Belkin F5U273ea User guide [ml]

High-Speed Docking Station

User Manual

F5U273ea

Table of Contents

1. Introduction .....................................................................1

2. Installation .......................................................................

3. Troubleshooting Guide — General and Video ................

4. Troubleshooting Guide — Ethernet and Network ..........23

5. Troubleshooting Guide — Audio and Devices ................ 25

6. Information ....................................................................

Introduction

Congratulations and thank you for purchasing the High-Speed Docking Station from Belkin (the Docking Station). It plugs into your notebook computer for one simple, fast connection for all your peripherals through your notebook’s ExpressCardTM slot. Now you can connect to more than one monitor at a time, or to just one big-screen monitor, for a superior, digital video experience. Your keyboard, mouse, printer, scanner, camera, MP3 player—and lots more—can stay plugged in, or you can connect easily in seconds, anytime you want.

The following is a list of frequently asked questions that should address most circumstances that will arise when you use the Docking Station.

Installation

Installation for Windows Vista

IMPORTANT: INSTALL SOFTWARE FIRST. DO NOT connect the Docking Station before installing the

software, or the system may fail to work correctly.

Go to www.belkin.com/uk/highspeeddock/support to check

for updates and download the latest driver for Windows Vista before installing.

Operating-System Support

NOTE: Currently, the Docking Station supports only 32-bit

versions of Windows of Windows XP and Windows Vista do not work with the Docking Station.

NOTE: You must have administrator privileges to install the

Docking Station drivers. If you do not have administrator privileges, log off Windows has these privileges before beginning the installation.

NOTE: During the installation, the screen may flicker. This is

normal. The flickering occurs while the system detects and installs the Docking Station.

1. Insert the CD included in this package into your notebook’s CD-ROM or DVD drive.

2. Follow the on-screen instructions to ensure a proper setup.

While the software is being installed, if the message, “Windows can’t verify the publisher of this driver software.” appears (it may appear more than once), click “Install this

XP and Windows Vista; 64-bit versions

™

and log in with a user name that

Installation

driver software anyway”. This product has been thoroughly tested to work with all Windows operating systems.

After the software installation is complete, a prompt will direct you to connect the Docking Station to your notebook computer.

CONNECT HARDWARE LAST

NOTE: Set the switch on the ExpressCard adapter to the “B” position.

When the message, “Please insert the High-Speed Docking Station into your notebook ExpressCard slot. Then, click ‘OK’.” appears, connect your Docking Station to the notebook and click “OK”.

After that, you will be prompted to restart your computer. Please do so at that time.

IMPORTANT: Do not disconnect the Docking Station from the computer. It must be plugged into the computer to finish the installation process.

Installation

How do I uninstall the Docking Station’s drivers?

1. Click on the “Start” menu, then open the Control Panel.

2. Click on “Uninstall a program”.

3. Select “C-Media CM106 Sound Driver” and then click on

“Uninstall/Change”.

4. Select “Belkin Notebook Expansion...” and then click on “Uninstall/Change”.

5. Your drivers are now successfully uninstalled from your computer.

How do I switch the default audio device?

Your Docking Station features a built-in, 5.1 surround-sound audio controller. When you connect the Docking Station to your notebook, it may switch the default audio device from your notebook to the dock. If you want to hear the audio from your notebook, you may need to change the default audio device in Windows Vista.

1. Click on the “Start” menu, then open the Control Panel.

2. Click on “Hardware and Sound”, then click on “Manage

audio devices”.

3. Set “High Definition Audio Device” as your default device if you want to hear the audio from your notebook.

Installation

How do I enable 5.1 surround sound?

1. Click on the “Start” menu, then open the Control Panel.

2. Click on “Hardware and Sound”, then click on “Manage

audio devices”.

3. Select “C-Media CM106 Audio Device”, then click “Configure”.

4. Select “5.1 Surround” from Audio Channels, then click “Next”.

Installation

Installation for Windows XP

IMPORTANT: INSTALL SOFTWARE FIRST.

DO NOT connect the Docking Station before installing the

software, or the system may fail to work correctly.

Go to www.belkin.com/uk/highspeeddock/support to check for updates and download the latest driver for Windows XP before installing.

NOTE: You must have administrator privileges to install the Docking Station’s drivers. If you do not have administrator

privileges, log off Windows and log in with a user name that has these privileges before beginning the installation.

NOTE: During the installation, the screen may flicker. This is normal. The flickering occurs while the system detects and installs the Docking Station.

While the software is being installed, if the message, “The software you are installing has not passed Windows Logo testing... ” appears (it may appear more than once), click “Continue Anyway”. This product has been thoroughly tested to work with all Windows operating systems.

After the software installation is complete, a prompt will direct you to connect the Docking Station to your notebook computer.

CONNECT HARDWARE LAST

NOTE: Set the switch on the ExpressCard adapter to the “B” position.

Installation

After that, you will be prompted to restart your computer. Please do so at that time.

How do I uninstall the High-Speed Docking Station’s drivers?

1. Click on the “Start” menu, then open the Control Panel.

2. Click on “Add or Remove Programs”.

3. Select “C-Media USB Sound Driver” and then click on

“Uninstall/Change”.

4. Select “Belkin Notebook Expansion...” and then click on “Uninstall/Change”.

5. Your drivers are now successfully uninstalled from your computer.

How do I switch the default audio device?

1. Open the Control Panel and select “Sounds and Audio Devices”.

2. On the “Audio” tab, under “Sound Playback”, select a device other than “USB Audio”.

Installation

How do I connect devices to the Docking Station?

NOTE: Always keep the Docking Station connected to

the power adapter supplied with the product. The Docking Station will not function without the power

adapter connected. You may connect devices to the appropriate port on the

Docking Station while your notebook is running. A slight delay is normal before the notebook recognizes the

new device.

USB 2.0 Ports

Connect any USB device to one of the Docking Station’s five USB ports.

NOTE: If you connect a USB device to the Docking Station

and it does not work as expected, test the device by connecting it directly to one of your notebook’s available USB ports.

Ethernet Port

The Docking Station’s Ethernet port is a USB 2.0-to-FastEthernet adapter. Connect a network cable (sold separately) to the Ethernet port for high-performance network access. The Ethernet-port indicators’ lights work as follows:

• The light at the bottom of the port lights solid when there is a network connection.

• The light at the top of the port lights solid when there is network activity.

899

Installation

Video Ports (VGA or DVI)

Connect a VGA cable (sold separately) to the VGA video-output port on the Docking Station and to an external monitor. If you have a DVI-capable monitor, you will get better performance by connecting a DVI cable to the DVI videooutput port on the Docking Station and to the external monitor.

NOTE: Use this cable instead of the VGA cable and NOT in addition to it.

Either cable can be connected and disconnected at any time without unplugging the Docking Station from the ExpressCard slot on your notebook. The Docking Station supports all analog CRT and LCD monitors.

How do I disconnect the Docking Station?

1. lf the Docking Station is transferring data through one of its connections, wait until the data has finished transferring.

2. If you are watching a DVD or other streaming video, please stop it before disconnecting.

3. If you are connected using the Ethernet port, close your network connection.

4. Disconnect the ExpressCard cable and/or remove the ExpressCard from the notebook computer.

You can disconnect the Docking Station while the computer is running. However, DO NOT reconnect the Docking Station while the notebook is running. In most notebook computers this will function correctly, but in a few it will cause a system error that could require you to reset your computer.

Installation

NOTE: lf the video output of the Docking Station is configured

in Extended Mode (see “Video Modes”, below) when you

disconnect the Docking Station, any open windows on the external monitor move to the primary notebook screen. When

the Docking Station is reconnected to the notebook, the video output is again configured for Extended Mode on the external monitor. However, windows that were previously on the

external monitor will stay on the primary notebook screen.

Video Modes

The Docking Station’s video output works in three modes:

• Primary Mode

• Extended Mode

• Mirror Mode

Primary Mode

Primary Mode displays what would usually be on your notebook on the monitor attached to the Docking Station. This mode allows you to use a larger monitor but turns your notebook’s screen off so that you can type on your computer without the distraction of two of the same displays. Be sure to have a monitor attached to your Docking Station BEFORE entering into Primary Mode, as doing so without the monitor will disable your notebook’s screen and you could lose your display until the Docking Station is unplugged.

To set up the Docking Station to use Primary Mode, follow these steps:

1. Double click on the “B” icon in your computer’s system tray.

101111

Installation

2. Select “Primary Mode”.

3. Your displays may flicker at this time and you may be

asked to restart your computer.

Extended Mode

Extended Mode lets you use more than one display with your notebook computer, which offers several advantages. For example, in Extended Mode, you can:

• Read email on one display and open attachments on the other

• Expand a spreadsheet across both monitors

• Increase your working area for graphics-editing by putting all the pallets and toolbars on the second display

• Keep your desktop on the notebook monitor and watch a

DVD on your external monitor

To set up the Docking Station to operate in Extended Mode, follow these steps:

1. Double click on the “B” icon in your computer’s system tray.

2. Select “Extended Mode”.

3. Your displays may flicker at this time and you may be

asked to restart your computer.

Installation

Mirror Mode

Mirror Mode creates an identical display of your notebook screen on the external monitor. This is useful, for example, if you want to use a larger desktop monitor rather than a

small notebook screen. In Mirror Mode, the Docking Station automatically selects settings (screen resolution, color quality, and refresh rate) for the external monitor that will allow the

best resolution based on your notebook’s settings.

NOTE: lf you do not see some icons on your external

monitor because the monitor display size is different from your notebook’s screen size, scroll over those icons on your

notebook and the monitor display will shift to display the icons.

Switching from Extended Mode to Mirror Mode

If you change the video output to Extended Mode and then want to switch back to Mirror Mode, follow these steps:

1. Double click on the “B” icon in your computer’s system tray. Click ‘Mirror Mode’ button

2. Select “Mirror Mode”.

3. Your displays may flicker at this time and you will be asked

to restart your computer.

Adjusting Video Settings

For any display mode you use, you can adjust the resolution of either the monitor attached to your Docking Station or your notebook display.

Resolution refers to the number of columns and rows of pixels utilized by a display. In general, the higher the

Installation

number of columns and rows, the more clear and crisp your computer screen will appear.

There are two ways to change your display resolution: (1), through the Belkin system-tray application; or (2), through the Windows Control Panel.

To change the resolution using the Belkin system-tray application:

1. Double click on the “B” icon in your computer’s system tray.

2. You can select the resolution from the scroll bar then click “apply”.

To change the resolution using the Windows Control Panel:

1. Position the mouse anywhere on your notebook’s desktop, then right-click and select “Properties”.

2. On the “Display Properties” screen, click the “Settings” tab.

3. To change the screen resolution or color quality, select those options on the screen. For an external monitor, you can select any resolution or color quality supported by that monitor.

4. To change the refresh rate, click “Advanced” and then click “Monitor”.

5. Select a refresh rate from the “Screen refresh rate” pull-down list. Click “OK” to close the “Monitor” tab.

6. Click “OK” again to close the “Display Properties” screen.

Installation

What happens when my notebook goes into standby or hibernate mode?

If the notebook goes into standby or hibernate mode, and the Docking Station is connected to a notebook and an external

monitor, the external monitor display goes blank. Closing the lid of your notebook while using your Docking

Station may cause your computer to enter these modes and disable your external monitor. To avoid this problem, Belkin has created an application that overrides a lid-

activated hibernation mode while your computer is attached to the Docking Station. We highly recommend installing this

application when you run the installation. However, if you did not install this driver at initial installation, you can do so at any time by repeating the driver-install process and selecting the

application at the appropriate point. If your notebook goes into hibernate mode, the external

monitor display keeps the same settings it had before the notebook went into hibernate mode when the notebook returns to an active state. However, if the external monitor is set for Extended Mode, windows that were previously visible on the external monitor will not move back to that secondary monitor. In addition, if the external monitor is in Extended Mode and the notebook requires a login after standby or hibernate mode, the login screen appears on the primary notebook monitor, not the external monitor.

Installation

How do I uninstall the Docking Station drivers?

To uninstall your Docking Station drivers:

1. Click on the “Start” menu, then open the “Control Panel”.

2. Click on “Add or Remove Programs”.

3. Select “C-media USB Sound Driver” and then click on

“Remove” at the bottom of the screen.

4. Select “Belkin High-Speed Docking Station.....” and then

click on “Remove” at the bottom of the screen.

5. Your drivers should then be successfully uninstalled from your computer.

Troubleshooting Guide

If your Docking Station does not operate as expected, check these items to try and correct the problem. If the problem

persists, please call Belkin Technical Support at (0)845 607 77 87.

General

The Docking Station does not appear to be on.

1. Check to be sure that the power adapter included with the

Docking Station is plugged into the Docking Station and into a working electrical outlet. Do not use the adapter that came with your notebook or adapters other than the one supplied with the Docking Station.

2. If the bottom light on the front of the Docking Station is not green, the power adapter is not working properly: be sure that the power adapter is plugged into a working electrical outlet. If the light is still not lit, there may be a problem with the Docking Station. Please call Belkin Technical Support so that we may replace your product.

My notebook will not “connect” to the Docking Station.

1. Unplug the Docking Station from your notebook and restart your computer.

2. Insert the installation CD into your notebook’s CD-ROM or DVD drive.

3. If the CD does not automatically begin, double-click on the CD-ROM drive icon in Windows Explorer.

4. Follow the instructions on the installer to reinstall the CD.

5. If the Docking Station still does not connect, you can test its operation with these steps:

1616

Troubleshooting Guide

a. Make sure that the power adapter is connected to

the Docking Station.

b. Plug a USB device, such as a USB mouse, into one of

the USB ports of the Docking Station. Restart your notebook.

c. If Windows now finds new hardware, refer to “Installing

the Software Drivers” above and follow the steps to reinstall the software drivers. If installation is successful, the USB device plugged into the Docking Station should work properly. If Windows does not find new hardware, there may be a problem with the Docking Station.

Video

The display on my monitor is blank.

1. Make sure that the ExpressCard is firmly in place in your notebook’s ExpressCard slot, that the cable is connected to your notebook, and that the power adapter is connected to the Docking Station and to a working power outlet. Make sure that the video cable is securely connected to the VGA or DVI video-output port and secured with the fixing screws on both sides.

2. Make sure that the notebook connected to the Docking Station is running properly and is not in standby or hibernate mode. When the notebook is in standby and hibernate mode, the monitor display is always blank.

1717

Troubleshooting Guide

If you check both of the above and your monitor still does not display correctly, you may need to reinstall the Docking

Station driver. Follow these steps to make sure that the driver is properly installed:

1. Unplug the Docking Station from your notebook and restart

your computer.

2. Insert the installation CD into your notebook’s CD-ROM or DVD drive.

3. If the CD does not automatically begin, double-click on the CD-ROM or DVD drive icon in Windows.

4. Follow the instructions on the installer to reinstall the drivers.

When I close the lid of my notebook, the external monitor goes blank.

By default, most notebooks go into standby or hibernate mode when the lid is closed. To change this, you need to change the option in Windows.

For Windows XP

1. Click on the “Start” menu, then open the Control Panel.

2. Click on “Performance and Maintenance”, then

“Power Options”.

3. Click the “Advanced” menu button.

4. Select “When I close the lid of my portable computer:” and

change the option from “Stand by” or “Hibernate” to “Do nothing”.

181919

Troubleshooting Guide

For Windows Vista

1. Click on the “Start” menu, then open the Control Panel.

2. Click on “Hardware and Sound”.

3. Click “Change what the power buttons do” under

“Power Options”.

4. Select “When I close the lid” and change the option from “Sleep” or “Hibernate” to “Do nothing”.

When I close the lid of my notebook, the external monitor displays blurred images or other errors.

Some applications, particularly DVD-player software, have difficulties with external monitors when the lid of a notebook is closed. To avoid this problem, we recommend doing one of the following:

1. Open the DVD-player software and play the movie AFTER closing the lid on your notebook.

2. While the DVD is playing, pause the movie before closing the lid. After closing the lid, un-pause the movie.

My external monitor displays a blurred image.

We recommend that you auto-adjust the external monitor occasionally to realign its settings with the video output of the Docking Station. This action should fix most of the issues related to the video quality on the external monitor. Refer to your monitor’s user manual for the auto-adjust procedure.

Troubleshooting Guide

On my notebook’s “Display Properties” screen, I do not see an entry for the “Default Monitor on Belkin

High-Speed Docking Station....”

1. Make sure that the Docking Station is powered on and

connected to the ExpressCard port.

2. Make sure that you have successfully installed the software drivers as described in the “Installing the Software Drivers” section, above.

3. Restart your notebook.

My monitor shows an “Unknown Resolution Mode” or similar message.

An error message might appear if the screen resolution is set to a number that is not supported by either the Docking Station or the external monitor. Select a lower screen resolution until the Windows display appears on the monitor.

The external monitor connected through the Docking Station is flickering.

Flickering is usually associated with CRT monitors and caused by a low refresh rate. Always try and use the maximum refresh rate available for your monitor.

Monitor refresh rates can be adjusted as follows:

1. Position the mouse anywhere on your notebook’s desktop; right-click and select “Properties”.

2. On the “Display Properties” screen, click the “Settings” tab.

3. To change the refresh rate, click “Advanced” and then click “Monitor”.

202121

Troubleshooting Guide

4. Select a refresh rate from the “Screen refresh rate” pulldown list. Be sure to select a refresh rate that is supported for the resolution and color-quality settings, as indicated in the table above. Click “OK” on the “Monitor” tab.

5. Click “OK” to close the “Display Properties” screen.

I cannot play a DVD using the Docking Station.

DVD playback is controlled by your notebook’s system and by the DVD application, not by the Docking Station. Many DVD-software packages are not capable of displaying a video image on a secondary monitor using the Docking Station’s Extended Mode. If you encounter this problem, change the video mode to Mirror or Primary Mode and try again. Belkin is actively working with DVD-player software authors to enable more modes on their software. As of the time of publication of this User Manual, however, the chart below outlines the known video-playback capabilities of many popular DVD-software packages.

Video Mode Mirror

WinDVD® 7.0 X X

PowerDVD 7.0 X X

Media Player Classic (6.4.8.4) X X X

DVD X Player (4.0) X X

Nero ShowTime (3.0.1.3) X X

KMPlayer (2.9.2.1100) X X

Mode

Extended

Mode

Primary

Mode

Troubleshooting Guide

In Mirror Mode, if the external monitor screen goes blank when you try to play a DVD, then your system and the DVD

application do not support DVD playback through the Docking Station.

In Extended Mode, if this message appears on the external monitor screen—“Due to limitations of your notebook’s

display device, this video can only play back on one of your monitors. Please, move the video window completely onto that monitor.”—or, if an error message containing the word

“overlay” appears, we recommend that you move the DVD-playback application to your notebook and restart the application.

Troubleshooting Guide

Ethernet Connection

My Ethernet connection is not working.

1. Be sure that the power adapter is plugged into the Docking Station and into a working electrical outlet, that the correct drivers are installed, and that the network cable is connected to the Docking Station’s Ethernet port.

2. On your notebook, open the Control Panel and select “Network Connections”. Move the cursor over the “Local Area Connection” icons. One icon will display “USE 2.0 Fast Ethernet Adapter”.

3. Double-click on this icon. If the “Connection Status” indicates a network connection, the port is correctly configured and the Ethernet connection should work properly.

4. If the status does not indicate a connection, test the cable by plugging it into the network port on your notebook. If the status still does not indicate a connection, the problem is with the cable or the network and is not related to the Docking Station. If the status indicates a connection but there is still a problem with the operation of your Ethernet device, a problem might exist with the Docking Station. Please call Belkin Technical Support at (0)845 607 77 87.

Troubleshooting Guide

Network Connection

My network connection is not working.

In order to connect to some networks, you may have to know

the NIC-card address for the network card on the notebook. Follow these steps to locate the address:

1. Make sure the Docking Station is connected to your

notebook using the ExpressCard cable.

2. Open the Control Panel on your notebook and select “Network Connections”. The following icons are displayed: Local Area Connection, Wireless Connection (if your notebook has wireless capabilities), and Local Area Connection x (where x is a number, such as 2, 3, or 4). The third icon corresponds to the network connection for the Docking Station.

3. Right-click on that icon and select “Properties”.

4. On the “General” tab, look for the adapter name containing

“USB-to-Fast Ethernet Adapter”. Roll the cursor over the adapter name to display the NIC-card address.

Troubleshooting Guide

Audio

I cannot adjust the volume from my notebook’s keyboard.

It the volume control does not work using the volume-control keys on your notebook, use the mouse to adjust volume using the controls from the notebook’s system tray. We also recommend using Microsoft your browser to recent version of Windows.

update.windows.com to update to the most

Internet Explorer and pointing

I cannot hear anything through my notebook’s speakers.

Some computers automatically turn off their notebook speakers when the Docking Station is plugged in and default to the dock speakers. To enable your notebook speakers again:

1. Close all programs on your notebook.

2. Open the Control Panel and select “Sounds and Audio

Devices” (in Windows XP, select “Sounds, Speech and Audio Devices”).

3. On the “Audio” tab, under “Sound Playback”, select a device other than “C-Media USB Sound Device”.

4. On the “Audio” tab, under “Device Volume”, click “Advanced”.

5. Uncheck the “Mute All” box.

Devices

Devices on the Docking Station’s USB ports do not operate.

You must install the software drivers (as described in the “Installing the Software Drivers” section, above) in order for USB devices to work with the Docking Station. If you plug a device into a USB port on the Docking Station before you

Troubleshooting Guide

install the drivers, your notebook will not recognize the device and the device will not work. lf the software is installed and

devices do not work, follow these steps:

1. Be sure that the power adapter is plugged into the Docking

Station and into a working electrical outlet, and that the ExpressCard is firmly connected to the notebook.

2. Unplug and re-plug the USB cable into the same USB port. If this does not correct the problem, plug the device into a notebook USB port. If the device still does not work, there may be a problem with the device.

3. If the device works, plug the device into each of the Docking Station’s USB ports to verify that it works with each. If some ports do not work, there may be a problem with the Docking Station. Call Belkin Technical Support at (0)845 607 77 87.

Technical Support

Technical support is available to all registered users of Belkin products.

Web Support

You may find the answer to your problem in the Frequently Asked Questions (FAQ) section of the “Support Center” area on the Belkin website: www.belkin.com.

Telephone Support

There is no charge for technical support except long-distance charges where applicable. Please visit www.belkin.com for telephone-support hours.

Registering Your Belkin Product

2626

Information

FCC Statement

DECLARATION OF CONFORMITY WITH FCC RULES FOR

We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the product:

to which this declaration relates: Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment may only be operated indoors. Operation outdoors is in violation of 47 U.S.C. 301 and could subject the operator to serious legal penalties.

CE Declaration of Conformity

We, Belkin International, Inc., declare under our sole responsibility that the F5U273, to which this declaration relates, is in conformity with Generic Emissions Standard EN55022:1998 Class B, EN50081-1, and with Generic Immunity Standard EN50082-1:1992.

ELECTROMAGNETIC COMPATIBILITY

F5U273

2727

Information

Belkin International, Inc., Limited Lifetime Product Warranty

What this warranty covers.

Belkin International, Inc., warrants to the original purchaser of this Belkin

product that the product shall be free of defects in design, assembly, material, or workmanship.

What the period of coverage is.

Belkin International, Inc., warrants the Belkin product for the lifetime of the product.

What will we do to correct problems?

Product Warranty.

Belkin will repair or replace, at its option, any defective product free of charge

(except for shipping charges for the product).

What is not covered by this warranty?

All above warranties are null and void if the Belkin product is not provided to Belkin International, Inc., for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin International, Inc., determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warranty does not protect against acts of God (other than lightning) such as flood, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration.

How to get service.

To get service for your Belkin product you must take the following steps:

1. Contact Belkin International, Inc., at 501 W. Walnut St., Compton CA

90220, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information:

a. The part number of the Belkin product. b. Where you purchased the product. c. When you purchased the product. d. Copy of original receipt.

2. Your Belkin Customer Service Representative will then instruct you on how to

forward your receipt and Belkin product and how to proceed with your claim.

+ 162 hidden pages