Belkin F5L049V1 User Manual

Home Base
User Manual
8 8 20 - 0 0 115 F5 L 0 4 9
TABLE OF CONTENTS
SECTIONS 1 2 3 4 5 6 7 8 9 1510 11 12 13 14Table of Con tent s
1 Introduction ........................................... 1
2 Get ting Sta rted......................................... 3
3 Wireless Set up ......................................... 5
4 Available Devices List ................................... 8
5 Devi ce Proper ties ...................................... 9
6 Local Bac kup ......................................... 12
7 Picture Shar ing........................................ 15
8 Control Center Options................................. 24
Home Base
9 Media Se rver.......................................... 26
10 Upgrading Home Base Fir mware .......................27
11 Troubleshooting ......................................30
13 FAQs ................................................48
14 Technical Su pport .................................... 51
15 Informat ion ..........................................52
i
INTRODUCTION
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Thank you for purchasing the Belkin Home Base. By following these simple setup instructions, your Belkin Home Base will allow you to share your USB printer and hard drives, with any computer or laptop on your home network. The Control Center software offers a convenient central location to configure the Home Base and the USB devices you attach to it.
Home Base Capabilities
• Share and control printers and scanners among all
the net worked computers in your home
• Share ex ternal drives with all the networked computers
in your home
• Back up critical and precious content from all your networked
computers to an external drive for safekeeping
• Schedule automatic backups to regularly archive new content
and changes
• Automatically share pictures on Flickr
• Set up an external drive to act as a DLNA server for
your media content
• Media files served through Home Base’s drive can be
accessed directly from Xbox 360™, PlayStation
other DLNA client devices
®
and Picasa
®
®
3, and
(A) (B)
(C)
(D)
(A) Wireless Securit y – Indicates wireless se curit y is enabled when lit
(B) WPS Connect Button – Automatically establishes secure wireless
connection to router s with similar WPS connect button feature
(C) Wireless Connection – Indicates wireless LAN connection when lit
(D) Power – On/Of f
Home Base
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INTRODUCTION
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Benefits of Home Base
• Share – Easily pass files back and forth across the network. Share
music, photos, video, documents, or any content you want by
placing it on the external drive attached to Home Base.
• PeaceofMind – All your critical content can be backed up to the
drive(s) attached to Home Base. All your family photos and critical
documents will be safe from computer crashes.
• Mobility – Print and scan from anywhere in the home. You are no
longer tethered to the computer, nor do you need to email print
jobs to a computer physically connected to the printer.
• Freedom – Hide your printers, scanners, and external drives
out of sight.
• Flexibility – Any USB peripheral can be shared among all your
networked computers simply by attaching it to Home Base.
Home Base
Package Contents
• Belkin Home Base
• Quick Installation Guide
• Belkin Setup Assistant Sof tware CD
• RJ45 Ethernet Networking Cable
• Power Supply
• User Manual on the Setup Assistant CD
System Requirements
• Windows® 2000, XP, or Vista® 32- or 64-bit
• Mac OS
• Minimum 1GHz processor and 128MB RAM
2
®
X v10.4 or v10.5
GETTING STARTED

SE C TI O NSTab le o f Co nte nts 1 3 4 5 6 7 8 9 151 0 11 12 1 3 14
1
Connect Home Base to your network
2
First, connect Home Base to your router with a network
cable. Next, plug the included power supply into Home
Base and into a power outlet.
2
Run the setup software
Run the setup software to make Home Base a member of your network.
Insert the CD, and the setup software will run*. Choose “Set Up Home
Base”. If you don’t already have it installed, the setup software will also
install Control Center on your machine.
If you’d like to use Home Base wirelessly,
plug it into your router for now. The setup
software will help you make Home Base
operate on your wireless network. You can
also use WPS to wirelessly set up Home Base.
See the help file on the CD for details.
Home Base
3
GETTING STARTED
SE C TI O NSTab le o f Co nte nts 1 3 4 5 6 7 8 9 151 0 11 12 1 3 142
3
Install Control Center on other computers
You will need to install Control Center on each additional
computer that will use Home Base. Insert the CD and the
setup software will run*. Choose “Install Control Center”.
4
Connect USB devices
Once Home Base is a member of your network, you’re
ready to plug in printers, hard drives, and other USB
devices to share among your computers. Simply plug each
device into an open USB port on the back of Home Base.
Note: If you plug a printer into Home Base, each
computer will ask you to install the printer’s driver if it
hasn’t been done already. You’ll only have to do this once.
Home Base
*If the setup software does
not run automatically, browse
the CD and run “Setup”.
You can manage these devices via the Control
Center, the icon of which appears in your system
tray (Windows®) or menu bar (Mac OS® X). It is
also accessible via the Start menu (Windows) or
Applications folder (Mac OS X).
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WIRELESS SETUP
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There are three ways to attach your Home Base to your wireless network:
• WiredSetupofWirelessMode
• WPSPushButtonConfiguration
• WPSPINConfiguration
Wired Setup of Wireless Mode
Note: If Home Base is powered on while plugged into a router, it
will operate as a wired device. To enable Wireless mode, follow instructions below.
The setup sof tware will help you make Home Base operate as a member of your wireless network.
1. Start by connecting your Home Base to your router. (You’ll unplug it later.)
2. Connect the AC adapter.
3. Run the setup sof tware and follow the software’s instructions
to set up the Home Base.
4. When offered wireless setup, select a wireless network.
5. The setup software will tell Home Base what network you chose.
Follow the software’s instructions to unplug your Home Base from the router and turn it off and on.
6. Your Home Base will then operate as a member of your wireless net work.
Home Base
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WIRELESS SETUP
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WPS Push Button Configuration
If your router supports WPS, the WPS Push Button Configuration (PBC) is the quickest way to get Home Base onto your wireless network.
1. Make sure Home Base is NOT plugged into your router.
2. Connect the AC adapter.
3. Push the WPS button on your router. (Refer to your router’s
instruction manual.)
4. Push and hold the WPS button on Home Base. Release the WPS button when the blue security LED on the Home Base and the LED start blinking. Once the LED starts blinking in longer intervals for approximately three seconds, release the button.
5. Home Base and your router will negotiate a connection.
Home Base
Status of WPS Wireless Security:
Off Wireless security is of f
Blinking Blue WPS handshaking in process
Solid Blue Wireless security is on
If a connection is established, Home Base’s security LED will come on in solid blue.
If a connection is not established after more than two minutes, the security LED will flash quickly and continuously for 10 seconds, then stop, and you’ll need to try again.
If Home Base couldn’t determine to which router to connect, the security LED will flash in bursts of five for 10 seconds, then stop, and you’ll need to tr y again.
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WIRELESS SETUP
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WPS PIN Configuration
If your router does not suppor t the WPS Push Button Configuration, the alternative is to apply the WPS security using the PIN Configuration. Locate the 8-digit PIN code on the bottom of Home Base and enter this pin into your router to manually initiate a WPS connection.
1. Read the PIN code from the bottom of Home Base.
2. Make sure Home Base is NOT plugged into your router.
3. Connect the AC adapter.
4. Push and hold the WPS button on Home Base. Release the WPS
button when the security LED on Home Base starts blinking shor t blinks after about 10 seconds.
5. Enter the PIN code into your router’s interface. (Refer to your router’s instruc tion manual.)
6. Home Base and your router will negotiate a connection.
Home Base
If a connection is established, Home Base’s security LED will come on in solid blue.
If a connection is not established after more than two minutes, the security LED will flash quickly and continuously for 10 seconds, then stop, and you’ll need to try again.
For more information on wireless setup, see the “Troubleshooting” and “FAQs” sections in this manual.
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AVAILABLE DEVICES LIST
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The “Available Devices” tab displays a list of USB devices connected to Home Base and allows you to select devices and specify connection settings for them. For more information, see the “Device Properties” section below.
The “Available Devices” tab displays a list of USB devices connected to Home Base and allows you to select devices and specify connection settings for them. For more information, see the “Device Properties” section on the next page.
To connect to a USB device, select it and click “Connect”. Alternatively,
you can double-click on a device to connect to it. If you double-click on a disk drive, you can access the contents of the disk drive.
By default, disks attached to Home Base are shared with all computers on the network. A disk can be unmounted safely by selecting it and clicking “Disconnect”. A disk that is not mounted can be mounted again by unplugging and plugging its USB cable back into Home Base.
If some one is using a device you’d like to use, select the device and click “Request Use”. A me ssage will appear on the user’s computer notifying him or her that you wish to use this device. They can elect to make the device available to you, or not.
Home Base
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DEVICE PROPERTIES
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To access the properties sheet for an individual device, select the device in Control Center and click “Properties”. The properties sheet allows you to specify general settings such as the name that the device will appear as in the Control Center, whether the device should automatically connect with a computer via the Home Base as soon as the computer starts, and more.
General Properties
The “General” tab of the “Device Proper ties” screen enables you to change the name the device appear s as in the Control Center and displays various reference information about the device.
In the “Display Name” field, enter the name of the device as you want it to appear in the Control Center. The default name is gathered by the Control Center from the device itself. This default name will always appear as the USB device name, even if you change the “Display Name”.
“Device speed” is shown as repor ted by the particular device. Actual performance is also affected by other factors such as your network configuration.
1. Hi-Speed: USB products that carry the “Hi-Speed USB” logo and support a speed of 480Mbps.
2. Full Speed: USB products that carry the basic “Certified USB” logo and support a speed of up to 12Mbps.
3. Low Speed: Supports up to 1.5Mbps.
The “General” tab also contains reference information about the device.
Home Base
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DEVICE PROPERTIES
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Device Connection Properties
Home Base
The “Connection” tab of the “Device Properties” screen enables you to specify if the device should connect automatically to this computer when the computer is star ted, and if any software should start automatically when the device connects. The information in this topic applies to all devices except printers and disks that are share d via NAS mode. To learn about connection properties for printers, see the “Printer Connection Properties” section.
Check the “Automatically connect this device when the Home Base Control Center star ts” check box if you want to this computer to automatically connect to this device each time Control Center starts. If you mark this check box along with the box that specifies if the Control Center should star t, the device will automatically connect each time you start the computer.
Connections to devices may occasionally be lost due to network failure s or other factors. If you want the Control Center to automatically reconnect with the device should this occur, check “Attempt to reconnect the device if the connection is lost”. The Control Center will try to reconnect with the device until the connection is reestablished or the computer is shut down.
Use the “Launch Program” field to specif y set tings for any software associated with this device. For example, a webcam probably has software that captures video. By checking “Launch a program when this device connects”, you can specify that the software starts automatically when the webcam is available. You can also check “Disconnect device when the program is closed” if you want to free up the device for use by other computers when you close the soft ware.
In the “Program” field, browse to find the software you want to associate with the device. You can also enter the path to the program directly into the field. Once your settings are saved, only the name of the program appears in the “Program” field.
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DEVICE PROPERTIES
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Printer Connection Properties
When a printer is selected, the “Connection” tab of the “Device Proper ties” screen offers additional functionality spe cific to printers. In par ticular, you can select one of three options for automatically connecting the device.
Home Base
If the printer is being shared among multiple computer s, we recommend selecting “This is a shared printer, automatically conne ct and disconnect only when printing”. With this option, the printer is automatically connected when a print job is sent to it, then is disconnected as soon as the job completes so the printer is then available for other computers.
Check “Automatically connect this device when the Home Base Control Center starts” if you want this computer to automatically connect to this printer each time the computer star ts, preventing other users from connecting to the printer automatically.
You can force users to manually conne ct to the printer with the “Never automatically connect, I will always connect manually” option.
The “Printer” field is enabled if you select one of the automatic connection options. From the drop- down list, select the printer driver associated with this printer.
Connections to devices may occasionally be lost due to network failure s or other factors. If you want the Control Center to automatically reconnect with the device should this occur, check “Attempt to reconnect the device if a connection is lost”. The Control Center will try to reconnect with the device until the connection is re established or the computer is shut down.
Use the “Program” field to specify settings for any software associated with this printer. You can also check “Disconnect this device when the program is closed” if you want to free up the device for use by other computers when you close the software.
In the “Program” field, browse to find the software you want to associate with the printe r. You can also enter the path to the software directly into the field. Once your settings are saved, only the name of the program appears in the “Program” field.
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LOCAL BACKUP
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The Belkin Home Base Control Center Local Backup tab enables you to easily back up the files from your computer to USB drives connected to Home Base.
To set up a backup from your computer, select the volume to which you want to back up and click “Choose Disk”.
The backup job screen will appear. The name of the disk, and its free space, will be shown, as well as the date and time of the nex t backup.
If you want to change the disk volume used for backup, click “Change Disk”.
Your backup will be gin when indicated by “Next Backup”, or you can start backing up immediately by clicking “Backup Now”. The status of your backup will be shown via a progress bar. The first backup can take a while as it copies all of the files on your computer. Once the initial backup is complete, the Control Center will monitor your computer and only back up new and changed files.
Home Base
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LOCAL BACKUP
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Click “Options” to exclude files from the backup. This can help your backup happen faster. You can choose to exclude “Log files and caches”, “Operating system files”, and “Applications”, and elect to exclude one or more “Specific folders”. To exclude specific folders, click “Set Folders” and choose which ones you don’t need to back up.
Home Base
To restore files back to your computer, you can right-click on a file or folder you wish to restore and choose “History” to bring up the history browser, which will list all versions of the file/folder existing in the backup. Select an item from the list and click the “Restore” button, which will allow you to choose a restore destination. You may also drag an item from the histor y browser to a location of your choice. You can also browse to the “Local Backup” folder on the backup disk to find a version of the file.
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LOCAL BACKUP
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If you want to perform a full restore of your computer, launch the “Restore Utility” found in the “Local Backup” folder of the drive that received the backup.
Home Base
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PICTURE SHARING
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The “Picture Sharing” tab enables you to automatically upload pictures from USB disks connected to the Home Base to picture-sharing sites like Flickr and Picasa.
If you want to change the time that Home Base performs the picture uploads to the online services, click “Options”.
To enable this feature, click “Add a share” and select a folder from the disk(s) connected to the Home Base. Home Base will monitor this folder for pic tures.
Home Base
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PICTURE SHARING
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Now select the photo-sharing site you want to use and follow the prompts. If you don’t have a Flickr or Picasa account, you will nee d to sign up for one, which you can do for free.
Home Base
The “Picture Sharing” configuration wizard will ask you for your online photo-sharing account information; you will need to authorize your Home Base product so it can access your account and automatically upload your pictures. The wizard will also ask you how often you want to check for pictures to upload them.
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PICTURE SHARING
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Flickr Account Selection
A Flickr account is selected here. Next to “User Name”, the user names stored in Home Base are displayed in a combo box.
Home Base
If a new user name is entered, Flickr tool authorization is necessary. In this case, clicking “Next” will bring up the following message.
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PICTURE SHARING
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If “OK” is clicked, the default web browser will launch and the Flickr authorization page will be displayed. Control Center will display a message telling the user to dismiss it when authorization is complete.
After authorization is complete, the user clicks the message box’s “OK” button. The new user account information is stored to Home Base and the wizard continues.
Home Base
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PICTURE SHARING
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Flickr Optional Settings
Optional settings are configured here.
Item Description
Tag s
Anyone (Public) All users can view the pic tures.
Only You (Private)
Home Base
And Your Friends
And Your Family
Sets tag information. Up to 64 tags can be entered, with each tag separated by a space.
Friends can also view the pictures.
Family members can also view the pictures.
Begin Upload
After adding a picture job, the user will choose whethe r to perform the upload immediately, or wait until the configured time. When “Finish” is clicked, the upload will be performed according to the user’s selection. If an upload time was not already configured for Home Base, it can be configured before clicking “Finish” (see bottom right image). If a time is configured for one folder, it will be used for all other folders as well.
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PICTURE SHARING
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Picasa Account Selection
A Picasa account is selected here. Next to “User Name”, the user names stored in Home Base are displayed in a combo box. If a new user name is entered, Home Base will automatically store the account information.
Home Base
If “Sign up for Web Albums” is clicked, the sign-up page for Picasa Web Albums will open in a web browser. The user can create a Google Account there if he or she does not already have one.
A login error will be displayed if user authentication failed. If the user forgot his or her password, he or she can click the “Forget your Password?” link to open the Google Account password confirmation page in a web browser.
If user authentication fails several times, the user may have to enter a CAPTCHA (see bottom right image).
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PICTURE SHARING
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Album Configuration
The album to upload pictures is selected here. An existing album can be selected, or a new album can be create d. If there are no albums for the Picasa account, a new album must be created, and “Select album” cannot be chosen.
Item Description
Select Album
Create new Album Title of the new album.
Home Base
Album Title
Public
Private
Choose album to upload pictures to.
Allow all users to view the pictures in this album.
Allow only use rs with authority to view the pictures.
Begin Upload
After adding a picture folder, the user will choose whether to perform the upload immediately, or wait until the configured time. When “Finish” is clicked, the upload will be performed according to the user’s selection. If an upload time was not already configured for Home Base, it can be configured before clicking “Finish” (see bottom right image). If a time is configured for one folder, it will be used for all other folders as well.
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PICTURE SHARING
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Error Notification
If an error occurs while Picture Sharing is in progress, the user will be notifie d via an icon (or balloon help) in the task tray on Windows, or an icon on the system status bar on Mac OS X.
When the icon is clicked, the Picture Sharing screen in Control Center will open.
Home Base
In the folder list, an error status message will be displayed for items where an error occurred. When the message is clicked, the Error Information Dialog will pop up.
The Error Information Dialog displays detailed information about the error. Also, the user can configure whether he or she wants newer pictures uploaded first, or older pictures uploaded first.
If “View Error Log” is clicked, a log of errors for the selected folder will be displayed.
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PICTURE SHARING
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Once you have configured Home Base to upload pictures to a photo-sharing site, a list of folders and their associated sites will be shown on the “Picture Sharing” tab. Each list item will show its status and the time of last upload. If you want to share additional folders, click “Add a share”.
Home Base
If you want to change the time that Home Base performs the picture uploads to the online services, click “Options”.
To disable a share, uncheck its check box. To delete a sharing job permanently, click “Remove”.
To access your pictures, log in to your account at www.flickr.com or www.picasa.com to view your pictures online.
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CONTROL CENTER OPTIONS
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You can specify general settings such as whether you want the Control Center software to start when you start your computer, how you want to update Control Center software, and more.
To access “Control Center Settings” properties, click “Tools > General” or “Tools > Connected Home Bases” in Control Center.
General Settings
On the “General” tab, you can specify when you want Control Center to star t and the types of notifications you want to se e.
If you check “Start Home Base Control Center when Windows Starts”, any devices to which you choose to automatically connect will be ready for use when you start your computer. For more information, see the “Device Properties” section.
The “Show the Home Base Control Center” check box makes Control Center appear each time you star t the computer.
Under “Notification” you can specify which notifications you want to see. Mark check boxes to:
1. Notify me when the device connection is lost – to inform you when the connection to a USB device is lost. This is enabled by default.
2. Remind me that devices should not be in use whenever I disconnect a device – to remind you that you should ensure
a device is not in use before disconnecting. For example, disconnecting a storage device while files are open could result in data loss. This is disabled by default.
You may also specify how often you want the device list to be refreshed. This rate determines how often Control Center updates the status of attached devices.
Home Base
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CONTROL CENTER OPTIONS
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Connected Home Bases
On the “Connected Home Bases” tab you can view all Home Bases available on your network and set proper ties for them.
All connected Home Bases are listed in the box. Select one and click “Properties” to view its settings. This will open the web browser configuration of Home Base. It consists of status, configuration, maintenance, and help pages.
Home Base
Network administrators who are administering a network containing subnet works can click “Refresh options” to specify broadcast IP addres ses to be used when the Control Center searches the network for Home Base.
For more information on Home Base web browser interface, you can click on “Help” on any of the web page s.
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MEDIA SERVER
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Overview
Home Base can distribute pictures, movies, and music (called media files) to UPnP media players by using UPnP.
Function Features
This Media Server distributes media files in USB storage to media players. It makes vir tual directories, “Image,” “Music,” and “Movie.” These virtual directories consist of sub-directories and each kind of media file.
Supported Media Formats
This Media Server supports the following file types:
Media Type Format(FileExte nsio n)
Image JPEG (.jpg) PNG (.png)
Movie MPEG-1 (.mpg) M PEG-2 (.mpg .mpeg) MPEG-4 (.m4v .m4p . mp4)
Music AC3 (.ac3) LPC M (.wav) MP3 (.mp 3) MPEG-4 (.m4a) WMA (.wma)
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In addition, the following files may be showed on file lists that the media player displays:
Table 1 File Formats
Media Type FileExtension
Image .bmp .ic o .gih .jp e .pnm .pp m .qti .qtf .qtif .tif .tiff
Movie asf .avc .avi .dv .d ivx .wmv .m jpg .mjpe g .mpe .mp2p .vob .mp 2t .m1v .m2v
.mpg2 .m peg2 .mp 4ps .ts .ogm .mk v .rmvb .m ov .hdmov .qt .bin .iso .asx
Music 3gp .aac .aif .aif f .at3p .au .s nd .dts .rmi .mi d .mp1 .mp2 .o gg .pcm
.lpcm .l16 .wma .mka .ra .rm .ram .flac .p ls .m3u
Supported Media Players
• Sony® PlayStation®
• Microsof t®Xbox360™
About
The “About” tab shows which version of Control Center you are running and software support contact information. Should you nee d to send an email suppor t request, please include the software version number in your description.
Home Base
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UPGRADING HOME BASE FIRMWARE
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Firmware Update Instructions
From the Home Base Control Center software, click on “Tools”, then “Connected Home Bases”.
13
Choose your Home Base from the list (check the MAC address on the label of the bottom of Home Base with the MAC address in the list) and select “Properties”.
Home Base
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UPGRADING HOME BASE FIRMWARE
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Your web browser should open to the Home Base configuration page. Click on “Upgrade Firmware”.
Home Base
Type in your Home Base password (there is no password by default), and click “Login”.
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UPGRADING HOME BASE FIRMWARE
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Browse to the firmware file you downloaded from the Belkin website and click “Open”.
Home Base
Click “Upload”.
Click “OK” when the verification screen comes up.
Your firmware upgrade will take a few minutes to complete af ter confirmation. The firmware should now be upgrade d.
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TROUBLESHOOTING
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General Troubleshooting
If you are having issues, be sure to try these general tips first:
Make sure the Home Base Control Center Sof tware is the latest version, and the Home Base Firmware is the latest version. Software and Firmware updates are available on Belkin’s website at http://www.belkin.com.
Control Center can’t find a H ome Base
1. Is the product turned on? The AC adapter may be unplugged. Check that the Power LED is lit.
2. Is the Link LED lit? If the Link LED is not turned on, it may not be connected properly. Try rerunning the Home Base Setup Wizard and configuring the wireless settings again (or try another network cable if you are using a wired connection).
3. Make sure your computer’s wireless adapter and/or access point is configured properly and note the configuration settings, paying special attention to the wireless mode, SSID or network name, and WEP/WPA/ WPA2 security, so you can configure your Home Base product to the same wireless set tings.
4. Make sure you have a good wireless signal from the wireless access point or router to your computer and to Home Base, that Home Base is within range, and that it is away from metal objects and devices that generate radio interference (like Bluetooth devices, cordless phones, and microwave ovens).
Home Base
®
5. Is the net work cable connected properly? The network (LAN) cable may be unplugged or have bad contacts. Verify the cable connections.
6. Is your computer on the network? If your computer is networked, try to see if you can connect to other network computers or if you can browse the Internet. Verify that the network is working properly.
Disks not appearing in Windows Explorer or Mac OS X Finder, other devices not appearing in Contr ol Center
1. Is the USB cable connected properly? The USB cable may be unplugged or have bad contacts. Verify the cable connections.
2. Is the USB disk-drive format supported? Home Base supports FAT16-, FAT32-, and NTFS-formatted disk drives only. If you have a disk you want to connect that has a different file format, you can still connect to it in Network USB Mode, or you can reformat the disk to FAT32 or NTFS and use it in Network Storage Mode.
Note: Refer to the FAQ page of this manual for more information.
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Unable to select a disk for backup
1. The backup function of Home Base suppor ts FAT16-, FAT32-, and NTFS-formatte d disk drives only.
Unreliable operation
1. Did you install any software just before your trouble occurred? The software may be causing a problem. Remove the software you installed and reinstall it.
2. Does the same problem occur after rebooting your PC? Rebooting the PC may solve the problem.
Resetting Home Base to Factory Defaults
You can often resolve issues by reset ting Home Base to fac tory- default settings and running the setup software again. To reset Home Base to factor y defaults, unplug the power, and push and hold the reset button down (you will need to use a paper clip or something small to hold it down) on the bot tom side of Home Base. Plug the power back into Home Base while you are still holding down the reset button. When all of the LEDs light up on Home Base (after about 4– 5 seconds), let go of the button. Home Base is reset to factory defaults.
11
Device Troubleshooting
If a device is visible in Control Center, but you cannot connect to it, your firewall may be blocking the connection. During installation, Control Center configures the Windows firewall to enable Home Base to operate properly. But if you are running a third-party firewall, you may need to specify settings to open a por t and enable operation of the Home Base and Control Center. For information on how to do this with several types of popular firewalls, see the “Firewalls” section.
Printer Troubleshooting
When sharing a printer, the correct driver must be selected in the Device Proper ties’ “Connections” tab. For more information, see the “Printer Connection Properties” section.
VPN Troubleshooting
Home Base may not work with VPN (Virtual Private Network) as VPN filters the connection between the computer and othe r network devices. If you have VPN enabled and Home Base does not work, please turn off the VPN connection.
Home Base
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FIREWALLS
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This topic shows you how to create an exception for Control Center in several popular firewall programs. Because firewalls are designed to block unwanted intrusions into your network, you must specify settings that tell the firewall that Control Center should be allowed to communicate with the Home Base on your network.
The instructions are for the versions of the firewall programs that appear below. If you have a different version of a given firewall, the locations of some options may differ from those provided here.
• WindowsLive™OneCare™
®
• McAfee
• Norton™InternetSecurity2007
• TrendMicro
• ZoneAlarm
Security Center 2007
®
PC-cillin Internet Security 20 07
®
Home Base
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Windows Live OneCare
1. Right-click on the Windows Live OneCare icon in the task bar.
2. Click “Change OneCare settings”.
Home Base
3. Select “Firewall” and click “Advanced set tings”.
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4. Select “Programs” and click “Add”. 5. Select “connect.exe” from the folder where Control Center is
Home Base
installed. The default path is: C:\Program Files\BELKIN\Home Base Control Center\Connect.exe.
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6. Check that the software is set to “Allow”. Click “Apply”. 7. Now go to “Ports and protocols” and click “Add”.
Home Base
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8. Add a new exception, one for outgoing data.
Name Home Base (Out) TCP or UDP TCP Port Range 19540 to 19540 For Connections Outbound [remote por ts] Scope Internet
Home Base
9. Add another new exception, one for incoming data.
Name Home Base (In) TCP or UDP UDP Port Range 19540 to 19540 For Connections Inbound [local por ts] Scope Internet
10. Check the new exceptions you just created. Make sure that both exceptions are enabled.
11. Finish the configuration. You must reboot your computer for the change s to take effect.
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McAfee Security Center 2007
1. Click “Start > All Programs > McAfee”. Sele ct “McAfee
Security Center”.
2. Select “Internet & Net work” (A) and then click on the option to “Configure” (B).
Home Base
3. Expand the “Firewall Protection is enabled” list by clicking on the
arrows (A). Then click “Advanced” (B).
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4. Ensure that “Program Permissions” on the lef t is highlighted (A). Click “Add Allowed Program” (B).
Home Base
5. Browse to the folder where Control Center is installed.
The default path is C:\Program Files\BELKIN\Home Base Control Center\Connect.exe. Select the program (highlighted below) and click “Open”.
6. Click “OK”. You may need to reboot your computer for the new settings to take effect.
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Norton Internet Security 2007
1. Go to “Start > All Programs > Norton Internet Security”. Select
“Norton Internet Se curit y”. Expand “Set tings” (A), scroll down to “Internet Security and Firewall Options” (B) and click it.
Home Base
2. Select “Program Control”.
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3. Click “Add”.
Home Base
4. Browse to the folder where Control Center is installed.
The default path is C:\Program Files\BELKIN\Home Base Control Center\Connect.exe. Select the program (highlighted below) and click “Open”.
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5. Program control will then ask you for the appropriate action for this program. Choose “Allow” and click “OK”.
Home Base
6. Click “Apply”. This confirms and applies the exception for Control
Center. Click “OK” to exit. You may need to reboot your computer for the changes to take effect.
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Trend Micro PC-cillin Internet Security 2007
1. Go to “Start > All Programs > Trend Micro PC-cillin Internet
Security 2007”. Select “Trend Micro PC- cillin Internet Security 2007”.
2. Click “Personal Network & Firewall Controls” on the left.
Home Base
3. Click “Settings”.
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4. Ensure that the option “Direct Internet connection” is highlighted (A), and then click “Add” (B).
Home Base
5. On the nex t scre en ensure that the security level is set to “Low” (A).
Click the “Program Control” tab (B).
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6. Click “Add”.
Home Base
7. Browse to the folder where Control Center is installed.
The default path is C:\Program Files\BELKIN\Home Base Control Center\Connect.exe.
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Select the program “Conne ct” and click “Open”.
Home Base
8. Ensure that the program setting is set on “Simple Mode”
and that the “Allow” option is selected. Click “OK”, and then “OK” once more.
You may need to reboot your computer for the changes to take effect.
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FIREWALLS
ZoneAlarm
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1. In Control Center, click “Configure General Hub Settings” under “Tasks” in Control Center. The “Home Base Settings Properties” tabs appear. Select the “Connected Home Bases” tab.
2. Write down the IP address of your Home Base.
3. Right-clickontheZoneAlarmiconinthetaskbarandopenthe
ZoneAlarmControlCenter.
Home Base
4. Select“Firewall”.Select“Zones”andclick“Add”.
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5. Select “IP Address”.
6. Enter the IP address that you wrote down earlier. Click “OK”.
7. Verify your settings.
Home Base
8. Make sure that the IP address of Home Base is listed in the
“Trusted” zone and click “Firewall”. The connection in Control Center should now be enabled.
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FAQS
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Control Center and USB devices (“Available Devices” tab)
Q: I can see a USB device in Control Center, but I can’t connect to
it. What should I do?
A: Check your firewall settings. During installation, the Control
Center configures the Windows firewall to enable connection, but third-party firewalls may require additional set tings. For more information about how to configure several specific firewalls, see the “Firewalls” section.
Q: Does this product work with any-speed USB device?
A: Yes. The Home Base supports Hi-, full-, and low-speed devices.
Information about the type of speed supported by a device is gathered by Control Center from the device and displayed in the Device Proper ties’ “General” tab.
Q: Why does the Windows AutoPlay screen appear every time I
connect to a device?
A: By default, Windows automatically plays many types of USB
devices. You can turn of f this feature in Windows XP by clicking “Star t” and “Run”. In the “Run” field, type in “gpedit.msc” (without the quotes). On the “Group Policy” screen, select “Computer Configuration > Administrative Templates”. Click “System”. Double­click “Turn off Autoplay”. On the “Setting” tab, select “Disabled” and click “OK”.
Home Base
Q: Why would I want to automatically start a specific piece of
software when I connect to a device?
A: Many USB items use specific sof tware to carry out their functions.
For example, a webcam will need sof tware to capture video. The Belkin Control Center enables you to specify that the software automatically start when a device is connected to the Home Base. For more information, see Device Properties’ “Connection” tab.
Q: Do I have to shut down Control Center completely before
installing an update? Do I need to reboot my computer after installing?
A: No, you can install updates while Control Center is running and
devices are connected. You do not need to reboot your computer after installing an update.
USB disk drives and other storage devices
Q: What is a NAS (Network Attached Storage)?
A: A NAS device is a server specifically designed for handling files.
Network Attached Storage is accessible directly on the local area network (LAN) from multiple users.
Q: What file systems can be used with Home Base in NAS mode?
A: Home Base will automatically mount FAT12, FAT16, FAT32, and
NTFS volumes in NAS mode. Disks using other file systems will be available to one user at a time in Network USB mode.
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Q: How do I access USB disk drives connected to Home Base?
A: In Windows, Control Center automatically maps a new drive letter
for your computer for each suppor ted USB disk drive connected to Home Base. You can access the drive by going to “Computer” (or “My Computer” if you are using Windows XP or 2000).
You can go to Windows Internet Explorer and type
“\\BK-HBxx xx xx” (where “xxx xxx” is the last six digits of Home Base’s MAC address, printed on the bot tom of Home Base) into the address bar. Alternatively, you can browse the Windows network and look for “\\BK-HBxxxxxx” in the list of available network devices.
®
For Macintosh
discs connected to Home Base to the desk top. Alternatively, click
computers, Control Center automatically mounts
“Go > Connect to ser ver” to connect to the disk.
Q: How are drive letters mapped on Windows?
A: When Control Center is running, disk volumes will be mapped to
drivelettersstar tingwithZtoavoidcollisionwithcommonlyused
drive letters.
Home Base
Q: What is the difference between Network USB mode and
NAS mode?
A: In Network USB mode, it is as if the USB device is connected
directly to your computer by a USB cable. If one pe rson is using a device, no one else will be able to connect to it. Many different kinds of devices can be used. In NAS mode, a USB device can be accessed from multiple computers at the same time; this only works with USB storage device s and file sharing.
Q: Are there any limitations to how much data can be shared?
A: No, the amount of data that can be shared depends on the size
of the connected disk.
Q: Can files be shared between Windows and Mac OS?
A: Yes, files can be shared between Windows and Mac
OS X computers.
Q: Can filter s be applied to prevent certain people from
accessing files?
A: Files are made public to all computers on the network.
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Q: Can a password be set for a file?
A: Passwords cannot be set. If security is necessary, use
file-compression soft ware to create a password-protected archive.
Q: Can files be encrypted when used with the Home Base
NAS feature?
A: No, files are all saved as they are. This applies to disks formatted
as NTFS, too.
Q: Can compresse d disk drives be used?
A: No, compressed drives cannot be shared via Home Base’s
NAS feature.
Q: What protocol is used for sharing?
A: The Windows file-sharing protocol is used. It is commonly referred
to as SMB or CIFS.
Home Base
Q: What is the password to log in to the F TP server?
A: The user ID is root, and the password is the password you
configured on the web page, if any. By default, there is no password. In this case, log in by pressing the “Enter” key without entering a password.
Q: Is it safe to unplug a connected USB device at any time?
A: The device you are unplugging may be in use by another PC
or accessed by picture sharing, etc. Data may be destroyed if unplugged suddenly. Always follow the “Safe Removal” procedure to remove devices.
Q: Can I log in to a network domain environment using the
NAS mode?
A: A domain environment cannot be logged in to.
Q: When multiple USB disk drives are connected, can they be set
up to use RAID?
A: A RAID cannot be established using multiple disks attached to
Home Base, but Home Base can access a USB RAID device as a single disk.
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TECHNICAL SUPPORT
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You can find technical support information at http://www.belkin.com/networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call:
Belkin Tech S upport
US: 877-736-5771 800-223-5546 ext.2263 310-898-1100 ext.2263 UK: 0845 607 77 87 Australia: 1800 235 546
NewZealand:0800235546
Singapore: 65 64857620 Europe: www.belkin.com/suppor t
Belkin International, Inc.
501 West Walnut Street Los Angeles, CA 90220, USA 310 -8 98 -1100 310-898-1111 fax
Home Base
Belkin Ltd.
Express Business Park, Shipton Way Rushden, NN10 6GL, United Kingdom +44 (0) 1933 35 20 00 +44 (0) 1933 31 200 0 fax
Belkin B.V.
Boeing Avenue 333 1119 PH Schiphol-Rijk, The Netherlands +31 (0) 20 654 730 0 +31 (0) 20 654 7349 fax
Belkin Ltd.
4 Pioneer Avenue Tuggerah Busines s Park Tuggerah, NSW 2259, Australia +61 (0) 2 4350 4600 +61 (0) 2 4350 4700 fax
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INFORMATION
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FCC Statement DECLAR ATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY
We, Belk in Internatio nal, In c., of 501 West Waln ut Stre et, Co mpton, C A 90220, decla re unde r our s ole re sponsibilit y that t he devi ce,
F5L049
compli es wit h Part 15 of the FCC Rule s. Ope ration is sub ject to the fol lowing two conditions: (1) th is devi ce may n ot cau se har mful in terfe rence, and (2) this device must a ccept any inte rfere nce re ceived, inclu ding in terfe rence that may caus e undes ired op erati on.
Caution:ExposuretoRadioFrequencyRadiation.
The dev ice sh all be used in such a manne r that the potential for hum an con tact norma l oper ation i s minim ized.
This e quipme nt com plies w ith FCC radiat ion exp osure l imits s et for th for an uncontrolled enviro nment. This e quipment sho uld be instal led an d oper ated wi th a minimu m dista nce of 20cm between the ra diator and you r body.
Home Base
Federal Communications Commission Notice
This e quipme nt has been tested a nd found to co mply wi th the limits for a Cl ass B digit al devi ce, pursuant to Par t 15 of the FCC Rul es. Th ese li mits are desi gned to provi de rea sonable prote ction agains t harm ful interference i n a res identi al installation.
This e quipme nt gen erates , uses , and c an rad iate radio fre quency energ y, and if not ins talle d and u sed in accordance with the instr uction s, may cause h armfu l inter ferenc e to ra dio com munica tions. However, there is no guar antee that inter ferenc e will not occ ur in a particular insta llation . If thi s equip ment d oes ca use harmf ul interfere nce to radio o r televi sion recepti on, whi ch can be dete rmine d by turnin g the e quipme nt off and on , the user is encour aged to try and correct the inter ferenc e by one or more of th e follow ing mea sures:
• Reorientorrel ocatet herec eiving antenn a.
• I ncrea sethedistan cebet weentheequi pment andthe recei ver.
• C onnec tthee quipme nttoanoutle tonac ircuit diffe rentfromtha ttowhichthe
rec eiver i s connected.
• Consultt hedea leror anexpe rienc edrad io/T Vtec hnicia nforhelp.
For IEEE 802.11b/g/n pro ducts in the USA mar ket, only chan nels 1 throug h 11 can be ope rated. Selec tion of other channe ls is not possible.
This d evice a nd its antenna(s) must not be co-located or ope rating in conjunction with any other antenn a or tr ansmit ter.
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Modifications
The FCC requires the user to be not ified that any chang es or modifi cation s to this device that are not ex press ly app roved by Belkin Intern ationa l, Inc., may void the user’s a uthori ty to o perate the eq uipmen t.
Industry Canada Statement
This d evice c omplie s with RSS-210 of the Industry Canada Rules . Oper ation i s subjec t to the following two conditions:
This d evice m ay not c ause harmful inter feren ce, and (2) this device must a ccept any inter ferenc e rece ived, i ncludi ng inte rfere nce th at may c ause u ndesir ed ope ration.
IMPORTANTNOTE:RadiationExposureStatement
This e quipme nt com plies w ith IC radiati on exposure limits s et for th for an uncontrolled enviro nment. This e quipment sho uld be instal led an d oper ated wi th a minim um distance of 20cm between the r adiator and yo ur bod y. This de vice ha s been d esign ed to op erate with an antenn a having a maximum g ain of 2 dB. An antenn a with a highe r gain is stri ctly p rohibi ted per regul ations of Indu stry Canada . The re quired antenn a impe dance is 50 O hms.
This Class B digita l appa ratus c omplies with Canadi an ICES -003.
Cet ap pareil numér ique de la cla sse B c onfor me á la norme NMB-0 03 du Canada .
For pro duct av ailabl e in the USA /Canada market, only c hannel 1~11 can be opera ted. Se lectio n of oth er cha nnels is not p ossib le.
This d evice a nd its antenna(s) must not be co-located or ope rating in conjunction with any other antenn a or tr ansmit ter.
To reduce potenti al radio inter fere nce to o ther users, the antenna t ype an d its g ain should be so chosen that th e equi valent isotro picall y radia ted powe r (EIRP) is not more than tha t perm itted for suc cessful com munica tion.
Home Base
Europe – EU Declaration of Conformity
This d evice c omplie s with the essentia l requi rements of th e R&TTE Direc tive 1999/5/ EC.The following test meth ods have been applie d in or der to p rove pre sumpti on of confor mity with the esse ntial r equire ments of the R &TTE Di rective 1999/5/EC:
EN609 50-1: 2006: S afety of Infor mation Technolo gy Equipment
EN5038 5: 2002- 08: Product standar d to demonstr ate the compli ance of radio base statio ns and fixed termina l stations fo r wirel ess te lecommunica tion sys tems with the basic res trictions or the referenc e levels relate d to hum an exposure to radio frequency el ectro magnet ic fields (110MHz–40 GHz) - General publ ic
EN 300 328 V1.7.1: 2006-10: Electromagnetic c ompatibility and ra dio sp ectru m matte rs (ERM); wide band tr ansmi ssion systems; data transm ission equip ment opera ting in the 2.4GH z ISM ba nd and using spread spec trum modulati on techni ques; h armonized EN coverin g esse ntial requirements under arti cle 3.2 of the R&TTE Directive
EN 301 48 9-1 V1.8.1: 2008: Elec tromag netic compatibilit y and r adio sp ectru m matte rs (ERM); elec tromagnetic compat ibilit y (EMC) standa rd for radio equipm ent and se rvic es; Par t 1: Comm on tech nical requir ements
EN 301 48 9-17 V1.3.2: 2008: Electromagnetic co mpatib ility and rad io spe ctrum matte rs (ERM); elec tromagnetic compat ibilit y (EMC) standa rd for radio equipm ent and se rvic es; Par t 17: Specif ic con dition s for 2.4G Hz wide band t ransmission systems and 5G Hz high -per forma nce RL AN equipme nt
This d evice i s a 2.4GHz wideband tra nsmis sion sy stem (t ransceiver), intende d for use in all EU m ember states and EF TA countr ies, exc ept in France and Italy whe re restrictive u se app lies.
In Ital y the e nd use r should appl y for a license at th e natio nal sp ectru m autho rities in order to obtain au thoriz ation to use t he device for s ettin g up ou tdoor r adio li nks and/or for sup plying public access to tel ecomm unicat ions a nd/or ne twork services.
This d evice m ay not b e used for setting up outdo or rad io links in France and , in some a reas, the RF o utput power may be lim ited to 10mW EIRP i n the f requen cy range of 2454 –2483.5M Hz. For detailed info rmatio n, the e nd use r shou ld contact the nat ional spectrum aut horit y in Fra nce.
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INFORMATION
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Belkin International, Inc., Limited 1-Year Product Warranty
What this warranty covers.
Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship.
What the period of coverage is.
Belkin warrants the Belkin product for one year.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product). Belkin reserves the right to discontinue any of its products without notice, and disclaims any limited warranty to repair or replace any such discontinued products. In the event that Belkin is unable to repair or replace the product (for example, because it has been discontinued), Belkin will offer either a refund or a credit toward the purchase of another product from Belkin. com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use.
Home Base
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warrant y does not protect against acts of God such as flood, lightning, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration.
How to get service.
To get ser vice for your Belkin product you must take the following steps:
1. Contact Belkin International, Inc., at 501 W. Walnut St., Compton, CA 90220, Attn: Customer Service, or call (800)-223 -5546, within 15 days of the Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your Belkin Customer Ser vice Representative will then instruct you on how to forward your receipt and Belkin produc t and how to proceed with your claim.
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Belkin reser ves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin, Belkin may designate, in its sole discretion, an e quipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settle d, Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have.
How st ate l aw relates to the warranty.
THIS WARR ANT Y CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARR ANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICUL AR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARR ANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Home Base
IN NO E VENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warrant y gives you specific legal rights, and you may also have other rights, which may var y from state to state. Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the above limitations may not apply to you.
55
Belk in Tech S upport
US: 877-736-5771 800-223-55 46 ext.2263 310-898 -1100 ext. 2263 UK: 08 45 607 7 7 87 Austra lia: 1800 235 54 6
NewZea land:0 80023 5546
Singapore: 65 64857620 Europe: www.be lkin.co m/support
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Belkin International, Inc.
501 West Waln ut Stree t Los Ang eles, CA 9 0220, USA 310- 898-1100 310 - 89 8-1111 f ax
Belkin Ltd.
Expre ss Busi ness Park, Shipton Way Rushden, NN10 6GL United Kingdom +44 (0) 1933 3 5 2000 +44 (0) 1933 31 20 00 fax
Belkin B.V.
Boeing Avenue 333 1119 PH Schiphol-Rijk , The Neth erlan ds +31 (0) 20 654 73 00 +31 (0) 20 654 73 49 fax
Belkin Ltd.
4 Pionee r Avenue Tuggerah B usines s Park Tuggerah, NSW 2259, Australia +61 (0) 2 4350 4600 +61 (0) 2 4350 4700 fax
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