Belkin F1DN108U, F1DN104U User Manual

OmniView® Secure
KVM Switch

Belkin Tech Support

US: 800-282-2355

310-898-1100, ext. 2263
UK: 0845 607 77 87
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 65 64857620
Europe: www.belkin.com/support

Belkin International, Inc.

Belkin International, Inc.
501 West Walnut Street
Los Angeles, CA 90220, USA
310-898-1100
310-898-1111 fax

Belkin Ltd.

Express Business Park, Shipton Way
Rushden, NN10 6GL, United Kingdom
[phone]
[phone] fax

© 2008 Belkin International, Inc. All rights reserved. All trade names are registered trademarks
of respective manufacturers listed. Windows, Windows Vista, Microsoft, and IntelliMouse
are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries. Mac OS and Mac are trademarks of Apple Inc., registered in the U.S.
and other countries.

Belkin Ltd.

4 Pioneer Avenue
Tuggerah Business Park
Tuggerah, NSW 2259, Australia
[phone]
[phone] fax

Belkin B.V.

Boeing Avenue 333
1119 PH Schiphol-Rijk, The Netherlands
[phone]
[phone] fax

P75209-C

OmniView® Secure
KVM Switch

User Manual

F1DN102U
F1DN104U
F1DN108U

Table of Contents

1. Introduction ............................................................................................. 1

Packag e C ontents . ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ... 1

2. Overview ................................................................................................. 2

Securi ty Features .... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... . 2

Other Fea tures .... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ..... 3

Equipm ent Requirem ents ..... ....... ....... ....... ....... ....... ....... ....... ....... .. 4

System Re quirement s ... ....... ....... ....... ....... ....... ....... ....... ....... ....... .. 5

Unit Disp lay Diag ra ms ....... ....... ....... ....... ....... ....... ....... ....... ....... ..... 6

Specif ication s ... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... 7

3. Installation .............................................................................................. 8

Pre -Conf ig urati on ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... 8

Mounti ng the Swit ch (option al) ... ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ..... .. ... 9

Connec ting the Co ns ole to the Swi tch ..... ....... ....... ....... ....... ....... .. 11

Poweri ng Up the Syst ems .... ....... ....... ....... ....... ....... ....... ....... ....... 13

Select ing a Compu te r Using Por t S elector s .... ....... ....... ....... ....... .. 14

4. Using your Switch ...................................................................................14

5. Frequently Asked Questions ...................................................................15

6. Troubleshooting .....................................................................................16

7. Information ............................................................................................19

Introduction

Congratulations and thank you for purchasing this Belkin OmniView Secure

KVM Switch (the Switch). Designed especially for secure military and

government installations, the Switch provides the centralized control required

by today’s IA (Information Assurance) computer environments. It allows users

to manage multiple computers from a single USB console, while preventing

unintended data transfer between computers running on different

security levels.

This User Manual provides all the details you’ll need to install and operate

your new Switch, in addition to expert troubleshooting advice—in the unlikely

event of a problem. For quick and easy installation, please refer to the Quick

Installation Guide included in your packaging.

We appreciate your business and are confident that you will soon see for

yourself why over 1 million Belkin OmniView products are in use worldwide.

Package Contents

OmniView Secure

KVM Switch

5V DC, 3A Global

Power Adapter

4 Interchangeable

AC Plugs

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User Manual

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Includes AC plugs for the U.S., U.K., Europe, and Australia.

Important: Tamper-evident tape has been placed on both sides of

the Switch, to provide indication if the product has been opened or

compromised (see diagram on page 6). If one of the tapes has been

removed or appears disrupted, please call Belkin Technical Support

at [phone].

Quick

Installation Guide

Rack-Mount

Brackets with Screws

(F1DN108U
model only)

1

Overview

Security Features

• Dedicated Processors

Designed specifically for secure environments, the Switch features a

dedicated processor per computer port. This keeps each computer running
on different security levels completely separated and secure at all times, and
prevents any unintended data transfer between computers.

• No Memory Buffer

The Switch does not have a memory buffer and does not have the ability

to store data. This prevents any keystrokes or other data input from being
unintentionally transferred as you switch between computers, ensuring the
integrity of your data. The Switch does not include any features that require
memory, such as hot keys, AutoScan, or an on-screen display (OSD).

• Non-Reprogrammable Firmware

The Switch features custom firmware that is not reprogrammable, preventing

the ability to tamper with the KVM logic.

• Tamper-Evident Tape

Tamper-evident tape is placed on both sides of the enclosure, to provide

indication if the Switch has been opened or compromised.

• Tamper-Proof Hardware

All integrated circuits are soldered directly to the printed circuit board to

prevent tampering with the components.

• NIAP Listing

The Switch is listed by the National Information Assurance Partnership (NIAP).

It is NIAP Common Criteria validated to EAL 4 (Evaluation Assurance Level 4).

2

Overview

Other Features

• USB Support

The Switch is compatible with USB 1.1 and USB 2.0 technology and supports

Plug-and-Play connectivity with USB computers, keyboards, and mice.

• Video Resolution

The Switch supports video resolutions of up to 1920x1440@75Hz.

• Dedicated Port Selectors

Port selectors, located conveniently on the front panel of the Switch, allow you

to switch easily from one computer to the next. Each button controls a single
computer port.

• LED Indicators

An LED above each port selector illuminates to indicate that the console

currently controls the corresponding computer. As a port selector is pushed,
the LED above it will light up.

• Metal Enclosure

The Switch features a rugged, metal enclosure that provides stability and
allows the Switch to be placed beneath your monitor or other desk item.

• Desktop or Rack-Mount Installation

With its compact design, the Switch can be placed on your desktop or
mounted to a standard 19-inch server rack for 1U installation.

• Global Power Adapter

The Switch includes a global power adapter and interchangeable plugs, to
allow for both domestic and international installations.

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2 The 2- and 4-Port Switches require an optional Rack-Mount Kit for rack installation

(Belkin part number F1D005).

3Includes AC plugs for the U.S., U.K., Europe, and Australia.

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Overview

Equipment Requirements

Cables

Belkin highly recommends you use
Belkin All-In-One USB KVM Cable Kits
for your Switch to help ensure superior
performance. These cables offer the
highest quality possible to ensure optimal
data and video transmission. One Cable
Kit is required per connected computer.

F3X1962bXX

All-In-One USB KVM Cable Kits:

F3X1962b06 – 6 ft. (1.8m)

F3X1962b10 – 10 ft. (3m)

F3X1962b15 – 15 ft. (4.6m)

Note: Due to USB limitations, the
USB-cable length cannot exceed
15 feet (4.6m).

4

Overview

System Requirements

Operating-System (OS) Platforms

The Switch is compatible with computers running on, but not limited to, the

following OS platforms:

• Windows

• Windows XP (Home/Professional)

• Windows 2003 Server

• Windows Vista

• Red Hat® Linux® Desktop

• Red Hat Enterprise Linux WS

• Mac OS

Keyboards

• USB-compatible (including wireless keyboards)

Mice

• USB-compatible (including wireless or optical mice)

Monitors

• CRT and LCD with VGA support

®

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®

®

X v10.3 and higher

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Overview

Unit Display Diagrams

Front View

Back View

Console USB

Keyboard Port

LED Indicators

Port Selectors

Console USB

Mouse Port

Console VGA
Monitor Port

Computer VGA &

USB Ports

DC Power Jack

Side View

Tamper-Evident Tape

(F1DN104U model shown)

IMPORTANT NOTICE: There should be one tamper-evident tape on
each side of the Switch enclosure (total of two tapes). If both tapes
are visible and do not appear to be disrupted, your Switch has not
been opened or compromised since time of production. If for any
reason one of the tapes is missing or appears disrupted, please call
Belkin Technical Support at [phone].

66

Overview

Specifications

Part No.: F1DN102U, F1DN104U, F1DN108U

Enclosure: Metal enclosure with high-impact plastic faceplate

Power Requirements: 5V DC, 2.5A (minimum) power adapter with

center-pin-positive polarity

AC Input: 100 to 240VAC

Interchangeable AC Plugs: 4 (U.S., U.K., Europe, Australia)

No. of Users Supported: 1

No. of Computers Supported: 2, 4, and 8 respectively for 2-, 4-, and 8-port models

Monitors Supported: CRT and LCD (with VGA support)

Resolution Support: Up to 1920x1440@75Hz

Console Keyboard Input: USB Type A

Console Mouse Input: USB Type A

Console Monitor Port: HDDB15 female (VGA)

CPU Keyboard/Mouse Ports: USB Type B

CPU Monitor Ports: HDDB15 male (VGA)

Port Selectors: 2, 4, and 8 respectively for 2-, 4-, and 8-port models

LED Indicators: 2, 4, and 8 respectively for 2-, 4-, and 8-port models

Operating Temp: 32° to 104° F (0° to 40° C)

Storage Temp: -4° to 140° F (-20° to 60° C)

Humidity: 0-80% RH, non-condensing

Warranty: 3 years

Dimensions: (F1DN102U) 11 x 1.75 x 6 in. (279 x 45 x 150mm)

(F1DN104U) 11 x 1.75 x 6 in. (279 x 45 x 150mm)

(F1DN108U) 17.25 x 1.75 x 7.5 in. (438 x 45 x 190mm)

Weight: (F1DN102U) 2.5 lbs. (1.1kg.)

(F1DN104U) 2.5 lbs. (1.1kg.)

(F1DN108U) 4.5 lbs. (2.0kg.)

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Made in the USA of imported parts

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The Switch includes a 5-volt, 3-Amp power adapter, but only requires a minimum of 2.5 Amps.

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Installation

Pre-Configuration

Where to place the Switch:

The enclosure of the Switch is designed for desktop or rack-mount configuration.
The 8-Port Switch (F1DN108U) can be mounted to a standard 19-inch server
rack using the included rack-mount brackets and screws. An optional
Rack-Mount Kit (Belkin part number F1D005) is available for use with the
2- and 4-Port Switches.

Consider the following when deciding where to place the Switch:

• your proximity to the port selectors on the front of the Switch

• the lengths of the cables attached to your keyboard, monitor, and mouse

• the location of your computers in relation to your console

• the lengths of the cables you use to connect your computers to the Switch

Warning: Avoid placing cables near fluorescent lights, air-conditioning
equipment, or machines that create electrical noise (e.g., vacuum cleaners).

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Installation

Step 1 Mounting the Switch (optional)

Bracket Installation (F1DN108U)

The 8-Port Switch includes adjustable mounting brackets ideal for installation
in 19-inch racks. The mounting brackets feature three adjustment positions that
allow you to set the Switch’s face flush with the ends of the rails, or to extend the
Switch past the front of the rails. Please follow these simple steps to achieve the
desired adjustment.

1.1 Determine how far you would like the Switch to protrude from the rack.

Select a bracket-hole scheme.

1.2 Attach the bracket to the side of the Switch using the Phillips screws

provided. (Refer to diagram below.)

1.3. Mount the Switch to the rack rails. (Refer to diagram below.)

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Your Switch is now mounted securely to the rack and you are ready to
connect your console.

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Installation

Bracket Installation (F1DN102U and F1DN104U)

The 2- and 4-Port Switches can be installed into a 19-inch rack using an optional
Rack-Mount Kit, sold separately (Belkin part number F1D005).

1.1 Attach the Rack-Mount Bracket to the Switch using the Phillips screws

provided. (Refer to diagram below.)

1.2 Mount the Switch to the rack rails. (Refer to diagram below.)

Your Switch is now mounted securely to the rack and you are ready to
connect your console.

101010

Installation

Step 2 Connecting the Console to the Switch (required)

Warning: Before attempting to connect anything to the Switch or your

computers, please ensure that all computer equipment and devices are

powered off. Plugging and unplugging cables while computers are powered

on may cause irreversible damage to the computers and/or the Switch.

Belkin International, Inc., is not responsible for damage caused by your

failure to do so.

Before you connect your console to the Switch, make sure that your USB

keyboard and mouse work properly with all your computers (the Human Interface

Device (HID) USB drivers are installed on all computers).

2.1 Connect your monitor VGA cable to the VGA port on the back of the

Switch in the “User Console” section. (Refer to diagram below.)

2.2 Connect your keyboard and mouse USB cables to the USB keyboard and

mouse ports on the back of the Switch in the “User Console” section.
(Refer to diagram below.)

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Installation

Step 3 Connecting Computers to the Switch (required)

3.1 Make sure all computers and the Switch are powered off.

3.2 Using the Belkin All-In-One USB KVM Cable Kit (F3X1962bXX), connect the

male VGA connector to the monitor port on your computer. Then connect
the female VGA connector to the CPU monitor port on the Switch labeled
“VGA 01”. (Refer to diagram below.)

3.3 Using the Cable Kit, connect the USB Type A connector to an available

USB port on your computer. Then connect the USB Type B connector to
the USB port on the Switch labeled “USB 01”. (Refer to diagram below.)

3.4 Repeat steps 2 and 3 for each additional USB computer you wish

to connect.

Note: The Cable Kit must be connected directly to a free USB port on your
computer, with no USB hubs or other devices in between.

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Installation

Step 4 Powering Up the Systems (required)

4.1 Attach the power adapter to the DC power jack labeled “5V, 2.5A” on the

back of the Switch. Only use the power adapter supplied with the Switch.
(Refer to diagram below.)

4.2 Power on your computers and your monitor. All computers can be

powered on simultaneously.

Note: Your computers should recognize the Switch and automatically install the

HID USB driver if necessary.

When you power on your computers, the Switch emulates both a mouse

and keyboard on each port and allows your computers to boot normally. The

computer connected to port “1” will be displayed on the monitor. Check to see

that the keyboard, monitor, and mouse are working normally. Proceed to do this

with all occupied ports to verify that all computers are connected and responding

correctly. If you encounter an error, check your cable connections for that

computer and reboot. If the problem persists, please refer to the Troubleshooting

section in this User Manual.

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Using your Switch

Selecting a Computer Using Port Selectors

Now that you have connected your console and computers to the Switch,
it is ready for use. You can select which computer you wish to control by
pressing the corresponding port selector on the front of the Switch. The LED
will illuminate to indicate which computer (or port) is currently selected. It
takes approximately 1–2 seconds for the video signal to refresh af ter switching
computers. Re-synchronization of the mouse and keyboard signals also occurs.
This is normal operation and ensures that proper synchronization is established
between the console and the connected computers.

Once you press a port selector, the Switch immediately disables the connection
between your console and the previously selected computer, and establishes a
new connection between your console and the new computer selected. Keyboard
and mouse inputs can only be sent to the selected computer, and video outputs
can only be received from the selected computer. The Switch also prevents
any data transfer between connected computers, ensuring the security of
your computers.

Please note that the default port at power-up is port one. In case of a power
failure or if the power is cycled, the Switch will default to port one.

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Note: It may take longer for your mouse and keyboard to re-synchronize

when the computer is recovering (or initializing) from Standby, Hibernate, or
Sleep modes.

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Frequently Asked Questions

What does NIAP Common Criteria validation to EAL 4 mean?

To learn more about NIAP Common Criteria and EAL 4, visit
http://niap.nist.gov/cc-scheme/nstissp-faqs.html.

What do I do if I find that the tamper-evident tape on the Switch has

been removed or disrupted?

Please call Belkin Technical Support at [phone] immediately. The KVM
Switch’s circuitry may have been compromised.

How does the Switch allow the user to switch between computers?

The Switch only supports one method of port selection. The user can access
the desired computer by pushing the port selectors.

How far can the Switch be from my computer?

The Switch can be located up to 15 feet (4.6m) away from your computer due
to USB-cable limitation.

Do I have to install software to use the Switch?

No, the Switch does not require any software to be installed in your computers.

Can I use the Switch with a computer that does not support USB?

No, the Switch only works with USB-capable computers.

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Does the Switch require an AC adapter?

Yes, the Switch requires a 5-volt DC, 2.5-Amp (minimum) power adapter in
order to function properly.

Does the Switch support Linux?

Yes, the Switch works with Red Hat Linux and some Linux kernels configured
for USB support.

Does the Switch support Microsoft® IntelliMouse®?

The Switch supports mice from Microsoft, Logitech®, Kensington®, etc.,
and Belkin. Please contact Belkin Technical Support at [phone] for
compatibility issues you may experience.

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Troubleshooting

General

Problem:

My comput er does not bo ot when con ne cted to the Sw itch but wo rk s
fine when I c onnect my key board, video , a nd mouse di rect ly to
my comput er.

Solution:

• Make su re th at the All-In -One USB KV M C able Kit is co nnected
tightl y b etween t he Switch and th e c omput er.

Video

Problem:

I am getti ng ghostin g, shadowi ng, or fuzz y i mages on my moni tor.

Solution:

• Chec k t hat all vid eo cables are inse rted properl y t o t he Switch,
comput er, and monit or.

• Chec k t hat the mon it or you are using su pports the reso lution and
ref re sh-rate se tting on yo ur compute r.

• Lowe r t he video resolu tion of you r m onitor.

• Chec k t hat the vid eo -cabl e l ength does no t e xceed 25 fe et (7.6m).

• Chec k t hat the gra ph ics card you are usin g s upports th e res olution
and refresh-rat e s ettin g o n y our comput er.

• Conn ect the monit or directly int o t he compu ter you are having
tro uble wit h t o s ee if the proble m s till appea rs.

Problem:

I am getti ng a b lack screen on my m on itor.

Solution:

• Chec k t hat all vid eo cables are inse rted properl y.

• Chec k t hat there is proper vol tage avail able to the po wer adapte r
and that i t i s i nserted co rrectly.

• Conn ect your moni tor directly to th e comput er to verify t ha t your
monito r i s f uncti on ing properly.

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Troubleshooting

Keyboard

Problem:

The compu ter does no t d etect my ke yb oard, or my keyb oard do es not
work when I s witch comp uters or reboot .

Solution:

• Chec k t hat the key bo ard y ou are u sing is con nected prope rl y to
the Switc h.

• Chec k t hat the USB ca ble betwee n t he Switc h a nd the comput er is
comple tely conne cted.

• Try con ne cting to a diffe re nt USB port on th e c omputer.

• Make su re th e k eyboard work s w hen directly pl ugged into th e
comput er (the HID US B d river is in st alled on th e c omputer ).
Reboot ing may be nec essary whe n t rying th is .

• If you are usin g k eyboard soft ware that was incl uded wit h y our
keyboa rd , u ninstal l i t a nd then reinsta ll.

• If the comp uter is comin g o ut of stand by mode, allo w u p to one
minute to rega in mouse fu nc tion.

• Try a different key board.

Problem:

Some of th e k eys on my keyb oa rd are not fu nctioni ng properly whe n I
use a Mac® c omputer.

Solution:

• If you are usin g a PC keyboard on a Mac sys tem, a few of the op tion
keys on yo ur PC keyboard may be reve rsed. All maj or keys wil l
functi on as label ed .

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Troubleshooting

Mouse

Problem:

The compu ter does no t d etect my mo us e, or my mouse do es not work
when I swi tc h comput ers or reboot.

Solution:

• Chec k t hat the mou se you are using is conn ected proper ly to
the Switc h.

• Chec k t hat the USB ca ble betwee n t he Switc h a nd the comput er is
comple tely conne cted.

• Try con ne cting to a diffe re nt USB port on th e c omputer.

• Make su re th e m ouse works wh en directly plu gged into the co mpute r
(the HID U SB driver is ins talled o n t he compute r). Reboot ing may be
necess ary when tr yi ng this.

• If you are usin g a mo use driv er that was in cl uded wit h y our mouse,
uninst all it and ins tall the stan dard Microsoft mo use driver.

• If the com puter is co ming out of st an dby mode , a llow up to one
minute to rega in mouse fu nc tion.

• Try a different mou se.

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Information

FCC Statement

Declaration of Conformity with FCC Rules

for Electromagnetic Compatibility

We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA 90220, declare
under our sole responsibility that the products:

to which this declaration relates:
Comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

CE Declaration of Conformity

We, Belkin International, Inc., declare under our sole responsibility that the products
F1DN102U, F1DN104U, F1DN108U, to which this declaration relates, are in conformity
with Emissions Standard EN55022 and with Immunity Standard EN55024,
LVP EN61000-3-2, and EN61000-3-3.

ICES

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique
de la classe B est conforme á la norme NMB-003 du Canada.

Belkin International, Inc., Limited 3-Year Product Warranty

What this warranty covers.

Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product
that the product shall be free of defects in design, assembly, material, or workmanship.

What the period of coverage is.

Belkin warrants the Belkin product for three years.

What will we do to correct problems?

Product Warranty.

Belkin will repair or replace, at its option, any defective product free of charge (except for
shipping charges for the product).

What is not covered by this warranty?

All above warranties are null and void if the Belkin product is not provided to Belkin
for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin
determines that the Belkin product has been improperly installed, altered in any way,
or tampered with. The Belkin Product Warranty does not protect against acts of God
such as flood, lightning, earthquake, war, vandalism, theft, normal-use wear and tear,
erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances
(i.e., brownouts or sags), non-authorized program, or system-equipment
modification or alteration.

F1DN102U, F1DN104U, F1DN108U,

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Information

How to get service.

To get service for your Belkin product you must take the following steps:

1. Contact Belkin International, Inc., at 501 W. Walnut St., Compton CA 90220, Attn:
Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be
prepared to provide the following information:

a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.

2. Your Belkin Customer Service Representative will then instruct you on how to forward

your receipt and Belkin product and how to proceed with your claim.

Belkin reserves the right to review the damaged Belkin product. All costs of shipping the
Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin
determines, in its sole discretion, that it is impractical to ship the damaged equipment
to Belkin, Belkin may designate, in its sole discretion, an equipment repair facility to
inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the
equipment to and from such repair facility and of such estimate shall be borne solely by
the purchaser. Damaged equipment must remain available for inspection until the claim is
finalized. Whenever claims are settled, Belkin reserves the right to be subrogated under
any existing insurance policies the purchaser may have.

How state law relates to the warranty.

THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE
NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW,
IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED
WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.

Some states do not allow limitations on how long an implied warranty lasts, so the above
limitations may not apply to you.

IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT,
INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED
TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY
BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This warranty gives you specific legal rights, and you may also have other rights,
which may vary from state to state. Some states do not allow the exclusion or limitation
of incidental, consequential, or other damages, so the above limitations may not apply
to you.

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