Benefon TWIG WEB FINDER User Manual

TWIG Web Finder Free Introductory Service!
For TWIG Discovery Pro and TWIG Locator (new GPRS versions)
Easy to use web service enabling you to follow loca­tions of your TWIG handsets and tracking devices internationally on a detailed street map display
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GETTING STARTED IN THREE EASY STEPS:

1. Activate your free TWIG Web Finder account

(If you already have a TWIG Web Finder account, go di­rectly to Step 2.)
Go to TWIG eShop at
. Under
Shop
www.twigworld.com
Subscriptions and credits
Web Finder Introducto ry S ubscription for TWIG buyers
priced at 0 euro.
During the checkout process, you need to fill in the re­quired information for activating your account. You do not have to give any bank or PayPal information for this free of charge purchase. After completing all the steps, you will receive an E-mail with login information for your TWIG Web Finder account.

2. Prepare your TWIG device

In addition to your new TWIG device, you also need a GSM service subscription as well as SIM card with voice and GPRS data from your mobile operator. Take the TWIG device from sales box, insert the SIM card and bat­tery and switch the device on. Next, configure communi­cation settings to the TWIG device by using the provided PC tool (see below for detailed instructions for TWIG Lo­cator and TWIG Discovery Pro).
, buy
, select
Free TWIG
The
,
The communication settings are delivered by your mobile operator:
- Phone number (MSID, e.g. "+358400123456")
- GPRS APN (e.g. "internet")
- GPRS DNS, GPRS User name, and GPRS Pass­word (often left empty)

3. Link your TWIG device with your TWIG Web Finder account

Launch the TWIG Web Finder service. You can access the login screen from
>
Launch TWIG Intern et Services
ices
In TWIG Web Finder, add your new TWIG device to the service:
From menu, select and fill in the mobile phone number (without 00 or + in front of the country code), the IMEI code (from sales box or type label under battery), and the name by which you wish the TWIG to appear in your service account (e.g. MyPhone). Finally click
The TWIG device is now activated to work with TWIG Web Finder and you are ready to start using the service!
www.twigworld.com
Device Management
Add device
.
.
>
>
The Serv-
Add Device
,

4. GPS and charging the battery

Devices using GPS need much power, so it is important to always charge the device before taking it into use. When not in use, switch off the device to save power.
When you have turned the TWIG device on, make sure it gets GPS position before taking it into use. Usually this means you need to go outdoors to open sky. Getting GPS position can take several minutes.
Due to GPS satellite system, getting GPS position can be difficult if there has been a longer period during which the device hasn’t had an active GPS connection. This hap­pens e.g. when getting position for the first time. You can help the acquisition by keeping the device stationary.

USING TWIG WEB FINDER

Once your TWIG device is activated, you can start using it together with the TWIG Web Finder service.

Locating TWIG mobiles

When you have made sure your TWIG device has GPS position, select it in the TWIG Web Finder My Friends list by checking its box.
Locate
Then click firm locating the selected device. When the device is located, its refreshed posi­tion information appears on
Current selection
and con-
field.
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By clicking you will also see the most recent position of your device displayed on the map screen. You can zoom the map in and out, as well as measure distance by using the measure.
Center Map

Tracking TWIG mobiles

Right click on the TWIG device in My Friends list and se-
Start Tracking
lect in minutes. The position of the TWIG device will now be continuously updated to TWIG Web Finder service.
Stop the tracking by right clicking on the device list and selecting
3
. Then set the desired tracking interval
Stop Tracking
.

Alert notification

By pressing and holding down the Alert button of your TWIG device, you can send a message to trigger an Alert notification on TWIG Web Finder screen (requires that the web application is running).
If you have activated alert forwarding in the TWIG Web Finder service, you will receive the alert notification also in your mobile phone and/or email.

Alert voice call

In case of an alert, TWIG device can dial phone numbers to establish a voice call. The alert call is dialled to phone number(s) which are pre-defined in the TWIG device.
To activate this feature, use the provided PC configura­tion tool to configure the desired phone number(s) in your TWIG device.

Alert forwarding

If alert forwarding is activated in your TWIG Web Finder account, the service forwards alerts to the specified email address, and/or GSM mobile as SMS messages. When receiving an alert message in your mobile phone or email, you can check the location of the alerting TWIG device in the TWIG Web Finder service.
To activate alert forwarding, click on the device for which you wish activate the feature from the device list, and add contact information in the field un-
TWIG Alerts
, select
derneath. Give the phone number without 00 or + in front of the country code.

Map coverage

TWIG Web Finder street maps initially cover Western and Northern Europe, Russia, North America, Australia and South Africa. Please note that map coverage and map detail may vary from time to time and within regions and countries.

Communication options

In TWIG Web Finder under
you can select for each TWIG mobile between us-
device,
ing GPRS only (default) or allowing SMS to be sent to TWIG device when GPRS connection is not open. Allow-
Device management
>
Edit
ing SMS transmission may in some cases speed up com­munication but may also increase the cost of service (see below).

Cost of using & How to pay

Each new TWIG device (new GPRS versions) comes with a free trial connection to TWIG Web Finder, plus an amount of free TWIG credits which are added to your ac­count when the device is registered to the service.
TWIG credits on your account are automatically used for paying extension for the service for any TWIG devices on your account, as well as for sending SMS messages from your account.
The default communication method between TWIG serv­er and TWIG devices is GPRS, so the only communica­tion fees are those charged by your mobile operator. If you choose to sent SMS messages from your TWIG Web Finder account, your TWIG credits are charged accord­ingly.
Please, visit TWIG eShop for the pricing of TWIG credits and how many credits are charged for extending the service for a TWIG device or sending a SMS message.
You can buy more credits to your TWIG Web Finder ac­count from the TWIG eShop at any time.
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USING TWIG LOCATOR

Anchor alert
Emergency

Preparing device

Insert SIM card and battery. Close the cover and tighten the screws with the provided hex tool. Charge the battery using the provided charger.
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On/Off

Configuring communication settings / Using the PC Configuration Tool

Install Locator USB drivers from CD. Connect Locator to PC by using USB cable and open l2update.exe software. Select proper COM port and connect to Locator.
Read the EEPROM values from the device. Fill in your mobile operator's communication settings (see details overleaf) under ROM settings to Locator.
GPRS settings
. Finally, save the EEP-

Turning on, indicator lights

Turn the device on by pressing the power button . As a sign of powering on, all three indicator lights turn on for a moment. Thereafter the indicator lights blink according to their status:
GSM
: 1 blink/sequence when having a network
GPS
: 1 blink/sequence, if the GPS has a valid posi-
tion fix that is not older than 5 minutes
GPS
: Continuously off, if previous position is older
that 5 minutes and a new position fix is not available

Acquiring GPS position

TWIG Locator GPS powers up directly whenever the de­vice is powered up. Take the device outdoors to a place with clear view of the sky. You have a GPS position when
GPS
indicator light starts blinking. This can take several
minutes.

Alert function

By pressing the Alert button for 3 seconds you send off a message triggering an Alert notification on TWIG Web Finder screen.
In case of an alert, The TWIG Locator can also dial phone numbers to establish a listen-in voice call. To ac­tivate this feature, configure the alert number(s) to be called in your TWIG device, using the provided PC Con­figuration Tool. Please note that the receiving party can listen to TWIG Locator, but cannot talk back.

Anchor Mode

In the Anchor Mode, the TWIG Locator alerts you if it is moved outside a predefined radius of 250 meters. Appli­cations for this feature include vehicle security and safety of children and other persons in need of supervision.
To activate the Anchor Mode push the button for 5 sec­onds. As confirmation of activation, the 'Battery/Status' indicator light starts blinking in 3 seconds interval, simul­taneously with the 'GSM' and 'GPS' indicators. Blinking GPS indicator light indicates that there is a GPS position and the Anchor Mode can be activated.
Note that if conditions to calculate GPS position are not suitable, it is also possible to get an alarm even when Lo­cator is not moving. This is normal GPS behaviour and not a sign of malfunction. To verify the movement, it is recommended to request new position from Locator few minutes after the alarm.
If the object/person carrying the TWIG Locator moves outside the defined region, you will receive an alert noti­fication to your TWIG Web Finder account.
The alert is forwarded to a GSM mobile as text message, and/or to an email address, if you have activated alert for­warding in your TWIG Web Finder account. Upon receiv­ing an alert message to your mobile phone or email, you can check the location of the TWIG device in the TWIG Web Finder service.

Power off

To turn TWIG Locator off push the button for at least 3 seconds, until all three indicators blink.

GPS and battery life

With default factory settings TWIG Locator searches GPS position every 5 minutes to save battery. In this mode the battery life is typically [20] hours. If Anchor Mode is activated, GPS position is updated every minute which reduces the battery operation time.
If you need maximum battery life, please configure GPS off using the provided PC Configuration Tool. The GPS will be automatically activated, if Alert button is pressed or if the device location is requested from TWIG Web Finder. In the power saving mode the TWIG Locator can be typically located even after one week. It is recom­mended to leave the GPS max search time to 5 minutes as otherwise it may be difficult or even impossible to get GPS location when moving.
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For continuous operation in e.g. a vehicle, please con­nect TWIG Locator to external power source, using Vehi­cle Power Adapter [sales code YO3170] for 12-24 Volt dc systems, or the supplied Mains Charger [sales code ZE3005 (EU), ZE3006 (UK)] for 110-240 Volt ac sys­tems. Consult your local value-added reseller or e.g. a qualified car electrician.

USING TWIG DISCOVERY PRO

Preparing device

Insert SIM card and bat­tery. Close the battery cover. Charge the bat­tery using the provided charger.
Configuring commu­nication settings
Install Twig Configura­tor. Create new GPRS Settings file. Fill in the mobile operator commu­nication settings (see details overleaf). Save the file to PC and send it to phone and reboot phone. Note that the
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phone must be on in normal idle mode during configura­tion.

Tur n ing o n

Turn the device on by pressing the power key.

Acquiring GPS position

TWIG Discovery Pro powers up with GPS off. Turn GPS on to
Full Power
outdoors to a place with clear view of the sky. You have a GPS position when GPS indicator turns green. This can take several minutes.
from the
GPS
menu. Take the device

Alert function

By pressing the top TWIG Alert button for [3] seconds you can send a message triggering an Alert notification on TWIG Web Finder screen.
In case of an alert, The TWIG Discovery Pro can also dial phone numbers to establish a voice call. To activate this feature, configure the desired alert phone number(s) in your TWIG device by using the provided TWIG Configu­rator PC tool.

GPS and battery life

With GPS in GPS position every second. In this mode the battery life is typically [16] hours or less, depending on the other us­age of the device for talking, navigation etc.
Full Power
TWIG Discovery Pro updates
If you need maximum battery life please set GPS to GPS will be automatically activated, if Alert button is pressed.
Note! TWIG Web Finder can locate a device with GPS off if Alert button is pressed and the device is in clear view of GPS satellites. Also location requests coming from au­thorized partners (e.g. partners which are configured to the device with PC configuration tool) cause GPS to turn on, and response message to be sent automatically.
off

MORE INFORMATION

This is a quick guide for using TWIG devices with the TWIG Web Finder service. For more information, please refer to the user manuals provided on the CD, and
www.twigworld.com
Should you have any problems, please email to:
support@twigworld.com
.
.
.
Publication code: YZ3070
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