Benefon Twig Protector Quick Guide

TWIG PROTECTOR

Quick Guide

TWIG Protector protection device is designed
to be your personal "guardian angel" –
intended for all areas of personal and
professional safety.

Instructed by simple icons, the device is
especially suitable for children and elderly
people as well as for applications or
situations where simplicity and robustness is
a must

Manufacturer:
Twig Com Ltd
Meriniitynkatu 11,
24100 SALO, Finland
web: www.twigworld.com

0700
Publication number: YZ3300-11
All rights reserved.
© Twig Com Ltd.

Twig Com Ltd. declares that this mobile device, type TGP81EU, is in
compliance with the essential requirements and other relevant provisions
of Directive 1999/5/.

Information in this Quick Guide is subject to change without notice. TWIG
COM LTD. reserves the right to change or improve their products and to
make changes in the content without obligation to notify any person or
organization of such changes or improvements. TWIG COM LTD. is not
responsible for any loss of data, income or any consequential damage
whatsoever caused.

Some of the features described in this guide are optional and intended to
be purchased separately. For more information, please contact your
dealer.

For more information, details and descriptions, including device
configuration and assortment of chargers and accessories, visit the web
site: www.twigworld.com.

WHAT TO DO FIRST

DOWNLOAD PC CONFIGURATION SOFTWARE,
INSTRUCTIONS AND USB DRIVERS FROM
ftp://support.twigworld.com/public/

If possible turn off the PIN request from the SIM card. If not,
change the PIN code to 9999 or change the PIN code that is
programmed to Protector to same that is used in SIM card before
starting the phone. Changing the PIN code that unit automatically

uses, please refer to configuration guide and PC Configure
program.

INSERTING THE SIM CARD

silver tape in the salesbox to assist if you need to remove it or
inserting to SIM holder is difficult. Do not use force as the SIM
will go to its place easily.

2. Push the SIM card all the way in with e.g. another SIM card
or some small stick. Remove the tape if you used that pulling
sideways, so that SIM doesn’t come out. Do not use sharp or
metal tools or objects!

3. Insert the rubber plug to the SIM holder hole.

4. Insert the seal tape carefully on top of the rubber plug.

C.f. ftp://support.twigworld.com/Public/Video_Instructions/

The device is dust and water proof. The protection
category for the device is IP67. To meet the requirements,
the rubber plug and the sealing tape must be inserted in
place correctly. If the seal or plus is damaged it must be
changed immediately to maintain tightness and warranty.

1. Slide the SIM card
to the holder from the
hole on the side of
the unit slightly tilting
the SIM card towards
the keyboard when
pushing it in.
Contacts in the SIM
are facing towards
keypad and the cut
corner of the card
outward. Use the

INITIALIZING THE DEVICE

When you start using the device for the first time, you should
charge the battery first. Please note that the battery will reach
its full capacity only after two or three charging times.

POWER SUPPLY

•Mains charger with the charger adapter or charging cradle

•Standard Li-Ion battery integrated to the unit is 1300mAh Li-po
battery. The battery type and capacity may vary depending on
the market area and model of the unit in the sales package.

MAINS CHARGER

The mains charger should only be used indoors. Make sure that
the voltage in the country which you are staying corresponds to

the voltage marked on the charger. When charging, connect the mini
USB connector to mini USB connector in charging adapter or the
charging cradle. Twist the Charging adapter to the bottom of the phone
from keyboardside down, all the way until it clicks on its place on back
cover.

If placing to charging adapter, place first the bottom towards the
charging pins in the cradle and the let the top of the unit lie down.

CHARGING

The device controls the charging status, the battery temperature and
power supply during the charging operation. The ideal temperature
range for charging is +10°...+30°C. If charging the battery above or
below these temperatures the life of a battery may be shortened. Also,
the battery may not reach full capacity. Battery charging is not allowed
below +0°C or above +50°C

When charging the Li-po batteries with the USB charger, about 70% of
the battery capacity will be charged quickly, but charging the remaining
30% takes relatively more time. Also note that humidity, temperature,
age of the battery and currently used features (e.g. the GPS) affect the
time spent on charging.

Standard CE-approved USB car charger ( 5VDC, 500mA ) may be
used for charging.

BATTERY CARE, MAINTENANCE AND DISPOSAL

The continuous operating time is less when using an old battery than a
new battery. When storing unit for a long time, it should be kept cool
and with fully charged battery in a dry place. Li-po batteries do not
contain heavy metals which can damage the environment. Li-po
batteries should be disposed of according to the country-specific
regulations.

ENVIRONMENTAL EFFECTS IN USAGE

SIGHT

The device must have an unobstructed view to satellites at any time. In
marginal conditions (e.g. when staying in surroundings with heavy tree
cover or in a shadow area in between base stations) GPS positioning
may not work properly.

The device can be used like a standard GSM phone with the limited
feature set. In some cases, the device can be built in clothes or special
vests. If the device is mounted somehow, it must be attached to the
surface so that the back of the device is facing up and the top of the
phone upwards. To ensure proper functioning of the GPS and GSM,
the unit can be covered with thin low loss material such as plastic, fiber
glass or clothes, but not with metal.

TEMPERATURE RANGES

•Usage: -20°C to +55°C, at temperatures below -20°C, or above
+55°C, the battery will not supply power and the device will shut down
to prevent damage. Upon warming up/cooling down, the device will
function properly again

•Charging: Battery must not be charged below °0. Likewise, charging
above +50 °C is prevented.

.

USER INTERFACE

STRAP HOLE

LOUDSPEAKER

DISPLAY

•GSM status

•GPS status

•Battery status

KEYS

SEND KEY

•For answering calls

END KEY

•For rejecting/ending
calls

•For cancelling some
operations

•Power on/off

NUMBER KEYS

•For making information
call/ sending position

TWIG SOS BUTTON

For making emergency
calls/sending emergency
reports

MICROPHONE

SIM HOLDER

SYSTEM CONNECTOR
For connecting
charger or data cable
to the device.

DISPLAY INDICATORS

DEVICE IN STAND-BY MODE

BATTERY

INDICATOR

GSM
NETWORK
INDICATORS

NETWORK
OPERATOR/ SERVICE
PROVIDER IDENTIFIER

TELEMATICS
FEATURES
INDICATORS
GPS POSITIONING
INDICATORS

BATTERY STATUS

GSM / GPRS NETWORK STATUS

The water level indicates charge left in the
battery. The higher the level, the more charge is
left.

During charging, the battery icon is changed to
indicate this event.

GSM is on
GPRS is used for telematics
GPRS is active for telematics
.GSM is roaming. Phone is using other than

home network. Call and position transmissions
are charged according to roaming agreements.
Position transmissions may have been blocked
automatically.
Bars on top of the network status icon indicate
the strength of the GSM network. The more bars
and the taller the bars, the better the GSM
network.

- Four bars - high network strength

- No bars - no network

CHARGING NOTIFICATIONS

NOTIFICATIONS REFERRING CALLS OR MESSAGES

GENERAL STAUS ICONS

GPS POSITIONING STATUS

TWIG SOS is active.

TWIG SOS in is post emergency mode. Position
requests are possible from emergency numbers
Tracking is active to one or more detinations

Man Down Alert is active. Automated emergency
cycles are possible
Wireless Alert ( wrist alert) connection available

GPS is active

GPS is sleeping
GPS is not available
Bars on top of the network status icon indicate

the accuracy of the last GPS position. The more
bars and the taller the bars, the better the
accuracy. If the position is older than 1 – minute
the signal bars are shown as wireframes

START EMERGENCY CYCLE NOTIFICATIONS (DISPLAYS ON)

DISPLAY / TONE NOTIFICATIONS

GENERAL NOTIFICATIONS

Processing. An operation is in progress, please
wait.

General failure. Shown when an operation fails.
E.g. if you try to make a call when there is no
number pre-configured in the device.
Simultaneously, the

Failure tone is played.

OTHER EMERGENCY CYCLE NOTIFICATIONS (DISPLAYS ON)

SIM failure. Shown when there is no SIM card
inserted in the device, or if the PIN code was
rejected. Simultaneously, the

Failure tone is played.

Battery low. Shown when there is a need to
recharge the battery (or replace it with another
recharged battery). Simultaneously, the
tone is played.
The device is connected to a charger. Settings
during battery loading take place. Simultaneously,

Charging tone is played.

the
The device is disconnected from a charger.

Settings during battery loading are ended, the
device returns to normal operation.

Normal incoming call. If available, the name
associated with the calling number/the phone
number itself is shown on the bottom. Shown until
the call is answered (to answer, press SEND
KEY).
Initiating information call or position report. Press
the corresponding number key and hold it down
while this notification is shown.
Sending a position report. Simultaneously, the

Message sending tone is played.

Making an information call. Shown until the call is
answered.
A call is in progress. Shown while the call is
connected.

Starting emergency cycle (a long press):
Emergency tone settings are switched on. Press
the TWIG SOS button and hold it down until the
wedges are all turned black.
Starting emergency cycle (two quick presses):
Press the TWIG SOS button briefly. Emergency
tone settings are switched on. Press the button
again when the second circle starts blinking.
Emergency cycle cancellation period. A countdown
timer is shown on the bottom. The timer counts the
cancellation time left (in seconds). Simultaneously,
the

Cancellation tone is played. To cancel the

emergency cycle, do it while this notification is
shown (by pressing the END KEY).

Emergency cancellation. Shown right after the
emergency cycle was cancelled.

Battery low