obligation of BenQ Corporation to notify any person of such
revision or changes.
Safety Information
For your safety, please read the guidelines below carefully
before you use your phone:
Exposure to Radio Frequency Signals
Max. SAR measurement
EU: GSM900: 0.826 mW/g; DCS1800: 0.33 mW/g.
USA: PCS1900: Head: 0.881 mW/g; Body: 0.294 mW/g
For your safety, please do not wear the phone in front of your chest.
SAR compliance for body-worn operations is restricted to belt-clips,
holsters or similar accessories that have no metallic component in the
assembly and must provide at least 1.5 cm separation between the device,
including its antenna, and the user's body.
Your wireless handheld portable telephone is a low power transmitter and
receiver. When it is ON, it receives and also sends out radio frequency
(RF) signals.
European and international agencies have set standards and
recommendations for the protection of public exposure to RF
electromagnetic energy.
• International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
• Verband Deutscher Elektringenieure (VDE) DIN- 0848
• Directives of the European Community, Directorate General V in
Matters of Radio Frequency Electromagnetic Energy
• National Radiological Protection Board of the United Kingdom, GS 11,
1988
• American National Standards Institute (ANSI) IEEE. C95.1- 1992
• National Council on Radiation Protection and Measurements (NCRP).
Report 86
• Department of Health and Welfare Canada. Safety Code 6
Safety Information i
These standards are based on extensive scientific review. For example,
over 120 scientists, engineers and physicians from universities,
government health agencies and industry reviewed the available body of
research to develop the updated ANSI Standard.
The design of your phone complies with these standards when used
normally.
Specific Operating Restrictions
No metallic component allowed in body-worn accessories.
Antenna Care
Use only the supplied or approved replacement antenna. Unauthorized
antennas, modifications or attachments may damage the phone and
violate FCC regulations.
Phone Operation
Normal Position: Hold the phone as you would any other telephone with
the antenna pointed up and over your shoulder.
For your phone to operate most efficiently, do not touch the antenna
unnecessarily when the phone is in use. Contact with the antenna affects
call quality and may cause the phone to operate at higher power level than
otherwise needed.
Batteries
• For safety concerns, when the temperature of the phone goes over
°C(113F) or below 0°C(32F), charging will halt.
45
• Do not expose batteries to temperatures below -10
45
°C(113F). Always take your phone with you when you leave your
vehicle.
°C(14F) or above
ii Safety Information
All batteries can cause property damage, injury or burns if a conductive
material such as jewelry, keys or beaded chains touches exposed terminals.
The material may complete electrical circuit and become quite hot. To
protect against such unwanted current drain, exercise care in handling any
charged battery, particularly when placing it inside your pocket, purse or
other container with metal objects. When battery is detached from the
phone, your batteries are packed with a protective battery cover; please
use this cover for storing your batteries when not in use.
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Also, if using your phone while
driving, please:
• Give full attention to driving--driving safety is your first responsibility.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if driving
conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6") inches be maintained between a handheld
wireless phone and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON.
• Should not carry the phone in a breast pocket.
Safety Information iii
• Should use the ear opposite the pacemaker to minimize the potential for
interference.
If you have any reason to suspect that the interference is taking place, turn
your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if they are adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Turn your phone OFF in health care facilities when any regulations posted
in these areas instruct you to do so. Hospitals or health care facilities may
be using equipment that could be sensitive to external RF energy.
Ve h i c l es
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notice so requires.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF
your phone before boarding an aircraft.
iv Safety Information
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a “blasting area” or in area posted “TURN OFF TWO-WAY RADIO.”
Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove the battery when in any area
with a potentially explosive atmosphere and obey all signs and
instructions. Sparks, from your battery, in such areas could cause an
explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always
clearly marked. They include fueling areas such as gasoline stations; below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders; and
any other area where you would normally be advised to turn off your
vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including both
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could result.
Federal Communications Commission
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired operation.
Safety Information v
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiated radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
European Union Directives Conformance Statement
This device complies with the OJ-Directive as below:
Electromagnetic Compatibility Directive (89/336/EEC), Low Voltage
Directive (73/23/EEC)
And R&TTE Directive (99/05/EEC).
And also complies with the standard:
3GPP TS 51.010-1
EN 301 511
EN50360/ EN50361
ETSI EN 301 489-1/-7
EN 60950
vi Safety Information
Table of Contents
Safety Information ...........................................................i
1. Preparing Your Phone For Use................................... 1
Inserting Your SIM Card ..................................................... 1
Installing the Battery ............................................................ 2
Installing the Back Cover ..................................................... 2
Charging the Phone.............................................................. 3
Turning the Phone On ......................................................... 4
2. Getting to Know Your Phone ..................................... 6
Your Phone at a Glance........................................................ 6
External Display.................................................................... 7
Standby Screen ..................................................................... 8
Icons on the Main Display and the External Display .............9
Using the Keys in the Standby Mode ....................................11
Menu Navigation................................................................ 14
3. Using Your Phone ..................................................... 15
Making a Phone Call ..........................................................15
Ending a Phone Call........................................................... 15
Answering a Phone Call .....................................................16
Rejecting an Incoming Call................................................ 16
Making an International Call............................................. 16
Making an Emergency Call ................................................ 17
Dialing an Extension Number ........................................... 17
Speed Dialing ...................................................................... 17
viiTable of Contents
Listening to Voicemails...................................................... 18
Phone Book......................................................................... 19
Adding Contacts to the Phone Book..................................... 19
Finding Contacts in the Phone Book ....................................22
Last Missed, Dialed, and Received Calls............................ 24
Operations During a Call................................................... 25
In-Call Menu ...................................................................... 26
Using the Silent Profile....................................................... 29
Camera ................................................................................ 30
Shortcuts .............................................................................35
Setting Shortcuts ....................................................................35
Using Shortcuts ......................................................................36
Messages.............................................................................. 37
SMS .........................................................................................37
MMS........................................................................................44
SMS Chat ................................................................................49
Voicemail ................................................................................51
Cell Broadcast.........................................................................52
Memory Status .......................................................................53
Input Modes ....................................................................... 54
Predictive Input Mode (iTap) ...............................................55
Letter Input Mode (ABC) ......................................................56
Numeric Input Mode (123)...................................................56
Symbol Input Mode ............................................................... 56
Direct Connection to URLs ...............................................57
4. Menus.........................................................................58
viii Table of Contents
Phone Book......................................................................... 58
Find .........................................................................................58
Add..........................................................................................58
Edit ..........................................................................................59
Copy ........................................................................................59
Delete ......................................................................................59
Caller Group ...........................................................................59
Business Card .........................................................................60
My Number ............................................................................ 60
Memory Status .......................................................................60
Messages.............................................................................. 61
Calls..................................................................................... 61
Missed .....................................................................................61
Received ..................................................................................61
Dialed ......................................................................................61
Cleanup All .............................................................................62
Duration..................................................................................62
Cost .........................................................................................63
Games.................................................................................. 64
Games......................................................................................64
Camera ................................................................................ 65
Media Center ......................................................................65
Album .....................................................................................65
Image.......................................................................................66
Melody ....................................................................................66
Cleanup All .............................................................................67
Memory Status .......................................................................67
ixTable of Contents
Tools.................................................................................... 68
Alarm ......................................................................................68
Auto Time Zone .....................................................................69
Calendar..................................................................................69
Shortcuts .................................................................................71
Calculator................................................................................71
Currency Converter ...............................................................71
Stopwatch ...............................................................................72
Oper. Service....................................................................... 73
WAP Service ...........................................................................73
STK..........................................................................................77
Settings ................................................................................ 78
Date & Time ...........................................................................78
Auto Power On/Off................................................................ 78
Profiles ....................................................................................79
Display ....................................................................................82
Audio.......................................................................................84
Call Settings ............................................................................84
Network ..................................................................................89
Security ...................................................................................91
Power Saving Mode................................................................92
Language .................................................................................92
Input........................................................................................92
Restore ....................................................................................93
5. Care and Maintenance .............................................. 94
6. Troubleshooting........................................................ 95
x Table of Contents
Preparing Your Phone For Use
Inserting Your SIM Card
Slide the entire SIM card into the slot in the direction of arrow shown
on the compartment, with the metal contacts of the SIM card facing
down and the cut corner at the top right.
SIM card
A SIM card can be easily damaged if its metal contacts become
scratched. Therefore, take special care when holding or inserting it.
If you wish to remove the SIM card, you
must first press down the stay, then push
the SIM card out of the slot.
SIM card
Preparing Your Phone For Use 1
Stay
Installing the Battery
1. Place the battery onto the back of the phone, with the battery's
contacts facing downwards and the tab on its top edge in alignment
with the holes in the battery compartment.
2. Push the battery against the top of the compartment and press it
down to click it into the compartment.
Do not remove the battery when the phone is on. Doing so could
cause you to lose personal settings or data stored either on your SIM
card or in the phone's memory.
Installing the Back Cover
Place the back cover onto the back of your phone and slide forward
until the latch catches the cover.
2 Preparing Your Phone For Use
Charging the Phone
1. Insert the charger connector into the charger socket at the bottom
right of your phone. Make sure that the connector is inserted in the
right direction.
Charger socket
Charger connector
2. Plug the charger into a power outlet.
3. Once the phone is fully charged, remove the charger from both the
power outlet and the phone.
• It takes approximately 4 hours to fully charge a batt ery.
• When charging while the phone is turned off, an animated battery
icon will be shown on the display. When charging while the phone
is turned on, the icon will be shown on the display . The lines
showing the battery power level will scroll until the battery is fully
charged.
•When the battery is weak, the phone will play an alert sound.
Do not remove the battery while the phone is charging.
Preparing Your Phone For Use 3
Tur n in g t he Ph one On
1. Long press to turn the phone on. The phone will display the
welcome animation.
•You can select and set a welcome animation, image, or message
that will display when you turn on your phone, as well as the music
that will be played. Go to Settings > Display > Welcome
Message. For details, please refer to page 82.
•If the welcoming music goes on too long, once the standby screen
comes up, you can press to stop playback.
2. Enter your PIN code. If you enter the PIN code incorrectly, press
(Clear) to delete the incorrect numerals. Press and hold
to delete all numerals that have been entered. After completing
entry of your PIN code, press to confirm.
The PIN (Personal Identification Number) is a password provided by
a network operator with a SIM card. You need this password in order
to use the SIM card.
If you enter the PIN incorrectly 3 times in a row , the SIM card will lo ck
down and no longer be usable. If this happens, you must enter the
PUK (Personal Unblocking Key) for that SIM card in order to unlock
it. Please contact your network operator to obtain a PUK.
To cancel PIN password authentication, go to Settings > Security >
PIN Code > PIN Code. Please see page 91.
3. When the PIN code entered has been accepted, the phone will
automatically search for the designated network. This search process
may take a few seconds.
4 Preparing Your Phone For Use
4. The standby screen will be displayed, as well as network signal
strength and the name of the network operator. You can now use the
phone.
If the phone cannot detect the network, the on-screen signal strength
meter will show no bars.
If the phone links to a network that you are not authorized to use, the
signal strength meter will show a level of zero. You will only be able to
make emergency calls.
Preparing Your Phone For Use 5
Getting to Know Your Phone
Your Phone at a Glance
Front
Earpiece
OK key
Left soft key
Dial/Answer key
Microphone
Main display
Right soft key
Scroll key
Power on/off key
Alphanumeric keys
6 Getting to Know Your Phone
Front and bottom
Camera lens
External Display
Buzzer
Charger socket
Hands-free headset/
Data cable jack
External Display
When the flip is closed, the external display's status bar will show icons
for network strength, battery power, alarm(if set active), the current
time and the current profile in use. The external display will also alert
you to incoming calls, new messages and missed calls.
Getting to Know Your Phone 7
Standby Screen
Status bar
Time and date
Name of network
operator
Soft key bar
Press to enter
the Phone Book.
Press to enter
the main menu.
Wal l pa pe r
Press to activate
camera mode.
•To set the current time and date, as well as the format to be shown,
go to Settings > Date & Time. See page 78.
•To set the wallpaper of the display, go to Settings > Display >
Wallpaper. Alternatively, you can go to Media Center > Images or
Media Center > Album. See page 82 and page 65.
•You can go to Settings > Display > Personal Banner to set the
text shown on the display. For details, see page 83.
•For enhanced security, you can activate the screen lock by going to
Security > Screen Lock. For details, see page 92.
Automatic Sleep Mode: Your phone has an advanced color display
which after 30 seconds of inactivity the phone goes to "Sleep Mode".
This means that it looks almost black. The phone has not switched off
but is in "Sleep Mode". By tilting the phone you can see the clock
displayed. By pressing any key the phone display starts up again.
This is normal and designed to maintain batte ry life. Whe n the keyp ad
is locked the time for the screen to go black is reduced to 5 seconds
to maintain battery life.
8 Getting to Know Your Phone
Icons on the Main Display and the External Display
Icon Function Description
Signal strength
Battery status
GPRS network
Message
WAP message
Voicemail
Alarm
Line in use
Signal strength of the network. The more
bars indicated, the stronger the signal.
Shows the current level of battery power.
The more bars indicated, the more power
that remains. Four bars: fully charged. No
bars: immediate charging needed. When
charging the phone, the icon will scroll
through the bars until the battery is fully
charged.
GPRS services have been activated on your
SIM card.
Shows that an SMS/MMS message is being
received or that there are unread messages.
If the icon appears in red, this indicates
that the message memory is full. For
information about the message function, see
page 37, "Messages".
You've got a WAP message (this icon will
only appear when there are no incoming or
unread SMS/MMS messages).
Indicates that you have voicemail messages
(this icon will only appear if the function is
supported by your network operator).
The alarm is turned on. To set the alarm, go
to Tools > Alarm. See page 68.
Shows the number of the line currently in
use. To set the line, go to Settings > Call
Settings > Active Line. For details, see
page 88.
Getting to Know Your Phone 9
Icon Function Description
Silent
Normal
Meeting Shows that the Meeting profile is in use.
Outdoors Shows that the Outdoors profile is in use.
Personal Shows that the Personal profile is in use.
Handsfree Shows that the Handsfree profile is in use.
Divert
Roaming
In the standby screen, press and hold
to activate the silent profile. See page 29,
"Using the Silent Profile".
Shows that the Normal profile is in use. To
set the operating mode, go to Settings >
Profiles. See page 79.
Shows that the call divert function is active.
To make settings for this function, go to
Settings > Call Settings > Call Divert. See
page 85. If the phone supports two phone
numbers, then or may appear.
Roaming has been activated (not your
regular network)
10 Getting to Know Your Phone
Using the Keys in the Standby Mode
In this user manual, "long-press" means to press and hold down a key
for about two seconds before release. "Press" means to press a key
and release immediately.
The chart below is meant only to introduce the commands accessible
with keys when the phone is in standby mode. For information on
other key commands available in other operating modes, see the
pertinent sections in this user manual.
Function keys
When any key is pressed, the phone will provide aural feedback
through keypad tones. To activate or cancel this aural feedback,
enter the menu Settings > Profiles. Scroll to the profile currently in
use and press (Edit). Then select Keypad Tone. You can also
go to Settings > Audio > Keypad Tone to turn the aural feedback on
or off. See page 81 and page 84.
Key Commands and functions
Power on/off key
•Long-press to turn the phone on or off.
•Press this key to reject incoming calls or cancel a call
being dialed.
Send/Answer key
•Press to send or answer a call.
•Press to access the list of last missed/dialed/received
calls.
OK key
•Press to open up the main menu and show its first item.
Getting to Know Your Phone 11
Key Commands and functions
Left soft key
•Press to access the Phone Book (when Names is
shown).
•Press to save the phone number keyed in from the
standby screen to the Phone Book (when Save is
shown).
Right soft key
• Press this key to use the camera function (when
Camera is shown).
•Press this key to delete entered digits one by one; long-
press to delete all digits entered (when Clear is shown).
•Long-press to turn the silent profile on or off.
Scroll key
•Press to enter the Quick Access menu. For
information about the Quick Access, see page 35.
•Press to retrieve photos stored in the Album menu.
•Press to enter the Messages menu. For a
description of the Messages, see page 37.
•Press to select the profile to activate.
Asterisk key
•Press this key to enter an asterisk " * ".
•To make an international call, long-press this key until
the display shows "+" ,Then enter the recipient's country
code, area code and phone number.
Voicemail Shortcut
•Long-press to dial your voicemail number.
12 Getting to Know Your Phone
Key Commands and functions
# key
•Press to enter "#".
•For extensions: After entering a phone number, long-
press to enter a "P" and then enter the extension
number.
•Long press this key to lock the keypad.
Alphanumeric keys
•Press to enter digits in a phone number.
~
•Shortcut key: Long-press a key to immediately access
the function, or dial the number, that it represents. See
page 35, "Shortcuts".
Alphanumeric keys
Key Digit Key Digit/Symbol/Function
17
28
39
40
5 * + (long-press)
6
# P(long-press after entering
a phone number)
Long-pressing an alphanumeric key will access the function it
represents, or dial the number that has been assigned to it (shortcut
function).
Getting to Know Your Phone 13
Menu Navigation
When the phone is in standby mode, press to bring up the main
menu.
For details on how to use the various functions listed in the menu, see
page 58, "Menus".
Main menu
Each icon represents
a menu item. Use
scroll key to move
through the menu.
The name of the
menu item you
highlight.
Press to
return to the idle
screen.
Sub-menu
The name of the
current menu.
The highlighted
row is the currently
selected item.
Scroll up or down to highlight an item. Press to
access a highlited item, confirm a selection, or enter the
next step.
You can also access a menu item by pressing the corresponding menu
number. In the above example, press 3 to access profiles menu.
14 Getting to Know Your Phone
Press to
enter the option
shown here in the
display.
Using Your Phone
Making a Phone Call
To make a phone call, check your phone is powered on showing the idle
screen. Enter the desired number using the alphanumeric keys to
. Press to dial your call.
During a call, you can use the options. See page 26, "In-Call Menu".
To modify a phone number that you have entered, press (Clear) to
delete individual digits. Long-press (Clear) or press to delete
all digits entered and return to the standby screen.
Ending a Phone Call
Press to end a call. The display will show the total call time, and
then return to the standby screen.
To cancel a call that is being dialed, press .
If you also have a call waiting or on hold, after you press , the
display will show a menu to allow you to choose the call you wish to
end.
Using Your Phone 15
Answering a Phone Call
When a call is received, your phone rings or vibrates, with the display
showing the caller's number (if supported by your network vendor). If
the caller is a contact stored in the Phone Book, the phone will show the
name recorded in the Phone Book.
•If the caller is a member of a caller group, the ring tone assigned to
this group will sound. The display will show the image ID that is
associated with this group as well, to help you identify the caller.
•For information on how to set up caller groups in the Phone Book,
see page 19, "Adding Contacts to the Phone Book".
If you wish to change the answering mode so that you can press any
key to answer a call, go to Settings > Profiles. After selecting the
currently active profile, press (Edit) and go to Answer Mode >
Any Key.
Rejecting an Incoming Call
Press to reject the incoming call.
Making an International Call
1. Enter the outgoing international call code, or long-press until
"+" appears on the display.
2. Enter the recipient's country code, area code and phone number.
Dial the call by pressing .
16 Using Your Phone
Making an Emergency Call
To call emergency services, enter 112 (the international emergency
number) and then press
emergency call even if your phone is locked or cannot access your
network, or there is no SIM card inserted, so long as you are within
range of a network of the type supported by your phone.
to dial the call. You can make an
Dialing an Extension Number
After you enter a telephone number, long-press , The phone display
will show "P". At this point, you can enter the desired extension
number, and then press to dial it.
Speed Dialing
You must assign a number key as the shortcut for a particular phone
number in order to use speed dialing for that phone number. For
information on how to set up a shortcut, see page 35, "Shortcuts".
After you have assigned a number key to serve as the shortcut key for a
particular phone number, you can long-press this key when the phone
is in the standby mode to dial the corresponding phone number. For
example, if you have selected as the shortcut key for a certain
phone number, long-pressing will dial this number.
Using Your Phone 17
Listening to Voicemails
When your voicemail inbox contains new messages, your network
vendor will send you a text message to inform you of a new voicemail
message (if the network vendor supports it, the voicemail icon
be shown). There are two ways to access and listen to voicemail:
1. When the phone is in standby mode, long press to directly dial
the voicemail phone number and listen to your voicemail messages.
2. Go to Messages
> Voi c e ma i l > Get Voi c e m ai l to dial the voicemail
number.
If the voicemail number is not stored in the memory, you will not be
able to access your voicemail by long-pressing . In this case,
you will need to manually set the number by going to Messages >
Voicemail > Set Number.
will
18 Using Your Phone
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