Benefon Seraph NT 2.0 Quick Guide

SERAPH NT 2.0 QUICK GUIDE

BENEFON SERAPH NT

2.0

Manufacturer:
Benefon Oyj, P.O. Box 84,
24101 Salo, Finland

Web site: www.benefon.com

Benefon Oyj declares that this mobile phone, type TGP79EE, is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.

Information in this Quick Guide is subject to change without notice.
BENEFON reserves the right to change or improve their products and to
make changes in the content without obligation to notify any person or
organization of such changes or improvements. BENEFON is not
responsible for any loss of data, income or any consequential damage
whatsoever caused.

Some of the features described in this guide are optional and intended to
be purchased separately. For more information, please contact your
dealer.

For more information, details and descriptions, including device
configuration and assortment of chargers and accessories, see the
Benefon Seraph NT Operating Instructions, or visit the web site:
www.benefon.com.

Quick Guide

Benefon Seraph NT pro-

tection device is designed
to be your personal
"guardian angel" - intend­ed for all areas of personal
and professional safety.

Instructed by simple
icons, the device is espe­cially suitable for children
and elderly people as well
as for applications or
situations where simplici­ty and robustness is a
must.

Publication number: YZ2661-1

All rights reserved.

© Bene fon Oy j, 2004.

WHAT TO DO FIRST

INSERTING RUBBER SEAL AND FITTING AND
REMOVING THE BATTERY

The device is dust and splash proof. The protection category
for the device is IPX4. To meet these requirements, the rubber
seal must be inserted in place correctly.

RELEASE

CATCH

BOTTOM COVER

1

SYSTEM CONNECTOR

BATTERY

1. Slide the battery down­wards, towards the lower
corners.

2. Push the battery into the
device until it locks in
place, and make sure the
release catch has clicked
into place (upward posi­tion).

3. The battery should be se­curely fastened in the
battery hole.

4. Lift the cap on the top of
the rubber tab (1).

5. When the cable/charger
connection is not need­ed, stuff the bottom cov­er into the system
connector so that the
cover will be firmly se-

2

cured around the con­nector (2).

REMOVING THE BATTERY:

Push the release catch
downwards and pull the
battery carefully away from
the device.

INSERTING THE SIM CARD

1

1. Slide the SIM card holder to the
right. Lift the holder into an up­right position.

2. Insert the card into the holder.

3

INITIALIZING THE DEVICE

When you start using the device for the first time, you should
charge the battery first. Please note that the battery will reach
its full capacity only after two or three charging times.

Check that the cut corner is at the
lower left side of the holder.

3. Close the holder by pushing it to­wards the phone. Slide the hold­er back to the left until it locks.

2

POWER SUPPLY

•Mains charger CMA-70-230 (with the standard charger cable
FMC70 or robust charger cable FMC79)

•Cigarrette lighter charger CCS-71-12

•Standard Li-Ion batteries 650 mAh (BBL77S), 900 mAh
(BBL77N), 1200 mAh (BBL77P), 1700 mAh (BBL77G)

•Special Li-Ion battery 1200 mAh including Vertical sensor com­ponent (BBL79P). This special battery only works under these
conditions: The NT 2.0 software is installed and the Vertical
sensor feature is purchased and activated in the device.

The battery type may vary depending on the market area and
sales package. In unclear cases, check the battery compatibility
with the dealer.

MAINS CHARGER

The mains charger should only be used indoors. Make sure that
the voltage in the country which you are staying corresponds to
the voltage (230 V) of the charger.

When charging, connect the round end of the charger cable into
the charger base and lock it by turning it half a turn clockwise.

SERAPH NT 2.0 QUICK GUIDE

Plug the cable´s square end/flat end (with the arrow/button fac­ing up) into the system connector on the device. Plug the charg­er into a mains outlet. Charging will start automatically.

CHARGING

The device controls the charging status, the battery temperature
and power supply during the charging operation.

The ideal temperature range for charging is +10°...+30°C. If
charging the battery above or below these temperatures the life
of a battery may be shortened. Also, the battery may not reach
full capacity.

When charging the Li-Ion batteries with the quick charger, about
70% of the battery capacity will be charged quickly, but charging
the remaining 30% takes relatively more time. Also note that hu­midity, temperature, age of the battery and currently used fea­tures (e.g. the GPS) affect the time spent on charging.

BATTERY CARE, MAINTENANCE AND DISPOSAL

The continuous operating time is less when using an old battery
than a new battery. When storing batteries for a long time, the
batteries should be kept cool and fully charged in a dry place.

Li-Ion batteries do not contain heavy metals which can damage
the environment. Li-Ion batteries should be disposed of accord­ing to the country-specific regulations.

ENVIRONMENTAL EFFECTS IN USAGE

SIGHT

The device must have an unobstructed view to satellites at any
time. In marginal conditions (e.g. when staying in surroundings
with heavy tree cover or in a shadow area in between base sta­tions) an external GPS antenna, possibly even a GSM antenna,
must be installed.

The device can be used like a standard GSM phone. In some cas­es, the device can be built in clothes or special vests. If the device
is mounted somehow, it must be attached to the surface so that
the back of the device is facing up. To ensure proper functioning
of the GPS, the GPS antenna can be covered with plastic, fiber
glass or clothes, but not with metal.

USER INTERFACE

LOUDSPEAKER

SIDE KEYS

•Topmost:
Power on/off

•Middle: For
increasing
volume

•Lowmost: For
decreasing
volume and
silencing rin­ging/alert tone

END KEY

•For rejecting/
ending calls

•For cancelling
some
operations

SEND KEY

•For making information
call/ sending position

•For answering calls

DISPLAY INDICATORS

DEVICE IN STAND-BY MODE

BENEGUARD BUTTON

For making emergen­cy calls/sending
emergency reports

MICROPHONE

BATTERY INDICATOR

DISPLAY

•GSM status

•GPS status

•Battery status

GPS ANTENNA

Plug for external
GPS antenna

Battery release
catch

BATTERY

SYSTEM

CONNECTOR

For connecting
charger or data
cable to the
device.

ATTERY STATUS

B

The water level indicates charge left in the bat­tery. The higher the level, the more charge is left.

During charging, the water level will move upwards
and downwards, freezing for a quick moment to show
the current charge status, and start over.
When the water level stops moving, the battery is fully
charged (or the charger is disconnected).

Battery failure/Battery too cold/Battery too warm.
Shown in the middle of the display. Simultaneously,
the Failure tone is played once.

SM NETWORK STATUS

G

GSM is on

GSM is off/Incorrect PIN code has been entered, or
invalid SIM card inserted.

A triangle is shown beside the GSM icon when the

device is roaming (using other than own network).

Bars on the right indicate strength of the GSM net­work. The more bars and the taller the bars, the better

the GSM network.

- Four bars - high network strength

- No bars - no network.

GPS POSITIONING STATUS

GPS is active

GPS is sleeping

TEMPERATURE RANGES

•Usage: -20 to +55 °C with a standard Li-Ion battery

•Charging: Standard Li-Ion battery must not be charged below
°0. Likewise, charging above +55 °C is prevented.

At temperatures below -25 °C, or above +60 °C, the battery will
not supply power and the device cannot be used. Upon warming
up/cooling down, the device will function properly again.

GPS POSITIONING

INDICATORS

NETWORK

OPERATOR/SERVICE
PROVIDER IDENTIFIER

GSM NETWORK

INDICATORS

GPS is turned off /GPS has encountered an error

Bars on the left indicate accuracy of the latest posi­tion fix; The more bars and the taller the bars, the bet-

ter the position.

- Four bars - the most accurate position

- No bars - no position.

SERAPH NT 2.0 QUICK GUIDE

DISPLAY/TONE NOTIFICATIONS

ENERAL NOTIFICATIONS

G

Processing. An operation is in progress, please
wait.

General failure. Shown when an operation
fails. E.g. if you try to make a call when there is
no number pre-configured in the device. Simul­taneously, the

SIM failure. Shown when there is no SIM card
inserted in the device, or if the PIN code was
rejected. Simultaneously, the
played.

HARGING NOTIFICATIONS

C

Battery low. Shown when there is a need to
recharge the battery (or replace it with another
recharged battery). Simultaneously, the Battery

tone is played.

low

The device is connected to a charger. Settings
during battery loading take place. Simulta­neously, the

The device is disconnected from a charger.

Settings during battery loading are ended, the
device returns to normal operation.

N

OTIFICATIONS REFERRING CALLS OR MESSAGES

Normal incoming call. If available, the name
associated with the calling number/the phone
number itself is shown on the bottom. Shown
until the call is answered (to answer, press

Initiating information call or position
report. Press the

this notification is shown.

Sending a position report.
Simultaneously, the Message sending tone is
played.

Failure tone is played.

Charging tone is played.

l key and hold it down while

Failure tone is

l).

S

TARTING EMERGENCY CYCLE NOTIFICATIONS (DISPLAYS ON)

Starting emergency cycle (a long press):
Emergency tone settings are switched on.

Press the BeneGuard button and hold it down
until the wedges are all turned black.

Starting emergency cycle (two quick pres­ses): Press the BeneGuard button briefly.
Emergency tone settings are switched on.

Press the button again when the second circle
starts blinking.

Emergency cycle cancellation period. A
countdown timer is shown on the bottom. The
timer counts the cancellation time left (in
seconds). Simultaneously, the Cancellation tone
is played. To cancel the emergency cycle, do it
while this notification is shown (by pressing
the c key).

O

THER EMERGENCY CYCLE NOTIFICATIONS (DISPLAYS ON)

Emergency cancellation. Shown right after
the emergency cycle was cancelled.

Emergency completion. Shown when the
emergency cycle ends normally, or when the
emergency mode is ended manually.

Emergency call retry. Emergency numbers
can be voice call numbers. The notification is
shown when the device makes another call
attempt to a number.

Emergency mode/Working. The device is
through with emergency calls, but sending
messages, message confirmation or position
refresh is still going on.

Emergency confirmation message received.
After receiving confirmation, the device will
end resending of an emergency message.
Simultaneously, the
played.

Message reception tone is

ETWORK EMERGENCY CALL (112, 911)

N

Network emergency call query. Shown when
the BeneGuard button is pressed but making
emergency cycle is NOT possible (e.g. SIM card is
missing). You can still make network emergency
call by pressing l. You can also exit the query
without making an emergency call by pressing c .

DISCREET EMERGENCY CYCLE (DISPLAY NOTIFICATIONS OFF)

During the discreet emergency cycle, the device
looks like it is in stand-by mode. The only indicator
of the ongoing emergency cycle is the handset
turned black. When the handset turns white, the
cycle is over (or cancelled). Also tones can be
turned off.

OTIFICATIONS REFERRING SENSOR ALERTS

N

Pre-alarm for sensor alert is NOT set. Shown
when "the cancel timer" is not configured, and
Emergency cycle starts right away.
To m ute th e a ud ibl e a le r t to n e, pre s s th e l owm o st
side key y.

Pre-alarm for sensor alert is set. The count­down timer shows that you still have 28 seconds

00:00.28

time left to cancel the sensor alert if you so
desire.
To can c el t he e mer g en cy c yc le, l ift t h e d e vi ce t o
vertical position. Do it while this notification is
shown.
To let t he e mer g en cy c ycl e tak e pl a ce : D o
nothing.
To m ute th e a udi b le a l er t t o ne , p r es s t he l o wm ost
side key

Alert state ended. Shown right after the emer­gency cycle is finished, or the sensor alert is can­celled.

y.

Post-alarm state. Shown when the emergency
cycle is completed, and the device makes
audible alarms at regular intervals. You can
receive phone calls and answer them by pressing

l. In order to stop the post-alarm tone, the

device must be lift up to vertical position.

Making an information call. Shown until the
call is answered.

A call is in progress. Shown while the call is
connected.

"Post-emergency mode". The GSM operator´s
name is replaced by the emergency symbol.
While this notification is shown, the device
can be tracked by emergency numbers, also
emergency tone and display settings are kept
on. This mode can be terminated manually, by
pressing the

c key.

Alerting of missing sensor. The device cannot
detect the sensor, and thus it will proceed as fol­lows: It makes audible alarm and displays notifi­cation, and then sends an MPTP message (with
status code 112, incl. last position) to the service
center.

SERAPH NT 2.0 QUICK GUIDE

BASIC KEY FUNCTIONS

TURNING THE DEVICE ON

1. Press the topmost side key / and hold it down for a few sec-

onds.

2. The logo is shown.

TURNING THE DEVICE OFF

1. Press the topmost side key / and hold it down for a few sec-

onds.

2. The logo is shown and the Power down tone is heard.

ADJUSTING VOLUME DURING A CALL

Press the lower side keys z y briefly.

SILENCING ALERT TONE

When the device alerts, you can silence the alert tone by pressing
the lowmost side key y briefly.

ANSWERING INCOMING CALLS

Press the l key when the device alerts.

NOTE: The device may be configured to answer some/all incom­ing calls automatically.

DROPPING/ENDING/CANCELLING A CALL

Press the c key briefly.

MAKING AN INFORMATION CALL

Press the l key and hold it down for a few seconds. The device
will call to configured number.

SENDING POSITION REPORT

1. Press the l key and hold it down for a few seconds.

2. After sending the position report, the device may receive an

incoming information call - depending on service.

3. When the device starts alerting, answer the call by pressing

the

l key.

NOTE: The device may also be configured to answer the call au­tomatically.

MAKING EMERGENCY CALLS AND SENDING
EMERGENCY MESSAGES (EMERGENCY CYCLE)

Press the < button according to configurati on (a long press/
two quick presses).

The device will make emergency calls and send emergency re­ports (emergency messages including position information) ac­cording to configuration.

CANCELLING EMERGENCY CYCLE

During cancellation period you may hear the cancellation tone
and see timer showing time left for cancellation.

•To c an cel th e en ti re emer genc y cy cle , pr es s th e
during the cancellation period.

•When the emergency cycle has already started you can still
cancel the rest of the calls and messages: Press the
hold it down for five (5) seconds.

After succesful cancellation the device will return to normal op­eration and switch back to normal tone and display settings.

c key briefly

c key and

ENDING EMERGENCY MODE MANUALLY

The emergency mode may be configured to be terminated man­ually. This means, the emergency tone settings are kept on and
the emergency numbers are permitted to track the device with­out further notice.

Emergency tones and tracking option are switched on from the
moment you start the emergency cycle (by pressing the
button) until you end the emergency mode (by pressing the c
briefly).

<

SOME CIRCUMSTANCES MAY AFFECT ON
EMERGENCY CYCLE AND MODE

•Being in a shadow area of the GSM network at the time of the
event.

•Poor GPS coverage during emergency cycle may cause the
emergency cycle completion to slow down.

•Busy telephone lines when connecting (voice) calls.

•Message transmission errors caused by the carrier of an SMS,

i.e. the network operator.

SENSOR ALERTS

To cancel sensor alert and prevent emergency cycle from start­ing, lift the device to vertical position. Do it while the count­down timer is still shown.

To let the emergency cycle take place: Do nothing.

To mute the audible alert tone, press the lowmost side key

In case the device cannot detect the sensor, it will make audible
alarm and inform the service center that the sensor is missing.

y.

INCOMING/OUTGOING MPTP MESSAGES

The device may send or receive some MPTP messages. In most
cases messages are either remote configuration/activation mes­sages, some notifications, emergency reports or various types of
position messages and they work autonomously according to
configuration.

•In most cases there are no display notifications.

•Message sending/reception tones are configurable (beep

sound as a default).

CARE AND MAINTENANCE

NOTE: The instructions below apply to the device, its accesso­ries, batteries in use as well as batteries taken out of use.

•Dust and dirt may damage the moving parts of the device. Do
not use or keep the device in dusty or dirty surroundings.

•Do not open the device or battery by yourself or pierce holes
in it.

•Rough handling may break the circuitry inside the device. Do
not drop, knock, twist or shake the device or its battery.

•Keep the device dry. Liquids contain minerals which could
corrode electronic circuits. If the device gets wet, turn it off
and dry the device and the battery immediately. Put the device
into an upright position and let it dry. It is recommended that
a dealer or service personnel check that the device functions
properly.

•Even though the device is splashproof, do not wet the device
unnecessarily or immerse it in water.

•Protect the device from heat. High temperatures may shorten
the life of the electronical devices, melt or warp plastics and
damage batteries. Do not warm up the device or battery or use
it near fire.

•Do not short-circuit the battery. Exposing the metal strips of
the battery to a close contact with a metallic object, such as a
coin, a clip or a set of keys can cause accidental short-circuit­ing and damage the battery.

•Charge and recharge the battery only with the charger speci-

SERAPH NT 2.0 QUICK GUIDE

fied in the Operating instructions/Quick Guide. Use the bat­tery only for the purpose it is intended.

•Clean the device with a soft cloth, dampened slightly with
mild soapy water. Do not clean the device with harsh chemi­cals, solvents or other corrosive substances.

•Only allow service personnel authorised by the dealer to ser­vice the device.

SAFETY AND PRECAUTIONS

TELEMATICS PROTOCOL

MPTP (Mobile Phone Telematic Protocol) allows, among other
things, tracking of the device over the SMS communication.

Automatically sent telematics messages are only allowed to au­thorised numbers configured in the device. Such numbers can
be, e.g. emergency and service center numbers. Position of the
device is retrieved by the GPS, or by the network parameters ­the latter is a network-dependent service.

The carrier for telematics messages is an SMS-message. Deliver­ies of all messages is fully handled by and in the responsibility of
the GSM network operator and services can vary substantially.
The charge of a protocol message is determined on the contract
by the service provider.

GPS

The Global Positioning System (GPS) is operated by the govern­ment of the United States, which is solely responsible for its ac­curacy and maintenance. The system is subject to changes that
could affect the accuracy and performance of all GPS equipment.

EMERGENCY CALLS

The device is an aid and should never be relied upon as an only
emergency device. Its functionality is dependent on GSM net­work and GPS satellites which may not be available all the time.

To make emergency calls, the device must be turned on and lo­cated in an area with adequate GSM network signal strength.
Making BeneGuard emergency call also requires GPS satellite
coverage and a valid SIM-card.

Emergency calls may not be possible on all GSM phone networks
or when certain network services or phone features are in use.
In unclear cases, consult the network operator.

GENERAL

•Tra ff ic : Strictly adhere to all eventual European and national
legislation and also honour other eventual safety recommen­dations when using the device while driving a vehicle. Place
the device in its holder, do not leave it on the passenger seat
or some other place where it can break loose in a collision or
a sudden stop. When receiving a call in an awkward driving
situation, you must always put safety before other priorities
and courtesy. If you feel uncomfortable about using a device
while driving, you should not use it.

•Veh icl es wi th air bag s: An air bag inflates with great force.
Do not place objects, including either installed or portable
wireless devices, in the area over the air bag or in the air bag
deployment area.

•External alert: The use of the alert device to operate a vehi-
cle´s lights or horn on public roads is not permitted.

•Children: Keep the device and its accessories away from small
children to avoid causing injury to themselves or others. Dam­age to the device or its accessories is also thus avoided.

•Power supply

specified power supplies listed in the

Instructions. Any other usage will invalidate any approval

given to this apparatus and may be dangerous.

•Other accessories: Any other accessories used should also be
approved by the device manufacturer. Check the compatibility
of new power supply units and other accessories at the dealer
or manufacturer.

•Connections: All installations, connections and service

regarding the device, its power supply and accessories should
be approved by the device manufacturer. Use of any unautho­rized accessories, modifications or attachments may be dan­gerous and voids the device warranty if said accessories cause
damage or a defect to the device.

•Magnetic fields: The device contains small magnetic compo-

nents. Even though the magnetic fields of the components are
weak, they might damage magnetic cards, such as bank and
credit cards. We recommend that you would keep the device
away from magnetic cards.

•Storing positions: Position information is stored correctly in

the device when the GPS is turned off (from the GPS menu) or
powered off (by pressing the topmost side key). To prevent
the memory from becoming corrupted, never power off the
device by removing the battery.

: This equipment is intended for use with the

Quick Guide/Operating

RADIO FREQUENCY (RF) ENERGY

•Aircrafts: Turn your device off before boarding any aircraft
and do not use the device while in the air. Besides being ille­gal, the use of a device in an aircraft may endanger the opera­tion of the aircraft or disrupt the mobile network. Failure to
comply with this instruction may lead to suspension or denial
of mobile phone services, and possibly even legal action.

•Hospitals: Turn your device off before entering hospitals or
other health care facilities where medical electronic equip­ment may be in use. Such devices can be extremely sensitive
to radio frequency interference. Only use the device with per­mission and under the instruction of hospital staff.

•Medical devices: Remember that any personal medical
devices (such as hearing aids or pacemakers) may be affected
by RF energy if they are not adequately shielded. Consult the
manufacturer or vendor of the equipment to determine the
proper shielding.

•Posted facilities and countr y-specific regulations: Power
off the device in any facility where posted notices require to
turn off mobile phones. Also follow all the country-specific
regulations applicable to where the device is used.

•Potentially explosive atmospheres: Turn off the device at
refuelling points, e.g. gas stations. Also observe restrictions on
the use of radio equipment in fuel depots, chemical plants or
where blasting operations are in progress because remote
control RF devices are often used to set off explosives. Do not
store or carry flammable liquids, gases or explosive materials
in the same compartment as the device, its parts or accesso­ries.

•Other electronical equipment: Using the device may cause
interference with a vehicle's electronic equipment if it is not
adequately shielded. Consult the manufacturer or the vehicle
seller to determine the proper shielding.

•Computers: Remember that using the device close to a com-
puter may cause interference. When using your device near
such equipment keep a distance of about one meter.

•Body parts: When the device is in operation do not touch the
antenna with eyes, mouth or bare skin to guarantee proper
function.