Benefon Twig Protector Ex Quick Guide

TWIG PROTECTOR Ex

Intrinsically Safe and Rugged Protection Device (ATEX)

Quick Guide

TWIG Protector Ex protection device is
designed to be your personal "guardian
angel" – intended for all areas of personal
and professional safety in potentionally
explosive areas.

Instructed by simple icons, the device is
especially suitable for loneworkers as well
as for applications or situations where
simplicity and robustness is a must

Manufacturer:
Twig Com Oy,
24100 SALO, Finland

web: www.twigcom.com

0537
Publication number: YZ3404-01
All rights reserved.
© Twig Com Ltd

Twig Com Oy declares that this mobile device, type TCP90EU, is in
compliance with the essential requirements and other relevant provisions
of Directive 1999/5/.

Information in this Quick Guide is subject to change without notice. TWIG
COM reserves the right to change or improve their products and to make
changes in the content without obligation to notify any person or
organization of such changes or improvements. TWIG COM is not
responsible for any loss of data, income or any consequential damage
whatsoever caused.

Some of the features described in this guide are optional and intended to
be purchased separately. For more information, please contact your
dealer.

For more information, details and descriptions, including device
configuration and assortment of chargers and accessories, visit the web
site: www.twigcom.com.

WHAT TO DO FIRST

DOWNLOAD PC CONFIGURATION SOFTWARE,
INSTRUCTIONS AND USB DRIVERS FROM
ftp://support.twigcom.com/public/

If possible turn off the PIN request from the SIM card. If not,
change the PIN code to 9999 or change the PIN code that is
programmed to Protector to same that is used in SIM card before
starting the phone. Changing the PIN code that unit automatically

uses, please refer to configuration guide and PC Configure
program.

INSERTING THE SIM CARD

silver tape in the salesbox to assist if you need to remove it or
inserting to SIM holder is difficult. Do not use force as the SIM
will go to its place easily.

2. Push the SIM card all the way in with e.g. another SIM card
or some small stick. Remove the tape if you used that pulling
sideways, so that SIM doesn’t come out. Do not use sharp or
metal tools or objects!

3. Insert the rubber plug to the SIM holder hole.

4. Insert the seal tape carefully on top of the rubber plug.

C.f. ftp://support.twigcom.com/Public/Video_Instructions/

The device is dust and water proof. The protection
category for the device is IP67. To meet the requirements,
the rubber plug and the sealing tape must be inserted in
place correctly. If the seal or plus is damaged it must be
changed immediately to maintain tightness and warranty.

1. Slide the SIM card
to the holder from the
hole on the side of
the unit slightly tilting
the SIM card towards
the keyboard when
pushing it in.
Contacts in the SIM
are facing towards
keypad and the cut
corner of the card
outward. Use the

INITIALIZING THE DEVICE

When you start using the device for the first time, you should
charge the battery first. Please note that the battery will reach
its full capacity only after two or three charging times.

POWER SUPPLY

Device is equipped with system, that protects the unit for being
overloaded or malfunctioning causing danger to user. In rare
case where the device battery is overloaded. e.g heavy GPRS
transmission, the protection system turns the device off. Device
can be turned on again by connecting to charger. This must not
be done inside Ex area. This is normal behaviour. It is
suggested not to use GPRS to telematics to minimise the
possible automatic turning off.

•Mains charger with the charger adapter or charging cradle

•Standard Li-Ion battery integrated to the unit is 1300mAh Li-po
battery. The battery type and capacity may vary depending on
the market area and model of the unit in the sales package.

MAINS CHARGER

The mains charger should only be used indoors. Make sure that the
voltage in the country which you are staying corresponds to the
voltage marked on the charger. When charging, connect the mini USB
connector to mini USB connector in charging adapter or the charging
cradle. Twist the Charging adapter to the bottom of the phone from
keyboardside down, all the way until it clicks on its place on back
cover.

If placing to charging adapter, place first the bottom towards the
charging pins in the cradle and the let the top of the unit lie down.

MAINS CHARGER

The mains charger should only be used indoors. Make sure that the
voltage in the country which you are staying corresponds to the
voltage marked on the charger. When charging, connect the mini USB
connector to mini USB connector in charging adapter or the charging
cradle. Twist the Charging adapter to the bottom of the phone from
keyboardside down, all the way until it clicks on its place on back
cover. Charge minimum 3 hours after use.

If placing to charging adapter, place first the bottom towards the
charging pins in the cradle and the let the top of the unit lie down.

CHARGING

The device controls the charging status, the battery temperature and
power supply during the charging operation. The ideal temperature
range for charging is +10°...+30°C. If charging the battery above or
below these temperatures the life of a battery may be shortened. Also,
the battery may not reach full capacity. Battery charging with supplied
mains charger is not allowed below +0°C or above + 40°C

When charging the Li-po batteries with the USB charger, about 70% of
the battery capacity will be charged quickly, but charging the remaining
30% takes relatively more time. Also note that humidity, temperature,
age of the battery and currently used features (e.g. the GPS) affect the
time spent on charging.

Standard CE-approved USB car charger ( 5VDC, 500mA ) may be
used for charging.

BATTERY CARE, MAINTENANCE AND DISPOSAL

The continuous operating time is less when using an old battery than a
new battery. When storing unit for a long time, it should be kept cool
and with fully charged battery in a dry place. Li-po batteries do not
contain heavy metals which can damage the environment. Li-po
batteries should be disposed of according to the country-specific
regulations.

ENVIRONMENTAL EFFECTS IN USAGE

SIGHT

The device must have an unobstructed view to satellites at any time. In
marginal conditions (e.g. when staying in surroundings with heavy tree
cover or in a shadow area in between base stations) GPS positioning
may not work properly.

The device can be used like a standard GSM phone with the limited
feature set. In some cases, the device can be built in clothes or special
vests. If the device is mounted somehow, it must be attached to the
surface so that the back of the device is facing up and the top of the
phone upwards. To ensure proper functioning of the GPS and GSM,
the unit can be covered with thin low loss material such as plastic, fiber
glass or clothes, but not with metal.

TEMPERATURE RANGES

•Usage: -20°C to +40°C, at temperatures below -20°C , or above
+55°C, the battery will not supply power and the de vice will shut down
to prevent damage. Upon warming up/cooling down, the device will
function properly again

•Charging: Battery must not be charged below °0. Li kewise, charging
above +50 °C is prevented.
.

USER INTERFACE

LOUDSPEAKER

DISPLAY

•GSM status

•GPS status

•Battery status

KEYS

SEND KEY

•For answering calls

END KEY

•For rejecting/ending
calls

•For cancelling some
operations

•Power on/off

NUMBER KEYS

•For making information
call/ sending position

TWIG SOS BUTTON

For making emergency
calls/sending emergency
reports

STRAP HOLE

SIM HOLDER

SYSTEM CONNECTOR
For connecting
charger or data cable
to the device.

MICROPHONE

DISPLAY INDICATORS

DEVICE IN STAND-BY MODE

BATTERY

GSM
NETWORK
INDICATORS

NETWORK
OPERATOR/ SERVICE
PROVIDER IDENTIFIER
BATTERY STATUS

GSM / GPRS NETWORK STATUS

GENERAL STAUS ICONS

INDICATOR

The water level indicates charge left in the battery.
The higher the level, the more charge is left. Shown
only when unit is turned ON and disconnected from
charger.
During charging, the battery icon is changed to
indicate this event.

GSM is on
GPRS is used for telematics
GPRS is active for telematics
.GSM is roaming. Phone is using other than home

network. Call and position transmissions are charged
according to roaming agreements. Position
transmissions may have been blocked automatically.
Bars on top of the network status icon indicate the
strength of the GSM network. The more bars and the
taller the bars, the better the GSM network.

- Four bars - high network strength

- No bars - no network

TWIG SOS is active.

TWIG SOS in is post emergency mode. Position
requests are possible from emergency numbers
Tracking is active to one or more detinations

Man Down Alert is active. Automated emergency
cycles are possible

TELEMATICS
FEATURES
INDICATORS
GPS POSITIONING
INDICATORS

GPS POSITIONING STATUS

Wireless Alert ( wrist alert) connection available

GPS is active

GPS is sleeping
GPS is not available
Bars on top of the network status icon indicate the

accuracy of the last GPS position. The more bars
and the taller the bars, the better the accuracy. If the
position is older than 1 – minute the signal bars are
shown as wireframes

DISPLAY / TONE NOTIFICATIONS

GENERAL NOTIFICATIONS

Processing. An operation is in progress, please wait.

General failure. Shown when an operation fails. E.g.
if you try to make a call when there is no number
pre-configured in the device. Simultaneously, the

Failure

tone is played.

SIM failure. Shown when there is no SIM card
inserted in the device, or if the PIN code was
rejected. Simultaneously, the
played.

CHARGING NOTIFICATIONS

NOTIFICATIONS REFERRING CALLS OR MESSAGES

START EMERGENCY CYCLE NOTIFICATIONS (DISPLAYS ON)

Starting emergency cycle (two quick presses):

Battery low. Shown when there is a need to
recharge the battery (or replace it with another
recharged battery). Simultaneously, the

low

tone is played.
The device is connected to a charger. Settings
during battery loading take place.
Simultaneously, the
The device is disconnected from a charger.
Settings during battery loading are ended, the
device returns to normal operation.

Normal incoming call. If available, the name

associated with the calling number/the

phone number itself is shown on the bottom.

Shown until the call is answered (to answer,

press SEND KEY).

Initiating information call or position report.

Press the corresponding number key and

hold it down while this notification is shown.

Sending a position report. Simultaneously,

the

Message sending

Making an information call. Shown until the

call is answered.

A call is in progress. Shown while the call is

connected.

Starting emergency cycle (a long press):
Emergency tone settings are switched on. Press
the TWIG SOS button and hold it down until the
wedges are all turned black.

Charging

Failure

tone is played.

tone is played.

tone is

Battery