9
TROUBLESHOOTING SERIES HV UNITS
ALL UNITS ARE THOROUGHLY TESTED AT THE FACTORY BEFORE SHIPMENT AND SHOULD OPERATE SATISFACTORILY
WITHOUT FURTHER ADJUSTMENT IF PROPERLY INSTALLED AND IF NOT DAMAGED BY ROUGH HANDLING IN
TRANSIT. IF SYSTEM OR UNIT PERFORMANCE IS NOT SATISFACTORY, REFER TO THE FOLLOWING CHECK LIST.
PUMP WILL NOT START
1. The power supply has been interrupted, disconnect switch is
open or selector switches improperly positioned.
2. Insufficient condensate has accumulated to actuate float switch.
3. Vacuum is not low enough to actuate vacuum switch.
4. Incorrect voltage for motor. Check voltage and wiring with motor
characteristics.
5. Incorrect starter coil for power supply.
6. The overload relays in the starter have tripped out and must be
reset. Ambient temperature may be too high.
7. Check float switch, vacuum switch or other control for proper
operation.
8. Wiring to control panel is incorrect or connections are loose.
PUMP DOES NOT RETURN ALL CONDENSATE TO
BOILER FEED SYSTEM (SYSTEM FLOODS)
1. Pump is running backward looking down on motor. Rotation of 3
phase motors may be corrected by interchanging any two of the
three wires. Pump should run clockwise.
2. Steam traps are blowing through causing condensate to return at
excessive temperatures. If 160°F is exceeded the capacity of the
pump may be reduced below its rating. Traps should be repaired
or replaced.
3. The total pressure at the pump discharge is greater than the pressure for which the pump was designed. Check the total pressure
which includes the boiler pressure, the friction head and the static
head.
4. A valve in the discharge line between pump and boiler is closed or
throttled too tightly. Check valve is installed backwards.
5. Condensate is held up in system periodically by induced vacuum
in boiler or radiation then released in a flood when the pump
starts. Install equalizer line.
6. The strainer is dirty thus retarding flow. Refer to instructions for
cleaning.
7. The impeller eye is clogged with trash. Clean.
8. The bellows type discharge valve fails to open. This may be
caused by the solenoid valve remaining in a closed position, or
dirt becoming lodged in the pressure release line. Float switch
failure may also cause the discharge valve to remain shut.
Replace the bellows type discharge with the solenoid operated
discharge valve. If solenoid discharge valve has already been
installed the solenoid may be stuck shut or the float switch failed.
9. Systems with accumulator tanks should have equalizer line run
from accumulator tank to steam header NOT from accumulator
tank to pump receiver NOR from pump receiver to steam header.
Install vacuum breaker on accumulator tank, NOT on pump.
10. Pump is too small for the system.
VACUUM PUMP RUNS CONTINUOUSLY OR
FAILS TO PRODUCE SUFFICIENT VACUUM*
1. Selector switch is set on “continuous” or “hand”.
2. The temperature of the condensate is too high. Normal operating
condensate temperature should not exceed 160°F for rated
capacities. Correct the cause for high temperature condensate.
3. There are excessive leaks in the system piping preventing the
pump from producing sufficient vacuum to satisfy the vacuum
switch setting. To confirm this, make sure pump is primed, close
inlet valve, close equalizing line valve, plug other check valve on
this line, replace vacuum breaker with plug and observe shut-off
vacuum while pump is running.
4. The vacuum or float switch electrical contacts remain in closed
position. Adjust controls.
5. The nozzle, strainer, or impeller passageways are clogged with
foreign matter. Refer to instructions for cleaning.
6. A vacuum breaker is set too low. It should not admit air at a
vacuum within the range of the vacuum switch setting.
7.The pump has lost its hurling water. There should never be less
water than shown on float adjustment sketch. Loss of hurling
water may be caused by:
(1) Discharge valve leaks due to dirt or worn seat.
(2) Orifice in guide screw in discharge valve is closed.
(3) Discharge valve bellows is ruptured.
(4) Solenoid pilot valve remains in open position.
(5) Float switch failure.
Replace the bellows discharge valve with the solenoid operated
discharge valve. If the valve has already been replaced with the
solenoid operated discharge valve the loss of hurling water may
be caused by:
(1) Solenoid discharge valve leaks due to dirt or worn seat.
(2) Solenoid discharge valve stuck in open position.
(3) Check valve in nozzle body is leaking.
(4) Float switch failure.
8. Check valve in equalizer line or air vent line from receive or accumulator tank leaks, or is installed backwards.
9. One nozzle body check valve, Figure 2, page 2, on duplex pump
remains open, permitting air to recirculate.
10. Pump is too small for the system.
11. Lower float switch does not turn off. Float rests on receiver bottom and should be raised.
PUMP STARTS AND STOPS IN RAPID SUCCESSION
1. A check valve in return line. Remove.
2. A partially closed inlet valve. Valve should be a gate valve rather
than globe.
3. A lift in return line at or near the pump. Low return lines will fill
with condensate between pump operations. The inertia of the collected water may be quite great, and before the vacuum suddenly
produced by starting of the pump can set the water in motion, the
vacuum at the pump may reach the cut-off point of the vacuum
switch, thus stopping the pump. The vacuum quickly recedes as
the condensate moves into the receiver and the pump “trips in”
on vacuum control again, thus repeating this “hunting action”.
There are two ways to correct this difficulty:
(1) If the vacuum sensing line can be drained away from the vacuum
switch(es), connect this sensing line into the nearest “dry”
point in the return main so that the operation of the unit may
be governed by the vacuum in the system.
(2) If the nearest “dry” point on the return main is more than
2 ft. above the vacuum switch, relocate and reconnect the
switches to sense the vacuum at this point. If a separate selector switch for “Fl-Vac, “Float”, “Hand” operation is not already
furnished with the unit, one must be provided for each vacuum
switch for installation in control panel.
4. Elbow in return line too close to unit inlet. Correct as described in
item 3, or if there is no lift in the return line at or near the pump,
extend the 3/4" equalizing line to top of “dry” point on return main.
5. Equalizer line is improperly connected.
6. Strainer clogged with dirt. Clean strainer.
*Product life and product efficiency are greatly affected by system maintenance.
A tight (leak-free) system with properly functioning traps is essential for efficient
operation.