Bender COMTRAXX COM465ID User Manual
Manual
EN
COMTRAXX® COM465ID
Condition Monitor with integrated gateway
for the connection of Bender isoData devices
with Ethernet TCP/IP networks
Software version: D472 V3.xx
COM465ID_D00368_01_M_XXEN/05.2019
Bender GmbH & Co. KG
P.O. Box 1161 • 35301 Gruenberg • Germany
Londorfer Strasse 65 • 35305 Gruenberg • Germany
Tel.: +49 6401 807-0 • Fax: +49 6401 807-259
E-mail: info@bender.de • www.bender.de
Photos: Bender archive.
© Bender GmbH & Co. KG
All rights reserved.
Reprinting only with permission
of the publisher.
Subject to change!
Table of Contents
1. General instructions ............................................................................................... 5
1.1 How to use this manual ......................................................................................................... 5
1.2 Technical support: service and support ........................................................................... 6
1.2.1 Consultation ........................................................................................................................ 6
1.2.2 Repair ..................................................................................................................................... 6
1.2.3 Customer service ............................................................................................................... 6
1.3 Training courses ....................................................................................................................... 6
1.4 Delivery conditions ................................................................................................................. 7
1.5 Inspection, transport and storage ..................................................................................... 7
1.6 Warranty and liability ............................................................................................................. 7
1.7 Disposal ....................................................................................................................................... 7
2. Safety instructions .................................................................................................. 8
2.1 General safety instructions ................................................................................................... 8
2.2 Work activities on electrical installations ........................................................................ 8
2.3 Intended use .............................................................................................................................. 8
3. Product description ................................................................................................ 9
3.1 Scope of delivery ...................................................................................................................... 9
3.2 Device features ......................................................................................................................... 9
3.2.1 Range of functions COM465ID (basic device without function modules) ... 9
3.2.2 Function module A ........................................................................................................ 10
3.2.3 Function module B ........................................................................................................ 10
3.2.4 Function module C ........................................................................................................ 10
3.2.5 Function module D* ...................................................................................................... 10
3.2.6 Function module E ........................................................................................................ 10
3.2.7 Function module F ........................................................................................................ 10
3.3 Applications ............................................................................................................................ 11
3.3.1 Interfaces ........................................................................................................................... 11
3.4 Function ................................................................................................................................... 11
3.4.1 Absence of interaction ................................................................................................. 11
4. COM465ID installation ........................................................................................ 12
4.1 Preparation .............................................................................................................................. 12
4.2 Installation ............................................................................................................................... 13
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5. COM465ID connection ........................................................................................ 14
5.1 Connections ........................................................................................................................... 14
5.1.1 Wiring diagrams .............................................................................................................. 15
5.1.2 Termination of the isoData interface ...................................................................... 16
5.2 Display and operating elements ..................................................................................... 16
5.3 COMTRAXX® user interface of the COM465… ............................................................ 17
5.4 Changing parameters ..........................................................................................................18
6. Commissioning of the COM465ID ..................................................................... 19
7. Troubleshooting ................................................................................................... 23
7.1 Malfunctions ........................................................................................................................... 23
7.1.1 What should be checked? ........................................................................................... 23
7.1.2 Frequently asked questions ....................................................................................... 23
7.2 Maintenance ........................................................................................................................... 23
7.3 Cleaning .................................................................................................................................... 23
8. Technical data ....................................................................................................... 24
8.1 Tabular data ............................................................................................................................ 24
8.2 Standards, approvals and certifications ........................................................................ 26
8.3 Ordering details ..................................................................................................................... 26
Table of Contents
INDEX ...........................................................................................................................27
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COM465ID_D00368_01_M_XXEN/05.2019
1. General instructions
1.1 How to use this manual
This manual is intended for qualified personnel working in electrical engineering and electronics.
This manual describes the gateway COMTRAXX® COM465ID. Before using the device, please read:
This manual. It describes the function, installation and commissioning of the device as well as the appli-
cation using the interfaces isoData and OPC UA.
The "COMTRAXX" manual for the functions of the COMTRAXX® user interface.
The supplement "Important safety instructions for Bender products".
The manuals for the system components.
If the respective interface is used, please read:
The "BCOM" manual. It describes the new Bender interface.
COMTRAXX® COM465ID is also referred to in this manual as "COM465ID" for short.
COMTRAXX® is a registered trademark of Bender GmbH & Co. KG.
Always keep this manual within easy reach for future reference.
We have used symbols to identify important instructions and information:
This signal word indicates that there is a high risk of danger, that will result in
death or serious injury if not avoided.
This signal word indicates a medium risk of danger that can lead to death or se-
rious injury, if not avoided.
This signal word indicates a low-level risk that can result in minor or moderate
injury or damage to property if not avoided.
This symbol refers to information that is designed to help you make the best use
of the product.
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General instructions
1.2 Technical support: service and support
For commissioning and troubleshooting Bender offers:
1.2.1 Consultation
Technical support by phone or e-mail for all Bender products
Questions about specific customer applications
Commissioning
Troubleshooting
Telephone: +49 6401 807-760*
Fax: +49 6401 807-259 In Germany only: 0700BenderHelp (telephone and fax)
E-mail: support@bender-service.de
1.2.2 Repair
Repair, calibration, update and replacement service for Bender products
Repair, calibration, testing and analysis of Bender products
Hardware and software update for Bender devices
Delivery of replacement devices for faulty or incorrectly delivered Bender devices
Extended warranty for Bender devices with in-house repair service or replacement device at no extra
cost
Telephone: +49 6401 807-780** (technical issues)/
+49 6401 807-784**, -785** (commercial issues)
Fax: +49 6401 807-789
E-mail: repair@bender-service.de
Please send the devices for repair to the following address:
Bender GmbH, Repair Service,
Londorfer Str. 65,
35305 Gruenberg
1.2.3 Customer service
On-site service for all Bender products
Commissioning, parameter setting, maintenance, troubleshooting for Bender products
Analysis of the electrical installation in the building (power quality test, EMC test, thermography)
Practical training courses for customers
Telephone: +49 6401 807-752**, -762 ** (technical issues)/
+49 6401 807-753** (commercial issues)
Fax: +49 6401 807-759
E-mail: fieldservice@bender-service.de
Internet: www.bender.de
*Available from 7.00 a.m. to 8.00 p.m. on 365 days of the year (CET/UTC +1)
**Mo-Thu 7.00 a.m. - 4.00 p.m., Fr 7.00 a.m. - 1.00 p.m.
1.3 Training courses
Bender is happy to provide training regarding the use of test equipment. The dates of training courses and
workshops can be found on the Internet at www.bender.de -> Know-how -> Seminars.
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COM465ID_D00368_01_M_XXEN/05.2019
General instructions
1.4 Delivery conditions
The conditions of sale and delivery set out by Bender apply.
For software products, the "Softwareklausel zur Überlassung von Standard- Software als Teil von Lieferungen,
Ergänzung und Änderung der Allgemeinen Lieferbedingungen für Erzeugnisse und Leistungen der Elektroindustrie" (software clause in respect of the licensing of standard software as part of deliveries, modifications and
changes to general delivery conditions for products and services in the electrical industry) set out by the ZVEI
(Zentralverband Elektrotechnik- und Elektronikindustrie e.V., (German Electrical and Electronic Manufacturers'
Association) also applies.
Conditions of sale and delivery can be obtained from Bender in printed or electronic format.
1.5 Inspection, transport and storage
Inspect the dispatch and equipment packaging for damage, and compare the contents of the package with the
delivery documents. In the event of damage in transit, please contact Bender immediately.
The devices must only be stored in areas where it is protected from dust, humidity and spray or dripping water,
and in which the specified storage temperatures can be assured.
1.6 Warranty and liability
Warranty and liability claims in the event of injury to persons or damage to property are excluded if they can
be attributed to one or more of the following causes:
Improper use of the device.
Incorrect mounting, commissioning, operation and maintenance of the device.
Failure to observe the instructions in this operating manual regarding transport, commissioning, oper-
ation and maintenance of the device.
Unauthorised changes to the device made by parties other than the manufacturer.
Non-observance of technical data.
Repairs carried out incorrectly and the use of replacement parts or accessories not approved by the
manufacturer.
Catastrophes caused by external influences and force majeure.
Mounting and installation with device combinations not recommended by the manufacturer.
This operating manual, especially the safety instructions, must be observed by all personnel working on the device. Furthermore, the rules and regulations that apply for accident prevention at the place of use must be observed.
1.7 Disposal
Abide by the national regulations and laws governing the disposal of this device. Ask your supplier if you are
not sure how to dispose of the old equipment.
The directive on waste electrical and electronic equipment (WEEE directive) and the directive on the restriction
of certain hazardous substances in electrical and electronic equipment (RoHS directive) apply in the European
Community. In Germany, these policies are implemented through the "Electrical and Electronic Equipment
Act" (ElektroG). According to this, the following applies:
Electric and electronic equipment are not to be included in household waste.
Batteries and accumulators are not to be included in household waste but must be disposed of in
accordance with the regulations.
Old electrical and electronic equipment from users other than private households which was intro-
duced to the market after 13th August 2005 must be taken back by the manufacturer and disposed of
properly.
For more information on the disposal of Bender devices, refer to our homepage at
www.bender.de -> Service & support.
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2. Safety instructions
2.1 General safety instructions
Part of the device documentation in addition to this manual is the enclosed "Safety instructions for Bender
products".
2.2 Work activities on electrical installations
Only qualified personnel are permitted to carry out the work necessary to install, commission and run a device or system.
Risk of electrocution due to electric shock!
Touching live parts of the system carries the risk of:
An electric shock
Damage to the electrical installation
Destruction of the device
Before installing and connecting the device, make sure that the installation
has been de-energised. Observe the rules for working on electrical installa-
tions.
If the device is used outside the Federal Republic of Germany, the applicable local standards and regulations
must be complied with. The European standard EN 50110 can be used as a guide.
2.3 Intended use
The gateway connects the following devices to Ethernet TCP/IP networks:
Bender devices with isoData or BCOM interface
Bender PEM… universal measuring devices which feature a Modbus TCP interface
The COM465ID converts alarms, measured values and states of the devices to the protocols Modbus TCP as well
as HTTP and OPC UA. This conversion allows coupling to Modbus TCP networks, data visualisation and evaluation using standard web browsers and analysis via OPC UA-capable software solutions.
Operation and settings are made via the COMTRAXX® user interface integrated in the device.
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COM465ID_D00368_01_M_XXEN/05.2019
3. Product description
3.1 Scope of delivery
Included within the scope of delivery is:
The COM465ID gateway
A printed quick-start guide
Download the manuals "COMTRAXX® COM465ID", "COMTRAXX" and "BCOM" at:
http://www.bender.de > Service & support > Download > Operating manuals
3.2 Device features
Condition monitor for Bender systems:
An integrated modular gateway between the Bender system and TCP/IP allows remote access
via LAN, WAN or Internet.
Features adaptable by means of the function modules.
Ethernet (10/100 MBit/s) for remote access via LAN, WAN or Internet.
Support of devices that are connected via isoData, BCOM or Modbus TCP.
3.2.1 Range of functions COM465ID (basic device without function modules)
Condition monitor with a web interface for use with Bender isoData and BCOM devices as well as uni-
versal measuring devices.
Support of devices
– via isoData (one device per interface)
– via BCOM interface (max. 139 devices with one gateway / max. 98 * 139 devices in an interconnec-
tion with other gateways)
– via Modbus TCP (max. 247 devices)
Remote display of present measured values, operating/alarm messages
Gateway to Modbus TCP: Reading the latest subsystem measured values, operating status and alarm
messages from addresses 1…10 via Modbus TCP *
Ethernet interface with 10/100 Mbit/s for remote access via LAN, WAN or the Internet
Time synchronisation for all assigned devices
History memory (1,000 entries)
Data loggers, freely configurable (30 * 10,000 entries)
50 data points from third-party devices can be integrated into the system.
A virtual device with 16 channels can be created.
*) Individual parameters can be set via a web-based application and externally (BCOM),
but not via Modbus. The parameters of assigned devices can only be read.
In order to change settings, function module C is required.
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