Belkin F5D9631A User Manual

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[Note from proofing: keep changes tracked at each revision, this is a uk manual] [insert title page per branding standard] [needs updated image] G+MIMO Modem router
User Manual F5D9631-4
Splash Screen [update with new N background]
[double check the page # and titles] Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Advantages of a Wireless Network
Placement of your G+MIMO Modem router . . . . . . . . . . . . . . . . .x
2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
3 Knowing your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Setup Assistant Software System Requirements . . . . . .x
4 Connecting and Configuring your Modem Router . . . . . . . . . . . . . . .x
5 Alternate Setup Method . . . . . . . . . . . . . . . . . . . . . . . . . . .x
6 Using the Web-Based Advanced User Interface . . . . . . . . . .x
Changing LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Viewing the DHCP Client List Page . . . . . . . . . . . . . . . . . x
Configuring the Wireless Network Settings . . . . . . . . . . . x
Setting WPA Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Setting WEP Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Setting MAC Address Control . . . . . . . . . . . . . . . . . . . . . .x
Configuring the Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . x
Using Dynamic DNS
Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Restarting the Router . . . . . . . . . . . . . . . . . . . . . . . . . x
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . x
7 Manually Configuring Network Settings . . . . . . .x
8 Recommended Web Browser Settings . . . . . . . . . . . . . . . . .x
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
10 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
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Introduction
Thank you for purchasing the Belkin G+MIMO Modem router (the Router). Following are two short sections—the first discusses the benefits of home networking, and the other outlines best practices that maximize your wireless home network range and performance. Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Wireless Networking Hardware for Optimal Performance” on page 2. (double check the page #)
Benefits of a Home Network
Share one high-speed Internet connection with all the computers in your home
Share resources, such as files and hard drives among all the connected computers in your home
Share a single printer with the entire family
Share documents, music, video, and digital pictures
Store, retrieve, and copy files from one computer to another
Simultaneously play games online, check Internet email, and chat
Advantages of a Wireless Network
Here are some of the advantages of setting up a Belkin Wireless Network:
Mobility – you’ll no longer need a dedicated “computer room”—now you can work on a networked laptop or desktop computer anywhere within your wireless range
Easy installation – Belkin’s Setup Assistant application makes setup simple
Flexibility – set up and access printers, computers, and other networking devices from anywhere in your home
Easy Expansion – the wide range of Belkin networking products let you expand your network to include devices such as printers and gaming consoles
No cabling required – you can spare the expense and hassle of retrofitting Ethernet cabling throughout the home or office
Widespread industry acceptance – choose from a wide range of interoperable networking products.
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[Introduction]
Thank you for purchasing the Belkin G+MIMO Wireless Modem Router (the Router). Following are two short sections—the first discusses the benefits of home networking, and the other outlines best practices that maximize your wireless home network range and performance. Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Wireless Networking Hardware for Optimal Performance” on page #(double check the page#). By following our simple setup instructions you will be able to use your Belkin Home Network to:
• Share one high-speed Internet connection with all the computers in your home
• Share resources, such as files and hard drives among all the connected computers in your home
• Share a single printer with the entire family
• Share documents, music, video, and digital pictures
• Store, retrieve, and copy files from one computer to another
• Simultaneously play games online, check Internet email, and chat
Advantages of a Wireless Network
Here are some of the advantages of setting up a Belkin Wireless Network: Mobility – you’ll no longer need a dedicated “computer room”—now you can work on a networked laptop or desktop computer anywhere within our wireless range
Easy installation_ – Belkin’s Setup Assistant software makes setup simple
Flexibility – set up and access printers, computers, and other networking devices from anywhere in your home
Easy Expansion – the wide range of Belkin networking products let you expand your network to include devices such as printers and gaming Consoles
No cabling required – you can spare the expense and hassle of retrofitting Ethernet cabling throughout the home or office
Widespread industry acceptance – choose from a wide range of interoperable networking products
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Placement of your Wireless Networking Hardware for Optimal Performance
Important Factors for Placement and Setup
Your wireless connection will be stronger the closer your computer is to your Router. Typical indoor operating range for wireless devices is between 100 and 200 feet.
In the same way, your wireless connection and performance will degrade somewhat as the distance between your Router and connected devices increases. This may or may not be noticeable to you. As you move further from your Router, connection speed may decrease. Factors that can weaken signals simply by getting in the way of your network’s radio waves are metal appliances or obstructions, and walls.
If you have concerns about your network’s performance that might be related to range or obstruction factors, try moving the computer to a position between five and 10 feet from the Router in order to see if distance is the problem. If difficulties persist even at close range, please contact Belkin Technical Support.
Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help.
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1. Router Placement
Place your Router, the central connection point of your network, as close as possible to the center of your wireless network devices. To achieve the best wireless network coverage for your “wireless clients” (i.e., computers enabled by Belkin Wireless Notebook Network Cards, Wireless Desktop Network Cards, and Wireless USB Adapters):
Ensure that your Router’s networking antennas are parallel to each other, and are positioned vertically (toward the ceiling). If your Router itself is positioned vertically, point the antennas as much as possible in an upward direction.
In multistory homes, place the Router on a floor that is as close to the center of the home as possible. This may mean placing the Router on an upper floor.
Try not to place the Router near a cordless 2.4GHz phone.
2. Avoid Obstacles and Interference
Avoid placing your Router near devices that may emit radio “noise,” such as microwave ovens. Dense objects that can inhibit wireless communication include:
Refrigerators
Washers and/or dryers
Metal cabinets
Large aquariums
Metallic-based UV tinted windows
If your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the signal’s path (between your computers and Router).
3. Cordless Phones
If the performance of your wireless network is impaired after attending to the above issues, and you have a cordless phone:
Try moving cordless phones away from your Router and your wireless-enabled computers.
Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check manufacturer’s information). If this fixes the problem, your phone may be interfering.
If your phone supports channel selection, change the channel on the phone to the farthest channel from your wireless network. For example, change the phone to channel 1 and move your Router to channel 11. See your phone’s user manual for detailed instructions.
If necessary, consider switching to a 900MHz or 5GHz cordless phone.
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4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as apartment buildings or office complexes, there may be wireless networks nearby that can conflict with yours. Use the Site Survey capabilities found in the Wireless Utility of your wireless adapter to locate any other wireless networks that are available (see your wireless adapter’s user manual), and move your Router and computers to a channel as far away from other networks as possible.
Experiment with more than one of the available channels, in order to find the clearest connection and avoid interference from neighboring cordless phones or other wireless devices.
For Belkin wireless networking products, use the detailed Site Survey and wireless channel information included with your wireless network card. See your network card’s user guide for more information.
These guidelines should allow you to cover the maximum possible area with your Router. Should you need to cover an even wider area, we suggest the Belkin Wireless Universal Range Extender/Access Point.
5. Secure Connections, VPNs, and AOL Secure connections typically require a user name and password, and are used where security is important. Secure connections include:
Virtual Private Network (VPN) connections, often used to connect remotely to an office network
The “Bring Your Own Access” program from America Online (AOL), which lets you use AOL through broadband provided by another cable or DSL service
Most online banking websites
Many commercial websites that require a user name and password
to access your account
Secure connections can be interrupted by a computer’s power management setting, which causes it to “go to sleep.” The simplest solution to avoid this is to simply reconnect by rerunning the VPN or AOL software, or by re-logging into the secure website. A second alternative is to change your computer’s power management settings so it does not go to sleep; however, this may not be appropriate for portable computers. To change your power management setting under Windows, see the “Power Options” item in the Control Panel. If you continue to have difficulty with Secure Connections, VPNs, and AOL, please review the steps above to be sure you have addressed these
issues.
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Product Overview Product Features
In minutes you will be able to share your Internet connection and network your computers. The following is a list of features that make your new Belkin G+MIMO Wireless Modem router an ideal solution for your home or small office network.
Works with Both PCs and Mac® Computers
The Router supports a variety of networking environments including Mac OS® 8.x, 9.x, X v10.x, Linux®, Windows® 98, Me, NT®, 2000, XP, and Vista™. All that is needed is an Internet browser and a network adapter that supports TCP/IP (the standard language of the Internet).
Network Status Display
Lighted LEDs on the front of the Router indicate which functions are in operation. You’ll know at-a-glance whether your Router is connected to the Internet. This feature eliminates the need for advanced software and status-monitoring procedures.
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Web-Based Advanced User Interface
You can set up the Router’s advanced functions easily through your web browser, without having to install additional software onto the computer. There are no disks to install or keep track of and, best of all, you can make changes and perform setup functions from any computer on the network quickly and easily.
NAT IP Address Sharing
Your Router employs Network Address Translation (NAT) to share the single IP address assigned to you by your Internet Service Provider while saving the cost of adding additional IP addresses to your Internet service account.
SPI Firewall
Your Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks including IP Spoofing, Land Attack, Ping of Death (PoD), Denial of Service (DoS), IP with zero length, Smurf Attack, TCP Null Scan, SYN flood, UDP flooding, Tear Drop Attack, ICMP defect, RIP defect, and fragment flooding.
Integrated 10/100 4-Port Switch
The Router has a built-in, four-port network switch to allow your wired computers to share printers, data and MP3 files, digital photos, and much more. The switch features automatic detection so it will adjust to the speed of connected devices. The switch will transfer data between computers and the Internet simultaneously without interrupting or consuming resources.
Universal Plug and Play (UPnP)
UPnP is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant.
Support for VPN Pass-Through
If you connect to your office network from home using a VPN connection, your Router will allow your VPN-equipped computer to pass through the Router and to your office network.
Built-In Dynamic Host Configuration Protocol (DHCP)
Built-In Dynamic Host Configuration Protocol (DHCP) on-board makes for the easiest possible connection of a network. The DHCP server will assign IP addresses to each computer automatically so there is no need for a complicated networking setup.
Setup Assistant
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The Setup Assistant, second generation of Belkin’s renowned Easy Install Wizard, takes the guesswork out of setting up your Router. This automatic software determines your network settings for you and sets up the Router for connection to your Internet Service Provider (ISP). In a matter of minutes, your Router will be up and running on the Internet.
Note: Setup Assistant software is compatible with Windows 2000, XP, and Vista, Mac OS X v10.4 and v10.5. If you are using another operating system, the Router can be set up using the Alternate Setup Method described in this User Manual (see page xx) [VERIFY PAGE NUMBER].
Integrated G+MIMO Wireless Access Point
G+MIMO is an exciting new wireless technology that achieves data rates up to 54Mbps. Actual throughput is typically lower than the connected data rate and will vary depending on your networking environment.
MAC Address Filtering
For added security, you can set up a list of MAC addresses (unique client identifiers) that are allowed access to your network. Every computer has its own MAC address. Simply enter these MAC addresses into a list using the Web-Based Advanced User Interface and you can control access to your network.
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Knowing your Modem Router Package Contents
Belkin G+MIMO Wireless Modem router
Quick Installation Guide
Belkin Personal Network Assistant Software CD with User Manual
RJ11 Telephone Cord
RJ45 Ethernet Networking Cable
ADSL (Asymmetric Digital Subscriber Line) Micro filter*
Power Supply
User Manual in CD
Network Status Display Guide
*ADSL Micro filter varies by country. If it’s not included, you will need to purchase one.
System Requirements
An active ADSL service with a telephone wall jack for connecting the Router
At least one computer with an installed network interface adapter
TCP/IP networking protocol installed on each computer
No other DHCP server on your local network assigning IP
addresses to computers and devices
Internet browser
Setup Assistant Software System Requirements
A computer running Windows 2000, XP, or Vista; or Mac OS X v10.4 and v10.5
Minimum 1GHz processor and 512MB RAM
Internet browser
Internet Connection Settings
The Setup Assistant contains a database of Internet Service Providers (ISP) in each country to help you set up your Router quickly. If your ISP is not on the list, please collect the following information from your ISP before setting up the Router:
• Internet connection protocol: _________ (PPPoE, PPPoA, Dynamic IP, Static IP)
• Multiplexing method or Encapsulation: __________ (LLC or VC MUX)
• Virtual circuit: VPI (Virtual Path Identifier) __________ (a number between 0 and 255)
• VCI (Virtual Channel Identifier) __________ (a number between 1 and 65535)
• For PPPoE and PPPoA users: ADSL account user name _____________ and
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password _______________
• For static IP users: IP Address ___ . ___ . ___ . ___ Subnet Mask ___ . ___ . ___ . ___ Default Gateway Server ___ . ___ . ___ .
• IP address for Domain Name Server ___ . ___ . ___ . ___ (If given by your ISP)
---------------------------------------------------------------------------------------------------
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Knowing your Router
The Router has been designed to be placed on a desktop. All of the cables exit from the rear of the Router for better organization and utility. The Network Status Display is easily visible on the FRONT of the Router to provide you with information about network activity and status. See the Network Status Display Guide for more detailed information.
[Reference only]
A. Security [insert Lock Icon]
OFF Wireless security is OFF
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Solid Blue Wireless security is ON Flashing
WPS sync is in progress
Blue
B. Wireless-Computer Status [insert Laptop Icon]
Off Wireless computer is not present Solid Blue Wireless computer is connected to the Router
Blinking Amber
C. Wired-Computer Status [Computer Icon]
Off Wired computer is not present Solid Blue Wired computer is connected to the Router Blinking Amber
Problem with wireless computer connecting properly to the Router
Problem with wired computer connecting to the Router currently
D. Router/Power Status [insert Router Icon]
When you apply power to the Router or restart it, a short period of time elapses while the Router boots up. During this time, the “router” icon blinks. When the Router has completely booted up, the “router” icon becomes a solid light, indicating the Router is ready for use.
Off Router is off Blinking Blue Router is booting up Solid Blue Router is on and ready
E. ADSL Line Status [insert ADSL Icon]
This icon lights in blue to indicate that your Router is connected properly to the ADSL. It turns amber when problem is detected.
Off Router is NOT connected to a functioning ADSL line Blinking Blue Router is attempting to connect to the ADSL line
Solid Blue Router is connected to an ADSL service and is functioning
properly Blinking Amber
Problem with ADSL line
F. Internet Status [insert Globe Icon]
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This unique icon shows you when the Router is connected to the Internet. When the light is off, the Router is NOT connected to the Internet. When the light is blinking amber, the Router is attempting to connect to the Internet. When the light is solid blue, the Router is connected to the Internet. When using the “Disconnect after x minutes” feature, this icon becomes extremely useful in monitoring the status of your Router’s connection.
Off Router is NOT connected to the Internet Blinking Blue Router is attempting to connect to the Internet Solid Blue Router is connected to the Internet
Blinking Amber
Router is not connected to the Internet
[insert router rear-panel line art with H to K line up to the ports, below is an example for reference only]
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G. Connection to ADSL (insert ADSL icon) – Gray
This port is for connection to your ADSL. Connect your ADSL to this port. An RJ11 telephone cord is provided in the package.
H. Connections to Wired Computers (insert Wired Computer icon) –
Yellow
Connect your wired (non-wireless) computers to these ports. These ports are RJ45, 10/100 auto-negotiation, auto-uplinking ports for standard UTP category 5 or 6 Ethernet cable. The ports are labeled 1 through 4, with onboard LEDs on the connectors.
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I. Reset Button
The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the “Reset” button. Use the restore option in instances where you may have forgotten your custom password.
i. Resetting the Router
Push and release the “Reset” button. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the reset is complete.
ii. Restoring the Factory Defaults
Press and hold the “Reset” button for at least 10 seconds, then release it. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the restore is complete.
J. Power Jack – Black
Connect the included 15V/.08A DC power supply to this jack.
K. WPS Push Button (insert the security lock icon) – xxxx (double
check)
This button is for the Wi-Fi Protected Setup™ feature. Refer to the “Changing the Wireless Security Settings” section for more details.
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Connecting and Configuring your Modem Router Verify the contents of your box. You should have the following:
Belkin G+MIMO Wireless Modem router
RJ11 Telephone Cord
RJ45 Ethernet Networking Cable
Power Supply
Belkin Personal Network Assistant CD
User Manual on CD
Micro Filter (if your ISP line requires)
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Setup Assistant
Belkin has provided our Setup Assistant software to make installing your Router a simple and easy task. You can use it to get your Router up and running in minutes. The Setup Assistant requires that your Windows 2000 or XP computer be connected directly to your ADSL and that the Internet connection is active and working at the time of installation. If it is not, you must use the “Alternate Setup Method” section of this User Manual to configure your Router. Additionally, if you are using an operating system other than Windows 2000, XP, or Vista, or Mac OS X v10.4 and v10.5, you must set up the Router using the “Alternate Setup Method” section of this User Manual.
Step 1: Hardware Connections
1.1 Brand-New Setup
Follow these steps if you are not replacing an existing modem. If you are replacing an existing modem, skip to the next section, “Replacing an Existing Modem or Modem Router”, starting on page 20. (verify the page number)
A. Unpack your new Router from the box and place it next to your
computer. Raise the Router’s antennas.
[insert line art from QIG]
(Modem Router illustrate needs to be
modified.)
B. Retrieve the yellow RJ45 cable that was included with your Router.
First, connect one end to any yellow port labeled “Wired” on the back of your Router. Then, connect the other end to the networking
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port on the back of your computer. [Insert Ethernet logo]
[insert line art from QIG]
(Modem Router illustrate needs to be
modified.)
C. Retrieve the included gray RJ11 phone cord. Connect one end to
the gray port labeled “ADSL line” on the back of your Router. Then connect the other end to your ADSL connection (either a wall jack or an ADSL splitter).
[insert line art from QIG]
(Modem Router illustrate needs to be
modified.)
Note: Some ADSL connections require a micro filter. Your ADSL provider can tell you if you need one. Belkin includes a micro filter in regions known to use them. You may or may not have received one in your box.
D. Plug your Router’s power supply into the black port labeled “Power”
on the back of your Router. [insert line art from QIG]
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(Modem Router illustrate needs to be
modified.)
E. Wait 20 seconds for the Router to start up. Look at the display on
the front of the Router. Make sure the “Wired” and “Router” icons are lit up in blue. If they are not, recheck your connections. [insert line art from QIG]
(Modem Router illustrate needs to be
modified.)
1.2 Replacing an Existing Modem or Modem Router
Follow these steps if you currently have a modem or a modem router that you will be replacing with your new Router.
Important: Please unplug the power adapter of your old modem from your wall outlet first.
A. Unpack your new Router from the box and place it next to your old
modem. Raise the Router’s antennas. Unplug your old modem’s power cord.
[insert line art from QIG]
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(Modem Router illustrate needs to be
modified.)
B. Locate the cable that connects your old modem to your computer.
Unplug that cable from your old modem, and plug it into any yellow port labeled “Wired” on the back of your new Router.
[insert line art from QIG]
(Modem Router illustrate needs
to be modified.)
C. Locate the cable that connects your old modem to the ADSL wall
jack. Unplug it from your old modem and then connect it to the gray port labeled “ADSL line” on the back of your Router.
[insert line art from QIG]
(Modem Router illustrate needs to be
modified.)
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D. Plug your Router’s power supply into the black port labeled
“Power” on the back of your Router.
[insert lineart from QIG]
(Modem Router illustrate needs to be modified.) E. Wait 20 seconds for the Router to start up. Look at the display on
the front of the Router. Make sure the “Wired” and “Router” icons are lit in blue. If they are not, recheck your connections.
[insert lineart from QIG]
(Modem Router illustrate needs to be
modified.)
Step 2: Set Up the Router – Run the Setup Assistant Software A. Shut down any programs that are running on your computer at this time.
Turn off any firewall or Internet-connection-sharing software on your computer.
B. Insert the CD into your computer. The Setup Assistant will automatically appear on your computer’s screen within 15 seconds. Click on “Setup Assistant” to run the Setup Assistant. Follow the instructions there. [insert lineart from QIG]
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IMPORTANT:
Page 22 of 120
Step 1.1B.
[Note, all EZI screenshots are updated] <Insert: EZI1.tif>
(Modem Router illustrate needs to be
modified.)
Run the Setup Assistant from the computer that is directly connected to the Router from
Note for Windows Users: If the Setup Assistant does not start up automatically, select your CD-ROM drive from “My Computer” and double­click on the file named “SetupAssistant” to start the Setup Assistant.
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Select Country
Select your country from the drop-down box. Click “Begin” to continue. [insert EZI2b.tif]
Note to US model owner: To comply with US FCC regulation, the country selection function has been completely removed from all US models. The above function is for non-US models only
Confirmation Screen Verify that you have completed all QIG steps by checking the box to the right of the arrow. Click “Next” to continue.
[insert EZI3.tif]
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Progress Screen Setup Assistant will show you a progress screen each time a step in the setup has been completed.
[insert EZI4.tif]
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2.1 Checking Settings The Setup Assistant will now examine your computer’s network settings and gather information needed to complete the Router’s connection to the Internet.
[insert EZI5.tif]
2.2 Verifying Hardware Connections The Setup Assistant will now verify your hardware connection.
[insert EZI6.tif]
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2.3 Naming your Wireless Network The Setup Assistant will display the default wireless network name or Service Set Identifier (SSID). This is the name of your wireless network to which your computers or devices with wireless network adapters will connect. You can either use the default or change it to something unique. Write down this name for future reference. [insert EZI8.tif]
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2.4 Requesting Internet Account Info (if needed) Select your ISP from the drop-down boxes.
[insert EZI10.tif]
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If your Internet account requires a login and password, you will be prompted with a screen similar to the illustration below. Click “Next” to continue. [insert EZI11.tif]
2.5 Configuring the Router The Setup Assistant will now configure your Router by sending data to the Router and restarting it. Wait for the on-screen instructions.
Note: Do not disconnect any cable or power off the Router while the Router is rebooting. Doing so will render your Router inoperable.
[insert EZI12.tif]
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2.6 Checking Internet Connection We are almost done. The Setup Assistant will now check your connection to the Internet.
[insert EZI14.tif]
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Congratulations
You have finished installing your new Belkin Router. You will see the Congratulations screen when your Router can connect to the Internet. You can begin surfing by opening your browser and going to any website.
You can use the Setup Assistant to set up your other wired and wireless computers to connect to the Internet by clicking “Next”. If you decide to add computers to your Router later, select “Finish—return to Main Menu” and then click “Next”.
[insert EZI20.tif]
Troubleshooting
If the Setup Assistant is not able to connect to the Internet, you will see the following screen. Follow the on-screen instructions to go through the troubleshooting steps.
[insert EZI15.tif]
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