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Welcome
Thank you for purchasing a 3.5G Turbo Stick from Bell. This Turbo Stick
will enable you to connect to the Internet on Canada’s largest high
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speed network.
Stick and details on how to configure your computer for use with this
Turbo Stick.
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Inserting the Bell SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Preparing your computer for installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Windows Vista Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
This guide provides an overview of your new Turbo
Installing Mobile Connect Basic software for Windows . . . . . . . . . . . . . . . 7
Installing Mobile Connect for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Unlocking a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using your Turbo Stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Inserting and removing the Turbo Stick from your computer . . . . . . . . 15
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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Getting started
Before installing your Turbo Stick, please ensure you
have the following:
• A Bell wireless account with a Mobile Internet plan. (If you don’t
have an account or a Mobile Internet plan, speak with a Bell account
representative to get set up.)
• An active Bell SIM card.
• Your Mobile Directory Number (MDN),
or phone number
__________________________________ .
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System Requirements
To install and operate your Turbo Stick, ensure your computer has the
following system resources:
WINDOWS
Microsoft® Windows XP Home or Professional
Operating system
Card slot
COM ports
I/O Resources
Memory
Disk space
MACINTOSH
Operating system
Card slot
COM ports
I/O Resources
(SP 1-3) or Windows Vista™ (SP1, 32-bit
500MHz Intel CPU
1 Type A USB port
2 free COM ports
1 IRQ, 4096 bytes of I/O space
128 MB (XP) or 512 MB (Vista)
20 MB
Macintosh OS 10.4.2 or later with 300MHz Intel CPU
1 Type A USB port
N/A
N/A
*
) with
Memory
Disk space
* For Windows Vista 64-bit support, visit bell.ca/mobileconnect for the
latest version of Mobile Connect Basic.
256 MB
14 MB
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Inserting the Bell SIM Card
Your Turbo Stick requires an activated Bell SIM card to function. If the
SIM card was not inserted at the time of purchase please insert it now,
as described below.
• Insert the SIM card into the SIM slot as shown, noting the location of
the corner notch on the card.
• Push the SIM card completely into the slot, do not force it – the card
should slide in firmly but easily.
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Preparing Your Computer for Installation
Mobile Connect from Bell is a software application that allows you to
set up and manage your wireless connections over the Bell network.
Mobile Connect Basic software is preloaded onto your Turbo Stick and
can be installed directly from it to your computer – no CD required.
Ensure that you have Administrator Rights and the login user name
and password before attempting to install.
If you are already using Mobile Connect or have it installed on the
computer, you must uninstall and reinstall the version preloaded on
your Turbo Stick.
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