This document shows the necessary information to do these tasks on the Puck or on the
Wi-Fi Box in combination with the Bellfires Gas app:
•Installation
•Operation
This document is an essential part of your appliance. Read it carefully before you do work
on the appliance. Keep it in a safe place.
The original instructions of the document are in English. All other language versions of
the document are translations of the original instructions. It is not always possible to
provide a detailed illustration of every single item of the equipment. The illustrations are
for instructional use only. Screenshots of the Bellfires Gas app are from an Apple IPad.
The screenshots of the Bellfires Gas app on other mobile devices can be different.
Wifi Box
2How to work with this document
2.1Warnings and cautions used in this document
Warning
Caution
Note
SymbolDescription
2.2Related documentation
How to work with this document
5
2
1.Make yourself familiar with the structure and content of the document.
2.Read the safety chapter in detail.
3.Make sure that you understand all the instructions.
4.Do the procedures completely and in the given sequence.
If you do not obey these instructions, there is a risk that can cause personal injury or
death.
If you do not obey these instructions, there is a risk of damage to the equipment or to
property.
A note shows more information.
Visual sign that there is a hazard
Visual sign that there is a notice
All documents that belongs to the Bellfires gas appliance.
•Preparation manual
•Installation and maintenance manual
•User manual
Wifi Box
3Description
3.1Intended use
3.1.1Wi-Fi Box
3.1.2Puck
3.2Overview
3.2.1Overview of the Wi-Fi Box
ItemDescription
3.2.2LED indication
ItemDescription
Description
6
3
The Wi-Fi Box is intended for indoor use in combination with a Bellfires gas appliance
and with the Bellfires Gas app in combination with a hand set or Puck. Do not use it for
other purposes.
The Puck is intended for indoor use in combination with a Bellfires gas appliance. It can
be used in combination with the Wi-Fi Box. Do not use it for other purposes.
AConnectorConnector for the cable to the receiver
BReset buttonReset of the Wi-Fi Box
CLED 1Shows the status of the connection to the receiver
DLED 2Shows the status of the Wi-Fi connection
The Wi-Fi Box has two LED's with colors red/green/blue.
LED 1GreenConnected to receiver
RedNot connected to receiver
OffStandby mode is active. No power supply
Wifi Box
I
ItemDescription
3.2.3Overview of the Puck
ItemDescription
7
LED 2GreenConnected to the home network (router)
Blue blinkingA Wi-Fi network has been detected
RedNot connected to the home network (router)
OffStandby mode is active. No power supply
Description
AON/OFF buttonTo start or stop the appliance
BDown buttonReduce the flame height or set appliance on Standby
CUp buttonIncrease the flame height
Wifi Box
4Requirements
4.1Wi-Fi router (for Wi-Fi Box only)
Note:
4.2Receiver
Note:
4.3Handset (for Wi-Fi Box only)
4.4Mobile device (for Wi-Fi Box only)
Requirements
8
4
Minimum requirements Wi-Fi router:
•Compatible with IEEE 802.11n/g/b
•WPA2 encryption
•Radio frequency: 2.4 GHz
•Wireless auto channel: Automated search for Wi-Fi radio channel free of interference
•Support of the User Datagram Protocol (UDP)
•Connection to mDNS is required to make sure Easy Commission Process works.
If the Wi-Fi router is part of a business network, or if the router is applicable for use in a
business network, the User Datagram Protocol (UDP) and/or broadcasting must be
enabled. Refer to the manual of the router.
•Symax-2 receiver. This type can be recognized by a blue sticker attached to it.
Contact your dealer if you have a receiver with a green sticker (Symax-1) or a silver
sticker (GV60).
•The Symax-2 receiver must have a power supply by means of a 6 VDC adapter.
Batteries are not sufficient to power the Wi-Fi Box.
At the end of the installation procedure, the initial router settings can be
restored, if necessary.
or higher. This code can be found in the lower right corner of the blue sticker
on the receiver.
The Puck works only with a Symax-2 receiver with production code 'CN'
The Wi-Fi Box works only with the 8-button or 10-button Symax-2 handset with a blue
sticker attached to it.
Contact your dealer if you have a handset with a green sticker (Symax-1) or with a silver
sticker (GV60).
•Tablet or smartphone with IOS 8.0 / Android 4.2 or higher.
Wifi Box
5
5Installation of the Wi-Fi Box
'SI '
'receiver'
9
1.Make sure you have a Symax-2 receiver and a Symax-2 handset (8 or 10 buttons).
Both can be recognized by the blue sticker. If not, contact your dealer.
Installation of the Wi-Fi Box
2.Connect the 4-wire cable on the connector marked '
3.Connect the other side of the 4-wire cable on the connector marked '
Wi-Fi Box
4.Make sure LED 1 is green. If not, check the connection to the receiver.
on the receiver.
on the
Wifi Box
6Connecting the Puck
'-'
Note:
Important:
Important:
Connecting the Puck
10
6
1.Remove the lid of the battery compartment at the back of the Puck.
2.Put 2 batteries (type AAA, 1.5 Volt) in the battery compartment. Make sure the
batteries are put correctly as indicated in the battery holder.
3.Put the lid on the battery compartment.
4.On the Symax-2 receiver, press the Reset button (refer to the User Manual of the
appliance) until 2 beeps are heard.
5.After the second beep release the Reset button.
6.Within 20 seconds after release of the Reset button, press the '
been changed. The Puck stays connected with the receiver
remove the batteries.
•Remove old or dead batteries immediately to prevent damage to the Puck.
•Prevent exposure of the batteries to direct sunlight, too much heat, fire,
•Make sure batteries are kept with their recommended temperature limits (0
It is not necessary to connect the Puck again after the batteries have
To prevent damage to the electronics, do not use metal tools to
moisture of too much force.
ºC to 55 ºC).
button on the Puck.
•New and old batteries and different brands of batteries must not be used
together.
Wifi Box
7
7Setup of the Bellfires Gas app
Note:
Note:
Do all procedures in this chapter.
'Bellfires Gas app'
Next
7.1Registration
11
Setup of the Bellfires Gas app
Gas app screen on an iPhone or Android mobile device can look different on
details. The functionality and use is the same as described in this manual.
•Home network is available.
•SSID of the Wi-Fi router is not hidden.
•Home network signal is in range.
•Wi-Fi router supports the Use Datagram Protocol (UDP).
1.Download the '
your mobile device.
2.Make sure you have the SSID name and password of your Wi-Fi router. They are
usually shown on a sticker on the router.
3.Make sure the Wi-Fi Box is connected to the receiver and LED 1 is green.
Screen shots shown in this manual are for an Apple iPad. The Bellfires
Make sure:
from Google Play or Apple App Store and install on
4.Start the Bellfires Gas app.
5.Select a language, the
temperature scale (ºC/ºF)
and clock (12h/24h).
6.Select N
.
You need to register before you can use the Bellfires Gas app.
If you have an account, login with
your e-mail address and password,
as used for registration.
If you do not have an account you
must first register.
Wifi Box
Terms and Con-
ditions
Register
Terms and Conditions
Login
Setup of the Bellfires Gas app
12
Complete the requested information
(scroll down)
•The e-mail address is the user
name for your account.
•The password must have a minimum of 8 characters.
•Agree with the T
•Select R
.
Confirm your registration by clicking on the link in the e-mail that has been sent to you.
Upon successful verification of your account, you can login on the Bellfires Gas app.
•Return to the Bellfires Gas app.
•Fill in the login details and accept the T
•Select L
.
.
Wifi Box
7.2Connecting to the home network with KWIK connect
Note:
Connect
Fireplace settings
Setup of the Bellfires Gas app
13
7
•Make sure the router obeys the requirements. Refer to chapter
4.1
for
details.
•Before you continue with the connection procedure, make sure that your
mobile device is connected to the correct network. (only If multiple Wi-Fi
networks are available)
•Select the ++ sign.
•The name of the home network
is shown.
•Give the password of this
home network.
•Select C
The Bellfires Gas app starts to
connect the Wi-Fi Box to the selected home network.
.
Wifi Box
If connection is successful proceed
with F
the instructions in chapter
. Continue
7.4
.
Standard Setup
Re-
try
7.3Connecting to the home network with standard setup
Note:
Note:
Standard Set-
up
'+'
OK
Setup of the Bellfires Gas app
14
If connection is unsuccessful select S
instructions in chapter
or
Press the reset button on the Wi-Fi
Box for 7 seconds and select R
.
. Continue the
7.3
.
•Make sure the router obeys the requirements given in chapter
•Before you continue with the connection procedure, make sure that your
mobile device is connected to the correct network. (only If multiple Wi-Fi
networks are available)
not show when KWIK
connect failed and you
selected S
.
•Select the '
sign
4.1
.
This step does
•Select O
•The settings page of the mobile
device opens
Wifi Box
myfire_WiFi-
Box_<number>
MYFIREPLACE
Note:
Note:
7.4Appliance settings
Note: AUX
Setup of the Bellfires Gas app
15
•Goto the Wi-Fi settings of the
mobile device.
•Select network m
•The password is:
mobile devices: The
message 'No internet
connection' is to be ignored
•Go back to the Bellfires Gas app
The Bellfires Gas app starts to connect the Wi-Fi Box to the selected
home network.
After successful connection the
screen shows the appliance settings
page. Refer to chapter
For Apple iOS
7.4
.
Refer to chapter
10
if the connection with Standard Setup failed.
•Give the appliance a name.
•Select the checkmark on the
right to confirm the name.
or
•Select a symbol for the appliance
•Select the available options.
double burner.
is the
Wifi Box
•If necessary, synchronize the
clock time.
Finish
Start APP
'+'
Setup of the Bellfires Gas app
16
Scroll down and select F
complete the appliance settings.
•Select S
appliance.
to operate the
to
or
•Select the '
another Wi-Fi-box. Repeat the
steps in chapter
tra WiFi-box. Maximum 8 WiFi
boxes can be connected.
sign to connect
7.2
for each ex-
Wifi Box
8Operating the appliance with the Bellfires Gas
app
8.1Start screen
Note:
Operating the appliance with the Bellfires Gas
17
8
All functions of the Bellfires Gas app are accessible from the menu or the icons on the
start screen.
app
Number OptionDescription
1ON/OFF buttonTo start or stop the appliance.
seconds before the appliance can be switched ON
2Quick menuAccess to some basic or activated functions. Activated functions
are yellow. Refer to chapter
3Room temperatureTemperature of the room where the appliance is. The room tem-
perature is measured with the handset or Puck and sent to the
mobile device.
4Main menuAccess to the main menu. Refer to chapter
mation
5Help functionAccess to the Help menu.
6Outside temperatureThe outside temperature comes from a dedicated website.
After switch to OFF of the appliance, wait 30
8.2.1
for a description of the icons.
8.2.1
for more infor-
Wifi Box
The start screen appears automatically after 30 seconds of inactivity on the other function
pages.
8.2Description of the symbols
8.2.1Menu symbols
SymbolFunctionDescription
Operating the appliance with the Bellfires Gas
18
app
8
ProfilesDefine or choose your personal operating profile.
Manual modeManual adjustment of the flame height.
Maximum 4 user profiles can be set,
Thermostatic modeAutomatic adjustment of the heat output based on
the set room temperature and the measured room
temperature.
TimerSetting of the time duration before the appliance
switches to OFF
Program modeSet time and temperature in maximum 8 user de-
fined programs
ECO modeVaries the flame height automatically according
one of the three available pre-set cycles
Fan (optional)Operation of the (optional) convection ventilator
Lighting (optional)Operation of the (optional) lights
AUXSwitch between single or double burner (only for
appliance with a double burner)
Safety lockActivate or deactivate the child safety lock
Fireplace settingsGeneral appliance settings
Wifi Box
S
SymbolFunctionDescription
8.2.2Other symbols
SymbolFunctionDescription
8.3Main menu
8.3.1Profiles
19
Operating the appliance with the Bellfires Gas
app
HelpHelp pages with information about the menu func-
tions
HomeGo to the start screen
ON / OFFStart or stop the appliance
Outside temperatureShows the outside temperature measured by a
nearby weather station
PowerStarts or stops these functions:
•Timer
•Fan (when present)
•Light (when present)
•Set program
Define a maximum of 4 user profiles.
Wifi Box
Set a user profile
YES
Save to profile?
Start a user profile operation
Note:
YES
Save to profile?
Stop a user profile operation
NO
Save to profile?
8.3.2Manual operation
Operating the appliance with the Bellfires Gas
20
app
S
1.Select one of the four user profiles. The selected user profile shows in the left hand
corner of the screen.
2.Select a function that must be included in the selected profile and set this function to
the correct value or correct position.
3.Press Y
4.Repeat steps 2 and 3 until the profile is complete.
1.Select one of the four user profiles. The selected user profile shows in the left hand
corner of the screen.
in the S
selecting Y
to the user profile.
Selecting a function when the user profile is on and subsequently
in the S
screen.
screen will add the function and its value
1.Select any of the available menu functions.
2.Press N
in the S
screen.
Wifi Box
Low flame
Standby
High flame
8.3.3Thermostatic operation
Operating the appliance with the Bellfires Gas
21
app
•Set the flame height by selecting one of the segments in the circle.
or
•Select one of the three pre-defined settings with the three buttons on the bottom of the
screen. Options are L
•The displayed temperature is the measured temperature in the room.
Control the room temperature with the thermostat.
, S
(pilot flame is ON) and H
.
Wifi Box
8.3.4Timer
Power
Power
Note:
8.3.5Program mode
Note:
Operating the appliance with the Bellfires Gas
22
app
•Set the required room temperature by selecting a segment of the circle. During this
selection the set temperature shows in the center of the circle.
•After selection of the required temperature, the room temperature is shown in the
center of the circle. An arrow pointing up indicates that the set temperature is higher
than the room temperature. An arrow pointing down indicates that the set temperature
is lower than the room temperature.
•'APP' appears in the screen of the hand set after start of the thermostatic operation.
8
Set the time interval after which the appliance switches to off.
1.Set a time duration. The maximum time duration is 9 hours and 59 minutes.
2.Press the P
3.Press the P
flame is also off). Set programs (see chapter
the start screen to start the appliance again.
Set the start / stop time and the temperature in a maximum of 8 programs.
button to start the timer.
button again to stop the timer.
At the end of the set time duration the appliance is set to OFF (the pilot
8.3.5
The appliance must be ON to set or select a program mode.
) are no longer active. Go to
Wifi Box
Note:
Start a program
Stop a program
Attention:
Operating the appliance with the Bellfires Gas
23
app
N
Before use of the Program mode make sure the time in the Wi-Fi Box is
synchronized with the time of the mobile device.
1.Open the settings page in the Bellfires Gas app.
2.Press under 'Fireplace settings' on the name of the appliance.
3.Press the symbol on the left side of the date /time display. The time
synchronizes with the mobile device time.
1.Press the power button of one of the set programs.
2.The power button becomes green and the program is active.
3.The Program mode symbol in the quick menu is yellow.
4.'APP' shows in the screen of the handset after the program starts.
1.Press the power button of one of the set programs.
2.The power button becomes gray and the program stops.
If at any time when a program is active, the function manual
operation, thermostatic operation, user profiles or timer is selected, the active
program stops. The yellow symbol for 'Program mode' disappears from the
quick menu. To activate the program again, return to the function 'Program
mode'.
Wifi Box
Set a program
Delete a program
CLEAR
CLEAR
8.3.6ECO mode
Operating the appliance with the Bellfires Gas
24
app
S
1.Select one of the eight available programs by pressing on the number of the program
2.Set the start time and the start temperature by selecting the green segments.
3.Set the days of the week. Individual days, all 7 days, weekdays or weekends can be
set.
4.Set the stop time and the stop temperature (or 'Standby') by selecting the red
segments
5.Select the green checkmark in the lower right corner of the screen to activate the
program.
1.Select the program that must be deleted.
2.Select the button C
red.
3.If necessary, select the button C
checkmark in the lower right corner is green.
. The checkmark in the lower right corner of the screen is
again to cancel the delete process. The
4.Select the red checkmark in the lower right corner of the screen to delete the
program.
ECO mode makes it possible to change the flame height automatically during a set time
cycle. Saves gas in comparison with manual mode or thermostatic mode.
Wifi Box
Set a flame cycle
Low fire
Medium fire
High fire
Set automatic energy saving mode
8.3.7Fan (optional)
Operating the appliance with the Bellfires Gas
25
app
S
1.Select ECO mode from the menu.
2.Select L
the bottom of the screen.
3.Select a cycle time duration (15, 20 or 25 minutes) by pressing the time button.
1.Set the auto temperature button to ON.
2.Select a cycle time duration (15, 20 or 25 minutes) by pressing the time button.
3.Auto temperature controls the flame height pattern and the temperature as set in
thermostatic mode.
4.The automatic choice of the flame height pattern is dependent on the difference
between the actual room temperature and the set temperature in thermostatic mode.
The energy saving percentage when in ECO mode is shown on the green bar.
'APP' shows in the screen of the handset after the ECO mode starts.
, M
or H
by pressing one of the three flame icons on
This function is only available if the appliance has a ventilator.
Wifi Box
Note:
Note:
8.3.8Lighting (optional)
Power
ON
Operating the appliance with the Bellfires Gas
26
app
1.Set the fan speed by selecting the preferred speed 1 to 4.
2.Press the Power button on the bottom of the screen.
3.Press the Power button on the bottom of the screen again to stop the ventilator.
N
switches to the last speed position before the fan was set to OFF.
The fan starts always with speed '4'. After some minutes the fan
The fan switches to OFF 10 minutes after the fan was set to OFF.
This function is only available when the appliance has lighting
1.Select lighting from the menu.
2.Press P
button to switch lighting to O
. Lighting switches to last set intensity.
Wifi Box
Power
OFF
8.3.9AUX (double burner)
AUX
AUX
8.3.10Safety lock
Activating the safety lock
Safety lock
De-activating the safety lock
safety lock
safety lock
Operating the appliance with the Bellfires Gas
27
3.Change the lighting intensity by swiping over the lightbulb in vertical direction.
app
4.Press P
button again to switch lighting to O
•Use A
•The A
to switch between single burner operation or double burner operation.
symbol is yellow in the quick menu, when the double burner is active.
.
With active safety lock, it is not possible to use the functions of the Bellfires Gas app. It is
only possible to switch the appliance to OFF.
1.Open the main menu
2.Press the S
3.The functions of the main menu and quick menu are not available. It is only possible
to switch the appliance to OFF.
1.Open the main menu.
2.Press at the same time for three seconds the s
the s
icon on the screen. See also the two arrows in the image.
icon for two seconds.
icon in the main menu and
Wifi Box
9Operating the appliance with the Puck
9.1Start the appliance
9.2Set the appliance to standby
'-'
9.3Adjust the flame height
'+'
'-'
9.4Set immediately to maximum or minimum flame height
'+'
'-'
Operating the appliance with the Puck
28
9
1.Press and hold the ON/OFF button until two short beeps
confirm the start of the start-up sequence.
2.The main burners start when the pilot flame ignition is
confirmed.
•Press and hold the down '
off. The pilot flame continues burning
button until the main burner is
1.To increase the flame height, press and hold the '
until the desired flame height has been gotten.
2.To decrease the flame height, press and hold the '
until the desired flame height has been gotten.
button
button
1.To immediately set the flame height to maximum, doubleclick the '
2.To immediately set the flame height to minimum, doubleclick the '
button.
button.
Wifi Box
1
10Troubleshooting
Note:
ProblemPossible causePossible solution
29
Troubleshooting
When you contact your dealer, make sure you have photos available of
the blue stickers on the Wi-Fi Box and the receiver. Also, if applicable and
possible, make screen shots of the error code that shows in the Bellfires Gas
app or make a screen shot of the page when the problem occurred.
Myfire_WiFi-Box network is not
in the list of available Wi-Fi networks
The Wi-Fi Box is not compatible
Error in the Wi-Fi Box
Installation of the incorrect app.Download and install the 'Bell-
1.Press the reset button on
the Wi-Fi Box for 20 seconds (refer to chapter
3.2.1
and end of this chap-
ter).
2.stop and start the Bellfires
Gas app and try to connect the Wi-Fi Box again.
Contact your dealer if the problem stays.
fires Gas app'.
The Wi-Fi Box can not connect
to the home network.
The Wi-Fi router settings do not
obey the requirements given in
4.1
chapter
The Wi-Fi router changes automatically between the 2.4 GHz
band and 5 GHz band or the
Wi-Fi-router is set on the 5 GHz
band.
.
Make sure the Wi-Fi router settings obey the requirements
given in chapter
1.Set the Wi-Fi-router on the
2.4 GHz band. Refer to
the manual of the router.
2.Switch off automatic
change between frequencies. Refer to the manual
of the router.
3.Press the reset button on
the Wi-Fi Box for 20 seconds (refer to chapter
3.2.1
and end of this chap-
ter).
4.Connect the Wi-Fi Box
with the Bellfires Gas app.
Refer to chapter
chapter
7.3
4.1
.
.
7.2
or
The temperature indication on
the Bellfires Gas app shows
N/A.
The Wi-Fi Box is not within
reach of the Wi-Fi router
Batteries in the hand set are
empty.
Error in the receiverPress the reset button on the
Decrease the distance between
the Wi-Fi Box and the Wi-Fi
router.
Change the batteries of the
hand set. Refer to the user
manual of the appliance.
receiver until a one beep is
heard. Refer to the user manual of the appliance.
Wifi Box
ProblemPossible causePossible solution
Error
code
Message in Bellfires
Gas app
Possible causePossible solution
Reset of the Wi-Fi Box
Press reset
button
LEDFunction
Troubleshooting
30
P
A set program does not start
and stop the appliance on the
correct time.
The appliance sometimes does
not react to the Wi-Fi Box
The internal clock of the Wi-Fi
Box is not synchronized with
the internal clock of the mobile
device.
1.Open the settings page in
the Bellfires Gas app.
2.Press under 'Fireplace
settings' on the name of
the appliance.
3.Press the symbol on the
left side of the date /time
display. The time synchronizes with the mobile device time.
Multiple users are on the same
Wi-Fi channel.
Press the reset button on the
Bellfires Gas app for 1 second
to change to another channel
(refer to chapter
of this chapter).
3.2.1
and end
F31F31, contact serviceError in receiverPress the reset button on the
receiver until a one beep is
heard. Refer to the user manual
of the appliance. Contact your
dealer if the problem stays.
F41F41, check Wi-FiNo power to the Wi-Fi Box or
to the Wi-Fi router
No Wi-Fi connection to the WiFi Box and/or mobile device.
Make sure the power supply is
correct.
Make sure the Wi-Fi router settings obey the requirements given in chapter
4.1
. Contact your
dealer if the problem stays.
F43F43, No receiver con-
nected, contact serv-
No communication between receiver and Wi-Fi Box.
Contact your dealer.
ice
Power ON or
1 second re-
LED 2 flashes red,
green and blue
set
7 secondsLED 1 flashes every
0.5 second in blue
20 secondsLED 1 flashes every
0,05 second in blue
If no network is set, the AP Mode
1)
activates for 2 hours. If
the network is not set after 2 hours the AP mode goes to
Standby Mode. When a network is set, the Wi-Fi Box connect
immediately.
Removes the Wi-Fi settings and activates the AP mode
1)
for
2 hours.
Sets the Wi-Fi Box back to factory settings and activates the
AP mode
1)
for 2 hours.
Wifi Box
1
11Technical data
Wi-Fi BoxPuck
31
Temperature range0 ºC - 80 ºC0 ºC - 55 ºC
Radio frequency2.4 GHz868 MHz
Power supply6 VDC2 x 1.5 V 'AAA' alkaline batter-
Technical data
ies
Wireless communication
Power consumption
•WPA2 authentication
•AES 256-bit encryption security
•Compatible with IEEE
801.11 b/g/n
•Nominal: max 0.5 W
•Standby: max 5 mA
-
-
Wifi Box
12Warranty Terms
Barbas Bellfires Warranty Terms
Article 1: Warranty
Article 2: Warranty conditions
Article 3: Warranty exclusions
Warranty Terms
32
1
Barbas Bellfires B.V. guarantees the quality of the supplied Bellfires appliance and the
quality of the materials used. All Bellfires appliances are developed and manufactured
according to the highest possible quality standards. If, despite all this, something should
prove amiss with the Bellfires appliance you have purchased, Barbas Bellfires B.V. offers
the following manufacturer’s warranty.
1.If Barbas Bellfires B.V. determines that the Bellfires appliance you have purchased is
defective as a result of a flaw in the construction or material, Barbas Bellfires B.V.
guarantees to repair or replace the appliance free of charge, without charging any
costs for labour or spare parts.
2.Repair or replacement of the Bellfires appliance will be undertaken by Barbas
Bellfires B.V. or by a Bellfires dealer as designated by Barbas Bellfires B.V.
3.This warranty is supplementary to the existing legal national warranty of Bellfires
dealers and Barbas Bellfires B.V. in the country of purchase and is not intended to
restrict your rights and claims based on the applicable legal provisions.
1.Should you wish to claim under the warranty, please contact your Bellfires dealer.
2.Complaints should be reported as quickly as possible after they have manifested
themselves.
3.Complaints will only be accepted if they are reported to the Bellfires dealer, together
with the serial number of the Bellfires appliance which is stated on the front of the
user manual.
4.In addition, the original receipt (invoice, receipt, cash receipt) showing the date of
purchase must also be submitted.
5.Repairs and replacements during the warranty period do not give any entitlement to
an extension of the warranty period. After a repair or replacement of warranty parts,
the warranty period shall be deemed to have started on the date of purchasing the
Bellfires appliance.
6.If a certain part is eligible for the warranty and the original part is no longer available,
Barbas Bellfires B.V. shall ensure that an alternative part of at least the same quality
shall be provided.
1.The warranty on the Bellfires appliance ceases to be in effect if:
a.it is not installed according to the supplied installation instructions, and to
national and/or local regulations;
b.it has been installed, connected or repaired by a non-Bellfires dealer;
c.it has not be used or maintained according to the instructions for use;
d.it has been changed, neglected or roughly treated;
e.it has been damaged as a result of external causes (outside the hearth itself), for
example, lightning strike, water damage or fire;
2.In addition, the warranty lapses if the original purchase receipt shows any change,
deletion, removal or if it is illegible.
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Article 4: Warranty area
Article 5: Warranty period
Article 6: Liability
Warranty Terms
33
A
1.The warranty is only valid in those countries where Bellfires appliances are sold
through an official dealer network.
1.This warranty will only be granted during the warranty period.
2.The body of the Bellfires appliance is guaranteed for a period of 10 years against
construction and/or material faults, starting from the moment of purchase.
3.For other parts of the Bellfires appliance, a similar warranty applies from the moment
of purchase for a period of two years.
4.For user parts such as glass, glass (cord), thermocouple and the interior of the
combustion chamber, a similar guarantee is given until after the first burning.
1.A claim granted by Barbas Bellfires B.V. under this warranty does not automatically
imply that Barbas Bellfires B.V. also accepts liability for any possible damage. The
liability of Barbas Bellfires B.V. never extends further than that stated in these
warranty conditions. Any liability of Barbas Bellfires B.V. for consequential damage is
expressly excluded.
2.That stated in this provision is not valid if and to the extent that is derives from a
mandatory provision.
3.All agreements entered into by Barbas Bellfires B.V. are, unless specifically stated
otherwise in writing and to the extent that they are permitted based on applicable
law, subject to the FME-CWM general sales and delivery conditions for the
technology industry.
Barbas Bellfires B.V.
Hallenstraat 17 5531 AB Bladel
The Netherlands
Tel: +31-497339200
Email: info@Bellfires.com
Carefully retain the user manual; it shows the serial number of the appliance. You will
need this if you wish to claim under the warranty.
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Warranty Terms
34
3
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Warranty Terms
35
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Y
Your Bellfires dealer
001 - 19.11.2018 - 342810
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