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Bell & Gossett
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10 001 247 R3
User Manual
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Bell & Gossett 10 001 247 R3 User Manual

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Mechanical Installation,
Operation, and
Maintenance Manual
TechnoForce and TechnoForce XLS Package System
Table of Contents
Introduction and Safety..................................................................................................................3
Safety terminology and symbols........................................................................................... 3
Environmental safety...............................................................................................................4
Transportation and Storage.......................................................................................................... 7
Inspect the package................................................................................................................7
Inspect the unit........................................................................................................................ 7
Lifting methods........................................................................................................................7
Long term storage...................................................................................................................8
Table of Contents
Product Description......................................................................................................................10
Operational limits..................................................................................................................10
Installation......................................................................................................................................12
Commissioning, Startup, Operation, and Shutdown...............................................................15
Prestartup checklist...............................................................................................................15
Final installation checks........................................................................................................16
Final adjustments.................................................................................................................. 16
Confirm the job site voltage.................................................................................................16
Field install the supply water temperature sensor (constant speed units only)............ 17
Connect the storage tank.....................................................................................................17
Check for available suction water....................................................................................... 17
Start the package.................................................................................................................. 18
Check the pump rotation..................................................................................................... 18
Set the system operating pressure..................................................................................... 18
Enter the setup menu........................................................................................................... 18
Test the package................................................................................................................... 18
Maintenance..................................................................................................................................20
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
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Table of Contents
Troubleshooting........................................................................................................................... 22
The pump station does not power up................................................................................ 22
The station powers up, but the pumps do not run........................................................... 22
The pumps run but do not build desired pressure...........................................................23
The pump station experiences excessive vibration..........................................................24
The pump station does not shut down and no water is used..........................................24
The pump station cycles or hunts erratically......................................................................24
Technical Reference..................................................................................................................... 26
Pump station with e-SV pumps............................................................................................26
Pump station with NPE pumps............................................................................................ 27
Pump station with SSH pumps.............................................................................................28
Product warranty...........................................................................................................................31
2 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
Manual

Introduction and Safety

Introduction

Purpose of this manual
The purpose of this manual is to provide necessary information for:
• Installation
• Operation
• Maintenance
CAUTION:
Read this manual carefully before installing and using the product. Improper use of the product can cause personal injury and damage to property, and may void the warranty.
NOTICE:
Save this manual for future reference, and keep it readily available at the location of the unit.
Introduction and Safety

Safety

WARNING:
The operator must be aware of safety precautions to prevent physical injury.
•
• Operating, installing, or maintaining the unit in any way that is not covered in this manual could cause death, serious personal injury, or damage to the equipment. This includes any modification to the equipment or use of parts not provided by Xylem. If there is a question regarding the intended use of the equipment, please contact a Xylem representative before proceeding.
• Do not change the service application without the approval of an authorized Xylem representative.
CAUTION:
You must observe the instructions contained in this manual. Failure to do so could result in physical injury, damage, or delays.

Safety terminology and symbols

About safety messages
It is extremely important that you read, understand, and follow the safety messages and regulations carefully before handling the product. They are published to help prevent these hazards:
•
Personal accidents and health problems
• Damage to the product
• Product malfunction
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Introduction and Safety
Hazard levels
Hazard level Indication
DANGER:
A hazardous situation which, if not avoided, will result in death or serious injury
Hazard categories
WARNING:
CAUTION:
NOTICE:
A hazardous situation which, if not avoided, could result in death or serious injury
A hazardous situation which, if not avoided, could result in minor or moderate injury
• A potential situation which, if not avoided, could result in undesirable conditions
A practice not related to personal injury
•
Hazard categories can either fall under hazard levels or let specific symbols replace the ordinary hazard level symbols.
Electrical hazards are indicated by the following specific
symbol:
Electrical Hazard:
These are examples of other categories that can occur. They fall under the ordinary hazard levels and may use complementing symbols:
•
Crush hazard
• Cutting hazard
• Arc flash hazard

Environmental safety

The work area
Always keep the station clean.
Waste and emissions regulations
Observe these safety regulations regarding waste and emissions:
• Appropriately dispose of all waste.
• Handle and dispose of the processed liquid in compliance with applicable environmental regulations.
• Clean up all spills in accordance with safety and environmental procedures.
• Report all environmental emissions to the appropriate authorities.
CAUTION: Radiation Hazard
Do NOT send the product to Xylem if it has been exposed to nuclear radiation, unless Xylem has been informed and appropriate actions have been agreed upon.
Electrical installation
For electrical installation recycling requirements, consult your local electric utility.
4 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
Manual
Recycling guidelines

User safety

General safety rules
Safety equipment
Introduction and Safety
Always follow local laws and regulations regarding recycling.
These safety rules apply:
• Always keep the work area clean.
• Pay attention to the risks presented by gas and vapors in the work area.
• Avoid all electrical dangers. Pay attention to the risks of electric shock or arc flash hazards.
• Always bear in mind the risk of drowning, electrical accidents, and burn injuries.
Use safety equipment according to the company regulations. Use this safety equipment within the work area:
• Hard hat
• Safety goggles, preferably with side shields
• Protective shoes
• Protective gloves
• Gas mask
• Hearing protection
• First-aid kit
• Safety devices
Electrical connections
Electrical connections must be made by certified electricians in compliance with all international, national, state, and local regulations. For more information about requirements, see sections dealing specifically with electrical connections.
Precautions during work
Observe these safety precautions when you work with the product or are in connection with the product:
• Never work alone.
• Always wear protective clothing and hand protection.
• Stay clear of suspended loads.
• Always lift the product by its lifting device.
• Beware of the risk of a sudden start if the product is used with an automatic level
• Beware of the starting jerk, which can be powerful.
• Rinse the components in water after you disassemble the pump.
• Do not exceed the maximum working pressure of the pump.
• Do not open any vent or drain valve or remove any plugs while the system is
• Never operate a pump without a properly installed coupling guard.
NOTICE:
Never operate a unit unless safety devices are installed. Also see specific information about safety devices in other chapters of this manual.
control.
pressurized. Make sure that the pump is isolated from the system and that pressure is relieved before you disassemble the pump, remove plugs, or disconnect piping.
Wash the skin and eyes
Follow these procedures for chemicals or hazardous fluids that have come into contact with your eyes or your skin:
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
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Introduction and Safety
Condition Action Chemicals or hazardous fluids in
eyes
1. Hold your eyelids apart forcibly with your fingers.
2. Rinse the eyes with eyewash or running water for at least 15 minutes.
3. Seek medical attention.
Chemicals or hazardous fluids on skin
1. Remove contaminated clothing.
2. Wash the skin with soap and water for at least 1 minute.
3. Seek medical attention, if necessary.
6 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
Manual

Transportation and Storage

Inspect the delivery

Inspect the package

1. Inspect the package for damaged or missing items upon delivery.
2. Note any damaged or missing items on the receipt and freight bill.
3. File a claim with the shipping company if anything is out of order. If the product has been picked up at a distributor, make a claim directly to the
distributor.

Inspect the unit

1. Remove packing materials from the product. Dispose of all packing materials in accordance with local regulations.
2. Inspect the product to determine if any parts have been damaged or are missing.
3. If applicable, unfasten the product by removing any screws, bolts, or straps. For your personal safety, be careful when you handle nails and straps.
4. Contact the local sales representative if there is any issue.
Transportation and Storage

Transportation guidelines

Lifting methods

WARNING:
• Assembled units and their components are heavy. Failure to properly lift and support this equipment can result in serious physical injury and/or equipment damage. Lift equipment only at the specifically identified lifting points. Lifting devices such as eyebolts, slings, and spreaders must be rated, selected, and used for the entire load being lifted.
• Crush hazard. The unit and the components can be heavy. Use proper lifting methods and wear steel-toed shoes at all times.
• Tip over hazard. Do not use component eyebolts to lift the pump station. The eyebolts are only designed to lift the components to which they are attached.
• Do not attach sling ropes to the panel stand.

Storage guidelines

Storage location
The product must be stored in a covered and dry location free from heat, dirt, and vibrations.
NOTICE:
•
Protect the product against humidity, heat sources, and mechanical damage.
• Do not place heavy weights on the packed product.

Storage between use

Observe the following for long-term storage of a pump station.
• Insure system is drained of any water.
• Remove transducers to ensure that they do not freeze.
• System may be top-heavy, brace to keep from tipping.
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Transportation and Storage

Long term storage

The following procedure applies to Boosters and HVAC Packages.
1. Customer furnished equipment and accessories that are not offered as standard or
2. Storage longer than one month Is considered long term storage.
3. Pumps should be prepared for storage using the following procedure. SAFETY
• Select a storage location that will prevent potential hazards to persons allowed access
• Appropriate precautions should be taken to ensure safe on-site receipt and transit.
• Potential energy risk should be minimized. Keep product at ground level and prevent
LOCATION AND TREATMENT
• Indoor Storage
• Outdoor Storage
• Installed But Not in Service
EQUIPMENT PROTECTION
optional by the factory must be handled in accordance with the respective manufacturer's recommendations.
to the storage area.
stacking or other unsafe positioning that could result in falling, dropping, and/or tipping.
• Little extra preparation is needed if indoor storage area is dry and clean.
• Care should be taken to prevent extremes In temperature (below 32°F and above 110°F). Also, keep the pump out of direct sunlight and covered to protect it from dust and dirt.
• Care should be taken to prevent moisture build-up around the pump, either by allowing proper ventilation or tightly sealing the pump in the cover with a suitable amount of desiccant to ensure dryness.
• If indoor storage area is humid or dirty, such as an unfinished building, treat the pump as if it were to be stored outdoors.
• If exposure to condensation is expected, un-painted external steel or cast-iron surfaces should be coated with rust-inhibiting oil such as Cortec’s VCI-329.
• Storage location should also provide minimal exposure to vibration and other damage potentially transmitted from adjacent operating equipment.
• Product supplied in factory cartons, pallets or similar Xylem packaging should be kept in ‘as-shipped’ condition where possible.
• Inspect suction and discharge manifold flange covers.
• Pump should be covered to protect it from weather and direct sunlight.
• All coverings should be property secured to withstand high wind.
• Care must be exercised in covering pumps to prevent moisture build-up under the cover. This can be done either by allowing proper ventilation or tight sealing cover with suitable amount of desiccant to ensure dryness.
• Extreme heat and cold are to be avoided, as rubber parts and seals could age prematurely (below 32°F and above 110°F).
• Storage area should be inspected weekly, and after storms for damage to protective covers.
• Inspect suction and discharge manifold flange covers.
• Preparation for storage under these conditions is the same as for indoor and outdoor, except the suction and discharge piping will serve as flange covers.
• The suction and discharge valves must be tightly closed and all water removed from the pump and attached piping. The interior of the pump and piping must be thoroughly dried.
• Inspect un-painted external steel or cast-iron surfaces once a month for moisture and replace volatile corrosion inhibitor at that time (see section 1.B.a.v)
8 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
Manual
Transportation and Storage
• Pumps
• Every 30 days, the pump and motor shaft should be rotated by hand (10-15 turns) to prevent bearing damage and potential for binding. Be sure shaft comes to rest in different positions.
• Close-coupled pumps may have minimal access to exposed shaft areas. In those cases, care must be taken to avoid damage to the shaft though use of channel­lock pliers or similar tools.
• If removal of the coupling guard is required for hand-rotation of the pump and motor shafts, this guarding must be reinstalled prior to removal of lock-out tag-out and start-up.
• Control Panels, VFDs, and Electronics
• For storing electrical control panels, drives and other electrical items for more than 3 months, insertion of moisture absorbing packets within the enclosure by be necessary. Periodically replace as required. Remove packets prior to equipment start-up.
• Package Enclosures
• Housing vents and/or openings will be sealed with plastic wrap and waterproof tape.
• Condensation protection shall be provided in accordance to instructions previously noted.
PREPARATION FOR OPERATION
• Remove all rust inhibitor from exposed machined surfaces using the method described by the supplier.
• Remove all corrosion protection devices or material from package.
• Remove flange covers, tape, and all unnecessary pipe plugs.
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
9

Product Description

Product Description

General description

Description
A pump station is a pre-engineered and fabricated line of packaged booster systems that provides:
• Energy efficiency
• System protection
• Hydraulic capability up to 1600 GPM
• Boost pressures up to 300 PSI
Intended applications
The pump station is intended for these applications:
• High rise buildings
• Industrial plants
• Municipal and rural water districts
• Agriculture / irrigation
• General water pressure boosting

Operational limits

Pressure
This table describes the pressure ratings for a pump station using the pump model shown
Pump system type Max. discharge pressure NPE pumps 125 PSI SSH Pumps 230 PSI e-SV Pumps 300 PSI

Nameplate information

Important information for ordering
Every pump station has a nameplate that provides information about the pump station. The pump station nameplate is located on the inside of the control enclosure door.
When ordering spare parts, be prepared to identify the nameplate information when contacting the factory.
• Model
• Size
• Serial number
• Item numbers of the required parts.
10 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
Manual
Date Code
Pump Boost
Discharge Pressure
Suction Pressure
Station Flow
Largest Motor HP
SCCR
System FLA
Station Voltage
Serial Number
Model Number
Applied Water Solutions Dallas, Texas, U.S.A. Customer Service 1.800.786.7480
Product Description
Nameplate field Explanation Model number The manufacturer's number to indicate the particular type of product which has been
acquired.
Serial number A set of characters that uniquely identifies a single unit and can be used for traceability
and warranty purposes.
Station voltage The rated voltage at which the station has been designed for. Should match the
application site supply voltage. System FLA The full-load-amperage at which the station can operate. SCCR “Short-Circuit Current rating”. Represents the maximum level of short-circuit current
that a component or assembly can withstand. Largest motor HP The rated HP for the largest pump in the system. Station flow The designed duty point, in GPM, LPH, etc. Suction pressure inlet The line pressure on the input side of the pump station. Discharge pressure The line pressure on the output side of the pump station Pump boost The difference between the input side of the pump station and the output side of the
pump station. Date code Marking of products to indicate their date of manufacture.
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
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Installation

Installation

Reference manuals

Additional installation information
For information on installing controllers, use the following IOM:
• Technologic = S14367 — constant speed systems
• TechnoForce Pump Controller = 10–001–265 — variable speed systems

Field connections

Diagrams
Actual equipment manufacturers/models installed are system specific. Refer to specific manufacturer Installation, Operation, and Maintenance manuals for details unique to each component. The pump instruction manual is supplied with the system.
Review the wiring diagrams and dimensional drawings before you install and operate the unit.
Electrical precautions
WARNING:
Electrical shock hazard. The electrical supply must match the control panel nameplate specification. Incorrect voltage can cause a fire, which damages the electrical components and voids the warranty. Failure to follow these instructions could result in serious personal injury or death, or property damage.
NOTICE:
Electrical connections must be made by certified electricians in compliance with all international, national, state, and local rules.

ground (earth) connections

WARNING:
Electrical shock hazard. Conduit grounds are not adequate. You must attach a separate ground (earth) wire to the ground (earth) lug provided in the enclosure in order to avoid potential safety hazards. Failure to follow these instructions can result in serious personal injury, death, or property damage.
A grounding terminal is provided for a dedicated ground (earth) wire connection. You must follow all provisions of the National Electrical Code and local codes.

Pump package location guidelines

WARNING:
Assembled units and their components are heavy. Failure to properly lift and support this equipment can result in serious physical injury and/or equipment damage. Lift equipment only at the specifically identified lifting points. Lifting devices such as eyebolts, slings, and spreaders must be rated, selected, and used for the entire load being lifted.
Guideline Explanation/comment Make sure that the space around the pump package is
sufficient.
12 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
This facilitates ventilation, inspection, maintenance, and service.
Manual
Guideline Explanation/comment If you require lifting equipment such as a hoist or tackle,
make sure that there is enough space above the pump package.
Protect the unit from weather and water damage due to rain, flooding, and freezing temperatures.
Do not install and operate the equipment in closed systems unless the system is constructed with properly­sized safety and control devices.
Take into consideration the occurrence of abnormal noise and vibration.

Foundation requirements

Requirements
• The foundation must be able to absorb any type of vibration and form a permanent, rigid support for the unit.
• Provide a flat, substantial concrete foundation in order to prevent strain and distortion when you tighten the foundation bolts.
• Sleeve-type and J-type foundation bolts are most commonly used. Both designs allow movement for the final bolt adjustment.
Installation
This makes it easier to properly use the lifting equipment and safely remove and relocate the components to a safe location.
This is applicable if nothing else is specified.
Acceptable devices:
• Pressure relief valves
• Compression tanks
• Pressure controls
• Temperature controls
• Flow controls
If the system does not include these devices, consult the engineer or architect in charge before you operate the pump.
The best pump location for noise and vibration absorption is on a concrete floor with subsoil underneath.

Level the base on a concrete foundation

1. Place the pump package on its concrete foundation.
2. Place 1.00 in./(25.40 mm) thick steel shims or wedges on both sides of each anchor bolt in order to support the pump package.
Make sure that you also place the shims or wedges midway between the bolts. This also provides a means of leveling the base.

Grout the baseplate

Required equipment:
• Cleaners: Do not use an oil-based cleaner because the grout will not bond to it. See the instructions provided by the grout manufacturer.
• Grout: Non-shrink grout is required.
1. Clean all the areas of the baseplate that will come into contact with the grout.
2. Build a dam around the foundation.
3. Thoroughly wet the foundation that will come into contact with the grout.
4. Pour grout into the baseplate up to top of the base rails. To hold wedges or shims in place, allow the grout to flow around them. Follow grout manufacturer's instructions for removing air pockets from grout during
pour.
5. Allow the grout to set. The grout needs to set for at least 48 hours. Follow any additional instructions from
the grout manufacturer.
6. Tighten the foundation bolts.
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
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Installation

Piping checklist

WARNING:
• The heating of water and other fluids causes volumetric expansion. The associated
• Avoid serious personal injury and property damage. Make sure that the flange bolts
• Never force piping to make a connection with a pump.
Check Explanation/comment Checked Check that the suction and discharge pipes are
supported independently by use of pipe hangers near the pump station.
Check that there is a strong, rigid support for the suction and discharge lines.
Check that the suction or discharge lines are not forced into position.
Check that fittings for absorbing expansion are installed in the system when considerable temperature changes are expected.
forces can cause the failure of system components and the release of high­temperature fluids. In order to prevent this, install properly sized and located pressure-relief valves. Failure to follow these instructions can result in serious personal injury or death, or property damage.
are adequately torqued.
This eliminates pipe strain on the pump station.
As a rule, ordinary wire or band hangers are not adequate to maintain proper alignment.
Component failure will result if suction or discharge lines are forced into position.
This helps to avoid strain on the pump.
14 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
Manual

Commissioning, Startup, Operation, and Shutdown

Commissioning, Startup, Operation, and Shutdown

Preparation for startup

DANGER:
Electrical hazard sufficient to kill. Always disconnect and lock out the power before you service the unit.
WARNING:
Failure to follow these precautions before you start the unit will lead to serious
• personal injury and equipment failure.
• Do not operate the pump below the minimum rated flows or with the suction or discharge valves closed. These conditions can create an explosive hazard due to vaporization of pumped fluid and can quickly lead to pump failure and physical injury.
• Always disconnect and lock out power to the driver before you perform any installation or maintenance tasks. Failure to disconnect and lock out driver power will result in serious physical injury.
• Operating the pump in reverse rotation can result in the contact of metal parts, heat generation, and breach of containment.
NOTICE:
You must follow these precautions before you start the pump:

Prestartup checklist

CAUTION:
Risk of leaks or for tightness and flange bolts for the proper torque.
Checks Checked Check that the pump is properly aligned. Refer to these manual numbers for more
information:
Check that the drain plugs are installed before filling system. Inspect all piping joints for tightness.
Joints can become loose during transit due to vibration and shock. Check all flanged joints for the proper torque. Check that the system is full of liquid.
Verify the driver settings before you start any pump.
•
Flush and clear the system thoroughly to remove dirt or debris in the pipe system in
• order to prevent premature failure at initial startup.
• Verify controller settings match site conditions and motor nameplate data before starting station.
flooding. Make sure to reinstall the drain plugs properly. Check all joints
•
eSV pumps = IM228
• NPE pumps = IM013
• SSH pumps = IM084
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Commissioning, Startup, Operation, and Shutdown
Checks Checked Check that all high points in the piping system are vented in order to remove trapped
air. Check that all pumps and drivers are properly lubricated. Check that the piping is clean and has been flushed.

Final installation checks

Installation checklist
CAUTION:
Serious damage to the pump may result if it is started dry. Make sure that the pump is completely filled with liquid before it is started.
Check Checked Check that the unit base is properly leveled, grouted, and secured. Check that all lubrication points are properly lubricated. Check that the outlet side of the high-temperature relief valve assembly (if option is
purchased) is connected to the drain with tubing or pipe sized 1/2 in. or greater. Check that the shut-off valves to the transmitters are open. Check that the stop cocks for the check feature on the PRV are open. They must never
be completely closed during normal operation. Throttle the cock if you note any check slamming (constant speed stations only).
Check that the system is purged of debris and air. This includes the pumps and PRVs. Check that the pump and motor shafts are properly aligned. Check that the pump rotation is correct. Check that the piping is properly supported. This prevents strains on the unit.

Final adjustments

Make the requirements.
Thermal relief valve
An optional thermal relief valve is installed on the pump discharge in order to prevent potentially dangerous thermal pressure buildup. The valve automatically opens on a temperature increase and closes on a temperature decrease. This valve acts as a safety device; do not remove or plug it. It is factory set to open and discharge when the water temperature in the discharge header reaches between 125°F to 135°F (51°C to 57°C). Make sure that the 1/2 in. NPT opening of this valve assembly is piped to a floor drain in accordance with local codes.
After long periods of operation, the valve seat and disc can become worn or pitted. This allows leaks through the valve in the closed position. You can replace internal parts, if desired.
Low suction pressure switch (optional)
Adjust the setting to 10 psi below the rated suction pressure.
final adjustments on these adjustable devices in order to match the exact system

Pump station startup

Confirm the job site voltage
1. Check these items before you apply power or close the disconnect:
16 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
Manual
Commissioning, Startup, Operation, and Shutdown
a) Check all of the power wiring connections and secure them as required. b) Confirm with the owner/installing contractor if there are plans for any required
building automation or remote connections.
c) Inspect and/or install any customer remote terminations.
2. Make note of the design data supplied on the data label. The label is located on the inside of the control panel door.
3. Use a volt meter to check the voltage on the incoming power terminals at the disconnect.
4. Compare the voltage to the data on the nameplate.

Field install the supply water temperature sensor (constant speed units only)

1. Locate the sensor and connection wiring coiled in the panel.
2. Uncoil and feed the sensor through the back of the panel through a hole.
3. Install the sensor on the suction-water supply pipe as far from the header as possible.
4. Tape the sensor to the piping in such a manner as to protect the sensor and wiring from damage.
5. Insulate the sensor with foam or fiberglass in order to prevent sensing ambient temperature.

Connect the storage tank

DANGER:
Explosion hazard. Prevent tank explosion. Do not install the tank when the system shut-off pressure exceeds the tank pressure rating.
DANGER:
Explosion hazard. Prevent tank explosion. Install a pressure relief valve on the tank inlet with a set point no greater than tank rating.
1. Precharge the storage tank before you connect it to the system. The air precharge needs to be 5 to 10 psi less than the system operating pressure.
2.
If the storage tank has already been installed and not precharged, then disconnect the system piping from the tank and equalize it to atmospheric pressure. If an isolation valve and drain are provided, then use them.
3. Apply air pressure to the tank through the air charging valve and pressurize to field conditions.
This needs to be equal to the NFSD restart pressure of 5 to 10 psi below the operating pressure.
4. Reconnect the tank to the system piping. Tank should be installed on the discharge side of the system.

Check for available suction water

1. Open all supply, discharge, and pump isolation valves. Also open any other package valves.
2. Close the bypass valve if it is installed in the piping by others.
3. Inspect the capillary tubing from the pump discharge to the suction header: a) Open the petcocks that feed the tubing.
b) Make sure that the plastic tubing does not touch any metal surface. Protect the
tubing with insulation in order to prevent abrasion where it can possibly touch metal.
4. Use the pump vent plugs and/or the vent cocks on the main PRV in order to prove that there is available water from the suction.
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Commissioning, Startup, Operation, and Shutdown
5. Open a faucet in order to create a demand for water on the system pressure piping.
6. Observe the suction pressure and confirm that it is equal to or greater than the suction pressure listed on the nameplate. System is designed for a specific suction pressure. Deviation results in degraded system performance. Contact factory if suction pressure varies from design specifications.

Start the package

1. Close the disconnect in order to apply power to the package.
2. Turn the panel switch to the local position.
3. Watch the screen as the boot-up progresses and note the serial number of the unit. This is the password that you use for the setup menu.
4. If the unit starts, press the Stop button in order to stop the unit.

Check the pump rotation

1. Select the hand mode on the controller.
2. Enable the pump with the blinking green light. Do not select any of the other pumps (no green light).
3. Press the start button and spin the first pump.
4. Immediately press the Stop button.
5. Observe the spinning shaft for rotation.
6. Repeat steps 1 through 5 for each pump.
7. If all pumps run backwards, reverse the two leads of the incoming power.
8. If only one of the pumps run backwards, reverse the two leads on the pump motors that are incorrect.

Set the system operating pressure

1. Open a faucet or some other demand for water from the discharge of the package. This can be anywhere in the building being served by the package.
2. In hand, run one pump.
3. Adjust the PRV to the desired discharge pressure for the building being served.
4. Repeat these steps for each pump in the package. Run only one pump at a time.
5. Make sure that all PRVs are adjusted to the same pressure as what is displayed on the display.

Enter the setup menu

1. For each pump, confirm the settings entered for the pump motor data.
2.
Review all settings for the compatibility with the installed application.
3. Make sure that these settings are in place:
• Auto alt. prd. - 24 or 168 hours
• Forced destage timer - 10 to 15 minutes
• NFSD restart psi - Enter a value 5 to 10 psi less than the site-adjusted discharge pressure
• NSFD minimum run timer - 5 minutes
• NFSD test PR timer - 20 seconds
4. Adjust any other settings in order to meet the needs of your system.

Test the package

1. Exit the setup menu.
2. Stop the package.
3. Press the Auto key and then Start.
4. Observe the pressures and temperatures for normal operation.
18 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
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Commissioning, Startup, Operation, and Shutdown
5. Press the Alternation key and observe the operation of each pump.
6. Close the running water faucet. It is assumed that no demand for water is required. For example, no flow.
7. Observe the No Flow Shutdown sequence. All minimum run timers must elapse for this sequence to occur.
8. Demand water from the system and observe the restart of the package.
If you encountered no problems, then you are done.
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
19

Maintenance

Maintenance

Precautions

DANGER:
Electrical hazard sufficient to kill. Always disconnect and lock out the power before you service the unit.
WARNING:
This manual clearly identifies accepted methods for disassembling units. These
• methods must be adhered to. Trapped liquid can rapidly expand and result in a violent explosion and injury. Never apply heat to impellers, propellers, or their retaining devices to aid in their removal.
• Make sure that each pump and the package are isolated from the system and that pressure is relieved before you disassemble the pump, remove plugs, open vent or drain valves, or disconnect the package piping.
• Always disconnect and lock out power to the package and the driver before you perform any installation or maintenance tasks. Failure to disconnect and lock out driver power will result in serious physical injury.
• Crush hazard. The unit and the components can be heavy. Use proper lifting methods and wear steel-toed shoes at all times.
• Rotating shaft. Make sure that the packing adjustment is performed by qualified personnel only.
CAUTION:
Equipment damage hazard. Silt buildup is a sign of problems with the wet well and/or intake screen. Failure to follow these instructions indicates a potentially hazardous situation, which, if not avoided, may result in property damage.

Monthly maintenance

Control panel checks
Verify that all of the operator interface keys and LEDS operate properly (see controller
• manual).
• Review the station operation, fault history, and data log for station operation.
• Verify that all surge devices are visually sound, where applicable.
• Check the surge device for the station which is mounted on the back of the control panel.
• Black soot on or around the device indicates that it has taken a surge and needs to be replaced.
20 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
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Motor lubrication checks
• For grease-filled bearings, make sure that grease is not all over the inside of the motor and in the bottom of the motor. This could be a sign of overfilling. Refer to the lubrication instructions from the motor manufacturer.
Close-coupled pumps
• For a horizontal pump, verify that the mechanical seal is not leaking between the pump and the motor.
Sound and visual checks of the whole station
• Listen for any odd sounds that rub or grind, electrical arcing, and check for anything that is binding or unusual. These conditions can indicate a serious problem.
Note that there is going to be some harmonic vibration with the pumps and motor. Listen for excessive vibration or noise as this requires immediate service. Do not operate the pump if there is excessive vibration.
• Confirm that the building cooling and ventilation systems are operating and clear of all obstructions. The maximum operating range for equipment is 104°F (40°C).
• Verify that water, grease, oil, and hardware are not leaking or loose on the pump station.
Station skid
• Visually inspect for leaks in the station piping, valves, and other components.
• Visually inspect the piping and skid for any stress cracks in the welds.
• Visually inspect the station for loose or damaged paint or areas of rust.
Maintenance
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
21

Troubleshooting

Troubleshooting

Pump station troubleshooting

DANGER:
• Personal injury hazard. Troubleshooting a live control panel exposes personnel to hazardous voltages. Electrical troubleshooting must be done by a qualified electrician. Failure to follow these instructions will result in serious personal injury, death, and/or property damage.
• Electrical hazard sufficient to kill. Always disconnect and lock out the power before you service the unit.
WARNING:
Electrical connections must be made by certified electricians in compliance with all international, national, state, and local rules.
Note that some troubleshooting procedures apply to only constant speed systems or only variable speed systems.
Use these Installation, Operation, and Maintenance manuals for more information:
e-SV pumps = IM228
•
• NPE pumps = IM013
• SSH pumps = IM084
• Technologic 1500 = S12228 (constant speed only)

The pump station does not power up

Cause Remedy The site voltage does not match the pump station
voltage. Line-to-line voltage is not balanced. Check incoming voltage and amperage. Line-to-line
The power fuses are blown or breakers are tripped. Check power fuses and breakers. Breakers are shipped in
The pump station is not properly grounded (earthed). Check that proper grounding (earthing) techniques have
There is a fault. Check for fault codes or fault lights on the PLC. Correct

The station powers up, but the pumps do not run

Cause Remedy Pumps are not enabled. Check the PLC to make sure that the pumps are enabled.
The desired pressure is satisfied. Check to see if the desired pressure is satisfied. If the
There is a fault. Check for fault codes or fault lights on the PLC. Correct
The motor is tripped. Check for a tripped motor thermal protector. Allow motor
Make sure that the site voltage matches the pump station design voltage.
voltage should be balanced. Line-to-ground voltage should also be balanced.
the OFF position. Replace blown fuses.
been used for the pump station.
the fault.
Check for faults. Correct any faults.
actual pressure is greater than the set point pressure, then the pumps are automatically stopped.
the fault.
to cool, and then reset the thermal protector.
22 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
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Cause Remedy The fuses are blown or breakers are tripped. Check circuit breaker and fuses. Transducer isolation valves are closed. Make sure that the transducer isolation valves are in the
Automatic mode is faulty. Check to see if the pump can be run in Manual mode on
The impeller is bound. Check to see if you can turn the pump by hand. Check for
A pressure transducer is faulty. Replace faulty pressure transducers. Motor wiring is loose. Make sure that motor wiring is securely connected. Motor windings have lost insulation strength. Test the motor leads with a megger in order to check the
Variable speed drive is wired incorrectly. Check corresponding variable speed drive. Make sure
Motor is defective. Repair or replace motor.

The pumps run but do not build desired pressure

Cause Remedy Pumps are running off their design curve. Check the application. Is the system running in an open
Pumps are running at less than full speed. Check to see if the pumps are running at full speed. If
The inlet pressure does not match the project
specifications.
A pipe is broken. Check for broken pipes. The transducer isolation valves are closed. Check to be sure that the transducer isolation valves are
The NPSH is insufficient. Check the NPSH. Are proper flooded conditions or
The pump station has lost its prime. Check to be sure that the pump station has been primed
The pump rotation is incorrect. Check the pump rotation. Proper rotation is indicated on
A suction or discharge valve is closed or clogged. Check the isolation valves and check valves. Are all
The motor is not operating at the rated RPM. Check the voltage and amperage. Check for possible
The impeller is worn or plugged. Take the pump to an authorized pump repair facility. The pump bearings are worn. Take the pump to an authorized pump repair facility.
Troubleshooting
open position.
the PLC.
a bound impeller.
motor windings.
drive is wired correctly.
discharge condition (excessive flow rate)? For example, is the system filling a large irrigation line for the first time of the season?
they are running less than full speed, they could be experiencing electrical issues. Check the panel for power status.
Check to see if the inlet pressure matches the project specifications. Variations in inlet pressure can have detrimental effects on performance.
in the open position.
positive pressure being delivered to the pump station? Check for air in the supply lines. Check for properly filled supply tanks (if applicable). Excessive suction lift or piping losses will limit the life expectancy of the pumps.
properly. Make sure that all pumps and components are properly filled with water.
the pump volute. (See the pump IOM.)
suction/discharge valves open? Could any valves be plugged? Could the pumps be plugged?
phase loss to the motor.
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Troubleshooting

The pump station experiences excessive vibration

Cause Remedy The motor, pump, or piping is loose. Make sure that all fasteners and components are properly
Pump station vibration dampers are missing or improperly installed.
Pumps are running off their design curve. Check the application. Is the system running in an open
Air or gases are present in the pumped liquid. Check water supply lines and tanks. Check for air or gases
Discharge piping is plugged. Check discharge piping/valves. Could the piping be
Supply piping has excessive suction/lift conditions or friction loss.
The impeller is bound or worn. Take the pump to an authorized pump repair facility. Pumps and pipes are not properly aligned. Correct the alignment between pumps and pipes.
tightened. Check for properly installed pump station vibration
dampers.
discharge condition (excessive flow rate)? For example, is the system filling a large irrigation line for the first time of the season?
in liquid. Bleed the lines.
plugged? Could the pump be plugged? Are the isolation valves open? Clear any clogs.
Check for excessive suction/lift conditions or friction loss on supply piping.

The pump station does not shut down and no water is used

Cause Remedy The pump station is in Hand or Manual mode. Put the system in the AUTO position. The system pressure is set beyond capability of the
station. The RTDs are incorrectly installed. Check to make sure that the RTDs are installed correctly.
There are leaks or broken pipes. Check for broken pipes or leaks. Does the system
The diaphragm tank is faulty. Check for a properly installed diaphragm tank. Has the
The pressure transducers are faulty. Check the pressure transducers. Does the actual
A check valve is malfunctioning. Check for malfunctioning check valves. Does the system
Check the system set pressure. Is this duty point beyond the capability of the pump station?
(CS only)
pressure decrease if the pump station is turned off?
tank failed? Has the tank been charged to the proper operating pressure before installation? (~10 psi below the desired set point)
mechanical gauge pressure match the pressure displayed on the VFDs and the PLC?
hold pressure when the pump package is shut down? Replace faulty valves.

The pump station cycles or hunts erratically

Cause Remedy The pumps are oversized for the current demand. Check the application. Possibly increase the size of the
bladder tank for low demand situations.
The inlet pressure is fluctuating. Check the application. Possibly increase the size of the
bladder tank for low demand situations.
There are leaks or broken pipes. Check for broken pipes or leaks. Does the system
pressure decrease when the pump station is turned off?
The diaphragm tank is faulty. Check for a properly installed diaphragm tank. Has the
tank failed? Has the tank been charged to the proper operating pressure before installation? (~10 psi below the desired set point)
24 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
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Troubleshooting
Cause Remedy The pressure transducers are faulty. Check the pressure transducers. Does the actual
mechanical gauge pressure match the pressure displayed on the VFDs and the PLC?
A check valve is malfunctioning. Check for malfunctioning check valves. Replace faulty
valves.
There is an error in the PLC programming. Check the customer programming on the PLC. Correct
any errors.
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
25

Technical Reference

Technical Reference

Pump station numbering system

The pump station label located on the inside of the control enclosure door identifies the product code number for the various versions of the pump systems. This number is also the catalog number for the pump station. The pump station numbering systems describe the meaning of each digit.
Not all combinations are possible.

Pump station with e-SV pumps

Example product code
V 2 VF C 2 A 2 1 A 1 BCD
Numbering system definitions
First character: Variable or constant speed V = variable speed X = XLS variable speed C = constant speed
Second character: Number of pumps 2, 3, or 4
Third character: Pump type and size VA = 1SV VG = 33SV VB = 3SV VH = 46SV VC = 5SV VJ = 66SV VD = 10SV VK = 92SV VE = 15SV VM = 125SV VF = 22SV
Fourth character: Header size C = 3 in. E = 6 in. D = 4 in. F = 8 in.
Fifth character: Supply voltage 2 = 208 V / 1 PH / 60 Hz 6 = 460 V / 3 PH / 60 Hz 3 = 230 V / 1 PH / 60 Hz 7 = 575 V / 3 PH / 60 Hz 4 = 208 V / 3 PH / 60 Hz 8 = 380 V / 3 PH / 60 Hz 5 = 230 V / 3 PH / 60 Hz 9 = 380 V / 3 PH / 50 Hz
Sixth character: HP rating A = 1/2 E = 2 J = 10 N = 30 T = 75 B = 3/4 F = 3 K = 15 P = 40 U = 100 C = 1 G = 5 L = 20 R = 50 V = 125 D = 1-1/2 H = 7-1/2 M = 25 S = 60 W = 150
26 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
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Technical Reference
Seventh character: Stages / impeller size 1 = 1, 2 = 2, 3 = 3, and so forth
Eighth character: reduced number of stages 0 = 0 reduced, 1 = 1 reduced, 2 = 2 reduced, and so forth
Ninth character: Branch A = 1.5 in. Chk D = 3 in. Chk G = 1.5 in. PRV K = 3 in. PRV B = 2 in. Chk E = 4 in. Chk H = 2 in. PRV L = 4 in. PRV C = 2.5 in. Chk F = 6 in. Chk J = 2.5 in. PRV M = 6 in. PRV
Tenth character For factory use
Eleventh character: Options B = Suction pressure switch G = Suction pressure sensor J = LOP C = High temperature relief valve D = System flex connectors F = Lightning arrestor
Special options for B, G, J Constant Variable Lift/flooded LOP (option J) Boost (greater than 10 PSI) Switch (option B) Switch (option B or G)

Pump station with NPE pumps

Example product code
C 2 N2 C 2 A B G 2 BCD
Numbering system definitions
First character: Variable or constant speed V = variable speed X = XLS variable speed C = constant speed
Second character: Number of pumps 2, 3, or 4
Third character: Pump type and size N1 = 1ST N3 = 3ST N2 = 2ST
Fourth character: Header size C = 3 in. E = 6 in. G = 10 in. D = 4 in. F = 8 in. H = 12 in.
Fifth character: Supply voltage 2 = 208 V / 1 PH / 60 Hz 6 = 460 V / 3 PH / 60 Hz 3 = 230 V / 1 PH / 60 Hz 7 = 575 V / 3 PH / 60 Hz
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
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Technical Reference
Fifth character: Supply voltage 4 = 208 V / 3 PH / 60 Hz 8 = 380 V / 3 PH / 60 Hz 5 = 230 V / 3 PH / 60 Hz 9 = 380 V / 3 PH / 50 Hz
Sixth character: HP rating A = 1/2 E = 2 B = 3/4 F = 3 C = 1 G = 5 D = 1-1/2 H = 7-1/2
Seventh character: Trim
1ST 2ST 3ST A 6-1/8 5-1/4 4-3/4 B 5-3/4 5-1/16 4-5/8 C 5-3/16 4-7/8 4-3/8 D 4-3/4 4-5/8 4-1/16 E 4-7/16 4-1/4 3-5/8 F 4-1/16 3-7/8 — G — 5-15/16 5-3/8 H — 5-1/2 5 K — 6-1/8 5-3/8
Eighth character: Branch size / discharge valve type A = 1.5 in. Chk D = 3 in. Chk G = 1.5 in. Chk K = 3 in. PRV B = 2 in. Chk E = 4 in. ChK H = 2 in. PRV L = 4 in. PRV C = 2.5 in. Chk F = 6 in. Chk J = 2.5 in. PRV M = 6 in. PRV
Ninth character For factory use
Tenth character: Options B = Suction pressure switch G = Suction pressure sensor J = LOP C = High temperature relief valve D = System flex connectors F = Lightning arrestor
Special options for B, G, J Constant Variable Lift/flooded LOP (option J) Boost (greater than 10 PSI) Switch (option B) Switch (option B or G)

Pump station with SSH pumps

Example product code
V 2 HE F 4 P A L 2 BCD
28 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
Manual
Numbering system definitions
First character: Variable or constant speed V = variable speed X = XLS variable speed C = constant speed
Second character: Number of pumps 2, 3, or 4
Third character: Pump type and size H9 = 9SH HA = 10SH HB = 11SH H4 = 4SH H7 = 7SH H5 = 5SH H8 = 8SH H6 = 6SH HC = 24SH HD = 25SH HE = 22SH HF = 27SH HG = 23SH HH = 28SH — —
Fourth character: Header size C = 3 in. E = 6 in. G = 10 in. D = 4 in. F = 8 in. H = 12 in.
Fifth character: Supply voltage 2 = 208 V / 1 PH / 60 Hz 6 = 460 V / 3 PH / 60 Hz 3 = 230 V / 1 PH / 60 Hz 7 = 575 V / 3 PH / 60 Hz 4 = 208 V / 3 PH / 60 Hz 8 = 380 V / 3 PH / 60 Hz 5 = 230 V / 3 PH / 60 Hz 9 = 380 V / 3 PH / 50 Hz
Technical Reference
Sixth character: HP rating A = 1/2 E = 2 J = 10 N = 30 T = 75 B = 3/4 F = 3 K = 15 P = 40 U = 100 C = 1 G = 5 L = 20 R = 50 V = 125 D = 1-1/2 H = 7-1/2 M = 25 S = 60 W = 150
Seventh character: Trim
9SH 10SH 11SH 4SH 7SH 5SH 8SH 6SH 22SH 23SH 24SH 25SH 27SH 28SH A 6-5/8 8-27/64 10-3/32 6-3/4 8-1/4 6-7/8 8-1/4 7-5/16 9-1/16 9-1/16 9-7/8 9-7/8 10-3/8 10-5/8 B 6-7/16 8-1/16 9-17/32 6-3/8 7-13/16 6-7/16 7-3/4 7-1/8 8-3/4 8-11/16 9-1/2 9-1/2 9-15/16 10-1/4 C 5-11/16 7-11/16 9-1/8 6-1/16 7 5-13/16 7-1/2 6-15/16 8-1/2 8-6/16 9-3/16 9-1/8 9-9/16 9-13/16 D 5-3/8 7-3/8 8-3/4 5-5/8 6-3/4 5-1/2 7-3/16 6-11/16 8-1/4 8-1/16 8-7/8 8-13/16 9-1/4 9-7/16 E — 7-1/8 — 5-5/16 6-7/16 5-1/8 6-7/8 6-3/8 7-7/8 7-11/16 8-9/16 8-3/16 8-3/4 9-1/16 F — — — 4-11/16 6-1/8 4-13/16 6-3/16 6-1/16 7-1/2 7-1/2 8-1/4 7-15/16 — — G — — — 4-3/8 — 4-7/16 — 5-5/8 7-1/8 7-1/8 — 7-11/16 — — H — — — 4-3/16 — 4-1/4 — — 6-11/16 6-7/8 — — — — J — — — 3-7/8 — — — — 6-1/2 6-1/2 — — — — K — — — — — — — — — 6 — — — — L — — — — — — — — — 5-1/2 — — — —
Eighth character: Branch size / discharge valve type A = 1.5 in. Chk D = 3 in. Chk G = 1.5 in. Chk K = 3 in. PRV B = 2 in. Chk E = 4 in. Chk H = 2 in. PRV L = 4 in. PRV C = 2.5 in. Chk F = 6 in. Chk J = 2.5 in. PRV M = 6 in. PRV
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
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Technical Reference
Ninth character For factory use
Tenth character: Options B = Suction pressure switch G = Suction pressure sensor J = LOP C = High temperature relief valve D = System flex connectors F = Lightning arrestor
Special options for B, G, J Constant Variable Lift/flooded LOP (option J) Boost (greater than 10 PSI) Switch (option B) Switch (option B or G)
30 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
Manual

Product warranty

Commercial warranty
Warranty. For goods sold to commercial buyers, Seller warrants the goods sold to Buyer hereunder (with the exception of membranes, seals, gaskets, elastomer materials, coatings and other "wear parts" or consumables all of which are not warranted except as otherwise provided in the quotation or sales form) will be (i) be built in accordance with the specifications referred to in the quotation or sales form, if such specifications are expressly made a part of this Agreement, and (ii) free from defects in material and workmanship for a period of one (1) year from the date of installation or eighteen (18) months from the date of shipment (which date of shipment shall not be greater than thirty (30) days after receipt of notice that the goods are ready to ship), whichever shall occur first, unless a longer period is specified in the product documentation (the “Warranty”).
Except as otherwise required by law, Seller shall, at its option and at no cost to Buyer, either repair or replace any product which fails to conform with the Warranty provided Buyer gives written notice to Seller of any defects in material or workmanship within ten (10) days of the date when any defects or non-conformance are first manifest. Under either repair or replacement option, Seller shall not be obligated to remove or pay for the removal of the defective product or install or pay for the installation of the replaced or repaired product and Buyer shall be responsible for all other costs, including, but not limited to, service costs, shipping fees and expenses. Seller shall have sole discretion as to the method or means of repair or replacement. Buyer’s failure to comply with Seller’s repair or replacement directions shall terminate Seller’s obligations under this Warranty and render the Warranty void. Any parts repaired or replaced under the Warranty are warranted only for the balance of the warranty period on the parts that were repaired or replaced. Seller shall have no warranty obligations to Buyer with respect to any product or parts of a product that have been: (a) repaired by third parties other than Seller or without Seller’s written approval; (b) subject to misuse, misapplication, neglect, alteration, accident, or physical damage; (c) used in a manner contrary to Seller’s instructions for installation, operation and maintenance; (d) damaged from ordinary wear and tear, corrosion, or chemical attack; (e) damaged due to abnormal conditions, vibration, failure to properly prime, or operation without flow; (f) damaged due to a defective power supply or improper electrical protection; or (g) damaged resulting from the use of accessory equipment not sold or approved by Seller. In any case of products not manufactured by Seller, there is no warranty from Seller; however, Seller will extend to Buyer any warranty received from Seller’s supplier of such products.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER EXPRESS OR IMPLIED WARRANTIES, GUARANTEES, CONDITIONS OR TERMS OF WHATEVER NATURE RELATING TO THE GOODS PROVIDED HEREUNDER, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXPRESSLY DISCLAIMED AND EXCLUDED. EXCEPT AS OTHERWISE REQUIRED BY LAW, BUYER’S EXCLUSIVE REMEDY AND SELLER’S AGGREGATE LIABILITY FOR BREACH OF ANY OF THE FOREGOING WARRANTIES ARE LIMITED TO REPAIRING OR REPLACING THE PRODUCT AND SHALL IN ALL CASES BE LIMITED TO THE AMOUNT PAID BY THE BUYER FOR THE DEFECTIVE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY OTHER FORM OF DAMAGES, WHETHER DIRECT, INDIRECT, LIQUIDATED, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, LOSS OF ANTICIPATED SAVINGS OR REVENUE, LOSS OF INCOME, LOSS OF BUSINESS, LOSS OF PRODUCTION, LOSS OF OPPORTUNITY OR LOSS OF REPUTATION.
Product warranty
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
31
Product warranty
Consumer warranty
Warranty. For goods sold for personal, family or household purposes, Seller warrants the goods purchased hereunder (with the exception of membranes, seals, gaskets, elastomer materials, coatings and other "wear parts" or consumables all of which are not warranted except as otherwise provided in the quotation or sales form) will be free from defects in material and workmanship for a period of one (1) year from the date of installation or eighteen (18) months from the product date code, whichever shall occur first, unless a longer period is provided by law or is specified in the product documentation (the “Warranty”).
Except as otherwise required by law, Seller shall, at its option and at no cost to Buyer, either repair or replace any product which fails to conform with the Warranty provided Buyer gives written notice to Seller of any defects in material or workmanship within ten (10) days of the date when any defects or non-conformance are first manifest. Under either repair or replacement option, Seller shall not be obligated to remove or pay for the removal of the defective product or install or pay for the installation of the replaced or repaired product and Buyer shall be responsible for all other costs, including, but not limited to, service costs, shipping fees and expenses. Seller shall have sole discretion as to the method or means of repair or replacement. Buyer’s failure to comply with Seller’s repair or replacement directions shall terminate Seller’s obligations under this Warranty and render this Warranty void. Any parts repaired or replaced under the Warranty are warranted only for the balance of the warranty period on the parts that were repaired or replaced. The Warranty is conditioned on Buyer giving written notice to Seller of any defects in material or workmanship of warranted goods within ten (10) days of the date when any defects are first manifest.
Seller shall have no warranty obligations to Buyer with respect to any product or parts of a product that have been: (a) repaired by third parties other than Seller or without Seller’s written approval; (b) subject to misuse, misapplication, neglect, alteration, accident, or physical damage; (c) used in a manner contrary to Seller’s instructions for installation, operation and maintenance; (d) damaged from ordinary wear and tear, corrosion, or chemical attack; (e) damaged due to abnormal conditions, vibration, failure to properly prime, or operation without flow; (f) damaged due to a defective power supply or improper electrical protection; or (g) damaged resulting from the use of accessory equipment not sold or approved by Seller. In any case of products not manufactured by Seller, there is no warranty from Seller; however, Seller will extend to Buyer any warranty received from Seller’s supplier of such products.
THE FOREGOING WARRANTY IS PROVIDED IN PLACE OF ALL OTHER EXPRESS WARRANTIES. ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE (1) YEAR FROM THE DATE OF INSTALLATION OR EIGHTEEN (18) MONTHS FROM THE PRODUCT DATE CODE , WHICHEVER SHALL OCCUR FIRST. EXCEPT AS OTHERWISE REQUIRED BY LAW, BUYER’S EXCLUSIVE REMEDY AND SELLER’S AGGREGATE LIABILITY FOR BREACH OF ANY OF THE FOREGOING WARRANTIES ARE LIMITED TO REPAIRING OR REPLACING THE PRODUCT AND SHALL IN ALL CASES BE LIMITED TO THE AMOUNT PAID BY THE BUYER FOR THE DEFECTIVE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY OTHER FORM OF DAMAGES, WHETHER DIRECT, INDIRECT, LIQUIDATED, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, LOSS OF ANTICIPATED SAVINGS OR REVENUE, LOSS OF INCOME, LOSS OF BUSINESS, LOSS OF PRODUCTION, LOSS OF OPPORTUNITY OR LOSS OF REPUTATION.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
32 TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance
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Product warranty
To make a warranty claim, check first with the dealer from whom you purchased the product or call the following number for the name and location of the nearest dealer providing warranty service. For Goulds Water Technology contact 315-568-7123. For all other products, contact 847-966-3700.
TechnoForce and TechnoForce XLS Package System Mechanical Installation, Operation, and Maintenance Manual
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Xylem |’zīləm|
1) The tissue in plants that brings water upward from the roots
2) A leading global water technology company
We're 12,500 people unified in a common purpose: creating innovative solutions to meet our world's water needs. Developing new technologies that will improve the way water is used, conserved, and re-used in the future is central to our work. We move, treat, analyze, and return water to the environment, and we help people use water efficiently, in their homes, buildings, factories and farms. In more than 150 countries, we have strong, long-standing relationships with customers who know us for our powerful combination of leading product brands and applications expertise, backed by a legacy of innovation.
For more information on how Xylem can help you, go to xyleminc.com
Xylem Inc. 10661 Newkirk Street Dallas, TX 75220 USA Tel: (469) 221-1200 Fax: (214) 357-5861 www.bellgossett.com
Visit our Web site for the latest version of this document and more information
The original instruction is in English. All non-English instructions are translations of the original instruction.
©
2014 Xylem Inc
Bell & Gossett is a trademark of Xylem Inc or one of its subsidiaries.
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