Belkin F1DP116G User Manual

OmniView® SMB KVM-over-IP Switch
User Manual
F1DP108G F1DP116G
Table of Contents
Package Contents .........................................................................
Remote-Management Features .....................................................
Other Features ...............................................................................
Equipment Requirements ..............................................................
System Requirements ...................................................................
Unit Display Diagrams ...................................................................
Specifications ................................................................................
3. Local Installation ............................................................................11
Pre-Configuration .........................................................................11
Mounting the Switch .....................................................................13
Connecting the Console to the Switch .........................................14
Connecting Servers to the Switch
Powering Up the Systems ........................................................... 22
Daisy-Chaining Multiple KVM Switches (Optional) ..................... 23
4. Remote Installation ........................................................................ 28
Identifying the IP Address ........................................................... 28
Logging into the Web Interface ................................................... 29
Network Configuration ..................................................................31
User Settings ............................................................................... 33
Switch Configuration ................................................................... 36
Serial Settings ............................................................................. 38
Security Settings ......................................................................... 39
Maintenance .................................................................................41
....................................................... 16
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Table of Contents
5. Using the Switch from a Remote Console ...................................... 43
Starting a Remote Session
Using the Quick-Access Toolbar
Mouse Configuration and Settings
Keyboard Configuration and Settings
Video Configuration and Settings
Performance Settings
Selecting a Server
Additional Features
................................................................................... 55
.................................................................................. 56
Restoring Factory Defaults
6. Using the Switch from a Local Console .......................................... 58
Selecting a Server or BANK
AutoScan Mode
On-Screen Display
....................................................................................... 61
.................................................................................. 62
Hot-Key-Command Shortcuts
Sun Combo Keys
Updating Firmware
7. Frequently Asked Questions .......................................................... 69
8. Troubleshooting ..............................................................................71
9. Glossary ..........................................................................................76
10. Information .................................................................................... 78
..................................................................................... 67
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.............................................................. 66
Introduction
Congratulations and thank you for purchasing the Belkin OmniView SMB KVM-over-IP Switch (the Switch). This Switch provides enterprise-class, remote server management and allows you to monitor and control your servers from any location over a Transmission Control Protocol/Internet Protocol (TCP/IP) connection. This round-the-clock access enables you to troubleshoot servers faster and more efficiently, reducing server downtime and service costs.
This User Manual provides all the details you’ll need to install and operate your new Switch, in addition to expert troubleshooting advice—in the unlikely event of a problem. For quick and easy installation, please refer to the Quick Installation Guide included in your packaging.
We appreciate your business and are confident that you will soon see for yourself why over 1 million Belkin OmniView products are in use worldwide.
Package Contents
KVM-over-IP Switch
Rack-Mount
Brackets
with Screws
IEC Power CordOmniView SMB
DB9-to-RJ45
Serial Cable
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DB9-to-RJ11
Serial Flash
Cable
User Manual
Quick
Installation Guide
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Overview
Remote-Management Features
• Digital or Local User
The Switch allows one user to access and control multiple servers from a local console, or from any remote console over a TCP/IP connection.
• Web-Browser Based
You can access the Switch from any computer connected to the LAN, WAN, or Internet using Microsoft Internet Explorer version 6.0 or higher.
• BIOS-Level Access
The Switch allows you to remotely access the basic input/output system (BIOS) of your servers to make changes and perform reboots, regardless of network connectivity or server condition.
• User-Friendly Interface
The web-based interface allows you to set up and change the Switch’s functions quickly and easily through your web browser, without having to install additional software onto your computer.
• Serial-Device Support
The Switch provides support for one serial device, such as a power distribution unit (PDU), so you can remotely perform hard reboots of your servers.
• Enhanced Security
The Switch provides 128-bit Secure Sockets Layer (SSL) encryption and password protection to prevent unauthorized access to your servers and protect data transferred over the Internet.
• Digital Collaboration
Up to eight users can simultaneously view digital video to share technical expertise and troubleshoot servers collaboratively.
• Video Resolution
The Switch supports video resolutions of up to 1600x1200 @ 75Hz for both local and remote consoles.
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Overview
Other Features
• CAT5 Technology
Integrated CAT5 technology enables you to connect the Switch to your servers up to 100 feet (30m) away using standard CAT5 cabling and compact Server Interface Modules. CAT5 cabling reduces cable bulk, simplifies deployment, and allows for greater airflow in your racks, increasing the life span of your equipment.
• Keep-Alive Intelligence
Belkin’s compact Server Interface Modules feature keep-alive intelligence, which allows your servers to continue running in the event of power loss to the Switch or when replacing cabling.
• KVM Expansion
The Switch can be daisy-chained with up to 15 OmniView SMB and PRO2 KVM Switches to support up to 256 servers, so your KVM configuration can expand as your server environment grows.
• Multiple-Platform Support
The Switch supports PS/2 and USB servers, including Windows®, UNIX®/Linux®, and Sun™.
• On-Screen Display (OSD)
The Switch features an On-Screen Display (OSD) to simplify server management for local users. The OSD allows you to assign names to servers and to switch easily from one server to the next.
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• Firmware Updates
Flash upgrades allow you to obtain the latest firmware updates for your Switch. These firmware updates ensure that the Switch is compatible with the latest devices and hardware and are free for the life of the Switch. Visit www.belkin.com for upgrade information and support.
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Overview
Equipment Requirements
F1DP101A-AP
F1DP101A-AU
Server Interface Modules
Connecting the Switch to a server requires a custom Belkin OmniView SMB Server Interface Module and a standard CAT5 patch cable.
OmniView SMB Server Interface Modules:
F1DP101A-AP (PS/2 style) F1DP101A-AU (USB style) F1DP101A-AL (Legacy Sun miniDIN8 style) F1DP101A-AP-8PK (PS/2 style, 8-pack)
Note: Product codes and availability may vary.
F1DP101A-AL
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Overview
A3L791-XX-YYY A3L850-XX-YYY A3L980-XX-YYY
F1D108-CBL-XX
Cables
Belkin highly recommends you use Belkin Category 5e, FastCAT5e, or Category 6 Patch Cables for your SMB KVM-over-IP Switch to help ensure the superior performance of your video. These Cables offer the highest quality possible to ensure optimal data and video transmission.
Belkin UTP Patch Cables:
A3L791-XX-YYY (CAT5e) A3L850-XX-YYY (FastCAT™ 5e) A3L980-XX-YYY (CAT6)
Note: Use CAT6 solid cables for optimal video at longer lengths.
To connect multiple Switches together, a custom Belkin OmniView Daisy-Chain Cable is required.
OmniView Daisy-Chain Cable:
F1D108-CBL-XX
(-XX denotes length in feet) (-YYY denotes color)
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Note: Product codes and availability may vary.
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Overview
System Requirements
Operating-System (OS) Platforms
The SMB KVM-over-IP Switch is compatible with CPUs running on, but not limited to, the following OS platforms:
• Windows® NT®, 2000, XP, Server 2003
• Microsoft® DOS 5.x and above
• Red Hat® Linux® 8.x and above
• Sun
• Novell™ 5.x
• Solaris™ 8.x and above
Keyboards
• PS/2-compatible
Mice
• PS/2-compatible with 2, 3, 4, or 5 buttons
• PS/2-compatible wireless and optical mice
Monitors
• CRT and LCD (with VGA support)
Remote-Console Software
The SMB KVM-over-IP Switch may be accessed remotely over a TCP/IP connection from computers using the following web browsers and OS platforms:
• Microsoft Internet Explorer 6.0 and above with ActiveX® support
• Windows NT, 2000, XP
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Overview
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Unit Display Diagrams
Front View
AutoScan Button
LED Indicators for Port Identification
Port Selectors
Back View
Daisy-Chain Port
Console VGA Monitor Port
Using CAT5 Cabling
CPU Connections
7-Segment LED for BANK Identification
BANK Scroll Buttons
(F1DP116G model shown)
Serial-Device Port
AC Power
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Console PS/2 Mouse/Keyboard Ports
Flash-Upgrade Port
Ethernet Connection
(F1DP116G model shown)
Cooling Fan
Go-Local Button
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Overview
Specifications
Part No.: F1DP108G, F1DP116G No. of Users Supported: 1 digital or 1 local No. of Servers Supported: 8 and 16 respectively for 8- and
Daisy-Chain: Maximum of 16 Switches* Enclosure: Metal enclosure with high-impact
Power Requirements: 100–240VAC @ 47–63Hz/1A Operating Temp: 32° to 104° F (0° to 40° C) Storage Temp: -4° to 140° F (-20° to 60° C) Humidity: 0-80% RH, non-condensing Video-Resolution Support:
Local analog port:
Digital port: Up to 1600x1200 @ 75Hz Console Keyboard Emulation: PS/2 Console Mouse Emulation: PS/2 Console Keyboard Input: MiniDIN6 (PS/2) Console Mouse Input: MiniDIN6 (PS/2) Console Monitor Port: HDDB15 female (VGA) CPU Ports: RJ45 Ethernet Port: RJ45 (10/100Base-T connection) Typical Bandwidth: 0.31Mbps** Serial-Device Port: RJ45 Flash-Upgrade Port: RJ11 Power Connection: IEC Port Selectors: 8 and 16 respectively for 8- and
LED Indicators: 8 and 16 respectively for 8- and
Warranty: 2 years
16-port models
plastic faceplate
Up to 1600x1200 @ 75Hz
16-port models
16-port models
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Overview
Dimensions: (F1DP108G) 17.25 x 1.75 x 7.5 in.
(438 x 45 x 190mm)
(F1DP116G) 17.25 x 1.75 x 7.5 in.
(438 x 45 x 190mm)
Weight: (F1DP108G) 5.0 lbs. (2.3kg.) (F1DP116G) 5.0 lbs. (2.3kg.)
*May be daisy-chained with up to 15 OmniView SMB and PRO2 KVM Switches. OmniView SMB KVM-over-IP Switches may not be daisy-chained together.
**Typical bandwidth is defined as typical “non-intensive” administrative use at 16-bit color, 1024x768 resolution.
Note: Specifications are subject to change without notice.
SMB Server Interface Module, PS/2
Part No.: F1DP101A-AP Emulation: Keyboard and mouse signals Power: Via attached server Keyboard/Mouse Connection: MiniDIN6 (PS/2) Monitor Connection: HDDB15 male (VGA) Resolution Support: Up to 1600x1200 @ 75Hz Max. Distance Supported: 100 ft. (30m) Weight: 0.25 lbs. (0.11kg.) Unit Dimensions: 1.8 x 3.5 x 0.9 in. (46 x 89 x 23mm) VGA-Cable Length: 8 in. (203mm) PS/2-Cable Length: 19 in. (483mm)
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Overview
SMB Server Interface Module, USB
Part No.: F1DP101A-AU Emulation: Keyboard and mouse signals Power: Via attached server Keyboard/Mouse Connection: USB Type A Monitor Connection: HDDB15 male (VGA) Resolution Support: Up to 1600x1200 @ 75Hz Max. Distance Supported: 100 ft. (30m) Weight: 0.25 lbs. (0.11kg.) Unit Dimensions: 1.8 x 3.5 x 0.9 in. (46 x 89 x 23mm) VGA-Cable Length: 8 in. (203mm) USB-Cable Length: 19 in. (483mm)
SMB Server Interface Module, Legacy Sun
Part No.: F1DP101A-AL Emulation: Keyboard and mouse signals Power: Via attached server Keyboard/Mouse Connection: MiniDIN8 (Legacy Sun) Monitor Connection: HDDB15 male (VGA) Resolution Support: Up to 1600x1200 @ 75Hz Max. Distance Supported: 100 ft. (30m) Weight: 0.25 lbs. (0.11kg.) Unit Dimensions: 1.8 x 3.5 x 0.9 in. (46 x 89 x 23mm) VGA-Cable Length: 8 in. (203mm) MiniDIN8-Cable Length: 19 in. (483mm)
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Local Installation
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Pre-Configuration
(Typical Switch configuration)
Where to place the Switch:
The enclosure of the Switch is designed for stand-alone or rack-mount configuration. The Switch can be mounted to a standard 19-inch server rack using the included rack-mount brackets and screws.
Consider the following when deciding where to place the Switch:
• whether or not you intend to use the front-panel port selectors
• the lengths of the cables attached to your keyboard, monitor, and mouse
• the location of your servers in relation to your console
• the lengths of the cables you use to connect your servers to the Switch
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Local Installation
Cable-Distance Requirements (for PS/2, USB, and Sun Servers)
VGA signals transmit best up to 100 feet (30m). Beyond that length, the probability of video degradation increases. For this reason, Belkin recommends that the length of the CAT5 UTP cable between the Switch and the connected servers does not exceed 100 feet (30m).
Note: The Belkin CAT5 Extender (F1D084) may be used to extend your console (keyboard, mouse, and monitor) by up to 300 feet (91m).
Warning: Avoid placing cables near fluorescent lights, air-conditioning equipment, or machines that create electrical noise (e.g., vacuum cleaners).
You are now ready to begin installation of your Switch. The following sections (pages 13–22) provide complete instructions for the hardware setup of a single Switch (F1DP108G, F1DP116G).
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Local Installation
Step 1 Mounting the Switch
Note: Before you begin, locate the MAC address and device number on the back of the Switch. You will need these numbers later in the installation process, so it is highly recommended that you record these numbers below before mounting the Switch to your rack.
MAC Address Device Number
The Switch includes adjustable mounting brackets ideal for installation in 19-inch racks. The mounting brackets feature three adjustment positions that allow you to set the Switch’s face flush with the ends of the rails, or to extend the Switch past the front of the rails. Please follow these simple steps to achieve the desired adjustment.
1.1 Determine how far you would like the Switch to protrude from the rack.
Select a bracket-hole scheme.
1.2 Attach the bracket to the side of the Switch using the Phillips screws
provided. (Refer to diagram below.)
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1.3. Mount the Switch to the rack rails. (Refer to diagram below.)
Your Switch is now mounted securely to the rack and you are ready to connect your console.
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Local Installation
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Step 2 Connecting the Console to the Switch
2.1 Connect your monitor VGA cable to the VGA port on the back of the
Switch in the “Console” section. (Refer to diagram below.)
2.2 Connect your keyboard and mouse PS/2 cables to the PS/2 keyboard
and mouse ports on the back of the Switch in the “Console” section. (Refer to diagram below.)
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Local Installation
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2.3 Locate and connect a cable from your local area network to the RJ45
Ethernet port on the back of the Switch. (Refer to diagram below.)
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2.4 Attach the power cord to the IEC power jack on the back of the Switch,
and power up the Switch. (Refer to diagram below.)
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Local Installation
Step 3 Connecting Servers to the Switch
(PS/2 Connection)
3.1 Make sure your server is powered off.
3.2 Using the Belkin OmniView SMB Server Interface Module for PS/2
(F1DP101A-AP), connect the VGA connector to the monitor port on your server. (Refer to diagram below.)
Server
Server Interface Module
3.3 Connect the PS/2 mouse and keyboard connectors to the mouse and
keyboard ports on the server. (Refer to diagram below.)
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3.4 Connect the Switch to the Server Interface Module using the
included Belkin CAT5e Patch Cable or other CAT5 cable. (Refer to diagram below.)
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3.5 Power up your server.
3.6 Repeat steps 3.1 through 3.5 for each additional PS/2 server you wish
to connect.
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Local Installation
Step 3 Connecting Servers to the Switch
(USB Connection)
3.1 Make sure your server is powered on.
3.2 Using the Belkin OmniView SMB Server Interface Module for USB
(F1DP101A-AU), connect the VGA connector to the monitor port on your server. (Refer to diagram below.)
Server
Server Interface Module
3.3 Connect the USB connector to an available USB port on the server.
(Refer to diagram below.)
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Local Installation
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3.4 Connect the Switch to the Server Interface Module using the included
Belkin CAT5e Patch Cable or other CAT5 cable. (Refer to diagram below.) Your server should recognize your Server Interface Module and automatically install the HID USB driver if necessary.
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3.5 Repeat steps 3.1 through 3.4 for each additional USB server you wish
to connect.
Note: We recommend you attach the Server Interface Module cable directly to a free USB port on your server with no USB devices in between.
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Local Installation
Step 3 Connecting Servers to the Switch
(Sun MiniDIN8 Connection)
3.1 Make sure your server is powered off.
3.2 Using the Belkin OmniView SMB Server Interface Module for Legacy
Sun (F1DP101A-AL), connect the VGA connector to the monitor port on your server. (Refer to diagram below.)
Server
Server Interface Module
3.3 Connect the miniDIN8 connector to the miniDIN8 keyboard port on the
server. (Refer to diagram below.)
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Local Installation
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3.4 Connect the Switch to the Server Interface Module using the
included Belkin CAT5e Patch Cable or other CAT5 cable. (Refer to diagram below.)
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3.5 Power up your server.
3.6 Repeat steps 3.1 through 3.5 for each additional Sun server you
wish to connect.
Note: When a USB or Sun Server Interface Module is connected to a Sun server, the Server Interface Module emulates the Sun keys using a set of key combinations called combo keys. Refer to the table on page 67 for a list of Sun functions supported by the Switch.
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Local Installation
Step 4 Powering Up the Systems
4.1 If you have not already done so, power on all servers connected to
the Switch (servers can be powered on simultaneously). The Switch emulates both a mouse and keyboard on each port and allows your server to boot normally. The server connected to port 1 will be displayed on the monitor.
4.2 Check that the keyboard, monitor, and mouse are working normally.
4.3 Using the port selectors, check all occupied ports to verify that all
servers are connected and responding correctly. If you encounter an error, check your cable connections for that server and reboot. If the problem persists, please refer to the “Troubleshooting” section in this User Manual.
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Local Installation
Daisy-Chaining Multiple KVM Switches (Optional)
Note : If you are only installing a single SMB KVM-over-IP Switch, skip to the “Remote Installation” section on page 28.
You can daisy-chain up to 15 additional OmniView SMB and PRO2 KVM Switches to your OmniView SMB KVM-over-IP Switch, allowing a server administrator to manage up to a maximum of 256 servers from one local or remote console. Each daisy-chained KVM Switch is referred to as a “BANK” and is assigned an address. The SMB KVM-over-IP Switch connected to the console keyboard, mouse, and monitor can only function as the “primary” KVM switch. BANKs 01 through 15 are referred to as “secondary” KVM switches.
Note: The SMB KVM-over-IP Switch can only function as the primary KVM switch. You cannot daisy-chain two SMB KVM-over-IP Switches together.
Note: A Daisy-Chain Cable (F1D108-CBL-XX) is required to daisy-chain
each KVM Switch and is available through your Belkin reseller, or online at www.belkin.com (U.S. only).
How to Assign a BANK Address
All SMB CAT5 and PRO2 KVM Switches feature a “BANK DIP” switch. The “BANK DIP” switch is used to assign the proper BANK address to each KVM Switch.
• For a multiunit configuration, the “BANK DIP” switch for each secondary unit
must be set to a unique BANK address (from 01 through 15). For SMB CAT5 KVM Switches, refer to the chart on page 24 for “BANK DIP” switch settings. For PRO2 KVM Switches, refer to the PRO2 User Manual for “BANK DIP” switch settings.
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Local Installation
BANK-DIP-Switch-Configuration Chart (SMB CAT5 KVM Switches)
DIP SWITCH# (SMB CAT5) BANK ADDRESS
1 2 3 4
N/A N/A N/A N/A BANK 00 Primary
UP DOWN DOWN DOWN BANK 01 Secondary
DOWN UP DOWN DOWN BANK 02 Secondary
UP UP DOWN DOWN BANK 03 Secondary
DOWN DOWN UP DOWN BANK 04 Secondary
UP DOWN UP DOWN BANK 05 Secondary
DOWN UP UP DOWN BANK 06 Secondary
UP UP UP DOWN BANK 07 Secondary
DOWN DOWN DOWN UP BANK 08 Secondary
UP DOWN DOWN UP BANK 09 Secondary
DOWN UP DOWN UP BANK 10 Secondary
UP UP DOWN UP BANK 11 Secondary
DOWN DOWN UP UP BANK 12 Secondary
UP DOWN UP UP BANK 13 Secondary
DOWN UP UP UP BANK 14 Secondary
UP UP UP UP BANK 15 Secondary
Example:
Three SMB CAT5 16-Port KVM Switches (F1DP116A) are daisy-chained together with an SMB KVM-over-IP 1x16 Switch (F1DP116G) to manage up to 64 servers. The DIP switches on the secondary units are each set to a unique BANK address (between 01 and 03).
(SMB KVM-over-IP Switch)
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Local Installation
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Example of Daisy-Chain Configuration
BANK 00 SMB KVM-over-IP Switch
BANK 01 Secondary Switch
BANK 02 Secondary Switch
BANK 03 Secondary Switch
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Local Installation
Getting Started:
1. Make sure that all servers and Switches are powered off and that each KVM
Switch has been assigned a unique BANK address.
2. Place the SMB KVM-over-IP Switch and all secondary KVM Switches in the
desired location.
3. Connect the console monitor, keyboard, and mouse to the console ports
of the SMB KVM-over-IP Switch. Refer to “Connecting the Console to the Switch” on page 14.
Connecting the Primary and Secondary KVM Switches:
1. Using the Daisy-Chain Cable (F1D108-CBL-XX), connect one end to the
“Daisy-Chain” port on the SMB KVM-over-IP Switch.
2. Connect the other end of the Daisy-Chain Cable to the “Primary Input/
Secondary Output” port of the first secondary KVM Switch (BANK 01).
3. To add secondary units, connect one end of the Daisy-Chain Cable to the
“Secondary Input” on the first secondary KVM Switch and the other end to the “Primary Input/Secondary Output” port of the next secondary KVM Switch (for example, BANK 01).
4. Repeat step 3 for additional KVM Switches you wish to add to your
daisy-chain configuration.
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Local Installation
Connecting the servers:
1. Connect all servers to the SMB KVM-over-IP Switch and secondary KVM
Switches. Refer to the “Connecting Servers to the Switch” section on page 16 for instructions.
2. Make sure that the power adapter is connected to the SMB KVM-over-IP
Switch and that the Switch is powered on. You should see the Switch light up and display the digits “00”, indicating its BANK address.
3. Power up the secondary KVM Switches sequentially, beginning with BANK
01, by connecting each unit’s power supply. Each KVM Switch should display its corresponding BANK address number as it is powered up.
Note: If the secondary KVM Switches do not enumerate correctly, reset the SMB KVM-over-IP Switch (BANK 00) by simultaneously pressing the “BANK +” and “BANK –” buttons. You can also reset the primary switch to detect newly added secondary KVM Switches. If the KVM Switches still do not enumerate correctly, check that all KVM Switches have the correct BANK address assigned to them and that all daisy-chain cables are connected properly.
4. Verify that the SMB KVM-over-IP Switch has detected all secondary
KVM Switches by scrolling through the BANKs using the “BANK +” and “BANK –” buttons. If all secondary KVM Switches are detected properly, the LED display on the primary KVM Switch will register and display the BANK address of the attached secondary KVM Switch.
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Remote Installation
Step 1 Identifying the IP Address
Once your Switch has been connected to your network and is powered up, a Dynamic Host Configuration Protocol (DHCP) server on your network will automatically assign the Switch an IP address, gateway address, and subnet mask.
To identify the IP address on your network, use the MAC address or unique device number located on the back of the Switch. If no DHCP server is found on your network, the Switch will boot with the following static IP address: 192.168.2.155.
If you want to connect more than one Switch to the same network and there is no DHCP server available, connect each Switch to your network one at a time and change the static IP address of each unit before connecting the next unit.
Note: If a DHCP server later becomes available on your network, the Switch will take a new IP address from the DHCP server. To keep the original static IP address, you will need to disable DHCP (see page 32).
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Remote Installation
Step 2 Logging into the Web Interface
To log into the web interface:
1. Open your web browser (Internet Explorer version 6.0 or above is required).
2. Type in the Switch’s IP address in the address field, using this format:
https://192.168.2.155/config. The login page will appear (see Fig. 1). Bookmark the page for easy reference.
Note: HTTPS is used for communication over an encrypted secure socket layer (SSL) mechanism.
Fig. 1 Login Page
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3. Type in the following default user name and password (case-sensitive):
User Password
admin SMBremote
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Remote Installation
4. Click . The web interface will open at the Network-Configuration
page (see Fig. 2).
Fig. 2 Network-Configuration Page
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Remote Installation
Step 3 Network Configuration
When first connecting to the Switch’s HTTPS configuration page, two browser security warnings may appear. Click “Yes” on both warnings.
Note: The first security warning only occurs once per client machine. This is when the Belkin root certificate is installed. The second warning can be avoided
by adding a line to your Windows “hosts” file (typically at \winnt\system32\ drivers\etc\hosts—edit using Notepad). The line format should be “IP address any name.kvm.net”. (For example: 192.168.2.155BelkinSMB.kvm.net.)
Device Name
Type in a name you would like to assign the Switch. The default device name consists of the letter “D” followed by the 7-digit device number located on the back of the Switch.
First TCP Port
Choose three consecutive Transmission Control Protocol (TCP) ports, and type in the first port number of the series. The default port is port 900. This is suitable for the majority of installations.
Note: Your firewall or router security access list must enable inbound communication through the selected TCP ports for the Switch’s address. Ports 80 and 443 are used for standard Web communication and should be open. For client-computer access from a secured LAN, the selected ports should be open for outbound communication.
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Enable DHCP
When this box is checked (default setting), a DHCP server on your network is enabled to assign an IP address to the Switch. When this box is not checked (recommended), you can assign a static IP address to the Switch.
Set a Static IP
If you choose not to use DHCP, uncheck the “Enable DHCP” box, then enter the IP address, subnet mask, and default gateway for LAN, as provided by your network administrator.
Note: If you enter a static IP address without unchecking the “Enable DHCP” box, the static IP address will not work and DHCP will remain enabled.
Note: Where you have access to the server, your configured (or default) Switch device name will appear on the DHCP server’s list, making it easy to locate.
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Step 4 User Settings
In the User-Profile page, you can create and edit up to 25 different user accounts. To open the page, click “User Settings” under “Administration” in the far-left menu (see Fig. 3).
Fig. 3 User-Profile Page
There are three levels of user access:
Administrator
An administrator has unrestricted access to all windows and settings and can “take over” any active session (see page 43 for more details). An administrator can change the name and password of all users.
User
A user can access and control target servers, but cannot use or have access to the following:
• Advanced mouse settings
• Web configuration interface (found at https://IP Address/config)
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View Only
A “view only” user is only allowed to view the screen of the target server without keyboard and mouse control. Only limited options appear, such as “disconnect”. A View Only icon will appear on the viewer’s local mouse pointer to indicate this status.
Note: Only one administrator can log in to the Configuration page at a time. The Switch can support up to eight simultaneous viewers to a remote session, but only the administrator can take control of the server.
To add a new user:
1. Click and type in a user name and password. The password must
be at least six characters (letter or numbers) and must not include the user name, even if other characters are added. Depending on the security level chosen, the user name and password parameters are different. (See page 39 for more details.)
2. Select the permission type from the Permission box.
3. Click to save the changes. The new user will appear in the list
of users.
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Remote Installation
To edit a user:
1. Select the user from the list.
2. Click . You can now change all the available parameters—user
name, permission type, and password.
3. Click to save the changes.
Note: For security, you should change the password for the default “admin” user name.
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To delete a user:
1. Select the user from the list.
2. Click .
3. Click to save the changes.
Blocking a standard user and “View Only” user
An alternative to deleting a user is “blocking.” This means that the user’s name and password remained stored, but the user is unable to access the system.
To block a user:
1. Select the user from the list.
2. Check the “Block” box.
3. Click to save the changes.
Note: For security purposes, we recommend that you delete administrator accounts and not use this blocking feature.
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Remote Installation
Step 5 Switch Configuration
The Switch-Configuration page allows you to specify the KVM Switches daisy-chained to the SMB KVM-over-IP Switch, and to name all connected servers. To open the page, click “Switch Configuration” under “Administration” in the far-left column (see Fig. 4).
Fig. 4 Switch-Configuration Page
Note: By default, the Switch-Configuration page assumes that all daisy-chained
KVM Switches have 16 server ports. The page shows 256 available server-name fields, which is the maximum number of servers supported by one daisy-chain configuration (one SMB KVM-over-IP Switch daisy-chained with 15 additional KVM Switches).
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To specify and name servers:
1. Click next to the Daisy-Chain field and select the KVM-switch
configuration that best suits your configuration.
2. Click . The number of possible connected servers will appear in the
Server Name section.
3. Change the name of each connected server by highlighting the server and
typing in a new name.
4. Click . to save the changes.
Note: You will need to change the name of every server you want to access. Server names left as “UNUSED” cannot be accessed.
Installing new Switch-Definition Files (SDFs)
If your switch-configuration type is not listed in the Daisy-Chain drop-down list, contact Belkin Technical Support at (800) 282-2355 to request an updated SDF with the desired KVM-configuration list.
To install the SDF:
1. Load the file onto the client computer.
2. Click to locate the new SDF.
3. Click “Install” to update the Switch with the new file.
Note: If you change the hot-key sequence in the local OSD to “Print Screen”, “Ctrl”, or “F12”, you must load a new switch-definition file (SDF) for the corresponding hot key. The SDF can be downloaded from www.belkin.com/support.
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Step 6 Serial Settings
If you have a serial device connected to the Switch, such as a power distribution unit (PDU), you must configure the serial (RS232) settings. To open the Serial-Settings page, click “Serial Settings” under “Administration” in the far-left menu (see Fig. 5).
Fig. 5 Serial-Settings Page
To configure your serial device:
1. Type in the name of the serial device.
2. Using the drop-down menus, select the correct baud rate, parity, and
data- and stop-bit parameters for the device.
3. Check the “Show” box. This will make the serial device appear in the list of
servers and devices that can be accessed through the quick-access toolbar.
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Step 7 Security Settings
The Security-Settings page allows you to configure security features for the Switch. To open the Security-Settings page, click “Settings” under “Security” in the far-left menu (see Fig. 6).
Fig. 6 Security-Settings Page
You can configure the following security features:
Account Blocking
Specify the number of invalid login attempts allowed before the user is locked out.
Password Policy
Choose between a standard- or high-security password policy. The table below shows the parameters of the two options available. Check the box to enable the high-security password policy, or leave unchecked to enable the standard-security policy.
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Standard-Security Password High-Security Password
6 characters or more 8 characters or more; must include at
least 1 digit and 1 uppercase letter, and 1 of the following “special” characters: !@#$%^&*()_-+={[}]”’:;?/><
Must not include the user name Must not include the user name
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Remote Installation
Idle Timeout
Select the maximum time allowed for inactivity before the user is disconnected from the remote session. Choose “No Timeout” to disable the Idle Timeout feature. By default, the timeout inactivity period is set to 10 minutes.
SSL Certificate
You can install your company’s own SSL certificate to protect data transferred over the Internet between your servers and remote console. To open the SSL-Certificate page, click “SSL Certificate” under “Security” in the far-left menu (see Fig. 7).
Fig. 7 SSL-Certificate Page
To install an SSL certificate:
1. Click next to the Certificate-File field to locate the *.cer file.
2. Click next to the Private-File field to locate the private-key file.
3. Type the “private key” password in the Key-Password field.
4. Click to complete and upload the files.
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Remote Installation
Maintenance
Firmware Upgrade
You can upgrade the Switch’s firmware to take advantage of new features or fixes as they become available. Visit www.belkin.com/support to check for firmware updates.
To upgrade firmware:
1. Download and save the firmware file on the client computer.
2. Select “Firmware Upgrade” under “Maintenance” in the far-left menu of the
web interface. The Firmware-Upgrade page will appear (see Fig. 8).
3. Click to locate and install the firmware file.
4. Click “Start Upgrade”.
5. Once the upgrade is complete, click “Reboot”. The unit should reboot. After
about 30 seconds, the Login page should appear.
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Fig. 8 Firmware-Upgrade Page
Note: Depending on the type of firmware upgrade, the following settings
may be erased: user settings, switch-configuration settings, mouse and video adjustments, and RS232 serial-device settings. For more information, refer to the firmware release notes. The network settings will remain intact.
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Remote Installation
Restore Factory Settings
You can restore the Switch to its original factory settings. This restores the original parameters, resetting all the information added by the administrators, including: network settings, servers, switches, users, and passwords. You also have the option to preserve network settings, as explained below.
WAR NI NG! Once data has been reset, it cannot be retrieved.
To restore factory settings:
1. Select “Restore Factory Settings” in the far-left menu. The
Restore-Factory-Settings page will appear (see Fig. 9).
2. Check the Preserve-Network-Settings box if you would like to preserve the
network settings.
3. Click .
Fig. 9 Restore-Factory-Settings Page
Logging Out
To exit the Configuration page and close the session, click .
Only one administrator can log into the Configuration area at a time. An idle timeout of 30 minutes terminates the session.
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Using the Switch from a Remote Console
Starting a Remote Session
To start a remote session:
1. At a client computer, open Internet Explorer (version 6.0 or above) and type
the Switch’s IP address (https:// IP address).
2. When the Login screen appears, type in your user name and password,
and click . By default, the user name is “admin” and the password is “SMBremote” (both are case-sensitive).
3. If it is your first time connecting, you will be prompted to install the Belkin
certificate and the Microsoft ActiveX control. You must have administrator privileges on your client computer to install the ActiveX control.
4. The screen of the currently selected server on the Switch will appear. The
quick-access toolbar will also appear on the right side of the screen.
5. If the target server is currently being accessed by another user, a dialog box
will appear, giving you the option to “Take Over”, “View Only”, or “Cancel” (see Fig. 10). Select one of these options. An administrator has the option to take control over any server. A user only has this option when the current session is run by another user, but not by an administrator. The dialog box will not appear for a “view only” user.
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Fig. 10 Server-Access Dialog Box
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Using the Switch from a Remote Console
Full-Screen Mode
You can work on the target server in full-screen mode, just as if you were connected to the server locally.
To work in full-screen mode:
1. Ensure that the client computer has the same screen resolution as the
target server.
2. Press “F11”. The Internet Explorer window will disappear, leaving the
Internet Explorer menu bar at the top.
3. Right-click the Internet Explorer menu bar and check “Auto-Hide”.
The Internet Explorer menu bar will disappear and you will be in full-screen mode (see Fig. 11).
4. To exit full-screen mode, press “F11”, or move your cursor to the
top of the window to display the Internet Explorer toolbar and click the “Restore” button.
Fig. 11 Example of Full-Screen Mode
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Using the Switch from a Remote Console
Using the Quick-Access Toolbar
The quick-access toolbar provides an easy method for changing settings and switching servers (see Fig. 12).
Fig. 12 Quick-Access Toolbar
Icon Function
Minimize or maximize the toolbar
Disconnect the remote session
Configure the mouse and change settings
Configure the keyboard and change settings
Adjust the video settings
Adjust the bandwidth settings
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Select which server to access
Hide or display the toolbar; right-click to open additional features
Moving or Hiding the Quick-Access Toolbar
The quick-access toolbar can be dragged and placed anywhere on the browser’s screen. To hide the toolbar, double-click or press “F9”. To display the toolbar, repeat the same action. To minimize or maximize the toolbar, click .
Disconnecting the Remote Session
To disconnect the session, click . You may close the browser after you disconnect.
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Using the Switch from a Remote Console
Mouse Configuration and Settings
Mouse-Pointer Alignment
When working remotely at the client computer, two mouse pointers will appear: one for the client computer and one for the target server. The client computer’s mouse pointer will appear on top of the target server’s. The mouse pointers should be synchronized (aligned). If they are not synchronized, follow the instructions below.
To align mouse pointers:
1. In the quick-access toolbar, click .
2. Select “Align” or press “Ctrl+M”.
Mouse-Pointer Calibration
A target server may have a different mouse-pointer speed than the client computer. Calibration automatically discovers the mouse speed of the target server and aligns the two pointers. When you calibrate pointers, the Switch saves the alignment, so calibration is only needed once per target server.
To calibrate mouse pointers (for servers running on Windows NT or 2000):
1. In the quick-access toolbar, click .
2. Select “Calibrate”.
Note: If the video-noise level is above zero, calibration may not work properly. Go to “Video Adjustment” and try to eliminate the noise by pressing “Audio Video Adjust”, or by adjusting the bars in “Manual Video Adjust”, then perform the mouse calibration again.
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Using the Switch from a Remote Console
Manual Settings
You must manually synchronize the mouse pointers if:
• the mouse setting on the target server was ever changed, or
• the operating system on the target server is Windows XP,
Windows 2003 Server, Linux, Novell®, SCO UNIX, or Sun Solaris™.
To manually synchronize mouse pointers:
1. In the quick-access toolbar, click .
2. Select “Manual Settings”. The Mouse-Settings box will appear (see Fig. 13).
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Fig. 13 Mouse-Settings Box
3. Select the target server’s operating system and click “OK”. Instructions and
sliders will appear.
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Using the Switch from a Remote Console
4. Follow the instructions and set any relevant sliders to the same values as
set in the target server’s mouse properties.
Examples : For servers running on Windows XP, go to the Mouse settings in the Control Panel and uncheck “Enhance pointer precision” (see Fig. 14).
Fig. 14 Mouse-Pointer Options (Windows XP)
For servers running on Windows NT, if mouse properties were
ever changed—even if they were returned to their original state—uncheck “Default”.
5. Click “OK”. The mouse pointers should now be synchronized.
USB Option
In the Mouse Settings screen, you will need to select the USB option if:
• a USB Server Interface Module is connected to the target server, or
• the server’s operating system is Linux, Sun Solaris, or Novell.
If not set correctly, the mouse will frequently lose the synchronization. Some uncommon operating systems may require this USB setting to be on for proper mouse synchronization. Use this option if you are sure of the custom acceleration algorithm you are using, or if you have been informed to do so by Belkin Technical Support.
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Advanced-Mouse Emulation
In the Advanced-Mouse settings, you can set the type of mouse you would like the Switch to emulate.
Note: Belkin recommends that you NOT change the advanced settings unless there is erratic mouse behavior (i.e., if the mouse is making random clicks and jumping arbitrarily around the screen).
To change the mouse-emulation settings:
1. Click . The Mouse-Emulation box will appear (see Fig. 15).
Fig. 15 Mouse-Emulation Box
2. Select the type of mouse physically connected to the local console port on
the Switch.
3. In the Max Rate box, choose the maximum mouse-report rate. For Sun
Solaris systems, the default rate is 20 in order to support older Sun versions.
4. Click “OK”.
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Keyboard Configuration and Settings
You can define and transmit a keyboard sequence directly to the target server, without affecting the client computer.
To transmit a keyboard sequence:
1. In the quick-access toolbar, click .
2. Select a key sequence to transmit to the target server.
For example, if you select the “Ctrl-Alt-Del” keyboard sequence for the target server, it will allow you to initiate the server’s shutdown/login process from your client computer.
To add a keyboard sequence:
1. In the quick-access toolbar, click
2. Click “Add/Remove”. The Special-Key-Manager box will appear
(see Fig. 16).
Fig. 16 Special-Key-Manager Box
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3. Click “Add Predefined”. A list of sequences will appear.
4. Select the desired sequence and click “OK”. The sequence will appear in
the Special-Key-Manager box.
5. Click “OK”. The sequence will now appear in the
Keyboard-Key-Sequence list.
To record a keyboard sequence:
1. In the quick-access toolbar, click .
2. Click “Add/Remove”. The Special-Key-Manager box will appear.
3. Click “Record New”. The Add-Special-Key box will appear (see Fig. 17).
4. Assign a name to the key sequence in the Label box.
5. Click “Start Recording”, then click your mouse cursor on the
recording window.
6. Press the desired keys. The keys will appear in the box.
7. Click “Stop Recording”.
8. Click “OK” to complete and save the sequence.
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Fig. 17 Add-Special-Key Box
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Video Configuration and Settings
Refresh
You may need to refresh the video image when changing the display attributes of a target server.
To refresh the video settings:
1. In the quick-access toolbar, click .
2. Select “Refresh” or press “Crl+R”.
Manual Video Adjust
You may want to manually adjust video to fine-tune the target-server video settings, to adapt to a noisy environment or a non-standard VGA signal, or when using a full-screen DOS/CLI mode.
To adjust the video manually:
1. In the quick-access toolbar, click .
2. Select “Manual video adjust”. A slider bar will appear (see Fig. 18). A red
frame will also appear around the screen. This represents the screen area according to the server’s screen resolution.
3. Move the sliders to adjust and change the displayed image. Click in the
area of the sliders for fine-tuning.
• Brightness/Contrast— adjusts the brightness and contrast of the displayed image
• Horizontal Offset—
displayed image
• Vertical Offset—
display image
• Phase—
• Noise Level— represents the video noise when a static screen
is displayed
• Automated Adjust—
automatically whenever there is a change in the screen resolution.
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defines the point at which each pixel is sampled
defines the starting position of each line on the
defines the vertical starting position of the
when this box is checked, the video adjusts
Using the Switch from a Remote Console
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Fig. 18 Manual Video-Adjust Bar
Auto Video Adjust
To adjust the video automatically:
1. Open Internet Explorer (or similar) in the background.
2. In the quick-access toolbar, click .
3. Select “Auto video adjust”.
The process will take a few seconds. If the process runs for more than three seconds, there may be an abnormal noise level. Check the video cable and verify that no dynamic-video application is running on the target server’s desktop.
Perform this procedure where necessary for each target server or new screen resolution.
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Performance Settings (Bandwidth)
You can adjust the bandwidth settings on the Switch to give you the desired compression and color-support levels for your remote sessions.
To change the bandwidth settings:
1. In the quick-access toolbar, click on . The Performance-Settings box will
appear (see Fig. 19).
Fig. 19 Performance-Settings Box
2. Select one of the following bandwidth options:
• Adaptive—Automatically adapts to the best compression and colors based on activity.
• Low—Provides high compression and 16-color support.
• Medium—Provides medium compression and 256-color support.
Medium is recommended when accessing the Switch over an Internet connection.
• High—Provides low compression and high, 16-bit color support. This setting provides optimal performance when working on a LAN.
• Custom—Allows you to select your own compression and color-support levels. Choose between Low, Medium, and High compression, and 16-, 256-, and High (16-bit) color support.
3. When finished, click “OK” to save the setting. The screen of the last
accessed target server will appear.
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Selecting a Server
The quick-access toolbar allows you to easily select and switch to any server connected to the Switch or daisy-chain configuration.
To connect to a different server:
1. In the quick-access toolbar, click or right-click . A list of
connected servers will appear (see Fig. 20). If a serial device is connected to the Switch, it will also appear on the list.
2. Select the desired server or serial device. The screen of the server or the
serial-device window will appear.
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Fig. 20 Server-Selection Menu
Note: If security is enabled on the local OSD, remote switching will not be
allowed through the quick-access toolbar.
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Additional Features
When you right-click in the quick-access toolbar, a menu will appear. From this menu you can access your connected servers. The menu also provides the following features:
• Disconnect—Disconnects the remote session.
• About—Verifies the current version of software/firmware of your Switch.
• Local Settings—Opens the Client-Configuration box.
• Pointer Type—Lets you change the client-computer mouse pointer to
appear as a dot, or to not appear at all.
• Hide Toolbar—Hides the quick-access toolbar starting with the next remote session. To toggle the toolbar on and off, press “F9”.
• Full-Screen Mode—Makes the screen appear in full-screen mode starting with the next remote session. To toggle the full-screen mode on and off, press “F11”.
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Restoring Factory Defaults
The “Restore Factory Settings” section on page 42 explains how to restore factory settings from the web interface. When you cannot access the system (you have forgotten the user name, IP address, or password), you can restore factory defaults from the Switch.
To restore factory defaults:
1. Press and hold down the “Go-Local” button on the back of the Switch for
five seconds while powering up the Switch. The Switch will boot up in safe mode.
2. Wait 30 seconds for the Switch to reboot.
3. Log in with the default IP address of the unit:
http://192.168.2.155/config The blank login screen will appear (no background picture).
Note: Do not start the IP address with https.
4. Type in the following default user name and password (case-sensitive),
and click “Login”. This user name and password only work immediately after the reset procedure described above.
Safe-Mode User Safe-Mode Password
admin SAFEmode
5. From the menu, select “Restore Factory Settings”. A warning will appear
advising you that all device data will be erased.
6. Click “Restore”. The factory defaults will be restored. When the process
finishes, you will be prompted to reboot.
7. Click “Reboot” to restart the Switch.
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Now that you have connected your console and servers to the Switch, it is ready for use. You can select connected servers by using either the front-panel port selectors, the On-Screen Display (OSD), or hot-key commands through the console keyboard. It takes approximately 1–2 seconds for the video signal to refresh after switching servers. Re-synchronization of the mouse and keyboard signals also occurs. This is normal operation and ensures that proper synchronization is established between the console and the connected servers.
Selecting a Server or BANK
Selecting a Server or BANK Using Hot Keys
Switch to the next or previous port with simple keyboard hot-key sequences using the Scroll Lock key and either the up or down arrow keys. To send commands to the Switch, the Scroll Lock key must be pressed twice within two seconds. The Switch will beep, confirming that it is in hot-key mode. Next, press the up arrow key and the Switch will switch to the next port. Press the down arrow key to switch to the previous port.
Switch to next active port, “Up” arrow.
With a single-switch configuration (no daisy-chained KVM switches), you can switch directly to any port by entering the 2-digit number of the port you wish to access. For example, if you press “Scroll Lock”, “Scroll Lock”, “02”, the Switch will switch to the server on port 2 located on BANK 00.
Switch to BANK 00, Port 2 (02)
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Switch to previous active port, “Down” arrow
Using the Switch from a Local Console
Page
Down
Page
Up
With a daisy-chain switch configuration, you can switch between BANKs (KVM switches) by pressing “Scroll Lock”, “Scroll Lock”, “Page Up”, to switch to the previous BANK. Press “Scroll Lock”, “Scroll Lock”, “Page Down”, to switch to the next BANK.
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With a daisy-chain switch configuration, you can switch directly to any port on any BANK by pressing “Scroll Lock”, “Scroll Lock”, BANK address, and the port number. For example, if you press “Scroll Lock”, “Scroll Lock”, “03”, “05”, the server on BANK 03, port 5 will become active.
Note: You will have approximately five seconds to complete each hot-key sequence.
See page 65 for instructions on how to change the hot-key-initiator key.
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Using the Switch from a Local Console
Selecting a Server Using Port Selectors
You can directly select which server you wish to control by pressing the port selector next to the corresponding port. The LED will illuminate to indicate the port is currently selected. If you are installing multiple KVM Switches that are daisy-chained, use the BANK scroll keys located on the front panel of the primary KVM Switch to access other servers that are connected to the secondary KVM Switches.
Selecting a BANK Using Scroll Buttons
Pressing the “BANK +” and “BANK –” scroll buttons on the primary KVM Switch will allow you to switch between the daisy-chained Switches. Pressing both buttons simultaneously will reset the Switch.
The “BANK +” button will take you to the next BANK. For example, when you are at the primary switch (BANK 00) and want to check servers on BANK 02, pressing the “BANK +” button will take you to BANK 02. As a default, the first active server will be displayed on the console monitor. Use the port selectors to go to the desired server on BANK 02.
The “BANK –” button will take you to the previous BANK (for example, when you are at BANK 02 and want to check servers in BANK 01). Pressing the “BANK –” button will take you to BANK 01. As a default, the first active server will be displayed on the console monitor. Use the port selectors to go to the desired server on BANK 01.
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Using the Switch from a Local Console
AutoScan Mode
The AutoScan feature allows you to set your Switch to scan and monitor the activities of all connected servers one by one. The Switch remains on one server for a preset number of seconds, before switching to the next server. The time interval allotted for each server can be defined or adjusted through the OSD menu (see the “Scan Time” section).
When the Switch is in AutoScan mode, it is also in view-only mode. This means that input from the console (keyboard and mouse) will not be transmitted to the server in focus. Cancel AutoScan to regain control of the server.
To activate the AutoScan function, press the “AutoScan” button on the Switch. You can also activate AutoScan on your keyboard by pressing “Scroll Lock”, “Scroll Lock”, space bar, “F4”.
To disable AutoScan, press any button on the front panel or any key on the keyboard.
Note: There is no mouse or keyboard control in AutoScan mode. This is necessary to prevent data and synchronization errors. If the user is using the mouse or keyboard when the Switch is switching between ports, data flow may become interrupted and could result in erratic mouse movement and/or wrong­character input when using the keyboard.
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Using the Switch from a Local Console
On-Screen Display (OSD)
The OSD allows you to switch servers, assign names to your servers, enable and disable the AutoScan feature, set the desired scan-time interval for AutoScan, enable the password security feature, and program hot keys. To access the OSD menu, press “Scroll Lock”, “Scroll Lock”, and the space bar. Immediately, the OSD overlay screen will appear. The superimposed menu screen is generated by the Switch, and does not affect the function of your server, operating system, or software function. This OSD and all its functions are recommended for local-console use only.
Main OSD-Menu Page
The main OSD menu displays the current selected BANK and connected servers to that BANK. If you have only one Switch in your configuration, the OSD menu will display “BANK 00”. A “” symbol indicates that the connected server is powered up. If the OSD menu does not display a “” symbol for a server that is connected and powered up, you will need to reset the Switch to re-detect the server. This is done by simultaneously pressing the “BANK +” and “BANK –” buttons on the front panel.
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Using the Switch from a Local Console
OSD-Menu Keyboard Commands
Command Function
èê
Page Up/Page Down
Insert
Enter
Tab
Esc
To switch servers using the main OSD menu, use the arrow keys on your keyboard to navigate to the desired server and press the “ENTER” key. A “!” symbol indicates which server is currently being accessed on your console.
To change the name of a server, use the arrow keys to navigate to the desired server, press the “Insert” key, type in the new name, and press “ENTER” to save the entry. You may use up to 15 characters for each server name.
Navigate to different servers in the same BANK
Select next or previous BANK
Highlight server name for editing
Switch servers
Open the Function/Help page
Exit the OSD
Function/Help Page
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The Function/Help page allows you to set the time intervals for the AutoScan feature and OSD display time, enable the password security feature, and program hot keys.
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Using the Switch from a Local Console
Function/Help-Page Keyboard Commands
Command Function
F4
èê
Insert
Esc
F10
Space
Scan
This specifies whether the AutoScan feature is enabled or not. To enable or disable the AutoScan feature, use the arrow keys to navigate to the Scan field and press the space bar.
Scan Time
This specifies the amount of time the Switch remains on a server before switching to the next server while in AutoScan mode. You may set the scan-time interval to 1, 2, 3, 5, or 10 seconds, or “off”. To change the scan time, use the arrow keys to navigate to the Scan Time field, and type in the desired time interval (in seconds).
Initiate AutoScan
Navigate to the next field
Highlight field for editing
Return to the main OSD menu
Program Monitor-DDC2 settings to all Server Interface Modules
Change options for selected field
Security
This feature allows you to enable an administrator password to prevent unauthorized users from accessing the OSD on the local console. When enabled, switching can only be performed through the OSD. To enable or disable the Security feature, use the arrow keys to navigate to the Security field and press the space bar.
Note: If security is enabled, the user will not be allowed to switch remotely from the quick-access toolbar.
Admin Password
This allows you to specify the administrator password needed to access the OSD when the Security feature is enabled. To set the password, use the arrow keys to navigate to the Admin-Password field and type in the desired password. You may use up to eight uppercase characters for the password. Password characters are not case-sensitive. Press “Esc” or use the arrow keys to navigate to fields and save the password. Use the “Back Space” key to erase the password.
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Using the Switch from a Local Console
Hot Key
This allows you to select which key will be used to initiate hot-key commands. You have four options to choose from: “Scroll Lock”, “Print Screen”, “Ctrl”, and “F12”. The default key for all hot-key commands is “Scroll Lock” (see “Hot-Key-Command Shortcuts” on next page). To designate a different key to initiate hot-key commands, use the arrow keys to navigate to the Hot-Key field, press the space bar until the preferred key is found, and press “Enter” to save the entry.
Note: If you change the hot key to “Print Screen”, “Ctrl”, or “F12”, you will need to upload a new switch-definition file (SDF) to change servers from a remote session. See page 37 for more details.
Timeout
This specifies the amount of time that can elapse before the administrator will be locked out of the KVM Switch (and connected servers) due to user inactivity. To regain access to the KVM Switch after timeout, simply reenter the admin password in the login box. available if the Security feature is enabled. You may set the time intervals to anywhere between 1 and 10 minutes. To change the time interval, use the arrow keys to navigate, type the desired time interval, and press “Enter” to save the entry. If you disable the Security feature, the Timeout feature will be turned off automatically.
Note: If there are secondary KVM Switches connected, and the AutoScan time and timeout settings are set on the primary KVM Switch, the settings will also apply to all secondary KVM Switches.
Monitor-DDC2 Feature
This feature allows the console monitor to send information to the server’s video card about its properties, such as maximum resolution and color depth supported. The video card will then adjust the monitor’s settings accordingly. This enables your monitor to use its optimal settings for every server connected to your Switch. To read the DDC2 information from the monitor and program it to all connected Server Interface Modules, press “F10”. Every time you change the monitor, you will need to press “F10” again to program the new DDC information to the Server Interface Modules. We recommend you perform this operation on a local console only.
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Using the Switch from a Local Console
Hot-Key-Command Shortcuts
Below is a complete list of hot-key commands that can be used for your Switch:
Command Function
Scroll Lock, Scroll Lock, è
Scroll Lock, Scroll Lock
Scroll Lock, Scroll Lock, Page Up
Scroll Lock, Scroll Lock, Page Down
Scroll Lock, Scroll Lock, Y
Scroll Lock, Scroll Lock, Y, X
Scroll Lock, Scroll Lock, Space Bar, F10
Scroll Lock, Scroll Lock, Space Bar
Scroll Lock, Scroll Lock, F4
Switch to PREVIOUS ACTIVE port
Switch to NEXT ACTIVE port
, ê
Switch to PREVIOUS BANK (By default, selects first active port on the BANK)
Switch to NEXT BANK (By default, selects first active port on the BANK)
Directly switches to PORT Y on BANK 00 (single-switch configuration) (Y=01 to 16)
Directly switches to PORT Y on BANK X (daisy-chain configuration) (X=00 to 15), (Y=01 to 16)
Monitor DDC2 (identifies monitor settings)
Activate OSD
Enable AutoScan mode (refer to AutoScan button)
Note: You will have approximately five seconds to complete each hot-key sequence.
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Using the Switch from a Local Console
Sun Combo Keys
The PS/2 keyboard connected to the Switch does not support the Sun keypad to perform special functions in the Sun-operating-system environment. When a USB or Sun Server Interface Module is connected to a Sun server, the Server Interface Module emulates the Sun keys using a set of key combinations called Combo keys. Please refer to the table below.
Sun Key Combo Key
Stop
Props
Front
Open
Find
Again
Undo
Copy
Paste
Cut
Help
Compose
Crescent
Volume Up
Volume Down
Mute
Sun Left Key Left Windows key
Sun Right Key Right Windows key
Alt-Graph
Stop A
Left Ctrl + Alt + F1
Left Ctrl + Alt + F3
Left Ctrl + Alt + F5
Left Ctrl + Alt +F7
Left Ctrl +Alt + F9
Left Ctrl + Alt + F2
Left Ctrl + Alt + F4
Left Ctrl + Alt + F6
Left Ctrl + Alt + F8
Left Ctrl + Alt + F10
Left Ctrl + Alt + F11
Application key or Left Ctrl + Alt + keypad *
Scroll Lock
Left Ctrl + Alt + keypad –
Left Ctrl + Alt + keypad +
Left Ctrl + Alt + F12
Right Alt or Alt + Gr
Left Ctrl + Alt + 1
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Using the Switch from a Local Console
Updating Firmware
The Switch features flash-upgradeable firmware to ensure compatibility with the latest devices and servers. Firmware upgrades are free for the life of your Switch.
To update your firmware, download the appropriate firmware file and utility from www.belkin.com/support/. The utility will guide you through the process of updating the firmware on your Switch.
Warning: We strongly recommend that you update your firmware only if you are experiencing mouse and keyboard problems with your Switch, as reconfiguring software may lead to unexpected operational problems. Please contact Belkin Technical Support if you need assistance.
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Frequently Asked Questions
Frequently Asked Questions
What operating systems does the Switch support? The Switch will support operating systems that run on a PS/2 or USB platform.
Operating systems include, but are not limited to, DOS; Windows 2000, NT, XP, 2003 Server; Sun; Solaris; Novell; and Linux.
Does the Switch support Microsoft IntelliMouse®? The Switch supports mice from Microsoft, Logitech
Belkin. Please contact Belkin Technical Support for compatibility issues you may experience.
®
, Kensington®, etc., and
How does the Switch allow the user to switch between ports?
The Switch supports three methods of port selection. The user can select
servers using specially designated keyboard hot keys, through the On-Screen Display (OSD), or can independently access the desired port by pushing the direct-access port selectors.
How far can the server be from the Switch? The Switch can be placed up to 100 feet (30m) away from
your server.
What is the maximum video resolution that the Switch supports?
The advanced video circuit in the Switch supports a
maximum resolution of up to 1600x1200 @ 75Hz. Increasing the cable length from your Switch to your servers will result in lower resolution support.
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Do I have to install any software to use the Switch? No, the Switch does not require any drivers or software to be installed in your
servers. Simply connect all your servers to the Switch using Server Interface Modules, and then attach one keyboard, monitor, and mouse to the console port, and it is ready for use.
Can I use the Switch on my Sun server that supports USB? Yes, the Switch works with any USB-capable server.
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Frequently Asked Questions
Does the Switch support Linux? Yes, the Switch works with Red Hat and other Linux distributions configured
for PS/2 or USB support.
What communication ports does the Switch use so it can be accessed remotely? Five ports have to be open to remotely connect to the Switch. Ports 80 and
443 are used for standard web communication. Three consecutive ports are used to send the remote video. These can be user-defined. By default, ports 900, 901, and 902 are used.
What are the supported video resolutions and refresh rates?
Hz 56 60 65 66 70 72 73 75 76 85 86
640x480
720x400
800x600
1024x768
1152x864
1152x900
1280x720
1280x768
1280x960
1280x1024
1600x1200
x x x x x X
x X
x x x x X x
x x x x x x x
x
x x
x
x x
x x
x x x x x
x x x x x
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Troubleshooting
Troubleshooting
Local Console
General
Problem:
My server does not boot when connected to the Switch but works fine when I connect the keyboard, video, and mouse directly to the server.
Solution:
• Make sure that the keyboard and mouse cables are connected tightly between the Server Interface Module and the server.
• Check that the keyboard and mouse cables are not crossed.
• Check the CAT5 cable connection.
Video
Problem:
I am getting ghosting, shadowing, or fuzzy images on my local monitor.
Solution:
• Check that all video cables are inserted properly to the Server
Interface Module.
• Check that the monitor you are using supports the resolution and
refresh-rate setting on your server.
• Lower the video resolution of your monitor.
• Check that the cable length does not exceed 100 feet (30m).
• Check that the graphics card you are using supports the resolution and
refresh-rate setting on your server.
• Connect the monitor directly into the server with which you are having trouble
to see if the problem still appears.
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Problem:
I am getting a black screen on my local monitor.
Solution:
• Check that all video cables are inserted properly.
• Check that the keyboard cable is connected and inserted properly between
the server and the Server Interface Module for the appropriate port.
• Connect your monitor directly to the server to verify that your monitor is
functioning properly.
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Troubleshooting
Keyboard
Problem:
The server does not detect a keyboard and I get a keyboard error reported at boot up.
Solution:
• Check that the keyboard cable on the Server Interface Module is completely connected to your server. Tighten any loose connections.
• If you are using the keyboard software that was included with your keyboard, uninstall it and then reinstall the standard Microsof keyboard driver.
Mouse
Problem:
The mouse is lost when I switch to a different port.
Solution:
• Check that the mouse you are using is connected properly to the console port of the Switch.
• Check that the mouse cable on the Server Interface Module is completely
connected to your server. Tighten any loose connections.
• If you are using a mouse driver that was included with your mouse, uninstall it
and install the standard Microsoft mouse driver.
• Make sure the mouse works when directly plugged into the server.
• If the server is coming out of standby mode, allow up to one minute to regain
mouse function.
• Deactivate power-management schemes on the PC with which you are
experiencing problems.
• Try a different mouse.
Problem:
The server boots up, but the mouse does not work.
Solution:
• Make sure the mouse is plugged in properly.
• Make sure the mouse works when directly plugged into the server. Rebooting
may be necessary when trying this.
• Try a different mouse.
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Troubleshooting
Problem:
When I switch from one port to another, mouse movement is completely erratic.
Solution:
• Make sure you do not have more than one mouse driver installed. Make sure that the driver is either for a standard PS/2 mouse or a Microsoft server-compatible PS/2 mouse.
• Make sure you do not have any mouse drivers loaded in your ConfigureSYS or AUTOEXEC.BAT files.
• Avoid moving the mouse or pressing the mouse button when switching ports on the Switch.
• Stop moving the mouse, wait for five seconds, and then move the mouse again. The Server Interface Module will synchronize the mouse movement automatically.
USB
Problem:
I am connecting the USB Server Interface Module to my USB server and my keyboard and mouse do not work.
Solution:
• Prior to connecting the USB Server Interface Module, make sure that the HID USB driver is installed on each server. (To install the HID USB driver, connect a USB mouse and USB keyboard to the server. A Windows operating system should automatically install the drivers.)
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Troubleshooting
Remote Console
Problem:
The Remote console login page will not display on my browser.
Solution:
• Verify that you are using Microsoft Internet Explorer 6.0 or higher.
• Verify that the ActiveX plug-in is installed and enabled for the web browser.
• A firewall may prevent access to the remote console. Verify that default ports 900, 901, and 902 for both HTTP and HTTPS are open. If you have selected your own ports, verify that the three consecutive ports are open based on the first port number you selected.
Problem:
The mouse does not sync after I align the mouse using the quick-access toolbar.
Solution:
• In the quick-access toolbar, click the “mouse” icon and select “Manual Settings”. Check that the correct operating system and mouse settings are selected. Refer to page 47.
• Use the quick-access toolbar and select “Auto video adjust” under “Video Settings”. Refer to page 53.
Problem:
I can’t switch to a different server using the server list on the quick-access toolbar.
Solution:
• Make sure you disable the security feature in the local OSD. Refer to page 64.
• If you have changed the hot key in the local OSD, make sure to upload a new switch-definition file (SDF). Refer to page 37.
• Make sure you have named the server in the Switch-Configuration page. Refer to page 36.
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Troubleshooting
Problem:
The video quality is bad and/or grainy.
Solution:
• Use the quick-access toolbar to refresh the video screen.
• Use the quick-access toolbar and select “Automated adjust” under “Manual video adjust”. Refer to page 52.
Problem:
The video performance and/or mouse performance is slow.
Solution:
• Use the quick-access toolbar to refresh the video screen.
• Use the quick-access toolbar and select “Automated adjust” under “Manual video adjust”. Refer to page 52.
Problem:
I forgot my password. How can I reset the RIPM to factory defaults?
Solution:
• Refer to the “Restoring Factory Defaults” section on page 57.
Problem:
I changed the LAN settings to a static IP address, but I cannot get into the web interface through the new IP address.
Solution:
• Make sure you uncheck the “Enable DHCP” box.
• Check whether the computer you are using to access the web interface has an IP address in the same domain as the new IP address to which you set your Switch.
• Refresh your browser or clear your browser’s cache.
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Glossary
The following definitions are used throughout this User Manual.
AutoScan: A mode of operation where the KVM switch scans from one port to another, on an ongoing basis, as configured by the user.
BANK: The address of a daisy-chained KVM switch (00–15), set by the DIP switch.
Client Computer: The computer being used to access the Switch remotely over a TCP/IP connection.
Console: The all-in-one term for the keyboard, video monitor, and mouse connected to a KVM switch.
Console Port: Receptors for the console to connect to the KVM switch.
Control: When discussing switching between ports, control means that the
console is capable of sending input to the server. Control requires that the console also has focus on the port, and is viewing it.
DDC: Short for Display Data Channel, a VESA standard for communication between a monitor and a video adapter. Using DDC, a monitor can inform a computer’s video card about its properties, such as maximum resolution and color depth, to ensure that the user is presented with valid options for configuring the display.
DHCP: Dynamic Host Configuration Protocol. An Internet protocol that allows nodes to dynamically acquire (“lease”) network addresses for periods of time rather than having to pre-configure them. DHCP greatly simplifies the administration of large networks, and networks in which nodes frequently join and depart.
Daisy-Chain: A configuration of multiple KVM switches that are connected one to another in a series. A KVM-switch daisy-chain uses common settings to allow seamless, complex interactions between multiple consoles for control over many servers.
HID: Human Interface Device, the USB-device class that includes keyboards and mice.
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Glossary
KVM: Literally “Keyboard Video Mouse”, this term refers to technology that allows two or more computers to be controlled by one keyboard, video monitor, and mouse; some switches that use KVM technology enable sharing of other peripherals such as audio speakers, microphones, and printers.
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KVM Switch: A device that allows a user to access and control multiple servers from a single console. It has at least one console port and multiple server ports.
MAC: Media Access Control. In computer networking, a MAC address is a unique identifier attached to most forms of networking equipment.
OSD: On-Screen Display, a graphical user interface that can be used to control and configure the KVM switch.
Port: An interface receptor on a server through which you can attach a device or plug in a device cable.
Primary KVM Switch: The switch that is connected to the console and is set to BANK address 00.
SSL: Secure Sockets Layer. Cryptographic protocols that provide secure communications on the Internet for such things as email and Internet banking.
Secondary KVM Switch: Any KVM switch that is daisy-chained to the primary KVM switch and is set to BANK address 01–15 (and has no console connected).
TCP/IP: Transmission Control Protocol/Internet Protocol. Shorthand for the suite of rules defining the format devices use to communicate over the Internet.
Target Server: The server currently being accessed and controlled by the user from a local or remote console.
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Information
FCC Statement
Declaration of Conformity with FCC Rules
for Electromagnetic Compatibility
We, Belkin Corporation, of 501 West Walnut Street, Compton, CA 90220, declare under our sole
responsibility that the products:
to which this declaration relates: Comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CE Declaration of Conformity
We, Belkin Corporation, declare under our sole responsibility that the products F1DP108G, and F1DP116G, to which this declaration relates, are in conformity with Emissions Standard EN55022 and with Immunity Standard EN55024, LVP EN61000-3-2, and EN61000-3-3.
ICES
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
Belkin Corporation Limited 2-Year Product Warranty
What this warranty covers.
Belkin Corporation warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship.
What the period of coverage is.
Belkin Corporation warrants the Belkin product for two years.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product).
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not provided to Belkin Corporation for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin Corporation determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warranty does not protect against acts of God (other than lightning) such as flood, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system
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equipment modification or alteration.
F1DP108G, F1DP116G,
Information
How to get service.
To get service for your Belkin product you must take the following steps:
1. Contact Belkin Corporation at 501 W. Walnut St., Compton CA 90220, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim.
Belkin Corporation reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin Corporation for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin Corporation, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Belkin Corporation reserves the right to be subrogated under any existing insurance policies the purchaser may have.
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN CORPORATION, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
IN NO EVENT SHALL BELKIN CORPORATION BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the above limitations may not apply to you.
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OmniView® SMB KVM-over-IP Switch
Belkin Tech Support
US: 800-223-5546 ext. 2263 310-898-1100 ext. 2263 Europe: 00 800 223 55 460 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 800 616 1790
Belkin Corporation
501 West Walnut Street Los Angeles, CA 90220, USA 310-898-1100 310-898-1111 fax
Belkin Ltd.
Express Business Park, Shipton Way Rushden, NN10 6GL, United Kingdom +44 (0) 1933 35 2000 +44 (0) 1933 31 2000 fax
© 2006 Belkin Corporation. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. Mac is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Windows, Microsoft, NT, IntelliMouse, and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Belkin Ltd.
4 Pioneer Avenue Tuggerah Business Park Tuggerah, NSW 2259, Australia +61 (0) 2 4372 8600 +61 (0) 2 4372 8603 fax
Belkin B.V.
Boeing Avenue 333 1119 PH Schiphol-Rijk, The Netherlands +31 (0) 20 654 7300 +31 (0) 20 654 7349 fax
P7521 5
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