Belkin F1DN108C, F1DN108F, F1DN116C User Manual

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Advanced Secure 8-Port and 16-Port DVI-I KVM
User Manual
F1DN108C--Advanced Secure 8-Port DVI-I KVM F1DN108F--Advanced Secure 8-Port Dual-Head DVI-I KVM F1DN116C--Advanced Secure 16-Port DVI-I KVM
8820-01333 Rev. B01
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SECTIONSTable of Contents 1 2 3 4 5 6 7 8SECTIONS 1 2 3 4 5 6 7 8Table of Contents
Introduction ............................................. 1
Package Contents .....................................1
Safety Precautions ..................................... 2
Overview................................................ 3
Security Features ...................................... 3
Other Features ........................................ 5
Equipment Requirements ............................... 6
System Requirements .................................. 7
Unit Display Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Specifications........................................ 10
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Pre-Configuration .................................... 12
Connection and Installation............................. 12
Color Code Chip Installation ............................ 14
Advanced Secure 8-Port and 16-Port DVI-I KVM
Oper atin g the KVM Switch ............................... 15
Common Access Card (CAC) Configuration a nd Ope ration ... 16
Frequ entl y Asked Q uest ions ............................. 17
Troubleshooting ........................................ 18
Information............................................. 21
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INTRODUCTION
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Thank you for purchasing this Belkin Advanced Secure DVI-I KVM Switch. This rack-mountable Switch is designed for use in secure environment installations. The Switch offers safe centralized control, which prevents unintended data transfer between computers running at different security levels. The Switch provides the highest security safeguards and features that meet today’s Information Assurance (IA) computing requirements.
This User Manual provides all the details you’ll need to install and operate your new Switch, in addition to exper t troubleshooting advice—in the unlikely event of a problem.
Important Secu rity Note: If you ar e aware of potential s ecurity vulner ability while
inst alling or ope rati ng thi s product, we encou rage you to contact us immedi ately at the followi ng email address: gov_security@belkin.com
Advanced Secure 8-Port and 16-Port DVI-I KVM
Package Contents
• Belkin Advanced Secure DVI-I KVM Switch
• 6 Ft. IEC/AC Power Cord
• Interchangeable Por t Color Chips
• Port-Naming Labels
• 6 Ft. USB Cable
• Rack-Mount Brackets
• User Manual
Important: Thi s Switch is equipped with active anti-tamper triggers. Any at tempt to open t he enclosure will activate the anti-tamper triggers and render the unit inoperable. If the unit’s enclosure appears disrupted or if al l the port LED s flash continuously, please call Belkin Technical Support at (800) 282-2355.
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INTRODUCTION
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Safety Precautions
Please read the following safety precautions carefully before using the product:
• Before cleaning, disconnect the product from the AC power source.
• Be sure not to expose the product to excessive humidity.
• Do not store or use for extensive period of time in ex treme thermal
conditions—it may shorten product lifetime.
• Be sure to install the product on a clean secure surface.
• Do not place the DCU cable in a path of foot traffic.
• If the product is not used for a long period of time, remove the
KVM’s wall-mount power supply from the mains jack.
• If one of the following situations occurs, get the product checked by
a qualified service technician:
o Liquid penetrates the product’s case.
o The product is exposed to excessive moisture or water.
o The product is not working well even after carefully following the
instructions in this user’s manual.
o The product has been dropped or is physically damaged.
o The product has obvious signs of breakage or loose
internal parts.
o AC power plug or cable overheated, or is broken or damaged.
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• The product should be stored and used only in temperature and
humidit y controlled environments as defined in the product’s environmental specifications.
• Product contains internal battery. Batter y is non-replaceable. Never
attempt to replace batter y as any attempt to open product enclosure would permanently damage the product.
Advanced Secure 8-Port and 16-Port DVI-I KVM
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OVERVIEW
Security Features
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The Belkin Advanced Secure KVM Switch is the most advanced and secure commercially available KVM Switch available today. Below is a summar y of all the security features incorporated into the Switch.
Dedicated Processors
The Switch features a dedicated proce ssor per computer port. This keeps each computer running on different security levels physically separated and secure at all times, and prevents any unintended data leakage between computers.
No Memory Buffer
The Switch does not have a memor y buffer and does not have the ability to store data. This prevents any keystrokes or other data input from being unintentionally transferred as you switch betwee n computers, ensuring the integrit y of your data.
Non-Reprogrammable Firmware
The Switch features custom firmware that is not reprogrammable, preventing the ability to tamper with the K VM logic.
Advanced Secure 8-Port and 16-Port DVI-I KVM
Unidirectional Data Paths
Optical diodes used in USB data paths provide high isolation and prevent data leakage.
Steel Metal Enclosure
The solid steel-metal enclosure reduces the entry points into the Switch’s electronics and minimizes radiated signals that can be snooped or intercepted.
Active Anti-Tamper Triggers
Active chassis anti-tamper trigge rs prevent KVM electronics from being accessed and tampered with.
Tamper-Evident Tape
A holographic security tamper-evident label is placed on the enclosure to provide a visual indication if the Switch has been opened or compromised.
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Tamper-Proof Hardware
All integrated circuits are soldere d directly to the printed circuit board to prevent tampering with the components.
Protected Display Information
Protected DDC/EDID emulation prevents software weaknesses that
can cause data leakage while maintaining compatibilit y with the console display.
USB Device Detection
Storage and other unsafe USB devices are rejected when connected to the Switch. Only mouse, keyboard, and CAC reader data are passed through.
Advanced Secure 8-Port and 16-Port DVI-I KVM
Secure Packaging
“Tear away” packaging ensures secure delivery of the Switch as it is routed to the end user. The recyclable packaging also breaks down flat, simplifying the cleanup process.
NIAP Listing
The Switch is listed by the National Information Assurance Partnership (NIAP). It is NIAP Common Criteria validated to EAL 2+ (Evaluation Assurance Level 2), Protection Profile v.2.1.
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OVERVIEW
Other Features
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The Belkin Advanced Secure KVM Switch was designed with the user in mind for today’s IT environment. Below is a summar y of some features incorporated into the Switch.
USB Support
The Switch is compatible with USB technology and supports plug-and-play connectivity with USB computers, keyboards, mice, and CAC readers.
DVI-I Support
The Switch supports both digital and analog video signals. Analog signals are passed through, to support legacy VGA hardware, and digital allows for technologies available today, as well as into the future.
Dual-Link DVI Support
The Switch suppor ts video resolutions of up to 2560x1600. This includes support for digital displays 24 inches and larger.
Audio Switching
Allows you to share speakers between computers.
Advanced Secure 8-Port and 16-Port DVI-I KVM
Port Coloring
The included color chips can be inserted into each port-selector button. Colors can be associated with an established network to facilitate port identification and reduce user switching error.
Port Naming
The included network-name labels can be place d in the area underneath the port-selector button to facilitate port identification and reduce user switching error.
LED Indicators
Each port button number illuminates to indicate that the console currently controls the corresponding computer. As a port selector is
pushed, the LED number will light up.
Rack-Mount Brackets
This product includes rack-mount brackets for rack-mounting installations.
USB Connectors
High-retention USB connectors keep the USB connections secure and tight, preventing accidental disconnections.
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Equipment Requirements
Cables
Belkin highly recommends you use Belkin DVI/USB K VM Cable Kits
for your Switch to help ensure superior performance. These cables offer the highest quality possible to ensure optimal data and video transmission. One Cable Kit is required per connected compute r.
Belkin DVI-D/USB KVM Cable Kits with audio:
F1D9012b06 – 6 ft. (1.8m)
F1D9012b10 – 10 ft. (3m)
F1D9012b15 – 15 ft. (4.6m)
Belkin DVI-A to HD15/USB KVM Cable Kits with audio (support analog video only):
F1D9015b06 – 6 ft. (1.8m)
F1D9015b10 – 10 ft. (3m)
Belkin CAC USB A /B Cables
F1D9013b06 – 6 ft. (1.8m)
F1D9013b10 – 10 ft. (3m)
F1D9013b15 – 15 ft. (4.6m)
Advanced Secure 8-Port and 16-Port DVI-I KVM
Belkin Smart Cables F1D9008b06 (DVI to VGA Smart Cable, 6') F1D9009b06 (VGA to DVI Smart Cable, 6') F1D9011b06 (USB to DVI-I Smart Cable, 6') F1D9017b06 (DP to DVI Smart Cable, 6')
Belkin DP to DVI Cables
F2CD002b06-E (DP to DVI)
Note: Due to USB and DVI signal limitations, the cable length cannot exceed 15 feet (4.6m).
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System Requirements
Operating-System (OS) Platforms
The Switch is compatible with computer s running on, but not limited to, the following OS platforms:
• Windows® 2000
• Windows XP (Home/Professional)
• Windows 2003 Server
• Windows 7
• Windows 8
• Windows Vista®
• Red Hat® Linux®
• Other Linux distributions
• Mac OS® X v10.3 and higher
Keyboards
• USB-compatible or keyboard + mouse composite device (keyboards
with built-in USB hubs are not supported).
Mice
• USB-compatible (non-composite)
Monitors
• Digital displays with DVI-D support, single-link and dual-link
• Analog displays with VGA support (adapters are required
and sold separately)
Common Access Card Readers
• USB-compatible CAC or Smart Card Readers
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Front Plate
OVERVIEW
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Unit Display Diagram, Front View
12345678
Port Selector
CAC Enab le Switc h Color Chip
(F1DN116C model shown)
Advanced Secure 8-Port and 16-Port DVI-I KVM
LED Indicator
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Name Label Guide
Tamper-Evident Seal
IMPORTANT NOTICE:
If for any re ason the tamper-evident seal is m issing, appea rs disrupted, or looks d ifferent than the example shown he re, please call Belkin Technic al Support at (8 00)
282-2355.
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Front Plate
Back Plate
OVERVIEW
Back View
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Console USB
Mouse Port
Conso le USB CAC Por t
Console Audio
Input Jack
Console Monitor Port
(F1DN116C model shown)
Advanced Secure 8-Port and 16-Port DVI-I KVM
Console USB Keyboa rd Port
Video D iagnostic L ED
and Aud io/Mic P orts
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Compu ter CAC USB Po rtComputer DVI, USB
100-240VAC
0.9A Max, 50/60 Hz
AC Power In let
Power Sw itch
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OVERVIEW
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Specifications
Part No.: F1DN108C, F1DN108F, F1DN116C
Enclosure: SPCC steel-metal enclosure with
aluminum faceplate
Power Requirements: 100–240VAC, 0.9A Max, 50/6 0Hz
AC Input: 100 to 240VAC
No. of Users Supported: 1
No. of Computers Supported: 8 (F1DN108C, F1DN108F), 16 (F1DN116C)
Monitors Supported: Single-Link and Dual-Link digital DVI-D
displays; analog VGA monitors with adapter
Resolution Support: Up to 2560x1600
Console Keyboard Input: USB Type A
Console Mouse Input: USB Type A
Console CAC Input: USB Type A
Console Monitor Port: DVI-I Dual-Link female
Console Speaker: 3.5mm female
CPU Keyboard/Mouse Por ts: USB Type B
CPU CAC Ports: USB Type B
CPU Keyboard/Mouse Por ts: USB Type B
CPU Audio: 3.5mm female
CPU Monitor Ports: DVI Dual-Link female
Port Selectors: 8 and 16 respectively for 8-
and 16-port models
LED Indicators: 8 and 16 respectively for 8-
and 16-port models
Operating Temp: 32° to 104° F (0° to 40° C)
Storage Temp: - 4° to 140° F (-20° to 60° C)
Humidity: 0-80% RH, non-condensing
Warranty: 3 years
Advanced Secure 8-Port and 16-Port DVI-I KVM
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Dimensions:
(F1DN108C) 17. 25 (W ) x 7.95 (D) x 1.7 (H) inches - (1U)
(F1DN108F) 17.25 (W) x 7.95 (D) x 3.4 (H) inches - (2U)
(F1DN116C) 17.25 (W ) x 7.95 (D) x 3.4 (H) inches - (2U)
Weight:
(F1DN108C) 9.95 lbs.
(F1DN108F) 12.25 lbs.
(F1DN116C) 13.85 lbs.
Made in the USA
Advanced Secure 8-Port and 16-Port DVI-I KVM
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INSTALLATION
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Pre-Configuration
Wher e to plac e the Switch:
The enclosure of the Switch is designed for desktop or rack-mount configuration. Rack-mount brackets are included with the Switch.
Consider the following when deciding where to place the Switch:
• Your proximity to the por t selectors on the front of the Switch
• The lengths of the cables at tached to your keyboard, monitor,
and mouse
• The location of your compute rs in relation to your console
• The lengths of the cables you use to connect your computer s
to the Switch
Warning: Avoid placing cables near fluorescent lights, air-conditioning equipment, or machines that create electrical noise (e.g., vacuum cleaners).
Advanced Secure 8-Port and 16-Port DVI-I KVM
Connection and Installation
Step 1 Connec ting t he Console to t he Switch
Warning: Before attempting to connect any thing to the Switch or your
computers, please ensure that all computer equipment and devices are powered off.
Connect your monitor, keyboard, mouse, and speaker to the rear of the Switch in the “User Console” section.
Step 2 Power Up
2.1 Power on the monitor.
2.2 Power up the K VM Switch by connecting the power. The display
diagnostic LED should be solid green a few seconds after power
up. This indicates the display EDID information has been captured and secured.
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INSTALLATION
INSTALLATION
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Step 3 Connec ting C omputers to t he Switch
3.1 Make sure all computers are powered off.
3.2 Using the Belkin DVI/USB KVM Cable Kit (sold separately),
connect the computers to a port on the rear of the K VM Switch.
Note: The Cable Kit must be connected directly to a free USB port on your computer with no USB hubs or other devices in between.
Advanced Secure 8-Port and 16-Port DVI-I KVM
Step 4 Powering Up the Computers
Power up all the attached computers, and check for display and peripheral functionality. All computers can be powered on simultaneously.
Note: Your computers should recognize the Switch and automatically
install the HID USB driver if necessar y.
When you power on your computer s, the Switch emulates both a
mouse and keyboard on each port and allows your computers to boot normally. The computer connected to port “1” will be displayed on the monitor. Check to see that the keyboard, monitor, and mouse are working normally. Proceed to do this with all occupied por ts to verify that all computers are conne cted and responding correctly. If you encounter an er ror, check your cable connections for that computer and reboot. If the problem persists, please refer to the Troubleshooting section in this User Manual.
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INSTALLATION
INSTALLATION
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Color Code Chip Installation
The KVM Switch’s por t-selector buttons can be color-coded for easier identification. Refer to the installation instructions below.
Note: You may have to remove the existing black color chip first.
Insert color chip Remove color chip
Advanced Secure 8-Port and 16-Port DVI-I KVM
with a standard paperclip
Port Name Label
The included network-name and blank labels can be placed in the area underneath the port-selector buttons for por t identification.
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OPERATING THE KVM SWITCH
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Operation Selecting a Computer Using Port Selectors
Now that you have connected your console and computers to the Switch, it is ready for use. You can select which computer you wish
to control by pressing the corresponding port selector on the front of
the Switch. The LED number will illuminate to indicate which computer
(or port) is currently selected. It may take approximately 1 second for the video signal to sync after switching ports. This is normal behavior and is dependent on the display connected. This is normal operation and ensures that proper synchronization is established between the monitor and the connected computers.
Keyboard and mouse inputs can only be sent to the selected computer, and video outputs can only be received from the selected computer. The Switch also prevents any data transfer between connected computers, ensuring the security of your computers.
Please note that the default port at power-up is port 1. In case of a power failu re or if t he power is cycled, the Switc h will default to port 1.
Advanced Secure 8-Port and 16-Port DVI-I KVM
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COMMON ACCESS CARD (CAC) CONFIGURATION AND OPERATION
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CAC connection to the computer requires a separate USB cable connection and allows the user to specify whether there is a CAC required for that computer or not. This allows the CAC to be connected and controlled separately to the keyboard, mouse, video and audio.
Notice: The CAC functionalit y was not certified by Common Criteria. Currently, Common Criteria does not of fer any guidelines for CAC peripheral suppor t in the Peripheral Sharing Protection Profile. T he inclusion of this functionality does not affect the Common Criteria certification applied to the rest of the product.
Advanced Secure 8-Port and 16-Port DVI-I KVM
Step 1 Installation
1.1 Using the included USB cable, connect one end of the cable to
the computer that re quires CAC, and the other end to the CAC port on the KVM Switch that corresponds to the computer.
1.2 Enable CAC for the same port connection in Step 1.1 by switching the CAC switch to the right.
1.3 Repeat steps above for additional computers that require CAC. Note: Make sure that the CAC switch is disabled (left) for all other
non-connected CAC systems.
1.4 Once configured, the CAC connection will be switched only when
required by the connected computer. When switching from a CAC
enable d port to a non-CAC enabled port, the CAC connection will remain with the last previously selected por t where the CAC was set to enable.
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FREQUENTLY ASKED QUESTIONS
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What does “NIAP Common Criteria validation to EAL” mean?
To learn more about NIAP Common Criteria and EAL, visit
http://www.niap-ccevs.org/
What do I do if I find that the tamper- evident seal on the S witch has been removed or disrupted?
Please call Belkin Technical Support at (800) 282-2355 immediately. The KVM Switch’s circuitry may have been compromised.
How far c an the S witch be from my computer?
The Switch can be located up to 15 feet (4.6m) away from your computer due to DVI- and USB-cable limitation, unless a KVM extender and Belkin DCU are used.
Do I have to i nsta ll sof twar e to use t he Switch?
No, the Switch does not require any sof tware to be installed in your computers.
Can I use the Switch wi th a computer that does not support USB?
The Switch is designed to work with USB-capable computer s. Call your sales rep for Se cure KVM accessories that allow support of different input and video formats.
Advanced Secure 8-Port and 16-Port DVI-I KVM
Does the Switch req uire a n AC adapter?
No, the Switch does not require a power adapter since it has a built-in
internal power supply, and includes a region-specific power cord.
Does the Switch sup port Linux?
Yes, the Switch works with Red Hat Linux and other Linux
distributions configured for USB support.
What computer equipment does the KVM support?
The Switch is compatible with systems and peripherals from Dell, HP,
ClearCube, W YSE, Microsoft, Logitech, and more. Please contact
Belkin Technical Support at (800) 282-2355 for compatibility issues you may experience.
Does this Switch su ppor t hot keys or On Scr een Di splays (OSD)?
No.
Does this require periodic firmware upgrades?
No. Please note that this Belkin Secure KVM product cannot be
upgraded, serviced or fixed.
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TROUBLESHOOTING
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General
My computer d oes not b oot when conn ected to the Switch but works fine when I connect my key board, video, and mouse direct ly to my computer.
• Make sure that the DVI/USB KVM Cable Kit is connected tightly
between the Switch and the computer.
The Switch do es not turn on.
• Ensure that the AC power cord is securely connected to both the
AC inlet and to the wall outlet.
• Check that the power switch is in the ON position.
The Switch ma kes rap id clicking n oises and the port LEDs flash continuously when turned on.
• The unit may have been tampered with or experienced severe impact.
NOTE: This Switch is equipped with active anti-tamper triggers. Any
attempt to open the enclosure will activate the anti-tamper triggers and render the unit inoperable. If the unit’s enclosure appears
disrupted or if all the port LEDs flash continuously, please call Belkin
Technical Support at (800) 282-2355.
Advanced Secure 8-Port and 16-Port DVI-I KVM
Video
I am get ting g hosting, shadowing, or fuzzy i mages on my monitor.
• Check that all video cables are inserted properly to the Switch,
computer, and monitor.
• With everything connected, power-cycle the K VM Switch to reset
the video.
• Make sure the Video Diagnostic LED is solid green.
• Check that the monitor you are using supports the resolution and
refresh-rate setting on your computer.
• Lower the vide o resolution of your monitor.
• Check that the video-cable length does not exceed 15 feet (4.6m).
• Check that the graphics card you are using supports the resolution
and refresh-rate setting on your computer.
• Connect the monitor directly into the computer you are having
trouble with to see if the problem still appears.
• Do not use video splitters.
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TROUBLESHOOTING
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I am get ting a b lank screen on my monitor.
• Ensure that the power switch is in the ON position.
• Check if the display is turned ON.
• Ensure that the power cord is inser ted securely to the AC inlet.
• Connect your monitor directly to the computer to verify that your
monitor is functioning properly.
• Reboot the computer.
• Try a different video cable.
• Try a different monitor.
• Check that the display input is DVI if DVI cable is connected, and
VGA if VGA cable is connected.
• All video inputs must match video output t ype. For example, if
VGA display is used, all inputs must be VGA as well.
• Do not combine digital (DVI-D) and analog ( VGA) inputs.
Connections need to be all digital or all analog.
I have difficulty inserting a DVI cab le into the Switch.
• Check that the connectors are not bent or damaged.
• Check if the contacts on the Switch DVI connectors are not bent
or damaged.
Advanced Secure 8-Port and 16-Port DVI-I KVM
Keyboard
The compute r does not detect my keyboard, o r my keyboard does not work when I switch co mputers or reboot .
• Check that the keyboard you are using is connected properly to
the Switch, in the USB port labeled “Keyboard.”
• Check that the USB cable between the Switch and the computer
is completely connected.
• Try connecting to a different USB port on the computer.
• Make sure the keyboard works when direc tly plugged into the
computer (the HID USB driver is installed on the computer). Rebooting may be necessary when trying this.
• Make sure you are not using a keyboard with an integrate d USB
hub or other USB-integrated devices.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Try a different keyboard.
• Do not use a USB extension cable.
The CAPS, NUM, and Scr oll Loc k lights on my keyboard d o not function when I connect to the KVM Switch.
This is normal operation. The lock-state information is fully functional. Due to the security of the KVM Switch and known exploitation of
lock-state information for leakages, the LED status is not supporte d.
Please refer to the operating system for verification of the lock-state
information for CAPS, NUM, and Scroll Lock.
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TROUBLESHOOTING
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Mouse
The compute r does not detect my mouse, or my mouse does not work wh en I switch computer s or reboot.
• Check that the mouse you are using is connected properly to
the Switch.
• Check that the USB cable between the Switch and the computer
is completely connected.
• Check that computer USB and video cables a re not crossed (i.e.,
computer #1 video connected to KVM port #1 while USB cable is connected to KVM port #2).
• Try connecting to a different USB port on the computer.
• Make sure the mouse works when directly plugged into the
computer (the HID USB driver is installed on the computer). Rebooting may be necessary when trying this.
• Make sure you are not using a wireless mouse or a mouse with an
integrated USB hub or other USB-integrated devices. These are not supported by the Switch due to security policy.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Try a different mouse.
For extending USB, use only active USB extenders (over CAT5 cable).
Advanced Secure 8-Port and 16-Port DVI-I KVM
CAC Related Faults
The CAC reader is not functioning.
• Check to see if the LED is illuminated for the CAC reader.
• Confirm that the CAC reader switch on the KVM is properly set to the ON position.
• Try using the CAC reader on a different KVM channel.
• Try a different CAC reader.
Important Secu rity Note:
If you are aware of potential security vulnerability while installing or operating this product, we encourage you to contact us imme diately at the following email address: gov_security@belkin.com
The gov_securit y@belkin.com email address is not intended to reach technical support on Belkin products or services. A ny support inquiries should be directed to support@belkin.com.
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INFORMATION
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FCC Statement
DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY
We, Belkin International, Inc., of 12045 E. Waterfront Drive, Playa
Vista, CA 90094, declare under our sole responsibility that the products: F1DN108C, F1DN108F, F1DN116C, to which this declaration relates:
Comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CE Declaration of Conformity
We, Belkin International, Inc., declare under our sole responsibility that the products F1DN108C, F1DN108F, F1DN116C, to which this
declaration relates, are in conformity with Emissions Standard
EN55022 and with Immunity Standard EN55024, LVP EN61000-3-2, and EN61000-3-3.
ICES
This Class B digital apparatus complies with Canadian ICES-003. Cet
appareil numérique de la classe B est conforme á la norme NMB- 003
du Canada.
Advanced Secure 8-Port and 16-Port DVI-I KVM
Belkin International, Inc., Limited 3-Year Product Warranty
What t his warranty covers.
Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship.
What t he period of coverage is.
Belkin warrants the Belkin product for three years.
What will we do to corre ct pro blems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product). Belkin reser ves the right to discontinue any of its products without notice, and disclaims any limited warranty to repair or replace any such discontinued products. In the event that Belkin is unable to repair or replace the product (for example, because it has been discontinued), Belkin will offer either a refund or a credit toward the purchase of another product from Belkin.com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use.
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What is not covered by this warrant y?
All above warranties are null and void if the Belkin product is not provided to Belkin for inspec tion upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or
tampered with. The Belkin Product Warranty does not protect against
acts of God such as flood, lightning, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration.
How to get serv ice.
To get service for your Belkin product you must take the following steps:
1. Contact Belkin Inte rnational, Inc., at 12045 E. Waterfront Drive,
Playa Vista, CA 90094, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information:
a. The par t number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
Advanced Secure 8-Port and 16-Port DVI-I KVM
2. Your Belkin Customer Service Representative will then instruct
you on how to for ward your receipt and Belkin product and how to proceed with your claim.
Belkin reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection
until the claim is finalized. Whenever claims are set tled, Belkin
reser ves the right to be subrogated under any existing insurance policies the purchaser may have.
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INFORMATION
SECTIONSTable of Contents 1 2 3 4 5 6 7 8
How state law relates to the wa rran ty.
THIS WARR ANT Y CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, E XCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARR ANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the above limitations may not apply to you.
Advanced Secure 8-Port and 16-Port DVI-I KVM
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© 2013 Belkin In ternati onal, Inc . All rights reser ved. All t rade nam es are registere d tradem arks of
respe ctive m anufac turers listed . Windows, Win dows Vista, Microsof t, an d IntelliMouse are either registered t radema rks or tradem arks o f Micro soft Corpor ation in the United States and/or other
countr ies. Mac O S and Mac ar e tradem arks of Ap ple Inc., re gistered in the U.S. and other co untrie s.
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